Remote support specialist jobs in Colorado Springs, CO

About the Role We are seeking a Service Desk Intake Support Specialist to join our team in Colorado Springs, CO. This role supports a high-visibility, mission-focused IT environment, providing first-line technical assistance and ensuring reliable access to critical systems. You will serve as the initial point of contact for users, troubleshooting a wide range of issues related to hardware, software, networking, system access, and telecommunications. This position plays a vital part in maintaining system readiness and ensuring efficient resolution of user requests. Key Responsibilities Provide technical support via phone, ticketing system, or self-service portal for hardware, software, network, and system/application access issues. Diagnose, identify, isolate, and analyze technical problems using the knowledge base and historical records. Route tickets when needed to specialized support teams. Maintain accurate documentation in tracking databases and ticketing systems. Recognize recurring issues and escalate patterns or concerns to management. Minimum Qualifications AA degree in a related discipline and 3+ years of relevant experience - OR - High School diploma with 5+ years of relevant experience and applicable certification Compliance with DoD 8140 IAT II requirements (e.g., Security+ CE) Must be a U.S. Citizen Must possess an active TS/SCI security clearance Preferred Qualifications Strong technical and communication skills with the ability to interact effectively with users at all levels. Experience working with DoD cryptographic equipment and related material handling. Troubleshooting experience with computer systems, networks, and operating systems (Solaris, Unix, Linux). Familiarity with DoD messaging systems. Background supporting systems in a mission-critical, highly monitored operational environment.

Technical Support Analyst Status: 6 month contract to hire Pay: $35.00 per hour ($80,000 annually upon conversion to FTE) (Work Schedule: Monday through Thursday, 6:00 AM to 4:30 PM) JOB SUMMARY: Our client is seeking a Technical Support Analyst for a long-term contract opportunity (with strong possibilities to convert full-time). The Technical Support Analyst will provide reliable and effective IT support services, ensuring consistent and high-quality end-user support. This role supports IT operations in alignment with established Service Level Agreements (SLAs) for assigned areas of responsibility. DUTIES: Deliver hands-on support for site IT infrastructure and end-user services, including troubleshooting and maintenance of: Desktop and laptop computers, Mobile devices and phones, Printers and peripheral devices, Audio/Visual equipment, Other related IT hardware. Collaborate with Lead Technicians to ensure site-level IT environments-including voice/data networks, servers, and storage-are properly maintained and supported, especially in remote site locations. Monitor and manage IT issues within assigned areas, taking ownership of resolution and driving issues to closure. Coordinate with external service providers to support end-user services and perform proactive/preventative maintenance on IT infrastructure. Maintain accurate tracking and documentation of end-user issues, ensuring timely resolution and closure. Work closely with Infrastructure and Network teams to understand and support systems. Support the implementation and compliance of IT processes related to service delivery and facilities. Participate in regular IT service delivery meetings and contribute to continuous improvement initiatives. Escalate high-severity or recurring issues to appropriate levels. Ensure timely follow-up and communication with users and IT peers regarding service requests and tasks. Participate in IT projects and initiatives as needed. REQUIREMENTS: Bachelor's degree, technical certification, or equivalent experience in IT or related field. 3+ years of experience in a technical support or IT service role. Self-motivated and proactive, with the ability to take initiative, contribute ideas, and lead small projects independently. Strong commitment to customer service with the ability to communicate effectively, resolve issues promptly, and maintain a positive user experience. Basic understanding of IT facilities and infrastructure, including: Data centers and communication rooms, Video conferencing systems, Access control systems, Copy/print services, HVAC/UPS systems, and Cabling. Proven ability to resolve technical issues efficiently. Familiarity with SLAs and performance metrics. Excellent verbal and written communication skills across all organizational levels. Understanding of company objectives and how IT supports business units and departments. Strong interpersonal, team collaboration, and facilitation skills. Effective organizational and project management capabilities. Work Schedule: Monday through Thursday, 6:00 AM to 4:30 PM Must be able to work in high-altitude environments Microsoft Intune & MDM: Device enrollment, policy management, troubleshooting, and support for Windows-based endpoints. Windows OS & Mac OS: Installation, configuration, and support. Microsoft 365 Suite: Outlook, Teams, Word, Excel, PowerPoint SharePoint. Active Directory: User account management, group policies. Networking Basics: TCP/IP, DNS, DHCP, VPN setup and troubleshooting. Hardware Support: Desktops, laptops, printers, mobile devices, A/V equipment. Remote Support Tools: Experience with tools like SCCM, TeamViewer, or similar. Ticketing Systems: Familiarity with platforms like ServiceNow, Jira, or Zendesk. ITIL Foundations: Understanding of incident, problem, and change management. Security Awareness: Basic understanding of endpoint protection and data security practices.

About the Team: The Global Meraki Escalations and Product Specialist Group is part of the Catalyst and Meraki CEAD (Customer Escalations Adoption and Deployment) Engineering organization. This group's primary responsibility is to handle Customer Escalations and triage Customer Facing Defects. They work closely with Meraki Support, Platform and Product Engineering and Product Management organizations to deliver top class Customer and Support Experience. As a People Leader within the Meraki Escalations Engineering organization, the desired candidate will: + Oversee the work of Escalation Engineers and Product Specialists within the Meraki Dashboard product domain. + Take accountability for driving customer escalations (Executive Escalations) through to resolution and closure. + Handle difficult conversations with customers and key stakeholders confidently and professionally during escalations. + Partner closely with regional and technology counterparts to deliver operational excellence for customers, partners, and internal teams. + Drive high-quality standards for Customer Found Defect (CFD) triage and issue scoping. + Monitor key performance indicators and quality measures for escalations and CFDs. + Collaborate cross-functionally with Development Engineering, Product Management, Sales, and Support teams with a strong closed-loop mindset. + Provide thought leadership on serviceability, support readiness, documentation, process, and training. + Guide and support team members in professional development, performance management, and career progression. + Communicate effectively to ensure the team remains informed of company, organization, and team priorities. + Lead and participate in team rituals including team meetings, 1:1 syncs, and group/product-specific sessions. + Maintain a positive outlook and leadership presence in a fast-paced, dynamic environment. + Advocate for AI and automation to enhance products, services, and operational efficiency. Required Experience/ Knowledge/ Skills: + 10+ years of overall experience in IT Services/ Engineering organizations with global presence, with 7+ years as a People Leader. + University Degree in IT or a related major. + Strong working knowledge of IT Networking products, backend infrastructure (Cloud & On-Prem) and their application towards delivering business outcomes. + Demonstrates a solid understanding of the Meraki Dashboard and product portfolio. **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $128,100.00 to $168,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $158,200.00 - $241,700.00 Non-Metro New York state & Washington state: $140,600.00 - $241,800.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

The Help Desk Support Specialist provides technical assistance and support to end-users, ensuring efficient operation of hardware, software, and network systems for the agency. Responsible for diagnosing software and hardware problems, resolving issues related to operating systems, network connectivity, application usage, and maintaining detailed records of support requests. This position is onsite in the Colorado Springs, CO area. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental - Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays. As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act. ESSENTIAL REQUIREMENTS * The ability to obtain, maintain and access classified information at the Secret level. * Must possess Security+ certification. KEY DUTIES AND RESPONSIBILITIES Essential Duties and responsibilities include the following. Other duties may be assigned. * Supports onboarding by validating network access. * Ensures all requirements are met by end user while in processing to allow for network access. * Provides direct, indirect, logical and physical support for all user's IT devices to include but not limited to: HD replacement, RAM upgrades, system convergence, troubleshooting, software updates, hardware update, and connectivity issues. * Troubleshoots devices when faults are encountered. * Documents all faults encountered and remediation of faults. * Monitors the local ticketing system continuously during hours of operation and complete/close-out the tickets within the system. * Monitors the helpdesk phones during business hours and submit tickets on the behalf of the caller. * Issues IT equipment to user groups and train the groups on proper usage. * Patches and keeps machines updated with the most up-to-date patches. EDUCATION AND EXPERIENCE High school diploma or general education degree (GED) and a minimum of one to two (1-2) years relevant experience and/or training, or equivalent combination of education/experience. PHYSICAL DEMANDS Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. EOE including Disability/Vet The estimated pay range for this role is $21 to $27, with the final offer contingent on location, skillset, and experience. CNI offers a comprehensive benefits package that includes: * Medical * Dental * Vision * 401(k) * Family Planning/Fertility Assistance * STD/LTD/Basic Life/AD&D * Legal-Aid Program * Employee Assistance Program (EAP) * Paid Time Off (PTO) - (11) Federal Holidays * Training and Development Opportunities Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors. Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 700 experts from 35+ countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success. As a Deal Desk Specialist, you will serve as a trusted partner to the AMER sales team, reviewing and approving commercial contracts for accuracy and compliance. You will aid them in navigating commercial, contractual, and operational considerations to book and close deals efficiently while safeguarding company interests.Key responsibilities: Act as the primary advisor for deal booking in the CRM, ensuring alignment with commercial strategy, pricing guidelines, and approval policies. Review and approve commercial contracts for accuracy and compliance, meeting turnaround SLAs while escalating and remediating risks where needed. Provide frontline support to Sales on quote configuration, company policy interpretation, deal navigation, and basic CRM troubleshooting to unblock deals quickly. Check reports/dashboards to monitor deal flow; proactively surface discrepancies, drive corrections, and track resolution to closure. Partner with Legal, Finance, and Product to address non-standard terms and invoicing requirements, obtaining necessary approvals and balancing risk with commercial intent. Advise Strategic Account Managers on complex or high-value deals from a deal booking perspective, anticipating any potential blockers in the internal process. Cover for other regions (e.g. EMEA) when colleagues are absent. You could be a good fit if you have/are… Bachelor's Degree in Business, Finance, or related field 3+ year's experience working in deal desk / contract administration / sales / commercial operation or related role within a SaaS or technology company, with a proven track record of handling complex, high-value transactions Strong understanding of sales processes, contract management Fluent verbal and written communication in English Experience in navigating CRM systems (i.e. Salesforce) Attention to detail and a high level of accuracy Team player with good interpersonal and communication skills Ability to work collaboratively with cross-functional teams Excellent analytical and problem-solving skills with the ability to balance commercial and compliance considerations Desired Experience working with enterprise companies & government contracts Good knowledge of Excel/Google Sheets advanced formulas (e.g. Lookup) We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you've found your ideal destination. Are you ready to embark on this exciting journey with us? We make things happen We act decisively and with purpose, going the extra mile. We build together We foster relationships and develop creative solutions to address market challenges. We are here to help We are accessible and supportive to colleagues and clients with a friendly approach. Our People Pledge Don't meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don't match 100% of the job requirements. Don't let the confidence gap stand in your way, we'd love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team. Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer. By applying, I confirm that I have read and accept the Staff Privacy NoticeWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Type: **Engineering/Engineering Support** Pay Range **$36.54 to $42.01** Date First Posted **11/17/25** Applications are being accepted through: _*If no date is displayed, applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 5 days of being posted._ **Engineering Support Specialist (Gas Design)** Do you have experience supporting engineering design efforts (preferably related to natural gas projects and programs of work) that align with precise standards and specifications? We are currently hiring an **Engineering Support Specialist** to support the review of gas renewal designs prepared by contracted engineering firms as part of our Distribution Integrity Management Program (DIMP) requirements. DIMP requires our organization to remain vigilant of threats to our gas distribution system as well as identify and implement measures to reduce risk to our system while continuously measuring performance and monitoring results. **What Else Will You be Doing?