Remote support specialist jobs in Arizona - 717 jobs

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Join Us as a MineStar Application Specialist - Be at the Forefront of Autonomy Are you passionate about solving complex problems and delivering real-world solutions? Do you want a schedule that gives you the freedom to explore life outside of work? If you answered yes , then this is your opportunity to join our team that's transforming the future of mining. At Caterpillar, we're not just building machines-we're building the future. As a MineStar Application Specialist, you'll be based at the Asarco Ray Mine, working side-by-side with our customer to maintain a fleet of Caterpillar autonomous haul trucks. This is more than a job-it's a chance to influence change, drive innovation, and see the results of your work in real time. What Makes This Role Unique? 7x7 Day/Night Shift Roster: Work hard for 7 days, then enjoy 7 days off. Travel, relax, recharge-your time is truly yours. On-Site Impact: Be the go-to expert on-site, ensuring systems run smoothly and efficiently. Innovation in Action: Collaborate with Caterpillar's engineering teams to identify and implement product improvements. Hands-On Problem Solving: Troubleshoot, analyze, and optimize cutting-edge autonomous systems. What You'll Do Support customers by providing product application expertise Serve as customer consultant to help them improve operations using MineStar technology People - Consult with site to ensure they have the correct organization to support mining technology Process - Consult with site to ensure key processes are in place to support mining technology Site Status - Benchmarks site performance using several metrics to ensure continuous improvement Sets MineStar Best Practices and processes Review site audits and provide recommendations Mentor junior team members and train site staff. Build and maintain dashboards using tools like Power BI. What You'll Bring: Technical Expertise in mining technology. Know how to obtain the most value out of our technology products to increase customer satisfaction. Problem-Solving Mindset to identify root causes and drive solutions. Determine the correct direction to solve critical customer issues. Communication & Collaboration Skills to work effectively with cross-functional teams and customers. Analytical Skills: Proven experience in building and maintaining dashboards using tools like Power BI to enhance visibility and support data-driven decision-making. Top Candidates will also have: Degree in Mining Engineering. Experience with MineStar systems and autonomous mining technology. Hands-on experience in a mine-site or camp environment. Self-starter with a passion for innovation and continuous improvement. Demonstrated ability to work independently, to communicate effectively and to influence others in the work group, dealer personnel and customers are highly desired. Excellent interpersonal skills are essential to deal with sensitive issues and/or persuade others inside and outside the company to take specific action. Additional Information: This role is a customer site-based position at Asarco Ray Mine located in Kearny, AZ. Company housing is not provided. However, we do offer shuttle transportation with pick‑up locations available in Mesa, AZ and Tucson, AZ. Minestar Application Specialists work a 7x7-off day shift roster. This position requires working 12‑hour shifts in a fast‑paced, hands‑on environment. If your scheduled shift falls on a federal holiday, you will be required to work that day. Sponsorship is not available for this position. Domestic relocation is available. Summary Pay Range: $87,480.00 - $131,280.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. Medical, dental, and vision benefits* Paid time off plan (Vacation, Holidays, Volunteer, etc.)* 401(k) savings plans* Health Savings Account (HSA)* Flexible Spending Accounts (FSAs)* Health Lifestyle Programs* Employee Assistance Program* Voluntary Benefits and Employee Discounts* Career Development* Incentive bonus* Disability benefits Life Insurance Parental leave Adoption benefits Tuition Reimbursement * These benefits also apply to part-time employees Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** Posting Dates: December 18, 2025 - January 21, 2026 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community.

DEPT OF EMERGENCY AND MILITARY AFFAIRS The Department of Emergency & Military Affairs (DEMA), led by The Adjutant General, provides emergency management and military capabilities to the citizens of Arizona and the nation. The Emergency Management Division consists of three sections-operations, preparedness, and financial administration. Each section works collaboratively across the agency and with external partners to manage emergency responses and reduce the impacts of disasters. Additionally, DEMA is the headquarters for the Arizona National Guard, the primary combat reserve of the United States military. The Arizona Army and Air National Guard provide military forces and equipment to accomplish community, state, and federal missions. SERVICE DESK ANALYST SENIOR Job Location: Work Location: Camp Navajo, Bellemont, AZ Posting Details: Salary: $21.1449 - $29.6109 per hour (DOE) Grade: 21 Closing Date: January 19, 2026 Job Summary: This position provides Tier 1/Tier 2 customer support to users of supported Information Technology/Information Management systems. Responsible for assisting customers with the resolution of problems encountered. Identifies the nature of customer problems, to include loss of service, impact to the customer and the customer's needs for a resolution. Provides help desk services to over 1,800 customers by serving as a primary point of contact for problem resolution or direct inquiries. Job Duties: • Serves as a technical specialist on all automated systems utilized throughout the state. Provides solutions to customer requests for assistance in resolving complex hardware and software problems. Systems supported include desktops, laptops, tablets, printers, scanners, monitors and other portable communications devices. • Troubleshoot problems and implement changes on multiple computer platforms. Diagnoses system failures to isolate source of problems between equipment, system software, and application programs. Provides solutions by modifying codes, devising fixes, documenting problems and advising responsible party. Interacts with peers and vendors to resolve hardware and software problems and reports unresolved problems. • Installs and configures workstation and/or network operating systems and applications software on a wide range of computer platforms. Configures a wide variety of devices requiring diverse interfaces and device drivers in multiple operating system environments using a wide variety of hardware platforms. • Implements systems software changes, operating system releases and maintains the operational status of systems. Coordinates with system developers to resolve solutions to hardware and/or software malfunctions. • Analyzes, evaluates, and recommends hardware/software changes to various computer systems. Considers factors such as compatibility with standard systems, conversion or implementation costs, and impact on existing equipment. Installs, configures and tests products and equipment being reviewed. • Other duties as assigned as related to the position (typically 5% - 10%) Knowledge, Skills & Abilities (KSAs): Knowledge of: • A variety of operating systems (ex. Windows 10, Windows 11, Unix etc.) on desktop and server. • Customer service and support principles and methods used to deliver a wide range of customer support services. • System software, hardware and networking and how they all interconnect/work together. • Network configuration techniques, computer equipment and assigned system software. • Computer systems installed in customer organizations along with the customer's automation needs to participate in the planning and delivery of a full range of IT customer support services. • Principles and methods used for planning and managing the implementation, update, and integration of information system components. Skilled in: • Troubleshooting problems and implementing changes on multifaceted and interdependent computer platforms. • Modifying application code and devising software patches or workarounds • Documenting problems and advising the responsible party on support issues. • Using performance tuning tools and techniques that are used to optimize systems functionality in order to meet installation systems requirements. • Using system software, IT Security principles, and functional application software used throughout the state. Ability to: • Apply troubleshooting and data analysis methods to resolve a wide variety of computer/printer problems. • Interact with individuals at all levels throughout the organization. • Prioritize workload based on customer needs and impact to the organization. Selective Preference(s): The preferred candidate should have any combination of experience, education, and training that meets the knowledge, skills, and abilities. A degree in Information Technology or 2 years minimum experience in IT, Security+, and A+ certification preferred. Pre-Employment Requirements: • This position requires possession of and ability to retain a current, valid Arizona state-issued driver's license appropriate to the assignment. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) • In/out of State travel required. • Must be a U.S. citizen. Candidates for this position will be required to submit to a criminal background investigation as well as possess the ability to achieve a favorable Tier 3 investigation for the purpose of obtaining/maintaining a Secret clearance eligibility and Common Access Card (CAC) within one year of hire. • Must have the ability to obtain Security+ certification to be 8570 complaint or ability to obtain certification within 6 months of filling position or must be 8140 compliant. If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The Arizona Department of Administration offers a comprehensive benefits package to include: Sick leave Vacation with 10 paid holidays per year Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). Health and dental insurance Retirement plan Life insurance and long-term disability insurance Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Eligible DEMA employees participate in excellent retirement programs provided by the Arizona State Retirement System (ASRS) and for fire personnel the Public Safety Personnel Retirement System (PSPRS). Contact Us: If you have any questions, please feel free to contact *************. DEMA is a smoke-free work environment. ADA/EEO Employer The State of Arizona is an Equal Opportunity and Reasonable Accommodation Employer

