Relief manager resume examples from 2026

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Updated March 26, 2025

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Relief manager resume

Scott Murphy

(850) 555-3994 | smurphy@example.com

Buffalo, NY | 32762 S. Maple Ave. - 71758

Work experience

2012 - Present
Relief Manager, Starbucks - Buffalo, NY
- Completed financial transactions to include cash handling for account payments and bank deposits.
- Store management team for store opening/closing procedures, store set-up, plan-o-gram applications, inventory and merchandising placement.
- Handled bank deposits, ordering, hiring and firing.
2002 - 2012
Shift Manager, Jim's Steakout - Buffalo, NY
- Worked to resolve issues with customers to deliver company promised customer service.
- Schedule week hours and yearly in-service training for 8 staff members.
- Provided food service, cocktails, martinis, and extensive menu knowledge to guest.
- Consult customers on various fast food products within store.
- Cooked / food preparations, and served needy individuals.
2000 - 2002
Security Guard, U.S. Security - Buffalo, NY
- Operated surveillance equipment and detection devices.
- Maintain an active and consistent communication with the client.
- Organize and write incident reports and daily activity reports.
- Experienced in using popular security equipment such as RF scanners and two way communication devices.
- Carried out periodic emergency call box checks.
1999 - 2000
Sales Clerk, Dillard's - Oklahoma City, OK
- Open credit/charge accounts, handle all cash and credit transactions, organize sales floor and back stock
- retail sales associate, assist customers on sales floor, suggestive selling, refunds, exchanges
- Upload and stock shelves accordingly to season set-up.
- Stocked the sales floor and kept displays full and organized.

Skills

Storage Solutions
Facility
Nuclear Power
Stock Room
Safety Procedures
Sales Floor
Sales Transactions
Project Management
Lease Agreements
Product Knowledge

Education

High School Diploma, (1999 - 1999)
,

Relief manager resume

Nicholas Thomas

(310) 555-2718 | nthomas@example.com

Baltimore, MD | 33038 E. Park Ave. - 36506

Work experience

2014 - Present
Relief Manager, McDonald's - Baltimore, MD
- Trained crew on specific areas: Food preparation, Store Cleanliness, Cash Handling, Customer Service.
- Managed the operation of the restaurant _Ensuring people development _Product quality _Customer satisfaction _Image management
2011 - 2014
Front End Supervisor, Sports Authority - New York, NY
- Front end sales team members were responsible for getting every customer to purchase a warranty on any large equipment and appliances.
- Provided outstanding customer service by going above and beyond what is expected.
- Provided customer service by assisting shoppers in identifying products and their related accessories.
- Trained over 100 employees in department procedures, and coaching new hires through provisional time.
2010 - 2011
Teller, Emigrant Bank - New York, NY
- Achieved above average scores on branch audits for night depository, ATM, cash/vault management.
- Process all financial transactions accurately to achieve a balanced drawer for each shift.
- Demonstrated ability to quickly and accurately process transactions while using 10 key and scanner experience.
2009 - 2010
Sales Clerk, Sears Holdings - New York, NY
- Keep the sales floor clean, price markdown or mark up.
- Inspected jewelry for blemishes and defects.
- Move inventory to sales floor.

Skills

Numerical Amounts
Stock Room
Greeting Customers
ATM
Bank Products
Company Policies
Customers Merchandise
Customer Relations
Financial Transactions
Product Knowledge

