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Teamlead Consulting & Support (m/f/d)
Hubdrive GmbH
Remote support specialist job in Los Angeles, CA
This is how we work
You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track.
You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans.
You're responsible for planning the team's assignments.
You analyze and assess technical issues and develop suggestions to fix them.
You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met.
You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems.
You train our implementation partners, create technical guides and training materials, and document solutions and best practices.
You personally deliver some key consulting services.
At the end of the month, you check the services and make sure billing to customers and partners is honest.
We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department.
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$74k-119k yearly est. 5d ago
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Teamlead Consulting & Support (m/f/d)
xRM1 Business Solutions
Remote support specialist job in Los Angeles, CA
This is how we work
You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track.
You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans.
You're responsible for planning the team's assignments.
You analyze and assess technical issues and develop suggestions to fix them.
You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met.
You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems.
You train our implementation partners, create technical guides and training materials, and document solutions and best practices.
You personally deliver some key consulting services.
At the end of the month, you check the services and make sure billing to customers and partners is honest.
We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department.
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$74k-119k yearly est. 5d ago
Tech Patent Prosecution Specialist
Vanguard-Ip
Remote support specialist job in Palo Alto, CA
A leading intellectual property firm located in California seeks candidates proficient in engineering and law for roles that intersect with technology giants. The ideal applicant will possess a degree in a relevant field and the capability to engage with technical and legal aspects of cutting-edge technologies including AI and robotics. This position promises opportunities in diverse fields including clean energy and healthcare innovation.
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$76k-129k yearly est. 1d ago
Market Executive: Innovation Tech Banking MD
Jpmorgan Chase & Co 4.8
Remote support specialist job in San Francisco, CA
A leading financial institution seeks a Market Executive in San Francisco to manage relationships within the Software Technology sector and lead banking teams. The candidate will focus on innovative startups and require 15+ years of experience in account management within a Commercial Bank. This role also demands strong communication and problem-solving skills. A competitive salary and benefits are offered for this full-time position, with an emphasis on industry trends and client acquisition.
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$72k-127k yearly est. 2d ago
Bilingual Art Tutor & Behavioral Support Specialist (Spanish/English)
Tutor Me Education
Remote support specialist job in Thermal, CA
At Tutor Me Education, we are revolutionizing the way students learn, and we're seeking passionate teachers and tutors with special education experience to provide 1:1 in-home tutoring in Thermal, CA! If you're committed to making a difference in the lives of students with special needs and helping them achieve academic success, we want to hear from you!
About the Role: As an Tutor at Tutor Me Education, you'll provide personalized, one-on-one tutoring to students with special needs in their homes. You will be responsible for helping students with daily activities, offering moral support, and delivering tailored instruction based on their Individualized Education Plan (IEP).
We are seeking either:
A Registered Behavior Technician (RBT) or professional with equivalent experience providing behavioral or emotional support, and/or
An art tutor or creative instructor experienced in working with individuals with developmental or emotional support needs.
Details:
In-Person Tutoring in Thermal, CA
Schedule: 4-5 sessions a week (tutoring hours TBD)
Rate is between $25 to $35 per hour
Ideal Candidate:
Fluent in Spanish and English (required).
Experience working with individuals with developmental, behavioral, or emotional support needs.
Background in art instruction, creative tutoring, or therapeutic recreation preferred.
RBT certification or comparable behavioral training highly desirable.
Strong skills in redirection, emotional regulation techniques, and rapport-building.
Compassionate, creative, and reliable professional demeanor.
Must pass background check and provide professional references.
Key Responsibilities:
Design and implement art-based learning sessions focused on drawing, creative expression, and confidence-building.
Incorporate positive behavior support strategies and teach coping mechanisms to manage frustration and improve emotional regulation.
Encourage participation and motivation through the student's interests (drawing, comics, Legos, creative projects).
Collaborate with caregivers and day program staff (as appropriate) to ensure consistency and positive progress.
Maintain a calm, patient, and motivating environment that emphasizes structure, empathy, and respect.
Provide feedback and progress updates to the family or care team.
Why Tutor Me Education? At Tutor Me Education, we are dedicated to providing a nurturing, supportive environment where students can thrive. We pride ourselves on offering meaningful tutoring opportunities that make a lasting impact in the communities we serve. Whether you're looking for consistent hours or just want to make a difference, we have a place for you.
Benefits:
Performance-Based Pay Incentives
Voluntary retirement program
Referral program
Flexible schedule
Help students with special needs reach their full academic potential
Equal Opportunity Employer: Tutor Me Education is proud to be an Equal Opportunity Employer, committed to diversity and inclusion. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We encourage candidates from all backgrounds to apply.
Diversity, Equity, and Inclusion: We are committed to fostering an inclusive workplace where every team member feels valued, respected, and empowered. Diversity drives innovation, and we believe it is essential for success.
$25-35 hourly 6d ago
Technical Product Support Specialist
Digilock
Remote support specialist job in Petaluma, CA
We want to hear from you if you are passionate about helping customers and providing exceptional technical support!
As a Technical Product SupportSpecialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products.
In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls.
This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us!
**This role is full-time, on-site in Petaluma, CA**
Responsibilities:
Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀)
Troubleshoot reported problems and get a full understanding of what the customer is asking for and why.
Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base.
Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s).
Identify process improvements and other product features to reduce the number of customer inquiries.
Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels.
Just be awesome and flexible.
Requirements:
Minimum of 2 years working in a Product Support or Customer Service role.
Not afraid of taking an unhappy customer and turning them into a happy one.
Strong analytical and critical thinking skills.
Able to work independently or in a team.
Strong organizational skills.
Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups.
Ability to learn new products, concepts, and eagerness to explore new technology.
Strong organizational and time management skills, with the ability to prioritize tasks effectively.
Excellent communication skills, both written and verbal.
Proficiency in Microsoft Office Suite and other relevant software applications.
Ability to maintain confidentiality and handle sensitive information with discretion.
Attention to detail and accuracy in all work tasks.
Why Should You Apply?
At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward.
We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.
$47k-95k yearly est. 1d ago
Senior Support Engineer
IBM Computing 4.7
Remote support specialist job in San Francisco, CA
Introduction
A career in IBM Software means you'll be part of a team that transforms our customer's challenges into solutions.
Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.
IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.
Your role and responsibilities
As a Senior Support Engineer, you will report to the Manager of Support Engineering and the Senior Support Engineer as a key member of the Global Support & Services organization and advocate for customer satisfaction and success. You will troubleshoot complex issues related to Vault and Vault Enterprise and work to find viable solutions while maintaining detailed communication with customers and responsiveness to their needs. You will contribute to product growth and development via weekly product meetings. You will also attend customer meetings as needed to help identify, debug and resolve the customer issue and will serve as a liaison between the customer and HashiCorp engineering.
This will be a part of our Vault Support Engineering team. This is an exciting opportunity to join a small team and have a direct impact on HashiCorp's fast growing business. This highly visible position will be an integral part of both the support engineering and Vault Open Source/Enterprise teams.
What you'll do:
Reproduce and debug customer issues by building or using existing test environments and tools.
Communicate tactfully with customers: gather info, provide diagnostic and resolution steps, convey process and product guidance
Solve incoming technical support requests within SLA, including high-severity urgent cases.
Continuously increase knowledge and help train the team on 3rd party technologies that integrate with Vault and on new Vault features.
Identify and communicate product usage trends, bugs and feature requests at weekly product engineering meetings.
Collaborate with account managers to schedule, coordinate, and lead customer debugging calls.
Document and record all activity with customers in accordance to both internal and external security standards.
Contribute to product documentation, customer knowledge base, and best practices guides.
Continuously improve process and tools in collaboration with the team.
Periodic on-call rotation for production-down issues.
Provision and bootstrap a Vault cluster without assistance.
Understanding of Vault/Vault Enterprise and the interaction with other products within the HashiCorp Product Suite.
Begin preparation for the Vault Certification Exam
Complete Vault Certification Exam.
Within first 60 days:
Ride along on 1-2 live customer debugging calls.
Effectively triage and respond to Sev 3 & Sev 4 inquiries independently.
Contribute 1 Support Knowledge Base article.
Complete 10 Support Tickets with the guidance of more senior team members.
Effectively triage customer support tickets and understand the difficulty of tickets being submitted
Begin working Sev 2 tickets.
Within first 90 days:
Respond to Sev 1/production down issues with minimal assistance.
Independently find points of error and identify root cause by examining log files.
Create ongoing KB articles that will benefit all customers, 1 article per month.
Meet performance goals set by management for ticket closure per month, SLA, and CSAT.
Required technical and professional expertise
Hands on experience in Support Engineering (or comparable customer-facing technical role), preferably for mission-critical software. Experience with scripting tool of choice to help automate reproduction environments (for example, Bash, Python).
Experience with major cloud platforms, distributed systems, microservice architecture, and containers.
Ability to read complex code for troubleshooting and familiarity with Github.
Experience with REST APIs and command line tools.
Preferred technical and professional experience
Bachelor's degree in Computer Science or equivalent professional experience preferred
DevOps Engineering, Software Engineering, and/or System Administration experience is a plus.
Experience or knowledge with Vault; other HashiCorp tools is a plus.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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$89k-118k yearly est. 2d ago
IT Support Specialist
Spinelli Kilcollin
Remote support specialist job in Los Angeles, CA
Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact-on our industry, our community, and our customers.
Role Overview:
As the IT SupportSpecialist, you'll be the go-to person for all things tech. From setting up devices and managing permissions to standardizing processes and maintaining cybersecurity, your work will support the infrastructure that keeps our team connected and productive. You will also support the administration and optimization of NetSuite and assist in coordinating integrations and user access across key systems.
Location: Los Angeles (Hybrid)
Reports To: COO (in partnership with VP of People)
Key Responsibilities
Monitor and manage GSuite / Google Workspace (users, permissions, groups, security settings)
Maintain and organize permissions across Google Drive, Dropbox, and 1Password as well as SaaS tools and accounts (IE: Uber, Mural, Creative Cloud, ChatGPT Enterprise)
Set up, configure, and maintain company devices (laptops, software, user accounts)
Support onboarding/offboarding processes for all IT-related needs
Monitor and maintain SpamTitan for secure and effective email filtering
Create and implement IT standards of procedure across systems and office locations
Ensure consistency of IT systems, configurations, and tools across all locations
Troubleshoot and resolve IT-related issues in a timely and effective manner
Track, report, and maintain documentation related to system changes, incidents, hardware inventory, and security audits
Support SSO implementation and management across business systems
Own internal communication regarding system updates and IT policy changes
Complete the configuration and rollout of firewalls, NAS, VPN and network security across offices and during travel / hotspots.
Maintain and implement cybersecurity protocols, including updates and compliance measures
Support NetSuite administration and maintenance (user setup, permissions, basic configuration, troubleshooting, and coordination with external developers/consultants)
Assist in maintaining ERP integrations (e.g., Celigo, Shopify, POS systems) alongside cross-functional teams
Provide day to day technical support while maintaining incident logs and documentation
Qualifications
3+ years of experience in IT support or systems administration
Strong working knowledge of Google Workspace, Dropbox, and 1Password
Experience with SpamTitan or similar email security tools
Familiarity with device management (MacOS and Windows)
Experience configuring and maintaining firewalls and managing IT across multiple locations
Strong documentation skills and experience building scalable processes
Highly organized, able to work independently, manage multiple priorities, and communicate clearly with non-technical users
Knowledge of cybersecurity frameworks or compliance standards (SOC 2, ISO 27001, etc.)
Experience with NetSuite administration
Experience supporting integrations (e.g., Celigo, middleware, or API-connected tools) a plus
Compensation: $80,000 - $85,000
Benefits:
Paid Company Holidays
PTO
Health & Dental Benefits
401(k) + matching
Profit sharing + Annual Bonus
Jewelry Allowance
How To Apply:
Send your resume and a cover letter to *****************************. Please include three cultural figures who inspire you in any creative field and why. Impeccable references are required.
Applicants must submit the materials above directly to ***************************** for consideration.
We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!
$80k-85k yearly 4d ago
Litigation Docketing Specialist
Debevoise & Plimpton 4.9
Remote support specialist job in San Francisco, CA
LITIGATION DOCKETING SPECIALIST (San Francisco)
MANAGING ATTORNEY'S OFFICE
Debevoise & Plimpton LLP is a premier law firm with market-leading practices and a global perspective. Our clients look to us to bring a distinctively high degree of quality, intensity and creativity to resolve legal challenges effectively and cost efficiently. We believe in hiring talented and dedicated individuals as members of our administrative community. We draw on the strength of our culture and structure to deliver the best of our firm to our lawyers and clients through true collaboration. The firm is seeking a full-time experienced Litigation Docketing Specialist to become part of the Managing Attorney's Office. The Litigation Docketing Specialist will sit in the firm's San Francisco office and will be expected to interact professionally with administrative staff and lawyers. This is a non-exempt position and reports to Counsel, Managing Attorney.
Responsibilities include but are not limited to:
Entering data into the firm's docketing and calendaring system.
Performing electronic court filings in federal, state and appellate courts.
Responding to requests for recommendations of experts, arbitrators and other outside counsel.
Monitoring cases and retrieving documents with the use of various online resources.
Serve documents and file documents in court.
Assisting with maintenance of corporate diary.
Assisting with procedural and filing requirements of California state and federal courts.
Requirements:
Bachelor's degree or equivalent work experience.
Minimum 1-2 years of litigation docketing specialist experience required.
Experience with Court Management System such as CourtAlert, eDockets or CompuLaw.
Westlaw and/or Lexis.
PACER and any of the main California state court e-filing vendors (e.g., OneLegal).
Court running experience.
Familiarity with California procedural codes and Fed. R. Civ. P. as pertinent to docketing and calendaring.
Familiarity with Outlook, Word, Excel.
Data entry experience.
Strong client service ethic.
Ability to learn and retain detailed information about court procedures and documentation.
Strong organizational and communication skills.
Ability to juggle multiple tasks and deadlines, the ability to work effectively as a member of a team, and the ability to work well under pressure.
Ability to work paid overtime, occasional nights and weekends, and flexibility in starting time (as needed).
TO APPLY:
A resume and cover letter are required to apply for this position. Please tell us where you saw this posting and send required materials to:
Human Resources
Ahan Kim Morris, Talent Manager
**********************
Debevoise & Plimpton LLP
650 California Street
Suite 3100
San Francisco, CA 94108
Debevoise & Plimpton LLP is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other legally protected category in accordance with U.S. law.
$76k-105k yearly est. 3d ago
Principal Enterprise IT Engineer
1X Technologies As
Remote support specialist job in Palo Alto, CA
Principal Enterprise IT Engineer, IT & Security
About 1X We're an AI and robotics company based in Palo Alto, California, on a mission to build a truly abundant society through general-purpose robots capable of performing any kind of work autonomously. We believe that to truly understand the world and grow in intelligence, humanoid robots must live and learn alongside us. That's why we're focused on developing friendly home robots designed to integrate seamlessly into everyday life. We're looking for curious, driven, and passionate people who want to help shape the future of robotics and AI. If this mission excites you, we'd be thrilled to hear from you and explore how you might contribute to our journey.
Role Overview The Principal Enterprise IT Engineer will lead the strategy, architecture, and implementation of enterprise IT systems across the company. This role will define standards for identity, endpoint management, collaboration, and security while scaling IT infrastructure to support rapid organizational growth. You'll play a key leadership role, mentoring senior engineers and influencing cross-functional and executive stakeholders to align IT operations with strategic business needs.
Responsibilities
Define and drive enterprise IT strategy, architecture, and roadmaps across identity, collaboration, and device platforms
Lead administration and scaling of Google Workspace, Okta, Intune, and MDM platforms with a focus on Zero Trust principles
Develop and implement automation frameworks and scripting (Bash, Python, PowerShell) to streamline IT operations
Align IT systems with compliance standards (e.g., SOC2, ISO 27001) and proactively mitigate enterprise risks
Ensure seamless integration of IT systems with engineering, manufacturing, and robotics environments
Act as senior escalation point for IT operations, mentoring IT engineers and building a high-performance function
Influence executive and cross-functional stakeholders to ensure IT strategy supports business growth
Requirements
Expert-level knowledge of Google Workspace, Okta, Microsoft Intune, and MDM platforms across multiple OS (mac OS, Windows, iOS, Android)
Strong scripting and automation skills (Bash, Python, PowerShell); experience implementing Zero Trust security
Proven experience scaling IT systems globally in high-growth, cloud-first or hybrid environments
Ability to lead IT architecture initiatives and partner with executive and security leadership
Experience mentoring senior IT engineers and leading high-performance teams
Preferred: Familiarity with Terraform, Ansible, and IT support for robotics or engineering-heavy environments
Preferred: Certifications such as CISSP, Okta Certified Architect, Google Workspace Admin, or Microsoft Enterprise Mobility
Benefits & Compensation
Salary Range: $180,000 - $235,000
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Equal Opportunity Employer 1X is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, marital status, medical condition, genetic information, disability, military or veteran status, or any other characteristic protected under applicable federal, state, or local law.
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$180k-235k yearly 1d ago
Technical Support
LTS-Video Solutions for Security Professionals
Remote support specialist job in Industry, CA
Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction.
ESSENTIAL JOB FUNCTIONS
Maintain an in-depth knowledge of our complete line of products and services.
Embrace and learn the Video Surveillance / CCTV technologies and their applications.
Provide product demos and technical training to the sales team and customers.
Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals.
Build and test PC-based DVR systems to customer's specifications.
Provide prompt and effective customer service and technical support.
Service customers in an effective and efficient manner; partner with internal teams proactively.
Answer calls and emails regarding technical support requests and log into ticketing systems.
Perform other duties as assigned
ESSENTIAL REQUIREMENTS
Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls
Ability to maintain confidential business information
Ability to respond to customers in a timely and effective manner
Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook)
Ability to work independently with minimum supervision
Ability to work under pressure
Strong troubleshooting, problem-solving, and team player mindset is a plus
Proactive and enthusiastic to excel
OTHER REQUIREMENT
Domestic and/or International Travel may be required (up to 25%)
Willing and able to work additional hours when needed
Bend, lift, open and move product and related office items varying in weight up to 30lbs,
EDUCATION
1+ Years of Professional Experience in technical support or related areas
Experience in the security system industry is highly desired
A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required
Preferred certificate: CompTIA A+
Fresh graduates will also be considered
$39k-65k yearly est. 2d ago
Field Support Engineer
Net2Source (N2S
Remote support specialist job in Mountain View, CA
Job Title: Field Services Engineer
Top Skills:
· Provide basic troubleshooting for mac OS, Mac hardware, peripherals, and common software issues.
· Serve as the first point of contact for IT support requests submitted via JIRA Service Management; respond to and resolve Tier 1 support tickets or escalate as needed
Job Description/Responsibilities:
· Serve as the first point of contact for IT support requests submitted via JIRA Service Management; respond to and resolve Tier 1 support tickets or escalate as needed.
· Provide basic troubleshooting for mac OS, Mac hardware, peripherals, and common software issues.
· Provision and configure laptops using Kandji (MDM); handle device shipping and asset updates.
· Manage user and application access in Okta (account setup, deactivation, MFA, permissions).
· Support Google Workspace (Gmail, Drive, Calendar) and collaboration tools including Slack and Zoom.
· Escalate issues appropriately and follow documented IT processes.
$100k-157k yearly est. 2d ago
San Francisco Litigation Docketing Specialist
Friedman Williams 3.8
Remote support specialist job in San Francisco, CA
A premier law firm in San Francisco is seeking a full-time Litigation Docketing Specialist to join the Managing Attorney's Office. This role involves entering data into the docketing system, filing documents in court, and assisting with California court procedures. Ideal candidates will have at least 1-2 years of experience as a litigation docketing specialist, familiarity with various court management systems, and strong organizational and communication skills. The position requires the ability to work under pressure and potentially outside standard hours.
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$46k-70k yearly est. 4d ago
Autonomy Systems Engineer: Field Deployments & Debug
Pronto 4.1
Remote support specialist job in San Francisco, CA
A pioneering tech company in San Francisco is seeking a Robotics Engineer who excels in system-level debugging and end-to-end feature delivery for autonomous trucks. The successful candidate will develop and validate autonomy features, lead technical deployments, and collaborate across various teams. Requirements include 2+ years of software development experience and strong programming skills in modern languages. A role involving occasional travel to customer sites is also included.
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$105k-155k yearly est. 3d ago
IT Engineer - Onsite SF, Autonomous & Impactful
Hard Yaka
Remote support specialist job in San Francisco, CA
A fast-growing tech company based in San Francisco seeks an experienced IT Engineer for contract work. You will manage IT operations, leading employee onboarding and troubleshooting. Candidates should have 3-5 years of experience in IT roles, with skills in Google Workspace and troubleshooting. The position requires reliable execution and communication skills. You will work in the office three days a week, participating in an innovative tech culture that values diversity and collaboration.
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$113k-161k yearly est. 3d ago
Network Administrator (Korean Bilingual)
NHN Global
Remote support specialist job in Los Angeles, CA
Company
NHN Global is a technology company that focuses on cultivating valuable platforms and experiences with solutions, services, and tools that connect people and ideas to progress industries forward. Founded in 2018, NHN Global owns and manages different platforms businesses in e-commerce and entertainment. NHN Global is based in Los Angeles and is a subsidiary of NHN in Korea. ************************
Department (*************************************************
FASHIONGO is the leading B2B wholesale online marketplace that enables the fashion industry to connect and discover new opportunities. Established in 2002 in the heart of the Los Angeles Fashion District, FASHIONGO supports the global wholesale industry to buy and sell the latest trends in fashion & lifestyle on a one-stop platform. With thousands of brands and close to 1 million registered retailers, FASHIONGO provides powerful tools, best-in-class service, and insightful data. Driven by technology, FASHIONGO is how buyers and sellers of all stages shop smarter, sell more, and grow faster. FASHIONGO is part of NHN Global.
Responsibilities
Design, implementation, configuration and troubleshooting of complex wired/wireless networks
Design, implementation, configuration, installation and technical support of cloud (AWS, Azure) and office network architectures
Troubleshoot wired/wireless networking related issues
Configure and maintain firewalls (PaloAlto preferred)
Configure VPNs (IPsec or SSL) and Layer 2 extensions between sites
Support authentication and access management using TACACS (Clearpass) and related technologies
Collaborate with cross-functional IT teams to plan, document, and deploy network upgrades and solutions
Diagnose and resolve network performance issues, security incidents, and connectivity problems
Conduct system analysis, research new technologies, and propose design enhancements to improve performance and reliability
Provide technical guidance, mentorship, and support to IT and networking staff
Required Qualifications
Bachelor's degree in computer science, computer engineering or related field; equivalent experience accepted
Bilingual proficiency (English + Korean)
0-3 years professional network engineering experience, especially experience in cloud
Be intimately familiar with modern cloud-based infrastructure and the network design primitives of AWS, e.g. VPCs, subnetting, routing, VPNs, peering, private link / private service connect, transit gateway, cloudfront and gateway load balancer
Understanding of network security concepts including firewalls, intrusion detection and prevention, LAN segmentation and network access controls
Working knowledge of service mesh and load-balancing concepts, and be eager to implement these in a multi-cloud environment
Experience in designing, architecting, configuring and supporting complex network topologies, including cloud, data center and cloud-connected environments
Experience in public cloud hosting network features, strong preference given towards AWS platform
Understanding of analytical and troubleshooting skills with the ability to isolate and resolve complex network issues
Experience operating wireless networks built on Aruba solutions
Preferred Qualifications
Knowledge of various network switch platforms : Cisco/Arista/Juniper/HP
Experiences in network monitoring tools (e.g, Grafana, PRTG)
Experience in ansible
Knowledge of DNS, SNMP, ARP, DHCP
Experience in ELK(Elasticsearch, Logstash and Kibana)
Physical Abilities
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands and fingers, handle or feel; reach with hands and arms, climb or balance, stoop kneel, crouch, crawl. The associate must occasionally lift and/or move up to 50 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Benefits
Annual incentive bonus
Medical/Dental/Vision coverage for the employee and their dependent families (0% deduction)
401(k)
Life insurance
Accidental Death & Dismemberment coverage
Long-term disability benefits
Health & Dependent Care FSA
PTO - 15days for the 1st year (+1day every year). Maximum 25days
Marriage, Bereavement, Parental leave + equivalent subsidy
Professional Development Assistance
Employee Service Award
Company paid lunch when working at the office
Fully stocked office kitchen (beverage and snacks)
Free parking
$70k-92k yearly est. 1d ago
Trademark Docket Specialist
Buchanan Legal Professional Services
Remote support specialist job in San Jose, CA
A leading, nationally recognized law firm with a premier intellectual property practice is seeking an experienced Trademark Docket Specialist to support the accurate and strategic management of sophisticated U.S. and international trademark portfolios. This role is integral to the success of a highly regarded trademark practice that advises innovative, market-leading companies across technology, life sciences, and emerging growth sectors.
This role will be hybrid and can sit in San Francisco, Silicon Valley, Santa Monica, NYC, Boston, or DC.
Key Responsibilities:
Accurately docket U.S. and international trademark prosecution, maintenance, and enforcement deadlines on a daily basis
Review incoming trademark correspondence and documents to identify critical dates, status updates, and required actions
Maintain client-specific docketing requirements using industry-standard docketing systems
Respond to inquiries from attorneys, paralegals, and staff regarding docket entries and deadlines
Conduct online research using USPTO, WIPO, and other trademark databases to confirm status and retrieve relevant information
Generate and distribute customized docketing reports for internal teams and clients
Process and route incoming trademark-related mail and electronic communications
Assist with special projects, data audits, system clean-ups, and data integrity initiatives
Support electronic filing, document management, and uploading to client extranets and internal systems
Collaborate with team members to ensure compliance with firm policies and client guidelines
Desired Skills & Qualifications:
Minimum 2 years of trademark docketing experience in a law firm or corporate IP department preferred
Associate's or Bachelor's degree in a related field preferred
Strong knowledge of U.S. and international trademark procedures; familiarity with the Madrid Protocol preferred
Experience with trademark docketing systems such as WebTMS, Symphony, IPFolio, or similar platforms
Exceptional attention to detail with strong proofreading, organizational, and analytical skills
Ability to review and interpret complex legal documents with accuracy
Excellent written and verbal communication skills
Proven ability to manage multiple priorities and meet strict deadlines in a fast-paced environment
Proficiency in Microsoft Office (Excel, Word, Outlook); experience with document management systems a plus
Commitment to confidentiality and data security standards
Familiarity with USPTO and international trademark databases
Experience with electronic filing systems strongly preferred
$48k-97k yearly est. 1d ago
CATERING SPECIALIST
Mendocino Farms 4.1
Remote support specialist job in San Francisco, CA
Posted Tuesday, January 路 13, 2026 at 8:00 AM
HIRING IMMEDIATELY at Mendocino Farms!
NOW HIRING A CATERING SPECIALIST!
Make up to $20.00 - $25.00/hr including tips!
We're not just selling sandwiches and salads. We're selling HAPPY!
Catering Specialists
Lead the store's Catering Team and work closely with catering clients. Manage the daily execution of all catering orders. Complete daily sales building tasks to promote continuing growth of the catering program.
Perks and Benefits
401(K) Match, and other ancillary benefits*
Paid sick leave
Employee assistance program
English at Work classes - Learn English at work!
Parking & Transit Reimbursement*
Discounted tickets through Tickets at Work
Pet Insurance
Free and delicious Mendo Meals on every shift!
Clear path for growth and development
Competitive Pay
Tips - ALL Mendo Team Members participate in the tip pool!
All Mendo Team Members are paid on a bi-weekly basis
Schedule
Full-time hours available from Monday - Friday
We're Looking for Team Members that have the following:
Great personalities, personality is everything!
An overwhelming desire to help people!
The ability to SELL HAPPY!
You'll spend your day passionately connecting with our guests!
About Mendo
We were founded with the vision to offer so much more than food, and since 2005, we've never let the spark of happiness go out! We Sell HAPPY!
Food is our love language! We connect guests to culinary adventure with our approachably adventurous menu. We use fresh ingredients you can feel good about. We believe that every guest is a friend we haven't made yet or one we're welcoming back!
Does this get you excited?! Then this is the opportunity you have been waiting for!
Apply today to learn more about this exciting opportunity to become part of the Mendo Team!
*For Team Members who qualify
Mendocino Farms is an equal أجزاء opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Mendocino Farms will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Fair Chance Initiative for Hiring. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
SF 300 Mission, 300 Mission St., San Francisco, California, United States of America
#J-18808-Ljbffr
$20-25 hourly 4d ago
Stretch Specalist
Life Time Fitness
Remote support specialist job in Chula Vista, CA
PT-Stretch Specialists are responsible for supporting all members in championing happier, and healthier lives by building and nurturing relationships. They will provide branded Assisted Stretch and Recovery sessions to help members feel and move better. They provide a positive member experience that is educational, supporting, and upholds the integrity of the Life Time Brand.
Job Duties and Responsibilities
Develops safe, professional, and comprehensive client programs that drive client goal achievement and retention.
Leads clients through assisted stretch sessions using techniques like PNF and contract-relax stretching.
Leads clients through recovery sessions using techniques like assisted stretching, hypervolt percussion, and breathing drills.
Reads, watches, and engages in all required training's associated with the role.
Conducts stretch and recovery demos for new clients including pre-participation screening, Medical History, Lifestyle questionnaire, and goal setting to assess and recommend stretching programs.
Provides fitness floor assistance to all members to ensure safety, provide education, and motivate members.
Promotes and sells stretch session programs and other personal training services.
Completes all administrative requirements associated with each client's fitness plan.
Remains current on certifications and new trends in the industry.
Ensures all members feel competent, confident, and connected by providing superior customer service through complimentary and based services/programming.
Documents all aspects of client programming.
Remains current on credentials and continuing education to advance throughout the levels program.
Position Requirements
High School Diploma or GED
Certified personal Trainer
CPR and AED Certified
Knowledge of assisted stretching and other recovery techniques
Ability to perform an aerobic activity for the duration of a class and be able to bend, stand, reach, climb and lift up to 50 pounds
Preferred Requirements
At least 1 year of personal training experience
Bachelor's degree in Kinesiology, Sports Medicine or other related field
Assisted Stretching Certification (AIS, FST, or similar)
Pay
This position receives a base hourly rate of $16.50. This position is also eligible to receive incentive pay based on personal production.
Benefits
All team members receive the following benefits while working for Life Time:
* A fully subsidized membership
* Discounts on Life Time products and services
* 401(k) retirement savings plan with company discretionary match (21 years of age and older)
* Training and professional development
* Paid sick leave where required by law
Full-time Team Members are eligible for additional benefits, including:
* Medical, dental, vision, and prescription drug coverage
* Short term and long term disability insurance
* Life insurance
* Pre-tax flexible spending and dependent care plans
* Parental leave and adoption assistance
* Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
* Deferred compensation plan, if the team member meets the required income threshold
For California residents, please review ****************************************************** for information about our privacy practices, including the information we collect and your rights relating to your information.
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
$16.5 hourly 8d ago
IT Technician
Sierra Pacific Industries 4.7
Remote support specialist job in Red Bluff, CA
We train and promote from within Excellent low-cost health benefits Retirement plan with employer-paid contributions Paid vacation and 10 holidays At Sierra Pacific Industries, we understand our greatest strength is the people who choose to build a career with us. We are a fourth-generation family-owned company that has grown to be one of the largest lumber and millwork producers in the United States. Our more than 6,000 employees are proud to work at our state-of-the-art sawmills and other facilities, including: manufacturing, custom wood-framed windows, fabrication, millwork, veneer, cogeneration, trucking, forestry, and other operations.
We are a fourth-generation family owned, family-oriented company where employees are respected, integrity is valued and a strong work ethic is recognized and rewarded. We are looking for an IT Technician to become a valued member of our IT team that takes pride in effectively responding to business needs and directly contributing to the success of the company. This position is not remote and will be based from Red Bluff, California.
About the Position
* Actively support the company IT operations throughout U.S. utilizing strong PC and network knowledge
* Efficiently and effectively troubleshoot and resolve technology issues by phone and/or remote-control tools
* Communicate with users to provide positive results and excellent user experience
* Coach and demonstrate for users best practice problem-solving methods
* Build, diagnose, and repair PCs, laptops, and printers
* Efficiently and conscientiously manage an inventory of computer components and supplies
* Address various and concurrent issues with timely and effective resolution
* Understand file/folder sharing, device sharing, and permissions
* Troubleshoot various network and Wi-Fi issues to completion
* Work effectively within a Help Desk covering multiple time zones
* Install and support Microsoft, IBM i, and other business software and licensing
Qualifications
* Two years' computer and network problem-solving experience (commercial/large network environment a plus)
* Knowledge of Windows Desktop, Server operating systems, Microsoft Azure, and Active Directory/Entra ID
* Experience with Microsoft Windows, Microsoft 365, and Exchange
* Working knowledge of TCP/IP, DNS, DHCP, and Group Policies
* Familiarity with remote connection to a business network: VPN, Wi-Fi, WANs, & LANs
* Experience with Zebra label printers is preferred
* CCNA and/or A+ certifications or equivalent education is recommended
* Business network, wireless, and VOIP skills preferred
* Knowledge of anti-virus software and other desktop security products is preferred
* Ability to successfully work both independently and in a team environment
Why Join Our Team?
Because this is more than an invitation, it's a commitment to offer opportunities for personal and professional growth to everyone! We ask people to grow with us and make the company even better.
We provide an excellent benefit package including a full Health Benefits Plan (including medical, dental, and vision) with low-cost premiums, a 401(k) with Company Match, additional Retirement Contributions, and company-paid Life Insurance.
How to Apply
If you are qualified and would like to join our team,
please send a cover letter referencing this position and a resume to:
Sierra Pacific Industries
Human Resources
PO Box 496011
Redding, CA 96049
**************
or apply online and view all our career opportunities at: spi.careers
Sierra Pacific is an (EOE) Equal Opportunity Employer, including those with a disability and veterans.
The general wage range for this position at Sierra Pacific Industries is from $20 and $30 per hour, and is dependent upon a number of factors, including, but not limited to: relevant work experience, skill, knowledge, and/or education.
About Our Company
Sierra Pacific Industries is a fourth-generation family-owned company based in Northern California that started in 1949 and has grown to be one of the largest lumber and millwork producers in the U.S., employing around 6,500 crew members. Sierra Pacific continues to be a company where its employees are proud to work at state-of-the-art facilities and others strive to become part of the team.
We own and sustainably manage more than 2.4 million acres of timberland in California, Oregon, and Washington. Our forests are sustainably managed under a 100-year plan by Registered Professional Foresters, Wildlife Biologists, Botanists, and other professionals. We are growing forests for our future, planting over 6 million new trees every year. In Spring 2024, we planted our 300 millionth seedling on our timberlands. This milestone was decades in the making, reflecting our commitment to sustainable forest management and ensuring we have forests not just for today, but for generations to come.
Sierra Pacific effectively uses nearly 100% of every piece of wood we bring to our facilities. In fact, any small amount that isn't turned into hand-crafted doors and windows, millwork, lumber, or landscaping material is actually converted into electricity in our eight biomass-fueled power plants.
We are proud that all Sierra Pacific facilities follow our drug-free and tobacco-free policies. As part of our safety in the workplace policy, an offer of employment is subject to a negative drug screen result. We use E-verify to verify the social security number and work authorization of all newly hired employees. Sierra Pacific is an (EOE) Equal Opportunity Employer, including those with a disability and veterans.
At Sierra Pacific Industries, we understand our greatest strength is the people who choose to build a career with us.
What does it mean to be part of the Sierra Pacific family? It means you are a valued team member and part of a growing, fourth-generation family-owned, forest products company built on hard work, innovation, and wise investments.
With around 6,500 crew members in over 30 states, Sierra Pacific offers many opportunities for personal and professional growth; from entry-level to skilled trades, from truck drivers to sales managers, from foresters to engineers - for everyone! We invite you to learn more about our history, our 2.4 million acres of forestlands, and our state-of-the-art wood product and window manufacturing facilities at ************************
As part of our safety in the workplace policy, an offer of employment is subject to a negative drug screen result. We are also proud that all Sierra Pacific facilities follow our tobacco-free policy. Sierra Pacific adheres to E-verify to verify the social security number of all newly hired employees. Sierra Pacific is an (EOE) Equal Opportunity Employer, including those with a disability and veterans. If you are an individual with a disability and need accommodation to complete the application process, please call ************ or write to Sierra Pacific Industries at PO Box 496011, Redding, CA 96049.
How much does a remote support specialist earn in Chico, CA?
The average remote support specialist in Chico, CA earns between $36,000 and $89,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in Chico, CA