Do you enjoy collaborating cross-functionally to deliver on common goals? Do you enjoy working towards resolving complex issues? About our team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the role
In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients.
Responsibilities:
· Customizing and implementing appropriate applications and solutions for external clients
· Analyzing client needs and participating in the design of business process requirements
· Translating business requirements into off-the-shelf and customization specifications
· Testing, documenting, and training client personnel on functional and business applications software
· Guiding others in resolving complex issues in specialized area based on existing solutions and procedures
Requirements:
· Be able to anticipate potential objections and influences others to adopt a different point of view
· Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services
· Be able to work on your own with guidance in only the most complex situations
· Have the ability to train and mentor junior staff
· Be an expert of own discipline for clients
· Be able to solve complex problems; takes a broad perspective to identify innovative solutions
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500.
If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900.
U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates.
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week:
● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
$63.8k-106.4k yearly 38d ago
Looking for a job?
Let Zippia find it for you.
Customer Contact Center Representative
RELX Inc. 4.1
RELX Inc. job in Alpharetta, GA
About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, ***************************
About our Team:
Special Operations Team: The Special Operations team currently consist of 9 agents who handles high volume complaints from various agencies like CFPB, BBB, AG, and Insurance Commissioners, also processes trafficking disputes, threats to sue, and requests for descriptions of procedures.
About the Role:Provides timely responses to customer inquiries by telephone and/or email in an in- or outbound service center, consistent with service and quality standards. Processes customer orders, bills and accounts, and applications for service, maintenance and termination. Troubleshoots and resolves customer complaints. Requires specialized skills or is multi-skilled developed through job-related training and considerable on-the-job experience. Completes work with a limited degree of supervision
Responsibilities:
+ Consistently adhere to Service levels, Production, Quality and Compliance SLAs
+ Identify instances of fraud and investigate fraudulent activities
+ Responsible for putting together documentation
+ Handle all high-level regulatory consumer escalated complaints including Better Business Bureau (BBB), Consumer Financial Protection Bureau (CFPB), Attorney General Offices (AG), and all other regulatory agencies
+ Demonstrate ownership from assigned work from internal/external partners, report on current trends and communicate with various stakeholders at different levels throughout the organization
Requirements:
+ 3+ years in regulatory and or/ compliance operations
+ Professionalism
+ Regulatory and/or Compliance experience
+ Communication and Analytical Skills
+ Ability to handle complex escalations, conduct research and articulate finding clearly
+ Ability to manage high-volume, high-priority caseloads with accuracy
U.S. National Base Pay Range: $39,600 - $66,100. Geographic differentials may apply in some locations to better reflect local market rates.
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week:
● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
$39.6k-66.1k yearly 60d+ ago
Customer Success Manager I, Clinical Solutions
RELX Inc. 4.1
RELX Inc. job in Atlanta, GA
Do you have experience with operational customer support and implementing or supporting software solutions? Do you thrive in a collaborative setting where your ideas and creativity are valued? About the RoleThe Customer Success Manager I (CSM) is the primary post-sales contact for assigned customers and plays a key role in ensuring satisfaction, retention, and growth across Elsevier's Clinical Solutions portfolio. As a trusted partner, the CSM leads post-implementation engagement and supports customers in achieving strategic outcomes and long-term value.
This role blends healthcare expertise, SaaS acumen, and customer relationship management to support customer success throughout their journey. CSMs collaborate across internal teams to address needs, deliver value, and guide the customer experience from adoption through renewal.
About the Team
The Customer Performance Team is part of Elsevier's Clinical Solutions Customer Success organization. We work closely with healthcare organizations to help them maximize the value of our products. Our team focuses on providing expert guidance, tailored support, and a seamless experience to empower customers, drive adoption, and strengthen long-term relationships.
Responsibilities
+
+ Build and maintain strong, trusted relationships with customers to support their long-term success
+ Function as a key post-sales contact, supporting customers through onboarding, adoption, and early growth
+ Collaborate with cross-functional teams to ensure customer needs are communicated and addressed
+ Reinforce product value by aligning solutions with customer goals and sharing relevant outcomes
+ Support account growth by surfacing potential opportunities and contributing to renewal planning
+ Share customer perspectives internally to help inform product and content enhancements
+ Monitor account activity, flag risks or needs, and assist with proactive engagement strategies
+ Participate in customer and internal leadership discussions as appropriate
+ Contribute to team knowledge-sharing, onboarding efforts, and process improvement initiatives
Qualifications
+
+ Background in Nursing, Health Administration, Informatics, or a related field preferred
+ Have 1-3 years of experience in a SaaS or healthcare-related environment (preferred)
+ Possess basic understanding of subscription-based business models and the customer lifecycle
+ Have experience with customer engagement, adoption strategies, and relationship management
+ Be proficient in use of CRM systems, Microsoft Office Suite, and other customer-facing tools
+ Demonstrate knowledge of digital health solutions or similar enterprise technologies; publishing experience a plus
+ Be skilled in interpreting data to identify trends and support customer success strategies
+ Have excellent in-person facilitation, presentation, and influencing skills
+ Fluency in English required, Arabic, Spanish, or Portuguese a plus
+ Have excellent organizational skills and effective problem solving abilities
U.S. National Base Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates.
If performed in Ohio, the pay range is $55,100 - $91,900.
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week:
● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
$58k-96.7k yearly 27d ago
Legal Content Specialist
RELX Inc. 4.1
RELX Inc. job in Atlanta, GA
Do you have a JD? Are you looking to take your legal career to the next level? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (********************** , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the Role
Legal Content Specialist - Global Editorial Operations Cases
We are seeking a highly skilled and knowledgeable Legal Content Specialist to join our Global Editorial Operations Cases organization. This individual contributor role will work directly with product managers on new caselaw initiatives, playing a crucial part in defining and executing on projects that enhance our legal content offerings.
Responsibilities:
+ Play a pivotal role in curating, analyzing, and structuring legal content to ensure clarity, relevance, and AI-readiness across multiple jurisdictions.
+ Collaborate with product managers to identify gaps in global primary law collections and define and prioritize the project backlog for new AI caselaw initiatives.
+ Research, synthesize, and structure case law, statutes, and regulations to optimize content for advanced LLM (Large Language Model) applications, ensuring accuracy, consistency, and usability across digital platforms and global content sets.
+ Conduct comprehensive legal and editorial analysis to support the development of AI-enhanced content features, ensuring that results align with user intent and product strategy.
+ Translate research findings and editorial insights into detailed user stories, structured data models, and content specifications that enable effective collaboration between editorial, AI, and engineering teams.
+ Experiment with and evaluate AI tools for summarization, classification, enrichment, and quality improvement of legal content, providing feedback to guide product development.
+ Troubleshoot complex customer and content challenges, leveraging AI-assisted analysis and expert judgment to improve user outcomes and satisfaction.
Qualifications:
+ Bachelor's degree in a relevant field; law degree (JD or equivalent) preferred.
+ A minimum of 5 years of experience in legal research, editorial roles, or related positions within the legal technology or publishing industry.
+ Extensive experience in legal research and editorial processes, with a strong understanding of caselaw and legal content.
+ Demonstrated ability to collaborate across disciplines-particularly with AI engineers, data scientists, and product managers-to create intelligent, scalable legal content solutions.
+ Excellent analytical and problem-solving skills, with the ability to translate complex legal concepts into clear and actionable requirements and user stories.
+ Effective communication skills, both written and verbal, with the ability to document and present findings effectively.
