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Remote support specialist jobs in Columbus, GA

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  • IT Support Specialist II

    Columbus State University 4.0company rating

    Remote support specialist job in Columbus, GA

    About Us Great universities inspire the very best in us. They nurture new ideas, fresh perspectives, and creative problem-solving. They challenge students to discover their passions - and to turn those passions into thriving careers that improve our world. Columbus State University is exactly that kind of place. With exceptional facilities, ideal class sizes, and unique field experiences, our students have room to create. Here, every faculty and staff member is part of the educational process, actively mentoring students and championing each new step in their journey. Located just 100 miles southwest of Atlanta, CSU is part of the University System of Georgia and offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays (if applicable). Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Department Information University Information and Technology Services Job Summary The IT Support Specialist II serves as a key member of the IT Client Support Services team, reporting directly to the Manager of IT Client Support Services. This advanced technical position is responsible for delivering high-level support to faculty and staff in the effective use of technology, encompassing both hardware and software systems. The role involves diagnosing and resolving complex technical and procedural issues, often through hands-on training and one-on-one support sessions. The specialist ensures the stability, accessibility, and optimal configuration of assigned systems and components, while adhering to established guidelines and best practices. This position requires a proactive, solutions-oriented mindset with the ability to creatively analyze problems and implement effective resolutions. As a forward-thinking innovator, the IT Support Specialist II contributes to enhancing the university's technology landscape - helping to shape a more personalized, engaging, and transformative experience for the campus community. Responsibilities Significant Duties & Responsibilities include: Create a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a professional attitude.; Bring innovative ideas to the teaching and learning aspect to higher education.; Analyze user requirements, procedures, and problems; develop technical solutions.; Provide advanced support on various software packages, hardware and peripheral devices.; Install, upgrade, configure and perform maintenance to software, hardware, and peripheral equipment following design specifications.; Provide training on technology hardware to meet the needs of faculty and students for a successful teaching and learning experience.; Provide support and training on software, to include all classroom and lab software, and all video conferencing tools available to CSU.; Test and monitor software, hardware, and peripheral equipment to evaluate use, effectiveness, and adequacy of product for end-users.; Inspect, configure, and prepare equipment for delivery to end-users.; Perform remote access to resolve technical issues.; Hardware Life Cycle Management: Manage end user hardware, classroom hardware, and non-academic space hardware; forecasting end of life cycle, refreshes, and keeping 5-year refresh plan up to date.; Inventory Management: Help manage and maintain inventory of devices across campus.; Maintain complete records of daily activities, problems, and remedial action taken in a ticketing database.; Provide users with ongoing technical support by developing documentation.; Provide timely response and resolution or escalation to serviceable trouble tickets.; Other duties as assigned. Required Qualifications Required Qualifications include: A bachelor's degree and 2-5 years applicable experience or an equivalent combination of education, training, and experience that demonstrates the ability to perform the required skills. Proposed Salary The proposed annualized salary range for this position is $40,253 - 43,784 and includes full benefits. Knowledge, Skills, & Abilities Knowledge, Skills, & Abilities include: Excellent working knowledge of technology.; Highly organized and effective at prioritizing in a fast-paced environment.; Ability to follow CSU strategic plan especially in helping students be successful.; Self-starter with the ability to handle multiple tasks and deadlines with minimal supervision.; High level of problem-solving ability as well as the ability to work closely with faculty and staff.; Must have extensive experience with computer systems and business software programs including MS Office, Windows, and Mac OS.; Knowledge of PC remote and PC imaging processes.; Must be able to lift up to 50 pounds of equipment.; Excellent customer service and professional domineer.; Strong oral and written communication skills.; Scheduling and time maintenance skills are essential. Contact Information If you have any questions, please contact Brandon Lindley, Hiring Manager, via email at lindley_**************************. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at ************************************************************************** Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************ Institutional Values * Excellence: Actively engaging outstanding methods in teaching, academic discovery, creative pursuits, student success, cultural enrichment and the overall campus community. * Creativity: Pursuing distinction through inquiry and innovation, challenging convention and focusing on solutions. * Engagement: Dynamic civic involvement and participation of students, faculty, staff and alumni in the university experience. * Sustainability: Advancing fiscal responsibility, well-being, innovation, lifelong learning and environmental stewardship. * Inclusion: Cultivating and championing a campus environment that welcomes diverse backgrounds, ideas, perspectives and practices. * Servant Leadership: Leading through ethical empowerment and service. Conditions of Employment All selected candidates are required to submit and successfully pass a background investigation to include reference checks and verification of academic credentials (if applicable). Other additional requirements may be required based upon specific position duties: * A credit check completed for Positions of Trust and or approved departmental Purchase Card usage; * Pre-employment drug testing for positions with high-risk responsibilities. * Motor vehicle reports are required for positions that are required to drive a Columbus State University fleet vehicle or other vehicle designated as a fleet vehicle. A successful drug screening will be required as a condition of employment a randomly thereafter. * Applicants for positions of trust may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. * For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Additionally, all members of the USG community must adhere to the USG Statement of Core Values must also be aware of and comply with the Board of Regents policies on Freedom of Expression and Academic Freedom. Equal Employment Opportunity Columbus State University is proud to be an equal employment, equal access, and equal educational opportunity institution. It is the policy of our institution to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws. Other Information This is not a supervisory position. This position does not have any financial responsibilities. This position will not be required to drive. This role is considered a position of trust. This position does not require a purchasing card (P-Card). This position will not travel Background Check * Position of Trust + Education Special Applicant Instructions Visit Columbus State University's online Careers portal to drive your career with us! The online applicant system provides you with the ability to review job opportunities and apply to those that you are interested in and feel qualified for. Each job posting has a summary description of the position and required qualifications. All job applications must be submitted through the online portal system.
    $40.3k-43.8k yearly Easy Apply 22d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Remote support specialist job in Columbus, GA

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $30k-40k yearly est. 59d ago
  • Systems Support Specialist (Electro-Mechanical with PLC Experience)

    Dow Jones 4.0company rating

    Remote support specialist job in LaGrange, GA

    About the Team: This team is part of the Print Operations Business Group. About the Role The System Support Specialist is responsible for ensuring the maximum availability and performance of advanced production, manufacturing, and automation equipment. This hands-on role involves comprehensive installation, maintenance, and troubleshooting of mechanical, electrical, and control systems. You will work independently under limited supervision to perform complex breakdown analysis, preventative maintenance (PM), equipment upgrades, machinist and technical skills in a fast-paced industrial environment. You will be based at our LaGrange, Georgie print plant and will report to the Associate Director, Production. You Will: Troubleshooting and Repair _:_ + Diagnose, troubleshoot, and repair failures in advanced production, manufacturing, and automation equipment. This includes mechanical, electrical, electronic, hydraulic, and pneumatic systems.Preventative Maintenance (PM): Inspect equipment for proper functioning and perform routine, predictive, and preventative maintenance duties per manufacturer's specifications and computerized PM schedules/data.System Diagnostics: + Utilize electrical test equipment (e.g., Digital volt meter, oscilloscopes) to troubleshoot electrical circuitry down to the component level, including control circuits, AC/DC drives (VFDs), and basic electrical systems (starters, fuses, contacts, relays). Controls Systems : + Troubleshoot and perform maintenance on PLC (Programmable Logic Controller) controls systems. Experience with setup, programming, and troubleshooting of PLCs is highly valued. Mechanical Systems : + Perform maintenance on heavy mechanical systems, including, but not limited to, gear boxes, chain drives, sprockets, motors, seals, bearings, compressors, and hydraulic/pneumatic components (cylinders, pumps, valves). Facility Support : + Conduct maintenance and adjustment/repair of building mechanical systems (e.g., air compressors, HVAC systems) and power distribution systems as required. Machining & Fabrication Machining : + Operate machining tools, including lathes, milling machines, grinders, drill presses, and other shop equipment to produce, repair, or reproduce replacement parts and components for machinery. Fabrication : + Fabricate, modify, and repair machine parts, tooling, and fixtures from various materials according to blueprints, technical specifications, or reverse-engineered samples, if required. Precision Measurement : + Use precision measuring instruments (e.g., micrometers, calipers, gauges) to ensure all machined parts meet specified tolerances and quality standards. Technical Interpretation : + Read, analyze, and interpret complex mechanical drawings, blueprints, electrical schematics, and technical procedures/manuals to make necessary repairs, adjustments, and to fabricate components. Documentation, Safety, & Teamwork Documentation : + Create and close work orders using asset management systems, documenting labor hours, equipment status, failures, and parts used (including machined components). Complete a detailed shift report as required. Inventory : + Test inventory items, such as electronic control boards, periodically. Assist in developing, maintaining, and managing parts ordering and inventory. Safety and Standards : + Enforce and adhere to all safety requirements, including Lockout/Tagout (LOTO), Arc Flash, Hot Work procedures, and Good Manufacturing Practices (GMP). Mentorship and Teamwork : + Work effectively in a team-based environment, collaborating with production staff, maintenance colleagues, and potentially providing support or mentorship. You Have: + Machining: Proven proficiency in operating and setting up manual machining tools (lathes, mills, grinders) and machining processes. + Diagnostics: Proven experience with logical troubleshooting (diagnostics, problem-solving) for electro-mechanical equipment. + Electrical: Competent in fundamental electrical skills for installation, maintenance, and troubleshooting electrical systems. + Reading Schematics: Ability to read and apply knowledge from mechanical drawings (hydraulic/pneumatic), electrical schematics, and detailed part/component blueprints. + Tools: Must have and be proficient with standard hand tools, power tools, and precision measuring instruments (multimeters/DVM, micrometers, calipers). + Physical Requirements: Ability to frequently lift and/or move materials up to 70 pounds; frequent standing, walking, climbing, bending, and working in conditions near noise. + Schedule Flexibility: Willing and flexible to work various shifts, including overtime if needed, weekends, holidays, and on-call if needed. Our Benefits + Comprehensive Healthcare Plans + Paid Time Off + Retirement Plans + Comprehensive Medical, Dental and Vision Insurance Plans + Education Benefits + Paid Maternity and Paternity Leave + Family Care Benefits + Subscription Discounts + Employee Referral Program \#LI-Onsite Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Print Operations Job Category: IT, Telecom & Internet Union Status: Non-Union role Pay Range: $60,000 - $85,000 We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process. Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice. For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.. Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day. Req ID: 49935
    $60k-85k yearly 31d ago
  • Client Support Specialist

    Health Connect America 3.4company rating

    Remote support specialist job in Columbus, GA

    Join Our Impactful Team at Health Connect America! Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. Come make a difference and grow with us! Our Brands Responsibilities The Client Support Specialist will provide community-based support services for child, adolescent, or adult clients. These services, primarily offered in the community, aim to help consumers and their families achieve and maintain rehabilitative support. Responsibilities include assisting consumers with mental health diagnoses to reach functional levels, self-efficiency, and symptom reduction. This will involve teaching coping skills, linking individuals to community resources for basic needs, and developing basic living skills to prevent relapse and ensure long-term recovery. Review all assessments and notes pertaining to the individual's history, diagnosis, and treatment plan. Contact assigned clients a minimum of two times monthly in the individual's home or other community setting to review mental health symptoms, assess priority of needs and provide interventions as outlined in treatment plan. Worker must meet individuals for a minimum of one face to face meeting and at least one phone contact per month. Assist youth/client/family in facilitation and coordination of the IRP including providing skills support in the youth/client/family's self-articulation of goals. Plan in a proactive manner to assist the youth/client/family in managing or preventing crisis situations. Identify strengths which will aid the client in achieving resiliency. Provide support to enhance natural and age-appropriate support, development of interpersonal, community coping and functional skills. Assistance in the acquisition of skills for the client to self-recognize emotional triggers and to self-manage behaviors. Assist in personal development, school performance, work performance and functioning in social and family environments through teaching skills/strategies to ameliorate the effect of behavioral symptoms. Ensure resource coordination to assist the client/family in gaining access to necessary rehabilitative, medical social and other services and supports. Assist in identifying resources for families in need, is able to direct families in crisis to appropriate staff person for intervention. Work in partnership with case therapists to help clients achieve their potential. Attend community meetings as assigned to enhance relationships with community partners and continuity of care for clients. Assist in telemedicine appointments as needed. Track utilization of services. Be familiar with expiration date of treatment plan and review with individual any changes that may need to be made to updated treatment plan and to inform intake staff of these recommended changes, prior to treatment plan reauthorization. Encourage and support clients to make appointments and attend meeting with intake staff to reauthorize or update treatment plan, as needed. Assist client in developing a safety plan that individual can utilize in the event of a mental health crisis, which identifies crisis numbers, as well as natural supports that individual could utilize to ensure their safety. Update contact information, as needed, within the individual's profile in EMR, so other mental health providers can keep in contact with the individual. Attend staff meetings, as required, for continuing education, to learn of changes in policies, and to staff cases. Staff any concerns, regarding individual's mental health symptoms, basic needs, compliancy with treatment services or changes in insurance status with Program Director, Clinical Supervisor, and/or medical staff. Qualifications Qualifications include a High School Diploma with 2 years of experience, or a Bachelor's Degree in social work, psychology, or a related mental health field. Be Well with HCA: We recognize the importance of self-care and work/life balance. We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. Additional benefits include: Access to a Health Navigator Health Savings Account with company contribution Dependent Daycare Flexible Spending Account Health Reimbursement Account 401(k) Retirement Plan Benefits Hub Tickets at Work Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters
    $37k-44k yearly est. Auto-Apply 60d+ ago
  • Systems Support Specialist (Electro-Mechanical with PLC Experience)

    News Corporation 4.5company rating

    Remote support specialist job in LaGrange, GA

    About the Team: This team is part of the Print Operations Business Group. About the Role The System Support Specialist is responsible for ensuring the maximum availability and performance of advanced production, manufacturing, and automation equipment. This hands-on role involves comprehensive installation, maintenance, and troubleshooting of mechanical, electrical, and control systems. You will work independently under limited supervision to perform complex breakdown analysis, preventative maintenance (PM), equipment upgrades, machinist and technical skills in a fast-paced industrial environment. You will be based at our LaGrange, Georgie print plant and will report to the Associate Director, Production. You Will: Troubleshooting and Repair _:_ + Diagnose, troubleshoot, and repair failures in advanced production, manufacturing, and automation equipment. This includes mechanical, electrical, electronic, hydraulic, and pneumatic systems.Preventative Maintenance (PM): Inspect equipment for proper functioning and perform routine, predictive, and preventative maintenance duties per manufacturer's specifications and computerized PM schedules/data.System Diagnostics: + Utilize electrical test equipment (e.g., Digital volt meter, oscilloscopes) to troubleshoot electrical circuitry down to the component level, including control circuits, AC/DC drives (VFDs), and basic electrical systems (starters, fuses, contacts, relays). Controls Systems : + Troubleshoot and perform maintenance on PLC (Programmable Logic Controller) controls systems. Experience with setup, programming, and troubleshooting of PLCs is highly valued. Mechanical Systems : + Perform maintenance on heavy mechanical systems, including, but not limited to, gear boxes, chain drives, sprockets, motors, seals, bearings, compressors, and hydraulic/pneumatic components (cylinders, pumps, valves). Facility Support : + Conduct maintenance and adjustment/repair of building mechanical systems (e.g., air compressors, HVAC systems) and power distribution systems as required. Machining & Fabrication Machining : + Operate machining tools, including lathes, milling machines, grinders, drill presses, and other shop equipment to produce, repair, or reproduce replacement parts and components for machinery. Fabrication : + Fabricate, modify, and repair machine parts, tooling, and fixtures from various materials according to blueprints, technical specifications, or reverse-engineered samples, if required. Precision Measurement : + Use precision measuring instruments (e.g., micrometers, calipers, gauges) to ensure all machined parts meet specified tolerances and quality standards. Technical Interpretation : + Read, analyze, and interpret complex mechanical drawings, blueprints, electrical schematics, and technical procedures/manuals to make necessary repairs, adjustments, and to fabricate components. Documentation, Safety, & Teamwork Documentation : + Create and close work orders using asset management systems, documenting labor hours, equipment status, failures, and parts used (including machined components). Complete a detailed shift report as required. Inventory : + Test inventory items, such as electronic control boards, periodically. Assist in developing, maintaining, and managing parts ordering and inventory. Safety and Standards : + Enforce and adhere to all safety requirements, including Lockout/Tagout (LOTO), Arc Flash, Hot Work procedures, and Good Manufacturing Practices (GMP). Mentorship and Teamwork : + Work effectively in a team-based environment, collaborating with production staff, maintenance colleagues, and potentially providing support or mentorship. You Have: + Machining: Proven proficiency in operating and setting up manual machining tools (lathes, mills, grinders) and machining processes. + Diagnostics: Proven experience with logical troubleshooting (diagnostics, problem-solving) for electro-mechanical equipment. + Electrical: Competent in fundamental electrical skills for installation, maintenance, and troubleshooting electrical systems. + Reading Schematics: Ability to read and apply knowledge from mechanical drawings (hydraulic/pneumatic), electrical schematics, and detailed part/component blueprints. + Tools: Must have and be proficient with standard hand tools, power tools, and precision measuring instruments (multimeters/DVM, micrometers, calipers). + Physical Requirements: Ability to frequently lift and/or move materials up to 70 pounds; frequent standing, walking, climbing, bending, and working in conditions near noise. + Schedule Flexibility: Willing and flexible to work various shifts, including overtime if needed, weekends, holidays, and on-call if needed. Our Benefits + Comprehensive Healthcare Plans + Paid Time Off + Retirement Plans + Comprehensive Medical, Dental and Vision Insurance Plans + Education Benefits + Paid Maternity and Paternity Leave + Family Care Benefits + Subscription Discounts + Employee Referral Program #LI-Onsite Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Print Operations Job Category: IT, Telecom & Internet Union Status: Non-Union role Pay Range: $60,000 - $85,000 We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process. Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice. For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.. Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day. Req ID: 49935
    $60k-85k yearly 18d ago
  • Technology Support Analyst - G123 Tax Commissioner's Office

    City of Columbus, Ga 4.0company rating

    Remote support specialist job in Gay, GA

    This position is responsible for providing a broad range of technical support services and may also evaluate the overall support programming of the Tax Commissioners' Office. The Technology Support Analyst duties/requirements will include, but are not limited to, configuration, installation, and maintenance of hardware and software programs, assisting with upgrades and integrations, along with training department personnel in all Divisions of the Tax Commissioners' Office. In this position, the Technology Support Analyst will be assigned security issues and will recommend privacy safeguards. The Technology Support Analyst will provide troubleshooting and repair support, provide assessments of the technological processes, and make recommendations for improvements as needed. * Provide support relating to desktop technical issues involving Enterprise Assessment & Tax powered by Tyler ias World, GA DOR- MV Drives, Microsoft core applications, QuickBooks, business applications, and the operating systems of PC (Windows 7 and higher). * Design and write programs to automate manual processes for greater office efficiency. * Serves as IT liaison and assists with IT-related initiatives, research, and purchases. * Provide a strategic technical skillset to the Tax Commissioner's Office in areas such as equipment and software procurement. * Evaluating algorithms and verifying input schema system potential through assessing compatibility. * Perform data analysis daily. * Improving existing programs by evaluating objectives and specifications, reviewing proposed changes, and making recommendations. * Maintaining system functionality by testing computer components. * Help users navigate company products and train users on how to use them. * Work closely with users to solve complex software issues. * Provide support relating to desktop technical issues involving Enterprise Assessment & Tax powered by Tyler ias World, GA DOR - MV Drives, Microsoft core applications, QuickBooks, business applications, and the operating systems of PC (Windows 7 and higher). * Provide complex reporting and data analysis to the Tax Commissioner. * Performs other related duties as assigned. * Skills in utilizing financial computer software programs. * Skills in problem-solving and decision-making. * Skills in gathering and analyzing complex data. * Become an expert in specialized programs such as DRIVES and Enterprise Assessment & Tax, powered by ias World functions: * Reporting * System maintenance * Programming * Complex data input * Analysis and verification of data * Setup, implementation, maintenance, and training on property tax, tag and title, and accounting systems. * Troubleshooting all system problems. * Excellent written and oral communication. Bachelor's degree in computer science, Information Technology, Telecommunications, or related field. Sufficient experience to understand the basic principles relevant to troubleshooting systems, database programming, and software installation. Proficiency with computer networking and operating systems. Knowledge and a wide range of software and hardware experience, usually associated with the completion of 3-4 years of work experience. The work is typically performed while sitting at a desk or table. The employee must occasionally lift light objects. Additionally, the following physical abilities are required: * Balancing - maintain equilibrium to prevent falling while walking, standing, or crouching. * Feeling - perceiving attributes of objects by touch with skin, fingertips. * Grasping - applying pressure to object with fingers, palm. * Handling - picking, holding, or working with whole hand. * Hearing 1 - perceiving sounds at normal speaking levels, receive information. * Kneeling - bending legs at knee to come to rest at knees. * Lifting - raising objects from lower to higher position, moving objects side to side, using upper extremities, back. * Manual Dexterity - picking, pinching, typing, working with fingers rather than hand. * Mental Acuity - ability to make rational decisions through sound logic, deductive reasoning. * Pulling - use upper extremities to exert force, haul or tug. * Pushing - use upper extremities to press against objects with force, or thrust forward, downward, outward. * Reaching - extending hands or arms in any direction. * Repetitive Motion - substantial movements of wrists, hands, fingers. * Speaking - expressing ideas with spoken word, convey detailed, important instructions accurately, concisely. * Standing - for sustained periods of time. * Stooping - bending body downward, forward at waist, with full motion of lower extremities and back. * Talking 1- expressing ideas by spoken word. * Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading. * Walking - on foot to accomplish tasks, long distances, or site to site. The work is typically performed in an office.
    $32k-39k yearly est. 3d ago
  • 20013 - Desktop Support Technician II

    Hyundai Autoever America 4.5company rating

    Remote support specialist job in West Point, GA

    20013 - Technician II Hyundai AutoEver is pioneering the future of mobility by integrating cloud-based service infrastructure with advanced core vehicle software technologies. In a rapidly evolving automotive OS landscape, we are setting global standards and driving innovation across the mobility ecosystem. As a global leader in next-generation automotive software, Hyundai AutoEver enhances development efficiency and expands data services through Mobilgene-a comprehensive platform that integrates Hyundai Motor Group's software capabilities. This enables flexible connectivity between hardware and software, empowering a smarter, more agile mobility experience. We are at the forefront of the infotainment industry, a cornerstone of future vehicle growth. Our expertise spans digital maps, navigation software, and autonomous driving HD maps, built on decades of experience in GIS technology. Through global location-based content and integrated OTA (Over-the-Air) services, we deliver transformative mobility experiences and redefine the way users interact with their vehicles. As the convergence of industry and ICT accelerates, Hyundai AutoEver is reshaping the mobility paradigm. We are evolving into a hyper-connected ICT company, bridging industry and everyday life through: Smart Mobility powered by our Mobility-as-a-Service (MaaS) platform, Smart Factory solutions that intelligently optimize vehicle production lines, And Smart City platforms that integrate ICT across homes, buildings, safety systems, and energy networks. Together, these innovations position Hyundai AutoEver as a catalyst for a connected, intelligent, and sustainable mobility future. What You Will Be Doing As a Technician II you will analyze and monitor Manufacturing Execution Systems (MES) and equipment across the KIA Automotive Manufacturing plant in Georgia. You will provide level 1 support in continuously supporting production at the KIA Georgia and Glovis GGA sites. System Monitoring & Response: Actively monitor MES and Glovis GGA systems, responding to issues via phone and radio from production and maintenance teams. Issue Resolution & Escalation: Complete regular system checklists, resolve technical issues promptly, collaborate with MES team members, and escalate per defined standards. Hardware Support: Reconfigure, replace, and maintain computers, scanners, and printers; assist with installations and modifications of MES-related equipment. Environment Coverage: Operate in both control room and plant floor settings, with flexibility to work overtime and during holidays or shutdowns for preventative maintenance. Customer Assistance: Support end users with MES system installations, repairs, and updates, ensuring smooth operation and minimal downtime. Basic Qualifications Basic Qualifications & Availability: High school diploma or equivalent required; must be able to work in a rotating shift schedule. Technical Skills: Ability to troubleshoot computer hardware and software; experience with PCs and Microsoft Office applications including Word, Excel, and Internet Explorer. Preferred Credentials & Abilities: Strong analytical thinking; CompTIA A+ certification preferred. Hourly Pay Range - $21.67 - $30.99 In addition to a competitive pay rate, this position offers a fantastic benefits package that includes comprehensive medical/dental coverage, generous PTO, education assistance, and annual merit increase eligibility in a growth-focused work environment. Team Culture: Our team thrives on collaboration, innovation, and continuous learning. We foster a supportive environment where every member is encouraged to share ideas and contribute to problem-solving. We value: Passion for Technology: We are enthusiastic about emerging technologies and their potential to transform the automotive industry. Agility: We work in an agile environment, adapting quickly to changes and continuously improving our processes. Teamwork: We believe in the power of teamwork and collaboration, supporting each other to achieve common goals. Growth: We prioritize personal and professional growth, offering opportunities for learning and development. Inclusivity: We maintain an inclusive culture where diverse perspectives are valued and everyone feels welcome.
    $21.7-31 hourly Auto-Apply 60d+ ago
  • Lead IT Specialist - Software Governance

    Maximus 4.3company rating

    Remote support specialist job in Columbus, GA

    Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities. Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement. This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization. This is a remote position Essential Duties and Responsibilities: - Manage the intake process, risk assessment, and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues; coordinate multi-team resolution. - Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001). - Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams. - Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience. - Build and maintain strong relationships with SMEs and internal stakeholders. Job-Specific Essential Duties and Responsibilities: - Manage the intake process, risk assessment and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams. - Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001). - Maintain software documentation, SOP's, and audit readiness materials. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues. - Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience. - Build and maintain strong relationships with SME's and internal stakeholders. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience. - 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles. - Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems). - Familiarity with software lifecycle management, configuration management, and Application Portfolio management. - Strong understanding of IT risk, compliance, and governance frameworks. - Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment. - Excellent communication, problem-solving, and facilitation skills. - Technical and Analytical Acumen - Process and Continuous Improvement - Risk Management and Compliance - Collaboration and Influence - Vendor and Stakeholder Engagement - Strategic Problem Solving Preferred Skills and Qualifications: - Experience managing or contributing to software asset management (SAM) or governance programs. - Hands-on experience with ITSM or ITIL-based service delivery processes. - Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools. - Certifications such as ITIL, GRC, or PMP are a plus. #techjobs #VeteransPage EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 130,000.00 Maximum Salary $ 165,000.00
    $71k-96k yearly est. Easy Apply 7d ago
  • Migration Specialist - (Hybrid - Columbus, GA)

    Togetherwork 3.8company rating

    Remote support specialist job in Columbus, GA

    Migration Specialist expected to run through December 2026. Schedule: Full-Time | Hybrid (Tues-Thurs in office) Compensation: $16.83/hour Support seamless customer transitions Togetherwork is seeking a Migration Specialist within our Higher Education business vertical to ensure customers experience a smooth, accurate, and efficient transition from one platform to another. You'll manage the migration process end-to-end-coordinating timelines, validating data, and maintaining exceptional communication with customers throughout. This role is ideal for a detail-oriented professional who enjoys problem-solving, supporting customers, and collaborating with cross-functional teams to deliver successful outcomes. What you'll do Serve as the primary point of contact for customers throughout the migration process, providing clear updates and guidance. Prepare and plan each migration, ensuring data accuracy and compliance with internal standards. Execute and validate data transfers, troubleshooting issues and ensuring complete, accurate setup on the new platform. Identify potential risks early and collaborate with internal teams to resolve them proactively. Maintain detailed documentation of all migration steps, communications, and outcomes. Participate in internal meetings to provide feedback on migration progress, workload, and process improvements. Collaborate with subject matter experts and cross-functional partners to ensure a seamless transition for each client. Keep internal tracking tools and project boards current and organized. Guide customers through the migration process, outlining required actions and timelines. Deliver software training and answer customer questions related to data migration and new system usage. Build and maintain strong relationships with chapter administrators, undergraduate leaders, advisors, and headquarters staff. Escalate customer feedback, product issues, or enhancement requests to the appropriate teams. What you bring High school diploma required. Minimum 6 months of experience in customer service, customer support, or client management. Strong organizational skills and the ability to manage multiple projects at once. Excellent problem-solving skills with strong attention to detail. Self-starter with the ability to work both independently and collaboratively. Clear, professional written and verbal communication skills. Proficiency with Microsoft Outlook, Teams, and Office 365 applications. Preferred: Background in technical support or a related field. Experience with data migration, system implementation, or similar technical processes. Familiarity with Zendesk or Monday.com. Why this role Impact: Play a key role in ensuring a positive and efficient customer experience during critical platform transitions. Growth: Gain hands-on experience with software migrations, customer communication, and data integrity. Collaboration: Work closely with internal experts and cross-functional teams to solve real challenges. Flexibility: Hybrid schedule based in Columbus, GA, with supportive team collaboration. Inclusion and Diversity Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law. About Togetherwork Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations, including associations, fraternities and sororities, universities, camps, religious organizations, and nonprofits. Our mission-critical tools help customers manage and grow their communities while deepening engagement with their members, donors, and constituents. We're united by a shared goal: helping our clients better serve and empower their communities. Learn more about our solutions at ******************************* CCPA Disclosure Notice: Click Here
    $16.8 hourly Auto-Apply 57d ago
  • Help Desk Specialist I

    Point Broadband 3.8company rating

    Remote support specialist job in Opelika, AL

    Opelika, AL Do you want to be part of a team that's changing the way communities connect? Point Broadband takes pride in offering reliable and affordable broadband services to rural communities and small towns across the region. We're always on the lookout for talented, driven individuals to help us bring top-quality broadband services to more customers. Are you ready to be an integral part of a dynamic organization that values hard work, collaboration, and a steadfast commitment to providing exceptional service to our customers? Please let us hear from you! Summary: This position is the point of contact for IT support, helping users with hardware, software, and access issues. Troubleshoot local systems, applications, and network connectivity. This role will manage user accounts, resolve technical problems, and keep systems secure and up to date. Duties and Responsibilities: Essential duties and responsibilities include but are not limited to the following: Provide end-user technical support via phone, email, ticketing system, remote access, and onsite visits. Employee onboarding and offboarding, including hardware (laptop, accessories, mobile devices, etc.) and software, account provisioning, shipping, and receiving equipment. Create and provide appropriate access for employees using Okta IAM and Active Directory. Maintain asset inventory of laptops, desktops, and peripherals. Detect, diagnose, and resolve or escalate system issues arising within the workstation system architecture including workstation hardware, Windows operating system, as well as commercial off the shelf and vendor applications. Support the IT team in additional projects as needed. Create and maintain documentation as appropriate on processes and procedures. Provide after-hours support on a rotational basis, as needed. Other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma or equivalent required. Associate degree in IT, Computer Science, or related field preferred, or equivalent experience. 1-3 years' relevant experience within Helpdesk, IT administration or Cyber Security related field. Certifications in the following are strongly preferred: CompTIA A+, CompTIA Network+ or equivalent certifications. Excellent communication skills; able to explain technical concepts to non-technical users. Advanced hardware and software troubleshooting skills. Experience with implementation, upkeep, and troubleshooting technologies within Cloud/Virtual environments (Hybrid and/or on-premise). Must possess strong knowledge of the following operating systems and applications: Ninja One RMM, Okta IAM, Windows 10/11, Microsoft 365, Mac OS, MS Azure, and Windows servers. Strong organizational skills with demonstrated ability to effectively handle multiple priorities and tasks. Physical Demands/Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to talk, hear, and communicate effectively. Must be able to perform computer functions and operate routine office equipment. Must be able to perform moderate mobility throughout PBB offices. Must be able to sit for extended periods of time. Must be able to travel for business purposes on an occasional basis. Must be able to physically move and set up computer equipment as required (up to 50 lbs.). Must be flexible to adjust schedule to cover various shifts. Required to use hands to type, handle objects and paperwork. Required to reach and hold on to items at chest level or reach above the shoulder. Required to use close vision, be able to focus, and see colors. Benefits: Medical (3 plans to choose from), Dental and Vision Short Term Disability Flexible Spending Accounts Company Paid Life as well as Voluntary policies 401(k) with generous company match Paid Time Off Share the Care Paid Time Off Paid Holidays Cell Phone Allowance *Applicable by Position* Career Progression Opportunities Discounted Broadband Services *Where Applicable*
    $28k-37k yearly est. 60d+ ago
  • Lab Support Associate

    Tremco Construction Products Group

    Remote support specialist job in Americus, GA

    Day to Day: As a Lab Support Associate, you will perform specialized activities to support and improve the overall productivity of the lab. This is an entry level position. Yes, that means we will train the right person! Essential Functions: Advanced Testing- Characterization and problem solving using advanced analytical equipment. Specification Testing- Evaluation of coatings system to specifications or other test requirements using ASTM (or other) test methods. Quality Assurance Investigation- Prepare and test samples to support customer complaint investigation activities. Root Cause analysis and corrective actions based on knowledge of lab and plant processes. Scale Up Support (Stage Gate)- Support scale up activities of new or difficult to manufacture formulations in the plant. Ensure compliance to all record keeping and documentation requirements supporting laboratory activities. Provide technical assistance to internal departments and customers. Ensure and maintain a safe working environment for all employees. Other duties as assigned. COMPETENCIES: Project Management- Demonstrates quality, proficiency, speed and complete accountability for assigned tasks. Accurately follows directions requiring minimal supervision. Can safely operate/troubleshoot equipment at an intermediate level. Intermediate knowledge of raw materials, processing and testing methods. Effective and proactive communication to project stakeholders. Intermediate level of judgement and independent thinking. REQUIRED SKILLS: Ability to work in a team environment. Color vision testing. Ability to comply to required housekeeping and safety expectations. Ability to comply with internal reporting requirements (notebooks, formulation sheets). PC Requirements- MS Office (Word, Excel, PowerPoint, Outlook, SharePoint, Teams), Product Vision, D365, Salesforce. Effective communication with work contacts- peers, supervisor and other departments RECOMMENDED EDUCATION AND EXPERIENCE: High School Diploma or GED Job Type: Full-time Benefits: TCI is committed to providing outstanding services and benefits for our employees. All regular full-time employees are eligible for these benefits, some of which include: Competitive wages in all positions Several bonus and wage incentive plans 401K match and company paid pension plan. Paid holidays off and generous paid time off (PTO) Affordable health, dental, and vision insurance Company paid life insurance. Job related training/tuition reimbursement. Career advancement opportunities Schedule: 8- hour shift Monday - Friday Day Shift, 8:00 am - 4:30 pm and/or 2nd Shift, 2:00 pm - 10:30 pm as needed. TCI is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.
    $30k-53k yearly est. Auto-Apply 1d ago
  • System Protection Support Engineer

    Schweitzer Engineering Labs 4.7company rating

    Remote support specialist job in Columbus, GA

    As a System Protection Support Engineer, you will be responsible for providing expert technical support and solutions for power system protection schemes. Your role will involve teaching, advising, and supporting customers to ensure the reliability and safety of power grids. At Schweitzer Engineering Laboratories, Inc. (SEL), our mission is to make electric power safer, more reliable, and more economical. Our company prides itself on embracing the values of quality, reliability, integrity, and excellent customer service. We were named as one of Fortune Magazine's 100 Best Workplaces for Millennials and among the top Best Workplaces for Baby Boomers. Working at SEL means having the opportunity to explore different career options - from customer service, sales, technical support, to management. We encourage professional development because when you are your best, that is when we are our best. So, what do you say? Ready to take the next step? As a System Protection Support Engineer, a typical day might include: * Working with customers to apply new technologies or solutions to their power systems. * Designing models and/or demonstrations of new technologies or solutions to teach customers how we can enhance their system(s). * Supporting SEL products and solution troubleshooting to get to root cause of a problem. * Analyzing responses of protective relays to power system faults. * Teaching customers how to use SEL products or how protective relays protect primary electrical equipment. * Contributing to and reviewing white papers, application guides, industry journals, and technical papers. This role might be for you if you: * Desire to learn how the power system responds to system faults and how protective relays detect that. * Desire to be involved in the cutting-edge technology of protective relaying. * Have a passion for teaching others for their growth and for yours. * Enjoy applying creativity to your engineering solutions every day. * Enjoy every day being different versus everyday being predictable. Required Qualifications & Abilities: * A bachelor's degree in Electrical Engineering or a related field. A master's degree is preferred. * 5+ years of experience with power system protection and relays. * Relevant work experience and knowledge of utility and/or industrial power systems with an emphasis on protection, control, and operations. * Ability to build and maintain strong relationships with customers. * Strong communication and presentation skills. * Excellent problem-solving skills and a desire to learn new technologies. * The ability to work both independently and in a team environment. Location We are open to this position being located in Charlotte, NC; Alpharetta, GA; Columbus, GA; or Chattanooga, TN. Competitive pay. Superior benefits. Inspiring work. People are at the core of our company and we hire employee-owners. We welcome you to learn more about how we support employees. * We're 100% employee owned. Retirement benefits include an employer funded stock ownership plan (ESOP) and personal 401(k) options. * We offer top tier medical, prescription, dental, vision, life, and disability insurance. * We recognize the importance of a healthy life balance and offer: 10 paid holidays, annual vacation accrual starting at 12 days, 9 paid sick days, and paid family and medical leave that covers 90% of your pay. * We foster growth and development of our employees through avenues such as STEM courses, apprenticeships, tuition assistance, and engineering development programs. * Ask our team about other benefits including wellness, fertility, adoption, and flexible spending benefits. Pay Range Data $84,500 - $160,000 per year. Our pay ranges are determined by job, responsibility, and location. We base our starting pay offer on location and job-related factors such as candidate experience, training, knowledge, and skills. Communication with Applicants We communicate with all applicants. If you do not receive a response about your application, please check your SPAM filter or reach out to us at ******************. SEL is an Equal Opportunity Employer: Vets/Disabled.
    $84.5k-160k yearly Auto-Apply 21d ago
  • Contract Peer Support Postion

    Access 2 Independence 4.3company rating

    Remote support specialist job in Columbus, GA

    Access 2 Independence (A2i) Contract Nursing Home Transition Peer Supporter Access 2 Independence (A2i) is seeking an individual to perform the functions of a Contract Nursing Home Transition Peer Supporter serving the A2i area. • Applicants must have disability experience(s) and be willing to learn the independent living philosophy. • Applicant with a disability preferred. • Desired skills include office computer software, listening, communication, documentation, time management and disability resource management. • Compensation commensurate with qualifications. Please refer to the job description below for further information on the position. Job Title: Contract Nursing Home Peer Supporter The Resource Peer Supporter will work with consumers who have recently transitioned from the Nursing home under the Money Follows the Person (MFP) Program. All MFP Consumers have an opportunity to receive 200 hours of Peer Support at a Pay rate of $12.50 an hour. All Contract Nursing Home Peer Supporters will have the qualifications provide information and referral, assist with identification of community needs, work with consumers on existing IL plans in the community and consumers' residence, advocate along with consumers in the community. Contact and inform IL Coordinator and TC coordinator about new barriers that may arise, so that appropriate goals can be added and resources provided. Completes all documentation required inputted in to mandated database and submit an invoice for hours worked to the director as requested. Pay for this position will be at $12.50 and hour not to include travel.
    $12.5 hourly 60d+ ago
  • TES Endpoint Support Associate

    Auburn University 3.9company rating

    Remote support specialist job in Auburn, AL

    Details** Information **Requisition Number** TES3018P **Home Org Name** Info and Instructional Technology **Division Name** College of Veterinary Medicine Title** TES Endpoint Support Associate **Estimated Hours Per Week** 30 **Anticipated Length of Assignment** 6-9 Months **Job Summary** The Office of Information and Instructional Technology is seeking an **Endpoint Support Associate** to deliver technical support services to campus constituents, ensuring timely problem resolution, seamless system/data access, and optimal system performance. This position provides support for desktop and mobile computing technology during our campus wide Windows 11 Conversion project. The Associate works with IT peers to deliver the Windows 11 update to all computer devices belonging to College of Veterinary Medicine and are supported by our department. Work hours are Monday through Friday, 7:45 a.m. to 4:45 p.m. in the office (this is not a remote position); occasional nights and weekends may be required for emergencies. This associate must be able to navigate stairs and lift heavy equipment weighing up to 50 pounds. Must hold a valid driver's license and pass a required university driver's safety course. Temporary Employment Services (TES ), a unit of the Auburn University Department of Human Resources, is an in-house support center established to meet the temporary employment needs of the university.TES provides qualified and dedicated temporary employees in a wide variety of occupations to meet the staffing needs throughout the campus. Temporary employees are hired for a variety of reasons with the most common being: + Assistance in the place of a regular employee who is absent for a specified period of time + Additional assistance during periods of abnormal or peak workloads + Assistance with special projects + Seasonal work + Emergencies If you are looking for an employment opportunity,TES is a great way to showcase your professional skills and assist Auburn University while gaining valuable work experience within higher education. **AU students are not eligible for TES .** **Essential Functions** + Provides high-quality customer service through courteous and professional communication. Supports and maintains effective relationships with consistent follow-up and documentation. + Provides technical support to the University community to resolve moderately complex first- and second-tier desktop software, application, and communication issues in an efficient and timely manner. Thoroughly and accurately documents request history and routes advanced second- and third- tier requests to the appropriate technical personnel. + Provides timely resolution of problems or escalation on behalf of the client by maintaining strong working relationships with IT professionals in other areas. + Provides support and instruction for clients. + May assist with hardware and software evaluation or testing as part of the ongoing project. + Perform other related duties as assigned by the supervisor. **Why Work at Auburn?** + **Life-Changing Impact** : Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world. + **Culture of Excellence** : We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education. + **We're Here for You** : Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance. + **Sweet Home Alabama** : The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches. + **A Place for Everyone** : Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged. Ready to lead and shape the future of higher education? Apply today! War Eagle! **Minimum Qualifications** + **Bachelor's degree-** No specific discipline. Degree in IT or related field preferred + **0** years of experience **OR** + **Associate's degree-** No specific discipline. Degree in IT or related field preferred + **4** years of experience **OR** + **High school diploma or equivalent** + **8** years of experience Substitution allowed for Education: When a candidate has the required experience but lacks the necessary education, they may usually apply additional relevant experience toward the education requirement at a rate of two (2) years of relevant experience per year of required education. + Relevant IT experience in a service environment or university setting. + Experience deploying and maintaining endpoint computers in a Windows and Mac environment. Experience in applying cybersecurity principles and best practices. **Desired Qualifications** Posting Detail Information **Salary Range** $20.16-$30.24 **Work Hours** 7:45AM to 4:45PM **City position is located in:** Auburn **State position is located:** AL **Posting Date** 08/11/2025 **Closing Date** **Equal Opportunity Compliance Statement** It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit theirwebsite (*************************************** to learn more. **Special Instructions to Applicants** **Quick Link for Internal Postings** ******************************************* **Documents Needed to Apply** **Required Documents** 1. Resume 2. Cover Letter **Optional Documents**
    $20.2-30.2 hourly 60d+ ago
  • Mission Support Specialist

    Department of Homeland Security 4.5company rating

    Remote support specialist job in Lumpkin, GA

    Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $63,163 to - $98,422 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 11 - 12 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821405-DHA-EKS Control number 848931800 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-11: Specialized Experience: At least one year of specialized experience equivalent to the GS-09 level in the Federal service that included experience such as: * Coordinating and monitoring a variety of administrative projects (e.g. budget, personnel, travel, space, logistics). * Identifying and recommending solutions to a wide range of administrative problems. * Analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates, and studies. * Preparing preliminary and finished reports and documents. * Representing the office in dealings with vendors and personnel from administrative support organizations. OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. Minimum Qualifications for GS-12: Specialized Experience: Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service that included experience such as: * Applying (and modifying, if necessary) established practices to specific administrative problems which involve many variables. * Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports. * Providing advice on a variety of administrative and management programs and procedures. * Making agreements and commitments at meetings and during telephone discussions in accordance with previously received functions. * Performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01//2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $63.2k-98.4k yearly 45d ago
  • Lab Support Associate

    Global 4.1company rating

    Remote support specialist job in Americus, GA

    Day to Day: As a Lab Support Associate, you will perform specialized activities to support and improve the overall productivity of the lab. This is an entry level position. Yes, that means we will train the right person! Essential Functions: Advanced Testing- Characterization and problem solving using advanced analytical equipment. Specification Testing- Evaluation of coatings system to specifications or other test requirements using ASTM (or other) test methods. Quality Assurance Investigation- Prepare and test samples to support customer complaint investigation activities. Root Cause analysis and corrective actions based on knowledge of lab and plant processes. Scale Up Support (Stage Gate)- Support scale up activities of new or difficult to manufacture formulations in the plant. Ensure compliance to all record keeping and documentation requirements supporting laboratory activities. Provide technical assistance to internal departments and customers. Ensure and maintain a safe working environment for all employees. Other duties as assigned. COMPETENCIES: Project Management- Demonstrates quality, proficiency, speed and complete accountability for assigned tasks. Accurately follows directions requiring minimal supervision. Can safely operate/troubleshoot equipment at an intermediate level. Intermediate knowledge of raw materials, processing and testing methods. Effective and proactive communication to project stakeholders. Intermediate level of judgement and independent thinking. REQUIRED SKILLS: Ability to work in a team environment. Color vision testing. Ability to comply to required housekeeping and safety expectations. Ability to comply with internal reporting requirements (notebooks, formulation sheets). PC Requirements- MS Office (Word, Excel, PowerPoint, Outlook, SharePoint, Teams), Product Vision, D365, Salesforce. Effective communication with work contacts- peers, supervisor and other departments RECOMMENDED EDUCATION AND EXPERIENCE: High School Diploma or GED Job Type: Full-time Benefits: TCI is committed to providing outstanding services and benefits for our employees. All regular full-time employees are eligible for these benefits, some of which include: Competitive wages in all positions Several bonus and wage incentive plans 401K match and company paid pension plan. Paid holidays off and generous paid time off (PTO) Affordable health, dental, and vision insurance Company paid life insurance. Job related training/tuition reimbursement. Career advancement opportunities Schedule: 8- hour shift Monday - Friday Day Shift, 8:00 am - 4:30 pm and/or 2nd Shift, 2:00 pm - 10:30 pm as needed. TCI is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.
    $25k-36k yearly est. Auto-Apply 1d ago
  • Parts and Service Support Specialist

    Four Star Freightliner

    Remote support specialist job in Valley, AL

    Job Details Valley AL - VALLEY, ALDescription Four Star Freightliner is the Southeast region's leading heavy and medium-duty truck dealer that offers a comprehensive line of Freightliner and Western Star brand trucks for both highway and vocational use. We are currently seeking a Parts and Service Support Specialist for our Valley, AL location. This is who we are... why you want to come and work for us!! **************************** RESPONSIBILITIES include, but are not limited to: Assist with customer updates via phone and email Assist with documentation of updates in Uptime Pro Manage Uptime Pro Express Assessment Status Follow up with Customers on Service Estimates Follow up with Customers for collection of payment Manage time clock accountability with Technicians Bill invoices when Tech is done with repair Email customer invoice and communicate repair is complete Assist with Warranty story corrections Issue miscellaneous and Sublet Pos Receive invoices from vendor and post to RO Process Parts Returns Posting Parts Process Core/Warranty Returns Manage Vendor Invoices Manage Purchase Orders Manage Cashbox / Daily Deposits Work with Sales Department to schedule Service for incoming new/used/traded trucks Fill in on Parts Front Counter, Parts Back Counter, Service Advisor as needed BENEFITS Paid health insurance - medical, dental, vision - for employees and dependents Life insurance Long & Short-Term Disability Paid holidays Paid vacation 401(K) Retirement Savings Plan Our Four-Star advantage is our people! Due to a high retention rate at the dealership locations as well as the commitment to invest in the employees, Four Star has experienced a consistent level of knowledge, expertise and support at each location. Qualifications Qualification: Previous experience as a Service Advisor, Admin or accounting experience is a plus. Analysis/problem-solving skills Communicate well-written and verbal Ability to multitask and have a sense of urgency Ability to develop and maintain good business relationships with both external and internal customers Customer service oriented with great interpersonal skills Process-oriented, attention to detail, and organized Reliable
    $30k-54k yearly est. 34d ago
  • Youth Peer Support Specialist

    Integrea Community Mental Health Systems

    Remote support specialist job in Opelika, AL

    Job Description Join our team as a Youth Peer Support Specialist! Are you a passionate advocate with firsthand, lived experience navigating mental health? If so and you're excited about making a difference in the lives of young people, apply with a copy of your resume and cover letter! Position Summary: The Youth Peer Support Specialist provides strength-based, recovery-oriented peer support services to children and adolescents experiencing serious emotional disturbance (SED) or serious mental illness (SMI). The ideal candidate is a young adult with personal lived experience of SED/SMI prior to age 21 who has achieved a level of stability in their recovery and is ready to empower, mentor, and advocate for youth navigating similar behavioral health challenges. This role plays a key part in engaging youth in services, promoting wellness and resiliency, and fostering hope for recovery. Key Responsibilities: Use lived experience to build rapport, provide mentorship, and offer encouragement to youth with SED/SMI. Actively engage youth in their own recovery and treatment planning processes. Provide support and coaching to promote healthy decision-making, emotional regulation, and goal setting. Help youth develop effective self-advocacy, communication, and coping skills. Assist youth in identifying and accessing community resources, peer supports, and wellness activities. Facilitate individual or group peer support sessions in various settings such as clinics, schools, or homes. Model recovery, resilience, and healthy lifestyle choices. Support youth in navigating systems such as mental health, child welfare, juvenile justice, and education. Document services in an Electronic Health Record system in compliance with program and agency standards. Promote a youth-driven, culturally competent, trauma-informed approach to care. All other duties as assigned. Qualifications: High school diploma or GED required. Must be at least 18 years old. Must have personal lived experience with Serious Emotional Disturbance (SED) or Serious Mental Illness (SMI) prior to age 21. Must demonstrate a level of recovery and emotional maturity appropriate to serve as a role model for others. Must submit separate application to ADMH Office of Peer Support to insure qualifications. Must be certified or become certified as an ADMH Certified Youth Peer Support Specialist within six (6) months of hire (training time included in paid work hours). Valid driver's license, safe driving record, and current proof of insurance required. Strong communication, active listening, and relationship-building skills. Must be willing to share lived experience, promote recovery, and help youth feel heard and supported. Transportation Responsibilities: Provide transportation for consumers as needed using agency or personal vehicles. Maintain a safe driving record and valid driver's license with personal liability insurance. Follow all agency transportation policies, including seatbelt usage, safe cellphone practices, and vehicle documentation. Immediately report any vehicle issues, accidents, or violations to appropriate personnel. Work Environment & Schedule: This position is community-based and includes travel to locations throughout the service area in response to behavioral health emergencies. Standard hours are Monday through Friday, allowing for flexible scheduling to include nights, weekends and on-call shifts. This position requires in-person work and is not eligible for remote or hybrid work arrangements. Exposure to emotionally stressful situations may occur. In-Service Training & Continued Education Requirements: Must complete required agency and ADMH trainings, including ADMH Certified Youth Peer Specialist training and certification exam within six (6) months of hire (included in paid working hours). Participate in ongoing continuing education and supervision as required by the program and certification standards. Completion of PCM Practitioner I or II training required based on program needs.
    $32k-54k yearly est. 9d ago
  • Youth Peer Support Specialist

    East Alabama Medical Center 4.1company rating

    Remote support specialist job in Opelika, AL

    Join our team as a Youth Peer Support Specialist! Are you a passionate advocate with firsthand, lived experience navigating mental health? If so and you're excited about making a difference in the lives of young people, apply with a copy of your resume and cover letter! Position Summary: The Youth Peer Support Specialist provides strength-based, recovery-oriented peer support services to children and adolescents experiencing serious emotional disturbance (SED) or serious mental illness (SMI). The ideal candidate is a young adult with personal lived experience of SED/SMI prior to age 21 who has achieved a level of stability in their recovery and is ready to empower, mentor, and advocate for youth navigating similar behavioral health challenges. This role plays a key part in engaging youth in services, promoting wellness and resiliency, and fostering hope for recovery. Key Responsibilities: * Use lived experience to build rapport, provide mentorship, and offer encouragement to youth with SED/SMI. * Actively engage youth in their own recovery and treatment planning processes. * Provide support and coaching to promote healthy decision-making, emotional regulation, and goal setting. * Help youth develop effective self-advocacy, communication, and coping skills. * Assist youth in identifying and accessing community resources, peer supports, and wellness activities. * Facilitate individual or group peer support sessions in various settings such as clinics, schools, or homes. * Model recovery, resilience, and healthy lifestyle choices. * Support youth in navigating systems such as mental health, child welfare, juvenile justice, and education. * Document services in an Electronic Health Record system in compliance with program and agency standards. * Promote a youth-driven, culturally competent, trauma-informed approach to care. * All other duties as assigned. Qualifications: * High school diploma or GED required. * Must be at least 18 years old. * Must have personal lived experience with Serious Emotional Disturbance (SED) or Serious Mental Illness (SMI) prior to age 21. * Must demonstrate a level of recovery and emotional maturity appropriate to serve as a role model for others. * Must submit separate application to ADMH Office of Peer Support to insure qualifications. * Must be certified or become certified as an ADMH Certified Youth Peer Support Specialist within six (6) months of hire (training time included in paid work hours). * Valid driver's license, safe driving record, and current proof of insurance required. * Strong communication, active listening, and relationship-building skills. * Must be willing to share lived experience, promote recovery, and help youth feel heard and supported. Transportation Responsibilities: * Provide transportation for consumers as needed using agency or personal vehicles. * Maintain a safe driving record and valid driver's license with personal liability insurance. * Follow all agency transportation policies, including seatbelt usage, safe cellphone practices, and vehicle documentation. * Immediately report any vehicle issues, accidents, or violations to appropriate personnel. Work Environment & Schedule: * This position is community-based and includes travel to locations throughout the service area in response to behavioral health emergencies. * Standard hours are Monday through Friday, allowing for flexible scheduling to include nights, weekends and on-call shifts. * This position requires in-person work and is not eligible for remote or hybrid work arrangements. * Exposure to emotionally stressful situations may occur. In-Service Training & Continued Education Requirements: * Must complete required agency and ADMH trainings, including ADMH Certified Youth Peer Specialist training and certification exam within six (6) months of hire (included in paid working hours). * Participate in ongoing continuing education and supervision as required by the program and certification standards. * Completion of PCM Practitioner I or II training required based on program needs.
    $39k-61k yearly est. 9d ago
  • Personal Support Specialist

    Avanta Care Home Care-Atlanta

    Remote support specialist job in Thomaston, GA

    Job DescriptionJob Title: Personal Support Specialist (PSS) Schedule: Part-Time We are seeking a compassionate and reliable Personal Support Specialist (PSS) to join our team. The PSS provides essential, hands-on support to individuals in their homes, helping them maintain independence and a high quality of life. This role is ideal for someone who is caring, dependable, and committed to making a difference in the lives of others. Key Responsibilities: Assist clients with activities of daily living (ADLs) such as bathing, grooming, dressing, toileting, and mobility Perform light housekeeping duties including meal preparation, laundry, and tidying living spaces Provide companionship and emotional support to clients Assist with medication reminders (as allowed by state regulations) Monitor and report any changes in the clients condition or behavior Follow care plans and document daily activities accurately Adhere to safety protocols and infection control procedures Qualifications: High school diploma or equivalent Certification as a Personal Support Specialist (PSS) or willingness to complete approved training Previous experience in home care, assisted living, or a related field is preferred but not required Strong communication and interpersonal skills Ability to handle physical aspects of the job (e.g., lifting, bending) Reliable transportation and valid drivers license (if travel is required) Must pass background checks and any other state-required screenings Why Join Us: Flexible part-time hours Supportive team environment Opportunity to make a meaningful difference in the community
    $34k-57k yearly est. 30d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Columbus, GA?

The average remote support specialist in Columbus, GA earns between $29,000 and $70,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Columbus, GA

$46,000
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