RELX jobs in San Francisco, CA - 17138 jobs

Do you enjoy building successful customer relationships? Would you like to deliver a sales strategy that drives growth? About the Team Elsevier is the world's leading provider of medical information, delivering over 25% of the world's clinical content and serving over 20 million healthcare professionals. In Elsevier Healthcare Education, we are trusted partners to health education institutions, providing innovative teaching and learning solutions. About the Role As an Account Manager within Elsevier Healthcare Education, you will partner with your assigned Osmosis and Complete Anatomy accounts and cross-functional colleagues to engage key purchasing stakeholders. Your primary goal will be to provide excellent customer support and value-added services that drive high retention and renewal rates. In this role, you will manage high-touch U.S. accounts and work closely with Academic Success Managers and Account Executive partners to ensure smooth, timely renewals. You will also collaborate with internal stakeholders to deliver a seamless customer experience across your assigned portfolio. Key Responsibilities Drive renewal retention and contribute to portfolio growth and expansion. Serve as the primary point of contact for renewals and contracting for B2B academic partners in North America, providing exceptional customer support and value-added services. Manage tax status, invoicing, internal crediting processes, cancellations, CRM/Salesforce processing, and retention activities for designated accounts. Proactively communicate with B2B partners well ahead of renewal timelines to ensure clear, consistent engagement. Exercise independent judgment with minimal supervision to develop and execute strategies focused on customer retention, risk mitigation, and renewal growth-while managing deadlines effectively. Achieve and grow renewal revenue targets by creating demand for Elsevier Healthcare Education products. Partner with Academic Success Managers to analyze product usage and metrics, improve client satisfaction, and address issues as they arise. Develop and implement action plans to mitigate issues and improve the overall customer experience. Collaborate with internal stakeholders (e.g., Legal, Sales Operations, Finance, Credit Control, Commercial, and Product teams) and cross-functional partners in support of customer satisfaction. Develop and maintain a strong working knowledge of Elsevier Healthcare Education products currently available in the market. Your efforts will be crucial in driving renewal success, fostering strong customer relationships, and identifying opportunities for growth within your assigned accounts. Requirements Bachelor's degree required; health-related or business fields preferred. Minimum of 2+ years of successful account management and/or sales experience, ideally within the SaaS industry, with a proven track record. Experience selling a technology-based product to health professions programs and/or medical school partners. Experience in field sales/account management, inside sales, or inside account management; cold-calling experience is a plus. Proficiency with CRM tools (Salesforce.com), CPQ, and Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams). Strategic thinker with strong leadership skills. Ability to thrive in a fast-paced, deadline-driven environment. Detail-oriented, logical, and an excellent listener. Enjoy collaborating with teams to learn, share knowledge, design strategies to solve problems, and implement solutions. Self-motivated with a strong desire to learn, build industry knowledge, and share insights with customers. Strong relationship-building skills with stakeholders and customers across the organization. Strong analytical skills, with the ability to identify potential obstacles and recommend solutions. Highly organized, with strong attention to detail and follow-through. Excellent presentation, communication, organizational, and analytical skills, with a customer-focused mindset. Willingness to travel overnight, generally up to 30%, depending on business and customer needs. U.S. National Base Pay Range: $102,800 - $171,300. Geographic differentials may apply in some locations to better reflect local market rates. If performed in Colorado, the base pay range is $102,800 - $171,300.If performed in Ohio, the base pay range is $97,700 - $162,700.Application deadline is 01/23/2026. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams Responsibilities: Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures excellent guest service s is provided while maintaining productivity; assists in coordination and placement of front desk, reservations, and concierge associates. Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability. Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all associates. Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations. Assists Front Office Manager with guest supply inventory and product ordering as necessary. Other duties as assigned. Qualifications: Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.

IT'S NOT GOING OUT OF OUR WAY; IT IS OUR WAY! At United Communications, we've been connecting Middle Tennessee communities for over 75 years. What began as a rural telephone service in 1947 has evolved into one of the region's fastest, most reliable internet providers-recognized by Broadband Now for top speeds and customer satisfaction. We deliver fiber, fixed wireless, and DSL solutions with a personal, local touch. In partnership with Middle Tennessee Electric, we're expanding broadband access to underserved areas, making this an exciting time to join our growing team and build your career. WHY UNITED? Award-Winning Culture: 2023 & 2024 Best Places to Work Trusted Local Employer for over 75 Years: 4.7 Google Star Rating Commitment to Employee Well-Being & Satisfaction: Employee-Focused Benefit Offerings Top 100 Fiber-To-The-Home Leader 401k + Match, HSA, and more! SUMMARY The Graphic Designer plays a pivotal role in the development and execution of compelling visual assets that elevate United Communications' brand and marketing efforts. This position is responsible for creating print and digital materials for both internal and external campaigns, ensuring brand consistency across all platforms. The ideal candidate is creative, detail-oriented, and proficient in delivering effective visual solutions that support lead generation, customer communication, and community engagement. REPORTING STRUCTURE Position reports to Senior Marketing Manager POSITION SCHEDULE AND ONSITE REQUIREMENTS This is a direct-hire, full-time, on-site position located at our Franklin, TN, office. The schedule is Monday through Friday, from 8:00 AM to 5:00 PM, with the ability to support local marketing events on evenings or weekends about three times per quarter. Ability to work a flexible schedule to meet the needs of the business. A small percentage of out-of-town, overnight travel may be required once or twice a year. ESSENTIAL DUTIES AND RESPONSIBILITIES Duties include the following, but other duties may be assigned as required. Design marketing collateral, including flyers, brochures, infographics, presentations, digital ads, social media graphics, and direct mail materials. Collaborate with marketing, sales, and product teams to conceptualize and produce on-brand visuals that support campaigns, events, and product launches. Uphold and evolve United Communications' visual brand identity across all channels. Assist in the development of marketing templates and guidelines for internal use. Prepare and deliver files for print production or digital publishing. Manage multiple design projects simultaneously, adhering to deadlines and feedback cycles. Contribute creative ideas to campaigns and promotions that drive awareness and conversions. Edit photography, video stills, and other visual assets for internal and external use. Maintain an organized library of design files, templates, and project archives. Support event branding with signage, giveaways, and on-site visuals as needed. WHAT YOU BRING Required Qualifications Associate's degree in graphic design, visual communications, or a related field; or equivalent relevant experience. Minimum 3 years of professional design experience in a marketing, agency, or in-house setting. Proficient in Adobe Creative Suite (Illustrator, Photoshop, InDesign); Canva and Microsoft Office Suite experience also preferred. Strong visual design skills, including layout, typography, color theory, and branding. Understanding of design for both print and digital platforms. Ability to manage multiple projects and deadlines in a fast-paced environment. Excellent communication and collaboration skills. Strong attention to detail and ability to accept and incorporate feedback constructively. A portfolio of recent design work is required at the time of application. Preferred Qualifications Bachelor's degree in graphic design, visual communications, or a related field; or equivalent relevant experience. Experience working within established brand guidelines. Familiarity with video editing software (e.g., Premiere Pro, After Effects) is a plus. Experience with WordPress or website content management systems. Understanding of accessibility and ADA-compliant design best practices. SUCCESS METRICS (First 3-9 Months): Deliver high-quality, on-brand designs for at least 10 major marketing initiatives or campaigns. Maintain an organized and accessible design file system with template documentation. Support at least 2 event activations with custom-designed materials. Complete and circulate refreshed brand templates for sales enablement tools (flyers, PowerPoint slides, email headers) within 90 days. Help implement updates to visual brand identity across at least 3 channels (e.g., website, email, social). Want to learn more about who we are, explore our core values, and discover additional career opportunities? Visit us at ************** and join us in building the future of connectivity.