+ Working knowledge of or interest in AI technologies, LLMs, and prompt engineering (e.g., ChatGPT, Co-Pilot, Claude, Console. Gemini, etc.).
+ Detail-oriented and highly organized, with the ability to manage multiple projects and priorities simultaneously.
+ Familiarity with Agile methodologies and experience in working within an agile development environment is a plus.
Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave and study assistance, we will help you meet your immediate responsibilities and your long-term goals.
About the Business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
Primary Location Base Pay Range: Home based-Ohio $55,100 - $91,900.
U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates.
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week:
● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
$58k-96.7k yearly 60d+ ago
Sales Development Representative
RELX Inc. 4.1
RELX Inc. job in Atlanta, GA
Do you enjoy having a consultative approach towards sales and driving revenue? Do you enjoy collaborating to deliver on common goals? About our Team Intelligize is the leading provider of best-in-class content, exclusive news collections, regulatory insights, and powerful analytical tools for compliance, transactional and financial reporting professionals. Intelligize offers a web-based research platform that ensures law firms, accounting firms, corporations, and other organizations stay compliant with government regulations, build stronger deals and agreements, and deliver value to their shareholders and clients. Headquartered in New York City, Intelligize serves Fortune 500 companies, including Starbucks, IBM, Microsoft, Verizon and Walmart, as well as many of the top global law and accounting firms.
About the Role
The Sales Development Representative position creates and secures qualified business opportunities to generate new revenue within LexisNexis.
Responsibilities
+ Prospecting into strategic business accounts via cold call, email and social strategies
+ Driving sales growth and pipeline through setting up qualified meetings for Account Executives
+ Producing creative strategies for targeting decision-makers at prospect accounts in order to book sales appointments
+ Working closely with sales teams to schedule qualified demonstrations, meetings, build pipeline, and produce real business opportunities
+ Meeting monthly with Management to share success stories and discuss effective sales and business development strategies
+ Carrying out all responsibilities in an honest, ethical and professional manner
Requirements
+ Have excellent lead generation or inside sales experience
+ Be experienced with heavy cold calling volume (50-100 outbound/day)
+ Be a great listener, quick thinker, and the ability to work solo and as a team
+ Display solid verbal and written communication skills
+ Have great attention to detail and the ability to follow defined processes
+ Have good time management skills
+ Be able to use Microsoft Office applications (Word, Excel, PowerPoint, and Outlook) and CRM
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
Primary Location Base Pay Range: Home based-Ohio $33,400 - $55,500.
U.S. National Base Pay Range: $40,400 - $67,400. Geographic differentials may apply in some locations to better reflect local market rates.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here (********************************************** to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
$40.4k-67.4k yearly 5d ago
Corporate Counsel, Insurance
RELX 4.1
RELX job in Alpharetta, GA
About the Business LexisNexis Risk Solutions Insurance is a global provider of data and analytics products and services for the insurance industry. We deliver innovative solutions that help insurers improve efficiency, reduce risk, and make more informed decisions.
About the Team
The Insurance Legal Team partners closely with the business to support its strategic goals and objectives. As part of a collaborative global function, the team works across regions to provide skilled, efficient, and business-focused legal support that enables our clients to meet and exceed their objectives.
About the Role
The Corporate Counsel will provide legal support to LexisNexis Risk Solutions' Insurance business, advising on matters that require developed legal and counseling skills across multiple areas of expertise. This includes contract negotiation, regulatory and compliance review, and litigation support. The role requires independent judgment, the ability to navigate complex legal issues, and the capability to contribute to high-impact business decisions.
You'll Be Responsible For
Preparing, analyzing, and negotiating complex legal documents as part of a project team with senior attorneys and management.
Advising clients on legal and compliance requirements related to insurance products and solutions.
Identifying issues, conducting legal research, analyzing the law, preparing memoranda, and advising internal clients on complex matters.
Providing customer dispute resolution and litigation support.
Responding to inquiries from regulatory agencies, customers, and other third parties.
Anticipating and mitigating potential legal risks within assigned business units, including developing strategies to avoid litigation and reduce exposure.
Assisting senior attorneys and management with higher-level matters, as needed.
Supporting M&A transactions through due diligence, deal negotiation, and integration phases.
Performing other duties as assigned.
Qualifications
J.D. degree from an accredited law school.
Active license to practice law.
5+ years of relevant experience in a law firm or corporate legal department (preferred).
Excellent verbal and written communication skills.
Strong legal analytical and research skills.
Experience in data, technology, and/or insurance contracting and compliance matters (preferred).
Learn more about the LexisNexis Risk team and our culture here.
U.S. National Base Pay Range: $115,400 - $192,300. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
$115.4k-192.3k yearly Auto-Apply 7d ago
Manager, Inquiry Network (Data/ Business Intelligence)
RELX 4.1
RELX job in Alpharetta, GA
About the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, ***************************
About the Role
The Manager, Inquiry Network serves as the owner of the Inquiry Network data asset - a core component of the LexisNexis Risk Intelligence Network. This leader will manage the Inquiry Network as a strategic internal product, responsible for its performance, integration, and ongoing innovation across many use cases including fraud, identity, and credit risk decisioning.
The role blends data product management, enterprise integration, and data commercialization strategy. The Manager will work across Product, Engineering, Data Science, and Business leadership teams to ensure the Inquiry Network is continuously optimized, responsibly governed, and leveraged to power both internal decisioning and external product performance.
Responsibilities
Shape the inquiry data strategy by partnering with internal stakeholders to align data priorities with business and product objectives.
Own the data asset-maintain expertise in the data, evaluate enhancement opportunities, and lead productization roadmaps.
Drive cross-functional execution of data improvement initiatives and ensure consistent standards across global teams.
Ensure compliance with customer contracts, global data privacy and governance requirements in collaboration with Legal and Compliance.
Monitor and optimize data performance, implementing quality controls and corrective measures as required.
Commercialize data assets by driving utilization across business lines and supporting sales enablement.
Report network participation insights through regular dashboard reviews, highlighting network growth, risks, and future priorities.
Create and deliver value propositions that support sales enablement and promote customer participation in the network.
Requirements
Self-starter with strong organizational skills and the ability to manage multiple priorities.
Excellent written, verbal, and presentation communication skills.
Experience in data product management, including data integration and commercialization strategies.
Strong collaboration and influencing skills, with the ability to engage effectively with senior stakeholders.
Proven ability to work across functions, building productive relationships with product, technology, operations, and commercial teams.
Results-driven with a focus on delivering measurable business outcomes.
Demonstrates good organizational awareness and sound judgment in complex environments.
Proven experience in product management and/or project management disciplines.
U.S. National Base Pay Range: $104,900 - $174,700. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
$104.9k-174.7k yearly Auto-Apply 7d ago
Director of Product Operations - Elsevier Clinical Solutions
RELX Inc. 4.1
RELX Inc. job in Atlanta, GA
About Our Team Clinical Solutions is positioned to help our customers achieve success. We use evidence-based content to deliver better outcomes for patients across a complex care continuum and diverse spectrum of care for providers and patients. We offer solutions and services that help customers utilize and integrate content. Working to improve professional practice, reduce care variability and engage patients. Promoting a culture of quality, safety and satisfaction. Optimizing care delivery, patient experience and financial outcomes.
About the Role
Elsevier is seeking a Director of Product Operations to lead the Product Excellence team within Clinical Solutions Business. This is a strategic leadership role focused on empowering product execution, scaling operational effectiveness, and driving excellence across the product organization.
You will serve as a key partner to Product leadership, helping shape how we plan, build, and deliver products. This role blends strategic thinking with practical execution-driving alignment, enabling transformation, and embedding best practices that elevate how product teams operate. We're looking for a high-capacity leader who can manage multiple complex initiatives, prioritize effectively, and thrive in a fast-paced, matrixed environment.
Responsibilities
Strategic Leadership & Operational Excellence
+ Partnering with the SVP of Product to define and execute strategic initiatives across Clinical Solutions.
+ Partnering with Product and Engineering leadership to design, refine, and evolve the Clinical Solutions operating model, ensuring clarity in roles, decision-making structures, and execution rhythms.
+ Identifying and prioritize opportunities to enhance product development effectiveness, efficiency, and team performance.
+ Leading organizational change initiatives that embed best practices, modern methodologies, and operational frameworks.
+ Driving continuous improvement by integrating emerging technologies-including AI, analytics, and automation-to accelerate product delivery.
+ Overseeing the Beta Management program, ensuring customer feedback is systematically captured and applied to product evolution.
+ Maintaining and optimize the systems, processes, and tools that support product planning, delivery, and measurement.
Team Leadership
+ Building, mentoring, and leading the Product Excellence team to deliver high-impact outcomes.
+ Fostering a culture of accountability, transparency, and continuous improvement.
+ Coaching product managers and operational leaders to strengthen execution and operational rigor across teams.
+ Driving adoption of standardized practices, frameworks, and performance metrics that scale with organizational growth.
+ Championing knowledge-sharing and enablement initiatives that deepen product and feature understanding across the business.
Cross-Functional Collaboration & Stakeholder Management
+ Serving as a bridge between product strategy and execution, ensuring alignment across Product, Engineering, Marketing, Sales, and other key functions.
+ Facilitating leadership communication and planning processes, including quarterly business reviews, strategic offsites, and operating rhythm sessions.
+ Building trusted relationships with senior stakeholders, influencing outcomes and driving collaboration across the organization.
Process & Performance Management
+ Standardizing and optimizing product development processes across the full product lifecycle.
+ Defining, tracking, and reporting on key operational and product performance metrics.
+ Creating closed-loop feedback mechanisms to capture insights and drive engagement across teams.
+ Managing and optimizing the product management tool stack, ensuring consistency, adoption, and measurable impact.
Requirements
+ Have 7-10+ years of product management or product operations experience, including 5+ years in a leadership capacity.
+ Display a proven track record of leading cross-functional initiatives and operational transformation in complex organizations.
+ Have a deep understanding of modern product management practices, frameworks, and lifecycle models.
+ Have exceptional strategic thinking and analytical problem-solving abilities.
+ Display exceptional organizational and prioritization skills, with the capacity to manage multiple high-impact initiatives concurrently.
+ Have excellent communication skills, with the ability to translate complex concepts for executive and cross-functional audiences.
+ Demonstrated ability to influence and drive alignment among senior stakeholders.
Valued Requirements
+ Have a background in product operations or business operations within enterprise SaaS or high-growth technology organizations.
+ Experience implementing organizational change and operating model improvements.
+ Have proficiency with tools such as Aha!, Jira, and analytics platforms.
+ Experience leading geographically distributed teams in a matrixed environment.
+ Are familiar with applying AI and automation to enhance operational workflows.
U.S. National Base Pay Range: $133,400 - $247,800. Geographic differentials may apply in some locations to better reflect local market rates.
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week:
● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
$133.4k-247.8k yearly 58d ago
Solutions Consultant
RELX Inc. 4.1
RELX Inc. job in Atlanta, GA
Are you ready to apply your technical expertise and consultative approach to help organizations prevent fraud and drive business success with LexisNexis Risk Solutions? Are you passionate about partnering with sales teams and clients to deliver best-in-class anti-fraud products and services, while building trusted relationships and driving revenue growth?
About the Business
LexisNexis Risk Solutions is a trusted partner in risk assessment and mitigation. Within our Business Services vertical, we deliver cutting-edge anti-fraud products and services that empower organizations to maximize operational efficiency, enhance security, and improve customer experience. Our solutions address challenges in fraud prevention, identity verification, payments, and cybersecurity, helping clients stay ahead in a rapidly evolving landscape. Learn more about LexisNexis Risk Solutions ****************************
About Our Team
Join a dynamic team of Solutions Consultants supporting significant business growth. Our culture is built on innovation, collaboration, and a commitment to delivering world-class technology and market-leading products. You'll work alongside passionate professionals dedicated to making a difference for our clients and partners.
About the Role
As a Solutions Consultant, you will serve as a subject matter expert, partnering with sales, professional services, product, and market planning teams to advance the sales process and deliver exceptional client outcomes. You'll provide technical support, product knowledge, and deployment guidance through presentations, demonstrations, and solution design. Your expertise in data analytics and industry best practices will help build customer trust and drive revenue growth.
Responsibilities
+ Partner proactively with sales representatives to support the sale of LexisNexis Risk Solutions (LNRS) anti-fraud products and services to customers and partners.
+ Present and demonstrate the breadth of LNRS anti-fraud solutions, detailing functionality, performance, security, best practices, and deployment architectures.
+ Respond promptly and thoroughly to client inquiries regarding product functionality, performance, and security.
+ Develop deep industry knowledge and leverage it to build strong customer relationships.
+ Maintain awareness of the competitive landscape for anti-fraud services and LNRS offerings.
+ Identify customer challenges, stakeholders, and influencers to foster familiarity and support sales and maintenance activities.
+ Generate scoping documents, statements of work, purchase orders, and collect relevant design details for professional services handoff.
+ Collaborate with professional services teams post-sale to support future sales activities.
+ Establish and maintain relationships with client contacts.
+ Support marketing initiatives at trade shows and industry forums.
+ Answer complex technical questions from prospects and clients, including data analysis and presenting results based on analytics.
+ Engage with client technical architects, software engineers, project managers, DevOps, and security teams to ensure business and technical requirements are met.
+ Design and develop scripts, software, and tools for successful customer deployment and use of LNRS services.
+ Coordinate with Professional Services to develop solution components for customer rollouts.
+ Perform other duties as assigned.
Requirements
+ Bachelor's degree in Business, Computer Science, Data Science, Information Systems, Information Technology, or equivalent professional experience.
+ 3-5 years of preferred industry experience, with sales, pre/post-sales experience in security, cyber security, fraud, payments, or platform rules/policy engine a plus.
+ Ability to travel up to 50% of the time.
+ Strong aptitude in data analytics and tools such as Excel, Tableau, PowerPoint, secure file exchange methods, and basic understanding of Batch, API, and SFTP connectivity.
+ Advanced consultative skills, including active listening and collaboration.
+ Innovative mindset with a willingness to try new approaches to problem solving.
+ Strong organizational and project management skills.
+ Excellent oral and written communication skills; ability to deliver client presentations and translate technical concepts for diverse audiences.
+ Analytical and problem-solving skills for complex business challenges.
+ Ability to quickly understand and articulate LexisNexis Risk Solutions product set.
+ Relationship-building skills and ability to collaborate with internal and external clients.
+ Results-oriented with strong time management and multitasking abilities; highly self-motivated.
+ Team player who thrives in a fast-paced environment and fosters camaraderie.
+ Practical experience in B2B environments.
+ Proficiency with Microsoft Office and Microsoft Teams; CRM technology and workflow software (SmartDraw, Visio, or similar) experience preferred.
Working for You
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Health Benefits: Comprehensive, multi-carrier program for medical, dental, and vision.
+ Retirement Benefits: 401(k) with match and Employee Share Purchase Plan.
+ Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs.
+ Short- and Long-Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity.
+ Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits.
+ Health Savings, Health Care, Dependent Care, and Commuter Spending Accounts.
+ Paid Time Off, plus up to two days of paid leave for Employee Resource Groups and volunteering with your charity of choice.
U.S. National Base Pay Range: $86,600 - $144,400. Geographic differentials may apply in some locations to better reflect local market rates.
If performed in Colorado, the base pay range is $86,600 - $144,400.If performed in Illinois, the base pay range is $90,900 - $151,700.If performed in Chicago, IL, the base pay range is $95,300 - $158,900.If performed in Ohio, the base pay range is $82,300 - $137,200.Application deadline is 01/23/2026.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here (********************************************** to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
$95.3k-158.9k yearly 5d ago
Senior Solution Engineer
RELX Inc. 4.1
RELX Inc. job in Atlanta, GA
Are you ready to use your data science and analytics skills to drive customer value and innovation?Do you thrive on solving complex problems and building tools that make a real impact for customers and colleagues? About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com
About our Team:Our Operational Excellence team is a dynamic, emerging team of highly motivated professionals who collaborate across functions to deliver innovative analytics and machine learning solutions. We value independence, creativity, and a hands-on approach-where you'll have the opportunity to create "firsts" and showcase your work to both internal and external stakeholders. We leverage predictive and proactive analytics to maximize customer ROI, minimize attrition, and support revenue growth. By focusing on customer health and product performance, we help our clients unlock the full potential of their solutions and drive measurable business outcomes.
About the Role:The Senior Solution Engineer is a hybrid role, combining deep technical expertise with customer-facing collaboration. You'll spend most of your time developing internal tools and advanced analytics models, while also engaging with clients and internal teams to optimize solutions and share insights. This role is ideal for someone who enjoys both building and presenting, and who is passionate about using data to drive business value.
Responsibilities:
+ Develop and maintain internal analytics tools for cross-team use (approximately 80% of your time).
+ Participate in client-facing analytic calibration and optimization projects (approximately 20% of your time).
+ Build, test, and deploy machine learning models and AI features to evaluate product maturity and performance.
+ Prepare, process, and analyze data using a variety of coding languages (e.g., Python, SQL, Java, C++, R, SAS, Scala).
+ Present results and recommendations to internal stakeholders and occasionally to customers.
+ Document models, analytics processes, and best practices.
+ Mentor junior data scientists and support their development.
+ Collaborate with sales, professional services, and client success teams to identify and mitigate customer attrition risks.
+ Independently manage small-scale projects and contribute to larger, more complex initiatives with senior guidance.
+ Apply best practices in data science, time management, and organizational skills.
Requirements:
+ Proficiency in multiple programming languages commonly used in data science (e.g. Python, SQL, Java, C++, R, SAS, and/or Scala)
+ Ability to choose the right coding language to implement the solution to answer the business' questions.
+ Expertise in data science, statistical analysis, and machine learning model development.
+ Ability to independently scope, and execute new statistical steps with support/approval from senior contacts.
+ Experience preparing and processing data for analysis, including novel data steps.
+ Strong communication skills, with the ability to present complex findings clearly to diverse audiences.
+ Self-motivated, organized, and able to work effectively both independently and in a team environment.
+ Demonstrated ability to mentor and support junior colleagues.
+ Willingness to travel occasionally, as needed.
+ Bachelor's degree in a relevant field (advanced degree preferred).
Working for you:We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
Primary Location Base Pay Range: Home based-Illinois $100,100 - $166,800.
If performed in Colorado, the base pay range is $95,300 - $158,800.If performed in Chicago, IL, the base pay range is $104,800 - $174,700.If performed in Maryland, the base pay range is $100,100 - $166,800.If performed in New York, the base pay range is $104,800 - $174,700.If performed in New York City, the base pay range is $109,500 - $182,700.If performed in Rochester, NY, the base pay range is $90,500 - $150,900.If performed in New Jersey, the base pay range is $107,646 - $171,954.If performed in Ohio, the base pay range is $90,500 - $150,900.U.S. National Base Pay Range: $95,300 - $158,800. Geographic differentials may apply in some locations to better reflect local market rates.
This job is eligible for an annual incentive bonus.
Application deadline is 02/06/2026.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here (********************************************** to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
$109.5k-182.7k yearly 4d ago
Systems Engineer III
RELX 4.1
RELX job in Alpharetta, GA
About Our Team
LexisNexis Risk Solutions is a partner in risk assessment. Our Service Management and Incident Management team supports the Insurance vertical with mitigation of risk.
About the Role
As Systems Engineer III, you will be responsible for leading incident resolution efforts, ensuring the stability and performance of our systems, and continuously improving service management processes. You will play a key role in incident management, root cause analysis, and post-incident reviews, while collaborating with cross-functional teams to maintain high service levels. The ideal candidate will have extensive experience in IT operations, systems engineering, and service management, with a strong focus on minimizing downtime and optimizing operational efficiency.
This position requires experience in ITIL processes, incident management, systems administration, and cloud environments. The role also involves mentoring junior engineers, driving automation initiatives, and providing leadership in service delivery. If you are a proactive, problem-solving professional with a passion for improving systems and services, we invite you to apply.
Responsibilities
Serve as a point of escalation for complex incidents, ensuring timely resolution and proper communication with stakeholders.
Conduct thorough post-incident reviews to identify root causes, document findings, and implement corrective actions to prevent recurrence.
Maintain and improve incident management workflows, ensuring alignment with ITIL best practices.
Monitor incident trends, proactively identifying potential issues and taking preventive measures.
Oversee the operational effectiveness of service management tools, ensuring they support efficient incident, problem, and change management processes.
Collaborate with service owners and business stakeholders to ensure SLAs and KPIs are met and continuously optimized.
Develop and enforce best practices for service management processes, ensuring adherence to ITIL standards.
Contribute to service improvement initiatives and optimization efforts across the service management lifecycle.
Design, implement, and manage scalable systems and infrastructure to support critical business services and applications.
Perform proactive system monitoring, health checks, and capacity planning to ensure optimal performance.
Troubleshoot and resolve complex technical issues related to systems, applications, and network infrastructure.
Provide on-call support for critical incidents outside of regular working hours, as required.
Keep up to date with industry trends and emerging technologies to enhance service management and incident response practices.
Identify automation opportunities within service management and systems engineering to streamline processes, reduce response times, and eliminate manual steps.
Develop and maintain automation scripts or tools for incident resolution, data collection, and reporting, allowing for faster response times and increased productivity.
Evaluate and implement automation platforms (e.g., Ansible, Puppet, Chef, or custom scripts) to improve workflows and reduce operational overhead
Requirements
Experience with ITSM tools (e.g., ServiceNow, BMC Remedy, etc.).
Expertise in incident management processes, problem management, root cause analysis, and post-incident reviews.
Proficient in systems administration, server architecture, and cloud environments (AWS, Azure, GCP).
Hands-on experience with monitoring tools (e.g., Nagios, Prometheus, New Relic) and alerting systems.
Solid understanding of networking, security, and infrastructure concepts.
Scripting and automation skills (e.g., Python, Bash, PowerShell).
ITIL Foundation or advanced certifications (preferred).
Relevant certifications in cloud platforms (AWS, Azure, etc.) and systems engineering (Linux/Windows) are a plus.
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
Posting start date: 9/23/2025. We anticipate this posting will be posted for 30 days.
Position is eligible for a base salary plus an annual bonus.
U.S. National Base Pay Range: $70,200 - $117,100. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
$70.2k-117.1k yearly Auto-Apply 34d ago
Supervisor Customer Contact Center
RELX 4.1
RELX job in Alpharetta, GA
About the Business:
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, ***************************
About the Team
Our team is responsible for delivering exceptional customer service and operational excellence within a fast‑paced service center environment. We handle a high volume of customer inquiries through phone and email and are committed to meeting established service and quality standards. As a leader within this team, you will supervise a small to medium‑sized group of business or technical support professionals, ensuring daily operations run smoothly while promoting a collaborative, supportive, and performance‑driven culture.
The team values accountability, continuous improvement, and strong cross‑functional partnerships. We work closely with leadership and other departments to align our daily activities with broader organizational goals.
About the Role
The Supervisor plays a dual role in driving team performance while supporting daily operational tasks. This position provides day‑to‑day leadership, guidance, and coaching to team members, ensuring productivity, compliance, and service excellence. You will set priorities, coordinate workflows, resolve issues escalated from frontline teams, and contribute to broader operational planning.
This role requires a strong balance of people management, problem solving, and process oversight. Decisions are guided by policies, procedures, and compliance frameworks, with oversight from management. Typically, no more than 20% of time is spent performing the work handled by the team.
ResponsibilitiesTeam Leadership & Development
Supervise, coach, and support team members to meet performance and service goals.
Conduct regular feedback discussions and contribute to performance evaluations.
Foster a positive, collaborative, and engaging work environment.
Identify training gaps and coordinate relevant development opportunities.
Operational Management
Oversee daily workflows to ensure timely and accurate task completion.
Review, track, and publish production metrics and operational reports.
Resolve escalated issues while maintaining service level agreements (SLAs).
Manage scheduling, workload distribution, and resource allocation.
Ensure adherence to operational processes, procedures, and standards.
Compliance & Quality Assurance
Implement and monitor quality control measures.
Ensure the team complies with regulatory requirements and internal policies.
Conduct audits and support continuous improvement initiatives.
Maintain accurate documentation for compliance, reporting, coaching, and feedback.
Strategic Support
Contribute to operational planning and process enhancement efforts.
Support succession planning and employee development programs.
Align team priorities with organizational goals in partnership with leadership.
Participate in cross‑functional initiatives and strategic projects.
Customer & Stakeholder Engagement
Address customer concerns escalated beyond frontline support teams.
Ensure prompt, effective resolution to maintain high customer satisfaction.
Communicate clearly and professionally with internal and external stakeholders.
Performance Monitoring & Reporting
Track and analyze key performance indicators (KPIs).
Prepare dashboards, reports, and operational updates for leadership.
Identify performance trends and recommend corrective or preventive actions.
RequirementsEssential Qualifications
Experience supervising or leading a small to medium‑sized team in an operations, service center, business support, or technical support environment.
Strong customer service orientation with the ability to resolve escalated issues effectively.
Excellent verbal and written communication skills.
Proven problem‑solving abilities using established practices and precedent.
Ability to manage workflows, prioritize tasks, and meet performance targets.
Working knowledge of compliance, quality assurance, and documentation standards.
Preferred Qualifications
Experience in a service center or production‑oriented environment.
Familiarity with performance metrics, reporting tools, and dashboard preparation.
Experience conducting audits, coaching employees, or supporting training programs.
Prior involvement in process improvement or cross‑functional project work.
U.S. National Base Pay Range: $59,200 - $98,600. Geographic differentials may apply in some locations to better reflect local market rates.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
$59.2k-98.6k yearly Auto-Apply 3d ago
Project Manager
RELX Inc. 4.1
RELX Inc. job in Atlanta, GA
About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Government division, our solutions assist government agencies and law enforcement to drive insights from complex data sets, improving operation efficiency, increasing program integrity, discovering, and recovering revenue, and making timely and informed decisions to enhance investigations. You can learn more about LexisNexis Risk at the link below.
**************************************
About the Team
Our team is dedicated to delivering complex projects that drive strategic outcomes for our clients. We operate in a highly collaborative environment, working across multiple functional areas and with external partners to ensure seamless execution. The team values adaptability, clear communication, and a results-oriented mindset to meet customer expectations and organizational priorities.
About the Role
The Project Manager is responsible for planning, monitoring, and managing projects from initiation through completion. This customer-facing role ensures alignment between internal teams, external stakeholders, and contractual obligations. The Project Manager leads project planning, resource coordination, subcontractor engagement, progress reporting, and issue resolution, ensuring that deliverables meet quality, schedule, and cost requirements. Success in this role requires strategic thinking, strong communication skills, and the ability to manage multiple concurrent projects of varying complexity.
Responsibilities
+ Plan, monitor, and manage projects through all phases from initiation to completion.
+ Coordinate resources, schedules, subcontractor activities, and project logistics.
+ Monitor performance and recommend schedule or resource adjustments as needed.
+ Prepare and deliver project status reports to internal and customer stakeholders.
+ Ensure deliverables meet requirements for quality, schedule, and cost.
+ Manage project scope, change requests, and contractual considerations.
+ Identify risks and issues, perform root-cause analysis, and drive resolution.
+ Communicate clearly and consistently with customers to align expectations and address concerns.
+ Maintain accurate project documentation, schedules, and progress updates.
+ Troubleshoot and resolve operational and delivery challenges.
+ Collaborate with technical and business teams to address project challenges.
+ Apply project management best practices and recommend process improvements.
+ Support internal initiatives and operational projects as assigned.
+ Perform other duties as required.
Requirements
+ 5+ years of project management experience.
+ Bachelor's degree in business, technology, or related field, or equivalent professional experience.
+ Proven knowledge of project planning, scheduling, budgeting, and delivery practices.
+ Ability to manage multiple concurrent projects of varying complexity and strategic importance.
+ Customer-facing communication skills, including expectation-setting and issue resolution.
+ Understanding of contract terms and ability to align project activities with contractual obligations.
+ Experience coordinating cross-functional work and external partners such as subcontractors.
+ Proven ability to collaborate effectively with third-party integrators.
+ Excellent analytical and problem-solving skills with the ability to resolve project issues.
+ Proficiency with project tracking tools, documentation, and reporting.
+ Solid understanding of scope management, change control, and dependency tracking.
+ Excellent written, verbal, and presentation communication skills.
+ Strategic thinking and adaptability in ambiguous situations.
+ Demonstrated facilitation skills for complex discussions and decision-making.
+ Strong documentation discipline and attention to detail.
+ Ability to work independently in highly complex situations.
+ Results-oriented mindset with commitment to meeting schedules and quality targets.
+ Demonstrated leadership in driving project execution and aligning stakeholders.
U.S. National Base Pay Range: $102,800 - $171,300. Geographic differentials may apply in some locations to better reflect local market rates.
This job is eligible for an annual incentive bonus.
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week:
● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
$102.8k-171.3k yearly 34d ago
Accounting Specialist
RELX Inc. 4.1
RELX Inc. job in Atlanta, GA
Are you interested in delivering best-in-class programs? Do you enjoy collaborating cross-functionally to deliver on common goals? About our Team Intelligize is the leading provider of analytical tools for SEC compliance (external reporting) and transactional (IPOs, M&A) professionals. Intelligize offers a web-based research platform that ensures law firms, accounting firms, corporations, and other organizations stay compliant with the external reporting regulations, build stronger deals and agreements, and deliver value to their shareholders and clients. Headquartered in New York City, Intelligize serves Fortune 500 companies, including Starbucks, IBM, Microsoft, Verizon and Walmart, as well as many of the top global law and accounting firms.About the Role
We are seeking a Financial Reporting and Accounting subject matter expert to join our Performance Excellence team. This role is designed for someone who has hands-on experience with corporate financial reporting and SEC disclosure workflows and who can translate that expertise into customer engagement, enablement programs, and product strategy insights.
The ideal candidate has worked as an SEC Reporting Manager, Corporate Accountant, or in a related external reporting role. They will bring credibility with Controllers, CFOs, and corporate reporting teams, while also helping Intelligize refine its solutions and positioning for this critical persona.
Responsibilities:
Enablement & Training
+ Develop and deliver enablement resources for Solutions Consultants, Sales, and Customer Success to confidently engage with corporate reporting personas.
+ Lead internal training sessions, create reusable tools, and design playbooks to improve field knowledge of SEC/FASB developments and corporate reporting workflows.
Customer Engagement
+ Participate in high-value customer demos, webinars, and thought leadership sessions, particularly with accounting and financial reporting personas.
+ Act as a credible voice with corporate users, helping them map Intelligize functionality to their day-to-day compliance and disclosure challenges.
Market & Product Strategy
+ Translate corporate customer workflows, pain points, and regulatory trends into actionable input for Product Management.
+ Partner with Product to refine roadmap priorities and ensure solutions are aligned with the needs of SEC reporting and financial statement preparation.
+ Monitor emerging disclosure trends (SEC, FASB, PCAOB, ESG) and advise on market opportunities for Intelligize.
Cross-Functional Collaboration
+ Work closely with Sales, SCs, Marketing, and Customer Success to deliver consistent positioning to the market.
+ Collaborate with Product Development on messaging, functionality prioritization, product builds focused on financial reporting avenues and go-to-market readiness.
Qualifications:
+ 5+ years of experience in financial reporting, external reporting, or SEC compliance (corporate accounting or SEC reporting team experience strongly preferred).
+ Deep familiarity with SEC filings (10-K, 10-Q, 20-F, 8-K, DEF 14A) and FASB standards.
+ Strong presentation skills with the ability to engage corporate finance executives and legal professionals.
+ Excellent analytical and communication skills; able to turn disclosure/regulatory changes into actionable insight.
+ Experience supporting enablement or training initiatives preferred.
+ Comfortable bridging technical expertise with customer-facing engagement.
+ Ability to differentiate between corporate and law firm personas, and tailor approach accordingly.
+ Collaborative, adaptable, and able to influence cross-functional teams.
+ Passion for simplifying complex financial reporting requirements into practical, actionable solutions.
Work in a way that works for you
We promote a healthy work/life balance across the organization. We will help you meet your immediate responsibilities and your long-term goals.
+ Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
About the Business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
U.S. National Base Pay Range: $104,900 - $174,700. Geographic differentials may apply in some locations to better reflect local market rates.
If performed in New York, the base pay range is $115,400 - $192,200.If performed in New York City, the base pay range is $120,600 - $200,900.If performed in Rochester, NY, the base pay range is $99,700 - $166,000.If performed in New Jersey, the base pay range is $118,349 - $189,051.If performed in Ohio, the base pay range is $99,700 - $166,000.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here (********************************************** to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
$32k-41k yearly est. 60d+ ago
Manager Site Reliability Engineering
RELX 4.1
RELX job in Alpharetta, GA
Are you an experienced Site Reliability Engineering leader ready to shape strategy, inspire teams, and drive innovation at scale?
Are you looking to lead a high-impact SRE team where your leadership will directly influence innovation, reliability, and engineering excellence across the organization?
LexisNexis Risk Solutions provides customers with innovative technologies, information-based analytics, decisioning tools and data management services that help them solve problems, make better decisions, stay compliant, reduce risk and improve operations. Headquartered in metro-Atlanta, Georgia it operates within the Risk market segment of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
About the role, this is an advanced management level role. Individuals are required to manage multiple SRE teams within a single product group. You will ensure teams are working in alignment with the SRE framework, including leading sustainable incident response, blameless post-mortems, and production reliability improvement projects. You will mentor other team members on SRE practices and cultivate innovation and collaboration across multiple teams. Manages delivery of and may provide input to strategy and departmental plans.
About the team, this role is part of the Business Systems SRE team within LexisNexis Risk Solutions Group. As a SRE Manager, you will act as a technical and strategic leader, partnering with engineering and business stakeholders to drive cloud reliability, automation, observability, and performance initiatives across critical platforms. This role combines technical depth with managerial acumen, including leading Proof-of-Concept (PoC) initiatives, guiding teams, and aligning SRE outcomes with leadership expectations and business goals.
Responsibilities:
Managing high performance SRE teams ideally in multiple counties. We are not looking for an individual contributor.
Promoting and implementing Site Reliability Engineering best practices and principles across product and platform teams
Architecting, implementing, and managing infrastructure using Infrastructure as Code (IaC) and DevOps principles
Designing and maintaining secure-by-default cloud-native systems with a focus on continuous improvement of security posture
Defining and enforcing SLA/SLI/SLO standards for production systems
Developing and maintaining automated frameworks for provisioning, deployment, scaling, and monitoring
Conducting in-depth troubleshooting of complex production issues across application, infrastructure, and network layers
Leading proof-of-concept efforts to evaluate and introduce new technologies
Implement policy and compliance checks within CI/CD pipelines
Essential Skills & Experience:
Current and extensive experience managing teams of SRE's. We are not looking to hire an individual contributor in this role.
Proficiency with at least one major public cloud provider: Azure, AWS
Extensive experience with Terraform, Ansible, and other IaC/orchestration tools
Expertise in Kubernetes (AKS/EKS/GKE), containerized workloads, and deployment strategies (e.g., Blue Green)
Deep knowledge of Linux and Windows server environments
Proven experience in building and enforcing automation frameworks for CI/CD and infrastructure provisioning
Hands-on experience with observability platforms such as Grafana, Kibana, Splunk, ELK Stack (Elasticsearch, Logstash, Kibana), OpenTelemetry, Prometheus, Loki
Strong knowledge of SLAs, SLIs, and SLOs and their application in production environments
Experience with monitoring, alerting, and logging best practices
Solid understanding of cloud-native security, identity management, and secrets management (e.g., HashiCorp Vault)
Skilled in scripting and programming (e.g., Python, Bash, Golang, PowerShell, C#)
Strong knowledge of networking, application performance tuning, and troubleshooting
Familiarity with common CI/CD and version control tools (e.g., Git, GitLab, GitHub, Jenkins)
U.S. National Base Pay Range: $136,100 - $252,800. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
$136.1k-252.8k yearly Auto-Apply 7d ago
Sr. Manager of Strategy
RELX 4.1
RELX job in Alpharetta, GA
About Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, ***************************
About the Job
LexisNexis Risk Solutions is seeking a Strategy Sr. Manager to support the VP of Strategy in driving critical growth initiatives across the organization. This role provides a unique opportunity to contribute to high-impact strategic projects, including M&A diligence, proactive target development, and strategy and analytical assessments that shape the company's growth agenda. The ideal candidate combines analytical rigor, structured thinking, and strong communication skills with a deep curiosity about how to create value in a data and technology business. The role offers exposure to senior executives and serves as a strong foundation for future roles across the business.
Why This Role Matters
This position provides direct exposure to VP's of Strategy, Analytics, and other senior executives, including leadership across strategy, product, and commercial functions. Successful candidates will have the opportunity to contribute meaningfully to the company's strategic direction while expanding their business acumen and leadership experience.
Position is open to hybrid or remote workers in the US.
Responsibilities
1. Analytical and Strategic Projects
Develop business cases, financial models, market assessments, and other analysis to inform key initiatives.
Evaluate new opportunities, model revenue and cost implications, assess strategic impacts, and provide actionable recommendations.
2. M&A Diligence
Conduct strategic and financial analyses to support evaluations of potential acquisitions.
Synthesize market and company information into concise insights for executive review.
Identify and maintain a prioritized list of potential M&A or partnership opportunities.
Prepare target profiles and benchmarking analyses to inform leadership discussions.
3. Executive Deliverables and Storytelling
Create executive-ready presentations, summaries, and recommendation decks for VP, SVP, and CEO audiences.
Translate complex data and analysis into clear, compelling narratives.
4. Cross-Functional Collaboration
Work closely with Market Planning, Product, Finance, Marketing, Sales, and other functions to gather data, analyze implications, develop strategies, and align on execution.
Build credibility and trusted relationships across the organization.
Requirements
· Strong analytical foundation including financial modeling, market sizing, and competitive analysis
· High proficiency in Excel and PowerPoint; strong communication and presentation skills
· MBA or advanced degree preferred but not required
· 2-5 years of experience in management consulting, corporate strategy, or analytical roles preferred
· Experience in information, data, or risk analytics industries is a plus
· Exposure to M&A or partnership evaluation processes is beneficial
Personal Attributes
· Analytical: Brings structure and insight to ambiguous problems
· Strategic: Translates data, insights, and intuition into actionable strategies.
· Articulate: Communicates ideas clearly and persuasively across all levels
· Collaborative: Builds trust and influence across functions
· Humble and Rigorous: Balances confidence with curiosity and precision
· Driven: Thrives in a fast-paced, analytical, and often unstructured environment
U.S. National Base Pay Range: $116,000 - $215,500. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $116,000 - $215,500. Base Pay Range for IL is $121,800 - $226,400. Base Pay Range for Chicago, IL is $127,600 - $237,100. Base Pay Range for MD is $121,800 - $226,400. Base Pay Range for NY is $127,600 - $237,100. Base Pay Range for New York City is $133,300 - $247,900. Base Pay Range for Rochester, NY is $110,200 - $204,700. Base Pay Range for OH is $110,200 - $204,700. This job is eligible for an annual incentive bonus. Application deadline is 02/01/2026. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
$76k-110k yearly est. Auto-Apply 28d ago
Business Systems Manager
RELX 4.1
RELX job in Alpharetta, GA
About the Business:
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle all while reducing risk. You can learn more about LexisNexis Risk at the link below. *************************************
About our Team:
Our team is composed of seasoned professionals with strong leadership, communication, and project management skills. We excel in writing detailed process documentation, managing Business Systems and reporting. As a lean, energetic group, we work closely together to provide valuable services. Our team members are not only diligent but also adept at working independently or collaboratively. This dynamic fosters high productivity and innovation, enabling us to consistently achieve and surpass our objectives.
About the Role:
In this role, you will own and manage the maintenance and new enhancements of our in-house Contracts and Pricing management system (ARC). As a Business Systems Project Manager, you will have an in-depth knowledge of the product development process. Working with the ARC BA's, you will ensure that future enhancement requirements are efficient, user-friendly, and aligned with our business goals, and you will ensure that the product backlog is prioritized, and it aligns with the business needs and aligns with the stakeholders' expectations. Additionally, you will work with maintaining and/or creating new process documentation when needed.
You will gather feature requests, schedule releases, coordinate sprints along in coordination with the BA's, and address production issues. Working closely with cross-functional teams, you will ensure the product meets customer expectations and refine the Agile methodology based on feedback. With a deep understanding of business strategy, you will own the vision of ARC, ensuring that future enhancements meet customer needs and business objectives.
Responsibilities:
Collaborate with business, technology stakeholders, and BAs to resolve issues and plan enhancements.
Lead backlog prioritization and decision-making with BAs.
Ensure requirements are understood and implemented correctly.
Communicate product vision, roadmap, and progress to stakeholders.
Develop, agree, and execute project plans and schedules, ensuring scope, timelines, and deliverables are met.
Provide data-driven insights for decisions, risk mitigation, and financial monitoring.
Apply project management frameworks such as Agile, Scrum, Lean Six Sigma, and leverage tools like JIRA, Confluence, Power BI, Excel and Monday.com for planning and reporting.
Track progress, manage risks, and adjust schedules, costs, or resources as needed.
Align product vision and roadmap with strategic goals; identify enhancements and innovations.
Define and validate acceptance criteria; oversee QA and UAT with BAs.
Assess impact of changes, approve/reject based on priorities, and communicate updates.
Coordinate training and ensure accurate documentation for end-users.
Engage Business SMEs for timely process and tool support.
Qualifications/Requirements:
Bachelor of Science, Bachelor of Arts, Bachelor in Business Administration or equivalent experience
PMP, Lean Six Sigma certifications
Risk Management, Business/Marketing/Management, Information Technology desired
Professionalism and strong interpersonal skills including the ability to communicate technical issues and/or concepts to both technical and non-technical people.
Demonstrated ability to influence without authority.
Proven experience as a Product Owner or similar role in an Agile environment.
solid understanding of Agile methodologies and practices.
Excellent communication, negotiation, and stakeholder management skills.
Ability to prioritize and manage multiple tasks effectively.
Excellent analytical and problem-solving skills.
Proven ability to enforce strategic alignment by refusing enhancement requests outside core business goals.
U.S. National Base Pay Range: $95,300 - $158,800. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
$95.3k-158.8k yearly Auto-Apply 4d ago
Transactional Research Solution Consultant
RELX Inc. 4.1
RELX Inc. job in Atlanta, GA
About our team Intelligize is the leading provider of best-in-class content, exclusive news collections, regulatory insights, and powerful analytical tools for compliance, transactional and financial reporting professionals. Intelligize offers a web-based research platform that ensures law firms, accounting firms, corporations, and other organizations stay compliant with government regulations, build stronger deals and agreements, and deliver value to their shareholders and clients. Headquartered in New York City, Intelligize serves Fortune 500 companies, including Starbucks, IBM, Microsoft, Verizon and Walmart, as well as many of the top global law and accounting firms.
About the role
As part of the Intelligize Sales Operations Team, the Solution Consultant is responsible for cultivating and maintaining excellent client-facing relationships with Intelligize subscribers. In this post-sales role, the Solution Consultant will maintain regular contact with a medium-large book of business and make sure adoption, retention and overall client satisfaction is consistently achieved.
Responsibilities:
+ Conduct general and targeted product review and perform specified research training (both in-person and virtual) for a curated subscriber account list of 200+ accounts
+ Provide comprehensive customer service to existing users, including by not limited to: light technical troubleshooting, product access resolution, event and incident tracking and client-facing data reporting
+ Identify potential new users, new practice area opportunities and other elements of enhanced product adoption
+ Partner with sister products on the LexisNexis side, including collaboration for multi-product initiatives
+ Work closely with development teams to provide customer-centric levels of feedback regarding the design and implementation of product enhancements
+ Partner with the Sales Organization on retention strategies and best practices for the overall Customer Experience
+ Technical tracking of all activity via CRM tools
+ Adoption of workflow management tools including but not limited to: Bookings, CoPilot, PowerAutomate, Salesforce and proprietary workflow solutions.
+ Cultivate and maintain exemplary working relationships with user base and ultimately support the Intelligize NPS and retention goals.
Requirements:
+ Bachelor's Degree required. MLS, JD or other advanced degree preferred
+ Industry knowledge of Securities disclosure and regulation highly favored
+ Experience performing simple and complex research assignments
+ Ability to speak/teach in front of groups (of varying sizes) in a live or video setting
+ Excellent verbal skills relevant to all levels of professionals; with emphasis on the ability to identify needs and connect those to solutions
+ Familiarity with CRM tools, including SalesForce, Tableau, PowerAutomate, others.
+ Familiarity with communications tools including Outlook, Zoom, Teams and others
+ Comfortable with, and able to learn, new technologies and tools
+ Ability to travel up to 15% of the time as client needs dictate
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
Salary range
To be added when data can be disclosed
U.S. National Base Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates.
If performed in Illinois, the pay range is $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900.
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
$63.8k-106.4k yearly 60d+ ago
Legal Associate Product Manager
RELX Inc. 4.1
RELX Inc. job in Atlanta, GA
Are you keen to start your Product Management career? Would you enjoy working on our cutting-edge products? About our Team Lex Machina fundamentally changes how companies and law firms compete in the business and practice of law. The company provides strategic insights on judges, lawyers, law firms, parties, and other critical information across dozens of federal practice areas and a rapidly growing number of state courts. Lex Machina allows law firms and companies to anticipate the behaviors and outcomes that different legal strategies will produce, enabling them to win cases and close business. Headquartered in Silicon Valley, Lex Machina is part of LexisNexis, a leading global provider of legal, regulatory, and business information and analytics. For more information, please visit: **********************************************************
About the role
The Associate Product Manager will work closely with various groups (customer support, marketing, sales, legal specialists, designers, engineers) to translate customer needs into released product offerings. They will become proficient in analyzing usage trends and develop a deep understanding of the underlying data supporting the product.Responsibilities:
+ Participating in customer discovery activities with the product team and gives input for solutions
+ Seeking out data in partnership with others to support decisions
+ Participating in select customer events, and go to market launch plans and activities
+ Distributing information to sales and marketing to educate on product issues
+ Recommending and planning use of feature functionality
+ Writing and presenting detailed technical user stories to internal stakeholders
+ Writing clear and concise product requirements that meet guidelines based on customer needs
Requirements:
+ Bachelors or Masters degree in a technical subject (Computer Science or Engineering discipline) is preferred, but not essential.
+ Experience working either as an engineer, or on a legal technology product, or as a legal professional who has used legal tools, is highly desirable.
+ Be able to demonstrate excellent organizational skills when dealing with multiple priorities, able to think analytically
+ Have excellent communication skills and the ability to convey information clearly to a wide audience
+ Have a great working knowledge of Microsoft applications (Outlook, Word, Excel) and good general IT skills
+ Have a passion for technology and a desire to learn and progress quickly
+ Have the ability to interact professionally and effectively with internal and external customers.
+ Have some experience in a technical customer service support environment
+ Comfortable with being trained in using Structured Query Language (SQL) on the job if not already proficient and using Structured Query Language (SQL) to gather and analyze the underlying data that supports the product.
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the Business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
U.S. National Base Pay Range: $52,800 - $88,000. Geographic differentials may apply in some locations to better reflect local market rates.
If performed in Ohio, the pay range is $50,100 - $83,600.
This job is eligible for an annual incentive bonus.
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week:
● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
$52.8k-88k yearly 52d ago
Product Management Intern- Government
RELX 4.1
RELX job in Alpharetta, GA
Are you a current student seeking a valuable internship opportunity in Product Management?
Join LexisNexis Risk Solutions and help build solutions that protect communities and streamline government services!
About the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Government vertical, our solutions assist government agencies and law enforcement to drive insights from complex data sets, improving operation efficiency, increasing program integrity, discovering, and recovering revenue, and making timely and informed decisions to enhance investigations. You can learn more about LexisNexis Risk at the link below. ***************************************
About our Team
LexisNexis Risk Solutions' Government vertical partners with agencies and organizations nationwide to deliver secure, efficient, and innovative solutions that support critical public services. Our VitalChek team works closely with vital records agencies to ensure the timely and secure delivery of essential identity documents such as birth, death, marriage, and divorce certificates. By leveraging advanced data, analytics, and technology, we help streamline workflows, prevent fraud, and provide user-friendly solutions for ordering and processing vital records. Learn more about VitalChek's mission and products at *************************************************************
Our Public Safety team collaborates with law enforcement agencies and public safety organizations to empower professionals with actionable insights and tools that enhance investigations, solve crimes, and protect communities. Comprised of former law enforcement experts and product innovators, this team focuses on delivering industry-leading solutions that address the unique challenges of public safety operations. Learn more about public safety's mission and products at **************************************************************
Our Civilian team partners with government agencies and social service organizations to ensure program integrity, equitable access, and secure delivery of essential services. Through expertise in government operations and data analytics, we support agencies in fraud detection and prevention, identity verification, risk management, and financial crime compliance.
Across all markets, our Product Management teams share a common mission: to equip government professionals and constituents with secure, data-driven technologies that improve decision-making, safeguard public resources, and create positive experiences. Joining us as an intern on one of these teams means collaborating with subject matter experts and product managers to foster innovation and support the development and enhancement of our industry-leading solutions that make a meaningful impact on communities nationwide.
About the Role
As Product Management Interns, you will collaborate with Product Managers and Subject Matter Experts within these three markets to foster innovation and contribute to the advancement of our industry-leading solutions serving government agencies and the public. Product Management interns will work on 1-2 projects, each designed to provide substantial value to the Product Management team. They'll gather information, interview Subject Matter Experts (SME), and analyze data to understand our products and the challenges faced by the agencies we support. The interns will learn about our customers' missions and processes, helping to improve product offerings and the overall customer experience.
Location: On-site in Alpharetta, GA. Relocation assistance is not provided.
Program Dates: May 18 - July 24, 2026
Eligibility: Undergraduate students expected to graduate by May 2027.
Responsibilities
Analyzing customer data to quantify the value of VitalChek, Public Safety, or Civilian Market Solutions.
Documenting and standardizing processes for evaluating product performance and impact.
Interviewing subject matter experts and synthesizing insights into best practices documentation.
Supporting operational clarity and compliance by organizing documentation and reference materials.
Creating accessible materials to demonstrate product value to government clients, including training resources.
Participating in go-to-market activities, including developing product collateral and documentation.
Utilizing Artificial Intelligence tools to create agents to assist with research, process automation, or product management tasks.
Presenting findings and deliverables to stakeholders, incorporating feedback into final outputs.
Requirements
Be a current student pursuing a bachelor's degree in business, risk management, information technology, marketing, math, statistics, or a related field with a graduation date of May 2027.
Demonstrate proficiency in Microsoft Office, specifically PowerPoint and Excel, or have other spreadsheet proficiency or familiarity with structured data.
Display familiarity with Artificial Intelligence (AI) tools such as Copilot and ChatGPT.
Possess excellent communication skills and the ability to work cooperatively with teams.
Proven critical thinking, problem-solving, and decision-making skills.
Possess exceptional organizational and presentation skills.
Have experience analyzing data to find patterns.
Demonstrate a good understanding of user research, data analysis, or project management.
Learn more about the LexisNexis Risk team and how we work here.
Salary
$20/hour
#earlycareer
This position is not eligible for benefits.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.