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Remote support specialist jobs in Alabama

- 386 jobs
  • Technical Support Specialist

    Pyramid Consulting, Inc. 4.1company rating

    Remote support specialist job in Birmingham, AL

    Immediate need for a talented Technical Support Specialist . This is a 06 months contract (Multi-Year Contract ) opportunity with long-term potential and is located in Birmingham AL(onsite/travel ). Please review the job description below and contact me ASAP if you are interested. Job ID:25-94311 Pay Range: $25 - $30/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Provide onsite technical support focusing primarily on end-user devices (computers, printers, tablets, cellphones, radios, CISCO phones, video walls, conference rooms, etc.) and specialized systems M-F with 24/7 on-call support. Provide onsite technology support for the existing DCC. Collaborate with other TO personnel to provide support, including after-hours as needed, for storm-related and critical 24/7 business operations. Manage implementation of OS and system patches/updates to minimize impact on operations. Escort vendors on-site and ensure NERC/CIP compliance. Provide consulting, including technology needs assessments, potential solutions, and automation opportunities. Work with the business and other TO departments for incident and problem resolution. Identify opportunities to educate business partners on leveraging the use of technology more effectively. Provide project management, planning, coordination, and technical support during project implementations. Build relationships with key business partners and act as a liaison between the business and TO. Partner with TO End User Analysts, TO Planning Analysts, Application Portfolio teams, and other TO groups to form a dedicated support team. Consult with business partners to ensure understanding of technology costs of TO products and services for budgeting and billing purposes. Provide technical support and consulting for employees at all levels, including executives. Aptitude to become a SME (Subject Matter Expert) for related technology tools and applications. Knowledge, Skills and Abilities. Proficient technical knowledge of office computing environments, including PC hardware, Microsoft Windows 11, Microsoft Office suite (Outlook, Word, Excel, PowerPoint, Teams, SharePoint), and their relevance in solving business problems. Ability to build strong relationships with business partners, vendors, and other TO organizations. Developed effective working relationships with all levels of employees. Key Requirements and Technology Experience: Key Skills;Technical Support, Break/Fix, Repair, Windows Support, Hardware Support. Safety First, Trust, Superior Performance, and Total Commitment. Must be proactive, motivated, and self-directed. Proficient organizational skills and strong customer service orientation Ability to manage multiple projects and tasks simultaneously. Must be able to build relationships with business partners and work effectively in a dispersed team environment. Provide specialized technical support as requested or needed. Seek opportunities to learn and transfer knowledge to others. Ability to prioritize work and complete assignments with some direction. Follows safe work practices. Other Requirements Willing to work after regular business hours and on weekends, as required. Normal business hours are Monday through Friday. Pass the North American Electric Reliability Corporation (NERC)/ Critical Infrastructure Protection (CIP) background check and meet/maintain related requirements. Pass the Insider Threat Program (ITP) background check and meet/maintain related requirements. End-User Device Support, Break/Fix & Troubleshooting, Onsite Tech Support (24/7 On-Call). Customer service focused, able to meet commitments and deadlines. Demonstrated oral and written communication skills. Knowledge of existing and emerging information technologies. Ability to coordinate work across TO functions and share best practices within Client for consistent TO operations. Understanding the business of partners and their local technical environment. Ability to manage small, local projects applying technology to business problems. Excellent troubleshooting, problem-solving, and analytical skills. Experience with PC hardware repair. Duties may include stooping, kneeling, crawling, and reaching to install/check computer installations and cabling. Ability to lift and move computer equipment up to 40 pounds. Minimum of 3 years related experience in technology hardware/software deployment, troubleshooting, and problem resolution. Working knowledge of electric utility industry is a plus. A two-year degree in a technology-related field or equivalent military or work experience is required. A bachelor's degree in computer science, information technology, engineering, or a related technical field is preferred. Our client is a leading Utility Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $25-30 hourly 4d ago
  • Java Application Support Lead

    Galent

    Remote support specialist job in Birmingham, AL

    Role: Java Application Support Lead Duration: Long term Contract Experience: 12+ 15 Years Responsibilities Manage stakeholder expectations regarding the success of Application Support strategies and projects Work with key stakeholders including executives, senior leaders, and a variety of customers to identify, oversee, and deliver IT application support solutions that are effective and user-friendly, and support strategic initiatives, business outcomes Develop, track and improve key performance indicators for personnel and systems Supervise, mentor, and train application support personnel, which may include geographically dispersed personnel and contractors Work and collaborate with global teams to deploy, maintain, troubleshoot, and manage application systems Manage large-scale applications/systems / projects across multiple product lines/businesses, involving significant complexity. Develop and implement solutions for managing the business application environment to include monitoring, reporting, system incident management and resolution Evaluate and improve on operational processes and metrics, procedure manuals, and systems/business process documentation Assign incoming cases to team, ensuring the resources assigned have the correct skill set and capacity to resolve application support issues and restore business capabilities Resolve customer issues, implementing and meeting L3 Application Support Service Level Agreements and improving application support processes Collaborate with internal teams (Development, DevOps, Infrastructure, Product Management, Quality Assurance, Cloud etc.) on trending issues Ensure quality of case handling (incidents, problems, requests) Build relationships with the business units/users Manage delivery of minor application bug fixes, enhancements and continuous improvement around our products and service lines Qualifications & Experience Bachelor's degree in computer science, Business Management, Information Services or an equivalent Proven ability to lead application support teams and engage across business domains Requires 5+ years of people management experience in an application support environment, preferably with co-located and remote direct reports. Previous experience with global IT service provider organizations, especially in an application support role is highly desired. Ability to consistently make decisions in a timely manner sometimes with incomplete information and under tight deadlines. Expertise with automating complex tasks and direct experience with API calls and SQL queries is a plus. Experienced in the management of Applications Support and Service Delivery Management using ITSM tools such as ServiceNow. Good functional and technical understanding of multi-tier application architecture
    $57k-80k yearly est. 2d ago
  • Network Administrator

    Tuscom

    Remote support specialist job in Tuscaloosa, AL

    This position will focus on installing and supporting firewalls, wireless networks, network switches, VoIP phones in enterprise and small business environments, and implementing service with various providers such as Comcast, AT&T, Windstream and others. This is an onsite role and will require you to work in Tuscaloosa. The ideal candidate will also have a broad knowledge in Windows Server, 365 solutions with an emphasis on Azure, SharePoint, OneDrive, SAN/NAS storage solutions, VMware, VEEAM, and enterprise multi-site environments. KEY RESPONSIBILITIES / ESSENTIAL FUNCTIONS Install, manage, and support firewalls, switches, and access points. Maintain and configure VPN connections. Support virtual network environments in vSphere, Hyper-V, and SANS. Install, manage, and support VoIP phone systems (Mitel, 8x8, RingCentral) Install, manage, and support Fortinet UTM firewalls. Maintain and support Cisco switches and firewalls. Ability to implement voice and data carrier services with AT&T, Comcast, Windstream, etc. Support multiple customer locations with various network configurations. Continually strive to automate and enhance operations by identifying areas of improvement, writing scripts, and documenting processes. Work well within a team environment to support customers, end-users and other employees. Participate in afterhours, holiday, and weekend coverage when necessary. Excellent communication skills are required. MINIMUM KNOWLEDGE, SKILLS, EXPERIENCE REQUIRED The ideal candidate will have a background in networking (LAN/WAN), network security, and VoIP. Minimum requirement of high school diploma. Technical certificate, associates, or bachelor's degree preferred. Experience may be considered in lieu of degree. Minimum 5 years' experience required. SKILLS: Demonstrates network administration, deployment and troubleshooting skills. Exceptionally strong written and verbal communication and highly organized. Exhibits interpersonal skills and the ability to deal effectively with all levels of personnel. Possesses strong personal computer skills with experience in applications and/or operating system software. Must be able to read, write legibly, speak, and comprehend English. Must be willing to be trained, as well as help train others when needed. WORKING CONDITIONS: The job is primarily office-based, but the ideal candidate should have the ability to travel to various sites in Alabama and surrounding states on occasion. Ability to lift 55 pounds and lift and/or carry articles as servers, PC's, and technology hardware. This job involves mechanical duties that require sound motor skills. ABOUT US Founded in 1989, our local business has developed a reputation for excellence in Tuscaloosa and beyond. We work with a multitude of corporations, medical practices, insurance companies, banks, industrial manufacturing plants, local governments, and hundreds of small businesses. Our key employees have been with us for over 25 years and our key technicians have been with us over 15 years. We offer great benefits and competitive pay. We pride ourselves on excellent customer service in a supportive, teamwork-focused environment. Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Schedule: 8 hour shift Monday to Friday Work Location: In person
    $58k-75k yearly est. 4d ago
  • MID-LEVEL HELP DESK TECHNICIAN-DTS

    Reliant Technology 3.7company rating

    Remote support specialist job in Huntsville, AL

    Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Huntsville, Alabama. Ignite is seeking a Mid-Level Help Desk Technician (DTS) - Mid provides Tier II Defense Travel System (DTS) customer support in direct support of the U.S. Army Space and Missile Defense Command (USASMDC) G8, Resource Management - Audit System and Policy (RMASP) Division for Telework. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global missile defense, space operations, and strategic deterrence capabilities in support of Combatant Commands and national defense objectives. This position supports audit readiness, travel policy compliance, and business process execution primarily through remote service desk operations, with limited onsite support as directed. Contingent upon contract award. Job Requirements Key Responsibilities: * Provide Tier II DTS customer support to travelers, Approving Officials, and organizational DTS users via phone and email * Assist with DTS software usage, troubleshooting, entitlements, policy interpretation, and payment issues * Audit DTS authorizations and vouchers for compliance with the Joint Travel Regulation (JTR) and DoD Financial Management Regulation (FMR) 7000.14-R * Support Government Travel Charge Card (GTCC) actions, including activation/deactivation and credit limit adjustments based on approved requests * Maintain daily performance logs tracking calls, requests, audits, services delivered, status, and closeout * Use SharePoint and SMDC Knowledge Management Support Tools (KMST) to process taskers and support DTS-related workflows * Assist with content management and business process analysis supporting audit readiness activities * Submit process improvement recommendations to the ACOR to mitigate risk and improve DTS operations Qualifications: * Secret clearance (required) * 4 to 7 years of experience providing DTS or DoD travel support * Demonstrated knowledge of DTS modules, workflows, and travel policy * Experience auditing DTS transactions for JTR and DoD FMR compliance * Experience supporting remote service desk operations * Familiarity with SharePoint and web-based knowledge management tools We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law. Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************
    $34k-59k yearly est. 7d ago
  • Ground Support Technician

    Airbus 4.9company rating

    Remote support specialist job in Mobile, AL

    Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at ******************** * Notice: Know Your Rights: Workplace Discrimination is Illegal * Notice: Pay Transparency Nondiscrimination (English) * Aviso: Transparencia en el Pago No Discriminación (Spanish) Job Description: Airbus US Manufacturing Facility is looking for a Ground Support Technician to join our Manufacturing department based in Mobile, AL. Responsible for the safe off-loading of Major Components Assemblies (MCA) from sea and road transport jigs onto Final Assembly Line (FAL) transportation trolleys and the delivery of MCAs to the Final Assembly Line stations in accordance with the planning schedule. Safe operations of Overhead Cranes with lifting capacities ranging from 6.5 tons to 50 tons, all with multiple lifting configurations. Meet the team: The team at the Airbus U.S. Manufacturing facilities help assemble the finest aircraft in the world, along two (soon to be three) production lines for the A220 and A320 Family aircraft. On the shop floor you'll be surrounded by individuals who are passionate about aviation and skilled in areas like electrical, structure and quality. Join our team and help build the next generation of aircraft. Your working environment: Nearby on 'Airbus Way' you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus' strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond. How we care for you: * Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ("ESOP"). * Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program. * Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages. * Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility. At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. Your challenges: Primary Responsibilities: 1. Crane Operations: 60% ● Overhead crane operations in the Transshipment hangar, A320 Final Assembly Line, Final Phase hangars, and A220 FAL to receive and deliver the major aircraft components utilizing a variety of overhead crane configurations and lifting devices. 2. Aircraft Towing: 20% ● Operating heavy aircraft tow tugs for the movement of aircraft into and out of various hangars in support of pre-Final Operational Testing. ● Ensuring aircraft system readiness and proper configuration aircraft towing operations, cargo loading, aircraft mooring, electrical power connections, ventilation for air supply, and cabin access all in accordance with the Aircraft Maintenance Manual (AMM). MAA AOA training. 3. Logistics / Site Services: 15% ● Coordinating logistical support for cannibalization, reallocation, out of sequence requests of aircraft materials, and the return of sea transport jigs. ● Operation of heavy equipment to load/ unload shipping containers of MCAs using 30 k forklift. ● Operation of heavy equipment to support unloading of MCAs from sea jigs at heights of 20-30 feet using articulating man lift or scissor lifts. ● Fueling activities for ground support equipment (GSE). Using portable fuel tanks. 4. Completion of Documentation/ Training: 5% ● Adherence to various policies regarding accurate recording of completed work and work-in-progress by using daily job cards to record activities. ● Notifies affected parties when clerical errors are discovered or documentation is incomplete. ● Using SOIs to perform each task assigned and documenting any discrepancies. ● Maintains accurate and up-to-date training records of EHS, SAP. ● Ensure required daily pre-operational inspections of GSE are completed. Additional Responsibilities: ● Housekeeping, Assistance with lifting/pushing/pulling, Etc. ● Other duties as assigned. Your boarding pass: * Overhead, Crane. * Aviation ramp operations. * Heavy Equipment Operations. * Logistic Operations. * SAP experience preferred. * High School Diploma or equivalent Experience: * 3 years of experience working with overhead cranes. * 3+ years of experience working in aviation ramp operations. * 3+ years experience working with heavy equipment. Physical Requirements: ● Speaking: Able to engage in conversations in person and via electronic means and deliver information to groups of varying size with or without amplification. ● Equipment Operation: Able to operate a wide range of tools and equipment including hydraulic lifts and arms. ● Carrying: Able to occasionally carry up to 70lbs/31.7kg while engaging in training, addressing production issues or as part of continuous improvement projects. ● Lifting: Able to occasionally lift up to 30lbs/14kg. ● Pushing/Pulling: Able to push/pull items in office areas and on the shop floor. ● Sitting: Able to sit for extended periods of time at the computer and in meetings. ● Squatting/Kneeling: Able to occasionally squat or kneel to retrieve or replace items. ● Standing: Able to stand for extended periods of time delivering information. ● Travel/Mobility: Able to travel overseas and domestically sometimes for extended periods of time and on short notice. ● Able to work outside hangers in changing locations. Able to work on movable lifts at the aircraft at a height of approximately 40 ft. Sometimes working in a ventilated fuel tank with a mask in a confined space. Able to enter a wing through a 9.8 inch by 17.7 inch oval opening. ● Walking: Able to walk through office and production areas, around flightline and airstrips and sometimes on uneven indoor or outdoor surfaces other business interactions. ● Climbing: Ability to climb stairs or ladders as required. ● Visual: Ability to visually inspect parts/components (read small numbers in either Vernier scale or other). Take your career to a new level and apply online now! This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Americas, Inc. Employment Type: US - Direct Hire Experience Level: Entry Level Remote Type: On-site Job Family: Logistics * ----- Job Posting End Date: 12.26.2025 * ----- Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ****************.
    $47k-74k yearly est. Auto-Apply 16d ago
  • Help Desk Support

    Techflow Inc. 4.2company rating

    Remote support specialist job in Montgomery, AL

    Are you passionate about delivering exceptional technical support and solving complex challenges? TechFlow Inc. is seeking dedicated and skilled Help Desk Support professionals to join our dynamic team. In this role, you'll provide crucial Tier II and III support for the Enterprise Logistics Readiness Portfolio, encompassing the Cargo and Personnel Movement (CPM) Systems, ensuring seamless operations during regular business hours and offering reliable "on-call" assistance after-hours. If you thrive in a fast-paced environment and have a knack for diagnosing and resolving intricate issues, we want to hear from you. Join TechFlow Inc. and be a vital part of our mission to provide outstanding technical support and service excellence. Key Responsibilities * Deliver comprehensive technical assistance for the Enterprise Logistics Readiness Portfolio and Cargo Personnel Movement Systems. * Provide expert Tier II and III support to resolve complex technical issues, troubleshoot system problems, and ensure high-quality service delivery both during business hours and through on-call after-hours support. * Monitors discrepancy reports as tracked in approved tools to provide possible workarounds and improvement to assist field users. * Documents problem resolutions on both functional and engineering solutions, and provide a monthly analysis report that includes metrics on trouble call data, trends, and a cumulative analysis. * Develop and maintain problem resolution solution sets on all fielded/identified software defects. * Researches software, documentation, procedural problems, and network related connectivity issues and provides coordinated resolution to the requester and/or requesting agency. * Writes query scripts to retrieve information and provide reports as needed. * Review and provide inputs to software designs. * Assists in identifying and troubleshooting SDC compatibility issues with CPM FoS. * Supports Help Desk Level II escalations to Level III. * Serves as the focal point to coordinate with the Defense Automatic Addressing System (DAAS) and/or approved platform specified by the government to resolve operational issues.
    $32k-54k yearly est. 13d ago
  • Administrative Field Specialist

    Brown & Root Industrial Services 4.9company rating

    Remote support specialist job in Alabama

    Administrative Specialist Job Requirements Do various administrative duties for logistics. Organizational Skills: Strong ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Communication Skills: Excellent verbal and written communication skills to liaise with various stakeholders. Technical Proficiency: Familiarity with logistics software and Microsoft Office applications, particularly Excel for data analysis. Brown & Root Industrial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law. BENEFITS: Brown and Root offers a selection of competitive lifestyle benefits which include a 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, and flexible work schedule. We support career advancement through professional training and development.
    $38k-63k yearly est. 5d ago
  • Deskside Support

    Artech Information System 4.8company rating

    Remote support specialist job in Decatur, AL

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location : Decatur, AL Duration: 12 months with possible extension Job Description: · Level 2 Deskside Tech- with strong PC skills. · Troubleshoot hardware and software,PC. · OS troubleshooting, Office 365, Outlook, basic networking and printing. · Strong communication skills. · Looking for a experienced client facing deskside support resource that perform refresh incident. Qualifications share your resume asap Additional Information For more information, Please contact shubham ************
    $42k-54k yearly est. 14h ago
  • Production Support Specialist

    Alleset Inc.

    Remote support specialist job in Dothan, AL

    The Production Support Specialist plays a critical role in ensuring the stability and reliability of our production environments by providing timely and effective support for software applications and systems. This position involves monitoring system performance, diagnosing issues, and implementing solutions to minimize downtime and maintain seamless business operations. The specialist will collaborate closely with development, operations, and business teams to understand system requirements and troubleshoot complex problems. They will also contribute to continuous improvement initiatives by identifying recurring issues and recommending process enhancements. Ultimately, this role is essential for maintaining high service availability and delivering a positive user experience across all production platforms. Essential Responsibilities: Comply with all Standard Operating Procedures (S.O.P's) relevant to production work activities. Comply with the requirements of the Quality Management System and relevant standards within job role. Work with Production Manager and Director of Operations to identify improved processes for greater efficiencies and accuracy. Fill out/complete the following documents, as required, for each work order. Also, create Work Order Jackets to include the following documents: Pick Report Work Instruction Content Label (Insert) Carton Label Batch Report Line Clearance Label Specification Scrap Report Reorder Report Modification Report Modification Approval Report Print all controlled labels from work instructions Communicate with sales representatives, warehouse personnel, quality assurance, pack engineering, and production manager to ensure accuracy of details associated with the above forms. Carry-out projects and duties as assigned by your manager in an efficient, timely and cost-effective manner. Other/ related duties as required. Education & Qualifications Excellent communication skills. Proficient with Microsoft Office products. Ability to prioritize projects. A flexible approach to work is helpful due to dynamic work environment, and the capability of handling multiple priorities. Other Requirements Must maintain a valid driving license Physical Demands Long periods of sitting or standing may be required
    $48k-83k yearly est. Auto-Apply 16d ago
  • Network Administrator

    Isys Technologies 4.1company rating

    Remote support specialist job in Alabama

    Minimum Clearance Required Secret Responsibilities I2X Technologies is a reputable technology services company to the Federal Government. Whether the focus is on space exploration, national security, cyber security, or cutting-edge engineering applications, I2X is ready to offer you the chance to make a real-world impact in your field and for your country. We provide long-term growth and development. Headquartered in Colorado, I2X is engaged in programs across the country and in more than 20 states. Our programs support multiple Federal agencies, the Department of Defense and often focused on the space initiatives of our government customers. I2X Technologies is seeking a Network Administrator to support ongoing activities for a customer in San Antonio, TX. This position will be on-site and requires a Secret clearance. * Providing specifications for network architecture, evaluating and recommending new technologies to enhance current capabilities, and performing needs assessments. * Support-level duties may include monitoring, installation, modification, testing and servicing of network equipment. * Address somewhat complex technical issues/problems using internal best practice and through collaboration with colleagues. * Develop solutions to technical problems that require depth of technical knowledge, but are typically limited in complexity. * Communicate with colleagues across multiple areas (project managers, other technical resources, etc.). * Explain technical solutions, practices and procedures to others within the organization. Qualifications * BS degree preferred * 4 years of prior relevant experience or Masters with 2 years of prior relevant experience. * Experience with Splunk, Cisco layer 2, 3, ASAs and F5 BigIP GTM and LTM. * Experience with Linux and Windows enterprise services. * Requires working knowledge of and ability to apply standards, principles, theories, concepts, and techniques of technical domain. * Works to achieve day-to-day objectives with moderate impact on the area/ project team. * Works independently on larger, moderately complex projects/assignments. May assist other technical staff with tasks and assignments. Essential Requirements: US Citizenship is required. CompTIA Security+ Certification (or higher) is required. Active Secret Clearance In compliance with Colorado's Equal Pay for Equal Work Act, the annual base salary range for this position is listed . Please note that the salary information is a general guideline only. I2X Technologies considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. While performing the duties of this job, the employee will regularly sit, walk, stand and climb stairs and steps. May require walking long distance from parking to work station. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/ stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress. I2X Technologies is an Engineering and Information Technology Company focused on providing Services to the Federal and State Government. I2X offers a competitive compensation program and comprehensive benefits package to our employees.
    $59k-73k yearly est. Auto-Apply 7d ago
  • Entry Level System / Network Support Technician

    Entech.Net 4.0company rating

    Remote support specialist job in Dothan, AL

    Entech Culture: Looking for a great place to work? Entech offers an awesome culture that fosters teamwork, personal and professional development. Remote work opportunities, paid team building events (bowling, escape rooms, Office Olympics), reimbursement for IT certifications, and a work atmosphere that encourages growth are just some of the culture benefits of Entech. Job Summary: This position requires you to be at our DOTHAN, Alabama location. Entech's Entry Level System / Network Support Technicians will assist other team members in supporting small and medium scale business networks, both remotely and on-site. The Tech will work with other departments to deliver comprehensive IT solutions to issues that may arise. This position requires customer service skills and IT technical knowledge/skills. Entech supports clients in many different industries and the demands of each are unique. Job Responsibilities: Remote Support of a wide range of clients using remote support tools Resolve issue tickets in a timely manner Assist other team members in projects Server troubleshooting in Virtual Environments Basic networking including cabling and basic network deployment tasks Help monitor Backup, Security, and other IT solution tools Qualifications: Advanced knowledge and experience in VMWARE environments Mastery of desktop support and ability to knowledge share with other team members Awesome customer service service and phone skills Love for technology and IT solutions A+, Net+, Server+ required or 1 year professional IT experience. Other Requirements: Team player Ability to stay organized in a high paced environment Great customer service and communication skills An in-depth pre-employment background investigation and drug test is required. Benefits: Health, Vision, Dental, Life Ins 401k with Match Professional Development Reimbursement Paid Holidays, Paid Time Off, Paternal Leave Remote Work options available after 90 days Benefit Conditions: Waiting period may apply Only full-time employees eligible Apply today to learn more about Entech. We look forward to hearing from you! Job Types: Full-time, Contract, Temporary, Internship Salary: $16.00 - $19.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Professional development assistance Referral program Vision insurance Schedule: 8 hour shift Experience: IT Support: 1 year (Preferred) Customer service: 1 year (Preferred) License/Certification: CompTIA A+ Required **********************************
    $16-19 hourly 60d+ ago
  • Information Technology Technician IV

    Science and Engineering Services

    Remote support specialist job in Huntsville, AL

    The Information Technology (IT) Technician IV provides an advanced level of support to users and IT Technicians of SES IT equipment located onsite and offsite. Responsibilities Good customer service skills Clear and concise communication skills Possesses knowledge of TCP/IP, including LAN/WAN routing and best practice Providing supervision, assists with solving routine and advanced user problems identified to the Help Desk Conducts installation and maintenance of systems/equipment, and provides associated training to customer personnel or technician Diagnose, isolate, and correct problems to component level to restore system's functions Communicates with users and other technicians to ensure problems are resolved in a timely manner Develops, Review and Updates required documentation in according to SES practice or procedure Possesses knowledge and specializes in the maintenance and sustainment of an Enterprise component (e.g. Network Infrastructure, Exchange, Active Directory, VMware) Other duties as assigned Qualifications Education: Bachelor's Degree in computer related field Experience: 12-15 years IT support experience Any combination of education/experience may be substituted for job requirements at the recommendation of the hiring manager and approval of the COO and CEO.
    $35k-62k yearly est. Auto-Apply 60d+ ago
  • Network Administrator II (WAN)

    DLS Engineering 3.9company rating

    Remote support specialist job in Montgomery, AL

    DLS Engineering is seeking a Network Administrator II (WAN) professional for a full-time position in support of the Air Force Intranet Control (AFINC) program at Gunter Annex in Montgomery, Alabama. This is an on-site position. As part of AFINC, the mission of the 26th Network Operations Squadron (26 NOS) is to provide mission assurance to the warfighter through the operation, management, and defense of the Department of Defense Information Network (DODIN). In the execution of its mission, the 26 NOS maintains network infrastructure, to include routers, switches, proxies, firewalls, servers, workstations, printers, Storage Area Networks (SAN) and test labs, to provide maneuverability and defense of both classified and unclassified networks. A day in the life: Analyze and simulate network traffic to aid in problem resolution or to test updated configurations in virtual or physical lab environments. Monitor system utilization and circuit bandwidth then report anomalies to Government team leads. Develop, execute, modify or remove scripts to assist in automation of tasks, as possible. Review and document all workload activities per incident or change request to eliminate re-work or for auditing/investigation purposes. Escalate complex network issues to Senior Network Administrators. When I read the below it sounds like me: 5+ years' experience with: installing, configuring, troubleshooting, upgrading, patching, and hardening routers, serial consoles, load balancers, and switches. Intermediate level understanding/experience with Enterprise network architectures and configurations is highly desired. IAT-II certification (required) CCNA certification (required) Active Secret clearance. Other information: We offer a competitive salary and a 401k program with company match. We offer a comprehensive benefits package including health, vision, dental, life, and disability insurance. We offer a generous paid time off package If accommodation is needed with the application and / or the interview process for applicants with disabilities, please contact Human Resources at ************. DLS is an E-Verify company. DLS is an equal employment opportunity employer. Qualified applicants will receive consideration without regard to age, race, religion, sex (pregnancy, sexual orientation, gender identity), national origin, or disability. We encourage all qualified applicants to apply. If you believe you have been discriminated against, please contact Barbara Ellison. You also have the right to file a charge of discrimination with the equal employment opportunity commission. Must be able pass a government background check, which will be completed before employment.
    $59k-74k yearly est. 38d ago
  • Network Administrator

    DHD Consulting 4.3company rating

    Remote support specialist job in Huntsville, AL

    Job Title: Network Administrator About the Company: A Korean IT services and consulting company specializing in providing digital transformation (DX) services operating in the US market to enhance business efficiency and innovation. This firm leverages advanced technologies, including artificial intelligence and cloud computing, to deliver tailored solutions that meet the evolving needs of various industries. With a focus on sustainability and smart technology, the company aims to empower organizations in their digital journeys, fostering growth and competitiveness in an increasingly digital landscape. Job Description: We are seeking a skilled Network Administrator to oversee the planning, design, implementation, and maintenance of network and telephony infrastructure. This role requires both technical expertise and leadership to manage a team of network engineers and administrators. Responsibilities: Provide technical leadership and support to the network team Collaborate with engineering experts to design cabling environments for wired and wireless networks Optimize and troubleshoot complex network configurations for maximum performance Qualifications: Languages: Bilingual in Korean and English Experience: 4-8 years in a relevant field Education: Bachelors degree in an IT-related discipline Certifications: Cisco certifications (CCNA, CCNP, CCSP) required Proficient in structured copper and fiber cabling standards Expertise in routing, load balancing, and both static and dynamic routing protocols Strong knowledge of VPNs, MPLS, Cisco IOS, and network design/implementation Hands-on experience with Cisco routers, switches, firewalls, and wireless solutions Familiarity with QoS technologies and Cisco VoIP/Unified Communications products Understanding of network security technologies (IPSEC, SSL/VPN, firewalls) Basic experience with network analysis tools (Sniffer, etc.) Proficiency in Microsoft Office, especially Excel and PowerPoint Apply now to lead network initiatives and ensure a robust and secure telecommunication environment!
    $60k-73k yearly est. 60d+ ago
  • Application Specialist II - Service

    HRT Solutions

    Remote support specialist job in Fairfield, AL

    HWI has a fantastic opportunity to join our Value Added Services team as a Service Application Specialist II. SummaryThe Service Application Specialist II promotes the use of HarbisonWalker International refractory products and uses their technical knowledge of refractory products to support commercial activities including product marketing, support for product selection and use, and sales activities. This role should also begin working with HarbisonWalker Internationals engineering team to solve problems and provide solutions to customers, internal and external. Responsibilities Leveraging deep subject matter expertise for providing technical support for customer assistance, customer quotations, internal and external training, complaint investigation, failure analysis and collaboration on research and development activities, including new product development concepts and projects Performing analysis of application needs and proposing, altering, or refining/defining lining designs and installation methods in support of customer balancing business needs Offering strategic customer sales and technical support Preparing detailed trial reports when requested Collecting operational data for analysis to determine the correct quality of refractory products Observing trials from installation through postmortem to prevent untimely removal of installed refractory materials Installing and troubleshooting equipment in the field including training of both customers and HarbisonWalker International employees Requirements B.S. degree in Engineering, Ceramics, Metallurgy, Chemical, Materials Science or related field preferred, or in place of a degree, six plus (6+) years of relevant experience Requires two (2) - four (4) years of experience in refractory application. Requires knowledge of refractory products, installation methods, construction skills and customer applications Requires computer operation skills including, proficiency in Microsoft Office Suite and advanced excel and PowerPoint expertise Requires excellent written and verbal communication and presentation skills, including presentation planning and delivery skills; ability to communicate across all levels of the organization Requires the ability to work effectively in a team environment Requires strong analytical, strategic thinking and business problem solving skills Requires project management skills and the ability to coordinate multi-department projects Physical and Environmental Requirements Physical Activity: Requires more than 2/3 of time sitting, talking or hearing; and less than 1/3 of time standing, walking, climbing/balancing, stooping/kneeling/crouching/crawling, reaching and using hands and fingers and tasting/smelling. Lifting: Requires lifting up to 50 pounds less than 1/3 of time. Vision: Requires accurate close and distance vision, color and peripheral vision, depth perception, and the ability to focus. Environment: Requires more than 2/3 of time in an office setting; and less than 1/3 of time working near moving mechanical parts, working in high, precarious places, exposed to outdoor weather, wet/humid conditions, extreme heat, fumes or airborne particles, toxic/caustic chemicals, and/or vibration. Noise: Requires exposure to moderate noise; and less 1/3 of time working in loud environments. Travel: Requires approximately 35% travel (primarily domestic, occasional international opportunity)
    $54k-81k yearly est. Auto-Apply 60d+ ago
  • IT Technician

    Terrepower

    Remote support specialist job in Daphne, AL

    Responsibilities Provide in-person, virtual, and phone-based technical support to end users across the organization. Crosstrain on telephony systems, hardware, and application software within the IT environment. Identify hardware and software requirements based on user needs and recommend appropriate solutions. Install and configure computer hardware, peripheral devices, operating systems, networking components, and productivity software (e.g., Microsoft Office 365). Monitor and troubleshoot system performance issues such as slow response times or security breaches. Analyze user requirements and recommend technology solutions to improve business efficiency. Assist in the design, testing, and implementation of new software applications. Collaborate with network services and information systems teams to resolve complex IT issues. Maintain and administer user access via Active Directory, including account creation and permissions. Provide basic user training for system access and applications. Document updates, resolutions, and technical support activities via email, voice mail, or in-person communication. Perform other related duties as assigned. Minimum Qualifications BS in Information Systems, Computer Science or equivalent experience 3+ years of relevant experience in computer networking, operating systems and system support Minimum 2 years of experience supporting Windows OS, server hardware/software, and mobile platforms (Mac OS, iOS, Android). Minimum 2 years of hands-on experience with Active Directory. Minimum 2 years of help desk or desktop support experience. Proficiency in Microsoft Office 365 applications (Excel, Word, PowerPoint, Outlook). Minimum 2 years of experience with network infrastructure (basic troubleshooting, connectivity support).
    $38k-67k yearly est. Auto-Apply 60d+ ago
  • Civil Field Specialist-

    4P Consulting

    Remote support specialist job in Talladega, AL

    The Survey Specialist/Technician is directly responsible for performance of fieldwork and data processing/management in the Survey & Mapping Group of Civil Field Services. This is a field service position responding to survey and mapping requests for all Southern Company affiliates. JOB RESPONSIBILITIES • Collection of survey data in the field using a total station, level, or GPS equipment. • Construction verification oversight for assigned construction projects. • Troubleshooting equipment problems in the field. • Accurate recording and reporting of technical data as it pertains to specific survey project specifications. • May be responsible for supervising 1 to 3 employees immediately involved in an assigned project. • Experience with hydrographic survey, laser scanning and unmanned aerial surveys is a plus. JOB REQUIREMENTS Education & Work Experience: Qualifying education or proven experience in participating and/or directing in survey field crew, including: • Land and topographic surveys using GPS or conventional total station equipment • Construction layout surveys • Locating and running control to project area • Processing and downloading data. Providing data to analyst for mapping • Understanding of best practices related to differential leveling • Ability to effectively communicate schedules and expectations to internal customers, such as plant managers, project engineers and other team members • Training of less experienced crew personnel Knowledge, Skills & Abilities: • Thorough knowledge of survey methods and standards • Thorough knowledge of all appropriate safety rules and environmental regulations • Be able to effectively communicate using Microsoft office products such as Outlook, Excel, Word • Maintain appropriate administrative records such as timesheets, expense accounts, daily reports, field worksheets, etc. • Ensure that fieldwork is performed in accordance with client guidelines and all standards, specifications, and codes. • Ability to work consistently with no direct supervision • Experience in operation and maintenance of survey equipment (including instrument, data collector, and personal computers) • Ability to obtain DOT certified driver's license and vessel operator license • Possession of the above licenses at the time of application is preferred but not required • Professional Land Surveyor (PLS) license in Georgia, Mississippi, and/or Alabama is preferred. PLS license is required to be considered for an exempt Specialist position. BEHAVIORAL ATTRIBUTES: • Demonstrate Southern Company values - safety first, unquestionable trust, superior performance, and total commitment • Strong work ethic and ability to work and problem solve with limited supervision • Safety focus and a strong personal safety record
    $38k-65k yearly est. 60d+ ago
  • Deskside Support

    Artech Information System 4.8company rating

    Remote support specialist job in Birmingham, AL

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location:Birmingham, AL Duration: 1 year (with possible extension) Job Description: · Win7/Win XP OS support · Office 2003/2007/2010 support · Executive end user trouble shooting skills · Break/Fix troubleshooting experience in larger corporate environments · Addition there is a need for some current MAC OS support including OS troubleshooting, imaging, and builds · The candidate must also be able to support Mobility Devices (phone and tablet) (setup and support) of multiple platforms including Apple, Android, and Microsoft Additional Information For more information, Please contact shubham ************
    $42k-54k yearly est. 14h ago
  • Administrative Field Specialist

    Brown & Root 4.9company rating

    Remote support specialist job in McIntosh, AL

    Administrative Specialist Job Requirements * Do various administrative duties for logistics. * Organizational Skills: Strong ability to manage multiple tasks and prioritize effectively in a fast-paced environment. * Communication Skills: Excellent verbal and written communication skills to liaise with various stakeholders. * Technical Proficiency: Familiarity with logistics software and Microsoft Office applications, particularly Excel for data analysis. Brown & Root Industrial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law. BENEFITS: Brown and Root offers a selection of competitive lifestyle benefits which include a 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, and flexible work schedule. We support career advancement through professional training and development. Administrative Specialist Job Requirements * Do various administrative duties for logistics. * Organizational Skills: Strong ability to manage multiple tasks and prioritize effectively in a fast-paced environment. * Communication Skills: Excellent verbal and written communication skills to liaise with various stakeholders. * Technical Proficiency: Familiarity with logistics software and Microsoft Office applications, particularly Excel for data analysis. Brown & Root Industrial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law. BENEFITS: Brown and Root offers a selection of competitive lifestyle benefits which include a 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, and flexible work schedule. We support career advancement through professional training and development.
    $40k-67k yearly est. 21d ago
  • Civil Field Specialist

    4P Consulting Inc.

    Remote support specialist job in Talladega, AL

    The Survey Specialist/Technician is directly responsible for performance of fieldwork and data processing/management in the Survey & Mapping Group of Civil Field Services. This is a field service position responding to survey and mapping requests for all Southern Company affiliates.JOB RESPONSIBILITIES • Collection of survey data in the field using a total station, level, or GPS equipment. • Construction verification oversight for assigned construction projects. • Troubleshooting equipment problems in the field. • Accurate recording and reporting of technical data as it pertains to specific survey project specifications. • May be responsible for supervising 1 to 3 employees immediately involved in an assigned project. • Experience with hydrographic survey, laser scanning and unmanned aerial surveys is a plus.JOB REQUIREMENTS Education & Work Experience: Qualifying education or proven experience in participating and/or directing in survey field crew, including: • Land and topographic surveys using GPS or conventional total station equipment • Construction layout surveys • Locating and running control to project area • Processing and downloading data. Providing data to analyst for mapping • Understanding of best practices related to differential leveling • Ability to effectively communicate schedules and expectations to internal customers, such as plant managers, project engineers and other team members • Training of less experienced crew personnel Knowledge, Skills & Abilities: • Thorough knowledge of survey methods and standards • Thorough knowledge of all appropriate safety rules and environmental regulations • Be able to effectively communicate using Microsoft office products such as Outlook, Excel, Word • Maintain appropriate administrative records such as timesheets, expense accounts, daily reports, field worksheets, etc. • Ensure that fieldwork is performed in accordance with client guidelines and all standards, specifications, and codes. • Ability to work consistently with no direct supervision • Experience in operation and maintenance of survey equipment (including instrument, data collector, and personal computers) • Ability to obtain DOT certified driver's license and vessel operator license • Possession of the above licenses at the time of application is preferred but not required • Professional Land Surveyor (PLS) license in Georgia, Mississippi, and/or Alabama is preferred. PLS license is required to be considered for an exempt Specialist position.BEHAVIORAL ATTRIBUTES: • Demonstrate Southern Company values - safety first, unquestionable trust, superior performance, and total commitment • Strong work ethic and ability to work and problem solve with limited supervision • Safety focus and a strong personal safety record
    $38k-65k yearly est. 30d ago

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