Dynamic PC Support Techician
Remote support specialist job in Casper Mountain, WY
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Senior ESS Field Support Technician
Remote support specialist job in Cheyenne, WY
What part will you play? The Senior ESS Field Support Technician provides technical and operational support of Electronic Security (ESS) equipment and systems (Card Access, CCTV, CATV and Intrusion detection systems) located within the following types of environments: Business/corporate offices, warehouses/ distribution centers, data centers, as well as construction sites.
This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team. Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development.
The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Start and end times will be determined by Diversified and the client. Overtime may be required upon request.
NOTE - US Citizenship is a requirement for this position due to the government customers it supports.
What will you be doing?
Exercising advanced technical skill level abilities to perform routine maintenance of advanced ESS related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment.
Act as the liaison between the on-site team and Diversified Service management.
Oversight for planning and implementation of process improvement principles required to maintain ESS technologies in critical areas.
Oversee repair and service of all equipment while planning and implementing improvements. Act as the technical escalation point for all ESS equipment and related issues.
Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for trainers and end-users.
Daily/weekly preventative maintenance scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use.
Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of ESS systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity ESS systems.
Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems.
Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of ESS technologies. Manage the daily activities of configuration and operation of ESS systems.
Participate in and drive continuous improvement activities across ESS technologies and collaborate with client to improve/evolve technology solutions. Aid users in accessing, using, and diagnosing ESS systems.
Track, update, and report on ESS ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics.
Interface with client executive and "C" level personnel in a highly professional manner.
Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc.
Collaborate with local Service management concerning actions, including but not limited to end-user provided training.
Assist with support of live events spaces and requirements, especially in relation to regular large meetings within an auditorium and/or other large venue spaces.
What do we require from you?
High School Diploma or equivalent
US Citizenship
Minimum 21 years of age, due to the position including a company furnished vehicle.
Certification from some combination of ESS manufacturers (Lenel, Genetec, Gallagher, S2, Brivo, DMP, Bosch, Milestone, Eagle Eye, OpenPath, AVA)
3-5 years of experience in enterprise level Security System support
Competencies in AutoCAD / Visio adequate to read drawings
Preference given to three (3) years of experience installing security systems (card access, CCTV, CATV and intrusion systems) per manufacturer requirements and engineered drawings
Basic wiring skills
General proficiency with computers and specialized software applications specific to the ESS industry
Knowledge and experience in computer networking configuration/troubleshooting
Must present well as client facing and working with high level executives within high pressure meeting situations
Must maintain a valid driver's license with clean driving record
Must be able to stand, kneel and/or crouch for long periods of time
Must be able to work in high places, as well as small, cramped places
Must be able to work in hot humid places, as well as cold places
Must be able to properly use hand/power tools, ladders, and subsequent safety equipment
Must be able to lift/maneuver up to 75 lbs., use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time
Must pass a background screen and drug test.
Senior Computer User Support Specialist
Remote support specialist job in Cheyenne, WY
**The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices to include 40,000 laptops/tablets/workstations, 13,000 mobile devices, 32,000 VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices.
This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality and inclusivity in deliverables.
**Responsibilities**
**Key Responsibilities**
+ Provide timely restoral and proper maintenance of USACE laptops/tablets/workstations and peripheral devices.
+ Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition IAW USACE policies.
+ Responsible for day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets.
+ Provide support for USACE COOP activities and USACE-approved training for new technology deployment at CONUS and OCONUS locations. Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance.
+ Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable.
+ Manage and prioritize the allocation of PC support technician workloads to ensure timely issue resolution and service quality.
+ Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records.
+ Troubleshoot printer, computer, and peripheral incidents.
+ Oversee the escalation and tracking of complex IT support issues and service tickets, ensuring proper resolution in accordance with established protocols.
+ Serve as the primary point of contact for providing high-level technical support to VIP users, delivering proactive and efficient service.
+ Coordinate and deliver notifications of outages, policy updates, and procedural changes to ITC/OO stakeholders, ensuring clear communication and compliance with organizational standards.
+ Act as a liaison between internal teams and external partners, including Mettel and NOSC, to coordinate support for site-wide outages and ensure prompt restoration of services.
+ Facilitate the testing, activation, and troubleshooting of circuits during turn-up (TTU) activities to ensure seamless implementation of new connections.
+ Organize and oversee the response to both scheduled and unscheduled power outages, minimizing downtime and safeguarding operational continuity.
+ Other duties as assigned.
**Qualifications**
**Qualifications - Here's What You Need**
+ Associates degree in relevant field.
+ 6 years' experience in computer user support
+ Valid driver's license, travel may be required.
+ Experience supporting Windows 10, and MS Office 2013.
+ Experience using ServiceNow or a similar ticketing system.
+ Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications)
+ COMPTIA Security Certification
+ Must possess an active Interim Secret security clearance to start with the ability to obtain and maintain a full Secret
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills:**
+ Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
+ Exceptional verbal and written communication skills.
+ Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
+ Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
+ Must be self-motivated and able to work well independently as well as on a multi-functional team.
+ Ability to handle sensitive and confidential information appropriately
**Desired Qualifications:**
+ 5 years Preferred Hands-on experience with Spring Boot Java Applications.
+ 5 years Preferred Hands-on experience with IBM WebSphere Application Server 8 or later.
+ 5 years Preferred Hands-on experience with Agile Development Methodologies (preferably Scrum)
+ 5 years Preferred Hands-on experience with web applications developed for Cloud platform
+ 5 years Preferred Hands-on experience with CI/CD methodology
+ 5 years Preferred Hands-on development experience for mobile and tablet platforms
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Program Manager**
**Working Conditions**
+ Professional hybrid office environment.
+ Normal work hours are Monday through Friday; 8-hour shift between 6AM and 6PM local time.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $20.00 - USD $32.00 /Hr.
Submit a Referral (****************************************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103791_
**Category** _Information Technology_
**Position Type** _Full-Time Salary Exempt_
**Remote** _No_
**Clearance Required** _Secret_
Information Support Technician - Open until filled.
Remote support specialist job in Fort Washakie, WY
Technology/Information Support Technician Additional Information: Show/Hide Job Description Fremont County School District 21 Information Support Technician Purpose Statement This role is responsible for Infinite Campus management, end-user support, as well as data analysis to enhance data-driven decision-making. The Information Support Technician also identifies process improvements, provides professional development for end users, works cooperatively with the Database Systems to integrate data among disparate systems, manages user access rights, and ensures the accuracy of student information data in Fremont County School District #21.
This job reports to the Technology Director.
Essential Functions:
* Pull and organize data from a variety of sources, identifying and analyzing interpreting trends and patterns in complex data sets providing ongoing reports to a variety of departments and schools. This work must be accurate and timely, while reflective of the changing needs of State Reporting, include historical data, and provide staff with ad hoc reports.
* Import, clean, validate, analyze and model current and historical data, presenting the data in charts, graphs, and tables, etc. for grants, State Reports, etc. Export data for assessment rosters, and ad-hoc reports, disaggregating data for a variety of reporting purposes. This includes anticipating staff and departmental needs for data, as well as the changing reporting needs of the State. Provide Tier ½ technical support to District employees as a primary contact for Infinite Campus, along with Master Scheduling, Gradebook, Special Education, Student Services, Academic and Career Planning, and secondary and tertiary products.
* Develop technical and end-user documentation that is clear, concise, and professionally presented.
* Evaluate requests for enhancements and modifications, explore alternatives, and make recommendations.
* Monitor processes and best practices with a commitment to quality, efficiency, and stakeholder satisfaction.
* Provide Infinite Campus professional development/training, or coordinate such professional development/training with Campus Support Center(s).
* Report directly to the Technology Director and/or Superintendent any matters involving potential breaches of data security.
Secondary Functions:
* Provide Tier 2/3 technical support to other members of the I.T. staff, as well as Campus Coaches.
* Support the policies and procedures which are designed to protect databases and data files from unauthorized or accidental duplication, modification, or destruction. This includes disaster recover.
* Provide support for regular upgrades, maintenance, and monitoring of the Student database. This also includes the management of scheduled backups and verification of data integrity within the backups.
* Create and maintain staff user accounts, as well as related security/access rights within the student database, refining and implementing the current data security plan according to established protocols (Database Administrator).
* Support the development and maintenance of the District's annual beginning of the year (i.e. online registration, courses, grades, calendars, fees, picture imports, etc.); end of the year activities (i.e. student records, management of fees, food services, etc.). This also includes all activities related to Summer School.
* Support the local, state and national data collection and reporting for student information, as well as ensure data integrity and accuracy by enforcing District procedures as they relate to data collection, retention and reporting.
Additional Functions:
* Partner with all employees of the District to ensure open communication and develop a sense of trust.
* Maintain personal and professional technology skills, as well as keep current with industry trends.
* Be proactive within the I.T. Department with regards to process improvement and effectiveness.
* Maintain a positive and professional image of the District at all times.
Job Requirements:
* Qualified candidates will have a post-secondary degree in information or computer science or related field; equivalent years of work experience; or a combination of training, and previous work experience.
* A minimum of two years previous work experience in a similarly situated position, in a similarly sized district; or a combination of experience of experience and district size/complexity.
* Demonstrated expertise in Infinite Campus.
* Ability to think logically and systemically with a Districtwide perspective.
* Organizational and leadership skills that transcend the scope of data and data analysis.
* Technical expertise regarding data models, database design, and data mining.
* Strong analytical skills with the ability to collect, organize, and analyze, and disseminate significant amounts of information with attention to detail and accuracy.
* Knowledge of statistics and experience using statistical packages for analyzing large datasets preferred.
* Understand educational data conventions and how the elements of data connect at a district and state level.
* Knowledge of disparate and opposing data systems and how they interface with Campus. Demonstrated experience with queries, report writing and presentation of analysis.
* Demonstrated knowledge and previous field experience providing end-user support
* Demonstrated knowledge of documentation and records management.
* Strong written and verbal communication skills.
* Exceptional organizational skills, detail oriented and self-motivated.
* Demonstrated ability to work with confidential and time sensitive matters.
* Valid driver's license, along with proof of current insurance coverage.
Skills, Knowledge and Abilities
SKILLS are required to perform multiple, highly complex, technical tasks with a need to routinely upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: operating standard office equipment including utilizing pertinent software applications; planning and managing projects and programs; overseeing program financial activities; developing effective working relationships; preparing and maintaining accurate records; and administering personnel policies and procedures.
KNOWLEDGE is required to perform advanced math; review and interpret highly technical information, write technical materials, and/or speak persuasively to implement desired actions; and analyze situations to define issues and draw conclusions. Specific Knowledge based competencies required to satisfactorily perform the functions of the job include: library practices, terminology and procedures; age appropriate literature; computer and Internet operations; concepts of grammar and punctuation; current and emerging technology; an.
ABILITY is required to schedule a number of activities, meetings, and/or events; often gather, collate, and/or classify data; and consider a variety of factors when using equipment. Flexibility is required to independently work with others in a wide variety of circumstances; analyze data utilizing defined but different processes; and operate equipment using a variety of processes. Ability is also required to work with a significant diversity of individuals and/or groups; work with data of varied types and/or purposes; and utilize a variety of types of job-related equipment. Problem solving is required to analyze issues and create action plans. Problem solving with data frequently requires independent interpretation of guidelines; and problem solving with equipment is significant. Specific Ability based competencies required to satisfactorily perform the functions of the job include: establishing and maintaining effective working relationships; meeting deadlines and schedules; setting priorities; working with multiple projects, frequent interruptions, and changing work priorities; working with detailed information/data and maintaining accurate records; maintaining confidentiality; and facilitating communication between persons with frequently divergent positions.
Other Functions:
* Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
Responsibility
Responsibilities include: working independently under broad organizational guidelines to achieve unit objectives; managing a department; Utilization of significant resources from other work units is routinely required to perform the job's functions. There is a continual opportunity to significantly impact the organization's services.
Work Environment
The usual and customary methods of performing the jobs functions require the following physical demands:
occasional lifting, carrying, pushing, and/or pulling some stooping, kneeling, crouching, and/or crawling and
significant fine finger dexterity. Generally the job requires 70% sitting, 20% walking, and 10% standing. This job
performed in a generally clean and healthy environment.
Experience: Job related experience within a specialized field is required.
Education: Post-secondary degree in information or computer science or related field; equivalent years of work
experience; or a combination of training, and previous work experience.
Required Testing
None specified
Certificates and Licenses
None specified
Continuing Educ. / Training
None specified
Clearances
Criminal Background Clearance
Drug Test
FLSA Status
Non-Exempt
Approval Date
Salary Grade
Title IX Coordinator
Title*: Human Resource
Address: 90 Ethete Rd, Fort Washakie, WY 82514
Telephone Number: ************
Email: Section 504/ADA Coordinator
Title*: Principal
Address: 90 Ethete Rd, Fort Washakie, WY 82514
Telephone Number: ************
Email: Civil Rights Compliance Coordinator
Title*: Superintendent
Address: 90 Ethete Rd, Fort Washakie, WY 82514
Telephone Number: ************
Email: *OCR recognizes that including a person's name may result in an overly burdensome requirement to republish the notice if a person leaves the coordinator position. It is acceptable for a school district to identify its coordinator only through a position title.
Attachment(s):
* Information Support Technician.pdf
Hourly Pooled - Help Desk Student Technician
Remote support specialist job in Laramie, WY
Join Our Campus Community!
Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today!
At the University of Wyoming, we are committed to creating a supportive and enriching workplace.
JOB TITLE:
Help Desk Student Technician
JOB PURPOSE:
The Help Desk Student Technician will provide first-line technical support to students, faculty, and staff at the University of Wyoming. This position offers an excellent opportunity for students to gain hands-on experience in IT support, troubleshooting, and customer service, while contributing to the smooth operation of the university's technology services.
JFNTMP
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Technical Support: Respond to support requests via phone, email, or in-person, providing troubleshooting assistance for hardware, software, and network-related issues.
Issue Resolution: Diagnose and resolve common technical problems, including software malfunctions, connectivity issues, and peripheral setup (printers, monitors, etc.).
Ticket Management: Log, track, and update support tickets in the university's IT service management system. Ensure timely resolution and escalate issues to senior technicians or specialists as needed.
User Education: Assist users in understanding and utilizing university software, applications, and IT resources effectively.
System Maintenance: Assist with routine IT tasks, such as software installations, and updates.
Customer Service: Provide excellent customer service, ensuring users feel heard, supported, and satisfied with their IT support experience.
Team Collaboration: Work with other IT staff and departments to ensure seamless technology support and effective communication across campus.
COMPETENCIES:
Technical Skills, Communication Skills, Initiative and problem solving, Customer Service
WORK LOCATION:
This position provides vital support to campus customers and requires the successful candidate to be available to work on campus.
MINIMUM QUALIFICATIONS:
Technical Support: Respond to support requests via phone, email, or in-person, providing troubleshooting assistance for hardware, software, and network-related issues.
Issue Resolution: Diagnose and resolve common technical problems, including software malfunctions, connectivity issues, and peripheral setup (printers, monitors, etc.).
Ticket Management: Log, track, and update support tickets in the university's IT service management system. Ensure timely resolution and escalate issues to senior technicians or specialists as needed.
User Education: Assist users in understanding and utilizing university software, applications, and IT resources effectively.
System Maintenance: Assist with routine IT tasks, such as software installations, and updates.
Customer Service: Provide excellent customer service, ensuring users feel heard, supported, and satisfied with their IT support experience.
Team Collaboration: Work with other IT staff and departments to ensure seamless technology support and effective communication across campus.
DESIRED QUALIFICATIONS:
Experience with IT help desk or customer service roles.
Familiarity with university systems or enterprise software (e.g., email, file sharing, learning management systems).
Additional Information:
Training: On-the-job training will be provided. New hires will be expected to learn and familiarize themselves with the university's IT environment and support processes.
Opportunity for Growth: This position offers potential opportunities for advancement within the IT department based on performance and experience.
REQUIRED MATERIALS:
Complete the online application and upload the following for a complete application: cover letter, resume or C.V. and contact information for four work-related references.
*Due to a current system limitation, you may only be prompted to upload your resume/CV and a Cover Letter. To ensure your application is complete, we recommend you put all of your application materials into one file with your cover letter. However, if you're experiencing any issues in doing so, please send any additional application materials to ****************, and a recruiter will manually add them to your application packet. To help us process your application more efficiently, please include the 6-digit job ID number (located at the bottom of the job posting) in your email.
HIRING STATEMENT/EEO:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at ************ or email ****************.
ABOUT LARAMIE:
The University of Wyoming is located in Laramie, a town of 30,000 in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its university, helping to make it a leader in academics, research and outreach. The university has state-of-the-art facilities in many areas and the community provides the advantages of a major university.
Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range, a bustling group of metropolitan cities including Denver, Boulder, and Fort Collins. This beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit ************************
Auto-ApplyMission Support Specialist
Remote support specialist job in Cheyenne, WY
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Summary
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement..
Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Overview
Help
Accepting applications
Open & closing dates
10/27/2025 to 12/31/2025
Salary $42,679 to - $67,865 per year
The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee.
Pay scale & grade GS 7 - 9
Locations
Many vacancies in the following locations:
Anchorage, AK
Birmingham, AL
Gadsden, AL
Mobile, AL
Show morefewer locations (185)
Montgomery, AL
Fayetteville, AR
Fort Smith, AR
Little Rock, AR
Texarkana, AR
Eloy, AZ
Florence, AZ
Phoenix, AZ
Tucson, AZ
Yuma, AZ
Adelanto, CA
Bakersfield, CA
Calexico, CA
Camarillo, CA
El Centro, CA
Fresno, CA
Los Angeles, CA
Morgan Hill, CA
Redding, CA
Sacramento, CA
San Bernardino, CA
San Diego, CA
San Francisco, CA
Santa Ana, CA
Santa Maria, CA
Stockton, CA
Alamosa, CO
Aurora, CO
Centennial, CO
Craig, CO
Durango, CO
Florence, CO
Frederick, CO
Grand Junction, CO
Hartford, CT
Dover, DE
Fort Myers, FL
Jacksonville, FL
Miami, FL
Miramar, FL
Orlando, FL
Plantation, FL
Pompano Beach, FL
Stuart, FL
Tallahassee, FL
Tampa, FL
Atlanta, GA
Folkston, GA
Lumpkin, GA
Savannah, GA
Tamuning, GU
Honolulu, HI
Cedar Rapids, IA
Des Moines, IA
Sioux City, IA
Boise, ID
Idaho Falls, ID
Twin Falls, ID
Broadview, IL
Chicago, IL
Rock Island, IL
Indianapolis, IN
Wichita, KS
Bowling Green, KY
Louisville, KY
Alexandria, LA
Baton Rouge, LA
Jena, LA
Lafayette, LA
New Orleans, LA
Oakdale, LA
Winnfield, LA
Burlington, MA
Baltimore, MD
Salisbury, MD
Scarborough, ME
Detroit, MI
Grand Rapids, MI
Fort Snelling, MN
Kansas City, MO
Saint Louis, MO
Strafford, MO
Gulfport, MS
Pearl, MS
Billings, MT
Cary, NC
Charlotte, NC
Greensboro, NC
Hendersonville, NC
Wilmington, NC
Grand Forks, ND
Grand Island, NE
North Platte, NE
Omaha, NE
Manchester, NH
Elizabeth, NJ
Mount Laurel, NJ
Newark, NJ
Albuquerque, NM
Chaparral, NM
Las Cruces, NM
Roswell, NM
Las Vegas, NV
Reno, NV
Batavia, NY
Buffalo, NY
Central Islip, NY
Champlain, NY
Malta, NY
New York, NY
Brooklyn Heights, OH
Cincinnati, OH
Westerville, OH
Oklahoma City, OK
Tulsa, OK
Eugene, OR
Medford, OR
Portland, OR
Lords Valley, PA
Philadelphia, PA
Philipsburg, PA
Pittsburgh, PA
Williamsport, PA
York, PA
Aguadilla, PR
Guaynabo, PR
Warwick, RI
Charleston, SC
Columbia, SC
Greer, SC
Sioux Falls, SD
Chattanooga, TN
Knoxville, TN
Nashville, TN
Alvarado, TX
Amarillo, TX
Anson, TX
Athens, TX
Austin, TX
Big Spring, TX
Conroe, TX
Corpus Christi, TX
Dallas, TX
Del Rio, TX
Edinburg, TX
El Paso, TX
Harlingen, TX
Houston, TX
Huntsville, TX
Karnes City, TX
Laredo, TX
Livingston, TX
Los Fresnos, TX
Lubbock, TX
Memphis, TX
Midland, TX
Pearsall, TX
Pecos, TX
Pflugerville, TX
Raymondville, TX
San Angelo, TX
San Antonio, TX
Taylor, TX
Waco, TX
Ogden, UT
Orem, UT
Saint George, UT
West Valley City, UT
Bowling Green, VA
Chantilly, VA
Harrisonburg, VA
Norfolk, VA
Richmond, VA
Salem, VA
Charlotte Amalie, VI
Saint Thomas, VI
Saint Albans, VT
Ferndale, WA
Richland, WA
Seattle, WA
Tacoma, WA
Yakima, WA
Milwaukee, WI
Charleston, WV
Cheyenne, WY
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
12
Job family (Series)
* 0301 Miscellaneous Administration And Program
Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR)
Trust determination process
* Credentialing
* Suitability/Fitness
Financial disclosure Yes Bargaining unit status No
Announcement number OPM-ERO-12821404-DHA-EKS Control number 848931200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens.
Duties
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As a Mission Support Specialist, at the full performance level you will perform the following duties:
* Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment;
* Advise management on assigned administrative matters;
* Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level;
* Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services;
* Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions.
Requirements
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Conditions of employment
* You must be a U.S. citizen to apply for this position.
* You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
* Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see *********************
* One-year probationary period may be required.
* A pre-employment drug test will be required.
* If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
* DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
* All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
* Incentives may be authorized; however, this is contingent upon funds availability.
* License required: No
* Pre-employment physical required: No
* Bargaining Unit Position:No
* Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment.
* Qualification requirements must be met for those applications submitted by each cut-off date.
* Complete the initial online assessments and USA Hire Assessment, if required.
Qualifications
Minimum Qualifications for GS-07:
Specialized Experience: At least one year of specialized experience equivalent to the GS-05 level in the Federal service that included performing developmental assignments under the close guidance of a higher level specialist that provided exposure to a wide variety of management and administrative methods, techniques, and practices such as:
* Compiling and updating budget data on spreadsheets;
* Assisting with the preparation of requests for personnel actions;
* Coordinating office moves and telephone service requirements;
* Monitoring usage of government/company owned motor vehicles;
* Responding to routine questions concerning administrative procedures and requirements.
OR
Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
OR
Superior Academic Achievement: Successful completion of all the requirements for a bachelor's degree with Superior Academic Achievement. In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled. Superior Academic Achievement is based on:(1) Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR (2) Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR (3) Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (***************************
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages.
Minimum Qualifications for GS-09:
Specialized Experience: At least one year of specialized experience equivalent to the GS-07 level in the Federal service that included experience such as:
* Providing assistance to senior specialists in the evaluation and analysis of operational and administrative programs;
* Assisting in the execution of administrative programs by carrying out specified portions or segments of specific projects such as updating budget data on spreadsheets and preparing routine budget requests;
* Preparing requests for personnel actions;
* Identifying and recommending solutions to administrative problems on established methods and procedures.
OR
Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.
All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.
Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: **************************************************************************
Additional information
THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below.
* 1st Cut-off on 11/01/2025
* 2nd Cut-off on 12/01/2025
* Final Cut-off on 12/31/2025
Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.
Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information)
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
* Attention to Detail
* Customer Service
* Decision Making
* Flexibility
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Reading Comprehension
* Reasoning
* Self-Management
* Stress Tolerance
* Teamwork
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
To preview the assessment questionnaire, click the following link: ********************************************************
Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.
Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference.
Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
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To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link.
USAJOBS Help Center - Update your resume now so it meets new resume requirements
2. Other supporting documents (only submit if applicable to you):
* Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed.
* Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions.
* Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following:
* A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
* A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location;
* A copy of your latest performance appraisal including your rating; and
* Any documentation from your agency that shows your current promotion potential if applicable.
* Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
* Position title;
* Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
* Agency; and
* Beginning and ending dates of appointment.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Network Administrator
Remote support specialist job in Cheyenne, WY
GovCIO is currently hiring for a Network Adminstratorresponsible for designing and supporting multiple complex networks in different locations.. This position will be located in Radford VA, and will be a remote position. **Responsibilities**
This position is for a Senior Network Administrator in a mixed and growing environment currently supporting functional teams and customers that utilize MS Windows server 2019/2022, MS SQL 2019, MS Windows 11, VMWare 7.x.,OEL 8x-9x, and Oracle Operating systems. This position will work with the existing team members who are responsible for designing and supporting multiple complex networks in different locations. This position will help lead in the strategies to manage, maintain, deploy, troubleshoot and support networks for multiple customer environments. This position will lead efforts to plan, execute and implement new network implementations. Responsible for creating and maintaining team technical instructions, operating procedures, and policies as needed. This position will need to be adept at monitoring and tuning system and network performance, ongoing operation of the network, hardening of the network and reporting of the overall security and operational status. The position will also recommend improvements to the enterprise and manage new SW/HW integrations when required while also providing utilization reports using existing tools to identify problems and corrective actions as needed. This position will provide support towards the lifecycle of a mixed environment of vendor equipment in the datacenter to include firmware version control and periodic preventive maintenance. This position will also need to be able to recommend, demonstrate, and implement technologies to help expand, upgrade, and increase efficiency to the current environment. The position will need excellent communication and team skills.
**Qualifications**
High School with 9+ years (or commensurate experience)
Required Skills and Experience
+ Clearance Required: Secret
+ CompTIA Security+.
+ Computing Environment (CE) Certification (i.e., MCSE, Server+, CCNA, RedHat,
+ Palo, etc.) - can be waived for 30 days after project join date.
+ Experience in Computer Science or IT.
+ 3+ years' experience designing, implementing, documenting, and maintaining complex networking solutions.
+ 3+ years' experience configuring, updating, maintaining, administering, and migrating Palo Alto Firewalls.
+ 3+ years' experience with Network Management, Analysis, andtroubleshooting tools such as SolarWinds, Cisco Prime, Palo Alto Panorama, Men and Mice, etc.
+ 5+ years' experience configuring, updating, maintaining, and administering the following Cisco technologies: Cisco Nexus (9K, 7K, 5K, and 2K),Cisco Catalyst switches, Cisco Aggregation Services Router (ASR) and Integrated Services Router (ISR) routers, and Cisco Firepower.
+ 3+ years' experience or working knowledge of SW Defined Networking.
+ 3+ years' experience creating, maintaining, following Standard Operating Procedures for repeatable processes, disaster recovery, and common problem resolution.
+ Strong interpersonal skills and willingness to be a team player.
***PENDIN CONTRACT AWARD***
Preferred Skills and Experience:
+ Bachelor's degree in computer science
+ 3+ years' experience in automation and scripting with Python, Pearl, TCL, or Ansible.
+ 3+ years' experience supporting Cybersecurity patch management and Security Technical Implementation Guides (STIG), SRG, RMF, SCA-V, and Cyber Operational Readiness Assessments (CORA). Enterprise Resource Planning
+ Support Lead (Program Manager - Intermediate)
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $110,000.00 - USD $140,000.00 /Yr.
Submit a referral to this job (**************************************************************************************************************************
**Location** _US-Remote_
**ID** _2025-6775_
**Category** _IT Infrastructure & Network Engineering & Operations_
**Position Type** _Full-Time_
Help Desk Specialist
Remote support specialist job in Cheyenne, WY
Responsible for supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to customer problems, issues, requests. As the entry point for customer, documents, notifies proper department/desk, escalates as necessary, and tracks and follows up on all incidents. Combines acquired and demonstrated technical qualities with exceptional customer service in daily responsibilities.
+ Attains a minimum of 85.5% of working hours each day in an available state while logged in to work; must log in promptly at designated work hours.
+ Receives and logs customer problem/request/issues and by documenting the problem and updating the customer's contact information.
+ Performs initial level of problem identification and attempts to resolve issues using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate.
+ Monitors and tracks incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within the provided steps taken using knowledge articles in the problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues.
+ Performs incident notification and escalation of problems/request/issues to responsible party.
+ Performs follow up on all incidents with customer to provide exceptional customer satisfaction.
+ Follows the defined process to document and escalate problems with tracking software and database.
+ Through provided training, maintains knowledge of customer and customer specific business environment. Assists with maintaining customer Service Level requirements.
+ Through provided training, develops and maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.
+ Seeks opportunities to improve knowledge, skills and performance and is receptive to constructive criticism.
+ Assists in mentoring junior team members and accepts mentoring from senior team members.
+ Other supporting duties as directed
**Minimum Qualifications**
+ Bachelor's Degree (May be substituted with equivalent experience)
+ HDI Support Center Team Lead Certified a plus
+ 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience.
+ Experience with an incident tracking system.
**Other Job Specific Skills**
+ Excellent customer service skills.
+ Excellent communication and interpersonal skills.
+ Using a knowledge document, works independently with general supervision and maintains a high-degree of professional conduct at all times.
+ Strong problem solving and analytical skills.
+ Technical expertise in: - Microsoft Windows Operating Systems; - Microsoft Office; - E-Mail and Internet mail.
+ Strong understanding of how PC work and related troubleshooting.
+ Ability and desire to build additional technical skills.
+ Ability to interact effectively with others.
+ Ability to follow instructions to produce desired results.
+ Aptitude to multi-task workloads.
+ Ability to remain calm and courteous in periods of stress.
+ Ability to work with broad range of experience levels.
+ Strong administrative and organizational skills.
+ Willingness to work overtime and varying hours as required.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$40,000
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Lead IT Specialist - Software Governance
Remote support specialist job in Rock Springs, WY
Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities.
Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement.
This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization.
This is a remote position
Essential Duties and Responsibilities:
- Manage the intake process, risk assessment, and governance of software acquisitions across business units.
- Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards.
- Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications.
- Serve as a key escalation point for software governance related issues; coordinate multi-team resolution.
- Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001).
- Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards.
- Identify opportunities for process automation and efficiency within software governance and process workflows.
- Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams.
- Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience.
- Build and maintain strong relationships with SMEs and internal stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Manage the intake process, risk assessment and governance of software acquisitions across business units.
- Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards.
- Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications.
- Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams.
- Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001).
- Maintain software documentation, SOP's, and audit readiness materials.
- Identify opportunities for process automation and efficiency within software governance and process workflows.
- Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues.
- Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience.
- Build and maintain strong relationships with SME's and internal stakeholders.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience.
- 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles.
- Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems).
- Familiarity with software lifecycle management, configuration management, and Application Portfolio management.
- Strong understanding of IT risk, compliance, and governance frameworks.
- Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment.
- Excellent communication, problem-solving, and facilitation skills.
- Technical and Analytical Acumen
- Process and Continuous Improvement
- Risk Management and Compliance
- Collaboration and Influence
- Vendor and Stakeholder Engagement
- Strategic Problem Solving
Preferred Skills and Qualifications:
- Experience managing or contributing to software asset management (SAM) or governance programs.
- Hands-on experience with ITSM or ITIL-based service delivery processes.
- Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools.
- Certifications such as ITIL, GRC, or PMP are a plus.
#techjobs #VeteransPage
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
130,000.00
Maximum Salary
$
165,000.00
Easy ApplyBar Nunn Education Support Specialist/Education Support Personnel
Remote support specialist job in Bar Nunn, WY
This position is 7.0 hours Education Support Specialist ($18.40 - $23.86/hr) and 0.5 hours Education Support Personnel ($16.86 - $21.61/hr) NCSD offers new classified employees previous experience credit as follows for verified and approved experience:
0-3 Years = Step 1
4-6 Years = Step 4
7-10 Years = Step 6
11-15 Years = Step 8
Our 2025-26 School Year Hourly Rate of Pay is as follows:
Education Support Specialist
Step 1 - $18.40
Step 4 - $19.25
Step 6 - $19.85
Step 8 - $20.48
Education Support Personnel
Step 1 - $16.86
Step 4 - $17.60
Step 6 - $18.12
Step 8 - $18.66
For more information on pay, please call or email Mackenzie Stephenson, HR Generalist at ************ or Mackenzie_*****************************.
Education Support Personnel
Purpose Statement
The job of Education Support Personnel (JC606/608) is done for the purpose/s of assisting in the monitoring and instruction of students under the supervision of certified staff, including instruction of behavioral, academic, and social education students; observing and documenting student progress; assisting in implementation of plans for instruction; and assisting students by providing for special health care needs.
This job reports to the Administrative Manager or Principal
Essential Functions
* Adapts learning processes, under the direction of certified staff (e.g. classroom activities, assignments and materials, etc.) for the purpose of providing an opportunity for all students at different learning levels and with different functional abilities to participate in instructional programs and classroom activities.
* Assists certified staff with implementation and supervision of a variety of instructional activities (e.g. individual students and small groups in academic subjects, social/behavioral skills, daily living skills, writing and verbal skills, lessons, remediation, etc.) for the purpose of reinforcing learning objectives and ensuring student learning.
* Assists students with classroom and daily living skills for the purpose of creating a positive plan of action to address specific student issues and allowing students to function in a school and/or community environment.
* Attends meetings, as requested (e.g. trainings, building meetings, District meetings, etc.) for the purpose of receiving and conveying information relative to job functions.
* Implements learning processes for the purpose of ensuring recovery student learning as required.
* Maintains a variety of instructional materials and student files/records (e.g. incident and activity reports, building passes, discipline records, adapting instructional materials, homework, attendance, audio visual equipment, set- up of adaptive projects, etc.) for the purpose of documenting activities, ensuring availability of learning materials, and providing accurate student records.
* Monitors students within a variety of activities (e.g. restrooms, playgrounds, hallways, library, cafeteria, bus stops, study hall, locker room, classroom, field trips, assemblies, etc.) for the purpose of modeling appropriate behavior/social skills and providing a safe and positive learning environment in school and community.
* Provides positive reinforcement to students (e.g. encouragement, consistency, positive attitude, etc.) for the purpose of supporting students in meeting individual plan objectives and school-wide discipline plans.
* Provides implementation of learning processes for the purpose of ensuring necessary student learning support, as assigned.
* Responds to emergency situations and potential conflicts with students (e.g. injured students, health-related issues, verbal/physical conflicts, natural disasters, etc.) for the purpose of de-escalating behaviors, modeling positive behaviors, and directing the situation toward a positive outcome (e.g. resolving immediate safety concerns and referring to appropriate party for resolution).
Other Functions
* Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
Education Support Specialist
Purpose Statement
The job of Education Support Specialist (JC607) is done for the purpose/s of assisting in the supervision and instruction of students in special areas (e.g. severe physical,behavioral, cognitive or vision disabilities; hearing screenings; language translation, preschool, middle school, etc.), under the supervision of assigned certified staff; observing and documenting student progress; assisting students by providing for special health care, social development, learning and language needs; and providing progress monitoring to assigned certified staff.
This job reports to the Principal
Essential Functions
* Assists students with various disabilities, under the direction of certified staff (e.g. language, hearing, behavioral, cognitive, vision, physical, etc.) for the purpose of addressing specific student issues, supporting learning and social development, and allowing students to function and excel in a school environment with use of adaptive equipment and assistance with toileting, diapering, tube feeding, etc.
* Assists certified staff with implementation and supervision of a variety of instructional activities (e.g. individual students and small groups in academic subjects, social/behavioral skills, daily living skills; writing and/or language/verbal skills, lessons, remediation, hearing and vision testing, etc.) for the purpose of reinforcing learning objectives, and ensuring student safety and success in school.
* Attends meetings, as requested (e.g. trainings, building meetings, District meetings, etc.) for the purpose of receiving and conveying information relative to job functions, and learning outcomes.
* Implements behavioral plans designed by IEP team for students with behavior disorders or other emotional conditions for the purpose of assisting in meeting special education students' needs and providing a consistent environment for learning and progress.
* Maintains a variety of instructional materials and/or confidential student files/records (e.g. incident and activity reports, building passes, discipline records, checking papers, taking attendance, duplicating/adapting instructional materials in English and/or appropriate foreign language, setting up adapted projects/audio visual and braille equipment, daily progress charts, scheduling assessments, etc.) for the purpose of documenting activities, ensuring availability of learning materials, and providing historical documentation in compliance with District, state and federal requirements.
* Monitors students within a variety of activities (e.g. restrooms, playgrounds, hallways, library, cafeteria, bus stops, study hall, locker room, classroom, field trips, assemblies, etc.) for the purpose of modeling appropriate behavior/social skills and providing a safe and positive learning environment in school or community.
* Performs appropriate hygiene procedures (e.g. individual hygiene, adaptive equipment, classroom activities, etc.) for the purpose of providing a safe and sanitary environment for students and staff.
* Provides a variety of learning processes (e.g. assisting in implementation of scheduled social activities, classroom learning activities, communication exercises, etc.) for the purpose of implementing student physical, and intellectual development.
* Responds to emergency situations and potential conflicts with students (e.g. injured students, health-related issues, verbal/physical conflicts, natural disasters, etc.) for the purpose of de-escalating behaviors, modeling positive behaviors, and directing the situation toward a positive outcome (e.g. resolving immediate safety concerns or referring to appropriate party for resolution).
* Supports behavioral plans designed by IEP team for students with behavior disorders or other emotional conditions for the purpose of assisting in meeting special education students' needs and providing a consistent environment for learning and progress.
* Transports students, as directed by administrator (e.g. Work Study, ABLE, etc.) for the purpose of ensuring safe arrival at assigned location.
Other Functions
* Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
Education: High school diploma or GED
Certificates: Highly qualified status
Easy ApplyIT Technician II
Remote support specialist job in Lyman, WY
Job Description
Hooton Tech LLC is hiring for an IT Technician II
This position is full time, hourly. Starting Range $25-$40/hour DOE.
Responsibilities:
1. Maintenance and support of our business IT clients. This includes support of end user desktop/laptops, servers, printers, network equipment, VoIP systems, cloud services, and other IT related equipment.
2. Answer calls from our customers and participate in an on-call rotation for after hours and outage support.
3. Troubleshoot, repair, and maintain residential user computers.
4. Support, troubleshooting, and maintenance of existing security camera systems.
5. Assist in the Installation of camera and cabling systems.
6. Additional duties as needed by the company.
This position is based in Lyman, WY, but may be partially worked remotely if located in Southern Wyoming. Travel to customer sites in the region will be required as needed, with overnight travel as a possibility. Travel may be up to 30% of time pending project need.
Benefits:
Benefits include PTO, Medical, dental, vision insurance, 401K, paid holidays.
Qualifications and Requirements
1. Must be at least 21 years old
2. Must have a valid Driver's License and clean driving record.
3. Must have High School Diploma or Equivalent.
4. Must be able to pass both pre-employment and random drug tests.
5. 3-5 years relevant experience in the IT industry.
6. Must have advanced computer skills and knowledge.
7. Experience in Server, computer, network, and printer hardware required.
8. Experience in Cloud Services such as M365, Azure, D365, Google Workspace, Etc. Required.
9. CompTIA A+ certification or industry equivalent certification required.
10. Other Associate or Professional Level IT Certifications Preferred.
Applicants must be able to pass preemployment drug test and background check
Job Posted by ApplicantPro
Automation Specialist 4
Remote support specialist job in Casper, WY
CDM Smith is hiring Automation and Instrumentation & Controls Professionals! Are you a motivated self-starter? Are you passionate about SCADA programming process control system design? Are you looking to join a company that values career growth and offers a supportive work environment? CDM Smith might be a great fit for you!
We have multiple openings for Automation and Instrumentation & Controls Specialists to support our public, private and federal clients locally and around the world with all phases of SCADA automation projects.
An Automation Specialist at CDM Smith:
- Creates basic to moderately complex instrumentation, controls and related systems designs using 3D and 4D design practices. Assists with specification development. Creates basic to moderately complex human-machine interface (HMI) graphics, programmable logic controller programming (PLC), report development, etc. Assists with testing and startup of control systems.
- Reviews basic to highly complex component level shop drawings, contractor clarifications. Assist with testing oversight.
- Leads staff and provides direction and mentoring for junior staff. Reviews the work of junior staff as necessary.
- Under general supervision, assists in the preparation proposal sections and presentations, as directed. Supports marketing and new business activities as requested in support the Automation strategy. May participate in proposals.
- Performs other duties as required.
\#LI-LP2
\#LI-HYBRID
**Job Title:**
Automation Specialist 4
**Group:**
ISO
**Employment Type:**
Regular
**Minimum Qualifications:**
- Bachelor's Degree
- 5 years of related experience
Equivalent additional directly related experience will be considered in lieu of a college degree.
Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
**Preferred Qualifications:**
- Experience with Water/Wastewater highly preferred.
- Experience within an Engineering and/or an integration firm highly preferred.
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
20%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Skills and Abilities:**
- Strong knowledge of instrumentation, controls and related systems designs. PLC and HMI experience required.
- Excellent communication skills.
- Strong knowledge of Microsoft office suite of programs.
- Expert knowledge of 3D and 4D design practices.
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$81,765
**Pay Range Maximum:**
$134,909
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Hybrid Work Options may be considered for successful candidate.
**Driver's License Requirements:**
An appropriate and valid driver's license is required.
**Seeking candidates for a potential future opportunity!:**
We are looking for qualified candidates for this position in anticipation of future project opportunities. Please note this is an "Evergreen" position which will be used to build our candidate pool but is not a role that is open at this time. If you are interested in being considered for this position should this position become available, we encourage you to apply to be part of our talent community. By having your information on file, we can reach out to you when this or a similar role officially opens.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Sr Helpdesk Technician
Remote support specialist job in Laramie, WY
Job DescriptionDescription:
Powder River is seeking a Senior Computer User Support Specialist in the Alexandria, VA area to help support our customer base. A successful candidate will provide end-user support for PC and server applications as well as end user hardware. The candidate may interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. Support responsibilities include software installation and configurations.
Requirements:
Install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs.
Troubleshoot user issues.
Contribute to process development within the functional area and where the functional area connects to other operational processes.
Work closely with team members to solve technical problems in a timely fashion.
Qualifications:
Strong collaboration and teaming skills
2+ years of IT technical support experience
Non-Negotiable Requirements:
Active Secret Clearance
CompTIA A+ or better
2 years minimum experience
Nice to have skills:
DoD IT Helpdesk experience
VIP support experience
Cisco Video Teleconference (VTC) experience
Microsoft Office 365 apps experience
ServiceNow ticketing experience
Practical knowledge of Agile and ITIL frameworks
Technical Environment: Working with End- Users, (1500+) working with printers, printer support, fixing operating systems, general file issues and equipment issues.
A notification to prospective applicants that reviews, and tests for the absence of any illegal drug as defined in 10 CFR 707.4, will be conducted by the employer and a background investigation by the Federal government may be required to obtain an access authorization prior to employment, and that subsequent reinvestigations may be required. If the position is covered by the Counterintelligence Evaluation Program regulations at 10 CFR part 709, the announcement should also alert applicants that successful completion of a counterintelligence evaluation may include a counterintelligence-scope polygraph examination.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
BioLife Medical Support Specialist
Remote support specialist job in Laramie, WY
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About BioLife Plasma Services
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).
How you will contribute
You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).
You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities.
You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.
You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.
You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.
You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.
What you bring to Takeda:
High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements
Currently licensed or certified in the state where responsibilities will be assigned: Registered Nurse (RN), Nurse Practitioner (NP) or Physician Assistant (PA)
Current Cardiopulmonary Resuscitation (CPR) and AED certification
Fulfill state requirements (in state of licensure) for basic IV therapy
Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist
Two years in a clinical or hospital setting
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include medical/dental, paid time off and retirement benefits, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - WY - Laramie
U.S. Hourly Wage Range:
$31.92 - $43.89
The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - WY - Laramie
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Part time
Job Exempt
No
Field Professional II (Onsite: Evansville, WY)
Remote support specialist job in Evansville, WY
Field Professional II under broad direction, provides well site service to customers of Baroid.
Pay Rate: Up to $35.00/hour, depending on experience
Assignment Length: 6 months with the high possibility of extension or conversion based on performance and other factors.
Responsibilities
Demonstrates advanced knowledge of colloidal and general chemistry, volume and hydraulics calculations and routine and specialized testing to varied field experiences.
Provides guidance, including facilitating formal training, to fluid service representatives on company products and services, how drilling fluid technology can optimize service quality, industry knowledge, operator scheduled, rig schedules and rig operations.
Conducts and interprets routine and specialized testing that provide technical guidance of Baroid's customized engineering fluids to maximize wellbore value.
Tracks material usage and maintains record of same for inventory and billing purposes.
Maintains good working relationship with operator's representative and rig personnel and assists the operator's representative in specific operations planning and drilling operation optimization.
Assists his Baroid office in well planning and business delivery activities, reviews well recaps for accuracy and capture of lessons learned and takes an active role in mentoring Field Service Representatives.
Complies with health, safety and environment regulations in all aspects of job performance.
Qualifications
High school diploma or GED.
Completed mud training at Halliburton and 10 years in fluid services.
Completion of an undergraduate degree in any discipline is preferred.
Minimum of 10 years of experience in a Fluid Service Representative role.
Mud Training Required. Math Test Required.
Valid Driver's license is required
Halliburton is an innovative leader in the oilfield services industry, providing products and services for the ever-evolving needs of the energy sector.
Since starting out over a hundred years ago, Halliburton's path to success has been built on growth. Today, with over 50,000 employees worldwide and 1500 new openings every year, our talent needs have never been greater.
That's why Halliburton has partnered with Talent Solutions to meet their ongoing contingent staffing needs. If you want to grow your career alongside an industry leader that is changing the world of energy, then we look forward to connecting with you inside our Halliburton Contingent Workforce Network - your gateway to meaningful work opportunities all in one place.
#HALL24
EHS Field Specialist
Remote support specialist job in Wyoming
Basic Function HF Sinclair Midstream located in Casper, WY is seeking an EHS Field Specialist. The position supports Midstream Field Operations in achieving Environmental, Health, and Safety (EHS) excellence.Job Duties
(functions considered essential as defined by ADA)
Serve as liaison between field operations and corporate EHS Teams.
Provide EHS support and oversight to pipeline, terminal, and tank farm operations and projects in assigned areas of responsibility.
Work closely with Operations, Maintenance, Projects, and other disciplines to ensure EHS rules are followed.
Visible (EHS presence) in the field.
Perform worksite assessments and work permitting audits (safe work, hot work, CSE, excavation, etc.) to observe work performed in the field, assess compliance with safe work practices and procedures, and improve worksite safety through hazard recognition, mitigation, coaching, and employee engagement.
Work with operations and project groups in the development or review of job plans, job hazard analyses, and operating procedures.
May serve as a team member on corporate health and safety audits.
Conduct EHS-related field inspections.
Team member for company-wide EHS employee onboarding and annual training programs.
Serve as a team member for EHS working groups for continuous improvements in EHS, emergency response, and pipeline excellence initiatives.
Participate in Spill and Emergency Response drills and training - active member of the Incident Command Team.
Ensure emergency response and safety equipment are inspected, maintained, and operational.
Perform or coordinate Industrial Hygiene (IH) monitoring or surveys for exposure assessments.
Oversees and surveys compliance with policies and procedures relating to safety and develops and implements or improves policies and procedures for compliance with OSHA, API, Industry Best Practices, and other relevant regulations.
Verify compliance and communication with contractor safety management through the use of ISNetworld.
Deliver Smith Systems Driver Training to company employees to reduce motor vehicle incidents.
Deliver or coordinate First Aid/CPR/AED Training to company employees.
Communicate new projects, operational changes, or modifications to the corporate environmental team to ensure appropriate permits are obtained.
Identify environmental-related field issues and communicate to the appropriate Environmental SME's.
Ensure incidents are reported, investigated, and learnings communicated per company requirements.
Provide safety coverage for special projects and emergencies as needed.
Special assignments or tasks assigned to the employee by their manager, as determined from time to time in their sole and complete discretion for the business unit or any other unit of HFS.
Experience A minimum of 5 years of EHS-related experience in a relevant industry (e.g. pipeline, refining, oil & gas) is required.Education Level A Bachelor's Degree is required or equivalent years of experience in lieu of the degree (four years in addition to the experience requirement). PREFERRED EDUCATION: Master's Degree or CSP Certification.Required Skills Knowledge of current technology and government regulations pertaining to OSHA Health, Safety, and Emergency Response. Strong interpersonal and communication skills (both written and verbal). Computer literate with strong organizational skills. Working knowledge of occupational safety, incident investigation, injury case management, industrial hygiene practices, etc., and ability to apply this knowledge. Satisfactory completion of a comprehensive medical physical examination. Demonstrated ability to stand firm on doing the job safely if challenged and act in a respectful manner. PREFERRED SKILLS: First Aid/CPR, Smith Driver Trainer, HAZMAT/HAZWOPER, NIMS, Fall Protection Competent Person.Work Conditions Primarily field and office-based with up to 40% overnight travel required. Midstream petroleum industry, and outdoors environment, including but not limited to chemicals, pipelines, pressure vessels, tanks, rotating and fired equipment, and confined spaces. Subject to all temperatures, weather, and varying road conditions. For certain circumstances or emergencies, must be available for weekend and after-hours callouts when needed.Benefits HF Sinclair offers a comprehensive benefits package designed to support the well-being of our employees and their families. Our benefits include, but are not limited to, the following:
Medical Insurance
Vision Insurance
Dental Insurance
Paid Time-Off
401(k) Retirement Plan with match
Educational Reimbursement
Parental Bonding Time
Employee Discounts
We are committed to fostering a supportive and inclusive work environment, ensuring our employees have the resources needed to thrive professionally and personally. Benefit eligibility is governed by official plan documents, for more details visit Total Rewards.Physical Requirements Job conditions require standing, walking, sitting, talking or hearing, making visual inspections, making precise finger and hand movements, reaching or grasping, bending, lifting up to 50 lbs, climbing up to 100 ft, and required to wear required PPE, including a respirator for emergency situations or training.Our One HF Sinclair Culture: At HF Sinclair, we are united through our One HF Sinclair Culture, which is underpinned by our five core values of Safety, Integrity, Teamwork, Ownership and Inclusion. Developed to empower our people, our five core cultural values are at the heart of everything we do and extend to how we engage our stakeholders. These values influence our decisions, shape our behaviors and keep us connected across the entire organization. We maintain a true Safety culture for our employees, communities, environments and customers. Our goal is to make sure everyone returns home safely each day. We have a long-standing commitment to Integrity and ethical behavior and do what is right for our employees, investors, communities and the environment. We encourage employees to Step Up and Stand Out by championing a culture of Teamwork and Ownership. We foster a culture of Inclusion by encouraging diversity of experiences, viewpoints and backgrounds. What makes each of us different, together makes us stronger.About HF Sinclair Corporation HF Sinclair Corporation, headquartered in Dallas, Texas, is an independent energy company that produces and markets high-value light products such as gasoline, diesel fuel, jet fuel, renewable diesel and other specialty products. HF Sinclair owns and operates refineries located in Kansas, Oklahoma, New Mexico, Wyoming, Washington and Utah and markets its refined products principally in the Southwest U.S., the Rocky Mountains extending into the Pacific Northwest and in other neighboring Plains states. HF Sinclair supplies high-quality fuels to more than 1,500 branded stations and licenses the use of the Sinclair brand at more than 300 additional locations throughout the country. In addition, subsidiaries of HF Sinclair produce and market base oils and other specialized lubricants in the U.S., Canada and the Netherlands, and export products to more than 80 countries. Through its subsidiaries, HF Sinclair produces renewable diesel at two of its facilities in Wyoming and also at its facility in Artesia, New Mexico. HF Sinclair provides petroleum product and crude oil transportation, terminalling, storage and throughput services to its refineries and the petroleum industry.Equal Opportunity Employer
HF Sinclair Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other prohibited ground of discrimination.
IT Support Technician
Remote support specialist job in Evanston, WY
The IT support professional makes sure the company's computer software and hardware remains functional and accessible for all employees.
Duties/Responsibilities:
Resolving IT support requests from employees.
Answering employee questions regarding computer systems.
Gathering and analyzing data to diagnose problems with computer systems.
Changing configurations, settings and permissions to fix computer issues.
Generating sign ins for new hires during the onboarding process.
Installing new software and hardware drivers and updating existing ones as needed.
Updating employees on the status of their service requests.
Logging all service requests and updating tickets as needed.
Troubleshooting and resolving issues related to computers, printers, and other hardware devices.
Troubleshooting a wide range of network and hardware issues including but not limited to HHR terminals.
Windows OS support and configuration.
Supporting PC and laptop hardware.
Other duties as assigned.
Required Skills/Abilities:
High-level knowledge of commonly used software, hardware and applications.
Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language.
Demonstrated written communication skills to create useful support logs.
Analytical and problem-solving skills to troubleshoot and diagnose issues .
Time management skills to provide updates and fixes within a promised time frame.
Multitasking skills to assist multiple employees at once.
Observational skills to recognize warning signs that indicate potential problems.
Customer service skills to interact professionally and positively with employees and coworkers.
Education and Experience:
High School Diploma or equivalent, Associates degree in computer science preferred.
Certification from Google, Microsoft, or Cisco.
Comp TIA A+
Technical training in help desk support, support technician, or help desk technician.
Knowledge of basic computer hardware, including PC, servers, switches, and routers.
1+ years related work experience.
Salary starting at $20/hour to $23/hour DOE plus medical, dental, vision insurance and paid time off. Successful candidates must pass background check and drug screen.
Cable Specialist
Remote support specialist job in Casper, WY
Under the oversight of Operations Manager-Sheridan, the Cable Specialist is responsible for terminating, splicing, bonding/grounding, and documenting fiber optic splices. Performs testing on fiber optic cables in the companies' fiber optic networks. This position performs fiber locating, fiber maintenance and fiber route inspections, including the installation and upkeep of route markers, underground vault lids and locate posts. Requires the proper use of appropriate personal protective equipment (PPE). This role involves frequent travel to various job sites and requires a high level of independence, precision, and commitment to safety.
ESSENTIAL DUTIES, RESPONSIBILITIES AND EXPECTATIONS:
Read, understand, interpret, input, and analyze data with a high degree of accuracy and completeness.
Read prints to determine planned cable routes, fiber counts, and splice points.
Splice fibers with a focus on quality workmanship as the priority.
Assemble splice enclosures, pedestals, and Optical Network Terminal (ONT) as per job.
Validate and test end-to-end connectivity over the fiber network,
Confirm accurate cable terminations on cross connect and patch panels,
Properly ground cable and components for locating and safety purposes.
Test fiber routes once finished ensuring quality and completeness of work.
Review site surveys, condition discrepancy reports, design drawings, tech. manuals for fiber cable installation.
Work with live fiber without interrupting service.
Maintenance and Repair of Fiber Optic cabling:
Assist with preventative maintenance on
project worksite(s) cables.
Perform cable tests to troubleshoot issues and identify defective component or section.
Repair or remove and replace defective cable section or related component(s).
Remove obsolete cable as appropriate.
Conduct fiber route inspections.
Install and upkeep of route markers and locate posts.
Reset or replace underground vault lids as necessary.
Conducts locating underground cable plant when company routes are in conflict of construction. Marks located utilities according to set standards. Responsible for interpreting system maps (paper and electronic) to accurately locate underground facilities. Assists in correcting system mapping information when discrepancies are discovered while performing locates by reporting the finds to supervisor.
Performs maintenance on buried cables, testing and making repairs (removal, replacement, and splicing).
Mounts demarcation devices and protectors at customer premises.
Assist with maintenance of equipment, splicing trailers, and vehicles.
May assist on occasion or fill in for Combination and Data Services Technicians with installation, maintenance and repair
of Range services and systems.
Mount demarcation devices and system protectors at assigned project work locations (customer's property, field work site, company's facility).
Assist with Data Center frames, tip cables and fiber distribution frames and cables, as necessary.
Install new equipment in Data Centers and remote cabinets and turn up. This includes performing cutovers for subscribers to new system(s) and testing to validate connection(s).
Operate daily, a computer system and software programs which include, but are not limited to performing documentation of time entries, expense reports, material usage documentation, manage expenses, and process fiber testing reports (from test meters).
Other computer programs operated daily, include mapping software, Office 365 programs, and virtual meetings and trainings (webinars, videos).
Perform data entry into Excel, denoting cable footages, reel numbers and other materials used.
Maintain and organize department files related to current / completed jobs, and receipts.
Uphold and demonstrate your commitment to Range's values in everything you do. Be Innovative-Create the environment where we continually improve and adapt, Be Kind-Our actions make a difference, Be Trustworthy-Do the right thing, take responsibility for our actions, and honor our commitments, and Be United-People are our purpose; unified teams build the strongest networks.
Perform other duties, and work functions as assigned.
MINIMUM QUALIFICATIONS (EXPERIENCE/EDUCATION): (A combination of demonstrable years' experience and applicable alternative training(s) may be considered in lieu of the following qualifications).
Successful completion of a High-School diploma program or GED curriculum / exam (12th grade equivalent) or any other state recognized secondary education program.
2 + years of hands-on experience with fiber optic cable splicing and maintenance with strong knowledge in fiber testing equipment and proficiency in reading utility maps, blueprints and construction plans.
A valid, state issued, and insurable drivers' license; this position requires extensive travel.
COMPETENCIES OR KNOWLEDGE, SKILLS, AND ABILITIES (KSAs):
Information Technology Related Knowledge: Fundamental working knowledge of concepts, practices and procedures and ability to use them in varied situations.
Analytical Skills: Intermediate-to-advanced capability and skill with observing and assessing a situation and determining how to respond in a prompt and professional manner. Applies highly proficient and specialized skills that allow employee(s) to function in situations that are varied, complex, and/or non-routine.
Must be able to see patterns and trends and draw conclusions from observations across various situations.
Project Management Skills: At an intermediate level, be proficient with organizing the planning process. Develop and direct detailed project schedules including tasks, accountabilities, and deadlines. Anticipate problems that may impede work. Communicates changes and progress.
Equipment Operation: Intermediate skills with operation of hand tools, industry equipment and materials, and testing equipment and systems, in order to troubleshoot and perform repairs and installations.
Must have the ability to differentiate between colors.
Wrist / Hand / Finger Dexterity: The ability to make precisely coordinated movements with wrists, hands and fingers in order to press, grasp, pull, or manipulate objects (keyboard, wiring components, small tools, etc.).
Computer / Technical Skills: At an
intermediate level, operate a word processor and data entry tools efficiently.
Operate and program test equipment.
Administrative / General Equipment Operation: Efficiently use common office equipment (computer, digital camera, scanner, fax machine, copier, phone, calculator, GPS systems and cable locator).
Confidentiality: Daily, maintain company / customer / vendor information and sensitive business matters private
when facing a wide range of circumstances. Be knowledgeable of who are the authorized contacts for disclosure of and to communicate with regarding restricted information.
Time Management: Requires the ability to use one's work time effectively and productively.
Customer Relations:
Provide a high level of professional customer relations. This includes customer needs assessment, meeting quality standards, and evaluation of customer satisfaction.
Office/Administrative Support: Maintains and updates calendar(s) as appropriate.
Schedules meetings with stakeholders to discuss and plan for jobs. Keep organized files of current and previous jobs, receipts, and enter data into Excel files.
Decision Making: Decisions may affect a work unit or area within a department. May contribute to business and operational decisions that affect the department.
Problem Solving: Problems are varied, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, and general standards and past practices.
Attention to Detail:
Successful performance requires being careful about detail and thorough in completing work tasks.
Teamwork and Cooperation:
Successful performance in this role requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. Develop and maintain relationships to enhance workflow and work quality. Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects.
Handle sensitive issues and facilitate collaboration at the highest level.
Integrity:
Successful performance in this role requires being honest and ethical.
Independence of Action:
Results are defined, and existing practices are used as guidelines to determine specific work methods and carry out work activities independently; supervisor/manager is available to resolve problems.
Oral Comprehension and Expression:
The ability to listen / understand information / ideas presented through spoken words and sentences, paired with the ability to communicate information / ideas in speaking so others will understand.
Written Comprehension and Expression:
The ability to read / understand information / ideas presented through written words and sentences, paired with the ability to communicate information / ideas in writing so others will understand.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
This role performs assigned work duties within a general office environment and outside. Employees may be exposed to changing weather conditions or occasionally contaminants.
Other functions and demands, include the following:
Stands and walks while performing assigned work on project work sites, often in outdoor environments for up to 8 hours/day, or longer depending on the demands of the job.
Frequently works in outdoor settings and is not necessarily protected from weather conditions.
Frequent use of technology, computers, devices, hand tools, power tools and industrial equipment (repetitive hand motion and physical exertion is ).
This role may be assigned work required travel, which can reach up to 75% of the role's schedule.
Performs functions that present physical hazards, such as proximity to moving mechanical parts, moving vehicles, electrical current, intense vibrations, high pitched noise exposures, working on scaffolding / ladders and high places, working in small areas (crawl spaces, trenches, etc.), and/or exposure to chemicals in work setting.
Hearing, listening, talking, standing, walking, bending, stooping, reaching, kneeling, squatting, balancing, pushing/pulling, and climbing stairs are all expectations of this role, although some of these functions may be more seldom performed than others.
Must be able to lift a minimum of 75 pounds at times. Personal or mechanical assistance should be used when weights exceed this limit.
Must follow all safety policies / procedures, and always use appropriate personal protective equipment (PPE).
Must be able to access and navigate each department at the organization's facilities.
EEO STATEMENT
RANGE is an Equal Opportunity Employer. RANGE does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.
Mental Health Peer Support Specialist
Remote support specialist job in Fort Washakie, WY
Join Our Mission of Healing and Hope! Now Hiring: Mental Health Peer Support Specialist
Are you someone who has walked the journey of recovery (2 years minimum sobriety is required) and now feels called to help others find hope and healing? Warm Valley Health Care (WVHC) invites you to bring your lived experience to our team and make a meaningful impact as a Mental Health Peer Support Specialist. This
At WVHC, we believe in the power of shared stories, authentic connections, and culturally grounded support. As a Peer Support Specialist, you'll provide strength-based, recovery-oriented services to others navigating mental health and substance use challenges. You'll be part of a dynamic behavioral health team, working in both one-on-one and group settings, empowering patients to achieve wellness and purpose.
What You'll Do:
Deliver peer-led emotional support, advocacy, and recovery coaching
Partner with patients and the treatment team to foster resilience and long-term recovery
Facilitate outreach, education, and support in homes, schools, and community spaces
Promote trust, hope, and engagement through your lived experience
Document clinical notes and care interactions within 24 business hours
Help shape a recovery-positive culture both within and beyond WVHC
What You Bring:
Personal experience with mental health and/or substance use recovery (minimum 2 years stable recovery required)
Passion for helping others and ability to meet people where they are
High School diploma or GED
Willingness and eligibility to become a Wyoming Certified Peer Support Specialist within 6 months of hire
Valid driver's license and willingness to transport patients if needed
Cultural humility and respect for diverse individuals and traditions
Flexible, dependable, and compassionate attitude
Why WVHC?
We are a tribally rooted, community-driven organization offering:
Supportive and team-oriented work culture
Opportunities for continuing education and professional growth
Pathways to more advanced behavioral health roles
The chance to make a real difference, every single day
Special Note: Occasional evening or weekend work may be required to support patient needs and community events.
Ready to turn your lived experience into hope for others?
Apply today and be part of a movement of healing, empowerment, and cultural connection.
APPLICATION REQUIREMENTS:
Submit a completed application with supporting documents and sobriety details to Warm Valley Health Care, Human Resource Department, P.O. Box 128, Ft. Washakie, WY 82514 or via the online portal.
Applications are available at Warm Valley Health Care or for more information contact Stacie Fagerstone, Executive Director-HR via email at stacie.fagerstone@warmvalley.health.
Preference will be given to qualified Eastern Shoshone tribal members, then other qualified federally recognized Indian tribal members and then other qualified candidates.
Applicants must submit a copy of Tribal Enrollment card or CIB for Indian Preference.
Veterans who meet the minimum qualifications and provide documentation of an honorable discharge (DD214) from any branch of military service are entitled to receive preference points during the interview process.
Any offer of employment is contingent upon a negative drug test, reference checks and background check. Refusal to undergo required testing or testing positive will render the applicant ineligible for employment.
EOE
Must pass pre-employment drug screening.
Successfully pass the employment background check.
Dynamic PC Support Techician
Remote support specialist job in Rock Springs, WY
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit