Change Mgmt Analyst II
RELX Inc. job in Denver, CO
About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
About the Role
The Change Management Analyst (CMA) plays a key role in supporting transformation of Global Editorial Operations by analyzing business needs, assessing impacts, and implementing strategies to drive employee adoption and proficiency, with a particular focus on integrating generative AI into workflows. The CMA will support the execution of organizational change initiatives as well as programs that promote a positive and purposeful employee experience. This role is under the direction of the Global Operations Director of Change Management & People Experience in partnership with stakeholders across the business to ensure change initiatives meet objectives and bring business value, while minimizing resistance and maximizing engagement.
Responsibilities
+ Assess organizational, process, and role-level impacts of proposed changes
+ Develop stakeholder maps and conduct readiness assessments
+ Analyze feedback and identify areas of risk or resistance
+ Develop and execute change management plans, including communication, training, and stakeholder engagement strategies. Partner on execution with key roles in the Change Coalition including Business Analyst, Trainer, Metrics Lead, Test Lead, and Business Lead(s)
+ Collaborate with project managers and operations/business leaders to align change activities with project timelines
+ Monitor adoption metrics and create dashboards or reports for leadership.
+ Create clear, targeted communication materials to support change initiatives
+ Communicate meaningfully, providing appropriate contextual guidance for understanding how employees and external authors use AI solutions and agentic drafting assistants, new AI tools integrate with editorial judgment, and how accuracy, trust and professional standards are safeguarded
+ Coordinate and facilitate meetings, workshops, and focus groups to gather feedback and foster alignment
+ Act as a trusted advisor to operations/business leaders, providing insights on employee sentiment and adoption challenges
+ In collaboration with external author relationship owners, understand concerns and needs of external authors and craft and facilitate effective communications for change (ex. written communications, survey authorship and facilitation, focus group discussions)
+ Conduct training needs assessment and partner with Learning & Development teams to design and deliver project training programs that enable employees to adopt new processes, systems, or behaviors
+ Provide direct support and coaching to front-line managers and supervisors as they help their direct reports through transitions
+ Provide hands-on support to teams during transitions, including coaching and guidance.
+ Identify gaps in knowledge or skills and recommend interventions
+ Employ feedback mechanisms and engagement measures that enable development for, and improvement in, employee adoption of change
+ Track and analyze change effectiveness, adoption rates, and employee engagement
+ Document lessons learned and best practices to improve future change initiatives
+ Translate insights and field feedback into actionable guidance by identifying risks and opportunities across Global Editorial Operations, specifically, and Global Operations, at large
+ E nsure that change communications, training, and engagement activities are accessible to all employees across GEO locations
+ D esign change initiatives that connect organizational goals with meaningful day-to-day impact for employees, reinforcing clarity, trust, and engagement
+ Embed employee voice in transformation efforts through regular listening mechanisms (e.g., surveys, focus groups, feedback loops) to ensure that employees feel heard, valued, and supported
+ Partner with People Experience and I&D leaders to align change management approaches with broader organizational commitments to inclusion, belonging, and employee well-being
+ Recognize and celebrate employee contributions during major change milestones, reinforcing purpose and shared ownership of transformation success
+ Drive measurable adoption of Agentic AI Content Platform, Content Expansion initiatives, and other key programs, as assigned
+ Accelerate content delivery outcomes in line with project Objectives & Key Results
+ Partner with Global Operations Editorial Leads to connect employee adoption with content outcomes, which can include faster update cycles, increased throughput, AI-assisted task adoption, increased quality, etc.
+ Operating Hours Global Editorial Operations operates across more than 11 countries. The CMA must be able to flex across time zones and work in non-traditional business hours in relation to their home time zone.
Requirements
+ Bachelor's degree in organizational development, Marketing, Business Administration, Human Resources, or a related field
+ 2-4 years of experience in change management, organizational development, or business analysis
+ Proven ability to plan and execute change management initiatives
+ Experience supporting large-scale transformation projects or technology implementations preferred
+ Digital and AI-fluent
+ Ability to leverage Large Language Models (LLMs), e.g. LN Console, CoPilot, ChatGPT and other generative AI tools to accelerate analysis, create communications, synthesize feedback, and support change management activities
+ Strong analytical and problem-solving abilities
+ Excellent written and verbal cross-cultural communication skills
+ Advanced facilitation skills
+ Strong coaching skills
+ Knowledge of change management methodologies (e.g., Lean-Agile Change Management, Prosci ADKAR, Kotter, or equivalent) is a plus
+ Ability to build strong relationships and influence stakeholders at all levels
+ Proficient in Microsoft Office tools including PowerPoint (advanced), Word, MS Teams, Excel, Sharepoint (design, creation, maintenance)
Work in a way that works for you:
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the business:
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
U.S. National Base Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates.
If performed in Colorado, the pay range is $58,000 - $96,700. If performed in Ohio, the pay range is $55,100 - $91,900.
Application deadline is 01/26/2026.
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week:
● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Security Area Manager
Gastonia, NC job
The Area Manager of Security is responsible for supporting the overall safety and security operations of Carowinds Amusement Park, ensuring a safe and enjoyable environment for all guests and associates. This position plays a key leadership role within the Security Department, providing direct oversight of daily operations, supervising security personnel, and ensuring compliance with park policies, procedures, and applicable laws and regulations.
The Area Manager assists in the development and implementation of security plans, emergency response procedures, and loss prevention initiatives, while maintaining strong partnerships with local law enforcement, fire, and emergency management agencies. This role requires a proactive leader who can effectively manage teams in a fast-paced environment, respond calmly under pressure, and uphold the highest standards of professionalism and integrity.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Exercises general supervision over Captains, Sergeants, Corporals, subordinate officers and support staff.
Ensure department is functioning within all local, state and federal laws.
Monitors and observes patrol and investigative activities to ensure all department personnel conforms to company and divisional policies.
Communicates using two-way radio and telephones.
Oversees and may personally participate in responding to and investigating criminal and procedural violations, obtaining evidence, compiling information and preparing case reports.
Attends and represents the department or its officers at court hearings.
Maintains contact with supervisory staff to coordinate department activities.
Ensures availability by radio or phone for consultation on major incidents and / or emergencies.
Communicates pertinent information to the Security Manager and Executive Management in accordance with departmental and company policy.
Operates a company vehicle in accordance with departmental policy and procedure.
Adheres to and enforces all Six Flags and specific Park policies and procedures, including, but not limited to, safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment.
Oversees scheduling, interviewing, hiring, and recruiting of all department personnel.
Organizes, designs, updates and delivers all departmental trainings.
Keep up to date and accurate records of trainings for all departmental personnel.
