Reliant Community Federal Credit Union jobs - 46 jobs

Job DescriptionDescription: Status: Hourly/Non-exempt Shift/Hours: Full-time, based on business needs. Business hours are Monday-Thursday 9am-4pm, Friday 9am-5pm and Saturday 9am-12pm. Must be flexible to meet current and future business needs. General Summary: It's a beautiful thing when a career and passion come together! Do you have a passion for helping people? If so, we are looking to hire you for a very important position, Member Service Advisor (MSA)! Our MSA's work directly with our members each and every day, they are a strong representation of the credit union and our culture! Reliant Credit Union, ranked one of Rochester's top mid-sized workplaces eight years in a row, is seeking to add an energetic team member to support our Monroe County branches. We offer an excellent teamwork environment based on Accountability, Respect, and Teamwork, (ART), along with an excellent benefits package including our 401k retirement plan, life insurance benefits, insurance coverage options, career clothing, and other employee perks. As an MSA at Reliant, you will: Provide a positive member experience. Perform routine member transactions in a professional, confidential, and accurate manner. Assure that Reliant products and services are provided to our members. Experience exciting career opportunities! Requirements: Knowledge, Skills & Abilities: Professional and positive attitude, with a desire to help others Confidence to recommend products and services Excellent oral and written communication skills Ability to work in a fast-paced environment independently as well as with a team Ability to work a flexible schedule, including Saturdays Required Training and Experience: High school diploma or equivalent is required. Previous cash handling, sales or customer service experience Physical Requirements: Use keyboard, monitor, telephone, and other standard office equipment. Lift and move a minimum of 20 pounds. Capable of regular, reliable and timely attendance Candidates considered for hire are subject to credit and other employment reference checks. Reliant Community Federal Credit Union is proud to be an Equal Opportunity Employer, AA Disability/Veteran. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at ************ or email at *********************.

Hours: 40 Schedule: This position is hybrid and remote eligible for up to 40% of the time. The office location for this position is at ESL Corporate Headquarters in Rochester, NY. Hours are Monday - Friday 8:00 a.m. - 5:00 p.m. Must remain flexible to meet current and future business needs. Pay: Starting Salary: $160,500 Pay Range: $141,788 - $178,747 This position includes eligibility to participate in incentive program to be discussed at interview Purpose of Position: Accountable for the generation of new commercial banking relationships along with management responsibilities of a portfolio of all types of C&I customers including the more complex relationships. Achieve individual sales goals and expand existing relationships through outbound sales calling efforts and networking within the business community. Actively refer to other lines of business across the organization as appropriate. Accountabilities: Ensure Business Development and Sales Objectives are met in compliance with established assignments and ESL policies and procedures Actively prospects through disciplined external calling efforts. Focus on companies with revenues in excess of $5 million with an emphasis on larger companies. New business development loan production goals in the range of $15-20 million annually. Actively network through internal and external business events. Actively manage the assigned portfolio to ensure retention and expansion of relationships. Identify and assess credit opportunities using established ESL underwriting standards and closing requirements. Document activities in Nextgen Proactively manage the assigned portfolio to ensure retention and expansion of relationships. Portfolios likely to exceed $60 million and include some larger, more complex relationships. Ensure annual credit reviews are completed on a timely basis. Adhere to member focused Customer Experience Service Standards. Actively engage in personal and professional development. Qualifications: Bachelor's degree or 4 years of equivalent directly related experience and training in aspects of Commercial Banking Bachelor's degree preferred Minimum 7 years of progressively responsible commercial lending experience, including financial analysis and underwriting, with a minimum of 4 years in a relationship management capacity. Extensive knowledge of commercial credit and noncredit products including SBA products and programs. Highly developed time management, leadership and time management skills Excellent analytical, planning, communication, negotiation and interpersonal skills Effective PC skills in Word, Excel and PowerPoint Demonstrates alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper We're committed to diversity, equity, and inclusion. ESL recognizes the importance of a culture that embraces diversity and values individual differences. We are committed to cultivating a diverse workforce at all levels that mirrors the communities we serve. We welcome applications from people with diverse perspectives and backgrounds. We strive to create an inclusive, respectful and equitable environment, which makes ESL a great place to work! #LI-JF1 #LI-Hybrid

Hours: 40 Schedule: This position is hybrid and remote eligible for up to 40% of the time. The office location for this position is at ESL Corporate Headquarters in Rochester, NY. Hours are Monday - Friday 8:00 a.m. - 5:00 p.m. Must be flexible to meet current and future business needs. Comprehensive Benefits: ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others. Pay and Incentive Plan: $27.62 In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success. Purpose of Position: As an Executive Assistant to our Senior Leadership team at ESL, you'll play a key role in driving meaningful impact within the organization. Acting as a trusted partner, you'll ensure they can focus on high-level goals by expertly managing schedules, coordinating meetings, and handling critical tasks. Your proactive approach will help streamline operations and foster seamless communication across departments. This position is part of our AST team currently supporting the Community Impact, Purpose and Financial Wellness departments. Accountabilities: Support assigned senior manager's organization with a broad range of administrative and executive assistant duties. * Prioritize competing tasks to ensure time is managed effectively * Support senior leadership with internal and external corporate committees; including but not limited to creating agendas, preparing documentation, and distributing information. * Coordinate and schedule internal and external meetings and presentations. Resolve scheduling conflicts as appropriate. * Plan, coordinate, and prepare travel, travel itineraries and expense reports. * Plan and execute committee, management and employee activities. * Liaise with vendors and manage records. * Manage employee information as appropriate. * Support departmental budget reporting for senior managers. Proactively anticipate business and administrative needs * Takes initiative and creatively problem-solves tasks and deliverables. * Order supplies and manage inventories for assigned department or organization. * Maintain electronic and paper filing systems critical to department operations. * Maintain up-to-date electronic documentation of critical organizational administrative tasks. * Recommend efficiency changes and maintain a mindset of continuous improvement. * Develop specialized knowledge or skill in supported organization practices and systems when required to support organizational needs and changes. Increase knowledge and skill set to provide increasing value to ESL. * Evolve technical adaptability and knowledge of various departments and systems across the company to support changes. * Provide back-up support to fellow team members. * Stay abreast of administrative industry trends and apply best practices. Qualifications: * High School diploma or High School equivalency diploma required. * AAS degree or 2 years equivalent experience required. * A minimum of 5 years' experience in an Administrative Assistant position or office environment role supporting Senior Management is required. * Strong experience in Microsoft Office, including Word, Excel, PowerPoint and Outlook. * Must possess the ability to learn and integrate new software applications into business practices. * Proven ability to communicate clearly at multiple levels and with diverse audiences. * Ability to prioritize, plan, schedule and organize multiple projects simultaneously. * Ability to pinpoint problems and find creative solutions. * Acute attention to accuracy, consistency and quality of work. We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. #LI-KZ1

