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Remote services technician education requirements

Updated January 8, 2025
2 min read
Usually, remote services technicians don't need a college education. The most common degree for remote services technicians is associate degree with 38% graduates, with only 33% remote services technician graduates earning bachelor's degree. Remote services technicians who decided to graduate from college often finish University of Phoenix or Colorado Technical University. Some good skills to have in this position include customer service, troubleshoot and inbound calls.

What education do you need to become a remote services technician?

What degree do you need to be a remote services technician?

The most common degree for remote services technicians is associate degree, with 38% of remote services technicians earning that degree. The second and third most common degree levels are bachelor's degree degree at 33% and bachelor's degree degree at 17%.
  • Associate, 38%
  • Bachelor's, 33%
  • High School Diploma, 17%
  • Diploma, 7%
  • Other Degrees, 5%

What should I major in to become a remote services technician?

You should major in computer science to become a remote services technician. 17% of remote services technicians major in computer science. Other common majors for a remote services technician include computer information systems and information technology.

Best majors for remote services technicians

20 best online courses for remote services technicians

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1. Customer Service Fundamentals

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There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

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Learn RDS Sessions and Application on Windows Server 2016 and Get Everything You Need To Start Deploying RDS...

3. Windows 10 Services Administration and Troubleshooting

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Learn how to identify, start, stop, restart and manage key services on Windows 10 as well as their relevant cmd commands...

4. Computer Hardware, Operating System and Networking

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For Any Graduates/Engineering/Diploma/Arts & Science/Freshers/Home Users/Individuals/Desktop Support/FM/Service Engineer...

5. Computer Network Fundamentals- IT Helpdesk & Desktop Support

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Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians...

6. Desktop IT Support Level 1 & 2 in real life (Troubleshooting

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Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT...

7. Customer Service & Support For Customer Service Executives

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Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

8. Windows Service Programming, Debugging, Installing in C#.Net

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Windows Service Tutorial: How to Create Windows Services in C# .Net/Visual Studio, Windows Service debugging techniques...

9. General Networking - wireless, routers, firewalls, Cisco NAS

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Port forwarding? Dynamic DNS? Home NAS Server? Slow Wireless? Learn how to fix your home nework. Includes 802.11ac!...

10. Basic Computer Course - Windows 7/10 - IT & Desktop Support

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Basic computer course with troubleshooting skills -computer hardware and computer networking, for IT support technicians...

11. IT/Desktop Computer Support- Troubleshooting for Technicians

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Learn how to troubleshoot desktop computer issues as an IT Support Technician on real-world organisational networks...

12. IT Support Technical Skills Bootcamp

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Hands-on Technical skills for IT Support Professionals...

13. Advanced IT Troubleshooting for Helpdesk Support Technicians

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Learn some of the less common IT troubleshooting techniques for Windows computers...

14. Tackle Remote Working Challenges

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A how-to-guide for remote employees & managers to handle key challenges they face when working remotely...

15. Windows Server 2019: Active Directory, GPO, R. Server Access

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Training For Beginners - Become a Network Administrator in Microsoft Windows Server 2019 with Remote Server Access!...

16. Customer Service, Customer Support, And Customer Experience

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4.6
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Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

17. Design & Deploy an Enterprise WiFi Network

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4
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Design, Deploy, & Maintain a Wi Fi Network for any industry and any building type...

18. Customer Service Foundation

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An introductory course about understanding the foundations of Customer Service...

19. Certified Wireless Network Administrator (CWNA)

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Certificate Exam Preparatory Course...

20. Wireless Networking Fundamentals

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Understanding Radio Frequency Signalling for Better Network Design and Implementation...

Average remote services technician salary by education level

According to our data, remote services technicians with a Bachelor's degree earn the highest average salary, at $52,536 annually. Remote services technicians with a Associate degree earn an average annual salary of $50,273.
Remote services technician education levelRemote services technician salary
High School Diploma or Less$49,166
Bachelor's Degree$52,536
Some College/ Associate Degree$50,273

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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