Sr. Technical Support - Site Lead/Executive Support
Remote support specialist job in Hartford, CT
Role: Sr. Technical Support - Site Lead/Executive Support
Key Skills: Executive Support, White Glove, Windows OS, ITAM,
Experience: 09+ years
Mode of Hire: Full Time
Job Description
This role is responsible for delivering and coordinating 24/7 white-glove, high-touch IT support to executives and staff in a fast-paced financial services environment.
This position provides hands-on technical oversight of vendor-managed site teams, partners closely with managers to drive a service-first delivery strategy and builds strong relationships with business stakeholders. Success in this role requires deep technical expertise, excellent communication skills, and a proven ability to support senior executives in dynamic, high-touch environments.
Key Responsibilities
Serve as the primary technical lead for on-site end user services, ensuring consistent, high-quality support across all service areas.
Deliver and coordinate 24/7 white-glove support for executives, resolving issues with discretion, speed, and precision.
Provide Level 1 and 2+ deskside and remote troubleshooting support for Windows-based environments, including desktops, laptops, mobile devices, and AV/conferencing systems.
Act as the escalation point for complex or sensitive support issues involving executive stakeholders.
Provide hands-on technical oversight of vendor-managed site teams, ensuring adherence to service standards and rapid issue resolution.
Partner with managers to align support operations with business needs and reinforce a service-first culture.
Build and maintain strong relationships with business stakeholders, acting as a trusted advisor for executive technology needs.
Promote a culture of service excellence, accountability, and continuous improvement across the site.
Maintain and update tickets in alignment with SLA and KPI targets.
Manage IT asset lifecycle including procurement, inventory, and disposal.
Oversee incident response and root cause analysis for executive-impacting issues, ensuring timely resolution and communication.
Coordinate change, release, and problem management processes, ensuring minimal disruption to executive operations.
Ensure compliance with IT policies, documentation standards, and security protocols across all site support activities.
Required Qualifications
Extensive experience in IT service delivery, site operations, or technical end user support, with a focus on executive environments.
Demonstrated success in supporting executive-level users with high-touch, responsive, and 24/7 service.
Strong technical oversight and vendor coordination capabilities.
Exceptional communication, problem-solving, and stakeholder engagement skills.
Proficient in Microsoft Windows OS (Windows 11), Virtual Desktop Infrastructure, Microsoft 365, and workstation imaging.
Ability to operate independently and make decisions in dynamic, fast-paced environments.
Strong knowledge of ITIL processes: Incident, Problem, Change, and Release Management.
Experience with IT Asset Management (ITAM) tools and practices.
Bachelor's degree or 5-8 years of relevant IT experience.
Preferred Skills & Certifications
Industry certifications (e.g., Microsoft, ITIL, CompTIA).
Familiarity with performance management, capacity planning, and business relationship management
Executive Desktop Support Analyst
Remote support specialist job in Stamford, CT
As the The Executive Desktop Support Analyst, you will work within a great team supporting desktops, phones, mobile devices, VPN, Citrix Receiver, Office and desktop applications, wireless connectivity, video conferencing, etc.
Responsibilities:
Support onsite Executives and other VIP staff
Create and support desktop/laptop build processes for domestic /global sites.
Perform software distribution and patch management to Windows PC's and laptops when needed.
Maintain and order supplies, equipment, and accessories.
Provide orientation & end user training for client technologies.
Manage ticketing system daily. Follow up with user until issue is resolved
Quickly respond to technical support requests.
Troubleshoot software and hardware user related issues
Track and monitor progress on issues to reduce/eliminate future incidents.
24/7 support and extended support hours where necessary.
Work with other IT functional areas on a day-to-day basis
Requirements:
Experience supporting C-Level Executives needs from their corporate office to their home office
Proficient in Windows 10 / 11, O365, iOS and mobile technologies.
Experience in Active Directory environments ( On-Prem / Azure AD ). Cloud experience Azure.
Experience with Project Management and deploying new technology based upon business needs.
Experience with pushing images using Auto Pilot.
Some knowledge with Cisco Switches / Cisco Video Units
LANDesk and PowerShell.
Ability to work independently without oversight.
Bachelor's Degree and/or Microsoft Certifications.
3+ years in a fast-paced environment
Ability to work independently with minimal supervision
Tech support analyst
Remote support specialist job in Bloomfield, CT
Contributes to the IT Support job family in a support capacity. Provides guidance, assistance, coordination and follow up on client questions, problems or malfunctions of all systems applications, hardware and software installed or maintained by IT. Responds to telephone inquiries concerning support, processing or request procedures, systems status and network connectivity, and a variety of hardware and software problems of all installed application hardware and software products supported by IT. Records inquiries, repair and service requests, resolves or directs requests to appropriate technical area or vendor, tracks status and follows up to ensure client satisfaction. Escalates to or consults with senior staff when solution is unclear. Reports problems with procedures and makes suggestions for improvements. Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets. Works under own initiative, prioritizes own work, and meets agreed timescales. Work is subject to frequent review by more experienced professionals in IT Customer Support.
Strong knowledge of the following is preferred:
Microsoft operating systems and Microsoft Office.
Networking switches and data networks.
IP telecommunications systems.
Capability to analyze problems and use sound judgement for determining solutions.
Ability to clearly communicate with customers and other IT staff.
At least 1 Year PC/LAN technical or equivalent experience preferred.
Aptitude for providing strong customer service through interactions and communications, verbally and written.
A likely candidate will be self-motivated, a team player, empathetic, innovative, and work with integrity.
Willingness for continuing enhancement of technical skills through education/seminars and interaction with other IT discipline
1 to 3 years of experience required.
Associate degree and/or equivalent work experience in the technology, hospitality, retail or customer focused field highly regarded.
A+ certification or equivalent combination of education, training, and experience.
Technical Support Analyst- ONSITE Bloomfield, CT
Remote support specialist job in Bloomfield, CT
Conexess Group is aiding a large healthcare client in their search for a Technical Support Analyst. This is a long-term opportunity with a competitive compensation package.
in Bloomfield, CT***
***We unable to work C2C on this role******
Responsibilities:
Contributes to the IT Support job family in a support capacity.
Provides guidance, assistance, coordination and follow up on client questions, problems or malfunctions of all systems applications, hardware and software installed or maintained by IT.
Responds to telephone inquiries concerning support, processing or request procedures, systems status and network connectivity, and a variety of hardware and software problems of all installed application hardware and software products supported by IT.
Records inquiries, repair and service requests, resolves or directs requests to appropriate technical area or vendor, tracks status and follows up to ensure client satisfaction.
Escalates to or consults with senior staff when solution is unclear. Reports problems with procedures and makes suggestions for improvements.
Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets.
Works under own initiative, prioritizes own work, and meets agreed timescales.
Work is subject to frequent review by more experienced professionals in IT Customer Support.
Requirements:
Associate degree and/or equivalent work experience in the technology, hospitality, retail or customer focused field highly regarded.
At least 1 Year PC/LAN technical or equivalent experience
Microsoft operating systems and Microsoft Office
Outlook experience
Networking switches and data networks.
IP telecommunications systems.
Capability to analyze problems and use sound judgement for determining solutions.
Ability to clearly communicate with customers and other IT staff.
Aptitude for providing strong customer service through interactions and communications, verbally and written.
A likely candidate will be self-motivated, a team player, empathetic, innovative, and work with integrity.
Willingness for continuing enhancement of technical skills through education/seminars and interaction with other IT discipline
Technical Support Analyst
Remote support specialist job in Bloomfield, CT
Contributes to the IT Support job family in a support capacity. Provides guidance, assistance, coordination and follow up on client questions, problems or malfunctions of all systems applications, hardware and software installed or maintained by IT. Responds to telephone inquiries concerning support, processing or request procedures, systems status and network connectivity, and a variety of hardware and software problems of all installed application hardware and software products supported by IT. Records inquiries, repair and service requests, resolves or directs requests to appropriate technical area or vendor, tracks status and follows up to ensure client satisfaction. Escalates to or consults with senior staff when solution is unclear. Reports problems with procedures and makes suggestions for improvements. Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets. Works under own initiative, prioritizes own work, and meets agreed timescales. Work is subject to frequent review by more experienced professionals in IT Customer Support.
.Strong knowledge of the following is preferred
Microsoft operating systems and Microsoft Office.
Networking switches and data networks.
IP telecommunications systems.
Capability to analyze problems and use sound judgement for determining solutions.
Ability to clearly communicate with customers and other IT staff.
At least 1 Year PC/LAN technical or equivalent experience preferred.
Aptitude for providing strong customer service through interactions and communications, verbally and written.
A likely candidate will be self-motivated, a team player, empathetic, innovative, and work with integrity.
Willingness for continuing enhancement of technical skills through education/seminars and interaction with other IT discipline
1 to 3 years of experience required.
Associate degree and/or equivalent work experience in the technology, hospitality, retail or customer focused field highly regarded.
A+ certification or equivalent combination of education, training, and experience.
Application Support Analyst - Healthcare - $65K (Madison CT)
Remote support specialist job in Madison, CT
Must have SQL queries or Crystal Reports experience. Madison CT.
We are looking for an Application side/Software Support professional for our growing company! This support specialist will also be testing and document new versions of software releases.
This is not a Desktop or Help Desk role, we need someone experienced with
software support
using SQL and ensuring customer satisfaction in every step of the client enhancement and unexpected behavior analysis on the application side.
You will need to track detailed information about each customer's service or support request and to document the diagnostic steps as they troubleshoot the reported problem. Research is often required to find the correct solution. Constant communication to our customers and other team members is essential to be successful. Some of the technology you will work with includes SQL, Oracle, JIRA, Outlook and Teams or Webex.
Requirements:·
· 1-2 years of experience supporting software applications with experience writing queries in SQL, Oracle, or Crystal Reports
· Specialized experience working with database driven applications and business driven customization in a Software application environment (not Help Desk, not Desktop)
· We will consider a junior level candidate Degree in Computer Science preferred
· Previous work experience using ticketing (Jira, ServiceNow, Zendesk, etc) preferred
· Excellent verbal and written communication skills
· Strong problem solving and research skills with the ability to take responsibility and ownership for the problem and resolution
· Ability to write and communicate technical problems with software developers and internal personnel as needed
· Strong attention to detail· Strong customer service-oriented phone skills
Core Systems Specialist
Remote support specialist job in Shelton, CT
Our client is an established, profitable and growing financial services organization in the Shelton area.
We are seeking a trainable, detail-oriented Core Systems Specialist to support Symitar Quest, the core system that runs daily financial operations. This is not a programming role and not traditional IT systems administration. Prior Symitar, core banking, or ERP experience is not required.
This role is hands-on and execution-focused. You will analyze business needs and implement approved configuration changes within the core system.The role is largely self-directed. You will learn through vendor-led training, documentation, and hands-on work in a testing environment, with access to vendor support.
Position Details
• Learn and support Symitar Quest core banking functionality
• Assist staff when system behavior does not match expectations
• Analyze requests and implement approved configuration and rule changes
• Maintain system parameters following documented approval processes
• Review daily and periodic processing results
• Support reporting, audits, and compliance needs
• Document changes clearly and thoroughly
Requirements
• Banking, credit union, or financial operations experience
• Business systems, data, accounting, or IT support backgrounds
• Strong attention to detail and comfort learning independently
• Recent graduates in Business, Finance, MIS, IT, or related fields
Desktop Support Engineer - Techbar
Remote support specialist job in Hartford, CT
STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India. We are seeking a highly skilled Level II IT Support Technician to provide on-site technical support across a busy Work/Entertainment Campus and Studio environment. The ideal candidate will have hands-on experience troubleshooting Windows and basic MacOS systems, delivering exceptional customer service, and supporting users across a large, fast-paced environment.
This role will require frequent outdoor walking between buildings and studios while providing prompt, professional IT support to end users.
Key Responsibilities
Troubleshoot and resolve technical issues within Windows 10 and MacOS environments.
Provide hands-on support for desktop and laptop systems, including hardware and software troubleshooting.
Configure and troubleshoot smartphones and mobile devices.
Set up new users with fully functional desktop equipment, ensuring proper access to applications, software suites, and domain resources.
Interface directly with studio and campus users to deliver high-quality, customer-focused support.
Track, manage, and close service tickets using ServiceNow.
Report issues, challenges, or roadblocks promptly to the Manager.
Work independently and professionally in a dynamic, fast-paced environment.
Qualifications
Experience troubleshooting both Windows 10 and MacOS environments (required).
Strong hands-on ability to diagnose and resolve desktop and laptop issues.
Experience with smartphone configuration and troubleshooting.
Professional, mature, and reliable work style; able to work independently/unsupervised.
Friendly, customer-service-oriented attitude with strong communication skills.
Comfortable with frequent outdoor walking across a large campus or studio lot.
Experience with ServiceNow or similar ticketing systems (preferred).
Benefits
Medical coverage and Health Savings Account (HSA) through Anthem
Dental/Vision/Various Ancillary coverages through Unum
401(k) retirement savings plan
Paid-time-off options
Company-paid Employee Assistance Program (EAP)
Discount programs through ADP WorkforceNow
Additional Details
The base range for this contract position is $22 - $32 / per hour, depending on experience. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Qualified applicants with arrest or conviction records will be considered
About Us
STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.
Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.
Check out more at ************** and reach out today to explore opportunities to grow together!
By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.
Help Desk Technician
Remote support specialist job in Fairfield, CT
We are looking for a Help Desk Technician for a Managed Service Provider in Fairfield County, CT.
This is a full-time/Permanent role with benefits.
Must be local/near CT with MSP experience.
