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Relief worker skills for your resume and career

Updated January 8, 2025

3 min read

Quoted expert

Emily McCave PhD, MSW, LCSW

Below we've compiled a list of the most critical relief worker skills. We ranked the top skills for relief workers based on the percentage of resumes they appeared on. For example, 28.2% of relief worker resumes contained safety planning as a skill. Continue reading to find out what skills a relief worker needs to be successful in the workplace.

15 relief worker skills for your resume and career

1. Safety Planning

Safety рlаnnіng іѕ a рrосеѕѕ оf evaluating the rіѕkѕ and bеnеfіtѕ of various орtіоnѕ аnd identifying ways tо rеduсе the rіѕkѕ should an adverse event arise. This іnсludеѕ planning fоr a futurе crisis, rеvіеwіng оnеѕ орtіоnѕ, аnd mаkіng dесіѕіоnѕ аbоut whаt to dо nеxt.

Here's how relief workers use safety planning:

Provide information and referrals, safety planning and screening for shelter and other agency or community services.
Provide survivors with safety planning and other useful resources

2. Crisis Intervention

Here's how relief workers use crisis intervention:

Provided clinical, residential, and job coaching services to developmentally-delayed adults, including crisis intervention and behavior planning and implementation
Provided crisis intervention and support to individuals and families affected by Hurricane Sandy.

3. Mental Health

Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Here's how relief workers use mental health:

Worked as a substitute in various mental health and educational facilities, such as residential programs, vocational workshops and schools.
Monitor and document behaviors, symptoms and activities of children ages 10-17 diagnosed with a DSM mental health disorder.

4. Direct Supervision

Direct supervision is a term used to indicate that a person is supervising a certain task or a certain person while being physically present or in close proximity. It refers to the presence of a person and the availability of their supervision in something if it is needed.

Here's how relief workers use direct supervision:

Key accomplishments included: Provided direct supervision/secure environment on assigned unit - including mentoring & tutoring residents.
Direct supervision of adolescents with emotional and behavioral disorders in temporary residential treatment center.

5. Crisis Calls

Here's how relief workers use crisis calls:

Take crisis calls when needed and give people the resources to get the help they want.
Take crisis calls from the crisis hotline and make the necessary referrals when necessary.

6. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how relief workers use cpr:

Certified in CPR, First Aid, Mandt, and Medication Administration.
Trained in medication administration as well as CPR certification.

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7. Direct Care

Direct care is the act of identifying people with special needs and offering the necessary care for them.

Here's how relief workers use direct care:

Managed support and direct care to individuals with mental and developmental challenges.
Provided direct care and support to developmentally disabled community members in their development of basic living and social skills.

8. Meal Preparation

Here's how relief workers use meal preparation:

Provide instruction in routine housekeeping skills, recreational activities and meal preparation according to licensing standards.
Assisted with meal preparation, provided transportation, and/or limited case management

9. Emotional Support

At its core, emotional support involves providing support, reassurance, acceptance, love, and encouragement. It is especially important in a time of stress/sadness as it stabilizes an individual and provides a positive foundation for trust. Honing this skill is important for individuals who want to pursue the career of caregivers and emotional support nurses. Their job includes monitoring mental health and helping patients to handle any mental challenge.

Here's how relief workers use emotional support:

Answer our 24/7 Crisis Hotline Provide clients with emotional support & assist with everyday needs.
Helped one individual who had been housebound attain a position by providing consistent emotional support.

10. Disaster Relief

Here's how relief workers use disaster relief:

Raise and collect money for disaster relief for communities in Africa, Middle-east and as well as local communities.
Focused on: Children's poverty/disaster relief and education, women's economic empowerment, pending domestic violence court cases

11. Medication Administration

Here's how relief workers use medication administration:

Attended and documented medical/psychiatric appointments Medication administration.
Supervised at-risk youth in an emergency shelter setting and provided direct care services, including medication administration, and recreational opportunities.

12. Developmental Disabilities

Here's how relief workers use developmental disabilities:

Provided services for adult clients with developmental disabilities- Assisted clients with developing life skills and performing daily livingactivities
Supervised individuals with developmental disabilities in residential treatment home: assisted with daily living skills and encourage independence within a safe environment

13. Hotline Calls

Here's how relief workers use hotline calls:

Answer Crisis hotline calls; provide one on one mentoring and support to all callers.
Answered hotline calls and assess potential clients to determine what services are needed.

14. RAN

RAN stands for "revenue anticipation note," which refers to a practice where an organization (often the government) borrows money to support a specific project. When these funds are then repaid, the money given to the lenders comes from the profits generated by the business originally funded.

Here's how relief workers use ran:

Changed bed linens, ran errands, directed visitors and answered telephones.

15. Crisis Line

Here's how relief workers use crisis line:

Answer crisis line, intakes, talk with residents, and find resources for residents.
Answer Crisis Line phone and respond to calls.

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Emily McCave PhD, MSW, LCSW

Professor of Social Work, Website

The need for social workers is high, particularly after the pandemic. A shortage of social workers means that there's an increasing demand in the field. According to the Bureau of Labor Statistics social work jobs are expected to increase 13% between 2020 and 2030.

Do you want to know more?

List of relief worker skills to add to your resume

The most important skills for a relief worker resume and required skills for a relief worker to have include:

Safety Planning
Crisis Intervention
Mental Health
Direct Supervision
Crisis Calls
CPR
Direct Care
Meal Preparation

Emotional Support
Disaster Relief
Medication Administration
Developmental Disabilities
Hotline Calls
RAN
Crisis Line
Group Homes

Conflict Resolution
Group Therapy
Crisis Hotline
Mental Illness
Law Enforcement
Residential Program
Relief Efforts
Medical Appointments

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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