Remote support specialist jobs in Canton, OH

We're looking to add a Technology Support Professional to our growing team. Responsibilities • Provide world-class service to our customers via phone, email, and chat for hardware and software products. • Develop and improve your knowledge of our products and related technologies, including networking, authentication, hosted applications, and database. • Possible travel to customer sites for site surveys and implementations. • Special projects related to product support. We'd like to speak with you if you have: • Experience in a technical support or IT management role. • A "whatever it takes" attitude about customer service. • The desire to work someplace special, with talented and motivated colleagues. • Experience with cloud management or Microsoft Azure A great place to work • We're a small company where you can really make a difference • Great co-workers • Advancement opportunity • World class benefits • Unsurpassed medical, dental, and vision coverage • 401(k) program with match About TimeKeeping Systems Why is the average employee tenure at Guard1 over ten years? It's because we give our team a great place to work, a great group of colleagues to work with, and a great product that they can believe in. Our company goals are simple - taking care of our customers, taking care of our employees, and earning a profit - in that order. We believe in giving our team members the trust and resources they need to succeed. One way we take care of our people is a great benefit program, with healthcare, dental, vision, disability, and 401(k) with match. We are the leader in our industry and we are investing in growth. We are a small passionate company, where everyone makes a difference, every day. This is an opportunity for an exceptional individual to join our team. If you have the superior talent and skills we're looking for, we want to speak with you!

Corporate IT Support - Onsite 5 days a week - Cleveland area Capstone is seeking an experienced on-site Corporate IT Support professional to take responsibility for providing technical assistance to computer system users. The position involves communicating, monitoring and resolving user support requests either on-site or remotely. This role relies on experience and judgment to accomplish goals and service client requests in a timely fashion. This is a full-time, exempt position with comprehensive benefits in a casual business environment. Essential Functions: Respond to user support requests submitted through ticketing system, email or phone within expected response times. Setup, install, maintain, manage and repair, server and desktop hardware, network equipment, mobile devices, printers and peripherals. Create and manage user accounts and permissions within Active Directory. Install and update company approved software and operating systems Provide end user support and best practice use of Windows 11, IOS, Office 365 and other business applications. Provide entry level cybersecurity support, guidance and training. Build and foster relationships with internal employees, vendors and team members. Other duties as assigned. Skills and Experience Requirements: Two plus years of related work experience. Knowledge of computer hardware and networking support. Experience with using and supporting Microsoft Operating Systems, Office 365 Applications, Active Directory and business applications. Excellent interpersonal and customer relations skills. Benefits: Competitive salary. Paid Time Off and Holidays. Comprehensive Benefits Plans (Medical, Dental, Life, Vision, and Disability Insurance). 401(k) retirement plan with company match.

We are seeking a skilled and customer-focused IT Support Specialist to join the on-site technical support team of one of our international clients. The ideal candidate will be responsible for providing hands-on assistance to employees with hardware, software, and network-related issues, ensuring smooth day-to-day IT operations. Key Responsibilities: Provide on-site technical support for desktops, laptops, mobile devices, printers, and other peripherals. Troubleshoot and resolve hardware and software issues in a timely manner. Install, configure, and maintain operating systems and applications. Assist with network connectivity issues and basic server support. Set up and maintain user accounts, permissions, and access rights. Document support requests, resolutions, and maintain accurate records in the ticketing system. Collaborate with other IT team members to escalate and resolve complex issues. Support onboarding and offboarding processes, including equipment setup and recovery. Maintain inventory of IT equipment and supplies. Ensure compliance with company IT policies and security protocols. Qualifications: Associate or Bachelor's degree in Information Technology, Computer Science, or related field. 2+ years of experience in IT support or help desk roles. Strong knowledge of Windows and mac OS operating systems. Familiarity with Microsoft 365, Active Directory, and basic networking concepts. Excellent problem-solving and communication skills. Ability to work independently and manage multiple tasks. Customer service-oriented with a proactive attitude. Preferred Skills: Experience with ticketing systems (e.g., ServiceNow, Jira, Zendesk). Basic understanding of cybersecurity principles. Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus. Working Conditions: This is a fully on-site role Primary work site will be Medina, OH. If necessary, up to once a week, support will be provided at Tiffin, OH. May require occasional lifting of equipment and travel between office locations.

Company Description This is an in-Office position, Your work location is our Twinsburg, Ohio office. Do Not Apply if You Are Not Able come to our Twinsburg office each day. Compass Computer Group, Inc., headquartered in Twinsburg, OH, has been providing comprehensive IT services, Products, and Support Solutions since 1996. For over 29 years we have delivered on Managed Service Agreements, Microsoft Products, Hardware/Software Support, Hyper-V and VMWare Systems, 24x7x365 Monitoring Services. Compass has a long history of supporting Manufacturing and Healthcare businesses in Northeast Ohio with a wide range of services, including Server and Workstation Support, Network Design, VOIP Phone Solutions, Business Continuity Data Protection, Licensing, Equipment Installation and Support. Their commitment to reliable IT infrastructure ensures optimized operations with less downtime for clients across various industries. Role Description This is a full-time IT Support Specialist, service role located in Twinsburg, Ohio. In this role, you will provide technical support and troubleshooting for hardware, software, and network-related issues. Responsibilities include assisting with Server and Desktop computer setups and ongoing maintenance, managing help desk inquiries, and delivering efficient IT solutions to ensure reliable day-to-day operations. You will work directly with teams and clients to identify and resolve technical challenges effectively. Qualifications Technical Support and Troubleshooting skills to identify and resolve hardware and software issues REQUIRED - Knowledge of Server software including VMware and Hyper-V Computer systems with proficiency in managing Microsoft Server setups, repairs, and maintenance Experienced in providing IT Solutions and Support in a timely fashion Strong communication and problem-solving skills with the ability to manage tasks independently Familiarity with network configurations and data backups is a plus Associate's Degree in Information Technology or a related field, or equivalent professional experience Related Microsoft Certifications preferred Pay Salary depends on experience, knowledge, and certifications

• 3rd shift: Mon-Thurs, 8p~6a (4 10-hour shifts) - fully on-site, Uniontown, OH • $21hr W2 • 18 month contract • Support an infrastructure upgrade project they have for the next two years. The ideal candidate will have previous experience in IT Help Desk and Tech Support along with Call Center experience. The role involves pre and post validation of IT equipment for a switch upgrade project over 4300 locations nationwide. Close attention to detail, strong communication, and strong documentation experience is required

Reporting to The Director of Manufacturing, The Automation Specialist plays a critical role in ensuring the reliability, performance, and continuous improvement of automated operational technology (OT) systems within a manufacturing or industrial environment. This position is responsible for maintaining levels of production uptime, diagnosing and resolving automation issues, and optimizing control system performance. The specialist will collaborate closely with the Automation, Project Engineering, Operations, and Maintenance departments to provide hands-on technical support and contribute expertise to the design, commissioning, and integration of automation solutions. This position requires a strong understanding of control systems, industrial networks, and troubleshooting methodologies. The ideal candidate will ensure adherence to Safety & Compliance Standards, Best practices, and proactively identify opportunities for automation improvement across the manufacturing production system. Essential Functions and Responsibilities: Provide both proactive and reactive technical automation support for operational needs Work closely with maintenance to respond to automation related breakdowns to minimize downtime Participate in the selection, testing and validation of new automated equipment that will be used on production lines Contribute to the continued improvement of OT systems and ensure conformity with company automation initiatives Supervise and perform the programming of PLCs, HMIs, and SCADA systems Work cross functionally supporting the organizational strategy for US plants Ensure that knowledge and skills are continuously improving as the needs evolve. Manage and ensure the reliability of technical support for automation systems. Carry out periodic preventive audits of automation systems and ensuring system health, backups, firmware updates, and version control of automation equipment. Schedule and participate in new projects from the industrial team (must take into account the project team's specifications). Work in collaboration with maintenance and project teams related to the optimization, development and implementation of automated equipment (existing and new). Collaborate with the HSE department to ensure equipment safety following OSHA guidelines and manufacturer recommendations. Work in collaboration with the IT department to ensure proper functionality of industrial IT/OT equipment. Develop and maintain a continuous improvement plan based on the condition of automated equipment. Serve as subject matter expert for automation technologies, standards, and best practices. Interpret electrical schematics, P&IDs, and control logic diagrams Minimum Qualifications: 3-5+ years experience in manufacturing automation experience. In-depth knowledge of industrial computing, automation and electrical systems. Understanding of network IT/OT architecture and troubleshooting industrial equipment Understanding of communication protocols (Ethernet/IP, Modbus, Profibus, OPC, etc.) Strong understanding of Motion control, process control theory, and instrumentation Understanding of ISO standards and safety industrial equipment. Experience with PLCs, industrial controllers, HMIs, SCADA systems and Historians. Experience with troubleshooting and integrating electrical and mechanical equipment. Bilingual (French and English) a plus but not required. Knowledge of the following software and platforms considered an asset: Allen Bradley and Schneider Electric PLC software Structured Text and Ladder Logic programming Schneider and Parker brand drive software 2D or 3D design software AVEVA Citect/Plant SCADA Vijeo Designer CMMS platforms MES and ERP Platforms Bachelor's degree in electrical, mechanical, mechatronics, computer engineering or equivalent is preferred. Integrity, respect, professionalism, and ability to lead. Proactive mindset, Self-sufficiency and sense of responsibility. Ability to analyze and solve problems efficiently. Willingness to contribute the time and effort required to carry out projects to completion. Adaptability and calm under pressures in manufacturing environment Safety and quality driven innovation Working Conditions and/or Physical Demands: Travel up to 25% within the United States and Canada. Willingness to be on-call for after-hours support and on rotation with other specialists. Breakdown support is both on site and remote. The role is based on-site at US headquarters in Wadsworth, OH Work performed in an industrial environment for commissioning and troubleshooting Work in an industrial environment. Protective equipment is mandatory. Vigilance, thorough knowledge of facilities, and situational analysis coupled with strong safety leadership are paramount. May be required to lift up to 50lbs Reports to Director of Manufacturing - Asphalt Roofing Plants

TechnologyXperts, Inc. (TXI) based in Beachwood, OH, is a national organization providing essential IT support, maintenance, and security services to businesses. With a focus on managing and monitoring IT systems for security, reliability, and efficiency, TXI is a vital partner for organizations navigating cyber threats and technological advancements. Services offered include network monitoring, data backup, cloud computing, and cybersecurity, empowering businesses to protect their assets and maintain robust IT infrastructures. Role Description This is a full-time on-site role for a Help Desk Technician at TechnologyXperts, Inc. in Beachwood, OH. The Help Desk Technician will be responsible for providing technical support, troubleshooting desktop computers, delivering help desk support, and performing computer repairs on-site. Qualifications Desktop Computers, Troubleshooting, and Computer Repair skills Experience in Technical Support and Help Desk Support Strong problem-solving and communication skills Ability to work well under pressure and in a team environment Knowledge of network systems and IT security Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) Associate's degree in Information Technology or related field

Service Technicians are the heart of our industry. Our technicians work in a safety-first type of environment and don't mind heights or working on mechanical parts. Service Technicians are responsible for performing field maintenance, routine inspections, preventative, and complex repairs requiring strong electrical and mechanical troubleshooting background. Why Work for Crane 1 Pay: $25-$45/hr Time and a half for any work on Saturday Double time pay for any work on Sunday Company Truck, cell phone, boot program, PPE provided Rapid Quote (Bonus Incentive Program) Benefits Day 1: Medical, Dental, & Vision Advancement: Training program into Sales or Management Referral Bonuses up to $2500 Employee-centric: 401K match program, vacation 80 hours year 1 / PTO, tuition reimbursement Service Technician Role & Responsibilities Perform maintenance, inspection, and repairs on overhead cranes within the allowed hours without compromising safety or quality. Perform spot checks to ensure the highest level of quality & workmanship. Working knowledge: electromechanical troubleshooting (480V, 3-phase motor control, VFD, AC/DC). Working at heights & some heavy lifting. Document findings and make consultative recommendations regarding the repair and safety-related concerns to the customer for the inspected equipment. Provide proper checklists and required forms and with customer signatures for all inspection or service-related documentation. Other duties as assigned. Service Technician Required Skills and Experience KNOWLEDGE: A minimum of (2) years of manufacturing/industrial electrical /mechanical experience. SKILLS: Thorough knowledge of electrical theory for power and controls. Thorough knowledge of the mechanical systems of cranes/hoists. Thorough knowledge of simple structural elements Understanding of the OSHA/ANSI standard (is required) The position requires 8 to 12-hour shift work, which can include Saturdays and Sundays. Ensure we maintain a professional, safe, productive, and compliant work environment. ABILITY: A passion for providing top-notch customer service to our customers. Valid driver's license and ability to meet our driving requirements. Occasional varied overtime as required by the customer and be available for “on-call” as part of the site requirements. Equal Employment Opportunity (EEO) Statement Crane 1 Services is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. We believe in fostering a supportive environment where every employee is valued and given the opportunity to succeed.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Crane Technician For more than 150 years, Morgan has been committed to offering world class solutions for the metals industry. At Morgan, we position our customers for success by collaborating with them to enhance safety, improve efficiency, and deliver value through the world's most advanced material handling systems-while building a better future for our employees and community. Due to growth, we are looking for a full-time Crane Technician to join our team in Alliance, OH You will assemble, install, and maintain Morgan's industrial overhead cranes at customer sites across the U.S while ensuring that innovation comes standard with every order. Join our team to help us fulfill our vision: To challenge the possibilities of today by thinking differently. Responsibilities: Assemble, install, wire, and commission Morgan industrial overhead cranes at customer sites across the U.S. Perform preventative maintenance on overhead cranes Inspect mechanical and electrical systems on overhead cranes Troubleshoot and repair mechanical and electrical systems, including AC and DC electrical systems Must be able to work safely and efficiently at heights of up to 100 feet Education/Experience: High school diploma or equivalent At least 1 year experience in a related industry Welding experience is a plus Ability to read blueprints and use metrological instruments such as micrometers Basic organization, communication, and problem-solving skills Must have own tools Skills in one or more of the following areas preferred: Millwright work Iron work Pipefitting Electrical meters Basic machining Basic welding Basic rigging Benefits: Competitive wages Comprehensive benefits package, including: Health insurance Dental insurance Vision insurance Life insurance 401(K) 401(K) matching Paid time off About Morgan: For more than 150 years, Morgan Engineering has created a legacy as a world leader in material handling systems. Through the design, production and service of large-scale industrial overhead and gantry-type cranes and mill equipment, we provide the innovative technology and engineering expertise to move our clients' businesses forward. To learn more about our company or apply for this position, visit ************************** Disclaimer: Morgan Engineering provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Foxconn EV System LLC Job Description - IT - SAP Application Specialist FSLA Status: Exempt Reports To: IT Application Manager Primary Function: This system includes application software and IT hardware. The SAP Application Specialist will work closely with the other IT resources, including other technicians as well as engineers. The person will be responsible for day-to-day SAP/MES/RPA/Data operations, issue fixes, troubleshooting both software and hardware, as well as supporting reporting services and other applications needed to operate the facility in Lordstown, Ohio. Duties and Responsibilities: Collaborate with business managers and end-users for the effective use of IT. Promote ERP(SAP) system and integrated system such as MES implementations. Gather and analyze business requirements to identify areas for improvement. Develop functional specifications for SAP implementations. Design, develop and configure SAP solutions, including custom reports, interfaces, and conversions to meet business needs. Implement SAP solutions, ensuring adherence to project timelines and quality standards. Perform testing and quality assurance activities. Provide ongoing maintenance and support for SAP systems. Troubleshoot and resolve technical issues. Identify opportunities for process improvement and recommend solutions. Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts as needed. Responsible for the review of business/functional requirement documents and developing technical design documents. Guarantee adherence to deadlines and budget requirements. Analyzes, acquires, installs, modifies, and supports operating systems, applications, databases, utilities, and tools related to vehicle manufacturing. Utilize the site management of change process to document changes and risk mitigation plans while leading and assisting in incremental improvements to site systems. Document technology and troubleshooting via procedures and job aides. Work cross functionally to identify and implement improvements to the applications. Implement best practices for scalability, supportability, ease of maintenance, and system performance. Participate in on-call rotation to respond to daily production issues related to SAP/MES. Troubleshoot issues using log files, and events. Promote the usage and expansion of IT services, collaborate with corporate and local IT organizations. Responsible for the coordinated management of multiple related projects, ongoing operations which are directed toward a common objective. Works with constituent Project to monitor cost, schedule, risks and technical performance of component projects and operations, while working to ensure the ultimate success of the program. Responsible for stakeholder management, particularly stakeholders internal or external to the organization. Manage the continuous optimizations of IT Systems services. Continuously promote the high availability of service for critical customer applications. Skilled in the delivery of IT application and infrastructure services. Effectively manage IT services through the use of performance metrics and proven IT methodologies. Evaluate service delivery performance and take corrective actions with appropriate IT staff. Required Education Associate or bachelor's degree in computer science or information technology, or equivalent experience. Required Experience Minimum 5+ years of related experience in the IT field. Prior SAP/MES experience required (Automotive manufacturing experience is a plus). Strong understanding of SAP ERP modules (e.g., FI, CO, MM, SD, PP). Proficiency in ABAP programming or other relevant development languages. Experience with SAP implementation methodologies (e.g., ASAP, Agile). Ability to work independently and as part of a team. SAP S/4HANA experience. Cloud computing knowledge (e.g., AWS, Azure, GCP). Experience with SAP Fiori or other user experience technologies. Knowledge of EDI setup Experience installing, configuring, documenting, testing, training, and implementing new applications and systems. Experience and proficient level of knowledge with Windows Operating System and Server Operations. Knowledge of manufacturing PLCs and HMI systems is a plus. Required Competencies Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Drives Results - Consistently achieving results, even under tough circumstances. Interpersonal Savvy - Relating openly and comfortably with diverse groups of people. Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations. Required Skills/Licenses/Certifications Strong computer, hardware, software, and analytical skills. Proven ability to assess business needs and translate them into relevant solutions. Must have strong interpersonal, presentation and communication (written and verbal) skills, including the ability to work in a self-directed environment. Must have exceptional time management and organizational skills with the ability to multi-task. Have a desire to learn and develop technical skills to keep current with changing operations. Demonstrate process skills - ability to adapt to an ever-changing manufacturing environment and understanding of process operations. Knowledge of manufacturing PLCs and HMI systems is a plus. Experience in managing complex project teams including outsource IT developer organizations. Experience in business process re-engineering of systems application SAP ERP Modules; Sales/Distribution, Materials Management, Production Planning, Finance Interface knowledge with SAP and Non-SAP systems. Relevant certifications like SAP Certified Technology Associate and SAP Certified Development Associate is preferred. Exposure and hands-on in PP configuration, customization and deployment. Aware of the latest SAP technologies, tools, and best practices. Customer focused and business sensitive attitude for applying effective manufacturing SCM IT solutions Promote high quality IT solutions ERP, MES (Manufacturing Execution System) Promote creative and innovative IT services Identify, research, solve and prevent service quality problems Good verbal and written communication skills with all levels of business and IT management Ability to influence and persuade management for providing business appropriate IT solutions

GENERAL PURPOSE OF THE JOB: The Senior Technical Application Specialist ensures proper application of core product line responsibilities in accordance with company and industry guidelines by providing on-site and problem resolution assistance along with coaching/mentoring on testing results and techniques with the ability to be heavily involved in industry organizations that help shape industry standards. ESSENTIAL DUTIES AND RESPONSIBILITIES: Conduct general and complex on site product applications, substrate analysis using specialty equipment with the ability to interpret testing data and make recommendations based off the collected data. Recommend and approve Product Line application policies within technical literature, Coordinate 3rd party testing certification/approvals Collect Data for project or product specific testing, interpret results and make recommendation based off of finding. High level of understanding of testing methods/techniques for Laboratory/Field Testing. Perform and collect data from field and in-house/analytical lab specific testing to help interpret results and present a general understanding of testing methods and techniques to confirm varying compatibility. Develop and review of sales product literature, application instruction, and the maintenance and updating of field training manuals. Attend and coordinate job site visits with customers and field sales reps to conduct and interpret product application testing to make product and installation recommendations for troubleshooting on-site variation. Write, review and make recommendations for letters of installation, job parameters, and competitive product comparisons along with detailed drawings to help make the sale. Effectively collaborate with internal and designated external customers. Assure product performance through demonstrating, reviewing and making recommendations for proper use and field application. Provide independent product support on all lines. Mastered assigned core product line technology to include writing policy; Assists in supporting product lines outside of core. Actively able to train/mentor new employees. EDUCATION High School Diploma or GED required. Bachelor's degree in Science, Engineering, Construction or similar field preferred. EXPERIENCE 4-7 years Technical Service, Construction, Customer Service or similar experience. Must have prior knowledge and experience in the Roofing industry. OTHER SKILLS AND ABILITIES: Experience with Auto CAD, Work, Excel, etc. Ability to manage multiple priorities. Effective team player. Self-motivated. Excellent written and verbal communication skills. Ability to travel up to 50% in the North America region. Mechanical aptitude. Mentoring/Training. OTHER QUALIFICATIONS: Industry Involvement Preferred - ASTM SME. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status

GENERAL PURPOSE OF THE JOB: The Senior Technical Application Specialist ensures proper application of core product line responsibilities in accordance with company and industry guidelines by providing on-site and problem resolution assistance along with coaching/mentoring on testing results and techniques with the ability to be heavily involved in industry organizations that help shape industry standards. ESSENTIAL DUTIES AND RESPONSIBILITIES: Conduct general and complex on site product applications, substrate analysis using specialty equipment with the ability to interpret testing data and make recommendations based off the collected data. Recommend and approve Product Line application policies within technical literature, Coordinate 3rd party testing certification/approvals Collect Data for project or product specific testing, interpret results and make recommendation based off of finding. High level of understanding of testing methods/techniques for Laboratory/Field Testing. Perform and collect data from field and in-house/analytical lab specific testing to help interpret results and present a general understanding of testing methods and techniques to confirm varying compatibility. Develop and review of sales product literature, application instruction, and the maintenance and updating of field training manuals. Attend and coordinate job site visits with customers and field sales reps to conduct and interpret product application testing to make product and installation recommendations for troubleshooting on-site variation. Write, review and make recommendations for letters of installation, job parameters, and competitive product comparisons along with detailed drawings to help make the sale. Effectively collaborate with internal and designated external customers. Assure product performance through demonstrating, reviewing and making recommendations for proper use and field application. Provide independent product support on all lines. Mastered assigned core product line technology to include writing policy; Assists in supporting product lines outside of core. Actively able to train/mentor new employees. EDUCATION High School Diploma or GED required. Bachelor's degree in Science, Engineering, Construction or similar field preferred. EXPERIENCE 4-7 years Technical Service, Construction, Customer Service or similar experience. Must have prior knowledge and experience in the Roofing industry. OTHER SKILLS AND ABILITIES: Experience with Auto CAD, Work, Excel, etc. Ability to manage multiple priorities. Effective team player. Self-motivated. Excellent written and verbal communication skills. Ability to travel up to 50% in the North America region. Mechanical aptitude. Mentoring/Training. OTHER QUALIFICATIONS: Industry Involvement Preferred - ASTM SME. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status

GENERAL PURPOSE OF THE JOB: The Senior Technical Application Specialist ensures proper application of core product line responsibilities in accordance with company and industry guidelines by providing on-site and problem resolution assistance along with coaching/mentoring on testing results and techniques with the ability to be heavily involved in industry organizations that help shape industry standards. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Conduct general and complex on site product applications, substrate analysis using specialty equipment with the ability to interpret testing data and make recommendations based off the collected data. * Recommend and approve Product Line application policies within technical literature, Coordinate 3rd party testing certification/approvals * Collect Data for project or product specific testing, interpret results and make recommendation based off of finding. High level of understanding of testing methods/techniques for Laboratory/Field Testing. * Perform and collect data from field and in-house/analytical lab specific testing to help interpret results and present a general understanding of testing methods and techniques to confirm varying compatibility. * Develop and review of sales product literature, application instruction, and the maintenance and updating of field training manuals. * Attend and coordinate job site visits with customers and field sales reps to conduct and interpret product application testing to make product and installation recommendations for troubleshooting on-site variation. * Write, review and make recommendations for letters of installation, job parameters, and competitive product comparisons along with detailed drawings to help make the sale. * Effectively collaborate with internal and designated external customers. * Assure product performance through demonstrating, reviewing and making recommendations for proper use and field application. * Provide independent product support on all lines. Mastered assigned core product line technology to include writing policy; Assists in supporting product lines outside of core. * Actively able to train/mentor new employees. EDUCATION * High School Diploma or GED required. * Bachelor's degree in Science, Engineering, Construction or similar field preferred. EXPERIENCE * 4-7 years Technical Service, Construction, Customer Service or similar experience. * Must have prior knowledge and experience in the Roofing industry. OTHER SKILLS AND ABILITIES: * Experience with Auto CAD, Work, Excel, etc. * Ability to manage multiple priorities. * Effective team player. * Self-motivated. * Excellent written and verbal communication skills. * Ability to travel up to 50% in the North America region. * Mechanical aptitude. * Mentoring/Training. OTHER QUALIFICATIONS: * Industry Involvement Preferred - ASTM SME. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status

For description, visit PDF: ************************ gov/JFS - Network Administrator - Job Statement. pdf

A 3rd Shift IT Technician job in Akron, OH is available courtesy of Akkodis. The IT Technician provides a differentiated customer experience to the IT customers by overseeing the health and wellbeing of IT connected systems and performing AutoSys and TWS batch job monitoring across multiple applications and platforms to support retail store operations. The position will monitor workload automation and identify and resolve batch job failures by coordinating support resources for proper triage and resolution including documentation of each incident in the appropriate systems. THIS POSITION IS MIDNIGHT TO 8AM Pay: $20/HR TO $28/HR IT Technician job responsibilities: * Monitors and proactively manages batch job scheduling end-to-end across platforms from a central point of control. * Helps lead incident management process through its lifecycle to ensure effective and efficient responses for major incidents. * Identifies and escalates technical trouble trends impacting store operations. * Responds to incoming calls, provides input on health of systems and coordinates escalation processes pertaining to incidents that impact store operations. * Assigns unresolved issues to the appropriate resolving groups via trouble tickets. Qualifications: * 2-4 years related experience required. * Working knowledge of Microsoft Teams, Outlook, Word and Excel. * MUST BE ABLE TO WORK MINIGHT TO 8AM FIVE DAYS A WEEK * Familiarity with ServiceNow or digital workflow applications is a plus. * Working knowledge of AutoSys, SolarWinds, Nagios software is highly desirable; Maestro/TWS knowledge would be a plus. * Computer software and/or hardware technical training and/or earned college hours is a plus. If you are interested in this 3RD shift IT Technician job in Akron, OH, please click APPLY NOW. For other opportunities available at Akkodis go to **************** If you have questions about the position, please contact *****************************. Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ********************************************** The Company will consider qualified applicants with arrest and conviction records. Pay Details: $20.00 to $28.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ************************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: * The California Fair Chance Act * Los Angeles City Fair Chance Ordinance * Los Angeles County Fair Chance Ordinance for Employers * San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description The Network Administrator is responsible for the day-to-day management, maintenance, and security of the organization's computer networks. This role ensures optimal network performance, reliability, and security, supporting both hardware and software systems across the enterprise. The administrator is responsible for maintaining and securing the organization's IT infrastructure, ensuring optimal performance and protection against cyber threats. This role involves managing network hardware/software, monitoring systems, and leveraging tools like ConnectWise for remote monitoring and management (RMM) and Microsoft Defender for endpoint security. Responsibilities: Network Support & Troubleshooting Respond to and resolve complex PC, server, and networking issues via onsite, phone, and email support. Provide technical support to users regarding network access and usage. Document user problems, resolutions, and changes to the network environment. Interface with vendor technical support resources as needed. Installation, Configuration & Maintenance Install, upgrade, configure, and maintain network hardware (routers, switches, firewalls, VPNs) and software. Implement new users, manage user environments, permissions, and security settings. Perform network troubleshooting to isolate and diagnose problems. Maintain network and server equipment in designated server rooms. Performance Monitoring & Optimization Monitor network performance (availability, utilization, throughput, latency) and proactively optimize for reliability. Arrange scheduled upgrades and update network equipment to the latest firmware releases. Maintain and administer computer networks and related computing environments, including systems software, applications software, hardware, and configurations. Security & Compliance Implement and maintain security policies using Microsoft Defender for Business. Monitor and respond to security alerts, vulnerabilities, and incidents. Perform regular audits and patch management to ensure compliance. Ensure network security and connectivity, including maintaining firewalls, VPNs, and email security programs. Implement and maintain disaster recovery solutions and backup systems. ConnectWise Administration Utilize ConnectWise RMM and PSA for ticketing, automation, and remote support. Integrate Microsoft Defender alerts into ConnectWise for streamlined incident response. Maintain accurate documentation and reporting within ConnectWise. User Training & Documentation Train network staff and end users on network systems and security protocols. Develop and maintain network performance records and logs. Communicate networking issues and solutions to employees and management. Qualifications: Bachelor's degree in information technology, Computer Science, or a related field preferred Candidates must have at least 3 years of experience in network administration or a similar role Proven experience in a network administrator role Hands-on experience with networking, routing, and switching Strong understanding of network infrastructure, protocols (TCP/IP, DNS, DHCP), and hardware Excellent problem-solving and analytical skills Experience with ConnectWise RMM/PSA and automation workflows Proficiency in Microsoft Defender for Business and Microsoft 365 security tools, experience with Microsoft Dynamics AX and RF Smart preferred Strong knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs) Experience with Axcient backups and recovery Why Merit Brass Merit Brass is an industry leader in manufacturing and distribution of pipe, valves, fittings, and related products. Our focus on innovation, quality, and service excellence has earned us strong relationships across the wholesale channel. We invest in our people and provide tools, training, and support to help you succeed in a collaborative, growth-oriented environment. Powered by JazzHR xIAPS5Lwr8

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $22.00/Hour

BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Technical Application Specialist GENERAL PURPOSE OF THE JOB: The Technical Application Specialist ensures proper application of Tremco products in accordance with company and industry guidelines by providing both on-site and office-based problem resolution assistance. This individual is a technical liaison between the business and Tremco's field-based internal and external stakeholders. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide or obtain accurate and timely product application, qualification, and/or troubleshooting services to internal colleagues and external business partners Assist with general on-site product application, training, and general substrate review. Assist with the generation and maintenance of technical documentation and collateral with various internal departments. Examples include application instructions, technical data sheets, technical marketing collateral, product training programs, 3rd party testing/validation reports, and other product assets. Assist in the collection of laboratory data for project and/or product-specific testing. Assist with and/or perform in-field and in-house analytical lab testing to confirm the chemical compatibility and physical adhesion properties of Tremco products on specified jobs, for evaluating new areas of application, new product development, and competitive product analysis. Conduct jobsite observations/evaluations with customers and field sales reps to make accurate and timely product and installation recommendations. Compose official letters and/or corporate communiques, including installation instructions, job qualification parameters, and competitive product comparisons along with assisting in the development of detail drawings to help secure sales opportunities. Provide or obtain accurate and timely answers to inquiries on product usage, comparative competitive products, web-site navigation, product specifications, repair techniques, assessment and/or remedial course of action recommendations for jobsite problems, environmental regulations, construction sequencing, and technical product property questions. Ensure product performance through proper recommendation of jobsite qualification and application techniques. Possess and leverage a basic knowledge of Tremco's product portfolio. Learn assigned core product line technology while assisting higher level Application Specialists with occasional direction. Provide clear written and verbal technical support and product recommendations to internal and external stakeholders including sales representatives, technical representatives, owners, architects, engineers, contractors, installers, etc. EDUCATION High School Diploma or GED required. Bachelor's degree in Science, Civil Engineering, Construction Management or similar field preferred EXPERIENCE 1+ years of Technical Service, Technical Sales, or Construction Industry experience required. CERTIFICATES, LICENSES, REGISTRATIONS: OHSA 10 Preferred but not required OTHER SKILLS AND ABILITIES: Experience with Auto CAD, Word, Excel, etc. Ability to manage multiple, shifting priorities. Effective team player. Self-motivated and driven. Excellent written and verbal communication skills. Ability to travel up to 50% domestically and internationally. Hands-on and conceptual mechanical aptitude. The salary range for applicants in this position generally ranges between $52,960 - $66,200. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.