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RELX jobs in Atlanta, GA

- 55 jobs
  • Juris Customer Success Consultant

    RELX Inc. 4.1company rating

    RELX Inc. job in Atlanta, GA

    Do you enjoy collaborating cross-functionally to deliver on common goals? Do you enjoy working towards resolving complex issues? About our team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the role In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients. Responsibilities: · Customizing and implementing appropriate applications and solutions for external clients · Analyzing client needs and participating in the design of business process requirements · Translating business requirements into off-the-shelf and customization specifications · Testing, documenting, and training client personnel on functional and business applications software · Guiding others in resolving complex issues in specialized area based on existing solutions and procedures Requirements: · Be able to anticipate potential objections and influences others to adopt a different point of view · Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services · Be able to work on your own with guidance in only the most complex situations · Have the ability to train and mentor junior staff · Be an expert of own discipline for clients · Be able to solve complex problems; takes a broad perspective to identify innovative solutions Work in a way that works for you Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
    $63.8k-106.4k yearly 25d ago
  • Customer Success Manager I, Clinical Solutions

    RELX Inc. 4.1company rating

    RELX Inc. job in Atlanta, GA

    Do you have experience with operational customer support and implementing or supporting software solutions? Do you thrive in a collaborative setting where your ideas and creativity are valued? About the RoleThe Customer Success Manager I (CSM) is the primary post-sales contact for assigned customers and plays a key role in ensuring satisfaction, retention, and growth across Elsevier's Clinical Solutions portfolio. As a trusted partner, the CSM leads post-implementation engagement and supports customers in achieving strategic outcomes and long-term value. This role blends healthcare expertise, SaaS acumen, and customer relationship management to support customer success throughout their journey. CSMs collaborate across internal teams to address needs, deliver value, and guide the customer experience from adoption through renewal. About the Team The Customer Performance Team is part of Elsevier's Clinical Solutions Customer Success organization. We work closely with healthcare organizations to help them maximize the value of our products. Our team focuses on providing expert guidance, tailored support, and a seamless experience to empower customers, drive adoption, and strengthen long-term relationships. Responsibilities + + Build and maintain strong, trusted relationships with customers to support their long-term success + Function as a key post-sales contact, supporting customers through onboarding, adoption, and early growth + Collaborate with cross-functional teams to ensure customer needs are communicated and addressed + Reinforce product value by aligning solutions with customer goals and sharing relevant outcomes + Support account growth by surfacing potential opportunities and contributing to renewal planning + Share customer perspectives internally to help inform product and content enhancements + Monitor account activity, flag risks or needs, and assist with proactive engagement strategies + Participate in customer and internal leadership discussions as appropriate + Contribute to team knowledge-sharing, onboarding efforts, and process improvement initiatives Qualifications + + Background in Nursing, Health Administration, Informatics, or a related field preferred + Have 1-3 years of experience in a SaaS or healthcare-related environment (preferred) + Possess basic understanding of subscription-based business models and the customer lifecycle + Have experience with customer engagement, adoption strategies, and relationship management + Be proficient in use of CRM systems, Microsoft Office Suite, and other customer-facing tools + Demonstrate knowledge of digital health solutions or similar enterprise technologies; publishing experience a plus + Be skilled in interpreting data to identify trends and support customer success strategies + Have excellent in-person facilitation, presentation, and influencing skills + Fluency in English required, Arabic, Spanish, or Portuguese a plus + Have excellent organizational skills and effective problem solving abilities U.S. National Base Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. If performed in Ohio, the pay range is $55,100 - $91,900. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
    $58k-96.7k yearly 14d ago
  • Legal Content Specialist

    RELX Inc. 4.1company rating

    RELX Inc. job in Atlanta, GA

    Do you have a JD? Are you looking to take your legal career to the next level? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (********************** , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role Legal Content Specialist - Global Editorial Operations Cases We are seeking a highly skilled and knowledgeable Legal Content Specialist to join our Global Editorial Operations Cases organization. This individual contributor role will work directly with product managers on new caselaw initiatives, playing a crucial part in defining and executing on projects that enhance our legal content offerings. Responsibilities: + Play a pivotal role in curating, analyzing, and structuring legal content to ensure clarity, relevance, and AI-readiness across multiple jurisdictions. + Collaborate with product managers to identify gaps in global primary law collections and define and prioritize the project backlog for new AI caselaw initiatives. + Research, synthesize, and structure case law, statutes, and regulations to optimize content for advanced LLM (Large Language Model) applications, ensuring accuracy, consistency, and usability across digital platforms and global content sets. + Conduct comprehensive legal and editorial analysis to support the development of AI-enhanced content features, ensuring that results align with user intent and product strategy. + Translate research findings and editorial insights into detailed user stories, structured data models, and content specifications that enable effective collaboration between editorial, AI, and engineering teams. + Experiment with and evaluate AI tools for summarization, classification, enrichment, and quality improvement of legal content, providing feedback to guide product development. + Troubleshoot complex customer and content challenges, leveraging AI-assisted analysis and expert judgment to improve user outcomes and satisfaction. Qualifications: + Bachelor's degree in a relevant field; law degree (JD or equivalent) preferred. + A minimum of 5 years of experience in legal research, editorial roles, or related positions within the legal technology or publishing industry. + Extensive experience in legal research and editorial processes, with a strong understanding of caselaw and legal content. + Demonstrated ability to collaborate across disciplines-particularly with AI engineers, data scientists, and product managers-to create intelligent, scalable legal content solutions. + Excellent analytical and problem-solving skills, with the ability to translate complex legal concepts into clear and actionable requirements and user stories. + Effective communication skills, both written and verbal, with the ability to document and present findings effectively. + Working knowledge of or interest in AI technologies, LLMs, and prompt engineering (e.g., ChatGPT, Co-Pilot, Claude, Console. Gemini, etc.). + Detail-oriented and highly organized, with the ability to manage multiple projects and priorities simultaneously. + Familiarity with Agile methodologies and experience in working within an agile development environment is a plus. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave and study assistance, we will help you meet your immediate responsibilities and your long-term goals. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Ohio $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
    $58k-96.7k yearly 55d ago
  • AI Content Optimization Lead