Hours: 40 Schedule: Monday - Saturday with one day off during the week for working a Saturday. Must be flexible to meet current and future business needs. Monday 8:00 a.m. - 5:30 p.m., Tuesday 8:30 a.m. - 4:30 p.m., Wednesday 8:30a.m. - 4:30 p.m., Thursday 8:30 a.m. - 5:30 p.m., Friday 8:15 a.m. - 6:30 p.m., Saturday 8:30 a.m. - 2:00p.m. Pay: $31.11 per hr. Belong to something bigger At ESL, we have a greater purpose and so do you. It's more than a job, it's your unique journey. Your Journey Begins Here ESL is seeking for a Financial Service Representative at our Mt. Read office which supports the financial needs of this growing community. The position has a dual role, one as an already licensed representative holding FINRA Securities Industry Essentials, FINRA Series 6, FINRA Series 63 and NY State Insurance License, to provide guidance and financial planning advice with investment and insurance solutions, and the other role as a relationship banker supporting all 3 lines of business (Retail, Business and Wealth) creating financial wellness to our community. The Mt. Read office has been identified as one of ESL's leading markets for wealth opportunities. In this role you will work closely with ESL's wealth management team to share best practices and foster career growth. ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others. What You Bring With You: Qualifications: * Bachelor's Degree or 4 years of directly related experience. * In lieu of degree, directly related experience should include: 4 years of successful progressive sales experience in the services or comparable industry. Will consider a combination of education and experience. * FINRA Securities Industry Essentials Exam required (may have been grandfathered in) * FINRA Series 6 or Series 6 top off license is required. * FINRA Series 63 license required (Series 66 will meet this requirement) * NY State Insurance License is preferred. If not licensed, achieve license within six months of hire. * High proficiency in building customer and peer relationships * Strong analytical, critical thinking, problem solving and decision making abilities * Excellent written and verbal communication skills * Effective time management skills * Proficient in the use of Microsoft Office applications * Demonstrates a high degree of flexibility in support of customer needs * Prior experience in or knowledge of the financial services industry which may include the understanding of product offerings and solutions, market terminology and ability to explain options to prospects and clients * Previous experience with processes and paperwork to ensure efficiencies within the financial services industry * Ability to build rapport with diverse member base within the community * Demonstrates alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper. We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. 225 Chestnut Street * Rochester, New York 14604 * ************ * ************ Securities and advisory services are offered through LPL Financial (LPL), a registered investment advisor and broker-dealer (member FINRA/SIPC). Insurance products may be offered through LPL or its licensed affiliates or ESL Investment Services, LLC. ESL Investment Services, LLC, member FINRA/SIPC, provides referrals to LPL and its affiliates. Neither ESL Investment Services, LLC, a subsidiary of ESL Federal Credit Union, nor ESL Federal Credit Union are affiliated with LPL or its affiliates. ESL Federal Credit Union is not registered as a broker-dealer or investment advisor. Products and services are offered through LPL or its affiliates by LPL registered representatives doing business as ESL Investment Services. Representatives are dually registered with ESL Investment Services, LLC and LPL and may also be employees of ESL Federal Credit Union. Securities and insurance offered through LPL or its affiliates are: The investment products sold through LPL Financial are not insured ESL Federal Credit Union deposits and are not NCUA insured. These products are not obligations of or guaranteed by ESL Federal Credit Union or any government agency. The value of the investment may fluctuate, the return on the investment is not guaranteed, and loss of principal is possible. #LI-JF1

Job DescriptionDescription: Finger Lakes and Rochester Region, New York, 10 Locations Our team is growing and we would love to know what you can offer! If you do not see a job posted on our employment page that fits your skill set and you would like us to have your application on file for general consideration, please complete our online application. Career Opportunities Frequently Available Include: Teller (part & full-time) - Our Tellers work directly with our members every day, they are a strong representation of the credit union and our culture! Member Service Advisor - Our Member Service Advisors are ready to serve our members and help meet their financial needs. In a credit union MSA position, you will work with members daily to meet their financial needs. Other Career Opportunities That May Become Available Include: Branch Management Call Center Information Systems Lending Finance Marketing Mortgage Requirements: All candidates must submit an application and resume to be considered for current and/or future opportunities. Non-member facing roles will work from our corporate office, in Sodus New York, unless noted otherwise. A member of our team will reach out directly if an appropriate opportunity becomes available. Candidates considered for hire are subject to credit and other employment reference checks. Reliant Community Federal Credit Union is proud to be an Equal Opportunity Employer, AA Disability/Veteran. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at ************ or email at *********************.