Education

Bachelor's Degree, Communication (2006 - 2009)
Towson University
Towson,

Relief manager resume

Sophia Price

(440) 555-2749 | sprice@example.com

New York, NY | 58734 W. Maple Ln. - 63207

Work experience

2020 - Present
Relief Manager, McDonald's - New York, NY
- Supervised a crew of 10-15 crew members Counted tills at the end of the night Maintained safe count Browns Mills, NJ
- Trained new hires; Ensured employee compliance with safety rules, proper cash handling transactions; followed Company policies and procedures.
- Execute company policies and procedures for the control of cash, property, product and equipment.
2019 - 2020
Front End Supervisor, BJ's Wholesale Club - New York, NY
- Supervised all Cashiers, Membership and Customer Service personnel.
- Provided customer service in the areas of product knowledge, problem resolution, and checkout as needed.
- Managed a team of sales associate and cashier implementation of company policies.
- Modeled, demonstrated, and encouraged good behavior on the sales floor.
- Coordinate new store setups to ensure deadlines are met.
2018 - 2019
Shift Leader, Rite Aid - Bronxville, NY
- Assist store manager in all daily activities and paperwork while meeting goals set by corporate office in sales and inventory.
- Received five awards for outstanding customer service.
- Managed store teams to successfully implement new store openings.
- Implemented training in customer service.
2015 - 2018
Sous Chef, Tavern On the Green - Bronxville, NY
- Plan, direct, or supervise the food preparation.
- Completed 12 week FOH and BOH training program.
- Provide quality customer service to patrons
- Designed wedding cakes and decorated.

Skills

Menu Planning
Customer Returns
Service Desk
Maximize Productivity
Identify Prices
Financial Statements
Chefs
Company Policies
Safe Environment
Front End Associates

Education

Associate's Degree, Health Care Administration (2013 - 2015)
Monroe College
Bronxville,

Relief manager resume

Johnny Fields

(220) 555-7009 | jfields@example.com

San Antonio, TX | 9641 N. Elm Ave. - 74426

Work experience

2019 - Present
Relief Manager, Walmart - San Antonio, TX
- Reported to home store depending on which area we were in, time sheets, stipends and conference calls.
- Enhanced communication and incentive tools within the US to show visibility to incentive performance.
- Compile weekly Microsoft PowerPoint presentations for corporate office.
- Provided superior customer service and work quality demonstrating attention to detail, flexibility and innovation in resolving problems.
- Direct reports included 14 salaried supervisors and 200 indirect hourly associates.
2017 - 2019
Front End Supervisor, The Fresh Market - Houston, TX
- Manage cashiers and front end staff on duty.
- Assisted other store management with utilizing company computer systems and routine retail tasks such as stocking shelves and customer service.
- Trained, supervised, oversaw and managed front end associates to ensure operating policies were being complied.
- Order supplies, Sign and tag the store weekly for sales and events , attend store management meetings...
- Supervised nightly sales floor associates and front end operations.
2014 - 2017
Shift Leader, McDonald's - Cleveland, OH
- Provided customer service Balanced cash drawers Inventory Operated grill/line/cash drawer Placed product orders Supervised crew members
- Maintained product quality and staff efficiency via effective training and retraining.
2011 - 2014
Sous Chef, Aramark - Cleveland, OH
- Manage culinary team and food service workers on daily basis.
- Manage a staff of 35-40 food service and catering employees.
- Created catering special events menu, pricing, and generated recipes to ensure consistent quality.
- Expanded customer base and profitability with open menu planning for suites and to-go visitor bus dinners.
- Performed various types of food preparation in a catering environment.

Skills

Customer Service
Customers Merchandise
Sous
Food Service
Banquet Functions
Company Policies
Customer Problems
Quality Standards
Greeting Customers
Financial Goals

Education

Associate's Degree, Criminal Justice (2009 - 2011)
University of Cincinnati
Cincinnati,

Relief manager resume

Jeffrey Powell

(320) 555-2680 | jpowell@example.com

Chicago, IL | 12077 S. Oak St. - 29007

Work experience

2013 - Present
Relief Manager, Family Dollar - Chicago, IL
- Support in loss prevention efforts.
- Work with Store Analysts to build new store assortments.
- Contribute to sales by fielding inbound calls and responding to internet leads.
- Managed all aspects of day-to-day operations of multiple departments in a grocery environment.
- Cited on numerous occasions in the Secret Shopper Reports for product knowledge, going above and beyond expectations and honesty.
2008 - 2013
Front End Supervisor, Ross Stores - Chicago, IL
- Cash office verification Trainer Supervising front end associates Star Quality Customer Service Operate cash register Maintained merchandise presentation
- Ensured customer service had adequate monetary resources to handle daily activities.
- Address customer complaints, needs and requests.
- Monitored transactions to ensure excellent customer service.
- Executed daily operations of Customer Service, Western Union, Cashiers, MyGopher Orders.
2006 - 2008
Shift Leader, Dunkin' Donuts Northeast Distribution Center - Chicago, IL
- Ensured that schedules of activity and established quality standards are maintained.
- Train or support training of new-hire crew members.
- Keep a posotive attitude Serve great customer service
- Run the resturant at company standards.
2005 - 2006
Sous Chef, Sodexo Operations - Chicago, IL
- Trained in sous vide cooking and vacuum sealing 3.
- Adhere to and maintain preparation and production by reviewing and approving production and temperature logs.
- Hired, Scheduled and managed all staff members.

