Relief mate job description
Updated March 14, 2024
8 min read
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Example relief mate requirements on a job description
Relief mate requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in relief mate job postings.
Sample relief mate requirements
- Bachelor's degree in business or a related field.
- 3-5 years of experience in customer service.
- Excellent knowledge of customer service software.
- Good understanding of customer service principles.
- Ability to work collaboratively with a team.
Sample required relief mate soft skills
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to remain calm and composed in challenging situations.
- Ability to prioritize tasks and manage time effectively.
- Exceptional customer service orientation.
Relief mate job description example 1
The Arc of Opportunity in North Central Massachusetts relief mate job description
Full Vaccination (including Booster) is an eligibility requirement for all positions unless in case of religious or medical exemption.
.
DESE-relief position will fill in for staff when skills trainers are out sick, on vacation, etc
The DESE-Relief staff assists the individual in normative home-based activities and during community-based activities to increase the individual's development of independent living and community living skills. Locations available in Fitchburg and Worcester areas.
Essential Functions:
· Assists the individual in participating in home-based activities and community-based activities, both generic and specialized.
· Works in the home with the individual to help increase daily living skills or independent living skills, including hygiene tasks, chores, meal preparation, money management, etc.
· Works in the community with individuals to help increase community living skills development, which may include learning to use the library, making a purchase at a store, or participating in a group-based community setting like a swim program or the gym.
· Actively advocates for individuals served and demonstrates agency mission and values in all interpersonal and professional relations.
· Conducts oneself professionally by maintaining respect, following regulations and agency policies and adhering to confidentiality requirements in all assigned duties.
· Attends mandatory training and meetings as assigned and required. Maintains all required certifications.
· Physical demands include Frequent standing, pushing, pulling, walking, stooping, lifting and twisting.
Required Qualifications:
· High school diploma or GED is required, bachelor's degree and training in positive behavior supports interventions preferred.
· A valid driver's license and acceptable driving record and CORI/Fingerprinting is always required during employment with The Arc of Opportunity.
· Staff must have direct experience working with children ages 6-22.
· Ability to transfer, change, shower assist with toileting and all personal care needs of the individuals supported.
· Demonstrated communication skills, in verbal and written English, which convey concise information in a professional and respectful manner to individuals supported, family member/guardians, peers, government agencies, community partners and employees.
· Ability to lift up to 50 lbs.
· Ability to kneel, bend, push and carry items.
· Ability to physically assist individuals according to their needs and perform physical restraint if necessary.
· Ability to sustain periods of walking, standing, and sitting.
· Computer literacy skills.
· Ability to see, speak and hear.
.
DESE-relief position will fill in for staff when skills trainers are out sick, on vacation, etc
The DESE-Relief staff assists the individual in normative home-based activities and during community-based activities to increase the individual's development of independent living and community living skills. Locations available in Fitchburg and Worcester areas.
Essential Functions:
· Assists the individual in participating in home-based activities and community-based activities, both generic and specialized.
· Works in the home with the individual to help increase daily living skills or independent living skills, including hygiene tasks, chores, meal preparation, money management, etc.
· Works in the community with individuals to help increase community living skills development, which may include learning to use the library, making a purchase at a store, or participating in a group-based community setting like a swim program or the gym.
· Actively advocates for individuals served and demonstrates agency mission and values in all interpersonal and professional relations.
· Conducts oneself professionally by maintaining respect, following regulations and agency policies and adhering to confidentiality requirements in all assigned duties.
· Attends mandatory training and meetings as assigned and required. Maintains all required certifications.
· Physical demands include Frequent standing, pushing, pulling, walking, stooping, lifting and twisting.
Required Qualifications:
· High school diploma or GED is required, bachelor's degree and training in positive behavior supports interventions preferred.
· A valid driver's license and acceptable driving record and CORI/Fingerprinting is always required during employment with The Arc of Opportunity.
· Staff must have direct experience working with children ages 6-22.
· Ability to transfer, change, shower assist with toileting and all personal care needs of the individuals supported.
· Demonstrated communication skills, in verbal and written English, which convey concise information in a professional and respectful manner to individuals supported, family member/guardians, peers, government agencies, community partners and employees.
· Ability to lift up to 50 lbs.
· Ability to kneel, bend, push and carry items.
· Ability to physically assist individuals according to their needs and perform physical restraint if necessary.
· Ability to sustain periods of walking, standing, and sitting.
· Computer literacy skills.
· Ability to see, speak and hear.
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Relief mate job description example 2
Eliot Community Human Services Inc relief mate job description
Eliot is seeking individuals interested in additional income, have scheduling flexibility to fill in for staff sick calls, vacation and planned time off..This individual will work side by side with Persons that have serious and persistent mental illness.
Eliot's Adult Community Clinical Services, an in tegrated Team Model, which is multidisciplinary, flexible, and based on clinical assessment, will provide recovery focused treatment to individuals living in Eliot's residential programs. These teams are seeking behavioral specialist to provide interventions and supports focusing on rehabilitation, behavioral health needs, and engagement in meaningful daily activities.
Responsibilities:
+ Provide side by side interventions to Persons that focus on problem solving, skills training, modeling behavior, optimism and encouragement. Assist the team and Persons in providing on-going assessment of symptoms and responses to staff interventions
+ Participate in the development of treatment plans and ensure that the Person is at the center of the process and that the interventions are clinically based. Support Persons in their desire for recovery and rehabilitation in the development of their goals.
+ Support the pursuit of services that are culturally competent, strengths based, recovery based, focused on rehabilitation and are inclusive of Person preferences. Ensure that interventions embrace Person preferences, are evidence based and utilize cultural/community resources.
+ Assist Persons in accessing Person resources and natural support to achieve goals. facilitate community integration according to Persons' needs, desires and with consultation from supervisor and team staff.
Schedule: As needed
Pay: $17.25
*Eliot mandates COVID-19 vaccinations for employees, please discuss the requirements with the hiring manager during the interview process.
Qualifications
Skills
Preferred
+ Communication Skills: Intermediate
+ Computer Software Skills: Expert
+ Experience with population: Expert
+ Ability to write clearly: Expert
Behaviors
Preferred
+ Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred
+ Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Education
Preferred
+ High School or better
Licenses & Certifications
Preferred
+ MA DRIVER'S LICENSE
Experience
Preferred
+ 1 year: Experience with specific population
Eliot's Adult Community Clinical Services, an in tegrated Team Model, which is multidisciplinary, flexible, and based on clinical assessment, will provide recovery focused treatment to individuals living in Eliot's residential programs. These teams are seeking behavioral specialist to provide interventions and supports focusing on rehabilitation, behavioral health needs, and engagement in meaningful daily activities.
Responsibilities:
+ Provide side by side interventions to Persons that focus on problem solving, skills training, modeling behavior, optimism and encouragement. Assist the team and Persons in providing on-going assessment of symptoms and responses to staff interventions
+ Participate in the development of treatment plans and ensure that the Person is at the center of the process and that the interventions are clinically based. Support Persons in their desire for recovery and rehabilitation in the development of their goals.
+ Support the pursuit of services that are culturally competent, strengths based, recovery based, focused on rehabilitation and are inclusive of Person preferences. Ensure that interventions embrace Person preferences, are evidence based and utilize cultural/community resources.
+ Assist Persons in accessing Person resources and natural support to achieve goals. facilitate community integration according to Persons' needs, desires and with consultation from supervisor and team staff.
Schedule: As needed
Pay: $17.25
*Eliot mandates COVID-19 vaccinations for employees, please discuss the requirements with the hiring manager during the interview process.
Qualifications
Skills
Preferred
+ Communication Skills: Intermediate
+ Computer Software Skills: Expert
+ Experience with population: Expert
+ Ability to write clearly: Expert
Behaviors
Preferred
+ Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred
+ Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Education
Preferred
+ High School or better
Licenses & Certifications
Preferred
+ MA DRIVER'S LICENSE
Experience
Preferred
+ 1 year: Experience with specific population
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Relief mate job description example 3
The Harris Center for Mental Health and IDD relief mate job description
The Harris Center for Mental Health and IDD
("The HARRIS CENTER") is looking for a ECI Program Director (Relief Professional) to join our team. Responsible for establishing and executing the major goals and objectives of the Mental Retardation Services Division for EC!. Responsible for ensuring that revenue meets or exceeds expenses. Interprets and implements Agency related
Deputy Director
and Executive Director directives. Provide leadership
direction
and guidance of Departmental activities. Manages
analyzes
and evaluates the effectiveness of all operations. Develops and Maintains effective organizational structure and personnel. Coordinates major activities through subordinates. Represents the Mental Retardation services Division to contract and regulatory agencies
consumers
stakeholders and community organizations. Provides administrative and fiscal oversight and clinical/programmatic supervision over routine and specialized services. Is responsible for carrying out Departmental goals and objectives. Evaluates performance and makes decisions regarding hiring and discharging staff. Has authority to review decisions and recommendations made by directors and/or managers.
What you will do:
What qualifications you will need:
employee coaching and development
management
and required support activities. Basic knowledge of business support functions including human resources
information technology
accounting
and finance.
What we have to offer:
The HARRIS CENTER offers competitive salary
excellent benefits package
retirement plans with company matching
prior service credit towards generous PTO accrual
outstanding wellness programs and professional development.
Employees can also take advantage of business casual dress code
corporate discounts
and gym memberships. New hire referral bonus
discounts are also available on an optional basis. These include mobile phone service
fitness centers and other wellness amenities.
What else you should know:
This posting is associated with position #700104
Relief position - ONLY.
The position is located at 9401 SW Freeway
Houston
TX 77074.
About us:
The HARRIS CENTER is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County
Texas. As the largest behavioral and developmental disability care center in Texas
The HARRIS CENTER provided care to over 79,000 people in fiscal year 2019 and has an annual budget of over $275 million.
As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States
The HARRIS CENTER provides a full continuum of services at 86 different sites across Harris County. In addition
services are provided in more than 42 different languages as well as sign language in order to better serve what is one of the most diverse and multi-cultural communities in the nation.
By utilizing the unique expertise of its more than 2,300 employees
The HARRIS CENTER is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.
("The HARRIS CENTER") is looking for a ECI Program Director (Relief Professional) to join our team. Responsible for establishing and executing the major goals and objectives of the Mental Retardation Services Division for EC!. Responsible for ensuring that revenue meets or exceeds expenses. Interprets and implements Agency related
Deputy Director
and Executive Director directives. Provide leadership
direction
and guidance of Departmental activities. Manages
analyzes
and evaluates the effectiveness of all operations. Develops and Maintains effective organizational structure and personnel. Coordinates major activities through subordinates. Represents the Mental Retardation services Division to contract and regulatory agencies
consumers
stakeholders and community organizations. Provides administrative and fiscal oversight and clinical/programmatic supervision over routine and specialized services. Is responsible for carrying out Departmental goals and objectives. Evaluates performance and makes decisions regarding hiring and discharging staff. Has authority to review decisions and recommendations made by directors and/or managers.
What you will do:
- Manages the budget allocated for the fiscal year in a manner that is cost effective and efficient.
-
Coordinates compliance efforts for designated programs related to State agency contract
Data Verification Criteria (DVC)
Commissioner's Rules
Agency P&P's
QA Initiatives
Life/Safety Codes
and other applicable guidelines/standards. -
Achieves projected targets related to number of consumers contacted
processed
served
placed
or linked as required by applicable guidelines/standards. - Maintains a constant level of consumer and staff safety.
-
Implements a system to provide regularly scheduled supervision
promote leadership qualities in subordinates.
What qualifications you will need:
-
Master's Degree in Human Services
Psychology
Social Work
or Education preferred - Five to ten years of progressive experience in the management of programs serving persons with developmental disabilities.
- Thorough knowledge of the field of Developmental Disabilities combined with knowledge of production
employee coaching and development
management
and required support activities. Basic knowledge of business support functions including human resources
information technology
accounting
and finance.
-
Strong leadership and Interpersonal skills. Excellent written and verbal communication abilities. Solid organizational and analytical abilities. Able to coordinate
manage
and direct others. - Reasoning Ability: Ability to apply logical or scientific thinking to a wide range of intellectual and practical problems. Able to deal with very difficult concepts and complex variables.
-
Mathematics Ability: Able to understand basic statistical reports including frequency distributions
reliability and validity tests
normal curve
analysis of variance
correlation techniques
sampling theory
and factor analysis. -
Language Ability: Ability to read scientific and technical journals
abstracts
financial reports
and legal
documents. Ability to prepare articles
abstracts
editorials
journals
manuals
and critiques. Ability to prepare and make comprehensive presentations
participate in formal debate
communicate extemporaneously
and communicate professionally before an audience.
What we have to offer:
The HARRIS CENTER offers competitive salary
excellent benefits package
retirement plans with company matching
prior service credit towards generous PTO accrual
outstanding wellness programs and professional development.
Employees can also take advantage of business casual dress code
corporate discounts
and gym memberships. New hire referral bonus
discounts are also available on an optional basis. These include mobile phone service
fitness centers and other wellness amenities.
What else you should know:
This posting is associated with position #700104
Relief position - ONLY.
The position is located at 9401 SW Freeway
Houston
TX 77074.
About us:
The HARRIS CENTER is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County
Texas. As the largest behavioral and developmental disability care center in Texas
The HARRIS CENTER provided care to over 79,000 people in fiscal year 2019 and has an annual budget of over $275 million.
As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States
The HARRIS CENTER provides a full continuum of services at 86 different sites across Harris County. In addition
services are provided in more than 42 different languages as well as sign language in order to better serve what is one of the most diverse and multi-cultural communities in the nation.
By utilizing the unique expertise of its more than 2,300 employees
The HARRIS CENTER is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.
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Updated March 14, 2024