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Relief master skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical relief master skills. We ranked the top skills for relief masters based on the percentage of resumes they appeared on. For example, 43.0% of relief master resumes contained customer service as a skill. Continue reading to find out what skills a relief master needs to be successful in the workplace.

15 relief master skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how relief masters use customer service:

Retail Customer Service & Office Management
Retail customer service for stamps, packaging supplies, money order purchases, and mailbox rentals.

2. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how relief masters use bank deposits:

Completed paperwork and prepare bank deposits.
Documented and initiated bank deposits.

3. PMR

Here's how relief masters use pmr:

Post Master Relief (PMR)

4. Customer Complaints

Here's how relief masters use customer complaints:

Investigated and resolved customer complaints.
Responded to customer complaints and inquiries by assessing needs and providing quick, effective solutions.

5. Summary Reports

Summary reports contain essential information from different operations, often organized through graphs and charts. Most summary reports are short and precise, containing highlights, conclusions, and even recommendations.

Here's how relief masters use summary reports:

Reconcile daily accounts by preparing and submitting detailed and summary reports of daily transactions to postal data centers.
Processed and submitted detailed summary reports of Post Office activities to supervisors accurately on a timely matter.

6. Retail Sales

Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.

Here's how relief masters use retail sales:

Deliver mail to post office boxes, wait on customers, retail sales
Provided customer service by answering phones, retail sales, assistance with shipping, cashing money orders, and processing passports.

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7. Mail Distribution

Here's how relief masters use mail distribution:

Mail distribution, sales and customer support for products and services.
Managed mail distribution independently for small post office while meeting strict deadlines.

8. Front Desk

Here's how relief masters use front desk:

Operated front desk,sells service Post Office products.
Managed cash register for front desk and made general sales for the store.

9. Financial Reports

Here's how relief masters use financial reports:

Perform daily cash reconciliation, volume and financial reports
Prepared registered mail and financial reports.

10. Computer System

Here's how relief masters use computer system:

Checked in drivers trip sheets and input information into the computer systems for payroll processing.
Reported documents in the computer systems.

11. USPS

Here's how relief masters use usps:

Handle customer requests Enter data into USPS system for daily deposits and various required reports
Assisted customers with USPS, FEDEX, and UPS services, in addition to making copies and sending faxes.

12. Federal Regulations

Federal regulations refer to the set of rules, both general and permanent that are published in the Federal Register by the agencies of the federal government and the executive departments. Federal regulations are the large body of rules that govern federal practice. Examples of these laws include taxes and financial regulation, discrimination law, wages law, and so on.

Here's how relief masters use federal regulations:

Adhere to complex federal regulations; registering, certifying and insuring letters and packages.
Complied with all Federal Regulations.

13. Postage Meter

A postage meter is an equipment used to mark mailed items with evidence of postage. It includes necessary posting details like date, cancellation postmark, and a stamp.

Here's how relief masters use postage meter:

Check, set, and refill postage meter.
Operated postage meters and tracked postage expenditures.

14. Office Equipment

Here's how relief masters use office equipment:

Maintained office equipment including copiers, fax machines and postage meter.

15. Mail Handling

Here's how relief masters use mail handling:

Keep records of shipments, pouches, and sacks; and other duties related to mail handling within U.S. postal system.
Trained new contractors in mail handling and distribution duties.

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What skills help Relief Masters find jobs?

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List of relief master skills to add to your resume

The most important skills for a relief master resume and required skills for a relief master to have include:

Customer Service
Bank Deposits
PMR
Customer Complaints
Summary Reports
Retail Sales

Mail Distribution
Front Desk
Financial Reports
Computer System
USPS
Federal Regulations

Postage Meter
Office Equipment
Mail Handling
Submits Reports
Management
Daily Sales

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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