We're assisting our local employer, an community health center, seeking to hire an experienced Behavioral Health Specialist: Behavioral Health Specialist REPORTS TO: Behavioral Health Director EDUCATION: Master's degree in a behavioral science or related field and a professional mental health license. WORK EXPERIENCE: Minimum of two years of experience working with children, families, and other individuals with behavioral health issues SALARY RANGE: Depend on Experience FLSA STATUS: Salary - Exempt POSITION TYPE: Full-Time LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is strongly preferred HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: The Behavioral Health Specialist will be responsible for providing episodic behavioral health and clinical services to a wide range of individuals and families including but not limited to foster children, their biological families, foster families and/or adoptive families as well as other children, adolescents, adults and families covered by other insurance plans/payers as assigned. MAJOR DUTIES & RESPONSIBILITIES: Complete initial diagnostic assessments on all patients assigned to determine treatment needs, as well as conduct ongoing assessments to determine when clinical goals have been achieved and service delivery is no longer indicated; Develop and implement initial treatment plans and update treatment plans to include age appropriate clinical interventions/objectives/goals that are observable and measurable; Provide support and crisis management services as needed or as requested by supervisor; Prepare and maintain all required treatment records, documentations and reports in the electronic records; Maintain confidentiality of records relating to clients' treatment; Encourage patients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships; Collect information about clients through interviews, observation, or tests; Fill out and maintain client-related paperwork, including federal- and state-mandated forms, client diagnostic records, and progress notes; Counsel clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes; Evaluate clients' physical or mental condition, based on review of client information (e.g. suicide risks, etc); Act as client advocates to coordinate required services or to resolve emergency problems in crisis situations; Provide consultation to and coordinate care of patients with health center primary care staff; Utilize therapeutic modalities that match the fast-paced primary care environment such as behavioral and cognitive behavioral modalities, solution-focused brief therapy, motivational interviewing, etc. Modify treatment activities or approaches as needed to comply with changes in clients' status; Evaluate the effectiveness of counseling programs on clients' progress in resolving identified problems and moving towards defined objectives; Consult with PCPs in real-time to enhance understanding of the patient, provide decision support for treatment planning and assist in the implementation and monitoring of biopsychosocial treatment plans; Monitor patients' use of medications; Learn about new developments in counseling by reading professional literature, attending courses and seminars, or establishing and maintaining contact with other social service agencies; Refer patients, clients, or family members to community resources or to specialists as necessary; Gather information about community mental health needs or resources that could be used in conjunction with therapy; Supervise other counselors, social service staff, assistants, or graduate students, as needed; Plan or conduct programs to prevent substance abuse or improve community health or counseling services; Close all charts within forty-eight (48) hours by the end of the week; as required by contacted funding sources: including assessments, progress notes, and billing; Abides by clinic's policies and procedures and Behavioral Health Department Policies and Procedures; Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed; Perform other duties as assigned to support HOPE Clinic's Mission, Vision, and Values. Requirements QUALIFICATION REQUIREMENTS: Licensed LMFT, LPC, LCSW, LCDC; Current license to practice in Texas; Bilingual (Vietnamese, Chinese, Arabic and/or Spanish with English) is strongly preferred; Valid driver's license and reliable transportation; Abide by respective licensing board Code of Ethics. EDUCATION and/or EXPERIENCE: Master's Degree, PhD., or PsyD. With minimum of two years of experience working with children, families, and other individuals with behavioral health issues. Experience with foster and/or adoptive children and families and knowledge of the DFPS system is preferred. OTHER SKILLS and ABILITIES: Above average skills in language ability as well as public speaking and writing; Strong clinical and assessment skills, cultural competence, basic casework skills (referrals, advocacy); Competency in providing cognitive and behavioral interventions to children, adolescents and adults; Excellent interpersonal skills and ability to work collaboratively with primary care staff, patients and other behavioral health clinicians. Salary Description Depends on Experience

The Events Manager within the Development department at The Dallas Opera is a pivotal member of our fundraising team, responsible for planning and executing a diverse portfolio of events designed to cultivate and steward our donor base. This position is integral to the operational success of our development initiatives, serving as a key driver in building meaningful relationships with supporters and ensuring the seamless delivery of high-impact donor engagement opportunities. By orchestrating Development events, the Events Manager plays a critical role in advancing The Dallas Opera's mission and sustaining the organization's philanthropic growth. This position is a permanent full-time position within the Development department, reporting to the Associate Director of Development and working closely with the Marketing and Operations departments. Responsibilities The Events Manager will plan and implement all donor-related events. Events fall into a wide range of events ranging from artistic salons, backstage tours, cast parties, catered dinners for donors, luncheons, mixers, opening night parties, receptions, and more. The Events Manager is responsible for maintaining the events calendar and works collaboratively with members of the Development and Operations teams, as well as the AT&T Performing Arts Center and catering vendors, to plan and execute events. This role includes creating and managing event-related expense budgets, serving as the primary relationship manager for vendors, and providing oversight for vendor interactions. The Events Manager regularly interacts with a diverse group of individuals, including young professionals, high-net-worth donors, Board members, outside vendors, and colleagues across all departments. Event Manager Duties Plan and execute all membership events for Friends, Inner Circle, Orpheus Legacy Society, and other donor groups Plan and execute signature events - Opening Night (fall) and OnStage Dinner (spring); artistic development related events - Vocal Competition Judges Luncheon and post-concert reception (spring); Women Conductors panel discussion and luncheon (fall and winter); post Showcase Concert reception (winter); Titus Recital post-concert reception and dinner (winter); and other events, as needed Partner with the Artistic and Production teams to coordinate event programming and artistic elements. Work across The Dallas Opera teams, particularly Operations, to plan and execute events Collaborate with Marketing and Communications teams to promote events through email campaigns, social media, and printed materials Create and manage event budgets, ensuring financial accountability and cost-effectiveness Oversee event logistics, including venue selection, vendor negotiations, catering, AV, and décor, serving as relationship manager with all vendors, specifically AT&T Performing Arts Center and catering partners, maintaining positive working relationships while setting performance expectations and enforcing accountability Conduct post-event evaluations to measure success and identify areas for improvement; prepare post-event reports, including financial summaries and attendee feedback. Serve as the primary point of contact on event days, ensuring all operations run smoothly; handle last-minute adjustments and problem-solve to maintain a high-quality guest experience. Work nights and weekends to staff donor events Other duties as needed Traits and Characteristics Adaptability to thrive in a dynamic environment by quickly adjusting to changing priorities, solving unforeseen challenges, and maintaining composure under pressure to ensure event success. Aptitude for multitasking, prioritizing, attention to detail, accuracy and managing time in a fast-paced environment which often presents competing priorities Strong project management and organizational skills; takes initiative regarding quality, accuracy, and timeliness of assignment Team player with customer service mindset, collaborative spirit, and proven ability to build productive working relationships internally and externally. Skills, Knowledge, and Certification Three years+ events experience with a proven track record of success Excellent writing and copy editing skills Demonstrated proficiency with budget and vendor management Strong interpersonal skills Able to handle sensitive, confidential information with discretion and professionalism Knowledge of opera, music and/or performing arts is preferred Proficiency in Microsoft Office products (Word, Excel, PowerPoint), and collaborating in a Microsoft 365 environment; knowledge of Tessitura and Asana preferred

Confidential | Executive Assistant (Personal Executive) A highly accomplished personal executive is seeking an exceptional Executive Assistant to provide comprehensive, discreet, and high-touch support in New York City. This role requires impeccable judgment, speed, and attention to detail while managing both professional and personal priorities in a fast-paced environment. Key Responsibilities • Proactively manage complex calendars, including personal and private meetings • Coordinate and schedule personal errands and day-to-day logistics • Arrange domestic and international travel, including flights, accommodations, visas, ground transportation, and detailed itineraries • Secure reservations at high-end restaurants, private clubs, venues, and events across New York City and globally • Act as a trusted gatekeeper, handling sensitive information with the highest level of confidentiality • Anticipate needs, solve problems quickly, and ensure seamless execution of all requests Qualifications • Proven experience supporting a senior executive, high-profile individual, or family office • Deep familiarity with New York City's dining, hospitality, and cultural landscape • Exceptional organizational skills and meticulous attention to detail • Quick-witted, resourceful, and able to operate at a fast pace with minimal direction • Strong communication skills and professional discretion • Ability to handle changing priorities calmly and efficiently

Responsible for managing the operation of the retail departments to maximize business results, monitor inventory and adapt to consumer buying behavior. This position supervises the performance of seasonal managers and associates to ensure all retail locations maintain the highest quality presentation, drive sales growth and deliver exceptional guest service with a goal for constant improvement. High levels of self-motivation, leadership and development, initiative, multi-tasking and time management are essential. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match FREE entry to ALL our parks and water parks! Perks: Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: Manages the planning, coordinating and implementing of some or all retail operations of the Park, ensuring compliance with all applicable policies, procedures, regulations and standards of quality and safety. Positively develops all Park associates and promotes division goals on a daily basis. Must be self-motivated, driven and have excellent initiative. Supervises seasonal staff, including instructing, assigning, reviewing and planning work of others, maintaining high standards, coordinating activities, hiring and placement, acting on associates problems, recommending and approving associate promotions, transfers, scheduling and discipline and recommending discharge. Encourages a safe, respectful and pleasant work environment. Focuses on coaching and developing a team for long term to increase overall associate retention. Develops, implements and evaluates quality assurance measures. Maintains the highest retail location standards and relocates and/or purchases products as needed to increase profitability. Creates and teaches visual display techniques following established and frequently trend driven visual presentation guidelines. Coordinates and oversees locations set-up before Park opening, including counting in received products, moving fixtures and products, visual merchandising and coordinating product programs. Recognizes and quickly reacts to current retail trends. Reviews department policies and procedures on a continuous basis, making specific recommendations to improve service and efficiency. Achieves financial goals through preparation and adherence to labor and revenue budgets and multiple expense accounts for all retail locations in the Park. Prepares monthly and quarterly financial and inventory reprojections, monitors and adjusts expenditures as needed. Creates, receives and reviews various records and reports including expenses, revenue, cash variance, labor dollars and hours, hiring levels, purchase orders, sales, schedules and inspection reports. Formulates, submits and implements pricing strategies by reviewing sales and revenue performance; determining additional needed sales promotions and closely monitoring inventory levels, product turnover and profit margin. Interacts and communicates with various groups and individuals such as immediate supervisor, other Park managers and staff, subordinates, consultants, counterparts etc. Prepares and delivers regular professional quality presentations to review past performance and deliver planned strategy for the future. Adheres to and enforces all Carowinds policies and procedures, including safety, appearance, attendance and EEO policies, and demonstrates a commitment to guest service in all aspects of employment. Other duties as may be assigned. Qualifications: 3 to 5 years related experience in large scale retail operations management. Amusement park, or similar operational experience, preferred. Ability to pass a mandatory or random drug test, per Company policy, unless prohibited by federal, state or provincial law. Ability to pass a background check, which may include, but is not limited to, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Excels in a fast paced changing environment. Understanding of federal, state and local labor laws. Knowledge of related accounting procedures, profit/loss statements, general ledger, and point of sales systems. Proven leadership skills and experience managing continuous process improvement with the ability to think outside the box and challenge the status quo. Proficient in Microsoft Word, Excel, PowerPoint, Outlook. Must be able to work a flexible schedule including most weekends and often holidays.

The Onsite IT Support Technician provides hands-on, day-to-day technical support for end users in a professional services / healthcare-adjacent environment. This role is designed for a junior-to-mid technician who is comfortable working directly with users, performing routine system tasks, and learning more advanced responsibilities over time. This position serves as the primary onsite presence and works closely with remote support and backend engineering teams. Core Responsibilities (Current Scope) Provide in-person end-user support for workstations, laptops, and peripherals. Troubleshoot and resolve common issues related to: Windows OS Microsoft 365 applications Printers, scanners, and basic peripherals Perform local application installs and removals, including: Line-of-business applications Updates and minor version changes Execute Windows Updates and basic system maintenance tasks. Assist with user onboarding and offboarding, including: New device setup Equipment swaps Access validation Perform basic troubleshooting of: Network connectivity Wi-Fi issues Login and profile problems Coordinate with remote support and escalate issues appropriately. Document work performed and follow standard support procedures. Growth & Learning Expectations This role is expected to grow over time. As experience increases, responsibilities may expand to include: Exposure to Intune-enrolled devices Basic understanding of identity-related issues Participation in larger deployments or refresh projects Handling more complex tickets before escalation Learning is expected; perfection is not. Required Skills & Experience: 1-3 years of experience in an IT support or help desk role. Comfortable working with Windows desktops and laptops. Experience installing applications locally and performing basic system maintenance. Basic understanding of: User accounts Permissions Networking fundamentals Strong customer service and communication skills. Ability to work independently while knowing when to escalate. Preferred (Nice-to-Have): Prior onsite or desk-side support experience. Familiarity with Microsoft 365 admin portals (basic level). Exposure to Intune or device management tools (not required).

We are currently looking for a Technical Design Director. The essential duties and responsibilities include, but are not limited to, the following: Must be able to advance the goals of the brands being supervised by ensuring that they are meeting their goals of fit, construction and design aesthetic. Evaluate current and future workload to ensure that staffing levels are adequate. Ensure that the brands are meeting their goals of the Time and Action Calendar. Ensure that all associates being supervised are fully trained to the Technical Department standard. Must be a proven leader who is able to motivate the technical team to do the best job possible. Run fittings and manage the fit approval process with those under supervision. Able to generate annual appraisals of those under supervision. Must develop a good working relationship with those under supervision as well as members of other departments and outside vendors. Must ensure that all under supervision adhere to the time and action calendar. Must attend and participate in company meetings. Manage and set goals for team members To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum 10 years' experience as a technical designer in Denim and/or woven in Women's and Plus markets In addition to the above years, the candidate must have a minimum of 5 years' experience in supervising a team of multiple Technical Designers. Open minded and forward thinking- able to both create and accept change Qualified to create and revise pattern blocks and instruct factory on how to correct their pattern. Computer literate and have good communication skills. Familiar with at least 1 3D cad system, and willing to learn Strong knowledge of fit and how to correct fit issues Strong construction knowledge. Must have good retention of facts and department systems. Attention to detail and accuracy is a required skill. Able to make decisions independently. Able to adjust to changing business needs. Must have first-hand knowledge of sewing and factory processes. Must have knowledge of denim washes and processes as it pertains to the fit and execution of denim product. Salary Range: 130K - 150K *Actual base salary for this role within the above range will be based upon experience, qualifications and/or assigned unit. We are an EEO/Affirmative Action Employer. All qualified applicant swill receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

About Us We are a premier Employee-Owned firm, providing comprehensive mechanical, electrical, and plumbing (MEP) consulting engineering services to diverse facilities across all market sectors. Our organization is rooted in collaboration, integrity, and a strong commitment to supporting the growth and success of our team members. We prioritize creating a positive, engaging workplace where people feel valued, supported, and connected. Due to the confidential nature of this search, the company name will be shared with candidates selected to move forward in the interview process. We appreciate your understanding and look forward to learning more about you! We are seeking a detail-oriented and resourceful Office Manager who excels in a dynamic environment and enjoys supporting a wide range of initiatives. If you're the type who loves being the go-to person and lights up at the idea of keeping a workplace running smoothly while also making it feel like a great place to be, this role is for you! The Office Manager will play a key role in creating a positive office experience while supporting multiple departments across the company. This full-time, in-office role is located in Albuquerque, New Mexico. Responsibilities Employee Engagement, Events, and Culture Lead the planning and execution of office events, trainings, workshops, and team-building activities-including logistics, communication, and coordination Strengthen office culture by fostering day-to-day connection, collaboration, and engagement Represent the company in a professional and welcoming manner at occasional community, project, or industry events Cross Departmental Support Assist Human Resources with new employee onboarding, workspace setup, and preparation of welcome materials Support employee engagement initiatives, appreciation activities, and wellness efforts Assist the Marketing team with content development and updates to branded materials using established templates and guidelines Serve as the local point of contact for basic IT needs, coordinating equipment orders, setups, and troubleshooting with the IT department Office Operations & Administration Manage general administrative tasks, including email communication, scheduling, file organization, and document preparation Greet and assist visitors and clients in a professional and hospitable manner Coordinate internal and external meetings, including room reservations, catering, materials, and logistics Maintain office supplies and inventory, anticipating needs and resolving issues proactively Ensure office, kitchen, and common spaces remain clean, organized, and well-stocked Manage incoming and outgoing mail, packages, and deliveries Provide administrative support to corporate and senior management Handle sensitive and confidential information with discretion Required Qualifications High school diploma or equivalent Proven experience as an Office Manager or in a similar administrative or operational role Strong organizational and time-management skills with the ability to manage multiple priorities Excellent written and verbal communication skills Ability to take initiative, solve problems independently, and collaborate effectively with teams Professional, approachable, and able to foster a welcoming office environment High attention to detail and accuracy Proficiency in Microsoft Office Suite and the ability to learn new software quickly Demonstrated discretion in handling confidential information Desired Qualifications Experience in the A/E/C (Architecture, Engineering, Construction) industry or with federal government clients What We Offer Annual merit increases based on work performance Annual profit-sharing bonus, contingent on company performance Low-cost medical, dental, and vision insurance plans. Medical coverage for individual employees is paid in full by the company ESOP (Employee Stock Ownership Plan) retirement account 401k with company match, available the first day of the next month following start date $50,000 in Life Insurance at no cost to the employee Short-Term and Long-Term Disability Coverage at no cost to the employee Fun company events, outings, and happy hours 'Dress for Your Day' dress code We are an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, protected veteran status, disability, genetics, age, or any other legally protected status.

JOB PURPOSE: The DCM-Program Manager is responsible for the overall program and fiscal oversight of the Endeavors Disaster Case Management Program. The DCM Program Manager is responsible for compliance with grant and contractual requirements, meeting performance objectives and timely reporting goals of the Disaster Case Management program throughout each assigned Region. This position ensures that program staff meets the needs of disaster affected individuals and families. *Due to the nature of the job and the confidentiality of client information, work-from-home options will not be available for this position. ESSENTIAL JOB RESPONSIBILITIES Program Leadership & Daily Operations Serve as the primary leader responsible for the success of the Disaster Case Management Program, ensuring staff meet deliverables, maintain compliance with FEMA, state, and organizational standards, and advance the mission. Manage daily operations of assigned staff, including case management services, office procedures, timekeeping, reporting, and compliance with all FEMA guidance. Lead and inspire the team by setting clear expectations, modeling professionalism, and fostering a culture of accountability, transparency, and collaboration. Staff Management & Development Work with Human Resources and Supervisors to recruit, hire, train, and retain staff who meet program targets and provide high-quality services. Supervise Case Managers through quality hiring decisions, training, mentoring, and coaching in trauma-informed care and best practices. Monitor performance; provide timely evaluations, feedback, and performance improvement plans. Identify staff training needs; equip Supervisors to address them and provide supplemental training as needed. Supervise Disaster Case Manager Supervisors, providing oversight, mentorship, and accountability to ensure quality leadership. Partner with Supervisors to recruit, hire, train, and retain Case Managers that meet program targets. Equip Supervisors with tools and guidance for team support, onboarding, and corrective action plans. Conduct regular one-on-one meetings with Supervisors to review caseloads, identify barriers, and ensure consistent application of FEMA/state policies. Provide coaching and professional development to Supervisors to strengthen their leadership capacity. Maintain communication with contracted agencies, client families, and community partners; convene periodic meetings and provide updates. Leadership Excellence Demonstrate leadership by asking critical, forward-looking questions that drive program growth, such as: “How can we improve recovery outcomes for survivors and families?” “What barriers are preventing progress, and how can we remove them?” “What resources, coaching, or training do staff need to excel?” Participate in FEMA/state trainings and professional development to stay current with best practices. Demonstrate exceptional customer service and servant leadership by placing the client first and ensuring actions align with the mission to Empower people to build better lives for themselves, their families, and their communities. Other Duties Perform other responsibilities as assigned to support program success and organizational needs. LEADERSHIP PERFORMANCE INDICATORS (KPIs) Team Retention & Engagement Maintain a staff retention rate of 90% or higher. Conduct quarterly satisfaction surveys with at least 80% positive feedback. Program Deliverables & Compliance Ensure 100% of program deliverables and contractual requirements are met on time. Achieve 95% accuracy on case file reviews. Staff Development & Growth Provide at least two professional development opportunities per quarter for each Case Manager. Ensure 100% of staff receive timely performance evaluations and coaching plans. Leadership Communication & Accountability Facilitate bi-weekly team meetings to communicate updates, review progress, and track follow-ups. Respond to staff requests for approvals, guidance, or escalations within an average of 48 hours. Client & Community Impact Ensure 100% of clients have IRPs initiated and updated on time. Maintain 85% or higher client satisfaction on professionalism, timeliness, and quality of services. Education Bachelor's Degree in social/behavioral health or related field required. Master's degree preferred. Experience 5+ years of management and supervision experience; supervising remote/distance employees a plus. Experience with disaster and emergency services strongly preferred. Attendance Must maintain regular, acceptable attendance as determined by employer. Licenses Valid driver's license with a clear record. Vehicle Daily use of a personal vehicle required; up to 10% travel within a multi-county region. Other Requirements Willingness to travel as needed. Must pass criminal and related background checks. Must be available to work nights, weekends, and holidays as required. Must not pose a direct threat or significant risk to the health or safety of self or others. Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email **************** or speak with your recruiter. Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at ************************. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.

Develop and maintain detailed project schedules from preconstruction to completion Build baseline, bid, and proposal schedules in collaboration with teams and trade partners Perform schedule updates, forecasts, and resource loading using Primavera P6 (and future systems) Track critical paths, float, constraints, and milestones Provide monthly schedule reports, narratives, and KPI metrics Identify and communicate risks, delays, productivity impacts, and changes Support cost impact analysis, change orders, claims, and dispute resolution Ensure contractual compliance in scheduling communications Deliver hands-on training to project and self-perform teams Assist in migrating FLINT's scheduling platform from P6 to Oracle Primavera Cloud Champion process improvements and standard operating procedures for scheduling across divisions Job Requirements: 7+ years of construction experience, including 5+ years in scheduling Demonstrated expertise in Critical Path Method (CPM) scheduling Deep knowledge of construction methods, workflows, sequencing Ability to interpret plans, specs, and submittals Familiar with job cost reporting, cost accounting, and change order processes Proficient in Primavera P6, Microsoft Office Suite, and Bluebeam Exposure to 4D/BIM scheduling, data visualization tools, and modern scheduling tech Outstanding communicator, collaborator, and critical thinker Willing to travel locally to job sites within FLINT's service areas Formal degree is a plus, but not required. We value hands-on experience, sequencing intuition, and communication skills above all. What Success Looks Like Within 6-12 months, you'll take full ownership of FLINT's project schedules You'll serve as the go-to scheduling expert and trainer for the company You'll lead the transition to Oracle Primavera Cloud Your work will improve schedule reliability, reduce risk, and increase project predictability across the board

The Director of Healthcare Operations serves as a site representative at an assigned healthcare location for all administration and management matters directly related to the specific healthcare site. Responsibilities include: Executes the provision of administrative and employment services Serves as the initial point of contact for the assigned healthcare locations' leadership on administration and management issues Works with Company Departments to ensure system-wide compliance at the assigned healthcare location Serves as a project manager to administrative and clinical managers at the assigned healthcare location Works collaboratively on the local and system level, along with Company Departments, to manage expense and budgets Analyzes and develops timely responses to requests or changes from the assigned locations' leadership Communicate and partner with facility staff to improve system-wide performance Identifies local labor-management issues and serves as point of contact for labor issues in partnership with Company Labor Relations Maintains oversight of assigned healthcare location team members Participates in committees and engagements with assigned healthcare location leadership Qualifications include: Bachelor's degree, preferably in Business, Health Care Services, public administration or a similar field; a Master's degree is preferred 5 or more years of progressively responsible management experience within a health care facility or medical group practice Demonstrated competencies in the following areas: Planning, decision-making and implementation Analytical capacity (quantitative and qualitative) Financial management Organizational ability Oral and written communication Project management Ability to build trust through listening, supporting others and demonstrating integrity Proficiency in contract management Excellent client management and business literacy skills Proficient in use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required High attention to detail Ability to maintain high standards despite pressing deadlines Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment Must be able to prioritize a variety of time sensitive tasks Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR Excellent interpersonal and communication skills Annual salary for this position is $120,000 - $150,000. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity). Equal Opportunity Employer

Now Hiring: Director of Technical Services About Aquafinity Aquafinity is a leader in delivering innovative aquatic system solutions designed for excellence, reliability, and sustainability. We serve a wide range of clients across commercial, institutional, and recreational sectors, providing top-tier water systems supported by unmatched technical expertise and customer care. The Director of Technical Service plays a key leadership role within Aquafinity's Technical Services division, overseeing field operations, technician development, customer technical support, and project execution. This individual will lead a team of skilled field technicians, manage complex installation and maintenance projects, and ensure service operations align with Aquafinity's standards of quality, safety, and customer satisfaction. The ideal candidate combines hands-on technical expertise with strong leadership and strategic operational management. Key Responsibilities Lead, train, and mentor field service technicians, promoting a culture of safety, accountability, and continuous improvement. Oversee day-to-day service operations, including scheduling, workload management, and field efficiency. Provide advanced technical support for internal teams and customers, including troubleshooting and training. Manage multiple installation and maintenance projects, ensuring timely completion and adherence to company standards. Serve as the primary technical contact for customers, ensuring exceptional service and issue resolution. Support departmental budgeting, expense tracking, and revenue forecasting. Identify opportunities for growth through enhanced service offerings and preventative maintenance programs. Qualifications Bachelor's degree in Construction Management, Engineering, or related field preferred. 15+ years of experience in aquatics, technical service, or project management. Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certification preferred (or ability to obtain within 6 months). Strong leadership and interpersonal skills with a proven ability to manage and develop teams. Expert-level knowledge of aquatic systems, pumps, motors, filtration, and water chemistry. Proficiency with ERP systems and project management tools. Excellent communication, problem-solving, and organizational skills. Why Join Aquafinity Opportunity to lead a high-performing technical service team. Collaborative environment focused on innovation, safety, and excellence. Competitive compensation and benefits package. Career growth and professional development opportunities. Ready to lead with purpose and technical expertise? Apply today to join Aquafinity as our next Director of Technical Service and help shape the future of our service operations.

An organization in the Sacramento area that focuses on dismantling the systemic forces that endanger the health of people of color, confronting the urgent crises born at the intersection of racial, social, and environmental injustice, is looking for an Office and Operations Manager to join our organization to lead and oversee general office administration and operations. The Office Manager and Operations Manager will oversee the administrative and operational functions of the organization, ensuring smooth, efficient, and mission-aligned daily operations. This role requires a detail-oriented, organized, and proactive individual who can effectively manage resources, support staff, and programs, and contribute to creating a workplace environment that reflects the organization's values of equity, collaboration, and excellence. Reporting to the Executive Director, the Office and Operations Manager will be responsible for the operational success of the organization. This is a position where you will be in the office on your own most of the time. KEY RESPONSIBILITIES: Office Operations Oversee day-to-day office operations for both virtual and in-person environments, ensuring workflows are efficient and aligned with organizational priorities. Manage office supplies, technology tools, and equipment, and coordinate with vendors and service providers. Maintain a clean, organized, and culturally welcoming workspace that fosters collaboration and well-being. Identify, recommend, utilize innovative programs/projects, and manage grants, databases, and software tools. Staff Support and Coordination Support onboarding and training for new hires, ensuring they are introduced to CBHN's mission, culture, and operational systems. Serve as a central point of contact for operational needs, helping staff troubleshoot challenges and access necessary resources. Administrative Support Provide comprehensive administrative assistance to the organization. staff, including managing the organizational and board calendar of events, handling incoming and outgoing correspondence, and maintaining accurate organizational records. Support the Executive Director and leadership team in preparing presentations, reports, and meeting materials for stakeholders, funders, and community partners. Maintain office services by organizing office operations and procedures, managing and controlling correspondence and filing systems. Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records. Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement. Supports the design and implementation of office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments. Keeps management informed by reviewing and analyzing special reports, summarizing information, and identifying trends. Supports the recruitment, selection, and orientation of office staff and new hires. Financial and Accounting Administration Manage obligations to suppliers, customers, and third-party vendors Process bank deposits in a timely manner Support reconciliation of monthly financial statements Prepare, send, and store invoices Contact vendors/partners and send reminders to ensure timely payments Support the submission of tax forms Work with the accounting team to identify and address discrepancies Report on the status of accounts payable and receivable in Bill.com to management and accounting staff Update internal accounting databases and spreadsheets Monitor and track office-related budgets and expenses to ensure alignment with grant requirements and fiscal policies. Process invoices, expense reports, and payments in coordination with the organization's finance team. Communication and Stakeholder Coordination Act as the primary liaison for office and administrative inquiries, ensuring timely and professional communication with internal staff, board members, community partners, and vendors. Coordinate logistics for meetings, trainings, and events, both virtual and in-person, that advance our advocacy, education, and community engagement work. Policy and Procedure Implementation Develop, implement, and maintain office policies, procedures, and systems that reflect nonprofit best practices and the organization's values of accountability, transparency, and equity. Ensure compliance with workplace safety regulations and nonprofit operational guidelines. Ensure reporting systems are used to manage program reporting and communications. REQUIRED QUALIFICATIONS AND SKILLS: Bachelor's degree preferred with a minimum of 4 years' work experience, which may include work performed while achieving a degree, such as internships or summer work. Detail-oriented, strong organizational and time-management skills; able to manage multiple priorities in a fast-paced environment. Excellent written and verbal communication skills, with a culturally responsive and inclusive approach to communication. Strong problem-solving and decision-making skills, with the ability to adapt to evolving circumstances and anticipate needs. Must be proficient in Microsoft Office Suite (Excel, PowerPoint, Teams, Mail merges, Outlook, and cloud-based collaboration tools (e.g., Google Workspace, Zoom, project management platforms), project and grant management tools. Experience in nonprofit administration and familiarity with grant-related budget tracking preferred. Commitment to the organization's mission and values, with cultural competency in working with and for Black communities. Having the ability to take initiative and being self-sufficient means being able to work independently without supervision. Preferred Qualifications: Quick learner with the ability to learn new technologies, experience with Bill.com, and ADP will put you at the top of the list. Leadership experience, including the ability to motivate and support staff, preferred. Possesses drive, initiative, and a strong desire to succeed Passionate about health equity and the organization's mission, programs, and relevant public policy issues. Experience with a track record in working with and/or leading grants and strategic initiatives. Physical Requirements: Work is primarily sedentary, with some light physical activity. Must be able to exert or lift up to 20 pounds of force occasionally. Travel may be necessary up to 10%. Skilled operation of a computer, copier, and telephone is required. In office, possibly hybrid Work Environment Report to the Executive Director on a regular basis through scheduled meetings Participate in regular staff and partner meetings. Support the strategic initiatives and projects aligned with the Campaign for Health Equity for people of Color. Occasional travel within the state may be required. Competitive salary and benefits offered.

Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams Responsibilities: Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures excellent guest service s is provided while maintaining productivity; assists in coordination and placement of front desk, reservations, and concierge associates. Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability. Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all associates. Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations. Assists Front Office Manager with guest supply inventory and product ordering as necessary. Other duties as assigned. Qualifications: Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.

We are currently seeking a Plant Manager for one of our locations. Responsibilities Oversee plant operations such as budget, production schedule and inventory Strive for zero accidents / incidents while achieving plant goals for DART rate. Drive year over improvement Manage and lead annual budget process at plant level Examine processes and design plans to effectively use available resources Manage, lead, and develop reporting staff Ensure that employees have the best possible working conditions, through the development of HS&E systems and policies to prevent unreasonable health and safety risks. Qualifications Bachelor's degree in Engineering or relevant field, Master degree preferred 10+ years of experience in field, with at least five years in as a Plant Manager Experience in plant management and manufacturing operations Strong communication, management and supervisory skills Previous experience in manufacturing environment required, preferably at a Tier 1 supplier

Job Title: Growth Project Manager Reports to: Strategic Operations Manager The Growth Project Manager is responsible for leading complex, cross-functional initiatives that support the growth of Singapore Math Inc.'s customer base, with a special focus on school customers. This role owns projects end-to-end, from planning and systems implementation to execution and iteration, with a strong initial focus on operationalizing our HubSpot CRM. In addition to systems and internal initiatives, this role manages outward-facing projects that include school partnerships, professional development coordination, curriculum pitches, conference participation, and targeted outreach. The Growth Project Manager approaches all work with a project management mindset: defining scope, coordinating stakeholders, managing timelines, and driving results. This is an evolving role designed for someone who enjoys learning deeply, taking on new challenges, and growing alongside the organization as priorities shift. Key Initial Initiative: Within the first year, the Growth Project Manager will lead the renewed implementation and rollout of HubSpot CRM, including workflow design, data migration, pipeline structure, reporting, and cross-team adoption. This system will serve as a foundational growth and account management tool across the organization. Past, demonstrable success in implementing HubSpot is a requirement for this position. Essential Duties and Responsibilities CRM Implementation Lead the full implementation of our HubSpot CRM across departments, including Account Management, Growth, and Operations. Understand our business needs and current processes to recommend an implementation strategy. Train team members on HubSpot usage and best practices. Cross-functional Project Management Lead and execute projects across Growth, Operations, Product, and Account Management. Build project plans, track progress, and manage communication for stakeholders. Take ownership of both long-term initiatives and short-term requests. Maintain organized documentation and SOPs for recurring workflows. School Partnerships and Curriculum Engagement Serve as the primary coordinator for local partner schools and school engagement initiatives. Organize and occasionally facilitate professional development sessions in partnership with external trainers. Gather insights from school partners to inform Product, Growth, and Account Management teams. Support schools in understanding curriculum components, implementation pathways, and best-fit product recommendations. Lead school customer pitch calls: Conduct curriculum presentations (virtual and in-person) for schools that inquire about Singapore Math programs. Tailor pitches to each school's context, needs, constraints, and goals. Sales Functions Drive full-funnel growth and revenue outcomes. Track school sales KPIs. Coordinate and lead any state/county curriculum bids. Seek out new external partnerships. Research and identify new school prospects, regional opportunities, and strategic growth segments. Execute outreach campaigns-email, phone, in-person-to expand the school customer base. Prepare professional, brand-aligned materials for school-facing engagements. Draft math education thought leadership whitepapers and case studies. Track key competitors and coordinate with internal departments to ensure new products align with industry trends. Conference Logistics and Attendance Represent the company at national and regional education conferences (up to 8 events per year). Manage all conference logistics: registration, booth planning, shipping, travel, budget, and onsite needs. Coordinate logistics for conference professional development sessions with external trainers and schools. Collaboration with Account Management Funnel qualified leads to the Account Management team and ensure smooth handoff of new school customers. Work closely with Account Management to refine strategic approaches to school sales, including renewal and retention considerations. Share field insights, lead quality notes, and patterns observed in school inquiries to improve targeting and messaging. Coordinate joint initiatives (e.g., school outreach sequences, follow-up strategies, segmented campaigns) that span both Growth and Account Management. Internal Collaboration and Reporting Produce reports and insights based on school engagement, conferences, outreach activities, and project results. Maintain sharply organized data in CRM, project tools, and internal documentation systems. Ensure alignment and communication across all teams involved in growth, curriculum engagement, and customer support. Required Qualifications Bachelor's degree 2-5+ years of project management experience. Experience successfully implementing a CRM, ideally HubSpot. Strong communication skills, with the ability to present curriculum and speak effectively to school leaders and educators. Ability to learn complex curriculum and product details quickly. Comfortable conducting outreach, engaging prospects, and managing a lead pipeline. Experience coordinating events, PD, or educational workshops. Proficiency with project management tools and CRM systems. High attention to detail, accountability, and follow-through. Ability and willingness to travel to up to 8 national conference events each year. Preferred Qualifications Background in education, or experience or an interest in the education industry or ed-tech. Experience in business development or growth-focused roles. Familiarity with Singapore Math approaches. Why Work with Us Singapore Math Inc. is a recognized leader in elementary math education, both in the U.S. and internationally. We believe that every student deserves access to high-quality math instruction and are committed to developing resources that expand that opportunity. As part of a small, collaborative team, you'll have the chance to make a meaningful and immediate impact. Compensation $70,000 - $85,000 commensurate on experience Full benefits package, including medical and dental, retirement plan, and more.

Title: Office Manager Competitive Pay and Benefits Thank you for your interest in this role. All interested applicants please use our LinkedIn account to upload your cover letter and resume. Due to the volume of applicants, TPA will not be accepting applications, profiles, nor referrals from staffing agencies for this role. The Players Alliance is seeking a professional, reliable, mature, energetic, friendly, highly skilled Office Manager who will be based at our Fort Lee, NJ office. The TPA Office Manager will ensure that the office environment is organized, functional, and welcoming. This role is crucial for maintaining operational efficiency and supporting our team. As a full-time position, the ideal candidate must be highly self-directed and capable of managing administrative tasks, vendor relationships, and office logistics independently. RESPONSIBILITIES Office Administration & Logistics Provide essential friendly, professional, and customer centric service to all guests at all times. Interact with visitors with grace and diplomacy, always displaying business etiquette Manage the day-to-day office and site needs, ensuring smooth operations, functionality, and preparedness across all program spaces. Oversee daily office operations, oversee the maintenance of a clean and organized worksite, and ensure staff and site have suitable supplies for the office to function at a high-level. Manage office supplies inventory, ensuring all necessary items (e.g., stationery, printer toner, kitchen supplies) are stocked and organized. Oversee the maintenance of office equipment (e.g., printers, copiers, coffee machines) and coordinate necessary repairs or servicing. Ensure all office machines operate properly: copy machine, postage meter, printers, etc., order copier supplies, maintain postage in meter, coordinate repairs/service with the appropriate vendor Manage incoming and outgoing mail, packages, and deliveries. Ensure the physical office space is clean, tidy, and presentable at all times, coordinating with cleaning services. Serve as the office phone operator, answer calls, respond to inquiries with information, route callers, and monitor/route or respond to voicemail messages Ensure office safety and operating efficiency by reporting all facility problems to building management, i.e., lack of heat or air conditioning, water, safety, and cleanliness issues, etc., coordinate repairs/facilitate prompt resolutions, and inform staff throughout the process Order and maintain inventories of essential office and kitchen supplies, provide ongoing office orientation, and instruct employees on the use of office machines Collect, sort, and distribute office mail; meter and post outgoing mail, assist staff with UPS & FedEx Coordinate in office meetings, book and set up conference room, order food/catering Coordinate annual office-wide clean-up day, file storage transfer, and shredding event Conduct annual safety drills coordinated with building management. Coordinate annual safety lectures with the local police and fire departments. Monitor first aid kit, AED device, and fire extinguishers Administrative Support Provide comprehensive administrative support to the VP, Program Operations, including scheduling, calendar management, and travel logistics. Prepare and edit communications, reports, and documents with a high level of accuracy. Serve as the first point of contact for clients, visitors, contractors, and site representatives. Assist with organizing meetings, events, and program-related activities. Team Support & Coordination Assist with onboarding and off-boarding administrative tasks for new and departing team members (e.g., key card access, desk setup). Coordinate and schedule company meetings, internal events, and luncheons. Safety & Compliance Maintain office security protocols and manage access (keys, badge systems). Ensure basic workplace safety standards are met (e.g., fire safety, first aid kits). Requirements Associates or Bachelor's Degree Preferred. Proven experience (e.g., 7+ years) in an Office Manager, Senior Administrative Assistant, or similar operational role. Minimum 5 years of experience with database management and handling confidential information. Experience in nonprofit, community-based, or social services settings preferred. Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines independently. Excellent verbal and written communication skills. Proficiency in Google Suite (Docs, Sheets, Slides) and Microsoft Suite Experience working in a fast-paced and fun environment. Ensure full compliance with organizational policies, safety standards, and operational protocols. Systems & Process Improvement Collaborate with leadership and staff to streamline administrative and operational processes. Utilize Microsoft Office Suite, Microsoft 365, Teams, Zoom, and Smart Boards to support office efficiency and digital communication. Skills & Competencies Strong written and verbal communication skills. Exceptional organizational skills with attention to detail and the ability to manage multiple priorities. Ability to work independently and collaboratively with diverse teams and external partners. Strong interpersonal skills and the ability to engage effectively with community stakeholders and court-related partners. Qualifications Associate's or Bachelor's degree in business administration, nonprofit management, or related field preferred; equivalent experience considered. 5-6 years of experience in office administration, nonprofit, or related work environment. Strong organizational skills, with attention to detail and ability to manage multiple priorities. Proficient with Microsoft Office, Google Workspace, and office technology. Familiarity with donor management or CRM software a plus. Excellent interpersonal and communication skills. Ability to work independently as well as collaboratively with a team. Commitment to the mission of The Players Alliance Experience working with the under-served community is a plus