Engineering Manager jobs at Remitly

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. About the Role: As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation. We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other's words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve. Join our team and grow with us! As an Engineering Manager, Machine Learning (ML) Operations in the Technology & Engineering division, you will be responsible for leading and managing PitchBook's MLOps team. The team is responsible for enabling PitchBook's Machine Learning teams and practitioners by providing tools and golden paths that optimize all aspects of the Machine Learning Development Life Cycle (MLDLC). Your team's work will support projects in a variety of domains, including Generative AI (GenAI), Large Language Models (LLMs), Natural Language Processing (NLP), Classification, and Regression. Your role will be critical in driving AI (Artificial Intelligence) innovations across the organization. Primary Job Responsibilities: Lead the MLOps team direction and execution (operations, processes, practices, and standards), working closely with engineering leadership and product management to craft roadmaps, define KPIs, and achieve success criteria Ensure effective communication and coordination across geographically dispersed teams. Oversee the enablement of scalable solutions that meet high standards of reliability and efficiency Champion the adoption and integration of ML best practices at PitchBook, fostering a culture of innovation and experimentation to drive the development of high-quality AI products Serve as a force multiplier by removing roadblocks, implementing process improvements, providing frequent and actionable feedback to team members, and building practices for ideation and innovation Bridge the gap between business/product needs and execution, including building and delivering on group-level objectives and key results, identifying resource needs, and building execution plans for initiatives Ensure MLOps roadmap items are delivered on time and have exceptional quality Learn constantly and be passionate about discovering new tools, technologies, libraries, and frameworks (commercial and open source), that can be leveraged to improve PitchBook's AI capabilities Describe technical content in intuitive ways for a variety of audiences, adapting communication from highly technical deep dives with engineers to non-technical dialogue with executive stakeholders Establish and drive a culture founded on creating belonging, psychological safety, candor, connection, cooperation, and fun Understand how to apply agile, lean, and principles of fast flow to team efficiency and productivity Support the vision and values of the company through role modeling and encouraging desired behaviors Participate in various company initiatives and projects as requested Skills and Qualifications: Bachelor's, Master's, or PhD in Computer Science, Mathematics, Data Science, or a related field 3+ years of experience in an engineering leadership role, managing globally distributed teams 6+ years of experience in hands-on development of Machine Learning algorithms 6+ years of experience in hands-on deployment of Machine Learning services 6+ years of experience supporting the entire MLDLC, including post-deployment operations such as monitoring and maintenance 6+ years of experience with Amazon Web Services (AWS) and/or Google Cloud Platform (GCP) Experience with at least 70%: PyTorch, Tensorflow, LangChain, scikit-learn, Redis, Elasticsearch, Amazon SageMaker, Google Vertex AI, Weights & Biases, FastAPI, Prometheus, Grafana, Apache Kafka, Apache Airflow, MLflow, and KubeFlow Ability to break large, complex problems into well-defined steps, ensuring iterative development and continuous improvement Experience in cloud-native delivery with a deep practical understanding of containerization technologies such as Kubernetes and Docker, and the ability to manage these across different regions Proficiency in GitOps and creation/management of CI/CD pipelines Demonstrated experience building and using SQL/NoSQL databases Demonstrated experience with Python (Java is a plus) and other relevant programming languages and tools Excellent problem-solving skills with a focus on innovation, efficiency, and scalability in a global context Strong communication and collaboration skills, with the ability to engage effectively with internal customers across various cultures and regions Ability to be a team player who can also work independently Experience working across multiple development teams is a plus Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily Must be authorized to work in the United States without the need for visa sponsorship now or in the future Benefits + Compensation at PitchBook: Physical Health Comprehensive health benefits Additional medical wellness incentives STD, LTD, AD&D, and life insurance Emotional Health Paid sabbatical program after four years Paid family and paternity leave Annual educational stipend Ability to apply for tuition reimbursement CFA exam stipend Robust training programs on industry and soft skills Employee assistance program Generous allotment of vacation days, sick days, and volunteer days Social Health Matching gifts program Employee resource groups Subsidized emergency childcare Dependent Care FSA Company-wide events Employee referral bonus program Quarterly team building events Financial Health 401k match Shared ownership employee stock program Monthly transportation stipend *Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. Compensation Annual base salary: $240,000-$300,000 Target annual bonus percentage: 15% Working Conditions: At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week. The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events. Life At PB: We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community. We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook. #LI-TK1 #LI-Onsite

The Director of Design Quality Engineering will play a critical role within Philips Oral Healthcare organization by directing the End-to-End design control process, and leading the adoption of advanced Quality Engineering practices, fostering a culture of quality excellence and continuous improvement. Your role: * Develops and executes robust product V&V and process validation strategies using and developing capabilities in advanced statistics to ensure smooth, compliant product launches. * Leads the full design lifecycle, from value proposition creation to design transfer, ensuring global regulatory and quality compliance. * Promotes advanced Quality Engineering practices across teams to drive continuous improvement and excellence. * Integrates Post Market Surveillance and reliability data into lifecycle processes to improve product quality and compliance. * Oversee design evaluations and root cause analyses to proactively resolve quality issues and uphold quality and regulatory standards. * Directs audit readiness and strategic responses to inspections, ensuring full alignment with internal and external quality and regulatory expectations. * Leads teams working on risk management, CAPA, biocompatibility, and drives talent development initiatives to strengthen quality systems and organizational capability. You're the right fit if: * You have a minimum of 10+ years' experience in Product Design Quality/Control with extensive experience in both ISO 13485 Medical Device/Technology and ISO 9001, with extensive design/development experience in Class I medical device, consumer goods and cosmetics. * You have proven experience in strategic/functional team leadership, including mentoring, budgeting, training, succession planning, hiring, performance management and technical/professional development of team members. * You have proven expertise in all aspects related to Design Quality/Controls, with experience in Risk Management-FMEA/ISO 14971, Reliability, Biocompatibility (ISO10993-1) and Hazardous Substance Management. * You're experienced in both hardware and software development lifecycles, design controls and defending design and development in external audits. * You have experience leading strategic quality improvement initiatives, utilizing data/KPI's and integrating insights from Post Market Surveillance (PMS), quality, and reliability data into all stages of the product lifecycle, driving ongoing enhancements in product quality and regulatory compliance. * You have extensive experience in Design Verification/Validation planning, test design, product reliability, Root Cause Analysis (RCA) test/regression plans, associated test protocols/reports, issue tracking/resolution and auditing Design History Files (DHF). * You have the proven ability to cultivate and maintain strong relationships with internal and external stakeholders, at all levels, by sharing knowledge, providing insights, and ensuring alignment with software quality standards, regulatory requirements, and project objectives. * You have a minimum of a bachelor's degree (Required) in Quality, Engineering or Scientific discipline (required). ASQ CQE/CRE and Six Sigma certification (desired). * You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. How we work together: We believe that we are better together than a part. For our Office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is an Office role. About Philips: We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality. healthcare that we all deserve. Do the work of your life to help improve the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. * Learn more about our culture. Philips Transparency Details: * The pay range for this position in Bothell, WA is $172,000 to $275,000. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information * US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. * Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Bothell, WA. * May require travel up to 10%. #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Manager Engineering Operations Your role The Manager Engineering Operations is the technical lead for all data center engineering operations at one or more facilities and is responsible for the direct supervision of facility and data center engineers. He/she reports directly to the Manager Data Center Operations and is responsible for the review/approval/implementation of SOPs/MOPs/EOPs for the site and the proper implementation and training of these procedures. The Manager Engineering Operations responsibilities include oversight of general facility operations and will work in conjunction with the site remote hands, security, and janitorial teams. The Manager Engineering Operations will have experience in data center mechanical, electrical, and plumbing systems. He/she will possess knowledge of large-scale data centers, including state-of-the-art electrical distribution systems, static and rotary UPS, emergency standby generation, fire alarm/suppression and monitoring systems. In addition, the MEO will be accountable for the coordination and completion of all significant planned and emergency maintenance events for the facility and confirm these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems. The MEO is ultimately responsible for identifying, evaluating, and executing operational strategies with the local site engineers to achieve the highest level of availability. What you'll do Complete understanding of the following DLR and site related items: Facility layout and operation of MEP systems and the ability to illustrate site specific system one-lines. Equipment nomenclature standards and equipment locations Facility drawings and equipment specifications for standard and non-standard assets Equipment sequence of operations (SOO's), standard operating procedures (SOP's), and emergency operating procedures (EOP's). Customer SLA's and engineering specific lease obligations critical to data center operations. All facility EOPS. BMS alarm functionality, alarm escalation/acknowledgement, and ability to extract data and trends DLR event management, event escalation, and incident reporting procedures Execution of root cause analysis following an event along with the creation of a customer facing executive summary Computerized Maintenance Management System (CMMS), including the ability to create, edit, implement, and close change management work orders. Create/edit/resolve/close incident reports following a site incident Maintenance and Operations Standards, scheduling vendors and internal labor to support work efforts at the site. Digital Realty's Environmental and Occupational Health and Safety standards Execute all aspects of data center engineering including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs. Supervises all MEP construction activity and installations, in coordination with internal and external construction resources, to ensure system design, installation and testing adhere to operational standards. Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation. Develop and supervise local engineering team to ensure adherence to standard operating procedures, sequence of operations and maintenance standards to guarantee execution of Digital Realty's periodic maintenance program and maintenance calendar and to ensure labor cost are closely monitored and controlled, and personnel efficiency is enforced. Executor in the site-specific change management processes including the creation and review of all Method of Procedures (MOPs) for all risk level maintenance and repairs including high risk and non-standard procedures as well as the oversight of those maintenances. Executor of walk-throughs for high-risk critical transferring and to act as a resource for staff questions/confusion regarding any facility related issue. Advanced ability to effectively troubleshoot site mechanical and electrical systems. Manage technical and operational incidents at the property, including the implementation of emergency response procedures, resource coordination, customer communication, root-cause analysis and post event remediation. Review rounds/inspections for normal operation, trends, and to detect anomalies in those rounds. Identify trends and analyze risks. Articulate implications and impact to data center operations. Track operational metrics and other data to provide Senior Management oversight and control for both snapshot data and long-term trend analysis. Develop, evaluate, and recommend improvements to complex equipment and system SOO's, SOP's, MOP's, and EOP's when possible. Complete understanding and knowledge of the local customers business and datacenter operation. Identify process-based improvements that generate operational and financial efficiencies including the development and presentation of the business case. Support Real Estate Manager with the management of expenses and assist with budgeting, forecasting and reporting requirements by providing capital expense requirements and justifications. Support Real Estate Management team by assisting in the supervision of general facility services, including, but not limited to janitorial services, landscaping, and snow removal services to ensure compliance with contractual requirements. Support various accreditation initiatives, including, but not limited to, SSAE16, SOC2, ISO 27001, etc. as may be required by Digital Realty. Maintain compliance with local health & safety (i.e. OSHA) standards and national electrical and building codes. Responsible for maintaining and tracking site spare parts inventory, including maintenance parts and materials that may not be stored at the site but would be required periodically for site specific maintenances. What you'll need 5 years related facility management experience in Data Center operations (or related electrical or mechanical engineering field) managing or leading data center operations teams in a large-scale mission critical environment. Bachelor's degree in electrical or mechanical engineering is preferred. Solid and proven experience in the construction, commissioning, acceptance and operation of mission critical systems, including state-of-the-art electrical distribution systems, static and rotary UPS, HVAC systems, chillers, emergency standby generation, fire alarm/suppression and monitoring systems Strong understanding of infrastructure redundancy configurations and equipment and their risks (N+1, 2N, ATS/ STS, Failover Scenarios) Proficient in reading/understanding MEP drawings. Knowledge of structured cabling systems, networking and connectivity standards, and hardware installation requirements (preferred) Proficiency in colocation operations, including the installation and deployment of cage, rack and cable infrastructure, as well as, power circuit installation and power monitoring (preferred) Ability to evaluate the 3rd party vendor work for quality control, communicate and schedule vendors, and review and improve vendor scope and procedure of work to meet Digital Realty's standards of operation Strong knowledge of PLC theory and functionality. Strong knowledge of energy efficiency principals and the ability to recommend energy efficiency improvements. Strong interpersonal, presentation and communication skills. Ability to respond effectively, verbally in writing to sensitive issues, complex inquiries or complaints. Detail Oriented with strong organizational skills Advanced Proficiency in Microsoft Word, Excel and Outlook and familiarity with Microsoft Project, Adobe Acrobat, Visio or AutoCad Basic understanding of emergency situations and escalation processes. Strong understanding of Computerized Maintenance Management Systems (CMMS), Data Center Infrastructure Management (DCIM), and power metering systems Ability to evaluate the 3rd party vendor work for quality control, communicate and schedule vendors, and review and improve vendor scope and procedure of work to meet Digital Realty's standards of operation. Strong quantitative and qualitative reasoning skills, with demonstrated ability to determine event root causes, performance shortfalls and required corrective actions. Experience assisting with budget management and expense analysis. Ability to conduct meetings/presentations/trainings in a clear and concise manner. Demonstrated management ability in supervision, coaching, prioritization, conflict resolution, and organization. Demonstrated strong leadership qualities A bit about us Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL , the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx ) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents. To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter. Operations Our Operations team keeps our customers' infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should. What we can offer you Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us. Apply today, take charge of your career and grow your talents with us. Health and Safety Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress. Our Compensation Philosophy Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Pall Corporation, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper-everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation. Learn about the Danaher Business System which makes everything possible. The Director, R&D is responsible for Leading the associates, infrastructure, operations and cross-functional engagement of the Materials and Product Characterization (MPC) team within the Metrology, Analysis and Applications group of the R&D department. This position reports to the Sr. Director, Metrology, Analyst & Applications and is part of the Global R&D organization located in either Port Washington, NY or Cortland, NY and will be an on-site role. In this role, you will have the opportunity to: Lead the global MPC team in conducting research to push the state of the art in fluid flow, filtration, and metrology and to develop and execute standard test methods used for routine testing of filters and membranes developed for multiple industries inclusive of microelectronics, food/beverage, energy transition and aerospace Develop and maintain partnerships with customers or other external partners to enable strategic product demonstration (pilot) testing of "first to market" products. Design and execute product validation and FMEA test plans Serve as SMEs in filtration strategic markets, technologies, and applications. Act as a domain specialist in resolving internal and external customer problems Participate in technical brainstorming sessions, as related to NPD projects, and contributes by utilizing fundamental understanding of physics. Interact with global cross-functional members from R&D, Engineering, Technology Transfer, Scientific and Laboratory Services, Marketing and Manufacturing and find opportunities to bring the capabilities of MPC to optimize Pall products and processes. The essential requirements of the job include: Master's or PhD degree in Chemistry, Aeronautical Engineering, Chemical Engineering, Mechanical Engineering or Materials Science with a focus in materials analysis or analytical chemistry 8+ years of post-degree experience 5+ years of people leadership experience in a scientific, engineering or product development matrixed organization. Fluency with design of experiment (DOE) methods and statistical analysis Problem solving ability and excellent oral/written communication skills are required US Citizenship or Resident Alien status required to support government programs and projects Prefer knowledge of filter design, fluid dynamics, and metrology It would be a plus if you also possess previous experience in: Working knowledge of analysis requirements for microelectronics and energy sectors Ability to work in a global environment Growth and continuous improvement mindset Pall Corporation, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. The annual salary range for this role is $190,000 to $205,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit **************** Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:************** or applyassistance@danaher.com.

