Information Technology Support Technician
Remote broadcast technician job in Washington, DC
Akkodis is seeking a Asset Management Technician for a onsite position for our client based in Washington DC
Salary Range: $60K-$62K per annum + benefits. The salary may be negotiable based on experience, education, geographic location, and other factors
Key Responsibilities:
Image, configure, and deploy laptops and desktops to end users.
Install and update required software, patches, and security configurations.
Support end users with device setup, data restoration, and technical assistance.
Maintain accurate asset inventory using tools like ServiceNow.
Conduct physical inventory checks and support asset disposal processes.
Ensure all deployed devices meet configuration and compliance standards.
Qualifications:
1-3 years of IT or asset management experience preferred.
Strong customer service and communication skills.
Proficient in Microsoft Office Suite and ticketing systems (e.g., ServiceNow).
Detail-oriented, organized, and able to multitask effectively.
Ability to lift up to 30 lbs of equipment.
Must be able to obtain and maintain agency suitability clearance.
Benefits include but are not limited to:
Medical/Vision/Dental/ Life Insurance
Paid time off
Holidays time off
401(k)
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
FULLY Remote teleNeurology Opportunities - Nationwide
Remote remote broadcast technician job
Make a Nationwide Impact with Flexible, Remote TeleNeurology
Nationwide tele Neurology Opportunities - 100% Remote
Redefine your practice. Transform patient care-all from your home base.
Why Now?
· Ultimate Flexibility - Integrate tele Neurology into your schedule-whether full-time or a few shifts a month.
· Uncapped Earnings - Competitive compensation and sign-on bonus opportunities (eligibility applies).
· We Handle the Details - Licensing and credentialing? We've got it covered with best-in-class personal who handle the files on your behalf while also cover any costs.
Why Join Access Telecare?
• Nationally Recognized, Award-Winning Remote Workplace
• Deliver Advanced Stroke Care, traditional Neurohospitalist cases, Rapid EEG interpretation, and more.
• High-Impact Clinical Exposure with a Broader Case Mix
• Help Reduce Unnecessary Transfers & Improve Outcomes for Patients Across the U.S
The Impact is Real. The Opportunity is Yours.
With Access Telecare, your clinical expertise can touch lives in every corner of the country-brining critical neurological care to underserved communities, rural hospitals, and overburdened systems.
Fully Remote. Highly Flexible. Truly Impactful.
Take control of your career while elevating patient care. Reply today to learn how you can grow your practice with us- on your time.
Please contact Tammy Rios directly here on LinkedIn or by email ************************.
Daytime Teleradiologist | Remote
Remote remote broadcast technician job
At Radiology Associates of the Fox Valley, powered by LucidHealth
,
we're a team of innovative physicians focused on improving the futures of our patients AND our radiologists - and we're supported by a collaborative network of colleagues across Wisconsin and beyond.
If you're a quality-focused teleradiologist looking for stability and uncapped growth potential while practicing as part of a dedicated teleradiology team - we want to talk with you today!
What your future can hold…
7 on 7 off, 8:00 am - 4:00 pm Central
$3K per 8-hour shift plus productivity with Uncapped financial growth
Work remotely anywhere in the US - at-home workstation provided
Generous benefits including health/vision/dental, disability, life insurance, 401k with company contribution, malpractice and tail coverage, CME stipend, and more!
Additional opportunities for income
In this role, we require that you're…
Comfortable interpreting CT, Ultrasound, and X-ray with a small number of MRIs
Emergency or Body fellowship trained a plus
ABR Board Eligible or Board Certified
Eligible for Wisconsin medical license
Collaborative, committed to a team environment, and focused on quality patient care
Radiology Associates of the Fox Valley, a LucidHealth practice, offers world-class, subspecialized diagnostic interpretations as well as vascular and interventional radiology treatment to families in Neenah, WI and across the Fox Valley. Our commitment to relationship-based care, combined with access to the latest in medical imaging technology, has earned us a reputation as the market leader in the region. With nearly 35 physicians, we serve 10 hospitals and clinical care sites in the region.
LucidHealth (LH) which is an equal opportunity employer, providing equal employment opportunities for all qualified applicants and employees without regard to race, color, religion, ethnicity, age, sex, national origin, disability status, genetic information, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Information Technology Support Technician
Remote broadcast technician job in Ashburn, VA
Who We Are
Our purpose at CloudHQ is to provide flexible, efficient, and resilient data center solutions to businesses of all sizes. Our growing organization was founded by the pioneer of data center REITs. CloudHQ has state-of-the-art data center sites located on two Northern Virginia campuses, as well as London, Frankfurt, Paris, Milan, and São Paulo, and we anticipate exponential growth over the next several years both in the US and abroad.
What The Role Entails
The IT Helpdesk Technician is a pivotal part of ensuring that technology runs smoothly for our CloudHQ team members, third-party vendors and support personnel. You will perform desk-side, phone, remote, and site support for our data center team. Using your strong problem-solving skills, you will identify complex problems and review related information to develop, implement and evaluate solutions.
What You Will Get to Do
Install and configure Microsoft Office 365, Windows 10\11 operating system, cloud-based applications and other third-party software
Set up new user accounts
Provide basic system and software training for users
Respond to IT support requests, prioritizing needs, diagnosing issues, providing a resolution, and/or escalating requests
Maintaining equipment inventory
Monitoring system updates and performing routine maintenance
Continuous self-learning of new technology is expected
Special projects as needed
What You Bring to The Role
A minimum of a High School Diploma
A minimum of three (3) years of technical support experience
Experience and/or education in computer networking, PC/Mac environments, server support, phone system administration
Experience with Microsoft Office 365, Microsoft Entra ID, Remote Desktop support systems
Strong communication skills with excellent customer service orientation
Ability to prioritize, multi-task, and be self-motivated
Availability for on-call support and the occasional weekend or after-hours support
Our Ideal Candidate Will Also Possess
Cisco hardware, Exchange, and cloud environments
PowerShell scripting knowledge
Microsoft Power Automate knowledge
A Bachelor's degree in Information Technology
What We Offer
CloudHQ's people and culture are the most enriching aspects that make us a great place to work. We are strengthened by industry experts who bring extensive knowledge, skill, and experience; leaders who bring vision, innovation and commitment to our people; and an expanding team of individuals who believe in that vision and bring their best to support their customers and team.
Our employees enjoy competitive compensation and rewarding incentives, comprehensive benefits (medical, dental, vision, life insurance, disability), 401(k) with match, 12 paid holidays, generous PTO, development opportunities, and the ability to closely impact and contribute to the growth of an exceptional organization.
Equal Employment Opportunity
CloudHQ is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other legally protected status.
Service Desk Technician II
Remote remote broadcast technician job
The Service Desk Technician II is part of the Information Technology Service Desk Team and is the direct support for the installation, maintenance and troubleshooting of desktop computers, laptops, printers and network services. This position is the first point of contact for users who contact the service desk team through phone, email and ticketing system to ensure that users receive appropriate assistance, status updates and resolution in a timely manner. The Information Systems Specialist will assist in the installation, implementation, and upgrades of internal systems and maintain a tracking system for usage evaluation.
Position Responsibilities:
Utilizes ticketing system to communicate, document, schedule and prioritize issues for internal and off-site employees
Escalates advanced issues to appropriate team members or other teams. Notifies user of escalation through status updates
Maintains records and inventory of computers, hard drives, monitors, RSA tokens, travel laptops and other computer accessories
Updates documentation for self-help instructions, standard operating procedures and technical guidelines relating to IT
Completes daily service desk activities monitoring ticketing system and providing support to remote users, VPN, Microsoft Office, Windows and Mac OS support, iPhones, desk phones, tablets, local/network printers, and any industry software
Responsible for Windows & Mac imaging of computer systems, setting up new hire employees with equipment & gathering of equipment from off-boarding employees
Provides support for on-site/off-site meetings, conference rooms and audio/video related support
Performs hardware support including installs, troubleshooting, basic repairs, printer maintenance, e-waste and responsibility for the storage and inventory tracking of new and used equipment; assists team with preparing for IT related projects with testing & deployments
Builds stable, productive internal/external working relationships using effective interpersonal skills. Demonstrates effective, clear, and concise written and verbal communication skills. Articulates solutions in an effective and cohesive manner
Develops professional expertise and understanding of the specialization; applies company policies and procedures to resolve a variety of issues and normally receives general instructions on routine work and detailed instructions on new projects/assignments
Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors
Other duties as assigned
Basic Qualifications (Required Skills & Experience):
High School Diploma or GED required; some College coursework / B.S. in Computer Science or related discipline preferred
Minimum of 2 - 5 years of relevant experience or equivalent combination of education, training, and experience
Computer industry certifications are preferred (CompTia Network+, Security+, Microsoft, VM, Cisco)
Demonstrates strong customer service for phone and face-to-face interaction
Effective, clear, and concise written and verbal communication skills; articulates solutions in an effective and cohesive manner
Other Qualifications & Desired Competencies:
Demonstrates effective analytical, problem-solving, interpersonal, time management, organizational & interpersonal skills
Ability to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties
Displays strong initiative and drive to accomplish goals and meet company objectives
Takes ownership and responsibility for current and past work products
Is committed to learning from mistakes and driven to improve and enhance performance of oneself, others, and the company
Focuses on teamwork and puts the success of the team above one's own interests
Physical Demands:
Ability to work in an office environment (Constant)
Ability to safely lift up to 50 lbs. and carry/move objects of varying shapes and sizes (Occasional)
Required to stand and sit for long periods (Frequent)
Required to talk, hear, and use hands and fingers to operate a computer and telephone keyboard (Constant)
The salary range for this role is:
$27 - $39
AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.
ITAR Requirement:
T
his position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment's determination that it will be able to obtain an export license in a time frame consistent with AeroVironment's business requirements. A “U.S. person” according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements.
Benefits: AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: **********************************
We also encourage you to review our company website at ******************** to learn more about us.
Principals only need apply. NO agencies please.
Who We Are
Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world's most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution's permanent collection in Washington, DC.
Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty - and succeed.
What We Do
Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company's hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition.
We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status.
ITAR
U.S. Citizen, U.S. Permanent Resident (Green Card holder), asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) or a person approved for an export license from the appropriate governing agency.
Auto-ApplyContact Center Analyst - Work From Home
Remote remote broadcast technician job
At Avila Dental, you will experience a genuine sense of family and belonging. We strive to make your visit as pleasant and easy as possible by providing in-office comforts and first-class services. Your dentist in Northgate, Dr. Bello, is committed to only using the latest technology and most advanced techniques, so you leave with a stunning smile.
Job Description
The Contact Center Analyst will support the operation of the Contact center by understanding and documenting business needs for the routing and management of member and provider calls to the company. This person will support routing design, testing, analysis of new and existing capabilities, integration of third party applications to the contact center, and generally ensure the effective and highly reliable performance of the contact center infrastructure in meeting the business' goals and objectives.
Responsibilities include, but are not limited to:
Conduct business process analysis and requirements gathering sessions
Develop user stories and functional requirement specifications for consolidated Contact Center web applications
Clearly communicate with clients and project teams via email and conference calls
Coordinate product deployments and write release communications
Ensure collaborative outcomes by establishing and promoting strong client partnerships
Responsible for the successful definition, testing, management, and launch of Contact Center infrastructure upgrades, changes, and new features
Qualifications
Strong analytical and quantitative skills are essential to execute the job.
Must be detail-oriented, an independent thinker and have very strong organizational skills to manage the volume of data which is reported upon and analyzed by the department.
Experience with Call Center or Contact Center Software.
Collaborative team player, with the ability to work effectively across multiple departments and levels within the company.
Software Project Management
Excellent written and interpersonal communication skills
Proficiency in Microsoft Outlook, Excel, and Word is a must
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Help Desk Analyst
Remote broadcast technician job in Washington, DC
Bernstein Management Corporation (BMC) has been a regional leader in real estate management for 70 years. BMC's investment affiliate is a fully discretionary, private real estate fund with assets valued at over $2.0 billion, low leverage and significant capacity to make additional investments. Focusing exclusively on the Washington D.C. metropolitan area, the portfolio currently includes 90 properties representing over 5,800 residential units and 4.0 million square feet of commercial space including office, retail and industrial assets. BMC's team of over 250 industry professionals manage the portfolio with a hands-on, vertically integrated approach. For more information, visit bmcproperties.com.
The Help Desk Analyst provides hands-on, frontline technology support for both corporate and property management teams, ensuring reliable and responsive service for systems that drive daily operations across the portfolio. This role is responsible for triaging, troubleshooting, and resolving issues involving hardware, software, networking, and property systems - while maintaining strong, service-oriented relationships with users at all levels.
Key Responsibilities
Serve as the first point of contact for IT support across corporate and property locations via phone, email, and ticketing system.
Diagnose and resolve hardware, software, and network issues, escalating when appropriate to senior IT staff or vendors.
Support core business platforms including Microsoft 365, Conferencing Technologies, Teams Phone, SharePoint, and Yardi.
Manage new hire setup, equipment provisioning, and onboarding in coordination with HR and Facilities.
Maintain accurate ticket updates, asset records, and troubleshooting documentation.
Perform user account management tasks (password resets, group membership, license assignment, and access requests) within Microsoft Entra ID (Azure AD).
Support and maintain endpoint devices: laptops, desktops, and mobile devices.
Assist with basic network troubleshooting for ISPs, Meraki switches, firewalls, and access points.
Coordinate with property technology vendors, including Surveillance, ISPs, and access control providers.
Support vendor management activities such as ticket escalations, service requests, and billing coordination with Telco, ISPs, and other technology vendors.
Identify and contribute to IT process improvement initiatives and ensure consistency with ITIL best practices.
Participate in on-call rotation or scheduled after-hours maintenance as needed.
Other duties as trained for and are qualified to do.
Qualifications
Bachelor's degree, or equivalent professional experience.
2+ years of IT help desk or technical support experience, ideally in real estate, property management, or multi-site operations.
Competent with Windows 10/11, Microsoft 365, Teams, Teams Phone, SharePoint, and basic networking.
Competent with Networking Infrastructure, Microsoft Entra ID (Azure AD)
Competent with managing ticketing systems such as Ninja or Jira.
Experience in managing or coordinating with third-party technology vendors (ISPs, surveillance, access control, property tech).
Understanding of ITIL principles and process-driven service delivery.
Excellent communication, customer service, and problem-solving skills.
Working knowledge of property management systems (e.g., Yardi) preferred.
CompTIA A+, Network+, or Microsoft 365 Fundamentals certifications are a plus.
Key Attributes
Service-oriented and approachable, able to build trust with non-technical users.
Organized, reliable, and able to manage multiple requests in a fast-paced environment.
Curious, proactive learners who seek to understand how technology supports property operations.
Calm under pressure with a focus on timely, quality resolution.
Able to effectively prioritize incidents and requests during triage.
Work Schedule
Full-time, standard business hours with occasional after-hours or weekend support for scheduled maintenance and property visits.
Travel
Periodic travel to local properties within the DC metro area.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for the successful performance of this job. Duties, responsibilities and activities may change at any time with or without notice.
BMC's People First Commitment
At BMC, we know that work/life balance is not just important, it's necessary. As a member of our team, your experience will be valued, and your hard work will be rewarded with a generous benefits package including paid time off, medical plan options, 401K match with immediate vesting, rent discount at BMC properties, paid volunteer leave, gym membership contributions, and company-wide social outings.
The market-based pay range for this role is $65,000 - $75,000 (plus additional bonus incentives). The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.
Bernstein Management Corporation is an Equal Opportunity Employer, making decisions without
discrimination on the basis of race, color, religion, sex, national origin, age, veteran status,
disability, sexual orientation, genetic information or any other protected class, in accordance with
applicable law
Service Desk Technician
Remote remote broadcast technician job
Job Description
Are you passionate about providing exceptional customer service? Do you desire to be a resource for internal users to troubleshoot computer and network issues? Are you intrigued by the idea of providing resolutions to technical problems? Then, the IT Service Desk Technician position may be the perfect fit for you!
The IT Service Desk Technician position supports Gas South's IT department by providing resolutions to entry-level end-user calls and improves the overall response time to Service Desk tickets. This position demonstrates excellent customer service skills such as empathy, incident analysis and prioritization, effective communication, and emotional intelligence.
Are you a fit?
A successful candidate for this role can manage competing priorities while recommending enhancements to processes and procedures. You continuously work towards enhancing our customer experience and ability to manage direct communication with customers over the phone as well as through email and chat.
Additional Responsibilities
Deliver first-level technical support for inquiries and issues related to computer systems, software, and hardware.
Diagnose and resolve hardware and software problems effectively.
Utilize available resources to research and address technical questions.
Create and maintain documentation, including user guides, solutions, and troubleshooting steps.
Provide end-users with actionable advice to resolve their issues.
Adhere to established Service Desk protocols and procedures.
Record all interactions and activities in the Service Desk ticketing system.
Escalate advanced or unresolved issues to appropriate teams or personnel.
Identify and prioritize urgent matters for immediate attention.
Track, manage, and document problem resolutions and service requests.
Configure and set up end-user hardware, including PCs, monitors, printers, keyboards, mice, and phones.
Experience
Relevant technical certifications (e.g., A+, ITF+, Microsoft 365 Fundamentals, MTA, ITIL Foundation).
Proficiency with Microsoft operating systems and Office Suite applications.
Strong ability to work independently and manage tasks to completion.
Preferred Experience
Associate Degree in Computer Science or another related field.
Foundational knowledge of hardware troubleshooting.
Ability to adapt quickly to new computer systems and technologies.
Proven ability to collaborate effectively in team settings and work autonomously.
Location Requirements
Atlanta, GA
Pay range is commensurate with education, experience, specialized skills or certifications, etc.
Gas South Pay Range $47,491-$53,078 USD
Our Purpose and Culture
At Gas South, we approach each day knowing we have an opportunity to make a difference in people's lives. That means helping our customers save money with everyday low rates and treating them with dignity, honesty and respect. It means supporting our employees in their personal and professional lives, and it means we want to make sure our success directly benefits the communities we serve by giving back 5% of profits to support children in need. Through partnerships with non-profits like United Way, Salvation Army, Junior Achievement, Bert's Big Adventure and many others, we're proud to help make a difference. At Gas South our employees bring their boldest ideas and most authentic selves to work, no matter their title, position or background. We understand that our people are our most valuable assets. So, we treat them that way, with competitive benefits, flexible schedule options, and a fun, casual atmosphere.
Gas South affirms that it is an Equal Opportunity Employer whose actions and practices are consistent with fair employment. In this regard, Gas South will not discriminate against any employee or applicant with regard to race, color, religion, sex, age, national origin, disability, pregnancy, childbirth or related medical conditions, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, training, promotion, lay-offs, transfers, leave of absence, compensation and termination.
Benefits for full-time employees include:
Full medical, dental, and vision coverage
Employer-paid life and disability coverage
Annual employer contributions of up to 12.5% to your 401k
Remote work options available based on business needs
Annual performance incentive is a % of annual benchmark based on position level
Paid four-week sabbatical every five years
Opportunities to volunteer in the community
Education assistance up to $5250 per year
IT Desktop/TV Installation Technician
Remote remote broadcast technician job
Job DescriptionAbout Us: DataSource Technology delivers end-to-end technology deployment and network solutions to healthcare organizations across the United States. We specialize in executing high-volume, multi-site rollouts of critical IT infrastructure with precision and minimal operational disruption.
Position Summary:
The IT Desktop/TV Installation Technician plays a critical role in supporting large-scale technology installations within new construction environments. This is a hands-on position responsible for physically deploying, installing, and configuring a variety of technology and medical equipmentranging from computers and monitors to printers, ergonomic carts, and wall-mounted devices.
This role is ideal for mechanically inclined, tech-savvy individuals who enjoy working with their hands, following structured plans, and learning the technical side of infrastructure deployment. Youll work under the guidance of a Site Lead, senior engineers or project managers while gaining the skills and certifications needed to advance into more senior technical roles.
This is a remote position with 100% travel to project sites. Candidates must successfully pass a background check and drug screening, and must hold a valid drivers license.
Key Responsibilities
Device Deployment & Installation
Install, configure, wire manage and verify operation of computers, monitors, printers, TVs, carts, and related devices.
Assemble and cable ergonomic carts (e.g., Ergotron) including mounting hardware and power/data routing.
Wall-mount and secure displays, monitors, and other equipment according to plans and manufacturer guidelines.
Site Preparation & Coordination
Stage and inventory equipment prior to installation.
Coordinate with cabling teams, electricians, and other trades to ensure proper pathways and connectivity.
Follow construction drawings, elevation plans, and device location maps to ensure accurate placement.
Testing & Documentation
Power on and test installed equipment, ensuring network connectivity and device functionality.
Record serial numbers, locations, and configuration status in project tracking tools.
Communicate site conditions, issues, or conflicts to the lead engineer or project manager.
General Labor & Field Work
Use hand and power tools safely to drill, mount, route cables, and secure equipment.
Work in active construction sites, ladders, lifts, ceiling spaces, and other environments as needed.
Maintain cleanliness, safety, and professionalism on job sites.
Required Skills & Competencies
High school diploma or equivalent (technical certifications or associate degree a plus but not required)
12 years of experience in one or more of the following:
Technology or AV installation
Low-voltage cabling
Construction or facilities work involving mounting, wiring, or equipment setup
Familiarity with basic computer hardware, network connections, and peripheral setup.
Ability to read and follow floor plans, elevation drawings, and installation diagrams.
Proficiency with basic hand and power tools (drills, levels, pullers, cable tools, etc.).
Ability to lift 50+ lbs, work at heights, and operate safely in construction environments.
Strong attention to detail, dependability, and willingness to learn.
Valid drivers license and reliable transportation to job sites.
Preferred Qualifications
OSHA 10 or OSHA 30 Certification
Basic understanding of Ethernet cabling and network testing tools
Prior experience in healthcare or clinical technology deployments
Familiarity with structured cabling and mounting systems (Peerless, Chief
/ICW arms,
etc.)
What We Offer
Competitive salary based on experience
All travel expenses reimbursed
Supportive team culture and leadership structure
Opportunity to work on large-scale, high-impact technology projects in the healthcare space
Physical Requirements
Moderate lifting/carrying up to 50lbs.; heavier weights with assistance
Sitting & standing for long periods of time
Repetitive motions and/or prolonged computer use
Working at a fast pace, subject to many interruptions, physical/mental demands
Work is primarily based on new construction job sites, including hospitals, clinics, and commercial facilities.
All work will include travel and overnight stays across the US.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Helpdesk Specialist Entry (Onsite)
Remote broadcast technician job in Washington, DC
The Client is looking for an entry level Help Desk Specialist to install and configure hardware and software components of network systems. This role involves providing technical support to users, troubleshooting network issues, and perform diagnostic tests to ensure optimal system performance.
Responsibilities:
Responds to and diagnoses problems through discussion with users.
Ensures a timely process through which problems are controlled, including problem recognition, research, isolation, resolution, and follow-up steps.
Ability to understand and maintain inventory management.
Provides support to end users on a variety of issues.
Identifies, researches, and resolves technical problems.
Responds to telephone calls, emails, and personnel requests for technical support.
Documents, tracks, and monitors the problem to ensure a timely resolution.
Provides second-tier support to end users for either PC, server, or mainframe applications or hardware.
Interacts with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
Simulates or recreates user problems to resolve operating difficulties.
Recommends systems modifications to reduce user problems.
Knowledge of Office 365.
Ability to maintain users accounts in Active Directory.
Skills:
SkillsRequired / DesiredAmountof ExperienceBachelor's degree in IT or related field or equivalent experience Required5YearsDiagnosing and resolving end user computer/computer peripherals problems Required1YearsProviding second-tier support to end users, server, or mainframe apps/hardware Required1YearsDocumenting, tracking, and monitoring end user, server, or mainframe apps/hardware problems Required1YearsAssisting in the setup, re-installation or replacement of IT equipment between floors.Required1YearsResolving issues and or troubleshooting issues to supervisor.Required1YearsAbility to communicate issues and work in team environment.Required1YearsKnowledge of IT hardware configuration and installation (pc's monitors setup) Required1YearsMust be able to lift 20 lb RequiredMust be willing to work onsite Required
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Junior Fusion Technician
Remote remote broadcast technician job
As a Junior equipment Operator with APTIM, you will operate excavator, off road truck skid loader, man lift and extend a boom forklift fusion machines for installation of HDPE piping at the landfills we do our projects on.
Key Responsibilities/Accountabilities:
Follow all maintenance and safety procedures.
Connect sections of pipe, using HDPE welding machines and PVC pipe with Glue and primer.
Maintain and adjust machinery to ensure proper performance.
Operate off road trucks and excavators on side slopes.
Measure materials or objects for installation or assembly.
Mix substances or compounds needed for work activities.
Repair or replace defective parts of machinery, such as rotary drill rigs, water trucks, air compressors, and pumps using hand tools.
Install well heads and valves
Basic Qualifications:
Have a knowledge of safely operating assigned equipment.
Loads, transports, and unloads materials, tools, equipment and supplies.
Performs minor maintenance or cleaning activities on tools and equipment.
May require a high school diploma or its equivalent with previous years of experience in the field or in a related area.
PHYSICAL REQUIREMENTS:
Strength: Standing 50% Walking 20% Sitting 30% Lifting 35 lb. Carrying 35 lb. Pushing 0 ft-lb. Pulling 0 ft-lb. 2. Climbing O Balancing O 3. Stooping O Kneeling O Crouching O Crawling O Reaching Handling C Fingering C
Explanation for Symbols: NP=Not Present, O=Occasionally (0-33%), F= Frequently (34-66%), C=Constantly (67-100%)
ABOUT APTIM
APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence.
What you can expect from APTIM:
Work that is worthy of your time and talent
Respect and flexibility to live a full life at work and at home
Dogged determination to deliver for our clients and communities
A voice in making our company better
Investment into your personal and professional development
As of the date of this posting, a good faith estimate of the current pay range for this position is $20 to $24 per hour. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM.
Employee Benefits
APTIM environ & Infra,LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************
Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location.
Life insurance
Short-term and long-term disability insurance
Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law)
401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here:
APTIM 2025 401(k) Plan Features (makeityoursource.com)
APTIM - Helpful Documents
Watch our video:
About APTIM - In Pursuit of Better
#LI-Onsite
#LI-BN1
Desktop Support Technician L1
Remote remote broadcast technician job
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Technical support professionals who provide in-person support to internal employees, remote workers, or external customers and require skills specific to this unique form of customer contact.
Qualifications
• Exceptional communication and customer handling skills
• Experience working with ticketing system.
• Strong analytical skills and quality conscious
• Should work in 24/7 rotational shift timing
• Should resolve technical problem (over a phone/Chat or remote systems support)
• Basic Understanding of Windows XP/Win 7.
• Basic Understanding of Email configuration and support on MS office tools.
• VPN troubleshooting and Incident Management.
• Basic Understanding of Microsoft Office products (Excel, Word and Power Point Etc.)
• Basic Understanding of Network Concepts
• Basic Understanding of AD
• Basic Understanding of troubleshooting Mobile Devices
• Independently resolve tickets within SLA Adheres to standard operating procedures / work instructions
• Follow the escalation process
• Follow the shift hand-over process
• Update work logs
• Update the knowledge base
• Coaching fresher's to be independent
• Coaching analysts for correct routing of tickets, capturing critical information
• Technically upgrade across versions of environment when required
• Adhere to organization policies and procedures
Additional Information
Client : HCL America; This is a Contract-to-Hire role.
Computer Field Technician
Remote broadcast technician job in Washington, DC
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
ISP Support Technician
Remote remote broadcast technician job
Provide world-class customer support for ISP partners within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and connectivity issues and answer questions that ensure an optimal customer experience.
Primary Responsibilities
*Answer inbound technical support phone calls, chats and emails related to ISP partners.
*Consult with customers and provide additional solution in the form of up-selling products and services.
*Troubleshoot voice, data, video and connection issues for customers.
*Identify, troubleshoot and assist customers with voice, data, video and connection issues.
*Answer customer service related questions
*Track and record each phone call and provide a detailed description of the call
*Provide backup assistance for other Technical Support Representatives
Shifts will be a mixture of first and second shift hours. All schedules after training require working on either a Saturday or a Sunday.
Employee Value Proposition
Fun, casual environment. Routinely do contests and food days to keep the mood light. Very open collaborative call floor with monitors to track calls. Employee lounge for breaks (if working on-site).
• Must have an open and flexible schedule to take any shift after this time frame above is complete. We are a 24/7/365 call center. The only schedule accommodation that we make is for school purposes. Candidates will have dialogue with their lead as they transition to their permanent position about their schedule. Because they are a 24/7 service desk folks need to be open to evenings or possibly working a shift that has a Saturday or Sunday incorporated.
• Must be able to commit to the full 4 weeks of training. Even missing one day off can lead to termination or a push to a future class. Candidates will be trained on all technical aspects of the job.
• Eligible for monthly bonuses starting at $350/month
• Medical, Dental and Vision would take in effect on the 1st of the month after they become employees.
• 401K after 3 full months of employment on client payroll (with company matching)
• 15 days of PTO per year with an 80 hour roll over
• Once on payroll, candidates can sign up for OT.
Job Type & Location
This is a Contract to Hire position based out of Huntsville, AL.
Pay and Benefits
The pay range for this position is $15.00 - $15.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Nov 14, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
MAC Support Technician
Remote broadcast technician job in Washington, DC
\# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose.** We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind.
We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated **MAC Support Technician** for a Full-Time position.
**Job Summary:**
The MAC Support Technician is responsible for supporting Apple mac OS and iOS systems as well as Windows OS in an enterprise environment. The ideal candidate will have extensive hands-on experience with Apple hardware/software and be comfortable providing remote and onsite end-user support.
**Responsibilities:**
+ Support mac OS (10.10 to latest) and iOS (11.x.x to latest), including troubleshooting, configuration, and deployment.
+ Provide end-user support through chat, email, phone, and remote access.
+ Troubleshoot Microsoft Office Suite, OneDrive, Teams, and Outlook on both Windows and mac OS.
+ Support hardware peripherals (monitors, printers, scanners).
**Required Skills and Experience:**
+ 3+ years of experience with Apple mac OS and iOS in enterprise settings.
+ JAMF administration experience.
+ Experience with Office 365 in Mac and Windows environments.
+ Familiarity with enterprise networking concepts, user documentation, and customer training.
**Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!**
**Our Profile:**
We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. (**************************
NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More (**************************** about our Benefits and Culture!
\#NAI #DICE
IT Technician 16127
Remote broadcast technician job in Vienna, VA
We're seeking a detail-oriented and customer-focused IT Support Technician to join our technology operations team in Vienna, VA. In this role, you'll provide Tier 1 and Tier 2 technical support, perform hardware and software diagnostics, and ensure smooth day-to-day IT operations across devices and systems.
The ideal candidate will have hands-on experience with PCs, laptops, and thin clients, as well as a strong understanding of asset management, ServiceNow (or similar ticketing systems), and user support best practices. You'll be part of a collaborative team dedicated to delivering exceptional service while maintaining accuracy and efficiency in every interaction.
Key Responsibilities:
* Provide Tier 1 and Tier 2 troubleshooting for hardware, software, and connectivity issues.
* Support PC, laptop, and thin client configuration, deployment, and maintenance.
* Accurately document issues, resolutions, and processes in ServiceNow or equivalent ticketing tools.
* Maintain and track IT assets through inventory management, scanning, updating, and reporting to ensure equipment availability and accuracy.
* Assist with employee workstation moves, including equipment setup, cable management, and teardown.
* Collaborate effectively within a team environment and work independently when required.
* Follow established procedures and contribute to improving support documentation and operational workflows.
Required Skills/Education:
* 1-3 years of experience providing IT support or Help Desk services.
* Strong diagnostic and troubleshooting skills for both hardware and software.
* Proficiency with ServiceNow or similar IT service management (ITSM) tools.
* Experience with asset management, inventory tracking, and hardware deployment.
* Excellent organizational, communication, and time-management skills.
* Ability to work independently and in team-oriented environments.
* Associate degree in Information Technology or related field preferred; equivalent work experience accepted.
About Seneca Resources
At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact.
When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way.
Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.
Access Control and IT Technician
Remote broadcast technician job in Fairfax, VA
Department: Auxiliary Services and Operations
Classification: Computer Ops Tech 1
Job Category: Classified Staff
Job Type: Full-Time
Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)
Workplace Type: On Site Required
Sponsorship Eligibility: Not eligible for visa sponsorship
Pay Band: 03
Salary: $65,000-70,000 - Salary commensurate with education and experience
Criminal Background Check: Yes
About the Department:
The purpose of Auxiliary and Business Services (ABS) is to improve the quality of campus life for students, faculty, staff, and the community. Auxiliary and Business Services supports the University's overall strategic plan by providing quality goods, innovative services, and strategic business partnerships that improve value, increase student success, and enhance the University's financial condition.
About the Position:
The primary purpose of the Access Control and IT Technician is to provide maintenance to the University's CCTV equipment and access control hardware to ensure the proper operation of all components of the systems are functional (including door contacts, request to exit devices, readers, the actual lock, power supplies, encoders, network connections, and cameras). This also includes maintenance of network connectivity and software settings for all connected hardware, ensuring proper documentation of work completed and inventory used.
Responsibilities:
Repairs and installs access control, alarm, and CCTV systems
Provides and coordinates repairs and maintenance of technical equipment;
Troubleshoots and provides end-user technical support for access control, alarm, and CCTV systems;
Performs timely installations of University card access, alarm, and CCTV system installations to include running, pulling, terminating, and splicing cable as well as mounting system control panels and related components both mechanical and electronic; and
Trains peers and colleagues as directed by supervisor.
Serves as commissioning agent of large contract installs and provides oversight for contractors
Ensures continuity and accuracy of contracted access control installs; and
Maintains appropriate records and details of work done and time spent in the appropriate work order system;
Handles customer service issues and manages requests and inquiries for technical services
Conducts all work in a timely manner in accordance with established GMU Access Control standards and policies with a focus on accuracy, customer service, and maintaining security;
Reviews and maintains a working knowledge of all department policies, as well as laws and University policies pertaining to all relevant access control, alarm, and CCTV usage and installation best practices and policies;
Follows Standard Operating Procedures and other department, University, and state policies;
Complies with state, University, and department leave policies; and
Demonstrates punctuality and reports on time for all work-related functions to include training, meetings, and other duties.
Plans, schedules, and prioritizes tasks and assignments
Plans, schedules, assigns, and prioritizes projects and assignments in consultation with the Physical Security IT Manager or designee;
Effectively communicates status of assignments to appropriate personnel, working cooperatively to schedule projects and assignments in accordance with established procedures and special operational priorities;
Instructs staff in work procedures;
Evaluates products and services and provides recommendations on available technology to best serve the customer or department; and
Coordinates projects as assigned related to acquisition and integration of software programs and technical equipment.
Patches and services network connected systems; ensures continuity of service. Performs other related duties as assigned
Maintains working relationship with University information technology personnel; and
Provides end-user technical support to troubleshoot and rectify issues when requested.
Required Qualifications:
High school diploma or equivalent;
Demonstrated experience working with network connectivity issues and/or experience with installation and repair of alarm, card access, or CCTV systems;
Knowledge of access control systems and software;
Skill in providing effective customer service, including analysis of issues through independent judgement and decision making; ability to develop strategies to improve customer service and benefits process efficiency;
Skill in effective and respectful verbal, written, and interpersonal communication; ability to concisely report solutions; ability to demonstrate tact and diplomacy when communicating with individuals at all levels of the organization;
Ability to learn complex software systems;
Ability to diagnose network connectivity issues;
Ability to work effectively with others both in the department and to external colleagues; ability to work as a single unit and work through technical issues using best industry practices and current knowledge; and
Ability to demonstrate significant attention to detail and perform work with a high degree of accuracy.
Preferred Qualifications:
Bachelor's degree in related field;
RS2, Exacq, and Assa Abloy installer certification, or ability to obtain such certifications; and
Experience working in higher education.
Instructions to Applicants:
For full consideration, applicants must apply for
Access Control and IT Technician
at ********************** Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review.
Posting Open Date: 08/22/2025
For Full Consideration, Apply by: 09/12/2025
Open Until Filled: Yes
Field Deployment Technicians
Remote broadcast technician job in Rockville, MD
Location: Rockville, MD. Local Travel Required using Company Vehicle. Must report to site location each morning. Hours: Full-Time. On-call Weekends and Holidays on a rotational basis Pay: $23/hr Type: Long-term Contract, no end date. Industry: Traffic Responsibilities:
Deploys red-light and speed enforcement camera systems.
Adjusts, troubleshoots, and confirms equipment prior to and during online trials to confirm readiness for enforcement operation.
Checks drawings provided by mechanical and electrical designers for accuracy and provides feedback for corrections as needed.
Reports any possible equipment defects, malfunctions, problems, or concerning trends to supervisor in a timely fashion.
Communicates important issues or concerns clearly and concisely with internal team members via email, phone and ticketing platforms.
Maintains accurate and up-to-date process documentation and tracking.
Maintains flexibility and adaptability to perform other duties and responsibilities as they become necessary.
Minimum Qualifications:
Ability to pass a Drug and Background Check
Valid Drivers License and good driving record
1 year construction/technician experience.
Ability to read wiring diagrams.
Understanding of PC configuration and installation.
Excellent verbal and written communication and time management skills.
Able to learn new tasks quickly and sometimes on-the-job
Self-motivated and goal oriented.
Must be able to lift up to 75 pounds consistently
Willing to work in all weather conditions
Willing to travel within the local region
Preferred Qualifications:
2 years of experience in a technical field.
Extensive mechanical experience, including the ability to read mechanical drawings.
Level One Personnel is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other status protected by law.
Auto-ApplyHelpdesk Specialist (Tier 1)
Remote broadcast technician job in Fort Belvoir, VA
Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! JCS Solutions has a need for a Senior Tier 1 Helpdesk Specialist to support large-scale migration and operations on a large, high-profile DOD contract. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA's internal and external mission partners operating in CONUS and OCONUS locations. This position offers an excellent opportunity to be part of a high-performing team responsible for supporting a high-velocity collaborative environment, along with tremendous growth potential. If you are interested in a challenge and a great working environment, apply today!
What's in it for you:
Join a premier technology firm specializing in innovative solutions.
Be part of a collaborative, inclusive, and innovative work culture.
Enjoy tremendous growth potential in a high-performing team environment.
A robust benefits package:
Health, dental, and vision insurance
Life insurance
Short-and-long term disability
Paid time off (PTO)
401k retirement plan with employer match
Annual Professional Development Reimbursement Program
And more!
What you will do:
The specific duties include but are not necessarily limited to the following:
Provide IT Service Desk support installing, operating, maintaining, troubleshooting, administrating, and cybersecurity defense of data and applications hosted in the DTRA Data Center on both the classified and unclassified systems.
Serve as the initial point of contact for IT-related problems and incidents. In this capacity you will provide phone, online and deskside support to users, performing technical triage, troubleshooting, resolving the issues, and following escalation protocols as necessary.
Provide great and prompt customer service to DTRA personnel by assisting them with IT-related issues.
Document and communicate degradation of services or outage issues information to customers and help with resolution.
Analyze, troubleshot, and resolve tickets based on the Help Desk allocation process.
Follow ITSM and ITIL processes to ensure quality of services and prompt resolution.
Ensure your assigned tickets stay within the program's AQL/SLA commitments.
Open and close tickets in Remedy and/or Service Now.
Ensure all tickets, requests, and work orders are properly documented.
Create or coordinate the development of Knowledge Base Articles (KBA)
Troubleshoot complex problems and able to derive root causes and apply correct fixes or workarounds.
Provide support for new employees setting up ADPE (ex. Monitors, keyboard, mouse, VDI, laptop, phone, printer, VTC suite), ensuring network connectivity, and any unresolved account administration providing access to the necessary websites, applications, or services.
Excellent communication and collaboration skills are a must.
What you will bring:
Active DoD Top Secret/SCI Clearance
Must be a US Citizen
Bachelors Degree with 4+ years of relevant experience or a Masters Degree with 2+ years of experience. Additional experience will be considered in lieu of a degree.
Information Assurance Technician (IAT) Level II
Experience in IT customer service including two (2) years of IT ticketing system experience and one (1) year of experience in remote desk takeover tools and usage.
Experience meeting service level goals and targets.
Strong communication skills and ability to multi-task in a fast-paced environment.
How you will wow us:
Experience with Office 365, remote desktop applications, and experience with Windows Server and Cisco networking
Certification in a process-based platform including programs equal to ITIL, HDI, CoBIT, Lean Six, Six Sigma,etc.
JCS Solutions LLC (JCS) is a premier technology firm specializing in enterprise-wide capabilities including cloud and infrastructure solutions, cyber security, digital modernization, next generation technologies enablement, software solutions, and mission support services dedicated to providing the highest quality of services and solutions. JCS delivers expert management consulting and information technology (IT) solutions to federal agencies.
We are a learning organization that promotes a work culture of collaboration, inclusiveness, inspiration and innovation.
JCS has been certified as a
Great Place to Work
four years in a row and was awarded as Washington Post's
Top Places to Work for 2024 and 2025.
Our employees embody our core values, and we are looking for others who do too!
Customer Experience: Strive for excellence and delight our clients
Innovation: Embrace creative thinking to enable continual growth and powerful solutions
Accountability: Take ownership of and pride in our actions and service delivery
Inspire: Be inspired to be your best self and have fun in the process
Integrity: Do the right thing, the right way, every time!
Stewardship: Careful management of something entrusted to us.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local laws.
Auto-ApplyTemp IT Technician (Mobile Support)
Remote broadcast technician job in Frederick, MD
About the Role: We are seeking a detail-oriented and customer-focused Temporary IT Technician with strong mobile support experience to assist our IT team during a peak workload period. This role will focus on troubleshooting, configuring, and supporting mobile devices and related applications, while also providing general IT support as needed. This position is a 2-4 month contract.Responsibilities:
Provide technical support for mobile devices (iOS, Android, tablets, and other mobile platforms).
Configure, deploy, and troubleshoot mobile phones, tablets, and related applications.
Support users with mobile device connectivity issues, including email, VPN, and Wi-Fi.
Assist with mobile device management (MDM) systems including enrollment, updates, and security policies.
Document support requests, resolutions, and escalate complex issues as needed.
Provide general IT support, including hardware/software troubleshooting, user account setup, and basic networking tasks.
Ensure compliance with company IT security standards and data protection policies.
$20 - $25 an hour
Auto-Apply