    RELX Inc. 4.1company rating

    RELX Inc. job in Atlanta, GA

    About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (********************** , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role AI Content Optimization Lead - Global Cases We are seeking an innovative AI Content Optimization Lead to drive AI ideation and workflow integration in caselaw content. Leveraging your extensive experience in legal content, you will conceptualize AI opportunities and turn them into actionable strategies to enhance the quality, speed, and scalability of content creation through AI technologies. Key outcomes will include accelerating time-to-market, improving content currency and update frequency and significantly increasing high quality caselaw content and enhancements on a global scale. Reporting to the Global Head of Cases Editorial Operations, you will play a critical role in designing and implementing our long-term caselaw roadmap and necessary infrastructure. Responsibilities: + Deliver enhanced content solutions to our customers by leading the development of strategies for AI-assisted caselaw collection, conversion, and enhancement content generation, ensuring alignment with business goals and market demands. + Collaborate with cross-functional teams, including product strategy, product management, engineering, business analysts, subject matter experts, and project management to prioritize opportunities and execute on AI content optimization from ideation to deployment on a global scale. + Oversee the integration of AI solutions for global deployment across North America, UK, and Asia and Pacific to ensure seamless integration into workflows, tools and platforms. + Work with content experts to define content standards and guidelines for AI-generated research materials, ensuring they meet copyright ownership, compliance and accuracy requirements. Ensure the necessary platform requirements to preserve versioning to accurately capture human-in-the-loop activities. + Aid in the design and development of AI models tailored for legal content creation, considering diverse legal systems and languages. + Estimate resource needs and costs effectively; lead the way in establishing how best to evaluate, improve and track AI content output over time, leveraging feedback from global teams and expert authors. + Communicate progress and outcomes to internal teams and senior leadership and key stakeholders, using data to provide clear insights and support decision-making. + Promote a culture of innovation and experimentation, encouraging the adoption of AI-driven tools and methodologies across the organization's global operations. + Implement ongoing optimizations to enhance the efficiency and accuracy of AI content production, considering regional variations. + Stay informed of industry trends, emerging technologies, competitive intelligence and best practices in AI and content generation, with a focus on global applications. Qualifications: + Bachelor's degree in related field required; legal degree preferred + 5+ years experience in content/publishing, project management, or product development + Experience in legal content, with a strong understanding of case law and case law enhancements; familiarity with content management systems and requirements. + Experience utilizing AI/automation in content optimization + Proven track record of leading cross-functional teams and delivering complex projects on time and within budget, preferably in a global context. Skills & Competencies: + Strong understanding of AI technologies, including natural language processing (NLP), and machine learning. Previous experience improving LLMs, AI tools, or similar technologies; experience writing effective prompts and designing evaluative techniques + Highly proficient in data analysis and performance metrics, with the ability to report insights and progress to stakeholders. Must have advanced Excel skills. + Exceptional communication skills, with the ability to collaborate effectively across departments and global teams. + Strategic thinker with a passion for innovation and a results-driven mindset. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave and study assistance, we will help you meet your immediate responsibilities and your long-term goals. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Ohio $88,700 - $147,900. If performed in New York, the pay range is $102,800 - $171,300. If performed in New York City, the pay range is $107,400 - $179,100. If performed in Rochester, NY, the pay range is $88,700 - $147,900. U.S. National Pay Range: $93,400 - $155,700. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
    $48k-104k yearly est. 39d ago
  • Power BI Senior Data Analyst

    RELX 4.1company rating

    RELX job in Alpharetta, GA

    Are you a Power BI expert looking to work for an organization that uses “Data for Good” Are you a collaborative Data Engineer looking to work for a mission driven global organization? LexisNexis Risk Solutions provides customers with innovative technologies, information-based analytics, decisioning tools and data management services that help them solve problems, make better decisions, stay compliant, reduce risk and improve operations. Headquartered in metro-Atlanta, Georgia it operates within the Risk market segment of RELX, a global provider of information-based analytics and decision tools for professional and business customers. About the role: The Senior Data Analyst will lead the design, implementation, and enforcement of enterprise-wide Power BI governance and performance strategies. This role requires deep expertise in Power BI Service, Premium capacities, and enterprise-scale administration. The senior analyst will drive capacity planning, performance optimization, and governance automation, while serving as a subject matter expert and mentor for junior analysts. About the team, Our team owns Power BI governance strategy, ensuring security, compliance, and cost optimization across the enterprise. We partner with business and IT leadership to define governance policies and deliver scalable solutions for reporting and analytics. Responsibilities Owning and evolving the Power BI governance framework, including policies for workspaces, datasets, and security. Leading capacity planning and performance optimization for Premium capacities. Developing and maintaining automation scripts for governance enforcement and monitoring. Designing and implementing and monitoring dashboards for capacity health, gateway performance, and dataset refresh success. Providing expert guidance on data modeling, DAX optimization, and query performance tuning. Serving as a trusted advisor to leadership, translating governance insights into strategic recommendations. Mentoring and coaching junior analysts, fostering a culture of best practices. Evaluating and integrate emerging Microsoft Fabric capabilities into governance strategy. Experience Extensive experience with Power BI Service administration, Premium capacities, and enterprise-scale governance. Advanced technical skills in DAX, SQL, PowerShell, and Azure services. Proven track record in automation, monitoring, and optimization at scale. Strong understanding of security and compliance frameworks (RLS, OLS, DLP). Ability to influence stakeholders and drive governance adoption across the organization. U.S. National Base Pay Range: $77,300 - $128,700. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $77.3k-128.7k yearly Auto-Apply 60d+ ago
  • Director, Segment Management

    RELX Inc. 4.1company rating

    RELX Inc. job in Atlanta, GA

    About the Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role We are seeking an experienced leader to drive growth, product adoption, and customer success across the Corporate Legal market. This role is responsible for building and executing the go-to-market strategy that connects our product innovation to measurable revenue and customer impact, and drives adoption, utilization, and ultimately, customer success. The Segment Management Director will work cross-functionally to ensure seamless execution across product, sales, marketing, and customer success, while also shaping long-term growth plans for the business. Responsibilities Product & Market Alignment + Partner with Product Management to shape the product roadmap with market and customer insights. + Lead product launch planning and execution, ensuring alignment across sales, marketing, operations, and customer success. + Own market and competitive intelligence, continuously tracking trends, risks, and opportunities to inform strategy. Customer Lifecycle & Growth + Develop and implement customer lifecycle strategies covering acquisition, onboarding, adoption, retention, and renewal. + Oversee adoption and retention programs to drive adoption, usage, value realization, and long-term customer loyalty. + Lead the design and execution of a customer success strategy, ensuring proactive engagement and measurable impact. Sales Enablement & Revenue Support + Drive sales enablement programs to equip the field with messaging, tools, training, and playbooks. + Partner with sales leaders to optimize deal strategy, pipeline health, and territory performance. + Translate product capabilities into customer-centric value propositions that accelerate revenue growth. Customer Voice & Feedback + Establish and scale mechanisms for customer feedback, ensuring insights are translated into product, go-to-market, and support improvements. + Act as a customer advocate in internal decision-making, championing customer needs in strategic planning. Cross-Functional Leadership + Lead collaboration across divisions and functions, ensuring strong alignment with marketing, finance, technology, and operations. + Serve as the primary integrator for go-to-market initiatives across LexisNexis beyond Corporate Legal. People & Organizational Development + Define and execute talent acquisition and development strategy to build a high-performing team. + Develop and monitor Key Performance Objectives (KPOs), ensuring accountability and alignment with corporate goals. + Build a culture of performance, customer focus, and cross-functional collaboration. Requirements + Possess 10+ years of experience in go-to-market leadership roles within SaaS, legal tech, or enterprise software industries. + Proven success in product launches, adoption/retention programs, and customer success strategy. + Strong background in sales enablement and close alignment with revenue teams. + Experience with market/competitive intelligence and lifecycle marketing. + Demonstrated ability to lead cross-functional teams in a matrixed organization. + Track record of talent leadership: hiring, developing, and retaining high-performing teams. + Analytical mindset with expertise in KPO/OKR planning and operational rigor. + Solid communication skills and executive presence; ability to influence at all levels. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, and study assistance, we will help you meet your immediate responsibilities and your long-term goals. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $133,400 - $247,800. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
    $133.4k-247.8k yearly 41d ago
  • Transactional Research Solution Consultant

