Reliability engineer job description

Minimum qualifications:

* Bachelor's degree in Computer Science, a related technical field involving software or systems engineering, or equivalent practical experience.
* Experience programming in one or more of the following languages: C, C++, Java, Python, or Go.
* Experience with algorithms and data structures.

Preferred qualifications:

* Expertise in designing, analyzing, and troubleshooting large-scale distributed systems.
* Ability to debug, optimize code, and automate routine tasks.
* Systematic problem-solving approach, coupled with effective communication skills and a sense of drive.
* Understanding of Unix/Linux operating systems.

About the job

Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. SRE ensures that Google's services-both our internally critical and our externally-visible systems-have reliability, uptime appropriate to users' needs and a fast rate of improvement. Additionally SRE's will keep an ever-watchful eye on our systems capacity and performance. Much of our software development focuses on optimizing existing systems, building infrastructure and eliminating work through automation.

On the SRE team, you'll have the opportunity to manage the complex challenges of scale which are unique to Google, while using your expertise in coding, algorithms, complexity analysis and large-scale system design.

SRE's culture of diversity, intellectual curiosity, problem solving and openness is key to its success. Our organization brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow.

To learn more: check out our books on Site Reliability Engineering or read a career profile about why a Software Engineer chose to join SRE.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

* Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation, and refinement.
* Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning, and launch reviews.
* Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
* Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
* Practice sustainable incident response and blameless postmortems.

Macy's is proudly America's Department Store. For more than 160 years, Macy's has served generations at every stage of their lives. Customers come to us for fashion, value and celebration. Now is an exciting time to join Macy's, Inc. The face of retail is changing, and change requires innovation.

Macy's Tech provides modern tools, platforms, and services to all parts of the business. Our team supports millions of customers in connected commerce across the technology hub at Macy's Join our team to help shape the future of e-commerce and set the pace in retail technology. Whether focused on store technology, supply chain tech, application security, merchandising systems, or the mobile app - you'll have opportunities to grow your career while finding meaningful ways to make a difference.

Job Overview:

Lead, Software Engineering at Macy's Technology reports to the Manager, Software Engineering, and plays a key role in leading the software engineering technical direction and development of enterprise solutions. As a lead engineer, you serve as the technical anchor for the engineering team that supports a product. You create, own and are responsible for the application architecture that best serves the product in its functional and non-functional needs. You identify and drive architectural changes to accelerate feature development or improve the quality of service (or both). You have deep and broad engineering skills and are capable of standing up an architecture in its whole on your own, but you choose to influence a wider team by acting as a “force multiplier”. Job duties may change at any time due to business needs. Perform other duties as assigned.

Essential Functions:

• Design and deliver robust, scalable, and secure distributed software systems.
• Create/review technical design documentation and Provide leadership including constructive code reviews and design guidance to team members.
• Work collaboratively in a group of passionate developers in a high energy, fast paced and outcome-oriented environment.
• Lead a technical team by example and foster growth in junior team members.
• Regular, dependable attendance and punctuality.

Qualifications and Competencie

• MA/MS and BA/BS in Computer Science, Information Technology, or related field strongly preferred.
• Overall 8+ years of experience in the software development and high-volume enterprise systems.
• Must have Java in depth knowledge - as well as an ability in mastering other tools of the trade, including a variety of modern programming languages as well as experienced in open-source web and data technologies (Spring Boot, NoSQL, Microservices, Cloud services (Google preferred)).
• 3+ years of experience in Building cloud-native applications in private & public cloud (GCP preferred).
• 4+ years of experience with open source technology technologies in a high volume distributed environment.
• Experience working in a DevOps-oriented culture that prioritizes continuous integration and continuous deployment.
• Experience in multi-channel retail technologies preferred.
• Ability to effectively share technical information, communicate technical issues and solutions to all levels of business
• Able to juggle multiple projects - can identify primary and secondary objectives, prioritize time and communicate timeline to team members
• Ability and desire to take product/project ownership
• Ability to work a flexible schedule based on department and Company needs.

This job description is not all-inclusive, and Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer and is committed to a diverse and inclusive work environment. Candidates for positions in San Francisco ONLY can review their rights and the Company's obligations under SFPC Art. 49 here. Candidates for positions in Los Angeles ONLY can review their rights and the Company's obligations under LA MC Ch. XVIII Art. 9 here. Candidates for positions in Philadelphia ONLY can review their rights and the Company's obligations under PC Ch. 9-3500 here.

TECH00

Comcast's Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. We offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia). Some roles can work virtual full-time if they are not near a Tech Hub, but that is dependent upon the needs of the position and amount of collaboration required.

Responsible for participating as an individual contributor in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Interfaces with vendors, engineering and peer operations organizations. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Provides technical leadership to junior Engineers and project teams. Has in-depth experience, knowledge and skills in own discipline. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.
Job Description
Core Responsibilities
Drives issues through closure engaging all appropriate resources. Leads technical bridges and provides troubleshooting direction. Provides guidance and recommended solutions to complex technical issues.Acts as an advocate for Engineering Operations procedures, policies and processes. Ensures projects are fully integrated into the operations environment including lifecycle problem management from front line CARE through Engineering.Creates data and metric systems to track operational workflows; maintains records of results and feedback. Analyzes data and metrics, identifies problem areas and provides actionable insight to management.Provides input to Engineering and vendors on defects and required enhancements. Attains all relevant industry standard technical certifications.Performs complex and routine maintenance tests for designated areas of engineering. Identifies, isolates and escalates issues to appropriate personnel. Ensures that all maintenance is properly validated to minimize subscriber impact to (ideally) zero.Contributes to design considerations for new products or architectural changes to existing products. Assists with or leads efforts to build new application infrastructure, coordinating efforts across teams.Analyses problems in design, configuration, data flow and data state within a highly complex multi-product provisioning system.Serves as team lead on multiple projects, often spanning different engineering disciplines within the organization.Leads the integration of projects into operations including instrumentation, automation, standardization and methods/procedures.Does not have any direct supervisory responsibilities. May direct workflow and act as a technical lead.Consistent exercise of independent judgment and discretion in matters of significance.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Compensation
Pay Range: $82,144.63-123,217

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education
Bachelor's Degree: Computer Engineering

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience
5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.