Remote support specialist jobs in Bloomington, IL

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Full-time Description Perform expert level remote helpdesk services for CDG's customers with a focus on standards of excellence that ensure customer satisfaction, technical accuracy, and productivity. This position is a customer facing position that demands teamwork and performance that projects dependability, integrity, and professionalism. Works closely with software development and IT teams on escalating software defects and feature enhancements. Requirements · Provide accurate and efficient remote software support to CDG customers. · Provide technical support to CDG customers on daily operations related to telecommunications service delivery. · Assist with developing reports, optimizing software configurations, assisting with special requests and other related technical functions. · Ability to train others on application software; develop and utilize appropriate training materials. · Interact and communicate independently, effectively, clearly, and professionally in a manner that promotes considerate and cooperative relationships and overall teamwork. · Provide expert level knowledge of application software and procedures to investigate and resolve software problems as needed. · Provide training on-site at customer locations and as needed at CDG's annual Customer Conference. · Will perform demonstrations/presentations explaining features and benefits of application software to prospective customers as needed. · Suggest product enhancements and modifications and assist in the production and maintenance of user documentation. · Perform certain assignments relative to Quality Assurance Testing, system fixes, and documentation of system enhancements. · Perform other miscellaneous duties as assigned to ensure effective operation of department specifically and CDG as a whole. · Provide user input to software development staff for billing program enhancements and modifications. · Perform integrity and validation checks on all data transferred. · Participate in industry meetings, conventions, forums, etc., as well as various marketing/sales efforts as required. · Work on projects as needed that may include technical documentation and quality assurance functions. · Perform other related duties as assigned to ensure effective operation of department specifically and CDG as a whole. Qualifications and Skills Associate degree in Computer Science or Information Technology fields preferred. Related curriculum or equivalent experience will be considered. Telecom knowledge a plus. Minimum 2 years' experience with Microsoft Windows, Linux, Microsoft Word, Microsoft Excel, Adobe Acrobat, relational databases, and accounting related applications with basic knowledge of modern internet technologies and related hardware and software applications. Must be a team player with the ability to work with minimal supervision. Must be willing to work extra hours, weekends, and on-call situations if needed. Must be willing to travel and have a valid driver's license with a good driving record to drive rental vehicles if necessary. Must be a self-motivated, people oriented individual with highly developed interpersonal, oral and written communication skills, who is comfortable making presentations to large or small groups and with extemporaneous speaking when necessary. Understanding of CDG products and services and knowledge of wireline and wireless industries would be beneficial. Must be able to project and maintain an image of integrity, dependability, and professionalism in all business relationships, both internal and external. Salary Description $50,000+

requires 100% onsite availability in Champaign, IL. The Technology Solutions & Support Consultant is an on-site position embedded within network offices nationwide, dedicated to advancing financial advisors' sales effectiveness and practice growth through innovative technology solutions. This dual role involves optimizing technology configurations and driving technical product integration while simultaneously delivering customized consulting to align digital strategies with business objectives and championing the adoption of Northwestern Mutual's technology suite. By spearheading strategic technology integration, the consultant transforms advisor practices, driving continuous improvement and fostering collaboration across all organizational levels. Primary Duties & Responsibilities: * Develop relationships with financial advisors (FA), FA teams, and network office (NO) leadership and their teams, focusing on understanding basic business objectives and support needs. * Assist advisors and teams in using Northwestern Mutual's technology tools effectively, demonstrating how they enhance client-advisor experiences and productivity. * Utilizes extensive knowledge of computers, mobile devices, hardware, software configurations, operating systems, and LAN. * Develop a thorough understanding of the insurance and investment sales cycles to understand how technology can be integrated into business processes. * Apply consulting strategies to demonstrate technology benefits, focusing on clear communication to ensure audience understanding. * Provides advanced project consultation, and subject matter expertise to enterprise partners on technology needs, remodels, new office buildouts, and upgrades to enhance the customer experience. * Collect feedback from advisors and teams to relay to Home Office leadership, helping ensure technology solutions meet user needs. * Manages escalations and project management of enterprise technology implementations and upgrades, including communication and feedback to local and corporate leadership. * Support the identification of inefficiencies with guidance, suggesting simple technology applications to improve advisor practices. * Participate in planning sessions to support goal achievement, learning strategic methods to increase productivity and client satisfaction. * Assist in delivering training on technology best practices, facilitating classes under supervision to promote effective tool usage. * Help prepare users for new technology deployments by assisting with training and communication of benefits. * Handles vendor management of third-party technology solutions providers and implementations, ensuring effective collaboration and integration. * Track engagement activities and attend training sessions to expand knowledge and skills, contributing to improvement efforts. * Maintains a high level of proficiency and expertise in complex computer hardware and software technologies through continuous education, advanced training, and self-study. * Travel may be required based on supported offices. Qualifications: * Bachelor's degree in business or related field, or equivalent experience. * Minimum of 2 years related experiences including consultation experience working with professionals within financial services or similar industry. * Experience coaching and training professionals. * Technology support experience preferred. * Ability to understand sales-focused software technology and its benefits. * Advanced knowledge in computer, mobile device hardware, and software troubleshooting including proficiency in using software support tool * Ability to build and maintain relationships. * Proven ability to consult and drive measurable improvements in an outcome-based model. (E.g. prior demonstrated ability to drive % increase in adoption, sales etc.) * Demonstrated ability to lead and facilitate groups of people. #LI-Onsite This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted - FINRA Compensation Range: Pay Range - Start: $60,340.00 Pay Range - End: $112,060.00 Geographic Specific Pay Structure: Structure 110: $66,360.00 USD - $123,240.00 USD Structure 115: $69,370.00 USD - $128,830.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Tech Support JobID: 2572 Part-Time Temporary Hourly Employees Date Available: ASAP Additional Information: Show/Hide Questions regarding this position can be emailed to Jason Radford, Systems Administrator or contacting ************ to speak with Jason directly. * The start date is ASAP and the end date is May 22, 2026. * This position is expected to work up to 20 hours per week. * The Technology department will review applications as positions are available and will contact applicants to schedule interviews. * The compensation for this position is $15/hour - benefits are not available for this position.

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world. Job Summary: We are looking for a Senior Digital Operations Specialist to drive operational excellence and scalability across our digital analytics ecosystem. This role will mentor the Analytics Administrator, champion efficiency improvements, and enable the enrollment of 100,000 machines into our intelligent analytics platform. Familiarity with the Cat Foresight backend is essential to ensure seamless integration and enhanced analytics coverage. What You Will Do: * Assists Analytics Team with implementing new products, new releases and software upgrades. Responds to inquiries and requests from clients. * Supports users in product operation and maintenance. * Participates in analysis of client identified issues or problems which may require changes to software, procedures, or documentation. * Diagnoses, troubleshoots and resolves common technical problems. Escalates as per procedures. What You Will Have: * Effective Communications: Extensive understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. * Problem Solving: Working knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. * Analytics Product Technical Knowledge: Extensive knowledge of technical aspects of analytics products; ability to design, configure and integrate technical aspects of analytics products. * Analytics Release Management: Extensive knowledge of strategies, practices and tools for managing versions and distribution of software products and enhancements; ability to evaluate and improve release management practices and tools. * Technical Troubleshooting: Extensive knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation. Considerations for Top Candidates: * Education: Bachelor's degree in Information Systems, Computer Science, or related field (Master's preferred). * Experience: * Typically 5+ years in digital operations or systems administration roles. * Proven experience mentoring junior team members. * Hands-on experience with large-scale system deployments and automation. * Technical Skills: * Familiarity with Cat Foresight backend and related infrastructure. * Proficiency in scripting and automation tools. * Extensive experience using APIs via Postman * Strong understanding of data integration and analytics platforms. * Soft Skills: * Excellent problem-solving and organizational skills. * Ability to manage multiple priorities in a fast-paced environment. Additional Information: This position will have the option to be based out of our Champaign, IL or Peoria, IL offices. #LI #BI (used to post on Built In Chicago) What You Will Get: Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We've created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us. About Caterpillar Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Summary Pay Range: $110,520.00 - $179,640.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. * Medical, dental, and vision benefits* * Paid time off plan (Vacation, Holidays, Volunteer, etc.)* * 401(k) savings plans* * Health Savings Account (HSA)* * Flexible Spending Accounts (FSAs)* * Health Lifestyle Programs* * Employee Assistance Program* * Voluntary Benefits and Employee Discounts* * Career Development* * Incentive bonus* * Disability benefits * Life Insurance * Parental leave * Adoption benefits * Tuition Reimbursement * These benefits also apply to part-time employees Visa sponsorship is available for eligible applicants. Posting Dates: December 18, 2025 - January 4, 2026 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community.

Title: TECHNICAL SUPPORT III Duration: 6 Months Job Description: · Reviews, analyzes, and evaluates information technology systems operations. · May require an associate's degree in a related area and 2-5 years of experience in the field or in a related area. · Familiar with standard concepts, practices, and procedures within a particular field. · Relies on limited experience and judgment to plan and accomplish goals. · Performs a variety of tasks. · Works under general supervision; typically reports to a project leader or manager. · A certain degree of creativity and latitude is required. Required: Deskside support role Windows 10 and Microsoft environment, imaging, PC refresh etc. Additional Information Thanks & Regards' ________________________________________________________________________ ___ Vikram Bhalla | Team Recruitment | Mindlance, Inc. | W : ************ All your information will be kept confidential according to EEO guidelines.

Absopure is an equal opportunity employer. Absopure looks for dynamic individuals to join our team. Some examples of positions within our diverse business operations include: Home & Office Delivery Career Opportunities include but are not limited to: Route Sales and Delivery, Customer Service, Telemarketing and Outside Sales. Wholesale Career Opportunities include but are not limited to: Operations Professionals in Continuous-Process Filling operations, Warehousing, and Quality Assurance. An ideal candidate is a charismatic, technically inclined individual with excellent systems and process thinking abilities. The candidate must be results oriented and have a customer-focused, get-it-done attitude. Having expertise and/or education in at least one of the following disciplines is critical: production, maintenance, raw materials or finished goods planning, warehousing, or quality assurance. Administrative Career Opportunities include but are not limited to: Accounting, Finance, and Human Resources. If you feel you are a good fit for any of these positions, please apply using the button below.

This position will identify and research individual, corporate, and foundation donors/prospects for major and endowed gifts, special project funding, and annual support. Responsible for writing and running Advancement reports for staff members and the integration of Advancement's software systems with the Office of Information Technology (IT). Provide reports about specific donors, prospects, and a variety of gift/pledge reports containing an analysis of information gathered from public and internal sources while providing technical support for advancement staff.Essential Duties and Responsibilities: * Assume primary responsibility for meeting the prospect identification and research needs of development staff, enabling them to meet fundraising goals. * Meet regularly with these individuals to develop prospect identification, cultivation, solicitation, and overall fundraising strategies, keeping abreast of their activities and the initiatives and programs underway.| * Consult with development staff to determine feasibility of research requests and special projects. * Advise development staff about new prospect possibilities as appropriate or requested. * Use both standard and novel prospect research techniques and tools to identify new prospects and complete donor background requests, including periodical and electronic screening and/or information provided by the prospect or his/her organization. * Create profile reports tailored to needs of individual development programs. * Maintain policies and procedures for the prospect research program. * Utilize central development database to track/store profile data. * Provide technical support of computer applications (e.g. Banner Advancement, Smart Call, Donor Search, etc.) to ensure availability, efficient and effective use. * Manage alumni/donor database system to ensure timely upgrades, security and maintenance in accordance with IT policies. * Work closely with the Director of Development to identify and understand Advancement's objectives and ensure that these objectives are met with the best possible use of resources. * Oversee data integrity and standards of Advancement systems. * Conduct training for Advancement staff for report writing, wealth screening, and other applicable areas specific to Advancement. * Development of constituent reports and management dashboards. * Other duties as assigned by Director of Development. * Strategize with development staff regarding prospect identification and collaborates to develop donor prospect reports appropriate to departmental needs. * Collaborate with IT in support of the Banner Advancement module Minimum Position Requirements (including years of experience, certifications, licenses, etc.): * Bachelor's degree * At least three (3) years of experience in technical application, Ellucian Banner or other related software, sales, and/or prospect research. * Experience in Microsoft Office and Windows server environments.Knowledge, Skills, and Abilities: * Strong written and verbal communication skills * Attention to detail, an aptitude for logical thinking * Commitment to professional ethics, and the ability to interact with development staff as well as experience working in an IT and/or fund raising environment| * Understanding of relational database systems * Experience in SQL report writing * Strong verbal and written communication skills * Ability to prioritize and multi-task * Ability to make sound judgment * Demonstrate the ability and fortitude to identify unknown sources * Extensive computer skills, including proficiency with Microsoft office software, Banner Advancement module, searching on-line databases, report writing, and the Internet * Demonstrate ability to work in a team environment and meet goals in a timely manner * Must have the ability to multi-task in a fast pace environment and maintain confidentiality of all donor records and other sensitive information * Expected to exert initiative and sound judgment in carrying-out related responsibilities within the framework of Development and IT data policies and procedures

