Remote encoding operations supervisor work from home jobs

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PMHNP- 1099 Remote
Ria Health 4.1
Remote job
Ria Health is on a mission to bring effective evidence-based treatment for alcohol use disorder to all Americans. Our team consists of empathetic mission-driven professionals coming together to support the quality and availability of our national telehealth alcohol treatment program. We are seeking a Board Certified Psychiatric Mental Health Nurse Practitioner to join our rapidly growing team. Ria Health, recognized as the leading national telehealth provider specializing in alcohol use disorder (AUD) treatment, recently raised $18 million in Series A led by SV Health Investors, LLC. The investment will further the momentum of commercial partnerships that include regional and national health plans, including Anthem Blue Cross Blue Shield, UnitedHealth Group Optum, Beacon Health Options, Highmark Health, and Magellan Health. WORK AS A RIA HEALTH PSYCHIATRIC MENTAL HEALTH NURSE PRACTITIONER Ria Health clinical personnel participate in a virtual team clinic environment, working interdependently with team members and departments. PMHNP's use the Ria platform to monitor and support members' progress to positive outcomes, and to collaborate with medical and supporting team members. All clinical staff participate in weekly Rounds to review and learn from case situations and the discussion of previous experience. REQUIREMENTS PMHNP with preference given to candidates who possess additional COMPACT States Licenses (Interstate Medical Licensure Compact). This position is 100% Remote. 2+ years of experience (preferred) with added qualifications in Addiction. Technology-savvy and experienced with service apps such as Athenanet, Zoom. Experience in addiction; utilizing pharmacologic therapeutic interventions. Team player; maintains a high level of professionalism with members and team. People oriented, relationship focused; experience with telehealth is desirable. A secure private office with a professional background and appearance including proper lighting and direct high-speed internet capabilities to conduct video medical appointments. Acknowledgment that work may involve working with Protected Healthcare Information and agree to abide by all company policies and procedures for keeping that information secure and private. Agree to work within the policies and procedures of Ria Health, including the Information Security, Acceptable Use, Remote Work/Teleworking, and the Monitoring and Recording policies. Violation of company policies may be grounds for discipline, up to and including termination. PRINCIPLE DUTIES and ESSENTIAL RESPONSIBILITIES Assess patient history and evaluation to formulation and implementation of a care plan. Manage medication including prescriptions, dosage, and patient method of use. Order and interpret lab results as necessary. Monitor health outcomes and coordinate care. Revision of care plans in collaboration with other medical staff and coaches. Manage patient appointments according to company, medical, and insurance requirements. Perform crisis intervention and follow up as necessary based on clinical best practices Lead 45- and 20- minute video appointments with patients. Four 8 - hour patient facing days (32 hours) Eight hours/ week administrative time. Communicate with patients through phone, app-based text messages, and HIPAA compliant email. Build relationships with Ria members to support engagement, quality experiences, and lasting outcomes. Provide prompt prescription renewals and changes. Demonstrate professionalism, attentiveness, and promptness during sessions, throughout the course of care, and by using technology interfaces with members. Enter medical documentation and billing information into Athenanet timely Attend meetings including Medical Staff, Rounds, Supervision, mandatory trainings, Town Halls and others as assigned. Collaborate with the Product and Coaching team on program development. Comply with HIPAA/CFR 42 Part 2 privacy standards, Ria Health policies and procedures, reimbursement and accreditation requirements, and Federal/State/Local laws & regulations. Continuous learning and change advocacy as determined by industry trends, community needs, and best practices. Provide Ria services during normal business hours and/or as approved. Plan schedule around member load to optimize continuity of care. Active participation in the process of obtaining and maintaining additional state licenses and complying with credentialing requirements. ENJOY MANY RIA HEALTH BENEFITS Join a team of Mission driven professionals dedicated to offering a next-generation solution in the treatment of heavy alcohol use and addiction Experience professional growth within a rapidly expanding tech-healthcare company Work remotely anywhere in the United States Competitive compensation based on experience Telehealth training and development Obtain additional state licenses and credentialing through Ria Health EQUAL EMPLOYMENT OPPORTUNITY Ria Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. APPLY TO RIA HEALTH Ria Health invites you to apply at RIAHEALTH.COM. MAKE AN IMPACT AT A CRITICAL TIME The pandemic has caused a global crisis; there has been a tremendous increase in anxiety, trauma, and stress for millions of people, increasing the misuse of alcohol. As a result, Ria Health has experienced a 500% increase in demand from patients seeking a specialized treatment program for alcohol misuse. We seek team members motivated to provide high-quality, patient-centered, evidence-based care through telemedicine that improves the health and wellbeing of the people we support. Ria Health Vision: A world with accessible, compassionate, and effective treatments to reduce the burden of all those who suffer from Alcohol Use Disorder. Ria Health Mission: We combine medical science, technology, and human compassion to deliver private, evidence-based, telehealth alcohol treatment programs for anyone who wants to drink less and live better. Ria Health Values: Compassion - we promote a culture of empathetic care and communication. We actively listen, we always encourage, and we provide support. Integrity - We are honest, open, ethical, and fair. We hold ourselves accountable when we make mistakes. Teamwork - working together, we will achieve great things. Embrace Change - we work to drive improvement over perfection, measuring and questioning the status quo to make progress and enhancement. Always Learning - We celebrate curiosity and discovery through development and research.