Hours: 40 Schedule: is for Summer 2026 (May - August) Monday - Friday 8:00 a.m. - 5:00 p.m. Must be flexible to meet current and future business needs, which may require some overtime. Pay: $30.00 This position is for students currently enrolled as an undergraduate in their Junior/Senior year or pursuing their graduate degree in a related field. As an accounting intern within our accounting department, you will be based in Rochester, NY. The Accounting team is non-member facing and provides support across ESL and its subsidiaries. The accounting intern will work and network amongst other accounting & finance professionals at various levels of the organization. Specific duties will evolve around: Developing an understanding of the Credit Union's business model and core functions. Preparing balance sheet account reconciliations in accordance with Policies and Procedures. Shadowing all roles within the accounting department on a rotational basis. Analyzing and organizing raw data to identify trends and insights to share with management. Other duties as assigned. Qualifications: Currently an undergraduate student in your junior or senior year. Accounting, Finance, or related Business major. Expected to graduate between December 2026-May 2027. Cumulative GPA is 3.25 or above. Highly motivated and results oriented with a desire to exceed expectations. Demonstrate intellectual curiosity and courage. Strong critical thinking skills with the ability to develop solutions to modestly complex challenges. Legal authorization to work in the US now and in the future without sponsorship. Demonstrates alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper. We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. #LI-KZ1

Hours: 40 Schedule: Monday - Friday branch hours with Saturdays when needed. Must be flexible to meet current and future business needs. The position will be responsible for the Genesee/Wyoming area covering the Warsaw financial center and Batavia Branch. Comprehensive Benefits: ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others. Pay and Incentive Plan: Pay Range: $37.19 - $46.88 Position pays forgivable draw plus eligibility to participate in incentive program to be discussed at interview. In addition, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success. Purpose: A Financial Consultant II is accountable for developing and delivering financial advice through a specified branch based territory and existing client roster for retention and wallet share growth. The position is responsible for planning and analysis of client situation(s) and developing , implementing, and holding reviews on comprehensive wealth management strategies for clients based on their unique financial priorities. Focus on providing guidance and advice to upscale and high net worth clients to assist in meeting client goals through all life stages. Grow existing client relationships by identifying opportunities for additional services and collaborating with internal subject matter experts. Mentor FC1 and FSR when placed in covering branches and proactively move clients to correct service model standard. Accountabilities: Business development and client relationship building * Deliver comprehensive value proposition - Effectively communicate the full scope of our financial planning services to prospects, highlighting how our use of confidential client profiles, modeling software, risk management tools, and financial planning software helps them achieve their financial goals * Develop and present customized financial planning scenarios to both clients and prospects, showcasing the impact of various strategies on their financial health and encouraging informed decision-making * Regularly educate and inform clients on relevant topics such as market outlooks and legislative changes that might affect their financial health * Successfully implement client financial plans by leveraging a diverse range of resources, including non-deposit investment and insurance products, trust services, financial planning specialists, money managers, and advanced planning groups, to deliver a superior client experience * Achieve assigned investment, insurance, and advisory growth goals with focus on client retention and growing client relationships * Monitor client progress through strategy sessions and make recommendations for any strategy adjustment to the plan based on client life events * Host a minimum annual client strategy sessions, either in person, virtually, or at location of client's choice utilizing planning software for sessions * Adhere to client service model of responding to clients within one day with accessibility to email and systems during non branch hours Cultivate and maintain productive working rapport with credit union personnel on all levels * Build and strengthen relationship with branch peers to identify opportunity to assist members with their goals and priorities with assigned branch territory * Assist with education on value of meeting with wealth team by attending branch meetings, running wealth huddles * Serve as subject matter expertise * Collaborate with Branch Manager to develop plan and outline specific actions and efforts for achieving sales and referral goals * Mentor licensed Bankers and FC1 within assigned market Personal and professional development * Master tools and technology (financial planning, account opening/maintenance, client relationship management software) * Maintain industry education and work toward advanced designations (CFP, ChFC) Maintain excellent compliance and operational standards. * Understand and adhere to all internal written supervisory principals * Comply with all NYS Insurance Department FINRA, SEC, standards and regulations * Timely completion of all required regulatory continuing education * Proficiency with all paperwork and processes Qualifications: * Bachelor's degree or 4 years of equivalent directly related experience * Minimum of 6 years directly related experience * Series 7, 63, 65 (or 66), Life and Accident and Health Insurance Licenses (or qualify for NYS waiver) * Must have experience in providing planning and implementing strategies (software and product solution expertise) * Strong Knowledge of investment and insurance products * Applied knowledge of FINRA, MSRB, and State Insurance rules and regulations, and new developments pertaining to the securities industry which specifically affect relationships between salespeople and customers (Best interest standard) * Demonstrates alignment with ESL's Core Values, mission, vision, and purpose to help our community thrive and prosper Preferred Qualifications: * CFP, ChFC * Experience in financial service area (registered with Broker Dealer or Registered Investment Advisory Firm) We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. 225 Chestnut Street * Rochester, New York 14604 * ************ * ************ Securities and advisory services are offered through LPL Financial (LPL), a registered investment advisor and broker-dealer (member FINRA/SIPC). Insurance products may be offered through LPL or its licensed affiliates or ESL Investment Services, LLC. ESL Investment Services, LLC, member FINRA/SIPC, provides referrals to LPL and its affiliates. Neither ESL Investment Services, LLC, a subsidiary of ESL Federal Credit Union, nor ESL Federal Credit Union are affiliated with LPL or its affiliates. ESL Federal Credit Union is not registered as a broker-dealer or investment advisor. Products and services are offered through LPL or its affiliates by LPL registered representatives doing business as ESL Investment Services. Representatives are dually registered with ESL Investment Services, LLC and LPL and may also be employees of ESL Federal Credit Union. Securities and insurance offered through LPL or its affiliates are: The investment products sold through LPL Financial are not insured ESL Federal Credit Union deposits and are not NCUA insured. These products are not obligations of or guaranteed by ESL Federal Credit Union or any government agency. The value of the investment may fluctuate, the return on the investment is not guaranteed, and loss of principal is possible. #LI-JF1

Hours: 40 Schedule: Monday - Saturday with a day off during the week for working Saturday. Branch hours are Monday & Thursday 9:00 a.m. - 5:00 p.m., Tuesday & Wednesday 9:00 a.m. - 4:00 p.m., Friday 9:00 a.m. - 6:00 p.m., and Saturday 9:00 a.m. - 1:30 p.m. Must be flexible to meet current and future business needs. Comprehensive Benefits: ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others. Pay and Incentive Plan: $19.66 per hour + 10% premium for bilingual positions In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success. Purpose of Position: This position is responsible to effectively and efficiently process customer transactions in a branch environment and refer customers that may need guidance in identifying the right financial solutions. This will lead to building long-term mutually beneficial relationships and support the achievement of business results. This position is also accountable to engage in supporting the key building blocks to ESL's success Accountabilities: Process customer transactions effectively, efficiently and accurately Meet transactions per FTE target Meet balance accuracy standards Participate in achieving team lead objectives. Participate in efforts to achieve unit's customer and employee satisfaction targets as measured through loyalty and employee pulse survey scores. Ensure compliance with Audit/Operational controls Adhere to member focus processes and expectations Participate in coaching processes to improve proficiency in Member Focused behaviors Attend sales meetings, participate in sales activities to increase sales success Use same member focus skills and behaviors to foster and meet internal customer satisfaction performance targets. Qualifications: High School diploma or High School equivalency diploma required Bilingual English/Spanish speaking proficiency required 6-12 months teller experience preferred Proficient in PC applications Good verbal and written communications skills People and team oriented Prior sales experienced preferred Maintains a high degree of flexibility in support of branch needs Demonstrates alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. #LI-KZ1

Hours: 40 hours/week The contact center is open Monday - Saturday. Weekdays 7:00 a.m. - 7:00 p.m. and Saturdays 8:30 a.m. - 2:00 p.m. Schedule: This position offers a set schedule, Monday - Saturday with a day off during the week, and every Sunday off. It is a hybrid role that is remote eligible for up to 50% of the time if all performance expectations are consistently being met. Must be flexible to meet current and future business needs. Comprehensive Benefits: ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others. Pay and Incentive Plan: $22.02/hr with opportunity to advance to a level II In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success. Join us to be part of a team that values you and invests in your growth! Purpose of Position: This position is accountable for helping customers via a phone channel, assisting with account reviews, transaction processing, and customer profile maintenance. Telebanker I employees identify and recommend products and services to help customers address financial needs in a referral capacity. This position also promotes and provides support of ESL's digital channel features, including general site navigation, money movement guidance, and digital banking password resets. Accountabilities: Employee Experience: Telebanker I employees are focused on foundational skill development, and sharing feedback to surface actionable improvement opportunities for an enhanced customer and employee experience. * Active participation in Voluncare * Model ESL's core values * Engages in continuous self-development * Openly accepts feedback to improve performance, and offers feedback for an improved experience * Is engaged in coaching activities * Consistent reliability and dependability in fulfilling job responsibilities Customer Experience: Telebanker I employees are focused on the consistent use of approved behaviors to insure that customer experience align with standards. * Recommend and refer products and services to help customers increase their convenience and achieve their financial goals * Accuracy in transaction processing * Adhere to Contact Center Call Center Standards for call handling * Adhere to work schedule * Accurately process customer transactions and provide appropriate recommendations to customers who may need guidance in identifying the best solution to meet needs. * Support the Voice of Customer process by documenting customer feedback in the VOC database Operational Excellence: Telebanker I employees understand the need for referencing system tools, support lines, leadership, and procedures to insure accuracy in the information they provide to customers, and the transactions and maintenance activities they process. * Accuracy in transaction processing * Effective use of system tools to problem solve * Transitioning call to Telebanker II when call complexity exceeds scope of role Financial Impact: Telebanker I employees learn about products and services, and use their product knowledge to recommend products and services that benefit the customer. * Accuracy in transaction processing * Act as the first line of defense against fraud and scams which place customer account security at risk. * Strict adherence to verification processes for authenticating customer identities, verifying transactions, and confirming sensitive information to prevent fraudulent activities * Deliver information to customers on identifying and preventing fraud. * Sensitivity to unusual behavior, inconsistencies in information provided, or requests for sensitive information * Escalate issues to higher authorities when necessary Qualifications * High School diploma or High School equivalency diploma required * Min 1yr customer service and/or sales experience in a retail/sales environment * Comfortable working with a variety of computer applications * Effective verbal communication skills * Ability to identify opportunities to deepen customer relationships * Ability to maintain poise and professionalism under pressure * Prior banking experience preferred * Demonstrate alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. #LI-KM1 #LI-Hybrid

Full-time Description Status: Hourly/Non-exempt Schedule: 8:30am - 5:00pm Monday - Friday. Must be flexible to meet current and future business needs. Reliant Credit union, ranked one of Rochester's top mid-sized workplaces eight years in a row, seeks a Licensed Sales Assistant to join our team. The Licensed Sales Assistant is responsible for providing administrative support to the Reliant Investment Services team. This includes processing member paperwork, assisting with member transactions within their license limits, processing mail, following up with members, assisting with social media, coordinating meetings and presentations and managing calendars for scheduling purposes. As a Licensed Sales Assistant at Reliant, you will: Serves as the primary point of contact for client inquiries, account maintenance, and service-related issues. Processes and follow up on client requests, including account transfers, withdrawals, and updates. Schedules and confirms client meetings, prepare necessary documentation, and ensure prompt follow-up. Maintains accurate client records and ensure compliance with policies and regulatory standards. Manages calendars, correspondence, and documentation for the investment sales team. Reliant's benefits package includes: 401k retirement plan with up to 7% match Paid time off including vacation, sick, federal holidays and your birthday! Affordable Insurances (medical, dental, vision, life) for as little as $5 a month Branded Apparel - to truly make you feel part of the team And much more! Requirements High school diploma or equivalent is required. 2+ years of experience in financial services, preferably in investment sales or advisory capacity. Series 7,6, 66, 63, 65, and NYS Insurance required. Proficiency with financial software, CRM systems, and Microsoft Office Suite Accepts new technology, procedures, and methods. Demonstrates the ability to remain flexible, follow instructions and adapt to a changing work environment. Excellent oral and effective written communication skills. Must be well organized and willing to work independently in a multi-task environment. Demonstrates a high degree of attention to detail. Excellent interpersonal skills with the ability to motivate and influence others, to gain cooperation and trust, and to work effectively with diverse groups of people. Licensing Requirement: The required license must be obtained within six (6) months of hire. Continued employment in this position is contingent upon obtaining and maintaining the appropriate licensure. Failure to do so may result in forfeiture of the position. Physical Requirements: Use of keyboard, monitor, telephone, and other standard office equipment. Communicate effectively in person and via telephone, video conferencing, email, and written documents. Access document equipment and files above and below waist levels. Sit and/or stand for extended periods of time. Candidates considered for hire are subject to credit and other employment reference checks. Reliant Community Federal Credit Union is proud to be an Equal Opportunity Employer, AA Disability/Veteran. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at ************ or email at ********************* Salary Description $26 - $35

Hours: 40 Schedule: Monday - Saturday with one day off during the week for working a Saturday. Must be flexible to meet current and future business needs. Monday 8:00 a.m. - 5:30 p.m., Tuesday 8:30 a.m. - 4:30 p.m., Wednesday 8:30a.m. - 4:30 p.m., Thursday 8:30 a.m. - 5:30 p.m., Friday 8:15 a.m. - 6:30 p.m., Saturday 8:30 a.m. - 2:00p.m. Pay: $31.11 per hr. Belong to something bigger At ESL, we have a greater purpose and so do you. It's more than a job, it's your unique journey. Your Journey Begins Here ESL is seeking for a Financial Service Representative at our Mt. Read office which supports the financial needs of this growing community. The position has a dual role, one as an already licensed representative holding FINRA Securities Industry Essentials, FINRA Series 6, FINRA Series 63 and NY State Insurance License, to provide guidance and financial planning advice with investment and insurance solutions, and the other role as a relationship banker supporting all 3 lines of business (Retail, Business and Wealth) creating financial wellness to our community. The Mt. Read office has been identified as one of ESL's leading markets for wealth opportunities. In this role you will work closely with ESL's wealth management team to share best practices and foster career growth. ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others. What You Bring With You: Qualifications: Bachelor's Degree or 4 years of directly related experience. In lieu of degree, directly related experience should include: 4 years of successful progressive sales experience in the services or comparable industry. Will consider a combination of education and experience. FINRA Securities Industry Essentials Exam required (may have been grandfathered in) FINRA Series 6 or Series 6 top off license is required. FINRA Series 63 license required (Series 66 will meet this requirement) NY State Insurance License is preferred. If not licensed, achieve license within six months of hire. High proficiency in building customer and peer relationships Strong analytical, critical thinking, problem solving and decision making abilities Excellent written and verbal communication skills Effective time management skills Proficient in the use of Microsoft Office applications Demonstrates a high degree of flexibility in support of customer needs Prior experience in or knowledge of the financial services industry which may include the understanding of product offerings and solutions, market terminology and ability to explain options to prospects and clients Previous experience with processes and paperwork to ensure efficiencies within the financial services industry Ability to build rapport with diverse member base within the community Demonstrates alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper. We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. 225 Chestnut Street * Rochester, New York 14604 * ************ * ************ Securities and advisory services are offered through LPL Financial (LPL), a registered investment advisor and broker-dealer (member FINRA/SIPC). Insurance products may be offered through LPL or its licensed affiliates or ESL Investment Services, LLC. ESL Investment Services, LLC, member FINRA/SIPC, provides referrals to LPL and its affiliates. Neither ESL Investment Services, LLC, a subsidiary of ESL Federal Credit Union, nor ESL Federal Credit Union are affiliated with LPL or its affiliates. ESL Federal Credit Union is not registered as a broker-dealer or investment advisor. Products and services are offered through LPL or its affiliates by LPL registered representatives doing business as ESL Investment Services. Representatives are dually registered with ESL Investment Services, LLC and LPL and may also be employees of ESL Federal Credit Union. Securities and insurance offered through LPL or its affiliates are: The investment products sold through LPL Financial are not insured ESL Federal Credit Union deposits and are not NCUA insured. These products are not obligations of or guaranteed by ESL Federal Credit Union or any government agency. The value of the investment may fluctuate, the return on the investment is not guaranteed, and loss of principal is possible. #LI-JF1

Hours: 40 Schedule: is for Summer 2026 (May - August) Monday - Friday 8:00 a.m. - 5:00 p.m. Must be flexible to meet current and future business needs, which may require some overtime. Pay: $30.00 This position is for students currently enrolled as an undergraduate in their Junior/Senior year or pursuing their graduate degree in a related field. As an accounting intern within our accounting department, you will be based in Rochester, NY. The Accounting team is non-member facing and provides support across ESL and its subsidiaries. The accounting intern will work and network amongst other accounting & finance professionals at various levels of the organization. Specific duties will evolve around: * Developing an understanding of the Credit Union's business model and core functions. * Preparing balance sheet account reconciliations in accordance with Policies and Procedures. * Shadowing all roles within the accounting department on a rotational basis. * Analyzing and organizing raw data to identify trends and insights to share with management. * Other duties as assigned. Qualifications: * Currently an undergraduate student in your junior or senior year. * Accounting, Finance, or related Business major. * Expected to graduate between December 2026-May 2027. * Cumulative GPA is 3.25 or above. * Highly motivated and results oriented with a desire to exceed expectations. * Demonstrate intellectual curiosity and courage. * Strong critical thinking skills with the ability to develop solutions to modestly complex challenges. * Legal authorization to work in the US now and in the future without sponsorship. * Demonstrates alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper. We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. #LI-KZ1

Hours: 40 Schedule: Monday - Friday branch hours with Saturdays when needed. Must be flexible to meet current and future business needs. The position will be responsible for the Genesee/Wyoming area covering the Warsaw financial center and Batavia Branch. Comprehensive Benefits: ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others. Pay and Incentive Plan: Pay Range: $37.19 - $46.88 Position pays forgivable draw plus eligibility to participate in incentive program to be discussed at interview. In addition, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success. Purpose: A Financial Consultant II is accountable for developing and delivering financial advice through a specified branch based territory and existing client roster for retention and wallet share growth. The position is responsible for planning and analysis of client situation(s) and developing , implementing, and holding reviews on comprehensive wealth management strategies for clients based on their unique financial priorities. Focus on providing guidance and advice to upscale and high net worth clients to assist in meeting client goals through all life stages. Grow existing client relationships by identifying opportunities for additional services and collaborating with internal subject matter experts. Mentor FC1 and FSR when placed in covering branches and proactively move clients to correct service model standard. Accountabilities: Business development and client relationship building Deliver comprehensive value proposition - Effectively communicate the full scope of our financial planning services to prospects, highlighting how our use of confidential client profiles, modeling software, risk management tools, and financial planning software helps them achieve their financial goals Develop and present customized financial planning scenarios to both clients and prospects, showcasing the impact of various strategies on their financial health and encouraging informed decision-making Regularly educate and inform clients on relevant topics such as market outlooks and legislative changes that might affect their financial health Successfully implement client financial plans by leveraging a diverse range of resources, including non-deposit investment and insurance products, trust services, financial planning specialists, money managers, and advanced planning groups, to deliver a superior client experience Achieve assigned investment, insurance, and advisory growth goals with focus on client retention and growing client relationships Monitor client progress through strategy sessions and make recommendations for any strategy adjustment to the plan based on client life events Host a minimum annual client strategy sessions, either in person, virtually, or at location of client's choice utilizing planning software for sessions Adhere to client service model of responding to clients within one day with accessibility to email and systems during non branch hours Cultivate and maintain productive working rapport with credit union personnel on all levels Build and strengthen relationship with branch peers to identify opportunity to assist members with their goals and priorities with assigned branch territory Assist with education on value of meeting with wealth team by attending branch meetings, running wealth huddles Serve as subject matter expertise Collaborate with Branch Manager to develop plan and outline specific actions and efforts for achieving sales and referral goals Mentor licensed Bankers and FC1 within assigned market Personal and professional development Master tools and technology (financial planning, account opening/maintenance, client relationship management software) Maintain industry education and work toward advanced designations (CFP, ChFC) Maintain excellent compliance and operational standards. Understand and adhere to all internal written supervisory principals Comply with all NYS Insurance Department FINRA, SEC, standards and regulations Timely completion of all required regulatory continuing education Proficiency with all paperwork and processes Qualifications: Bachelor's degree or 4 years of equivalent directly related experience Minimum of 6 years directly related experience Series 7, 63, 65 (or 66), Life and Accident and Health Insurance Licenses (or qualify for NYS waiver) Must have experience in providing planning and implementing strategies (software and product solution expertise) Strong Knowledge of investment and insurance products Applied knowledge of FINRA, MSRB, and State Insurance rules and regulations, and new developments pertaining to the securities industry which specifically affect relationships between salespeople and customers (Best interest standard) Demonstrates alignment with ESL's Core Values, mission, vision, and purpose to help our community thrive and prosper Preferred Qualifications: CFP, ChFC Experience in financial service area (registered with Broker Dealer or Registered Investment Advisory Firm) We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. 225 Chestnut Street * Rochester, New York 14604 * ************ * ************ Securities and advisory services are offered through LPL Financial (LPL), a registered investment advisor and broker-dealer (member FINRA/SIPC). Insurance products may be offered through LPL or its licensed affiliates or ESL Investment Services, LLC. ESL Investment Services, LLC, member FINRA/SIPC, provides referrals to LPL and its affiliates. Neither ESL Investment Services, LLC, a subsidiary of ESL Federal Credit Union, nor ESL Federal Credit Union are affiliated with LPL or its affiliates. ESL Federal Credit Union is not registered as a broker-dealer or investment advisor. Products and services are offered through LPL or its affiliates by LPL registered representatives doing business as ESL Investment Services. Representatives are dually registered with ESL Investment Services, LLC and LPL and may also be employees of ESL Federal Credit Union. Securities and insurance offered through LPL or its affiliates are: The investment products sold through LPL Financial are not insured ESL Federal Credit Union deposits and are not NCUA insured. These products are not obligations of or guaranteed by ESL Federal Credit Union or any government agency. The value of the investment may fluctuate, the return on the investment is not guaranteed, and loss of principal is possible. #LI-JF1

Hours: 40 Schedule: is for Summer 2026 (May - August) Monday - Saturday with a day off during the week. Branch hours are Monday, Thursday & Friday 9:00 a.m. - 5:00 p.m., Tuesday & Wednesday 9:00 a.m. - 4:00 p.m., and Saturday 9:00 a.m. - 1:00 p.m. Must be flexible to meet current and future business needs. Location: Candidate for this role must be willing to travel between both the Canandaigua and Geneva or Newark and Phelps. Pay: $17.75 This position is for students currently enrolled in an undergraduate program and with a minimum of one year of coursework completed by summer 2026. The Student Teller Internship is an opportunity for students interested in pursuing a career in banking and learning more about the industry. Students will learn the fundamentals of banking and gain exposure to career paths within the branch network. The position will allow you to: • Apply classroom knowledge in real world setting • Use problem solving skills • Gain basic financial literacy which can be applied to your personal finances • Learn basic banking principles including knowledge of loans and how loans work, proper cash handling techniques, how to identify counterfeit cash and checks, and the ability to balance a cash drawer • Assist members with processing financial transactions • Learn how to prospect customers for their banking needs • Create a positive member experience • Contribute to the overall operational success of a branch Accountabilities: This position is accountable for servicing members within operational and service level guidelines while contributing to the achievement of team lead objectives; internal and external satisfaction targets. Ensure operational proficiency by processing customer transactions effectively, efficiently and accurately • Complete daily transactions • Meet balance accuracy standards • Learn and follow all policies, procedures, and processes Participate in efforts to achieve unit's customer and employee satisfaction targets as measured through loyalty and employee pulse survey scores. Adhere to member focus processes and expectations • Participate in coaching processes to improve proficiency in member focus behaviors • Use same member focus skills and behaviors to foster and meet internal customer satisfaction performance targets. Qualifications: Currently enrolled in an undergraduate program and with a minimum of one year of coursework completed by summer 2026 Minimum 3.0 GPA preferred Proficient in PC applications Good verbal and written communications skills People and team oriented Prior customer service experience preferred Maintains a high degree of flexibility in support of branch needs Legal authorization to work in the US now and in the future without sponsorship Demonstrate alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. #LI-JM1

Hours: 40 Schedule: This position works remotely with access to the ESL Corporate Headquarters located in Rochester, NY. Expectation to hold in-person meetings with clients in corporate office or branch locations as needed. Hours are Monday - Friday 8:00 a.m. - 5:00 p.m. Must remain flexible to meet current and future business needs. Pay: Position pay is a $30,000 draw plus a tiered basis points incentive schedule to be discussed during interview. A transition pay package will be offered for an initial period of time. Purpose of Position: Accountable for development and maintenance of relationships outside of the credit union to increase mortgage volume. This position will take mortgage applications and assist members through the mortgage process. Works in conjunction with the Mortgage Team and third party stakeholders to ensure an expedient process. Accountabilities: Cultivate and develop relationships within the real estate community to increase volume of loan application within ESL policies and procedures • Promotes ESL within the community • Attend networking events • Engage in applicable community activities • Prospecting activities • Meet or exceed identified performance objectives in all related agreements • All activities to be consistent with credit union mission and purpose Accountable for delivering a superior customer experience to both the borrowers and their realtors through proficient understanding of product offering and industry practices enabling thorough and accurate residential real estate applications • Consults with applicants on various types of financing solutions • Proficient in understanding underwriting standards and compliance guidelines • Gathers applicable file documentation and completes required origination system entries • Accurate and timely updates in order to move the loan application through process • Ongoing communication through funding with focus on critical milestone dates • Consistently meets service level agreements Ensure internal customer satisfaction objectives are achieved through meeting operational standards and maintaining productive and positive relationships Participation of team activities, initiatives and other duties as assigned. • Provide leadership and guidance in mentoring staff across Mortgage Lending and the Front-Line on the overall sales and mortgage application process where applicable. Qualifications: Bachelor's degree or 4 additional years of equivalent experience in mortgage lending/real estate/real estate secured lending. A combination of equivalent education and experience may be considered as a Mortgage Originator, or in lieu of the previous experience; successful completion of the Mortgage Sales Development program. Minimum 2 years mortgage origination/sales experience with demonstrated success meeting monthly goals or successful completion of Mortgage Origination/Sales Development Program plus 1 year of origination experience. Willingness and ability to develop trusting Realtor and Centers of Influence (COI) partnerships Excellent communication and interpersonal skills Strong external sales and networking skills Detailed understanding of Government Sponsored Enterprise (GSE) requirements, Federal Housing Administration (FHA) and other real estate standards. Successfully registered as a Mortgage Loan Originator through ESL Must complete submission of application to the NMLS within the first week of employment and subsequently be successfully registered as a Mortgage Loan Originator through ESL We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. #LI-KS1 #LI-Hybrid

Full-time Description Status: Hourly/Non-exempt Shift/Hours: Full-time, based on business needs. Business hours are Monday-Thursday 9am-4pm, Friday 9am-5pm and Saturday 9am-12pm, with a day off during the week for working Saturday. Must be flexible to meet current and future business needs. General Summary: It's a beautiful thing when a career and passion come together! Do you have a passion for helping people? If so, we are looking to hire you for a very important position, Member Engagement Associate (MEA)! Our MEA's work directly with our members each and every day, they are a strong representation of the credit union and our culture! Reliant Credit Union, ranked one of Rochester's top mid-sized workplaces eight years in a row, is seeking to add an energetic team member for our Newark, NY branch. As an MEA at Reliant, you will: Provide a positive member experience. Perform routine member transactions in a professional, confidential, and accurate manner. Assure that Reliant products and services are provided to our members. Experience exciting career opportunities! Reliant's benefits package includes: 401k retirement plan with up to 7% match Paid time off including vacation, sick, federal holidays and your birthday! Affordable Insurances (medical, dental, vision, life) for as little as $5 a month An excellent teamwork environment based on Accountability, Respect, and Teamwork, (ART) Branded Apparel - to truly make you feel part of the team And much more! Requirements Knowledge Skills and Abilities: Professional and positive attitude, with a desire to help others Confidence to recommend products and services Excellent oral and written communication skills Ability to work in a fast-paced environment independently as well as with a team Ability to work a flexible schedule, including Saturdays Required Training and Experience: High school diploma or equivalent is required. Previous cash handling, sales or customer service experience Physical Requirements: Use keyboard, monitor, telephone, and other standard office equipment. Lift and move a minimum of 20 pounds. Capable of regular, reliable and timely attendance Candidates considered for hire are subject to credit and other employment reference checks. Reliant Community Federal Credit Union is proud to be an Equal Opportunity Employer, AA Disability/Veteran. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at ************ or email at ********************* Salary Description $16.50 - $21

Hours: 40 Schedule: This position is hybrid and remote eligible for up to 40% of the time. The office location for this position is at ESL Corporate Headquarters in Rochester, NY. Hours are Monday - Friday 8:00 a.m. - 5:00 p.m. Must be flexible to meet current and future business needs. Comprehensive Benefits: ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others. Pay and Incentive Plan: $27.62 In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success. Purpose of Position: As an Executive Assistant to our Senior Leadership team at ESL, you'll play a key role in driving meaningful impact within the organization. Acting as a trusted partner, you'll ensure they can focus on high-level goals by expertly managing schedules, coordinating meetings, and handling critical tasks. Your proactive approach will help streamline operations and foster seamless communication across departments. This position is part of our AST team currently supporting the Community Impact, Purpose and Financial Wellness departments. Accountabilities: Support assigned senior manager's organization with a broad range of administrative and executive assistant duties. •Prioritize competing tasks to ensure time is managed effectively •Support senior leadership with internal and external corporate committees; including but not limited to creating agendas, preparing documentation, and distributing information. •Coordinate and schedule internal and external meetings and presentations. Resolve scheduling conflicts as appropriate. •Plan, coordinate, and prepare travel, travel itineraries and expense reports. •Plan and execute committee, management and employee activities. •Liaise with vendors and manage records. •Manage employee information as appropriate. •Support departmental budget reporting for senior managers. Proactively anticipate business and administrative needs •Takes initiative and creatively problem-solves tasks and deliverables. •Order supplies and manage inventories for assigned department or organization. •Maintain electronic and paper filing systems critical to department operations. •Maintain up-to-date electronic documentation of critical organizational administrative tasks. •Recommend efficiency changes and maintain a mindset of continuous improvement. •Develop specialized knowledge or skill in supported organization practices and systems when required to support organizational needs and changes. Increase knowledge and skill set to provide increasing value to ESL. •Evolve technical adaptability and knowledge of various departments and systems across the company to support changes. •Provide back-up support to fellow team members. •Stay abreast of administrative industry trends and apply best practices. Qualifications: High School diploma or High School equivalency diploma required. AAS degree or 2 years equivalent experience required. A minimum of 5 years' experience in an Administrative Assistant position or office environment role supporting Senior Management is required. Strong experience in Microsoft Office, including Word, Excel, PowerPoint and Outlook. Must possess the ability to learn and integrate new software applications into business practices. Proven ability to communicate clearly at multiple levels and with diverse audiences. Ability to prioritize, plan, schedule and organize multiple projects simultaneously. Ability to pinpoint problems and find creative solutions. Acute attention to accuracy, consistency and quality of work. We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. #LI-KZ1

Hours: 40 Schedule: This position works remotely with access to the ESL Corporate Headquarters located in Rochester, NY. Expectation to hold in-person meetings with clients in corporate office or branch locations as needed. Hours are Monday - Friday 8:00 a.m. - 5:00 p.m. Must remain flexible to meet current and future business needs. Pay: Position pay is a $30,000 draw plus a tiered basis points incentive schedule to be discussed during interview. A transition pay package will be offered for an initial period of time. Purpose of Position: Accountable for development and maintenance of relationships outside of the credit union to increase mortgage volume. This position will take mortgage applications and assist members through the mortgage process. Works in conjunction with the Mortgage Team and third party stakeholders to ensure an expedient process. Accountabilities: Cultivate and develop relationships within the real estate community to increase volume of loan application within ESL policies and procedures * Promotes ESL within the community * Attend networking events * Engage in applicable community activities * Prospecting activities * Meet or exceed identified performance objectives in all related agreements * All activities to be consistent with credit union mission and purpose Accountable for delivering a superior customer experience to both the borrowers and their realtors through proficient understanding of product offering and industry practices enabling thorough and accurate residential real estate applications * Consults with applicants on various types of financing solutions * Proficient in understanding underwriting standards and compliance guidelines * Gathers applicable file documentation and completes required origination system entries * Accurate and timely updates in order to move the loan application through process * Ongoing communication through funding with focus on critical milestone dates * Consistently meets service level agreements Ensure internal customer satisfaction objectives are achieved through meeting operational standards and maintaining productive and positive relationships Participation of team activities, initiatives and other duties as assigned. * Provide leadership and guidance in mentoring staff across Mortgage Lending and the Front-Line on the overall sales and mortgage application process where applicable. Qualifications: * Bachelor's degree or 4 additional years of equivalent experience in mortgage lending/real estate/real estate secured lending. A combination of equivalent education and experience may be considered as a Mortgage Originator, or in lieu of the previous experience; successful completion of the Mortgage Sales Development program. * Minimum 2 years mortgage origination/sales experience with demonstrated success meeting monthly goals or successful completion of Mortgage Origination/Sales Development Program plus 1 year of origination experience. * Willingness and ability to develop trusting Realtor and Centers of Influence (COI) partnerships * Excellent communication and interpersonal skills * Strong external sales and networking skills * Detailed understanding of Government Sponsored Enterprise (GSE) requirements, Federal Housing Administration (FHA) and other real estate standards. * Successfully registered as a Mortgage Loan Originator through ESL * Must complete submission of application to the NMLS within the first week of employment and subsequently be successfully registered as a Mortgage Loan Originator through ESL We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. #LI-KS1 #LI-Hybrid

Hours: 40 Schedule: Monday - Saturday with a day off during the week. Branch hours are Monday & Thursday 9:00 a.m. - 5:00 p.m., Tuesday & Wednesday 9:00 a.m. - 4:00 p.m., Friday 9:00 a.m. - 6:00 p.m., and Saturday 9:00 a.m. - 1:30 p.m. Must be flexible to meet current and future business needs. Pay and Incentive Plan: $19.66 per hour In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success. Join us to be part of a team that values you and invests in your growth! Being a Teller at ESL is more than a job, it's your unique journey. Since 2010, ESL has been consistently ranked one of the Best Workplaces in America by Great Place to Work . Great Place to Work and Fortune magazine has recently placed ESL on these prominent national lists as well: Best Workplaces for Millennials Best Workplaces for Women Best Workplaces in Financial Services and Insurance Best Workplaces in New York State Additionally, for more than a decade, ESL has been a “Rochester's Choice” award winner and a “Training Top 125” recipient! ESL is currently seeking Tellers to provide excellent customer service through identifying member needs effectively, efficiently, and accurately while building relationships with ESL members. As a Teller at ESL you will: Create a positive member experience Assist members with processing financial transactions Refer ESL products and services to members Learn about the banking and finance industry Gain exposure to various career opportunities at ESL ESL has 25 branch locations throughout the Rochester region. Eastside District Central District Westside District Brighton Henrietta Chili Batavia Canandaigua Cobblestone Court Brockport Culver Ridge Geneseo Chestnut St (Rochester) Fairport Goodman Lake Ave Penfield Hudson Ave Long Pond Pittsford Irondequoit Merchants Walk (Rochester) Twelve Corners Newark Mt. Read Webster Victor Ridgeway Bull's Head (Rochester) Tellers should possess the following: High School diploma or High School equivalency diploma required 6-12 months of Teller experience preferred Prior sales and customer service experience preferred Good computer skills Positive attitude Desire to learn, grow, and develop; advanced education preferred Passion to work with and help people Confidence to recommend products and services Excellent attention to detail Ability to remain flexible and multitask in a fast-paced environment Demonstrate alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper Why work at ESL? ESL is one of the largest and most successful federal credit unions in the country. We are locally owned and known for valuing people and sharing our success with our employees. ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others. We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. #LI-KZ1