Responsibilities:
Day-to-day support of Windows, Hardware, Applications, general networking, and security devices
Service and diagnosis of hardware and software
Remote/onsite support
Handle phone calls
Respond quickly to problems and demonstrate skillful problem solving
Work with our team members to assure that the highest level of customer satisfaction and communication is always maintained
Rotating after hours on call schedule
For full job specs, please submit your updated resume and we will reach out to discuss the role in more detail.
Information Technology Support Specialist
Remote support specialist job in Danbury, CT
The Service Desk Analyst serves as a frontline technical resource, providing prompt, professional, and customer-focused support to clients across a variety of environments. This role is responsible for handling Tier 1-2 incidents and requests, troubleshooting end-user issues, escalating complex problems, and ensuring exceptional service delivery on behalf of the MSP.
Key Responsibilities:
Act as the primary point of contact for client technical issues via phone, email, and ticketing system.
Provide Tier 1-2 troubleshooting and resolution for Windows OS, mac OS, O365, desktop hardware, printers, networking, mobile devices, and common business applications.
Manage and triage incoming tickets; ensure timely updates, documentation, and closure in accordance with SLAs.
Perform user account administration (Active Directory, Azure AD, O365), password resets, access provisioning, and group policy support.
Install, configure, and support desktops, laptops, peripherals, and standard MSP toolsets (RMM, AV, backup, monitoring).
Follow escalation procedures and collaborate with senior engineers when issues require advanced expertise.
Participate in onboarding/offboarding tasks and workstation deployments.
Maintain accurate documentation, SOPs, and knowledge base articles.
Deliver excellent customer service with strong communication, professionalism, and follow-through.
Contribute to continuous improvement of processes and service quality.
Required Skills & Experience:
1-3+ years of service desk or IT support experience, ideally within an MSP environment.
Strong knowledge of Windows OS, O365 administration, basic networking (DNS, DHCP, VPN), and hardware/software troubleshooting.
Experience with RMM/PSA tools, remote support platforms, and ticketing systems.
Familiarity with Active Directory, Azure AD, Exchange Online, MFA, and basic security practices.
Ability to multitask in a fast-paced, client-focused support setting.
Excellent communication, customer service, and problem-solving skills.
Certifications such as CompTIA A+, Network+, or ITIL Foundation are a plus.
Sr. Technical Support (white-glove)
Remote support specialist job in Hartford, CT
The Executive Tech Services (ETS) Sr. Technician will serve as the site lead within our Onsite Tech Services (OTS) team. This role is responsible for delivering and coordinating 24/7 white-glove, high-touch IT support to executives and staff in a fast-paced financial services environment.Extensive experience in IT service delivery, site operations, or technical end user support, with a focus on executive environments.
Demonstrated success in supporting executive-level users with high-touch, responsive, and 24/7 service.
Strong technical oversight and vendor coordination capabilities.
Exceptional communication, problem-solving, and stakeholder engagement skills.
Proficient in Microsoft Windows OS (Windows 11), Virtual Desktop Infrastructure, Microsoft 365, and workstation imaging.
Ability to operate independently and make decisions in dynamic, fast-paced environments.
Strong knowledge of ITIL processes: Incident, Problem, Change, and Release Management.
Experience with IT Asset Management (ITAM) tools and practices.
Bachelor's degree or 5-8 years of relevant IT experience.
Note - VBeyond is fully committed to Diversity and Equal Employment Opportunity.
Help Desk Specialist
Remote support specialist job in Stamford, CT
Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer in Stamford Ct. We will be building out a new environment with state of the art technology.
Your key responsibilities include:
Act as a first point of contact for users striving towards first call resolution but able to escalate when needed.
Deliver advanced hands-on and remote support for critical end-user computing tasks, such as telephony (Cisco and dealer voice), mobile devices (iOS and Android), and video conferencing systems (Zoom).
Engage in collaborative efforts with second and third level technology teams, both domestically and internationally, to resolve complex or urgent issues.
Create and manage detailed logs of incidents and requests, identifying trends.
Handle user requests and incidents through multiple channels including walk-ups, chats, email, MS Teams, and ticketing systems.
Building and deploying PCs and laptops.
IT Support Technician
Remote support specialist job in Manchester, CT
IT Support Technician - Manchester (Onsite)
Join a fast-moving aerospace innovator that's redefining how aircraft are built. My client is looking for an IT Support Technician who thrives in a hands-on, fast-paced environment. In this role, you'll be the primary onsite resource -keeping systems running, onboarding new hires, and ensuring our hardware, software, and basic networking are always ready for action.
What You'll Do:
• Support employees by diagnosing and resolving hardware, software, and connectivity issues
• Install, configure, and maintain operating systems, applications, and devices
• Set up workstations and accounts for new hires
• Perform routine maintenance across IT and OT environments
• Handle minor hardware repairs and escalate complex issues when needed
• Maintain accurate documentation, ticketing, and asset records
• Collaborate with senior IT engineers on system-level troubleshooting
• Improve efficiency by following and refining IT procedures
What You Bring:
• Associate's degree or equivalent experience
• 2+ years of IT support experience, ideally in manufacturing
• Strong understanding of workstation hardware, OS management, and networking fundamentals
• Customer-focused approach with strong communication skills
• Ability to lift equipment and work safely at height when required
Why Join Us:
You'll work alongside engineering and operations teams, not behind a ticket wall. You'll see the impact of your work every day and grow through hands-on learning and mentorship from senior IT engineers. Competitive compensation, full benefits, and long-term development opportunities are included.
If you're ready for a role where your work directly supports the future of aerospace, we'd love to hear from you!
Data Center Server Hardware Support Technician
Remote support specialist job in Bristol, CT
Corserva is actively seeking full-time Data Center Server Hardware Support Technicians to work onsite at our client location in the Bristol, CT area.
Support activities include system installation and configuration, firmware updates, hardware diagnostics and repair, vendor coordination, inventory tracking, and routine walk throughs of equipment rooms.
Additional responsibilities include proactive monitoring, alert response, and participation in incident response and planning sessions.
Technicians should have experience with the following -
System Preparation & Installation
1. Installation of components across servers, storage, desktops, and laptops.
2. Perform ILO/IDRAC type configuration and cable connecting.
3. Execute pre-installation and firmware setup tasks.
4. Connect network cabling and coordinate with Security to open necessary ports.
5. Labeling Systems with machine names.
6. Prepare, pack, and ship systems for remote deployments.
7. System Imaging/Windows and Linux using automated tools and ISO's
8. Updating installed assets in CMBD
System and Equipment Removal:
1. Break down and recover parts from decommissioned servers.
2. Follow documented procedures for decommissioning activities.
3. Update decommissioning data in internal reports and tracking systems.
Storage:
1. Assist with troubleshooting and break-fix as needed for the storage team.
Inventory:
1. Maintain up-to-date records of spare parts and spare system pools.
2. Track and manage deployed hardware inventory.
Firmware & Patch Management:
1. Adhere to organizational policies for firmware updates and notifications.
2. Apply updates as directed by leadership.
3. Review and address customer advisories.
4. Customer Advisories
Data Center Walk Throughs:
1. Conduct routine walkthroughs of all active and future data center rooms.
2. Inspect designated systems for error indicators and report findings.
Monitoring and Notifications
1. Monitor critical systems for performance or failure alerts.
2. Add/remove hosts in monitoring systems and update monitoring software as required.
3. Respond to email alerts and pager duty notifications.
Break/Fix:
1. Troubleshooting/Diagnostics
2. Respond to alerts and error messages
3. Re-imaging local and remote sites, Windows and Linux using automated tools and ISO's
4. Repairing systems (hardware)
5. Coordinate/remote Troubleshoot and follow through to resolve repairs at remote sites.
Includes coordination of parts, opening vendor tickets, getting tech onsite for repair,
and tech arrival/opening site access tickets
6. Coordination and escorting of onsite vendors that come in for repairs.
7. Participation in planning sessions. This includes creating, updating, and closing tickets
8. Incidents/Work Orders - break/fix, logging incidents, following documented procedure
for incident work
9. Case logging
Desktop/Helpdesk Engineer
Remote support specialist job in Stamford, CT
Desktop/Helpdesk Engineer - Contract - Stamford, CT
CONFERENCE (ZOOM, Teams, WebEX, etc.) and WHITE GLOVE required!
The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.
Applicants must be legally authorized to work in the United States. Sponsorship not available.
Our client is seeking a Desktop/Helpdesk Engineer in Stamford, CT.
Role Description
-Interact with users to understand and document all IT issues.
-Install and maintain computer systems and peripherals in accordance with established standards and guidelines.
-Perform administrative duties, including asset tracking and management, IT inventory maintenance, processing purchase requisitions, managing shipping, and providing general support to team members.
-Assist with the planning and implementation of IT projects across multiple sites.
-Provide first-level IT support for business users
-Perform analysis, diagnostics, and resolution of user computer problems, and implement corrective solutions.
-Install, configure, test, maintain, and troubleshoot end-user workstations and related hardware and software.
-Open service requests and manage warranty repairs with hardware vendors.
-Manage the new user request process, including configuration, setup, inventory, and testing of new user computers prior to delivery.
Benefits/Other Compensation
This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).
Why Hays?
You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.
Nervous about an upcoming interview? Unsure how to write a new resume?
Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.
Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is ‘do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.
In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text ************.
Drug testing may be required; please contact a recruiter for more information.
Head of LLM Application Team (USA)
Remote support specialist job in Stamford, CT
We are seeking a Head of a LLM Application Team to lead the design and development of cutting-edge AI and large language model (LLM)-driven tools within a systematic hedge fund environment. The ideal candidate will have a strong track record of deploying LLM technologies in real-world applications and be excited to explore transformative use cases across quantitative research and trading.
Responsibilities
Design and build next-generation tools that support quantitative researchers and help generate actionable trade signals.
Collaborate with existing machine learning teams to explore novel applications of LLM technologies across various aspects of systematic trading.
Serve as a thought leader on LLM advancements, guiding the team and organization in leveraging state-of-the-art techniques to inspire transformative applications in systematic finance.
Serve as a subject matter expert on LLM advancements, providing strategic guidance on integrating state-of-the-art techniques to enhance systematic investment strategies.
Partner with portfolio managers and quant researchers to develop models that address specific market inefficiencies and trading opportunities.
Lead and build a high-performing team of machine learning engineers and researchers, fostering innovation and excellence.
Requirements
Bachelor's, Master's, or Ph.D. degrees in Mathematics, Statistical Modeling, Computer Science or other related STEM fields.
2+ years of experience in researching and applying LLM technologies.
Proven leadership experience in managing a team of quantitative members.
Strong quantitative and communication skills.
Benefits
Competitive salary plus bonus based on individual and company performance.
Collaborative, casual, and friendly work environment.
PPO Health, dental and vision insurance premiums fully covered for you and your. dependents.
Pre-tax commuter benefits.
Weekly company meals.
Trexquant is an Equal Opportunity Employer
Auto-Apply2026 Sleepaway Camp Target/Field Sports Specialist
Remote support specialist job in Tolland, CT
The Sleep Away Camp Target/Field Sports Specialist supports the Girl Scouts of Connecticut's mission by developing and delivering safe, engaging, and age-appropriate target sports and field games. This includes non-competitive sports, archery, slingshot activities, and other outdoor games that promote confidence, skill-building, and fun. The Specialist ensures all activities are conducted in compliance with State Licensing Regulations, ACA Standards, Girl Scout Safety Activity Checkpoints, and GSOFCT Policies. This position also provides supervision and care for campers during designated program periods and supports unit/small-group activities as needed.
Essential Responsibilities
Program Development & Delivery
* Work with camp administration to coordinate and implement sports, games, and target sport programs.
* Create and deliver curriculum for age-appropriate and skill-appropriate archery, slingshot, targets, and non-competitive field sports.
* Provide pre-camp program orientation to staff regarding goals, safety protocols, activity availability, and program expectations.
* Encourage camper-led program planning that aligns with the Girl Scout Leadership Experience (GSLE).
* Coordinate sports and games schedules with the Program Director and unit staff.
Safety & Compliance
* Ensure all sports and target activity areas meet safety and operational requirements.
* Maintain a fully stocked first aid kit and complete required first aid documentation.
* Communicate with the Director of First Aid regarding camper health updates or concerns.
* Report accidents promptly and complete incident reports with accuracy.
* Maintain knowledge of emergency procedures and demonstrate the ability to make immediate, safety-critical decisions.
Camper Supervision & Support
* Supervise campers during assigned program periods and ensure safe, positive participation in sports and target activities.
* Model inclusive, supportive behavior and maintain professional camper/staff relationships at all times.
* Participate in unit programs and assist with small-group activities as assigned.
Operations & Collaboration
* Participate in pre-camp training, staff meetings, and ongoing advisory sessions.
* Monitor program supply inventory and report needs to the Camp Director.
* Report facility or equipment repair needs promptly.
* Keep accurate records and prepare written reports as required.
* Participate in daily camp routines, including meals, flag ceremonies, kapers, cookouts, all-camp events, and opening/closing days.
* Support opening and closing procedures for the camp season.
* Perform other duties as assigned.
Skills & Competencies
* High school diploma or equivalent required.
* Must be 18 years of age or older.
* Current Basic Archery certification or willingness to obtain.
* Ability to teach or willingness to learn slingshot programming.
* Familiarity with non-competitive field sports and outdoor games.
* Current First Aid/CPR certification or willingness to obtain.
* Ability to lift up to 50 lbs. and work in an active outdoor environment.
* Strong communication and teamwork skills; ability to work effectively with diverse campers and staff.
* Experience developing or assisting with sports or recreation programming preferred.
* Experience working with children required.
* Ability to develop, organize, and deliver Girl Scout outdoor program according to GSOFCT policies and standards.
* Commitment to upholding Girl Scouts of Connecticut policies and program practices.
Other Requirements
* Room and board provided as part of employment.
Mission Alignment
All staff are expected to promote and support the Girl Scout Mission: "Girl Scouting builds girls of courage, confidence, and character, who make the world a better place."
Information Technology Technician I
Remote support specialist job in Hartford, CT
Details:
The CT State Community College is developing a pool of applicants for potential part-time Information Technology Technician I. (Up to 17 hours per week).
These positions are on continuous recruitment, and are filled on an as-needed basis, depending specific department needs. You will only be contacted if there is a current need at the campus you indicated on your application and have met the qualifications/skills and experience that are required for the position. Your applications will stay active for 1 year.
Location:
Multiple Campuses
**This position is not remote**
A flexible schedule is required, including evenings and weekends as needed.
For more information about CT State Community College and the campus please visit Home - CT State
Please note that currently, not all campuses have an opening, however we are accepting applications for all campuses within the CT State Community College.
Asuntuck-170 Elm Street, Enfield, CT
Capital-950 Main Street, Hartford, CT
Gateway-20 Church Street, New Haven, CT
Housatonic-900 Lafayette Blvd, Bridgeport, CT
Manchester-Great Path, Manchester, CT
Middlesex-100 Training Hill Rd, Middletown, CT
Naugatuck Valley-Waterbury and Danbury Campuses
Northwestern-Park Pl, Winsted, CT
Norwalk-188 Richards Ave, Norwalk, CT
Quinebaug Valley-42 Upper Maple St, Danielson, CT
Three Rivers- 574 New London Turnpike, Norwich, CT
Tunxis-271 Scott Swamp Rd 100 Building, Farmington, CT
CT State Community College Mission:
Connecticut State Community College (CT State) provides access to academically rigorous and innovative education and training focused on student success. The College supports excellence in teaching and learning, makes data-informed decisions, promotes equity, advances positive change for the students, communities, and industries it serves, and awards associates degrees and certificates.
CT State Community College Vision:
CT State will be recognized for exceptional student success, educational leadership, and transformative collaboration with business and industry, government, educational, and key stakeholders while advancing diverse opportunities for Connecticut's citizens and communities.
CT State Community College Equity Statement:
The CSCU system commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.
Anticipated Start Date:
Continuous open recruitment
Application Deadline:
Filled on an as-needed basis, depending on specific college needs. Applications will stay active for 1 year.
Position Summary:
The Information Technology Technician I performs computer hardware and software maintenance and repair at a Community College which relies on computerized services in support of its academic and administrative functions. Those computerized services include information technology assistance to academic computer labs, classroom computerized instruction and to departments such as the Business Office, Registrar, Admission, Library, and Student Services.
The position's role is focused on providing technical assistance to the users of the various computer systems through diagnosing and repairing computer and software operating problems but also includes computer installation and modification as well as demonstrating proper computer and related equipment operation.
Example of Job Duties:
Under the direction of the under the supervision of the Director of Information Technology or other administrator, the incumbent is accountable for the following essential functions:
Functioning of the College's microcomputer systems
accountable for contributing to the proper functioning of the College's computer systems by performing a range of skilled technical work to support their operation.
Advice and assistance in computer and peripheral equipment operation.
accountable for assisting computer users to be appropriately skilled in the use of their computer equipment and software.
This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description. Candidate may perform some or all of the job functions.
Minimum Qualifications:
Associate's degree, preferably in a computer technology area, or one to three years of experience in computer system and software installation, repair, maintenance and operation; or a combination of education, training, and experience which would lead to the competencies required for successful performance of the position's essential duties.
Successful Candidate must have or must possess:
Microcomputer hardware, software, related peripheral equipment, software applications and equipment assembly and installation.
Installing, operating, adapting, diagnosing and repairing malfunctions in computer equipment and software, including complex software systems such as the Banner system.
Candidates must possess proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students. Experience with reflective, interactive, culturally responsive pedagogical teaching techniques. They are expected to have excellent oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.)
Salary:
$34.06 hourly.
Application Instructions:
To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume.
Incomplete applications and links to other sources to view resumes are not acceptable. Please note that due to the large volume of applications received, we are unable to field phone/email inquiries and confirm receipt of completed applications. You will receive an automated email confirming that your application was submitted successfully. For more information or to apply via our website at ******************
Background Screening:
All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check.
Continuing Notice of Nondiscrimination
CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability (including but not limited to blindness), present or past history of mental disability, prior criminal record, race, religious creed, sex (including pregnancy and sexual harassment), sexual orientation, retaliation for previously opposed discrimination or coercion, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federal or state protected class in its employment, programs, and activities, unless the provisions of Section 46a-80(b) or 46a-81(b) of the Connecticut General Statutes are controlling or there are bona fide occupational qualifications excluding persons in one of the above protected groups.
For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact: John-Paul Chaisson-Cardenas, Vice President for Diversity, Equity, and Inclusion, CT State Community College, 185 Main Street, New Britain, CT 06051, ************ or [email protected].
CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.
Auto-ApplyInformation Technology Support Specialist
Remote support specialist job in Danbury, CT
Love solving problems and supporting people? Step into a role where you're the trusted expert clients rely on.
Full Time
Contract to hire
MSP Experience
$50-60K plus benefits
Technical Support, customer service, remote support, vendor relations
We're looking for an IT Support Specialist who brings empathy, clarity, and technical know-how to every interaction. In this role, you'll serve as the frontline of support-troubleshooting issues, guiding clients through solutions, and strengthening long-term relationships.
What You'll Do:
Provide responsive, high-quality remote IT support via phone, email, and remote tools.
Deliver excellent customer service and build trust with clients.
Troubleshoot issues, escalate when needed, and follow through to resolution.
Support end-user training and ensure customer satisfaction.
Collaborate with internal teams, vendors, and partners to stay updated on technologies.
Uphold company values, culture, and cybersecurity requirements.
Identify improvements on procedures and practices
Escalate application issues to vendors.\
What You Bring:
Strong communication and customer service skills.
Ability to multitask in a fast-paced environment.
Professionalism, empathy, and a solutions-oriented mindset.
Comfort working independently in a remote role.
2026 Day Camp Target & Field Sports Specialist
Remote support specialist job in New Milford, CT
The Target & Field Sports Specialist brings energy, safety, and fun to all athletic and target-based programs at camp. Working closely with the Program Director, this position designs and leads engaging, non-competitive sports and archery activities that build camper confidence, teamwork, and skill.
The Specialist ensures all programming is developmentally appropriate, inclusive, and consistent with Girl Scouts of Connecticut (GSofCT) standards, State of Connecticut regulations, American Camp Association (ACA) standards, and Safety Activity Checkpoints.
Essential Responsibilities
Program Leadership
Develop and deliver safe, age-appropriate archery, slingshot, and field games that align with weekly camp themes and Girl Scout values.
Create lesson plans that foster fun, cooperation, and personal challenge rather than competition.
Lead daily activities in the sports field and archery range, adapting for varying camper abilities and group sizes.
Provide enthusiastic instruction and coaching to help campers develop confidence and skill mastery.
Ensure proper use and storage of all sports and target equipment.
Health, Safety, and Risk Management
Enforce all safety guidelines for sports, games, and target sports per ACA, state, and GSofCT standards.
Maintain a well-equipped first aid kit at assigned program areas.
Monitor weather conditions and adjust activities as needed for safety.
Conduct and document equipment safety checks regularly, reporting any maintenance needs to the Program Director.
Maintain clear awareness of camper allergies and medical needs, coordinating with the Director of First Aid as necessary.
Complete incident or accident reports promptly and accurately.
Collaboration & Communication
Work collaboratively with the Program Director, Unit Leaders, and camp staff to schedule and coordinate sports and target programming.
Participate in pre-camp training, in-service training, and weekly staff meetings.
Communicate program needs, supply requests, and safety concerns in a timely manner.
Support all-camp activities, ceremonies, and special events.
Promote positive, inclusive interactions among campers and staff.
Camper Engagement
Encourage girl-led planning, teamwork, and creative problem-solving during activities.
Model good sportsmanship, patience, and enthusiasm.
Provide positive reinforcement and individualized support to help campers grow in confidence and skill.
Other Duties
Participate in camp opening and closing procedures.
Attend both optional camper overnights/late nights as applicable.
Support additional camp duties as assigned by the Program Director or Camp Director.
Qualifications
Must be at least 18 years of age.
High school diploma or equivalent required.
Certification as a USA Archery Instructor or willingness to obtain prior to camp.
Current Adult & Child FA/CPR/AED certification (or willingness to obtain upon hire).
Experience teaching or assisting in recreational or athletic programs, especially archery or field games.
Ability to teach and inspire youth with patience, creativity, and enthusiasm.
Strong communication and leadership skills.
Ability to work collaboratively as part of a team and adapt to changing situations.
Commitment to the Girl Scout Mission and to fostering inclusive, girl-led experiences.
Physical Requirements
Ability to effectively communicate and demonstrate safe use of sports and archery equipment.
Ability to lift and carry up to 50 pounds.
Ability to work in outdoor conditions including heat, humidity, and uneven terrain.
Visual and auditory ability to identify and respond to hazards or unsafe behaviors.
Ability to provide first aid and respond calmly in an emergency.