** + Serving as a subject matter expert for customers during gas design and construction phases of projects + Reviewing gas designs from outside contractors for alignment with required standards and specifications per DIMP + Reviewing and designing projects using AutoCAD and other engineering applications (e.g., Bluebeam) + Preparing construction drawings and materials specifications while ensuring that materials meet specifications + Performing quality control checks and reviews on gas design and work packages performed by contractors **Who You Are** + Experience providing engineering and/or construction design support for projects and programs of work, preferably related to natural gas + Experience using engineering applications such as AutoCAD and/or Bluebeam + Associate's Degree in an engineering discipline is **_valued_** + Possession of a valid, unrestricted driver's license is **_required_** - this job requires operating Colorado Springs Utilities' vehicles **Our Commitment to Our Employees** Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We do not just say people are important - we prove it! That's why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program. + **Time Off** - Because everybody needs time off to recharge + Vacation - New employees accrue 13 days of paid time off to start, while our more tenured employees accrue 24 days per year + Personal Leave -3 days per year of personal leave + Paid Holidays -12 paid holidays per year + Sick Leave - Accrue 12 days of sick leave annually for those days when you or a family member is feeling under the weather + Vacation Buy - Purchase up to 40 hours of additional vacation time + **Pension Plan** - Looking forward to a comfortable lifestyle once you're done working? The Colorado Public Employees' Retirement Association (PERA) provides you with retirement benefits and peace of mind when you retire + **Medical** - Select from three comprehensive medical plans, starting at $0 per month. Employees also enjoy access to a Health Savings Account (HSA) and Flexible Spending Account (FSA). (effective the 1st of the month following your start date) + **Wellness Program** - Voluntary wellness program that allows you and your spouse to each earn up to $500 to use towards healthcare expenses, $100 in Visa gift cards, and up to $400 in gym membership reimbursements + **Dental** - Select from two dental plans, with in-network PPO preventive care covered at 100% and access to orthodontia coverage (effective the 1st of the month following your start date) + **Vision** - Voluntary plan that covers full vision care services and discounts on LASIK eye surgery (effective the 1st of the month following your start date) + **Retirement Saving Programs** - Supplement your pension plan with voluntary retirement programs such as the PERAPlus 401(k) and MissionSquare's Roth IRA and 457 plans + **Disability Coverage** - Short-Term (STD) and Long-Term Disability (LTD) insurance available for purchase (effective the 1st of the month following your start date) + **Employee Assistance Program (EAP)** - Makes the going a little easier by aiding with mental health, stress management, work-life balance, financial and legal matters, and much more + **Long-Term Care Insurance (LTC)** - Whether it's due to an accident or a serious illness, LTC insurance is available for purchase to help you and your loved ones (effective the 1st of the month following your start date) + **Life Insurance** - Company-paid life insurance and supplemental coverage available (effective the 1st of the month following your start date) + **Tuition Reimbursement** - Employees are eligible to receive up to $5,250 annually for Tuition Reimbursement + **Qualifying Public Service Employer** - Payments made towards student loans may qualify for the Public Service Loan Forgiveness Program **_ATTENTION_** **_:_** + _All positions will be posted for a minimum of 5 calendar days._ + _Starting pay will be determined within the posted pay range based on the experience, education, and training of the successful candidate; if there is a single pay rate posted, the job starts at that rate._ + _Colorado Springs Utilities does not sponsor work visas of any kind, including H-1B, TN, or F-1 student visas (with or without OPT or STEM work authorization), or any other employment-based visas._ **_All eligible applicants must be authorized to work in the United States and work authorization must not be based on any work visa._** **Colorado Springs Utilities is an Equal Employment Opportunity/Affirmative Action employer.** Colorado Springs Utilities is committed to the principles of Affirmative Action and Equal Opportunity in accord with Vietnam Era Veterans Readjustment Assistance Act, 38 U.S.C. § 4212, as amended (VEVRAA), and § 503 of the Rehabilitation Act of 1973, as amended (§ 503). In addition, no person shall be unlawfully discriminated against because of race, color, creed, national origin or ancestry, sex (including pregnancy, gender identity, gender expression, and sexual orientation), age, religion, veteran status, disability, genetic information, marital status, or any other basis protected under state or federal law. Human Resources shall assure Colorado Springs Utilities' benefits, classification, compensation, employee development, employee relations, and employment programs, conform to current legal and regulatory requirements and the provisions of Colorado Springs Utilities' Affirmative Action Plan in accordance with VEVRAA and § 503. **Accessibility Accommodations** . If you are an individual with a disability or a disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at accessibility@csu.org or by calling ************. This option is reserved for individuals who are unable to use or require assistance with the online tools as the result of a disability and is not intended for other purposes. **E-Verify and Right to Work Notice** . Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Colorado Springs Utilities participates in E-Verify. For more information on your rights and responsibilities as an applicant, please visit: **************************************************************************** . If you have a legal right to work in the United States, there are laws to protect you against discrimination in the workplace. You should know that no employer can deny you a job or fire you because of your national origin. Unless mandated by law or government contract, employers cannot require you to be a U.S. Citizen or permanent resident or refuse any legally acceptable documents. If any of these things have happened to you, you may have a valid charge of discrimination that can be filed with the OSC. Contact the OSC for assistance in your own language. Call **************. TDD for the hearing impaired is **************. In the Washington, D.C., area, please call ************, TDD ************ Or write to: U.S. Department of Justice Office of Special Counsel NYA 950 Pennsylvania Ave., N.W. Washington, DC 20530. **Have a question?** If you have a question about a position or need assistance from a recruiter, email us at ********************* or call ************. Job Type: Engineering/Engineering Support

Inspiroz is seeking a driven, detail-oriented part-time School Technology Specialist (STS) to join our on-site IT support team in Colorado Springs. As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz' portfolio of charter schools. Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support. Take the next step in your IT career, and apply today! Key responsibilities for this position include the following: Technical support and problem resolution Take the lead in resolving technical issues that require on-site support. Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices. Conduct thorough troubleshooting to identify the root cause of problems. Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required. Act as the liaison between on-site operations and the remote IT support team in India. Communicate technical issues and requirements to the remote team accurately and clearly. Provide detailed information and documentation to facilitate remote troubleshooting and support. Works closely with the remote service desk team to resolve technical issues. Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector. Customer support and service Communicates updates, challenges, and tasks to the client in a clear and timely manner. Listens actively to client concerns and addresses them appropriately. Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership. Assists clients in aligning technology solutions with their specific goals and requirements. Ensures client satisfaction by following up on issue resolution and providing necessary support. Takes personal interest in the quality of work and meeting customer needs. Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions. Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.' Time Entry and Ticket Management Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature. Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration. Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage. Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively. Requirements Knowledge of: Windows Systems Mac Systems Active Directory Networking equipment and concepts Hardware repairs and installations Skills Excellent customer service skills Excellent hands-on technical support skills Excellent verbal and written communication skills Abilities Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference. Ability to adapt to changing situations, be flexible in approach, and effectively multitask. Ability to self-motivate and work independently when required, taking initiative and ownership of tasks. Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others. Education: The successful candidate should have a Bachelor's Degree in a Technology related field or equivalent certifications. Experience: The successful candidate should have at least 1-2 years' experience in Tier 1 and 2 technical support. Benefits What Our Ideal Candidate Will Receive: A company focused on maintaining a great company culture An opportunity to make a difference in the company and to be rewarded for doing so A company that is always looking to improve while adhering to our core principles. An opportunity for career growth within the organization Competitive compensation package with variable pay potential and benefits We are a mission-focused company that is committed to ensuring children of all backgrounds and abilities have the opportunity to excel academically and achieve greatness. We share in that passion with our school partners and live it through our values of: “Be Courageous”, “The Extra Mile”, “Today, Not Tomorrow” and “Communicate. Communicate. Communicate.”

** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD , WD_BLACK, and SanDisk Professional brands. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future. Today's exceptional challenges require your unique skills. Together, we can build the future of data storage. **Job Description** The Level 3 Technical Support Engineer serves as a senior escalation point for customers and partners experiencing complex issues with JBOD (Just a Bunch of Disks), JBOF (Just a Bunch of Flash), and related storage solutions. This role provides advanced troubleshooting, drives cases to resolution, and ensures the highest level of customer satisfaction through expert technical support delivered via phone, email, and remote sessions. ESSENTIAL DUTIES AND RESPONSIBILITIES + Provide exceptional Level 3 technical support to customers and partners for JBOD/JBOF and enterprise storage systems via phone, email, and Sales Force Ticket system communication. + Guide customers through step-by-step troubleshooting procedures to resolve technical issues efficiently. + Create, manage, and resolve Level 3 support cases, ensuring timely resolution within specified SLAs. + Document customer interactions and technical issues. + Diagnose and resolve complex hardware and software issues, including RAID, storage interfaces, and connectivity problems. + Escalate unresolved issues to engineering teams, collaborating to determine root causes and implement solutions. + Perform deep technical troubleshooting, issue duplication, bug filing, and confirmation of problem resolution. + Deliver product support training to internal and external teams. + Author and maintain knowledgebase articles based on resolved cases and customer interactions. + Educate customers on best practices for storage system setup, maintenance, and performance optimization. + Participate in on-call support rotations, including evenings, weekends, and holidays as needed. + Attend meetings, trainings, and occasional customer site visits as required. **Qualifications** REQUIRED + Bachelor's degree in a related field OR 7 years of experience in Level 3 technical support or escalation roles. + 6+ years in an Level 3 technical support role or equivalent experience. + Exceptional customer service and communication skills, with the ability to explain complex technical concepts to all levels of users. + Experience providing Level 3 support in at least three of the following enterprise environments: Storage, Operating Systems, High Performance Computing, Data Center, Virtual Desktop, Tiered Storage/Compute, Hyperscale, or Flash-based Storage. + Familiarity with JBOD/JBOF architectures, SAS/SATA/NVMe interfaces, and RAID configurations. + Experience with remote desktop tools and help desk software. + Expert-level knowledge of operating systems (Linux, Solaris, Mac OS X, VMware ESX, Windows Server). + Working knowledge of data storage/networking concepts, including RAID, SAN, SCSI Enclosure Services, and storage interfaces. + Understanding of server performance metrics, debugging tools, and support environments. + Experience with MS SQL, PostgreSQL, and MySQL databases. SKILLS + Strong problem-solving and analytical skills. + Proven troubleshooting skills in customer-facing environments. + Strong desire and ability to learn new products and technologies. Preferred Qualifications + Experience with NAND Flash storage, RAID controllers, and storage server products. + Deep understanding of clustering, erasure coding, and data protection techniques. + Professional certifications such as VMware VCP, MCSA, Brocade Product Expert, SNIA, Juniper, Solaris, or Red Hat Certified Engineer. **Additional Information** All your information will be kept confidential according to EEO guidelines. Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (*********************************************************************************************** . Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be 01/06/2026 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline. **Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** . **Compensation & Benefits Details** + An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. + The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future. + If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned. + You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards. + We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan. + **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

The Technology Support Specialist provides professional, customer-focused, Tier I and Tier II technical support to City staff through on-site, remote, and telephone assistance. Responsibilities include diagnosing and resolving end-user hardware and software issues, maintaining and configuring endpoint devices, supporting audiovisual systems, performing user account administration, and ensuring accurate documentation of work performed. As specialists progress through Levels I-IV, assignments become increasingly advanced, requiring refined troubleshooting skills, deeper technical knowledge, expanded project participation, and elevated responsibilities related to training, documentation, and system administration. Duties and Responsibilities Provides Tier I and Tier II technical support for computer systems, mobile devices, telecommunications, peripherals, and software applications. Troubleshoots and resolves user issues related to hardware, software, connectivity, authentication, printing, and system access. Builds, configures, deploys, and maintains endpoint systems using standardized imaging processes. Performs onboarding and offboarding tasks including account creation, deactivation, and permission adjustments. Maintains accurate records of devices, assignments, and inventory details. Documents work and resolutions within the helpdesk ticketing system. Provides user assistance, general training, and communication related to technology usage and best practices. Maintains and updates departmental records, forms, and management systems. Supports audiovisual technologies in conference rooms, meeting spaces, and public meetings. Provides technology support for scheduled public meetings and City events. Participates in the department's stand-by/on-call after-hours rotation. Assists with periodic user access reviews and permission audits (Levels III-IV). Designs and maintains training materials, SOPs, and documentation for end-user technologies (Levels III-IV). Performs advanced troubleshooting of systems, peripherals, applications, and user environments (Levels III-IV). Establishes and maintains effective working relationships with staff, vendors, and external partners. Performs other duties and special projects as assigned. Supervisor Duties This position has no supervisory responsibilities at any level. Work Environment Work is primarily performed in an office environment with moderate noise levels, with occasional work in server rooms, network closets, and public meeting areas. The role requires regular standing, walking, bending, and lifting of equipment, as well as frequent use of computers and electronic devices. After-hours support may be required during emergencies or maintenance windows. Reasonable accommodations may be provided in accordance with ADA guidelines. Requirements Qualifications Technology Support Specialist I - Entry Level High school diploma or equivalent is REQUIRED. Specialized courses or training equivalent to one year of college is desired. Six (6) months of customer service or related experience is highly valued. Valid Colorado driver's license within 90 days of hire is REQUIRED. Knowledge of PC hardware and components is highly valued. Basic knowledge of Ethernet, TCP/IP, and Windows domain networking is highly valued. Familiarity with Microsoft Windows, Microsoft Office Suite, and web browsers is highly valued. Ability to obtain ICS 100 & 700 within 12 months of hire is REQUIRED. Technology Support Specialist II - Intermediate Level High school diploma or equivalent is REQUIRED. Associate degree in Information Technology, Computer Systems, or related field is desired. Specialized courses/training equivalent to two (2) years of college is desired. Minimum one (1) year relevant experience REQUIRED A+, Network+, Security+, or equivalent Microsoft certification is desired. Valid Colorado driver's license within 90 days of hire is REQUIRED. Knowledge of PC hardware and components is highly valued. Knowledge of Ethernet, TCP/IP, and Windows domain networking is highly valued. Knowledge of Microsoft Windows, Microsoft Office Suite, and web browsers is highly valued. Ability to obtain ICS 100 & 700 within 12 months of hire is REQUIRED. Technology Support Specialist III - Advanced Level High school diploma or equivalent is REQUIRED. Bachelor's degree in Information Technology, Computer Systems, or a closely related field is desired. Specialized courses/training equivalent to four (4) years of college is desired. Minimum two (2) years relevant experience REQUIRED A+, Network+, Security+, or equivalent Microsoft certification is desired. Valid Colorado driver's license within 90 days of hire is REQUIRED. Advanced knowledge of PC hardware, components, and troubleshooting is highly valued. Knowledge of Ethernet, TCP/IP, and Windows domain networking is highly valued. Knowledge of Microsoft Windows, Microsoft Office Suite, and web browsers is highly valued. Ability to obtain ICS 100 & 700 within 12 months of hire is REQUIRED. Technology Support Specialist IV - Senior / Expert Level High school diploma or equivalent is REQUIRED. Bachelor's degree in Information Technology, Computer Systems, or closely related field is highly valued. Minimum of four (4) years of relevant employment in IT support is REQUIRED. Two certifications such as A+, Network+, Security+, or equivalent Microsoft certifications are highly valued. Valid Colorado driver's license within 90 days of hire is REQUIRED. Advanced knowledge of PC hardware, components, user account management, and troubleshooting is highly valued. Knowledge of Ethernet, TCP/IP, and Windows domain networking is highly valued. Knowledge of Microsoft Windows, Microsoft Office Suite, and web browsers is highly valued. Ability to obtain ICS 100 & 700 within 12 months of hire is REQUIRED. Required Capabilities Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. To perform the essential job functions and to ensure the safety of themselves, their coworkers, and the public, employees must have the ability to regulate attention; to plan; to understand, remember, and apply information; to effectively interact with others; to concentrate and maintain pace; and to adapt or regulate one's behavior. Ability to proficiently read, speak, and understand English. Proficiency in non-English languages is highly valued. Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs. Demonstrated strong verbal and written communication skills, analytical skills, statistical and mathematical abilities and interpersonal skills. Ability to read and interpret documents such as safety rules, operating maintenance instructions and procedure manuals. Ability to write complex reports and distill information for many audiences. This position requires close, distance and peripheral vision. Ability to hear an average conversational voice in a quiet room, using one or both ears, at a distance of six (6) feet. Ability to hear sounds and signals indicating work and safety necessities. This position requires standing, walking and sitting for periods of time. Utilization of hands and fingers to operate office computer keyboard and equipment required. Must be able to reach with hands and arms, and stoop, kneel or crouch if needed. Must be able to lift up to fifty (50) pounds as needed and frequently lift up to twenty-five (25) pounds. This position requires effective proficiency in the use of computer software and applications, office equipment, and professional telephone use. The ability to adequately type quickly with few to no errors is also very important. This position will often require multi-tasking in the use of computer, phone, and office equipment while interacting with clients. Candidates for this position may be required to take and pass technology proficiency assessments prior to employment. Salary Description $18.76 - $36.72 depending on qualifications

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Data Communication, Network Security, Operating Systems (OS) Certifications: None Experience: 1 + years of related experience US Citizenship Required: Yes Job Description: Network Systems Administrator GDIT is seeking qualified candidates for Network/System Administrator in support of the Warfighter Training Readiness Solution (W-TRS) Contract, formally known as ATMP. Seize your opportunity to make a personal impact as a Network Systems Administrator. Here, you'll tailor cutting-edge solutions to the unique requirements of our customer. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. At GDIT, people are our differentiator. As a Network Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on a Network Systems Administrator joining our team to help build and enable the readiness of our Nation's Army! MEANINGFUL WORK AND PERSONAL IMPACT Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems. Review system and application logs and verify completion of scheduled jobs, including system backups. Network/System Administrator responsibilities include maintaining the TADSS local area network (LAN), wide area network (WAN), data communications network, operating systems, and physical and virtual servers. Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems the infrastructure and instrumentation for the CIS Family of Training Devices including: Common Battle Command Simulations Equipment (CBCSE); Joint Land Component Constructive Training Capability (JLCCTC); Intelligence, Electronic Warfare Tactical Proficiency Trainer ( IEWTPT), Technical Control Cell (TCC), Live, Virtual, Constructive - Integrating Architecture (LVC-IA), Secure, Mobile, Anti-Jam, Reliable, Tactical-Terminal (SMART-T), Tactical Ground Station Maintenance Trainer (TMT), Distributed Common Ground System-Army (DCGS-A), Games for Training (GFT). Analyze network and server resource consumption and control user access. Install and upgrade software and maintain software licenses as they are released from Original Equipment Manufacturer (OEM). May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software at OEM request. Assignments and job duties may include fact finding analysis, development of work processes and procedures, preparing detailed reports, supervising and defining objectives, and defining priorities, and maintenance activities that involve the need for administrative passwords. SA shall provide “over-the-shoulder” assistance to the user and operator, as requested. Maintain network and computer Information Assurance systems security. Evaluate and optimize network and system performance. Assign and update security permissions on a Linux network. Review and interpret Linux log files. Review and interpret Windows event files. Manage Virtual Machines on Linux and Windows Hosts and Maintain Network Attached Storage RAID array. The SA shall be capable of providing TADSS instruction as requested by local and Area of Responsibility (AOR) units IOT train Soldiers/Civilians on STE operation IAW Government provided NET training products. Operate, maintain, administer, and sustain all networks and the associated devices that are directly related to supporting integrated communications and training networks, including IA support activities. Training networks include but are not limited to Joint Training Experimentation Network (JTEN), Distributed Common Ground System-Army (DCGS-A), Joint Network Node (JNN), Joint National Training Capability (JNTC), MCS servers, and CTC opposing forces networks. Ensure the necessary records and reports are complete and properly maintained Ensures required before, during and after operations Preventive Maintenance Checks and Services (PMCS) on IT equipment are completed. Supports the required GDIT/W-TRS cross training plan to support other W-TRS TADSS on instillation. Interface with customers and site Government personnel, report TADDS status, any maintenance issues as well as assist with training schedules. WHAT YOU'LL NEED TO SUCCEED: Education: AA/AS or equivalent relevant years of experience Experience: 4+ years of related experience Managing US Army TADSS Required Technical skills: Experience enforcing network security policies and procedures. Knowledge of network protocols, operating systems, and security practices. Experienced in US army doctrine live-fire gunnery training and qualifications, combined arms live fire exercises, and After Action Review (AAR) capabilities Ability to learn the W-TRS Management Information System (MIS) for controls/recording all work orders and Government Furnished Equipment (GFE) property control Security Clearance: Top Secret required to start, must be eligible to obtain TS/SCI. US Citizenship Required Role requirements: Superb communication skills; strong ability to advise and educate leadership through non-technical terms on systems; Ability to document and report on technical issues and solutions; Ability to resolve complex technical issues Must be able to wear appropriate personal protective equipment (PPE) and be able to lift a maximum of 50 lbs. Must be able to travel up to 25% of time. Location: On Customer Site GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore a career in program management at GDIT and you'll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results. #GDITArmy #GDITRecruiting The likely salary range for this position is $72,250 - $97,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 10-25% Telecommuting Options: Onsite Work Location: USA CO Fort Carson Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

If you enjoy working on high profile and challenging engineering projects supporting the US Army, Serco has a great opportunity for you! The Network Technician will be part of a dynamic team at our Fort Carson, Colorado location. Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our Soldiers. Serco supports the US Army as a prime contractor for their Next Generation Command and Control (NGC2) contract which supports implementing capabilities that enable the service to employ Command Posts (CP) across the operational spectrum. Our team develops, integrates, and maintains modern and mobile solutions for an integrated CP infrastructure. You will be part of a team that works closely with the customer and other Serco functional area teams to deliver quality systems and associated supporting documentation. The team has been recognized by the Army Customer and the industry for their outstanding contributions to the contract and program. In this role, you will: Develop and present physical and logical network systems architecture/design to enable end user system of systems review and overview. Develop and integrate prototype network and non-network systems for specified customer platforms. Analyze and assess unit Modified Tables of Equipment (MTOE) and Unit specific Network Basis of Issue (NBOIP) Produce a network systems assessment (capabilities, interoperability, configuration, performance, constraints, and dependencies) to ensure selected systems meet network capability requirements. Serve as a prototype system and network data collector/analyst during the customer's testing and assessments. Make network architecture updates based on approved stakeholders' change requests. Develop, document, and recommend solutions/improvements to prototype and Programs of Record systems' network architecture. Conduct analysis and provide recommendations on procurement of material solutions necessary to support systems integration activities. Research and/or prepare engineering presentations, reports, process studies, or technical information used for program reviews, design reviews, and business proposal activities. Troubleshoot and correct network errors/faults during design, fabrication, assembly, configuration, and integration phases Get to know your recruiter: Qualifications To be successful in this role, you must have: A Bachelor's degree in a specialized professional engineering curriculum and 2 years of network experience or an associate degree in a specialized professional engineering and/or STEM curriculum plus 3 years of applicable experience or an Associates Degree with 5 years of related experience Experience with the design, development, and integration of Army Tactical networking systems and vehicle platforms Ability to develop system-of-systems integration plans to include developing modification designs for new equipment installation. Proficient in Microsoft Visio. Travel up to 25% This position is contingent upon your ability to obtain/maintain/transfer your Secret clearance This position is located at Fort Carson Colorado. Additionally desired experience and skills: Experience with SolidWorks. Preferred experience with Kali Linux Forensics and the following professional certifications: Network Pro Certified PC Pro Certified AutoCAD a plus Microsoft Office Professional Certified Windows 7, 8, 8.1, 10 Professional If you are interested in supporting and working with our military and a passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career! In compliance with state and local laws regarding pay transparency, the hourly range for this role is $85,032 to $141,720; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Description & Requirements Maximus is seeking a Network Administrator to provide expertise to a federal client in support of their mission-critical systems in defense of our Homeland. As a Network Admin, you will implement and maintain our organization's network infrastructure. Your role will involve overseeing network administration, troubleshooting complex issues, and ensuring the performance, availability, and security of our network systems. This position is an on-site role, 5 days a week, and requires a secret clearance. Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS135, T3, Band 6 Job-Specific Essential Duties and Responsibilities: * Configure and maintain network devices such as routers, switches, firewalls, load balancers, and VPN concentrators. * Monitor network performance, identify bottlenecks, and implement optimization strategies to ensure optimal throughput and reliability. * Troubleshoot and resolve network issues using firewall logs, switch packet capture tools; engaging with cross-functional teams to leverage support and collaboration when necessary * Conduct network capacity planning and bandwidth management to accommodate future growth and changing business needs. * Collaborate with other teams to integrate network infrastructure with cloud services, storage systems, and other IT components. * Stay updated on emerging technologies, industry trends, and best practices in networking and recommend their adoption as appropriate. * Create and maintain documentation related to network configurations, diagrams, standard operating procedures, and troubleshooting guides. * Provide technical leadership, guidance, and mentorship to junior network engineers. * Managing, monitoring, maintaining, and securing networks and tenant network segments that integrate the transport of networks and data. * Organizing, documenting, and managing the delivery of Network load balancing services * Document and Manage Internet Protocol Addresses * Other Tasks as assigned Job-Specific Minimum Requirements: * Seven (7)+ years of experience in a Network Administrator role or in a related field * Active Secret clearance. * Due to federal requirements, all candidates must be US Citizens without Dual Citizenship to another country. * This is an on-site position at a government facility. * Requires presence on-site five days per week in Colorado Springs, CO. * Candidates must reside within a commutable distance. * Participation in a rotational on-call schedule for emergency page-outs is required. * Five (5) or more years of experience in the following: port and firewall configuration using both Cisco and Juniper #techjobs #clearance #veterans Page #APPCASTDTO Minimum Requirements TCS135, T3, Band 6 EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.

Overview/ Job Responsibilities Sev1Tech is seeking a Network Administrator SME to support the US Space Force, Space Operations Command (SpOC), Space Delta 8. Space Delta 8 is the SATCOM war-fighting lead for the US Space Force and leads the operation, maintenance, and modernization of the Wideband Global SATCOM System (WGS) with points of presence located at multiple sites CONUS and OCONUS, providing the day-to-day operational support needed to manage DoD's satellite communications capabilities. Responsibilities include, but not limited to: * Providing expertise to the sites guidance and take the lead in troubleshooting NIPRNET, SIPRENT, WSOMS, RMCE LAN and/or WAN issues * The WSOMS Network SME will be the lead Minimum Qualifications * US Active Top Secret or TS/SCI level clearance (eligible for immediate adjudication by the cognizant security authority) * Bachelor's degree * Minimum 15 years experience with Network Administration * Experience leading a team About Sev1Tech LLC Welcome to Sev1Tech! Founded in 2010, we are proud to be a leading provider of IT modernization, engineering, and program management solutions. Our commitment is to deliver exceptional program and IT support services that empower critical missions for both Federal and Commercial clients. At Sev1Tech, our mission is clear: Build better companies. Enable better government. Protect our nation. Build better humans across the country. We believe that through innovation and dedication, we can make a significant impact on the communities we serve. Join the Sev1Tech family, where your potential for greatness is limitless! Here, you will not only achieve remarkable accomplishments but also enjoy a fulfilling and rewarding career progression. We invite you to explore opportunities with us and become part of a team that values your contributions and growth. Ready to take the next step? Apply directly through our website: Sev1Tech Careers and use the hashtag #join Sev1Tech to connect with us on social media! For any additional questions or to submit referrals, feel free to reach out to ***********************.

IT Veterans is currently seeking a Network Administrator II to join our team. You must have an active TS/SCI clearance with the ability to gain and maintain a CI poly. Job Details: Responsible for the analysis, administration and support of voice, video, and/or data communications networks Extensive experience monitoring and configurating crypto equipment; ability to identify, analyze, and resolve operating/hardware network system problems Comprehensive knowledge of Cisco and Juniper routers and switches Demonstrate network troubleshooting techniques and experience Ensure compliance with network security policies and procedures Manage the Enterprise Network for resource availability Experience with both LAN and WAN troubleshooting Experience with WAN circuit technologies (T1, DS3, OC-3, OC-12, OC-192) Possess comprehensive knowledge of operating systems and applications as they pertain to the network environment Process Authorized Service Interruptions (ASI's) as directed by GDIT Management Provide After Action Reports (AARs) for Problem Management resolution Experience with programming and troubleshooting KG-175A and KG-175D encryptors (to include 10G encryptors) Evaluate hardware and software, including peripheral, output, and related equipment Participate in the development and implementation of network-related procedures and standards Participate in and may lead aspects of major network installations and upgrades Interface with vendors to ensure appropriate resolution during network outages or periods of reduced performance Develop and implement testing strategies and document results Provide advice and training to end-users. May provide professional leadership to less-experienced network personnel Participate in special projects as required Requirements: Bachelor's degree from an accredited institute in an area applicable to the position; an additional 4 years of may be substituted in lieu of a degree Minimum four (4) years of relevant experience in addition to education level Must possess current DoD 8570 IAT II and CCNA (or equivalent) certifications Experience working in a DoD or IC environment desired At IT Veterans LLC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that diversity and inclusion among our teammates is critical to our success.

Hatalom is seeking a Network Administrator in support of the MTC in Ft. Carson, Colorado. The network administrator will install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), data communications network, operating systems, and physical and virtual servers. Responsibilities: Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems. Review system and application logs and verify completion of scheduled jobs, including system backups. Analyze network and server resource consumption and control user access. Install and upgrade software and maintain software licenses. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. Provide networking support for the MTC and any exercise support in preparation for training: Designs, implements and maintains network configurations. Build, maintain and configure Call Manager. Troubleshoot any network or Call Manager issues. Assist units and any other components during exercises. Reviews STIGs and Best Business Practices (BBPs) to ensure that all Network equipment meets the required Defense Information Systems Agency (DISA), Army and DOD standards. Requirements: Minimum BA or BS degree in Information Technology or related field. An additional 3 years of experience as a Network Administrator can be substituted for the lack of a degree. Requires 6+ years' experience. Also requires knowledge of the principles, methods, and techniques used in network troubleshooting and support, operating systems and applications and network management. Must have working knowledge of current technologies and products for MTC services and security. IAT Level II Certificate Active SECRET clearance LOCATION: Fort Carson, CO - relocation assistance is not available for this position. STATUS OF POSITION: Full-time, Salary Exempt This document is not intended to cover or contain a comprehensive listing of all job-related activities, duties or responsibilities that are required of the employee. Due to the nature of the industry, job tasks may be changed as necessary to meet the needs of the customer. Hatalom Corporation is an equal opportunity employer providing equal employment opportunities (EEO) to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

**This role is anticipated to start March 2026** COMPENSATION: $25 - $30 an hour TRAVEL REQUIREMENT: Extensive (80%-100%) JOIN A TEAM THAT CARES ABOUT THE PLANET-AND EACH OTHER At Eocene Environmental Group, Inc., our mission is to protect people, power, and the planet. We believe that meaningful work starts with meaningful values - integrity, innovation, safety, and stewardship. These principles guide everything we do, from how we manage vegetation to how we support our team members. As an employee-owned company, we foster a culture of collaboration, accountability, and continuous growth. Our team is passionate about making a difference in the environment and in the communities we serve. That's why so many of our employees choose to build long-term careers here-because at Eocene, your work matters, your voice is heard, and your growth is supported. EXPLORE THE OUTDOORS. LEAD WITH PURPOSE. GROW YOUR CAREER. At Eocene Environmental Group, Inc., we're not just managing vegetation - we're protecting communities, enhancing ecosystems, and ensuring the safe delivery of power across diverse landscapes. As a Traveling Field Specialist, your office is the great outdoors. You'll work directly with utility clients, property owners, and contractors to ensure safe and sustainable vegetation practices. We're an employee-owned company committed to innovation, safety, and professional development. As we continue to grow nationwide, we're looking for dedicated professionals ready to grow with us. WHAT MAKES EOCENE DIFFERENT? OUR BENEFITS. We offer a comprehensive and competitive benefits package designed to support your well-being, growth, and work-life balance-benefits that set us apart from the competition: Employee-Owned Company - As an ESOP, every team member has a stake in our success and shares in the rewards. Career Development Support - We invest in your growth with opportunities for certifications and continuing education. Company Vehicle for Work Use - A company-provided vehicle is available to support your daily responsibilities and job site travel. Generous Paid Time Off - Enjoy a strong PTO package from your first year, including vacation and personal wellness days. Recognized Holidays - Benefit from a comprehensive holiday schedule, including both standard and flexible days. Workwear Allowance - Annual support to help you stay safe and comfortable on the job. Wellness Incentives - Monthly reimbursement available for fitness memberships or wellness programs. Competitive Health Coverage - Access to robust medical, dental, and vision plans to support you and your family. RESPONSIBILITIES: Staying organized and scheduling/booking work travel and hotels Utility Vegetation & Forest Management projects such as vegetation inspections, thinning, timber cruising, quality assurance/quality control etc. Contact property owners & public agencies regarding pruning and/or removals Conduct tree and brush inventories Conduct hazard tree inspections and evaluations Plan work for tree contractors Manage data Enforce on-the-job safety practices Carry and utilize materials, tools, and equipment at work site Service trucks and equipment, keep trucks and other assigned equipment in a neat and orderly fashion Emergency Response Perform other related duties as required or assigned REQUIREMENTS Extensive travel (80%-100%) throughout the United States Must have ISA Arborist Certification or obtain within 3 months of hire date Tree species identification skills and invasive species knowledge, plus knowledge of tree growth rates Valid driver's license with clean driving record Ability to work independently Strong verbal and written communication skills Excellent customer service skills a priority Ability to work in rugged terrain and inclement weather Proficient in map navigation skills Experience with Microsoft Office and data collection software (GIS experience a plus) Ready to grow your career with Eocene? Apply today and help us share the future of utility Vegetation Management. Eocene Environmental Group of the West, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. ********************************************

Our client is seeking a Technical Support Analyst for a long-term contract opportunity (with strong possibilities to convert full-time). The Technical Support Analyst will provide reliable and effective IT support services, ensuring consistent and high-quality end-user support. This role supports IT operations in alignment with established Service Level Agreements (SLAs) for assigned areas of responsibility. DUTIES: Deliver hands-on support for site IT infrastructure and end-user services, including troubleshooting and maintenance of: Desktop and laptop computers, Mobile devices and phones, Printers and peripheral devices, Audio/Visual equipment, Other related IT hardware. Collaborate with Lead Technicians to ensure site-level IT environments-including voice/data networks, servers, and storage-are properly maintained and supported, especially in remote site locations. Monitor and manage IT issues within assigned areas, taking ownership of resolution and driving issues to closure. Coordinate with external service providers to support end-user services and perform proactive/preventative maintenance on IT infrastructure. Maintain accurate tracking and documentation of end-user issues, ensuring timely resolution and closure. Work closely with Infrastructure and Network teams to understand and support systems. Support the implementation and compliance of IT processes related to service delivery and facilities. Participate in regular IT service delivery meetings and contribute to continuous improvement initiatives. Escalate high-severity or recurring issues to appropriate levels. Ensure timely follow-up and communication with users and IT peers regarding service requests and tasks. Participate in IT projects and initiatives as needed. REQUIREMENTS: Bachelor's degree, technical certification, or equivalent experience in IT or related field. 3+ years of experience in a technical support or IT service role. Self-motivated and proactive, with the ability to take initiative, contribute ideas, and lead small projects independently. Strong commitment to customer service with the ability to communicate effectively, resolve issues promptly, and maintain a positive user experience. Basic understanding of IT facilities and infrastructure, including: Data centers and communication rooms, Video conferencing systems, Access control systems, Copy/print services, HVAC/UPS systems, and Cabling. Proven ability to resolve technical issues efficiently. Familiarity with SLAs and performance metrics. Excellent verbal and written communication skills across all organizational levels. Understanding of company objectives and how IT supports business units and departments. Strong interpersonal, team collaboration, and facilitation skills. Effective organizational and project management capabilities. Work Schedule: Monday through Thursday, 6:00 AM to 4:30 PM Must be able to work in high-altitude environments Microsoft Intune & MDM: Device enrollment, policy management, troubleshooting, and support for Windows-based endpoints. Windows OS & Mac OS: Installation, configuration, and support. Microsoft 365 Suite: Outlook, Teams, Word, Excel, PowerPoint SharePoint. Active Directory: User account management, group policies. Networking Basics: TCP/IP, DNS, DHCP, VPN setup and troubleshooting. Hardware Support: Desktops, laptops, printers, mobile devices, A/V equipment. Remote Support Tools: Experience with tools like SCCM, TeamViewer, or similar. Ticketing Systems: Familiarity with platforms like ServiceNow, Jira, or Zendesk. ITIL Foundations: Understanding of incident, problem, and change management. Security Awareness: Basic understanding of endpoint protection and data security practices. Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.