Skills

ERP
Front End Associates
Safety Procedures
Customer Service
Positive Attitude
Food Preparation
Company Policies
Sales Goals
Quality Standards
Banquet Functions

Education

Associate's Degree, Accounting (2003 - 2005)
DePaul University
Chicago,

How to write a relief manager resume

Craft a resume summary statement

Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in relief manager-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the relief manager position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:

You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
Include as many relevant hard skills and soft skills as possible from the listing.
Use the most up to date and accurate terms. Don't forget to be specific.

These five steps should give you a strong elevator pitch and land you some relief manager interviews.

Here are example skills to include in your “Area of Expertise” on a relief manager resume:

Customer Service
Reservations
Customer Satisfaction
Bank Deposits
Collection Calls
Delinquent Accounts
Payroll
Storage Spaces
Customer Complaints
Credit Card

Storage Facility
Rental Agreements
Computer System
POS
Bank Runs
Customer Problems
Product Solutions
Inventory Availability
Food Preparation
Inventory Control

Storage Solutions
Lease Terms
Customers Merchandise
Cash Drawers
Customer Inquiries
Walk-In Inquiries
Customer Accounts
Property Management
Customer Calls
Property Maintenance

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Your work experience should be structured:

With your most recent roles first, followed by earlier roles in reverse chronological order.
Job title, along with company name and location on the left.
Put the corresponding dates of employment on the left side.
Keep only relevant jobs on your work experience.

How to write relief manager experience bullet points

Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.

Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
What were your responsibilities or goals?
How did you accomplish them?
Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )

Here are great bullet points from relief manager resumes:

Work history example #1

Shift Leader

Burger King

Functioned as a crew member, preparing a variety of foods such as french fries, hamburgers, salads, etc.
Maintained positive customer relationships and created regular customers on night shift based on the customer service of myself and my crew.
Supervised cleaning of the store Customer service on front counter and drive-thru Fill in shifts when other employees were absent.
Trained all new employees, Drive-Thru Operator, Cook
Supervised 7-10 employees a shift, while proving leadership and hands on training throughout the day.

Work history example #2

Receptionist Secretary

State Farm

Created databases and spreadsheets to improve customer management and reporting accuracy.
Verified vehicle locations and prepared paperwork for non-drive estimating process.
Processed estimating and claims paperwork.
Observed daily operations to identify potential threats.
Ensured that payroll was organized, prepared and submitted correctly and on time for the local school based staff.

Work history example #3

Sous Chef

Whole Foods Market

Created recipes utilizing a variety of ingredients showcasing unique or unknown products.
Followed rotating menu sets per corporate guidelines in line with holidays, occasions, or other input.
Assisted the Chef and Sous Chef with scheduling and menu planning.
Delivered fast and friendly customer service throughout the day.
Performed purchasing function for this million-dollar upscale establishment specializing in Modernized French cuisine with other worldly influences.

Work history example #4

Relief Manager

McDonald's

Demonstrated high quality customer service maintained a cost effective operations in an outstanding working environment responsible for payroll and scheduling
Accounted of money before and after shifts Performed bank deposits Managed payroll Scheduled shift work and staff memebers Tracked inventory of food
Processed weekly payroll using in house payroll system software.
Assisted in Interviewing, hiring, and training procedures.
Managed budgets and payroll records, reviewed financial transactions to assure expenditures are authorized and budgeted.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries for resumes:

High School Diploma

1999 - 1999

Bachelor's Degree in communication

Towson University, Towson, MD

2006 - 2009

Highlight your relief manager certifications on your resume

Certifications can be a crucial part of your resume. Many jobs have required certifications.

Include the full name of the certification, along with the name of the issuing organization and date of obtainment.

If you have any of these certifications, be sure to include them on your relief manager resume:

Certified Management Accountant (CMA)
Certified Medical Office Manager (CMOM)
ServSafe Food Protection Manager Certification
Certified Food Manager (CFM)

Updated March 26, 2025

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