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Remote support specialist jobs in Arizona - 716 jobs

  • Tech Support Representative

    Afni 4.1company rating

    Remote support specialist job in Tucson, AZ

    Career paths start at $18.50 (includes $0.50 onsite differential)/hr with 40 hour work weeks. What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound calls from people looking for assistance with those issues. Due to the extensive knowledge needed to troubleshoot those issues, the training timeframe for these positions is longer and more intense than our other available positions. Stability, encouragement, a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What are the qualifications to be a Tech Support Representative at Afni? Six months of customer service experience Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States
    $28k-31k yearly est. 2d ago
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  • Facilitates Operation Support Associate (Accounting/ Finance)

    CBRE 4.5company rating

    Remote support specialist job in Phoenix, AZ

    Job ID 255310 Posted 09-Jan-2026 Service line GWS Segment Role type Full-time Areas of Interest Accounting/Finance, Administrative, Facilities Management Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery. In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience. **About the Role:** As a CBRE Contract Support Associate, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled. **What You'll Do:** + Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction. + Understand the scope of the contract and make sure that all work is carried out accordingly. + Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets. + Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork. + Review processed invoices and ensure accurate cost center coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders. + Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account. + Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs. + Deliver monthly reporting support on Contract and Business Unit Reviews. + Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment. Maintain QHSE documentation and ensure it is available using company systems. + Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques. + Impact own team and other teams whose work activities are closely related. + Suggest improvements to existing processes and solutions to improve the efficiency of the team. **What You'll Need:** + High School Diploma or GED with 3-4 years of job-related experience. + A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required. + Ability to evaluate and communicate unusual and/or complex content in a concise and logical way. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Organizational skills with an advanced inquisitive mindset. + Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. **Why CBRE?** When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service, and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential. **Applicant AI Use Disclosure** We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. These updates reflect our commitment to clarity, inclusivity, and a consistent candidate experience across all postings. I ask you to encourage your teams to begin incorporating the updated statements into all new job adverts immediately - this will help us maintain alignment with our brand tone and hiring values. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at *************** (U.S.) and *************** (Canada). CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (******************************************************************************* CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
    $28k-38k yearly est. 2d ago
  • Senior Advanced Engineering Support Specialist

    General Dynamics Mission Systems 4.9company rating

    Remote support specialist job in Scottsdale, AZ

    Basic Qualifications Education Requirements: Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 8+ years of job-related experience, or a Master's degree with 6+ years of job-related experience. Clearance Requirements: Ability to obtain a Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position Imagine a world-class engineering environment. Now add a team of exceptional talent along with technologies that are so advanced they're often classified. That's what you'll find at General Dynamics Mission Systems. Here you'll lead amazing engineers as they invent the technologies, products and services that help our service members, intelligence analysts and first responders keep our nation safe. If you want the chance to lead, it's time to bring your talent to General Dynamics Mission Systems. We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers' missions in cyber, RF, undersea, interstellar and everything in between. As a candidate with extensive experience, the Senior Advanced Engineer Support Specialist will work directly with Engineering and Manufacturing to determine the most practical and cost-efficient methods to design, analyze, troubleshoot and provide technical skills during research and/or product development; and determine, monitor, and review costs, operational budgets and schedules, and manpower requirements. You'll be expected to engage with all aspects of Engineering disciplines through all phases of Product Design including Requirements Analysis, Use Cases and Data Flow Diagrams development as well as defining system integration through Interface Control Documents (ICDs) development. You'll also perform research and engineering laboratory functions involving the layout, fabrication, assembly, testing, troubleshooting, repairing and modification or electronic or electro-mechanical devices, assemblies, subsystems, and systems, as well as system integration and testing of hardware. What you'll experience: Technologies that aren't just top-notch, they're often top-secret A team of bold thinkers committed to exploring what's next Opportunities to gain new knowledge - as it's discovered What you bring to the table: A Bachelor's of Science or Technology degree, a related specialized area or field (or equivalent experience) plus a minimum of 8 years of relevant experience; or Master's degree plus a minimum of 6 years of relevant experience Expertise in systems engineering, network/system management with demonstrable background in research support and in-depth, hands-on knowledge of COTS/GOTS network and systems management applications Subject matter expert (SME) in at least one discipline/field and working knowledge in multiple adjacent disciplines/fields What sets you apart: Creative thinking with the ability to multi-task Commitment to ongoing professional development Team player who thrives in collaborative environments and revels in team success #LI-Hybrid Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $133,120.00 - USD $144,040.00 /Yr. Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $133.1k-144k yearly Auto-Apply 60d+ ago
  • Application and Outreach Support Specialist (28757)