IDEALFORCE has a CONTRACT position available immediately for Application Support Specialist to join our customer in Phoenix Arizona. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Client is considering only LOCAL CANDIDATES for this position. The Application Support Specialist provides technical support to end users for a variety of Arizona Department of Education applications. Job Description • Responds to specific needs of teachers and administrators and complex customer inquiries via phone and email • Provides one-to-one training to end users regarding systems functionality to audiences with varying levels of computer experience • Answers general "how-to" questions for a variety of ADE applications, such as password support and troubleshooting content issues • Updates and maintains logs of customer support issues within ADE systems and escalates issues that cannot be resolved to the IT team • Performs other duties upon request. Qualifications • Associates degree or equivalent from a technical school; Bachelor's degree in information technology, education, or related is preferred • Minimum of 1 year technical help-desk work experience required • Basic technical knowledge of databases, networking, web servers, computer hardware and browsers required • Knowledge of the Arizona k-12 school system preferred • Working knowledge of student information systems and project management software preferred • Demonstrated ability to use discretion and make sound decisions • Ability to excel in a collaborative and distributed team environment • Ability to work with a minimal amount of direction while being pro-active in keeping their management informed of project related issues • Ability to work under pressure • Ability to respectfully question ideas and share a point of view with others in support of the business requirements and needs • Proven strong problem-solving skills, troubleshooting, and root cause analysis • Excellent written and verbal communication skills • Strong aspiration to learn new technologies • Proven strong relationship-building and communication skills with team members and business users • Ability to maintain confidentiality -Windows 7 - Intermediate - 3 yrs exp -MS Office - Advanced - 3 yrs exp Additional Information - "All your information will be kept confidential according to EEO guidelines". - All candidates who are authorized to work in US are encouraged to apply. - Candidates must clear the Background check prior to commencing the assignment. SOURCER ASSIGNED: Pete Tylor; Email: pete dot tylor at idealforce.com Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The Applications Support Specialist will play a vital role in the Civil Construction and Electrical Construction Divisions to craft and execute plans for successful Vista ERP technology solution deployments in support of the divisions Digital and IT strategic vision and roadmap. - This position works directly with Business dept leaders, cross-functional users, and Internal/Vendor functional & technical teams on the planning, Implementing, and supporting IT Business Applications solutions - ERP implementation support: Act as a subject matter expert in enterprise resource planning (ERP) systems, providing expertise and guidance throughout the implementation process - Assist in system configuration, testing, and deployment activities Solution Delivery: - Collaborate with key stakeholders to gather and document business requirements, analyze existing processes, and identify areas for improvement - Translate business needs into clear and actionable functional/technical requirements, to deliver information technology solutions - Researching and analyzing user's business requirements, and technical specifications, writing test plans in support of business functions, process knowledge, and system requirements - Analyze complex datasets, perform data mapping, and develop meaningful insights to support decision-making processes - Create and deliver comprehensive reports, and recommendations to stakeholders at all levels - Support organizational change initiatives by facilitating communication, training, and user adoption activities - Collaborate with stakeholders to ensure a smooth transition and successful implementation of new processes and systems Project coordination: - Assist in project planning, scheduling, and monitoring activities - Track project milestones, deliverables, and dependencies to ensure timely completion and adherence to project scope