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it's at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: Freddie Mac is seeking a visionary Gen AI Engineering Manager to architect and deliver next-generation GenAI applications, agentic workflows, and AI-powered platforms. You will lead a cross-functional team of data scientists and full stack engineers to address diverse and complex business use cases. Your role combines hands-on technical leadership in scalable AI agent design, cutting-edge model development, production-grade deployment, and collaborative full-stack solution delivery. You will champion flawless execution, drive strategic innovation, master stakeholder engagement, and build an agentic, high-performance engineering culture. Our Impact: Through our Agentic AI initiatives, Freddie Mac's Single-Family Acquisitions is transforming its business, delivering real value for our customers and stakeholders, and preparing our organization for the future of intelligent, autonomous technology. Your Impact: Business Idea Incubation, MVP Development, and Productionalization Idea Incubation & Experimentation: Collaborate with business stakeholders to identify and incubate innovative ideas by leveraging data science and GenAI experimentation and research. Rapidly prototype solutions to validate hypotheses and quantify business impact. MVP Development: Lead the development of Minimum Viable Products (MVPs) based on validated experiments, ensuring the MVP delivers tangible value and is architected for scalability and compliance. Productionalization: Drive the transition from MVP to scalable, production-ready GenAI solutions. Enforce best practices for code quality, validation, security, and operational excellence. Ensure solutions are robust, efficient, and aligned with enterprise standards. Technical Leadership & Solution Architecture GenAI Agentic Design: Architect and implement scalable AI agents, agentic workflows, and GenAI applications tailored for Freddie Mac's most complex business challenges. Model Development & Optimization: Develop, fine-tune, and optimize lightweight LLMs; lead the evaluation and adaptation of models such as Claude (Anthropic), Azure OpenAI, and open-source alternatives. RAG & GraphRAG Systems: Design and deploy Retrieval-Augmented Generation (RAG) and GraphRAG solutions using vector databases and enterprise knowledge bases (e.g., AWS Bedrock Knowledge Base, Elastic). Enterprise Data Curation: Curate enterprise data using connectors integrated with AWS Bedrock's Knowledge Base/Elastic to support robust knowledge retrieval. Agent Communication: Implement solutions leveraging Model Context Protocol (MCP) and Agent-to-Agent (A2A) communication patterns. Notebook Infrastructure: Build and maintain Jupyter-based notebooks using platforms such as SageMaker and MLFlow/Kubeflow on Kubernetes (EKS). Full-Stack Collaboration: Partner with UI engineers, microservice developers, designers, and data engineers to deliver seamless, full-stack GenAI experiences. API Integration: Integrate GenAI solutions with enterprise platforms using API-based methods and standardized GenAI patterns. Production Validation: Establish and enforce validation procedures with Evaluation Frameworks, bias mitigation, safety protocols, and guardrails for production-ready deployment. Data Ingestion Pipelines: Design and build robust ingestion pipelines to extract, chunk, enrich, and anonymize data from PDFs, video, and audio for LLM-powered workflows, leveraging semantic chunking and privacy best practices. Multimodal Pipelines: Orchestrate multi-modal pipelines using scalable frameworks (e.g., Apache Spark, PySpark) for automated ETL/ELT workflows on unstructured media. Embeddings & Vector Stores: Implement embeddings mapping media content to vector representations and integrate with vector stores (AWS Knowledge Base, Elastic, Mongo Atlas) to support advanced RAG architectures. Execution Excellence Establish agile, empirically driven SDLC and manage delivery metrics (cycle time, lead time). Enforce a rigorous "Definition of Done" (code review, automated security/compliance scans, unit testing>80>80coverage, QA validation, deployment). Integrate internal platforms to automate compliance and reduce manual toil. Drive predictable engineering flow: story pointing, WIP management, epic deconstruction for AI enablement. Lead blameless retrospectives and leverage AI tools for continuous improvement. Track and visualize key metrics (DORA, lead time, deployment frequency, uptime). Strategic Impact Identify and champion technology-driven opportunities (GenAI, ML, cloud, data platforms). Build business cases that quantify ROI, TCO, and measurable impact. Maintain external focus on industry trends and competitive landscape. Collaborate with Risk, Compliance, and InfoSec to innovate safely. Set quarterly OKRs and prioritize using a portfolio approach (Enablement vs. Targeted Solutions). Present quarterly "State of the Union" and connect stories to strategy. Stakeholder Engagement Proactively communicate risks, changes, and options to business, technology, and compliance partners. Use documentation for clarity and alignment; leverage AI tooling for communication. Partner with product and business stakeholders to present crisp options and trade-offs. Treat dependencies as contracts and create shared goals (OKRs) for cross-functional initiatives. Proactively address compliance and build enablement tooling. Team Building & Growth Foster an agentic, psychologically safe team culture. Set explicit expectations and manage performance with structured feedback (SBI model). Conduct growth-focused 1-on-1s and create opportunities for ownership and development. Lead hiring and onboarding with clear job descriptions and structured 30-60-90 day plans. Qualifications: Bachelor's in computer science, Artificial Intelligence (AI), Data Science, or related field. Master's in computer science or advanced studies preferred. 8+ years of experience in Software Engineering with 5 yrs. in data science, 1-2 yrs. in applied GenAI or LLM-based solutions. 2+ yrs. of leadership experience. Demonstrated experience leading cross-functional agile teams combining data scientists and full stack engineers. Deep expertise in prompt engineering, fine-tuning, RAG, Graph RAG, vector databases (AWS Knowledgebase, Elastic), and multi-modal models. Proven experience with cloud-native AI development (AWS SageMaker, Bedrock, MLFlow, Kubeflow on EKS). Strong programming skills in Python and ML libraries (Transformers, LangChain, etc.). Deep understanding of Gen AI system patterns, architectural best practices, and evaluation frameworks for bias mitigation and safety. Experience with embedding models, vector stores, multimodal data pipelines, and production-grade validation. Excellent communication skills; ability to translate technical concepts for non-technical stakeholders. Preferred Qualifications Experience in regulated financial environments with compliance automation. Prior work implementing agentic workflows and AI-powered enterprise platforms. Keys to Success in this Role: Deliver Predictably: Ship high-quality, secure, and compliant Agentic AI solutions on time. Innovate Rapidly: Incubate business ideas through experimentation, develop MVPs, and scale them to production. Lead Technically: Architect scalable agentic AI systems and stay ahead of technology trends. Drive Business Impact: Align AI initiatives with business goals and clearly communicate ROI and outcomes. Engage Stakeholders: Build strong partnerships and communicate proactively across teams. Empower Your Team: Foster a culture of psychological safety, ownership, and continuous growth. Balance Innovation & Compliance: Deliver advanced solutions while meeting regulatory and security standards. Current Freddie Mac employees please apply through the internal career site. We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. A safe and secure environment is critical to Freddie Mac's business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs. CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit ****************** and register with our referral code: MAC. Time-type:Full time FLSA Status:Exempt Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site. This position has an annualized market-based salary range of $153,000 - $229,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. About the Role: As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation. We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other's words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve. Join our team and grow with us! As a Director of Enterprise Data Platform, you will lead the data product development and engineering efforts driving the data infrastructure that powers internal data analytics at PitchBook. You will ensure the platform is robust, scalable, and aligned with the company's strategic objectives. Collaborating closely with cross-functional teams, you will play a critical role in enabling seamless data integration, transformation, and accessibility across our data ecosystem. This role offers a unique opportunity to blend deep technical expertise with leadership skills, driving impactful change in a fast-paced and dynamic environment. You will build and lead a team of talented data product managers, data engineers, and data analysts responsible for developing and maintaining our enterprise data platform. You will train and mentor team members, identify and resolve technical challenges, oversee the integrity of data pipelines, and ensure that our data infrastructure is optimized for performance, reliability, and security. This is a backend-focused role, leveraging your strong background in cloud-based data platforms, analytics engineering, and modern data processing frameworks. You will use your knowledge of distributed data systems, event streaming, ETL/ELT, and data governance to build and maintain solutions that support business intelligence, reporting, and operational decision-making. You will ensure your team masters our data business domains, maintaining ownership and accountability for their deliverables. You will oversee the development of strong data pipelines, aligning with automated build and CI/CD pipelines and cloud-native delivery. Your ability to collaborate with cross-departmental stakeholders, provide leadership across multiple locations, set high standards for the team, and hire, train, and retain exceptional talent is foundational to your success. You will solicit feedback, engage others with empathy, inspire creative thinking, and help foster a culture of belonging, teamwork, and purpose. Primary Job Responsibilities: Drive the strategic vision and roadmap for the enterprise data platform, ensuring alignment with business goals and technology initiatives Lead and mentor a high-performing team of data product managers and data engineers, fostering a culture of collaboration, continuous learning, and excellence in delivery. Provide guidance and support to ensure team growth and success, empowering them with autonomy and ownership Oversee the development of internal data products, expertly modeled, abstracted, and unified from source datasets, able to be referenced by and democratized throughout PitchBook as single sources of truth for trusted downstream analytics Oversee the design and management of complex ETL/ELT pipelines, ensuring efficient data ingestion, transformation, and storage to support real-time and batch processing Leverage modern cloud-based technologies (e.g., Snowflake or equivalent) to ensure optimal data storage and accessibility, focusing on high performance and cost-effectiveness Lead the adoption and integration of event streaming and messaging platforms (e.g., Kafka), enhancing data processing and real-time analytics capabilities Implement and maintain best practices in data governance, quality, security, and compliance to meet internal and external regulatory requirements. Oversee company-wide data ontology, provenance, and observability capabilities for