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  • Security Area Manager

    Carowinds 4.2company rating

    Gastonia, NC job

    The Area Manager of Security is responsible for supporting the overall safety and security operations of Carowinds Amusement Park, ensuring a safe and enjoyable environment for all guests and associates. This position plays a key leadership role within the Security Department, providing direct oversight of daily operations, supervising security personnel, and ensuring compliance with park policies, procedures, and applicable laws and regulations. The Area Manager assists in the development and implementation of security plans, emergency response procedures, and loss prevention initiatives, while maintaining strong partnerships with local law enforcement, fire, and emergency management agencies. This role requires a proactive leader who can effectively manage teams in a fast-paced environment, respond calmly under pressure, and uphold the highest standards of professionalism and integrity. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match FREE entry to ALL our parks and water parks! Perks: Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: Exercises general supervision over Captains, Sergeants, Corporals, subordinate officers and support staff. Ensure department is functioning within all local, state and federal laws. Monitors and observes patrol and investigative activities to ensure all department personnel conforms to company and divisional policies. Communicates using two-way radio and telephones. Oversees and may personally participate in responding to and investigating criminal and procedural violations, obtaining evidence, compiling information and preparing case reports. Attends and represents the department or its officers at court hearings. Maintains contact with supervisory staff to coordinate department activities. Ensures availability by radio or phone for consultation on major incidents and / or emergencies. Communicates pertinent information to the Security Manager and Executive Management in accordance with departmental and company policy. Operates a company vehicle in accordance with departmental policy and procedure. Adheres to and enforces all Six Flags and specific Park policies and procedures, including, but not limited to, safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment. Oversees scheduling, interviewing, hiring, and recruiting of all department personnel. Organizes, designs, updates and delivers all departmental trainings. Keep up to date and accurate records of trainings for all departmental personnel. Assist in preparing annual budget and monitors compliance. Analyze and recommend improvements to department equipment and facilitates and propose logical solutions within the budget to the Manager of Security for approval. Research, organize and execute departmental purchases as approved by the Manager of Security. Research, write and revise the Department Manual of Policies and Procedures. Recommend, assist, and lead in employee discipline procedures. Coordinate, approve and maintain daily paperwork and packets. Review and approve reports prepared by subordinate officers. Conduct periodic performance evaluations on appointed personnel. Leverage all available tools and technology to their fullest potential in support of loss prevention efforts. Develop and manage an internal auditing team. Monitors emerging trends in risk assessment and loss prevention. Implements innovative strategies to safeguard assets and operations and anticipates future challenges. Qualifications: Bachelor's Degree ( 4 year College or University) Criminal Justice or Law Enforcement Management. 1 - 4 Years related experience Law Enforcement. At least 21 years of age. Possess a valid driver's license. Possess or have the ability to obtain NC and SC armed Security Officer certification. Must be able to obtain SC SLED certifications as an Armed Security Officer and Trainer. Must be able to obtain a certificate in non-confrontational investigative interviewing techniques. Must be highly organized, self-motivated and able to perform well under pressure and receptive to feedback. Ability to communicate effectively with guests, employees, management, and Law Enforcement Agencies. Must possess a working knowledge of Criminal Law. Required to read, comprehend and speak English language. Ability to work nights, weekends, and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state of provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company Policy, unless prohibited by federal, state, or provincial law.
    $35k-54k yearly est. Auto-Apply 25d ago
  • Campground Front Desk Supervisor

    Carowinds 4.2company rating

    Gastonia, NC job

    Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams Responsibilities: Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures excellent guest service s is provided while maintaining productivity; assists in coordination and placement of front desk, reservations, and concierge associates. Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability. Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all associates. Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations. Assists Front Office Manager with guest supply inventory and product ordering as necessary. Other duties as assigned. Qualifications: Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.
    $24k-34k yearly est. Auto-Apply 25d ago
  • Information Technology Support Specialist

    Level 3 Audiovisual 4.6company rating

    Mesa, AZ job

    The IT Support Specialist position will be responsible for maintaining software and hardware on company end user devices and resolving incidents, while maintaining excellent support in a timely manner. Provide technical support for the company's technology devices that are on-site and remote through the phone, video, and written communication. Summary of Accountabilities: Great customer service (internal employees) and interpersonal skills. Diagnose and resolve software and hardware incidents to include, but not limited to workstations, phones, and network across a wide variety of software applications. Maintain excellent and effective verbal and written communication skills at various levels within the organization. Provide prompt and accurate troubleshooting on employee corporate devices physically and remotely to provide fixes. Must have excellent problem-solving and critical thinking skills. Configure systems in accordance with company standards. Conduct regular maintenance and upgrades on employee systems for hardware/software. Direct and escalate issues as needed or unresolved issues to Systems Administrator. Create service tickets with software and hardware vendors for incidents as needed while troubleshooting the incident until resolved. Maintain a list of issues and tasks and report status updates to supervisor. Maintain, track, and update documentation related to the job position. Onboarding new employee technology. Qualifications: Ability to identify issues and resolve them until completion. Strong interpersonal skills in both verbal communication and written communication. Demonstrate a willingness and passion to learn new techniques and procedures. Ability to think and work independently and meet necessary deadlines. Read and understand technical documentation (equipment manuals, installation guides, written procedures, and policies, etc.) Ability to multitask in a fast-paced environment. Experience with operating system deployment software. Experience Requirements: 1 year of relevant Information Technology experience Technical knowledge with Windows 10 and 11 within a domain environment. Knowledge with Office 365 for Exchange, SharePoint, OneDrive, Teams, and Office Applications. General knowledge with Apple iOS Devices. Technical knowledge on basic networking protocols and components Training \ Certification \ Education Requirements: CompTIA A+ Certification preferred Abilities Required: Must be able to communicate effectively with internal employees and external support vendors. Must be able to see and distinguish different colors, read small print, and hear/recognize audible signals such as dial tones. Must have valid driver's license and can legally operate a passenger vehicle within the state of Arizona The ability to use hand and power tools in a safe and efficient manner. Utilize common hand tools, safely, and in accordance with company policies and procedures. Positive and effective interaction with internal employees and external customers. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Level 3 Audiovisual is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status
    $38k-70k yearly est. 5d ago
  • Merchandise Manager

    Carowinds 4.2company rating

    Charlotte, NC job

    The Merchandise Manager is responsible for daily oversight and management of the park's Merchandise operations, including vision and strategies that result in profitability growth, safety requirements, world-class Guest service, and associate development and engagement. This position is a hands-on leader that directs the daily operations and leads the Area Manager team to achieve associate, guest and financial goals. All of this will be done in a manner consistent with the mission, values, operating philosophies and standards of Carowinds. Responsibilities: Leads, trains, and develops direct reports through consistent coaching and feedback while driving productivity and morale of the team. Holds self and others accountable to high performance standards. Foster adaptability within assigned work group. Lead by example in an ever-changing climate, be open and set the example for willingness to new ideas and opportunities. Embrace and positively communicate change. Ensures that Retail-related competencies are in place, executed and managed effectively and consistently across the operation. Examples of competencies include, but are not limited to, Retail execution, brand delivery, general safety, budgeting, inventory management and replenishment, expense control, loss prevention, guest experience, speed of service, staffing, and training/development, etc. Partners with local and corporate counterparts in the development of strategy. Work with Merchandise support partners and Product Developers and Planners to proactively create, implement, and manage strategies that ensure effective product flow and stock levels to minimize stock loss and maximize sales, and make location plan adjustments as needed. Establishes and implements the visual merchandising plan for all merchandise locations, drives creative solutions to deliver unique shopping environments and compelling store displays / windows that entice the guest. Understands and drives appropriate metrics to assess business performance - Sales, Per Cap, ADT, Forecast, Budget (sales and KPIs) and Controllable Expenses (operating supplies, shrink and payroll). Discern insights based in understanding relevant market and guest population trends, key business performance metrics and operational feedback to develop appropriate plans and forecasts for the merchandise business by park/location. Ensure the continual adherence of a safety culture throughout the Merchandise team that includes an established safety plan, and compliance with all state, federal, local and company rules and regulations. Receives and responds to guest inquiries, concerns, and complaints; takes corrective action as needed to maintain excellent guest service and integrity of park policies. Participates in the Manager on duty rotation. Maintain financial, operational, and quantitative responsibilities for an assigned role / business category. This may include, but not be limited to Merchandise, Games, Managing of Revenue Partners, Photo, Service/Rentals, Warehousing, Merchandising, or any combination of disciplines. As required, have confidence and ability to work autonomously to meet department goals and objectives while keeping Senior Leader apprised of progress, concerns, and/or needs. Qualifications: Bachelor's Degree, focus in Business, marketing, merchandising preferred. At least 6-8 years of prior work experience working in merchandise/retail industry. At least 3-5 years of prior experience leading and supervising a large team. Ability to work in a fast paced environment, easily shift from strategic to tactical work, creative thinker, ability to work across decisions to achieve common goals, guest and associate focused. Strong presentation skills. At least 5% of travel required for position. Ability to work nights, weekends, and holiday based on business needs.
    $26k-45k yearly est. Auto-Apply 13d ago
  • Director of Technical Design, Wholesale Apparel

    Confidential Jobs 4.2company rating

    New York, NY job

    We are currently looking for a Technical Design Director. The essential duties and responsibilities include, but are not limited to, the following: Must be able to advance the goals of the brands being supervised by ensuring that they are meeting their goals of fit, construction and design aesthetic. Evaluate current and future workload to ensure that staffing levels are adequate. Ensure that the brands are meeting their goals of the Time and Action Calendar. Ensure that all associates being supervised are fully trained to the Technical Department standard. Must be a proven leader who is able to motivate the technical team to do the best job possible. Run fittings and manage the fit approval process with those under supervision. Able to generate annual appraisals of those under supervision. Must develop a good working relationship with those under supervision as well as members of other departments and outside vendors. Must ensure that all under supervision adhere to the time and action calendar. Must attend and participate in company meetings. Manage and set goals for team members To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum 10 years' experience as a technical designer in Denim and/or woven in Women's and Plus markets In addition to the above years, the candidate must have a minimum of 5 years' experience in supervising a team of multiple Technical Designers. Open minded and forward thinking- able to both create and accept change Qualified to create and revise pattern blocks and instruct factory on how to correct their pattern. Computer literate and have good communication skills. Familiar with at least 1 3D cad system, and willing to learn Strong knowledge of fit and how to correct fit issues Strong construction knowledge. Must have good retention of facts and department systems. Attention to detail and accuracy is a required skill. Able to make decisions independently. Able to adjust to changing business needs. Must have first-hand knowledge of sewing and factory processes. Must have knowledge of denim washes and processes as it pertains to the fit and execution of denim product. Salary Range: 130K - 150K *Actual base salary for this role within the above range will be based upon experience, qualifications and/or assigned unit. We are an EEO/Affirmative Action Employer. All qualified applicant swill receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
    $121k-190k yearly est. 1d ago
  • Development Events Manager

    The Dallas Opera 3.4company rating

    Dallas, TX job

    The Events Manager within the Development department at The Dallas Opera is a pivotal member of our fundraising team, responsible for planning and executing a diverse portfolio of events designed to cultivate and steward our donor base. This position is integral to the operational success of our development initiatives, serving as a key driver in building meaningful relationships with supporters and ensuring the seamless delivery of high-impact donor engagement opportunities. By orchestrating Development events, the Events Manager plays a critical role in advancing The Dallas Opera's mission and sustaining the organization's philanthropic growth. This position is a permanent full-time position within the Development department, reporting to the Associate Director of Development and working closely with the Marketing and Operations departments. Responsibilities The Events Manager will plan and implement all donor-related events. Events fall into a wide range of events ranging from artistic salons, backstage tours, cast parties, catered dinners for donors, luncheons, mixers, opening night parties, receptions, and more. The Events Manager is responsible for maintaining the events calendar and works collaboratively with members of the Development and Operations teams, as well as the AT&T Performing Arts Center and catering vendors, to plan and execute events. This role includes creating and managing event-related expense budgets, serving as the primary relationship manager for vendors, and providing oversight for vendor interactions. The Events Manager regularly interacts with a diverse group of individuals, including young professionals, high-net-worth donors, Board members, outside vendors, and colleagues across all departments. Event Manager Duties Plan and execute all membership events for Friends, Inner Circle, Orpheus Legacy Society, and other donor groups Plan and execute signature events - Opening Night (fall) and OnStage Dinner (spring); artistic development related events - Vocal Competition Judges Luncheon and post-concert reception (spring); Women Conductors panel discussion and luncheon (fall and winter); post Showcase Concert reception (winter); Titus Recital post-concert reception and dinner (winter); and other events, as needed Partner with the Artistic and Production teams to coordinate event programming and artistic elements. Work across The Dallas Opera teams, particularly Operations, to plan and execute events Collaborate with Marketing and Communications teams to promote events through email campaigns, social media, and printed materials Create and manage event budgets, ensuring financial accountability and cost-effectiveness Oversee event logistics, including venue selection, vendor negotiations, catering, AV, and décor, serving as relationship manager with all vendors, specifically AT&T Performing Arts Center and catering partners, maintaining positive working relationships while setting performance expectations and enforcing accountability Conduct post-event evaluations to measure success and identify areas for improvement; prepare post-event reports, including financial summaries and attendee feedback. Serve as the primary point of contact on event days, ensuring all operations run smoothly; handle last-minute adjustments and problem-solve to maintain a high-quality guest experience. Work nights and weekends to staff donor events Other duties as needed Traits and Characteristics Adaptability to thrive in a dynamic environment by quickly adjusting to changing priorities, solving unforeseen challenges, and maintaining composure under pressure to ensure event success. Aptitude for multitasking, prioritizing, attention to detail, accuracy and managing time in a fast-paced environment which often presents competing priorities Strong project management and organizational skills; takes initiative regarding quality, accuracy, and timeliness of assignment Team player with customer service mindset, collaborative spirit, and proven ability to build productive working relationships internally and externally. Skills, Knowledge, and Certification Three years+ events experience with a proven track record of success Excellent writing and copy editing skills Demonstrated proficiency with budget and vendor management Strong interpersonal skills Able to handle sensitive, confidential information with discretion and professionalism Knowledge of opera, music and/or performing arts is preferred Proficiency in Microsoft Office products (Word, Excel, PowerPoint), and collaborating in a Microsoft 365 environment; knowledge of Tessitura and Asana preferred
    $38k-53k yearly est. 4d ago
  • Executive Personal Assistant

    Confidential Careers 4.2company rating

    New York, NY job

    Confidential | Executive Assistant (Personal Executive) A highly accomplished personal executive is seeking an exceptional Executive Assistant to provide comprehensive, discreet, and high-touch support in New York City. This role requires impeccable judgment, speed, and attention to detail while managing both professional and personal priorities in a fast-paced environment. Key Responsibilities • Proactively manage complex calendars, including personal and private meetings • Coordinate and schedule personal errands and day-to-day logistics • Arrange domestic and international travel, including flights, accommodations, visas, ground transportation, and detailed itineraries • Secure reservations at high-end restaurants, private clubs, venues, and events across New York City and globally • Act as a trusted gatekeeper, handling sensitive information with the highest level of confidentiality • Anticipate needs, solve problems quickly, and ensure seamless execution of all requests Qualifications • Proven experience supporting a senior executive, high-profile individual, or family office • Deep familiarity with New York City's dining, hospitality, and cultural landscape • Exceptional organizational skills and meticulous attention to detail • Quick-witted, resourceful, and able to operate at a fast pace with minimal direction • Strong communication skills and professional discretion • Ability to handle changing priorities calmly and efficiently
    $72k-109k yearly est. 3d ago
  • Senior Project Manager/Scrum Master (Life Insurance)

    Talent Groups 4.2company rating

    Hartford, CT job

    This position will provide subject matter expertise and direction on complex projects/initiatives for assigned area(s) of responsibility to ensure solid project management and agile practices are understood and enacted. As the Sr. PM/Scrum Master, you will provide delivery oversight and delivery expertise for a fast-paced application development environment with multiple project team streams utilizing agile methodology. The role will act as Scrum Master and communicate and liaise with stakeholders from across the business, facilitate discussions/decisions, monitor program activities, and resolve issues. What you'll be doing Provides project oversight on Actuarial Data Repository initiative that will translate strategic business objectives into actionable plans focusing on delivery and advancement of Lincoln's Data strategy. Manages the delivery and execution of projects milestones to ensure business capability is realized and cost, time and quality goals are met. Identifies critical path items & action plan to remediate open items including due dates, etc. Identifies and manages risks, issues and dependencies and responsible for managing impediments to an outcome. Manages and reports key project status, developments, challenges to the sponsors and key stakeholders. Facilitates discussion, decision making, and conflict resolution. Collaborate closely with Product Owner, Product Manager and Stakeholders on project roadmap development and execution. Manages and leads one to two application development team(s) to using agile methodology. Facilitates day-to-day project management/Agile ceremonies (Planning, Daily Stand-up, Retrospective and Backlog refinement). Identifies and directs the implementation of process improvements that significantly improve quality across the team, department and/or business unit. Identifies and recommends process improvements that significantly reduce workloads or improve quality. Must-haves: 8+ Years of experience as a project manager/scrum master leading multiple software development project teams to deliver high-quality software solutions using Agile techniques. Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) in IT or related business field Thorough understanding of multiple SDLC methodologies with an emphasis on Waterfall/Agile hybrid methods. Experience managing multiple teams simultaneously environment, including onsite and remote team members. Experience managing team capacity, demand, product and requirement backlogs, and executing effectively and efficiently using a combination of traditional project management and Agile techniques such as Scrum or Kanban. Demonstrated experience in project management practices and principals. Strong experience in managing multiple custom software development efforts. Knowledge of enterprise Agile management tools. Proven ability to develop creative and collaborative approaches. Financial Services and/or Insurance Industry experience
    $86k-125k yearly est. 4d ago
  • DCM Program Manager

    Endeavors 4.1company rating

    Kerrville, TX job

    JOB PURPOSE: The DCM-Program Manager is responsible for the overall program and fiscal oversight of the Endeavors Disaster Case Management Program. The DCM Program Manager is responsible for compliance with grant and contractual requirements, meeting performance objectives and timely reporting goals of the Disaster Case Management program throughout each assigned Region. This position ensures that program staff meets the needs of disaster affected individuals and families. *Due to the nature of the job and the confidentiality of client information, work-from-home options will not be available for this position. ESSENTIAL JOB RESPONSIBILITIES Program Leadership & Daily Operations Serve as the primary leader responsible for the success of the Disaster Case Management Program, ensuring staff meet deliverables, maintain compliance with FEMA, state, and organizational standards, and advance the mission. Manage daily operations of assigned staff, including case management services, office procedures, timekeeping, reporting, and compliance with all FEMA guidance. Lead and inspire the team by setting clear expectations, modeling professionalism, and fostering a culture of accountability, transparency, and collaboration. Staff Management & Development Work with Human Resources and Supervisors to recruit, hire, train, and retain staff who meet program targets and provide high-quality services. Supervise Case Managers through quality hiring decisions, training, mentoring, and coaching in trauma-informed care and best practices. Monitor performance; provide timely evaluations, feedback, and performance improvement plans. Identify staff training needs; equip Supervisors to address them and provide supplemental training as needed. Supervise Disaster Case Manager Supervisors, providing oversight, mentorship, and accountability to ensure quality leadership. Partner with Supervisors to recruit, hire, train, and retain Case Managers that meet program targets. Equip Supervisors with tools and guidance for team support, onboarding, and corrective action plans. Conduct regular one-on-one meetings with Supervisors to review caseloads, identify barriers, and ensure consistent application of FEMA/state policies. Provide coaching and professional development to Supervisors to strengthen their leadership capacity. Maintain communication with contracted agencies, client families, and community partners; convene periodic meetings and provide updates. Leadership Excellence Demonstrate leadership by asking critical, forward-looking questions that drive program growth, such as: “How can we improve recovery outcomes for survivors and families?” “What barriers are preventing progress, and how can we remove them?” “What resources, coaching, or training do staff need to excel?” Participate in FEMA/state trainings and professional development to stay current with best practices. Demonstrate exceptional customer service and servant leadership by placing the client first and ensuring actions align with the mission to Empower people to build better lives for themselves, their families, and their communities. Other Duties Perform other responsibilities as assigned to support program success and organizational needs. LEADERSHIP PERFORMANCE INDICATORS (KPIs) Team Retention & Engagement Maintain a staff retention rate of 90% or higher. Conduct quarterly satisfaction surveys with at least 80% positive feedback. Program Deliverables & Compliance Ensure 100% of program deliverables and contractual requirements are met on time. Achieve 95% accuracy on case file reviews. Staff Development & Growth Provide at least two professional development opportunities per quarter for each Case Manager. Ensure 100% of staff receive timely performance evaluations and coaching plans. Leadership Communication & Accountability Facilitate bi-weekly team meetings to communicate updates, review progress, and track follow-ups. Respond to staff requests for approvals, guidance, or escalations within an average of 48 hours. Client & Community Impact Ensure 100% of clients have IRPs initiated and updated on time. Maintain 85% or higher client satisfaction on professionalism, timeliness, and quality of services. Education Bachelor's Degree in social/behavioral health or related field required. Master's degree preferred. Experience 5+ years of management and supervision experience; supervising remote/distance employees a plus. Experience with disaster and emergency services strongly preferred. Attendance Must maintain regular, acceptable attendance as determined by employer. Licenses Valid driver's license with a clear record. Vehicle Daily use of a personal vehicle required; up to 10% travel within a multi-county region. Other Requirements Willingness to travel as needed. Must pass criminal and related background checks. Must be available to work nights, weekends, and holidays as required. Must not pose a direct threat or significant risk to the health or safety of self or others. Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email **************** or speak with your recruiter. Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at ************************. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.
    $73k-119k yearly est. 1d ago
  • Technical Director

    Arizona Broadway Theatre 4.0company rating

    Peoria, AZ job

    Arizona Broadway Theatre (ABT) is a 501(c)(3) nonprofit organization and a one-of-a-kind, award-winning professional theatre in Arizona. Renowned for its state-of-the-art productions and a unique dinner-and-show experience, ABT combines high-quality entertainment with freshly prepared cuisine. Based in Peoria, AZ, the theatre is supported by the community to create exceptional musical theatre and provide impactful youth programming across metropolitan Phoenix. ABT is dedicated to fostering arts education and delivering family-friendly performances that enrich the community. Job Title: Technical Director Reporting Relationship: Reports to Production Manager Supervises: Assistant Technical Director, Shop Foreman, Carpenters, Scenic Charge Artist Job Time + Classifications: Regular Full-Time Exempt Typical Work Schedule: 8 am to 5 pm; Monday-Friday; Overtime as necessary Pay: $60,000 - $65,000 DOE + full benefits package (PTO, medical, dental, vision, life insurance) General Functions -Oversee the design, build, and maintenance of sets for each production -Estimate the expense of time, labor, and materials to execute scenic designs -Supervise and guide all scene shop employees in the construction of the scenic design -Complete scenic builds within budget. -Operate and maintain the correct and safe rigging of all movable scenery -Maintain a safe and sanitary work environment -Achieve the artistic goals of ABT and the Scenic Designer Duties and Responsibilities General -Participate in the pre-production planning as it pertains to all elements of the scenic design. -Monitor budget status as the scenic build is progressing to ensure the scenic build is completed within budget. -Maintain all aspects of the scene shop, including equipment, tools, crew safety, and inventory of materials. Production -Work with Artistic Director, Artistic Producer, Production Manager, Scenic Designer, and Director on the design of the set and scenic concept. -Estimate the expense of time, labor, and materials to build the proposed set and report to the Production Manager. -Oversee production of the set through the technical/dress rehearsal process. -Plan, build, and test special effects. -Oversee maintenance of all technical aspects during the run of the production. -Work with directors, artists, and the Stage Manager as necessary. Staff/Personnel -Hire, train, and supervise the scene shop crew during set builds. -Review time records for submission to the payroll department Knowledge and Skills -Bachelor's Degree in theatre or equivalent professional experience in scenic construction or related work. -Five years of professional theater experience with at least 4 years of experience as a Technical Director or similar position. -Knowledge of construction techniques for carpentry, rigging, and welding is required. -Experience preferred in MS Office Suite - especially Word, Excel, and Outlook, AutoCAD, and Google SketchUp -Ability to use, operate, and train team members on various aerial work platforms, including but not limited to scissor lifts and single-person mast lifts. To apply: Send cover letter and resume, along with three references, to Production Manager, Jamie Parnell at *********************
    $60k-65k yearly 1d ago
  • Administrative Assistant

    Confidential Jobs 4.2company rating

    Atlanta, GA job

    The Administrative Assistant provides comprehensive administrative and operational support to leaders and teams to ensure efficient day-to-day business operations. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. The Administrative Assistant serves as a key point of contact, supporting internal stakeholders while maintaining professionalism, confidentiality, and accuracy. Key Responsibilities Provide administrative support to managers and/or departments, including calendar management, meeting coordination, and travel arrangements. Prepare, edit, and distribute correspondence, presentations, reports, and other business documents. Serve as a primary point of contact for internal and external communications, directing inquiries appropriately. Coordinate meetings, including scheduling, agendas, materials, and follow-up actions. Maintain accurate records, files, and documentation in accordance with company policies and retention requirements. Support expense reporting, purchase orders, invoicing, and other administrative processes as needed. Assist with onboarding activities, training coordination, and general office support. Monitor deadlines, track action items, and proactively follow up to ensure timely completion. Support special projects and process improvement initiatives as assigned. Ensure compliance with company policies, confidentiality standards, and applicable regulatory requirements. Qualifications High school diploma or equivalent required; associate's degree or higher preferred. 2+ years of administrative or office support experience in a professional environment. Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and other office productivity tools. Strong written and verbal communication skills. Excellent organizational, time management, and multitasking abilities. High level of discretion when handling confidential or sensitive information. Ability to work independently and collaboratively with cross-functional teams. Preferred Skills Experience supporting senior leaders or multiple stakeholders. Familiarity with document management systems and collaboration tools. Experience in regulated, manufacturing, or corporate environments. Work Environment May require occasional overtime or schedule flexibility to support business priorities.
    $23k-31k yearly est. 4d ago
  • Networking Engineer (Media)

    Red Oak Technologies 4.0company rating

    Culver City, CA job

    NETWORK ENGINEER (for TV/Entertainment industry) Culver City, CA (HYBRID) Seeking a highly skilled and motivated Media Networking Engineer (Contractor) to join our Content Engineering team. This is a unique opportunity to play a critical role in optimizing network infrastructure to support our growing media and entertainment (M&E) ecosystem. The Media Networking Engineer will be a key technical resource, working closely with media production teams, networking teams, and security experts to architect, advocate for, and implement tailored networking solutions that meet the demanding performance and security requirements of M&E workflows. The ideal candidate will possess a deep understanding of networking principles, media protocols, and security best practices, as well as a passion for enabling creativity and innovation in a fast-paced environment. While not always directly involved in day-to-day support or implementation, this role is critical in ensuring that all aspects of M&E networking are properly addressed and supported. Beyond technical expertise, the ideal candidate will be a highly effective communicator and collaborator, capable of building strong relationships across diverse teams and advocating for the needs of our media organizations. Key Responsibilities: Solution Design & Architecture: Assist in the architectural design of end-to-end networking solutions for M&E workflows, ensuring scalability, reliability, and security. Solutions should be designed to support a variety of media formats and workflows, including baseband video, compressed video, and audio over IP. Networking Team Collaboration & Advocacy: Act as a key liaison between Media teams and GNS, building strong working relationships to champion the unique networking requirements of media teams and ensure that their needs are met. This includes effectively communicating documented requirements, proactively resolving conflicts, and fostering a spirit of partnership. Security Compliance & Hardening: Ensure that all network solutions comply with our security policies and best practices. Implement security controls to protect sensitive media assets. Troubleshooting & Triage: Provide expert-level troubleshooting and triage for network-related issues affecting media workflows. This may involve some direct, on-site support to diagnose and resolve critical issues. Documentation & Training: Develop and maintain clear and concise documentation of network configurations and procedures. Provide training to media teams on best practices for network usage and security. Vendor Management: Work with vendors of media-specific hardware and software to ensure compatibility with our network infrastructure. Proactive Monitoring & Tuning: Identify opportunities to implement proactive monitoring and alerting systems to identify and resolve network issues before they impact media workflows. Continuously tune network configurations to optimize performance. Automation & Orchestration: Identify opportunities to automate network configuration and management tasks to improve efficiency and reduce manual effort. Qualifications: 8+ years of experience in network engineering, with a focus on supporting media and entertainment workflows. Exceptional communication, interpersonal, and relationship-building skills, with the ability to effectively communicate technical concepts to diverse audiences and build consensus around solutions. Proven ability to document complex technical requirements in a clear and concise manner. Deep understanding of networking protocols (TCP/IP, UDP, DNS, DHCP, etc.), routing principles (OSPF, BGP), and Layer 2/Layer 3 networking concepts (VLANs, QinQ, MLAG, LACP). Experience with network security technologies (firewalls, intrusion detection systems, VPNs), preference for experience with Palo Alto Networks firewalls. Strong knowledge of media protocols (SRT, RIST, NDI, Dante, AVB) and SMPTE ST 2110 standards for professional media over IP networks Strong understanding of service uptime, redundancy, and failover mechanisms in a broadcast environment. Experience with high-performance storage solutions (Qumulo, Isilon, etc.). Experience with cloud computing platforms (AWS, Azure, GCP). Experience with Software Defined Networking (SDN) concepts and technologies such as OpenFlow, or similar. Experience working with broadcast video equipment, such as routers, switchers, encoders, and decoders. Experience with timing and synchronization technologies, including Precision Time Protocol (PTP) Proven experience designing, implementing, and troubleshooting both Wide Area Network (WAN) and Local Area Network (LAN) environments. Strong understanding of Quality of Service (QoS) principles and implementation techniques. Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Passion for media and entertainment technology. Bachelor's degree in Computer Science, Electrical Engineering, or equivalent experience. Preferred Qualifications: Cisco CCNA or CCNP certification. Experience with network automation tools (Ansible, Puppet, Chef). Experience with infrastructure-as-code tools such as Terraform or Pulumi. Experience with scripting languages (Python, Perl, etc.). Experience with configuration and management of networking equipment from vendors such as Arista, Cisco, and Fortinet. Familiarity with cellular and mobile networking technologies, such as LTE, 5G, and mobile device management (MDM) solutions. Experience with in-band and out-of-band network management techniques. Experience with Virtual Private Clouds (VPC) and Software-Defined Wide Area Networking (SD-WAN) technologies. Experience with long-haul networking technologies used in broadcast environments (e.g., DWDM, optical transport, high-speed Ethernet). Experience with audio networking technologies, such as Dante, AES67, and Ravenna. Knowledge of color science and video engineering principles.
    $87k-120k yearly est. 4d ago
  • Information Technology Operations Manager/Director

    Confidential Jobs 4.2company rating

    San Francisco, CA job

    Our client is looking for an energetic IT leader to oversee day-to-day IT operations and infrastructure management. This person will guide a technical team along with several vendor partners responsible for designing, testing, implementing, and supporting our enterprise IT infrastructure. This includes the data centers, Microsoft 365, Cisco networks, Windows servers, VoIP, VDI environment, and windows desktop endpoints. This person should have strong project management and communication skills. The position requires a self-motivated, organized, and data driven technical leader. ITIL discipline and experience is a significant plus. This leader will work closely with decision makers in other departments to identify system capacity, availability, and recoverability requirements in order to recommend, develop, implement, and support cost-effective architectures for the management of critical enterprise data. They will ensure high levels of data quality and application availability while containing costs. This individual will also evaluate new projects and applications to determine the infrastructure necessary to support them. Essential Responsibilities: Lead, coach and develop a team Manage multiple vendors, monitor invoicing, contracts, and SLAs Communicate and coordinate effectively across the enterprise to ensure collaboration and quality service delivery Maintain IT Operations operating and capital budget Coordinate and ensure IT service maintenance while balancing system availability Incident management (research, identify, track, and communicate incidents and problems within purview) Establish and maintain proactive system and enterprise network monitoring Identify key reports providing metrics for IT services (system availability, incident management, problem management) Establish appropriate SLAs and metrics to measure and report regularly Enforce ITIL discipline within the group, department, and organization with special focus on Incident Management, Change Management, Problem Management, Capacity Planning, Knowledge Management, and CMDB Work with vendors to determine “out-of-box” solutions where appropriate Establish minimal hardware/software standards that provide effective solutions based on roles and responsibilities of users Develop, test, and maintain a proven disaster recovery/business continuity planning solution Work closely with Information Security expert(s) to insure security of enterprise Organize and prioritize assigned tasks within department to meet established schedules, timeliness, and/or deadlines Requirements: 5+ years of relevant leadership experience and/or college or advanced degree in IT/MIS Strong technical proficiency with Microsoft Active Directory and related technologies Strong technical proficiency with Microsoft 365 Proven tenure working to provide critical IT services ITIL knowledge and experience a major plus Experience and technical understanding of the following: Data networking Cloud Services Microsoft Windows Microsoft 365 Tenant Management Microsoft 365 Products (Email, OneDrive, SharePoint, Teams, etc.) Endpoint management Data center operations VoIP/UCaaS solutions Virtual Desktop solutions Information security Networking, including WiFi and SD-WAN VPN
    $127k-172k yearly est. 1d ago
  • Office Manager-On Site

    Players Alliance 3.2company rating

    Fort Lee, NJ job

    Title: Office Manager Competitive Pay and Benefits Thank you for your interest in this role. All interested applicants please use our LinkedIn account to upload your cover letter and resume. Due to the volume of applicants, TPA will not be accepting applications, profiles, nor referrals from staffing agencies for this role. The Players Alliance is seeking a professional, reliable, mature, energetic, friendly, highly skilled Office Manager who will be based at our Fort Lee, NJ office. The TPA Office Manager will ensure that the office environment is organized, functional, and welcoming. This role is crucial for maintaining operational efficiency and supporting our team. As a full-time position, the ideal candidate must be highly self-directed and capable of managing administrative tasks, vendor relationships, and office logistics independently. RESPONSIBILITIES Office Administration & Logistics Provide essential friendly, professional, and customer centric service to all guests at all times. Interact with visitors with grace and diplomacy, always displaying business etiquette Manage the day-to-day office and site needs, ensuring smooth operations, functionality, and preparedness across all program spaces. Oversee daily office operations, oversee the maintenance of a clean and organized worksite, and ensure staff and site have suitable supplies for the office to function at a high-level. Manage office supplies inventory, ensuring all necessary items (e.g., stationery, printer toner, kitchen supplies) are stocked and organized. Oversee the maintenance of office equipment (e.g., printers, copiers, coffee machines) and coordinate necessary repairs or servicing. Ensure all office machines operate properly: copy machine, postage meter, printers, etc., order copier supplies, maintain postage in meter, coordinate repairs/service with the appropriate vendor Manage incoming and outgoing mail, packages, and deliveries. Ensure the physical office space is clean, tidy, and presentable at all times, coordinating with cleaning services. Serve as the office phone operator, answer calls, respond to inquiries with information, route callers, and monitor/route or respond to voicemail messages Ensure office safety and operating efficiency by reporting all facility problems to building management, i.e., lack of heat or air conditioning, water, safety, and cleanliness issues, etc., coordinate repairs/facilitate prompt resolutions, and inform staff throughout the process Order and maintain inventories of essential office and kitchen supplies, provide ongoing office orientation, and instruct employees on the use of office machines Collect, sort, and distribute office mail; meter and post outgoing mail, assist staff with UPS & FedEx Coordinate in office meetings, book and set up conference room, order food/catering Coordinate annual office-wide clean-up day, file storage transfer, and shredding event Conduct annual safety drills coordinated with building management. Coordinate annual safety lectures with the local police and fire departments. Monitor first aid kit, AED device, and fire extinguishers Administrative Support Provide comprehensive administrative support to the VP, Program Operations, including scheduling, calendar management, and travel logistics. Prepare and edit communications, reports, and documents with a high level of accuracy. Serve as the first point of contact for clients, visitors, contractors, and site representatives. Assist with organizing meetings, events, and program-related activities. Team Support & Coordination Assist with onboarding and off-boarding administrative tasks for new and departing team members (e.g., key card access, desk setup). Coordinate and schedule company meetings, internal events, and luncheons. Safety & Compliance Maintain office security protocols and manage access (keys, badge systems). Ensure basic workplace safety standards are met (e.g., fire safety, first aid kits). Requirements Associates or Bachelor's Degree Preferred. Proven experience (e.g., 7+ years) in an Office Manager, Senior Administrative Assistant, or similar operational role. Minimum 5 years of experience with database management and handling confidential information. Experience in nonprofit, community-based, or social services settings preferred. Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines independently. Excellent verbal and written communication skills. Proficiency in Google Suite (Docs, Sheets, Slides) and Microsoft Suite Experience working in a fast-paced and fun environment. Ensure full compliance with organizational policies, safety standards, and operational protocols. Systems & Process Improvement Collaborate with leadership and staff to streamline administrative and operational processes. Utilize Microsoft Office Suite, Microsoft 365, Teams, Zoom, and Smart Boards to support office efficiency and digital communication. Skills & Competencies Strong written and verbal communication skills. Exceptional organizational skills with attention to detail and the ability to manage multiple priorities. Ability to work independently and collaboratively with diverse teams and external partners. Strong interpersonal skills and the ability to engage effectively with community stakeholders and court-related partners. Qualifications Associate's or Bachelor's degree in business administration, nonprofit management, or related field preferred; equivalent experience considered. 5-6 years of experience in office administration, nonprofit, or related work environment. Strong organizational skills, with attention to detail and ability to manage multiple priorities. Proficient with Microsoft Office, Google Workspace, and office technology. Familiarity with donor management or CRM software a plus. Excellent interpersonal and communication skills. Ability to work independently as well as collaboratively with a team. Commitment to the mission of The Players Alliance Experience working with the under-served community is a plus
    $37k-55k yearly est. 3d ago
  • Office and Operations Manager

    Confidential Company 4.2company rating

    Sacramento, CA job

    An organization in the Sacramento area that focuses on dismantling the systemic forces that endanger the health of people of color, confronting the urgent crises born at the intersection of racial, social, and environmental injustice, is looking for an Office and Operations Manager to join our organization to lead and oversee general office administration and operations. The Office Manager and Operations Manager will oversee the administrative and operational functions of the organization, ensuring smooth, efficient, and mission-aligned daily operations. This role requires a detail-oriented, organized, and proactive individual who can effectively manage resources, support staff, and programs, and contribute to creating a workplace environment that reflects the organization's values of equity, collaboration, and excellence. Reporting to the Executive Director, the Office and Operations Manager will be responsible for the operational success of the organization. This is a position where you will be in the office on your own most of the time. KEY RESPONSIBILITIES: Office Operations Oversee day-to-day office operations for both virtual and in-person environments, ensuring workflows are efficient and aligned with organizational priorities. Manage office supplies, technology tools, and equipment, and coordinate with vendors and service providers. Maintain a clean, organized, and culturally welcoming workspace that fosters collaboration and well-being. Identify, recommend, utilize innovative programs/projects, and manage grants, databases, and software tools. Staff Support and Coordination Support onboarding and training for new hires, ensuring they are introduced to CBHN's mission, culture, and operational systems. Serve as a central point of contact for operational needs, helping staff troubleshoot challenges and access necessary resources. Administrative Support Provide comprehensive administrative assistance to the organization. staff, including managing the organizational and board calendar of events, handling incoming and outgoing correspondence, and maintaining accurate organizational records. Support the Executive Director and leadership team in preparing presentations, reports, and meeting materials for stakeholders, funders, and community partners. Maintain office services by organizing office operations and procedures, managing and controlling correspondence and filing systems. Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records. Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement. Supports the design and implementation of office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments. Keeps management informed by reviewing and analyzing special reports, summarizing information, and identifying trends. Supports the recruitment, selection, and orientation of office staff and new hires. Financial and Accounting Administration Manage obligations to suppliers, customers, and third-party vendors Process bank deposits in a timely manner Support reconciliation of monthly financial statements Prepare, send, and store invoices Contact vendors/partners and send reminders to ensure timely payments Support the submission of tax forms Work with the accounting team to identify and address discrepancies Report on the status of accounts payable and receivable in Bill.com to management and accounting staff Update internal accounting databases and spreadsheets Monitor and track office-related budgets and expenses to ensure alignment with grant requirements and fiscal policies. Process invoices, expense reports, and payments in coordination with the organization's finance team. Communication and Stakeholder Coordination Act as the primary liaison for office and administrative inquiries, ensuring timely and professional communication with internal staff, board members, community partners, and vendors. Coordinate logistics for meetings, trainings, and events, both virtual and in-person, that advance our advocacy, education, and community engagement work. Policy and Procedure Implementation Develop, implement, and maintain office policies, procedures, and systems that reflect nonprofit best practices and the organization's values of accountability, transparency, and equity. Ensure compliance with workplace safety regulations and nonprofit operational guidelines. Ensure reporting systems are used to manage program reporting and communications. REQUIRED QUALIFICATIONS AND SKILLS: Bachelor's degree preferred with a minimum of 4 years' work experience, which may include work performed while achieving a degree, such as internships or summer work. Detail-oriented, strong organizational and time-management skills; able to manage multiple priorities in a fast-paced environment. Excellent written and verbal communication skills, with a culturally responsive and inclusive approach to communication. Strong problem-solving and decision-making skills, with the ability to adapt to evolving circumstances and anticipate needs. Must be proficient in Microsoft Office Suite (Excel, PowerPoint, Teams, Mail merges, Outlook, and cloud-based collaboration tools (e.g., Google Workspace, Zoom, project management platforms), project and grant management tools. Experience in nonprofit administration and familiarity with grant-related budget tracking preferred. Commitment to the organization's mission and values, with cultural competency in working with and for Black communities. Having the ability to take initiative and being self-sufficient means being able to work independently without supervision. Preferred Qualifications: Quick learner with the ability to learn new technologies, experience with Bill.com, and ADP will put you at the top of the list. Leadership experience, including the ability to motivate and support staff, preferred. Possesses drive, initiative, and a strong desire to succeed Passionate about health equity and the organization's mission, programs, and relevant public policy issues. Experience with a track record in working with and/or leading grants and strategic initiatives. Physical Requirements: Work is primarily sedentary, with some light physical activity. Must be able to exert or lift up to 20 pounds of force occasionally. Travel may be necessary up to 10%. Skilled operation of a computer, copier, and telephone is required. In office, possibly hybrid Work Environment Report to the Executive Director on a regular basis through scheduled meetings Participate in regular staff and partner meetings. Support the strategic initiatives and projects aligned with the Campaign for Health Equity for people of Color. Occasional travel within the state may be required. Competitive salary and benefits offered.
    $54k-81k yearly est. 1d ago
  • Information Technology Support Engineer

    Confidential Jobs 4.2company rating

    Jersey City, NJ job

    Tasks and Responsibilities: Provide Level 1 and Level 2 support for end users (Windows, mobile devices, and peripherals) Manage user accounts, permissions, and licenses in Microsoft 365, Azure AD, and Entra ID Perform basic network troubleshooting, ie Wi-Fi and printer issues Handle ticketing via ServiceNow, ensuring timely resolution and SLA compliance Support onboarding and offboarding processes (devices, accounts, access rights) Maintain and update user and administrative documentation Support IT asset management (hardware lifecycle, procurement, inventory) Identify and document recurring issues; suggest and implement process improvements Coordinate with external suppliers and third-party vendors when necessary Ensure smooth IT operations and support for local office infrastructure Requirements: 4+ years of hands-on IT support experience in a corporate environment Strong expertise in Microsoft 365 administration, including Teams, SharePoint, and Exchange Online Solid understanding of Windows operating systems, mobile device management, and IT peripherals Experience with Azure AD / Entra ID management Familiarity with ticketing systems (preferably ServiceNow) and IT asset management Basic understanding of network fundamentals (LAN/Wi-Fi, printers, VPN) ITIL knowledge or certification is a plus Any Microsoft certifications are a strong advantage Excellent organizational and problem-solving skills with attention to detail Strong communication skills and the ability to assist users at all technical levels Self-sufficient, reliable, and able to take ownership of the local office IT environment while collaborating with the wider IT team
    $70k-104k yearly est. 4d ago
  • Plant Manager

    Confidential Jobs 4.2company rating

    Sandusky, OH job

    We are currently seeking a Plant Manager for one of our locations. Responsibilities Oversee plant operations such as budget, production schedule and inventory Strive for zero accidents / incidents while achieving plant goals for DART rate. Drive year over improvement Manage and lead annual budget process at plant level Examine processes and design plans to effectively use available resources Manage, lead, and develop reporting staff Ensure that employees have the best possible working conditions, through the development of HS&E systems and policies to prevent unreasonable health and safety risks. Qualifications Bachelor's degree in Engineering or relevant field, Master degree preferred 10+ years of experience in field, with at least five years in as a Plant Manager Experience in plant management and manufacturing operations Strong communication, management and supervisory skills Previous experience in manufacturing environment required, preferably at a Tier 1 supplier
    $88k-135k yearly est. 1d ago
  • Director of Technical Services

    Knorr Systems, Inc. 3.8company rating

    Santa Ana, CA job

    Now Hiring: Director of Technical Services About Aquafinity Aquafinity is a leader in delivering innovative aquatic system solutions designed for excellence, reliability, and sustainability. We serve a wide range of clients across commercial, institutional, and recreational sectors, providing top-tier water systems supported by unmatched technical expertise and customer care. The Director of Technical Service plays a key leadership role within Aquafinity's Technical Services division, overseeing field operations, technician development, customer technical support, and project execution. This individual will lead a team of skilled field technicians, manage complex installation and maintenance projects, and ensure service operations align with Aquafinity's standards of quality, safety, and customer satisfaction. The ideal candidate combines hands-on technical expertise with strong leadership and strategic operational management. Key Responsibilities Lead, train, and mentor field service technicians, promoting a culture of safety, accountability, and continuous improvement. Oversee day-to-day service operations, including scheduling, workload management, and field efficiency. Provide advanced technical support for internal teams and customers, including troubleshooting and training. Manage multiple installation and maintenance projects, ensuring timely completion and adherence to company standards. Serve as the primary technical contact for customers, ensuring exceptional service and issue resolution. Support departmental budgeting, expense tracking, and revenue forecasting. Identify opportunities for growth through enhanced service offerings and preventative maintenance programs. Qualifications Bachelor's degree in Construction Management, Engineering, or related field preferred. 15+ years of experience in aquatics, technical service, or project management. Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certification preferred (or ability to obtain within 6 months). Strong leadership and interpersonal skills with a proven ability to manage and develop teams. Expert-level knowledge of aquatic systems, pumps, motors, filtration, and water chemistry. Proficiency with ERP systems and project management tools. Excellent communication, problem-solving, and organizational skills. Why Join Aquafinity Opportunity to lead a high-performing technical service team. Collaborative environment focused on innovation, safety, and excellence. Competitive compensation and benefits package. Career growth and professional development opportunities. Ready to lead with purpose and technical expertise? Apply today to join Aquafinity as our next Director of Technical Service and help shape the future of our service operations.
    $109k-155k yearly est. 1d ago
  • Help Desk Specialist

    Atlantic Partners Corporation 4.5company rating

    Santa Monica, CA job

    Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer . We will be building out a new environment with state of the art technology. Your key responsibilities include: Act as a first point of contact for users striving towards first call resolution but able to escalate when needed. Deliver advanced hands-on and remote support for critical end-user computing tasks, such as telephony (Cisco and dealer voice), mobile devices (iOS and Android), and video conferencing systems (Zoom). Engage in collaborative efforts with second and third level technology teams, both domestically and internationally, to resolve complex or urgent issues. Create and manage detailed logs of incidents and requests, identifying trends. Handle user requests and incidents through multiple channels including walk-ups, chats, email, MS Teams, and ticketing systems. Building and deploying PCs and laptops.
    $35k-42k yearly est. 4d ago
  • Campground Front Desk Supervisor

    Carowinds 4.2company rating

    Concord, NC job

    Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams Responsibilities: Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures excellent guest service s is provided while maintaining productivity; assists in coordination and placement of front desk, reservations, and concierge associates. Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability. Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all associates. Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations. Assists Front Office Manager with guest supply inventory and product ordering as necessary. Other duties as assigned. Qualifications: Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.
    $24k-34k yearly est. Auto-Apply 25d ago

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