    Idealforce

    Remote support specialist job in Arizona

    IDEALFORCE have a Contract position available immediately for a Application and Outreach Support Specialist to join our customer in Phoenix, AZ. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Client is considering only local candidates for this position. Job Description Student-Teacher-Course Connection Project. Application & Outreach Team member will assist in the comprehensive rollout and support of all products. Team member will promote and support the vision of Arizona Department of Education and its products through communication, both written and verbal. Must be willing to go the extra mile on all endeavors, especially where Local Education Agencies (LEA) are concerned and must adopt and maintain a high level of accountability to this audience. This person should: have experience working in the Arizona K-12 educational system, have a working knowledge of IT procedures possess an expectation of excellence in self for all outreach and follow up endeavors be able to be trained and understand the AZ state course catalog be willing to quickly change direction and/or focus when needed be capable of giving advice to LEAs in an objective and kind manner be able to communicate with all layers of LEA staffing have strong Microsoft product suite knowledge be able to be trained on new applications and then pass that knowledge to others Qualifications The applicant must have at least 2 years in K - 12 education system experience (teacher, administrator, IT staff, former SAIS coordinator, registrar, etc). The applicant should be knowledgeable in the use of Internet Explorer and Microsoft Excel, and have database experience. They should have proficiency at managing multiple, simultaneous tasks, excellent oral and written communication skills, including the ability to handle difficult situations with tact and discretion. BS/BA degree or equivalent is desired. Additional Information - "All your information will be kept confidential according to EEO guidelines". - All candidates who are authorized to work in US are encouraged to apply. - Most of our positions require Candidate to clear the Background check prior to commencing the assignment. SOURCER ASSIGNED: Pete Tylor; Email: pete dot tylor at idealforce.com Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $53k-91k yearly est. 60d+ ago
  • Applications Support Specialist

    Haydon 3.9company rating

    Remote support specialist job in Phoenix, AZ

    The Applications Support Specialist provides day-to-day technical support, troubleshooting, and maintenance for business software applications across the organization. This role is responsible for assisting end users, performing routine system checks, documenting procedures, and escalating complex issues as needed. The Specialist ensures that applications operate smoothly, data remains accurate, and users receive prompt and professional support to maintain productivity. DUTIES / RESPONSIBILITIES User Support & Troubleshooting Provide timely assistance to employees experiencing software or access issues. Diagnose and resolve basic application problems; escalate complex issues to Analysts or vendors as appropriate. Track and document all support requests, resolutions, and recurring issues to improve response processes. System Maintenance & Monitoring Perform regular application health checks and ensure proper system functionality. Maintain user accounts, roles, and permissions in accordance with security protocols. Assist in software updates, patches, and testing efforts under supervision. Training & Documentation Assist in creating and updating user guides, job aids, and training materials. Support group or one-on-one end-user training to promote software proficiency. Collaboration & Communication Work closely with IT staff, business users, and vendors to maintain effective communication. Provide feedback on recurring issues and potential system improvements. Perform other duties or special projects as assigned. MINIMUM EXPERIENCE REQUIRED (KSA's, Education, YOE) Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred. 1-3 years of experience in software support, help desk, or IT operations. Basic understanding of databases, application systems, and troubleshooting methodologies. Strong customer service and communication skills. Excellent organizational and time management abilities. Ability to learn new systems quickly and work independently or as part of a team. PREFERRED EXPERIENCE Experience with system integrations (APIs, middleware, ETL tools). Working knowledge of SQL or query languages for data extraction and analysis. Exposure to financial, timekeeping, or talent management platforms. Project management experience or certification Advanced Excel (VLOOKUP, pivot tables, data visualization). PHYSICAL DEMANDS / WORKING CONDITIONS (environment, noise level, public interactions) Primarily office-based with occasional site visits or vendor meetings. Standard business hours with flexibility for project deadlines or after-hours support. Collaboration with IT professionals, vendors, and business stakeholders. Regularly required to sit, stand, bend, reach and move about office building and job trailers Ability to drive to job sites to meet with teams/employees in outdoor construction environments and may include: high heat, walking on uneven terrain, climb / descend stairs, loud noises Lift and move up to 15 pounds Ability to wear required PPE on job sites
    $37k-64k yearly est. 5d ago
  • Space Force - Advanced Engineering Support Specialist - Scottsdale, AZ

    Msccn

    Remote support specialist job in Scottsdale, AZ

    ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. As a Systems Engineer for the SDA GMI program, you'll be a member of a cross-functional team responsible for developing and deploying the state-of-the-art ground operational system. We encourage you to apply if you have any of these preferred skills or experiences: Ground system design or scheduling knowledge Tracking mission design knowledge Satellite communications knowledge Ground to Satellite communication knowledge System/Software design for cloud-based microservice architecture Learn more about the SDA Program - Featured Job Opportunities - SDA (gdmissionsystems.com) What sets you apart: Success leading the systems development life cycle with strong proficiency with requirements management and system modeling tools Creative thinker motivated to apply technical standards and methodologies to develop solutions Collaborative team player with the ability to provide technical leadership and position others for success Strong presentation and communications skills with experience in the art of negotiation and the ability to meet challenging customer requirements with win-win solutions Commitment to ongoing professional development for yourself and others Our Commitment to You: An exciting career path with opportunities for continuous learning and development. Research oriented work, alongside award winning teams developing practical solutions for our nation's security Flexible schedules with every other Friday off work, if desired (9/80 schedule) Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more Workplace Options: This position is fully on-site, OR Hybrid/Flex While on-site, you will be a part of the Scottsdale location facility Target salary range: USD $101,357.00/Yr. - USD $109,672.00/Yr. This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Additional Qualifications/Responsibilities Basic Qualifications Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 5+ years of job-related experience, or a Master's degree with 3+ years of job-related experience. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is preferred at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
    $101.4k-109.7k yearly 15d ago
  • Engineering Support Specialist I

    Honeywell 4.5company rating

    Remote support specialist job in Tempe, AZ

    In this role, you will impact the success of our engineering operations by delivering high-quality support services, resolving technical issues, and contributing to continuous improvement initiatives. At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying, and developing successors, driving retention and engagement, and fostering an inclusive culture. **Key Responsibilities** + Help our procurement team with placing orders + Assist in keeping records of our bill of materials requests + The position will multitask with our electrical services team in part order and researching parts. + Collaborate with cross-functional teams to ensure successful project execution and support. **YOU MUST HAVE** + High Diploma + Minimum of 2 years of experience in engineering support or related roles. + Strong technical knowledge and understanding of engineering principles. + Proficiency in using engineering tools and software relevant to the role. **WE VALUE** + Advanced Engineering degrees such as EE (Electrical Engineering) or ME (Mechanical Engineering). + Experience in project management and execution. + Strong analytical and problem-solving abilities. + Ability to work effectively in a team-oriented environment. **ABOUT HONEYWELL** Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, care or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. **BENEFITS OF WORKING FOR HONEYWELL** In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and Paid Holidays. For more information visit: Benefits At a Glance | Honeywell Benefits (**************************************************** The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. **Job Posting Date: January 20, 2026** **U.S. PERSON REQUIREMENTS** Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
    $56k-85k yearly est. 2d ago
  • Engineering Support Specialist I

    The Team and Product

    Remote support specialist job in Tempe, AZ

    In this role, you will impact the success of our engineering operations by delivering high-quality support services, resolving technical issues, and contributing to continuous improvement initiatives. At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying, and developing successors, driving retention and engagement, and fostering an inclusive culture. Key Responsibilities Help our procurement team with placing orders Assist in keeping records of our bill of materials requests The position will multitask with our electrical services team in part order and researching parts. Collaborate with cross-functional teams to ensure successful project execution and support. YOU MUST HAVE High Diploma Minimum of 2 years of experience in engineering support or related roles. Strong technical knowledge and understanding of engineering principles. Proficiency in using engineering tools and software relevant to the role. WE VALUE Advanced Engineering degrees such as EE (Electrical Engineering) or ME (Mechanical Engineering). Experience in project management and execution. Strong analytical and problem-solving abilities. Ability to work effectively in a team-oriented environment. ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, care or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. BENEFITS OF WORKING FOR HONEYWELL In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and Paid Holidays. For more information visit: Benefits At a Glance | Honeywell Benefits The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: January 20, 2026 U.S. PERSON REQUIREMENTS Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S.
    $47k-77k yearly est. Auto-Apply 3d ago
  • IT Community Technology III

    Community Management Holdings 4.3company rating

    Remote support specialist job in Scottsdale, AZ

    We're CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community. The IT Community Technology III role is responsible for providing technical support, troubleshooting, implementation of community-based technology solutions, and serving as a team lead for the Community Application Support team. This role acts as the primary Tier One support for VMS, SmartWebs, Homewise Docs, and other integrated community systems, ensuring smooth operations for CCMC's 250+ master-planned communities. Additionally, the position includes on-call support responsibilities and is expected to maintain 25% billable time through project-based work and advisory services. RESPONSIBILITIES 1. Community Software Support & User Assistance Ensure community staff and managers have proper access to required systems. Assist with user onboarding, account setup, and permissions management. Support training and best practices adoption for community technology. Maintain data integrity and system performance monitoring. 2. Backend Support & Tier One Responsibilities Serve as Tier One support for VMS, SmartWebs, Homewise Docs, and other integrated community platforms. Provide first-line troubleshooting for software issues, data discrepancies, and access problems. Escalate unresolved or complex cases to Tier Two support, vendors, or internal IT teams. Document common issues and resolutions in a knowledge base to streamline future troubleshooting. 3. On-Call Support & Incident Management Participate in on-call rotation to provide after-hours support for critical issues impacting community operations. Respond to emergency system outages or security incidents within SLA guidelines. Escalate high-impact incidents to IT leadership and vendors as necessary. 4. Training & Documentation Develop and conduct training sessions on VMS, SmartWebs, Homewise Docs, and security best practices. Create and maintain knowledge base articles, FAQs, and troubleshooting guides. Assist community managers in leveraging technology to optimize operations. 5. Vendor & Stakeholder Collaboration Act as a liaison between communities, IT leadership, and software vendors to ensure smooth system performance. Participate in Quarterly Business Reviews (QBRs) with key technology vendors. Provide feedback to vendors on system issues, enhancement requests, and troubleshooting improvements. 6. Leadership & Mentorship Serve as team lead for the Community Applications Support team, providing guidance, mentorship, and informal supervision of day-to-day tasks. Train and coach Community Support Tech I and II team members to build skillsets and ensure consistent support delivery. Collaborate with IT leadership to improve team workflows, knowledge sharing, and professional development. 7. Key Performance Indicators Billable Time Contribution: Maintain 25% billable time (Includes project work, advisory, and value-add services). User Satisfaction Score: Maintain 4.2/5.0 rating on IT Support feedback surveys. REQUIREMENTS Minimum Qualifications Bachelor's degree or equivalent experience in IT, Computer Science, or Business Technology. 3 - 5 years of IT experience, preferably with community management technology. Strong expertise in networking, cloud platforms, and SaaS applications. Ability to work independently and handle multiple priorities in a fast-paced environment. Ability to travel up to 50% Preferred Qualifications Previous experience supporting VMS, SmartWebs, Homewise Docs, or similar SaaS applications. Familiarity with association management software and HOA/community technology. Experience in IT incident management and vendor coordination. COMPETENCIES Functional/Technical Skills required working in IT systems Executing proposals with advanced scheduling skills for project phases Highly adaptable in multiple business settings PHYSICAL REQUIREMENTS Lifting: Lifting up to 100 lbs Mobility: Might require ladders, lifts, walking across a community/office Working conditions: May require working outdoors depending on the requirement of the project with hybrid Office, Sites, or WFH. Hybrid work environment with occasional onsite community visits. On-call support rotation is required, including some evenings and weekends. Must be able to travel as needed to community locations. Ability to travel up to 50% Personal protective gear: Required when operating a lift on a rare occasion, full body harness which will be paid for by the community project Extended Sitting or Standing: May be required occasionally dependent on the project/project type. Capability to sit or stand for extended periods during meetings or events Manual Dexterity: Skills in using technology, including computers, mobile devices, computer systems, and controllers (Cabling/Wiring/terminating cabling) Driving: Ability to operate a motor vehicle for travel in remote cities outside home base (Scottsdale) which includes rentals. MVR review will be conducted (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.) We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodation in performing the job duties as described in the job description, discuss with your manager. If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver's license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements. What we offer: Comprehensive benefits package including medical, dental, and vision Wellness program Flexible Spending Accounts Company-matching 401k contributions Paid time off for vacation, holidays, medical, and volunteering Paid parental leave Training and educational assistance Support programs, including Employee Assistance Program and Calm Health Optional benefits including short- and long-term disability, life insurance, and pet insurance Most importantly, a caring team who is dedicated to your success!
    $32k-41k yearly est. 13d ago
  • Information Technology Desktop Technician

    City of Tolleson 3.4company rating

    Remote support specialist job in Tolleson, AZ

    Job Classification Title: IT Support Technician Working Title(s): Information Technology Desktop Technician Who we are The City of Tolleson is seeking a dedicated and customer-focused IT Desktop Support Technician to join our Information Technology team. This position plays a key role in supporting City staff by ensuring reliable and efficient technology operations. If you enjoy solving technical challenges, working in a collaborative environment, and making a meaningful impact through IT service, we encourage you to apply. The City of Tolleson is known for its strong sense of community, preserving neighborhood character and livability amid regional growth. Despite our small size, we compete in economic and community development, workforce recruitment, and retention, guided by our Vision Statement that balances community values with future growth. As the first Certified Autism Center in the West Valley, we are committed to inclusivity and fostering social connections, creating a welcoming environment for all. Join us in building a diverse workforce that honors our past and shapes a vibrant future. Position Description The IT Desktop Support Technician provides day-to-day technical assistance for City staff by supporting computers, cellular and desktop phones, software, networking, peripherals and audio-visual equipment. The technician installs, configures, maintains, and repairs technology assets; manages user accounts and access; responds to and documents service tickets and knowledge base articles; and troubleshoots hardware, software, and connectivity issues through in-person, phone, email, and remote support. Responsibilities also include supporting audio-visual systems in conference rooms, offices, and Council Chambers-conducting setup, testing, and event support for staff and elected officials, including after hours when needed. The position assists with application setup, cabling and patching tasks, technology training for employees, and coordinating repairs or equipment lifecycle needs with vendors. The technician helps maintain accurate records, orders equipment within established guidelines, and participates in on-call rotation. This role fosters inclusive working relationships, communicates clearly with users of all technical backgrounds, and performs related duties to support reliable, secure, and efficient City technology operations. Qualifications High school diploma or GED from an accredited institution and one (1) year of basic IT support experience; or an equivalent combination of education and experience sufficient to perform the essential duties. Valid Arizona driver's license required. IT certifications (CompTIA A+, Network+, Microsoft, etc.) highly preferred. >>> Click on Full Job Description for additional position details. Physical Demands Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. Light: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree. Working Conditions are in an office setting. Depending on assignment some local travel may be required. Closing Date: Open until filled Hiring Salary: $23.23 - $27.88 Hourly D.O.E. Salary for internal promotion Section 603.3.2 of Employee Handbook Applications reviewed weekly, with first review December 22, 2025. Full Salary Range: $23.23-$32.52 Hourly Additional Application Information It is important that your application shows all relevant work experience and education. Work experience must be noted on the application. Applicants may be rejected if not fully complete. Your resume may not be substituted as an application. Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at ************. EOE/M/F/D/V/SO
    $23.2-27.9 hourly 37d ago
  • Field Specialist

    Creative Environments 2.8company rating

    Remote support specialist job in Tempe, AZ

    The Field Specialist is an essential member of our team, contributing to the creation, maintenance, and enhancement of outdoor spaces. As a dedicated brand ambassador for Creative Environments, you will actively enhance customer experience and promote retention through exceptional service. You will assist with installations and repairs, timely close work orders, and offer proactive support to Field Technicians to ensure work orders are completed accurately and efficiently. Your primary responsibilities include performing various physical tasks while ensuring safety through proper tool use, site cleanliness, and truck organization Job Responsibilities Follow instructions from the site foreman to complete tasks effectively Work collaboratively with other team members to meet project deadlines Adhere to all safety protocols and company policies Assist in clearing and preparing sites for landscaping projects Remove debris, rocks, and other materials to ensure a clean and safe work area Load and unload materials, tools, and equipment Assist in the installation of hardscape elements such as walkways, patios, retaining walls, and other structures. Help with the installation of irrigation systems, including digging trenches and laying pipes Plant trees, shrubs, flowers, and grass according to design specifications Operate and maintain landscape equipment and tools, ensuring they are in good working condition Perform all duties while providing excellent customer service, ensuring a positive experience for all clients
    $45k-68k yearly est. 32d ago
  • Application Support Specialist

    Dine College 4.0company rating

    Remote support specialist job in Tsaile, AZ

    Job Description Application Support Specialist Information Technology Department Finance & Administration Division Tsaile Campus Duty Schedule: Monday - Friday, 8:00 am - 5:00 pm; may require some work after hours and weekends. Summary/Objective of Position: Under the general supervision of the IT Operations Manager, the Applications Developer accomplishes the ITD's strategic goals and objectives by planning, organizing, and implementing the assigned functions and projects required to operate and maintain optimal departmental activities and services; maintains confidentiality of all privileged information. The Applications Developer is responsible for providing exceptional customer service and for working closely with the Enterprise Application Administrator on more complex issues. Use technical expertise in resolving interface problems and/or escalating problems within Jenzabar. The Applications Developer will communicate the appropriate resolution to the user and/or coordinate with other teams within ITD when necessary. Work closely with the other team members to research, create, design, and implement integrations with the Jenzabar EX modules, utilizing technical integration and automation methods. Description of Essential Functions of the Position Disclaimer: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the job. While this list is intended to reflect the current job accurately, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 5% - Maintain records of work activities through the use of the IT-Help Desk Request System. Troubleshoot issues and document solutions using the Help Desk Request System. 30% - Creating and maintaining digital forms and automated processes using the Softdocs Etrieve platform. Designing and developing eForms and workflows, integrating them with other systems, writing custom code (JSON, HTML, SQL, APIs), gathering requirements, troubleshooting, and providing support and training. Consulting with clients to analyze processes, gathering requirements for implementation plans, configuring the Etrieve software, working with project teams, training clients, and ensuring clients achieve their desired outcomes. Managing client onboarding, coordinating project teams, communicating project details and deadlines, monitoring execution, and providing status reports. 20% - Performs day-to-day support of all applications, including Jenzabar EX in any module and JICS internal website. Design and program web integrations with other services to automate processes for efficiency. Build and execute unit tests and integration tests. Research and troubleshoot user-reported issues to provide the user with a solution using standard methods as advised by Jenzabar. Document issues and solutions in a complete, concise manner for use in the internal/external knowledge base. 20% - Configure and program features and capabilities in Jenzabar based on requirements gathering and approval from module managers. Develops changes in the test system. Assists users in performing testing and resolving any errors and issues. Under the direction of the IT Operations Manager and Applications Developer, accept users and stakeholders, and implement changes in production/live systems. 10% - Develops application features, including presentation and business logic layers, using a strong understanding of UI, cross-browser compatibility, general web functions, and web services. Work with Web Applications and programming languages such as HTML, CSS, JavaScript, JQuery and API's and other tools to allow the creation of and the support of data delivery. 10% - Serve as an advanced level of support for Helpdesk personnel for interface and integration issues. 5% - Assists Enterprise Applications Administrator with planning and participates in implementation and integration projects. Serves as backup to Enterprise Applications Administrator. Other duties as assigned. QUALIFICATIONS Education & Experience Minimum: Bachelor's Degree in Computer Science or related field plus three (3) years of computer experience working with Enterprise Applications or an elated field or equivalent experience. 3 years of experience in enterprise application administration, database management, and application deployment tools. 3 years of experience in application development, Integration, and API technologies Preferred: 3 years of experience with DBMS (MySQL) database, Windows OS 3 years of experience with HTML, JAVA, JavaScript, PERL, and C++, Web Services (REST/SOAP) 3 years of experience with CGI-BIN programming and dynamic/interactive web pages. Microsoft SQL Server database Certification strongly preferred Knowledge: Knowledge in enterprise application administration, database management, and application deployment tools. Substantial experience in application development, Integration, and API technologies Experience with Jenzabar, InfoMaker, and JICS Demonstrated knowledge of DBMS (MySQL) database, Windows OS Experience with HTML, JAVA, JavaScript, PERL, and C++, Web Services (REST/SOAP) Experience with CGI-BIN programming and dynamic/interactive web pages. Skills: Communicate clearly and concisely, both orally and in writing, with all levels of internal and external contacts to provide clarity; gather and disseminate information, and resolve issues. Demonstrate excellent analytical and critical thinking skills Must be able to read, interpret, and write technical documentation Ability to model programs and systems to meet the needs of users for desired results Ability to train small or large groups of end users. Ability to communicate technical information to non-technical users. Ability to cultivate positive working relationships with end users and co-workers. Ability to interact with individuals from a wide variety of culturally diverse backgrounds. Set job priorities and meet deadlines Abilities: Oral fluency in Navajo is highly desirable, but not mandatory. Ability to master new technologies quickly. Proven ability to efficiently work in a team environment and bring projects to completion. Ability to work well both independently and in a team with faculty, staff, and students. Maintain confidentiality. Physical Requirements, Work Environment & Travel: While performing the duties of this job, the employee is frequently required to sit; talk or hear; use hands to finger, handle, feel objects, tools, or controls; and reach with hands and arms. The employee is regularly required to walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Other Requirement(s): Valid Driver's License. Defensive Driving Certification.
    $39k-48k yearly est. 2d ago
  • Application Specialist I

    Mark-Taylor 4.4company rating

    Remote support specialist job in Scottsdale, AZ

    Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners. We are proud to be recognized as Ranking Arizona s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more. As our portfolio continues to grow, so do our Integrated Operations Network! Mark-Taylor is hiring an Application Specialist I, to assisting prospective residents with application submissions and ensuring the accurate collection and review of required documentation. As an Application Specialist I, you will work at our Corporate office located in McCormick Ranch neighborhood of Scottsdale, AZ. You will represent the Mark-Taylor by effectively collaborating with onsite community teams to facilitate a smooth and efficient application process. You're Excited About This Role Because You Will: Guide prospective residents through the application process, providing clear instructions on requirements, fees, and timelines. Address applicant questions or concerns, offering professional support to ensure a positive experience. Verify basic applicant information, such as income, employment, and rental history, using standard checklists. Process incoming rental applications, ensuring all required documents are received. Respond and communicate to basic inquiries about the application process and timeline. Communicate with onsite community teams to facilitate the review and approval of applications. Ensure all applications are processed in compliance with Fair Housing Laws and company policies. Efficiently type, prepare, and send leases accurately to prospective residents. Handle sensitive applicant information with confidentiality and professionalism. Follow standard operating procedures to ensure accuracy and compliance. Participate in ongoing training and development through Mark-Taylor programs and San Casa virtual learning to stay updated on policies and best practices. We're Excited to Meet You! Ideally, You Will Bring: 1+ year of experience as a Leasing Consultant, or in customer service, sales, or contact center role. Attention to detail, familiarity with multifamily housing applications, and excellent communication skills. Intermediate computer skills with the ability to quickly learn new systems; experience with ResMan or property management software is preferred. Strong communication Why You ll Love Working at Mark-Taylor: Opportunities for career growth Employee referral program Paid time off, paid sick time, paid holidays, paid volunteer time Medical, dental, vision benefits, including paid parental leave 401k with company match Employee appreciation events MT Wellness program with optional Gympass membership Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers) Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing. The Application Specialist I position will require weekend availability.
    $36k-65k yearly est. 15d ago
  • Field Specialist

    Creative Environments Dsn & Ldscp

    Remote support specialist job in Tempe, AZ

    The Field Specialist is an essential member of our team, contributing to the creation, maintenance, and enhancement of outdoor spaces. As a dedicated brand ambassador for Creative Environments, you will actively enhance customer experience and promote retention through exceptional service. You will assist with installations and repairs, timely close work orders, and offer proactive support to Field Technicians to ensure work orders are completed accurately and efficiently. Your primary responsibilities include performing various physical tasks while ensuring safety through proper tool use, site cleanliness, and truck organization Job Responsibilities Follow instructions from the site foreman to complete tasks effectively Work collaboratively with other team members to meet project deadlines Adhere to all safety protocols and company policies Assist in clearing and preparing sites for landscaping projects Remove debris, rocks, and other materials to ensure a clean and safe work area Load and unload materials, tools, and equipment Assist in the installation of hardscape elements such as walkways, patios, retaining walls, and other structures. Help with the installation of irrigation systems, including digging trenches and laying pipes Plant trees, shrubs, flowers, and grass according to design specifications Operate and maintain landscape equipment and tools, ensuring they are in good working condition Perform all duties while providing excellent customer service, ensuring a positive experience for all clients Qualifications High school diploma or equivalent Valid AZ drivers license, clean driving record, and pre-employment drug screening Technical Experience Requirements: Ability to operate basic landscape tools and equipment Physical stamina and strength to perform demanding tasks in various weather conditions Strong work ethic and reliability Ability to follow directions and work independently or as part of a team Attention to detail and a commitment to quality workmanship Excellent verbal and written communication skills to effectively interact with clients and team members Strong commitment to providing exceptional customer service and the ability to manage client relationships proactively Good physical condition, as the role requires manual labor, lifting up to 50 lbs, and working in various weather conditions.
    $35k-64k yearly est. 12d ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Remote support specialist job in Show Low, AZ

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $23.00/Hour
    $23 hourly 1d ago
  • Facilitates Operation Support Associate (Accounting/ Finance)

    CBRE Group, Inc. 4.5company rating

    Remote support specialist job in Phoenix, AZ

    Facilitates Operation Support Associate (Accounting/ Finance) Job ID 255310 Posted 09-Jan-2026 Service line GWS Segment Role type Full-time Areas of Interest Accounting/ Finance, Administrative, Facilities Management Location(s) Phoenix - Arizona - U Accounting, Support, Finance, Associate, Operation, Project Management, Property Management
    $28k-38k yearly est. 2d ago
  • TEMPEST / EMI- Engineering Support Specialist (NEW HIRE BONUS UP TO $10,000) - 2nd Shift

    General Dynamics Mission Systems 4.9company rating

    Remote support specialist job in Scottsdale, AZ

    Basic Qualifications Education Requirements: Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 8+ years of job-related experience, or a Master's degree plus 6+ years of job-related experience. Clearance Requirements: Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position ROLE AND POSITION OBJECTIVES: $10k sign-on bonus (for TEMPEST Certified Candidate) GDMS Relocation Package Available This position is 2nd shift, flexibility between 2:30-3:30pm start time to 11pm for standard 40hr work week. Will adjust if 9/80 schedule is preferred General Dynamics Mission Systems has an immediate opening for an experienced TEMPEST Test Support Specialist. As a member of the EMI/TEMPEST Group the candidate will perform TEMPEST testing and support the development of TEMPEST Test Plans/Reports for a wide variety of tactical communications systems, rugged communications equipment, and computer equipment for military applications. Products range from tabletop subsystems to large complex vehicular systems. This position provides an opportunity to further advance the cutting-edge technology that supports some of our nation's core defense/intelligence services and systems. General Dynamics Mission Systems employees work closely with esteemed customers to develop solutions that allow them to carry out high-stakes national security missions. We encourage you to apply if you have any of these preferred skills or experiences: 1) Currently a Certified TEMPEST Professional Level I or II; 2) Have the required training /experience to obtain TEMPEST Certification within 12 months; 3) Familiar with testing in accordance with TEMPEST/1-92, CNSSAM TEMPEST 01-02, and/or MIL-STD-461. What sets you apart: Familiarity with a variety of test equipment including EMI/TEMPEST Receivers, Oscilloscopes, Spectrum Analyzers, Network Analyzers, Signal Generators, etc. Experience with developing or reviewing TEMPEST Test Plans and Reports. Perform TEMPEST testing in accordance with the applicable standards. Experience working in a lab environment including troubleshooting test issues/failures and recommending solutions. Manage equipment calibrations and repairs. Candidate must be able to work in a team environment and collaborate across programs and shifts. Candidate must be able to work independently, communicate clearly, and effectively with employees and customers. Our Commitment to You: An exciting career path with opportunities for continuous learning and development. Research oriented work, alongside award winning teams developing practical solutions for our nation's security Flexible schedules with every other Friday off work, if desired (9/80 schedule) Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more See more at gdmissionsystems.com/careers/why-work-for-us/benefits Workplace Options: This position is fully on-site. While on-site, you will be a part of the GDMS EMC/TEMPEST Group in Scottsdale, Arizona Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $126,862.00 - USD $137,269.00 /Yr. Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $126.9k-137.3k yearly Auto-Apply 60d+ ago
  • Application Support Specialist(32646)

    Idealforce

    Remote support specialist job in Phoenix, AZ

    IDEALFORCE has a CONTRACT position available immediately for Application Support Specialist to join our customer in Phoenix Arizona. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Client is considering only LOCAL CANDIDATES for this position. The Application Support Specialist provides technical support to end users for a variety of Arizona Department of Education applications. Job Description • Responds to specific needs of teachers and administrators and complex customer inquiries via phone and email • Provides one-to-one training to end users regarding systems functionality to audiences with varying levels of computer experience • Answers general "how-to" questions for a variety of ADE applications, such as password support and troubleshooting content issues • Updates and maintains logs of customer support issues within ADE systems and escalates issues that cannot be resolved to the IT team • Performs other duties upon request. Qualifications • Associates degree or equivalent from a technical school; Bachelor's degree in information technology, education, or related is preferred • Minimum of 1 year technical help-desk work experience required • Basic technical knowledge of databases, networking, web servers, computer hardware and browsers required • Knowledge of the Arizona k-12 school system preferred • Working knowledge of student information systems and project management software preferred • Demonstrated ability to use discretion and make sound decisions • Ability to excel in a collaborative and distributed team environment • Ability to work with a minimal amount of direction while being pro-active in keeping their management informed of project related issues • Ability to work under pressure • Ability to respectfully question ideas and share a point of view with others in support of the business requirements and needs • Proven strong problem-solving skills, troubleshooting, and root cause analysis • Excellent written and verbal communication skills • Strong aspiration to learn new technologies • Proven strong relationship-building and communication skills with team members and business users • Ability to maintain confidentiality -Windows 7 - Intermediate - 3 yrs exp -MS Office - Advanced - 3 yrs exp Additional Information - "All your information will be kept confidential according to EEO guidelines". - All candidates who are authorized to work in US are encouraged to apply. - Candidates must clear the Background check prior to commencing the assignment. SOURCER ASSIGNED: Pete Tylor; Email: pete dot tylor at idealforce.com Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $53k-92k yearly est. 60d+ ago
  • Application Support Specialist

    Dine College 4.0company rating

    Remote support specialist job in Tsaile, AZ

    Information Technology Department Finance & Administration Division Tsaile Campus Duty Schedule: Monday - Friday, 8:00 am - 5:00 pm; may require some work after hours and weekends. Under the general supervision of the IT Operations Manager, the Applications Developer accomplishes the ITD's strategic goals and objectives by planning, organizing, and implementing the assigned functions and projects required to operate and maintain optimal departmental activities and services; maintains confidentiality of all privileged information. The Applications Developer is responsible for providing exceptional customer service and for working closely with the Enterprise Application Administrator on more complex issues. Use technical expertise in resolving interface problems and/or escalating problems within Jenzabar. The Applications Developer will communicate the appropriate resolution to the user and/or coordinate with other teams within ITD when necessary. Work closely with the other team members to research, create, design, and implement integrations with the Jenzabar EX modules, utilizing technical integration and automation methods. Description of Essential Functions of the Position Disclaimer: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the job. While this list is intended to reflect the current job accurately, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 5% - Maintain records of work activities through the use of the IT-Help Desk Request System. Troubleshoot issues and document solutions using the Help Desk Request System. 30% - Creating and maintaining digital forms and automated processes using the Softdocs Etrieve platform. Designing and developing eForms and workflows, integrating them with other systems, writing custom code (JSON, HTML, SQL, APIs), gathering requirements, troubleshooting, and providing support and training. Consulting with clients to analyze processes, gathering requirements for implementation plans, configuring the Etrieve software, working with project teams, training clients, and ensuring clients achieve their desired outcomes. Managing client onboarding, coordinating project teams, communicating project details and deadlines, monitoring execution, and providing status reports. 20% - Performs day-to-day support of all applications, including Jenzabar EX in any module and JICS internal website. Design and program web integrations with other services to automate processes for efficiency. Build and execute unit tests and integration tests. Research and troubleshoot user-reported issues to provide the user with a solution using standard methods as advised by Jenzabar. Document issues and solutions in a complete, concise manner for use in the internal/external knowledge base. 20% - Configure and program features and capabilities in Jenzabar based on requirements gathering and approval from module managers. Develops changes in the test system. Assists users in performing testing and resolving any errors and issues. Under the direction of the IT Operations Manager and Applications Developer, accept users and stakeholders, and implement changes in production/live systems. 10% - Develops application features, including presentation and business logic layers, using a strong understanding of UI, cross-browser compatibility, general web functions, and web services. Work with Web Applications and programming languages such as HTML, CSS, JavaScript, JQuery and API's and other tools to allow the creation of and the support of data delivery. 10% - Serve as an advanced level of support for Helpdesk personnel for interface and integration issues. 5% - Assists Enterprise Applications Administrator with planning and participates in implementation and integration projects. Serves as backup to Enterprise Applications Administrator. Other duties as assigned. QUALIFICATIONS Education & Experience Minimum: Bachelor's Degree in Computer Science or related field plus three (3) years of computer experience working with Enterprise Applications or an elated field or equivalent experience. 3 years of experience in enterprise application administration, database management, and application deployment tools. 3 years of experience in application development, Integration, and API technologies Preferred: 3 years of experience with DBMS (MySQL) database, Windows OS 3 years of experience with HTML, JAVA, JavaScript, PERL, and C++, Web Services (REST/SOAP) 3 years of experience with CGI-BIN programming and dynamic/interactive web pages. Microsoft SQL Server database Certification strongly preferred Knowledge: Knowledge in enterprise application administration, database management, and application deployment tools. Substantial experience in application development, Integration, and API technologies Experience with Jenzabar, InfoMaker, and JICS Demonstrated knowledge of DBMS (MySQL) database, Windows OS Experience with HTML, JAVA, JavaScript, PERL, and C++, Web Services (REST/SOAP) Experience with CGI-BIN programming and dynamic/interactive web pages. Skills: Communicate clearly and concisely, both orally and in writing, with all levels of internal and external contacts to provide clarity; gather and disseminate information, and resolve issues. Demonstrate excellent analytical and critical thinking skills Must be able to read, interpret, and write technical documentation Ability to model programs and systems to meet the needs of users for desired results Ability to train small or large groups of end users. Ability to communicate technical information to non-technical users. Ability to cultivate positive working relationships with end users and co-workers. Ability to interact with individuals from a wide variety of culturally diverse backgrounds. Set job priorities and meet deadlines Abilities: Oral fluency in Navajo is highly desirable, but not mandatory. Ability to master new technologies quickly. Proven ability to efficiently work in a team environment and bring projects to completion. Ability to work well both independently and in a team with faculty, staff, and students. Maintain confidentiality. Physical Requirements, Work Environment & Travel: While performing the duties of this job, the employee is frequently required to sit; talk or hear; use hands to finger, handle, feel objects, tools, or controls; and reach with hands and arms. The employee is regularly required to walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Other Requirement(s): Valid Driver's License. Defensive Driving Certification.
    $39k-48k yearly est. 60d+ ago
  • Space Force - Advanced Engineering Support Specialist

    General Dynamics Mission Systems 4.9company rating

    Remote support specialist job in Scottsdale, AZ

    Basic Qualifications Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 5+ years of job-related experience, or a Master's degree with 3+ years of job-related experience. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is preferred at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position ROLE AND POSITION OBJECTIVES: As a Systems Engineer for the SDA GMI program, you'll be a member of a cross-functional team responsible for developing and deploying the state-of-the-art ground operational system. We encourage you to apply if you have any of these preferred skills or experiences: Ground system design or scheduling knowledge Tracking mission design knowledge Satellite communications knowledge Ground to Satellite communication knowledge System/Software design for cloud-based microservice architecture Learn more about the SDA Program - Featured Job Opportunities - SDA (gdmissionsystems.com) What sets you apart: Success leading the systems development life cycle with strong proficiency with requirements management and system modeling tools Creative thinker motivated to apply technical standards and methodologies to develop solutions Collaborative team player with the ability to provide technical leadership and position others for success Strong presentation and communications skills with experience in the art of negotiation and the ability to meet challenging customer requirements with win-win solutions Commitment to ongoing professional development for yourself and others Our Commitment to You: An exciting career path with opportunities for continuous learning and development. Research oriented work, alongside award winning teams developing practical solutions for our nation's security Flexible schedules with every other Friday off work, if desired (9/80 schedule) Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more See more at gdmissionsystems.com/careers/why-work-for-us/benefits Workplace Options: This position is fully on-site, OR Hybrid/Flex While on-site, you will be a part of the Scottsdale location facility #LI-Hybrid Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $101,357.00 - USD $109,672.00 /Yr. Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $101.4k-109.7k yearly Auto-Apply 60d+ ago

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