The Applications Support Specialist provides day-to-day technical support, troubleshooting, and maintenance for business software applications across the organization. This role is responsible for assisting end users, performing routine system checks, documenting procedures, and escalating complex issues as needed. The Specialist ensures that applications operate smoothly, data remains accurate, and users receive prompt and professional support to maintain productivity. DUTIES / RESPONSIBILITIES User Support & Troubleshooting Provide timely assistance to employees experiencing software or access issues. Diagnose and resolve basic application problems; escalate complex issues to Analysts or vendors as appropriate. Track and document all support requests, resolutions, and recurring issues to improve response processes. System Maintenance & Monitoring Perform regular application health checks and ensure proper system functionality. Maintain user accounts, roles, and permissions in accordance with security protocols. Assist in software updates, patches, and testing efforts under supervision. Training & Documentation Assist in creating and updating user guides, job aids, and training materials. Support group or one-on-one end-user training to promote software proficiency. Collaboration & Communication Work closely with IT staff, business users, and vendors to maintain effective communication. Provide feedback on recurring issues and potential system improvements. Perform other duties or special projects as assigned. MINIMUM EXPERIENCE REQUIRED (KSA's, Education, YOE) Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred. 1-3 years of experience in software support, help desk, or IT operations. Basic understanding of databases, application systems, and troubleshooting methodologies. Strong customer service and communication skills. Excellent organizational and time management abilities. Ability to learn new systems quickly and work independently or as part of a team. PREFERRED EXPERIENCE Experience with system integrations (APIs, middleware, ETL tools). Working knowledge of SQL or query languages for data extraction and analysis. Exposure to financial, timekeeping, or talent management platforms. Project management experience or certification Advanced Excel (VLOOKUP, pivot tables, data visualization). PHYSICAL DEMANDS / WORKING CONDITIONS (environment, noise level, public interactions) Primarily office-based with occasional site visits or vendor meetings. Standard business hours with flexibility for project deadlines or after-hours support. Collaboration with IT professionals, vendors, and business stakeholders. Regularly required to sit, stand, bend, reach and move about office building and job trailers Ability to drive to job sites to meet with teams/employees in outdoor construction environments and may include: high heat, walking on uneven terrain, climb / descend stairs, loud noises Lift and move up to 15 pounds Ability to wear required PPE on job sites

The Applications Support Specialist provides day-to-day technical support, troubleshooting, and maintenance for business software applications across the organization. This role is responsible for assisting end users, performing routine system checks, documenting procedures, and escalating complex issues as needed. The Specialist ensures that applications operate smoothly, data remains accurate, and users receive prompt and professional support to maintain productivity. DUTIES / RESPONSIBILITIES User Support & Troubleshooting Provide timely assistance to employees experiencing software or access issues. Diagnose and resolve basic application problems; escalate complex issues to Analysts or vendors as appropriate. Track and document all support requests, resolutions, and recurring issues to improve response processes. System Maintenance & Monitoring Perform regular application health checks and ensure proper system functionality. Maintain user accounts, roles, and permissions in accordance with security protocols. Assist in software updates, patches, and testing efforts under supervision. Training & Documentation Assist in creating and updating user guides, job aids, and training materials. Support group or one-on-one end-user training to promote software proficiency. Collaboration & Communication Work closely with IT staff, business users, and vendors to maintain effective communication. Provide feedback on recurring issues and potential system improvements. Perform other duties or special projects as assigned. MINIMUM EXPERIENCE REQUIRED (KSA's, Education, YOE) Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred. 1-3 years of experience in software support, help desk, or IT operations. Basic understanding of databases, application systems, and troubleshooting methodologies. Strong customer service and communication skills. Excellent organizational and time management abilities. Ability to learn new systems quickly and work independently or as part of a team. PREFERRED EXPERIENCE Experience with system integrations (APIs, middleware, ETL tools). Working knowledge of SQL or query languages for data extraction and analysis. Exposure to financial, timekeeping, or talent management platforms. Project management experience or certification Advanced Excel (VLOOKUP, pivot tables, data visualization). PHYSICAL DEMANDS / WORKING CONDITIONS (environment, noise level, public interactions) Primarily office-based with occasional site visits or vendor meetings. Standard business hours with flexibility for project deadlines or after-hours support. Collaboration with IT professionals, vendors, and business stakeholders. Regularly required to sit, stand, bend, reach and move about office building and job trailers Ability to drive to job sites to meet with teams/employees in outdoor construction environments and may include: high heat, walking on uneven terrain, climb / descend stairs, loud noises Lift and move up to 15 pounds Ability to wear required PPE on job sites

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. As a Systems Engineer for the SDA GMI program, you'll be a member of a cross-functional team responsible for developing and deploying the state-of-the-art ground operational system. We encourage you to apply if you have any of these preferred skills or experiences: Ground system design or scheduling knowledge Tracking mission design knowledge Satellite communications knowledge Ground to Satellite communication knowledge System/Software design for cloud-based microservice architecture Learn more about the SDA Program - Featured Job Opportunities - SDA (gdmissionsystems.com) What sets you apart: Success leading the systems development life cycle with strong proficiency with requirements management and system modeling tools Creative thinker motivated to apply technical standards and methodologies to develop solutions Collaborative team player with the ability to provide technical leadership and position others for success Strong presentation and communications skills with experience in the art of negotiation and the ability to meet challenging customer requirements with win-win solutions Commitment to ongoing professional development for yourself and others Our Commitment to You: An exciting career path with opportunities for continuous learning and development. Research oriented work, alongside award winning teams developing practical solutions for our nation's security Flexible schedules with every other Friday off work, if desired (9/80 schedule) Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more Workplace Options: This position is fully on-site, OR Hybrid/Flex While on-site, you will be a part of the Scottsdale location facility Target salary range: USD $101,357.00/Yr. - USD $109,672.00/Yr. This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Additional Qualifications/Responsibilities Basic Qualifications Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 5+ years of job-related experience, or a Master's degree with 3+ years of job-related experience. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is preferred at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.

In this role, you will impact the success of our engineering operations by delivering high-quality support services, resolving technical issues, and contributing to continuous improvement initiatives. At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying, and developing successors, driving retention and engagement, and fostering an inclusive culture. Key Responsibilities Help our procurement team with placing orders Assist in keeping records of our bill of materials requests The position will multitask with our electrical services team in part order and researching parts. Collaborate with cross-functional teams to ensure successful project execution and support. YOU MUST HAVE High Diploma Minimum of 2 years of experience in engineering support or related roles. Strong technical knowledge and understanding of engineering principles. Proficiency in using engineering tools and software relevant to the role. WE VALUE Advanced Engineering degrees such as EE (Electrical Engineering) or ME (Mechanical Engineering). Experience in project management and execution. Strong analytical and problem-solving abilities. Ability to work effectively in a team-oriented environment. ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, care or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. BENEFITS OF WORKING FOR HONEYWELL In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and Paid Holidays. For more information visit: Benefits At a Glance | Honeywell Benefits The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: January 20, 2026 U.S. PERSON REQUIREMENTS Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S.

We're CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community. The IT Community Technology III role is responsible for providing technical support, troubleshooting, implementation of community-based technology solutions, and serving as a team lead for the Community Application Support team. This role acts as the primary Tier One support for VMS, SmartWebs, Homewise Docs, and other integrated community systems, ensuring smooth operations for CCMC's 250+ master-planned communities. Additionally, the position includes on-call support responsibilities and is expected to maintain 25% billable time through project-based work and advisory services. RESPONSIBILITIES 1. Community Software Support & User Assistance Ensure community staff and managers have proper access to required systems. Assist with user onboarding, account setup, and permissions management. Support training and best practices adoption for community technology. Maintain data integrity and system performance monitoring. 2. Backend Support & Tier One Responsibilities Serve as Tier One support for VMS, SmartWebs, Homewise Docs, and other integrated community platforms. Provide first-line troubleshooting for software issues, data discrepancies, and access problems. Escalate unresolved or complex cases to Tier Two support, vendors, or internal IT teams. Document common issues and resolutions in a knowledge base to streamline future troubleshooting. 3. On-Call Support & Incident Management Participate in on-call rotation to provide after-hours support for critical issues impacting community operations. Respond to emergency system outages or security incidents within SLA guidelines. Escalate high-impact incidents to IT leadership and vendors as necessary. 4. Training & Documentation Develop and conduct training sessions on VMS, SmartWebs, Homewise Docs, and security best practices. Create and maintain knowledge base articles, FAQs, and troubleshooting guides. Assist community managers in leveraging technology to optimize operations. 5. Vendor & Stakeholder Collaboration Act as a liaison between communities, IT leadership, and software vendors to ensure smooth system performance. Participate in Quarterly Business Reviews (QBRs) with key technology vendors. Provide feedback to vendors on system issues, enhancement requests, and troubleshooting improvements. 6. Leadership & Mentorship Serve as team lead for the Community Applications Support team, providing guidance, mentorship, and informal supervision of day-to-day tasks. Train and coach Community Support Tech I and II team members to build skillsets and ensure consistent support delivery. Collaborate with IT leadership to improve team workflows, knowledge sharing, and professional development. 7. Key Performance Indicators Billable Time Contribution: Maintain 25% billable time (Includes project work, advisory, and value-add services). User Satisfaction Score: Maintain 4.2/5.0 rating on IT Support feedback surveys. REQUIREMENTS Minimum Qualifications Bachelor's degree or equivalent experience in IT, Computer Science, or Business Technology. 3 - 5 years of IT experience, preferably with community management technology. Strong expertise in networking, cloud platforms, and SaaS applications. Ability to work independently and handle multiple priorities in a fast-paced environment. Ability to travel up to 50% Preferred Qualifications Previous experience supporting VMS, SmartWebs, Homewise Docs, or similar SaaS applications. Familiarity with association management software and HOA/community technology. Experience in IT incident management and vendor coordination. COMPETENCIES Functional/Technical Skills required working in IT systems Executing proposals with advanced scheduling skills for project phases Highly adaptable in multiple business settings PHYSICAL REQUIREMENTS Lifting: Lifting up to 100 lbs Mobility: Might require ladders, lifts, walking across a community/office Working conditions: May require working outdoors depending on the requirement of the project with hybrid Office, Sites, or WFH. Hybrid work environment with occasional onsite community visits. On-call support rotation is required, including some evenings and weekends. Must be able to travel as needed to community locations. Ability to travel up to 50% Personal protective gear: Required when operating a lift on a rare occasion, full body harness which will be paid for by the community project Extended Sitting or Standing: May be required occasionally dependent on the project/project type. Capability to sit or stand for extended periods during meetings or events Manual Dexterity: Skills in using technology, including computers, mobile devices, computer systems, and controllers (Cabling/Wiring/terminating cabling) Driving: Ability to operate a motor vehicle for travel in remote cities outside home base (Scottsdale) which includes rentals. MVR review will be conducted (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.) We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodation in performing the job duties as described in the job description, discuss with your manager. If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver's license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements. What we offer: Comprehensive benefits package including medical, dental, and vision Wellness program Flexible Spending Accounts Company-matching 401k contributions Paid time off for vacation, holidays, medical, and volunteering Paid parental leave Training and educational assistance Support programs, including Employee Assistance Program and Calm Health Optional benefits including short- and long-term disability, life insurance, and pet insurance Most importantly, a caring team who is dedicated to your success!

Job Classification Title: IT Support Technician Working Title(s): Information Technology Desktop Technician Who we are The City of Tolleson is seeking a dedicated and customer-focused IT Desktop Support Technician to join our Information Technology team. This position plays a key role in supporting City staff by ensuring reliable and efficient technology operations. If you enjoy solving technical challenges, working in a collaborative environment, and making a meaningful impact through IT service, we encourage you to apply. The City of Tolleson is known for its strong sense of community, preserving neighborhood character and livability amid regional growth. Despite our small size, we compete in economic and community development, workforce recruitment, and retention, guided by our Vision Statement that balances community values with future growth. As the first Certified Autism Center in the West Valley, we are committed to inclusivity and fostering social connections, creating a welcoming environment for all. Join us in building a diverse workforce that honors our past and shapes a vibrant future. Position Description The IT Desktop Support Technician provides day-to-day technical assistance for City staff by supporting computers, cellular and desktop phones, software, networking, peripherals and audio-visual equipment. The technician installs, configures, maintains, and repairs technology assets; manages user accounts and access; responds to and documents service tickets and knowledge base articles; and troubleshoots hardware, software, and connectivity issues through in-person, phone, email, and remote support. Responsibilities also include supporting audio-visual systems in conference rooms, offices, and Council Chambers-conducting setup, testing, and event support for staff and elected officials, including after hours when needed. The position assists with application setup, cabling and patching tasks, technology training for employees, and coordinating repairs or equipment lifecycle needs with vendors. The technician helps maintain accurate records, orders equipment within established guidelines, and participates in on-call rotation. This role fosters inclusive working relationships, communicates clearly with users of all technical backgrounds, and performs related duties to support reliable, secure, and efficient City technology operations. Qualifications High school diploma or GED from an accredited institution and one (1) year of basic IT support experience; or an equivalent combination of education and experience sufficient to perform the essential duties. Valid Arizona driver's license required. IT certifications (CompTIA A+, Network+, Microsoft, etc.) highly preferred. >>> Click on Full Job Description for additional position details. Physical Demands Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. Light: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree. Working Conditions are in an office setting. Depending on assignment some local travel may be required. Closing Date: Open until filled Hiring Salary: $23.23 - $27.88 Hourly D.O.E. Salary for internal promotion Section 603.3.2 of Employee Handbook Applications reviewed weekly, with first review December 22, 2025. Full Salary Range: $23.23-$32.52 Hourly Additional Application Information It is important that your application shows all relevant work experience and education. Work experience must be noted on the application. Applicants may be rejected if not fully complete. Your resume may not be substituted as an application. Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at ************. EOE/M/F/D/V/SO

The Field Specialist is an essential member of our team, contributing to the creation, maintenance, and enhancement of outdoor spaces. As a dedicated brand ambassador for Creative Environments, you will actively enhance customer experience and promote retention through exceptional service. You will assist with installations and repairs, timely close work orders, and offer proactive support to Field Technicians to ensure work orders are completed accurately and efficiently. Your primary responsibilities include performing various physical tasks while ensuring safety through proper tool use, site cleanliness, and truck organization Job Responsibilities Follow instructions from the site foreman to complete tasks effectively Work collaboratively with other team members to meet project deadlines Adhere to all safety protocols and company policies Assist in clearing and preparing sites for landscaping projects Remove debris, rocks, and other materials to ensure a clean and safe work area Load and unload materials, tools, and equipment Assist in the installation of hardscape elements such as walkways, patios, retaining walls, and other structures. Help with the installation of irrigation systems, including digging trenches and laying pipes Plant trees, shrubs, flowers, and grass according to design specifications Operate and maintain landscape equipment and tools, ensuring they are in good working condition Perform all duties while providing excellent customer service, ensuring a positive experience for all clients

Job Description Application Support Specialist Information Technology Department Finance & Administration Division Tsaile Campus Duty Schedule: Monday - Friday, 8:00 am - 5:00 pm; may require some work after hours and weekends. Summary/Objective of Position: Under the general supervision of the IT Operations Manager, the Applications Developer accomplishes the ITD's strategic goals and objectives by planning, organizing, and implementing the assigned functions and projects required to operate and maintain optimal departmental activities and services; maintains confidentiality of all privileged information. The Applications Developer is responsible for providing exceptional customer service and for working closely with the Enterprise Application Administrator on more complex issues. Use technical expertise in resolving interface problems and/or escalating problems within Jenzabar. The Applications Developer will communicate the appropriate resolution to the user and/or coordinate with other teams within ITD when necessary. Work closely with the other team members to research, create, design, and implement integrations with the Jenzabar EX modules, utilizing technical integration and automation methods. Description of Essential Functions of the Position Disclaimer: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the job. While this list is intended to reflect the current job accurately, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 5% - Maintain records of work activities through the use of the IT-Help Desk Request System. Troubleshoot issues and document solutions using the Help Desk Request System. 30% - Creating and maintaining digital forms and automated processes using the Softdocs Etrieve platform. Designing and developing eForms and workflows, integrating them with other systems, writing custom code (JSON, HTML, SQL, APIs), gathering requirements, troubleshooting, and providing support and training. Consulting with clients to analyze processes, gathering requirements for implementation plans, configuring the Etrieve software, working with project teams, training clients, and ensuring clients achieve their desired outcomes. Managing client onboarding, coordinating project teams, communicating project details and deadlines, monitoring execution, and providing status reports. 20% - Performs day-to-day support of all applications, including Jenzabar EX in any module and JICS internal website. Design and program web integrations with other services to automate processes for efficiency. Build and execute unit tests and integration tests. Research and troubleshoot user-reported issues to provide the user with a solution using standard methods as advised by Jenzabar. Document issues and solutions in a complete, concise manner for use in the internal/external knowledge base. 20% - Configure and program features and capabilities in Jenzabar based on requirements gathering and approval from module managers. Develops changes in the test system. Assists users in performing testing and resolving any errors and issues. Under the direction of the IT Operations Manager and Applications Developer, accept users and stakeholders, and implement changes in production/live systems. 10% - Develops application features, including presentation and business logic layers, using a strong understanding of UI, cross-browser compatibility, general web functions, and web services. Work with Web Applications and programming languages such as HTML, CSS, JavaScript, JQuery and API's and other tools to allow the creation of and the support of data delivery. 10% - Serve as an advanced level of support for Helpdesk personnel for interface and integration issues. 5% - Assists Enterprise Applications Administrator with planning and participates in implementation and integration projects. Serves as backup to Enterprise Applications Administrator. Other duties as assigned. QUALIFICATIONS Education & Experience Minimum: Bachelor's Degree in Computer Science or related field plus three (3) years of computer experience working with Enterprise Applications or an elated field or equivalent experience. 3 years of experience in enterprise application administration, database management, and application deployment tools. 3 years of experience in application development, Integration, and API technologies Preferred: 3 years of experience with DBMS (MySQL) database, Windows OS 3 years of experience with HTML, JAVA, JavaScript, PERL, and C++, Web Services (REST/SOAP) 3 years of experience with CGI-BIN programming and dynamic/interactive web pages. Microsoft SQL Server database Certification strongly preferred Knowledge: Knowledge in enterprise application administration, database management, and application deployment tools. Substantial experience in application development, Integration, and API technologies Experience with Jenzabar, InfoMaker, and JICS Demonstrated knowledge of DBMS (MySQL) database, Windows OS Experience with HTML, JAVA, JavaScript, PERL, and C++, Web Services (REST/SOAP) Experience with CGI-BIN programming and dynamic/interactive web pages. Skills: Communicate clearly and concisely, both orally and in writing, with all levels of internal and external contacts to provide clarity; gather and disseminate information, and resolve issues. Demonstrate excellent analytical and critical thinking skills Must be able to read, interpret, and write technical documentation Ability to model programs and systems to meet the needs of users for desired results Ability to train small or large groups of end users. Ability to communicate technical information to non-technical users. Ability to cultivate positive working relationships with end users and co-workers. Ability to interact with individuals from a wide variety of culturally diverse backgrounds. Set job priorities and meet deadlines Abilities: Oral fluency in Navajo is highly desirable, but not mandatory. Ability to master new technologies quickly. Proven ability to efficiently work in a team environment and bring projects to completion. Ability to work well both independently and in a team with faculty, staff, and students. Maintain confidentiality. Physical Requirements, Work Environment & Travel: While performing the duties of this job, the employee is frequently required to sit; talk or hear; use hands to finger, handle, feel objects, tools, or controls; and reach with hands and arms. The employee is regularly required to walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Other Requirement(s): Valid Driver's License. Defensive Driving Certification.

Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners. We are proud to be recognized as Ranking Arizona s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more. As our portfolio continues to grow, so do our Integrated Operations Network! Mark-Taylor is hiring an Application Specialist I, to assisting prospective residents with application submissions and ensuring the accurate collection and review of required documentation. As an Application Specialist I, you will work at our Corporate office located in McCormick Ranch neighborhood of Scottsdale, AZ. You will represent the Mark-Taylor by effectively collaborating with onsite community teams to facilitate a smooth and efficient application process. You're Excited About This Role Because You Will: Guide prospective residents through the application process, providing clear instructions on requirements, fees, and timelines. Address applicant questions or concerns, offering professional support to ensure a positive experience. Verify basic applicant information, such as income, employment, and rental history, using standard checklists. Process incoming rental applications, ensuring all required documents are received. Respond and communicate to basic inquiries about the application process and timeline. Communicate with onsite community teams to facilitate the review and approval of applications. Ensure all applications are processed in compliance with Fair Housing Laws and company policies. Efficiently type, prepare, and send leases accurately to prospective residents. Handle sensitive applicant information with confidentiality and professionalism. Follow standard operating procedures to ensure accuracy and compliance. Participate in ongoing training and development through Mark-Taylor programs and San Casa virtual learning to stay updated on policies and best practices. We're Excited to Meet You! Ideally, You Will Bring: 1+ year of experience as a Leasing Consultant, or in customer service, sales, or contact center role. Attention to detail, familiarity with multifamily housing applications, and excellent communication skills. Intermediate computer skills with the ability to quickly learn new systems; experience with ResMan or property management software is preferred. Strong communication Why You ll Love Working at Mark-Taylor: Opportunities for career growth Employee referral program Paid time off, paid sick time, paid holidays, paid volunteer time Medical, dental, vision benefits, including paid parental leave 401k with company match Employee appreciation events MT Wellness program with optional Gympass membership Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers) Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing. The Application Specialist I position will require weekend availability.

Harvest Preparatory Academy is a K-12 Charter School located in Yuma and San Luis Arizona. We are currently accepting applications for a qualified IT Technician. Harvest Preparatory Academy prides itself on excellence; we are looking for a candidate that will enhance our level of excellence and take pride in their work. Duties include, but are not limited to: Perform regular support and maintenance of IT equipment including desktops, servers, and network infrastructure for the HPA community Handle IT issues and problems, reporting and requesting assistance from IT management as necessary. Assess and ensure help desk tickets and technical issues are adequately recorded. Prioritize help desk tickets and work on resolutions in priority order Printer maintenance Application & Program maintenance Provide one-on-one training for unique HPA IT systems as needed and time is available. Network & Internet Maintenance / Monitoring Back up all updated files/programs/folders Create & Clean-up accounts (, Active Directory, Cisco Phone, Office365, Guardian, Etc.) Qualifications: High School Diploma or GED Three (3) years experience in IT field or comparable education in IT field Bilingual preferred but not required Qualified applicants will possess the following attributes: Self-starter and motivated worker/take initiative Strong leadership skills Ability to multitask Strong organization skills Strong communication skills Ability to work independently and research solutions Knowledge of Windows and Mac operation system, applications and settings Knowledge of MS Office applications Knowledge of Cisco phone systems a plus but not required