    RELX Inc. 4.1company rating

    RELX Inc. job in Atlanta, GA

    About our team Intelligize is the leading provider of best-in-class content, exclusive news collections, regulatory insights, and powerful analytical tools for compliance, transactional and financial reporting professionals. Intelligize offers a web-based research platform that ensures law firms, accounting firms, corporations, and other organizations stay compliant with government regulations, build stronger deals and agreements, and deliver value to their shareholders and clients. Headquartered in New York City, Intelligize serves Fortune 500 companies, including Starbucks, IBM, Microsoft, Verizon and Walmart, as well as many of the top global law and accounting firms. About the role As part of the Intelligize Sales Operations Team, the Solution Consultant is responsible for cultivating and maintaining excellent client-facing relationships with Intelligize subscribers. In this post-sales role, the Solution Consultant will maintain regular contact with a medium-large book of business and make sure adoption, retention and overall client satisfaction is consistently achieved. Responsibilities: + Conduct general and targeted product review and perform specified research training (both in-person and virtual) for a curated subscriber account list of 200+ accounts + Provide comprehensive customer service to existing users, including by not limited to: light technical troubleshooting, product access resolution, event and incident tracking and client-facing data reporting + Identify potential new users, new practice area opportunities and other elements of enhanced product adoption + Partner with sister products on the LexisNexis side, including collaboration for multi-product initiatives + Work closely with development teams to provide customer-centric levels of feedback regarding the design and implementation of product enhancements + Partner with the Sales Organization on retention strategies and best practices for the overall Customer Experience + Technical tracking of all activity via CRM tools + Adoption of workflow management tools including but not limited to: Bookings, CoPilot, PowerAutomate, Salesforce and proprietary workflow solutions. + Cultivate and maintain exemplary working relationships with user base and ultimately support the Intelligize NPS and retention goals. Requirements: + Bachelor's Degree required. MLS, JD or other advanced degree preferred + Industry knowledge of Securities disclosure and regulation highly favored + Experience performing simple and complex research assignments + Ability to speak/teach in front of groups (of varying sizes) in a live or video setting + Excellent verbal skills relevant to all levels of professionals; with emphasis on the ability to identify needs and connect those to solutions + Familiarity with CRM tools, including SalesForce, Tableau, PowerAutomate, others. + Familiarity with communications tools including Outlook, Zoom, Teams and others + Comfortable with, and able to learn, new technologies and tools + Ability to travel up to 15% of the time as client needs dictate Work in a way that works for you Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Salary range To be added when data can be disclosed U.S. National Base Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. If performed in Illinois, the pay range is $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
    $63.8k-106.4k yearly 60d+ ago
  • Customer Contact Center Representative

    RELX 4.1company rating

    RELX job in Alpharetta, GA

    About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, *************************** About our Team: Special Operations Team: The Special Operations team currently consist of 9 agents who handles high volume complaints from various agencies like CFPB, BBB, AG, and Insurance Commissioners, also processes trafficking disputes, threats to sue, and requests for descriptions of procedures. About the Role: Provides timely responses to customer inquiries by telephone and/or email in an in- or outbound service center, consistent with service and quality standards. Processes customer orders, bills and accounts, and applications for service, maintenance and termination. Troubleshoots and resolves customer complaints. Requires specialized skills or is multi-skilled developed through job-related training and considerable on-the-job experience. Completes work with a limited degree of supervision Responsibilities: Consistently adhere to Service levels, Production, Quality and Compliance SLAs Identify instances of fraud and investigate fraudulent activities Responsible for putting together documentation Handle all high-level regulatory consumer escalated complaints including Better Business Bureau (BBB), Consumer Financial Protection Bureau (CFPB), Attorney General Offices (AG), and all other regulatory agencies Demonstrate ownership from assigned work from internal/external partners, report on current trends and communicate with various stakeholders at different levels throughout the organization Requirements: 3+ years in regulatory and or/ compliance operations Professionalism Regulatory and/or Compliance experience Communication and Analytical Skills Ability to handle complex escalations, conduct research and articulate finding clearly Ability to manage high-volume, high-priority caseloads with accuracy U.S. National Base Pay Range: $39,600 - $66,100. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $39.6k-66.1k yearly Auto-Apply 60d+ ago
  • Director of Product Operations - Elsevier Clinical Solutions

    RELX Inc. 4.1company rating

    RELX Inc. job in Atlanta, GA

    About Our Team Clinical Solutions is positioned to help our customers achieve success. We use evidence-based content to deliver better outcomes for patients across a complex care continuum and diverse spectrum of care for providers and patients. We offer solutions and services that help customers utilize and integrate content. Working to improve professional practice, reduce care variability and engage patients. Promoting a culture of quality, safety and satisfaction. Optimizing care delivery, patient experience and financial outcomes. About the Role Elsevier is seeking a Director of Product Operations to lead the Product Excellence team within Clinical Solutions Business. This is a strategic leadership role focused on empowering product execution, scaling operational effectiveness, and driving excellence across the product organization. You will serve as a key partner to Product leadership, helping shape how we plan, build, and deliver products. This role blends strategic thinking with practical execution-driving alignment, enabling transformation, and embedding best practices that elevate how product teams operate. We're looking for a high-capacity leader who can manage multiple complex initiatives, prioritize effectively, and thrive in a fast-paced, matrixed environment. Responsibilities Strategic Leadership & Operational Excellence + Partnering with the SVP of Product to define and execute strategic initiatives across Clinical Solutions. + Partnering with Product and Engineering leadership to design, refine, and evolve the Clinical Solutions operating model, ensuring clarity in roles, decision-making structures, and execution rhythms. + Identifying and prioritize opportunities to enhance product development effectiveness, efficiency, and team performance. + Leading organizational change initiatives that embed best practices, modern methodologies, and operational frameworks. + Driving continuous improvement by integrating emerging technologies-including AI, analytics, and automation-to accelerate product delivery. + Overseeing the Beta Management program, ensuring customer feedback is systematically captured and applied to product evolution. + Maintaining and optimize the systems, processes, and tools that support product planning, delivery, and measurement. Team Leadership + Building, mentoring, and leading the Product Excellence team to deliver high-impact outcomes. + Fostering a culture of accountability, transparency, and continuous improvement. + Coaching product managers and operational leaders to strengthen execution and operational rigor across teams. + Driving adoption of standardized practices, frameworks, and performance metrics that scale with organizational growth. + Championing knowledge-sharing and enablement initiatives that deepen product and feature understanding across the business. Cross-Functional Collaboration & Stakeholder Management + Serving as a bridge between product strategy and execution, ensuring alignment across Product, Engineering, Marketing, Sales, and other key functions. + Facilitating leadership communication and planning processes, including quarterly business reviews, strategic offsites, and operating rhythm sessions. + Building trusted relationships with senior stakeholders, influencing outcomes and driving collaboration across the organization. Process & Performance Management + Standardizing and optimizing product development processes across the full product lifecycle. + Defining, tracking, and reporting on key operational and product performance metrics. + Creating closed-loop feedback mechanisms to capture insights and drive engagement across teams. + Managing and optimizing the product management tool stack, ensuring consistency, adoption, and measurable impact. Requirements + Have 7-10+ years of product management or product operations experience, including 5+ years in a leadership capacity. + Display a proven track record of leading cross-functional initiatives and operational transformation in complex organizations. + Have a deep understanding of modern product management practices, frameworks, and lifecycle models. + Have exceptional strategic thinking and analytical problem-solving abilities. + Display exceptional organizational and prioritization skills, with the capacity to manage multiple high-impact initiatives concurrently. + Have excellent communication skills, with the ability to translate complex concepts for executive and cross-functional audiences. + Demonstrated ability to influence and drive alignment among senior stakeholders. Valued Requirements + Have a background in product operations or business operations within enterprise SaaS or high-growth technology organizations. + Experience implementing organizational change and operating model improvements. + Have proficiency with tools such as Aha!, Jira, and analytics platforms. + Experience leading geographically distributed teams in a matrixed environment. + Are familiar with applying AI and automation to enhance operational workflows. U.S. National Base Pay Range: $133,400 - $247,800. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
    $133.4k-247.8k yearly 45d ago
  • Systems Engineer III

    RELX 4.1company rating

    RELX job in Alpharetta, GA

    About Our Team LexisNexis Risk Solutions is a partner in risk assessment. Our Service Management and Incident Management team supports the Insurance vertical with mitigation of risk. About the Role As Systems Engineer III, you will be responsible for leading incident resolution efforts, ensuring the stability and performance of our systems, and continuously improving service management processes. You will play a key role in incident management, root cause analysis, and post-incident reviews, while collaborating with cross-functional teams to maintain high service levels. The ideal candidate will have extensive experience in IT operations, systems engineering, and service management, with a strong focus on minimizing downtime and optimizing operational efficiency. This position requires experience in ITIL processes, incident management, systems administration, and cloud environments. The role also involves mentoring junior engineers, driving automation initiatives, and providing leadership in service delivery. If you are a proactive, problem-solving professional with a passion for improving systems and services, we invite you to apply. Responsibilities Serve as a point of escalation for complex incidents, ensuring timely resolution and proper communication with stakeholders. Conduct thorough post-incident reviews to identify root causes, document findings, and implement corrective actions to prevent recurrence. Maintain and improve incident management workflows, ensuring alignment with ITIL best practices. Monitor incident trends, proactively identifying potential issues and taking preventive measures. Oversee the operational effectiveness of service management tools, ensuring they support efficient incident, problem, and change management processes. Collaborate with service owners and business stakeholders to ensure SLAs and KPIs are met and continuously optimized. Develop and enforce best practices for service management processes, ensuring adherence to ITIL standards. Contribute to service improvement initiatives and optimization efforts across the service management lifecycle. Design, implement, and manage scalable systems and infrastructure to support critical business services and applications. Perform proactive system monitoring, health checks, and capacity planning to ensure optimal performance. Troubleshoot and resolve complex technical issues related to systems, applications, and network infrastructure. Provide on-call support for critical incidents outside of regular working hours, as required. Keep up to date with industry trends and emerging technologies to enhance service management and incident response practices. Identify automation opportunities within service management and systems engineering to streamline processes, reduce response times, and eliminate manual steps. Develop and maintain automation scripts or tools for incident resolution, data collection, and reporting, allowing for faster response times and increased productivity. Evaluate and implement automation platforms (e.g., Ansible, Puppet, Chef, or custom scripts) to improve workflows and reduce operational overhead Requirements Experience with ITSM tools (e.g., ServiceNow, BMC Remedy, etc.). Expertise in incident management processes, problem management, root cause analysis, and post-incident reviews. Proficient in systems administration, server architecture, and cloud environments (AWS, Azure, GCP). Hands-on experience with monitoring tools (e.g., Nagios, Prometheus, New Relic) and alerting systems. Solid understanding of networking, security, and infrastructure concepts. Scripting and automation skills (e.g., Python, Bash, PowerShell). ITIL Foundation or advanced certifications (preferred). Relevant certifications in cloud platforms (AWS, Azure, etc.) and systems engineering (Linux/Windows) are a plus. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits Health Savings, Health Care, Dependent Care and Commuter Spending Accounts Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice Posting start date: 9/23/2025. We anticipate this posting will be posted for 30 days. Position is eligible for a base salary plus an annual bonus. U.S. National Base Pay Range: $70,200 - $117,100. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $70.2k-117.1k yearly Auto-Apply 60d+ ago
  • US Head of Risk HR Business Partners

    RELX 4.1company rating

    RELX job in Alpharetta, GA

    About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, *************************** About our Team: The US Head of Risk HR Business Partners works closely with the Center of Excellence (COE) partners to ensure the effective delivery of COE programs and initiatives as well as with Business and Functional HR Leadership Partners to ensure divisional change programs are effectively executed against. About the Role: Reporting to EVP HR, LexisNexis Risk Solutions, the US Head of Risk HR Business Partners is a Director-level role that is responsible for deploying and coordinating HR policies within their area of responsibility, in line with business requirements. They will lead consistent implementation while also managing and coordinating day-to-day HR Business Partnering functions. Importantly this role will not partner with a specific client group, but instead ensures the delivery of a world class employee experience and ensures the effective use of HR resources across the global HR function to enable the overall delivery of HR services to the business. Responsibilities: Delivers the people strategies at a regional level, including organizational design and restructuring, workforce planning, employee engagement, performance management, talent management and compensation administration support Leads a central team of HR Business Partners within region and serves as escalation point for in-region issue resolution Builds a culture of continuous improvement by identifying on-going opportunities to drive operational efficiency and consistency across existing HR programs and processes to optimize the employee experience Collaborates with global, divisional and COE HR leadership to ensure alignment with global HR strategies and effectively deploys at the region level Partners with the regional Shared Services Center and Payroll teams to ensure the end-to-end employee experience is maintained Serves as trusted advisor and coach to local people managers and leaders within region and leads with thoughtful, highly informed and data driven insights and solutions Serves as a change agent and promotes self service capability enabled through identified technology platform(s) to optimize HR service delivery model Ensure adherence to local country regulations and employment laws as well as RELX group policies and standards Anticipates potential objections and serves as a change agent to effectively influence others to adopt a different point of view Requirements: Bachelor's Degree required, Master's Degree in Human Resources or Business Administration preferred 8+ years related HR leadership experience in global organization with expertise across key HR domains including compensation, labor relations, organizational design, and talent management Previous experience working in a matrixed, COE-enabled HR organization Knowledgeable with Workday Good understanding of using People Analytics with the ability to analyze data to solve complex problems, as well as using data to quantify and measure success Excellent communication, relationship-building, and stakeholder management acumen with the ability to problem solve quickly Ability to facilitate large leadership discussions with outcome-driven results Demonstrable experience of coaching leaders with the ability to negotiate and influence effectively Proven track record of implementing people priorities associated with significant organizational change and redesign Ability to interpret and apply local labor regulations, ordinances, policies, and guidelines Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits Health Savings, Health Care, Dependent Care and Commuter Spending Accounts In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice Learn more about the LexisNexis Risk team and our culture here. U.S. National Base Pay Range: $153,600 - $285,200. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $74k-106k yearly est. Auto-Apply 60d+ ago
  • Program Manager

    RELX 4.1company rating

    RELX job in Alpharetta, GA

    About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle all while reducing risk. You can learn more about LexisNexis Risk at the link below. ************************************* About the Team Our team drives operational excellence and innovation across the insurance and healthcare business, collaborating cross-functionally with Technology, Product, Legal/Compliance, and Sales to deliver impactful solutions. As experts in project, program, and process management, we lead agile transformation and ensure strategic execution aligned with customer priorities. With an award-winning, one-team culture rooted in accountability and decisiveness, Enterprise PMO is at the forefront of business and technology transformation. About the Role We are looking for a Program Manager to lead transformation efforts within the Insurance Business Unit's Process Center of Excellence. This role focuses on optimizing project management, accelerating go-to-market execution, and aligning operations with Agile and Scrum frameworks to enhance delivery speed, accuracy, and scalability. The ideal candidate will have strong experience in business process optimization, program delivery, transformation within Business and technology and change management. Responsibilities Standardize and enhance project management methodologies tailored to the insurance product lifecycle. Act as a liaison between EPMO, Technology, Vertical, and Product teams to integrate planning with Agile and other delivery models. Establish and promote best practices, ensuring effective training, communication, and adoption across EPMO. Support Agile/Scrum implementation to improve responsiveness and delivery cadence. Lead the creation, documentation, and implementation of GTM and other key business processes. Conduct training and onboarding for teams adopting new GTM standards. Define roles, responsibilities, and handoffs across functions including Product, Legal/Compliance, Marketing, and Sales. Ensure stakeholder alignment on readiness criteria, timelines, and regulatory requirements. Serve as a subject matter expert in Lean Six Sigma and project/process management methodologies. Analyze key processes and performance metrics to identify inefficiencies and drive improvements. Monitor compliance and effectiveness of standardized GTM processes and ensure accurate data flow in project systems. Facilitate workshops to identify bottlenecks and embed a culture of continuous improvement. Requirements Bachelor's degree in Business, Engineering, Insurance, or related field; MBA preferred. Minimum of 6 years of experience in business process engineering, project management, or operations within the financial industry; consulting experience is a plus. Proven track record in leading enterprise transformation initiatives, including Agile and technology adoption. Strong understanding of insurance products, distribution channels, underwriting, and regulatory frameworks. Certifications in one or more of the following: Lean Six Sigma (Green/Black Belt), PMP. U.S. National Base Pay Range: $113,100 - $188,500. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $113.1k-188.5k yearly Auto-Apply 51d ago
  • Senior Manager Data Analytics & Business Intelligence

    RELX 4.1company rating

    RELX job in Alpharetta, GA

    About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, *************************** About the Role The Senior Manager of Data Analytics & Business Intelligence (BI) will lead a high-performing team of data professionals. This role requires a strong leader with a deep technical background, sharp business acumen, and a passion for leveraging modern AI technologies to drive business outcomes. The individual will partner closely with cross-functional teams to design data-driven strategies, develop scalable analytics solutions, and enhance our BI capabilities to support decision-making at all levels of the organization. Ideal candidate can be remote or hybrid from our Dayton, OH, Boca Raton, FL or Alpharetta, GA offices for onsite meetings as needed. Responsibilities Leadership & Strategy Lead, mentor, and grow a team of data analysts and BI developers Set clear performance goals, provide coaching, and support career development Foster a culture of curiosity, innovation, and continuous improvement Define and execute the analytics projects aligned with organizational goals and enterprise-wide strategic initiatives and programs Foster a data-driven culture across the organization through stakeholder engagement and data literacy initiatives Effectively navigate a matrixed organization to collaborate with stakeholders, sponsors, and executive leadership to define key performance indicators (KPIs) and reporting standards Technical Execution Oversee the design, development, and maintenance of robust scalable data models, dashboards, and reports using modern BI tools (e.g. SQL, Power BI, Tableau, GitHub) Ensure high data quality and integrity by driving data governance and best practices Partner with business and operations teams to build scalable data pipelines and optimize data infrastructure Collaborate with the organization Enterprise Data Management teams to ensure robust data governance, security, and quality Lead the integration of diverse data sources (structured and unstructured) to create a unified analytics environment Business Acumen Lead the integration of diverse data sources (structured and unstructured) to create a unified analytics environment · Appreciation for how each team contributes to overall business performance · Understanding of interdependencies and process flows across departments · Ability to identify and resolve cross-functional bottlenecks Translate complex data insights into actionable business strategies Provide analytical support for high-impact business initiatives including revenue growth, customer retention, and operational efficiency Identify opportunities for process improvements, cost savings, and risk mitigation using data insights Knowledge of core business tools such as Salesforce, ServiceNow AI & Innovation Leverage advanced analytics and AI/ML techniques to uncover patterns, predict outcomes, and automate decision-making Lead the integration of diverse data sources (structured and unstructured) to create a unified analytics environment Evaluate and implement new AI technologies and tools (e.g., generative AI, LLMs, Databricks and DataGenie) to drive innovation and efficiency Stay abreast of emerging trends in data analytics and AI and guide the team and overall organization in adopting relevant advancements Requirements 8+ years in analytics leadership roles, managing cross-functional data teams Proven ability to influence senior stakeholders and drive data-driven decisions Excellent interpersonal, communication, and stakeholder management skills Expert-level SQL for complex data querying and transformation, data modeling, and ETL processes Strong command of data modeling and data visualization tools (e.g. Power BI, Tableau) Experience with cloud-based data platforms (e.g., Snowflake, BigQuery, Azure Synapse) Strong understanding of business operations, KPIs, customer, and financial metrics Ability to connect data insights to business strategy and ROI Experience working across functions such as product, market planning, sales, operations, product implementation, and finance Exceptional business acumen and experience working closely with cross-functional business leaders Excellent communication and storytelling skills, with the ability to influence and engage stakeholders at all levels Hands-on experience with AI/ML tools and frameworks (e.g. Copilot Analyst/Researcher, Databricks/DataGenie) Familiarity with GenAI and LLMs (e.g., OpenAI) and how they can be integrated into business workflows Understanding of responsible AI principles and data ethics Advanced Python skills for data analysis, modeling, and ML Experience applying statistical modeling and machine learning U.S. National Base Pay Range: $116,000 - $215,500. Geographic differentials may apply in some locations to better reflect local market rates. If performed in Ohio, the pay range is $110,200 - $204,700. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $116k-215.5k yearly Auto-Apply 60d+ ago
  • Client Development Partner (JD REQUIRED)

    RELX Inc. 4.1company rating

    RELX Inc. job in Atlanta, GA

    Are you passionate about using AI tools? Do you enjoy collaborating cross-functionally to deliver on common goals? About our TeamLexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.About the Role LexisNexis is transforming how law firms meet client needs and we're looking for exceptional former AmLaw attorneys who want to be part of that change. The Client Development Partner builds deep relationships with law firm leaders and helps them envision how LexisNexis AI and workflow solutions can advance their most important goals. This is a unique opportunity for someone who has practiced at a leading Am Law firm and understands the pressures of modern legal practice, but is ready to apply that experience in a strategic, outward-facing role that accelerates adoption of cutting-edge AI and workflow solutions across existing LexisNexis customers. Responsibilities + Partnering with Client Managers to engage large law firm customers in conversations that accelerate their transition to next generation LexisNexis solutions. + Engaging managing partners, practice chairs, and firm executives to understand their priorities and position LexisNexis as a trusted partner in in driving innovation and modernizing firm operations. + Leveraging legal expertise to work directly with attorneys and practice groups to analyze workflows, uncover inefficiencies, and identify how LexisNexis can enhance client outcomes, talent productivity, and firm ROI. + Leading tailored demonstrations and strategic discussions that translate those workflow insights into clear, actionable use cases for LexisNexis AI and workflow tools. + Collaborating with marketing, product, and client success teams to create targeted materials, success stories, and campaigns that showcase the impact of AI and workflow transformation. + Leading firms through adoption of LexisNexis AI and workflow solutions, from stakeholder alignment and purchase decisions to implementation planning and measurable impact. Requirements + Have a JD with at least 3 years of experience practicing law at a leading AmLaw 100 / Vault 100 firm (preferably in corporate law or litigation). + Have experience establishing credibility with partners and firm C-suite through strong executive presence, legal expertise, and AI fluency. + Demonstrate curiosity and conviction about how AI and legal technology can transform law firm workflows and client delivery. + Deliver persuasive, insight-rich presentations / demos that engage both legal and business audiences. + Collaborate effectively across teams, working closely with sales, marketing, and product to deliver unified client engagement strategies. + Be able to build deep knowledge of legal workflows, use cases, and emerging trends to tailor LexisNexis solutions to client needs. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the BusinessLexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $96,600 - $179,400. Total Target Cash: $148,700 - $276,000. Geographic differentials may apply in some locations to better reflect local market rates. If performed in New York, the pay range is $106,300 - $197,400, the TTC is $163,600 - $303,500. If performed in New York City, the pay range is $111,100 - $206,300, the TTC is $170,900 - $317,300. If performed in Rochester, NY, the pay range is $91,800 - $170,400, the TTC is $141,200 - $262,200. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
    $170.9k-317.3k yearly 14d ago
  • Manager Site Reliability Engineering

    RELX 4.1company rating

    RELX job in Alpharetta, GA

    Are you an experienced Site Reliability Engineering leader ready to shape strategy, inspire teams, and drive innovation at scale? Are you looking to lead a high-impact SRE team where your leadership will directly influence innovation, reliability, and engineering excellence across the organization? LexisNexis Risk Solutions provides customers with innovative technologies, information-based analytics, decisioning tools and data management services that help them solve problems, make better decisions, stay compliant, reduce risk and improve operations. Headquartered in metro-Atlanta, Georgia it operates within the Risk market segment of RELX, a global provider of information-based analytics and decision tools for professional and business customers. About the role, this is an advanced management level role. Individuals are required to manage multiple SRE teams within a single product group. You will ensure teams are working in alignment with the SRE framework, including leading sustainable incident response, blameless post-mortems, and production reliability improvement projects. You will mentor other team members on SRE practices and cultivate innovation and collaboration across multiple teams. Manages delivery of and may provide input to strategy and departmental plans. About the team, this role is part of the Business Systems SRE team within LexisNexis Risk Solutions Group. As a SRE Manager, you will act as a technical and strategic leader, partnering with engineering and business stakeholders to drive cloud reliability, automation, observability, and performance initiatives across critical platforms. This role combines technical depth with managerial acumen, including leading Proof-of-Concept (PoC) initiatives, guiding teams, and aligning SRE outcomes with leadership expectations and business goals. Responsibilities: Managing high performance SRE teams ideally in multiple counties. We are not looking for an individual contributor. Promoting and implementing Site Reliability Engineering best practices and principles across product and platform teams Architecting, implementing, and managing infrastructure using Infrastructure as Code (IaC) and DevOps principles Designing and maintaining secure-by-default cloud-native systems with a focus on continuous improvement of security posture Defining and enforcing SLA/SLI/SLO standards for production systems Developing and maintaining automated frameworks for provisioning, deployment, scaling, and monitoring Conducting in-depth troubleshooting of complex production issues across application, infrastructure, and network layers Leading proof-of-concept efforts to evaluate and introduce new technologies Implement policy and compliance checks within CI/CD pipelines Essential Skills & Experience: Current and extensive experience managing teams of SRE's. We are not looking to hire an individual contributor in this role. Proficiency with at least one major public cloud provider: Azure, AWS Extensive experience with Terraform, Ansible, and other IaC/orchestration tools Expertise in Kubernetes (AKS/EKS/GKE), containerized workloads, and deployment strategies (e.g., Blue Green) Deep knowledge of Linux and Windows server environments Proven experience in building and enforcing automation frameworks for CI/CD and infrastructure provisioning Hands-on experience with observability platforms such as Grafana, Kibana, Splunk, ELK Stack (Elasticsearch, Logstash, Kibana), OpenTelemetry, Prometheus, Loki Strong knowledge of SLAs, SLIs, and SLOs and their application in production environments Experience with monitoring, alerting, and logging best practices Solid understanding of cloud-native security, identity management, and secrets management (e.g., HashiCorp Vault) Skilled in scripting and programming (e.g., Python, Bash, Golang, PowerShell, C#) Strong knowledge of networking, application performance tuning, and troubleshooting Familiarity with common CI/CD and version control tools (e.g., Git, GitLab, GitHub, Jenkins) U.S. National Base Pay Range: $133,400 - $247,800. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $133.4k-247.8k yearly Auto-Apply 60d+ ago
  • Systems Engineer III

    RELX Inc. 4.1company rating

    RELX Inc. job in Alpharetta, GA

    About Our Team LexisNexis Risk Solutions is a partner in risk assessment. Our Service Management and Incident Management team supports the Insurance vertical with mitigation of risk. About the Role As Systems Engineer III, you will be responsible for leading incident resolution efforts, ensuring the stability and performance of our systems, and continuously improving service management processes. You will play a key role in incident management, root cause analysis, and post-incident reviews, while collaborating with cross-functional teams to maintain high service levels. The ideal candidate will have extensive experience in IT operations, systems engineering, and service management, with a strong focus on minimizing downtime and optimizing operational efficiency.This position requires experience in ITIL processes, incident management, systems administration, and cloud environments. The role also involves mentoring junior engineers, driving automation initiatives, and providing leadership in service delivery. If you are a proactive, problem-solving professional with a passion for improving systems and services, we invite you to apply. Responsibilities + Serve as a point of escalation for complex incidents, ensuring timely resolution and proper communication with stakeholders. + Conduct thorough post-incident reviews to identify root causes, document findings, and implement corrective actions to prevent recurrence. + Maintain and improve incident management workflows, ensuring alignment with ITIL best practices. + Monitor incident trends, proactively identifying potential issues and taking preventive measures. + Oversee the operational effectiveness of service management tools, ensuring they support efficient incident, problem, and change management processes. + Collaborate with service owners and business stakeholders to ensure SLAs and KPIs are met and continuously optimized. + Develop and enforce best practices for service management processes, ensuring adherence to ITIL standards. + Contribute to service improvement initiatives and optimization efforts across the service management lifecycle. + Design, implement, and manage scalable systems and infrastructure to support critical business services and applications. + Perform proactive system monitoring, health checks, and capacity planning to ensure optimal performance. + Troubleshoot and resolve complex technical issues related to systems, applications, and network infrastructure. + Provide on-call support for critical incidents outside of regular working hours, as required. + Keep up to date with industry trends and emerging technologies to enhance service management and incident response practices. + Identify automation opportunities within service management and systems engineering to streamline processes, reduce response times, and eliminate manual steps. + Develop and maintain automation scripts or tools for incident resolution, data collection, and reporting, allowing for faster response times and increased productivity. + Evaluate and implement automation platforms (e.g., Ansible, Puppet, Chef, or custom scripts) to improve workflows and reduce operational overhead Requirements + Experience with ITSM tools (e.g., ServiceNow, BMC Remedy, etc.). + Expertise in incident management processes, problem management, root cause analysis, and post-incident reviews. + Proficient in systems administration, server architecture, and cloud environments (AWS, Azure, GCP). + Hands-on experience with monitoring tools (e.g., Nagios, Prometheus, New Relic) and alerting systems. + Solid understanding of networking, security, and infrastructure concepts. + Scripting and automation skills (e.g., Python, Bash, PowerShell). + ITIL Foundation or advanced certifications (preferred). + Relevant certifications in cloud platforms (AWS, Azure, etc.) and systems engineering (Linux/Windows) are a plus. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. + Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: + Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits + Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan + Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs + Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity + Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits + Health Savings, Health Care, Dependent Care and Commuter Spending Accounts + Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice Posting start date: 9/23/2025. We anticipate this posting will be posted for 30 days. Position is eligible for a base salary plus an annual bonus. U.S. National Base Pay Range: $70,200 - $117,100. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
    $70.2k-117.1k yearly 60d+ ago
  • Sr. Manager of Strategy

    RELX 4.1company rating

    RELX job in Alpharetta, GA

    About Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, *************************** About the Job LexisNexis Risk Solutions is seeking a Strategy Sr. Manager to support the VP of Strategy in driving critical growth initiatives across the organization. This role provides a unique opportunity to contribute to high-impact strategic projects, including M&A diligence, proactive target development, and strategy and analytical assessments that shape the company's growth agenda. The ideal candidate combines analytical rigor, structured thinking, and strong communication skills with a deep curiosity about how to create value in a data and technology business. The role offers exposure to senior executives and serves as a strong foundation for future roles across the business. Why This Role Matters This position provides direct exposure to VP's of Strategy, Analytics, and other senior executives, including leadership across strategy, product, and commercial functions. Successful candidates will have the opportunity to contribute meaningfully to the company's strategic direction while expanding their business acumen and leadership experience. Position is open to hybrid or remote workers in the US. Responsibilities 1. Analytical and Strategic Projects Develop business cases, financial models, market assessments, and other analysis to inform key initiatives. Evaluate new opportunities, model revenue and cost implications, assess strategic impacts, and provide actionable recommendations. 2. M&A Diligence Conduct strategic and financial analyses to support evaluations of potential acquisitions. Synthesize market and company information into concise insights for executive review. Identify and maintain a prioritized list of potential M&A or partnership opportunities. Prepare target profiles and benchmarking analyses to inform leadership discussions. 3. Executive Deliverables and Storytelling Create executive-ready presentations, summaries, and recommendation decks for VP, SVP, and CEO audiences. Translate complex data and analysis into clear, compelling narratives. 4. Cross-Functional Collaboration Work closely with Market Planning, Product, Finance, Marketing, Sales, and other functions to gather data, analyze implications, develop strategies, and align on execution. Build credibility and trusted relationships across the organization. Requirements · Strong analytical foundation including financial modeling, market sizing, and competitive analysis · High proficiency in Excel and PowerPoint; strong communication and presentation skills · MBA or advanced degree preferred but not required · 2-5 years of experience in management consulting, corporate strategy, or analytical roles preferred · Experience in information, data, or risk analytics industries is a plus · Exposure to M&A or partnership evaluation processes is beneficial Personal Attributes · Analytical: Brings structure and insight to ambiguous problems · Strategic: Translates data, insights, and intuition into actionable strategies. · Articulate: Communicates ideas clearly and persuasively across all levels · Collaborative: Builds trust and influence across functions · Humble and Rigorous: Balances confidence with curiosity and precision · Driven: Thrives in a fast-paced, analytical, and often unstructured environment U.S. National Base Pay Range: $116,000 - $215,500. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $116,000 - $215,500. Base Pay Range for IL is $121,800 - $226,400. Base Pay Range for Chicago, IL is $127,600 - $237,100. Base Pay Range for MD is $121,800 - $226,400. Base Pay Range for NY is $127,600 - $237,100. Base Pay Range for New York City is $133,300 - $247,900. Base Pay Range for Rochester, NY is $110,200 - $204,700. Base Pay Range for OH is $110,200 - $204,700. This job is eligible for an annual incentive bonus. Application deadline is 02/01/2026. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $76k-110k yearly est. Auto-Apply 13d ago
  • Project Manager

    RELX Inc. 4.1company rating

    RELX Inc. job in Atlanta, GA

    About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Government division, our solutions assist government agencies and law enforcement to drive insights from complex data sets, improving operation efficiency, increasing program integrity, discovering, and recovering revenue, and making timely and informed decisions to enhance investigations. You can learn more about LexisNexis Risk at the link below. ************************************** About the Team Our team is dedicated to delivering complex projects that drive strategic outcomes for our clients. We operate in a highly collaborative environment, working across multiple functional areas and with external partners to ensure seamless execution. The team values adaptability, clear communication, and a results-oriented mindset to meet customer expectations and organizational priorities. About the Role The Project Manager is responsible for planning, monitoring, and managing projects from initiation through completion. This customer-facing role ensures alignment between internal teams, external stakeholders, and contractual obligations. The Project Manager leads project planning, resource coordination, subcontractor engagement, progress reporting, and issue resolution, ensuring that deliverables meet quality, schedule, and cost requirements. Success in this role requires strategic thinking, strong communication skills, and the ability to manage multiple concurrent projects of varying complexity. Responsibilities + Plan, monitor, and manage projects through all phases from initiation to completion. + Coordinate resources, schedules, subcontractor activities, and project logistics. + Monitor performance and recommend schedule or resource adjustments as needed. + Prepare and deliver project status reports to internal and customer stakeholders. + Ensure deliverables meet requirements for quality, schedule, and cost. + Manage project scope, change requests, and contractual considerations. + Identify risks and issues, perform root-cause analysis, and drive resolution. + Communicate clearly and consistently with customers to align expectations and address concerns. + Maintain accurate project documentation, schedules, and progress updates. + Troubleshoot and resolve operational and delivery challenges. + Collaborate with technical and business teams to address project challenges. + Apply project management best practices and recommend process improvements. + Support internal initiatives and operational projects as assigned. + Perform other duties as required. Requirements + 5+ years of project management experience. + Bachelor's degree in business, technology, or related field, or equivalent professional experience. + Proven knowledge of project planning, scheduling, budgeting, and delivery practices. + Ability to manage multiple concurrent projects of varying complexity and strategic importance. + Customer-facing communication skills, including expectation-setting and issue resolution. + Understanding of contract terms and ability to align project activities with contractual obligations. + Experience coordinating cross-functional work and external partners such as subcontractors. + Proven ability to collaborate effectively with third-party integrators. + Excellent analytical and problem-solving skills with the ability to resolve project issues. + Proficiency with project tracking tools, documentation, and reporting. + Solid understanding of scope management, change control, and dependency tracking. + Excellent written, verbal, and presentation communication skills. + Strategic thinking and adaptability in ambiguous situations. + Demonstrated facilitation skills for complex discussions and decision-making. + Strong documentation discipline and attention to detail. + Ability to work independently in highly complex situations. + Results-oriented mindset with commitment to meeting schedules and quality targets. + Demonstrated leadership in driving project execution and aligning stakeholders. U.S. National Base Pay Range: $102,800 - $171,300. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
    $102.8k-171.3k yearly 21d ago
  • Director of Trade Strategy (US/ UK)

    RELX 4.1company rating

    RELX job in Alpharetta, GA

    About our Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, *************************** About the Team At LexisNexis Risk Solutions, we help organisations worldwide tackle complex Financial Crimes Compliance (FCC) and Anti-Money Laundering (AML) challenges. Our clients span over 100 countries and include banks, fintechs, corporates, and more. The Market Planning team drives our commercial strategy, working cross-functionally and directly with clients to enhance risk management. We value curiosity, collaboration, and innovation-and we support every team member to grow and make an impact. About the Role We're seeking a strategic leader to guide the global direction of our Trade Screening solutions. Reporting to the Global Head of Screening Strategy, this role will shape product and commercial strategy, manage the Trade portfolio, and influence innovation across the business. You'll collaborate with teams across product, sales, marketing, legal, and operations to align with market trends, regulations, and customer needs. Responsibilities Define strategy and investment priorities for Trade Screening in partnership with Product and Data teams. Provide market insights and regulatory updates to inform business decisions. Manage the Trade portfolio and drive growth with a focus on customer experience. Lead pricing and go-to-market initiatives to deliver value. Present strategy updates and performance reviews to senior leadership. Coordinate regional execution with global strategy. Explore partnership and acquisition opportunities aligned with FCC goals. Represent the business at industry events and forums. Requirements Experience in FCC, trade compliance, or related fields. Background in strategy, consulting, or product leadership. Ability to lead cross-functional initiatives and influence outcomes. Strong communication skills, including public speaking. Familiarity with financial performance metrics. Education or experience in business, analytics, or engineering is welcome but not required. U.S. National Base Pay Range: $116,000 - $215,500. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $116,000 - $215,500. Base Pay Range for IL is $121,800 - $226,400. Base Pay Range for Chicago, IL is $127,600 - $237,100. Base Pay Range for MD is $121,800 - $226,400. Base Pay Range for NY is $127,600 - $237,100. Base Pay Range for New York City is $133,300 - $247,900. Base Pay Range for Rochester, NY is $110,200 - $204,700. Base Pay Range for OH is $110,200 - $204,700. Application deadline is 12/31/2025. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $133.3k-247.9k yearly Auto-Apply 51d ago
  • Legal Associate Product Manager

    RELX Inc. 4.1company rating

    RELX Inc. job in Atlanta, GA

    Are you keen to start your Product Management career? Would you enjoy working on our cutting-edge products? About our Team Lex Machina fundamentally changes how companies and law firms compete in the business and practice of law. The company provides strategic insights on judges, lawyers, law firms, parties, and other critical information across dozens of federal practice areas and a rapidly growing number of state courts. Lex Machina allows law firms and companies to anticipate the behaviors and outcomes that different legal strategies will produce, enabling them to win cases and close business. Headquartered in Silicon Valley, Lex Machina is part of LexisNexis, a leading global provider of legal, regulatory, and business information and analytics. For more information, please visit: ********************************************************** About the role The Associate Product Manager will work closely with various groups (customer support, marketing, sales, legal specialists, designers, engineers) to translate customer needs into released product offerings. They will become proficient in analyzing usage trends and develop a deep understanding of the underlying data supporting the product.Responsibilities: + Participating in customer discovery activities with the product team and gives input for solutions + Seeking out data in partnership with others to support decisions + Participating in select customer events, and go to market launch plans and activities + Distributing information to sales and marketing to educate on product issues + Recommending and planning use of feature functionality + Writing and presenting detailed technical user stories to internal stakeholders + Writing clear and concise product requirements that meet guidelines based on customer needs Requirements: + Bachelors or Masters degree in a technical subject (Computer Science or Engineering discipline) is preferred, but not essential. + Experience working either as an engineer, or on a legal technology product, or as a legal professional who has used legal tools, is highly desirable. + Be able to demonstrate excellent organizational skills when dealing with multiple priorities, able to think analytically + Have excellent communication skills and the ability to convey information clearly to a wide audience + Have a great working knowledge of Microsoft applications (Outlook, Word, Excel) and good general IT skills + Have a passion for technology and a desire to learn and progress quickly + Have the ability to interact professionally and effectively with internal and external customers. + Have some experience in a technical customer service support environment + Comfortable with being trained in using Structured Query Language (SQL) on the job if not already proficient and using Structured Query Language (SQL) to gather and analyze the underlying data that supports the product. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $52,800 - $88,000. Geographic differentials may apply in some locations to better reflect local market rates. If performed in Ohio, the pay range is $50,100 - $83,600. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
    $52.8k-88k yearly 39d ago

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