Salary: Mission Statement At Excel Prep, we are dedicated to supporting children with Autism and Learning Disabilities. Our mission is to prioritize the academic and social success of neurodiverse children while providing individualized education and evidence-based approaches that cater to their unique needs. We empower every unique mind to learn, grow, and thrive together in an inclusive and nurturing environment. Job Description Overview The IT Support Specialist will play a crucial role in maintaining and enhancing the technological resources of Excel Prep. This position is essential to ensure that our staff and students have access to the tools and support needed to facilitate an effective learning environment. Key Responsibilities Technical Support: Provide timely assistance for hardware and software issues faced by staff and students. Troubleshoot and resolve IT-related problems efficiently. System Maintenance: Regularly update and maintain school technology systems, including computers, tablets, and educational software. Ensure all systems are secure and functioning optimally. Training and Support: Conduct training sessions for staff on using technology effectively in the classroom. Develop user-friendly guides and resources to assist staff and students. Collaboration: Work closely with educators to identify technology needs that enhance learning for neurodiverse students. Collaborate with external vendors for software and hardware procurement and support. Data Management: Assist in managing student data systems and ensure compliance with privacy regulations. Support the implementation of educational technologies that cater to diverse learning needs. Qualifications Education: Bachelor's degree in Information Technology, Computer Science, or a related field. Experience: Previous experience in an IT support role, preferably in an educational setting. Familiarity with assistive technologies and tools used in special education is a plus. Skills: Strong problem-solving abilities and technical troubleshooting skills. Excellent communication skills to interact with staff, students, and parents. Patience and empathy when working with neurodiverse individuals. Personal Attributes Passion for supporting children with Autism and Learning Disabilities. Commitment to fostering an inclusive and supportive school environment. Ability to adapt to the unique needs of each student and staff member. Inclusivity Statement At Excel Prep, we celebrate diversity and are committed to creating an inclusive environment for all students and staff. We welcome applicants from all backgrounds and experiences, and we believe that a diverse team enriches our community and enhances the learning experience for our students. We are dedicated to providing equal employment opportunities regardless of race, gender, sexual orientation, disability, or any other characteristic. Together, we strive to empower every unique mind to learn, grow, and thrive. Benefits Competitive salary and benefits package. Opportunities for professional development in special education and technology. A supportive and collaborative work environment focused on student success. Application Process Interested candidates should submit their resume and a cover letter outlining their experience and passion for supporting neurodiverse children to **************************** . Join Us! Become a part of Excel Prep and help us empower every unique mind to learn, grow, and thrive together!

Provider Assistance Training Hub (PATH) University of Illinois, Urbana-Champaign Located Statewide in Illinois Train the Illinois model of Wraparound to Care Coordination and Support Organization (CCSO) staff and leadership, provide ongoing coaching and support for CCSO staff, provide oversight of fidelity to the Wraparound model, serve as SME for SOC curriculum. Duties & Responsibilities * Plan and deliver both web-based training, including questions and answers, and on-site trainings statewide for the IM-CANS assessment and treatment planning tool and any related components of the tool or related topics that are necessary. * Systems of Care Training for CCSO leadership and staff including: * Wraparound. * Engagement Training. * Field Support, Coaching and Document Review. * Facilitation of Wraparound Booster Sessions. * Using various training, coaching and transfer of learning methodologies, engage in person and by webinar with Medicaid enrolled providers and CCSO to: * Assess agency specific challenges and build strategies for effective implementation. * Ensure accurate use of the tool through development, implementation and analysis. * Develop trainings/curriculum in conjunction with Workforce Development Coordination team as subject matter expert, including on-site trainings and web-based trainings on intermediate and advanced use of the comprehensive behavioral health assessment tool and its relevance to effective treatment planning for children and families. * Other duties as assigned. * Some analysis of training effectiveness may be required. * This training will be based in Systems of Care (SoC) principles. * Statewide travel will be necessary several days per week in order to effectuate trainings. Travel Requirements Statewide travel required. Minimum Qualifications Master's degree in social work or related field from an accredited college or university. 1-3 years of Behavioral Health Services (Clinical) experience. IM+CANS trainer level certification within 90 days of hire and SOC trainer certification required within 120 days of hire, facilitated via PATH. Illinois clinical licensure. LPHA status pursuant to 89 ILAC 140.453. Preferred Qualifications Experience working with CSPI, CAT, CANS, ANSA, FAST or TCOM. 1 year of experience in Systems of Care, Wraparound, Care Coordination or training. Knowledge, Skills and Abilities Self-motivated and able to work semi-independently to train peers in assessment and care planning. Possess a working knowledge of change management strategies, established training, coaching and transfer of learning methodologies, case study and clinical case presentation methodologies, established evidence-informed child behavioral health practices and clinical interventions, the impact of trauma on the child and family system, child and adolescent development, issues related to diagnosis and co-morbidity, and other behavioral health issues. Appointment Information This is a 100% full-time Academic Professional position, appointed on a 12-month basis. The expected start date is as soon as possible after the search posting closes. The budgeted salary range for the position is $60,000- $70,000. Salary is competitive and commensurate with qualifications and experience, while also considering internal equity. Sponsorship for work authorization is not available for this position. Hybrid work options may be available for this position with the ability to be on-site as needed per the University's Workplace Flexibility policy. Application Procedures & Deadline Information Applications must be received by 6:00 pm (Central Time) on January 05, 2026 (extended). Apply for this position using the Apply Now button at the top or bottom of this posting. Applications not submitted through ************************* will not be considered. Upload your cover letter, resume, and names and contact information for three professional references. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact ******************. For questions regarding the application process, please contact ************. The University of Illinois offers a very competitive benefits portfolio, depending on the position. Click for a complete list of Employee Benefits. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at ************, or by emailing accessibility@illinois.edu. Requisition ID: 1033400 Job Category: Education & Student Services Apply at: *************************

Extra Help Accounting Support Job no: 519060 Work type: On Campus Title: Extra Help Accounting Support Division Name: Finance and Planning Department: Comptroller's Office General accounting support for the Comptroller's Office. Duties may include, but are not limited to, processing financial transactions, reviewing vouchers/purchase orders, and travel reimbursements, and reconciling accounts. Salary Rate / Pay Rate $16.50 - $18.25/hour Required Qualifications At least two (2) years of work experience performing basic accounting duties which included at least six (6) months customer service work experience. Work Hours May only work up to 28 hours per week. Hours will be determined upon hire, but will be within Monday - Friday; 8:00 a.m. - 4:30 p.m. Functional Expectations Must be able to complete the following with or without a reasonable accommodation: 1. Effectively communicate on a daily basis. 2. Remain at a workstation for extended periods. Proposed Starting Date July/August 2024 Required Applicant Documents Resume Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Optional Applicant Documents Certification of Retirement Annuity Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Special Instructions for Applicants **This position does not qualify for student employment. Extra Help employees may only work up to 28 hours per week for all University employment. Employees are only paid for hours worked and do not qualify for most benefits including health insurance and retirement, with Illinois State University. However, Extra Help employees are eligible to participate in the University's supplemental retirement savings plans (403b). Applicable retirement information is provided at the time of hire. There is no guarantee that working as Extra Help will lead to or secure permanent employment. In addition, extra help employees may only work up to 900 hours total during their employment. Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. Contact Information for Applicants Colette Homan Human Resources ************ ***************** Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Advertised: 07/11/2024 Central Daylight Time Applications close: Employee Referral Send me jobs like these We will email you new jobs that match this search. Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription. The email address was invalid, please check for errors. You must agree to the privacy statement Extra Help Accounting Support Opened07/11/2024 Closes DepartmentComptroller's Office General accounting support for the Comptroller's Office. TEST Current Opportunities Extra Help Accounting Support Opened07/11/2024 Closes DepartmentComptroller's Office General accounting support for the Comptroller's Office.

IT Support Technician Reports To: Director of Technology Status: Non-Exempt Provides user support to Agency employees, maintains and troubleshoots PC's and related hardware, and performs pertinent updates to equipment. In this position, the IT Support Technician responds to inquiries and requests for assistance with the Agency's computer systems or PC's, installs PC's and peripherals, and installs Agency approved software. INFORMATION PRIVACY AND SECURITY LEVEL: In accord with federal and state legislative mandates, individuals employed in this position are trained to, and function within a Level I security clearance for confidentiality of client protected health information, and other privileged information. Appropriate sanctions will be applied against employees who fail to comply with the privacy policies and procedures of the Agency. QUALIFICATIONS: Hold a minimum of a High School Diploma, Associates Degree preferred, and two (2) years technical experience. Have the ability to troubleshoot, analyze, and resolve technical issues with PC's. Possess intermediate level of understanding of Windows network operating systems. Communicate effectively with all levels of Agency staff. Have knowledge of trauma informed care and ability and willingness to make trauma informed decisions with client and/or other staff when necessary. Take any on-going trainings when required. Possess working knowledge of Microsoft Windows and Office Applications. Familiar with Citrix, Security Camera Systems & Servers. Show promising professional competency supported by an excellent academic record, a stable work history, professional references, and high ratings on the job interview. Have the ability to respond with discretion and professionalism at all times when dealing with confidential or sensitive matters. Have excellent inter personal skills. Have the ability to organize and prioritize work and to meet deadlines. Treat all information concerning children, youth, and their families in any Agency program with absolute confidentiality. Have a current Illinois Driver's license and proof of state requirement for insurance. Ability to pass a background check. PHYSICAL CHARACTERISTICS REQURIED: Ability to engage in daily, full-time attendance, and occasionally, in duties re quiring longer than eight (8) consecutive hours as well as non-working hours on call duties. Possess the ability to perform sitting, standing, and stooping in daily full-time employment. Ability to work a flexible schedule. Ability to operate a motor vehicle during both day and night hours. Reasonable proficiency in handwriting and computer use, and in the use of clear verbal and written communication skills. Have natural or corrected reasonably good vision and hearing, and the ability to use the telephone. Possess the mental ability to analyze a problem or situation at hand and able to recommend remediation. Ability to occasionally lift items up to twenty-five (25) pounds in weight. The ability to move physically about the Agency's owned buildings and grounds, and to use stairways (especially in emergencies). Possess the ability to maintain calm efficiency and effectiveness in stressful and demanding situations. PRINCIPAL DUTIES AND RESPONSIBILITIES: User Support: Respond to requests for assistance from Agency employees; and Identify problems, troubleshoot, and provide advice or assistance to users. PC Support: Install PCs and related peripherals; Troubleshoot hardware problems and perform minor repairs; and Perform system updates. Software Support: Install Agency approved software; Perform software updates, both via PC and network applications; Troubleshoot and resolve software problems; and Other duties as assigned.

PAY RANGE: $17.50 - $23.50 / hour Compensation is determined based on your experience and qualifications. In addition to base pay, you may be eligible for overtime, commission, and performance-based increases and bonuses. Prairieland FS, Inc. is a full-service agricultural and energy supplier dedicated to providing high-quality products and services to improve customer profitability. We are committed to excellence and envision being the leading supplier of choice. The Application Specialist is responsible for the precise and safe application of agricultural crop production input products to agricultural fields. This role involves operating and maintaining specialized equipment to ensure accurate and efficient application, following agronomic recommendations, and compliance with all safety and environmental regulations. The Application Specialist works closely with customers, Location Managers, and agronomists to understand specific field conditions, ensuring that agricultural crop production input products are applied at the correct rates and locations to optimize crop yields and protect the environment. Key Responsibilities Operate and maintain custom application equipment, including sprayers, spreaders, and other machinery. Apply agricultural crop production input products according to agronomic plans and regulatory guidelines. Conduct pre- and post-application inspections of equipment to ensure operational efficiency and safety. Follow detailed application maps and instructions to ensure precise product placement and application rates. Monitor weather conditions and field variables to determine the best application timing and method. Maintain accurate records of custom applications, including products used, rates, and areas treated. Communicate with customers, agronomists, and other team members to coordinate application schedules and ensure customer satisfaction. Adhere to all safety protocols, including the use of personal protective equipment (PPE) and safe handling of chemicals. Assist with inventory management and reporting of chemical usage. Perform minor repairs and adjustments on equipment as needed. Required Qualifications and Skills High school diploma or equivalent; additional training or certification in agronomy or agriculture is a plus. Obtain a valid CDL (Commercial Driver's License) with required endorsements (e.g., HazMat, Tanker) within six months of employment and maintain a clean driving record. All federal and state pesticide licenses within the first six months of employment. Follow safety and compliance standards to help ensure their well-being and the safety of others. Experience operating agricultural machinery, particularly sprayers and spreaders, is preferred. Knowledge of agronomy practices, crop protection products, and safety regulations is preferred. Ability to work in various weather conditions, during peak planting and harvesting seasons, and outside of normal hours throughout the year to meet deadlines and demands. Strong attention to detail, with a focus on safety and compliance. Strong organizational and time management skills, with the ability to manage multiple tasks and priorities. Good communication skills and the ability to work effectively in a team environment. Ability to lift and move heavy objects, as for loading and unloading. The role involves physical labor, including lifting and moving heavy products. High level of integrity and ability to handle confidential information. Provide Exceptional Customer Service. Total Rewards Package Insurance - Medical, Dental, and Vision Financial & Savings - 401K Matching, Pension Company-Funded, FSA & HSA Incentives - In addition to your base salary, you may be eligible to receive commission and/or bonus pay Voluntary and Miscellaneous Benefits - Accident, Air Evac, Critical Illness, Hospital Indemnity, Identity Theft Protection, Life, Short/Long-Term Disability Vacation and More - Paid Time Off (PTO), Holiday Pay, Uniform Program, Discounts, Teamwork, Advancements/Service, Retirement Recognition Issue Date: 01/01/2025

Job DescriptionSalary: $16.25-$20.00/hr. Information Technology 1 Encompasses all aspects of sourcing, installing, and maintaining company networking systems, company computers, software, and other equipment and processes to store, process, retrieve, transmit, and protect confidential and proprietary information. ESSENTIAL FUNCTIONS Confer with users, management, vendors, and technicians to assess computing needs and system requirements and at times solicit cooperation from necessary personnel to resolve problems. Stay abreast of advances in technology and evaluate the organization's technology use and needs to recommend improvements, such as hardware and software upgrades. Manage floor backups, security and user help systems and develop computer information resources, providing for data security and control, strategic computing, and disaster recovery. At the direction of the IT Manager, evaluate proposals to assess project feasibility and requirements, and meet with appropriate personnel to implement and train employees on the new equipment, software, and /or processes. POSITION QUALIFICATIONS Ability to work required overtime to support manufacturing needs and requests from our customers. Must be able to lift up to 40 lbs and stand and/or sit for long periods of time. High level of computer knowledge/experience using Microsoft Windows format to be able to adapt to other programs used for this position. Strong knowledge of IT Systems, Windows desktop operating systems, hardware, software, backup, user support, firewalls, switches, routers, TCP/IP, networking, and related experience. Operating systems include, but are not limited to Windows 98, Windows XP, Windows 7, Windows 10, and Windows 11. General network operating system experience preferred. Excellent communication and customer service skills. Microsoft Office Level II skillset. (i.e. Strong Word, Excel, and Access skills) EVALUATED COMPETENCIES Productivity Cooperation Safety Compliance Accuracy/Quality Initiative Self-Motivated Attendance Accountability Goal Oriented Decision Making Reliability Detail Oriented Education & Experience:Associate degreeor High School / GED with two to four years of related experience approved by management. Why Join ICS? Paid Holidays Comprehensive health, dental, and vision plans Company-provided Short-Term Disability and Life Insurance. 401(k) plan with a generous match. Were committed to supporting our team with valuable benefits that grow with you.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

**Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. _Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world._ **Job Summary:** We are looking for a **Senior Digital Operations Specialist** to drive operational excellence and scalability across our digital analytics ecosystem. This role will mentor the **Analytics Administrator** , champion efficiency improvements, and enable the enrollment of **100,000 machines** into our intelligent analytics platform. Familiarity with the **Cat Foresight backend** is essential to ensure seamless integration and enhanced analytics coverage. **What You Will Do:** + Assists Analytics Team with implementing new products, new releases and software upgrades. Responds to inquiries and requests from clients. + Supports users in product operation and maintenance. + Participates in analysis of client identified issues or problems which may require changes to software, procedures, or documentation. + Diagnoses, troubleshoots and resolves common technical problems. Escalates as per procedures. **What You Will Have:** + **Effective Communications:** Extensive understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. + **Problem Solving:** Working knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. + **Analytics Product Technical Knowledge:** Extensive knowledge of technical aspects of analytics products; ability to design, configure and integrate technical aspects of analytics products. + **Analytics Release Management:** Extensive knowledge of strategies, practices and tools for managing versions and distribution of software products and enhancements; ability to evaluate and improve release management practices and tools. + **Technical Troubleshooting:** Extensive knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation. **Considerations for Top Candidates:** + **Education:** Bachelor's degree in Information Systems, Computer Science, or related field (Master's preferred). + **Experience:** + Typically 5+ years in digital operations or systems administration roles. + Proven experience mentoring junior team members. + Hands-on experience with large-scale system deployments and automation. + **Technical Skills:** + Familiarity with **Cat Foresight backend** and related infrastructure. + Proficiency in scripting and automation tools. + Extensive experience using APIs via Postman + Strong understanding of data integration and analytics platforms. + **Soft Skills:** + Excellent problem-solving and organizational skills. + Ability to manage multiple priorities in a fast-paced environment. **Additional Information:** This position will have the option to be based out of our Champaign, IL or Peoria, IL offices. \#LI \#BI (used to post on Built In Chicago) **What You Will Get:** Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We've created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us. **About Caterpillar** Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. **Summary Pay Range:** $110,520.00 - $179,640.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. **Benefits:** Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. + Medical, dental, and vision benefits* + Paid time off plan (Vacation, Holidays, Volunteer, etc.)* + 401(k) savings plans* + Health Savings Account (HSA)* + Flexible Spending Accounts (FSAs)* + Health Lifestyle Programs* + Employee Assistance Program* + Voluntary Benefits and Employee Discounts* + Career Development* + Incentive bonus* + Disability benefits + Life Insurance + Parental leave + Adoption benefits + Tuition Reimbursement * These benefits also apply to part-time employees Visa sponsorship is available for eligible applicants. **Posting Dates:** December 18, 2025 - January 4, 2026 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community (*********************************************** .

The Network Administrator reports to the Network Infrastructure Manager and will provide support with diagnosing and resolving any potential network issues. Support, maintenance and optimization of core network services, devices, and communications systems. Provide installation and support of server hardware, Microsoft server operating systems, Microsoft Active Directory, VMware, Microsoft Exchange, and a strong working knowledge of IP networks is preferred. Assist in designing, purchasing, and configuring new equipment for network expansion. Researching new products and technologies, network security/redundancy/performance. Monitor, troubleshoot, and maintain voice and data networks (LAN, WAN, wireless, and VoIP) devices such as phones, switches, and routers. Excellent customer support skills as well as the ability to work in a team environment. This is a regular, full-time, salaried, benefits-eligible position, and it is campus-based. The Network Administrator will participate in a rotating coverage schedule on university holidays, after hours and weekends. Essential Duties and Responsibilities: * Assist with the operation and maintenance of the IT environment. * Performs diagnostics of network issues, provides support for service desk staff. * updates and maintains network documentation, assigns IP addresses, saves device configurations. * Performs physical security review for network assets and makes recommendations for the layout and location of network components, equipment, cabling, and wiring * Responsible for installation, administration, and testing of network servers, operating system software, printers, AV equipment, cabling, and other related network components/equipment. * Ensure security through access controls, backups and firewalls * Assist with day to day cable pulls/cross-connects/terminations. * Perform day to day moves, adds, and changes on VoIP phone systems. * Assist with new site/new system installations. * Assist with Wi-Fi deployments, testing and hardware replacements, as well with network LAN/WAN. * Offer Tier 2 support for IT Infrastructure related services tickets as necessary. * Work with Cloud & Infrastructure Team when implementing new server technologies * Participate in appropriate in-service and workshop programs and attend any required meetings * Support and monitor data center and monitoring equipment. * Performs miscellaneous job-related duties as assigned. Minimum Position Requirements (including certifications, licenses, etc.): * Bachelor's degree or equivalent work experience. * At least 4 years of working experience within infrastructure and/or service desk or related area. * Must be able to safely lift up to 75 pounds in support of hardware installations. Knowledge, Skills and Abilities: * Knowledge of a wide range of computer systems software, applications, hardware, and communications * Knowledge of system security (Firewall/threat management/patch management) and data backup/recovery * Knowledge of customer service standards and procedures * Must be able to troubleshoot basic Network related problems * Ability to simultaneously coordinate and complete multiple projects * Ability to make administrative/procedural decisions and judgments * Knowledge of Enterprise Telecommunications Infrastructure including VoIP systems, Cloud-based technologies, PBX (Nortel and others) phone switches, Call Center Management, IVR systems, Call Routing and reporting software * Demonstrated working knowledge of Windows and Linux servers

Job Description PAY RANGE: $17.50 - $23.50 / hour Compensation is determined based on your experience and qualifications. In addition to base pay, you may be eligible for overtime, commission, and performance-based increases and bonuses. Prairieland FS, Inc. is a full-service agricultural and energy supplier dedicated to providing high-quality products and services to improve customer profitability. We are committed to excellence and envision being the leading supplier of choice. The Application Specialist is responsible for the precise and safe application of agricultural crop production input products to agricultural fields. This role involves operating and maintaining specialized equipment to ensure accurate and efficient application, following agronomic recommendations, and compliance with all safety and environmental regulations. The Application Specialist works closely with customers, Location Managers, and agronomists to understand specific field conditions, ensuring that agricultural crop production input products are applied at the correct rates and locations to optimize crop yields and protect the environment. Key Responsibilities Operate and maintain custom application equipment, including sprayers, spreaders, and other machinery. Apply agricultural crop production input products according to agronomic plans and regulatory guidelines. Conduct pre- and post-application inspections of equipment to ensure operational efficiency and safety. Follow detailed application maps and instructions to ensure precise product placement and application rates. Monitor weather conditions and field variables to determine the best application timing and method. Maintain accurate records of custom applications, including products used, rates, and areas treated. Communicate with customers, agronomists, and other team members to coordinate application schedules and ensure customer satisfaction. Adhere to all safety protocols, including the use of personal protective equipment (PPE) and safe handling of chemicals. Assist with inventory management and reporting of chemical usage. Perform minor repairs and adjustments on equipment as needed. Required Qualifications and Skills High school diploma or equivalent; additional training or certification in agronomy or agriculture is a plus. Obtain a valid CDL (Commercial Driver's License) with required endorsements (e.g., HazMat, Tanker) within six months of employment and maintain a clean driving record. All required federal and state pesticide licenses within the first six months of employment. Follow safety and compliance standards to help ensure their well-being and the safety of others. Experience operating agricultural machinery, particularly sprayers and spreaders, is preferred. Knowledge of agronomy practices, crop protection products, and safety regulations is preferred. Ability to work in various weather conditions, during peak planting and harvesting seasons, and outside of normal hours throughout the year to meet deadlines and demands. Strong attention to detail, with a focus on safety and compliance. Strong organizational and time management skills, with the ability to manage multiple tasks and priorities. Good communication skills and the ability to work effectively in a team environment. Ability to lift and move heavy objects, as required for loading and unloading. The role involves physical labor, including lifting and moving heavy products. High level of integrity and ability to handle confidential information. Provide Exceptional Customer Service. Total Rewards Package Insurance - Medical, Dental, and Vision Financial & Savings - 401K Matching, Pension Company-Funded, FSA & HSA Incentives - In addition to your base salary, you may be eligible to receive commission and/or bonus pay Voluntary and Miscellaneous Benefits - Accident, Air Evac, Critical Illness, Hospital Indemnity, Identity Theft Protection, Life, Short/Long-Term Disability Vacation and More - Paid Time Off (PTO), Holiday Pay, Uniform Program, Discounts, Teamwork, Advancements/Service, Retirement Recognition Issue Date: 01/01/2025

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit