Remote support specialist jobs in Aurora, CO

Desktop Support Technician - Contract to Hire Aurora, CO | On-site $28/hour | 4-Month Contract-to-Hire Be the face of IT support in a mission-driven environment. We're partnering with one of Colorado's most respected enterprise organizations to find a skilled Desktop Support Technician who thrives in a hands-on, in-person support role. This is a fantastic opportunity to work with outstanding leadership and make a real difference in the daily lives of users who rely on technology to do meaningful work. In this role, you'll be stationed on-site providing direct support to staff and teams - setting up workstations, troubleshooting hardware, resolving software issues, and supporting desktop infrastructure in person. While there will be some remote support elements, this position is primarily about being present, dependable, and highly responsive to those right around you. What You'll Do Provide hands-on support for desktops, laptops, printers, phones, and peripherals. Respond in person to staff needing immediate technical assistance. Troubleshoot hardware/software issues and escalate to engineers when needed. Install and configure new workstations and peripheral equipment. Support basic networking and connectivity at the desktop level. Document work thoroughly in the ticketing system and prioritize according to SLA. Assist with voice/data device support including phones and conference room technology. Rotate into on-call support once fully trained. Technical Environment Windows 10, Microsoft Office & O365 Active Directory administration SCCM / MECM deployment & management Dell & HP hardware (desktops/laptops) HP Network Printers & label printers PXE Boot imaging environments Citrix thin/thick/zero client support Mobile device troubleshooting (iOS/Android) SharePoint documentation Ticketing systems (e.g., ServiceNow) Requirements Active Directory experience SCCM (MECM) experience PXE Boot imaging Strong hardware support background Must be COVID and Flu vaccinated Must pass a drug screen and background check Prior desktop support experience in an enterprise or healthcare environment preferred Strong communication and customer service skills - you'll be face-to-face with users daily Preferred Qualifications: Apple device support Basic networking knowledge Akkadian experience Why This Role Stands Out Incredible team and leadership - you'll feel supported every step of the way Work with purpose - this organization's mission is meaningful and people-centered Stable, long-term potential - contract-to-hire opportunity Real impact - your support keeps the organization running smoothly This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

AimHire is partnering with a fast-growing software company in Denver, CO to find top talent to join their collaborative and supportive team. You'll start in Tier 1 support, mastering the software platform and handling basic technical troubleshooting, with the opportunity to advance quickly to Tier 2 and Tier 3 within six months. This role offers excellent benefits, clear career growth, and a people-first culture. Compensation: Starting Salary: $60,000 base + $6,000 annual bonus (paid quarterly at $1,500/quarter) for the first 6 months At 6 Months: Salary increases to $70,000 base + $10,000 annual bonus (paid quarterly at $2,500/quarter) Responsibilities: Build and maintain strong client relationships. Respond to client inquiries via email and phone. Provide technical troubleshooting for the software platform. Learn the platform in detail to resolve and escalate issues. Manage internal order entry and maintain customer databases. Collaborate with internal teams to resolve client concerns. Review accounts for accuracy and process updates. Requirements: Bachelor's degree in Accounting, Finance, Statistics, Mathematics, Data Science, Computer Science, or a related field. Exceptional communication skills. Strong organizational skills with attention to detail. Ability to thrive in a fast-paced environment. Proficiency in MS Outlook, Word, Excel, and PowerPoint. Technical aptitude and problem-solving skills. Career Path & Growth Opportunities: Start in Tier 1, advance to Tier 2 and Tier 3 within six months. Participate in the Support Analyst Training Program for in-depth product expertise. Promotion opportunities across Client Care, Sales, Operations, or Product. Recognition for contributions in a collaborative, growth-focused environment. AimHire is an equal opportunity employer.

About The Role. We are seeking a proactive and technically skilled Service Desk Engineer to join our IT team, based in our US office. This role is pivotal in supporting our expanding presence in the US and ensuring seamless IT support across time zones. As Service Desk Engineer, you will provide high quality technical support to the business and confidently communicate with end-users, business stakeholders and the wider IT team as required. Your duties will include: Provide timely and effective technical support to end users across the US and wider group. Troubleshoot hardware, software, network, and application issues, escalating where necessary. Manage and resolve service desk tickets, ensuring SLAs are met. Support onboarding and offboarding processes, including account setup, preparing equipment and access management. Collaborate with the wider IT team to implement improvements and ensure consistent support across all office locations. Identify recurring issues and contribute to continuous improvement initiatives. Provide occasional out-of-hours support for incidents or scheduled maintenance. About you. Skills and Requirements: Proven experience in a service desk or IT support role, ideally within a financial services environment. Strong technical troubleshooting and problem-solving skills. Clear and professional communication with both technical and non-technical users. Ability to work independently and manage multiple priorities. Strong attention to detail. Personal qualities Integrity Inspires client and team confidence Adaptable and versatile Assertive and confident Discrete and tactful Emotional resilience ‘Can do' attitude Role model Appropriate office conduct and attitude to work

Job Title: Sr. Tier 1 Desktop Support Technician Job Type: Full-Time Salary Range: $55,000 - $65,000 per year (plus extremely lucrative bonus program) About Us: We are a dynamic and growing Managed IT Services firm dedicated to providing top-notch IT support to our diverse client base. We specialize in delivering high-quality, responsive, and proactive IT services to small and medium-sized businesses. Our team is committed to fostering a collaborative and supportive work environment, and we are looking for a skilled Tier 1 Desktop Support Technician to join us in the Denver/Metro area. Job Description: As a Sr Tier 1 Desktop Support Technician, you will be the first point of contact for our clients, providing technical support and troubleshooting assistance for desktop, laptop, and network issues. Your role is critical in ensuring smooth day-to-day operations for our clients. You will work closely with our senior technical staff to resolve issues and escalate more complex problems when necessary. We want this role to grow into a Tier 2 role. Key Responsibilities: - Provide first-level technical support for desktops, laptops, printers, and other peripherals. - Troubleshoot hardware and software issues remotely and on-site. - Respond to service tickets, emails, and calls promptly, ensuring a high level of customer satisfaction. - Assist with the setup, configuration, and deployment of new equipment. - Perform basic network troubleshooting, including Wi-Fi connectivity, VPNs, and LAN issues. - Maintain detailed and accurate documentation of all client interactions and resolutions. - Collaborate with Tier 2 and Tier 3 support teams to escalate and resolve complex issues. - Participate in regular training and stay up-to-date with the latest industry trends and technologies. - Participate in on-call support rotation as required. Requirements: - Location: Must reside in the Denver/Metro area. - Experience: MINIMUM of 18 months of experience working for a Managed IT Services (MSP) company. - Strong knowledge of Windows and mac OS operating systems. - Experience with Office 365, Active Directory, and basic networking principles. - Excellent communication skills, both verbal and written. - Ability to work independently and manage multiple tasks effectively. - Strong customer service orientation and problem-solving skills. - Ability to work in a fast-paced environment and adapt to changing priorities. - Experience with ticketing systems like ConnectWise or HaloPSA. - Familiarity with remote monitoring and management (RMM) tools. Preferred Qualifications: - CompTIA A+, Network+, or similar certifications. Benefits: - Competitive salary based on experience and qualifications. - Lucrative Bonus Program - Health, dental, and vision insurance. - 401(k) with company match. - Paid time off and holidays. - Opportunities for professional development and advancement within the company. - Collaborative and supportive work environment. How to Apply: If you meet the above requirements and are passionate about providing excellent IT support, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you are a good fit for this role. We are an equal opportunity employer and welcome applications from all qualified candidates.

Title: Tier 1/2 Helpdesk Technician Company: Tetra Tech Duration: 6 months contract to perm Pay: $18-$20/HR Hours: 40 hours, 8-5PM Interviews: 2 rounds Required Skills & Experience * 1-3 years of experience in a helpdesk/desktop support role with an emphasis on phone support vs. email. * Experience supporting Microsoft server operating systems, specifically Office365 products. Strong preference for someone that has served as an Office365 and Sharepoint admin previously * Experience troubleshooting Microsoft SCCM (System Center Configuration Manager) * Experience installing and troubleshooting desktop and laptop operating systems and applications. * Strong collaboration, communication, and customer service skills Nice to Have Skills & Experience *Experience with Cherwell as a ticketing software or ServiceNow *Fluency in French (to speak with French clients and resolve tickets) *Experience with Linux *Experience with MAC systems Job Description Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting anywhere in Colorado. You will be responsible for in-person and remote internal employee desktop support, troubleshooting, service monitoring. Occasional travel into the local office is expected, 1 time a month max. This is a contract to hire position with a company that offers growth opportunity and longevity. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Job Title: IT Support Technician Job Type: 6 Month CTH Provides support to users with technology-related issues including hardware, software, network, telephony, printers, and mobile devices. Troubleshoots, documents, and escalates issues; performs root cause analysis; and tests, evaluates, and implements new technology. Responsibilities: Provide second-level support for location-specific trouble tickets. Support users with all technology-related issues and ensure one-call resolution. Configure, install, and support workstations, laptops, printers, tablets, phones, and other networked devices. Analyze performance, identify problem areas, and provide actionable insights. Engage with multiple teams to resolve technical issues. Perform maintenance tests, identify and isolate issues, and escalate as needed. Assist with purchasing, inventory, and financial transactions for physical and licensed technology. Required Qualifications: Education: High school diploma or equivalent Work Experience: At least 2 years of IT experience. Customer service experience. Experience troubleshooting operating systems. Skills: Ability to work effectively with both technical and non-technical personnel. Preferred Qualifications: Associate's or bachelor's degree in IT or related field. Technical institute certification in a related field. Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Immediate opportunity for a Technical Support Analyst to join a top-notch company experiencing rapid growth! RESPONSIBILITIES: Define, document, and maintain standard operating procedures on troubleshooting supported desktop technologies, applications, and warehouse systems for continuous improvements. Help to service and maintenance audio-visual equipment as needed. Will be the Enterprise SPOC for PC/IPad procurement, distribution, recovery as well as disposal. Ability to account for all active or inactive equipment in the CMDB; maintain asset and equipment end-of-life compliance procedures and participate in yearly CAPEX and IT budget requirements. Will continuously monitor, effort, assign/re-assign, escalate, etc. Incidents/Requests with ServiceNow ITSM tool. Fully document all service management incidents and requests in ServiceNow ITSM Suite Timely acknowledgment and triage of service management incidents to determine the proper impact and urgency to recovery and prevent system outages. Search Service Desk knowledge base articles, SOP's for possible incident resolutions. Responsible for properly determining and assigning higher-tiered service management incidents/requests to responsible assignment groups if the resolution cannot occur at the TSA level. Assist in the mentoring and training of all TSA II team members. Responsible for troubleshooting and configuring software, printer, and connectivity-related issues beyond step-by-step instructions. Provide 24X7 first-line support for all Warehouse Automation technologies which includes physical repairs of mechanical equipment as needed. Act as the primary escalation point for vendor and operations team communications during individual market center system outages. Maintain and ensure market centers' security threats and vulnerabilities are remediated to safeguard the enterprise environment. This is a 6-month contract-to-hire position in Littleton. Work onsite at our Southpark Terrace location! REQUIRED SKILLS: 8+ years of help desk support experience High-level understanding and experience in network troubleshooting, network design topology, TCP/IP knowledge, VLANS, and routing Technical skills in vulnerability assessment, networking, operating systems, and incident response methodology Exposure to ITIL foundational structures PREFERRED SKILLS: Industry-related certifications (A+, Security+, Network+, ITIL, Microsoft MCP/MCSE) Bachelor's degree Warehouse experience Must be authorized to work in the US. Sponsorships are not available.

Network Administrator (AWS + On-Prem Hybrid Infrastructure) $130,000 - $160,000 Full-time | On-site Our client designs, builds, and operates advanced small satellite systems that power end-to-end space missions for communications, Earth observation, and scientific exploration. Their technology combines space-based innovation with secure, scalable ground systems, enabling seamless integration between orbit and operations on Earth. Position Summary We are seeking an experienced Network Administrator with a strong background in managing hybrid cloud and on-premises environments. The ideal candidate has hands-on expertise with AWS infrastructure, Cisco Firepower (FTD 1010) firewalls, and virtualized systems. In this role, you'll ensure reliable, secure, and high-performance connectivity between physical sites and AWS-hosted systems that support mission-critical satellite operations. This role involves maintaining and improving our secure network connectivity between physical sites and AWS-hosted infrastructure, ensuring uptime, security, and smooth operation across mission-critical systems that support our satellite operations and internal teams. Key Responsibilities Administer and maintain AWS infrastructure, including EC2 instances, VPCs, Route53, and AWS VPN configurations Manage AWS Veeam backup systems for EC2 and virtual machine snapshots, ensuring regular and on-demand backups Configure and maintain Cisco FTD 1010 firewalls, including site-to-site VPNs linking AWS and remote offices Monitor and troubleshoot VPN and network connectivity for users, infrastructure, and remote systems Support on-premises networking equipment, including routers, switches, and Wi-Fi systems (e.g., UniFi UDM SE) Maintain and manage VMware ESXi servers hosting internal VMs, GitLab runners, and development resources Administer OpenVPN servers, renew certificates, and manage user access using automation scripts Manage DNS configurations via AWS Route53 for hosted zones and internal systems Implement and maintain network security policies and consistent backup procedures across environments Diagnose and resolve routing, NAT, and performance issues across hybrid networks Collaborate with DevOps, IT, and engineering teams to support infrastructure scaling and modernization Minimum Qualifications Bachelor's degree in Information Technology, Computer Engineering, or related field, or equivalent hands-on experience 3+ years of experience as a Network Administrator or Systems Administrator in hybrid environments Proficiency in AWS infrastructure (EC2, VPC, Route53, VPN, IAM) Experience with Cisco Firepower Threat Defense (FTD 1010) or similar firewall platforms Strong understanding of VPNs, routing, NAT, and tunneling protocols Experience managing Veeam Backup for AWS or equivalent tools Familiarity with VMware ESXi environments and virtual machine management Proficiency in Linux administration (Ubuntu preferred) and SSH key management Hands-on experience configuring OpenVPN servers and scripting user management tasks Strong documentation, organization, and problem-solving skills Preferred Qualifications Experience with AWS GovCloud, GitLab infrastructure, or similar DevOps platforms Familiarity with UniFi network management or Raspberry Pi remote nodes Working knowledge of physical security systems (e.g., keyfob access, ADT) AWS or Cisco certifications (Solutions Architect, SysOps, CCNA, or higher) Why Join This Team? Work at the intersection of cloud and on-prem infrastructure supporting real-world satellite missions Own critical network systems that bridge space and terrestrial operations Collaborate with a small, high-performing engineering team where your work has a direct impact Grow into advanced roles in CloudOps, Infrastructure Engineering, or DevSecOps as the organization scales

Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

IT Help Desk Technicians utilize several skills to provide all-star service to Applied Tech's internal teams and customer support to our clients. You will be onsite at a client site all of the time, 40 hours a week. You understand high-quality customer service, respond with appropriate professionalism and urgency, and have a knack for adapting your interpersonal style to many different types of users. You know how to support integrated enterprise applications, troubleshoot hardware and software, and keep users up and running. Candidates should possess effective communication and a client-first mindset. This is a full-time position and includes our entire suite of benefits. This is not a contract position. You will be required to report onsite M-F at our client location, located in Arvada, CO. Employees must be U.S. Citizens or authorized to work in the U.S. and complete an I-9 Form upon hire. Primary Responsibilities Technical issues involving Microsoft's full suite of business applications and operating systems. Technical issues involving Apple's full suite of business applications and operating systems. Hardware and software support, maintenance and updates for desktops, printers, and mobile devices. Mobile Device Management (MDM) for Mac management. General knowledge hardware and software support for servers. General knowledge firewalls, switches, and wireless access points. Logging client issues correctly in our ticket management system. Substantial customer service focus with proven results for client satisfaction. Demonstrate complete ownership and accountability of incoming tickets. Address time sensitive issues promptly. Candidates will be required to field incoming requests while working on several items at one time. Must be able to meet deadlines and effectively communicate issues/solutions. Logging client issues correctly in our ticket management system. Ability to work with vendors to get customer environment stable. Candidates will be required to field incoming requests while working on several items at one time. Must be able to meet deadlines and effectively communicate issues/solutions. Must be able to go on-site to help with the needs of the customer. Education and Qualifications Minimum 3 years' experience in help desk environment or related field. Excellent communication and customer service experience Active driver's license and proof of auto insurance Mobile Device Management (MDM) for Macs Revit knowledge and experience Windows and/or Apple operating systems General Knowledge of Microsoft Exchange (On-Premises and Online) General Knowledge of Hypervisor technology (Hyper-V and VMware) Understanding of networking including DNS, DHCP, TCP/IP Microsoft Server technologies including Active Directory, File/Folder Permissions, Print Management, Remote Desktop, etc. Certification required within six months of being hired Compensation $55,000-$70,000 Annual Salary- depending on experience Soft Skills Supervision/Autonomy Able to independently set direction and scope of work. Able to evaluate the work of others and make decisions that affect personal or team productivity within a well-defined area of responsibility. Planning/Organization Able to organize incoming request for work from multiple sources and plan projects without well-defined goals, maintaining day to day productivity with few requests for help. Process Management Understands and follows established processes. Able to adapt to ongoing changes in processes, priorities, tasks and workload. Able to help develop and define processes and process improvement for Applied Tech. Communication Strong written and verbal communication skills. Demonstrates clear and professional written communication that conveys confidence and competence. Able to explain complicated concepts with poise to large groups. People Skills/Conflict Management Strong interpersonal skills for effective interaction with clients, third parties, and teammates. Able to demonstrate confidence in high-pressure situations and resolve conflicts. Physical Requirements Ability to use computers daily in an interactive manner for extended periods of time, possibly exceeding 8 hours per day Ability to sit for an extended period Ability to frequently and accurately communicate with employees, customers, and vendors in person, via the telephone or by email NOTE: This Employee may perform other related duties as requested to meet the ongoing needs of the organization. Employees must be U.S. Citizens or authorized to work in the U.S. and complete an I-9 Form upon hire.

Job Title: Technology Support Analyst FLSA Exemption Status: Non-Exempt Classification Group: Staff Support Supervising Position: Technology Support Lead Pay Plan: Educational Support Personnel Pay Range: Range 13 Last Updated: 08/07/2025 Pay Information Benefits Information JOB SUMMARY: Provide technology service/support and repair of computers, peripherals, and multimedia equipment. Analyze and resolve hardware, software, and network problems. Prepare documentation to assist users with their computer requirements. Support user hardware and software, application installations, maintenance, upgrades, and troubleshooting technology. ESSENTIAL DUTIES AND RESPONSIBILITIES: The subsequent duties outline the fundamental operations of the position and exemplify the nature of the tasks carried out. They do not encompass a comprehensive inventory of the obligations and responsibilities fulfilled in this role. The approximation of frequencies and time allocation percentages are flexible and subject to the requirements of the organization. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job Task Descriptions Frequency Percentage of Time 1. Travel to district facilities as required supporting end users; facilitate training and maintenance of assets/equipment. Analyze and resolve problems with district hardware, applications, and technology peripherals. Daily 40% 2. Maintain, support, and/or repair district computers, terminals, printers, peripherals, multimedia, telecommunications equipment, and other technology assets. Daily 30% 3. Research and resolve problems related to network connectivity. Implement new software releases. Install hardware, software, and technology peripherals. Daily 5% 4. Maintain warranty and other records related to repairs. Daily 5% 5. Act as a consultant in the purchase of technology assets in accordance with district standards. Daily 5% 6. Assist with technology projects as requested. Daily 5% 7. Assist in maintaining assets, orders, inventories, repairs, shop facility tools, and district vehicles in a clean and safe manner Daily 5% 8. Perform other duties as assigned or requested. Daily 5% TOTAL 100% REPORTING RELATIONSHIPS: This job has no direct supervisory responsibilities. MINIMUM QUALIFICATIONS: The minimum prerequisites of formal education, professional work experience, certifications, licenses, endorsements, designations, trainings, and other criteria that a candidate must fulfill to be considered for a position. It is essential that certifications, licenses, endorsements, designations, and trainings are fulfilled, valid, and not expired. Criminal background check and fingerprinting required High School Equivalency (HSE) diploma Five (5) years of professional work experience A+ Certification or obtained within 12 months of hire Dell Support Certification required or obtained within 90 days of hire PHYSICAL REQUIREMENTS AND WORKING CONDITIONS: The physical demands, mental functions, cognitive capacities, and work environment factors required to perform a position's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work location is subject to change to meet the requirements of the organization Medium work strength level (lifting or carrying 50 pounds) Primarily works indoors Typically a moderate noise level DESIRED QUALIFICATIONS: Formal education, professional work experience, certifications, licenses, endorsements, designations, trainings, and other qualifications relevant to the position that are strongly preferred but not mandatory for a candidate to be considered. Experience working in the public sector, specifically public education Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds Racially conscious and culturally competent with the skill, will, capacity, and knowledge to commit to a culture of continuous improvement

Voyager is an innovative defense, national security and space technology company committed to advancing and delivering transformative, mission-critical solutions. We tackle the most complex challenges to unlock new frontiers for human progress, fortify national security, and protect critical assets to lead in the race for technological and operational superiority from ground to space. Forge the Future: Join Voyager Technologies The future belongs to those who build it. At Voyager Technologies, we're building technologies that protect lives, expand frontiers and prepare us for what's next. And we're doing that with people who are wired to solve, build, adapt and lead. These roles are not for the faint of heart. You'll help lay the foundation for humanity's future. Join a culture where innovation thrives, curiosity is rewarded, and impact is real. We're a company of doers, thinkers and builders, united by purpose and grounded in reality. If you want to put your skills to work where the stakes are real and the mission is bigger than any one person, forge the future with Voyager. Job Summary: Voyager is looking for an Executive IT Support Specialist to provide world-class support to our executive team. This person will ensure that executives have state-of-the-art, always-on, always working IT solutions. To be successful, this person must be self-directed, motivated, organized, and results-driven. This person must have excellent listening skills and is required to have excellent oral and written communication skills. As a motivated technologist, this person must understand current technologies and must be continuously exploring and experimenting with new technologies. Responsibilities: * Provide high-level customer support with a focus on ownership and follow-through with every interaction * Work closely with the corporate Information Technology, Applications, and Information Security teams to ensure enterprise solutions will enable the executive team * Design, document, deploy, and support a wide range of technologies used by the executive team * Manage schedules and provide after-hours and weekend support when necessary BASIC QUALIFICATIONS: * 3+ years of experience in enterprise IT support * 1 + years of experience in executive IT support * Experience with Windows, OS X, iOS, and Android operating systems PREFERRED SKILLS AND EXPERIENCE: Privacy - Terms * Bachelor's degree in computer science or engineering * Experience with Microsoft Active Directory, Microsoft Exchange Server, Microsoft Outlook, ActiveSync, Microsoft SharePoint Server, and Teams. * Experience with Slack, Teams, Zoom, and other video conferencing technologies * Strong general computer technology skills * Demonstrated knowledge in both wired and wireless network technologies * Due to the high visibility of this position, excellent written, verbal, and phone communications skills * Knowledge of emerging technologies (latest and greatest hardware/software) * Experience working with and supporting an executive client group * Ability to prioritize executive support issues above all else * Ability to make independent judgment calls to resolve urgent and critical matters * Ability to provide lightning-speed response to all executive support requests * Can-do attitude, defaulting to "yes, we will figure out a way" * Desire to not rest until problems are solved * Ability to proactively test for possible failure scenarios and consider edge cases ADDITIONAL REQUIREMENTS: * Willing to work overtime and weekends when needed * Ability to lift 30 lbs. unassisted Please click "Apply" to submit your application. Voyager offers a comprehensive, total compensation package, which includes competitive salary, a discretionary annual bonus plan, paid time off (PTO), a comprehensive health benefit package, retirement savings, wellness program, and various other benefits. When you join our team, you're not just an employee; you become part of a dynamic community dedicated to innovation and excellence. To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Voyager is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Minority/Female/Disabled/Veteran The statements contained in this are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice. Colorado pay range $120,000-$140,000 USD

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location: CENTENNIAL,CO Duration: 1 year (with possible extension) Job Description: · Win7/Win XP OS support · Office 2003/2007/2010 support · Deskside support skills, IMAC, must be able to troubleshoot complex issues. Additional Information For more information, Please contact Shubham 97295-4595

Job Description Summary:UCAR's Enterprise Software & Applications (ESA) team is a collaborative and vital team at the heart of UCAR's operational success. ESA team members ensure our scientists, engineers, and administrative and executive staff have the functional tools they need to support groundbreaking earth system research. This position is the first level of the applications support job family. The Applications Support Specialist interacts with a wide array of stakeholders via phone, email, service desk applications, and in-person interactions to support the effective use of Operations business applications and services. The Applications Support Specialist responds directly to provide technical assistance, fulfill routine support requests, and resolve routine (Tier 1) issues. The position also contributes to the development of application documentation, training resources, and knowledge bases. Application support covers extensive procedures across multiple dimensions, including incident, request, and problem management, and recommending changes or new configurations to assist staff in achieving organizational goals. The Applications Support Specialist works closely with members of cross-functional teams to research, understand, and remediate reported stakeholder issues in a timely and professional manner by troubleshooting problems, interpreting policies, and providing technical assistance. This position requires the ability to maintain effective working relationships to deliver a high level of customer service for all levels of staff.Position Details: Visa Sponsored Job: No Relocation Assistance Eligible: No Job Location: Boulder, Colorado Position Type & Term: Full time, Regular Compensation Range: Salary Range $57,723 - $72,153 *Final salary and rates are based on education, experience, skills relevant to the role.* Application Notes Application Deadline: This position will be posted until 11:59 pm MT on Sunday, December 14, 2025. Required application materials: (preferably in PDF Format) Resume Questionnaire (embedded in the application) Background Checks: Conducted for candidates selected for hire. Learn more. Work Location: Regardless of flexible work arrangements, UCAR requires ALL positions to be performed within the U.S., excluding U.S. Territories. What You Will Do Here is a brief summary of what one would expect to be generally responsible for in this role. Application Support ● Incident & Request Management Provides technical assistance, end-user support, and triages reported issues for a portfolio of business and administrative applications and services. Resolves routine problems and determines the appropriate resource for escalation and resolution of more complex (tier 2 and tier 3) issues. Performs technical troubleshooting and data analysis to triage workflow, user permissions, and other problem reports. Responds to inquiries and reported incidents from staff and external vendors utilizing phone, email, chat, service desk tools, and other communication methods. Refers staff to published training materials, policies and procedures, secondary sources, or more senior staff. Escalates questions specific to policies and procedures to the appropriate line office ensuring end-users know who will respond to their request. Meets or exceeds defined ESA response time metrics. ● Communication, Documentation, & Knowledge Management Develops and maintains basic proficiency in core business and administrative applications, including, but not limited to Human Capital Management and Finance (Workday), Source-to-Pay (JAGGAER), and Travel and Expense (SAP Concur), as well as the related policies and procedures. Utilizes the service desk ticketing system (Jira) to document internal and external correspondence for incident resolution including troubleshooting steps, solutions, action plans, and best practices identified by resolving staff issues. Creates and/or updates knowledge base articles to reflect current configurations and common issues as needed. Works with stakeholders, senior analysts, and functional managers to recommend and develop improvements to system configurations. May participate in analyzing or testing technical configuration and workflow changes for client systems to perform in-depth technical troubleshooting and alternative approaches. Maintains and delivers routine performance management metrics, documentation, and instructions / training materials on service-related processes and issue resolution activities. Documentation and Training Assists the IT Change Management Lead and IT Cloud Solutions Analysts in: Ensuring learning resources are accurate and easy to understand; Identifying additional topics of learning and areas/individuals in need of training opportunities; and, Developing and maintaining basic learning resources for supported applications, including application guides and flowcharts and/or instructional materials in print, digital, and video formats. Proactive Analysis & Improvement Assists the IT Cloud Solutions Analysts in: Analyzing service desk trends to identify recurring issues and requests. Partners with IT Cloud Solutions Analysts to recommend and implement solutions. Participates in user acceptance testing (UAT) for application enhancements and updates. Decision Making & Problem Solving As the first level intake resource, works independently to assess the end-user's issue or request and resolve routine issues and support requests with proven solutions for a broad array of applications. Interprets data to identify problems, determine the root cause of the problem or issue, and determine the best resolution or appropriate escalation path. Independently gauges response effort to outcomes and identifies ways to improve response time, effectiveness, and use of resources. Independently applies judgment to determine the appropriate application of policies and procedures to ensure effective, equitable, consistent policy compliance and to identify and escalate policy violations to appropriate policy owners. Who We'd Love To Join Our Team Successful candidates will ensure their application materials speak to the following criteria: Education and Experience (Required): Bachelor's degree in computer science, business, or a related field. 3 years experience in providing support and documentation for complex business and financial applications Or an equivalent combination of education and experience. Knowledge, Skills, and Abilities: Technical Skills Strong technical aptitude, including a solid understanding of basic information technology concepts, including transaction processing, business process and workflow management, system interfaces, data management, and user access permissions. Demonstrated ability to learn complex business applications. Experience with incident troubleshooting and escalation. Experience working with Jira or other service desk applications. Proficient in Excel, Word, Google Apps, and strong computer navigation skills and PC knowledge. Professional Abilities Excellent analytical and problem-solving skills. Ability to prioritize, organize, and coordinate simultaneous tasks/projects. Excellent organizational skills demonstrated by managing multiple priorities. Ability to quickly learn information, perform well under pressure, and quickly resolve issues, including multiple concurrent tasks. Ability to work as a team member, as well as independently. Basic knowledge of training techniques and instructional methods specific to the implementation and adoption of new, modern technical business solutions. Customer Service & Communication Exceptional customer service orientation and commitment. Excellent verbal and written communication skills, including technical writing. Good presentational skills preferred. Excellent interpersonal/relationship management skills; proven ability to work with a variety of colleagues at all levels of the organization, as well as vendors and sponsor organizations. Desired Skills or Experience Experience providing support for Workday Human Capital Management, SAP Concur Expense, and/or JAGGAER Source to Pay applications Experience training adult learners Experience working for a government or government-funded organization Benefits Overview UCAR affirms its commitment to employees through competitive benefits. In addition to medical, dental, vision, retirement, and life insurance, UCAR offers a variety of programs focused on work-life balance and professional, and personal development. These include: Tuition Assistance, time off allowance to attend classes, and other professional development opportunities. UCAR contributes 10% of your eligible pay into your retirement account; 100% fully vested on day one. Starting minimum accrual of 20 days of personal time off each year (prorated for less than full-time positions). 10 paid holidays. 12 weeks of paid parental leave. Short-term medical leave paid at 100% of your regular salary. EcoPass for local Colorado residents to use the Denver and Boulder-area transit system at no cost. Commitment to Job Application Fairness Applicants are not required to provide age or age-related information and may redact information related to age, date of birth, or dates of attendance at or graduation from an educational institution from any submissions during the initial application process. Some Final Considerations At NSF NCAR| UCAR | UCP , you will work alongside a dedicated team of professionals conducting critical research and community outreach to solve complex Earth system science problems including climate change, air pollution, extreme weather, floods, drought, wildfires, and space weather, all with the goal of improving human life and reducing economic loss. Each of us, from scientists to the professionals who support their work, serves the public and a collaborative community of scientists in our mission to understand the complex processes that make up the Earth system, from the ocean floor to the Sun's core. Flexible Work At UCAR, we are committed to supporting our mission by giving staff the flexibility to find the schedule and location that works best to maintain their own work-life circumstances and reach their full potential as professionals. Many positions within our organization are eligible for fully on-site, hybrid (three days per week) and/or flexible work hours. Equal Opportunity Employer UCAR is committed to providing equal opportunity for all employees and applicants for employment and does not discriminate on the basis of race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy. Whatever your intersection of identities, you are welcome at UCAR. Export Control All positions are required to comply with U.S. export compliance regulations and work location requirements regarding access to facilities and research systems. Work Location UCAR requires ALL positions to be performed within the U.S., excluding U.S. Territories. AI Software ChatGPT and similar AI software are powerful tools that are changing the way society receives, processes, and leverages information promptly. While we acknowledge its benefits and do not restrict leveraging it with job applications, we highly encourage a majority of the applicant material to be original work.

This job requires an active Top Secret / SCI clearance (with CI Polygraph eligibility). Please apply only if you currently hold an active Top Secret clearance with SCI eligibility. North Point Technology is looking for TS/SCI-cleared IT personnel who have experience with NGA's Structured Observation (SOM) and/or Computer Vision (CV) products to join the Chinook effort at North Point Technology. We are hiring across multiple disciplines: Software Engineers, Systems Engineers, Product Owners, Scrum Masters, Test Engineers, Cloud Engineers, Systems Administrators, and DevSecOps Engineers. Active Top Secret with SCI eligibility (CI Poly preferred) and U.S. citizenship are required per contract. Primary Responsibilities: (Role-dependent; examples below) Build, secure, and operate GEOINT mission systems for the Chinook program in classified cloud/on-prem environments. Deliver containerized microservices, data services, and mission workflows; automate CI/CD and security controls. Plan and execute Agile/Scrum delivery with government stakeholders; refine backlogs and measure value each increment. Develop and maintain automated testing (unit/integration/performance/security) and gating in CI pipelines. Engineer/administer platforms (Linux, Kubernetes, AWS GovCloud/C2S); ensure RMF/IC control compliance and ATO sustainment. Troubleshoot, monitor, and harden production systems; create runbooks and contribute to program roadmaps. Basic Qualifications: Active TS/SCI eligibility (CI Poly preferred); U.S. citizen. Prior NGA SOM or CV experience or directly transferable mission delivery in NGA environments applicable to Chinook. Relevant degree or equivalent hands-on experience in one of the listed disciplines. Demonstrated proficiency in one or more (role-dependent): Software/DevSecOps: Python/Java/JS/Go; Docker/Kubernetes; GitLab/Jenkins; Terraform/Ansible; Sonar/Nexus/Vault; REST/GraphQL. Cloud/Systems Admin: RHEL/Linux, networking, IAM, logging/monitoring, backup/DR; AWS GovCloud/C2S. Systems/SE&I: requirements, MBSE, interface control, integration/test, RMF/ATO artifacts. Test/QA: test strategy/design, automation frameworks, CI gating, performance/security testing. Product/Scrum: backlog ownership, story mapping, road-mapping, metrics (flow/velocity), stakeholder comms. Preferred Qualifications: Front-end development experience using React, Angular, or Vue.js. Knowledge of GEOINT data standards (OGC WMS/WFS, NSG). Experience with Elasticsearch / OpenSearch. Certifications such as AWS Certified Developer, Solutions Architect, CISSP, or SAFe Agile North Point Technology is THE BEST place to work for curious-minded engineers motivated to support our country's most crucial missions! We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer's most difficult problems. At North Point Technology, EMPLOYEES come first! We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members. Come join us! Apply with North Point Technology today!

**This role is anticipated to start March 2026** COMPENSATION: $25 - $30 an hour TRAVEL REQUIREMENT: Extensive (80%-100%) JOIN A TEAM THAT CARES ABOUT THE PLANET-AND EACH OTHER At Eocene Environmental Group, Inc., our mission is to protect people, power, and the planet. We believe that meaningful work starts with meaningful values - integrity, innovation, safety, and stewardship. These principles guide everything we do, from how we manage vegetation to how we support our team members. As an employee-owned company, we foster a culture of collaboration, accountability, and continuous growth. Our team is passionate about making a difference in the environment and in the communities we serve. That's why so many of our employees choose to build long-term careers here-because at Eocene, your work matters, your voice is heard, and your growth is supported. EXPLORE THE OUTDOORS. LEAD WITH PURPOSE. GROW YOUR CAREER. At Eocene Environmental Group, Inc., we're not just managing vegetation - we're protecting communities, enhancing ecosystems, and ensuring the safe delivery of power across diverse landscapes. As a Traveling Field Specialist, your office is the great outdoors. You'll work directly with utility clients, property owners, and contractors to ensure safe and sustainable vegetation practices. We're an employee-owned company committed to innovation, safety, and professional development. As we continue to grow nationwide, we're looking for dedicated professionals ready to grow with us. WHAT MAKES EOCENE DIFFERENT? OUR BENEFITS. We offer a comprehensive and competitive benefits package designed to support your well-being, growth, and work-life balance-benefits that set us apart from the competition: Employee-Owned Company - As an ESOP, every team member has a stake in our success and shares in the rewards. Career Development Support - We invest in your growth with opportunities for certifications and continuing education. Company Vehicle for Work Use - A company-provided vehicle is available to support your daily responsibilities and job site travel. Generous Paid Time Off - Enjoy a strong PTO package from your first year, including vacation and personal wellness days. Recognized Holidays - Benefit from a comprehensive holiday schedule, including both standard and flexible days. Workwear Allowance - Annual support to help you stay safe and comfortable on the job. Wellness Incentives - Monthly reimbursement available for fitness memberships or wellness programs. Competitive Health Coverage - Access to robust medical, dental, and vision plans to support you and your family. RESPONSIBILITIES: Staying organized and scheduling/booking work travel and hotels Utility Vegetation & Forest Management projects such as vegetation inspections, thinning, timber cruising, quality assurance/quality control etc. Contact property owners & public agencies regarding pruning and/or removals Conduct tree and brush inventories Conduct hazard tree inspections and evaluations Plan work for tree contractors Manage data Enforce on-the-job safety practices Carry and utilize materials, tools, and equipment at work site Service trucks and equipment, keep trucks and other assigned equipment in a neat and orderly fashion Emergency Response Perform other related duties as required or assigned REQUIREMENTS Extensive travel (80%-100%) throughout the United States Must have ISA Arborist Certification or obtain within 3 months of hire date Tree species identification skills and invasive species knowledge, plus knowledge of tree growth rates Valid driver's license with clean driving record Ability to work independently Strong verbal and written communication skills Excellent customer service skills a priority Ability to work in rugged terrain and inclement weather Proficient in map navigation skills Experience with Microsoft Office and data collection software (GIS experience a plus) Ready to grow your career with Eocene? Apply today and help us share the future of utility Vegetation Management. Eocene Environmental Group of the West, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. ********************************************

Job Requirements requires an AA/AS degree in a computer-related field or equivalent experience Advanced personal computer word processing, spreadsheet, database, and Windows OS skills Requires sufficient analytical skills to assess problems or unusual situations and develop solutions Install, configure, troubleshoot, and maintain all of the software applications and peripheral equipment used within AFW POS terminals, receipt printers, barcode scanners, barcode printers, signature captures, card readers, etc. Proficient in PC hardware (Enterprise IBM/Dell/HP is a plus) Proficient in enterprise network hardware and wiring Must have strong communication and training skills and be able to communicate technical information to non-technical users Travel to store locations Job Expectations Monitor and respond quickly and effectively to requests received through the IT helpdesk ticketing system Respond to customer calls into the help desk support line Create step-by-step training material with screenshots for customers Provide technical assistance and support for incoming concerns and issues related to systems, software, and hardware Document internal procedures Collect feedback to determine patterns and issues such that they can be resolved or turned into FAQs that are easily understood to ease self-troubleshooting Maintain daily performance of computer systems Work through the problem-solving process with customers, empowering them to do the same in the future Run diagnostic scans to resolve problems before they are reported Train incoming staff Escalate significant and recurring issues to the tier-3 support team Resolve technical problems with Local Area Networks (LA), Wide Area Networks (WAN), and other systems Physical Requirements Requires constant use of arms, hands, fingers, eyes, legs, and back Physical Work Environment Long periods of sitting and standing Concrete Flooring Exposure to fluorescent lighting Upon job offer, You must pass a pre-employment background investigation and drug screen. American Furniture Warehouse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

Job Description This job requires an active Top Secret / SCI clearance (with CI Polygraph eligibility). Please apply only if you currently hold an active Top Secret clearance with SCI eligibility. North Point Technology is looking for TS/SCI-cleared IT personnel who have experience with NGA's Structured Observation (SOM) and/or Computer Vision (CV) products to join the Chinook effort at North Point Technology. We are hiring across multiple disciplines: Software Engineers, Systems Engineers, Product Owners, Scrum Masters, Test Engineers, Cloud Engineers, Systems Administrators, and DevSecOps Engineers. Active Top Secret with SCI eligibility (CI Poly preferred) and U.S. citizenship are required per contract. Primary Responsibilities: (Role-dependent; examples below) Build, secure, and operate GEOINT mission systems for the Chinook program in classified cloud/on-prem environments. Deliver containerized microservices, data services, and mission workflows; automate CI/CD and security controls. Plan and execute Agile/Scrum delivery with government stakeholders; refine backlogs and measure value each increment. Develop and maintain automated testing (unit/integration/performance/security) and gating in CI pipelines. Engineer/administer platforms (Linux, Kubernetes, AWS GovCloud/C2S); ensure RMF/IC control compliance and ATO sustainment. Troubleshoot, monitor, and harden production systems; create runbooks and contribute to program roadmaps. Basic Qualifications: Active TS/SCI eligibility (CI Poly preferred); U.S. citizen. Prior NGA SOM or CV experience or directly transferable mission delivery in NGA environments applicable to Chinook. Relevant degree or equivalent hands-on experience in one of the listed disciplines. Demonstrated proficiency in one or more (role-dependent): Software/DevSecOps: Python/Java/JS/Go; Docker/Kubernetes; GitLab/Jenkins; Terraform/Ansible; Sonar/Nexus/Vault; REST/GraphQL. Cloud/Systems Admin: RHEL/Linux, networking, IAM, logging/monitoring, backup/DR; AWS GovCloud/C2S. Systems/SE&I: requirements, MBSE, interface control, integration/test, RMF/ATO artifacts. Test/QA: test strategy/design, automation frameworks, CI gating, performance/security testing. Product/Scrum: backlog ownership, story mapping, road-mapping, metrics (flow/velocity), stakeholder comms. Preferred Qualifications: Front-end development experience using React, Angular, or Vue.js. Knowledge of GEOINT data standards (OGC WMS/WFS, NSG). Experience with Elasticsearch / OpenSearch. Certifications such as AWS Certified Developer, Solutions Architect, CISSP, or SAFe Agile North Point Technology is THE BEST place to work for curious-minded engineers motivated to support our country's most crucial missions! We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer's most difficult problems. At North Point Technology, EMPLOYEES come first! We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members. Come join us! Apply with North Point Technology today! For positions requiring a federal security clearance, your clearance level must be clearly identified on your resume.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title : Technical Support Engineer Location: Centennial CO Duration: 12 Months Job Description: Maintain & troubleshoot the DAC Aloha network, DNCS, and Guide platforms - Support all applicable Engineering Projects and training sessions for junior technicians. - Organizes and performs all scheduled maintenance activities. - Performs a variety of highly complex analytical duties of Comcast's network including the IP Platform and Video platform. - Reads and analyzes technical references to obtain knowledge of assigned Engineering Operations topics. Identifies common operational and technical problems standard solutions. Escalates more complex issues to senior engineers. - Possesses limited responsibility for the CMTS, this is to include troubleshooting CMTS for issues. - Provides surveillance for the network from the hub to the backbone. - Monitors VOD run stats. Re-grooms existing channels. - Uses all available tools to monitor and isolate outages across all video lines. - Writes and drives action items for post-mortems on network events to ensure follow-up for all break/fix. Follows scripted M&P's for break/fix. - Acts as local liaison to identify, correlate, communicate, and verify customer impact for nationally managed care team events. - Provides remote assistance of hardware replacements. - Acts as the escalation point for advanced services. - Works towards industry standard certifications and education. - 2-5 years' experience in Linux and shell scripting are required. - Perform other duties and responsibilities as assigned. - Regular, consistent and punctual attendance. Must be able to work nights and weekends , variable schedule(s) and overtime as necessary. Additional Information For more information, Please contact Pankhuri Razada Associate Recruiter Artech information Systems LLC 360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960 ************ [email protected] om