RELX Part Time jobs

About the TeamLexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (************** a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (******************************************************************** the RoleThe Global Customer Operations (GCO) Strategy & Experimentation Leader is a hybrid strategist, innovator, and operator who transforms ideas into scalable impact. Reporting to the Head of GCO Strategy and working closely with the SVP of Global Customer Operations, this role defines the future of how GCO operates, driving strategic planning, AI-powered experimentation, and rapid execution to deliver measurable business outcomes.This leader will architect an AI-ready, future-proof Customer Operations organization that learns fast, scales what works, and continuously reimagines how we deliver value for customers.Responsibilities + Partner with GCO leadership to define the 3- to 5-year roadmap and shape the organization's transformation journey. + Drive alignment between enterprise strategy, customer needs, and operational excellence. + Provide executive-level insights, business cases, and scenario modeling to guide strategic investments and innovation priorities. + Lead a test-and-learn culture across GCO, designing and executing experiments that validate strategy through data and customer outcomes. + Rapidly design, launch, and scale pilots - pressure-testing ideas to identify what works, pivot what doesn't, and accelerate proven solutions. + Build repeatable experimentation frameworks and playbooks that enable speed, rigor, and learning across global teams. + Partner with HR and leadership to evolve GCO's organizational design, talent strategy, and upskilling roadmap for an AI-fluent future. + Identify skill gaps and lead AI-driven capability development programs across all GCO functions. + Translate strategy into execution, aligning cross-functional stakeholders and ensuring initiatives deliver measurable business impact. + Champion change management, communication, and storytelling that connect strategy to action. + Accelerate AI adoption, experimentation, and digital transformation to scale innovation from concept to impact. Requirements + Have proven experience in customer operations, strategy, product management, or innovation-focused roles. + Have proven success designing and executing strategic initiatives and experiments with measurable ROI. + Have strong analytical, storytelling, and executive communication skills. + Have an understanding of experience with organizational design, capability building, and digital transformation. + Have a global mindset and track record of influencing across matrixed, cross-functional teams. Preferred Qualifications + Proven record using data, automation, and AI tools to drive measurable business results. + Deep curiosity about emerging technologies and expertise in integrating generative AI, predictive analytics, and automation into business strategy. + Strong understanding of human-AI collaboration and experience leading AI adoption or experimentation frameworks. + Demonstrated ability to evaluate, pilot, and scale AI-enabled solutions. + Bias for rapid action and comfort with ambiguity; able to move seamlessly from ideation to test to scale in an AI-accelerated environment. Work in a Way that Works for YouWe promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.About the BusinessLexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Ohio $97,700 - $162,700. If performed in Colorado, the pay range is $102,800 - $171,300. U.S. National Pay Range: $102,800 - $171,300. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. Application deadline is 12/31/2025. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Do you have experience with operational customer support and implementing or supporting software solutions? Do you thrive in a collaborative setting where your ideas and creativity are valued? About the RoleThe Customer Success Manager I (CSM) is the primary post-sales contact for assigned customers and plays a key role in ensuring satisfaction, retention, and growth across Elsevier's Clinical Solutions portfolio. As a trusted partner, the CSM leads post-implementation engagement and supports customers in achieving strategic outcomes and long-term value. This role blends healthcare expertise, SaaS acumen, and customer relationship management to support customer success throughout their journey. CSMs collaborate across internal teams to address needs, deliver value, and guide the customer experience from adoption through renewal. About the Team The Customer Performance Team is part of Elsevier's Clinical Solutions Customer Success organization. We work closely with healthcare organizations to help them maximize the value of our products. Our team focuses on providing expert guidance, tailored support, and a seamless experience to empower customers, drive adoption, and strengthen long-term relationships. Responsibilities + + Build and maintain strong, trusted relationships with customers to support their long-term success + Function as a key post-sales contact, supporting customers through onboarding, adoption, and early growth + Collaborate with cross-functional teams to ensure customer needs are communicated and addressed + Reinforce product value by aligning solutions with customer goals and sharing relevant outcomes + Support account growth by surfacing potential opportunities and contributing to renewal planning + Share customer perspectives internally to help inform product and content enhancements + Monitor account activity, flag risks or needs, and assist with proactive engagement strategies + Participate in customer and internal leadership discussions as appropriate + Contribute to team knowledge-sharing, onboarding efforts, and process improvement initiatives Qualifications + + Background in Nursing, Health Administration, Informatics, or a related field preferred + Have 1-3 years of experience in a SaaS or healthcare-related environment (preferred) + Possess basic understanding of subscription-based business models and the customer lifecycle + Have experience with customer engagement, adoption strategies, and relationship management + Be proficient in use of CRM systems, Microsoft Office Suite, and other customer-facing tools + Demonstrate knowledge of digital health solutions or similar enterprise technologies; publishing experience a plus + Be skilled in interpreting data to identify trends and support customer success strategies + Have excellent in-person facilitation, presentation, and influencing skills + Fluency in English required, Arabic, Spanish, or Portuguese a plus + Have excellent organizational skills and effective problem solving abilities U.S. National Base Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. If performed in Ohio, the pay range is $55,100 - $91,900. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Go-To-Market (GTM) Enablement Manager, Primary Research Are you passionate about driving GTM excellence through strategic enablement and cross-functional collaboration? Do you excel at working across diverse teams to develop and implement clear, impactful value propositions that resonate with customers and drive commercial success? About our Team A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. About the Role The GTM Enablement Manager, Primary Research will lead the planning and execution of strategic projects to streamline and elevate the commercialization of primary research content. Reporting to the Director of Primary Research - Commercial Propositions, you will work closely with Research Sales, Marketing, Customer Success, STMJ, and other internal stakeholders to ensure a unified, simplified, and innovative GTM approach. Your efforts will support the team's goal to align messaging, optimize business models, and prepare for future monetization opportunities, including AI-driven initiatives. Responsibilities GTM Strategy & Execution: Leading initiatives around journal renewals, combined (Open Access, Read & Publish) deals, new business propositions, and value articulation strategies. Develop and implement tools, playbooks, and messaging frameworks that enable sales and customer success teams to articulate our value proposition consistently and effectively. Cross-Functional Collaboration: Building strong partnerships across Research Sales, Customer Success, STMJ, Marketing, and other relevant teams to ensure GTM activities are aligned, coordinated, and impactful. Process Innovation & Optimization: Identifying opportunities to innovate existing GTM processes, remove obstacles, and introduce best practices that enhance efficiency and effectiveness. Sales Enablement & Value-Based Selling: Embed value-based selling practices across GTM activities, ensuring that teams consistently articulate and demonstrate the value proposition in customer engagements. Requirements Have a proven experience in GTM strategy and execution. Demonstrated ability to collaborate effectively across diverse functional teams and regions within a highly matrixed organization. Display exceptional business acumen and understanding of primary research, open access models, and related business dynamics. Experience in developing and delivering enablement programs, toolkits, and messaging frameworks. Excellent interpersonal, communication, and stakeholder management skills. Familiarity and experience with sales processes, value articulation, and customer engagement strategies are highly valued. Primary Location Base Pay Range: Home based-New York $102,800 - $171,300. If performed in Maryland, the pay range is $98,100 - $163,500. If performed in New York City, the pay range is $107,400 - $179,100. If performed in Rochester, NY, the pay range is $88,700 - $147,900. If performed in Ohio, the pay range is $88,700 - $147,900. U.S. National Pay Range: $93,400 - $155,700. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

Are you interested in supporting our customer to resolve their issues?Do you enjoy collaborating cross-functionally to deliver on common goals? Join us in shaping a more just world. About Us LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our 10,500 experts and innovative tools help us shape a better world for our customers and communities. About the Role You will engage with existing customers to identify opportunities that drive retention, expansion, and continued revenue growth. You will build strong relationships with key contacts, understand customer needs, and navigate organizational structures to connect with decision-makers who can influence renewals and upsell opportunities. Responsibilities · Working closely with retention teams to schedule qualified appointments, to produce real business opportunities · Assist with the collection and resolution of past-due invoices. · Learning and developing sales skills through our training and development program · Certification and mastery around demonstrating our world class products · Working towards promotion into a sales role Requirements · Prior lead generation or inside sales experience · Great listener, quick thinker, and the ability to work solo and as a team · Bachelor's degree or equivalent experience · Solid verbal and written communication skills · Detail orientated with the ability to follow defined processes · Demonstrated ability to use Microsoft Windows and Office applications (including Word, Excel, PowerPoint and Outlook), Google Chrome, and LinkedIn. Work in a way that works for you We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees. Working with us LexisNexis Legal & Professional is proud to be an equal-opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Together, we are building a diverse and inclusive workplace. Working for you We believe in a healthy work/life balance. We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Comprehensive, multi-carrier health plan benefits- Disability insurance- Dependent care and commuter spending accounts- Life and accident insurance- Retirement benefits (salary investment plan/employer stock purchase plan)- Modern family benefits, including adoption and surrogacy About our Team LexisNexis is a data and analytics company with 10,500 colleagues serving customers in more than 150 countries. We're one of the largest information and analytics companies on the planet. We design solutions that help our customers increase productivity, improve decision-making and outcomes, and be more successful. U.S. National Base Pay Range: $34,400 - $57,300. Total Target Cash: $52,900 - $88,100. Geographic differentials may apply in some locations to better reflect local market rates. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, *************************** About our Team: We're looking for an engineer to join our dynamic development team. Our team is highly focused on helping our customers solve the technical problems associated with their specific missions. Team members use a variety of technologies as appropriate to the problem space and have the opportunity to learn new technologies frequently. By joining our team you not only have the opportunity to contribute to the success of our organization, but to the success of our customers' important missions. About the Role: This position performs moderately difficult research, design, and software development assignments within a specific software functional area or product line. The position should have the ability to work on individual pieces of work and solve problems including the design of the program flow of individual pieces of code, effective coding, and unit testing. Technical Skills: -Must be fully authorized to work in the US, sponsorship will not be provided Knowledge of and previous experience with: C-sharp, .NET, Java, JavaScript, Python, SQL. - Knowledge of and previous experience with deployment of C-sharp .NET applications and microservices to Azure. - Knowledge of and previous experience with source control and development tools including Git source control systems, and Eclipse or Visual Studio Code.- Proficiency with data manipulation languages.- Understanding of data modeling principles.- Ability to work with complex data models. - Knowledge of and previous experience with big data analysis techniques.- Familiarity of industry best practices - code coverage.- Ability to work well with internal and external technology resources.- Ability to write and review portions of detailed specifications for the development of system components of moderate complexity.- Knowledge of software development methodologies (e.g., Agile, Waterfall).- Knowledge of data manipulation languages.- Knowledge of data storage subsystems.- Knowledge of test-driven development.- Ability to write and review portions of detailed specifications for the development of system components of moderate complexity. Responsibilities: - Interface with other technical personnel or team members to finalize requirements.- Write and review portions of detailed specifications for the development of system components of moderate complexity.- Work closely with other development team members to understand moderately complex product requirements and translate them into software designs.- Successfully implement development processes, coding best practices, and code reviews.- Operate in various development environments (Agile, Waterfall, etc.) while collaborating with key stakeholders.- Resolve technical issues as necessary.- Keep abreast of new technology developments. U.S. National Base Pay Range: $77,300 - $128,700. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

About the Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role We are seeking an experienced leader to drive growth, product adoption, and customer success across the Corporate Legal market. This role is responsible for building and executing the go-to-market strategy that connects our product innovation to measurable revenue and customer impact, and drives adoption, utilization, and ultimately, customer success. The Segment Management Director will work cross-functionally to ensure seamless execution across product, sales, marketing, and customer success, while also shaping long-term growth plans for the business. Responsibilities Product & Market Alignment + Partner with Product Management to shape the product roadmap with market and customer insights. + Lead product launch planning and execution, ensuring alignment across sales, marketing, operations, and customer success. + Own market and competitive intelligence, continuously tracking trends, risks, and opportunities to inform strategy. Customer Lifecycle & Growth + Develop and implement customer lifecycle strategies covering acquisition, onboarding, adoption, retention, and renewal. + Oversee adoption and retention programs to drive adoption, usage, value realization, and long-term customer loyalty. + Lead the design and execution of a customer success strategy, ensuring proactive engagement and measurable impact. Sales Enablement & Revenue Support + Drive sales enablement programs to equip the field with messaging, tools, training, and playbooks. + Partner with sales leaders to optimize deal strategy, pipeline health, and territory performance. + Translate product capabilities into customer-centric value propositions that accelerate revenue growth. Customer Voice & Feedback + Establish and scale mechanisms for customer feedback, ensuring insights are translated into product, go-to-market, and support improvements. + Act as a customer advocate in internal decision-making, championing customer needs in strategic planning. Cross-Functional Leadership + Lead collaboration across divisions and functions, ensuring strong alignment with marketing, finance, technology, and operations. + Serve as the primary integrator for go-to-market initiatives across LexisNexis beyond Corporate Legal. People & Organizational Development + Define and execute talent acquisition and development strategy to build a high-performing team. + Develop and monitor Key Performance Objectives (KPOs), ensuring accountability and alignment with corporate goals. + Build a culture of performance, customer focus, and cross-functional collaboration. Requirements + Possess 10+ years of experience in go-to-market leadership roles within SaaS, legal tech, or enterprise software industries. + Proven success in product launches, adoption/retention programs, and customer success strategy. + Strong background in sales enablement and close alignment with revenue teams. + Experience with market/competitive intelligence and lifecycle marketing. + Demonstrated ability to lead cross-functional teams in a matrixed organization. + Track record of talent leadership: hiring, developing, and retaining high-performing teams. + Analytical mindset with expertise in KPO/OKR planning and operational rigor. + Solid communication skills and executive presence; ability to influence at all levels. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, and study assistance, we will help you meet your immediate responsibilities and your long-term goals. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $133,400 - $247,800. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

As a Save Desk Specialist, you will play a crucial role in our Customer Retention team. Your primary responsibility will be to manage customer cancellation requests and strategically identify opportunities to retain customers and maintain company revenue. This role is vital in ensuring customer satisfaction, addressing their concerns, and demonstrating the value of our products and services. Key Responsibilities: * Customer Interaction: Handle inbound cancellation requests, actively listen to customer concerns, and determine the reasons behind the cancellation. * Retention Strategies: Use problem-solving skills and a consultative approach to present tailored solutions and offers to persuade customers to continue their relationship with the company. * Revenue Assurance: Focus on reversing cancellations by emphasizing value propositions and cross-selling or up-selling additional services where appropriate. * Customer Feedback: Gather and analyze customer feedback to understand common cancellation reasons and actively contribute to developing proactive retention strategies. * Communication: Clearly document customer interactions, proposed solutions, and outcomes in the customer relationship management (CRM) system. * Collaboration: Work closely with the sales, support, and marketing teams to ensure a cohesive strategy for customer retention and satisfaction. * Performance Metrics: Meet and exceed individual and team-based retention targets and key performance indicators (KPIs). Qualifications: * Excellent communication and interpersonal skills, with the ability to connect with customers and build rapport. * Strong problem-solving abilities and a knack for creative solutions. * Prior experience in sales, customer service, or a retention-focused role is preferred. * Ability to remain calm under pressure and handle challenging conversations effectively. * Familiarity with CRM software and data analysis tools is advantageous. * A customer-centric mindset and commitment to delivering exceptional service. Benefits: * Competitive salary and performance-based bonus opportunities. * Comprehensive benefits package including health, dental, and retirement plans. * Opportunities for professional development and career growth within the company. * A supportive and dynamic work environment. U.S. National Base Pay Range: $34,400 - $57,300. Total Target Cash: $52,900 - $88,100. Geographic differentials may apply in some locations to better reflect local market rates. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

Law360, a LexisNexis company, is an online newswire for business lawyers that covers major litigation, transactions, and regulatory issues. Founded in 2004 and acquired by LexisNexis in 2012, Law360 is a cutting-edge organization and one of the fastest-growing subscription news services in the U.S. Our subscribers include the largest law firms in the U.S. and around the world, in-house counsel at major corporations, and key decision-makers in the government sector. Do you have great reporting skills? Do you enjoy working in a fast-paced newsroom? A bout our Team Law360 provides breaking legal news and analysis on the most important topics legal professionals, business leaders and regulators need to stay on top of issues, safeguard clients and sharpen their competitive edge. The award-winning journalism of Law360 keeps readers connected to the latest, most essential news and insights across 70+ practice areas, industries and jurisdictions, including federal litigation, business deals, mergers & acquisitions and more. Law360, which serves more than 2.7 million readers every day, is owned by LexisNexis Legal & Professional and part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. About the Role Law360 is seeking a senior environmental reporter. This reporter will write regular news analyses and features, contextualizing major court rulings as well as federal and state regulation and enforcement actions. This reporter will be expected to develop a deep understanding of the environmental beat and a reliable roster of sources. Requirements + Possess at least two years of full-time, paid reporting experience + Demonstrated reporting and writing skills + Experience working a beat Preferences + Experience covering environmental enforcement and regulation + Experience reporting for a legal audience Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, and study assistance, we will help you meet your immediate responsibilities and your long-term goals. Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: + Health Benefits: Comprehensive program for medical, dental and vision benefits + Retirement Benefits: 401(k) with match + Wellbeing: Wellness platform with incentives, Employee Assistance and Time-off Programs + Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity + Family Benefits, including bonding and family care leaves + Health Savings, Health Care, Dependent Care and Commuter Spending Accounts + In addition to annual Paid Time Off, we offer u p to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Salary: $85,000/annually Primary Location Base Pay Range: Home based-Ohio $16,000 - $26,600. U.S. National Base Pay Range: $16,800 - $28,100. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $16,800 - $28,100. Base Pay Range for IL is $17,700 - $29,500. Base Pay Range for Chicago, IL is $18,600 - $30,900. Base Pay Range for MD is $17,700 - $29,500. Base Pay Range for NY is $18,600 - $30,900. Base Pay Range for New York City is $19,400 - $32,300. Base Pay Range for Rochester, NY is $16,000 - $26,600. Base Pay Range for OH is $16,000 - $26,600. Application deadline is 01/31/2026. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Are you interested in an alternative legal career that combines legal expertise, training and sales? Do you enjoy providing education and support to legal professionals? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (********************** , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role This position is based and serves the Greater Cincinnati, OH area. As a Blended Practice Area Consultant, you will engage customers in law firms and schools. You will do so to create preferences and active users. You will assess customer needs, develop firm-specific and school-specific business plans, and educate customers. You will also partner internally to maximize contract renewals, by ensuring the customer is receiving value from our products. Responsibilities + Using consultative sales to increase active users and win preference with law firms and law school + Communicating credibly with law firms and schools to understand their challenges and improve business in innovative ways + Listening to law firm customers and responding with product solutions and research paths to improve their work-life balance + Developing strategic account plans, recognizing sales opportunities, targeting specific sales activities, and analyzing competitor threats + Partnering with law firm client managers to overcome customer challenges and position them to close significant opportunities + Delivering specialized customer presentations that communicate our value proposition and competitor differentiators to create new active users + Executing marketing strategies aimed at positioning LexisNexis as the higher-caliber source in meeting the needs of partners + Targeting, hiring, and managing hourly student workers to assist in the accomplishment of goals at law schools Requirements + Have a Juris Doctor degree; State Bar membership is highly preferred + Possess legal practice, training or sales experience + Display excellent verbal and written communication skills + Experience developing and executing on account plans and coordinating key stakeholders and resources to positively impact clients + Demonstrate outstanding networking capabilities and exhibit a professional demeanor, business maturity, and technical knowledge + Be able to travel based on client and business needs (up to 50% of the time) + Be able to work solo and own and manage a territory + Have the ability to work as part of a team, accomplishing mutual team goals About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Ohio $66,800 - $111,300. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Do you enjoy collaborating cross-functionally to deliver on common goals? Do you enjoy working towards resolving complex issues? About our team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the role In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients. Responsibilities: · Customizing and implementing appropriate applications and solutions for external clients · Analyzing client needs and participating in the design of business process requirements · Translating business requirements into off-the-shelf and customization specifications · Testing, documenting, and training client personnel on functional and business applications software · Guiding others in resolving complex issues in specialized area based on existing solutions and procedures Requirements: · Be able to anticipate potential objections and influences others to adopt a different point of view · Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services · Be able to work on your own with guidance in only the most complex situations · Have the ability to train and mentor junior staff · Be an expert of own discipline for clients · Be able to solve complex problems; takes a broad perspective to identify innovative solutions Work in a way that works for you Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Do you have a JD? Are you looking to take your legal career to the next level? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (********************** , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role Legal Content Specialist - Global Editorial Operations Cases We are seeking a highly skilled and knowledgeable Legal Content Specialist to join our Global Editorial Operations Cases organization. This individual contributor role will work directly with product managers on new caselaw initiatives, playing a crucial part in defining and executing on projects that enhance our legal content offerings. Responsibilities: + Play a pivotal role in curating, analyzing, and structuring legal content to ensure clarity, relevance, and AI-readiness across multiple jurisdictions. + Collaborate with product managers to identify gaps in global primary law collections and define and prioritize the project backlog for new AI caselaw initiatives. + Research, synthesize, and structure case law, statutes, and regulations to optimize content for advanced LLM (Large Language Model) applications, ensuring accuracy, consistency, and usability across digital platforms and global content sets. + Conduct comprehensive legal and editorial analysis to support the development of AI-enhanced content features, ensuring that results align with user intent and product strategy. + Translate research findings and editorial insights into detailed user stories, structured data models, and content specifications that enable effective collaboration between editorial, AI, and engineering teams. + Experiment with and evaluate AI tools for summarization, classification, enrichment, and quality improvement of legal content, providing feedback to guide product development. + Troubleshoot complex customer and content challenges, leveraging AI-assisted analysis and expert judgment to improve user outcomes and satisfaction. Qualifications: + Bachelor's degree in a relevant field; law degree (JD or equivalent) preferred. + A minimum of 5 years of experience in legal research, editorial roles, or related positions within the legal technology or publishing industry. + Extensive experience in legal research and editorial processes, with a strong understanding of caselaw and legal content. + Demonstrated ability to collaborate across disciplines-particularly with AI engineers, data scientists, and product managers-to create intelligent, scalable legal content solutions. + Excellent analytical and problem-solving skills, with the ability to translate complex legal concepts into clear and actionable requirements and user stories. + Effective communication skills, both written and verbal, with the ability to document and present findings effectively. + Working knowledge of or interest in AI technologies, LLMs, and prompt engineering (e.g., ChatGPT, Co-Pilot, Claude, Console. Gemini, etc.). + Detail-oriented and highly organized, with the ability to manage multiple projects and priorities simultaneously. + Familiarity with Agile methodologies and experience in working within an agile development environment is a plus. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave and study assistance, we will help you meet your immediate responsibilities and your long-term goals. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Ohio $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

This is a HYBRID position to either our Dayton, Ohio, DC, or NYC office. Qualified candidates must be willing to work in one of those offices 3 days/ week. Are you interested in supporting our customers to resolve their issues?Do you enjoy collaborating cross-functionally to deliver on common goals? About our Team Nexis Solutions, as part of LexisNexis and the global RELX corporate family, connects customers to market-leading data through a flexible suite of scalable solutions, including our award-winning, flagship Nexis research platform. By enabling fast access to a vast universe of enriched data with intelligent technologies, Nexis Solutions empowers business, media, non-profit, government and academic organizations worldwide to quickly discover actionable insights that enable confident, performance-driving decisions. About the Role The Director of Strategy will lead strategic planning and execution for our Government Markets segment. This individual will play a critical role in shaping the segment's growth trajectory -evaluating market opportunities, developing actionable strategies, and driving cross-functional initiatives to successful completion. Responsibilities + Developing and implementing the strategic roadmap for the Government Markets segment, aligned with company goals and market dynamics. + Conducting deep data analysis and market assessments to identify trends, risks, and growth opportunities. + Formulating clear, actionable recommendations and present insights to senior leadership. + Leading strategic projects from ideation through implementation, ensuring measurable impact and cross-team alignment. + Building executive-level presentations and decks that effectively communicate strategy, outcomes, and business cases. + Collaborating closely with finance, product, marketing, and operations teams to ensure strategic consistency across the business. Requirements + Have an MBA + Have impressive years of experience, including tenure in management consulting or a corporate strategy function. + Have proven ability to drive strategic planning, analysis, and execution in complex organizations. + Have great business acumen with a deep understanding of government markets or regulated industries preferred. + Have exceptional analytical and problem-solving skills, with proficiency in interpreting complex data sets. + Have excellent communication and storytelling skills, including the ability to develop high-impact executive presentations. + Demonstrate success leading cross-functional initiatives to completion. Work in a way that works for you: We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice About the business: LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services U.S. National Base Pay Range: $133,400 - $247,800. Geographic differentials may apply in some locations to better reflect local market rates. If performed in New York City, the pay range is $153,500 - $285,000. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Data & Insights Analyst, Primary Research Are you passionate about transforming data into actionable insights that shape strategic initiatives? Do you thrive in a fast-paced, collaborative environment where your analysis directly influences go-to-market strategies and revenue growth? About our Team A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. About the Role The Data & Insights Analyst, Primary Research will serve as a vital resource for the global Primary Research team. You will provide analytical expertise to inform and accelerate Go-To-Market (GTM) initiatives, optimize business models, and support strategic decision-making. Reporting to the Director of Primary Research - Commercial Propositions, you will deliver timely, impactful analyses that drive action and support the team's growth objectives. Responsibilities Supporting GTM initiatives by providing data-driven insights to help accelerate growth in primary research revenue. Conducting analysis related to existing journal packaging options and commercial approaches, including subscription and open access models. Developing and delivering bespoke analyses to support regional and global commercial projects, ensuring insights are clear and actionable. Collaborating with cross-functional teams, including Research Sales, Customer Success, Marketing, and STMJ on projects related to Primary Research. Requirements Have excellent analytical skills with the ability to structure and interpret complex, unstructured data. Display proven experience in delivering impactful insights from diverse data sources, with a commercial mindset. Have familiarity with sales and marketing data tools and systems such as Salesforce, Tableau, Snowflake, and Excel. Able to work in an agile, dynamic environment, managing multiple priorities and tight deadlines. Display excellent communication skills, capable of presenting insights clearly to non-technical stakeholders. Have knowledge of publishing, primary research business models, and open access frameworks is highly valued. Primary Location Base Pay Range: Home based-New York $85,000 - $141,600. If performed in New York City, the pay range is $88,900 - $148,000. If performed in Rochester, NY, the pay range is $73,400 - $122,300. If performed in Ohio, the pay range is $73,400 - $122,300. U.S. National Pay Range: $77,300 - $128,700. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

Are you interested in supporting our customer to resolve their issues? Do you enjoy collaborating with teams to deliver on common goals? About the Role The Head of Customer Growth & Adoption owns and scales all adoption and revenue initiatives across Global Customer Operations (GCO) - using AI-driven insights and customer intelligence to turn every interaction into a growth opportunity. About the Role You will be a key resource for our Leadership Team through forecasting and budgeting for our organization. You will take ownership for development and measurement of metrics by providing decision support on key initiatives. You will ensure solid governance, compliance and risk management and work on implementations, continuous improvement and automation. Responsibilities 1. Revenue & Adoption Strategy + Drive GCO revenue and adoption programs aligned with 2026-2028 strategic goals. + Transform traditional support channels into engines for upsell, cross-sell, and product expansion. + Own key outcomes in customer satisfaction, revenue, and training engagement. + Build and scale programs that convert customer interactions into measurable revenue and adoption opportunities. 2. Opportunity Intelligence + Leverage AI and analytics to uncover, prioritize, and nurture adoption and revenue opportunities from customer interactions. + Partner with Data Science to refine predictive "Next Best Opportunity" (NBO) models across products, geographies, and customer segments. + Operationalize AI insights into targeted growth campaigns and playbooks that deliver measurable ROI. + Develop frameworks for opportunity nurturing and seamless Sales handoff. 3. Training, Enablement & Adoption + Empower frontline teams to drive adoption through every interaction - embedding a "Every Call Counts" mindset. + Design enablement programs that align Customer Operations, Sales, and Training teams on adoption accountability. + Lead engagement initiatives to accelerate product and drafting solution usage through: + Real-time support plays and talk tracks. + Pilot programs for guided product trials. + Scalable enablement content and playbooks. + Track adoption KPIs and link engagement data to revenue outcomes. 4. Innovation & Automation + Drive AI partnerships and automation pilots that accelerate growth and adoption. + Identify and operationalize automation use cases that improve customer experience while increasing revenue velocity. + Build feedback loops with Product and Technology to refine digital experiences and self-service growth channels. + Position Global Customer Operations as an industry leader in AI-enabled customer growth and intelligent automation. 5. Special Initiatives + Upsell Lead Expansion: Lead 6 global experiments to capture digital and human-assisted growth. + Bad Debt Collection+: Drive revenue and retention through AI-augmented programs in smaller markets. + Proactive Outreach - Print: Partner with eCommerce to design print-focused upsell and outreach models. + Support as a Service: Develop scalable, lower-cost models to unlock new growth channels. + Engagement Opportunities: Expand branded adoption programs by embedding Lexis+ AI, Protégé, and drafting solutions directly into customer workflows. Requirements + Have proven experience in AI data insights, customer operations, growth strategy, and product adoption initiatives. + Have a great background in AI-driven analytics, automation, and data-informed decision-making. + Have demonstrated ability to translate AI insights into measurable business outcomes. + Have experience leading pilots and experimentation frameworks that accelerate adoption and efficiency. + Be fluent in AI storytelling - translating unstructured customer data into actionable growth narratives. + Have a deep understanding of how AI augments sales enablement, customer success, and product adoption. + Be able to thrive in fast-paced, matrixed environments while balancing long-term strategy with hands-on execution. Work in a way that works for you: We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the business: LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Ohio $97,700 - $162,700. U.S. National Base Pay Range: $102,800 - $171,300. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $102,800 - $171,300. Base Pay Range for IL is $107,900 - $179,900. Base Pay Range for Chicago, IL is $113,100 - $188,500. Base Pay Range for MD is $107,900 - $179,900. Base Pay Range for NY is $113,100 - $188,500. Base Pay Range for New York City is $118,200 - $197,100. Base Pay Range for Rochester, NY is $97,700 - $162,700. Base Pay Range for OH is $97,700 - $162,700. This job is eligible for an annual incentive bonus. Application deadline is 01/26/2026. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Are you passionate about helping customer-facing professionals exceed their goals and building sales excellence? Do you thrive at the intersection of law, technology, and strategy - and want to help shape how the legal industry engages with innovation? About our Team: LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role: The Sales Communication & Content Strategy Manager will own the customer segment specific narratives and customer facing assets that help sellers create, accelerate, and close pipeline. This role requires experience selling and building content with a track record of building highly effective sales assets. Responsibilities + Partnering with sales and business leadership to identify content needs and best practice sales messaging + Preparing comprehensive sales content material including both customer facing assets and sales rep training materials + Evaluating sales programs and content based on their ability to change sales behaviors and improvement in business results + Utilizing a range of tools including Microsoft Office suite, Camtasia, and other relevant software to create engaging and interactive training content. + Building and maintaining deep sales and product expertise across the legal product portfolio + Providing coaching and mentorship to sales professionals at all levels to reinforce sales excellence concepts + Conducting needs analysis, content mapping, design, writing, development, testing of content + Exercising sound judgement when determining appropriate content based on desired business and sales objectives + Staying up to date and on top of modern content development best practices + Reporting results and develops executive summaries at key intervals Requirements: + Have a Bachelor's degree and JD degree + Have impressive years of demonstrated successful sales and content development experience + Have a strong understanding of the sales process + Have strong leadership and teambuilding skills + Have experience in B2B SaaS or content/platform companies with complex product portfolios. + Have the ability to work cooperatively in a team environment and across the organization to achieve team and organizational goals + Be able to think strategically, tactically, and analytically + Have experience with core Office 365 applications (i.e. Word, Excel, Outlook, PowerPoint, Teams) + Have a results-oriented attitude with bias toward action and continuous improvement + Have proven project management, time management, and organizational skills + Have great oral and written communication skills as well as presentation skills both in-person and virtual Work in a way that works for you: We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the business: LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Ohio $88,700 - $147,900. U.S. National Base Pay Range: $93,400 - $155,700. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $93,400 - $155,700. Base Pay Range for IL is $98,100 - $163,500. Base Pay Range for Chicago, IL is $102,800 - $171,300. Base Pay Range for MD is $98,100 - $163,500. Base Pay Range for NY is $102,800 - $171,300. Base Pay Range for New York City is $107,400 - $179,100. Base Pay Range for Rochester, NY is $88,700 - $147,900. Base Pay Range for OH is $88,700 - $147,900. This job is eligible for an annual incentive bonus. Application deadline is 01/15/2026. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, *************************** About our Team: We're looking for an engineer to join our dynamic development team. Our team is highly focused on helping our customers solve the technical problems associated with their specific missions. Team members use a variety of technologies as appropriate to the problem space and have the opportunity to learn new technologies frequently. By joining our team you not only have the opportunity to contribute to the success of our organization, but to the success of our customers' important missions. About the Role: This position performs moderately difficult research, design, and software development assignments within a specific software functional area or product line. The position should have the ability to work on individual pieces of work and solve problems including the design of the program flow of individual pieces of code, effective coding, and unit testing. Technical Skills: * Knowledge of and previous experience with: C-sharp, .NET, Java, JavaScript, Python, SQL. * Knowledge of and previous experience with deployment of C-sharp .NET applications and microservices to Azure. * Knowledge of and previous experience with source control and development tools including Git source control systems, and Eclipse or Visual Studio Code. * Proficiency with data manipulation languages. * Understanding of data modeling principles. * Ability to work with complex data models. * Knowledge of and previous experience with big data analysis techniques. * Familiarity of industry best practices - code coverage. * Ability to work well with internal and external technology resources. * Ability to write and review portions of detailed specifications for the development of system components of moderate complexity. * Knowledge of software development methodologies (e.g., Agile, Waterfall). * Knowledge of data manipulation languages. * Knowledge of data storage subsystems. * Knowledge of test-driven development. * Ability to write and review portions of detailed specifications for the development of system components of moderate complexity. Responsibilities: * Interface with other technical personnel or team members to finalize requirements. * Write and review portions of detailed specifications for the development of system components of moderate complexity. * Work closely with other development team members to understand moderately complex product requirements and translate them into software designs. * Successfully implement development processes, coding best practices, and code reviews. * Operate in various development environments (Agile, Waterfall, etc.) while collaborating with key stakeholders. * Resolve technical issues as necessary. * Keep abreast of new technology developments. U.S. National Base Pay Range: $77,300 - $128,700. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

Are you interested in supporting our customer to resolve their issues? Do you enjoy collaborating cross-functionally to deliver on common goals? Join us in shaping a more just world. About Us LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our 10,500 experts and innovative tools help us shape a better world for our customers and communities. About the Role You will engage with existing customers to identify opportunities that drive retention, expansion, and continued revenue growth. You will build strong relationships with key contacts, understand customer needs, and navigate organizational structures to connect with decision-makers who can influence renewals and upsell opportunities. Responsibilities * Working closely with retention teams to schedule qualified appointments, to produce real business opportunities * Assist with the collection and resolution of past-due invoices. * Learning and developing sales skills through our training and development program * Certification and mastery around demonstrating our world class products * Working towards promotion into a sales role Requirements * Prior lead generation or inside sales experience * Great listener, quick thinker, and the ability to work solo and as a team * Bachelor's degree or equivalent experience * Solid verbal and written communication skills * Detail orientated with the ability to follow defined processes * Demonstrated ability to use Microsoft Windows and Office applications (including Word, Excel, PowerPoint and Outlook), Google Chrome, and LinkedIn. Work in a way that works for you We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees. Working with us LexisNexis Legal & Professional is proud to be an equal-opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Together, we are building a diverse and inclusive workplace. Working for you We believe in a healthy work/life balance. We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: * Comprehensive, multi-carrier health plan benefits * Disability insurance * Dependent care and commuter spending accounts * Life and accident insurance * Retirement benefits (salary investment plan/employer stock purchase plan) * Modern family benefits, including adoption and surrogacy About our Team LexisNexis is a data and analytics company with 10,500 colleagues serving customers in more than 150 countries. We're one of the largest information and analytics companies on the planet. We design solutions that help our customers increase productivity, improve decision-making and outcomes, and be more successful. U.S. National Base Pay Range: $34,400 - $57,300. Total Target Cash: $52,900 - $88,100. Geographic differentials may apply in some locations to better reflect local market rates. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

As a Save Desk Specialist, you will play a crucial role in our Customer Retention team. Your primary responsibility will be to manage customer cancellation requests and strategically identify opportunities to retain customers and maintain company revenue. This role is vital in ensuring customer satisfaction, addressing their concerns, and demonstrating the value of our products and services. Key Responsibilities: + Customer Interaction: Handle inbound cancellation requests, actively listen to customer concerns, and determine the reasons behind the cancellation. + Retention Strategies: Use problem-solving skills and a consultative approach to present tailored solutions and offers to persuade customers to continue their relationship with the company. + Revenue Assurance: Focus on reversing cancellations by emphasizing value propositions and cross-selling or up-selling additional services where appropriate. + Customer Feedback: Gather and analyze customer feedback to understand common cancellation reasons and actively contribute to developing proactive retention strategies. + Communication: Clearly document customer interactions, proposed solutions, and outcomes in the customer relationship management (CRM) system. + Collaboration: Work closely with the sales, support, and marketing teams to ensure a cohesive strategy for customer retention and satisfaction. + Performance Metrics: Meet and exceed individual and team-based retention targets and key performance indicators (KPIs). Qualifications: + Excellent communication and interpersonal skills, with the ability to connect with customers and build rapport. + Strong problem-solving abilities and a knack for creative solutions. + Prior experience in sales, customer service, or a retention-focused role is preferred. + Ability to remain calm under pressure and handle challenging conversations effectively. + Familiarity with CRM software and data analysis tools is advantageous. + A customer-centric mindset and commitment to delivering exceptional service. Benefits: + Competitive salary and performance-based bonus opportunities. + Comprehensive benefits package including health, dental, and retirement plans. + Opportunities for professional development and career growth within the company. + A supportive and dynamic work environment. U.S. National Base Pay Range: $34,400 - $57,300. Total Target Cash: $52,900 - $88,100. Geographic differentials may apply in some locations to better reflect local market rates. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Government vertical, our solutions assist government agencies and law enforcement to drive insights from complex data sets, improving operation efficiency, increasing program integrity, discovering, and recovering revenue, and making timely and informed decisions to enhance investigations. You can learn more about LexisNexis Risk at the link below. ************************************** About the Role The Associate Product Manager will work closely with various groups to translate public safety customer needs into product requirements. They will also help with implementation via collaboration with the development teams. Individuals in this role will become a part of a fast-paced, highly collaborative team environment that supports innovations and creativity. This position can be home based but must be able to work East coast hours. ResponsibilitiesCustomer Focus- Develops and builds awareness of key customer needs, as relayed by others.- Participates in customer discovery activities with the product team and gives input for solutions.- Helps others to deliver on existing customer commitments.- Regularly reads competitive announcements and events.Data-Driven Decision-Making & Analysis- Seeks out data in partnership with others to support decisions.- Demonstrates ability to review data from predefined dashboards and shares with team members for decision making.- Understands key metrics for their feature area and major influencers of these metrics.Go to Market & Product Marketing Lifecycle- With clear direction participates in go to market launch plans and activities.- Develops an understanding of how the product is marketed to customers.- Participates in select customer events.- Distributes information to sales and marketing to educate on product issues.Product Delivery & Development Lifecycle- Demonstrates an understanding of the customer experience, and the components of a good product.- Writes clear and concise product requirements that meet guidelines in a timely and effective manner.- Recommends and plans use of feature functionality.Strategy & Commercial Acumen- Develops an understanding of, and executes defined product strategy.- Proactively asks questions about strategy and goals.Technical Skills- Learns the company technology stack at a high level, for his/her feature area.- Ability to write detailed technical user stories and present to internal stakeholders.- Learns about technologies to assist day-to-day tasks.Competencies:Personal Capability- Is curious and keen to learn and develop new ideas, skills and knowledge- Acts on feedback to improve him/herself- Looks for developmental opportunities in day-to-day work- Invests time and energy in self-development (professional qualifications , relevant reading, networking meetings, etc.) - Practices Self-DevelopmentSolves Problems and Analyzes Issues- Is able to understand, analyze and resolve core issues within own role- Works with others on solving complex problems and issues Innovates- Brainstorms with others to look for different approaches to current process and tasks- Looks for opportunities to develop new ideas or thinking within own role- Experiments with new ideas as part of role Interpersonal SkillsCommunicates Powerfully and Prolifically- Demonstrates effective conversational skills, including active listening and questioning- Shares information relevant to own role- Participates in team presentations Collaboration and Teamwork- Develops co-operative working relationships within the team- Considers how own style affects others and tailors interactions accordingly- Looks for ways to develop mutually beneficial relationships across teams Builds Relationships- Is approachable and friendly- Asks for opinions of others- Participates in formal and informal gatherings to meet new people and develop new relationships - Treats all individuals with respect Inspires and motivates others to high performance- Brings enthusiasm to the team- Gets to know others in the team and what is important to them- Observes behaviors and models self after the others- Leads by example by performing at high levels Focus On ResultsDrives for Results- Works hard to achieve objectives- Stays focused on key commitments- Looks to overcome obstacles or barriers to performing- Works with others to achieve joint goals Requirements + Minimum Years of Product Management Experience: 0-2 years + Demonstrated ability to manage multiple tasks, projects and priorities. + Demonstrated critical thinking skills. + Understanding software development methodologies like Agile Scrum, Kanban and writing user stories. + Experience in Government or Law Enforcement industries and/or public records is a plus. + Familiarity with our Law Enforcement products (Accurint Virtual Crime Center and Accurint TraX) is a plus. + Education to Qualify: Bachelor's or Master's degree in a technical subject (Computer Science or Engineering discipline) is preferred, but not essential. + US Citizenship is required for this specific role Physical and/or logical access to criminal justice information is an essential function of this role. The successful candidate will be required to pass an enhanced criminal background check conducted by the Company's state and local law enforcement partners conducted in compliance with the FBI's Criminal Justice Information System ("CJIS") security policy. Employees in this role may also be subject to ongoing criminal background checks as required by the Company's state and local law enforcement partners. Candidates and/or employees who are not certified by state and local law enforcement to access criminal justice information will not be able to perform the essential functions of this role. U.S. National Base Pay Range: $52,800 - $88,000. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $52,800 - $88,000. Base Pay Range for IL is $55,400 - $92,400. Base Pay Range for Chicago, IL is $58,100 - $96,800. Base Pay Range for MD is $55,400 - $92,400. Base Pay Range for NY is $58,100 - $96,800. Base Pay Range for New York City is $60,700 - $101,200. Base Pay Range for Rochester, NY is $50,100 - $83,600. Base Pay Range for OH is $50,100 - $83,600. This job is eligible for an annual incentive bonus. Application deadline is 01/31/2026. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.