Remote support specialist jobs in Carlisle, PA - 139 jobs

Job Description Company: Lucayan Technology Solutions LLC Employment Type: Full-Time Lucayan Technology Solutions LLC is seeking an Information Technology & Media Support Specialist to provide IT, knowledge management, and media services in support of the U.S. Army Security Force Assistance & Stability Integration Directorate (SFASID). This position plays a critical role in supporting SFASID's mission by managing its digital platforms, knowledge repositories, and multimedia communications to ensure information is accessible, accurate, and effectively delivered to stakeholders worldwide. Key Responsibilities Serve as data administrator and content organizer for SFASID's website, SharePoint™ portal, Army 365 systems, and social media platforms. Manage and update digital publications, video streams, and web content, ensuring timely dissemination of SFASID information. Provide Defense Visual Information Distribution Service (DVIDS) support by submitting, cataloging, tagging, and publishing audio, video, podcasts, and imagery. Maintain and organize lessons learned databases, linking reports, after-action reviews, and knowledge products to internal and external repositories. Support the SFASID Publications Manager with digital repository upkeep, posting bulletins, and ensuring publications are accessible within 48 hours of release. Monitor and track RFIs and ISRs, recommending updates to FAQs and supporting rapid response efforts. Provide IT, audio/visual, and media support for SFASID conferences, events, and simulcasts, including online registration and streaming. Minimum Qualifications U.S. Citizen with ability to obtain installation access. High School Diploma or equivalent (Bachelor's degree in IT, Media, or Communications preferred). Experience with IT support, digital content management, or knowledge management systems. Skilled in Microsoft Office 365 (SharePoint, Teams, Power Automate, Power Pages). Ability to manage multimedia integration (video, audio, graphics) for digital and web products. Required Qualifications Favorable NACI for Common Access Card (CAC) eligibility and DoD network access. Demonstrated ability to provide DVIDS media support. Familiarity with Knowledge Management systems and Communities of Practice/Interest. Strong organizational, communication, and collaboration skills. Security Clearance & Certifications Clearance: Favorable National Agency Check with Inquiries (NACI). Training/Certifications (must complete or maintain): Anti-Terrorism (AT) Level I Training. iWATCH Army Security Awareness Training. OPSEC Level I Training (initial and annual). DoD Cyber Awareness Training. DoD 8570.01-M IA/IT baseline certification within 6 months of appointment. Work Environment Duty Station: Carlisle Barracks, PA (onsite required). Schedule: Monday-Friday, 0800-1700, excluding U.S. Federal holidays. Environment: Professional military-academic setting, working with Army staff, interagency, international, and academic partners. Why Join Lucayan Technology Solutions LLC? Be part of a mission-driven team supporting the U.S. Army's peacekeeping and stability operations. Contribute to the digital transformation and knowledge management of a premier Army Institute. Competitive compensation, comprehensive benefits, and growth opportunities in defense IT and media operations. Powered by JazzHR ol CIGIu6DU

About Electrosonic Electrosonic is Where Imagination Comes to Life. At Electrosonic, our team is composed of passionate, highly intelligent, and energetic individuals who are eager to make a difference. We provide an environment where you will be challenged and inspired daily. If you seek excitement and want to be part of something unique, we invite you to join our Electrosonian family. Together, we will continue to shape the future of technology-driven experiences. About the role The Onsite Technician will be based at our client's location and must be experienced in museum and entertainment venues supporting high-quality audiovisual services and have a proven track record as a Tier 1 & Tier 2 AV tech as described below. This role involves providing general AV support to include daily systems start-up, troubleshooting, preventive maintenance of electronic hardware and software and occasional client training and support. These systems include AV projection, pro audio, video, and AV system show control, interactives and displays. You may also be involved in small systems installation and video conference support. The ideal candidate will have a deep understanding of computers, including PC and/or Mac Operating Systems. Responsible for the safe and correct diagnosis of faults, removal, repair, test, implementation, and operation of all aspects of the client's onboard AV systems and technologies. This role requires a detail-minded, technically skilled individual with strong customer service and problem-solving skills; able to multi-task and think quickly on your feet in an historical museum and visitor's center environment. You need to be able to follow standard operating procedures and checklists but have the confidence to improvise when and where needed. What you'll do AV Technician TIER 1 * Able to identify and describe typical systems, their components, cables and terminations used in AV systems * AV System knowledge gained in a service or operational environment * Experience operating, troubleshooting and supporting a variety of AV systems * Ability to navigate system project files in an effort to provide and request additional support * Experience with AV tools, common test equipment, and commissioning requirements * Basic understanding of network architecture * Understanding of control system software * Understanding of DSP and related software * Understanding of media servers and content streaming * Understanding of typical digital signage systems and associated networks * Knowledge of Health and Safety rules and workplace safety * AVIXA Technologist Certification or ability to complete it within 12 months of hire date is preferred AV Technician TIER 2 (all of tier 1 plus) * Extensive experience in operating, troubleshooting and supporting a variety of AV systems including event environments * Ability to read, understand and convey schematics from CAD files * Proficient understanding of Network Architecture and IT systems * Experience with small live event support operating Audio Mixers and Wireless Mic's that include: Mackie -1642 VLZ3 / Behringer - X32 Producer / Shure SLXD & BLX wireless * Experience with alignment, blending, and color balance with Christie, Panasonic and Vivitek brand projectors * Experience with the following Content Servers: 7th Sense & Alcorn McBride * Experience or training on Control system software including, but not limited to; Medialon, Extron, AMX, Alcorn McBride, etc. * Experience or training on DSP's and related software including, but not limited to; QSC - Q-SYS Core 110F, Biamp - TesiraFORTE AI, etc. * Experience with Interactive elements that include ELOTouch * Experience with various AV associated equipment that includes: Digital displays, Video & Audio extenders, Presentation Switchers and more * Liaising with vendor and OEM wherever needed to restore the services. * Experience with remote monitoring tools which may include QSC, Medialon, * Experience and training on typical digital signage systems, tools and associated networks NOTE: This list of job responsibilities is not an all-inclusive list, this is a general description. The specific tasks assigned may develop over time as the needs of the client evolve. Qualifications * Strong customer service skills in interacting and communicating with clients * Ability to analyze customer situations, make decisions and solve problems under pressure. * Ability to work with a high degree of accuracy and detail. * Ability to maintain positive working relationships with management, co-workers, clients and vendors. * Ability to communicate effectively face-to-face, in groups, and via phone and written communication. * Detail oriented and work without supervision. * College degree in a related technical field a plus * Strong desire to learn. * Intermediate experience with Microsoft suite of products Work Schedule: Thursday thru Monday 7am - 4pm (9-hour days include 1-hour for lunch) This may have some flexibility during the slower winter months. A day in the Life * Inclusive Team Culture At Electrosonic we embrace our differences. We are committed to furthering our culture of Diversity, Equity and Inclusion. We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. * Work/Life Balance Our team puts a high value on work-life balance, offering a hybrid work environment, dependent of position. We believe maintaining the right balance between your personal and professional life is important to our team's overall well-being. * Career Growth We are dedicated to supporting our team members to grow a long-term career with us. We have a broad mix of experience levels and tenures, and we support continuous learning and knowledge sharing. * Compensation and Wellness The salary range for this role is dependent on skills, experience, and qualifications. We offer a full range of health and wellness benefits that include: * Medical * Dental * Vision * Life and disability benefits. * Wellness discount programs, * 401k * *Paid parental leave after 1 year of service. * 12 company paid holidays * 3 weeks of paid vacation Come be a part of a Global company that has been recognized for its superior and unsurpassed technology master planning and system integration. With unique global capability, we deliver highly complex world-class projects, conference room technology, and executive briefing centers across a multitude of sectors.

Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. + _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ . + _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be available for on-call 24x7x365 ongoing application support_ . + _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ . + _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ . + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ . **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. + CompTIA A+ or ITIL certification preferred + 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_ **Other Job Specific Skills** + _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ . + _Effective communications (written and spoken)_ . + _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ . + _ITIL (desired not required)_ . + _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ . **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $105k - $140k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

ASKITC is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations. We have openings for Help Desk Technician for one of our client at Harrisburg PA Job Description Support in-house help desk team by taking a variety of IT related calls including IT hardware consisting of PC's, Printers, Routers, Servers, and UPS; calls involving Mainframe and Network software Telecommunications and Datacomm problems. Tasks include: Receive calls for assistance, elicit information, and perform hardware and software diagnostic procedures including use of utility programs in diagnosis and troubleshooting of IT hardware and software. Refer Tier 2 calls to technical staff via Remedy or service providers Resume or restore mainframe, LAN and user IDs and passwords through RACF or Active Directory Restart or reset local and remote hardware devices using Qualifications Field experience (i.e. Hands on PC Support experience). Provide service and preventive maintenance. Diagnose/coordinate repair of prod and dispatching & tracking Servce Provider Ability to identify and track issues, risks, and action items Experience w/Remedy or equivalent problem tracking Experience using an Automated Call Distribution System (ACD) Experience working in an Enterprise Level Help Desk environment Education: 2 year college degree or equivalent technical study Additional Information For immediate consideration, please send resume to Ryan at [email protected] OR Feel free to contact us at ************ X 4391 if you need more information.

Job Description Reporting to the Director of Technical Operations, the Tech Bar - Resident Support Specialist is a customer-service focused, entry-level role responsible for providing technical support to residents in an efficient and accurate manner. This position serves as a front-line representative of Menno Haven and the Technology Operations department, assisting with basic technical issues across assigned areas. The Help Desk Specialist diagnoses and troubleshoots hardware and software problems to ensure optimal system performance and resident satisfaction. The role requires flexibility to work evenings and weekends to support resident needs and events. Qualifications: High school diploma or GED equivalent, preferred. Strong customer service skills and a pleasant demeanor, required. Excellent interpersonal and communication skills, required. Knowledge of mobile phones, tablets, and laptops required. Knowledge of Microsoft Windows, MacOS, iOS, and Android preferred. Ability to work patiently and effectively with customers to resolve technical issues, required. Ability to be available to work Nights and Weekends as required. Ability to troubleshoot hardware components and peripheral devices on the network is required. Ability to diagnose and resolve software issues on troubleshoot software on networked devices is required. Ability to connect devices to wired and wireless networks is required. Benefits (dependent on eligibility): Excellent Health, Dental and Vision plans Group Life Insurance - 100% company paid Pet Insurance Employee Assistance Program Generous PTO. 403(b) Retirement Plan Shift: Part-time no benefits, non-exempt Shift - varies We look forward to you joining the Menno Haven team! mennohaven.org "We will be an innovative organization that nurtures the human spirit, is passionate about service, and demonstrates God's love, one person at a time." Menno Haven is an Equal Opportunity Employer. Menno Haven provides equal employment opportunities to all team members and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, disability status, pregnancy, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Core Function: This position will require the use of remote tools to resolve open issues or complete outstanding requests that involve new functionality of PC hardware, software and peripherals. This position requires the ability to articulate in a clear and precise manner and the ability to obtain information quickly and accurately. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. Interacts with office personnel on support related issues. Responds to all Help Desk tickets within one business day and creates relevant documentation. Distributes newly created documents to more experienced team members for review and posting on SharePoint. Follows standard escalation procedures. Utilizes existing documentation in the SharePoint system to complete recurring tasks. Basic troubleshooting of internal network issues. Works with Procurement Administrator to procure computer supplies within company guidelines. Administers user and email accounts at all offices. Documents recurring IT tasks. Follows closed Help Desk tickets with relevant documentation and distributes to more experienced team members for review and to post on SharePoint. Trains junior members in applicable policies/procedures. Supervisory Responsibilities: None Minimum Knowledge, Skills and Abilities required: Associate degree in business, information technology, or CIS/MIS. You must possess an understanding of HDI best practices or be HDI certified. A+ Certification/MCP is a bonus. 2+ years of experience in a support role. Proven technical knowledge and understanding. Must be a resourceful and innovative problem solver. Ability to work in a professional manner, be flexible, and handle interactions with all levels of the organization. Demonstrated ability to communicate well with other members of the IT department and with non-technical end users. Self-directed, organized, and motivated. Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General office environment General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available. #LI-JM1

Core Function: This position will require the use of remote tools to resolve open issues or complete outstanding requests that involve new functionality of PC hardware, software and peripherals. This position requires the ability to articulate in a clear and precise manner and the ability to obtain information quickly and accurately. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. Interacts with office personnel on support related issues. Responds to all Help Desk tickets within one business day and creates relevant documentation. Distributes newly created documents to more experienced team members for review and posting on SharePoint. Follows standard escalation procedures. Utilizes existing documentation in the SharePoint system to complete recurring tasks. Basic troubleshooting of internal network issues. Works with Procurement Administrator to procure computer supplies within company guidelines. Administers user and email accounts at all offices. Documents recurring IT tasks. Follows closed Help Desk tickets with relevant documentation and distributes to more experienced team members for review and to post on SharePoint. Trains junior members in applicable policies/procedures. Supervisory Responsibilities: None Minimum Knowledge, Skills and Abilities required: Associate degree in business, information technology, or CIS/MIS. You must possess an understanding of HDI best practices or be HDI certified. A+ Certification/MCP is a bonus. 2+ years of experience in a support role. Proven technical knowledge and understanding. Must be a resourceful and innovative problem solver. Ability to work in a professional manner, be flexible, and handle interactions with all levels of the organization. Demonstrated ability to communicate well with other members of the IT department and with non-technical end users. Self-directed, organized, and motivated. Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General office environment General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available. #LI-JM1

We are looking for an IT Support Specialist that will be responsible for supporting our computer network and users in many capacities. You will be a key contributor to our company's success and the long-term goals we plan to implement. This is an addition to our current staff. Who We Are: Transteck Inc family of dealerships is one of the largest Heavy Duty Truck dealer groups with 13 locations and 4 body shops, in the North East United states. We have over 200 trained technicians, over $5,000,000 in parts inventory and utilize state of the art facilities. Our large size means that we have the resources to provide the best-in-class facilities, training and equipment while working with the industry leader in large heavy-duty trucks. But despite our size, our 13 locations located from Pittsburgh to New Jersey through Maryland to Northern VA are all small enough to get the personal touch needed to keep you trained and motivated. All our facilities are kept clean and the pace fast as we strive to keep our customer trucks on the road. We offer Benefits Including : Competitive Wages, Medical Insurance (Capital Blue Cross), Dental and Vision Insurance, Short Term Disability and Long Term Disability Insurance, 401k with employer match. Responsibilities: Setup new and refurbished equipment as per end user requirements. Perform necessary updates and upgrades to Operating Systems and a variety of other software applications used within our different departments. Install necessary peripherals such as printers and scanners to local machines as well as within the network. Assist with Help Desk tickets to provide users with speedy resolutions to their wide array of issues including but not limited to: - Resolve basic network issues such as Wireless connections and Local Area Networks among other systems. - Document issues and resolutions properly for record keeping and posterity. - Consistently follow up with users to insure proper function after issue resolution. - Perform basic functions in Office 365 such as password resets, account updates and changes, license assignments following company protocol, etc. Qualifications: Good written and verbal communication skills for interacting with end users. Experience with and a solid understanding of Windows 10 Professional Proficient in Microsoft Office (Knowledge of Office 365 Administration a plus) Basic understanding of wireless networks and Overall computer knowledge Must be malleable and quick to adjust to a fast-paced environment. Willingness to take initiative with a can-do attitude. Good interpersonal skills Dependable, punctual and proactive Aptitude & Attitude - we'll teach you the rest!

**The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices to include 40,000 laptops/tablets/workstations, 13,000 mobile devices, 32,000 VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices. This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality and inclusivity in deliverables. **Responsibilities** **Key Responsibilities** + Provide timely restoral and proper maintenance of USACE laptops/tablets/workstations and peripheral devices. + Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition IAW USACE policies. + Responsible for day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets. + Provide support for USACE COOP activities and USACE-approved training for new technology deployment at CONUS and OCONUS locations. Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance. + Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable. + Manage and prioritize the allocation of PC support technician workloads to ensure timely issue resolution and service quality. + Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. + Troubleshoot printer, computer, and peripheral incidents. + Oversee the escalation and tracking of complex IT support issues and service tickets, ensuring proper resolution in accordance with established protocols. + Serve as the primary point of contact for providing high-level technical support to VIP users, delivering proactive and efficient service. + Coordinate and deliver notifications of outages, policy updates, and procedural changes to ITC/OO stakeholders, ensuring clear communication and compliance with organizational standards. + Act as a liaison between internal teams and external partners, including Mettel and NOSC, to coordinate support for site-wide outages and ensure prompt restoration of services. + Facilitate the testing, activation, and troubleshooting of circuits during turn-up (TTU) activities to ensure seamless implementation of new connections. + Organize and oversee the response to both scheduled and unscheduled power outages, minimizing downtime and safeguarding operational continuity. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + Associates degree in relevant field. + 6 years' experience in computer user support + Valid driver's license, travel may be required. + Experience supporting Windows 10, and MS Office 2013. + Experience using ServiceNow or a similar ticketing system. + Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications) + COMPTIA Security Certification + Must possess an active Interim Secret security clearance to start with the ability to obtain and maintain a full Secret + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner. + Exceptional verbal and written communication skills. + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. + Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. + Must be self-motivated and able to work well independently as well as on a multi-functional team. + Ability to handle sensitive and confidential information appropriately **Desired Qualifications:** + 5 years Preferred Hands-on experience with Spring Boot Java Applications. + 5 years Preferred Hands-on experience with IBM WebSphere Application Server 8 or later. + 5 years Preferred Hands-on experience with Agile Development Methodologies (preferably Scrum) + 5 years Preferred Hands-on experience with web applications developed for Cloud platform + 5 years Preferred Hands-on experience with CI/CD methodology + 5 years Preferred Hands-on development experience for mobile and tablet platforms **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Program Manager** **Working Conditions** + Professional hybrid office environment. + Normal work hours are Monday through Friday; 8-hour shift between 6AM and 6PM local time. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $20.00 - USD $32.00 /Hr. Submit a Referral (**************************************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103791_ **Category** _Information Technology_ **Position Type** _Full-Time Salary Exempt_ **Remote** _No_ **Clearance Required** _Secret_

Description Über die Rolle Als NinjaOne Technical Support Specialist arbeitest du mit unserem multinationalen, branchenführenden Produkt-Support-Team zusammen, um unseren Kunden ein optimales Erlebnis zu bieten. Du wirst Kundenanrufe und E-Mail-Korrespondenz unter der Leitung des Support-Managements priorisieren, während du die Verantwortung für Kundenprobleme übernimmst und die zur Verfügung gestellten Ressourcen nutzt, um einen hochwertigen Kundenservice zu gewährleisten. Standort - Berlin, Deutschland oder Remote überall in Deutschland Was du tun wirst Du musst in der Lage sein, während der Bürozeiten von Montag bis Freitag nach einem festen Zeitplan zu arbeiten. Eigeninitiative und prompte, genaue Bearbeitung von Anfragen und Support-Anrufen. Fähigkeit, selbständig zu arbeiten Sehr gute Kenntnisse in der Windows-Fehlerbehebung Sehr gute Kenntnisse in der Fehlerbehebung unter Mac von Vorteil Kenntnisse in der Linux-Fehlerbehebung wünschenswert Zusammenarbeit mit Engineering, Customer Success, QA, Produktmanagement und anderen internen Abteilungen, um kritische Produktprobleme zu lösen, die Zykluszeit für die Problemlösung zu minimieren, und Verbesserungen für zukünftige Versionen vorzunehmen. Erstellung und Durchführung von Produkt- oder Technologieschulungen für interne und externe Partnerteams (Mitarbeiter des technischen Kundendienstes, Wiederverkäufer, Distributoren usw.). Weitergabe von Wissen über bekannte Probleme und entsprechende Lösungen oder Workarounds an Partnerteams (einschließlich, aber nicht beschränkt auf die Erstellung neuer Knowledge-Base-Artikel). Andere Aufgaben nach Bedarf Über dich Deutsch und Englisch auf C1/C2 Niveau Ausgezeichnete mündliche und verbale Kommunikationsfähigkeiten sind ein Muss Ein Bachelor-Abschluss in Informatik und/oder gleichwertige Berufserfahrung. Mindestens 2 Jahre Erfahrung in einer Position im Bereich Kundenservice/Support. Windows-Kenntnisse (Windows Registry, Windows-Dienste usw.), MacOS-Kenntnisse und ein allgemeines Verständnis von Linux-Distributionen sind von Vorteil. Frühere Erfahrungen mit Zendesk sind ein Plus! Fähigkeit, Aufgaben auf Grundlage der Auswirkungen auf den Kunden korrekt zu priorisieren. Anpassungsfähigkeit an neue Technologien und Prozesse. Starke zwischenmenschliche Fähigkeiten, um in einem teamorientierten Umfeld arbeiten zu können. Kenntnisse einer beliebigen Virtualisierungsplattform, grundlegende Netzwerkkenntnisse. Frühere Erfahrungen mit RMM-Software sind hilfreich, aber nicht erforderlich. Einen guten Sinn für Humor Du hast Spaß am technischen Support. Du hast Spaß daran, Verantwortung zu übernehmen und zu sehen, wie deine Bemühungen etwas bewirken! Französisch / Italienisch / Spanisch / Niederländisch ist ein Plus About the Role As a NinjaOne Technical Support Specialist, you will work alongside our multinational industry-leading product Support Team to provide transformative customer experiences. You will prioritize customer calls and email correspondence under the guidance of Support Leadership while taking ownership of customer issues and utilizing resources provided to ensure high-quality customer service interactions. Location- Berlin, Germany or Remote anywhere based in Germany What You'll be Doing Must be able to work a set schedule during office hours Monday to Friday. Take initiative and provide prompt, accurate follow-up to tickets and support calls. Ability to flourish under limited supervision Must be fluent in Windows troubleshooting Fluency in Mac troubleshooting a plus Experience with Linux troubleshooting desired Collaborate with Engineering, Customer Success, QA, Product Management, and other internal departments to resolve critical product issues, develop solutions to minimize cycle time for problem resolution, and make improvements for future releases. Create and deliver product or technology training to internal and external partner teams (frontline tech support reps, resellers, distributors, etc). Share knowledge of issues and corresponding resolutions or workarounds with partner teams (including, but not limited to, the creation of new knowledge base articles). Other duties as needed About You German and English at C1/C2 Level Excellent oral and verbal communication skills are a must A Bachelor's degree in Computer Science and/or equivalent work experience. At least 2 years prior experience in a customer service/support-related position. Proficient in Windows (Windows registry, services, etc), working knowledge of MacOS, and a general understanding of Linux distributions a plus. Previous experience with Zendesk is a plus! Able to exercise good judgment of priority based on customer impact. Adaptable to new technologies and processes. Strong interpersonal skills so as to be able to work in a team-oriented environment. Understanding of any virtualization platform, basic networking. Previous experience with RMM software is helpful, but not required. A good sense of humor You enjoy the technical support environment. You enjoy taking ownership and watching your efforts make a difference! French / Italian / Spanish / Dutch is a plus About Us NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management. What You'll Love Our flexible working hours with hybrid office options enable you to successfully balance your personal life and your job Grow personally and professionally with one of the fastest growing companies Enjoy your lunch covered by NinjaOne 3 times/week at the office Access to our Corporate Benefits Platform (with discounts for brands such as Expedia, FitX, Zalando and many more) Develop your skills through our renowned training platform Receive competitive compensation Collaborate with a curious, kind, international and intercultural workforce Enjoy your work environment with its location in the heart of Berlin, directly at the Alexanderplatz (close to all transit) Additional Information This position is NOT eligible for Visa sponsorship. Are you already interested? We would love to get to know you! Follow the link and submit your application. We can't wait to see you at NinjaOne. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-Remote#BI-Remote#LI-SB1

Management Applications, Inc., a leading provider of Network Management, Design and Implementation is seeking individuals for contract positions for the PA Department of Human Services. Please submit a resume and salary requirements to be considered. Job Responsibilities and Experience Requirements (not all inclusive): Server, Network and IVR Support (Support, Maintenance, Disaster Recovery, Backup) Monitor Network Status and Resolve Issues Server Management, Upgrade and Expansion Server Security Management and Support of Network Software (Upgrades, Patches) Management and Support for LAN interfaces to local county data processing networks Management and Support of Voice Gateways (IVR System, Inbound/Outbound Calls) Management and Support of Cisco Call Managers and IVR Platform Management and Support of Content Delivery Network End User and Desktop Support (Help Desk Level 1-3) Manage User Accounts Network Implementation, Installation, Relocation (Including Remote Sites) Desktop/PC/Workstation Support Email/Exchange Support (4000 mailboxes) Management of Citrix Connectivity Print Support and Management Security/VPN/Firewall Asset Tracking Project Management Knowledge Transfer Possible Positions: 1. Local Team Lead: Minimum of (5) years of experience in managing the day-to-day operations and support of a client infrastructure network of similar size and scope as the PACSES Client Infrastructure Network. Minimum of CCENT (Cisco Certified Entry Networking Technician) Certification, or higher). Information Technology Infrastructure Library (ITIL) v3 certification (Foundation level or higher). 2. Server Support Personnel: Minimum of (5) years of experience installing, configuring and troubleshooting Windows platform server. At least one (1) of the following certifications: MCSE Certification for Windows Server 2008, MCSE Certification for Windows Server 2012. 3. LAN/WAN Support Personnel: Minimum of five (5) years of hands-on experience in network design, the installation and configuration of fiber and cat 6 wiring, routers, and layer three switches. Minimum of three (3) years of hands-on experience in web based ACNS version 5.1 or higher. Content Engines, Content Delivery Manager and Content Router. Experience utilizing CISCO monitoring tools and products · CCENT (Cisco Certified Entry Networking Technician) Certification, or Higher. Across the LAN/WAN support team, the following certifications must be held by any one (1) or combination of staff members of the LAN/WAN Support team: CCNP (Cisco Certified Network Professional), CCVP (Cisco Certified Voice Professional), CCSP (Cisco Certified Security Professional), or CompTIA Security (+) Accreditation. 4. Internet, Email and Firewall Support Personnel: Minimum of five (5) years of experience in implementing router-to-router VPN encryption and Internet security solutions including PIX. Minimum of five (5) years of experience in configuring and tuning web servers for large, diverse groups of users. This minimum experience requirement must be met within a seven (7) year period immediately preceding the RFP release date. Minimum of five (5) years of experience in deploying and administering Microsoft Exchange servers. Experience in implementing “thin client” technology is preferred. CCA (Citrix Certified Administrator) or CCAA (Citrix Certified Advanced Administrator) certification. 5. Help desk and desktop support staff: Minimum of three (3) years of experience in workstation and desktop configuration, and setup and basic LAN implementations. Must have current experience with MS Windows 7 and develop knowledge of future MS Windows releases (e.g. Windows 10). Hands-on experience in using automated service desk tools (experience in using ServiceNow is preferred). Job Application Instructions: To be considered for these positions please submit a resume (2 page max) as well as minimum salary requirements. Please prominently feature the skills described above within the resume you submit. YOU MUST SUBMIT YOUR MINIMUM SALARY REQUIREMENTS. RESUMES WITHOUT MINIMUM SALARY REQUIREMENTS WILL NOT BE CONSIDERED. Compensation: Compensation will be commensurate with experience.

GovCIO is currently hiring for a Network Adminstratorresponsible for designing and supporting multiple complex networks in different locations.. This position will be located in Radford VA, and will be a remote position. **Responsibilities** This position is for a Senior Network Administrator in a mixed and growing environment currently supporting functional teams and customers that utilize MS Windows server 2019/2022, MS SQL 2019, MS Windows 11, VMWare 7.x.,OEL 8x-9x, and Oracle Operating systems. This position will work with the existing team members who are responsible for designing and supporting multiple complex networks in different locations. This position will help lead in the strategies to manage, maintain, deploy, troubleshoot and support networks for multiple customer environments. This position will lead efforts to plan, execute and implement new network implementations. Responsible for creating and maintaining team technical instructions, operating procedures, and policies as needed. This position will need to be adept at monitoring and tuning system and network performance, ongoing operation of the network, hardening of the network and reporting of the overall security and operational status. The position will also recommend improvements to the enterprise and manage new SW/HW integrations when required while also providing utilization reports using existing tools to identify problems and corrective actions as needed. This position will provide support towards the lifecycle of a mixed environment of vendor equipment in the datacenter to include firmware version control and periodic preventive maintenance. This position will also need to be able to recommend, demonstrate, and implement technologies to help expand, upgrade, and increase efficiency to the current environment. The position will need excellent communication and team skills. **Qualifications** High School with 9+ years (or commensurate experience) Required Skills and Experience + Clearance Required: Secret + CompTIA Security+. + Computing Environment (CE) Certification (i.e., MCSE, Server+, CCNA, RedHat, + Palo, etc.) - can be waived for 30 days after project join date. + Experience in Computer Science or IT. + 3+ years' experience designing, implementing, documenting, and maintaining complex networking solutions. + 3+ years' experience configuring, updating, maintaining, administering, and migrating Palo Alto Firewalls. + 3+ years' experience with Network Management, Analysis, andtroubleshooting tools such as SolarWinds, Cisco Prime, Palo Alto Panorama, Men and Mice, etc. + 5+ years' experience configuring, updating, maintaining, and administering the following Cisco technologies: Cisco Nexus (9K, 7K, 5K, and 2K),Cisco Catalyst switches, Cisco Aggregation Services Router (ASR) and Integrated Services Router (ISR) routers, and Cisco Firepower. + 3+ years' experience or working knowledge of SW Defined Networking. + 3+ years' experience creating, maintaining, following Standard Operating Procedures for repeatable processes, disaster recovery, and common problem resolution. + Strong interpersonal skills and willingness to be a team player. ***PENDIN CONTRACT AWARD*** Preferred Skills and Experience: + Bachelor's degree in computer science + 3+ years' experience in automation and scripting with Python, Pearl, TCL, or Ansible. + 3+ years' experience supporting Cybersecurity patch management and Security Technical Implementation Guides (STIG), SRG, RMF, SCA-V, and Cyber Operational Readiness Assessments (CORA). Enterprise Resource Planning + Support Lead (Program Manager - Intermediate) **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $110,000.00 - USD $140,000.00 /Yr. Submit a referral to this job (************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-6775_ **Category** _IT Infrastructure & Network Engineering & Operations_ **Position Type** _Full-Time_

Build your best future with the Johnson Controls team! As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive salary Paid vacation/holidays/sick time- 15 days of vacation first year Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one! Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy What you will do Johnson Controls is hiring! Our Product Technical Support Engineer provides technical support to the Field Sales & Service organization, as well as our Data Center Accounts, in a consistent manner across all product offerings based out of our New Freedom, PA, location. This role can be remote for the right person! How you will do it Provide day-to-day technical support for key Data Center Accounts to Field Sales & Service organization on a global basis via site visit, phone, fax, or email. Accountable to create and maintain technical service bulletins, service letters, and updates to the Solutions Database that meets and or exceeds internal and external customer expectations. Processes warranty claims in a timely and consistent manner to facilitate data mining by, product, failed component, defect, and responsibility. Drive product reliability through the Continuous Improvement Process for both existing products and new products being introduced. Product Technical Support Specialist provides technical support and interacts with quality management and engineering to improve overall life cycle cost. The specialist should be able to create test plans to prove out new and or existing product equipment offerings. Maintains effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusts effectively to change by exploring the benefits, tries new approaches, and collaborates with others to make the change successful. Creates novel solutions with measurable value for existing and potential customers (internal or external); experiments with new ways to solve work problems and seize opportunities that result in unique and differentiated solutions; promotes the involvement co-workers in solving problems that directly impact what people do; leveraging technology to effectively address problems and capitalize on opportunities. Places a high priority on the internal or external customer's perspective when making decisions and acting; implementing service practices that meet the customers' and own organization's needs. Ensures others contribute to organization strategies and driving operational discipline, role clarity and performance transparency by focusing them on the most critical priorities, measures progress, and ensures accountability against those metrics to allow us to act like One Team; sets, documents, and communicates clear work standards to improve performance - “the fundamentals”; making our results widely available and easily accessible. Identifies and understands problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; chooses the best course of action by establishing clear decision criteria, generates and evaluates alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences. What we look for Required Up to 15% must be able to travel both domestic and internationally. Bachelor's degree in Engineering or a related Technical/Scientific field required and 4+ years' experience or if no degree, 6+ years of technical experience with a knowledge of HVAC&R products. Analyze and solve complex product system problems. Proficiency in Microsoft Suite Applications (Word, Excel, Access, and PowerPoint) as well as Internet software and E-mail. Proficient in troubleshooting the refrigeration cycle as applied to air-conditioning duty on Applied Equipment. HIRING SALARY RANGE: $80,000 - $110,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Irium is a Spanish company based in Madrid and we have offices in Mexico and Colombia, we are a consulting firm dedicated to the area of Information Technologies. Some of our clients in Mexico are IECISA, INDRA, CAPGEMINI, IBM, VITRO, among others. Job Details: Carlisle Glass Plant 400 Park Drive Carlisle, PA 17015 Estados Unidos de América Salary Range: $62.000 annual gross (Compensation could be higher/lower based on experience, education and skill set) Qualifications: Bachelor's degree in Computer Information Systems or related field. +, support, or customer service role Knowledge of any ticketing system. Understanding of IT technology such as computer hardware, Microsoft products (Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Windows 7/10/11, etc.). Strong customer service skills. Basic technical knowledge, problem solving skills and troubleshooting focused on computer hardware, mobile devices, and networking. Effective written and verbal communication skills. Responsabilities: Supporting associates with the setting up or replacing of new workstations and processing then documenting tasks or tickets. Provide timely Level I technical support for all onsite and remote end-users focusing on excellent customer service. Triage, process, communicate, escalate, and resolve all assigned level I tickets through the IT helpdesk ticketing system. Initiate and schedule with vendor to replace or fix hardware issues. Maintain and process changes of user accounts and computers within Active Directory and archiving of user data. Set up and configure new Windows desktop/laptops or mobile devices for new hires. Minimum hardware troubleshooting that includes workstations, mobile devices, and peripheral devices (printers, keyboards, monitors, mouse, etc.). Install, configure, and support all enterprise application such as Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Teams) and Adobe Creative Suite. Participate in meetings and projects or tasks by IT management. Job Type: Full-time Pay: $55,000.00 - $62,000.00 per year Schedule: 8 hour shift Work Location: In person Job Type: Full-time Pay: $55,000.00 - $60,000.00 per year Ability to commute/relocate: Carlisle, PA 17015: Reliably commute or planning to relocate before starting work (Preferred) Experience: Customer service: 1 year (Preferred) Work Location: In person

Job Description Irium is a Spanish company based in Madrid and we have offices in Mexico and Colombia, we are a consulting firm dedicated to the area of Information Technologies. Some of our clients in Mexico are IECISA, INDRA, CAPGEMINI, IBM, VITRO, among others. Job Details: Carlisle Glass Plant 400 Park Drive Carlisle, PA 17015 Estados Unidos de América Salary Range: $62.000 annual gross (Compensation could be higher/lower based on experience, education and skill set) Qualifications: Bachelor's degree in Computer Information Systems or related field. +, support, or customer service role Knowledge of any ticketing system. Understanding of IT technology such as computer hardware, Microsoft products (Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Windows 7/10/11, etc.). Strong customer service skills. Basic technical knowledge, problem solving skills and troubleshooting focused on computer hardware, mobile devices, and networking. Effective written and verbal communication skills. Responsabilities: Supporting associates with the setting up or replacing of new workstations and processing then documenting tasks or tickets. Provide timely Level I technical support for all onsite and remote end-users focusing on excellent customer service. Triage, process, communicate, escalate, and resolve all assigned level I tickets through the IT helpdesk ticketing system. Initiate and schedule with vendor to replace or fix hardware issues. Maintain and process changes of user accounts and computers within Active Directory and archiving of user data. Set up and configure new Windows desktop/laptops or mobile devices for new hires. Minimum hardware troubleshooting that includes workstations, mobile devices, and peripheral devices (printers, keyboards, monitors, mouse, etc.). Install, configure, and support all enterprise application such as Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Teams) and Adobe Creative Suite. Participate in meetings and projects or tasks by IT management. Job Type: Full-time Pay: $55,000.00 - $62,000.00 per year Schedule: 8 hour shift Work Location: In person Job Type: Full-time Pay: $55,000.00 - $60,000.00 per year Ability to commute/relocate: Carlisle, PA 17015: Reliably commute or planning to relocate before starting work (Preferred) Experience: Customer service: 1 year (Preferred) Work Location: In person Powered by JazzHR Bkekx3fK5N

Job Opportunity: IT Technician - Support 1100 S. Cameron Street Harrisburg, PA 17104 Job Type: Full-time, Management, In-office Pay: $45,000-$50,000 annually Expected Hours: 37.5 per week Schedule: Monday to Friday, Day Shift Overview: Pathways Forward is seeking a skilled and motivated IT Support Specialist to join our team. This confidential management position plays a key role in supporting and maintaining our IT infrastructure, including staff onboarding, helpdesk support, and website/social media management. If you are passionate about technology and want to contribute to a forward-thinking organization, we encourage you to apply! What We Offer: Purpose-Driven Work: Be part of a team dedicated to positive change and meaningful impact. Flexibility: We value your work/life balance and work with you to accommodate your needs. Generous Paid Time Off: Enjoy 10 paid holidays, 4 personal days, vacation, and sick leave that increase with years of service. Celebrate your birthday with a paid day off after probation! Comprehensive Benefits Package: Medical, prescription, dental, vision, retirement plan, life insurance, and short-term disability coverage. Additional starting salary incentives available for Master's degrees and bilingual/ASL skills. Student Loan Forgiveness: Qualify for student loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). Supportive Team Environment: Join a mission-driven team committed to exceptional collaboration and support. Responsibilities may include: New staff onboarding support including profile creation, workstation setup and training. Staff ID badge system management including badge issuance and lifecycle duties Level I Helpdesk support to Agency and County staff, escalating as required. Primary maintenance of Agency websites and social media presence, including routine site maintenance, content creation and limited graphic design. Provide basic network security incident response, escalating as needed. Responsible for iPhone requisitioning through Apple Device Enrollment Program, lifecycle maintenance and troubleshooting via VMware AirWatch. Provide backup support for IT department staff as needed. Other duties as assigned by Supervisor. IT inventory duties including lifecycle management, acquisition, and placement of new equipment. Qualifications: Proficiency with Office 365 applications required. Proficiency with Microsoft Windows domain administration, Windows Server 2019 & VMware administration preferred. Two years of work experience involving IT support or equivalent. This is a confidential management position and not eligible for bargaining unit status. Accessibility to a reliable vehicle is necessary. Act 33 and 34 Clearances required. Pathways Forward is an equal opportunity employer. Employment decisions, including all hiring decisions, are made without regard to race, color, religion/creed, sex, national origin, ancestry, age, pregnancy, non-job-related disability, veteran status, possession of a General Education Development Certificate as compared to a high school diploma, or any trait protected by applicable federal, state, or local laws. We strive to hire the hardest working and most qua

Job title: Field Specialist Job Type: Freelance/ Part Time Reporting to: Regional Lead - US East Are you looking for something flexible? Are you interested in joining a fast-paced and growing global organization? Do you have a keen attention to detail? Job Purpose: We are constantly looking for Field Specialists to join our team on a freelance basis. This role will shadow pharmaceutical representatives for the day and prepare a report based on observations made while working with the representative as they interact with their customers. The positions are contracted on a daily basis, based on the size of the project and number of field days required. The position would be suitable for someone looking for part-time freelance and project-based work. Responsibility: Contacting sales representatives to arrange a shadowing day in the field Observing interactions between sales representatives and customers without disrupting their day (either face to face or virtually) Conducting a 60 min interview during the field day Submitting structured reports (workbooks) after each day in the field based on observations made within 24 hours of field visit Attending 30-60 min online sessions prior to each project to understand the project objectives and share feedback Participate in project debrief calls and potentially provide feedback to assist in the development of final recommendations Requirements: 7-10 years sales, marketing or market research experience within Pharmaceutical or Healthcare industries. Bachelors degree - marketing, science, or data focus is preferred. Availability to work on a freelance basis When working on a project, have 1-5 days availability during the week Flexibility to work from morning to evening Flexibility to travel within the country (approximately 50% domestic travel required) Good knowledge of Excel and typing skills Strong attention to detail and good listening skills Opportunity: Work with a successful and well-established company with an enviable growth trajectory Working with 29 out of top 30 pharmaceutical companies globally Working on projects commissioned by the majority (29 out of top 30 globally) of the main pharmaceutical companies Excellent reputation and record of repeat business Great flexibility in managing the workload and opportunity to travel within the country Structured and on-going training system and working with strong management team About STEM: STEM Healthcare is a dynamic, fast paced global pharmaceutical and life science, commercial benchmarking firm headquartered in the UK and present across six continents. STEM have developed an audit process and built a benchmarking database with more than 500,000 face-to-face observations completed across 52 countries. The benchmark provided is unique in the pharmaceutical industry consisting of over 100 KPIs, while focusing on 2-3 key priorities during formulation of action planning in order to help clients further accelerate performance. STEM accelerates performance, improves strategic alignment, and facilitates excellence in marketing, medical, market access and account plans strategy execution. Due to the unique, specialised and highly targeted offering, STEM is experiencing a rapid growth phase, and recruiting heavily across the world. New employees will be joining at a time where rapid career development and growth opportunities are expected, as the organisation works towards their mid and long-term goals. Vision: To always be viewed as an essential partner in enabling our clients to reach more patients with their medicines Mission: To accelerate high performance Core Values: Brave, Honest, Performance Driven, Practical, Customer Focused, Caring Find us here: Website: ********************** STEM Healthcare is an equal opportunity employer. STEM Healthcare will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. STEM Healthcare only employs individuals with the right to work in the country/ies where the role is advertised. Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

**What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities. This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Responsibilities:** + Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments. + Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies. + Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning. + Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections. + Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability. + Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits. + Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership. + Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices. **Qualifications:** + Bachelor's degree preferred or equivalent work experience preferred + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred. + 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs + Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud + Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau + Advanced experience in writing complex SQL queries, stored procedures, etc + Experience in connecting analytic applications to GCP data stores such as BigQuery. + Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus + Preferred to have prior experience in Collibra and Atscale. + Experience with CI/CD pipelines such as Concourse, Jenkins is a plus + Google Cloud Platform or any BI tool administration certification is a plus **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Spectrum is seeking a talented Senior Supply Support Analyst to provide analytical support as well as lead and manage our team in providing on-site technical support to allow our customer's V-22 Programs to support existing and planned program efforts in Philadelphia, PA. This is an incredible opportunity for you to leverage your knowledge, skills, and leadership abilities to facilitate the integration, implementation, and operation of the USN, USAF CV-22 Programs. As the lead, your duties will carry out the following: Key Abilities and Responsibilities: Provide analytical and management support to the Program Manager. Monitor and ensure supply actions are in compliance with all regulations and policies. Verify data is correct and matches between databases. Identify disconnects between the services and pursue corrective actions. Act as on-site Subject Matter Expert on supply theory, strategy, and operations relating to CV-22 aircraft. Perform as a liaison between all issues regarding supply support and expediting order fulfillment for CV-22 aircraft. Identify procedural gaps between services, and other affected organizations, and provide recommendations to implement improvements. Required Skills and Experience: Minimum of 5 years of experience in military supply logistics, specifically USAF Minimum of 3 years of experience specifically with V-22 aircraft Experience and working knowledge of USN ERP and USAF ESS databases Knowledge of military inter-service supply relations Extensive knowledge of USN and USAF supply policies and procedures Computer skills including proficiency in MS Office Suite. Education: N/A Security Clearance: N/A Spectrum is proud of our diverse workforce and diligently committed to remaining an Equal Opportunity Employer. Spectrum governs all employment related decisions without regard to an individual's race, color, sex, religion, national origin, age, disability, veteran status or any other protected classification. [EEO/AA/Protected Veterans/Individuals with Disability employer].