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Remote support specialist jobs in Chesterfield, MI

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  • IT Infrastructure & Support Specialist (Manufacturing sector experience)

    Zobility

    Remote support specialist job in Harper Woods, MI

    We are seeking an IT Infrastructure & Support Specialist who can deliver high-quality end-user support while managing on-site hardware, software, and IT inventory. Key Responsibilities Serve as the on-site IT point of contact for Harper users; manage walk-up support and scheduled requests. Install, configure, and troubleshoot AutoCAD LT, including workstation performance, drivers, and plotting issues. Set up and maintain printers/plotters (including CAD printers): jams, drivers, queues, connectivity. Provide Tier 1 remote and on-site support via TeamViewer and Freshservice. Support Office 365 (Outlook, Teams, OneDrive, SharePoint) and standard desktop applications. Perform workstation setup/imaging, device deployments, docks/monitors/scanners, and basic hardware troubleshooting. Manage on-site IT inventory: laptop/peripheral check-in/out, tracking spares, RMAs, asset updates. Maintain accurate ticket updates and documentation. Collaborate with central IT for escalations (networking, server, advanced CAD issues). No cabling/wiring work required. Nice to have skills Freshservice - Software High level ticketing experience Microsoft 360 and Windows experience Comp TIA A+ certification Ticketing and Troubleshooting Ability to lift/move up to 50 lbs. (IT equipment).
    $66k-96k yearly est. 20h ago
  • IT Infrastructure & Support Specialist

    Rgbsi 4.7company rating

    Remote support specialist job in Harper Woods, MI

    Job description: As an IT Infrastructure & Support Specialist, you will combine technical troubleshooting skills with hands-on infrastructure management. Your role involves resolving IT tickets, managing hardware/software assets, and performing physical tasks such as cable installations. You will ensure seamless connectivity and system functionality while supporting both end-users and backend infrastructure. This position is ideal for someone who enjoys working with both digital systems and physical infrastructure. **Role** Provide on-site end-user support at the Harper facility, focusing on printers/plotters, AutoCAD LT installs and performance troubleshooting, Office 365 support, Tier 1 remote assistance via TeamViewer and Freshservice, and on-site inventory management. No cabling/wiring work required. **Key responsibilities** - Serve as the on-site IT point of contact for Harper users; handle walk-ups and scheduled support. - Install, configure, and troubleshoot AutoCAD LT; address performance issues (workstations, drivers, plots). - Set up and maintain printers/plotters (including CAD printers); resolve jams, drivers, queues, and connectivity. - Provide Tier 1 ticket support remotely via TeamViewer/Freshservice; triage, resolve, and escalate per SOP. - Support Office 365 (Outlook, Teams, OneDrive/SharePoint) and common desktop apps; handle account/access issues. - Perform workstation setup/imaging, peripheral support (docks, monitors, scanners), and basic hardware troubleshooting. - Manage on-site IT inventory: track check-in/out of laptops and peripherals, maintain spares stock, process RMAs/repairs, and keep asset records current. - Maintain accurate ticket updates, asset records, and quick guides for recurring issues. - Coordinate with central IT for escalations (networking, server-side, advanced CAD issues); no wiring work. **Requirements** - 2-4+ years in IT support/help desk/desktop support. - Strong Windows workstation support; printer/plotter setup and troubleshooting experience. - Hands-on AutoCAD LT install/support; familiarity with CAD performance tuning basics. - Office 365 support experience; user/account/application troubleshooting. - Comfortable with remote support tools (TeamViewer) and ticketing (Freshservice). - Clear, patient communication; ability to work independently on-site. - Able to lift/move typical IT gear (monitors/printers) 50LB - **Certifications** - Required: CompTIA A+ (or equivalent experience). - Preferred: CompTIA Network+, ITIL Foundation, Microsoft MD-102 (or MS-900), Autodesk Certified User - AutoCAD. **Nice to have** - Basic scripting (PowerShell) for repeatable tasks. - Experience with CAD peripherals/environments; driver/package deployment familiarity. - ITIL/CompTIA A+/Network+ helpful but not required. **Success measures** - Ticket SLA adherence and first-contact resolution. - User satisfaction/CSAT at Harper. - Uptime/readiness of printers/plotters and CAD workstations. - Accuracy of on-site inventory and asset records. - Quality/coverage of documentation and ticket notes. **Work conditions** - On-site at Harper; occasional short trips to nearby buildings. - Standard business hours; after-hours only for priority escalations if needed (specify cadence if applicable). Reports to: IT Manager
    $64k-92k yearly est. 20h ago
  • Help Desk Technician

    Blue Chip Talent 4.3company rating

    Remote support specialist job in Bloomfield Hills, MI

    Blue Chip Talent is an award-winning, woman-owned staffing company that works hard to “Advance Careers Daily”. We pride ourselves on building lasting relationships. We do this through our unique ongoing touchpoint program, personalized orientation, bi-yearly appreciation lunches, company-sponsored charitable events, and our flagship family Woodward Dream Cruise event. We also offer industry-leading benefit options: Four (4) healthcare plans to choose from PTO & Paid Holidays Dental & Vision insurance Company-paid life insurance Long and short-term disability 401k with yearly arbitrary match Pet insurance You can count on Blue Chip Talent to be your reliable career coach and advocate. We look forward to connecting with you and guiding you on your career goals. What you'll be doing: Mobile device setup and support Onboarding and offboarding Asset management/inventory Documentation Help desk and desktop support Resolving tickets Need to have: 3+ years of IT experience AD Office 365 Ticketing system experience Onboarding and offboarding experience Asset management/inventory experience Nice to have: Degree Certifications *Blue Chip Talent will not be sponsoring visas or accepting C2C for this position at this time. Blue Chip Talent is an Equal Opportunity Employer (EOE) that values merit-based recruitment centered around technical ability, skillset, and personality/cultural fit with our employing partners.
    $34k-62k yearly est. 20h ago
  • Hardware Specialist

    Global Connect Technologies 4.4company rating

    Remote support specialist job in Auburn Hills, MI

    Hardware Architecture Basic Qualifications Master of Science in Electrical, Electronic, Compute, Aerospace Engineering, or equivalent program · Minimum of 8 years of experience in an architectural hardware/system role ·Good knowledge of state-of-the-art hardware systems, software tools and algorithms for interfaces required for actuators, firmware development, in-vehicle bus architectures, in-vehicle CPU/GPU/NPU computing platforms, image and audio signal processors, connectivity · Advanced knowledge on ARM based architectures · Knowledge of ADAS, Infotainment Systems and Zonal Architectures, Software defined vehicles Preferred Qualifications · Experienced in industrial or automotive (preferred) area (TIER1, TIER2…) · Solid understanding with embedded electronics design constraints · Familiar with system/component design, advanced EE architecture topologies and safety · Knowledge of applicable safety standards including ISO 26262, and other regulations, industry benchmarks and customer requirements
    $51k-72k yearly est. 5d ago
  • Hardware Technician

    Luxoft

    Remote support specialist job in Dearborn, MI

    Project Description: We are looking for a skilled and detail-oriented Hardware Technician to join our engineering support team. This role is primarily responsible for the installation, configuration, and maintenance of hardware test benches used in product development and validation processes. Responsibilities: - Install, wire, and set up hardware test benches according to engineering requirements and safety standards - Perform regular maintenance, troubleshooting, and repairs on test bench components - Assist engineering teams with hardware integration, diagnostics, and test setups - Maintain inventory of tools, components, and test equipment - Document procedures, configurations, and maintenance logs accurately - Support calibration and functional verification of test systems - Ensure compliance with lab safety protocols and cleanliness standards Mandatory Skills Description: - Associate's degree or certification in Electronics, Electrical Engineering Technology, or a related field - 2+ years of experience in hardware setup or lab support environment - Hands-on experience with wiring, soldering, and using diagnostic tools (e.g., multimeters, oscilloscopes) - Familiarity with automotive or electronics test environments is a plus - Strong attention to detail and problem-solving skills - Ability to work independently and in cross-functional teams Nice-to-Have Skills Description: - Experience working in automotive R&D or validation labs - Knowledge of CAN tools, electronic control units (ECUs), and test automation systems Languages: English: C1 Advanced
    $35k-54k yearly est. 3d ago
  • Desktop Specialist

    Hcltech

    Remote support specialist job in Sterling Heights, MI

    Job Description:- Must possess a professional demeanor and strong customer service/consulting/training skills Experience troubleshooting/repairing desktop and laptop hardware in the field or in a related area Basic understanding of networks, Intel servers and telecoms Strong Break / Fix skills Desktops, Workstations, Notebooks, and Dell tablets Strong Microsoft Office skills (Outlook, Excel, Word, and PowerPoint) Strong Microsoft operating system troubleshooting skills Strong mac OS operating system (Big Sur & above) troubleshooting skills Strong problem solving and critical thinking skills Strong written and verbal communication skills Must be self-motivated and the ability to work independently with minimal supervision Must have excellent time management skills Must be detail and process oriented Ability to walk long distances across large facilities Must be able to pass a background security check Valid driver's license and reliable transportation What will make a candidate stand out Experience with ticketing systems (Service Now, Smart IT, IT connect etc.) Experience working with executives Certifications: Hardware such as A+ or equivalent, Microsoft - MCSA Windows 7, 8 or 10, Network such as CCNA or CCNP Experience performing remote control of PCs and video conferencing knowledge SCCM experience Compensation and Benefits A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
    $90k-119k yearly est. 3d ago
  • Global Procurement and Technical Support Team Leader | A&P Sourcing

    GE Aerospace 4.8company rating

    Remote support specialist job in Detroit, MI

    Negotiate with dedicated providers according to specific policies. Achieve the best contractual conditions while also ensuring internal customer satisfaction. Interprets internal and external business challenges and recommends best practices to improve products, processes or services. Utilizes understanding of industry trends to inform decision making process. **Roles and Responsibilities:** + Own sourcing specific processes and tools. Review and improve processes. Work on special initiatives. + Own the source to pay process for the A&P team. Ensure that FLIGHT DECK is being used to improve from current state, removing waste and making more efficient for both our commercial and fulfillment teams + Partner with the Commercial and Business Sourcing Operations teams to ensure team members are effectively trained and improvements are put in place to drive efficiency gains + Conduit between Sourcing Teams, Sourcing Compliance, and Product Lines to ensure proper processes meet changing demands of the company and lead efforts as required to minimize any GE risk + Ensure business operations teams are partnered with entire Sourcing organization to drive fundamentals of FLIGHT DECK every day and aiding in problem solving + Lead technical team of Engineers to drive proactive identification of right first-time risks and mitigate leading to both Delivery improvements as well as driving cost out with commercial teams + Deploy team of Engineers to supplier Genba to ensure ready for rate and proper capacity in place to meet business needs + Ensure Asia team is set up to meet growing LCC footprint and right resources are deployed to Genba to grow the region + Lead capacity efforts, along with proper readiness activity in order to support the Sourcing Business Operating teams as well as ensuring new supplier development highlighted by commercial team is fit for business requirement + Utilize data analytics in order to make end user jobs easier by removing waste and having global solutions to meet the business processes + May lead functional teams or projects with moderate resource requirements, risk, and/or complexity. Presents business solutions to leaders in functional area. Communicates complex messages and negotiates mainly internally with others to adopt a different point of view. Influences peers to take action and may negotiate with external partners, vendors, or customers **Required Qualifications:** For applicants within the United States + Bachelor's degree from an accredited college/university (or a high school diploma/GED with at least 14 years of experience in Supply Chain, ideally Sourcing and Procurement) + Minimum of 10 years of experience in Supply Chain, ideally Sourcing and Procurement For applicants within the United Kingdom + Must have major experience in Supply Chain, ideally Sourcing and Procurement **Preferred Qualifications:** + Experience leading process improvement efforts, setting standards, and ensuring standard work is in place + Strong oral and written communication skills. + Strong interpersonal and leadership skills. + Demonstrated ability to analyze and resolve problems. + Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. + Established project management skills. + Souring, Shop Operations, or Manufacturing Engineering + Manufacturing Experience in Aerospace or Automotive a plus + Humble: respectful, inclusive, good listener, learns from past + Transparent: Candid in feedback, shares to solve problems, helps grow others + Focused: Safety first, prioritizes work, measures success by the customer, continuously improve. **For applicants within the United Kingdom:** Right to Work Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website. Security Clearance Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: ****************************************************************************************** **For applicants within the United States:** The base pay range for this position is $157,000 - $209,000 USD. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/commission based on the plan. This posting is expected to close by December 31, 2025. GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time -off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or prog rams (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** Yes \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $157k-209k yearly 1d ago
  • Deskside Suppor

    Artech Information System 4.8company rating

    Remote support specialist job in Southfield, MI

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location: SOUTHFIELD,MI Duration: 12 months with possible extension Job Description: Qualifications share resume asap Additional Information For more information, Please contact Shubham 97295-4595
    $49k-59k yearly est. 60d+ ago
  • BI Production Support Specialist

    MSR Technology Group

    Remote support specialist job in Southfield, MI

    Job DescriptionDuties/Responsibilities Proactively monitor application health Respond to tickets from ticketing system and other stakeholders Monitor defect management queue and drive resolution Provide status update in daily stand up calls Publishing of a weekly, monthly application health status Support administration of user privileges, user creation and role management Performing root cause analysis of production issues and publish to stakeholders Guide external resources on prioritizing tasks to support project Implement, publish, and updating production support documentation and processes Post-Production support (Production launch support as required) Work on minor bug fixes or enhancements as required Perform audit reviews with deployment team and plants to ensure system quality Qualifications Bachelors or other degree in Information Technology Automotive industry experience preferred Excellent problem-solving skills and analytical skills 2+ Year(s) of relational database/SQL experience. Knowledge of Service Oriented Architecture (SOA). Ability to work effectively in a team environment Strong communication and customer service skills, both written and verbal, with the ability to communicate at all levels of the organization Strong interpersonal skills with the ability to work independently and within a team environment Experience in SQL, SSIS, SSRS, Power BI, Snowflake (Data Warehousing), Python, integration tools and code migration is preferred. If not these tools, similar tools required Knowledge of MS Office applications including Word, Project, PowerPoint, and Excel Presentation skills Fluent in English.
    $72k-122k yearly est. 7d ago
  • Application Specialist

    SMC Corporation 4.6company rating

    Remote support specialist job in Detroit, MI

    PURPOSE * As an Automation Application Specialist, your primary responsibility is to provide technical expertise, support, and guidance to clients in implementing industrial automation solutions. You will serve as a subject matter expert, assisting clients in optimizing their manufacturing processes, improving efficiency, and leveraging automation technologies effectively. ESSENTIAL DUTIES * Participate in monthly conference call and provide application success stories, share and distribute details to branch team * Focus on identifying and closing major revenue producing projects * Be involved with key accounts and their projects directly. This includes being acquainted with the various buying influences at these accounts and the technical requirements for the introduction of specific SMC product. * Identify all specifications and regulatory needs at the customer level; and be able to relay their needs accurately and completely to the appropriate SMC Engineer or Product Specialist. * Provide continuous training to sales employees, customers and distributors on products and applications. This may include assisting the SMC training group with local presentations of training courses, with regular cadence * Deliver training sessions and workshops to clients' engineering and operations teams on the use and maintenance of automation systems. * Document and monitor sales activity in SMC's SalesConnect system, including meetings and opportunities as invited user or team member to the respective CRM entry * Assist sales employees in detailed technical presentations to all levels of customers, lunch & learns, tent shows, mini panel expos, etc…. * Successfully complete other duties as prescribed by sales management as necessary * Collaborate with clients to understand their unique manufacturing processes, challenges, and automation objectives. * Work closely with clients and internal engineering teams to design, configure, and customize automation solutions. * Stay abreast of competitive outlook, assisting with gap analysis, industry trends, emerging technologies, and best practices in industrial automation. * Identify opportunities for process improvements and innovation within client operations, recommending new automation solutions or enhancements. * Collaborate with product development teams to provide feedback and insights for future product enhancements or new product development * Provide guidance and best practices for operating, monitoring, and troubleshooting industrial automation equipment and software. * Provide technical support to clients during the implementation phase, addressing system configuration, integration, and performance issues PHYSICAL DEMANDS/WORK ENVIRONMENT * Fast paced environment (includes both office and field work) * Travel with some extended stay away from home * Physically capable of lifting SMC products and displays up to 50 lbs MINIMUM REQUIREMENTS * Bachelor's Degree, or equivalent work experience * Advanced industrial automation product and application experience with SMC or equivalent industry * Experience with or knowledge of competitive product and applications * Demonstrated ability to correctly apply and implement our newest "high tech" products. * Extensive SMC Application knowledge or equivalent industry * Extensive experience with various manufacturing products and processes, including (but not limited to) the following: packaging, electronics, food, chemical, automotive and medical. * Fluid Power Pneumatic Specialist Certification preferred * Proficient in CRM and the use of computers and ability to learn new programs and tools as required * Clean driving record For internal use only: Sales001
    $82k-111k yearly est. 60d+ ago
  • Engineering Support Specialist - Senior (1447857)

    Brightwing

    Remote support specialist job in Auburn Hills, MI

    Job Description The Senior Energy Specialist will assist manufacturing facilities in developing and implementing projects to optimize energy used by buildings, processes, machines, and equipment to minimize energy loss and reduce energy waste during production and non- production periods. The position will develop energy efficiency and conservation initiatives and monitor energy compliance. Will also assist the manufacturing engineering organization in developing energy efficient standards, initiatives, and specifications, so that new facilities, processes, machines, and equipment will use less energy than those they replace. This position will help support the 2030 carbon emissions reduction goal in supporting manufacturing plants and development of carbon neutrality roadmaps. Manage routine energy reports and regular monitoring of energy consumption and non-production curtailment results Assist the manufacturing engineering and global SPW Energy Domain organization to develop and deploy energy efficiency standards, initiatives, and specifications Analyze plant energy KPI progress and communicate this information to plant, regional and global leadership Support the implementation and maintenance of the plant's energy management system to meet ISO 50001 and SPW Energy Domain requirements. Provide energy training and conduct annual documentation reviews (e.g., energy reviews, SEU matrix, training matrix) Conduct regular energy treasure hunts/energy workshops/energy business club meetings and follow up to ensure implementation and advise plant leadership of findings Assist plants with developing and updating energy action plans Lead the development of energy best practice projects to improve key performance metrics Support the global energy organization in the review and analysis of energy best practices and innovation-based projects Support new equipment programs at the concept stage to ensure that energy design specifications and standards are included Assist plants with participation in energy programs (e.g., rebates, demand response, strategic energy management) Assist plants with energy benchmarking exercises (e.g., plant level, regional, global). Requirements: Basic Qualifications Bachelor's degree in Engineering Minimum of five years of relevant energy experience in manufacturing and utilities such as compressed air systems, chillers, air handling units, and processes such as paint spray booths, paint ovens, parts washers, coolant pumping systems, etc. Certified Energy Manager (CEM) professional certification Competency in performing engineering analysis and calculations for all systems and processes that utilize electricity and natural gas. A basic understanding of the utility and incentive process to help plants with collecting incentives and rebates for energy efficiency projects and initiatives Effective written and verbal communication skills Strong leadership, analytical and problem-solving skills Proficient use of Microsoft Office suite and/or other software. Preferred Qualifications At least 8 years of energy management Additional energy related professional certifications (e.g., Engineer in Training (EIT), Professional Engineer (PE), Certified Energy Auditor (CEA), Certified Measurements and Verification Professions (CMVP)) Contract to hire opportunity
    $55k-87k yearly est. 60d+ ago
  • Engineering Support Specialist - Senior

    Altair 4.6company rating

    Remote support specialist job in Auburn Hills, MI

    Transforming the Future with Convergence of Simulation and Data Engineering Support Specialist - Senior Our client in Auburn Hills, MI is looking for an Engineering Support Specialist - Senior. This is a contract position. What You Will Do: The Senior Energy Specialist will assist manufacturing facilities in developing and implementing projects to optimize energy used by buildings, processes, machines, and equipment to minimize energy loss and reduce energy waste during production and non- production periods. The position will develop energy efficiency and conservation initiatives and monitor energy compliance. Will also assist the manufacturing engineering organization in developing energy efficient standards, initiatives, and specifications, so that new facilities, processes, machines, and equipment will use less energy than those they replace. This position will help support the 2030 carbon emissions reduction goal in supporting manufacturing plants and development of carbon neutrality roadmaps. * Assist the manufacturing engineering and global SPW Energy Domain organization to develop and deploy energy efficiency standards, initiatives, and specifications. * Manage routine energy reports and regular monitoring of energy consumption and non-production curtailment results. * Analyze plant energy KPI progress and communicate this information to plant, regional and global leadership. * Support the implementation and maintenance of the plant's energy management system to meet ISO 50001 and SPW Energy Domain requirements. * Provide energy training and conduct annual documentation reviews (e.g., energy reviews, SEU matrix, training matrix). * Conduct regular energy treasure hunts/energy workshops/energy business club meetings and follow up to ensure implementation and advise plant leadership of findings. * Assist plants with developing and updating energy action plans. * Lead the development of energy best practice projects to improve key performance metrics. * Support the global energy organization in the review and analysis of energy best practices and innovation-based projects. * Support new equipment programs at the concept stage to ensure that energy design specifications and standards are included. * Assist plants with participation in energy programs (e.g., rebates, demand response, strategic energy management). * Assist plants with energy benchmarking exercises (e.g., plant level, regional, global). Basics: * Bachelor's degree in Engineering. * Minimum of five years of relevant energy experience in manufacturing and utilities such as compressed air systems, chillers, air handling units, and processes such as paint spray booths, paint ovens, parts washers, coolant pumping systems, etc. * Certified Energy Manager (CEM) professional certification. * Competency in performing engineering analysis and calculations for all systems and processes that utilize electricity and natural gas. * A basic understanding of the utility and incentive process to help plants with collecting incentives and rebates for energy efficiency projects and initiatives. * Effective written and verbal communication skills. * Strong leadership, analytical and problem-solving skills. * Proficient use of Microsoft Office suite and/or other software. Preferred: * At least 8 years of energy management. * Additional energy related professional certifications (e.g., Engineer in Training (EIT), Professional Engineer (PE), Certified Energy Auditor (CEA), Certified Measurements and Verification Professions (CMVP)). How You Will Be Successful: * Envision the Future * Communicate Honestly and Broadly * Seek Technology and Business "First" * Embrace Diversity and Take Risks What We Offer: * Competitive Salary * Comprehensive Benefit Package * 401(k) with matching contributions * Paid Time Off * Employee Discounts * Free training on all Altair products Why Work with Us: Altair is a global technology company providing software and cloud solutions in the areas of data analytics, product development, and high-performance computing (HPC). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer's toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today's problems into tomorrow's opportunities. Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing. For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration. To learn more, please visit altair.com Ready to go? #ONLYFORWARD At our core we are explorers; adventures; pioneers. We are the brains behind some of the world's most revolutionary innovations and are not only comfortable in new and unchartered waters, we dive headfirst. We are the original trailblazers that make the impossible possible, discovering new solutions to our customer's toughest challenges. Altair is an equal opportunity employer. Our backgrounds are diverse, and every member of our global team is critical to our success. Altair's history demonstrations a belief that empowering each individual authentic voice reinforces a culture that thrives because of the uniqueness among our team.
    $71k-83k yearly est. 60d+ ago
  • Any IT Roles

    United Wholesale Mortgage 4.6company rating

    Remote support specialist job in Pontiac, MI

    Job Description Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: Paid Time Off (PTO) after just 30 days Additional parental and maternity leave benefits after 12 months Adoption reimbursement program Paid volunteer hours Paid training and career development Medical, dental, vision and life insurance 401k with employer match Mortgage discount and area business discounts Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon Gourmet cafeteria featuring homemade breakfast and lunch Convenience store featuring healthy grab-and-go snacks In-house Starbucks and Dunkin Indoor/outdoor café with Wi-Fi Responsibilities We will go over Career Opportunities. Qualifications Your Referral's Resume This position requires on-site attendance.
    $46k-62k yearly est. 9d ago
  • Field Utility Specialist-Grand Rapids

    Metro Engineering Solutions

    Remote support specialist job in Northville, MI

    JOB SUMMARY: Metro Engineering Solutions, LLC (“MES”) is looking for a Field Utility Specialist to join our team! MES is a multifaceted utility and telecommunications engineering firm serving clients throughout the Midwest. The Field Utility Specialist is responsible for conferring with office staff (utility planners, consultants and/or engineers to understand the scope and requirements for a project while physically inspecting gas, electric, and other data utility systems and associated materials and components. DUTIES AND RESPONSIBILITIES: Physical inspection of existing poles, lines, and right of ways to assess readiness for new attachments. Prepare sketches, locate and document required information electronically. Application and analysis of standards and authorities, plans and specifications provided by designers and engineers. Responsible for knowing and complying with owner, MES, and MIOSHA site safety rules and regulations at all times. Conferring with utility planners, consultants and/or engineers, to gain an understanding of the scope and requirements of a project. Accurately measuring, documenting, recording, evaluating, and assessing existing utility structures. Other duties as assigned by Project Manager. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Primarily work outdoors, must be able to work in extreme heat and cold. Regularly required to walk for long distances. Frequently lifts or move objects up to 50 pounds. Climb ladders, access and inspect utility infrastructure and cables by climbing down through manhole covered areas Travel within the Midwest States (Michigan, Indiana, Ohio, Illinois, and Wisconsin). COMPENSATION AND BENEFITS: Compensation will commensurate with experience. Medical benefits package that includes medical & prescription coverage, dental, and vision plans for employees and their qualifying family members (eligible after 90 days employment), which is 100% covered by the employer. Retirement benefits including a 401(k) plan with up to 4% employer match (eligible after 6 months of employment), which is 100% fully vested on day one. Group term life insurance and long-term disability offered to eligible employees. Additional voluntary benefits (Accident, Critical Illness, Short-Term Disability, HFSA and DCA, Life and AD&D) offered to eligible employees. Holiday pay as well as PTO available after 90 days of employment. Additional PTO vesting over time. Employee Assistance Program including counseling, coaching and financial resources. Requirements QUALIFICATIONS: High School diploma and/or equivalent combination of education & experience. Minimum two (2) years applicable experience working with construction, engineering, or facilities maintenance. Required to have satisfactory results on a Motor Vehicle Record check and maintain a valid driver's license. OSHA confined space training certification preferred. Ability to understand basic principles of public and private utilities. Ability to learn and understand civil, structural, electrical, and communication systems and structures. Compliance and knowledge of OSHA and site safety rules.
    $39k-68k yearly est. 8d ago
  • RTD & Seltzer Field Specialist (Brand Development)

    Great Lakes Wine and Spirits 4.5company rating

    Remote support specialist job in Highland Park, MI

    Great Lakes Wine & Spirits is a growing statewide company seeking an RTD & Seltzer Field Specialist for our Brand Development Sales Team to service multiple accounts in Metro Detroit. Essential Duties & Responsibilities The RTD & Seltzer Field Specialist is a full-time, field-based sales role that focuses on selling, servicing, developing, and growing the GLWAS portfolio of ready-to-drink products within our retail partners throughout all divisions of the company - Retail Chain, Retail Independent, and On-Premises accounts. This role provides a phenomenal experience into both sales and the adult beverage industry with one of the strongest RTD Seltzer portfolios around - couples with a winning team culture. Field Specialists report directly to their team leader who is available to assist, mentor, and further sharpen their team's skills. Work Schedule This is a full-time position with a flexible schedule Monday through Friday. Evening and weekend hours may be required based on holiday schedules and business needs. Work Environment & Physical Demands This position operates in the field with daily travel, driving in all weather conditions. Physical demands require to frequently stand, walk, bend, kneel, crouch, stoop and climb throughout the day while lifting, stacking, moving, and rotating items without handles that weigh up to 50 pounds. Pushing and pulling carts with up to 100 pounds of force and operating warehouse equipment may be needed. Pay & Benefits Base Salary $40,000 (paid semi-monthly) $400 Monthly Car Allowance (non-taxed) Vacation and Personal Time 6 Paid Holidays Competitive benefits including Medical, Dental, and Vision, Life Insurance, Disability, Employee Assistance Programs, and Group Legal coverage. Buy-Up Life Insurance and Disability coverage available. Eligible for 401K enrollment upon date of hire. Required Qualifications Minimum age of 21 years Bachelor's degree (preferred) Prior sales retail experience (preferred) Prior distribution industry experience (preferred) Basic competency with basic iOS devices Positive & Entrepreneurial Attitude A Success-Oriented, Competitive, and Creative Mindset Basic technical ability (Email / Excel / Text) Desire to learn and implement these learnings Additional Requirements Adhere to the policies and procedures outlined in the employee policy manual and any applicable contracts, signed agreements, and work rules. Cooperates with all management and staff of GLWAS. Follows all MLCC rules and regulations, as they apply to the position. Use alcohol in a responsible manner when related to business activities. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. About Great Lakes Wine & Spirits Great Lakes Wine & Spirits is Michigan's Largest Alcoholic Beverage Wholesaler, servicing all 83 Michigan counties. Employing over 1,000 people with facilities throughout the state, We Are Local, Everywhere. Founded as a family business nearly 80 years ago, the tradition of good business principles has remained the cornerstone of Great Lakes Wine & Spirits success. Honesty, hard work, fair dealing, service and an ongoing commitment to the customers and staff. Great Lakes Wine & Spirits strives to provide an ever-escalating standard of innovation and service to its customers and to responsibly enhance demand for its products. A valid driver's license and an acceptable Motor Vehicle Record (MVR) is required for this position. All applicants will be subject to a driving record check as part of the interview process. Failure to maintain a satisfactory driving record may result in withdrawal of the employment offer or disciplinary action, up to and including termination, if employed. By submitting an application, you consent to the company's screening of your driving record. All offers of employment are conditional based upon completed satisfactory of pre-employment screenings. This includes a background check on a criminal record, physical evaluation, agility(lift) test, and drug screen. Full disclosure is required before a criminal history is investigated and will not constitute an automatic bar of employment. Factors such as the date of offense, seriousness and nature of the violation, rehabilitation, and the position applied for will be taken into account. By submitting an application, you consent to the company's screening of your driving record and the conditions of employment.
    $40k yearly 60d+ ago
  • 3rd Shift Field Specialist

    Interstate Parking MGMT LLC

    Remote support specialist job in Sterling Heights, MI

    Job DescriptionBenefits: Competitive salary Opportunity for advancement Benefits/Perks Competitive Pay Overtime Corporate Housing Interstate Parking Management LLC is seeking a highly motivated and customer-oriented professional to join our team. The ideal candidate will play a key role in ensuring efficient parking operations, delivering exceptional customer service, and maintaining a safe, well-organized parking environment. Responsibilities: Oversee daily parking facilities, including monitoring entry and exit points. Assist customers with inquiries, payments, and parking issues. Enforce parking regulations and ensure compliance with company policies. Maintain cleanliness and orderliness in the parking area. Report any maintenance or security concerns to management. Qualifications: Valid Drivers License Strong communication and customer service skills. Ability to work independently and handle stressful situations professionally. Basic knowledge of payment and parking enforcement procedures is a plus. Must be able to lift 50lbs. Excellent work ethic, communication skills, time management skills, and attention to detail. High school diploma or equivalent preferred.
    $39k-68k yearly est. 21d ago
  • Automation Specialist

    Hcltech

    Remote support specialist job in Farmington Hills, MI

    As a pre-assessment agent Level 1 Automotive Software Product Support, you will be responsible to provide direct support to Client dealerships for diagnostic software and hardware issues related to specific vehicle modules and systems, to supplement the escalation process through the Technical Assistance Center Seek the support from Level 2 Agents or liaise with other Client departments concerned with diagnosis, primarily Engineering, Quality, OTA (Over-the-air) and other Client Customer Service Department Provide initial response to the dealers, acknowledging the issue Provide a solution to the dealers and technicians over the phone, e-mail and through the Global Technical Assistance Center (GTAC) system Simple to complex issues handling inquiries from the dealers and technicians with high accuracy and efficiency You will ensure compliance to all company and business policies, administer all open requests, and ensure appropriate escalations or closure of the requests You should have working knowledge on automotive hardware, software issues, causes and remedies You will learn and process all software systems and related hardware in-scope You should ensure seamless and friction-less issue closure with focus on the accurate and timely solution provided to the Technicians Review and validate TSR's (Technical Service Requests) from dealers/technicians including validating issue related historical data and information in client systems Escalate in a timely and professional manner any issues that prevent the completion of tasks and achievement of SLA and targets Respond and act in a timely professional manner any escalations received Graduate (4 years course) or equivalent experience 1-2 years of experience in Product Support and Technical Assistance Proficiency in automotive hardware and software systems with its functionality Experience in handling complaints, driven to deliver an excellent customer experience through resolutions and adherence to response times Experience in working and managing communications, with multiple cross-functional teams/stakeholders Reading wiring diagrams Reading repair manuals Trouble shooting electrical faults Use of multi-meter and power-probe Use of oscilloscope Use of scan tool/laptop Ability to pin out wiring harness Ability to trace wiring harness Understanding of DTCs type and hierarchy Use of live data and PIDS Effective verbal and written communication Windows/Microsoft word, excel We are a group of highly motivated and dynamic individuals supporting a leading Global Automotive Manufacturer for its vehicle software related repairs for dealers and technicians Provide enhanced rapid response to Product Support and Software Technical Service Support Our team's principle is to put integrity in everything we do, which is supported by our HCL values Our culture of fostering creativity, valuing diversity, encouraging ideas and an all-embracing workforce team keeps us competitive and provides equal opportunities for all We invest in building long lasting relationships with our employees, as we champion a people first culture from within, and support their development and progression in the organization. Over the past decade, HCL has been one of the fastest growing technology companies in the world. What has been the source of HCL's success? A combination of unparalleled technical expertise and a unique management philosophy called Employees First. At HCL, employees at all levels of the organization are “Ideapreneurship,” empowered - to develop innovative solutions to operational and customer challenges. As a global company and G2000 organization, HCL Technologies brings IT and engineering services expertise under one roof to solve complex business problems for its clients. Work life balance is one of the best reasons employees prefer working for HCL. Being considered as one of the best tech companies globally; employees believe that the HCL's brand name not only opens up the world of opportunities but also adds value to their professional career. Pay and Benefits Pay Range Minimum: $19.25 per hour Pay Range Maximum: $25.00 per hour HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
    $19.3-25 hourly 4d ago
  • UWM - It's Giving Opportunity

    United Wholesale Mortgage Corp.(DBA UWM 4.6company rating

    Remote support specialist job in Pontiac, MI

    UWM is looking for self-starters for our Mortgage Operations teams! You'll help make sure loan documents are handled quickly, correctly and on time. WHAT YOU SHOULD KNOW * 8-hour shift, Monday-Friday * Requires 100% full-time, on-site attendance in Pontiac, MI * No mortgage experience necessary * Paid training and professional development * Flexible start times * Medical, dental, vision and life insurance * On-site restaurants like Dunkin' and Starbucks * State-of-the-art gym membership available 24/7 to all team members * Eligible for free sports and concert tickets WHAT YOU WILL BE DOING Around here, we put our people first - investing in their growth and advancement so they can thrive in the industry. When you have motivated, committed people on your team, there's nowhere to go but far. WHAT WE NEED FROM YOU * High school diploma or equivalent * How to use office tools like Microsoft Office, Excel and/or Google Docs * Great attention to detail * Exceptional communication and customer service skills THE PLACE & THE PERKS A Campus Like No Other! Check it Out! United Wholesale Mortgage (UWM) • Main Campus • 585 S Blvd E, Pontiac, MI 48341 ★★★★☆ · Mortgage lender DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
    $46k-62k yearly est. Auto-Apply 60d+ ago
  • Field Utility Specialist-Grand Rapids

    Metro Engineering Solutions LLC

    Remote support specialist job in Northville, MI

    Job DescriptionDescription: JOB SUMMARY: Metro Engineering Solutions, LLC (“MES”) is looking for a Field Utility Specialist to join our team! MES is a multifaceted utility and telecommunications engineering firm serving clients throughout the Midwest. The Field Utility Specialist is responsible for conferring with office staff (utility planners, consultants and/or engineers to understand the scope and requirements for a project while physically inspecting gas, electric, and other data utility systems and associated materials and components. DUTIES AND RESPONSIBILITIES: Physical inspection of existing poles, lines, and right of ways to assess readiness for new attachments. Prepare sketches, locate and document required information electronically. Application and analysis of standards and authorities, plans and specifications provided by designers and engineers. Responsible for knowing and complying with owner, MES, and MIOSHA site safety rules and regulations at all times. Conferring with utility planners, consultants and/or engineers, to gain an understanding of the scope and requirements of a project. Accurately measuring, documenting, recording, evaluating, and assessing existing utility structures. Other duties as assigned by Project Manager. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Primarily work outdoors, must be able to work in extreme heat and cold. Regularly required to walk for long distances. Frequently lifts or move objects up to 50 pounds. Climb ladders, access and inspect utility infrastructure and cables by climbing down through manhole covered areas Travel within the Midwest States (Michigan, Indiana, Ohio, Illinois, and Wisconsin). COMPENSATION AND BENEFITS: Compensation will commensurate with experience. Medical benefits package that includes medical & prescription coverage, dental, and vision plans for employees and their qualifying family members (eligible after 90 days employment), which is 100% covered by the employer. Retirement benefits including a 401(k) plan with up to 4% employer match (eligible after 6 months of employment), which is 100% fully vested on day one. Group term life insurance and long-term disability offered to eligible employees. Additional voluntary benefits (Accident, Critical Illness, Short-Term Disability, HFSA and DCA, Life and AD&D) offered to eligible employees. Holiday pay as well as PTO available after 90 days of employment. Additional PTO vesting over time. Employee Assistance Program including counseling, coaching and financial resources. Requirements: QUALIFICATIONS: High School diploma and/or equivalent combination of education & experience. Minimum two (2) years applicable experience working with construction, engineering, or facilities maintenance. Required to have satisfactory results on a Motor Vehicle Record check and maintain a valid driver's license. OSHA confined space training certification preferred. Ability to understand basic principles of public and private utilities. Ability to learn and understand civil, structural, electrical, and communication systems and structures. Compliance and knowledge of OSHA and site safety rules.
    $39k-68k yearly est. 8d ago
  • RTD & Seltzer Field Specialist (Brand Development)

    Great Lakes Wine and Spirits 4.5company rating

    Remote support specialist job in Highland Park, MI

    Great Lakes Wine & Spirits is a growing statewide company seeking an RTD & Seltzer Field Specialist for our Brand Development Sales Team to service multiple accounts in Metro Detroit. Essential Duties & Responsibilities The RTD & Seltzer Field Specialist is a full-time, field-based sales role that focuses on selling, servicing, developing, and growing the GLWAS portfolio of ready-to-drink products within our retail partners throughout all divisions of the company - Retail Chain, Retail Independent, and On-Premises accounts. This role provides a phenomenal experience into both sales and the adult beverage industry with one of the strongest RTD Seltzer portfolios around - couples with a winning team culture. Field Specialists report directly to their team leader who is available to assist, mentor, and further sharpen their team's skills. Work Schedule This is a full-time position with a flexible schedule Monday through Friday. Evening and weekend hours may be required based on holiday schedules and business needs. Work Environment & Physical Demands This position operates in the field with daily travel, driving in all weather conditions. Physical demands require to frequently stand, walk, bend, kneel, crouch, stoop and climb throughout the day while lifting, stacking, moving, and rotating items without handles that weigh up to 50 pounds. Pushing and pulling carts with up to 100 pounds of force and operating warehouse equipment may be needed. Pay & Benefits Base Salary $40,000 (paid semi-monthly) $400 Monthly Car Allowance (non-taxed) Vacation and Personal Time 6 Paid Holidays Competitive benefits including Medical, Dental, and Vision, Life Insurance, Disability, Employee Assistance Programs, and Group Legal coverage. Buy-Up Life Insurance and Disability coverage available. Eligible for 401K enrollment upon date of hire. Required Qualifications Minimum age of 21 years Bachelor's degree (preferred) Prior sales retail experience (preferred) Prior distribution industry experience (preferred) Basic competency with basic iOS devices Positive & Entrepreneurial Attitude A Success-Oriented, Competitive, and Creative Mindset Basic technical ability (Email / Excel / Text) Desire to learn and implement these learnings Additional Requirements Adhere to the policies and procedures outlined in the employee policy manual and any applicable contracts, signed agreements, and work rules. Cooperates with all management and staff of GLWAS. Follows all MLCC rules and regulations, as they apply to the position. Use alcohol in a responsible manner when related to business activities. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. About Great Lakes Wine & Spirits Great Lakes Wine & Spirits is Michigan's Largest Alcoholic Beverage Wholesaler, servicing all 83 Michigan counties. Employing over 1,000 people with facilities throughout the state, We Are Local, Everywhere. Founded as a family business nearly 80 years ago, the tradition of good business principles has remained the cornerstone of Great Lakes Wine & Spirits success. Honesty, hard work, fair dealing, service and an ongoing commitment to the customers and staff. Great Lakes Wine & Spirits strives to provide an ever-escalating standard of innovation and service to its customers and to responsibly enhance demand for its products. A valid driver's license and an acceptable Motor Vehicle Record (MVR) is required for this position. All applicants will be subject to a driving record check as part of the interview process. Failure to maintain a satisfactory driving record may result in withdrawal of the employment offer or disciplinary action, up to and including termination, if employed. By submitting an application, you consent to the company's screening of your driving record. All offers of employment are conditional based upon completed satisfactory of pre-employment screenings. This includes a background check on a criminal record, physical evaluation, agility(lift) test, and drug screen. Full disclosure is required before a criminal history is investigated and will not constitute an automatic bar of employment. Factors such as the date of offense, seriousness and nature of the violation, rehabilitation, and the position applied for will be taken into account. By submitting an application, you consent to the company's screening of your driving record and the conditions of employment. Job Posted by ApplicantPro
    $40k yearly 3d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Chesterfield, MI?

The average remote support specialist in Chesterfield, MI earns between $26,000 and $65,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Chesterfield, MI

$41,000
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