Remote support specialist jobs in Coeur dAlene, ID

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Who We're Looking For: Are you the go-to person when tech goes rogue? The one colleagues ping when Wi-Fi acts up or software throws a tantrum? Join us as a Service Desk Escalation Engineer and be the hero who transforms tech chaos into calm. No capes required-just your sharp skills and a passion for problem-solving! Your Mission (should you choose to accept it): * Rescue & Resolve: Tackle escalated tech issues from Level 1-hardware gremlins, software glitches, and network hiccups don't stand a chance. * Build & Conquer: Install, configure, and optimize systems, apps, and devices like a pro (bonus points for creativity). * Secure the Fort: Manage user accounts and security settings to keep our digital kingdom safe. * Document Like a Legend: Track solutions in the ticketing system so your expertise lights the way for others. * Update & Protect: Deploy patches and updates to keep systems running smoothly and securely. * Collaborate: Partner with team members and other IT teams to crush complex challenges. * Be the On-Site Hero: Provide remote and in-person support, sometimes saving the day means showing up IRL. * Mentor Newbies: Share your knowledge to help Level 1 techs grow into IT rockstars. Your Superpowers (a.k.a. Qualifications): * Education: Degree in IT, Computer Science, or related field (or equivalent hands-on wizardry). * Experience: 2-4 years in IT support (you've seen it all, from password resets to network meltdowns). * Tech Mastery: Windows, mac OS, Active Directory, Office 365, and networking are your bread and butter. * Tools of the Trade: Familiar with ITSM tools and ticketing systems (you keep things organized, even when chaos reigns). * Soft Skills: Clear communicator, problem-solver extraordinaire, and a customer service mindset that turns frowns upside down. * Certifications: CompTIA A+, Network+, or Microsoft certs are a plus, but not a must. Why You'll Love It Here: * Team Vibes: Work with a crew of tech-obsessed, snack-fueled, meme-sharing colleagues who've got your back. * Grow Fast: Level up your skills with real-world challenges that keep you sharp. * Perks: Competitive salary, health/dental/retirement benefits, and company-issued gear (because heroes need tools). * Fun Stuff: Team outings, nerf gun battles, and a culture that celebrates wins both big and small. The Nitty-Gritty: * Location: Primarily office-based, with occasional travel to client sites (adventure included). * Flexibility: Occasional on-call or shift work (for those who thrive under pressure or live on coffee). * Physical Skills: Able to lift 50 lbs (because cloud storage hasn't replaced all the heavy lifting… yet). Ready to Join the Crew? If you're ready to fix, troubleshoot, and high-five your way through the IT world, hit "Apply" now. Warning: This role may cause spontaneous bursts of pride, endless learning, and a permanent spot as the office tech guru. Let's build a smoother digital future-one ticket at a time.

The RRS Customer Technologies Technician supports Red River Software's products for customers nationwide. In this role, you will intake, document, triage, investigate, and resolve complex technical issues in a fast-paced, customer-focused environment. As your expertise with RRS products grows, you will also assist with remote software installations, working closely with customers and service providers to ensure smooth deployment and a high-quality experience. The position requires strong technical aptitude, exceptional attention to detail, and a proactive, solutions-oriented mindset. Technicians work cross-functionally to troubleshoot advanced issues, maintain accurate documentation, provide customer training, mentor new employees, and contribute to internal knowledge resources. They help manage escalated cases, perform quality assurance checks, and support continuous improvements across the support team. Qualified candidates bring experience in technical support, customer communication, issue documentation, and use of tools such as Microsoft Office, CRM platforms, and SQL databases. Success in this role depends on strong problem-solving skills, the ability to collaborate effectively with both technical and non-technical stakeholders, and a commitment to delivering efficient, customer-centered solutions. : Summary The RRS Customer Technologies Technician is responsible for supporting Red River Software's products for customers nationwide. C-store Industry experience preferred.In this role, you will intake, document, triage, investigate, and resolve complex customer software issues within a fast-paced, collaborative environment. As your knowledge of Red River Software products deepens, you will also assist in performing and supporting remote installations of these solutions, partnering with customers and service providers to deliver a high-quality experience that helps their businesses operate efficiently and profitably. The Customer Support team is comprised of dedicated, multi-functional professionals operating in a dynamic, customer-centric environment. We seek individuals who demonstrate exceptional attention to detail, a strong technical aptitude, and a proactive, solutions-oriented mindset. Job Description General Responsibilities: Provide a high level of customer service to our customers and internal team members. Respect and value diversity. Excellent customer service skills and telephone support etiquette. Review, research, and resolve the most complex and high-priority issues. Maintain accurate data capture in tickets to enable integrity and complete customer communications. Respond to, analyze, investigate, problem solve, and resolve users' incidents/tasks promptly. Build and maintain a strong technical and analytical understanding of RRS to resolve issues without the need to escalate to other technical teams, wherever possible. Manage escalated technical issues and coordinate fixes across departments. Proficient in interacting with and creating a collaborative working environment amongst and with technical staff, non-technical end-users, and multiple levels of management. Provide advanced troubleshooting assistance, including changes in status and next steps. Assist with training new employees. Train users on the use of the software products and processes. Show proper procedures to follow during day-to-day activities. Act as a mentor for new employees. Maintain records of customer communications, including documenting problems and resolutions. Monitor support queues to ensure that reported issues are being triaged and addressed promptly. Create and maintain knowledge base articles to support team development and efficiency. Develop an ability to train end-users in the use of the software. Conduct quality assurance checks on resolved tickets to ensure customer satisfaction and follow up on open issues to provide timely updates to customers. Assist in installing hardware, software, and peripheral equipment, following design or installation specifications. Demonstrates good judgment in independently selecting methods and techniques for obtaining solutions. Passion and Initiative regarding technical support processes, standardization, methodologies, and documentation. Proven personal time and capacity management skills minimizing white-space or idle time . Participate in professional organizations to stay current and relevant and improve expertise as it relates to the information technology industry. Creativity when it comes to finding ways to make the software work for unexpected customer needs. Qualifications and Education Requirements 2+years experience in any of the following industries: Accounting/Bookkeeping, Fuel Jobbers Operations, CO-OP Operations, Fuel Station Servicing, 2+ years' proven experience in a technical/systems support role with direct customer interaction. 3+ years experience with Microsoft Office Suite including MS Outlook, MS Teams, MS Excel, MS Word 2+ years experience in the documentation of issues, processes, and SOP's (Standard Operating Procedures). Preferred Skills Associate or bachelor's degree (Optimal areas of study include: Computer Science, Operations, Business, Accounting, SQL Databases). Experience with identifying and assisting in developing process improvements. 2+ years of experience utilizing an enterprise CRM solution. (Hubspot) 2+ years of experience working with SQL databases, including writing and optimizing queries, statements, and stored procedures. Experience managing customer expectations regarding issue resolutions, install scheduling changes, and customer concerns. Skilled in software testing and troubleshooting to identify and resolve potential issues. Worker Type: Regular Number of Openings Available: 1

Job Description Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Job Summary The Client Support Technician for the Kalispel Tribe of Indians (KTI) is responsible for Tier 1 and Tier 2 support used in business systems owned and managed by KTI, and for supporting the users of those systems. The Client Support Technician maintains and operates systems through effective troubleshooting, repair, and performance analysis to ensure a stable environment. Client Support Technicians activities include installing, maintaining, repairing, and overhauling systems, and equipment platforms, to include telecommunication, data, audio visual, and network infrastructure. Client Support Technicians manage client user and device accounts. Clients Support Technicians remove, and replace components and peripherals to restore, and resolve software and hardware issues for end-users. Responsibilities Strategy & Planning • Conduct research, evaluate, and recommend products and services to support project and client requirements. • Suggest improvements to IT business processes and procedures to enhance efficiency and improve service levels. • Alert management to emerging trends in incidents. Acquisition & Deployment • Work with software and hardware vendors to request service regarding defective products. • Maintain and replace deployed technology and add modern technologies, as necessary. • Assist contracted specialist, technical personnel, or vendors to implement projects, solve problems, and extend knowledge base. Operational Management • Provide Level I support of technology resources and acts as an escalation point for advanced requests to team members and guests in all tribal government and business operations. • Monitor systems, and notify IT Support staff about outages including troubleshooting, scope, and impact information. If needed, determine the correct IT Support section, and escalate outage or functionality issues. • Log and track calls and issues using the ticket management database and maintain history records and related problem documentation. • Transfer ticketed work to other IT Support sections correctly and monitor the work as it progresses to resolution. Ensure all ticket work adheres to service level agreements, departmental policy, and standard operating procedures. • Configure, install, move, and change end-user devices, including cabling and connectivity. • Confront incidents, research solutions through internal and external knowledgebase, performs hands-on fixes when remote tools are not appropriate, and test resolution to ensure problem has been adequately resolved. • Report information-security incidents and with guidance from senior team members execute corrective security procedures. • Establish and maintain Preventative Maintenance (PM) schedules for system assets. • Install and configure operating system and application software on company devices. • Assist with creation of user documentation, including checklists, manuals, and procedures. • Train users on software and hardware as required. • Periodically test disaster recovery equipment kits to ensure business continuity. • Other duties as shall be assigned. Supervisory Responsibilities This position has no supervisory responsibilities. Position Requirements Formal Education & Certification • Associate degree in Information Technology, or equivalent in Information Technologies (or closely related fields) is strongly preferred. • Two additional years of hands-on experience may be substituted for academic requirements. • CompTIA A+ certification is preferred; certification within six months of employment is required, including regular progress toward certification. Knowledge & Experience • Two (2) years of practical experience with installation, operation, and maintenance of client systems and services. • A minimum of two (2) years of direct, hands-on experience in procurement, configuration, deployment, management, and administration of end user devices. • Two (2) years of practical knowledge with current Microsoft Office environment and Microsoft applications and the ability to assist users using the applications and troubleshoot program errors. • Two (2) years of practical experience with current Windows desktop, MacOS and iOS operating systems. • Two (2) years of practical experience with Windows command line and PowerShell utilities including Ping, Trace Route, IP Config, and gpresult. • Working knowledge of Active Directory, Group Policy Management, and Computer Management tools. • Working knowledge of Internet search engines and advanced technical language to perform searches for solutions to technical problems. Personal Attributes • Ability to communicate clearly and effectively with technical and non-technical audiences, verbally and in writing (including writing reports and presentations, business correspondence and procedural manuals) in a predominantly English-speaking environment. • Ability to troubleshoot, diagnose, analyze, detect, and repair equipment failures and malfunctions. • Ability to present ideas in business-friendly and user-friendly language. • Ability to deal with conflicts and tense situations in a professional manner. • Strong customer service orientation. • Experience working in a team-oriented, and collaborative environment. • Ability to conduct research into client system issues, standards, and products. • Highly self-motivated and directed; able to effectively prioritize and execute tasks in a high-pressure environment with minimal supervision. • Keen attention to detail. • Proven analytical and problem-solving abilities. Other Requirements • Ability to obtain and maintain a Tribal Gaming License and a Washington State Class III Gaming License. • Valid driver's license (Must be in possession while operating a Tribal Vehicle). Physical Demands • Requires the ability to lift and/or move objects weighing up to 50 pounds. • Constantly requires the ability to give and receive detailed information through verbal communication. • Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly. • Constantly requires working with fingers rather than the whole hand or arm. • Constantly requires repetitive movement of the wrists, hands and/or fingers. • Constantly requires walking or moving about to accomplish tasks. • Often requires standing and/or sitting for sustained periods of time. • Often requires ascending or descending stairs or ramps using feet and legs and/or hands and arms. • Occasionally requires raising objects from a lower to a higher position or moving objects horizontally. • Occasionally requires stooping which entails the use of the lower extremities and back muscles. Work Environment • This position is performed primarily in an office environment. • This position requires occasional overtime or work to be performed outside general business hours. Some Holidays, evenings or weekends, shift work, or on-call work may be required. • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Travel Requirements Local travel to support KTI businesses may be required. This travel may be required on a regular basis. Travel outside of the area and state is occasionally required. Out of area travel time is typically less than a week in duration.

Job DescriptionDescription: Join the URM Stores Team as a Workers' Comp & Leave Specialist! Are you detail-obsessed, people-oriented, and ready to make a real impact? URM Stores, Inc. is on the hunt for a dynamic Workers' Comp/Leave Specialist to assist on all Workers' Comp/Leave management operations across multiple states. In this role, you'll be the go-to for all things FMLA, ADA, state and local leave laws, and both short- and long-term disability programs. You'll also assist our Workers' Comp/Leave Manager with claim processes in partnership with our third-party administrator and assist with our Lite Duty Work Program from start to finish. At URM, we keep things fast paced and fun. Our HR team is tight-knit, experienced, and all about collaboration. Whether we're tackling tough challenges or celebrating big wins, we've got each other's backs and always bring positive energy to the table. If you're ready to grow your career, solve meaningful problems, and work with one of the top HR teams in the Pacific Northwest-this is the place for you! Important Note: This role is 100% on-site-remote work is not available. What You'll Own & Deliver: Assist with the Workers' Comp Process: Assist with the full lifecycle of Workers' Compensation claims from start to finish-ensuring accurate, timely handling and helping employees safely return to work as soon as possible. Be the Go-To for Leave Needs: Talk with employees about their leave or modified schedule needs and walk them through what's required, ensuring they know exactly what to expect and what to submit for FMLA and/or state paid leave. FMLA Guru: Support the FMLA process from the first “I need leave” conversation through to a successful return. You'll coordinate paperwork, confirm eligibility, gather medical certifications, and track intermittent/reduced schedules. Keep the Communication Flowing: Maintain regular (and respectful) communication with employees on leave and serve as a bridge between them and their managers to ensure everyone's in the loop. Advise Like a Pro: Help managers and employees navigate how leave laws work alongside PTO, Workers' Comp, and disability benefits. Smooth Returns: Assist with the return-to-work process for employees coming back from extended leave-making the transition seamless. Support ADA Accommodations: Coordinate leave requests related to ADA accommodations and ensure they're handled with care and compliance. Shared Leave Champion: Support our Shared Leave programs with a perfect blend of policy know-how and people-first care. Records Rockstar: Keep meticulous records of leave and accommodation requests, always following legal standards and best practices. Guard Confidentiality: Protect employee medical documentation with the utmost discretion and care. Stay in the Know: Keep your knowledge fresh on all things FMLA, ADA, and state/local leave laws. Track Incidents: maintains documentation and ensures compliance with OSHA and state-specific regulations. And More: Jump in on other related duties as needed-we're a team that helps where help is needed. Why You're the One: When it comes to workers' comp - You're the go-to pro - turning complex claims into smooth recoveries, one claim at a time! Legal Leave Pro: You've got deep, working knowledge of FMLA, ADA, and other leave-related laws-and you know how to apply them in real-world scenarios. Problem-Solving Powerhouse: You're sharp, analytical, and love tackling complex challenges with practical solutions. Detail Devotee: Your organizational skills are top-notch, and you never let the small stuff slip through the cracks. People Person: You communicate clearly, confidently, and respectfully with everyone-from employees to leadership and beyond. Self-Starter with Hustle: You take initiative, juggle multiple priorities like a pro, and always meet your deadlines. Team Player with Positivity: You show up with a great attitude and help build a supportive, can-do work environment. Dependable & Driven: Integrity, accountability, and a sense of urgency define your work style-you follow through and get results. Trusted with the Sensitive Stuff: You handle confidential information with discretion, care, and professionalism. Here's the Education, Experience, & Certifications You'll Bring: Education + Experience Combo: You've got an associate or bachelor's degree in business, HR, or a related field and at least 3 years of hands-on experience in Workers' Comp and/or Leave. No degree? No problem-5+ years of solid, related experience works too. Certifications: Washington Workers Compensation Professional (WWCP) a huge plus! Union Know-How is a Big Plus: Experience working in union environments? Even better-you'll feel right at home. Please submit a cover letter with your resume when applying for this position. A Legacy of Local Impact Since 1921 For over a century, URM has been the powerhouse behind independent grocers, operating as a proud retailer-owned cooperative. Our mission? To fuel the success of local, community-focused grocery stores by handling everything from purchasing and warehousing to timely delivery of top-quality merchandise. What sets us apart? Our unique cooperative model means our Member-Owners aren't just customers-they're shareholders. We reinvest in their success by returning net earnings to our Co-Op members as patronage dividends. Today, URM has grown into a billion-dollar enterprise, employing more than 3,000 dedicated team members across URM and our thriving subsidiaries-Rosauers Supermarkets and Peirone Produce. We work in a supportive team environment and in addition to our amazing culture, our employees enjoy many perks, and below are a few of the highlights of our complete compensation package: Target range is $32 - $35/hour. The selected candidate's pay within the wage range will be based on several factors including: relevant education, experience, qualifications, certifications, skills, performance, shift, travel requirements, geographic location and the prevailing minimum wage for that location, and business or organizational needs. Insurance Benefits - So that our non-union employees have more to take home from their paycheck, URM pays 100% of the Medical/Dental/Vision/RX Insurance premiums for the employee and over 93% for the employee's dependents! 401k Retirement Plan with an amazing Company match up to 9% of your annual salary! Subsidized Life Insurance for employees and great rates for the employee's family. Company paid Long-Term Disability insurance. Short-Term Disability and Cancer Insurance available. Life Flight Insurance at Special Rate. Great vacation plan! Six Paid Holidays plus, four Paid Personal Holidays. Paid Sick Days. Paid Volunteer Service Day! Get paid to volunteer at your favorite non-profit! Experience enjoyable Company sponsored activities through events like URM March Madness Brackets, Family Hockey Night with the Chiefs, Holiday Mingle & Jingle with great raffle giveaways, Summer Evening Wine & Music Event, and Winter Break Movie Night, which are just a glimpse of the fun we have to offer for employees and their families! Plus, enjoy a variety of Corporate discounts, from gym memberships, cell phone plans, to computer discounts! Our employees receive an amazing Employee Discount at our Company-owned Grocery Stores!!!! URM Stores, Inc. is proud to be an equal opportunity employer, committed to fostering an inclusive workplace. We provide equal employment opportunities to all individuals regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, disability, ancestry, veteran status, genetic information, or any other characteristic protected by federal or state law. We are dedicated to maintaining a work environment free from discrimination in all aspects of employment, including recruitment, hiring, training, promotions, compensation, and workplace practices. Please note: Due to the sensitive nature of this position, the selected candidate must successfully pass the URM Stores, Inc pre-employment processes. Requirements:

Job Description Pacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to 30+ branches located in ten western states. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more. At Pacific Office Automation, you'll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure. Position We are seeking a On-Site Customer Tech Support to join our Remote MFP Support team at a local office in Oregon, Idaho, Washington or Utah. If you are a problem solver who is detail-oriented and capable of multi-tasking, we want to talk to you! We are looking for experienced technicians but are willing to train the right person for entry-level roles too. Essential Job Duties Use software to remotely access client computers to remotely troubleshoot and diagnose our customer's network connectivity with multi-functional devices such as copiers and scanners. Communicate with customers via phone, email, etc. to gather information for troubleshooting. Work closely with sales representatives, customers, and field technicians to resolve network related problems. Be a part of a fun, growing, and dynamic department and culture focused on providing the highest level of customer success. Qualifications 0-2 Years of experience working with TCP-IP Networking Some computer knowledge mixed with a willingness and capability to learn. Natural problem-solving ability combined with a passion for fantastic customer service. Excellent written and oral communication skills. Ability to work in a fast-paced environment. Preferred, but not required Qualifications: Associates degree preferred Knowledge of or experience working with networking protocols and concepts (VPN, Routing, Ports, TCP/IP, Network analysis tools) preferred. Network+ or A+ Certifications a plus. Knowledge or hands-on experience providing technical support to users using Windows 10 and server versions, MAC OS, and other mainstream applications preferred. Benefits Advancement and growth into leadership roles. Potential to advance to roles within other departments such as field networking, Managed IT services, unified communications, etc. Team-player environment. Medical/Dental/Vision/Life insurance plans. Matched 401k. PTO, Vacation, Sick Leave. FSA/HSA programs. Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees' differences because we know that diversity makes us stronger. #LI-Onsite

As a Peer Support Specialist within our organization, you will play a vital role in providing support, guidance, and advocacy to individuals receiving behavioral health services. Drawing from your own lived experience with mental health or substance use challenges, you will empower and inspire others on their path to recovery. Your compassion, empathy, and ability to establish rapport will foster a supportive environment conducive to healing and growth. RESPONSIBILITIES: Provide peer support and mentorship to individuals receiving behavioral health services, promoting self-determination and recovery-oriented goals. Utilize your own lived experience to empathize, validate, and connect with individuals navigating mental health or substance use challenges. Foster a supportive and non-judgmental environment where individuals feel safe to share their experiences and explore their recovery journey. Assist individuals in developing coping skills, problem-solving techniques, and strategies for managing symptoms and achieving personal goals. Advocate for the rights and preferences of individuals receiving services, ensuring their voices are heard and respected within the treatment process. Collaborate with clinical staff and other members of the treatment team to coordinate care and support the overall well-being of individuals served. Facilitate peer-led support groups, workshops, and educational sessions to enhance community engagement and promote recovery-oriented practices. Maintain appropriate documentation of peer support activities and interactions, including assessments, treatment plans, and progressive notes adhering to confidentiality and privacy regulations. Ensure compliance with all state, federal, and local regulations governing peer support services. Adhere to all applicable company policies, practices, and procedures to maintain compliance with organizational standards. Stay up-to-date with any required training, certifications, or continuing education requirements relevant to the role, compliance requirements, and regulatory standards. Adhere to mandatory reporting standards, and company compliance requirements including but not limited to actively participating in investigations, audits, and monitoring activities as required. Performing additional tasks, duties, and assignments as specified by your supervisor. COMPETENCIES: To excel in this role, you should possess the following competencies: Empathy and Compassion: Ability to empathize with others' experiences, demonstrate compassion, and offer support without judgment. Active Listening: Skill in actively listening to individuals' concerns, validating their experiences, and offering constructive feedback and encouragement. Peer Support Skills: Proficiency in providing peer support services, including mentoring, advocacy, and facilitating mutual aid. Boundaries and Ethics: Understanding of professional boundaries, ethical guidelines, and confidentiality principles in peer support practice. Communication Skills: Effective verbal and written communication skills, including the ability to articulate ideas clearly and engage individuals in meaningful dialogue. Cultural Competence: Sensitivity to cultural, ethnic, and diversity issues, with a commitment to providing culturally responsive and inclusive support. Collaboration: Ability to work collaboratively with multidisciplinary teams at contracted facilities and community partners to optimize patient outcomes. Use of Technology: Proficient in the use of a PC; in a Windows environment; in the use of the Internet; and in the use of MS Office Applications such as Outlook, Word, and Excel. Proficient in the use of EHR software systems, preferably AthenaOne. TRAVEL: Travel to the assigned nursing facility is required for this position. REQUIREMENTS: An individual must be able to perform the essential functions satisfactorily with or without reasonable accommodations. Must have personal experience with mental health and/or substance use challenges and be willing to disclose this experience as part of the job application process. Adherence to applicable policies and procedures at contracted facilities, including infection control protocols and safety guidelines. Tuberculosis (TB) screening with documented results, completed within the last (12) months. Up-to-date COVID-19 vaccination, if required by contracted nursing facility. Must have reliable transportation to travel to and from assigned nursing facilities. EDUCATION & EXPERIENCE: High school diploma or equivalent required. Completion of a peer support specialist training program. Minimum of 1 year of experience providing peer support services in a behavioral health or related setting preferred. CERTIFICATES AND LICENSES: Certification as a Peer Support Specialist is required. ADDITIONAL DETAILS: This position requires BHS-branded scrubs to be worn at all times when working in or visiting a nursing facility. WORKING ENVIRONMENT: This job operates primarily within the nursing facility setting at contracted facilities, with occasional administrative duties performed in an office or home office environment. As such, the noise level may vary from quiet to high and may include ambient noise, including sounds commonly found in a healthcare setting. Employees interact with and work near co-workers, residents, families, and healthcare professionals on a frequent basis. Individuals in this role must be able to remain stationary for long periods of time while providing care, completing required documentation, and attending to residents' needs. This position relies heavily on the ability to navigate electronic health records systems and utilize technology for patient care and documentation. WORKING CONDITIONS: Must be able to remain in a stationary position more than 50% of the time during times of focus or working on administrative tasks associated with the role. Walk and move frequently inside the office and throughout the skilled nursing facility to access files, office machinery, facility contacts, and patients. Use of hands/fingers as the position requires constant operation of a computer, laptop or tablet and other office productivity machinery, such as a calculator, or copy machine. Exerting up to 10 pounds of force occasionally and/or a negligible amount of force infrequently to lift, carry, push, pull or otherwise move objects, including the human body. Perform stooping or bending of the body downward and forward by bending the spine at the waist, often while interacting with residents, or exiting and entering a vehicle. Talking and expressing or exchanging ideas by means of the spoken word. Those activities must convey detailed or important spoken instructions to residents, clients or other employees accurately, loudly, clearly, and compassionately. Hearing and perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication or via the phone, and to discern various auditory cues in a healthcare environment. Ability to detect, determine, perceive, and identify information shown on a computer screen or within specific online software required for the completion of job tasks for the position. Recognize, judge, inspect, and assess details and information either online, on a screen or physically printed based on the method required to access such information necessary to follow through with the required functions of the position. Adhere to infection control and safety protocols specific to a healthcare setting, including the use of personal protective equipment, proper hand hygiene, and maintaining a clean and sanitary environment for residents and staff. ACKNOWLEDGEMENT: Please note this job description is not intended to cover or contain a complete listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Benefits Competitive Earnings. Avoid “no-shows” when working in Skilled Nursing Facilities. Hands-on and Virtual Training and Supervision. Work-Life Balance / Flexible Work Schedule. A comprehensive benefits package (Medical, Dental, Vision, Life Insurance, and more). 401k with company match. $22 -$25/hr DOE

Job Description The Applications Specialist supports our Account Executives in the Pacific Northwest. This position assists with equipment selection, system design, and costing/bid prep across Daikin / AirReps product offerings. When projects are awarded, the Applications Specialist will assist with the submission, order and delivery of equipment. The Application Specialist will also manage, plan and coordinate activities of projects to ensure goals and objectives of projects are accomplished within prescribed timeframe and funding parameters. Position Responsibilities may include; • HVAC systems design and application of our manufacturer's product lines • Equipment selection using software & pricing programs • Design support to accommodate customer design criteria, budget pricing, energy analysis and/or life cycle costing • Problem solving using basic mechanical engineering principles & equations • Understanding of local & national codes/standards that apply to our industry • Understanding and staying up on industry trends as they relate to our systems and equipment • Basis of design support to generate schedules, selections and specifications • Uses project plans and specifications to develop pricing for bids, as well as manages bid and submittal preparation for plan and specifications, design-build and miscellaneous jobs • Assist with job take-offs and estimating • Bid preparation for costing of equipment to match plans/specs, optimizing of costs, competitive analysis, proposal preparation as it relates to inclusions & exclusions • Confers with project personnel/contractor to provide technical advice and resolve problems • Set up new jobs, and maintain all job information/status, in CRM and SharePoint, as needed • Record and track order acknowledgement and terms of sale to the customer • Communicate and update customer and Account Executive on shipping schedule, as well as coordinates shipments and deliveries of product to jobsites • Assist with startup coordination • Perform additional projects/duties to support ongoing business needs Nature & Scope: • Applies advanced knowledge of job area typically obtained through advanced education and work experience • Manages projects and processes while working independently and with limited supervision • Coaches and reviews the work of lower-level professionals • Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions Knowledge & Skills: • Ability to develop & implement companywide documents, tools, practice and processes. • Ability to answer technical questions. • Excellent written/verbal communication and presentation skills. • Ability to interact effectively with customers, contractors and internal personnel, • Ability to effectively present information and respond to questions from management, clients and customers. • Ability to anticipate and solve practical problems and resolve issues. • Must have computer proficiency - Microsoft Office, especially Excel, Word and PowerPoint. • Strong networking and representation skills • Positive flexible attitude, with a can-do approach to solving problems Experience: • Five (5) years' experience preferred, • Knowledge of HVAC products, ventilation, zone and building automation controls, installation and project estimating preferred. • Previous experience in the design, application and support of HVAC products would be a benefit. Education/Certification: • BA/BS degree preferred, Technical/Hands On equivalency with proven track record in the commercial HVAC market will be accepted. People Management: No Physical Requirements / Work Environment: • Required to stand, walk, use hands to pick up, handle or feel and reach with arms. • Ability to read and analyze written information on a computer terminal. Close vision and the ability to adjust focus are necessary. • Must be able to travel on business or work beyond normal work hours as necessary. • Must be able to lift boxes and/or equipment of up to 25 pounds. • Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Director, AirReps The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

The Network Administrator will be responsible for maintaining, monitoring, and optimizing Glacier Supply Group's network, phone systems, and IT infrastructure across multiple locations. This position plays a strategic role in scaling technology to support new branch launches, increasing transaction volume, and strengthening cybersecurity as the company grows. The ideal candidate is a hands-on problem solver who understands distribution environments and can anticipate IT needs as we scale toward $80M+ in revenue. Compensation & Benefits Competitive salary (DOE) with opportunities for growth. Comprehensive benefits: medical, dental, vision, 401(k) with company match. Paid time off, holidays, and professional development support. Career path with potential advancement to IT Manager or Director of IT as the company scales toward $80M+. Key Responsibilities Network & Infrastructure Management Configure, monitor, and maintain LAN, WAN, and VPN connectivity across all branches. Manage firewalls, switches, routers, and wireless infrastructure to ensure scalability. Support branch expansions by deploying secure and reliable IT systems from day one. Systems Administration Support and optimize ERP systems (Prophet 21), branch POS, and warehouse management systems. Maintain server infrastructure (on-premise and cloud-hosted), Active Directory, file shares, and print services. Oversee Microsoft 365 productivity tools and collaboration platforms (Teams, SharePoint). 8x8 Phone System Management Administer and maintain the 8x8 cloud-based VoIP phone system across branches. Configure call routing, voicemail, auto attendants, and system permissions. Monitor call performance and ensure reliability as call volume increases with business growth. Train staff and introduce new features to improve efficiency and customer communication. Cybersecurity Implement and enforce security policies to protect data and systems. Perform regular patching, vulnerability scans, and endpoint monitoring. Ensure compliance with evolving cybersecurity and data protection requirements. User Support & Training Provide Tier 2-3 support for escalated network, system, and phone issues. Train branch employees on IT systems, security practices, and phone functionality. Scalability & Growth Alignment Partner with leadership to design IT roadmaps for new branch openings in WA, OR, ID, and MT. Ensure IT systems can handle higher transaction volumes as revenue climbs toward $80M. Support enterprise-wide initiatives such as ERP upgrades, cloud migrations, and cybersecurity improvements. Contribute to disaster recovery and business continuity planning to safeguard operations. Requirements Requirements Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-5+ years of experience in network and systems administration, preferably in multi-location environments. Strong technical knowledge of: Windows Server, Active Directory, Group Policy LAN/WAN/VPN administration Firewalls (Fortinet, Cisco, Palo Alto) Virtualization (VMware/Hyper-V) and cloud platforms (Azure/AWS) VoIP phone systems (8x8 strongly preferred) Familiarity with ERP systems (Prophet 21 experience a plus). Excellent troubleshooting, documentation, and communication skills. Preferred Skills Experience supporting distribution, logistics, or wholesale business operations. Knowledge of cybersecurity frameworks (NIST, CIS, etc.). Scripting/automation experience (PowerShell, Python, etc.). Project management experience for IT infrastructure rollouts. Salary Description $80,000 - $105,000

Job DescriptionSummaryOur client is a leading IT Solutions Company (MSP - Managed Services Provider) located in Spokane, WA and they are in need of a IT Support Engineer / Level III Technician, who is proficient in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory Three years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus MUST have worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummaryOur client is a leading IT Solutions Company (MSP - Managed Services Provider) located in Spokane, WA and they are in need of a IT Support Engineer / Level III Technician, who is proficient in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 4years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory Three years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus MUST have worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Spokane, WA

Join the Fun: Become an Outreach Program Specialist with Girl Scouts of Eastern Washington & Northern Idaho in Spokane! Our Mission: Girl Scouting builds girls of courage, confidence, and character, who make the world a better place Girl Scouts is looking for part-time Outreach Field Specialists to provide after school activities for five north Spokane schools beginning September 25th for the 2023/2024 school year. The Outreach Field Specialist works with girls in various school grades to plan, develop and build projects that are related to the Girl Scout Leadership Experience curriculum (STEM, Outdoor, Entrepreneurship, and Life Skills) Wage: $17.00-$18.00 per hour depending on experience. Part-time hours (10-15 per week): Monday thru Thursday from 2:00-6:30 during the school year. Girl Scouts of Eastern Washington and Northern Idaho (GSEWNI) is a non-profit dedicated to empowering girls through the Girl Scout four pillars: life skills, STEM, outdoors, and entrepreneurship! We cover a massive area of 29 counties that stretches over 67,000 square miles, spanning from Central and Eastern Washington to Northern Idaho. Our headquarters is in Spokane, Washington, but we've got awesome staff in the Tri-Cities, Washington, and Coeur d'Alene, Idaho With the power of 2,000 amazing adult volunteers, we're on a mission to serve around 5,000 girls from kindergarten to 12th grade. Girls are our heart and soul, and we're all about helping them become future leaders. Girl Scouts is THE go-to place for girl power, shaping strong leaders for a new era. We're here every day, making the leadership landscape awesome for girls, now and in the future! Are you ready to embark on an exciting part-time journey with Girl Scouts that's all about making a positive impact in your community? If you're passionate about empowering young girls, sparking their curiosity in STEM, unleashing their adventurous spirits in the great outdoors, fostering their entrepreneurial skills, and helping them develop essential life skills, then we want you on our team! Position Summary: As an Outreach Program Specialist, you'll team up with our Outreach Coordinator to bring the magic of Girl Scouting to Outreach Girl Scout Troops in the West Central and Northeast neighborhoods of Spokane. Your mission? To ignite the spark of curiosity, teamwork, and leadership in these amazing girls PRIMARY RESPONSIBILITIES OF POSITION: • Unleash the Girl Scout Magic: Use our engaging curriculum to lead girls through exciting activities that cover everything from STEM wonders to outdoor adventures, entrepreneurship dreams, and crucial life skills. Let your creativity shine! • Monitor and propose exciting materials for upcoming activities. Preparedness equals success! • Infuse every meeting with Girl Scout principles, allowing girls to take the lead, get hands-on, and explore the world together. Your role? Provide the perfect blend of guidance and support • Be a role model for teamwork and creative problem-solving, and create opportunities for our girls to apply these skills themselves • Seamlessly collaborate with co-leaders and our awesome GSEWNI staff. Together, we're unstoppable • Keep things organized by completing essential paperwork like attendance records and rosters. Every detail counts • Spread the Girl Scout love by fostering positive relationships with parents and other community members. Girl Scouts rock, and you're the messenger! • Embrace any other exciting duties that come your way as part of our dynamic Girl Scout team. Adventure is in our DNA! QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Experience: To be successful in this position: • You must possess the skills to work in small and large group settings with youth including: strong organizational skills, flexibility, patience, conflict resolution, communication, positive reinforcement, active listening, and empathy • Be available for evening work and occasional weekends • Have reliable transportation and ability to travel to multiple locations • The ability to lead with little oversight • Having previous GSUSA experience is welcomed, but not required • Have the readiness to embrace the principles of the Girl Scout movement as they are expressed in the Girl Scout Promise and Law Physical Abilities: Occasionally lift objects up to 30 pounds Perform repetitive wrist, hand, and finger movements Rarely engage in climbing, pulling, stooping, kneeling, crawling, twisting, and crouching Ability to stand or sit for extended periods, even in inclement weather Maintain clear vision up to 20+ feet, with or without corrective lenses, and differentiate between colors (no color blindness) Mental & Other Skills/Abilities: • Demonstrated multitasking ability, handling various tasks/projects simultaneously and meeting deadlines Work Environment: Exposed to school environments at local elementary schools and community centers Secondary work environment involves typical office conditions and noise levels Adaptability to a fast-paced, multitasking environment is crucial, given the nature of GSEWNI's mission and daily work If you're ready to make a difference, create unforgettable memories, and inspire the next generation of leaders, then apply now to be an Outreach Field Specialist and help us write the next chapter in the Girl Scout adventure book. Together, we'll change lives, one badge at a time! The management of this organization believes that every employee has the right to work in surroundings that are free from discrimination. It is our policy to hire, compensate, promote, train, transfer, discipline, discharge, and make all other employment-related decisions without consideration of an employee's race, color, creed, sex (including pregnancy), sexual orientation, gender, gender identity, religion, age, national origin, physical or mental disability, veteran status, marital status or any other basis prohibited by local, state or federal law. All employees of this Council are prohibited from engaging in unlawful discrimination. All staff are provided a safe and inclusive work environment.

Full-time Description Fisher's Technology Fisher's mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance. And we do all that while having a great time and loving our work. Fisher's Technology has been selected as one of the “Best Places to Work in Idaho” for the last sixteen years. Fisher's is a leading technology provider in Idaho, Montana, Utah, & Washington to help businesses perform at the top of their game. We manage IT environments (servers, cloud environments, network equipment, computers, mobile devices, applications, Cloud, VoIP, and internet services), sell and service office equipment (from Canon, Konica Minolta, HP, OCE and many others), and streamline business operations with electronic document management and related software solutions. Learn more at ******************** Position Summary Fisher's Technology is seeking a full time Account Support Specialist to provide support to our geographically distributed sales team and customers. The Account Support Specialist is responsible for managing Fisher's relationships with current customers and providing sales support to generate new business in the region. The Account Support Specialist allows opportunity for growth and professional development, along with bonus incentives based on sales performance. Roles & Responsibilities Develop healthy relationships with Fisher's customers and designated Account Manager to support business growth in both new and existing accounts. Proactively engage existing customers and conduct prospecting research to help identify new business opportunities for the Account Manager. Engage with Account Manager's efforts to increase production and generate new business through tasks including proposal development, account creation review, contract change requests, scheduling customer meetings, managing sales paperwork and documentation, supplying printer assessment reports and order tracking, and acting as a liaison for interdepartmental issue resolution. Work with other Fisher's Departments to ensure Fisher's customers receive our 5-star service by collaborating with other departments to optimize the customer experience and improve overall efficiency. Utilize the CRM Software for general administration and maintenance of accounts within designated territory, ERP connections, report creation including sales activities, call lists, competitive lease data, etc. Requirements Qualifications A 4-year degree is preferred but not required. Must be proficient in Microsoft Outlook, Teams, Windows, Word, and Excel. Must have excellent communication, analytical and interpersonal skills. Customer service experience is preferred but not required. Fisher's Technology offers an extensive benefits package that includes the following: Medical, Dental, & Vision Insurance Life Insurance Additional Voluntary Life Insurance Paid Time Off Paid Holidays & Extra Floating Holiday 401(k) & 401(k) Matching Employee Assistance Program Flexible Spending Account Health Savings Account Hospital Indemnity Short & Long Term Disability Insurance Accident & Critical Illness Insurance

Amentum has an upcoming opportunity for a part-time or full-time Security Support Specialist position in Spokane, WA. In this role, you will provide support in maintaining an effective and comprehensive Information, Personnel, Physical, and Industrial security program in support of a government contract. You will be responsible for the management of personnel security clearances and implementing security policies and procedures associated with a Sensitive Compartmented Information Facility (SCIF). You will also support the customer with processing and protecting Sensitive Compartmented Information (SCI), clearing personnel for site visits, and assisting government security officers on various security related matters. Responsibilities: Conducting comprehensive reviews of: DISS (Defense Information System for Security), soon to be NBIS (National Background Investigation Services), in association with DoD Manual 5105.21 Vol 2 requirements. Provide support to personnel clearance actions and on issues of personnel eligibility and “need-to- know” factors within the organization. Maintain specific program guidance relative to security disciplines and ensure the complete protection of all sensitive program components. Support all unit personnel security education and training programs. Support compliance with directives, regulations, and operational instructions that enforce national level and DoD policy and guidance regarding the administration and maintenance of SCI. Support the implementation and administration of local procedures for processing requests for security clearances for military, civilian, and industry personnel. Initiate request for personnel security accesses consistent with directives. Ensure that requests for security clearances are screened and verified, and that all necessary forms and documentation have been completed before processing for clearances. Monitor DISS (soon to be NBIS) security database for clearance status updates. Other Duties Include: Coordinate personnel for indoctrinations into SCI. Compose and maintain personnel security files with relevant information pertaining to SCI clearances. Prepare Transfer-in-Status (TIS) clearance messages for personnel requiring access at gaining/losing units. Implement appropriate SCI standards as well as provide thorough briefings on local procedures. Provide guidance on appropriate classification of information, to include document as well as visual aid/slide show review. Support Government investigations of security violations and identify appropriate corrective actions. Coordinate courier duties and perform escort duties. Coordinate incoming/outgoing visit request and maintain annual visit notification requests. Maintain records and inventories of badges and keys/codes. Perform ancillary day-to-day security activities pertaining to facility security to include but not limited to lock-up and changing cipher combinations. Responsible for updating JADE (Joint Access Database Environment) with change in status of cleared personnel. Prepare written reports of facility surveys and inspections. Minimum Qualifications: Must have an Active Top-Secret clearance with SCI access; applicant must maintain clearance in active status. Clearance investigation close or Continuous Evaluation (CE) date must be no more than 4 years 6 months at the time of application. Note: US Citizenship is required to maintain an Active US Government Clearance. Minimum 5 years' experience in personnel security regulations, policies, and programs. A general overall knowledge of personnel security concepts, methods, practices, and procedures as is required for daily management of SCI billet program. Minimum 5 years of comprehensive experience and practical knowledge of SCI Security Principles and Procedures. Active Security Professional Education Development (SPED) certification. Operational experience with DISS (soon to be NBIS) to perform day to day taskings such as processing visit access requests, updating personnel access, and initiating an investigation. In-depth knowledge of building, accrediting, and managing SCIFs across various government agencies. Ability to prepare Fixed Facility Checklists for client. Extensive knowledge and experience with DoD Manual 5105.21 Vol 2, National Industrial Security Program Operating Manual (NISPOM), Information Security Oversight Office (ISOO). Experience with confidentiality requirements related to sensitive personal information, clearance investigations, OSI files, as well as the procedures, which must be followed to protect the information. Thorough understanding of security training concepts, programs, procedures, and practices that aid and assist program managers in complying with established security programs in accordance with DoD Manual 5105.21 series. Other Requirements: This is a non-remote, 100% on-site position, which may occasionally include working outside of normal business hours, including weekends and holidays to support an urgent customer need. This position is a drug-testing position. The incumbent is: (a) to refrain from use of illegal drugs and (b) if requested, submit to urinalysis testing. May be required to travel in performance of temporary duty (0-10%). Preferred Qualifications: Excellent interpersonal skills and ability to work in a team environment as well as to work solo. Excellent oral, written, and interpersonal communication skills, both in person, via telephone, and VTC. The candidate must be able to speak and write clearly, concisely, and coherently. Excellent analytical, organizational, and troubleshooting skills. A thorough knowledge of MS Office software, especially Word and Excel. Experience in the administrative process to protect the security of SCI in the workplace and the sensitivity of information contained in personnel security records. Experience writing, interpreting, and enforcing security Standard Operating Procedures, OPSEC and Emergency Action plans. Service Contract Act (SCA) Compensation & Benefits: This is an hourly, overtime-eligible position that falls under the Service Contract Act (SCA). In accordance with the Health and Welfare provisions of the SCA, and in addition to your base hourly rate, you may be eligible to receive an additional health and welfare payment for each hour you work to ensure compliance with the minimums set forth by the act. The amount you are entitled to receive will vary depending upon the fringe benefits you select now and in the future. Compensation & Benefits: HIRING HOURLY RANGE: $36.10/hr to $45.68/hr (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant internal equity, and alignment with market data.) This position includes a competitive benefits package. Benefits to include: Medical, Dental, Vision. 401k. Paid time off (PTO) accrued on a biweekly basis at 4.62 hours. Paid time off (PTO) accrued weekly at 2.31 hours per week. Accruals are based on years of service. 11 Paid holidays. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.

Description Frontier Behavioral Health's presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us! WHY CHOOSE FRONTIER BEHAVIORAL HEALTH? * At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee's contribution to our mission. * Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County. * At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more. * Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve. Peer Support Specialists promote community integration, resiliency and quality of life objectives with clients and/or family members. When appropriate and helpful to the client, Peer Support Specialists share relevant personal experiences that foster hope, resiliency and decrease stigmatization of mental illness. Peer Support Services are provided to individuals and families of all ages. These services may be provided on an individual or group basis. SHIFT: Saturday & Sunday 7AM-7:30PM - There is added shift differential of 10.98% to the base pay below. LOCATION: Inpatient Unit- Foothills. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. * As a member of a multidisciplinary team, assist clinicians in the development of treatment objectives and interventions for clients enrolled in mental health services; * Provide peer counseling and support, drawing on common experiences as a peer, to clients, parents, caregivers, and natural/community supports by encouraging them to regain hope in, and control over, their own lives. * Identify services and activities that promote recovery and resilience, assisting clients to identify strengths, recognize successes, and to build hope. * Mentor clients to build self-advocacy skills, navigate health systems, build natural supports, and find meaningful activities that promote a sense of purpose, structure and inclusion in the community. * Promote personal responsibility for recovery as the individual client and/or mental health service provider defines recovery. * Mentor clients to explore networking through existing advisory groups and client-run organizations; if applicable, help clients become involved as an advocate for others. * Provide individual and group services (appropriate to scope) for enrolled clients including facilitating recovery groups * Mentor clients to build and maintain community living skills and access community resources; * Support clients who are pursuing educational, vocational, or volunteer services; * Engage with assigned clients prior to discharge from inpatient psychiatric care, participate in discharge planning, as directed and assigned, and accompany clients as they transition into the community as appropriate. * Assist clients in need or in times of personal crisis with finding appropriate resources for stabilization in the least restrictive environment appropriate. * Contact clients referred by a clinician that are not attending scheduled appointments in order to identify barriers and problem solve solutions to client attendance. * Work with clients in preparation of graduating from services. * Maintain client records and all other required documentation in a timely and confidential manner, in accordance with agency policies and practices. * Provide after-hours coverage on a schedule rotation, if applicable. * Other duties as assigned. QUALIFIED CANDIDATES WILL HAVE: REQUIRED: 1. Self-identify as having one or more years in recovery from a mental health condition, substance use disorder or both. 2. Must apply for Agency Affiliated Counselor Registration (RAAC) from the WA State Dept. of Health within 30 days of hire date unless the Applicant has an active Certified Peer Support Specialist (CPSS) or Certified Peer Support Specialist TRAINEE (CPSST) credential from the WA State Department of Health as outlined in WAC Chapter 246-929. * In addition to the RAAC credential requirement above, if an Applicant does not have either of the above CPSS or CPSST credentials, active or pending, with the WA State Dept. of Health, then must apply for the Certified Peer Support Specialist TRAINEE credential within 90 days of Hire. * For more information about Certified Peer Support Specialist Credentials from the WA State Dept. of Health, please visit: ************************************************************************************************************* 3. High School diploma or equivalent 4. Active BLS within 90 days of hire and must maintain active BLS PREFERRED: * Two years' experience working in a community behavioral health setting. KNOWLEDGE, SKILLS & ABILITIES: * Must have reliable transportation, insurance and an active driver's' license and be willing to use personal vehicle in the course of work. PHYSICAL, SENSORY & ENVIRONMENTAL: The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work is generally performed in a residential setting, which may involve sitting and/or constant movement. May be required to lift 10 - 20 pounds. Blood-borne Pathogen Category I - Chance of blood-borne pathogen exposure. PAY INFORMATION: 1. Applicants will be hired as a Certified Peer Support Specialist, if at the time of offer, has an ACTIVE Certified Peer Support Specialist Credential from the WA State Dept. of Health 2. Applicants will be hired as a Certified Peer Support Specialist Trainee, if at time of offer, the Applicant has an ACTIVE Certified Peer Support Specialist TRAINEE credential from the WA State Dept. of Health. 3. Applicants will be hired as a Peer Support Specialist Trainee, if at time of offer, the Applicant: * Has not yet applied for either the Certified Peer Support Specialist or the Certified Peer Support Specialist TRAINEE credential with the WA State Dept. of Health. OR * Has a PENDING Certified Peer Support Specialist Credential from the WA State Dept. of Health OR * Has a PENDING Certified Peer Support Specialist TRAINEE credential from the WA State Dept. of Health. 4. Pay is based on whether an Applicant is hired one of the three credential options listed above. PAY RANGE (Hourly/ Non-Exempt): * Peer Support Specialist TRAINEE- $20.79-$25.33 * Certified Peer Support Specialist TRAINEE- $20.79-$25.33 * Certified Peer Support Specialist: - $22.00-$26.81 All pay is based on longevity at Frontier Behavioral Health; thus, the starting pay for these positions are: * Peer Support Specialist TRAINEE: $20.79 * Certified Peer Support Specialist TRAINEE: $20.79 * Certified Peer Support Specialist: $22.00 There is added shift differential of 10.98% to the base pay above. Our Benefits and Perks are Amazing! WE BELIEVE IN WORK LIFE BALANCE: * Paid Time Off - Employees accrue up to 26 days of PTO in the first year of employment! * Plus 9 Paid Federal Holidays! * Sick Leave - Extended Sick Leave and Paid Sick and Safe Time. * Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year. BENEFITS: ****************************** * Medical, Dental and Vision * Retirement - We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match. * Flexible Spending Accounts * Life Insurance - Company paid coverage that starts the first of the month following 6 months from your date of hire. PERKS: *************************** * Signing Bonus! * No-cost licensure supervision for those pursuing clinical licensure. * Federal and State Loan Forgiveness Program for qualifying Programs. * Reimbursement of License/Certification application fee that is required for the position. * Free Employee Assistance Program * Staff Discounts at various FBH partners throughout Spokane! Benefits described above are based on employees who hold .5 FTE positions or greater and/or some benefits vary based on FTE. PRN positions are not benefit eligible or eligible for a sign on bonus. Salary20.79 - 25.33 Hour Listing Type Jobs Position Type Full Time | Part Time Salary Min 20.79 Salary Max 25.33 Salary Type /hr.

Job DescriptionWho We're Looking For: Are you the go-to person when tech goes rogue? The one colleagues ping when Wi-Fi acts up or software throws a tantrum? Join us as a Service Desk Escalation Engineer and be the hero who transforms tech chaos into calm. No capes required-just your sharp skills and a passion for problem-solving!Your Mission (should you choose to accept it): Rescue & Resolve: Tackle escalated tech issues from Level 1-hardware gremlins, software glitches, and network hiccups don't stand a chance. Build & Conquer: Install, configure, and optimize systems, apps, and devices like a pro (bonus points for creativity). Secure the Fort: Manage user accounts and security settings to keep our digital kingdom safe. Document Like a Legend: Track solutions in the ticketing system so your expertise lights the way for others. Update & Protect: Deploy patches and updates to keep systems running smoothly and securely. Collaborate: Partner with team members and other IT teams to crush complex challenges. Be the On-Site Hero: Provide remote and in-person support, sometimes saving the day means showing up IRL. Mentor Newbies: Share your knowledge to help Level 1 techs grow into IT rockstars. Your Superpowers (a.k.a. Qualifications): Education: Degree in IT, Computer Science, or related field (or equivalent hands-on wizardry). Experience: 2-4 years in IT support (you've seen it all, from password resets to network meltdowns). Tech Mastery: Windows, mac OS, Active Directory, Office 365, and networking are your bread and butter. Tools of the Trade: Familiar with ITSM tools and ticketing systems (you keep things organized, even when chaos reigns). Soft Skills: Clear communicator, problem-solver extraordinaire, and a customer service mindset that turns frowns upside down. Certifications: CompTIA A+, Network+, or Microsoft certs are a plus, but not a must. Why You'll Love It Here: Team Vibes: Work with a crew of tech-obsessed, snack-fueled, meme-sharing colleagues who've got your back. Grow Fast: Level up your skills with real-world challenges that keep you sharp. Perks: Competitive salary, health/dental/retirement benefits, and company-issued gear (because heroes need tools). Fun Stuff: Team outings, nerf gun battles, and a culture that celebrates wins both big and small. The Nitty-Gritty: Location: Primarily office-based, with occasional travel to client sites (adventure included). Flexibility: Occasional on-call or shift work (for those who thrive under pressure or live on coffee). Physical Skills: Able to lift 50 lbs (because cloud storage hasn't replaced all the heavy lifting… yet). Ready to Join the Crew? If you're ready to fix, troubleshoot, and high-five your way through the IT world, hit “Apply” now. Warning: This role may cause spontaneous bursts of pride, endless learning, and a permanent spot as the office tech guru. Let's build a smoother digital future-one ticket at a time. Powered by JazzHR 9wlzXGGPHs

Full-time Description Join the URM Stores Team as a Workers' Comp & Leave Specialist! Are you detail-obsessed, people-oriented, and ready to make a real impact? URM Stores, Inc. is on the hunt for a dynamic Workers' Comp/Leave Specialist to assist on all Workers' Comp/Leave management operations across multiple states. In this role, you'll be the go-to for all things FMLA, ADA, state and local leave laws, and both short- and long-term disability programs. You'll also assist our Workers' Comp/Leave Manager with claim processes in partnership with our third-party administrator and assist with our Lite Duty Work Program from start to finish. At URM, we keep things fast paced and fun. Our HR team is tight-knit, experienced, and all about collaboration. Whether we're tackling tough challenges or celebrating big wins, we've got each other's backs and always bring positive energy to the table. If you're ready to grow your career, solve meaningful problems, and work with one of the top HR teams in the Pacific Northwest-this is the place for you! Important Note: This role is 100% on-site-remote work is not available. What You'll Own & Deliver: Assist with the Workers' Comp Process: Assist with the full lifecycle of Workers' Compensation claims from start to finish-ensuring accurate, timely handling and helping employees safely return to work as soon as possible. Be the Go-To for Leave Needs: Talk with employees about their leave or modified schedule needs and walk them through what's required, ensuring they know exactly what to expect and what to submit for FMLA and/or state paid leave. FMLA Guru: Support the FMLA process from the first “I need leave” conversation through to a successful return. You'll coordinate paperwork, confirm eligibility, gather medical certifications, and track intermittent/reduced schedules. Keep the Communication Flowing: Maintain regular (and respectful) communication with employees on leave and serve as a bridge between them and their managers to ensure everyone's in the loop. Advise Like a Pro: Help managers and employees navigate how leave laws work alongside PTO, Workers' Comp, and disability benefits. Smooth Returns: Assist with the return-to-work process for employees coming back from extended leave-making the transition seamless. Support ADA Accommodations: Coordinate leave requests related to ADA accommodations and ensure they're handled with care and compliance. Shared Leave Champion: Support our Shared Leave programs with a perfect blend of policy know-how and people-first care. Records Rockstar: Keep meticulous records of leave and accommodation requests, always following legal standards and best practices. Guard Confidentiality: Protect employee medical documentation with the utmost discretion and care. Stay in the Know: Keep your knowledge fresh on all things FMLA, ADA, and state/local leave laws. Track Incidents: maintains documentation and ensures compliance with OSHA and state-specific regulations. And More: Jump in on other related duties as needed-we're a team that helps where help is needed. Why You're the One: When it comes to workers' comp - You're the go-to pro - turning complex claims into smooth recoveries, one claim at a time! Legal Leave Pro: You've got deep, working knowledge of FMLA, ADA, and other leave-related laws-and you know how to apply them in real-world scenarios. Problem-Solving Powerhouse: You're sharp, analytical, and love tackling complex challenges with practical solutions. Detail Devotee: Your organizational skills are top-notch, and you never let the small stuff slip through the cracks. People Person: You communicate clearly, confidently, and respectfully with everyone-from employees to leadership and beyond. Self-Starter with Hustle: You take initiative, juggle multiple priorities like a pro, and always meet your deadlines. Team Player with Positivity: You show up with a great attitude and help build a supportive, can-do work environment. Dependable & Driven: Integrity, accountability, and a sense of urgency define your work style-you follow through and get results. Trusted with the Sensitive Stuff: You handle confidential information with discretion, care, and professionalism. Here's the Education, Experience, & Certifications You'll Bring: Education + Experience Combo: You've got an associate or bachelor's degree in business, HR, or a related field and at least 3 years of hands-on experience in Workers' Comp and/or Leave. No degree? No problem-5+ years of solid, related experience works too. Certifications: Washington Workers Compensation Professional (WWCP) a huge plus! Union Know-How is a Big Plus: Experience working in union environments? Even better-you'll feel right at home. Please submit a cover letter with your resume when applying for this position. A Legacy of Local Impact Since 1921 For over a century, URM has been the powerhouse behind independent grocers, operating as a proud retailer-owned cooperative. Our mission? To fuel the success of local, community-focused grocery stores by handling everything from purchasing and warehousing to timely delivery of top-quality merchandise. What sets us apart? Our unique cooperative model means our Member-Owners aren't just customers-they're shareholders. We reinvest in their success by returning net earnings to our Co-Op members as patronage dividends. Today, URM has grown into a billion-dollar enterprise, employing more than 3,000 dedicated team members across URM and our thriving subsidiaries-Rosauers Supermarkets and Peirone Produce. We work in a supportive team environment and in addition to our amazing culture, our employees enjoy many perks, and below are a few of the highlights of our complete compensation package: Target range is $32 - $35/hour. The selected candidate's pay within the wage range will be based on several factors including: relevant education, experience, qualifications, certifications, skills, performance, shift, travel requirements, geographic location and the prevailing minimum wage for that location, and business or organizational needs. Insurance Benefits - So that our non-union employees have more to take home from their paycheck, URM pays 100% of the Medical/Dental/Vision/RX Insurance premiums for the employee and over 93% for the employee's dependents! 401k Retirement Plan with an amazing Company match up to 9% of your annual salary! Subsidized Life Insurance for employees and great rates for the employee's family. Company paid Long-Term Disability insurance. Short-Term Disability and Cancer Insurance available. Life Flight Insurance at Special Rate. Great vacation plan! Six Paid Holidays plus, four Paid Personal Holidays. Paid Sick Days. Paid Volunteer Service Day! Get paid to volunteer at your favorite non-profit! Experience enjoyable Company sponsored activities through events like URM March Madness Brackets, Family Hockey Night with the Chiefs, Holiday Mingle & Jingle with great raffle giveaways, Summer Evening Wine & Music Event, and Winter Break Movie Night, which are just a glimpse of the fun we have to offer for employees and their families! Plus, enjoy a variety of Corporate discounts, from gym memberships, cell phone plans, to computer discounts! Our employees receive an amazing Employee Discount at our Company-owned Grocery Stores!!!! URM Stores, Inc. is proud to be an equal opportunity employer, committed to fostering an inclusive workplace. We provide equal employment opportunities to all individuals regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, disability, ancestry, veteran status, genetic information, or any other characteristic protected by federal or state law. We are dedicated to maintaining a work environment free from discrimination in all aspects of employment, including recruitment, hiring, training, promotions, compensation, and workplace practices. Please note: Due to the sensitive nature of this position, the selected candidate must successfully pass the URM Stores, Inc pre-employment processes. Salary Description Target range is $32 - $35/hour

Summary Our client is a leading IT Solutions Company (MSP - Managed Services Provider) located in Spokane, WA and they are in need of a IT Support Engineer / Level III Technician, who is proficient in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory Three years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus MUST have worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Join the Fun: Become an Outreach Program Specialist with Girl Scouts of Eastern Washington & Northern Idaho in Spokane! Our Mission: Girl Scouting builds girls of courage, confidence, and character, who make the world a better place Girl Scouts is looking for part-time Outreach Field Specialists to provide after school activities for five north Spokane schools beginning September 25th for the 2023/2024 school year. The Outreach Field Specialist works with girls in various school grades to plan, develop and build projects that are related to the Girl Scout Leadership Experience curriculum (STEM, Outdoor, Entrepreneurship, and Life Skills) Wage: $17.00-$18.00 per hour depending on experience Part-time hours (10-15 per week): Monday thru Thursday from 2:00-6:30, during the school year Girl Scouts of Eastern Washington and Northern Idaho (GSEWNI) is a non-profit dedicated to empowering girls through the Girl Scout four pillars: life skills, STEM, outdoors, and entrepreneurship! We cover a massive area of 29 counties that stretches over 67,000 square miles, spanning from Central and Eastern Washington to Northern Idaho. Our headquarters is in Spokane, Washington, but we've got awesome staff in the Tri-Cities, Washington, and Coeur d'Alene, Idaho With the power of 2,000 amazing adult volunteers, we're on a mission to serve around 5,000 girls from kindergarten to 12th grade. Girls are our heart and soul, and we're all about helping them become future leaders. Girl Scouts is THE go-to place for girl power, shaping strong leaders for a new era. We're here every day, making the leadership landscape awesome for girls, now and in the future! Are you ready to embark on an exciting part-time journey with Girl Scouts that's all about making a positive impact in your community? If you're passionate about empowering young girls, sparking their curiosity in STEM, unleashing their adventurous spirits in the great outdoors, fostering their entrepreneurial skills, and helping them develop essential life skills, then we want you on our team! Position Summary: As an Outreach Program Specialist, you'll team up with our Outreach Coordinator to bring the magic of Girl Scouting to Outreach Girl Scout Troops in the West Central and Northeast neighborhoods of Spokane. Your mission? To ignite the spark of curiosity, teamwork, and leadership in these amazing girls PRIMARY RESPONSIBILITIES OF POSITION: • Unleash the Girl Scout Magic: Use our engaging curriculum to lead girls through exciting activities that cover everything from STEM wonders to outdoor adventures, entrepreneurship dreams, and crucial life skills. Let your creativity shine! • Monitor and propose exciting materials for upcoming activities. Preparedness equals success! • Infuse every meeting with Girl Scout principles, allowing girls to take the lead, get hands-on, and explore the world together. Your role? Provide the perfect blend of guidance and support • Be a role model for teamwork and creative problem-solving, and create opportunities for our girls to apply these skills themselves • Seamlessly collaborate with co-leaders and our awesome GSEWNI staff. Together, we're unstoppable • Keep things organized by completing essential paperwork like attendance records and rosters. Every detail counts • Spread the Girl Scout love by fostering positive relationships with parents and other community members. Girl Scouts rock, and you're the messenger! • Embrace any other exciting duties that come your way as part of our dynamic Girl Scout team. Adventure is in our DNA! QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Experience: To be successful in this position: • You must possess the skills to work in small and large group settings with youth including: strong organizational skills, flexibility, patience, conflict resolution, communication, positive reinforcement, active listening, and empathy • Be available for evening work and occasional weekends • Have reliable transportation and ability to travel to multiple locations • The ability to lead with little oversight • Having previous GSUSA experience is welcomed, but not required • Have the readiness to embrace the principles of the Girl Scout movement as they are expressed in the Girl Scout Promise and Law Physical Abilities: Occasionally lift objects up to 30 pounds Perform repetitive wrist, hand, and finger movements Rarely engage in climbing, pulling, stooping, kneeling, crawling, twisting, and crouching Ability to stand or sit for extended periods, even in inclement weather Maintain clear vision up to 20+ feet, with or without corrective lenses, and differentiate between colors (no color blindness) Mental & Other Skills/Abilities: • Demonstrated multitasking ability, handling various tasks/projects simultaneously and meeting deadlines Work Environment: Exposed to school environments at local elementary schools and community centers Secondary work environment involves typical office conditions and noise levels Adaptability to a fast-paced, multitasking environment is crucial, given the nature of GSEWNI's mission and daily work If you're ready to make a difference, create unforgettable memories, and inspire the next generation of leaders, then apply now to be an Outreach Field Specialist and help us write the next chapter in the Girl Scout adventure book. Together, we'll change lives, one badge at a time! The management of this organization believes that every employee has the right to work in surroundings that are free from discrimination. It is our policy to hire, compensate, promote, train, transfer, discipline, discharge, and make all other employment-related decisions without consideration of an employee's race, color, creed, sex (including pregnancy), sexual orientation, gender, gender identity, religion, age, national origin, physical or mental disability, veteran status, marital status or any other basis prohibited by local, state or federal law. All employees of this Council are prohibited from engaging in unlawful discrimination. All staff are provided a safe and inclusive work environment