enterprise data Ensure that our data platform is robust, optimized, and seamlessly integrated. Lead efforts to enhance system performance, drive innovation, and implement scalable solutions that align with the company's strategic objectives Leverage your strong background in data platforms, data engineering, and cloud technologies to drive the technical direction of our data infrastructure. Ensure the adoption of best practices in data processing, cloud-native delivery, and automation Work closely with Product, Engineering, and Business teams to align engineering efforts with business goals. Translate complex technical concepts into actionable business strategies to drive impactful change Oversee the integrity of data systems and ensure high standards of performance, reliability, and security in the systems developed by your team. Vigilantly identify and resolve impediments, ensuring projects are delivered on time and within scope Drive innovation within the data platform. Continuously seek opportunities to improve processes, tools, and systems, ensuring our technology remains at the cutting edge Play a key role in hiring, training, and retaining top engineering talent. Set a high bar for performance, create opportunities for professional growth, and cultivate an environment where team members feel valued and motivated Establish and drive a culture rooted in belonging, psychological safety, candor, connection, cooperation, and fun. Solicit feedback, engage with empathy, and build strong relationships across the organization to foster an environment where innovative ideas can thrive Apply Agile, Lean, and principles of fast flow to enhance team efficiency and productivity Model and encourage desired behaviors to support the company's vision and values. Participate in various company initiatives and projects as requested Skills and Qualifications: Bachelor's or Master's degree in Computer Science, Engineering, or a related field 10+ years of experience in data engineering with deep experience in data platform management, data product management, analytics engineering, and data modeling 7+ years in an engineering leadership role with direct management responsibilities of at least 5 people 3+ years in an engineering leadership role managing managers Strong leadership skills with experience managing and mentoring engineering teams Expert-level skills in Python and SQL Deep understanding of cloud-based data platforms (e.g., Snowflake) and related technologies, including data processing frameworks and messaging platforms Experience with containerization technologies, including Kubernetes and Docker, and an understanding of cloud-scale delivery, including scalability, resiliency, and recoverability Experience with data architecture across highly scalable, distributed systems Solid understanding of software development methodologies, Agile practices, and DevOps principles Excellent problem-solving skills with a focus on innovation, efficiency, and scalability Strong communication and collaboration skills, with the ability to effectively engage with stakeholders at all levels of the organization Experience in the financial industry or B2B platforms is a plus Must be authorized to work in the United States without the need for visa sponsorship now or in the future Benefits + Compensation at PitchBook: Physical Health Comprehensive health benefits Additional medical wellness incentives STD, LTD, AD&D, and life insurance Emotional Health Paid sabbatical program after four years Paid family and paternity leave Annual educational stipend Ability to apply for tuition reimbursement CFA exam stipend Robust training programs on industry and soft skills Employee assistance program Generous allotment of vacation days, sick days, and volunteer days Social Health Matching gifts program Employee resource groups Subsidized emergency childcare Dependent Care FSA Company-wide events Employee referral bonus program Quarterly team building events Financial Health 401k match Shared ownership employee stock program Monthly transportation stipend *Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. Compensation Annual base salary: $240,000-$290,000 Target annual bonus percentage: 25% Working Conditions: At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week. The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events. Life At PB: We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community. We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook. #LI-TK1 #LI-Onsite

If you are a site reliability engineering leader ready to take the reins and drive impact, we've got an opportunity just for you. As a Senior Director of Site Reliability Engineering at JPMorgan Chase within the Consumer & Community Banking within Infrastructure Platform Management division, you will play a crucial role at both business and firmwide levels. Your responsibilities will include inspiring your team and others to deliver robust and resilient products and services to our clients. You will be tasked with developing company-wide reliability strategies and leading your team in the implementation and execution of these strategies. Our team is committed to providing comprehensive data management solutions that make J.P Morgan Chase's data discoverable, understandable, observable, reliable, accessible, and interoperable for authorized users, thereby accelerating BI and AI/ML initiatives with agility and speed. Job responsibilities Manages team members' development by ensuring they have access to resources needed for learning Collaborates across the firm to align team members for mobility opportunities in line with their career aspirations Applies a wide range of tactics and strategies to guide internal executive decisions to achieve substantial goals Manages multiple stakeholders and complex projects consisting of large teams Implements innovative methods, techniques, and evaluation criteria for projects and people working on highly complex business issues Required qualifications, capabilities, and skills Formal training or certification on site reliability/software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise Influences the teams' culture by championing innovation and change for firmwide success Expertise in monitoring tools (e.g., Prometheus, Grafana, Nagios) and logging systems (e.g., ELK stack, Splunk). Ability to implement and manage observability practices to ensure system reliability. Proficiency in cloud platforms (e.g., AWS, Azure, Google Cloud) and their services. Experience in implementing SRE principles and practices to improve system reliability and availability. Proficiency in SQL, NoSQL databases, and data warehousing solutions Experience hiring, developing, and recognizing talent Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale Experience leading complex projects supporting site reliability engineering design, scaling, resilience, and system performance assessments Preferred qualifications, capabilities, and skills Knowledge of data governance frameworks and best practices. Familiarity with data privacy regulations (e.g., GDPR, CCPA) Skills in identifying and resolving performance bottlenecks. Experience with load testing and capacity planning. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans Base Pay/Salary Seattle,WA $232,750.00 - $325,000.00 / year

**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. **What You'll Contribute** As **Director of Authentication (Customer and Workforce)** , you will lead the delivery, modernization, and operational excellence of authentication services supporting both customer and employee identities. Reporting to **Senior Director, Engineering** , you'll manage a team of talented engineers to deliver secure, scalable authentication platforms that enable seamless, frictionless digital experiences at scale. You'll drive technical execution on key strategic initiatives, ensure robust daily operations, and partner with stakeholders to provide resilient, compliant authentication solutions aligned with organizational goals. Your expertise across hybrid and cloud identity environments will be critical as the organization advances its cloud-first identity strategy. **What You'll Do** + Lead and mentor a team of senior authentication engineers, fostering technical excellence and accountability in delivery. + Oversee day-to-day operations, automation, monitoring, and support for authentication services across both on-premises and cloud-based environments, ensuring high reliability and performance. + Execute modernization initiatives that transition authentication services from legacy platforms to modern, cloud-centric solutions, utilizing both Active Directory and Microsoft Entra ID as the environment evolves. + Integrate PingOne CIAM for customer authentication and leverage Microsoft identity platforms for workforce authentication, driving operational excellence and seamless user experiences. + Ensure authentication solutions comply with regulatory frameworks (e.g., CJIS, PCI, HIPAA) and reflect security best practices, including Zero Trust principles. + Collaborate closely with infrastructure, application development, security, and business stakeholders to align on requirements, design, and delivery. + Contribute technical expertise in architectural reviews, technical working groups, and compliance activities. + Identify opportunities for process automation and continuous improvement, sharing recommendations with leadership. + Represent the Authentication Engineering function in audits, technical briefings, and project reviews. _The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._ **What You Have** Minimum education, skills and experience required. + Bachelor's degree in Computer Science, Information Technology, or a related field. + 5+ years of experience in authentication or identity services, with at least 3 years in a technical leadership role. + Proven expertise managing hybrid identity environments utilizing both Active Directory and Microsoft Entra ID in large enterprise settings. + Demonstrated success with modernization initiatives, platform migrations, or domain consolidations involving Microsoft identity solutions. + Experience deploying or integrating PingOne CIAM for customer authentication. + Knowledge of compliance and audit requirements for authentication services. + Proficiency in scripting and automation (e.g., PowerShell, Microsoft Graph API). + Strong communication and stakeholder management skills. + Strong knowledge of cloud platforms (e.g., AWS, Azure, or GCP) and experience with cloud services. Preferred education, skills and experience required. + Master's degree in a relevant discipline (e.g., Information Technology, Engineering Management). + Relevant certifications (e.g., Microsoft SC-300). + Experience integrating and supporting PingOne CIAM, Microsoft Entra ID, and Active Directory platforms. + Familiarity with access control models (RBAC, PBAC, ABAC) and AI/ML in IT operations. + Background in regulated industries or public sector environments. **The Americans with Disabilities Act** _The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._ **Feeling your best helps you do your best:** **Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).** + Competitive base salaries + Bonus incentives + Generous PTO, Floating Holidays and 12 Federal Holidays observed + Support for financial-well-being and retirement 401k with employer match + Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more + Employer paid short-term/long-term disability and basic life insurance + Flexible hybrid working arrangements. + Paid parental leave and adoption reimbursement programs + Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) + Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives + Tuition Reimbursement and Family Scholarship Programs + Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! **Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.** **Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.** Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.

When you join Sallie Mae, you become a champion for all students. We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. What You'll Contribute As Director of Authentication (Customer and Workforce), you will lead the delivery, modernization, and operational excellence of authentication services supporting both customer and employee identities. Reporting to Senior Director, Engineering, you'll manage a team of talented engineers to deliver secure, scalable authentication platforms that enable seamless, frictionless digital experiences at scale. You'll drive technical execution on key strategic initiatives, ensure robust daily operations, and partner with stakeholders to provide resilient, compliant authentication solutions aligned with organizational goals. Your expertise across hybrid and cloud identity environments will be critical as the organization advances its cloud-first identity strategy. What You'll Do * Lead and mentor a team of senior authentication engineers, fostering technical excellence and accountability in delivery. * Oversee day-to-day operations, automation, monitoring, and support for authentication services across both on-premises and cloud-based environments, ensuring high reliability and performance. * Execute modernization initiatives that transition authentication services from legacy platforms to modern, cloud-centric solutions, utilizing both Active Directory and Microsoft Entra ID as the environment evolves. * Integrate PingOne CIAM for customer authentication and leverage Microsoft identity platforms for workforce authentication, driving operational excellence and seamless user experiences. * Ensure authentication solutions comply with regulatory frameworks (e.g., CJIS, PCI, HIPAA) and reflect security best practices, including Zero Trust principles. * Collaborate closely with infrastructure, application development, security, and business stakeholders to align on requirements, design, and delivery. * Contribute technical expertise in architectural reviews, technical working groups, and compliance activities. * Identify opportunities for process automation and continuous improvement, sharing recommendations with leadership. * Represent the Authentication Engineering function in audits, technical briefings, and project reviews. The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role. What You Have Minimum education, skills and experience required. * Bachelor's degree in Computer Science, Information Technology, or a related field. * 5+ years of experience in authentication or identity services, with at least 3 years in a technical leadership role. * Proven expertise managing hybrid identity environments utilizing both Active Directory and Microsoft Entra ID in large enterprise settings. * Demonstrated success with modernization initiatives, platform migrations, or domain consolidations involving Microsoft identity solutions. * Experience deploying or integrating PingOne CIAM for customer authentication. * Knowledge of compliance and audit requirements for authentication services. * Proficiency in scripting and automation (e.g., PowerShell, Microsoft Graph API). * Strong communication and stakeholder management skills. * Strong knowledge of cloud platforms (e.g., AWS, Azure, or GCP) and experience with cloud services. Preferred education, skills and experience required. * Master's degree in a relevant discipline (e.g., Information Technology, Engineering Management). * Relevant certifications (e.g., Microsoft SC-300). * Experience integrating and supporting PingOne CIAM, Microsoft Entra ID, and Active Directory platforms. * Familiarity with access control models (RBAC, PBAC, ABAC) and AI/ML in IT operations. * Background in regulated industries or public sector environments. The Americans with Disabilities Act The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function. Feeling your best helps you do your best: Our benefits take care of the whole you-so you can build your work around your life (not the other way around!). * Competitive base salaries * Bonus incentives * Generous PTO, Floating Holidays and 12 Federal Holidays observed * Support for financial-well-being and retirement 401k with employer match * Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more * Employer paid short-term/long-term disability and basic life insurance * Flexible hybrid working arrangements. * Paid parental leave and adoption reimbursement programs * Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) * Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives * Tuition Reimbursement and Family Scholarship Programs * Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice. Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

The Cyber Security Incident and Threat Manager is a technical and operational Servant Leader responsible for managing a cybersecurity domain and a team of analysts and operators. This role demands hands-on expertise, accountability for developing team skills, and a focus on operational excellence and continuous improvement to meet security, corporate, and regulatory requirements. As a Cyber Security Incident and Threat Manager you will: + Be responsible for the management of a technical and operational cybersecurity domain. + Lead a team of cybersecurity analysts and operators to also include hiring, mentoring, and assigning work. + Identify and implement areas of operational improvement and processes that meet security, corporate, and regulatory requirements. + Be a hands-on Servant Leader and technical Subject Matter Expert, accountable for effectively skilling and developing analysts and operators across this cybersecurity domain. + Develop and coach teams to be able to identify, manage, and escalate risk, and effectively manage risk within the teams you oversee. Responsibilities + Serve as the Managerial Incident Lead for all analysis and response functions during high-impact cyber events on assigned shift and/or broader engagement ("All Hands-on Deck"). + Translate technical details pertaining to threats and incidents into consumable elements for SIIRT and Cyber leadership awareness when needed. + Mentor and lead a staff of Security Operations Center (SOC) analysts for a specific shift in both technical and soft skills to craft a team of highly technically competent, consistent, thoughtful, and customer-centric security experts. + Ensure the group is adhering to security operational excellence, applying consistency of technical and analytical execution, and sharing common practices to foster a culture of excellence and continuous learning. + Contribute to the hiring process, including retaining talent, and leading a high-functioning, diverse group of Cybersecurity analysts. + Establish clear objectives and key results, developing a consistent set of practices and processes across a given shift that aligns to the larger Security Operations Center (SOC) group. + Contribute towards the resolution of challenging problems. + Assist in the design and development of security solutions and processes consistent with Cyber Incident and Threat Management program goals. + Provide program Subject Matter Expertise to influence Cyber-led security optimization initiatives. + Collect and document and implement solutions to remediate identified lessons learned. + Enrich team value by creating training and knowledge sharing opportunities. + Build and maintain effective relationships with peers and internal business partners. + Provide guidance and leadership for developing innovative solutions which enable rapid analysis and response to security incidents at the enterprise scale. + Develop presentations and executive briefings regarding relevant security incidents and findings to senior management. Basic Qualifications: + High school diploma, GED or equivalent certification + At least 4 years of cybersecurity experience + At least 4 years of SOC experience + At least 2 years of people management experience Preferred Qualifications: + Bachelor's Degree + 6+ years of cybersecurity experience + 6+ years of experience in security operations + 4+ years of experience in case management At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Richmond, VA: $175,800 - $200,700 for Manager, Cyber Technical Riverwoods, IL: $175,800 - $200,700 for Manager, Cyber Technical McLean, VA: $193,400 - $220,700 for Manager, Cyber Technical New York, NY: $211,000 - $240,800 for Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

The Cyber Security Incident and Threat Manager is a technical and operational Servant Leader responsible for managing a cybersecurity domain and a team of analysts and operators. This role demands hands-on expertise, accountability for developing team skills, and a focus on operational excellence and continuous improvement to meet security, corporate, and regulatory requirements. As a Cyber Security Incident and Threat Manager you will: * Be responsible for the management of a technical and operational cybersecurity domain. * Lead a team of cybersecurity analysts and operators to also include hiring, mentoring, and assigning work. * Identify and implement areas of operational improvement and processes that meet security, corporate, and regulatory requirements. * Be a hands-on Servant Leader and technical Subject Matter Expert, accountable for effectively skilling and developing analysts and operators across this cybersecurity domain. * Develop and coach teams to be able to identify, manage, and escalate risk, and effectively manage risk within the teams you oversee. Responsibilities * Serve as the Managerial Incident Lead for all analysis and response functions during high-impact cyber events on assigned shift and/or broader engagement ("All Hands-on Deck"). * Translate technical details pertaining to threats and incidents into consumable elements for SIIRT and Cyber leadership awareness when needed. * Mentor and lead a staff of Security Operations Center (SOC) analysts for a specific shift in both technical and soft skills to craft a team of highly technically competent, consistent, thoughtful, and customer-centric security experts. * Ensure the group is adhering to security operational excellence, applying consistency of technical and analytical execution, and sharing common practices to foster a culture of excellence and continuous learning. * Contribute to the hiring process, including retaining talent, and leading a high-functioning, diverse group of Cybersecurity analysts. * Establish clear objectives and key results, developing a consistent set of practices and processes across a given shift that aligns to the larger Security Operations Center (SOC) group. * Contribute towards the resolution of challenging problems. * Assist in the design and development of security solutions and processes consistent with Cyber Incident and Threat Management program goals. * Provide program Subject Matter Expertise to influence Cyber-led security optimization initiatives. * Collect and document and implement solutions to remediate identified lessons learned. * Enrich team value by creating training and knowledge sharing opportunities. * Build and maintain effective relationships with peers and internal business partners. * Provide guidance and leadership for developing innovative solutions which enable rapid analysis and response to security incidents at the enterprise scale. * Develop presentations and executive briefings regarding relevant security incidents and findings to senior management. Basic Qualifications: * High school diploma, GED or equivalent certification * At least 4 years of cybersecurity experience * At least 4 years of SOC experience * At least 2 years of people management experience Preferred Qualifications: * Bachelor's Degree * 6+ years of cybersecurity experience * 6+ years of experience in security operations * 4+ years of experience in case management At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Richmond, VA: $175,800 - $200,700 for Manager, Cyber Technical Riverwoods, IL: $175,800 - $200,700 for Manager, Cyber Technical McLean, VA: $193,400 - $220,700 for Manager, Cyber Technical New York, NY: $211,000 - $240,800 for Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Join a high-impact team transforming Finance through simplified, standardized, and strategically aligned processes. As a Process Engineer Manager, you will lead efforts to improve operational efficiency, enhance controls, and define scalable solutions across complex workflows. You will partner with key stakeholders - primarily Tech, Product, and Finance business teams, on high-visibility projects to reimagine and optimize the core Finance processes that power our day-to-day operations. Process design and streamlining focuses not only on effectiveness and efficiency, but also on building transparency, governance, and controls into every solution. Many of the processes you will support involve complex stakeholder interactions and some technology integration, making this a unique opportunity to gain visibility and make an impact across the organization. This role is ideal for someone who thrives in ambiguity, brings structure to complexity, and consistently delivers results. This role provides an opportunity to think strategically, apply structured methodologies, and operate decisively to influence strategic decisions and scalable solutions. **Responsibilities** **:** + Lead medium to large-scale, cross-functional process improvement initiatives + Lead end-to-end process evaluations using structured methodologies + Leverage Six Sigma methodology and standardization tools and resources to support strategic initiatives and continuous improvement + Partner with Finance business, Product and Tech teams to redesign existing or implement new processes that reduce manual effort, improve control, and increase transparency + Build strong stakeholder relationships to drive alignment with business objectives, regulatory expectations, and risk management frameworks + Document processes using tools such as swim lane process maps, critical-to-quality trees, performance metrics, control plans, RACI roles/responsibilities + Translate complex or incomplete information into clear, actionable solutions + Drive change management and adoption through clear communication and stakeholder engagement + Anticipate and mitigate risks through proactive process controls and governance frameworks + Own deliverables and timelines by working iteratively, adapting to shifting priorities, and guiding team through ambiguity + Evaluate finance processes from a risk management perspective across areas like General Ledger, Accounting, Financial Planning and Analysis, Capital and Liquidity management, and related activities + Keep abreast of financial industry laws and regulations and provide consultative guidance across stakeholders **Basic qualifications** **:** + Bachelor's degree or military experience + At least 3 years of experience in process engineering, improvement, or design + At least 3 years of experience in project management + At least 3 years of experience in risk management **Preferred qualifications** **:** + Strong analytical, critical thinking, and problem solving skills + Experience defining, measuring, and improving financial processes, especially those supporting General Ledger, Accounting, Financial Planning and Analysis, Capital and Liquidity management, and related activities + Proven ability to successfully lead strategic cross-functional process initiatives + Ability to distill complexity and drive alignment across stakeholders + Proven ability to work independently; flexible to change in a fast paced environment that requires the balancing of competing priorities + Process excellence certifications (e.g., Six Sigma Green or Black Belt, PMP, Agile) + Experience supporting cross-functional process design in collaboration with technology and business teams + Relevant experience in risk and control, operational excellence, or business transformation + Proficient with business process mapping, process documentation, and process optimization + Demonstrated use of structured methodologies for sustainable improvements + Proven ability to enhance operational effectiveness while maintaining or enhancing strong controls + Self-starter that establishes structure, prioritizes, and adapts quickly to change + Excellent communicator and influencer across various levels of stakeholders **At this time, Capital One will not sponsor a new applicant for employment authorization for this position.** **This role is hybrid, where you will be expected to spend 3 days per week working in office.** The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $158,400 - $180,800 for Manager, Capital Markets & Risk Richmond, VA: $144,000 - $164,400 for Manager, Capital Markets & Risk Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Join a high-impact team transforming Finance through simplified, standardized, and strategically aligned processes. As a Process Engineer Manager, you will lead efforts to improve operational efficiency, enhance controls, and define scalable solutions across complex workflows. You will partner with key stakeholders - primarily Tech, Product, and Finance business teams, on high-visibility projects to reimagine and optimize the core Finance processes that power our day-to-day operations. Process design and streamlining focuses not only on effectiveness and efficiency, but also on building transparency, governance, and controls into every solution. Many of the processes you will support involve complex stakeholder interactions and some technology integration, making this a unique opportunity to gain visibility and make an impact across the organization. This role is ideal for someone who thrives in ambiguity, brings structure to complexity, and consistently delivers results. This role provides an opportunity to think strategically, apply structured methodologies, and operate decisively to influence strategic decisions and scalable solutions. Responsibilities: * Lead medium to large-scale, cross-functional process improvement initiatives * Lead end-to-end process evaluations using structured methodologies * Leverage Six Sigma methodology and standardization tools and resources to support strategic initiatives and continuous improvement * Partner with Finance business, Product and Tech teams to redesign existing or implement new processes that reduce manual effort, improve control, and increase transparency * Build strong stakeholder relationships to drive alignment with business objectives, regulatory expectations, and risk management frameworks * Document processes using tools such as swim lane process maps, critical-to-quality trees, performance metrics, control plans, RACI roles/responsibilities * Translate complex or incomplete information into clear, actionable solutions * Drive change management and adoption through clear communication and stakeholder engagement * Anticipate and mitigate risks through proactive process controls and governance frameworks * Own deliverables and timelines by working iteratively, adapting to shifting priorities, and guiding team through ambiguity * Evaluate finance processes from a risk management perspective across areas like General Ledger, Accounting, Financial Planning and Analysis, Capital and Liquidity management, and related activities * Keep abreast of financial industry laws and regulations and provide consultative guidance across stakeholders Basic qualifications: * Bachelor's degree or military experience * At least 3 years of experience in process engineering, improvement, or design * At least 3 years of experience in project management * At least 3 years of experience in risk management Preferred qualifications: * Strong analytical, critical thinking, and problem solving skills * Experience defining, measuring, and improving financial processes, especially those supporting General Ledger, Accounting, Financial Planning and Analysis, Capital and Liquidity management, and related activities * Proven ability to successfully lead strategic cross-functional process initiatives * Ability to distill complexity and drive alignment across stakeholders * Proven ability to work independently; flexible to change in a fast paced environment that requires the balancing of competing priorities * Process excellence certifications (e.g., Six Sigma Green or Black Belt, PMP, Agile) * Experience supporting cross-functional process design in collaboration with technology and business teams * Relevant experience in risk and control, operational excellence, or business transformation * Proficient with business process mapping, process documentation, and process optimization * Demonstrated use of structured methodologies for sustainable improvements * Proven ability to enhance operational effectiveness while maintaining or enhancing strong controls * Self-starter that establishes structure, prioritizes, and adapts quickly to change * Excellent communicator and influencer across various levels of stakeholders At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is hybrid, where you will be expected to spend 3 days per week working in office. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $158,400 - $180,800 for Manager, Capital Markets & Risk Richmond, VA: $144,000 - $164,400 for Manager, Capital Markets & Risk Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Join a high-impact team transforming Finance through simplified, standardized, and strategically aligned processes. As a Process Engineer Manager, you will lead efforts to improve operational efficiency, enhance controls, and define scalable solutions across complex workflows. You will partner with key stakeholders - primarily Tech, Product, and Finance business teams, on high-visibility projects to reimagine and optimize the core Finance processes that power our day-to-day operations. Process design and streamlining focuses not only on effectiveness and efficiency, but also on building transparency, governance, and controls into every solution. Many of the processes you will support involve complex stakeholder interactions and some technology integration, making this a unique opportunity to gain visibility and make an impact across the organization. This role is ideal for someone who thrives in ambiguity, brings structure to complexity, and consistently delivers results. This role provides an opportunity to think strategically, apply structured methodologies, and operate decisively to influence strategic decisions and scalable solutions. Responsibilities: Lead medium to large-scale, cross-functional process improvement initiatives Lead end-to-end process evaluations using structured methodologies Leverage Six Sigma methodology and standardization tools and resources to support strategic initiatives and continuous improvement Partner with Finance business, Product and Tech teams to redesign existing or implement new processes that reduce manual effort, improve control, and increase transparency Build strong stakeholder relationships to drive alignment with business objectives, regulatory expectations, and risk management frameworks Document processes using tools such as swim lane process maps, critical-to-quality trees, performance metrics, control plans, RACI roles/responsibilities Translate complex or incomplete information into clear, actionable solutions Drive change management and adoption through clear communication and stakeholder engagement Anticipate and mitigate risks through proactive process controls and governance frameworks Own deliverables and timelines by working iteratively, adapting to shifting priorities, and guiding team through ambiguity Evaluate finance processes from a risk management perspective across areas like General Ledger, Accounting, Financial Planning and Analysis, Capital and Liquidity management, and related activities Keep abreast of financial industry laws and regulations and provide consultative guidance across stakeholders Basic qualifications: Bachelor's degree or military experience At least 3 years of experience in process engineering, improvement, or design At least 3 years of experience in project management At least 3 years of experience in risk management Preferred qualifications: Strong analytical, critical thinking, and problem solving skills Experience defining, measuring, and improving financial processes, especially those supporting General Ledger, Accounting, Financial Planning and Analysis, Capital and Liquidity management, and related activities Proven ability to successfully lead strategic cross-functional process initiatives Ability to distill complexity and drive alignment across stakeholders Proven ability to work independently; flexible to change in a fast paced environment that requires the balancing of competing priorities Process excellence certifications (e.g., Six Sigma Green or Black Belt, PMP, Agile) Experience supporting cross-functional process design in collaboration with technology and business teams Relevant experience in risk and control, operational excellence, or business transformation Proficient with business process mapping, process documentation, and process optimization Demonstrated use of structured methodologies for sustainable improvements Proven ability to enhance operational effectiveness while maintaining or enhancing strong controls Self-starter that establishes structure, prioritizes, and adapts quickly to change Excellent communicator and influencer across various levels of stakeholders At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is hybrid, where you will be expected to spend 3 days per week working in office. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $158,400 - $180,800 for Manager, Capital Markets & Risk Richmond, VA: $144,000 - $164,400 for Manager, Capital Markets & Risk Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

If you are a site reliability engineering leader ready to take the reins and drive impact, we've got an opportunity just for you. As a Senior Director of Site Reliability Engineering at JPMorgan Chase within the Consumer & Community Banking within Infrastructure Platform Management division, you will play a crucial role at both business and firmwide levels. Your responsibilities will include inspiring your team and others to deliver robust and resilient products and services to our clients. You will be tasked with developing company-wide reliability strategies and leading your team in the implementation and execution of these strategies. Our team is committed to providing comprehensive data management solutions that make J.P Morgan Chase's data discoverable, understandable, observable, reliable, accessible, and interoperable for authorized users, thereby accelerating BI and AI/ML initiatives with agility and speed. Job responsibilities Manages team members' development by ensuring they have access to resources needed for learning Collaborates across the firm to align team members for mobility opportunities in line with their career aspirations Applies a wide range of tactics and strategies to guide internal executive decisions to achieve substantial goals Manages multiple stakeholders and complex projects consisting of large teams Implements innovative methods, techniques, and evaluation criteria for projects and people working on highly complex business issues Required qualifications, capabilities, and skills Formal training or certification on site reliability/software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise Influences the teams' culture by championing innovation and change for firmwide success Expertise in monitoring tools (e.g., Prometheus, Grafana, Nagios) and logging systems (e.g., ELK stack, Splunk). Ability to implement and manage observability practices to ensure system reliability. Proficiency in cloud platforms (e.g., AWS, Azure, Google Cloud) and their services. Experience in implementing SRE principles and practices to improve system reliability and availability. Proficiency in SQL, NoSQL databases, and data warehousing solutions Experience hiring, developing, and recognizing talent Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale Experience leading complex projects supporting site reliability engineering design, scaling, resilience, and system performance assessments Preferred qualifications, capabilities, and skills Knowledge of data governance frameworks and best practices. Familiarity with data privacy regulations (e.g., GDPR, CCPA) Skills in identifying and resolving performance bottlenecks. Experience with load testing and capacity planning.

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. About the Role: The Marketing team fuels PitchBook's growth by generating demand, advancing brand awareness, and delivering digital experiences that convert and retain clients. We partner with Sales, Customer Success, Product, and Research to make PitchBook's data and insights accessible to global audiences. Within Marketing, the SEO function ensures our digital presence is discoverable, competitive, and continually optimized in a changing search landscape. The Sr. SEO Manager will be responsible for developing and implementing effective search engine optimization (SEO) strategies that drive measurable growth and strengthen PitchBook's organic search visibility. This role emphasizes scalable SEO tactics and content strategies as well as generative engine optimization (GEO) and answer engine optimization (AEO) to expand visibility across global markets. The Sr. SEO Manager will also leverage technical SEO expertise to ensure site health, performance, and discoverability at scale. Collaboration is key-working closely with product, content strategy, performance marketing, campaigns, demand generation, creative, marketing operations, news, and research. The ideal candidate is an SEO expert who is highly analytical, able to design and run strategic experiments, and comfortable operating at both the strategic and tactical level. Primary Job Responsibilities: Develop and execute SEO roadmaps across technical, content, GEO/localization, and AEO initiatives Manage SEO agency relationships-setting strategy, ensuring accountability, and driving measurable ROI Act as a trusted partner across teams, ensuring SEO strategy aligns with company priorities Lead technical audits to resolve crawl, indexation, schema, performance, and site architecture issues Partner with engineering to scale site performance and optimize for speed, reliability, and scalability Implement automated interlinking and scalable sitewide SEO enhancements Guide content and editorial teams on keyword targeting, scalable topic clustering, and structured data Develop and oversee scalable link-building programs that strengthen domain authority and visibility Drive SEO initiatives that increase organic traffic and engagement to News & Insights Design and run SEO experiments (A/B, multivariate) to validate hypotheses and inform strategy Use data-driven insights to refine tactics and continuously optimize for both users and search engines Define SEO KPIs and build reporting dashboards covering rankings, traffic, conversions, and ROI Deliver regular performance updates and insights across the Digital Team and leadership Stay ahead of evolving algorithms, GEO/AEO opportunities, and SEO best practices Champion emerging tactics and technologies that keep PitchBook competitive Lead SEO strategy for a high-impact digital growth channel with visibility across the business Manage an SEO agency and partner with internal teams to scale programs globally Drive growth in targeted organic traffic to News & Insights and other priority sections of PitchBook.com Thrive in a collaborative culture that values curiosity, innovation, and measurable impact Support the vision and values of the company through role modeling and encouraging desired behaviors Participate in various company initiatives and projects as requested Skills and Qualifications: Bachelor's degree preferred 7+ years of SEO experience with at least 2+ years managing SEO agencies or external vendors Proven success with scalable SEO tactics (interlinking, content expansion, link building) Strong expertise in technical SEO (crawl/indexation, structured data, hreflang, site architecture) Experience with international SEO Skilled with enterprise SEO and analytics tools (Screaming Frog, SEMrush, GSC, GA4, Looker, Tableau) Hands-on experience running SEO experiments and reporting on results Excellent communicator who can translate tactical SEO into clear business outcomes Proactive, collaborative, and comfortable in a fast-paced, cross-functional environment Must be authorized to work in the United States without the need for visa sponsorship now or in the future Benefits + Compensation at PitchBook: Physical Health Comprehensive health benefits Additional medical wellness incentives STD, LTD, AD&D, and life insurance Emotional Health Paid sabbatical program after four years Paid family and paternity leave Annual educational stipend Ability to apply for tuition reimbursement CFA exam stipend Robust training programs on industry and soft skills Employee assistance program Generous allotment of vacation days, sick days, and volunteer days Social Health Matching gifts program Employee resource groups Subsidized emergency childcare Dependent Care FSA Company-wide events Employee referral bonus program Quarterly team building events Financial Health 401k match Shared ownership employee stock program Monthly transportation stipend *Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. Compensation Annual base salary: $120,000-$132,541 Target annual bonus percentage: 10% Working Conditions: At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week. The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events. Life At PB: We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community. We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook. #LI-AD2 #LI-Onsite

The Cyber Security Incident and Threat Manager is a technical and operational Servant Leader responsible for managing a cybersecurity domain and a team of analysts and operators. This role demands hands-on expertise, accountability for developing team skills, and a focus on operational excellence and continuous improvement to meet security, corporate, and regulatory requirements. As a Cyber Security Incident and Threat Manager you will: + Be responsible for the management of a technical and operational cybersecurity domain. + Lead a team of cybersecurity analysts and operators to also include hiring, mentoring, and assigning work. + Identify and implement areas of operational improvement and processes that meet security, corporate, and regulatory requirements. + Be a hands-on Servant Leader and technical Subject Matter Expert, accountable for effectively skilling and developing analysts and operators across this cybersecurity domain. + Develop and coach teams to be able to identify, manage, and escalate risk, and effectively manage risk within the teams you oversee. Responsibilities + Serve as the Managerial Incident Lead for all analysis and response functions during high-impact cyber events on assigned shift and/or broader engagement ("All Hands-on Deck"). + Translate technical details pertaining to threats and incidents into consumable elements for SIIRT and Cyber leadership awareness when needed. + Mentor and lead a staff of Security Operations Center (SOC) analysts for a specific shift in both technical and soft skills to craft a team of highly technically competent, consistent, thoughtful, and customer-centric security experts. + Ensure the group is adhering to security operational excellence, applying consistency of technical and analytical execution, and sharing common practices to foster a culture of excellence and continuous learning. + Contribute to the hiring process, including retaining talent, and leading a high-functioning, diverse group of Cybersecurity analysts. + Establish clear objectives and key results, developing a consistent set of practices and processes across a given shift that aligns to the larger Security Operations Center (SOC) group. + Contribute towards the resolution of challenging problems. + Assist in the design and development of security solutions and processes consistent with Cyber Incident and Threat Management program goals. + Provide program Subject Matter Expertise to influence Cyber-led security optimization initiatives. + Collect and document and implement solutions to remediate identified lessons learned. + Enrich team value by creating training and knowledge sharing opportunities. + Build and maintain effective relationships with peers and internal business partners. + Provide guidance and leadership for developing innovative solutions which enable rapid analysis and response to security incidents at the enterprise scale. + Develop presentations and executive briefings regarding relevant security incidents and findings to senior management. Basic Qualifications: + High school diploma, GED or equivalent certification + At least 4 years of cybersecurity experience + At least 4 years of SOC experience + At least 2 years of people management experience Preferred Qualifications: + Bachelor's Degree + 6+ years of cybersecurity experience + 6+ years of experience in security operations + 4+ years of experience in case management At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Richmond, VA: $175,800 - $200,700 for Manager, Cyber Technical Riverwoods, IL: $175,800 - $200,700 for Manager, Cyber Technical McLean, VA: $193,400 - $220,700 for Manager, Cyber Technical New York, NY: $211,000 - $240,800 for Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

The Cyber Security Incident and Threat Manager is a technical and operational Servant Leader responsible for managing a cybersecurity domain and a team of analysts and operators. This role demands hands-on expertise, accountability for developing team skills, and a focus on operational excellence and continuous improvement to meet security, corporate, and regulatory requirements. As a Cyber Security Incident and Threat Manager you will: * Be responsible for the management of a technical and operational cybersecurity domain. * Lead a team of cybersecurity analysts and operators to also include hiring, mentoring, and assigning work. * Identify and implement areas of operational improvement and processes that meet security, corporate, and regulatory requirements. * Be a hands-on Servant Leader and technical Subject Matter Expert, accountable for effectively skilling and developing analysts and operators across this cybersecurity domain. * Develop and coach teams to be able to identify, manage, and escalate risk, and effectively manage risk within the teams you oversee. Responsibilities * Serve as the Managerial Incident Lead for all analysis and response functions during high-impact cyber events on assigned shift and/or broader engagement ("All Hands-on Deck"). * Translate technical details pertaining to threats and incidents into consumable elements for SIIRT and Cyber leadership awareness when needed. * Mentor and lead a staff of Security Operations Center (SOC) analysts for a specific shift in both technical and soft skills to craft a team of highly technically competent, consistent, thoughtful, and customer-centric security experts. * Ensure the group is adhering to security operational excellence, applying consistency of technical and analytical execution, and sharing common practices to foster a culture of excellence and continuous learning. * Contribute to the hiring process, including retaining talent, and leading a high-functioning, diverse group of Cybersecurity analysts. * Establish clear objectives and key results, developing a consistent set of practices and processes across a given shift that aligns to the larger Security Operations Center (SOC) group. * Contribute towards the resolution of challenging problems. * Assist in the design and development of security solutions and processes consistent with Cyber Incident and Threat Management program goals. * Provide program Subject Matter Expertise to influence Cyber-led security optimization initiatives. * Collect and document and implement solutions to remediate identified lessons learned. * Enrich team value by creating training and knowledge sharing opportunities. * Build and maintain effective relationships with peers and internal business partners. * Provide guidance and leadership for developing innovative solutions which enable rapid analysis and response to security incidents at the enterprise scale. * Develop presentations and executive briefings regarding relevant security incidents and findings to senior management. Basic Qualifications: * High school diploma, GED or equivalent certification * At least 4 years of cybersecurity experience * At least 4 years of SOC experience * At least 2 years of people management experience Preferred Qualifications: * Bachelor's Degree * 6+ years of cybersecurity experience * 6+ years of experience in security operations * 4+ years of experience in case management At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Richmond, VA: $175,800 - $200,700 for Manager, Cyber Technical Riverwoods, IL: $175,800 - $200,700 for Manager, Cyber Technical McLean, VA: $193,400 - $220,700 for Manager, Cyber Technical New York, NY: $211,000 - $240,800 for Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Must Have Technical/Functional Skills We are seeking a Prompt Engineer with proven experience in AI-driven solutions and Salesforce AI capabilities (Einstein, Agentforce). The ideal candidate will design, optimize, and implement prompt strategies for generative AI models, ensuring alignment with enterprise standards and delivering measurable business impact. Roles & Responsibilities * Prompt Design & Optimization * Develop, test, and refine prompts for AI models to achieve accurate, context-aware outputs. * Create reusable prompt libraries and guardrails for enterprise use cases. * Salesforce AI Integration * Leverage Salesforce Einstein and Agentforce for predictive analytics, conversational AI, and automation. * Collaborate with Salesforce architects to embed AI-driven workflows into CRM processes. * AI Enablement & Governance * Define best practices for prompt engineering across teams. * Ensure compliance with enterprise security, data privacy, and ethical AI guidelines. * Cross-functional Collaboration * Work closely with developers, architects, and business stakeholders to translate requirements into AI solutions. * Conduct workshops and training sessions on effective prompt engineering. Generic Managerial Skills, If any * Leadership & Team Management: Ability to lead cross-functional teams, mentor talent, and resolve conflicts. * Communication & Presentation: Strong verbal and written communication skills for technical and executive audiences. * Stakeholder Management: Skilled in managing client relationships and translating business needs into solutions. * Project Oversight: Expertise in planning, budgeting, and Agile/Waterfall delivery methodologies. * Analytical & Problem-Solving: Ability to identify risks, optimize processes, and drive continuous improvement. TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range : $140,000-$180,000 a year