Basic Qualifications Education Requirements: Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 8+ years of job-related experience, or a Master's degree plus 6+ years of job-related experience. Clearance Requirements: Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position ROLE AND POSITION OBJECTIVES: $10k sign-on bonus (for TEMPEST Certified Candidate) GDMS Relocation Package Available This position is 2nd shift, flexibility between 2:30-3:30pm start time to 11pm for standard 40hr work week. Will adjust if 9/80 schedule is preferred General Dynamics Mission Systems has an immediate opening for an experienced TEMPEST Test Support Specialist. As a member of the EMI/TEMPEST Group the candidate will perform TEMPEST testing and support the development of TEMPEST Test Plans/Reports for a wide variety of tactical communications systems, rugged communications equipment, and computer equipment for military applications. Products range from tabletop subsystems to large complex vehicular systems. This position provides an opportunity to further advance the cutting-edge technology that supports some of our nation's core defense/intelligence services and systems. General Dynamics Mission Systems employees work closely with esteemed customers to develop solutions that allow them to carry out high-stakes national security missions. We encourage you to apply if you have any of these preferred skills or experiences: 1) Currently a Certified TEMPEST Professional Level I or II; 2) Have the required training /experience to obtain TEMPEST Certification within 12 months; 3) Familiar with testing in accordance with TEMPEST/1-92, CNSSAM TEMPEST 01-02, and/or MIL-STD-461. What sets you apart: Familiarity with a variety of test equipment including EMI/TEMPEST Receivers, Oscilloscopes, Spectrum Analyzers, Network Analyzers, Signal Generators, etc. Experience with developing or reviewing TEMPEST Test Plans and Reports. Perform TEMPEST testing in accordance with the applicable standards. Experience working in a lab environment including troubleshooting test issues/failures and recommending solutions. Manage equipment calibrations and repairs. Candidate must be able to work in a team environment and collaborate across programs and shifts. Candidate must be able to work independently, communicate clearly, and effectively with employees and customers. Our Commitment to You: An exciting career path with opportunities for continuous learning and development. Research oriented work, alongside award winning teams developing practical solutions for our nation's security Flexible schedules with every other Friday off work, if desired (9/80 schedule) Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more See more at gdmissionsystems.com/careers/why-work-for-us/benefits Workplace Options: This position is fully on-site. While on-site, you will be a part of the GDMS EMC/TEMPEST Group in Scottsdale, Arizona Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $126,862.00 - USD $137,269.00 /Yr. Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Are you a recent graduate in Mining Engineering or Computer Science looking to start your career in mining technology? Join us as a MineStar Application Specialist and help transform the future of mining operations. You'll work with Cat MineStar™ Command for Hauling, supporting autonomous haulage systems that keep fleets of CAT trucks running safely and efficiently. This position is based at the Asarco Ray Mine in Arizona, working closely with a key customer. Your schedule will align with the customer's roster and may vary based on project needs. Why You'll Love This Role: Innovative Technology: Be part of a team pioneering autonomous mining solutions. Global Impact: Collaborate with leading mining companies and influence industry standards. Career Development: Access structured training, mentorship, and growth opportunities within a global organization. Work-Life Balance: Flexible scheduling aligned with customer operations. What You'll Do: Support Autonomous Systems: Assist in implementing and optimizing MineStar Command for Hauling performance. Champion Safety: Promote safety best practices in autonomous operations. Continuous Improvement: Contribute to projects that enhance mining efficiency and technology adoption. Collaborate: Work closely with internal teams and customers to provide technical support and solutions. Quality Assurance: Help with hardware/software installation and configuration, ensuring QA/QC standards. Analyze & Report: Collect data, benchmark system performance, and identify improvement opportunities. What We're Looking For: Technical Excellence: Experience in mining technology, automation, and data-driven solutions. Problem-Solving Skills: Ability to analyze challenges and propose innovative solutions. Communication: Strong interpersonal skills and ability to work in a team environment. Adaptability: Comfortable working in dynamic, fast-paced settings. Top Candidates will also have: Bachelor Degree in Mining Engineering or Computer Science. Familiarity with mining operations or technology systems. Exposure to programming, networking, or fleet management systems. Additional Information: This role is a customer site-based position at Asarco Ray Mine located in Kearny, AZ. Company housing is not provided. However, we do offer shuttle transportation with pick‑up locations available in Mesa, AZ and Tucson, AZ. Minestar Application Specialists work a 7x7-off day shift roster. This position requires working 12‑hour shifts in a fast‑paced, hands‑on environment. If your scheduled shift falls on a federal holiday, you will be required to work that day. Sponsorship is not available for this position. Domestic relocation is available. Summary Pay Range: $79,800.00 - $119,760.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. Medical, dental, and vision benefits* Paid time off plan (Vacation, Holidays, Volunteer, etc.)* 401(k) savings plans* Health Savings Account (HSA)* Flexible Spending Accounts (FSAs)* Health Lifestyle Programs* Employee Assistance Program* Voluntary Benefits and Employee Discounts* Career Development* Incentive bonus* Disability benefits Life Insurance Parental leave Adoption benefits Tuition Reimbursement * These benefits also apply to part-time employees Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** Posting Dates: December 18, 2025 - January 21, 2026 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community.

IDEALFORCE has a CONTRACT position available immediately for Application Support Specialist to join our customer in Phoenix Arizona. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Client is considering only LOCAL CANDIDATES for this position. The Application Support Specialist provides technical support to end users for a variety of Arizona Department of Education applications. Job Description • Responds to specific needs of teachers and administrators and complex customer inquiries via phone and email • Provides one-to-one training to end users regarding systems functionality to audiences with varying levels of computer experience • Answers general "how-to" questions for a variety of ADE applications, such as password support and troubleshooting content issues • Updates and maintains logs of customer support issues within ADE systems and escalates issues that cannot be resolved to the IT team • Performs other duties upon request. Qualifications • Associates degree or equivalent from a technical school; Bachelor's degree in information technology, education, or related is preferred • Minimum of 1 year technical help-desk work experience required • Basic technical knowledge of databases, networking, web servers, computer hardware and browsers required • Knowledge of the Arizona k-12 school system preferred • Working knowledge of student information systems and project management software preferred • Demonstrated ability to use discretion and make sound decisions • Ability to excel in a collaborative and distributed team environment • Ability to work with a minimal amount of direction while being pro-active in keeping their management informed of project related issues • Ability to work under pressure • Ability to respectfully question ideas and share a point of view with others in support of the business requirements and needs • Proven strong problem-solving skills, troubleshooting, and root cause analysis • Excellent written and verbal communication skills • Strong aspiration to learn new technologies • Proven strong relationship-building and communication skills with team members and business users • Ability to maintain confidentiality -Windows 7 - Intermediate - 3 yrs exp -MS Office - Advanced - 3 yrs exp Additional Information - "All your information will be kept confidential according to EEO guidelines". - All candidates who are authorized to work in US are encouraged to apply. - Candidates must clear the Background check prior to commencing the assignment. THIRD PARTY CANDIDATES: Email your candidate/s resume to pete dot tylor at idealforce.com along with the following details: Rate, Current location and Availability. Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Information Technology Department Finance & Administration Division Tsaile Campus Duty Schedule: Monday - Friday, 8:00 am - 5:00 pm; may require some work after hours and weekends. Under the general supervision of the IT Operations Manager, the Applications Developer accomplishes the ITD's strategic goals and objectives by planning, organizing, and implementing the assigned functions and projects required to operate and maintain optimal departmental activities and services; maintains confidentiality of all privileged information. The Applications Developer is responsible for providing exceptional customer service and for working closely with the Enterprise Application Administrator on more complex issues. Use technical expertise in resolving interface problems and/or escalating problems within Jenzabar. The Applications Developer will communicate the appropriate resolution to the user and/or coordinate with other teams within ITD when necessary. Work closely with the other team members to research, create, design, and implement integrations with the Jenzabar EX modules, utilizing technical integration and automation methods. Description of Essential Functions of the Position Disclaimer: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the job. While this list is intended to reflect the current job accurately, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 5% - Maintain records of work activities through the use of the IT-Help Desk Request System. Troubleshoot issues and document solutions using the Help Desk Request System. 30% - Creating and maintaining digital forms and automated processes using the Softdocs Etrieve platform. Designing and developing eForms and workflows, integrating them with other systems, writing custom code (JSON, HTML, SQL, APIs), gathering requirements, troubleshooting, and providing support and training. Consulting with clients to analyze processes, gathering requirements for implementation plans, configuring the Etrieve software, working with project teams, training clients, and ensuring clients achieve their desired outcomes. Managing client onboarding, coordinating project teams, communicating project details and deadlines, monitoring execution, and providing status reports. 20% - Performs day-to-day support of all applications, including Jenzabar EX in any module and JICS internal website. Design and program web integrations with other services to automate processes for efficiency. Build and execute unit tests and integration tests. Research and troubleshoot user-reported issues to provide the user with a solution using standard methods as advised by Jenzabar. Document issues and solutions in a complete, concise manner for use in the internal/external knowledge base. 20% - Configure and program features and capabilities in Jenzabar based on requirements gathering and approval from module managers. Develops changes in the test system. Assists users in performing testing and resolving any errors and issues. Under the direction of the IT Operations Manager and Applications Developer, accept users and stakeholders, and implement changes in production/live systems. 10% - Develops application features, including presentation and business logic layers, using a strong understanding of UI, cross-browser compatibility, general web functions, and web services. Work with Web Applications and programming languages such as HTML, CSS, JavaScript, JQuery and API's and other tools to allow the creation of and the support of data delivery. 10% - Serve as an advanced level of support for Helpdesk personnel for interface and integration issues. 5% - Assists Enterprise Applications Administrator with planning and participates in implementation and integration projects. Serves as backup to Enterprise Applications Administrator. Other duties as assigned. QUALIFICATIONS Education & Experience Minimum: Bachelor's Degree in Computer Science or related field plus three (3) years of computer experience working with Enterprise Applications or an elated field or equivalent experience. 3 years of experience in enterprise application administration, database management, and application deployment tools. 3 years of experience in application development, Integration, and API technologies Preferred: 3 years of experience with DBMS (MySQL) database, Windows OS 3 years of experience with HTML, JAVA, JavaScript, PERL, and C++, Web Services (REST/SOAP) 3 years of experience with CGI-BIN programming and dynamic/interactive web pages. Microsoft SQL Server database Certification strongly preferred Knowledge: Knowledge in enterprise application administration, database management, and application deployment tools. Substantial experience in application development, Integration, and API technologies Experience with Jenzabar, InfoMaker, and JICS Demonstrated knowledge of DBMS (MySQL) database, Windows OS Experience with HTML, JAVA, JavaScript, PERL, and C++, Web Services (REST/SOAP) Experience with CGI-BIN programming and dynamic/interactive web pages. Skills: Communicate clearly and concisely, both orally and in writing, with all levels of internal and external contacts to provide clarity; gather and disseminate information, and resolve issues. Demonstrate excellent analytical and critical thinking skills Must be able to read, interpret, and write technical documentation Ability to model programs and systems to meet the needs of users for desired results Ability to train small or large groups of end users. Ability to communicate technical information to non-technical users. Ability to cultivate positive working relationships with end users and co-workers. Ability to interact with individuals from a wide variety of culturally diverse backgrounds. Set job priorities and meet deadlines Abilities: Oral fluency in Navajo is highly desirable, but not mandatory. Ability to master new technologies quickly. Proven ability to efficiently work in a team environment and bring projects to completion. Ability to work well both independently and in a team with faculty, staff, and students. Maintain confidentiality. Physical Requirements, Work Environment & Travel: While performing the duties of this job, the employee is frequently required to sit; talk or hear; use hands to finger, handle, feel objects, tools, or controls; and reach with hands and arms. The employee is regularly required to walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Other Requirement(s): Valid Driver's License. Defensive Driving Certification.

Basic Qualifications Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 5+ years of job-related experience, or a Master's degree with 3+ years of job-related experience. CLEARANCE REQUIREMENTS: Applicants selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position Put your engineering talent to the ultimate test. At General Dynamics Mission Systems, we create the technologies, products and services that help our service members, intelligence analysts and first responders keep our nation safe. The work we do is so advanced our teams often redefine what's possible for the world. If you want to be a leader with the company that delivers smart solutions for our nation's challenges, this is your opportunity. We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers' missions in cyber, RF, undersea, interstellar and everything in between. In our highly collaborative and global environment, boasting a collaborative and global environment, we'll rely on you to participate as an active team member knowledgeable of the networking environment including routers, switches, circuits, firewalls, wireless, intrusion prevention devices, etc. What you'll experience: Technologies that aren't just top-notch, they're often top-secret A team of bold thinkers committed to exploring what's next Opportunities to gain new knowledge - as it's discovered What you bring to the table: Subject matter expert (SME) in one discipline/field and developing working knowledge in adjacent disciplines/fields Proficient understanding and application of engineering principles, concepts, practices, and standards Ability to communication effectively with the customer and our vendors Self-Starter, hands on leader to for prototype efforts Understanding of Server Management, OS configuration, remote connections Knowledge of Switches; physical connectivity, and logical configurations Router configurations including IP Tables and subnets Network Testers o STE: Viavi T-BERD o Configuration and Operation Fiber optic transceivers use and configuration Timing Distribution: 10Mhz, 1PPS, NTP/PTP Network Protocol (UDP, TCP, Layer 2, Vita 49) Internet and Optical Physical Layers What sets you apart: Creative thinking with the ability to multi-task Commitment to ongoing professional development Team player who thrives in collaborative environments and revels in team success #LI-Hybrid Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $106,477.00 - USD $115,212.00 /Yr. Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans