Remote support specialist jobs in Chattanooga, TN

Technical Support Specialists regularly diagnose and, with the aid of on-site technicians, remotely remedy equipment performance issues and failures to bring equipment back into specification under the direction of the Product Support / Service Management. The Technical Support Specialist will also work cross-functionally within Astec to assist with problem recognition and resolution, product improvements, technical documentation, and process improvements.. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide technical support of certain Astec equipment as part of the 24/7 Astec Technical Assistance Center (ATAC) * Diagnose and resolve complex technical issues remotely leveraging reference materials, software applications, and tools to promote maximum uptime for the customer * Occasional travel to dealer or customer location for diagnostics and dealer assistance * Work cross-departmentally to develop and publish bulletins / technical articles to address common issues with diagnostics, repair, and maintenance. * Maintains positive and professional attitude with customers, co-workers. * Clearly documents technical details in case management system. * Work closely with the functional leadership, Product Support Managers, and office support staff to ensure accurate reports, and associated billing. KNOWLEDGE, SKILLS, AND ABILITIES * High school diploma is required; college degree is a plus * Minimum 0-2 years' experience in construction, manufacturing, or related fields * Prefer experience in the Aggregates, Road Construction, HMA, Concrete, or Combustion Industries * Knowledge of electrical and electronic circuits * Ability to read and understand mechanical, electrical, and electronics blueprints and designs. * Knowledge of circuitry, pneumatic, hydraulic, and applicable power transmission equipment * Willingness and ability to occasionally travel domestically and internationally. * Excellent communication skills, both oral and written * Basic arithmetic skills, computer skills (Microsoft Office) * Capable to manage conflict and resolve issues most positively for all parties concerned. Our Culture and Values Employees that become part of Astec embody the values below throughout their work. * Continuous devotion to meeting the needs of our customers * Honesty and integrity in all aspects of business * Respect for all individuals * Preserving entrepreneurial spirit and innovation * Safety, quality and productivity as means to ensure success Travel Requirements: % of travel, regional, international Manufacturing Environment Shop manufacturing environment exposures include exposure to moving mechanical parts, machinery, tools and equipment, vibration, fumes or airborne particles, motorized vehicles, welding and machining operations, outside weather conditions and exposure to the risk of electric shock. The employee may occasionally be exposed to varying levels of dirt, dust, toxic or caustic chemicals, very warm and/or very chilly temperatures. The noise level in the shop can be very loud at times consistent with an industrial assembly facility and may require hearing protection. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EQUAL OPPORTUNITY EMPLOYER As an Equal Opportunity Employer, Astec does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person's veteran status or any other characteristic protected by law or executive order.

Product Support Specialists regularly diagnose and, with the aid of on-site technicians, remotely remedy equipment performance issues and failures to bring equipment back into specification under the direction of the Service Manager / ATAC Supervisor. The Product Support Specialist will also work cross-functionally within Astec to assist with problem recognition and resolution, product improvements, technical documentation, and process improvements. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide technical support of certain Astec equipment as part of the 24/7 Astec Technical Assistance Center (ATAC) Diagnose and resolve complex technical issues remotely leveraging reference materials, software applications, and tools to promote maximum uptime for the customer Engage with customers and dealers regularly on field service support Work cross-departmentally to develop and publish written solutions to common problems for customers and dealers Assist with developing repair and maintenance best practices Support Quality Improvement Team (QIT) efforts to rapidly identify and resolve manufacturing, assembly, and design related issues Administer technical training as required Occasional travel to dealer or customer location for diagnostics and dealer assistance SUPERVISORY REQUIREMENT N/A KNOWLEDGE, SKILLS, AND ABILITIES High school diploma is required; college degree is a plus Five years of experience in the troubleshooting/diagnostics, repair, and maintenance of heavy construction equipment Strong mechanical and/or electrical aptitude Good computers skills; fluent in standard Microsoft applications (Excel, Outlook, etc.) Engineering drawing, electrical, and hydraulic schematic interpretation skills required Good verbal and written communication skills. Excellent interpersonal and collaboration skills are required Ability to maintain a passport is required to support occasional overseas travel. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; frequently talk and hear; and occasionally climb or balance. The employee frequently is required to stand, walk, and sit. The employee must occasionally lift and/or move up to 20 pounds. This position is occasionally required to operate an automobile and travel by airplane. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is primarily exposed to an office environment and occasionally a shop manufacturing environment or a vendor's facility. The employee is periodically required to travel. Exposures at a shop manufacturing environment or a vendor's facility can include moving mechanical parts, heights, fumes or airborne particles, and outside weather conditions. The employee is exposed to travel hazards associated with airline and automobile travel. The employee is occasionally exposed to electrical hazards, toxic or caustic chemicals, extreme cold and extreme heat. The noise level in a shop manufacturing environment or a vendor's facility environment can be very loud. Note: This is intended to be a general guideline of areas of responsibility. There will be incidental tasks not listed on a job description that arise at various times. These tasks are assigned to help out the department and company and, as a member of the Astec, Industries team; each employee is expected to help in these areas.

Technical Support Specialists regularly diagnose and, with the aid of on-site technicians, remotely remedy equipment performance issues and failures to bring equipment back into specification under the direction of the Product Support / Service Management. The Technical Support Specialist will also work cross-functionally within Astec to assist with problem recognition and resolution, product improvements, technical documentation, and process improvements.. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide technical support of certain Astec equipment as part of the 24/7 Astec Technical Assistance Center (ATAC) Diagnose and resolve complex technical issues remotely leveraging reference materials, software applications, and tools to promote maximum uptime for the customer Occasional travel to dealer or customer location for diagnostics and dealer assistance Work cross-departmentally to develop and publish bulletins / technical articles to address common issues with diagnostics, repair, and maintenance. Maintains positive and professional attitude with customers, co-workers. Clearly documents technical details in case management system. Work closely with the functional leadership, Product Support Managers, and office support staff to ensure accurate reports, and associated billing. KNOWLEDGE, SKILLS, AND ABILITIES High school diploma is required; college degree is a plus Minimum 0-2 years' experience in construction, manufacturing, or related fields Prefer experience in the Aggregates, Road Construction, HMA, Concrete, or Combustion Industries Knowledge of electrical and electronic circuits Ability to read and understand mechanical, electrical, and electronics blueprints and designs. Knowledge of circuitry, pneumatic, hydraulic, and applicable power transmission equipment Willingness and ability to occasionally travel domestically and internationally. Excellent communication skills, both oral and written Basic arithmetic skills, computer skills (Microsoft Office) Capable to manage conflict and resolve issues most positively for all parties concerned. Our Culture and Values Employees that become part of Astec embody the values below throughout their work. Continuous devotion to meeting the needs of our customers Honesty and integrity in all aspects of business Respect for all individuals Preserving entrepreneurial spirit and innovation Safety, quality and productivity as means to ensure success Travel Requirements: % of travel, regional, international Manufacturing Environment Shop manufacturing environment exposures include exposure to moving mechanical parts, machinery, tools and equipment, vibration, fumes or airborne particles, motorized vehicles, welding and machining operations, outside weather conditions and exposure to the risk of electric shock. The employee may occasionally be exposed to varying levels of dirt, dust, toxic or caustic chemicals, very warm and/or very chilly temperatures. The noise level in the shop can be very loud at times consistent with an industrial assembly facility and may require hearing protection. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EQUAL OPPORTUNITY EMPLOYER As an Equal Opportunity Employer, Astec does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person's veteran status or any other characteristic protected by law or executive order.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Service Desk Support Specialist needs 2 years of end-user technical and/or call center experience required Service Desk Support Specialist requires: Able to work flexible shifts in a 24x7x365 work environment, including mandatory rotating weekend, holiday and overtime assignments. Support Center Analyst certification and ITIL Foundation Certification must be successfully completed within the first 12 months of service in the job. COVID mandate Associates Degree or equivalent, relevant work experience is required. Experience 2 years of end-user technical and/or call center experience required Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint) Working knowledge of Windows Operating Systems required. Technical customer support and/call center experience required, including the ability to work with users of all ability and knowledge levels. Must be able to work flexible shifts in a 24x7x365 work environment, including mandatory rotating weekend, holiday and overtime assignments. Service Desk Support Specialist duties: User support for all business lines and related application software, system software, desktop/pc hardware, telephony hardware, internet network, storage network, WAN network, and security access management including enforcing and adhering to all regulatory and security requirements. Provide tier one technical/user support for all business lines and related applications and troubleshoot incidents and requests via phone/chat and email using Service Desk Manager ITSM

Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $63,163 to - $98,422 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 11 - 12 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821405-DHA-EKS Control number 848931800 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-11: Specialized Experience: At least one year of specialized experience equivalent to the GS-09 level in the Federal service that included experience such as: * Coordinating and monitoring a variety of administrative projects (e.g. budget, personnel, travel, space, logistics). * Identifying and recommending solutions to a wide range of administrative problems. * Analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates, and studies. * Preparing preliminary and finished reports and documents. * Representing the office in dealings with vendors and personnel from administrative support organizations. OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. Minimum Qualifications for GS-12: Specialized Experience: Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service that included experience such as: * Applying (and modifying, if necessary) established practices to specific administrative problems which involve many variables. * Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports. * Providing advice on a variety of administrative and management programs and procedures. * Making agreements and commitments at meetings and during telephone discussions in accordance with previously received functions. * Performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01//2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Partner with Purpose. Collaborate with Health Connect America to deliver trauma-informed, family-centered services that empower children and families to thrive. Before partnering with Health Connect America, take some time to learn more about who we are. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Health Connect America and its affiliate brands provide mental and behavioral health services to children, families, and adults across the nation. We collaborate with independent professionals who share our commitment to helping individuals and families reach their full potential. Our services are delivered in homes, communities, and office settings - always centered on dignity, trust, and empowerment. We are honored to partner with the families we serve as they work toward self-improvement and more fulfilling lives. Our Brands Responsibilities Scope of Services The Independent Contractor - Family Support Services will deliver targeted family support services aimed at enhancing family dynamics and promoting child well-being. Services may include, but are not limited to: Coordinating with community providers to facilitate comprehensive care and referrals for families Participating in collaborative case planning and case review meetings, when requested Delivering case management activities such as: Supervised visitation Parent aide support Behavioral Aide Transportation Crisis intervention Advocacy and linkage to services (including drug screening facilitation if applicable) Completing in-home visits to monitor progress and provide ongoing support for families involved with DFCS. Offering parenting education and modeling positive parenting strategies Coordinating with external professionals (e.g., schools, therapists, case managers) to ensure service alignment Maintaining documentation of services rendered, including case notes and service logs, in accordance with contractual requirements and applicable standards Providing transportation services related to the family service plan (e.g., visitation, appointments) as appropriate Qualifications Bachelor's degree in a human services-related field (e.g., Social Work, Psychology, Counseling, Criminal Justice) or High School Diploma/GED with at least 5 years of verifiable experience in the field Strong understanding of family systems, trauma-informed care, and community resources Reliable transportation, valid driver's license, and proof of insurance Willingness to complete required background checks and contractor onboarding Deliverables Timely submission of service logs, progress updates, and reports Accurate documentation aligned with billing and reporting standards Services provided in accordance with contract terms, including hourly or task-based invoicing If you share our commitment to empowering families and delivering trauma-informed support, we invite you to explore a partnership opportunity with Health Connect America. Together, we can make a meaningful difference in the lives of those we serve. Engagement as an independent contractor with Health Connect America and its affiliated entities is contingent upon successful completion of all required background checks and contractor onboarding processes. Health Connect America and its affiliated entities provide equal opportunity in contracting and employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other status protected under federal, state, or local law.

If you're reading this and actively engaged right now, you probably know about Humanaut and what we do. So let's just skip to the good stuff. Not seeing an open job that you're itching to apply for? You're in the right place. Please fill out the application below and tell us why we should create a job for you. We're always eager to connect with up-and-coming and experienced talent. Be sure to tell us below: What you do and why you do it Your favorite work-related project or accomplishment up to date Anything else that's compelling Note: we will directly reach out to you if the case you make for yourself is simply undeniable.

AppliancePartsPros.com(APP), founded in 1999, is a secure and established national online retailer serving do-it-yourselfers. Our core values include Service, Company and Personal Growth, Teamwork, Taking Initiative, Communication, and Passion. Our people interact less like co-workers and more like family, friends, and teammates. We pride ourselves on customer loyalty, team building, and the creation of strong company culture. Our satisfaction comes from progressing in our personal and professional development within the AppliancePartsPros.com family. We work hard, but we never forget the value of family, friends, fellowship, and fun. For all these reasons, we wake up excited and passionate about our work here each day. We've won BizRate's prestigious "Circle of Excellence" Platinum Award twelve years in a row (2007 - 2024) and have earned an EXCELLENT rating from STELLAService. We have also been rated as one of the "Best of the Web Top 50 Retailer Sites" by Internet Retailer Magazine. Our goal is a success through superior customer service, innovation, quality, tirelessly pursuing new growth and learning opportunities while maintaining a rock-solid commitment to both our customers and our working team. We are searching for candidates to support technical questions for appliance and lawn and garden repairs. The position is in an office environment explaining and diagnosing DIY repairs in written and verbal form. Strong Appliance Repair Knowledge or Lawn and Garden Repair Equipment Knowledge (5 plus years' experience a must) Presentation skills or experience in training (Preferable but optional) Presenting DIY tutorials onscreen Strong knowledge of Internet Search Engines Experience using a computer with multiple screens and tab browsing Typing 35 WPM is required Excellent Communication skills- verbal, written and listening- sufficient level in order to assist internal and external customers in written and verbal form. Must be will to work a flexible work schedule to include one day on the weekend. Perks Fun, Friendly and Family Atmosphere As a corporation, we pay 100% of the employees Medical, Dental and Vision premiums. Paid Vacation Time Paid Sick Time Paid Company Holidays Understanding Management Team Breakroom that includes full kitchen, ping pong table, pool table and two 55-inch flat screen TV. Our employees are treated to catered monthly lunches and provided breakfast weekly. Yearly Performance Bonus Annual Performance Reviews AppliancePartsPros.com is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class. Applicants must be able to pass a drug screening and background investigation. ********This position is not IT Technical Support. ********

Department Service Employment Type Full Time Location BR06- CHATTANOOGA, TN Workplace type Onsite Reporting To Alex Bush This role's hiring manager: Alex Bush View Alex's Profile Key Responsibilities Skills, Knowledge and Expertise 🛠️📝🗣️🎓💼📈 Perks of Being a WMH Team Member: About WMH 🚦 About WMH WMH is a 35+ year material handling leader with 11 locations across the Southeast and 250+ professionals powering sales, service, fleet, and aftermarket operations. 🔥 Why WMH? We're Built Different.🔥 Exclusive Linde Material Handling partnership Industry-leading automation & fleet tech Leadership development at every level Top-tier pay + long-term stability Culture built on innovation, accountability & growth 🚀 Ready to Launch Your Career? This isn't a parking spot. This is a launchpad. If you're ready to: ✅ Stop watching growth ✅ Start building it ✅ And shape the future of aftermarket operations… Your future moves fast. Make sure it's moving forward. Don't watch from the sidelines- 👉 Apply Today: wmhsolutions.pinpointhq.com At WMH, we don't just offer jobs-we create unstoppable careers. Documents Equal Employment OpportunityAt WMH, we believe diversity drives innovation and opportunity fuels excellence. Every applicant and employee deserves a workplace where they're respected, supported, and valued. We provide equal employment opportunities to all - regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We maintain a workplace free from discrimination, harassment, and retaliation so every person can thrive. Accessibility If you need an accommodation during the hiring process, we're here to help. Please reach out and we'll gladly support you. Your Career Has a Future Here We don't just offer jobs - we build careers grounded in growth, integrity, innovation, and real opportunity. Your talent belongs in a place where it's recognized and developed. 🔗 Explore Opportunities: ***********************************

USX HEADQUARTERS Mon-Fri 3:30p-12:00a No Grade: HR09 Compensation Range: $19.08 - $22.47 Who We Are: Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation's largest asset-based trucking companies. But the most valuable asset we offer isn't tractors, trailers, or even our exclusive, cutting-edge technology. It's the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise-both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that's what we call the POWER OF U.S. Why U.S. Xpress? Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you're passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below! * Medical, Dental, and Vision * Basic/Supplemental Life * Accidental Death/Dismemberment * Health Savings Accounts * Flexible Savings Accounts * Company Paid Holidays * Paid Time Off * 401k with Employer Matching Contribution * Employee Stock Purchase Plan * Paid Parental Leave * Short Term Incentive Program * Employee Assistance Program * Pet Insurance Position Functions: * Receive, document, and resolve incoming driver-reported maintenance issues. * Triage over-the-road breakdowns to identify the safest and most efficient resolution. * Make safe and cost-effective decisions to facilitate quick repairs to maximize equipment utilization * Receive management approval for repair expenditures as needed. * Quickly escalate more complex repair issues to appropriate team members. * Secure service for road repairs. * Respond to after-hours calls as needed. * Assist drivers in all breakdown situations locally and OTR. * Set up road calls and direct drivers to authorized repair facilities. * Ensure all DOT/FMCSA regulations, local, state, and internal company procedures and standards are followed. * Follow-up regarding repair completion and payment as needed. * Maintain working knowledge of DOT and company safety regulations. * Build familiarity with mechanical terminology, standard repair times and costs, and the technical platforms/systems used in daily operations. * Stay current on incoming emails; respond promptly and professionally to drivers, vendors, and internal partners. * Communicate clearly and accurately via phone, email, and vendor portals. * Develop strong awareness of U.S. geography, terminal locations, and relevant local and state regulations. * Document all maintenance events thoroughly and accurately in company systems. * Review repair estimates and negotiate when necessary to ensure cost control and proper repair decisions. * Enter accurate data documentation that is needed by the maintenance department as well as supporting teams such as Parts and Warranty that work based off your notes. * Participate in ongoing training, coaching, and one-on-one feedback sessions; accept constructive criticism and apply it to improve performance. * Perform other duties as assigned. * Collaborate in-person with all levels of the organization to harness collective intelligence of the workforce. * Attend all in-person meetings and trainings on recent developments, goals, and objectives. Participate in such discussions by offering input and advice. * Regularly engage remotely and in-person with customers and potential customers to establish rapport, open communication, and expectations. * Perform other duties as requested by leadership What We're Looking For: Education * High school diploma or GED equivalent required * Associate's degree in a relevant technical or business field demonstrating strong computer literacy, typing proficiency, and system navigation skills (e.g., Information Technology, Computer Science, Business Technology) or Associate's degree in a mechanical or technical field demonstrating strong mechanical knowledge and diagnostic ability (e.g., Diesel, Automotive Technology, Heavy Equipment, Industrial Maintenance, Mechanical Engineering Technology) preferred * Equivalent years of experience are defined as one year of professional experience for each year of college requested Experience * 1+ year of experience in a call center or customer service environment required, 2+ years preferred * 1+ year of mechanical or automotive troubleshooting experience required * Experience using Cetaris Maintenance Software, AS400, and Microsoft Office applications (Excel, Outlook, etc.) preferred * 2+ years of experience in the freight or logistics industry with 1+ years in maintenance-focused role preferred * Transportation, Logistics, and/or Tech industry experience a plus Skills & Abilities * Possess strong, above-average mechanical and technical knowledge with the ability to accurately assess equipment concerns, identify likely causes, and determine the appropriate repair path. Capable of evaluating symptoms, asking targeted diagnostic questions, and leveraging available resources to make safe, efficient triage decisions * Exhibit strong communication and problem-solving abilities, ensuring clear, accurate exchanges with drivers, vendors, and internal departments. Able to break down complex issues, ask the right questions, and make confident decisions to resolve maintenance problems efficiently * Perform effectively in a fast-paced, high-volume environment, balancing multiple active cases and shifting priorities as driver needs, safety concerns, and repair demands arise * Able to quickly learn and master all systems and platforms used in daily operations including Cetaris, Microsoft applications, XPM, OEM portals, and other maintenance-related tools - and utilize them efficiently and accurately * Demonstrate strong computer literacy with fast, accurate typing and efficient system navigation. Must be able to type 70+ words per minute with high accuracy and use advanced computer navigation skills such as keyboard shortcuts, multitasking tools, and rapid movement between systems and platforms * Adept at assessing organizational dynamics and managing change * Works quickly and efficiently. Able to test solutions, learn, and iterate quickly * Proactive and pragmatic problem solver * Communicates effectively across multiple mediums Work Environment / Physical Requirements - Normal office settings. This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce. This role will remain open until it has been filled. NA

Job DescriptionSalary: $36-$46 per hour depending on experience This position is an in-office position located in Ringgold, GA. Hours may vary from the standard 8:00 am -5:00 pm EST depending upon the need. Must be able to commute to the office daily and must be able to work overtime as necessary. Completion of the application in it's entirety is a requirement in order to be considered for the position. Required Qualifications 3+ years of experience in ISP or service provider network engineering. Strong understanding of BGP routing policies, IS-IS, EVPN, and MPLS. Proficiency with Layer 2 technologies, including VLANs, trunks, QinQ, and private circuits. Experience managing fiber access networks and related transport systems. Working knowledge of DHCP, DNS, and IP address management. Familiarity with network automation frameworks and scripting (e.g., Python, Ansible). Ability to design and maintain highly available network topologies with redundancy and SLA focus. Key Responsibilities Design, deploy, and manage ISP network infrastructure spanning multiple regions across the country, ensuring scalability, reliability, and consistent service delivery. Configure and support BGP, EVPN (active-active), and Layer 2 private circuits. Manage network SLAs and performance metrics, ensuring high availability and uptime. Support and optimize fiber-based access networks, including GPON and XGS-PON. Administer and troubleshoot DHCP and DNS systems. Develop and deploy network automation tools and workflows (Python, Ansible, or similar). Create and maintain detailed network documentation and topology diagrams. Work collaboratively with NOC and field teams for service delivery and incident resolution. Participate in on-call rotation for network escalations. Preferred Experience Hands-on experience with Arista, Juniper or Cisco hardware and software. Familiarity with Arista CloudVision and AVD (Arista Validated Designs). Experience with access platforms such as Calix, Adtran or Nokia. Experience with DDI platforms such as Infoblox, Bluecat or Efficient IP.

PURPOSE The Linux Engineer II is responsible for the implementation, configuration, and maintenance of EPB's Linux-based systems within the Information Technology Engineering division. This role supports ongoing projects and operational initiatives, ensuring system reliability, security, and performance. The engineer collaborates with project managers, system administrators, and cross-functional teams to deliver stable, scalable infrastructure solutions that align with EPB's operational goals and service standards. DUTIES & RESPONSIBILITIES * Administer and maintain EPB's Linux environments (RHEL, Ubuntu, CentOS, or similar).-Perform routine system monitoring, verify system integrity, and review performance metrics.-Assist in configuration and deployment of Linux-based infrastructure across EPB's data centers and cloud environments.-Support and troubleshoot server hardware, virtualization platforms, and operating systems.-Maintain and update configuration management scripts and tools; Ansible experience preferred.-Assist with UCS (Cisco Unified Computing System) infrastructure management and integration.-Contribute to the development of standard operating procedures and documentation for system changes.-Collaborate with peers to implement secure, reliable, and efficient systems in accordance with EPB policies.-Participate in the evaluation and testing of new technologies to support system modernization efforts.-Perform patching, updates, and vulnerability remediation following security best practices.-Monitor and respond to system alerts, including participation in on-call rotations as needed to maintain uptime and service levels.-Work with cloud and hybrid environments (AWS, Azure, or similar) to support EPB's IT infrastructure initiatives.-Participate in disaster recovery and backup operations to ensure business continuity.-Support internal customers and maintain a strong focus on customer service and timely issue resolution.-Identify opportunities to improve automation, system performance, and overall efficiency. EDUCATION & EXPERIENCE * Bachelor's degree in Computer Science, Information Systems, or related field; equivalent experience may be considered.-3-5 years of professional experience supporting Linux environments in a production setting.-Hands-on experience with Cisco UCS, virtualization technologies (VMware, Openshift), and storage management.-Experience with configuration management tools such as Ansible.-Familiarity with networking concepts (DNS, DHCP, TCP/IP, firewalls).-Experience with monitoring tools such as Splunk or WhatsUp Gold.-Basic scripting experience (Bash, Python, or similar) for automation and troubleshooting.-Exposure to cloud environments (AWS, Azure, GCP) and hybrid infrastructures is a plus. CERTIFICATIONS AND OTHER REQUIREMENTS * Possess and maintain a valid driver's license in state of residence.-Industry certifications such as RHCSA, CompTIA Linux+, or equivalent are preferred.-Strong problem-solving skills with attention to detail and accuracy.-Excellent communication and documentation skills, both written and verbal.-Ability to work independently and collaboratively within a team environment.-Commitment to continuous learning and staying current with emerging technologies.

This position is an in-office position located in Ringgold, GA. Hours may vary from the standard 8:00 am -5:00 pm EST depending upon the need. Must be able to commute to the office daily and must be able to work overtime as necessary. Completion of the application in it's entirety is a requirement in order to be considered for the position. Required Qualifications ● 3+ years of experience in ISP or service provider network engineering. ● Strong understanding of BGP routing policies, IS-IS, EVPN, and MPLS. ● Proficiency with Layer 2 technologies, including VLANs, trunks, QinQ, and private circuits. ● Experience managing fiber access networks and related transport systems. ● Working knowledge of DHCP, DNS, and IP address management. ● Familiarity with network automation frameworks and scripting (e.g., Python, Ansible). ● Ability to design and maintain highly available network topologies with redundancy and SLA focus. Key Responsibilities ● Design, deploy, and manage ISP network infrastructure spanning multiple regions across the country, ensuring scalability, reliability, and consistent service delivery. ● Configure and support BGP, EVPN (active-active), and Layer 2 private circuits. ● Manage network SLAs and performance metrics, ensuring high availability and uptime. ● Support and optimize fiber-based access networks, including GPON and XGS-PON. ● Administer and troubleshoot DHCP and DNS systems. ● Develop and deploy network automation tools and workflows (Python, Ansible, or similar). ● Create and maintain detailed network documentation and topology diagrams. ● Work collaboratively with NOC and field teams for service delivery and incident resolution. ● Participate in on-call rotation for network escalations. Preferred Experience ● Hands-on experience with Arista, Juniper or Cisco hardware and software. ● Familiarity with Arista CloudVision and AVD (Arista Validated Designs). ● Experience with access platforms such as Calix, Adtran or Nokia. ● Experience with DDI platforms such as Infoblox, Bluecat or Efficient IP.

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. The Temporary Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role. Sample of tasks required of role: CASH WRAP: * Greeting the customer with a smile and with eye contact and offering your name * Interact genuinely and naturally with the customer * Read cues and determine customers' needs * Conduct email/name capture, where permitted by law * Maintain accuracy when operating POS * Maintain cash wrap organization and cleanliness * Suggest multiple add‐ons * Maintain cash and POS media accurately and in compliance with Coach policy * Create lasting impression by genuinely thanking customers and provide reason to return * Represent Coach brand appropriately STOCKROOM / WAREHOUSE: * Receive shipment and transfers * Notify Store Management when new product arrives * Scan cartons/transfers, verifying store information is correct * Communicate all discrepancies to Store Management * Process shipment/transfers according to Coach standards and timeframes * Organize and clean stock room daily; to include offsite / remote warehouse as applicable * Shift/organize product in the stockroom; react to sell through and make room for new product * Manage stock levels/product ownership in back-of-house and sales floor * Prepare and conduct regular cycle counts, as directed * Participate in store physical inventory counts, as scheduled * Maintain Company Loss Prevention standards SALES FLOOR: * Regularly analyze sales floor to assess replenishment needs * Replenish sales floor/assigned zone * React to sell through and execute visual merchandising needs. * Support sales floor activities, as directed * Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers * Respond to customer requests confidently; partner with sales team or Store Management, when needed * Upkeep housekeeping standards Competencies required: * Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. * Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. * Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably. * Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. * Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. * Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Additional Requirements Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers. Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 122203

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. The Temporary Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role. Sample of tasks required of role: CASH WRAP: Greeting the customer with a smile and with eye contact and offering your name Interact genuinely and naturally with the customer Read cues and determine customers' needs Conduct email/name capture, where permitted by law Maintain accuracy when operating POS Maintain cash wrap organization and cleanliness Suggest multiple add‐ons Maintain cash and POS media accurately and in compliance with Coach policy Create lasting impression by genuinely thanking customers and provide reason to return Represent Coach brand appropriately STOCKROOM / WAREHOUSE: Receive shipment and transfers Notify Store Management when new product arrives Scan cartons/transfers, verifying store information is correct Communicate all discrepancies to Store Management Process shipment/transfers according to Coach standards and timeframes Organize and clean stock room daily; to include offsite / remote warehouse as applicable Shift/organize product in the stockroom; react to sell through and make room for new product Manage stock levels/product ownership in back-of-house and sales floor Prepare and conduct regular cycle counts, as directed Participate in store physical inventory counts, as scheduled Maintain Company Loss Prevention standards SALES FLOOR: Regularly analyze sales floor to assess replenishment needs Replenish sales floor/assigned zone React to sell through and execute visual merchandising needs. Support sales floor activities, as directed Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers Respond to customer requests confidently; partner with sales team or Store Management, when needed Upkeep housekeeping standards Competencies required: Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably. Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Additional Requirements Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers. Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note : This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.

BUILT TO CONNECT Astec is a global, manufacturing company of infrastructure development equipment. Our products range from asphalt and concrete plants, aggregate crushers and handlers, industrial heaters and more. Connection is at the heart of everything we do. We design and manufacture products used to build the infrastructure that physically connects the world, but the connections we make with people are what drive us forward. We were founded on innovation and a passion to help our customers succeed. Leveraging innovative solutions and technologies, we serve customers all over the world. We are committed to design and build the most innovative products. LOCATION: ABOUT THE POSITION Technical Support Specialists regularly diagnose and, with the aid of on-site technicians, remotely remedy equipment performance issues and failures to bring equipment back into specification under the direction of the Product Support / Service Management. The Technical Support Specialist will also work cross-functionally within Astec to assist with problem recognition and resolution, product improvements, technical documentation, and process improvements. Deliverables & Responsibilities · Provide technical support of certain Astec equipment as part of the 24/7 Astec Technical Assistance Center (ATAC) · Support Quality Improvement Teams efforts to rapidly identify manufacturing, assembly, and design related issues. · Diagnose and resolve complex technical issues remotely leveraging reference materials, software applications, and tools to promote maximum uptime for the customer. · Occasional travel to dealer or customer location for skills development, diagnostics, and dealer assistance · Work cross-departmentally to develop and publish bulletins / technical articles to address common issues with diagnostics, repair, and maintenance. · Maintains positive and professional attitude with customers, co-workers. · Clearly documents technical details in case management system. · Work closely with the functional leadership, Product Support Managers, and office support staff to ensure accurate reports, and associated billing. · Assist in designing and creating training material for other staff members and customers. · Provide mentorship to Tier I, II, and other Tier III technicians. · Support internal company resources in developing course curriculum to provide formal training to customers in a classroom environment. · Assist with new product development. · Excellent written and oral communication skills. · Leads cross functional groups to create training materials and advise staff members on best practices and cost-effective solutions. · Provide formal training to customers, fellow employees in the field or a classroom environment. · Occasional travel to dealer or customer location for diagnostics and dealer assistance · Support Quality Improvement Teams efforts to rapidly resolve manufacturing, assembly, and design related issues. · Good written and oral communication skills. · To be successful in this role, your experience and competencies are: · High school diploma is required; college degree is a plus. · Minimum 5 years' experience in construction, manufacturing, or related fields · Prefer 5 years' experience in the Aggregates, Road Construction, HMA, Concrete, or Combustion Industries · Knowledge of electrical and electronic circuits · Ability to read and understand mechanical, electrical, and electronics blueprints and designs. · Knowledge of circuitry, pneumatic, hydraulic, and applicable power transmission equipment · Considered to be a subject matter or product line expert in multiple equipment categories. · Expert level understanding in multiple product lines · Demonstrated critical thinking skills. · Willingness and ability to occasionally travel domestically and internationally. · Excellent communication skills, both oral and written · Basic arithmetic skills, computer skills (Microsoft Office) · Capable to manage conflict and resolve issues most positively for all parties concerned. Supervisor and Leadership Expectations None Our Culture and Values Employees that become part of Astec embody the values below throughout their work. · Continuous devotion to meeting the needs of our customers · Honesty and integrity in all aspects of business · Respect for all individuals · Preserving entrepreneurial spirit and innovation · Safety, quality and productivity as means to ensure success Travel Requirements: % of travel, regional, international WORK ENVIRONMENT Manufacturing Environment Shop manufacturing environment exposures include exposure to moving mechanical parts, machinery, tools and equipment, vibration, fumes or airborne particles, motorized vehicles, welding and machining operations, outside weather conditions and exposure to the risk of electric shock. The employee may occasionally be exposed to varying levels of dirt, dust, toxic or caustic chemicals, very warm and/or very chilly temperatures. The noise level in the shop can be very loud at times consistent with an industrial assembly facility and may require hearing protection. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EQUAL OPPORTUNITY EMPLOYER As an Equal Opportunity Employer, Astec does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person's veteran status or any other characteristic protected by law or executive order.

IT Support needs One (1) or more years experience as a full-time professional in the field of information technology, with a strong grasp of computer hardware and software fundamentals. IT Support requires: Associates degree in a computer-sciences related field, or equivalent and demonstrable training and experience. Microsoft certifications are a plus. Experience One (1) or more years experience as a full-time professional in the field of information technology, with a strong grasp of computer hardware and software fundamentals. Skills/Certifications Excellent interpersonal communication, customer service, problem solving, and time-management skills Dedication to on-going technical education, both as a student and a teacher. Able to perform heavy lifting. IT Support duties: Configures, delivers, and installs PCs, peripherals, and corporate standard software. Oversees the building and maintenance of corporate computer images for laptops and desktops Organizes and oversees the return of leased computer equipment, and prepares out-of-date equipment for donation or disposal. Provides information for use in management decisions on the selection of desktop, laptop, and computer peripherals. Maintains inventory of computers and components. Serves as backup to PC support specialists, providing end-user support under their guidance and direction. Contributes, as a subject matter expert (SME) to the development, implementation and maintenance of PC-related policies, procedures, and standards that conform with organizational objectives and IT industry best practices. Documents technical issues and their resolution, in accordance with corporate standards.

Job DescriptionDescriptionTake Your Career to New Heights as a Service Product Support Specialist! ️ Why WMH? Because Your Career Deserves More ! At WMH (********************** we don't just offer jobs-we build unstoppable careers. With over 35 years of industry excellence, we've grown into the Southeast's fastest-growing material handling leader, with 11 locations across NC, SC, TN, VA, GA & AL-and we're just getting started. We operate on honor, integrity, and a relentless drive for excellence. Your success is our mission, which is why we invest in training, mentorship, and leadership development to accelerate your career. What sets us apart? We're not just another dealership-we're redefining the industry as a full-scale solutions provider, delivering cutting-edge automation, fleet technology, and next-level innovation that keeps businesses moving forward. When you join WMH, you're stepping into a future filled with opportunity, advancement, and impact-because here, your career moves forward. As a Service Product Support Specialist, your a detail-driven, customer-focused professional delivering expert technical support and service solutions for our forklift products. Your role is pivotal in ensuring customers receive top-tier service, helping them maintain, troubleshoot, and optimize their material handling equipment for peak performance. The ideal candidate is a technically skilled problem-solver with expertise in forklift systems, a passion for customer service, & a commitment to delivering exceptional solutions that keep industries moving.✨ Your Mission? To deliver unmatched excellence in both our products and services, ensuring our customers receive top-tier support and solutions. As a key player in our team, you'll help maintain, optimize, and enhance material handling equipment, keeping industries moving efficiently. This role requires close collaboration with customers, service technicians, and internal teams to proactively diagnose, troubleshoot, and resolve service-related issues-all while upholding WMH's high standards of performance and reliability. Key Responsibilities Customer & Technical Support ✅ Deliver exceptional customer service to both internal and external clients with professionalism and efficiency. ✅ Act as the go-to expert for service-related inquiries, providing technical guidance to customers, service technicians, and internal teams. Service Coordination & Efficiency ️✅ Schedule & dispatch service technicians, optimizing workload management for timely and effective service delivery. ✅ Monitor & manage work in progress (WIP) to ensure service tasks stay on track and meet quality standards. ✅ Initiate, oversee, & close work orders with precision, maintaining accurate records and ensuring smooth operations. ✅ Continuously improve service efficiency, productivity, and quality, driving results within the Service Department. Operational & Administrative Support ✅ Maintain detailed service documentation, including work orders, reports, and customer communications, ensuring compliance with policies. ✅ Support rental equipment contracts, shipping, and receiving coordination to streamline external and internal processes. ✅ Manage data entry, warranty claims, & fleet processing, ensuring timely and accurate resolution. ✅ Prepare & contribute to monthly departmental reports, fueling data-driven decisions. Collaboration & Industry Partnerships ✅ Strengthen relationships with vendors & manufacturers, ensuring seamless communication and support. ✅ Support internal teams by fostering a collaborative and productive work environment. Growth & Continuous Improvement ✅ Stay ahead by developing in-depth expertise in forklift products, technology, and industry best practices. ✅ Identify opportunities to enhance service processes, customer support, and product performance, driving company success. Join the Revolution: Our work environment is as diverse as our ambitions, from climate-controlled offices to bustling warehouses. Power Up: This job is active, demanding your presence - standing, walking, bending, kneeling, stooping, crouching. You'll lift and move items weighing over 50 lbs. Vision? You've got it - close, distant, color, peripheral, depth perception, and a knack for adjusting focus. ️️ Skills, Knowledge and Expertise ️️✔ Education - High School Diploma or GED required. ✔ Experience: 3-5 years in technical support or service within the material handling or forklift industry. (heavy equipment, agriculture, or automotive parts is a plus.) ✔ Technical Expertise: Deep understanding of forklift systems (electrical, hydraulic, and mechanical), with strong diagnostic and troubleshooting skills. ✔ Customer Focus: Proven ability to deliver outstanding service, build relationships, and communicate effectively with customers and internal teams with confidence and professionalism. ✔ Problem-Solving Mindset: Strong critical thinking and analytical skills to assess issues, adapt to challenges, and implement effective solutions. ✔ Organizational Skills: Ability to manage multiple service tasks, prioritize effectively, and maintain efficiency under pressure. ✔ Team Collaboration: Works well with technicians, parts specialists, sales teams, and vendors to ensure seamless operations. ✔ Tech-Savvy: Proficient in service management software, CRM systems, diagnostic tools, and Microsoft Office Suite. ✔Work Ethic & Drive: Self-motivated, results-oriented, and fueled by passion for excellence. ✔Attention to Detail - Precision is your superpower, ensuring accuracy and efficiency in every task. ✔Strong Communication - Exceptional verbal and written skills to build relationships and drive results. ✔Leadership & Coaching - The ability to guide, mentor, and elevate those around you. Perks of Being a WMH Team Member: Premium Health Coverage - We take care of you with top-tier medical, dental, and vision insurance. Exclusive Training & Career Growth - Gain cutting-edge technical skills through our in-house training programs. Competitive Pay + Performance Opportunities - Earn a strong compensation package with potential for incentives & bonuses determined by role, performance, & business demand. Your efforts are not just appreciated but tangibly rewarded! Paid Time Off & Holidays - Recharge and spend time with loved ones with generous PTO & paid holidays. Cell Phone Allowance - Stay connected with a monthly phone allowance for business needs. Retirement & Profit Sharing - Secure your future with a 401(k) plan & profit-sharing benefits. ⚖ Work-Life Balance - We understand that flexibility matters and offer schedules that help you thrive. Collaborative & Inclusive Team - Work with driven, like-minded professionals in an innovative, people-first environment. Ongoing Professional Development - We invest in your success with mentorship, leadership programs, and skill-building opportunities. Your Cue: Take the Wheel of Your Future! This isn't just another job-it's your chance to be part of a powerhouse team that's revolutionizing the industry and redefining careers. At WMH, we don't just keep businesses moving-we propel careers to new heights. Don't wait. Don't watch. Be part of something BIG, something BOLD, something that makes you excited to jump out of bed every morning! The future is calling-ignite yours today! Apply now.