$96k-142k yearly est. 60d+ ago
Lender & Mortgage Operations Manager
Stewart Enterprises 4.5
Remote job
Are you looking to help transform a company and an industry? As a Stewart employee, you'll be joining a company that is committed to helping you own, develop, and nurture your career while growing our company. We invest in your career journey because we understand that as you grow so does our company. You will be part of a diverse and equitable work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company constantly evolve and improve. Together, we can achieve our vision of becoming the premier title services company. More information can be found at ************************ subscribe to the Stewart blog at ******************************** or follow Stewart on Twitter @stewarttitleco. Job Description Job Summary Provides Nationwide title services. Responsible for supporting real estate transactions by overseeing operational functions related to providing title services to customers Job Responsibilities Manages and leads teams who perform a wide range of duties related to commercial title operations, provides support to branches to clear title, and focuses on customers Partners with and acts as a liaison between groups such as Examining and Underwriting to ensure that compliance, policy adherence, production goals, and timelines are met Manages individual contributors and/or supervisors Accountable for the performance and results of a team within area of specialty Assesses departmental priorities to address resource and operational challenges Decisions and problem solving are guided by policies, procedures and department plan; receives guidance from senior leaders Applies understanding of the business and how own area integrates with others to achieve departmental objectives Reviews the team's ability to achieve service, quality and timeliness of objectives Identifies and solves technical and operational problems; understands broader impact across the department Manages one or more generally related teams; adapts department plans and priorities to meet short-term service and/or operational objectives Performs all other duties as assigned by management Education Bachelor's degree in relevant field preferred Experience Typically requires 8+ years of related work experience Equal Employment Opportunity Employer Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************. Pay Range & Benefits $67,500.08 - $101,250.12 Annually The base salary range provided is consistent with similar roles at the Company. The base salary range is not an absolute, but a guide, and actual offers will be based on the individual candidate's knowledge, skills, education, experience, location, market conditions, and other compensation components. Depending upon all of the preceding considerations, the base salary may be lower or higher than the stated range. Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401K with company match, employee stock purchase program, and employee discounts
$67.5k-101.3k yearly Auto-Apply 60d+ ago
Correspondent Operations Manager
JMAC Lending 3.8
Remote job
With over 25 years of experience, JMAC Lending has established itself as a leader in the industry. We pride ourselves on our innovative products, outstanding service, and unwavering commitment to supporting our partners in growing their businesses. Our culture revolves around surpassing conventional market options, positioning us as the preferred lender for our clients. Our team boasts impressive credentials and participates in ongoing education to blend knowledge with experience seamlessly. Built on a foundation of the highest ethical standards, our company excels in delivering competitive product pricing for wholesale and correspondent lending to our valued clients. The Opportunity: The Mortgage Correspondent Channel Operations Manager plays a pivotal role in enhancing and streamlining all operational functions within the correspondent lending arena. This position guarantees that our correspondent partners, internal teams, and various business units work seamlessly together, adhere to regulatory standards, and provide an outstanding experience from loan purchase to post-closing. Acting as the key link between correspondent clients and all operational departments-including underwriting, funding, closing, post-closing, compliance, quality control, and secondary marketing-as well as corporate leadership, the manager is dedicated to fostering operational excellence and driving profitability. This is a Full-Time/Remote opportunity offering competitive pay ranging from $100,000 to $150,000 annually plus bonus. Operational Oversight Supervise the daily operations of our correspondent lending channel, which includes loan delivery, purchasing, funding, and post-closing activities. Drive innovation and enhancement of operational workflows to elevate efficiency, accuracy, and turnaround times. Maintain vigilant oversight of the loan pipeline and purchasing timelines to ensure we consistently meet our service-level agreements (SLAs). Correspondent Partner Management Serve as the main operational liaison for correspondent lenders, addressing escalations, resolving challenges, and fostering robust business relationships. Facilitate the onboarding of new correspondent partners, ensuring thorough setup, training, and compliance alignment. Ensure transparent and proactive communication with all operational departments-including underwriting, funding, closing, post-closing, compliance, quality control, and secondary marketing-to promote synchronization, timely issue resolution, and efficient loan processing. Evaluate partner performance, monitor delivery quality, and ensure adherence to investor guidelines. Process Improvement & Compliance Collaborate with the compliance and quality control teams to guarantee compliance with agency, investor, and regulatory standards. Identify operational bottlenecks, implement technological solutions, and propose policy enhancements to optimize processes. Perform regular reviews and audits to maintain data integrity and reduce purchase suspense conditions. Cross-Functional Collaboration Collaborate with all relevant operational and business units to ensure alignment with credit policies, product offerings, and service standards. Work with IT and systems teams to enhance platform functionality for correspondent users. Team Leadership Lead and mentor the operations team supporting the correspondent channel, offering training, guidance, and feedback on performance. Set clear performance metrics, monitor outcomes, and ensure accountability throughout the team. Requirements At least 5 to 7 years of experience in mortgage banking operations, including a minimum of 3 years focusing on correspondent lending or investor relations. Deep understanding of agency guidelines (including Fannie Mae, Freddie Mac, FHA, VA, and USDA) along with correspondent lending requirements. Demonstrated expertise in loan purchasing, delivery, and post-closing procedures. Outstanding organizational, analytical, and problem-solving abilities. Skilled in utilizing mortgage LOS platforms and secondary delivery systems. Exceptional communication skills with a strong aptitude for relationship management. Benefits Perks with JMAC Lending: Comprehensive Health Care Plan, offering Medical, Dental & Vision coverage Life Insurance coverage, including Basic, Voluntary & AD&D options Generous Paid Time Off, including Vacation & Holidays Retirement Plan with a 401k contribution Short Term & Long-Term Disability coverage Family Leave options for a healthy work-life balance Access to Wellness Resources to promote your wellbeing JMAC Lending, Inc. is an Equal Employment Employer. We are committed to workforce diversity. Qualified applicants will receive consideration without regards to age, race, religion, sex, sexual orientation, gender identity or national origin. DISCLAIMER: JMAC Lending is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
$100k-150k yearly Auto-Apply 60d+ ago
Product Operations Manager
Luma Therapeutics 3.6
Remote job
WE'RE LUMA HEALTH. Needing healthcare can be hard - getting care shouldn't be. We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it. So, we've created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end. The Role: This role is responsible for driving operational excellence and ensuring organizational readiness for new product rollouts. You will act as the central point of coordination between Product, Customer Success, Delivery, Sales, Marketing, Partnerships, and Engineering teams to align communication, processes, and strategy around product development, launches, and ongoing improvements. What YOU will do at Luma Health: Drive operational excellence, and readiness for new product rollouts to ensure users and internal teams know about changes/new functionality in the product Work with Product, Customer Success, Delivery, Sales, Marketing, Partnerships and Engineering teams to create alignment, and improve communication and processes around product development, launch, and iteration Maintain and update external and internal facing product roadmaps Identify and surface trends from company data (zendesk tickets, clickup, product usage, etc.) Build, maintain, and monitor reports, dashboards, and metrics to evaluate opportunities for improvement or risks. Evangelize with appropriate leadership teams and stakeholders Consult with the Product Knowledge team (documentation & training) for the content creation process across the product teams as well as surfacing updates around any changes or launches Coordinate roadmap rituals and own maintaining roadmap assets with the product teams Collaborate closely with product and design teams to ensure operational team processes are factored into new product development plans and designs, and to integrate solutions to identify user experience issues in upcoming versions Identify opportunities to improve product quality & user experience Create and maintain processes for the product team, and between the product team and stakeholders. (i.e. intaking and triaging enhancement requests, and tracking resolution.) Build frameworks and establish communication rituals to align the product team and ensure organizational awareness. Facilitate quarterly rituals to update Product Roadmap Own in-product guide's, tours and product badges Work with HR, IT and the Product Knowledge team to ensure holistic everboarding at Luma Health for teams that work cross functionally with Product and/or Engineering (including Product, Engineering, Design, Customer Success, Marketing, etc.). Who YOU Are: BA/BS Degree required 4+ years of experience in one or more of the following areas: Product Management, Product Operations Experience in gathering business insights and identifying trends from data Ability to use data to inform and support critical decisions SQL skills highly preferred Demonstrated ability to manage organizational change, including stakeholder communication, enablement, and feedback loops to drive adoption of new tools or processes. Excellent communication, the ability to engage internal and external customers. Strategic alignment, able to bring key partners across functions together Ability to foster collaboration and facilitate teamwork. Experience with cross functional collaboration and negotiation Experience evaluating, selecting, and implementing tools (e.g., JIRA, ClickUp, Amplitude, LaunchDarkly) for scaling teams and processes. Demonstrated ability to create scalable documentation and onboarding programs for internal teams. Exhibit an entrepreneurial mindset (self-motivated, tenacious, resourceful, no handbook necessary) Thrive in and have past experience working in fast paced environments Experience managing up, laterally, and down Comfortable presenting to executive audiences and translating complexity into clarity. What Sets You Apart: Background in B2B applications Advanced degree (Masters) Experience building from scratch, navigating ambiguity and changing priorities, and executing independently. Obsessed with process improvement Background in healthcare is a strong plus Know how to adjust your communication style based upon your audience We Take Care of You! Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs. Work Life Balance Flexible Time Off Wellness Programs Discounted Perks 401(k) and Company Equity Pay Transparency Notice: Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include stock options + benefits (including medical, dental, and vision.) Base Pay Range: $80,000-$110,000 USD Don't meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you're excited about this role but your past experience doesn't align with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here. Come join us if you want to make a difference in health care. Note: we have been made aware of individuals fraudulently claiming to represent Luma Health recruiting. Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to *********************.
$80k-110k yearly Auto-Apply 27d ago
Operations Senior Supervisor -Express Scripts
Accredo Health 4.8
Remote job
The Operations Senior Supervisor is responsible for day-to-day operations of a team of technicians, pharmacists and contract workers. Manages and improves productivity and performance standards, plans and directs workflow and project assignments. Responsible for attaining or exceeding production goals for their respective area daily. Conducts hiring, training, and evaluation of front-line team members. Responsible for team's adherence to employment policies and corporate values. Works with the Pharmacy senior leadership team to establish team and site standards and expectations, operational processes and procedures, and the business work plan for the team. Recognizes and recommends operational improvements. Work Schedule: Shift will be Mon - Thurs 3:30pm - 2:00am Location: 4600 North Hanley Road; St. Louis, MO 63134 What you will do: Develop, track and monitor employee's safety, compliance to quality, service and production standards. Monitor prescription turnaround time so that internal standards and client performance guarantees are met. Assist Pharmacy senior leadership team in monitoring costs to ensure compliance with cost to fill goals. Address staff concerns and day to day operational, system, customer service, quality, and professional issues. Work in production as needed. Implement programs and process improvements to enhance the level of internal and external customer service provided. Work with Pharmacy senior leadership team to analyze operations and overall efficiencies of the pharmacy. Serve as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve. Represents pharmacy operations in cross-functional meetings and projects. Other special projects and tasks as assigned. What you will need: High school diploma or GED BA/BS degree preferred. Minimum of two years operations experience (i.e., pharmacy, warehouse, distribution, production, manufacturing, or engineering) Must be eligible to maintain a pharmacy technician license issued through the Missouri State Board of Pharmacy throughout time in position. Demonstrated leadership skills and the ability to effectively develop, train and coach less experienced team members; supervisory experience preferred. Knowledge of lean or process improvement methodologies Excellent oral and written communication skills Ability to adapt in a dynamic work environment, make independent decisions. Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions. Willingness to work a flexible schedule for peak times. Monitors daily operations of a unit and actively assists or provides direction to subordinates as required. May perform, especially in staff or professional groups ongoing operational tasks of organization units (typically not more than 40% of time performing the work supervised) Ensures that projects are completed on schedule following established procedures and schedules. General PC knowledge including Microsoft Office, Internet, and email. Why join us? Health coverage effective day 1 (including medical, dental, vision) Holiday Pay and Paid Time Off (PTO) 401K with company match Tuition reimbursement Growth Opportunities Fun, friendly and unique culture - bring your whole self to work every day! This is an onsite position. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
$61k-83k yearly est. Auto-Apply 40d ago
Manager, Revenue Operations
Embrace 3.8
Remote job
Embrace is seeking a hands-on, analytical, and systems-savvy Manager of Revenue Operations to accelerate our go-to-market execution across Sales, Marketing, and Customer Success. Reporting directly to the Chief Revenue Officer, you'll be the connective tissue across our GTM organization, owning our data, systems, and processes to improve sales productivity, forecasting accuracy, and cross-functional alignment. This role is ideal for an operator who loves building and optimizing. You'll take ownership of our Salesforce and RevOps stack (Salesforce, HubSpot, Gong, LeanData, Apollo, Clay, etc.), streamline how data flows across teams, and deliver the insights that help us run a more predictable, efficient, and high-performing revenue engine. What You'll Do Own and optimize our core GTM systems and data stack (Salesforce, HubSpot, Gong, Apollo, Clay, LeanData, and related tools) to enable seamless workflows across Sales, Marketing, and Customer Success. Partner with GTM leaders to design and manage key operational processes, including forecasting, pipeline reviews, territory design, comp planning, lead routing, and attribution. Build and maintain standardized dashboards and analytics that provide real-time visibility into pipeline health, pacing, conversion rates, and sales efficiency metrics (Magic Number, Sales Efficiency Ratio, etc.). Drive data integrity, hygiene, and process enforcement to ensure confidence in our reporting and board-level metrics. Support Sales Development operations, optimizing prospecting workflows, scoring, and routing to maximize meeting generation. Collaborate closely with Marketing and Partnership teams to improve campaign measurement, funnel reporting, and attribution. Partner with Customer Success to enhance renewal visibility, expansion tracking, and NRR reporting. Serve as a trusted advisor to the CRO and GTM leaders, delivering actionable insights that inform decisions, improve forecasting accuracy, and drive cross-functional alignment. Continuously evaluate and implement process improvements that increase efficiency and help scale Embrace's revenue engine from $10M to $50M+. What You'll Bring 5+ years of experience in Revenue Operations, Sales Operations, or GTM Analytics roles in a B2B SaaS environment. Hands-on expertise with Salesforce (admin-level proficiency required); experience with HubSpot, Gong, LeanData, and similar tools is a strong plus. Proven ability to design and execute reporting, forecasting, and process frameworks that improve sales productivity and GTM efficiency. Comfortable building dashboards, analyzing trends, and turning data into actionable insights for leadership. Experience managing the operational cadence across sales, marketing, and customer success (pipeline reviews, QBRs, board reporting). Strategic thinker with a builder's mindset. Able to zoom out to system-level design and zoom in to execute details with precision. Exceptional collaboration and communication skills; confident in driving accountability across teams. A bias for action, curiosity, and continuous improvement. Thrives in a fast-paced, scaling environment. Why Join Embrace As the only user-focused observability solution built on OpenTelemetry, Embrace delivers visibility that starts from the end-user experience and connects all the way down to system performance. We help the world's most innovative brands, including The New York Times, Marriott, Home Depot, Masterclass, and Cameo, deliver flawless digital experiences to millions of users. Joining Embrace means joining a category-defining company at the forefront of observability innovation. You'll work directly with the CRO, shape the systems and data foundation of our next growth phase, and build a scalable revenue engine for a company on track to 10x its impact. OTE Range: $150,000 annually (base + bonus). Actual compensation may vary based on experience and skills. Benefits include equity participation and the full suite of Embrace benefits listed on our careers page. Though Embrace is a remote company, collaboration and connection are key to our culture. Team members should expect occasional travel for company events, onsites, or team working sessions.
$150k yearly Auto-Apply 9d ago
Product Operations Manager - US (Remote)
Luxury Presence
Remote job
Luxury Presence is the leading digital platform revolutionizing the real estate industry for agents, teams, and brokerages. Our award-winning websites, cutting-edge marketing solutions, and AI-powered mobile platform empower real estate professionals to grow their business, operate more efficiently, and deliver exceptional service to their clients. Trusted by over 80,000 real estate professionals, including 31 of the nation's 100 top-performing agents as published in the Wall Street Journal, Luxury Presence continues to set the standard for innovation and excellence in real estate technology. Location: Remote (remote-first, US) Reports to: Chief of StaffPartners closely with: Chief Product Officer, Product Intelligence team, PMs, Design, Research, Marketing, CS, Enablement About Us What You'll OwnOver your first 6-12 months, you'll be the go-to driver of product operations, with a focus on making research, insight, and tooling frictionless. Key responsibilities: • Streamline the user research pipeline. Audit current workflows, remove bottlenecks, design scalable ops (recruiting participants, research scheduling, synthesis, insight distribution).• Be the tooling architect. Own requirements, evaluation, and rollout of tools like Pendo, Mixpanel, Dovetail, or alternatives. Ensure the right mix of tooling across usage, experimentation, user feedback, and research.• Define the “what and why” for the Product Intelligence roadmap. Act as the bridge between analytics, product, and ops - prioritize features, translate stakeholder needs, and champion impact.• Process & systems design for cross-functional velocity. Build frameworks and operations that reduce friction between Product, Marketing, CS, Design, etc. Ensure launches are smoother, feedback loops are tight, responsibilities are clear.• Hands-on execution & prototyping. Use AI tools, automation, scripts, dashboards, etc., to prototype new processes or tooling. You should be comfortable rolling up your sleeves.• Change champion. Evangelize new tooling and processes, drive adoption, document best practices, and coach teams on new workflows and methodologies.• Measure & iterate. Define metrics for ops effectiveness (e.g. time-to-insight, launch quality, research throughput) and continuously iterate your systems. Who You AreWe're looking for someone who's done Product Ops before - not just theory. Must-haves:• 2+ years in Product Operations, 5+ years professional experience in related roles• You've applied AI/automation to research ops, process workflows, or tooling• Demonstrated experience launching and scaling research operations in a dynamic environment• Deep familiarity with (or ability to quickly master) modern product + research tools (Pendo, Mixpanel, Dovetail, FullStory, Looker, etc.)• Strong data fluency - comfortable interpreting metrics, defining KPIs, writing queries or specs• Excellent communication, stakeholder management, and influence skills• A bias toward action - you'll prototype, ship, iterate• Experience working remotely and asynchronously What You'll Gain• Autonomy and ownership in shaping core systems at the heart of our R&D practices• Direct visibility and impact - every process you build moves the needle• Collaboration with senior leadership (CoS, CPO)• Opportunities to grow into a leadership role or own a team in the future• A mission-driven culture that values experimentation, speed, and high standards$165,000 - $185,000 a year Join us in shaping the future of real estate The real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages. We're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition. Founded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, Toba Capital, and Switch Ventures, and have raised $52.6 million to date. More than 15,000 real estate businesses rely on our platform, including 31 of the RealTrends top 100 agents featured in The Wall Street Journal. Additionally, many of the industry's most powerful brokerages - including Compass, Coldwell Banker, and Sotheby's International Realty - rely on Luxury Presence as a trusted business partner. Every year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and our lead nurturing tool just scored an Inman Innovation Award for Best AI-Powered Platform. Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$165k-185k yearly Auto-Apply 60d ago
Cyber Operations Manager | Remote, USA
Optiv 4.8
Remote job
will be fully remote and can be hired anywhere in the continental U.S. The Cyber Operations Manager over Threat Detection & Response is responsible to ensure early and accurate detection, response, and containment for threats directed against our clients. As a technical management role, the ideal candidate possesses deep security knowledge/expertise, previous experience as a security practitioner, systems management and administration experience, proven service management skills, and the ability to attract and retain talent in a challenging market. The position is closely involved in helping to mentor, develop and evaluate employee performance as well as helping with the development and continuous improvement of the Security Operations services. How you'll make an impact * Lead 24x7 Threat Detection and Response Analysts providing operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources as well managing the day-to-day operations. * Work closely with customers on reporting, stewardship calls, and in the case of escalations. * Enforce all policies and procedures, including those for security, disaster recovery, standards, and service provision. * Drive continuous refinement and improvement of detection and response and incident response processes. * Oversee the security of Client systems via Advanced Fusion Center (AFC) service. * Keep current with the latest vendor updates, expansion opportunities, and technology directions, utilized in the Clients environment. * Collaborate and consult with other Managers on the overall advancement of the Security Operations organization and Optiv in general. * Direct and drive process and documentation improvement. * Manage staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions. * Develop and maintain an educational environment where the knowledge and performance of the group are constantly advancing. * Perform staff performance appraisals. * Ensure timely reporting of security control gaps and vulnerabilities to the customer. * Prepare reporting of metrics and trending of SLA & KPIs to the customer and client support staff. * Stay abreast of evolving risks, new developments in the security industry, and industry best practices in risk management, threat analysis, and threat response techniques. * Attend info security-related events and network with industry peers to inform engineering and operations processes of effective risk mitigation strategies for attacks. * Oversee team's production of threat intelligence reports that communicate the results of the analyses to the respective audience. * Responsible for the joint team effort to normalize data from vulnerability assessment, penetration test, incident response, and application security project deliverables. * Establish and maintain regular written and in-person communications with the organization's executives, other group heads regarding pertinent activities. * Develop and mentor staff through open communication, training and development opportunities, and performance management processes; build and maintain employee morale and motivation. * Supervisory Responsibilities: Cyber Operations Manager will report to the Director of Security Operations. Qualifications for success: * 12+ years professional IT and Information Security experience * 5+ years leading technical Threat Detection and Response teams * 5+ years professional experience in cyber operations centers * 3+ years professional experience in managed services * One or more certifications in Security/Networking including Security+, GSEC, GCIA, GCIH, CISSP, CISM, CISA, or other security-specific vendors/product certifications * Proven ability to make decisions and perform complex problem-solving activities under pressure. Advanced business acumen required. * Sharp analytical abilities and the ability to make sound decisions quickly are required. * Deep understanding of SIEM vendors, solutions, and architecture such as LogRhythm, QRadar, Splunk, Exabeam, etc. * Deep understanding of EDR vendors, solutions, and architecture such as Crowdstrike, Cylance, Carbon Black, Microsoft ATP. * Deep understanding of regulatory compliance such as NIST, SOX, HIPPA, NERC CIP, PCI, etc. and their differentiators across global regions * Deep understanding of laws pertaining to cybersecurity and their differentiators across global regions * Understanding of Security Orchestration, Automation, and Response concepts. * Experience working with ticketing and knowledge management systems such as Service Now. * Experience with ITIL concepts and practices. * Experience with security analytics platforms such as Kibana. * Experience with reporting platforms such as DOMO and PowerBI #LI-TW1 #LI-Remote What you can expect from Optiv * A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups. * Work/life balance * Professional training resources * Creative problem-solving and the ability to tackle unique, complex projects * Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities. * The ability and technology necessary to productively work remotely/from home (where applicable) EEO Statement Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
$53k-93k yearly est. Auto-Apply 14d ago
Revenue Operations Manager (Remote)
Proof 3.6
Remote job
We're Proof, a high growth company in the legal tech industry founded in 2017. We've built a best-in-class legal services platform used by thousands of law firms with a sustained average growth rate of over 10%. Our marketplace platform helps law firms and pro se parties access more efficient, transparent, and accessible legal services that are not traditionally available to everyone. Our primary services are Service of Process and E-Filing. We currently support over 3,000 law firms throughout the US and countless pro se parties. We welcome people from all backgrounds who seek the opportunity to help build a future where access to legal services is readily available, affordable, and efficient. Work with us if you have the curiosity, passion, and collaborative spirit to achieve the fundamental change in an outdated industry. The Role We're hiring a Revenue Operations Manager to help scale our GTM organization across both Enterprise Sales and Product-Led Growth (PLG) motions. You'll manage the tools, data, and systems that keep our GTM teams running efficiently while deploying AI agents and automation that make every team more productive. This role sits at the center of our revenue engine. You'll work closely with Sales, Sales Enablement, Marketing, and FP&A to improve process consistency, data accuracy, and system reliability. What You'll Do Process: Partner with Sales, Sales Enablement, and GTM leadership to improve conversion, retention, and pipeline velocity by designing and scaling efficient sales and customer lifecycle processes across Enterprise and PLG motions. Technology: Own and optimize our GTM stack, CRM, marketing automation, reporting, and AI agent-driven tools to eliminate manual work, deliver real-time insights, and increase seller productivity. Data: Maintain an accurate, trustworthy, and actionable data foundation to enable accurate forecasting, unified dashboards, and confident decision-making across leadership teams. Automation: Drive lifecycle automation for PLG customers to boost activation, retention, and reactivation through timely, data-driven engagement. Scale: Proactively identify operational friction and implement scalable solutions that reduce bottlenecks and improve cross-team coordination. What Success Looks Like GTM systems and data are clean, integrated, and consistently adopted across teams. Sales, Marketing, and Success teams operate from a single, trusted source of truth. AI agents are actively used by sellers and CSMs to automate routine tasks and surface insights. Enablement playbooks translate directly into measurable, system-driven behavior. Leadership has clear visibility into pipeline drivers, unit economics, and performance trends. The organization scales efficiently with fewer manual steps, faster turnaround times, and more confident decision-making. What You Bring 5-8 years experience in Revenue Operations, Sales Operations, or GTM Systems roles. Experience with HubSpot or Salesforce, plus tools like Gong, Outreach, ZoomInfo, and Chili Piper. Strong understanding of sales processes across Enterprise and PLG. Comfortable using SQL and Python for data management and automation. Hands-on experience with AI agents or agentic workflows that improve GTM performance. Collaborative and proactive approach; able to bridge sales, enablement, marketing, and finance. Compensation & Benefits Full-time, salary position Salary range $120,000-$145,000 based on experience and location Bonus: 10-15% Medical, dental, vision, disability insurance, and 401k available Phone and Internet monthly stipend Flexible time off and paid holidays Necessary equipment provided E-Verify This company participates in E-Verify, for more information view the Participation and Right to Work Posters.
$120k-145k yearly Auto-Apply 48d ago
Crystal industrial reporting and operational excellence manager
Pernod Ricard 4.8
Remote job
Reporting to the Crystal Operations Finance Director, the Crystal industrial reporting and operational excellence manager will coordinate all Operations Finance reporting for the Brand Unit and centralize capex financial management. More specifically, the role will have the following missions: * Consolidate and coordinate the Crystal affiliates industrial KPIs (Cost to make, cost to serve, etc.) and operations reporting, explaining variances and identifying areas of improvement with Crystal Operations Finance Director and Crystal Operations teams * Consolidate, track and report on efficiencies' savings as part of Pernod Ricard's 1bn€ efficiencies program. Ensure identified efficiencies are properly reflected in financial forecasts. * Prepare financial part for the Crystal industrial performance reviews, in coordination with Crystal Operations teams. Bring financial insights for management decision-making * Partner with Crystal Operations Directors and other Crystal Finance Operations Managers to challenge performance and drive value creation. * Lead preparation of 3Y cash capex and strategic inventories plan, supporting strategic cash review, in coordination with relevant local operations finance teams (i.e., TAG Sweden, House of Tequila and HCI) * Manage the Capex Governance Process for the BU. * Advise and support cost optimization and operational excellence initiatives (e.g., GFO, DTSV) * Improve processes and systems (leveraging Transformation initiatives) for the Crystal Operations Finance teams If you recognize yourself in the description below, don't wait to apply! You have at least 8 years' professional experience in finance Technical skills * IFRS accounting skills * Knowledge of financial reporting (P&L, Balance sheet & Cash Flow statement) * Financial analysis * Proficiency with all IT tools (Excel processing, IT tools) * Appetite for industrial topics - previous experience in industrial context (Finance / Ops in BrandCo or industrial company) Interpersonal skills * Ability to coordinate and gain trust within other Crystal finance team * Collaborative and team player attitude, non-judgmental mind * Adaptation skills to interact with multicultural teams * Ability to manage multiple priorities with flexibility and reactivity * Autonomy, ability to identify issues/opportunities, willingness and capacity of challenging the status quo * Ability to anticipate and to respect tight deadlines Wait, there's more… We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events… Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies. Job Posting End Date: Target Hire Date: 2026-05-01 Target End Date:
$46k-82k yearly est. Auto-Apply 2d ago
Franchise Operations Manager
Twiceasnice Recruiting
Remote job
Salary: $90,000 - $110,000 + Bonus (up to 30%) + Benefits Benefits: Medical, Dental, Vision, 401k w/ Match, Parental Leave, PTO, Holidays, Job Type: Full-Time | Remote Typical Hours: Monday-Friday, average of 40 hours/week Start Date: ASAP Travel: Up to 50% domestic travel (typically 2-4 nights away, two weeks per month) Sponsorship is not available Franchise Operations Manager Description Our client, a leader in the consumer services industry, is seeking an experienced Franchise Operations Manager to oversee and support 25-30 franchise locations across the U.S. You'll collaborate with corporate teams to coach franchise owners and their teams on sales, operations, and financials to grow revenue, elevate customer experience, and improve profitability, achieving business goals while ensuring alignment with company objectives. The ideal candidate is a strong relationship builder who leads by influence and has a proven track record in franchise operations, business management, sales and leadership. To succeed, you bring strong communication, sound judgment, and the ability to prioritize and execute independently. This is an opportunity to impact a large franchise network through hands-on coaching, peer groups, and system-wide training. Franchise Operations Manager Responsibilities • Serve as the primary point of contact for operational support and guidance for franchise owners • Coach owners and their teams on leadership, marketing, sales, production, and financials • Organize and lead meetings to drive brand growth and revenue • Build and maintain strong relationships and consistent lines of communication with franchisees • Develop and deliver training and growth initiatives via meetings, workshops, and webinars • Contribute to the creation of marketing, sales, operations, financial and training strategies • Lead monthly peer groups of franchisees to foster collaboration and best practices • Inspire and motivate franchisees to achieve success in their businesses • Plan and execute franchise events to strengthen engagement and participation • Conduct regular check-in calls and field visits with defined action items and coaching opportunities • Review P&Ls and forecasts with owners; drive action plans • Facilitate co-ops and regional/national training sessions Franchise Operations Manager Qualifications • Bachelor's degree required • 5+ years of operational leadership or business management experience required • 3+ years of franchise operations experience required • Proven sales experience required • Success in leading people to achieve results required • Willingness/ability to travel up to 50% within the US required
$75k-118k yearly est. 4d ago
Operations Manager, Process Innovation
Alma International 4.4
Remote job
Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma's free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc's Best Workplaces in 2022 and 2023. Website Job Board Values Candidate Interview Guide --- Operations Manager, Process Innovation We are looking for a mission-driven, hard-working team member who is passionate about making mental health more affordable and is excited by the entrepreneurial challenges of designing and planning operational workflows for a rapidly scaling Core Operations team. Today, our Process Innovation team acts as an internal consulting and implementation team to our broader Core Ops teams. As a Process Innovation Manager, you will play a key role in shaping how our operations run today and evolve for tomorrow. Reporting to the Sr. Director of Process Innovation, you'll focus on uncovering opportunities to streamline workflows, reduce friction, and improve outcomes for both our delivery teams and the broader business. You'll immerse yourself in day-to-day operations, build close partnerships with operational leaders, and translate what you learn into actionable insights. By connecting the dots across operations, Product Engineering, and Business Intelligence, you'll ensure that improvements are both impactful and scalable. The ideal candidate has a bias towards action, a strong sense of ownership, thrives in ambiguous situations, and enjoys driving cross-functional projects through to completion. What you'll do: Launch and lead high-impact projects-from discovery through implementation-driving process improvements, new initiatives, and customer experience enhancements, with the judgment to know when to pull in expertise and when to drive forward autonomously Define success metrics for initiatives, monitor performance, and identify when to adjust priorities and approaches based on data and results Foster strong relationships with Business Intelligence, Product, and Operational stakeholders across the organization to identify needs and deliver comprehensive solutions Drive organization-wide strategic initiatives and lead resolution of high-priority escalations by influencing cross-functional stakeholders and aligning teams without direct management authority Step in to support delivery teams as needed, leading projects or operations when internal capacity is constrained Act as a bridge between Product and Delivery, supporting new product releases by creating and maintaining SOPs, surfacing operational insights to inform product decisions, and ensuring smooth adoption and execution across delivery teams Who you are: 4-6 years of experience in healthcare, consulting, investment banking, private equity, strategy, or a high-growth startup preferred Proven experience executing complex strategic and operational initiatives with strong business acumen Self-directed, able to take ambiguous goals and shape them into structured work plans without heavy oversight Curious about new technologies (like automation and AI) and creative in identifying how they can be applied to solve operational challenges Deep understanding of business and financial principles Track record of driving results in fast-paced, dynamic environments A team player who can roll up their sleeves to support the team creatively while balancing the management of other projects through prioritization. Strong problem-solving skills, with the ability to analyze data and provide strategic recommendations Expertise in quantitative and qualitative analysis, including building complex Excel models; SQL proficiency is a plus Exceptional communication and interpersonal skills Relentlessly organized with meticulous attention to detail, exceptional project management and communication skills Passionate about mental health care, our mission at Alma, and diversity, equity, and Benefits: We're a remote-first company Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans 401K plan (ADP) Monthly therapy and wellness stipends Monthly co-working space membership stipend Monthly work-from-home stipend Financial wellness benefits through Northstar Pet discount program through United Pet Care Financial perks and rewards through BenefitHub EAP access through Aetna One-time home office stipend to set up your home office Comprehensive parental leave plans 12 paid holidays, 1 Alma Give Back Day Flexible PTO Salary Band: $110,000-$150,000 All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address. Learn more about how Alma handles applicant data by reading Alma's Applicant Privacy Notice.
$41k-67k yearly est. Auto-Apply 34d ago
Coding Operations Manager
American Family Care 3.8
Remote job
Role Description These are Full-Time Remote roles for a Coding Operations Manager and Coding Clinical Documentation Manager. Manages all coding and coding-related process flows. Provides clinical documentation improvement, working with center staff and vendors, as necessary. Manages coding SLAs to ensure accurate coding and timely billing. Manages coding education for urgent care center staff and BPO vendors. Coordinates with BPO leader on vendor-related opportunities with offshored coding workforce Develops strategic direction for coding teams, ensuring long-range success and high-quality outcomes. Other duties as assigned. Qualifications BA degree in related fields Minimum 5 years' healthcare leadership experience in coding/CDI Certified as a RHIA, RHIT, or CPC preferred. This is a remote position. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
$58k-97k yearly est. Auto-Apply 42d ago
Manager, International Underwriting Operations
Berkley 4.3
Remote job
Company Details We're a member company of W. R. Berkley Corporation, an A. M. Best A+ rated Fortune 500 holding company. Berkley is comprised of individual operating units that serve a defined insurance market segment. BTU A global insurance provider, offering property, casualty, professional and cyber insurance coverage for technology firms and businesses with technology exposure. Responsibilities Lead and supervise the International Operations team, ensuring the accurate and compliant execution of multinational insurance placements. Drive operational excellence, support process improvements, and foster professional development within the team. Serve as the primary escalation point for complex issues and facilitate effective communication with internal and external partners. Lead and supervise the International Operations team by providing coaching, mentoring, and performance feedback. Oversee the execution of international placements, ensuring accuracy, compliance, and quality standards are met. Monitor team adherence to SOPs, regulatory requirements, and company policies; address escalations as needed. Monitor team performance, participate in quality audits, and ensure timely issuance of local policies and premium collection. Support process improvement initiatives and collaboration with other departments on workflow enhancements. Deliver and coordinate training for team members; foster professional development. Serve as the primary escalation point for compliance, operational or billing issues. Facilitate effective communication within the team and with partner carriers/affiliates. Track and report on team performance metrics; participate in quality audits and reviews. Oversee the team's book of business, ensuring compliance, and Accuracy and SLA's are met Educate team members on country-specific insurance rules and compliance requirements May perform other functions as assigned For highly qualified candidates, we will consider remote working arrangements. This role requires occasional travel to our home office in Minneapolis, MN.Qualifications 5+ years of experience in multinational insurance programs 3+ years prior supervisory experience Strong understanding of compliance, SOPs, and operational workflows in global insurance. Experience delivering training and coaching team members. Excellent client service and relationship management skills. Effective communicator with strong organizational and problem-solving abilities. Ability to work collaboratively in a cross-functional, multicultural environment Education High school diploma or equivalent Additional Company Details The Company is an equal employment opportunity employer. We do not accept unsolicited resumes from third party recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees including: • Base Salary Range: $90k-$120k • Benefits include Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit-sharing plans The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Additional Requirements Travel: Limited travel Sponsorship Details Sponsorship not Offered for this Role Not ready to apply? Connect with us for general consideration.
$90k-120k yearly Auto-Apply 1d ago
Operations Senior Supervisor -Express Scripts
Cigna 4.6
Remote job
The Operations Senior Supervisor is responsible for day-to-day operations of a team of technicians, pharmacists and contract workers. Manages and improves productivity and performance standards, plans and directs workflow and project assignments. Responsible for attaining or exceeding production goals for their respective area daily. Conducts hiring, training, and evaluation of front-line team members. Responsible for team's adherence to employment policies and corporate values. Works with the Pharmacy senior leadership team to establish team and site standards and expectations, operational processes and procedures, and the business work plan for the team. Recognizes and recommends operational improvements. Work Schedule: Shift will be Mon - Thurs 3:30pm - 2:00am Location: 4600 North Hanley Road; St. Louis, MO 63134 What you will do: Develop, track and monitor employee's safety, compliance to quality, service and production standards. Monitor prescription turnaround time so that internal standards and client performance guarantees are met. Assist Pharmacy senior leadership team in monitoring costs to ensure compliance with cost to fill goals. Address staff concerns and day to day operational, system, customer service, quality, and professional issues. Work in production as needed. Implement programs and process improvements to enhance the level of internal and external customer service provided. Work with Pharmacy senior leadership team to analyze operations and overall efficiencies of the pharmacy. Serve as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve. Represents pharmacy operations in cross-functional meetings and projects. Other special projects and tasks as assigned. What you will need: High school diploma or GED BA/BS degree preferred. Minimum of two years operations experience (i.e., pharmacy, warehouse, distribution, production, manufacturing, or engineering) Must be eligible to maintain a pharmacy technician license issued through the Missouri State Board of Pharmacy throughout time in position. Demonstrated leadership skills and the ability to effectively develop, train and coach less experienced team members; supervisory experience preferred. Knowledge of lean or process improvement methodologies Excellent oral and written communication skills Ability to adapt in a dynamic work environment, make independent decisions. Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions. Willingness to work a flexible schedule for peak times. Monitors daily operations of a unit and actively assists or provides direction to subordinates as required. May perform, especially in staff or professional groups ongoing operational tasks of organization units (typically not more than 40% of time performing the work supervised) Ensures that projects are completed on schedule following established procedures and schedules. General PC knowledge including Microsoft Office, Internet, and email. Why join us? Health coverage effective day 1 (including medical, dental, vision) Holiday Pay and Paid Time Off (PTO) 401K with company match Tuition reimbursement Growth Opportunities Fun, friendly and unique culture - bring your whole self to work every day! This is an onsite position. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
$39k-59k yearly est. Auto-Apply 40d ago
Revenue Operations Manager
Aigent Energy
Remote job
About the role AiGent is seeking an exceptional Revenue Operations Manager to be the operational backbone of our go-to-market engine - bridging strategy and execution across sales, marketing, and customer engagement. This role is perfect for someone who thrives in the 0-to-1 environment: part operator, part content creator, part systems thinker. You'll own HubSpot as your primary tool, build scalable processes, create compelling content, and ensure our brand story is told consistently at every customer touchpoint. You'll work directly with the executive team on strategy, then roll up your sleeves to make it happen. Responsibilities CRM & Revenue Operations Own HubSpot as the single source of truth-manage data integrity, segmentation, lifecycle workflows, and pipeline reporting Ensure customer and deal data accurately reflects agreements and deal documents; maintain rigorous data hygiene protocols Enrich and cleanse data using tools like Clay, ZoomInfo, and other enrichment platforms to maximize value for the sales team Build and optimize workflows that help Sales Associates and Directors qualify leads, move deals forward, and close faster Conduct regular CRM audits and implement automation strategies to improve team efficiency Work cross-functionally with Ops, Engineering, Energy Markets, and GTM teams to integrate platforms and streamline processes Content Development & Brand Execution Create high-impact sales and marketing content: email sequences, pitch decks, website copy, case studies, webinar materials, and more Implement and maintain brand narrative and guidelines developed by our branding agency Build scalable content templates and systems that keep messaging consistent as we grow Partner with product and technology teams to develop customer training materials and drive platform adoption Facilitate cross-functional customer communications to ensure clarity, consistency, and value Campaign & Program Management Design, build, and deploy email campaigns, newsletters, and marketing automation in HubSpot Manage end-to-end webinar execution: strategy, scheduling, content development, promotion, and post-event follow-up Integrate and optimize tools like GoToWebinar with HubSpot for seamless lead capture and nurturing Create activation and engagement campaigns around new content, features, and product releases Track campaign performance and iterate based on data Digital Presence & Industry Engagement Manage website updates and content performance Maintain and grow our LinkedIn presence with engaging, consistent content Identify and coordinate speaking engagements, thought leadership opportunities, and industry event participation Build relationships with industry organizations and trade groups to expand our reach Qualifications 5+ years of experience in marketing operations, sales enablement, revenue operations, or similar roles at high-growth or early-stage companies HubSpot expert: you must have hands-on experience with HubSpot CRM, Marketing Hub, and Sales Hub ( this is non-negotiable ; this role lives in HubSpot daily) Proven track record of managing CRM data, building workflows, creating segments, and deploying campaigns Strong content creation skills with the ability to write engaging, on-brand emails, decks, and marketing materials Experience with data enrichment tools (Clay, ZoomInfo, etc.) Startup experience - you know how to build from scratch, move fast, and wear multiple hats Preferred Qualifications Expertise with generator technologies Experience with standby/backup power systems, emergency generators and distributed generation assets Experience with renewable energy assets, storage systems or distributed energy resources Benefits Competitive compensation: Base, bonus and early-stage company equity Health, Dental, Vision, 401(k) 100% of Health, Dental and Vision premiums are covered for FTEs We offer two health plan options: a traditional plan with an FSA and a high-deductible plan with an HSA that the company contributes to monthly Basic Term Life Insurance Other Voluntary Insurances Flexible PTO Remote work benefits: Work from anywhere in the U.S. - no commuting Opportunity to shape the future of the energy transition Collaborative and innovative work environment We are hiring a world-class team and we believe deeply in offering world-class benefits.
$59k-98k yearly est. 5d ago
Exchange/Platform Operations Manager
Kraken 3.3
Remote job
Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team Currently Kraken maintains over a dozen products available 24/7 to clients globally. These range from basic operations that any financial services company has like depositing, withdrawing, verifying identification, and other account-level operations. They also involve cool products like staking, spot trading, instant buy/sell, margin, futures, NFT marketplace. The role of the Exchange Operations team is to be the day-to-day operators of the products and services that the Product & Engineering team have built. This for example could mean updating the parameters of the margin system in reaction to heightened expected volatility. The team is high-energy and always ready to pounce on an issue when it is occurring with the platform. These issues may occur on a Wednesday afternoon, late Friday night, or Sunday morning - crypto never sleeps. The opportunity Manage a team with overlapping interests in system stability with the existing Operational Resilience incident response team and the exchange product day-to-day operations Spot, Margin, and Derivatives markets management and “middle-office” support Be accountable to implement and/or define the right processes and practices across all products Collaborate with cross-functional teams, including product management, engineering, compliance, finance and client support to drive innovation, automation, continuous improvement and auditability in trading operations. Utilise technology built by Product & Engineering to update configurations, add new risk controls, launch/remove new markets, and in general manage the platform Be relied upon in such a way that Product & Engineering will rarely need to get involved in doing adjustments to resolve client issues Discover and resolve gaps in operational coverage for PDE teams Demonstrate the value of operations work to Product, Engineering, and other stakeholders Governance of trading policies/procedures Oversee product development of internal tools (futures admin, exchange control centre) Skills you should HODL Must have 3+ years of operating similar platforms (CFD, tradfi exchanges, trading desks, other crypto exchanges, etc) Technical knowledge of at least in broad terms how a tech stack is and what is happening and where Data and quantitative skills are a must - SQL, python analysing medium-sized datasets Ability to speak effectively with customers who may be experiencing issues with a product that you must diagnose. Be a liaison between Customer Support, Product & Engineering, Operational Resilience, Compliance, Finance, and Accounting, Have a strong familiarity with financial markets products and ideally for cryptocurrency as well. Being able to think on your feet and make decisions in a 24/7 highly volatile environment Honesty and integrity are essential when discussing system issues, testing etc - anyone who “fakes it” is risking a lot in this role. Humility, as such, as a requirement for this role. An ability to delegate, but not be afraid to get your hands dirty. Know the line between being an effective manager and a micromanager. Nice to haves Knowledge of regulatory bodies, requirements and compliance standards applicable to cryptocurrency exchanges (e.g., VASP, ESMA, MiCA, MiFID II) This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice
$53k-96k yearly est. Auto-Apply 4d ago
Operations Manager
Hydra Host
Remote job
Hydra Host is a Founders Fund-backed NVIDIA cloud partner building the infrastructure platform that powers AI at scale. We connect AI Factories - high-performance GPU data centers - with the teams that depend on them: research labs training foundation models, enterprises running production inference, and developer platforms demanding scalable compute capacity. The Role We're building the infrastructure backbone for the AI revolution, and we need someone to orchestrate the chaos into operational excellence. You'll be building systems from scratch, designing processes that don't exist yet, and solving problems that most operators never encounter. If you thrive on turning complexity into clarity and get energized by high-stakes coordination across engineering, vendors, and data center partners - this is your opportunity to own operations at a company riding the biggest compute wave in tech history. Key Responsibilities Lead New AI Factory Buildouts. Coordinate end-to-end deployment of new high-end GPU data center builds from site prep and hardware delivery through rack installation, network provisioning, and go-live. Drive Data Center Partner Onboarding. Manage onboarding workflows for existing data center partners joining the Brokkr network, ensuring technical, commercial, and operational readiness before launch. Manage Inventory & Assets. Track and manage GPU server inventory across all facilities, monitor hardware lifecycles, and optimize asset utilization to meet commercial commitments. Track Operational Metrics & Reporting. Build and maintain operational dashboards tracking deployment velocity, uptime/SLA performance, utilization rates, and incident response efficiency. Oversee Vendor & Partner Performance. Develop vendor performance scorecards, run quarterly business reviews, and resolve operational issues with hardware suppliers and data center partners. Preferred Qualification Customer obsession. You genuinely care about solving customers problems, communicate proactively, and never leave customers in the dark Principled thinking. You make decisions based on clear principles, not politics or convenience. When there's ambiguity, you fall back on what's right for the customer and the business long-term Technical curiosity. You love learning how things work, even when it's outside your immediate domain Systems thinking. You don't just solve one-off issues; you identify root causes and build solutions that prevent them from recurring Why join Hydra Host Competitive salary - We pay fairly and transparently Healthcare coverage - Medical, dental, vision for you and your dependents Fully remote team - Remote-first with hubs in Phoenix, Boulder, Miami and periodic team offsites Direct impact - Your work will shape how thousands of GPU clusters get deployed and operated. Early team means your fingerprints are on everything The AI infrastructure layer is being built right now. Companies are scrambling to secure GPU capacity, deploy clusters, and monetize excess compute. We're at the center of that transformation. You'll work with world-class customers deploying next-gen AI hardware. You'll help solve real infrastructure challenges - not hypothetical SaaS edge cases. And you'll do it alongside a team that values craftsmanship, and moving fast without breaking things (especially GPUs).
$40k-69k yearly est. 35d ago
Operations Manager (Fully Remote)
Vaco Binary Semantics 3.2
Remote job
You will be responsible for day to day operations of the project which includes, but is not limited to, people leadership, new processes implementation, performance management, SLA development, training, critical issue resolution, ongoing workforce planning, business reviews and day-to-day vendor relationship management. Responsibilities Workflow and process management - Develop and consistently meet and report on SLAs. Create SOPs and documentation as needed and ensure they're updated regularly. Continually optimize workflows for both client and team members. Review team member data, develop QA frameworks and report on team performance and metrics via MBRs/QBRs. Develop and manage project trackers, timelines, and lead cross functional groups to deliver on project objectives. Process Improvement - Review vendor data, identify workflow process improvement opportunities and drive improvement of vendor performance and SLA compliance. Project Management - Manage cross-functional projects and teams by working with business stakeholders across the organization as well as manage multiple projects with competing priorities simultaneously. Develop/manage project trackers, timelines, and lead cross functional groups to deliver on project objectives. Synthesize feedback and communicate progress regularly to stakeholders Stakeholder management - Work with a global team of stakeholders to ensure client needs are being met. Synthesize feedback and communicate progress regularly to stakeholders. Intake new workflow requests from stakeholders and collaborate to implement them. Team management - Create a clear and organized structure for a global team. Hold regular 1:1s with team members. Develop and implement feedback channels for team members and conduct performance reviews and improvement plans. Ensure the team is adequately staffed at all times, conduct interviews, make hiring decisions and work with recruiters to manage the hiring process. Develop, execute and oversee training programs. Identify, document and mitigate HR issues. Review timesheets and expense reports. Requirements BA/BS degree 3+ years of people and program management experience with a track record of increasing responsibility Exceptional leadership, management, communication and collaboration skills Experience in vendor management processes including managing multiple vendors in multi-year contracts and execution of outsourcing projects Excellent verbal & written communication skills; ability to effectively communicate with and influence multiple partners and stakeholders Outstanding problem-solving, critical thinking and analytical skills and experience in applying project management techniques Experience streamlining complex processes and implementing workflows designed to increase efficiency Ability to work independently and drive projects to completion with minimal guidance Very strong organizational skills with a high attention to detail Demonstrated ability to create, analyze and report metrics, including knowledge of intermediate Excel/Google Sheets functions (e.g. vlookups, pivot tables) Ability to deal with multiple conflicting priorities and stakeholder issues and driving towards pragmatic decisions/actions Experience creating and presenting business reviews Prior experience of having supporting Global clients in a fast changing product environment Preferred Qualifications Excellent problem-solving, critical thinking and analytical skills and experience in applying project management tools Proven experience in risk and change management Lean/Six Sigma Green/Black Belt with an experience of having a minimum of 2- 3 projects Experience in managing Team Leads (or equivalent) and remote team members Experience managing creative teams Tech savvy and proficient with Google products Experience in risk and change management Work Environment & Schedule 40 hours per week. Remote work environment. Must be available during standard business hours (9:00 to 6:00 PST) and flexible for training coverage as needed. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Salary Range for this role:$24-$26 USD Vaco, LLC (“we,” “our,” or “Vaco”) respects your privacy and is committed to providing a transparent notice of our Notice at Collection and Privacy Policy for California Residents. This Notice and Privacy Policy for California Residents applies solely to those who reside in the State of California (“consumers” or “you”). For additional details, click here. California residents may also access Vaco's HR Notice at Collection for California Applicants and Employees. Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
$24-26 hourly Auto-Apply 1d ago
Operations Manager
Outlier Ai 4.2
Remote job
Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission. Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI, we've recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data it's trained on. That's why we work with contributors from all over the world, who help improve AI models by providing expert human feedback. This data has led to AI advancements for the world's leading AI labs and large language model builders. We've built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility. What you will be doing We are looking for someone who speaks fluent English to contribute their expertise toward training and refining cutting-edge AI systems. Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Use the tool of rubrics to address user needs in a structured way. Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models. Contribute across projects depending on your specific skillset and experience. What we're looking for Education: Bachelor's degree or higher (or currently enrolled). Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Haves: Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Compensation and benefits Earn up to $15 USD/hr, paid out weekly Rates vary based on quality, accuracy, and time spent. Paid via PayPal & AirTM Free access to Model Playground Interact, experiment and engage with leading large language models free of cost Flexible schedule and time commitment No contracts, no 9-to-5. You control your schedule. (Most experts spend 5-10 hours/week, up to 40 hours working from home Join a global community of Coding experts Join a global network of experts contributing to advanced AI tools Disclaimer: For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project. Equal Opportunity Employer: Outlier is committed to fostering a diverse and inclusive work environment. We welcome applicants from all backgrounds and celebrate diversity in our workforce.
$15 hourly 3d ago

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