Remote support specialist jobs in Delaware

Logistics at full potential GXO is a leading provider of supply chain solutions, within the world's most successful companies. We are the leaders in managing our customers goods as efficiently as possible with the help of our technologies and services. Our greatest strength is our global team - made up of energetic, innovative people from all disciplines and talents, who make GXO a great place to work. To support our growing presence in Central Europe, we are looking for an Applications Support Specialist (2nd line support) (m/w/d) to join our IT team. The successful candidate will provide first-line support for our Warehouse Management System (WMS) Manhattan Active, as well as basic infrastructure support. This role is crucial in ensuring the smooth operation of our systems and infrastructure, providing timely and effective support to our users. The position is based on-site in Dorsten and will require shift work between 7:00 AM and 10:00 PM. What your day looks like: WMS Manhattan Active Support: * Provide 1st and 2nd line support for WMS Manhattan Active users, including troubleshooting issues and resolving incidents. * Assist with user account management and permissions within the WMS. * Escalate unresolved issues to the 3rd Line Support or relevant teams as necessary. * Document and maintain records of issues and resolutions for future reference. General Support Duties: * Respond to support requests via different channel (phone, email, and helpdesk software) promptly and professionally. * Provide excellent customer service and ensure a high level of user satisfaction. * Participate in regular team meetings and contribute to continuous improvement initiatives. Other Duties: * Troubleshoot and optimize WMS and operational processes. * Help identify and specify required changes to the application. * Participate to validation, test, and accept versions/releases of software. * Cooperate with project team members and key users. * Cooperate with 3rd/4th line support. What do you need to be successful: * A degree in Information Technology, Computer Science, or a related field is preferred. * Previous experience in a similar position as a Key User or WMS IT Supporter. * Familiarity with WMS Manhattan Active is mandatory. * Overall technical knowledge of IT systems, infrastructure, and applications as well as basic understanding of networking concepts and infrastructure components (e.g., switches, routers, cables). * Proficiency in using helpdesk software and remote support tools. * Fluent in English; German language knowledge will be a plus. * Excellent communication skills, both written and verbal. * Strong problem-solving and analytical skills, as well as ability to work independently and as part of a team. Unlock the potential of your future! Your work environment Working at GXO Logistics means working in a dynamic and international organization. A fascinating environment with plenty of room for personal input and development. Employees at GXO Logistics are in charge of their own success. Whatever your position at GXO Logistics, you will face new challenges every day, which will enable you to develop optimally. We support you in your development, so that you can contribute to the entrepreneurship of our organization. GXO Logistics offers advanced supply chain solutions for the world's most successful companies in many industries, like e-commerce, food & retail and industrial multinationals. Our ultimate vision Create game-changing opportunities for the world's best companies. Want to know more about GXO? Check our YouTube channel: Logistics at Full Potential - YouTube - *********** In short, this is the next place you want to work! For further information you can contact Weronika Bazylak (Corporate Recruiter), you can reach her on ************************ Interested? Apply by clicking the button and leave your updated resume. #LI-WB1 GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job DescriptionSalary: IT Support Specialist Company: US Health Partners/ Delaware Cardiovascular Associates Job Type: Full-time About US Health Partners: US Health Partners (USHP) is a national network of clinicians dedicated to advancing cardiovascular care and delivering best-in-class patient outcomes. With a focus on collaborative care, innovative technology, and clinical excellence, we are leading the way in shaping the future of cardiovascular healthcare. Job Summary: Delaware Cardiovascular Associates is seeking a highly motivated and versatile IT Support Specialist to join our team. This individual will be responsible for providing comprehensive technical support across various IT functions, ensuring the smooth and efficient operation of our technology infrastructure. The ideal candidate will possess a strong foundation in desktop and server management, networking principles, application support, and telephony systems. Experience working within healthcare environments, particularly doctor's offices, is a significant advantage. Responsibilities: Desktop and Laptop Management: Configure, deploy, and maintain desktop and laptop computers. Perform system imaging and software installation. Troubleshoot hardware and software issues for end-users. Manage user accounts and access permissions. Provide end-user training and support on hardware and software. Printer and scanner setup and maintenance. Server Setup and Maintenance: Assist with the setup, configuration, and maintenance of physical and virtual servers. Monitor server performance and ensure system stability. Implement and manage backup and recovery procedures. Perform basic server troubleshooting and maintenance tasks. Networking: Assist with the configuration and maintenance of network devices (routers, switches, firewalls). Troubleshoot network connectivity issues. Manage and maintain wireless networks. Basic understanding of network protocols (TCP/IP, DNS, DHCP). Application Management: Install, configure, and support various business applications. Troubleshoot application-related issues and escalate when necessary. Coordinate with vendors for application support and upgrades. Telephony Management: Assist with the setup and maintenance of phone systems (VoIP and SIP). Provision and manage user extensions and voicemail. Manage IVR and call routing. Troubleshoot phone system issues. Documentation: Create and maintain accurate documentation of IT systems, configurations, and procedures. Help Desk Support: Provide timely and effective technical support to end-users via phone, email, and in-person. Prioritize and manage support requests through a ticketing system. Other Duties: Perform other duties as assigned to support the overall IT infrastructure. Willing and able to drive between multiple office locations as needed in the Delaware market. Hours will generally be 8am to 5pm with some night and weekend work for projects as needed. Qualifications: Associate's or Bachelor's degree in Information Technology or a related field, or equivalent work experience. Minimum of 2years of experience in a similar IT support role. Proven ability to perform laptop and desktop setup, imaging, and troubleshooting. Experience with basic server setup, maintenance, and troubleshooting. Familiarity with networking concepts and troubleshooting. Experience supporting various business applications. Understanding of telephony systems. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills, with the abilityto explain technical concepts to non-technical users. Ability towork independently and as part of a team. Strong organizational skills and attention to detail. Preferred Qualifications: Experienceworking in a healthcare environment, specifically doctor's offices. Familiarity with Electronic Health Records (EHR) systems. Relevant certifications (e.g., CompTIA A+, Network+, Server+). Experience with specific software or hardware relevant to our industry.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Apexon is a digital technology services and platform solutions company that partners with clients to improve their digital experience and insight. With more than 25 years of experience, our 5000+ Apexers in more than 10 offices worldwide are helping companies enhance their digital experience with their customers. We work in the areas of digital experience, analytics, AI and cloud to unlock the power of technology for our clients to empower humans with intelligent and experiential solutions. We enable #HumanFirstDigital. Job Description Role Title: IT Help Desk Position: 1 Location: New Castle, DE. Required Skills: Problem-solving skills. Analytical skills. Customer service experience. Patience. Excellent communication skills, written and verbal. Responsibilities: Providing technical support to users, troubleshooting issues, and offering guidance on computer hardware, software, and other IT-related problems. They act as the first point of contact for users, addressing their queries and concerns via various channels like phone, email, chat, or in person. Help desk staff also document interactions, escalate complex issues, and follow up with users to ensure problems are resolved Additional Information All your information will be kept confidential according to EEO guidelines.

Leads a team in the adherence to planning, policies, and practices. Manages the team while overseeing the daily operation of the Help Desk. Responsible for personnel management, including mentoring of junior team members, daily supervision and assigning of tasks, and providing key input to annual employee evaluations of team members. Manages the team calendar, scheduling of meetings and evaluations, and required reporting. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Responsible for scheduling and coordinating all team meetings and events. Provides approval for team member leave requests. + Evaluates and assesses service delivery performance metrics and conducts surveys of clients to weigh the level of service delivery in the company. + Keeps record of daily operations at the help desk for tracking of customer needs, services rendered and future reference. + Involved in the hiring process for new Help Desk Specialists. Participates in the interviewing process and provides feedback to the hiring manager for candidate selection. + Participates in planning team member annual reviews and evaluations. + Acts as initial point of escalation for all customer issues and questions if they cannot be triaged by a Help Desk Specialist. + Participates in implementing corrective action plans for team members. + Oversees training plan, and participates in training of new team members. + Ensures Service Level Agreements (SLAs) are met. Addresses customer inquiries via phone and/or ticket system if there is a backlog. **Minimum Qualifications** + Bachelor's Degree (May be substituted with equivalent experience) + HDI Support Center Team Lead Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. **Other Job Specific Skills** + Must be detail oriented, as well as able to work well with others. + Must demonstrate leadership skills including organizing, planning, scheduling, and coordinating workloads to meet established deadlines. + Ability to resolve difficult and diverse technical and management issues. + Ability to work well under pressure. + Must be knowledgeable about service desk systems and IT tools. + Must have good judgement in handling serious customer problems. + Knowledge of ITIL framework and processes + Prior military experience or knowledge and experience with Federal Government Civilian workforce is a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $66,800 - $75,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

DSWA is seeking to fill a Computer Support Technician for our Dover Admin Office located in Dover, DE. This is a full time position and includes a full benefit package including State of DE Pension, medical, dental, vision, life insurance, and other benefits. Current DSWA employees can view and or apply for this position via the Internal Job Board in ADP. Applications will be accepted until the position is filled. The starting salary for this position will be based on the selected candidate's Knowledge, Skills, Abilities (KSAs), Qualifications, Credentials and Experience. Note: This is a safety sensitive position and requires drug testing as a condition of employment. PURPOSE: The purpose of this position is to perform scheduled general routine maintenance and repair on computer related systems at all DSWA facilities and provide assistant to the Information Technology Officer. DUTIES: Job duties include but are not limited to: Cleans, maintains, and repairs computer-related hardware. Troubleshoots and repairs simple computer-related problems. Rotates scale computer-related systems out on a regular basis. Tests recycled computer components for re-use. Maintains, upgrades, and services video surveillance camera system. Reviews data files to make sure that scale computer data is backed up on the main server. Reviews video and data files to help correct discrepancies found in log files. Installs software updates and upgrades. ADDITIONAL DUTIES: Must be available 24 hours for emergency situations. Performs other duties as assigned. QUALIFICATIONS EDUCATION, EXPERIENCE, AND SKILLS: Requires a high school diploma or equivalent and ten (10) years of computer-related repair, testing, and maintenance experience. Must possess a valid driver's license. Education can be substituted for experience. Microsoft Certified Professional (MCP) Certification. Must sign a confidentiality statement. Knowledge of computer hardware and software. Knowledge of cameras and video surveillance systems. Skill in troubleshooting computer problems. Ability to communicate computer problems and possible solutions. Ability to work independently and in a rapidly changing technical scenario. Ability to troubleshoot and repair computer hardware and software. Physical Requirements: This position requires standing, walking, sitting, reaching with hands and arms, stooping, kneeling, crouching, or crawling, talking or hearing. This position requires lifting up to 100 pounds. The position requires close vision (clear vision at 20 inches or less). Distance vision (clear vision at 20 feet or more). Color vision (ability to identify and distinguish colors). Depth perception (three-dimensional vision, ability to judge distances and spatial relationships). Position risks exposure to indoor environment, outdoor environment, noise, extreme temperatures, vibration, moisture and/or humidity, dust, fumes, gases, and electrical hazards.EOE

Job Description We have an immediate opening for an entry level Operational Support Analyst to join our Newark, DE team! Location: Newark, DE office (In this position, the employee will work 3 days consecutive in-office and 2 days consecutive remote from home. (M/T/W in office and remote on Th/F; hours are 8am-4pm) Job Summary: Operational Support Analyst is an entry level position in the Client Development and Support Department and is responsible for a variety of tasks that range from printing healthcare forms and processing mail to preforming audits and monitoring the inflow of files. The Operational Support Analyst serves as a resource to the MBMS staff to provide support in regards to basic database and system updates/changes. Duties and Responsibilities: Print and process healthcare forms, reports and refunds Process and monitor all outgoing mail and UPS Process interfaces, submissions, remits Maintain and monitor existing client databases for optimum performance Perform quality audits to ensure data accuracy and completeness Provide support to MBMS staff regarding database and system issues MBMS offers a robust benefits package that includes Health, Dental, and Vision insurance, Safe Harbor 401K, Annual Paid Time Off and Holidays. Qualifications and Work Requirements: High School diploma or equivalent required Minimum one to three years' work experience Equal Employment Opportunity MBMS, LLC is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state and local anti-discrimination laws. MBMS, LLC will not engage in or tolerate unlawful discrimination (including any form of harassment) on account of a person's sex, age, race, color, religion, creed, sexual preference or orientation, marital status, national origin, ancestry, citizenship, military status, veteran status, disability, genetic information or any other protected group or status. This Policy applies to all of MBMS, LLC's officers, managers, supervisors, employees, and customers. All such individuals are both protected under and restricted by this Policy.

Desktop Support Engineer Wilmington, DE Monday - Friday 8:00 am - 5:00 pm Onsite CSC is looking for a Desktop Support Engineer to join our Infrastructure Services Team. As a Desktop Support Engineer, you will work with the latest technologies in a dynamic and fast paced environment- developing software/hardware standards, engineering client computing solutions, and supporting CSC end users by fixing problems and optimizing user productivity. The Infrastructure Services team supports the whole CSC enterprise through implementation and support of exciting new technologies. As a strong and reliable team, we work together in a fast-paced environment to deliver and maintain a vast array of technology solutions to our growing lines of business. As a member of the Infrastructure Services team, you are valued as a key player and reliable contributor within a fun and creative technology-driven organization. Some of the things you will be doing: * Responsible for the design, administration, and deployment of a wide array of workstation hardware, Microsoft Windows Operating Systems, Microsoft Office and Adobe Acrobat productivity suites, and other common enterprise applications. * Perform advanced troubleshooting and provide support to CSC users located at multiple sites and across time zones on a wide range of hardware, Operating Systems, and software- on the phone, via tickets, or in person. * Work as a team member on enterprise projects, such as company-wide hardware upgrades, application deployments, acquisitions, moves and upgrades. * Administer and support the CSC Virtual Desktop Infrastructure - this includes managing the VDI infrastructure, deploying virtual desktops, and troubleshooting problems. * Create technical documentation related to system configurations, process, procedure, and knowledge base articles. * Willingness to adjust schedule for on-call IT phone support coverage. What technical skills, experience, and qualifications do you need? * 4+ years of experience in Service Desk or Desktop Support role within an enterprise organization supporting Windows 7, and 10, Microsoft Office, Active Directory user administration, Group Policies and desktop profiles. * A collaborative team member with excellent customer service skills * Ability to provide clear/concise communications to customers, all levels of the organization and project teams. * Experience with Windows Operating System imaging, software packaging/distribution, and Microsoft patches. * The ability to constantly adapt to a fast paced, ever changing technology landscape filled with smart phones, virtual desktops, and a wide array of desktop computing hardware/software. * Experience with document imaging and printing solutions, such as supporting multi-function print/scan/fax devices. * Experience in technical writing, specifically documenting technical configuration and troubleshooting information. * Experience supporting mobile devices (smart phones & tablets) with MDM products such as Microsoft Intune or AirWatch * The ability to lift and carry computer equipment (up to 50lbs). * Experience with SCCM (preferred) * Experience with supporting Apple MacBooks (Plus) #CSC #CSCCareers #LI-HL1

**_What Finance Operations contributes to Cardinal Health_** Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets. Finance Operations is responsible for the oversight and overall performance of the following core financial processes. This includes pricing administration, rebates, cash application, chargebacks, billing, accounts payable and employee travel & expense. Pharma Supplier Contracts is responsible for processing notifications via EDI, or e-mail from our Suppliers to create a contract, add products or customers, delete products or customers, update contract pricing or adjust effective dates of the contracts. This team looks to prevent and detect process errors which lead to customers receiving incorrect pricing which could result in a Credit and rebill. **_Responsibilities_** + Creating processes, systems and tools, related to contract pricing, to improve the customer and supplier experience + Use and facilitate development of tools to enable proactive review of contract pricing, from a customer or supplier lens, to improve VOC (Voice of Customer), VOS (Voice of Sales) and First Time Pricing Accuracy scores + Build relationships with select key suppliers and select key customers with the goal of improving VOM (Voice of Manufacturer) and VOS (Voice of Sales) scores + Helps direct team members to solve complex pricing inquiries and projects. The goal of this is around being proactive rather than reactive + Develop strong supplier relationships to drive effectiveness and value against the planned strategies; facilitate supplier reviews; generate continuous improvement ideas + Partners with other finance ops teams to identify root cause and ensure a pricing dispute in that realm is systematically eliminated + Follows all process gaps to the finish line to validate the correct training has been implemented and all team members are engaged on how a discrepancy occurred + Helps review any FTPA (First Time Pricing Accuracy) findings to determine scope and accountability + Troubleshooting pricing discrepancies that arise and ensuring knowledge is shared, documented and communicated to onshore and offshore resources + Actively engage in updating processes and SOPs + Service multiple suppliers and/or processes in a fast paced and highly analytical environment. + Act as a liaison with internal and external key stakeholders to solve for issues within the processing of the contracts. **_Qualifications_** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of experience, preferred + Proficient in Microsoft Office, especially in Excel and Access, preferred + Excellent communication and interpersonal skills + Sense of urgency, attention to detail and accountability needed + Ability to build strong collaborative relationships and communicates effectively + Strong organizational skills **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000-$73,440 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/19/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote \#SP-1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job Description About Us: NEXPERA leads the way in sulfuric acid and potassium hydroxide regeneration, offering a comprehensive range of products and services that optimize processes, minimize environmental impact, and allow our partners to focus on their core operations. With the industry's largest facility network, we ensure unmatched reliability and drive innovation across the industrial landscape. In addition, we provide an unmatched array of sulfur-based chemicals and related services to a diverse set of industries. Position Purpose We are seeking an IT Deskside Support Specialist to provide hands-on technical expert and deliver exceptional support across endpoints, printers, mobile devices, and user systems. This role blends troubleshooting, hardware deployment, vendor coordination, and customer service to ensure smooth day-to-day operations and long-term IT reliability. Primary Duties/Responsibilities (but not limited to): · Deploy and manage Windows devices using Microsoft Intune and Windows Autopilot · Monitor compliance, enforce security policies, and ensure seamless provisioning · Provide Tier 1 support via phone, email, and ticketing system · Set up desktops, laptops, and peripherals; install operating systems and standard applications · Perform hardware upgrades, software patching, and performance tuning · Support AV equipment and multimedia systems in conference rooms · Provide hands-on support for networked and local printers, including installation, configuration, and troubleshooting · Resolve issues such as printer driver conflicts and connectivity problems · Coordinate with external printer vendors for maintenance, repairs, and warranty claims · Coordinate toner and supply management with printer vendor and ensure timely replenishment · Assist with printer fleet upgrades, replacements, and deployment planning · Maintain documentation of printer models, configurations, and service history · Maintain accurate inventory of IT equipment and software licenses · Coordinate procurement, track orders, and manage returns or warranties · Create IT purchase requisitions as requested and manage the process in collaboration with the Procurement team · Handle onboarding/offboarding by provisioning accounts, hardware, and access to third-party platforms · Manage ordering, upgrades, and troubleshooting mobile devices (AT&T, Verizon) via carrier portals · Liaise with service providers for improved pricing and support · Maintain documentation for mobile assets and ensure data compliance · Diagnose and repair hardware failures, software bugs, and network issues · Resolve printer jams, email delivery problems, and user-side disruptions · Collaborate with Security, HR, and Engineering teams to troubleshoot shared systems · Track service requests and incidents in an ITSM platform, ensuring timely resolution · Document solutions, contribute to knowledge base articles, and flag recurring issues · Participate in office moves, network setups, and on-site installations · Support software migrations, upgrades, and cloud service implementations · Assist with audits, compliance initiatives, and process improvements · Identify patterns in user-reported issues and develop preventative strategies · Recommend tools or methods to improve IT efficiency and user satisfaction · Stay current on IT trends and expand technical skillset · Travel up to 10% for remote site support or special projects Qualifications: · Strong understanding of hardware/software architecture, operating systems, and networking protocols · Analytical troubleshooting with creative problem-solving · Excellent communication skills with user-friendly tech translation · Organizational skills to manage multiple tickets and priorities · Customer service excellence and user empathy · Experience with networking infrastructure (switches, routers, cabling) is a plus · 5+ years of customer service and IT support desk experience · Associate's or Bachelor's in Computer Science or related field (preferred) · Hands-on experience supporting enterprise environments with endpoint management tools · Microsoft certifications Benefits: NEXPERA's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.

At Spectrum Control, most departments operate on a 4-day, 10-hour work schedule in exchange for a 3-day weekend. We offer competitive wages and PTO, plus our benefits begin on day 1 of employment. Come join a workforce where we put you first! Job Summary: The IT Operations Specialist / ISSO provides day-to-day technical support for enterprise IT systems while also serving as the Information System Security Officer (ISSO) for classified systems. This dual-role position ensures smooth IT operations-including troubleshooting hardware, software, and networking issues-while maintaining compliance with security requirements in classified environments. The ideal candidate has hands-on experience with Microsoft 365, Azure, Intune, and Defender for enterprise operations. Essential Job Functions: Enterprise IT Operations Support Install, configure, and troubleshoot desktops, laptops, servers, telecommunication systems, and related peripherals. Provide Tier 1-2 end-user support through in-person, remote, and phone assistance. Manage user accounts, permissions, and access rights using Microsoft 365 and Azure Active Directory. Administer and support Intune for device management and Microsoft Defender for endpoint protection across enterprise systems. Perform routine system maintenance, updates, and backups. Support network troubleshooting to isolate and diagnose common connectivity issues. Track and resolve tickets using the company's ITSM platform, ensuring timely response and resolution. Classified Environment (ISSO Responsibilities) Serve as ISSO for classified systems in accordance with DoD and DCSA requirements. Support development and maintenance of security documentation (SSPs, POA&Ms, etc.). Conduct regular system audits, patching, malware updates, and security scans on classified systems. Perform quarterly security assessments of in-scope systems and document results. Ensure compliance with Risk Management Framework (RMF) requirements. Act as a liaison with the Defense Counterintelligence and Security Agency (DCSA). Support and report to the Corporate ISSM on all matters related to classified system security. Required Qualifications: Associate degree in Information Technology or related field, or equivalent experience. 3-5 years of experience in IT operations or system administration. Hands-on experience with Microsoft 365, Azure Active Directory, Intune, and Microsoft Defender (enterprise IT only). Ability to obtain and maintain a Secret security clearance. Familiarity with NIST 800-171 and RMF processes. Strong troubleshooting skills across Windows environments, networking, and end-user devices. Desired Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field. CompTIA Security+ or equivalent certification. Prior ISSO or cybersecurity-related experience. Knowledge of ITAR and EAR regulations. Work Environment: Office and manufacturing floor environment. Some travel (support additional sites. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Third-Party Recruiters Please note, that per Spectrum Control Policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our values and expectations. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Spectrum Control will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. If you or your agency are interested in becoming an approved vendor please contact ************************************.

JOB RESPONSIBILITIES: Creates and ensures a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount. Performs services and analyses for improvements as assigned. Responsible for responding to service requests to the MIS help extension by utilizing general knowledge and problem-solving skills or to recommend proper MIS personnel for response. Maintains supported systems as required. Includes running backups, editing system data, running reports, troubleshooting, etc... Responsible for assisting with necessary changes to telephone system hardware and cabling. Sets up new accounts within the telephone system. Performs LAN maintenance as directed by the Systems group as necessary. Responsible for knowledge of, and adherence to Company and Departmental Policies. Displays a courteous and helpful attitude at all times when dealing with the public and Builds Rewarding Relationships. Communicate (both written and verbal) with and promote positive team members and guest relations. Maintain professionalism at all times when working with other team members and/or guests. Performs all other duties as assigned. JOB REQUIREMENTS: One (1) to Two (2) years computer operations; with hardware and software knowledge from a user and technical standpoint. Knowledge of LAN and MS Office Software is required. Must have strong problem-solving skills and good interpersonal communication skills. Must be able to successfully complete the background check and licensing process, required by the Delaware Lottery. Act with discretion and maintain confidentiality in handling sensitive information. Must be able to wear and appear comfortable in the assigned uniform provided by Delaware Park. Must be able to walk and stand for at least a full eight (8)-hour shift. Must be able to lift, up to 40 lbs in weight and be able to push or pull up to 50 lbs in weight throughout the shift Ability to bend, reach, pull, push, kneel, squat, and grasp as needed. Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays. Zone assignments covering large areas with long walking distances, Work areas could have high volumes and be located in small spaces, diverse clientele, noise, music, minimal and/or bright lighting, and variation of climate control. The ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management is mandatory. Must be able to handle all types of guest-related situations; relay all guest compliments and complaints to department management. For a full list of our career opportunities, please visit ****************************

**The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices to include 40,000 laptops/tablets/workstations, 13,000 mobile devices, 32,000 VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices. This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality and inclusivity in deliverables. **Responsibilities** **Key Responsibilities** + Provide timely restoral and proper maintenance of USACE laptops/tablets/workstations and peripheral devices. + Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition IAW USACE policies. + Responsible for day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets. + Provide support for USACE COOP activities and USACE-approved training for new technology deployment at CONUS and OCONUS locations. Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance. + Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable. + Manage and prioritize the allocation of PC support technician workloads to ensure timely issue resolution and service quality. + Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. + Troubleshoot printer, computer, and peripheral incidents. + Oversee the escalation and tracking of complex IT support issues and service tickets, ensuring proper resolution in accordance with established protocols. + Serve as the primary point of contact for providing high-level technical support to VIP users, delivering proactive and efficient service. + Coordinate and deliver notifications of outages, policy updates, and procedural changes to ITC/OO stakeholders, ensuring clear communication and compliance with organizational standards. + Act as a liaison between internal teams and external partners, including Mettel and NOSC, to coordinate support for site-wide outages and ensure prompt restoration of services. + Facilitate the testing, activation, and troubleshooting of circuits during turn-up (TTU) activities to ensure seamless implementation of new connections. + Organize and oversee the response to both scheduled and unscheduled power outages, minimizing downtime and safeguarding operational continuity. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + Associates degree in relevant field. + 6 years' experience in computer user support + Valid driver's license, travel may be required. + Experience supporting Windows 10, and MS Office 2013. + Experience using ServiceNow or a similar ticketing system. + Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications) + COMPTIA Security Certification + Must possess an active Interim Secret security clearance to start with the ability to obtain and maintain a full Secret + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner. + Exceptional verbal and written communication skills. + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. + Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. + Must be self-motivated and able to work well independently as well as on a multi-functional team. + Ability to handle sensitive and confidential information appropriately **Desired Qualifications:** + 5 years Preferred Hands-on experience with Spring Boot Java Applications. + 5 years Preferred Hands-on experience with IBM WebSphere Application Server 8 or later. + 5 years Preferred Hands-on experience with Agile Development Methodologies (preferably Scrum) + 5 years Preferred Hands-on experience with web applications developed for Cloud platform + 5 years Preferred Hands-on experience with CI/CD methodology + 5 years Preferred Hands-on development experience for mobile and tablet platforms **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Program Manager** **Working Conditions** + Professional hybrid office environment. + Normal work hours are Monday through Friday; 8-hour shift between 6AM and 6PM local time. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $20.00 - USD $32.00 /Hr. Submit a Referral (**************************************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103791_ **Category** _Information Technology_ **Position Type** _Full-Time Salary Exempt_ **Remote** _No_ **Clearance Required** _Secret_

What's the role? We are seeking a Principal Technical Support Engineer with deep expertise in mobile application development (Android, iOS or Flutter) and experience in automotive projects. The ideal candidate will combine strong technical expertise with exceptional problem-solving skills and a passion for customer success. In this role, you will play a pivotal part in ensuring our customers' satisfaction by delivering expert technical support, mentoring team members, and driving continuous improvements in our support processes. Key Responsibilities Provide expert-level technical support to enterprise customers, ensuring the timely resolution of complex technical issues. Analyze and troubleshoot application and system performance problems, often working with limited data. Collaborate closely with product development, engineering, and QA teams to address product defects and enhance overall functionality. Develop and maintain detailed documentation for troubleshooting procedures, best practices, and known issues. Serve as the primary escalation point for critical customer issues, ensuring effective and prompt resolution. Conduct root cause analyses for recurring problems and implement preventative measures. Engage directly with customers to understand their needs and deliver proactive solutions that enhance their experience. Contribute to the ongoing improvement of support processes, tools, and methodologies. Deliver training sessions and knowledge-sharing workshops for internal teams and customers. Act as the primary technical point of contact for customers throughout their lifecycle. Work independently while maintaining regular communication and alignment with management. Who are you? 10+ years of relevant technical experience, including 5+ years in technical pre-sales, customer support, consulting, or other customer-facing roles. Mobile Development Expertise: Strong, hands-on experience with Android, iOS, or Flutter frameworks. Solid understanding of client-server architectures, AWS cloud services, and microservices design. Experience with map data formats (e.g., NDS or HERE formats) Experience in automotive systems development, including in-vehicle infotainment (IVI) and navigation projects. Skilled in diagnosing and resolving performance bottlenecks using limited diagnostic data. Experience working with large-scale distributed systems and DevOps practices. Proven ability to interpret data, identify patterns, and resolve issues efficiently. Strong grasp of application security principles and best practices. Excellent interpersonal, communication, and stakeholder management skills, with the ability to handle critical situations confidently and professionally. What Do We Offer? A great work-life balance. 30 paid vacation days. Hybrid model of work (2 days office and 3 days home office per week). On-site Gym and Sauna - Stay active and unwind with our fully equipped fitness center and relaxing sauna. Yoga Room - A dedicated space for mindfulness, stretching, and relaxation. Work on the development of high-scale services, serving and storing petabytes of data. Work with cutting-edge, modern technologies. Flexible working hours. Competitive salary plus bonus. BVG Ticket ( For Berlin location ). German language course ( For Germany-based employees ). Employee wellness programs and life-coaching sessions. A diverse team of fantastic & talented people from 60+ countries worldwide. Brown bag talks, team events, BBQ on the rooftop, and more! Change is HERE. Apply Now! As part of HERE Technologies employment process, candidates will be required to successfully complete a pre-employment screening process. This offer and any related claims are subject to the successful completion of a pre-employment screening. This will involve employment, education, and criminal verification if applicable. #LI-AY2 #LI-HYBRID Who are we? HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes - from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely. At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people's lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.

We need following candidate for DE location for alpha. Short term basis. 1-2 weeks but candidate should be available on weekdays. No weekend work. Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist

GovCIO is currently hiring for a Network Adminstratorresponsible for designing and supporting multiple complex networks in different locations.. This position will be located in Radford VA, and will be a remote position. **Responsibilities** This position is for a Senior Network Administrator in a mixed and growing environment currently supporting functional teams and customers that utilize MS Windows server 2019/2022, MS SQL 2019, MS Windows 11, VMWare 7.x.,OEL 8x-9x, and Oracle Operating systems. This position will work with the existing team members who are responsible for designing and supporting multiple complex networks in different locations. This position will help lead in the strategies to manage, maintain, deploy, troubleshoot and support networks for multiple customer environments. This position will lead efforts to plan, execute and implement new network implementations. Responsible for creating and maintaining team technical instructions, operating procedures, and policies as needed. This position will need to be adept at monitoring and tuning system and network performance, ongoing operation of the network, hardening of the network and reporting of the overall security and operational status. The position will also recommend improvements to the enterprise and manage new SW/HW integrations when required while also providing utilization reports using existing tools to identify problems and corrective actions as needed. This position will provide support towards the lifecycle of a mixed environment of vendor equipment in the datacenter to include firmware version control and periodic preventive maintenance. This position will also need to be able to recommend, demonstrate, and implement technologies to help expand, upgrade, and increase efficiency to the current environment. The position will need excellent communication and team skills. **Qualifications** High School with 9+ years (or commensurate experience) Required Skills and Experience + Clearance Required: Secret + CompTIA Security+. + Computing Environment (CE) Certification (i.e., MCSE, Server+, CCNA, RedHat, + Palo, etc.) - can be waived for 30 days after project join date. + Experience in Computer Science or IT. + 3+ years' experience designing, implementing, documenting, and maintaining complex networking solutions. + 3+ years' experience configuring, updating, maintaining, administering, and migrating Palo Alto Firewalls. + 3+ years' experience with Network Management, Analysis, andtroubleshooting tools such as SolarWinds, Cisco Prime, Palo Alto Panorama, Men and Mice, etc. + 5+ years' experience configuring, updating, maintaining, and administering the following Cisco technologies: Cisco Nexus (9K, 7K, 5K, and 2K),Cisco Catalyst switches, Cisco Aggregation Services Router (ASR) and Integrated Services Router (ISR) routers, and Cisco Firepower. + 3+ years' experience or working knowledge of SW Defined Networking. + 3+ years' experience creating, maintaining, following Standard Operating Procedures for repeatable processes, disaster recovery, and common problem resolution. + Strong interpersonal skills and willingness to be a team player. ***PENDIN CONTRACT AWARD*** Preferred Skills and Experience: + Bachelor's degree in computer science + 3+ years' experience in automation and scripting with Python, Pearl, TCL, or Ansible. + 3+ years' experience supporting Cybersecurity patch management and Security Technical Implementation Guides (STIG), SRG, RMF, SCA-V, and Cyber Operational Readiness Assessments (CORA). Enterprise Resource Planning + Support Lead (Program Manager - Intermediate) **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $110,000.00 - USD $140,000.00 /Yr. Submit a referral to this job (************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-6775_ **Category** _IT Infrastructure & Network Engineering & Operations_ **Position Type** _Full-Time_

MUST be authorized to work in the United States for any employer. MUST be available to start working within 3 weeks of offer acceptance date. SEGULA TECHNOLOGIES is assisting a major automotive OEM in hiring a Maintenance Technical Support Engineer to join our growing team in New Castle, DE. This is a DIRECT hire opportunity, NOT a Contractual role. Our client offers a competitive salary and benefits plan including comprehensive relocation package, and great opportunities for career growth! Job Description Adhere to established safety procedures in Technical Work Center and New Castle Facility. Ability to validate and repair equipment within the HVAC/Galley Technical Work Center. Validation, testing, and repair of HVACR (35-ton and smaller HVAC package units), chillers, refrigerators, freezers, commercial microwave ovens, convection ovens, water heaters, and toasters. Operate a variety of portable/diagnostic test equipment, including refrigerant gauges, multimeters, current probes, megohmmeters (Meggers), PC, and graphic information to diagnose malfunctions. Assemble, repair, and replace mechanical systems: wiring, connectors, and contactors, compressors, motors, fans, circuit breakers, valves, switches, and refrigeration piping. Troubleshoot using schematics. Assist with building & designing bench test equipment. Safe use and operation of power tools to include but not limited to drills, pneumatic presses, pneumatic tools. Safe use and operation of hand tools to include but not limited to wire crimpers, wire strippers, screwdrivers, pliers, hammers, wrenches, torque wrenches, files, and socket sets. Familiar with Windows operating systems and MS Office. Proper use of PPE while performing daily tasks. Experience working on exposed/energized equipment in a controlled environment. Knowledge of Lock Out Tag Out (LOTO) procedures. Ability to perform root cause analysis on failed components when required. Ability to read, write, and communicate proficiently. Qualifications High school diploma or GED. Completion of technical school or Apprenticeship Program (HVACR preferred). Journeyman HVAC License (preferred). 5 years minimum HVAC related work experience. Experienced in electrical repairs and testing advanced HVAC electrical/electronic equipment (rail experience preferred). Reading, drafting, and interpreting schematics/blueprints. Brazing experience required (high pressure systems). Universal EPA CFC Technician certification required (40 CFR Part 82, Subpart F). Additional Information All your information will be kept confidential according to EEO guidelines.

Career Opportunity Network Administrator II Location: Hybrid remote with periodic travel to the Delmarva area office locations as needed, residing in DE, MD, PA, with reasonable driving distance to Dover, DE What makes us great: At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships. Your role in our success will be… The Network Administrator II is responsible for designing, maintaining and installing the company's enterprise infrastructure. Additionally, this involves ensuring the availability and security of the enterprise to support the business's growth strategy. What you'll be working on… Designing, deploying and maintaining a diverse set of technology that is both on-premise and cloud based, including LAN, WAN, VPN and wireless networks. Configuration and support of the company's enterprise Cisco environment, including firewalls, VPNs, and intrusion prevention systems. Stay updated on the latest infrastructure trends to ensure the environment remains current and competitive; maintaining an appropriate skill level to be able to execute deliverables effectively. Participate in regular DR planning and testing to ensure network continuity in the case of an emergency. Working with the Networking Manager to ensure services meet all aspects of the business needs. Working within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure. Reviewing and monitoring service provider billings; communicating with service providers to resolve billing errors, discrepancies and authorized (portal) access. Establishing a stable and scalable networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing applicable standards. Maximizing network performance by monitoring; troubleshooting network problems and outages; scheduling upgrades; collaborating on network optimization. Liaising with vendors and other internal personnel ensuring service levels are met and problem resolution processes are defined and adhered to. Providing regular reports on the network operational status, including compliance status with applicable security framework. Managed Service Delivery management, including Incident, Problem, Change, Release and Request Management Who you are... High School Diploma required Five years of experience in network administration role CCNA, Azure Network Engineer Associate, Cisco Meraki Solutions Specialist preferred Benefits/what's in it for you? Competitive base salary Fantastic opportunities for career growth Cooperative, supportive and empowered team atmosphere Annual bonus and salary increase opportunities Monthly recognition events Endless wellness initiatives and community events Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE! Paid time off, holidays and a separate bank of sick time! Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email ****************.

Croda is a FTSE100 organization driven around our purpose of Smart Science to Improve Lives. With over 6,000 employees across 39 countries, we are focused on the research and development of novel and highly sustainable raw materials for the Life Sciences and Consumer Care sectors. We are passionate and excited about how we can develop and utilize new technologies to shape and inspire changes within an ever-growing marketplace. As our business looks to deliver its ambitious strategy of growth, we are looking for a skilled and customer-focused Site IT Engineer to support IT Administrators and contractors across multiple locations within the region. You will be responsible for providing deep technical expertise and the high-level support/ guidance on a wide range of IT systems and services. What You'll Be Doing: Be part of a team that values diversity, sustainability, and continuous innovation, where your ideas and contributions matter. As a Site IT Engineer, you will play a critical role in supporting and enhancing IT operations across multiple sites within your region. You will be the go-to technical expert for local IT systems, responsible for maintaining and improving services related to PCs, laptops, servers, Microsoft Office, collaboration tools, cybersecurity, and network infrastructure. Additionally, you'll support IT/OT integration, lead technology upgrades, and contribute to strategic initiatives that drive operational excellence. * Collaborate with regional IT teams and contractors to deliver expert support and advice. * Resolve complex technical issues involving PCs, laptops, servers, Microsoft Office, collaboration tools, cybersecurity, and network infrastructure. * Ensure optimal performance and user satisfaction of local IT systems through proactive maintenance and troubleshooting. * Support IT/OT integration by managing new technology projects, performing upgrades, and aligning systems with current standards. * Provide first and second-line technical support to site users, ranging from factory floor operators to senior executives. * Represent Group IT with professionalism and a customer-first attitude, fostering positive relationships across all levels of the organization. * Communicate effectively with global IT peers and cross-functional site teams. * Promote and enforce IT policies, guiding users toward best practices and compliance. * Manage end-to-end project execution, including planning, budgeting, and technical delivery. * Ensure compliance with IT policies and influence user behavior when necessary. * Occasionally work outside standard hours and travel as required to support regional operations. Who We're Looking For: At Croda, we believe our people are the heart of our success. We are committed to fostering an environment where you can grow, make a meaningful impact, and thrive. * Proven experience in technical IT support, including end-user devices, on-premises and cloud servers, and network infrastructure. * Strong understanding of cybersecurity principles and best practices. * Certifications preferred: * Microsoft Fundamentals (Azure or M365) * ITIL v4 Foundations * Cisco CCNA * Comfortable working in a multicultural environment with regional and global IT contacts. * Experience supporting IT in manufacturing environments; familiarity with ISA-95 and OT integration. * Technical expertise in: o Windows Domain upgrades o Fiber connection mapping and maintenance o Active Directory administration o Firewall installation and troubleshooting o Azure cloud functionality o On-prem to cloud migration o Virtual machine management o Server OS health monitoring o Network infrastructure and IT/OT environments o Third-party remote access administration * Ability to multitask across diverse network environments and support vendor coordination. Don't meet all the qualifications? We still encourage you to apply! At Croda, we believe diverse perspectives and unique experiences drive innovation and strengthen our team. What We Offer: Join a global organization with countless opportunities for growth and leadership. The successful candidate will receive a competitive salary and benefits package including: * Excellent Medical, Dental, and Vision coverage, available immediately. * Generous PTO * 401K Match * Wellness Reimbursement * Parental Leave * Career Development * Company paid and voluntary Life and AD&D Insurance * Short and long term disability * Paid Holidays And more! Additional Information This is position is located at our New Castle, DE site. If you require any reasonable adjustments during the hiring process or experience any issues with our online application process, please email **************. Croda recognizes employees as our strength and the diversity they bring to our workforce are directly linked to our ongoing success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including age, race, color, religion, national origin, gender, sexual orientation, gender identity, gender expression, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Equal Opportunity Employer/Disability/Veterans. This Organization Participates in E-Verify