Senior Computer Support Specialist
Remote support specialist job in Boulder, CO
Senior Computer Support Specialist
Compensation: $30/hour
Inceed has partnered with a great company to help find a skilled Senior Computer Support Specialist to join their team!
Join a dynamic team where you will assist end-users with computer hardware and software issues, providing essential support for internal business applications. This opportunity is ideal for someone passionate about technology and eager to make a significant impact by ensuring seamless IT operations.
Key Responsibilities & Duties:
Provide Tier 2/3 Support
Upgrade and repair laptop and desktop computers
Administer MS O365 and Active Directory
Assist with LAN/WAN applications
Install latest MS Windows Desktop OS versions
Set up network printers and servers
Create and maintain installation instructions
Support Android and IOS device upgrades
Log tickets and answer Help Desk calls
Required Qualifications & Experience:
High School Diploma or GED required
5 years' experience in Windows server environments
5 years' experience in remote customer support/helpdesk
Current Driver's License
US citizenship required due to DHS clearance
Excellent interpersonal and communication skills
Working knowledge of MS Windows Desktop OS
Working knowledge of computer systems and networks
Flexibility and adaptability to changing priorities
Basic project management skills
Nice to Have Skills & Experience:
Experience with Kronos and OKTA/O365
Experience in setting up new office IT infrastructure
Experience in TCP/IP network troubleshooting
Perks & Benefits:
3 different medical health insurance plans, dental, and vision insurance
Voluntary and long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit
If you are interested in learning more about the Senior Computer Support Specialist opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
IT Support Specialist
Remote support specialist job in Denver, CO
Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit **************************
Position Summary:
The IT Support Specialist position is expected to provide exceptional customer and managed IT services to our clients and employees. This opportunity will be located at Regis University in Denver, CO. Primary responsibilities include providing computer support to students, faculty, and employees which includes PC, LAN, AV and software support, among other items.
The IT Support Specialist also provides escalated support to the Personal Support Center on a rotating basis. The support department runs 24x7x365 and IT Support Specialist may be required to provide support during off hours or at off-site locations. Assignments of duties and daily tasks can change on a regular basis and focus can be reflected in a change in accounts supported. The IT Support Specialist is managed on their performance, customer service, adherence to processes, and continued commitment to success and learning.
Primary Responsibilities, Essential Functions and Requirements:
Communication & Professionalism:
The IT Support Specialist's role is one that supports multiple clients in various technical scenarios. Maintaining excellent customer service and professional communication is critical to the success of individuals within this position.
Be accountable for seeing assigned cases and tasks to completion by providing detailed documentation of troubleshooting steps taken for each support request. After completion, ensure user expectations are met to ensure the issue is fully resolved
Ensure productivity metrics are achieved and standardized processes are followed
Ensure professional and courteous communication is maintained in all interactions including face to face, over the phone, via email, and chat correspondences.
Adhere to and enforce company and client information security policies
Reduce risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer
Technical Support:
Maintain and support a mixed PC and MAC technology environment
Diagnose and repair telecom and networking infrastructure partnering with Network team for guidance
Partner with other ITSS staff and leadership to develop Standard Operating Procedures, FAQs and maintain knowledgebase content
Support user accounts within Active Directory, Microsoft 365 and Microsoft Exchange
Participate and maintain real-time inventory controls of assets, including procurement, deployment of and decommissioning of equipment
Coordinate and set up AV for company meetings and events, including testing and setting up hardware
Actively participate in departmental & client meetings
Be available in the event of outages and urgent needs (may be after hours)
Adhere to and enforce the appropriate information security policies based on the sensitivity of company data and report any security related issues
Reduce risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer
Assist with the rollout and support of new technologies, equipment, and network services across IT and AV environments.
Document support processes, troubleshooting steps, and user guides to improve knowledge sharing and efficiency.
Perform all other duties as assigned in support of IT and AV services.
When applicable be available to assist other teams such as the Personal Support Center, Network and Server administration teams for assistance on other duties as assigned.
Requirements
Experience and Qualifications:
Minimum 2 years' experience supporting Windows & MAC operating systems in a corporation environment
Thorough knowledge of Windows desktop operating systems and basic office applications
Experience administering user and group objects in Active Directory
Experience administering Office 365/Exchange mailboxes
Experience with desktop imaging tools (SCCM/WinPE is a preferred)
Ability to provide after-hours support
Strong interpersonal and communication skills
Attention to detail, with a focus on systems processes adherence and organizational skills
Strong analytical and problem-solving skills
Self-starter with the ability to work independently as well as within a team environment
Periodic weekly travel is required to remote sites for on-site support
Preferred Skills:
Experience supporting Office 365 and Windows server platforms
Experience working with
Education, Certifications and Licensures:
Active Directory, PowerShell scripting, and SCCM
Experience troubleshooting integrated or ad-hoc AV systems
Experience supporting Cisco IP phones and Call Manager
Two year degree or higher is preferred or equivalent work experience
Microsoft, CompTIA A+ or other technical certificates desired
Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************.
Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.
Technical Support Analyst
Remote support specialist job in Littleton, CO
Immediate opportunity for a Technical Support Analyst to join a top-notch company experiencing rapid growth!
RESPONSIBILITIES:
Define, document, and maintain standard operating procedures on troubleshooting supported desktop technologies, applications, and warehouse systems for continuous improvements.
Help to service and maintenance audio-visual equipment as needed.
Will be the Enterprise SPOC for PC/IPad procurement, distribution, recovery as well as disposal.
Ability to account for all active or inactive equipment in the CMDB; maintain asset and equipment end-of-life compliance procedures and participate in yearly CAPEX and IT budget requirements.
Will continuously monitor, effort, assign/re-assign, escalate, etc. Incidents/Requests with ServiceNow ITSM tool.
Fully document all service management incidents and requests in ServiceNow ITSM Suite
Timely acknowledgment and triage of service management incidents to determine the proper impact and urgency to recovery and prevent system outages. Search Service Desk knowledge base articles, SOP's for possible incident resolutions.
Responsible for properly determining and assigning higher-tiered service management incidents/requests to responsible assignment groups if the resolution cannot occur at the TSA level.
Assist in the mentoring and training of all TSA II team members.
Responsible for troubleshooting and configuring software, printer, and connectivity-related issues beyond step-by-step instructions.
Provide 24X7 first-line support for all Warehouse Automation technologies which includes physical repairs of mechanical equipment as needed.
Act as the primary escalation point for vendor and operations team communications during individual market center system outages.
Maintain and ensure market centers' security threats and vulnerabilities are remediated to safeguard the enterprise environment.
This is a 6-month contract-to-hire position in Littleton. Work onsite at our Southpark Terrace location!
REQUIRED SKILLS:
8+ years of help desk support experience
High-level understanding and experience in network troubleshooting, network design topology, TCP/IP knowledge, VLANS, and routing
Technical skills in vulnerability assessment, networking, operating systems, and incident response methodology
Exposure to ITIL foundational structures
PREFERRED SKILLS:
Industry-related certifications (A+, Security+, Network+, ITIL, Microsoft MCP/MCSE)
Bachelor's degree
Warehouse experience
Must be authorized to work in the US. Sponsorships are not available.
Technical Support Analyst
Remote support specialist job in Denver, CO
AimHire is partnering with a fast-growing software company in Denver, CO to find top talent to join their collaborative and supportive team. You'll start in Tier 1 support, mastering the software platform and handling basic technical troubleshooting, with the opportunity to advance quickly to Tier 2 and Tier 3 within six months. This role offers excellent benefits, clear career growth, and a people-first culture.
Compensation:
Starting Salary: $60,000 base + $6,000 annual bonus (paid quarterly at $1,500/quarter) for the first 6 months
At 6 Months: Salary increases to $70,000 base + $10,000 annual bonus (paid quarterly at $2,500/quarter)
Responsibilities:
Build and maintain strong client relationships.
Respond to client inquiries via email and phone.
Provide technical troubleshooting for the software platform.
Learn the platform in detail to resolve and escalate issues.
Manage internal order entry and maintain customer databases.
Collaborate with internal teams to resolve client concerns.
Review accounts for accuracy and process updates.
Requirements:
Bachelor's degree in Accounting, Finance, Statistics, Mathematics, Data Science, Computer Science, or a related field.
Exceptional communication skills.
Strong organizational skills with attention to detail.
Ability to thrive in a fast-paced environment.
Proficiency in MS Outlook, Word, Excel, and PowerPoint.
Technical aptitude and problem-solving skills.
Career Path & Growth Opportunities:
Start in Tier 1, advance to Tier 2 and Tier 3 within six months.
Participate in the Support Analyst Training Program for in-depth product expertise.
Promotion opportunities across Client Care, Sales, Operations, or Product.
Recognition for contributions in a collaborative, growth-focused environment.
AimHire is an equal opportunity employer.
IT Support Technician l
Remote support specialist job in Englewood, CO
Job Title: IT Support Technician I
Pay Rate: $25.10/hr
ZIP Code: 80112
Job Type: 12-month Contract
Skills:
-Team focused with the capacity for knowledge sharing
-Written and verbal communication skills with end users
-Demonstrate a customer care philosophy that ensures a high level of customer satisfaction
-Basic knowledge of current IT technical standards as related to computers, printers, network technology, drivers, software troubleshooting, and other related peripherals
Education:
*Associate's Degree in a related field of study or Information Technology certifications (Microsoft, A+, Help Desk Institute, Dell, etc.
*Higher education may substitute for relevant experience and relevant experience may be considered in lieu of required education.
Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Service Desk Specialist
Remote support specialist job in Thornton, CO
This is an on site contract opportunity with our client in Thornton, CO through August 2026.
3 years of experience as a Service/ Help Desk technician.
Experience with mobile, network, software and hardware
Any lead experience is a huge plus!
Any ITIL is also a plus but not required.
Help Desk Technician
Remote support specialist job in Denver, CO
Title: Tier 1/2 Helpdesk Technician
Company: Tetra Tech
Duration: 6 months contract to perm
Pay: $18-$20/HR
Hours: 40 hours, 8-5PM
Interviews: 2 rounds
Required Skills & Experience
* 1-3 years of experience in a helpdesk/desktop support role with an emphasis on phone support vs. email.
* Experience supporting Microsoft server operating systems, specifically Office365 products. Strong preference for someone that has served as an Office365 and Sharepoint admin previously
* Experience troubleshooting Microsoft SCCM (System Center Configuration Manager)
* Experience installing and troubleshooting desktop and laptop operating systems and applications.
* Strong collaboration, communication, and customer service skills
Nice to Have Skills & Experience
*Experience with Cherwell as a ticketing software or ServiceNow
*Fluency in French (to speak with French clients and resolve tickets)
*Experience with Linux
*Experience with MAC systems
Job Description
Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting anywhere in Colorado. You will be responsible for in-person and remote internal employee desktop support, troubleshooting, service monitoring. Occasional travel into the local office is expected, 1 time a month max. This is a contract to hire position with a company that offers growth opportunity and longevity.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Sr Tier I Desktop Support Technician
Remote support specialist job in Denver, CO
Job Title: Sr. Tier 1 Desktop Support Technician
Job Type: Full-Time
Salary Range: $55,000 - $65,000 per year (plus extremely lucrative bonus program)
About Us:
We are a dynamic and growing Managed IT Services firm dedicated to providing top-notch IT support to our diverse client base. We specialize in delivering high-quality, responsive, and proactive IT services to small and medium-sized businesses. Our team is committed to fostering a collaborative and supportive work environment, and we are looking for a skilled Tier 1 Desktop Support Technician to join us in the Denver/Metro area.
Job Description:
As a Sr Tier 1 Desktop Support Technician, you will be the first point of contact for our clients, providing technical support and troubleshooting assistance for desktop, laptop, and network issues. Your role is critical in ensuring smooth day-to-day operations for our clients. You will work closely with our senior technical staff to resolve issues and escalate more complex problems when necessary. We want this role to grow into a Tier 2 role.
Key Responsibilities:
- Provide first-level technical support for desktops, laptops, printers, and other peripherals.
- Troubleshoot hardware and software issues remotely and on-site.
- Respond to service tickets, emails, and calls promptly, ensuring a high level of customer satisfaction.
- Assist with the setup, configuration, and deployment of new equipment.
- Perform basic network troubleshooting, including Wi-Fi connectivity, VPNs, and LAN issues.
- Maintain detailed and accurate documentation of all client interactions and resolutions.
- Collaborate with Tier 2 and Tier 3 support teams to escalate and resolve complex issues.
- Participate in regular training and stay up-to-date with the latest industry trends and technologies.
- Participate in on-call support rotation as required.
Requirements:
- Location: Must reside in the Denver/Metro area.
- Experience: MINIMUM of 18 months of experience working for a Managed IT Services (MSP) company.
- Strong knowledge of Windows and mac OS operating systems.
- Experience with Office 365, Active Directory, and basic networking principles.
- Excellent communication skills, both verbal and written.
- Ability to work independently and manage multiple tasks effectively.
- Strong customer service orientation and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Experience with ticketing systems like ConnectWise or HaloPSA.
- Familiarity with remote monitoring and management (RMM) tools.
Preferred Qualifications:
- CompTIA A+, Network+, or similar certifications.
Benefits:
- Competitive salary based on experience and qualifications.
- Lucrative Bonus Program
- Health, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and holidays.
- Opportunities for professional development and advancement within the company.
- Collaborative and supportive work environment.
How to Apply:
If you meet the above requirements and are passionate about providing excellent IT support, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you are a good fit for this role.
We are an equal opportunity employer and welcome applications from all qualified candidates.
Network Administrator
Remote support specialist job in Littleton, CO
Network Administrator (AWS + On-Prem Hybrid Infrastructure)
$130,000 - $160,000
Full-time | On-site
Our client designs, builds, and operates advanced small satellite systems that power end-to-end space missions for communications, Earth observation, and scientific exploration. Their technology combines space-based innovation with secure, scalable ground systems, enabling seamless integration between orbit and operations on Earth.
Position Summary
We are seeking an experienced Network Administrator with a strong background in managing hybrid cloud and on-premises environments. The ideal candidate has hands-on expertise with AWS infrastructure, Cisco Firepower (FTD 1010) firewalls, and virtualized systems. In this role, you'll ensure reliable, secure, and high-performance connectivity between physical sites and AWS-hosted systems that support mission-critical satellite operations.
This role involves maintaining and improving our secure network connectivity between physical sites and AWS-hosted infrastructure, ensuring uptime, security, and smooth operation across mission-critical systems that support our satellite operations and internal teams.
Key Responsibilities
Administer and maintain AWS infrastructure, including EC2 instances, VPCs, Route53, and AWS VPN configurations
Manage AWS Veeam backup systems for EC2 and virtual machine snapshots, ensuring regular and on-demand backups
Configure and maintain Cisco FTD 1010 firewalls, including site-to-site VPNs linking AWS and remote offices
Monitor and troubleshoot VPN and network connectivity for users, infrastructure, and remote systems
Support on-premises networking equipment, including routers, switches, and Wi-Fi systems (e.g., UniFi UDM SE)
Maintain and manage VMware ESXi servers hosting internal VMs, GitLab runners, and development resources
Administer OpenVPN servers, renew certificates, and manage user access using automation scripts
Manage DNS configurations via AWS Route53 for hosted zones and internal systems
Implement and maintain network security policies and consistent backup procedures across environments
Diagnose and resolve routing, NAT, and performance issues across hybrid networks
Collaborate with DevOps, IT, and engineering teams to support infrastructure scaling and modernization
Minimum Qualifications
Bachelor's degree in Information Technology, Computer Engineering, or related field, or equivalent hands-on experience
3+ years of experience as a Network Administrator or Systems Administrator in hybrid environments
Proficiency in AWS infrastructure (EC2, VPC, Route53, VPN, IAM)
Experience with Cisco Firepower Threat Defense (FTD 1010) or similar firewall platforms
Strong understanding of VPNs, routing, NAT, and tunneling protocols
Experience managing Veeam Backup for AWS or equivalent tools
Familiarity with VMware ESXi environments and virtual machine management
Proficiency in Linux administration (Ubuntu preferred) and SSH key management
Hands-on experience configuring OpenVPN servers and scripting user management tasks
Strong documentation, organization, and problem-solving skills
Preferred Qualifications
Experience with AWS GovCloud, GitLab infrastructure, or similar DevOps platforms
Familiarity with UniFi network management or Raspberry Pi remote nodes
Working knowledge of physical security systems (e.g., keyfob access, ADT)
AWS or Cisco certifications (Solutions Architect, SysOps, CCNA, or higher)
Why Join This Team?
Work at the intersection of cloud and on-prem infrastructure supporting real-world satellite missions
Own critical network systems that bridge space and terrestrial operations
Collaborate with a small, high-performing engineering team where your work has a direct impact
Grow into advanced roles in CloudOps, Infrastructure Engineering, or DevSecOps as the organization scales
IT Help Desk
Remote support specialist job in Lafayette, CO
Lakeshore Talent is seeking a reliable and service-oriented IT Support Specialist for one of our clients in the nonprofit healthcare industry. The ideal candidate will have 1+ year of Tier 1 technical support within a Windows-based environment.
This will be a contract to hire opportunity, paying $21-$25/hr. It will be fully in-office in Lafayette, CO during training, with the potential for a hybrid work schedule after the first several weeks.
Role Overview
This role will deliver front-line technical assistance across the organization. In this role, you will handle first-tier support requests, assist with day-to-day computer operations, and help maintain a smooth and efficient technology environment for all staff. You'll work within established ticketing workflows and troubleshooting procedures, providing exceptional customer service while supporting our internal hardware, software, network access, and general tech equipment.
Serve as the first point of contact for user support, responding to help desk tickets and incoming support calls.
Managing phone calls, emails, and ticket creation.
Assist users with basic hardware issues and routine operating system or software challenges.
Troubleshoot peripheral devices, network connectivity, internet access, and enterprise system functionality.
Support the organization's tech inventory by ensuring equipment is tracked, organized, and readily available for use.
Will be responsible for IT project support including mail merges, network consolidations, new software implementations, phone system overhaul, and duties related to additional IT transitions.
Qualifications
Associate's or Bachelor's degree in computer science or a related field, or equivalent hands-on technical experience.
Previous Tier 1 help desk experience.
At least one year of experience working in a Windows-based environment.
Experience with Active Directory or similar.
Experience with password resets, remote-in support tools, PC imaging.
Onboarding Requirements:
All employees must receive an annual influenza vaccination as a condition of employment. Requests for medical or religious accommodation will be considered. All offers would be contingent upon the passing of a background check.
Information Technology Technician
Remote support specialist job in Aurora, CO
Job Title: IT Support Technician
Job Type: 6 Month CTH
Provides support to users with technology-related issues including hardware, software, network, telephony, printers, and mobile devices. Troubleshoots, documents, and escalates issues; performs root cause analysis; and tests, evaluates, and implements new technology.
Responsibilities:
Provide second-level support for location-specific trouble tickets.
Support users with all technology-related issues and ensure one-call resolution.
Configure, install, and support workstations, laptops, printers, tablets, phones, and other networked devices.
Analyze performance, identify problem areas, and provide actionable insights.
Engage with multiple teams to resolve technical issues.
Perform maintenance tests, identify and isolate issues, and escalate as needed.
Assist with purchasing, inventory, and financial transactions for physical and licensed technology.
Required Qualifications:
Education:
High school diploma or equivalent
Work Experience:
At least 2 years of IT experience.
Customer service experience.
Experience troubleshooting operating systems.
Skills:
Ability to work effectively with both technical and non-technical personnel.
Preferred Qualifications:
Associate's or bachelor's degree in IT or related field.
Technical institute certification in a related field.
Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Information Technology Support Technician
Remote support specialist job in Englewood, CO
*** W2 Contract Only - No C2C - No 3rd Parties ***
The Ash Group is hiring an IT Support Technician for our client (a high-tech aerospace and defense contractor delivering complex technology solutions for national security and space exploration).
This is an onsite 12-month contract role based in Englewood, CO, offering a competitive pay rate of $25.00 per hour. This role provides essential Level 1/2 computer and network support to employees, encompassing the installation, troubleshooting, and repair of desktop/laptop hardware and software.
Role Details
Compensation: Competitive pay rate of $25.00 per hour.
Benefits: Medical, dental, vision, and direct primary care benefits. After six months of employment, enjoy a 4% matched 401(k) plan with immediate 100% vesting.
Duration: 12-month contract.
Location: Onsite in Englewood, CO.
What You'll Be Doing
Provide comprehensive hardware, software, and network support to employees within the corporate environment.
Install, troubleshoot, service, and repair desktop/laptop computers and related network equipment.
Install attendant software and configure personal computer systems for employee use.
Investigate and analyze information, network, and communications needs, offering recommendations for hardware and software purchases.
Focus on team collaboration and knowledge sharing to ensure efficient resolution of technical issues.
What We're Looking For
Associate's Degree in a related field of study or relevant Information Technology certifications (e.g., A+, Microsoft, Dell, Help Desk Institute).
Relevant experience may be considered in lieu of required education.
Strong team-focused approach with the capacity and willingness for knowledge sharing.
Basic to intermediate skills in troubleshooting hardware (desktop/laptop) and software issues.
Ability to physically handle and move equipment (occasionally lifting up to 50 lbs) as required for service and repair tasks.
Apply today to join a dynamic team supporting critical infrastructure projects.
#ITSupport #HelpDesk #Technician #OnsiteJob #EnglewoodCO #AerospaceAndDefense
IT Support Technician I
Remote support specialist job in Englewood, CO
IDR is seeking a IT Support Technician I to join one of our top clients for an opportunity in Englewood, CO. This role is ideal for individuals with a customer service mindset, high energy, and a passion for technical support within a corporate environment. The position involves providing desktop support and ensuring seamless audio-visual and network operations.
Position Overview for the IT Support Technician I:
Provide basic desktop, printers, and peripherals support on-site to end users.
Assist with conference room setup, audio-visual equipment, and troubleshooting.
Deliver exceptional customer service ensuring high levels of customer satisfaction.
Support and maintain hardware and software solutions as per organizational standards.
Collaborate effectively with team members and share knowledge to enhance team performance.
Requirements for the IT Support Technician I:
Associate's Degree in a related field or relevant IT certifications (Microsoft, A+, Help Desk Institute, Dell, etc.).
1-2 or more years of relevant experience in desktop support.
Basic knowledge of current IT standards related to computers, printers, network technology, drivers, and troubleshooting peripherals.
Demonstrated customer/solution ownership and a drive for excellence.
Excellent written and verbal communication skills with end users.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization.
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success.
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
Compensation Details: $25.1/hr W2
Information Technology Support Engineer
Remote support specialist job in Boulder, CO
Job Description: Field IT
Roles and Responsibilities:
Detailed Primary Description of project/Requirement Description
Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
Inventory management
Imaging of Laptops & Desktops
Printer Management
Assistance in fixing issues for Conference room and working with Vendor for room setup
Hardware/software troubleshooting and resolution
Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
Network & Sharing printer installation
Knowledge of Office 365 support
Coverage/compliance software installation and troubleshooting
Good communication skill
Good Knowledge of DHCP, DNS.
Maintain IT inventory, coordinate vendor support, and assist with procurement
Support Mac devices
Strictly adhere to defined Service Level Agreements (SLA's)
Support recurring meetings, events, and after-hours activities as required
Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.
Good to have skills
L1 level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to Backend team for Network/Server/application issue
Working with vendor support contacts to resolve technical issues
Labelling Racks & devices
Server mounting/movement
Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
Technology Support Analyst - Instructional Support Facility
Remote support specialist job in Centennial, CO
Job Title: Technology Support Analyst
FLSA Exemption Status: Non-Exempt
Classification Group: Staff Support
Supervising Position: Technology Support Lead
Pay Plan: Educational Support Personnel
Pay Range: Range 13
Last Updated: 08/07/2025
Pay Information
Benefits Information
JOB SUMMARY: Provide technology service/support and repair of computers, peripherals, and multimedia equipment. Analyze and resolve hardware, software, and network problems. Prepare documentation to assist users with their computer requirements. Support user hardware and software, application installations, maintenance, upgrades, and troubleshooting technology.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The subsequent duties outline the fundamental operations of the position and exemplify the nature of the tasks carried out. They do not encompass a comprehensive inventory of the obligations and responsibilities fulfilled in this role. The approximation of frequencies and time allocation percentages are flexible and subject to the requirements of the organization.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Task Descriptions
Frequency
Percentage of Time
1.
Travel to district facilities as required supporting end users; facilitate training and maintenance of assets/equipment. Analyze and resolve problems with district hardware, applications, and technology peripherals.
Daily
40%
2.
Maintain, support, and/or repair district computers, terminals, printers, peripherals, multimedia, telecommunications equipment, and other technology assets.
Daily
30%
3.
Research and resolve problems related to network connectivity. Implement new software releases. Install hardware, software, and technology peripherals.
Daily
5%
4.
Maintain warranty and other records related to repairs.
Daily
5%
5.
Act as a consultant in the purchase of technology assets in accordance with district standards.
Daily
5%
6.
Assist with technology projects as requested.
Daily
5%
7.
Assist in maintaining assets, orders, inventories, repairs, shop facility tools, and district vehicles in a clean and safe manner
Daily
5%
8.
Perform other duties as assigned or requested.
Daily
5%
TOTAL
100%
REPORTING RELATIONSHIPS: This job has no direct supervisory responsibilities.
MINIMUM QUALIFICATIONS:
The minimum prerequisites of formal education, professional work experience, certifications, licenses, endorsements, designations, trainings, and other criteria that a candidate must fulfill to be considered for a position. It is essential that certifications, licenses, endorsements, designations, and trainings are fulfilled, valid, and not expired.
Criminal background check and fingerprinting required
High School Equivalency (HSE) diploma
Five (5) years of professional work experience
A+ Certification or obtained within 12 months of hire
Dell Support Certification required or obtained within 90 days of hire
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:
The physical demands, mental functions, cognitive capacities, and work environment factors required to perform a position's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work location is subject to change to meet the requirements of the organization
Medium work strength level (lifting or carrying 50 pounds)
Primarily works indoors
Typically a moderate noise level
DESIRED QUALIFICATIONS:
Formal education, professional work experience, certifications, licenses, endorsements, designations, trainings, and other qualifications relevant to the position that are strongly preferred but not mandatory for a candidate to be considered.
Experience working in the public sector, specifically public education
Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds
Racially conscious and culturally competent with the skill, will, capacity, and knowledge to commit to a culture of continuous improvement
Auto-ApplyExecutive IT Support Specialist - Team Lead
Remote support specialist job in Denver, CO
Voyager is an innovative defense, national security and space technology company committed to advancing and delivering transformative, mission-critical solutions. We tackle the most complex challenges to unlock new frontiers for human progress, fortify national security, and protect critical assets to lead in the race for technological and operational superiority from ground to space.
Forge the Future: Join Voyager Technologies
The future belongs to those who build it. At Voyager Technologies, we're building technologies that protect lives, expand frontiers and prepare us for what's next. And we're doing that with people who are wired to solve, build, adapt and lead. These roles are not for the faint of heart.
You'll help lay the foundation for humanity's future. Join a culture where innovation thrives, curiosity is rewarded, and impact is real. We're a company of doers, thinkers and builders, united by purpose and grounded in reality.
If you want to put your skills to work where the stakes are real and the mission is bigger than any one person, forge the future with Voyager.
Job Summary:
Voyager is looking for an Executive IT Support Specialist to provide world-class support to our executive team. This person will ensure that executives have state-of-the-art, always-on, always working IT solutions. To be successful, this person must be self-directed, motivated, organized, and results-driven. This person must have excellent listening skills and is required to have excellent oral and written communication skills. As a motivated technologist, this person must understand current technologies and must be continuously exploring and experimenting with new technologies.
Responsibilities:
* Provide high-level customer support with a focus on ownership and follow-through with every interaction
* Work closely with the corporate Information Technology, Applications, and Information Security teams to ensure enterprise solutions will enable the executive team
* Design, document, deploy, and support a wide range of technologies used by the executive team
* Manage schedules and provide after-hours and weekend support when necessary
BASIC QUALIFICATIONS:
* 3+ years of experience in enterprise IT support
* 1 + years of experience in executive IT support
* Experience with Windows, OS X, iOS, and Android operating systems
PREFERRED SKILLS AND EXPERIENCE:
Privacy - Terms
* Bachelor's degree in computer science or engineering
* Experience with Microsoft Active Directory, Microsoft Exchange Server, Microsoft Outlook, ActiveSync, Microsoft SharePoint Server, and Teams.
* Experience with Slack, Teams, Zoom, and other video conferencing technologies
* Strong general computer technology skills
* Demonstrated knowledge in both wired and wireless network technologies
* Due to the high visibility of this position, excellent written, verbal, and phone communications skills
* Knowledge of emerging technologies (latest and greatest hardware/software)
* Experience working with and supporting an executive client group
* Ability to prioritize executive support issues above all else
* Ability to make independent judgment calls to resolve urgent and critical matters
* Ability to provide lightning-speed response to all executive support requests
* Can-do attitude, defaulting to "yes, we will figure out a way"
* Desire to not rest until problems are solved
* Ability to proactively test for possible failure scenarios and consider edge cases
ADDITIONAL REQUIREMENTS:
* Willing to work overtime and weekends when needed
* Ability to lift 30 lbs. unassisted
Please click "Apply" to submit your application.
Voyager offers a comprehensive, total compensation package, which includes competitive salary, a discretionary annual bonus plan, paid time off (PTO), a comprehensive health benefit package, retirement savings, wellness program, and various other benefits. When you join our team, you're not just an employee; you become part of a dynamic community dedicated to innovation and excellence.
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
Voyager is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Minority/Female/Disabled/Veteran
The statements contained in this are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.
Colorado pay range
$120,000-$140,000 USD
Auto-ApplySOM / CV Experienced IT - (TS/SCI)
Remote support specialist job in Denver, CO
Job Description
This job requires an active Top Secret / SCI clearance (with CI Polygraph eligibility). Please apply only if you currently hold an active Top Secret clearance with SCI eligibility.
North Point Technology is looking for TS/SCI-cleared IT personnel who have experience with NGA's Structured Observation (SOM) and/or Computer Vision (CV) products to join the Chinook effort at North Point Technology. We are hiring across multiple disciplines: Software Engineers, Systems Engineers, Product Owners, Scrum Masters, Test Engineers, Cloud Engineers, Systems Administrators, and DevSecOps Engineers.
Active Top Secret with SCI eligibility (CI Poly preferred) and U.S. citizenship are required per contract.
Primary Responsibilities:
(Role-dependent; examples below)
Build, secure, and operate GEOINT mission systems for the Chinook program in classified cloud/on-prem environments.
Deliver containerized microservices, data services, and mission workflows; automate CI/CD and security controls.
Plan and execute Agile/Scrum delivery with government stakeholders; refine backlogs and measure value each increment.
Develop and maintain automated testing (unit/integration/performance/security) and gating in CI pipelines.
Engineer/administer platforms (Linux, Kubernetes, AWS GovCloud/C2S); ensure RMF/IC control compliance and ATO sustainment.
Troubleshoot, monitor, and harden production systems; create runbooks and contribute to program roadmaps.
Basic Qualifications:
Active TS/SCI eligibility (CI Poly preferred); U.S. citizen.
Prior NGA SOM or CV experience or directly transferable mission delivery in NGA environments applicable to Chinook.
Relevant degree or equivalent hands-on experience in one of the listed disciplines.
Demonstrated proficiency in one or more (role-dependent):
Software/DevSecOps: Python/Java/JS/Go; Docker/Kubernetes; GitLab/Jenkins; Terraform/Ansible; Sonar/Nexus/Vault; REST/GraphQL.
Cloud/Systems Admin: RHEL/Linux, networking, IAM, logging/monitoring, backup/DR; AWS GovCloud/C2S.
Systems/SE&I: requirements, MBSE, interface control, integration/test, RMF/ATO artifacts.
Test/QA: test strategy/design, automation frameworks, CI gating, performance/security testing.
Product/Scrum: backlog ownership, story mapping, road-mapping, metrics (flow/velocity), stakeholder comms.
Preferred Qualifications:
Front-end development experience using React, Angular, or Vue.js.
Knowledge of GEOINT data standards (OGC WMS/WFS, NSG).
Experience with Elasticsearch / OpenSearch.
Certifications such as AWS Certified Developer, Solutions Architect, CISSP, or SAFe Agile
North Point Technology is THE BEST place to work for curious-minded engineers motivated to support our country's most crucial missions! We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer's most difficult problems.
At North Point Technology, EMPLOYEES come first! We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members.
Come join us! Apply with North Point Technology today!
For positions requiring a federal security clearance, your clearance level must be clearly identified on your resume.
Help Create Families - Become a Surrogate with Full Support
Remote support specialist job in Westminster, CO
As a Shining Light Baby surrogate, you'll experience the amazing joy of helping create families while receiving exceptional support and care throughout your journey.
Begin your extraordinary surrogacy journey with Shining Light Baby and become a part of something truly special.
Who Can Become a Surrogate?
To ensure a safe and healthy surrogacy journey, there are specific qualifications that must be met:
Age: Between 21-40 years old.
Pregnancy: Have had at least one successful pregnancy without complications.
Support: Live in a stable and supportive environment.
Health: Obtain approval from your OB/GYN.
Lifestyle: Lead a healthy, non-smoking lifestyle.
Benefits of Becoming a Surrogate
With comprehensive support from our team at Shining Light Baby, you will be guided every step of the way, ensuring a positive and fulfilling experience. Embrace the chance to create lasting joy and become part of a beautiful story of love and life.
Make a Difference: Experience the joy of helping intended parents achieve their dream of having a child
Emotional Fulfillment: The surrogacy journey is deeply rewarding and life-changing
Financial Compensation: Earn $75,000 or more for your time, effort, and commitment
Comprehensive Support: Benefit from our extensive support network, including medical, legal, and emotional assistance
About Us
At Shining Light Baby, we believe in the power of giving the gift of life. Becoming a surrogate is an extraordinary journey filled with joy, fulfillment, and the opportunity to help build families. We are here to support you every step of the way.
We pride ourselves on our personalized approach, understanding that every surrogacy journey is unique. Our experienced team is committed to ensuring that you are well informed, comfortable, and confident throughout the entire process.
If you're ready to begin this incredible journey and make a profound impact on a family's life, we invite you to take the first step.
Visit our website to find out if you qualify and our team will be in touch with you to guide you through the next steps.
Traveling Field Specialist | Castle Rock, CO
Remote support specialist job in Castle Rock, CO
**This role is anticipated to start March 2026**
COMPENSATION: $25 - $30 an hour
TRAVEL REQUIREMENT: Extensive (80%-100%)
JOIN A TEAM THAT CARES ABOUT THE PLANET-AND EACH OTHER
At Eocene Environmental Group, Inc., our mission is to protect people, power, and the planet. We believe that meaningful work starts with meaningful values - integrity, innovation, safety, and stewardship. These principles guide everything we do, from how we manage vegetation to how we support our team members.
As an employee-owned company, we foster a culture of collaboration, accountability, and continuous growth. Our team is passionate about making a difference in the environment and in the communities we serve. That's why so many of our employees choose to build long-term careers here-because at Eocene, your work matters, your voice is heard, and your growth is supported.
EXPLORE THE OUTDOORS. LEAD WITH PURPOSE. GROW YOUR CAREER.
At Eocene Environmental Group, Inc., we're not just managing vegetation - we're protecting communities, enhancing ecosystems, and ensuring the safe delivery of power across diverse landscapes. As a Traveling Field Specialist, your office is the great outdoors. You'll work directly with utility clients, property owners, and contractors to ensure safe and sustainable vegetation practices.
We're an employee-owned company committed to innovation, safety, and professional development. As we continue to grow nationwide, we're looking for dedicated professionals ready to grow with us.
WHAT MAKES EOCENE DIFFERENT? OUR BENEFITS.
We offer a comprehensive and competitive benefits package designed to support your well-being, growth, and work-life balance-benefits that set us apart from the competition:
Employee-Owned Company - As an ESOP, every team member has a stake in our success and shares in the rewards.
Career Development Support - We invest in your growth with opportunities for certifications and continuing education.
Company Vehicle for Work Use - A company-provided vehicle is available to support your daily responsibilities and job site travel.
Generous Paid Time Off - Enjoy a strong PTO package from your first year, including vacation and personal wellness days.
Recognized Holidays - Benefit from a comprehensive holiday schedule, including both standard and flexible days.
Workwear Allowance - Annual support to help you stay safe and comfortable on the job.
Wellness Incentives - Monthly reimbursement available for fitness memberships or wellness programs.
Competitive Health Coverage - Access to robust medical, dental, and vision plans to support you and your family.
RESPONSIBILITIES:
Staying organized and scheduling/booking work travel and hotels
Utility Vegetation & Forest Management projects such as vegetation inspections, thinning, timber cruising, quality assurance/quality control etc.
Contact property owners & public agencies regarding pruning and/or removals
Conduct tree and brush inventories
Conduct hazard tree inspections and evaluations
Plan work for tree contractors
Manage data
Enforce on-the-job safety practices
Carry and utilize materials, tools, and equipment at work site
Service trucks and equipment, keep trucks and other assigned equipment in a neat and orderly fashion
Emergency Response
Perform other related duties as required or assigned
REQUIREMENTS
Extensive travel (80%-100%) throughout the United States
Must have ISA Arborist Certification or obtain within 3 months of hire date
Tree species identification skills and invasive species knowledge, plus knowledge of tree growth rates
Valid driver's license with clean driving record
Ability to work independently
Strong verbal and written communication skills
Excellent customer service skills a priority
Ability to work in rugged terrain and inclement weather
Proficient in map navigation skills
Experience with Microsoft Office and data collection software (GIS experience a plus)
Ready to grow your career with Eocene? Apply today and help us share the future of utility Vegetation Management.
Eocene Environmental Group of the West, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Auto-ApplyTechnical Support Engineer I
Remote support specialist job in Englewood, CO
Job Requirements requires an AA/AS degree in a computer-related field or equivalent experience * Advanced personal computer word processing, spreadsheet, database, and Windows OS skills * Requires sufficient analytical skills to assess problems or unusual situations and develop solutions
* Install, configure, troubleshoot, and maintain all of the software applications and peripheral equipment used within AFW
* POS terminals, receipt printers, barcode scanners, barcode printers, signature captures, card readers, etc.
* Proficient in PC hardware (Enterprise IBM/Dell/HP is a plus)
* Proficient in enterprise network hardware and wiring
* Must have strong communication and training skills and be able to communicate technical information to non-technical users
* Travel to store locations
Job Expectations
* Monitor and respond quickly and effectively to requests received through the IT helpdesk ticketing system
* Respond to customer calls into the help desk support line
* Create step-by-step training material with screenshots for customers
* Provide technical assistance and support for incoming concerns and issues related to systems, software, and hardware
* Document internal procedures
* Collect feedback to determine patterns and issues such that they can be resolved or turned into FAQs that are easily understood to ease self-troubleshooting
* Maintain daily performance of computer systems
* Work through the problem-solving process with customers, empowering them to do the same in the future
* Run diagnostic scans to resolve problems before they are reported
* Train incoming staff
* Escalate significant and recurring issues to the tier-3 support team
* Resolve technical problems with Local Area Networks (LA), Wide Area Networks (WAN), and other systems
Physical Requirements
* Requires constant use of arms, hands, fingers, eyes, legs, and back
Physical Work Environment
* Long periods of sitting and standing
* Concrete Flooring
* Exposure to fluorescent lighting
Upon job offer, You must pass a pre-employment background investigation and drug screen. American Furniture Warehouse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
Auto-Apply