Assist in preparing annual budget and monitors compliance.
Analyze and recommend improvements to department equipment and facilitates and propose logical solutions within the budget to the Manager of Security for approval.
Research, organize and execute departmental purchases as approved by the Manager of Security.
Research, write and revise the Department Manual of Policies and Procedures.
Recommend, assist, and lead in employee discipline procedures.
Coordinate, approve and maintain daily paperwork and packets.
Review and approve reports prepared by subordinate officers.
Conduct periodic performance evaluations on appointed personnel.
Leverage all available tools and technology to their fullest potential in support of loss prevention efforts.
Develop and manage an internal auditing team.
Monitors emerging trends in risk assessment and loss prevention.
Implements innovative strategies to safeguard assets and operations and anticipates future challenges.
Qualifications:
Bachelor's Degree ( 4 year College or University) Criminal Justice or Law Enforcement Management.
1 - 4 Years related experience Law Enforcement.
At least 21 years of age.
Possess a valid driver's license.
Possess or have the ability to obtain NC and SC armed Security Officer certification.
Must be able to obtain SC SLED certifications as an Armed Security Officer and Trainer.
Must be able to obtain a certificate in non-confrontational investigative interviewing techniques.
Must be highly organized, self-motivated and able to perform well under pressure and receptive to feedback.
Ability to communicate effectively with guests, employees, management, and Law Enforcement Agencies.
Must possess a working knowledge of Criminal Law.
Required to read, comprehend and speak English language.
Ability to work nights, weekends, and holiday periods to meet business needs.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state of provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company Policy, unless prohibited by federal, state, or provincial law.
Auto-ApplyCampground Front Desk Supervisor
Gastonia, NC job
Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams
Responsibilities:
Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures
excellent guest service s is provided while maintaining productivity; assists in coordination and placement of
front desk, reservations, and concierge associates.
Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest
check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability.
Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to
guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all
associates.
Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality
Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations.
Assists Front Office Manager with guest supply inventory and product ordering as necessary.
Other duties as assigned.
Qualifications:
Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.
Auto-ApplyMerchandise Manager
Charlotte, NC job
The Merchandise Manager is responsible for daily oversight and management of the park's Merchandise operations, including vision and strategies that result in profitability growth, safety requirements, world-class Guest service, and associate development and engagement. This position is a hands-on leader that directs the daily operations and leads the Area Manager team to achieve associate, guest and financial goals. All of this will be done in a manner consistent with the mission, values, operating philosophies and standards of Carowinds.
Responsibilities:
Leads, trains, and develops direct reports through consistent coaching and feedback while driving productivity and morale of the team. Holds self and others accountable to high performance standards. Foster adaptability within assigned work group. Lead by example in an ever-changing climate, be open and set the example for willingness to new ideas and opportunities. Embrace and positively communicate change.
Ensures that Retail-related competencies are in place, executed and managed effectively and consistently across the operation. Examples of competencies include, but are not limited to, Retail execution, brand delivery, general safety, budgeting, inventory management and replenishment, expense control, loss prevention, guest experience, speed of service, staffing, and training/development, etc.
Partners with local and corporate counterparts in the development of strategy. Work with Merchandise support partners and Product Developers and Planners to proactively create, implement, and manage strategies that ensure effective product flow and stock levels to minimize stock loss and maximize sales, and make location plan adjustments as needed.
Establishes and implements the visual merchandising plan for all merchandise locations, drives creative solutions to deliver unique shopping environments and compelling store displays / windows that entice the guest.
Understands and drives appropriate metrics to assess business performance - Sales, Per Cap, ADT, Forecast, Budget (sales and KPIs) and Controllable Expenses (operating supplies, shrink and payroll). Discern insights based in understanding relevant market and guest population trends, key business performance metrics and operational feedback to develop appropriate plans and forecasts for the merchandise business by park/location.
Ensure the continual adherence of a safety culture throughout the Merchandise team that includes an established safety plan, and compliance with all state, federal, local and company rules and regulations.
Receives and responds to guest inquiries, concerns, and complaints; takes corrective action as needed to maintain excellent guest service and integrity of park policies. Participates in the Manager on duty rotation.
Maintain financial, operational, and quantitative responsibilities for an assigned role / business category. This may include, but not be limited to Merchandise, Games, Managing of Revenue Partners, Photo, Service/Rentals, Warehousing, Merchandising, or any combination of disciplines.
As required, have confidence and ability to work autonomously to meet department goals and objectives while keeping Senior Leader apprised of progress, concerns, and/or needs.
Qualifications:
Bachelor's Degree, focus in Business, marketing, merchandising preferred.
At least 6-8 years of prior work experience working in merchandise/retail industry.
At least 3-5 years of prior experience leading and supervising a large team.
Ability to work in a fast paced environment, easily shift from strategic to tactical work, creative thinker, ability to work across decisions to achieve common goals, guest and associate focused.
Strong presentation skills.
At least 5% of travel required for position.
Ability to work nights, weekends, and holiday based on business needs.
Auto-ApplySenior Project Manager/Scrum Master (Life Insurance)
Hartford, CT job
This position will provide subject matter expertise and direction on complex projects/initiatives for assigned area(s) of responsibility to ensure solid project management and agile practices are understood and enacted. As the Sr. PM/Scrum Master, you will provide delivery oversight and delivery expertise for a fast-paced application development environment with multiple project team streams utilizing agile methodology. The role will act as Scrum Master and communicate and liaise with stakeholders from across the business, facilitate discussions/decisions, monitor program activities, and resolve issues.
What you'll be doing
Provides project oversight on Actuarial Data Repository initiative that will translate strategic business objectives into actionable plans focusing on delivery and advancement of Lincoln's Data strategy.
Manages the delivery and execution of projects milestones to ensure business capability is realized and cost, time and quality goals are met.
Identifies critical path items & action plan to remediate open items including due dates, etc.
Identifies and manages risks, issues and dependencies and responsible for managing impediments to an outcome.
Manages and reports key project status, developments, challenges to the sponsors and key stakeholders.
Facilitates discussion, decision making, and conflict resolution.
Collaborate closely with Product Owner, Product Manager and Stakeholders on project roadmap development and execution.
Manages and leads one to two application development team(s) to using agile methodology. Facilitates day-to-day project management/Agile ceremonies (Planning, Daily Stand-up, Retrospective and Backlog refinement).
Identifies and directs the implementation of process improvements that significantly improve quality across the team, department and/or business unit.
Identifies and recommends process improvements that significantly reduce workloads or improve quality.
Must-haves:
8+ Years of experience as a project manager/scrum master leading multiple software development project teams to deliver high-quality software solutions using Agile techniques.
Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) in IT or related business field
Thorough understanding of multiple SDLC methodologies with an emphasis on Waterfall/Agile hybrid methods.
Experience managing multiple teams simultaneously environment, including onsite and remote team members.
Experience managing team capacity, demand, product and requirement backlogs, and executing effectively and efficiently using a combination of traditional project management and Agile techniques such as Scrum or Kanban.
Demonstrated experience in project management practices and principals.
Strong experience in managing multiple custom software development efforts.
Knowledge of enterprise Agile management tools.
Proven ability to develop creative and collaborative approaches.
Financial Services and/or Insurance Industry experience
Director of Technical Design, Wholesale Apparel
New York, NY job
We are currently looking for a Technical Design Director. The essential duties and responsibilities include, but are not limited to, the following:
Must be able to advance the goals of the brands being supervised by ensuring that they are meeting their goals of fit, construction and design aesthetic.
Evaluate current and future workload to ensure that staffing levels are adequate.
Ensure that the brands are meeting their goals of the Time and Action Calendar.
Ensure that all associates being supervised are fully trained to the Technical Department standard.
Must be a proven leader who is able to motivate the technical team to do the best job possible.
Run fittings and manage the fit approval process with those under supervision.
Able to generate annual appraisals of those under supervision.
Must develop a good working relationship with those under supervision as well as members of other departments and outside vendors.
Must ensure that all under supervision adhere to the time and action calendar.
Must attend and participate in company meetings.
Manage and set goals for team members
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum 10 years' experience as a technical designer in Denim and/or woven in Women's and Plus markets
In addition to the above years, the candidate must have a minimum of 5 years' experience in supervising a team of multiple Technical Designers.
Open minded and forward thinking- able to both create and accept change
Qualified to create and revise pattern blocks and instruct factory on how to correct their pattern.
Computer literate and have good communication skills.
Familiar with at least 1 3D cad system, and willing to learn
Strong knowledge of fit and how to correct fit issues
Strong construction knowledge.
Must have good retention of facts and department systems.
Attention to detail and accuracy is a required skill.
Able to make decisions independently.
Able to adjust to changing business needs.
Must have first-hand knowledge of sewing and factory processes.
Must have knowledge of denim washes and processes as it pertains to the fit and execution of denim product.
Salary Range: 130K - 150K *Actual base salary for this role within the above range will be based upon experience, qualifications and/or assigned unit.
We are an EEO/Affirmative Action Employer. All qualified applicant swill receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Executive Personal Assistant
New York, NY job
Confidential | Executive Assistant (Personal Executive)
A highly accomplished personal executive is seeking an exceptional Executive Assistant to provide comprehensive, discreet, and high-touch support in New York City. This role requires impeccable judgment, speed, and attention to detail while managing both professional and personal priorities in a fast-paced environment.
Key Responsibilities
• Proactively manage complex calendars, including personal and private meetings
• Coordinate and schedule personal errands and day-to-day logistics
• Arrange domestic and international travel, including flights, accommodations, visas, ground transportation, and detailed itineraries
• Secure reservations at high-end restaurants, private clubs, venues, and events across New York City and globally
• Act as a trusted gatekeeper, handling sensitive information with the highest level of confidentiality
• Anticipate needs, solve problems quickly, and ensure seamless execution of all requests
Qualifications
• Proven experience supporting a senior executive, high-profile individual, or family office
• Deep familiarity with New York City's dining, hospitality, and cultural landscape
• Exceptional organizational skills and meticulous attention to detail
• Quick-witted, resourceful, and able to operate at a fast pace with minimal direction
• Strong communication skills and professional discretion
• Ability to handle changing priorities calmly and efficiently
Help Desk Specialist
Santa Monica, CA job
Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer . We will be building out a new environment with state of the art technology.
Your key responsibilities include:
Act as a first point of contact for users striving towards first call resolution but able to escalate when needed.
Deliver advanced hands-on and remote support for critical end-user computing tasks, such as telephony (Cisco and dealer voice), mobile devices (iOS and Android), and video conferencing systems (Zoom).
Engage in collaborative efforts with second and third level technology teams, both domestically and internationally, to resolve complex or urgent issues.
Create and manage detailed logs of incidents and requests, identifying trends.
Handle user requests and incidents through multiple channels including walk-ups, chats, email, MS Teams, and ticketing systems.
Building and deploying PCs and laptops.
Development Events Manager
Dallas, TX job
The Events Manager within the Development department at The Dallas Opera is a pivotal member of our fundraising team, responsible for planning and executing a diverse portfolio of events designed to cultivate and steward our donor base. This position is integral to the operational success of our development initiatives, serving as a key driver in building meaningful relationships with supporters and ensuring the seamless delivery of high-impact donor engagement opportunities. By orchestrating Development events, the Events Manager plays a critical role in advancing The Dallas Opera's mission and sustaining the organization's philanthropic growth.
This position is a permanent full-time position within the Development department, reporting to the Associate Director of Development and working closely with the Marketing and Operations departments.
Responsibilities
The Events Manager will plan and implement all donor-related events. Events fall into a wide range of events ranging from artistic salons, backstage tours, cast parties, catered dinners for donors, luncheons, mixers, opening night parties, receptions, and more.
The Events Manager is responsible for maintaining the events calendar and works collaboratively with members of the Development and Operations teams, as well as the AT&T Performing Arts Center and catering vendors, to plan and execute events. This role includes creating and managing event-related expense budgets, serving as the primary relationship manager for vendors, and providing oversight for vendor interactions. The Events Manager regularly interacts with a diverse group of individuals, including young professionals, high-net-worth donors, Board members, outside vendors, and colleagues across all departments.
Event Manager Duties
Plan and execute all membership events for Friends, Inner Circle, Orpheus Legacy Society, and other donor groups
Plan and execute signature events - Opening Night (fall) and OnStage Dinner (spring); artistic development related events - Vocal Competition Judges Luncheon and post-concert reception (spring); Women Conductors panel discussion and luncheon (fall and winter); post Showcase Concert reception (winter); Titus Recital post-concert reception and dinner (winter); and other events, as needed
Partner with the Artistic and Production teams to coordinate event programming and artistic elements.
Work across The Dallas Opera teams, particularly Operations, to plan and execute events
Collaborate with Marketing and Communications teams to promote events through email campaigns, social media, and printed materials
Create and manage event budgets, ensuring financial accountability and cost-effectiveness
Oversee event logistics, including venue selection, vendor negotiations, catering, AV, and décor, serving as relationship manager with all vendors, specifically AT&T Performing Arts Center and catering partners, maintaining positive working relationships while setting performance expectations and enforcing accountability
Conduct post-event evaluations to measure success and identify areas for improvement; prepare post-event reports, including financial summaries and attendee feedback.
Serve as the primary point of contact on event days, ensuring all operations run smoothly; handle last-minute adjustments and problem-solve to maintain a high-quality guest experience.
Work nights and weekends to staff donor events
Other duties as needed
Traits and Characteristics
Adaptability to thrive in a dynamic environment by quickly adjusting to changing priorities, solving unforeseen challenges, and maintaining composure under pressure to ensure event success.
Aptitude for multitasking, prioritizing, attention to detail, accuracy and managing time in a fast-paced environment which often presents competing priorities
Strong project management and organizational skills; takes initiative regarding quality, accuracy, and timeliness of assignment
Team player with customer service mindset, collaborative spirit, and proven ability to build productive working relationships internally and externally.
Skills, Knowledge, and Certification
Three years+ events experience with a proven track record of success
Excellent writing and copy editing skills
Demonstrated proficiency with budget and vendor management
Strong interpersonal skills
Able to handle sensitive, confidential information with discretion and professionalism
Knowledge of opera, music and/or performing arts is preferred
Proficiency in Microsoft Office products (Word, Excel, PowerPoint), and collaborating in a Microsoft 365 environment; knowledge of Tessitura and Asana preferred
DCM Program Manager
Kerrville, TX job
JOB PURPOSE:
The DCM-Program Manager is responsible for the overall program and fiscal oversight of the Endeavors Disaster Case Management Program. The DCM Program Manager is responsible for compliance with grant and contractual requirements, meeting performance objectives and timely reporting goals of the Disaster Case Management program throughout each assigned Region. This position ensures that program staff meets the needs of disaster affected individuals and families.
*Due to the nature of the job and the confidentiality of client information, work-from-home options will not be available for this position.
ESSENTIAL JOB RESPONSIBILITIES
Program Leadership & Daily Operations
Serve as the primary leader responsible for the success of the Disaster Case Management Program, ensuring staff meet deliverables, maintain compliance with FEMA, state, and organizational standards, and advance the mission.
Manage daily operations of assigned staff, including case management services, office procedures, timekeeping, reporting, and compliance with all FEMA guidance.
Lead and inspire the team by setting clear expectations, modeling professionalism, and fostering a culture of accountability, transparency, and collaboration.
Staff Management & Development
Work with Human Resources and Supervisors to recruit, hire, train, and retain staff who meet program targets and provide high-quality services.
Supervise Case Managers through quality hiring decisions, training, mentoring, and coaching in trauma-informed care and best practices.
Monitor performance; provide timely evaluations, feedback, and performance improvement plans.
Identify staff training needs; equip Supervisors to address them and provide supplemental training as needed.
Supervise Disaster Case Manager Supervisors, providing oversight, mentorship, and accountability to ensure quality leadership.
Partner with Supervisors to recruit, hire, train, and retain Case Managers that meet program targets.
Equip Supervisors with tools and guidance for team support, onboarding, and corrective action plans.
Conduct regular one-on-one meetings with Supervisors to review caseloads, identify barriers, and ensure consistent application of FEMA/state policies.
Provide coaching and professional development to Supervisors to strengthen their leadership capacity.
Maintain communication with contracted agencies, client families, and community partners; convene periodic meetings and provide updates.
Leadership Excellence
Demonstrate leadership by asking critical, forward-looking questions that drive program growth, such as:
“How can we improve recovery outcomes for survivors and families?”
“What barriers are preventing progress, and how can we remove them?”
“What resources, coaching, or training do staff need to excel?”
Participate in FEMA/state trainings and professional development to stay current with best practices.
Demonstrate exceptional customer service and servant leadership by placing the client first and ensuring actions align with the mission to
Empower people to build better lives for themselves, their families, and their communities.
Other Duties
Perform other responsibilities as assigned to support program success and organizational needs.
LEADERSHIP PERFORMANCE INDICATORS (KPIs)
Team Retention & Engagement
Maintain a staff retention rate of 90% or higher.
Conduct quarterly satisfaction surveys with at least 80% positive feedback.
Program Deliverables & Compliance
Ensure 100% of program deliverables and contractual requirements are met on time.
Achieve 95% accuracy on case file reviews.
Staff Development & Growth
Provide at least two professional development opportunities per quarter for each Case Manager.
Ensure 100% of staff receive timely performance evaluations and coaching plans.
Leadership Communication & Accountability
Facilitate bi-weekly team meetings to communicate updates, review progress, and track follow-ups.
Respond to staff requests for approvals, guidance, or escalations within an average of 48 hours.
Client & Community Impact
Ensure 100% of clients have IRPs initiated and updated on time.
Maintain 85% or higher client satisfaction on professionalism, timeliness, and quality of services.
Education
Bachelor's Degree in social/behavioral health or related field required.
Master's degree preferred.
Experience
5+ years of management and supervision experience; supervising remote/distance employees a plus.
Experience with disaster and emergency services strongly preferred.
Attendance
Must maintain regular, acceptable attendance as determined by employer.
Licenses
Valid driver's license with a clear record.
Vehicle
Daily use of a personal vehicle required; up to 10% travel within a multi-county region.
Other Requirements
Willingness to travel as needed.
Must pass criminal and related background checks.
Must be available to work nights, weekends, and holidays as required.
Must not pose a direct threat or significant risk to the health or safety of self or others.
Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.
Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email **************** or speak with your recruiter.
Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at ************************. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.
Technical Director
Peoria, AZ job
Arizona Broadway Theatre (ABT) is a 501(c)(3) nonprofit organization and a one-of-a-kind, award-winning professional theatre in Arizona. Renowned for its state-of-the-art productions and a unique dinner-and-show experience, ABT combines high-quality entertainment with freshly prepared cuisine. Based in Peoria, AZ, the theatre is supported by the community to create exceptional musical theatre and provide impactful youth programming across metropolitan Phoenix. ABT is dedicated to fostering arts education and delivering family-friendly performances that enrich the community.
Job Title: Technical Director
Reporting Relationship: Reports to Production Manager
Supervises: Assistant Technical Director, Shop Foreman, Carpenters, Scenic Charge Artist
Job Time + Classifications: Regular Full-Time Exempt
Typical Work Schedule: 8 am to 5 pm; Monday-Friday; Overtime as necessary
Pay: $60,000 - $65,000 DOE + full benefits package (PTO, medical, dental, vision, life insurance)
General Functions
-Oversee the design, build, and maintenance of sets for each production
-Estimate the expense of time, labor, and materials to execute scenic designs
-Supervise and guide all scene shop employees in the construction of the scenic design
-Complete scenic builds within budget.
-Operate and maintain the correct and safe rigging of all movable scenery
-Maintain a safe and sanitary work environment
-Achieve the artistic goals of ABT and the Scenic Designer
Duties and Responsibilities
General
-Participate in the pre-production planning as it pertains to all elements of the scenic design.
-Monitor budget status as the scenic build is progressing to ensure the scenic build is completed within budget.
-Maintain all aspects of the scene shop, including equipment, tools, crew safety, and inventory of materials.
Production
-Work with Artistic Director, Artistic Producer, Production Manager, Scenic Designer, and Director on the design of the set and scenic concept.
-Estimate the expense of time, labor, and materials to build the proposed set and report to the Production Manager.
-Oversee production of the set through the technical/dress rehearsal process.
-Plan, build, and test special effects.
-Oversee maintenance of all technical aspects during the run of the production.
-Work with directors, artists, and the Stage Manager as necessary.
Staff/Personnel
-Hire, train, and supervise the scene shop crew during set builds.
-Review time records for submission to the payroll department
Knowledge and Skills
-Bachelor's Degree in theatre or equivalent professional experience in scenic construction or related work.
-Five years of professional theater experience with at least 4 years of experience as a Technical Director or similar position.
-Knowledge of construction techniques for carpentry, rigging, and welding is required.
-Experience preferred in MS Office Suite - especially Word, Excel, and Outlook, AutoCAD, and Google SketchUp
-Ability to use, operate, and train team members on various aerial work platforms, including but not limited to scissor lifts and single-person mast lifts.
To apply: Send cover letter and resume, along with three references, to Production Manager, Jamie Parnell at *********************
Administrative Assistant
Atlanta, GA job
The Administrative Assistant provides comprehensive administrative and operational support to leaders and teams to ensure efficient day-to-day business operations. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. The Administrative Assistant serves as a key point of contact, supporting internal stakeholders while maintaining professionalism, confidentiality, and accuracy.
Key Responsibilities
Provide administrative support to managers and/or departments, including calendar management, meeting coordination, and travel arrangements.
Prepare, edit, and distribute correspondence, presentations, reports, and other business documents.
Serve as a primary point of contact for internal and external communications, directing inquiries appropriately.
Coordinate meetings, including scheduling, agendas, materials, and follow-up actions.
Maintain accurate records, files, and documentation in accordance with company policies and retention requirements.
Support expense reporting, purchase orders, invoicing, and other administrative processes as needed.
Assist with onboarding activities, training coordination, and general office support.
Monitor deadlines, track action items, and proactively follow up to ensure timely completion.
Support special projects and process improvement initiatives as assigned.
Ensure compliance with company policies, confidentiality standards, and applicable regulatory requirements.
Qualifications
High school diploma or equivalent required; associate's degree or higher preferred.
2+ years of administrative or office support experience in a professional environment.
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and other office productivity tools.
Strong written and verbal communication skills.
Excellent organizational, time management, and multitasking abilities.
High level of discretion when handling confidential or sensitive information.
Ability to work independently and collaboratively with cross-functional teams.
Preferred Skills
Experience supporting senior leaders or multiple stakeholders.
Familiarity with document management systems and collaboration tools.
Experience in regulated, manufacturing, or corporate environments.
Work Environment
May require occasional overtime or schedule flexibility to support business priorities.
Networking Engineer (Media)
Culver City, CA job
NETWORK ENGINEER (for TV/Entertainment industry)
Culver City, CA (HYBRID)
Seeking a highly skilled and motivated Media Networking Engineer (Contractor) to join our Content Engineering team. This is a unique opportunity to play a critical role in optimizing network infrastructure to support our growing media and entertainment (M&E) ecosystem. The Media Networking Engineer will be a key technical resource, working closely with media production teams, networking teams, and security experts to architect, advocate for, and implement tailored networking solutions that meet the demanding performance and security requirements of M&E workflows. The ideal candidate will possess a deep understanding of networking principles, media protocols, and security best practices, as well as a passion for enabling creativity and innovation in a fast-paced environment. While not always directly involved in day-to-day support or implementation, this role is critical in ensuring that all aspects of M&E networking are properly addressed and supported. Beyond technical expertise, the ideal candidate will be a highly effective communicator and collaborator, capable of building strong relationships across diverse teams and advocating for the needs of our media organizations.
Key Responsibilities:
Solution Design & Architecture: Assist in the architectural design of end-to-end networking solutions for M&E workflows, ensuring scalability, reliability, and security. Solutions should be designed to support a variety of media formats and workflows, including baseband video, compressed video, and audio over IP.
Networking Team Collaboration & Advocacy: Act as a key liaison between Media teams and GNS, building strong working relationships to champion the unique networking requirements of media teams and ensure that their needs are met. This includes effectively communicating documented requirements, proactively resolving conflicts, and fostering a spirit of partnership.
Security Compliance & Hardening: Ensure that all network solutions comply with our security policies and best practices. Implement security controls to protect sensitive media assets.
Troubleshooting & Triage: Provide expert-level troubleshooting and triage for network-related issues affecting media workflows. This may involve some direct, on-site support to diagnose and resolve critical issues.
Documentation & Training: Develop and maintain clear and concise documentation of network configurations and procedures. Provide training to media teams on best practices for network usage and security.
Vendor Management: Work with vendors of media-specific hardware and software to ensure compatibility with our network infrastructure.
Proactive Monitoring & Tuning: Identify opportunities to implement proactive monitoring and alerting systems to identify and resolve network issues before they impact media workflows. Continuously tune network configurations to optimize performance.
Automation & Orchestration: Identify opportunities to automate network configuration and management tasks to improve efficiency and reduce manual effort.
Qualifications:
8+ years of experience in network engineering, with a focus on supporting media and entertainment workflows.
Exceptional communication, interpersonal, and relationship-building skills, with the ability to effectively communicate technical concepts to diverse audiences and build consensus around solutions.
Proven ability to document complex technical requirements in a clear and concise manner.
Deep understanding of networking protocols (TCP/IP, UDP, DNS, DHCP, etc.), routing principles (OSPF, BGP), and Layer 2/Layer 3 networking concepts (VLANs, QinQ, MLAG, LACP).
Experience with network security technologies (firewalls, intrusion detection systems, VPNs), preference for experience with Palo Alto Networks firewalls.
Strong knowledge of media protocols (SRT, RIST, NDI, Dante, AVB) and SMPTE ST 2110 standards for professional media over IP networks
Strong understanding of service uptime, redundancy, and failover mechanisms in a broadcast environment.
Experience with high-performance storage solutions (Qumulo, Isilon, etc.).
Experience with cloud computing platforms (AWS, Azure, GCP).
Experience with Software Defined Networking (SDN) concepts and technologies such as OpenFlow, or similar.
Experience working with broadcast video equipment, such as routers, switchers, encoders, and decoders.
Experience with timing and synchronization technologies, including Precision Time Protocol (PTP)
Proven experience designing, implementing, and troubleshooting both Wide Area Network (WAN) and Local Area Network (LAN) environments.
Strong understanding of Quality of Service (QoS) principles and implementation techniques.
Excellent troubleshooting and problem-solving skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Passion for media and entertainment technology.
Bachelor's degree in Computer Science, Electrical Engineering, or equivalent experience.
Preferred Qualifications:
Cisco CCNA or CCNP certification.
Experience with network automation tools (Ansible, Puppet, Chef).
Experience with infrastructure-as-code tools such as Terraform or Pulumi.
Experience with scripting languages (Python, Perl, etc.).
Experience with configuration and management of networking equipment from vendors such as Arista, Cisco, and Fortinet.
Familiarity with cellular and mobile networking technologies, such as LTE, 5G, and mobile device management (MDM) solutions.
Experience with in-band and out-of-band network management techniques.
Experience with Virtual Private Clouds (VPC) and Software-Defined Wide Area Networking (SD-WAN) technologies.
Experience with long-haul networking technologies used in broadcast environments (e.g., DWDM, optical transport, high-speed Ethernet).
Experience with audio networking technologies, such as Dante, AES67, and Ravenna.
Knowledge of color science and video engineering principles.
Field Account Executive- State & Local Gov't Accounts
RELX Inc. job in Denver, CO
Do you enjoy selling industry leading services to drive sales and revenue? Do you enjoy collaborating with internal steak holders to deliver on common goals? About our Team: LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the Role
You will be responsible for driving new business sales, developing key relationships, and driving product value. You will aim to bring in new business by prospecting into specific industry sectors and compliance departments. You will open up exciting opportunities with tremendous potential for growth.
Responsibilities
+ Prospecting for new business sales through a high volume of cold calling and follow up in assigned territory
+ Learning, understanding and demonstrating our world class products to prospects
+ Certification and mastery around demonstrating our world class products
+ Achieving or exceeding consistent monthly, quarterly, annual sales goals and sales KPIs
Requirements
+ Have excellent inside or outside sales experience
+ Be experienced with heavy cold calling volume (50-100 outbound/day)
+ Be a good listener, quick thinker, with the ability to work solo and as a team
+ Have a Bachelor's degree or equivalent work experience
+ Demonstrate excellent communication skills both verbally and written
+ Be detail orientated with the ability to follow defined processes
+ Have solid time management skills
+ Be able to use Microsoft Office applications (Word, Excel, PowerPoint and Outlook) and CRM
+ Have the ability to travel up to 40%
Work in a way that works for you:
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the business:
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
Primary Location Base Pay Range: Home based-Ohio $75,900 - $140,700. Total Target Cash: $116,700 - $216,700.
If performed in Colorado, the pay range is $79,800 - $148,100, the TTC is $122,800 - $228,100.
U.S. National Pay Range: $79,800 - $148,100, the TTC is $122,800 - $228,100. Geographic differentials may apply in some locations to better reflect local market rates.
Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.
Application deadline is 01/29/2026.
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week:
● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Information Technology Operations Manager/Director
San Francisco, CA job
Our client is looking for an energetic IT leader to oversee day-to-day IT operations and infrastructure management. This person will guide a technical team along with several vendor partners responsible for designing, testing, implementing, and supporting our enterprise IT infrastructure. This includes the data centers, Microsoft 365, Cisco networks, Windows servers, VoIP, VDI environment, and windows desktop endpoints.
This person should have strong project management and communication skills. The position requires a self-motivated, organized, and data driven technical leader. ITIL discipline and experience is a significant plus.
This leader will work closely with decision makers in other departments to identify system capacity, availability, and recoverability requirements in order to recommend, develop, implement, and support cost-effective architectures for the management of critical enterprise data. They will ensure high levels of data quality and application availability while containing costs. This individual will also evaluate new projects and applications to determine the infrastructure necessary to support them.
Essential Responsibilities:
Lead, coach and develop a team
Manage multiple vendors, monitor invoicing, contracts, and SLAs
Communicate and coordinate effectively across the enterprise to ensure collaboration and quality service delivery
Maintain IT Operations operating and capital budget
Coordinate and ensure IT service maintenance while balancing system availability
Incident management (research, identify, track, and communicate incidents and problems within purview)
Establish and maintain proactive system and enterprise network monitoring
Identify key reports providing metrics for IT services (system availability, incident management, problem management)
Establish appropriate SLAs and metrics to measure and report regularly
Enforce ITIL discipline within the group, department, and organization with special focus on Incident Management, Change Management, Problem Management, Capacity Planning, Knowledge Management, and CMDB
Work with vendors to determine “out-of-box” solutions where appropriate
Establish minimal hardware/software standards that provide effective solutions based on roles and responsibilities of users
Develop, test, and maintain a proven disaster recovery/business continuity planning solution
Work closely with Information Security expert(s) to insure security of enterprise
Organize and prioritize assigned tasks within department to meet established schedules, timeliness, and/or deadlines
Requirements:
5+ years of relevant leadership experience and/or college or advanced degree in IT/MIS
Strong technical proficiency with Microsoft Active Directory and related technologies
Strong technical proficiency with Microsoft 365
Proven tenure working to provide critical IT services
ITIL knowledge and experience a major plus
Experience and technical understanding of the following:
Data networking
Cloud Services
Microsoft Windows
Microsoft 365 Tenant Management
Microsoft 365 Products (Email, OneDrive, SharePoint, Teams, etc.)
Endpoint management
Data center operations
VoIP/UCaaS solutions
Virtual Desktop solutions
Information security
Networking, including WiFi and SD-WAN
VPN
Office Manager-On Site
Fort Lee, NJ job
Title: Office Manager
Competitive Pay and Benefits
Thank you for your interest in this role. All interested applicants please use our LinkedIn account to upload your cover letter and resume. Due to the volume of applicants, TPA will not be accepting applications, profiles, nor referrals from staffing agencies for this role.
The Players Alliance is seeking a professional, reliable, mature, energetic, friendly, highly skilled Office Manager who will be based at our Fort Lee, NJ office. The TPA Office Manager will ensure that the office environment is organized, functional, and welcoming. This role is crucial for maintaining operational efficiency and supporting our team. As a full-time position, the ideal candidate must be highly self-directed and capable of managing administrative tasks, vendor relationships, and office logistics independently.
RESPONSIBILITIES
Office Administration & Logistics
Provide essential friendly, professional, and customer centric service to all guests at all times. Interact with visitors with grace and diplomacy, always displaying business etiquette
Manage the day-to-day office and site needs, ensuring smooth operations, functionality, and preparedness across all program spaces.
Oversee daily office operations, oversee the maintenance of a clean and organized worksite, and ensure staff and site have suitable supplies for the office to function at a high-level.
Manage office supplies inventory, ensuring all necessary items (e.g., stationery, printer toner, kitchen supplies) are stocked and organized.
Oversee the maintenance of office equipment (e.g., printers, copiers, coffee machines) and coordinate necessary repairs or servicing. Ensure all office machines operate properly: copy machine, postage meter, printers, etc., order copier supplies, maintain postage in meter, coordinate repairs/service with the appropriate vendor
Manage incoming and outgoing mail, packages, and deliveries.
Ensure the physical office space is clean, tidy, and presentable at all times, coordinating with cleaning services.
Serve as the office phone operator, answer calls, respond to inquiries with information, route callers, and monitor/route or respond to voicemail messages
Ensure office safety and operating efficiency by reporting all facility problems to building management, i.e., lack of heat or air conditioning, water, safety, and cleanliness issues, etc., coordinate repairs/facilitate prompt resolutions, and inform staff throughout the process
Order and maintain inventories of essential office and kitchen supplies, provide ongoing office orientation, and instruct employees on the use of office machines
Collect, sort, and distribute office mail; meter and post outgoing mail, assist staff with UPS & FedEx
Coordinate in office meetings, book and set up conference room, order food/catering
Coordinate annual office-wide clean-up day, file storage transfer, and shredding event
Conduct annual safety drills coordinated with building management. Coordinate annual safety lectures with the local police and fire departments. Monitor first aid kit, AED device, and fire extinguishers
Administrative Support
Provide comprehensive administrative support to the VP, Program Operations, including scheduling, calendar management, and travel logistics.
Prepare and edit communications, reports, and documents with a high level of accuracy.
Serve as the first point of contact for clients, visitors, contractors, and site representatives.
Assist with organizing meetings, events, and program-related activities.
Team Support & Coordination
Assist with onboarding and off-boarding administrative tasks for new and departing team members (e.g., key card access, desk setup).
Coordinate and schedule company meetings, internal events, and luncheons.
Safety & Compliance
Maintain office security protocols and manage access (keys, badge systems).
Ensure basic workplace safety standards are met (e.g., fire safety, first aid kits).
Requirements
Associates or Bachelor's Degree Preferred. Proven experience (e.g., 7+ years) in an Office Manager, Senior Administrative Assistant, or similar operational role.
Minimum 5 years of experience with database management and handling confidential information.
Experience in nonprofit, community-based, or social services settings preferred.
Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines independently.
Excellent verbal and written communication skills.
Proficiency in Google Suite (Docs, Sheets, Slides) and Microsoft Suite
Experience working in a fast-paced and fun environment.
Ensure full compliance with organizational policies, safety standards, and operational protocols.
Systems & Process Improvement
Collaborate with leadership and staff to streamline administrative and operational processes.
Utilize Microsoft Office Suite, Microsoft 365, Teams, Zoom, and Smart Boards to support office efficiency and digital communication.
Skills & Competencies
Strong written and verbal communication skills.
Exceptional organizational skills with attention to detail and the ability to manage multiple priorities.
Ability to work independently and collaboratively with diverse teams and external partners.
Strong interpersonal skills and the ability to engage effectively with community stakeholders and court-related partners.
Qualifications
Associate's or Bachelor's degree in business administration, nonprofit management, or related field preferred; equivalent experience considered.
5-6 years of experience in office administration, nonprofit, or related work environment.
Strong organizational skills, with attention to detail and ability to manage multiple priorities.
Proficient with Microsoft Office, Google Workspace, and office technology.
Familiarity with donor management or CRM software a plus.
Excellent interpersonal and communication skills.
Ability to work independently as well as collaboratively with a team.
Commitment to the mission of The Players Alliance
Experience working with the under-served community is a plus
Office and Operations Manager
Sacramento, CA job
An organization in the Sacramento area that focuses on dismantling the systemic forces that endanger the health of people of color, confronting the urgent crises born at the intersection of racial, social, and environmental injustice, is looking for an Office and Operations Manager to join our organization to lead and oversee general office administration and operations. The Office Manager and Operations Manager will oversee the administrative and operational functions of the organization, ensuring smooth, efficient, and mission-aligned daily operations. This role requires a detail-oriented, organized, and proactive individual who can effectively manage resources, support staff, and programs, and contribute to creating a workplace environment that reflects the organization's values of equity, collaboration, and excellence.
Reporting to the Executive Director, the Office and Operations Manager will be responsible for the operational success of the organization. This is a position where you will be in the office on your own most of the time.
KEY RESPONSIBILITIES:
Office Operations
Oversee day-to-day office operations for both virtual and in-person environments, ensuring workflows are efficient and aligned with organizational priorities.
Manage office supplies, technology tools, and equipment, and coordinate with vendors and service providers.
Maintain a clean, organized, and culturally welcoming workspace that fosters collaboration and well-being.
Identify, recommend, utilize innovative programs/projects, and manage grants, databases, and software tools.
Staff Support and Coordination
Support onboarding and training for new hires, ensuring they are introduced to CBHN's mission, culture, and operational systems.
Serve as a central point of contact for operational needs, helping staff troubleshoot challenges and access necessary resources.
Administrative Support
Provide comprehensive administrative assistance to the organization. staff, including managing the organizational and board calendar of events, handling incoming and outgoing correspondence, and maintaining accurate organizational records.
Support the Executive Director and leadership team in preparing presentations, reports, and meeting materials for stakeholders, funders, and community partners.
Maintain office services by organizing office operations and procedures, managing and controlling correspondence and filing systems.
Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
Supports the design and implementation of office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments.
Keeps management informed by reviewing and analyzing special reports, summarizing information, and identifying trends.
Supports the recruitment, selection, and orientation of office staff and new hires.
Financial and Accounting Administration
Manage obligations to suppliers, customers, and third-party vendors
Process bank deposits in a timely manner
Support reconciliation of monthly financial statements
Prepare, send, and store invoices
Contact vendors/partners and send reminders to ensure timely payments
Support the submission of tax forms
Work with the accounting team to identify and address discrepancies
Report on the status of accounts payable and receivable in Bill.com to management and accounting staff
Update internal accounting databases and spreadsheets
Monitor and track office-related budgets and expenses to ensure alignment with grant requirements and fiscal policies.
Process invoices, expense reports, and payments in coordination with the organization's finance team.
Communication and Stakeholder Coordination
Act as the primary liaison for office and administrative inquiries, ensuring timely and professional communication with internal staff, board members, community partners, and vendors.
Coordinate logistics for meetings, trainings, and events, both virtual and in-person, that advance our advocacy, education, and community engagement work.
Policy and Procedure Implementation
Develop, implement, and maintain office policies, procedures, and systems that reflect nonprofit best practices and the organization's values of accountability, transparency, and equity.
Ensure compliance with workplace safety regulations and nonprofit operational guidelines.
Ensure reporting systems are used to manage program reporting and communications.
REQUIRED QUALIFICATIONS AND SKILLS:
Bachelor's degree preferred with a minimum of 4 years' work experience, which may include work performed while achieving a degree, such as internships or summer work.
Detail-oriented, strong organizational and time-management skills; able to manage multiple priorities in a fast-paced environment.
Excellent written and verbal communication skills, with a culturally responsive and inclusive approach to communication.
Strong problem-solving and decision-making skills, with the ability to adapt to evolving circumstances and anticipate needs.
Must be proficient in Microsoft Office Suite (Excel, PowerPoint, Teams, Mail merges, Outlook, and cloud-based collaboration tools (e.g., Google Workspace, Zoom, project management platforms), project and grant management tools.
Experience in nonprofit administration and familiarity with grant-related budget tracking preferred.
Commitment to the organization's mission and values, with cultural competency in working with and for Black communities.
Having the ability to take initiative and being self-sufficient means being able to work independently without supervision.
Preferred Qualifications:
Quick learner with the ability to learn new technologies, experience with Bill.com, and ADP will put you at the top of the list.
Leadership experience, including the ability to motivate and support staff, preferred.
Possesses drive, initiative, and a strong desire to succeed
Passionate about health equity and the organization's mission, programs, and relevant public policy issues.
Experience with a track record in working with and/or leading grants and strategic initiatives.
Physical Requirements:
Work is primarily sedentary, with some light physical activity.
Must be able to exert or lift up to 20 pounds of force occasionally.
Travel may be necessary up to 10%.
Skilled operation of a computer, copier, and telephone is required.
In office, possibly hybrid
Work Environment
Report to the Executive Director on a regular basis through scheduled meetings
Participate in regular staff and partner meetings.
Support the strategic initiatives and projects aligned with the Campaign for Health Equity for people of Color.
Occasional travel within the state may be required.
Competitive salary and benefits offered.
Information Technology Support Engineer
Jersey City, NJ job
Tasks and Responsibilities:
Provide Level 1 and Level 2 support for end users (Windows, mobile devices, and peripherals)
Manage user accounts, permissions, and licenses in Microsoft 365, Azure AD, and Entra ID
Perform basic network troubleshooting, ie Wi-Fi and printer issues
Handle ticketing via ServiceNow, ensuring timely resolution and SLA compliance
Support onboarding and offboarding processes (devices, accounts, access rights)
Maintain and update user and administrative documentation
Support IT asset management (hardware lifecycle, procurement, inventory)
Identify and document recurring issues; suggest and implement process improvements
Coordinate with external suppliers and third-party vendors when necessary
Ensure smooth IT operations and support for local office infrastructure
Requirements:
4+ years of hands-on IT support experience in a corporate environment
Strong expertise in Microsoft 365 administration, including Teams, SharePoint, and Exchange Online
Solid understanding of Windows operating systems, mobile device management, and IT peripherals
Experience with Azure AD / Entra ID management
Familiarity with ticketing systems (preferably ServiceNow) and IT asset management
Basic understanding of network fundamentals (LAN/Wi-Fi, printers, VPN)
ITIL knowledge or certification is a plus
Any Microsoft certifications are a strong advantage
Excellent organizational and problem-solving skills with attention to detail
Strong communication skills and the ability to assist users at all technical levels
Self-sufficient, reliable, and able to take ownership of the local office IT environment while collaborating with the wider IT team
Plant Manager
Sandusky, OH job
We are currently seeking a Plant Manager for one of our locations.
Responsibilities
Oversee plant operations such as budget, production schedule and inventory
Strive for zero accidents / incidents while achieving plant goals for DART rate. Drive year over improvement
Manage and lead annual budget process at plant level
Examine processes and design plans to effectively use available resources
Manage, lead, and develop reporting staff
Ensure that employees have the best possible working conditions, through the development of HS&E systems and policies to prevent unreasonable health and safety risks.
Qualifications
Bachelor's degree in Engineering or relevant field, Master degree preferred
10+ years of experience in field, with at least five years in as a Plant Manager
Experience in plant management and manufacturing operations Strong communication, management and supervisory skills
Previous experience in manufacturing environment required, preferably at a Tier 1 supplier
Director of Technical Services
Santa Ana, CA job
Now Hiring: Director of Technical Services
About Aquafinity
Aquafinity is a leader in delivering innovative aquatic system solutions designed for excellence, reliability, and sustainability. We serve a wide range of clients across commercial, institutional, and recreational sectors, providing top-tier water systems supported by unmatched technical expertise and customer care.
The Director of Technical Service plays a key leadership role within Aquafinity's Technical Services division, overseeing field operations, technician development, customer technical support, and project execution.
This individual will lead a team of skilled field technicians, manage complex installation and maintenance projects, and ensure service operations align with Aquafinity's standards of quality, safety, and customer satisfaction. The ideal candidate combines hands-on technical expertise with strong leadership and strategic operational management.
Key Responsibilities
Lead, train, and mentor field service technicians, promoting a culture of safety, accountability, and continuous improvement.
Oversee day-to-day service operations, including scheduling, workload management, and field efficiency.
Provide advanced technical support for internal teams and customers, including troubleshooting and training.
Manage multiple installation and maintenance projects, ensuring timely completion and adherence to company standards.
Serve as the primary technical contact for customers, ensuring exceptional service and issue resolution.
Support departmental budgeting, expense tracking, and revenue forecasting.
Identify opportunities for growth through enhanced service offerings and preventative maintenance programs.
Qualifications
Bachelor's degree in Construction Management, Engineering, or related field preferred.
15+ years of experience in aquatics, technical service, or project management.
Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certification preferred (or ability to obtain within 6 months).
Strong leadership and interpersonal skills with a proven ability to manage and develop teams.
Expert-level knowledge of aquatic systems, pumps, motors, filtration, and water chemistry.
Proficiency with ERP systems and project management tools.
Excellent communication, problem-solving, and organizational skills.
Why Join Aquafinity
Opportunity to lead a high-performing technical service team.
Collaborative environment focused on innovation, safety, and excellence.
Competitive compensation and benefits package.
Career growth and professional development opportunities.
Ready to lead with purpose and technical expertise?
Apply today to join Aquafinity as our next Director of Technical Service and help shape the future of our service operations.