Senior Computer Support Specialist
Remote support specialist job in Boulder, CO
Senior Computer Support Specialist
Compensation: $30/hour
Inceed has partnered with a great company to help find a skilled Senior Computer Support Specialist to join their team!
Join a dynamic team where you will assist end-users with computer hardware and software issues, providing essential support for internal business applications. This opportunity is ideal for someone passionate about technology and eager to make a significant impact by ensuring seamless IT operations.
Key Responsibilities & Duties:
Provide Tier 2/3 Support
Upgrade and repair laptop and desktop computers
Administer MS O365 and Active Directory
Assist with LAN/WAN applications
Install latest MS Windows Desktop OS versions
Set up network printers and servers
Create and maintain installation instructions
Support Android and IOS device upgrades
Log tickets and answer Help Desk calls
Required Qualifications & Experience:
High School Diploma or GED required
5 years' experience in Windows server environments
5 years' experience in remote customer support/helpdesk
Current Driver's License
US citizenship required due to DHS clearance
Excellent interpersonal and communication skills
Working knowledge of MS Windows Desktop OS
Working knowledge of computer systems and networks
Flexibility and adaptability to changing priorities
Basic project management skills
Nice to Have Skills & Experience:
Experience with Kronos and OKTA/O365
Experience in setting up new office IT infrastructure
Experience in TCP/IP network troubleshooting
Perks & Benefits:
3 different medical health insurance plans, dental, and vision insurance
Voluntary and long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit
If you are interested in learning more about the Senior Computer Support Specialist opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Service Desk Specialist
Remote support specialist job in Thornton, CO
This is an on site contract opportunity with our client in Thornton, CO through August 2026.
3 years of experience as a Service/ Help Desk technician.
Experience with mobile, network, software and hardware
Any lead experience is a huge plus!
Any ITIL is also a plus but not required.
IT Help Desk
Remote support specialist job in Lafayette, CO
Lakeshore Talent is seeking a reliable and service-oriented IT Support Specialist for one of our clients in the nonprofit healthcare industry. The ideal candidate will have 1+ year of Tier 1 technical support within a Windows-based environment.
This will be a contract to hire opportunity, paying $21-$25/hr. It will be fully in-office in Lafayette, CO during training, with the potential for a hybrid work schedule after the first several weeks.
Role Overview
This role will deliver front-line technical assistance across the organization. In this role, you will handle first-tier support requests, assist with day-to-day computer operations, and help maintain a smooth and efficient technology environment for all staff. You'll work within established ticketing workflows and troubleshooting procedures, providing exceptional customer service while supporting our internal hardware, software, network access, and general tech equipment.
Serve as the first point of contact for user support, responding to help desk tickets and incoming support calls.
Managing phone calls, emails, and ticket creation.
Assist users with basic hardware issues and routine operating system or software challenges.
Troubleshoot peripheral devices, network connectivity, internet access, and enterprise system functionality.
Support the organization's tech inventory by ensuring equipment is tracked, organized, and readily available for use.
Will be responsible for IT project support including mail merges, network consolidations, new software implementations, phone system overhaul, and duties related to additional IT transitions.
Qualifications
Associate's or Bachelor's degree in computer science or a related field, or equivalent hands-on technical experience.
Previous Tier 1 help desk experience.
At least one year of experience working in a Windows-based environment.
Experience with Active Directory or similar.
Experience with password resets, remote-in support tools, PC imaging.
Onboarding Requirements:
All employees must receive an annual influenza vaccination as a condition of employment. Requests for medical or religious accommodation will be considered. All offers would be contingent upon the passing of a background check.
Information Technology Support Engineer
Remote support specialist job in Boulder, CO
Job Description: Field IT
Roles and Responsibilities:
Detailed Primary Description of project/Requirement Description
Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
Inventory management
Imaging of Laptops & Desktops
Printer Management
Assistance in fixing issues for Conference room and working with Vendor for room setup
Hardware/software troubleshooting and resolution
Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
Network & Sharing printer installation
Knowledge of Office 365 support
Coverage/compliance software installation and troubleshooting
Good communication skill
Good Knowledge of DHCP, DNS.
Maintain IT inventory, coordinate vendor support, and assist with procurement
Support Mac devices
Strictly adhere to defined Service Level Agreements (SLA's)
Support recurring meetings, events, and after-hours activities as required
Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.
Good to have skills
L1 level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to Backend team for Network/Server/application issue
Working with vendor support contacts to resolve technical issues
Labelling Racks & devices
Server mounting/movement
Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
Principal Network Administrator - Secret
Remote support specialist job in Boulder, CO
RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and secure technological solutions to enable strategic objectives. We're looking for innovators, who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we will support yours of expanding your personal network and developing skills, whether you are new to the field or an industry thought leader. At Northrop Grumman, you will have the resources, support, and team to do some of the best work of your career.
Networking Technology Professionals, We Want You!
The Northrop Grumman Classified Solutions team is seeking an experienced Network Administrator to join its dynamic team of technical professionals. The qualified applicant will become part of Northrop Grumman's Space Systems sector under the Chief Information & Digital Office (CIDO) organization.
Note- The selected candidate will be required to work on-site, full-time, at our facility/campus. This is not a virtual position.
The Network Administrator maintains smooth operation of LAN/WAN/VPNs. Plans, designs, configures, and installs network hardware in support of customer requirements. Maintains technical expertise in all areas of networks and computer hardware / software interconnection, as well a interfacing, including routers, multiplexers, firewalls, switches, gateways, etc. Proposes solutions to management. Ensures all communication requirements (based on future needs and current usage) are configured to optimize cost savings. Creates and ensures that appropriate network documentation exists, including operational instructions. Provides regular monitoring, and network analysis, regarding short and long-range planning for [in-house] systems. May coordinate third-party maintenance for network equipment. Designs networks, or portions of networks, including the selection of hardware and software packages.
Additional duties:
Plan, manage and implement complex network designs in support of customer requirements.
Develop technical solutions to complex problems which require the regular use of ingenuity and creativity.
Support network teams in project designs to clarify project requirements, provide design solutions, in accordance with standards.
Perform troubleshooting analysis of network infrastructure and associated systems.
Document network hardware and software technology components.
Install and configure Cisco routers, switches and firewalls.
Implement and troubleshoot LAN technologies such as VLANs, trunking (port tagging), spanning-tree and protocols.
Provide third-level support and troubleshooting of network problems. Periodically provide after-hours and weekend support.
Work is performed without appreciable direction. Exercises considerable latitude in determining technical objectives of assignment. Completed work is reviewed from a relatively long- term perspective, for desired results.
Implement and troubleshoot WAN technologies such as EIGRP, BGP, OSPF, and telco circuits (T1, T3, OC3)
Interface regularly with customers and manage customer installation timelines and deliverables to help facilitate successful deployments.
Manage timely resolution of all critical and/or complex problems meeting SLA requirements
Experience with Microsoft Office, Visio, Project, PowerPoint and Excel
If you are ready to solve complex problems in a dynamic environment, apply today!
Basic Qualifications:
Master's Degree with 3 years of relevant IT experience; OR a Bachelor's Degree with 5 years of relevant IT experience; OR an Associate's Degree with 7 years of relevant IT experience; OR a High School Diploma/GED with 9 years of relevant IT experience is required
Must have work experience with designing and maintaining LAN/WAN based networks, managing routing protocols on large LAN environments, and experience with Cisco hardware (routers, switches, and firewalls)
Must have a DOD 8570 IAT level II baseline certification (example: Security+ CE)
Ability to lift equipment weighing up to 40 pounds
Ability to work after hours, and weekends, as needed
Candidates must have a current DOD Secret level security clearance (at a minimum) in order to be considered
Preferred Qualifications:
The ideal candidate will have a Bachelor's degree Network Engineering, Security+ CE, a Cisco CCNA (or a CCNP), and 6 years of Network design, analysis, and administration of routers, switches, hubs, and firewalls
Experience in the use of network analysis tools (i.e. WireShark, SolarWinds, Opnet, etc.) would be nice to have
Experience with configuring TACLANES would be ideal
Previous experience troubleshooting network procedures and best practices; experience with network challenges associated with systems integration, including COTS integration, capacity analysis and system architecture design
Demonstrated leadership skills, or previous management of small teams, would be helpful
Active Top Secret or SCI access would be nice to have
We offer flexible work arrangements, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment. Our Employee Resource Groups (ERGs) offer opportunities to be a friend, be active, be a volunteer, be a leader, be recognized, and to be yourself. At Northrop Grumman, we are on the cutting edge of innovation. Our diverse portfolio of programs means there are endless paths to cultivate your career. We also offer exceptional benefits/healthcare, a 9/80 work schedule, and a great 401k matching program. Come join us!
Primary Level Salary Range: $100,300.00 - $150,500.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Auto-ApplyDynamic PC Support Techician
Remote support specialist job in Fort Collins, CO
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Technical Support Specialist, IHD
Remote support specialist job in Loveland, CO
We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.
**The Target Pay Range for this position is $28.17 - $33.65 hourly. At Mars, pay decisions are** **determined** **using factors such as relevant job-related skills, experience, education,** **training** **and budget.**
**Job Purpose/Overview**
The Customer Support Technical Support Specialist delivers on the Antech Customer Service Vision of unwavering commitment to empathetic and caring veterinary diagnostic support. This position's primary job function is to provide complete and concise support to Antech customers through various media such as over the phone, via email, and through chat support tools as it relates to support of the in-house diagnostics (IHD) portfolio.
**Essential Duties and Responsibilities**
+ Resolves customer problems via telephone, chat, and email by troubleshooting and facilitating remote repair of equipment or response to customer inquiries.
+ Trains and educates customers on the proper use and expectations of equipment and software.
+ Troubleshoots and resolves software integration issues.
+ Provides "first class" customer service.
+ Provides historical information by thoroughly documenting all customer interactions in our CRM software.
+ Provides on-call / after-hours support on a rotating basis.
+ Works with other team members to gain and offer insight during the troubleshooting process and to brainstorm about how to resolve current problems and trends.
+ May participate in training of new hires when needed.
+ May be requested to participate in wet labs or demos at veterinary conferences or academies.
+ Maintains technical knowledge by attending educational workshops, continuing education classes, and other trainings.
**Education** **and** **Experience**
+ Associates degree in Veterinary Technology or related field, or equivalent related experience preferred.
+ Certification/Licensure/Registration in Veterinary Technology preferred.
+ Minimum of 2 years' experience in animal hospital or related setting required.
+ Additional experience and special interest in veterinary diagnostic equipment (such as in-clinic laboratory and/or radiology) is desirable.
**Knowledge,** **Skills** **and Abilities**
+ Ability to communicate a message to associates, peers and leadership that inspires action in support of customer needs. Verbal, written and virtual communication modes will be frequently used.
+ Proven ability to work effectively with end users is required.
+ Ability to effectively shift attention between various tasks, team needs, and business demands.
+ Ability to manage customer technical issues and complaints through problem solving, critical thinking, and analytical skills.
+ Displays strong organizational, analytical, problem solving, and communication skills; strong active listening skills; high attention to detail, and ability to convey and teach technical information concisely.
+ Ability and diligent willingness to enter and maintainaccurate and thorough records and notes on each customer interaction, including selection of various categorical designations used for post-sale analytical reports and evaluations.
+ Consistently displays a calm demeanor, empathy, and professionalism, while maintaining a strong customer focus.
+ Is available to and works both independently and cooperatively with associates. Understands the workload of the team and strives to provide balance between all members of the team.
+ Ability to work in a corporate environment where daily client interaction is over the phone and at the computer.
+ Ability to communicate verbally on the telephone and in person.
**Working Conditions**
The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds.
The associate will primarily work in a typical office environment or a remote home office. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. Environment where pets are present
**About Antech**
Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.
_Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates._
+ All Full-time associates are eligible for the following benefits and more:
+ Paid Time Off & Holidays
+ Medical, Dental, Vision (Multiple Plans Available)
+ Basic Life (Company Paid) & Supplemental Life
+ Short and Long Term Disability (Company Paid)
+ Flexible Spending Accounts/Health Savings Accounts
+ Paid Parental Leave
+ 401(k) with company match
+ Tuition/Continuing Education Reimbursement
+ Life Assistance Program
+ Pet Care Discounts
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers (************************************************************** .
**Note to Search Firms/Agencies**
Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.
Senior ESS Field Support Technician
Remote support specialist job in Fort Collins, CO
What part will you play? The Senior ESS Field Support Technician provides technical and operational support of Electronic Security (ESS) equipment and systems (Card Access, CCTV, CATV and Intrusion detection systems) located within the following types of environments: Business/corporate offices, warehouses/ distribution centers, data centers, as well as construction sites.
This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team. Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development.
The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Start and end times will be determined by Diversified and the client. Overtime may be required upon request.
NOTE - US Citizenship is a requirement for this position due to the government customers it supports.
What will you be doing?
Exercising advanced technical skill level abilities to perform routine maintenance of advanced ESS related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment.
Act as the liaison between the on-site team and Diversified Service management.
Oversight for planning and implementation of process improvement principles required to maintain ESS technologies in critical areas.
Oversee repair and service of all equipment while planning and implementing improvements. Act as the technical escalation point for all ESS equipment and related issues.
Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for trainers and end-users.
Daily/weekly preventative maintenance scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use.
Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of ESS systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity ESS systems.
Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems.
Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of ESS technologies. Manage the daily activities of configuration and operation of ESS systems.
Participate in and drive continuous improvement activities across ESS technologies and collaborate with client to improve/evolve technology solutions. Aid users in accessing, using, and diagnosing ESS systems.
Track, update, and report on ESS ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics.
Interface with client executive and "C" level personnel in a highly professional manner.
Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc.
Collaborate with local Service management concerning actions, including but not limited to end-user provided training.
Assist with support of live events spaces and requirements, especially in relation to regular large meetings within an auditorium and/or other large venue spaces.
What do we require from you?
High School Diploma or equivalent
US Citizenship
Minimum 21 years of age, due to the position including a company furnished vehicle.
Certification from some combination of ESS manufacturers (Lenel, Genetec, Gallagher, S2, Brivo, DMP, Bosch, Milestone, Eagle Eye, OpenPath, AVA)
3-5 years of experience in enterprise level Security System support
Competencies in AutoCAD / Visio adequate to read drawings
Preference given to three (3) years of experience installing security systems (card access, CCTV, CATV and intrusion systems) per manufacturer requirements and engineered drawings
Basic wiring skills
General proficiency with computers and specialized software applications specific to the ESS industry
Knowledge and experience in computer networking configuration/troubleshooting
Must present well as client facing and working with high level executives within high pressure meeting situations
Must maintain a valid driver's license with clean driving record
Must be able to stand, kneel and/or crouch for long periods of time
Must be able to work in high places, as well as small, cramped places
Must be able to work in hot humid places, as well as cold places
Must be able to properly use hand/power tools, ladders, and subsequent safety equipment
Must be able to lift/maneuver up to 75 lbs., use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time
Must pass a background screen and drug test.
IT Support Specialist 5 (Specialist 5, IT Support)
Remote support specialist job in Longmont, CO
Where dreams and reality collide and the output is, out of this world. At Redwire Space, we are a team of dreamers and doers. Where the impossible becomes possible, and every day is an opportunity to learn and get one step closer to knowing the unknown. Join us on our mission to expand humanity's presence in space.
Summary
Redwire Space Solutions, LLC has a current opportunity for an IT Support Specialist, level 5 role as a part of the IT Service Team located at our facility in Longmont, CO. In this role you will be primary customer interface for IT support and systems administration of a local and virtual networks; work with various systems/technologies. This will include user account management, system, workstation troubleshooting, and network hardware/software maintenance, backup/disaster recovery maintenance, server maintenance and protection of information systems.
Responsibilities
* Serve as the Serve as the first point of contact for internal staff seeking technical assistance
* Respond to events / problems and record their resolution in help desk ticketing software
* Basic administration of a hybrid environment with both Active Directory and Azure AD resources
* Provide technical support for a wide range of technology needs including phones, printers, workstations, servers and network equipment
* Assist in imaging, creating new hire accounts, and Termination processes
* Communicate clearly with customers and provide regular updates, status and information
* Perform limited maintenance on servers and critical laboratory and testing systems
* Pass on any feedback or suggestions by users or management to the appropriate team
* Determine process improvements, best practices, and develop new processes
* Typical Week: 85% escalated desktop/app support, 10% Windows server/network support, and 5% admin/meetings.
Ideal Experience
* Bachelor's degree, with a minimum of two or more years' experience in IT or similar role in a Managed Services Provider environment. Willing to consider relevant work experience in lieu of degree
* Microsoft Office 365, Azure Active Directory and Windows Server Active Directory Administration or certification
* Experienced in desktop operating systems such as Windows 10, 11, mac OS, and Linux
* Experienced configuring, supporting, troubleshooting and administering Windows workstations
* Experienced troubleshooting hardware and software issues through remote control software
* Support a hybrid environment with both Active Directory and Office365 resources
* Must have current CompTIA Security+ certification, or willing to obtain within 90 days of employment
* Some travel may be required
Desired Skills
* Self-motivated with sound time management skills, attention to detail, and priority management to meet deadlines with minimal oversight, with a focus on customer service
* Excellent communication, collaboration, and problem-solving skills
* Some ability to configure, support, troubleshoot and administer Linux and/or MacOS workstations
* Experience with iOS and Android mobile operating systems
* CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus
* Experienced with Microsoft Teams architecture, features, and functionalities
* Solid understanding of computer systems, mobile devices, and other tech products
* Motivation and drive to develop yourself personally and professionally
* Identify and suggest possible improvements on procedures
* Ability to obtain a US Government Security Clearance
Pay Range
$36/hr.- $49/hr.
Grow with us as we innovate the next generation capabilities for a new era of space exploration! We offer a highly competitive benefits package along with a commitment to our core values of Integrity, Innovation, Impact, Inclusion, and Excellence.
Don't meet every single requirement above? No worries. We want people who can grow, collaborate and build a stronger team. We strive to build a diverse and inclusive culture, so if you're excited about this job posting, we encourage you to apply. You may be just the right candidate for this or other roles.
Redwire is an Equal Opportunity Employer; employment with Redwire is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
All offers of employment at Redwire are contingent upon clear results of a thorough background check and your ability to provide proof of eligibility to work in the US. Note that some positions will also require US citizenship or ability to obtain a security clearance due to requirements of a classified program.
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR Click Here
IT Support Specialist
Remote support specialist job in Boulder, CO
This position is Full-Time, On-Site (Boulder, CO)
Please note: Ascend Analytics is not able to offer visa sponsorships at this time.
About Ascend
Ascend Analytics is an innovative “climate tech” software and consulting company focused on energy analytics that are transforming the electric grid. Ascend's solutions provide the analytics to support critical power supply decisions from operating strategies for short and long-term investment and resource planning decisions. For more information, visit ************************
Your Impact at Ascend Analytics
Ascend is seeking a skilled and motivated IT Support Specialist to support daily operations for both local and remote employees. This role involves providing direct technical support for individual workstations in a Windows and Microsoft Office environment, as well as resolving a variety of IT help desk issues.
We're looking for someone who thrives in a fast-paced setting, can juggle multiple priorities, and is comfortable taking ownership of both daily support tasks and long-term projects. This is a full-time, on-site role based in our Boulder office.
Key Responsibilities
Provide first-level technical support by responding to all new IT help desk tickets on the same day they are submitted.
Assist with new hire onboarding, including account setup and training on PC applications and systems.
Configure, deploy, and maintain Windows laptops for employees.
Diagnose and resolve hardware and software issues related to PCs and peripherals.
Maintain accurate inventory of all devices and manage remote system updates using REFTAB.
Participate in project work by defining tasks, estimating timelines, and executing responsibilities.
Perform software and operating system upgrades as required.
Troubleshoot complex technical issues using industry best practices to ensure timely resolution.
Monitor and respond to support emails (e.g., Entara support inbox) as time allows.
Maintain the IT ticketing system, including knowledge base documentation and system maintenance logs.
Prepare and configure laptops for employees, ensuring correct deployment and functionality.
Assist with the setup and maintenance of business networking equipment and infrastructure, including tasks such as IP subnetting, cable management, and Wi-Fi troubleshooting.
Oversee the IT training portal to ensure all employees complete onboarding and ongoing training requirements.
Perform additional duties as assigned by the direct manager.
Required Qualifications
Bachelor's degree in Information Technology, Information Science, or a related field, or an equivalent combination of education and relevant experience.
At least 2 years of full-time IT support experience or a post-secondary certificate in a related program.
Hands-on experience with Microsoft Windows 10/11 and Microsoft Office suite.
Familiarity with the Microsoft 365 Admin Portal, including Dynamics CRM.
Strong experience working within a standardized ticketing system and documenting resolutions.
Excellent technical writing skills for creating user-facing documentation and guides.
Ability to follow established methodologies while continuously identifying opportunities for process improvement.
Strong customer service orientation with the ability to interact professionally across all levels of the organization.
Proven ability to prioritize, take initiative, and problem-solve independently in a fast-paced environment.
Excellent written and verbal communication skills with strong attention to detail.
Ability to work effectively both independently and as part of a collaborative team.
High level of personal integrity, professionalism, and reliability.
Preferred Qualifications
Motivation to work in the renewable energy space
Compensation: $60,000 - $75,000
Negotiable based on qualifications and experience. Ascend highly values our employees and often pays above industry average.
We offer flexible work hours in a relaxed environment with opportunities for advancement and excellent benefits, including medical, dental, vision, short- and long-term disability, parental leave, dependent care spending account, and a 401k plan.
We celebrate diversity and are committed to creating an inclusive environment for all employees. Ascend Analytics is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information or other applicable legally protected characteristics.
Ascend Analytics is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at
******************************.
Auto-ApplyApplications Support Specialist
Remote support specialist job in Boulder, CO
Job Description Summary:UCAR's Enterprise Software & Applications (ESA) team is a collaborative and vital team at the heart of UCAR's operational success. ESA team members ensure our scientists, engineers, and administrative and executive staff have the functional tools they need to support groundbreaking earth system research.
This position is the first level of the applications support job family. The Applications Support Specialist interacts with a wide array of stakeholders via phone, email, service desk applications, and in-person interactions to support the effective use of Operations business applications and services. The Applications Support Specialist responds directly to provide technical assistance, fulfill routine support requests, and resolve routine (Tier 1) issues. The position also contributes to the development of application documentation, training resources, and knowledge bases.
Application support covers extensive procedures across multiple dimensions, including incident, request, and problem management, and recommending changes or new configurations to assist staff in achieving organizational goals. The Applications Support Specialist works closely with members of cross-functional teams to research, understand, and remediate reported stakeholder issues in a timely and professional manner by troubleshooting problems, interpreting policies, and providing technical assistance.
This position requires the ability to maintain effective working relationships to deliver a high level of customer service for all levels of staff.Position Details:
Visa Sponsored Job:
No
Relocation Assistance Eligible:
No
Job Location:
Boulder, Colorado
Position Type & Term:
Full time, Regular
Compensation Range:
Salary Range $57,723 - $72,153
*Final salary and rates are based on education, experience, skills relevant to the role.*
Application Notes
Application Deadline:
This position will be posted until 11:59 pm MT on Sunday, December 14, 2025.
Required application materials:
(preferably in PDF Format)
Resume
Questionnaire (embedded in the application)
Background Checks: Conducted for candidates selected for hire. Learn more.
Work Location: Regardless of flexible work arrangements, UCAR requires ALL positions to be performed within the U.S., excluding U.S. Territories.
What You Will Do
Here is a brief summary of what one would expect to be generally responsible for in this role.
Application Support
● Incident & Request Management
Provides technical assistance, end-user support, and triages reported issues for a portfolio of business and administrative applications and services. Resolves routine problems and determines the appropriate resource for escalation and resolution of more complex (tier 2 and tier 3) issues.
Performs technical troubleshooting and data analysis to triage workflow, user permissions, and other problem reports.
Responds to inquiries and reported incidents from staff and external vendors utilizing phone, email, chat, service desk tools, and other communication methods. Refers staff to published training materials, policies and procedures, secondary sources, or more senior staff. Escalates questions specific to policies and procedures to the appropriate line office ensuring end-users know who will respond to their request.
Meets or exceeds defined ESA response time metrics.
● Communication, Documentation, & Knowledge Management
Develops and maintains basic proficiency in core business and administrative applications, including, but not limited to Human Capital Management and Finance (Workday), Source-to-Pay (JAGGAER), and Travel and Expense (SAP Concur), as well as the related policies and procedures.
Utilizes the service desk ticketing system (Jira) to document internal and external correspondence for incident resolution including troubleshooting steps, solutions, action plans, and best practices identified by resolving staff issues. Creates and/or updates knowledge base articles to reflect current configurations and common issues as needed.
Works with stakeholders, senior analysts, and functional managers to recommend and develop improvements to system configurations. May participate in analyzing or testing technical configuration and workflow changes for client systems to perform in-depth technical troubleshooting and alternative approaches.
Maintains and delivers routine performance management metrics, documentation, and instructions / training materials on service-related processes and issue resolution activities.
Documentation and Training
Assists the IT Change Management Lead and IT Cloud Solutions Analysts in:
Ensuring learning resources are accurate and easy to understand;
Identifying additional topics of learning and areas/individuals in need of training opportunities; and,
Developing and maintaining basic learning resources for supported applications, including application guides and flowcharts and/or instructional materials in print, digital, and video formats.
Proactive Analysis & Improvement
Assists the IT Cloud Solutions Analysts in:
Analyzing service desk trends to identify recurring issues and requests. Partners with IT Cloud Solutions Analysts to recommend and implement solutions.
Participates in user acceptance testing (UAT) for application enhancements and updates.
Decision Making & Problem Solving
As the first level intake resource, works independently to assess the end-user's issue or request and resolve routine issues and support requests with proven solutions for a broad array of applications.
Interprets data to identify problems, determine the root cause of the problem or issue, and determine the best resolution or appropriate escalation path.
Independently gauges response effort to outcomes and identifies ways to improve response time, effectiveness, and use of resources.
Independently applies judgment to determine the appropriate application of policies and procedures to ensure effective, equitable, consistent policy compliance and to identify and escalate policy violations to appropriate policy owners.
Who We'd Love To Join Our Team
Successful candidates will ensure their application materials speak to the following criteria:
Education and Experience (Required):
Bachelor's degree in computer science, business, or a related field.
3 years experience in providing support and documentation for complex business and financial applications
Or an equivalent combination of education and experience.
Knowledge, Skills, and Abilities:
Technical Skills
Strong technical aptitude, including a solid understanding of basic information technology concepts, including transaction processing, business process and workflow management, system interfaces, data management, and user access permissions.
Demonstrated ability to learn complex business applications.
Experience with incident troubleshooting and escalation.
Experience working with Jira or other service desk applications.
Proficient in Excel, Word, Google Apps, and strong computer navigation skills and PC knowledge.
Professional Abilities
Excellent analytical and problem-solving skills.
Ability to prioritize, organize, and coordinate simultaneous tasks/projects. Excellent organizational skills demonstrated by managing multiple priorities.
Ability to quickly learn information, perform well under pressure, and quickly resolve issues, including multiple concurrent tasks.
Ability to work as a team member, as well as independently.
Basic knowledge of training techniques and instructional methods specific to the implementation and adoption of new, modern technical business solutions.
Customer Service & Communication
Exceptional customer service orientation and commitment.
Excellent verbal and written communication skills, including technical writing. Good presentational skills preferred.
Excellent interpersonal/relationship management skills; proven ability to work with a variety of colleagues at all levels of the organization, as well as vendors and sponsor organizations.
Desired Skills or Experience
Experience providing support for Workday Human Capital Management, SAP Concur Expense, and/or JAGGAER Source to Pay applications
Experience training adult learners
Experience working for a government or government-funded organization
Benefits Overview
UCAR affirms its commitment to employees through competitive benefits. In addition to medical, dental, vision, retirement, and life insurance, UCAR offers a variety of programs focused on work-life balance and professional, and personal development. These include:
Tuition Assistance, time off allowance to attend classes, and other professional development opportunities.
UCAR contributes 10% of your eligible pay into your retirement account; 100% fully vested on day one.
Starting minimum accrual of 20 days of personal time off each year (prorated for less than full-time positions).
10 paid holidays.
12 weeks of paid parental leave.
Short-term medical leave paid at 100% of your regular salary.
EcoPass for local Colorado residents to use the Denver and Boulder-area transit system at no cost.
Commitment to Job Application Fairness
Applicants are not required to provide age or age-related information and may redact information related to age, date of birth, or dates of attendance at or graduation from an educational institution from any submissions during the initial application process.
Some Final Considerations
At
NSF NCAR| UCAR | UCP
, you will work alongside a dedicated team of professionals conducting critical research and community outreach to solve complex Earth system science problems including climate change, air pollution, extreme weather, floods, drought, wildfires, and space weather, all with the goal of improving human life and reducing economic loss. Each of us, from scientists to the professionals who support their work, serves the public and a collaborative community of scientists in our mission to understand the complex processes that make up the Earth system, from the ocean floor to the Sun's core.
Flexible Work
At UCAR, we are committed to supporting our mission by giving staff the flexibility to find the schedule and location that works best to maintain their own work-life circumstances and reach their full potential as professionals.
Many positions within our organization are eligible for fully on-site, hybrid (three days per week) and/or flexible work hours.
Equal Opportunity Employer
UCAR is committed to providing equal opportunity for all employees and applicants for employment and does not discriminate on the basis of race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy. Whatever your intersection of identities, you are welcome at UCAR.
Export Control
All positions are required to comply with U.S. export compliance regulations and work location requirements regarding access to facilities and research systems.
Work Location
UCAR requires ALL positions to be performed within the U.S., excluding U.S. Territories.
AI Software
ChatGPT and similar AI software are powerful tools that are changing the way society receives, processes, and leverages information promptly. While we acknowledge its benefits and do not restrict leveraging it with job applications, we highly encourage a majority of the applicant material to be original work.
Auto-ApplyTechnology Support Senior Specialist
Remote support specialist job in Broomfield, CO
Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction. As a Technology Support Sr Specialist at JPMorgan Chase in Corporate Infrastrucure Platforms team, you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery.
**Job responsibilities**
+ Provides first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures
+ Assists in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction
+ Contributes to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise
+ Uses problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues
**Required qualifications, capabilities, and skills**
+ 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks
+ Experience with live chat, incident/service request management, and runbooks for system issue resolution
+ Baseline knowledge of operational management and excellence
+ Proven ability to balance tasks while documenting outcomes
**Preferred qualifications, capabilities, and skills**
+ Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems
+ Ability to document issues, procedures, and root cause analysis
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Broomfield, CO; $38.00. - $45.00 / hour. Aurora, CO; $38.00. - $45.00 / hour.Hr.
Senior ERP Support Specialist
Remote support specialist job in Longmont, CO
Who We Are
Stored Energy Systems (SENS) is an award-winning manufacturer of premium quality power conversion products located in Longmont, CO. In business for over 50 years, SENS is the market leader with a proven track record of providing highly reliable battery chargers, DC power systems, and related products to industrial markets. For more information on our company please see our web site at *****************
Summary
The Senior ERP Support Specialist is responsible for ensuring the functionality of the critical business applications, specifically the ERP (Infor Syteline) and other applications as needed throughout the organization. They will perform duties related to the implementation, management, maintenance, enhancement, support, and decommission of critical software systems. Duties include consulting with stakeholders to gather and define requirements; configure and implement new systems and/or enhance existing systems; write and execute test plans; troubleshoot and resolve complex system issues; deliver training and guidance to end users and system/service owners; develop and maintain system documentation; prepare robust reports to enhance strategic business decisions.
Responsibilities
Ensure the stability, integrity, and efficient operation of business systems.
Develop, analyze, and maintain new or current system processes and workflows.
Lead integration projects to bring additional functionality to systems as needed.
Identify, evaluate, and implement new systems and solutions, or identify enhancements to existing systems; define requirements and specifications.
Develop and execute test plans and scripts, as well as other quality assurance measures; lead testing such as user acceptance, performance, security, usability, etc.
Collect user feedback regarding system performance and work with team to prioritize configuration requests.
Collaborate with cross-functional IT staff to streamline solution implementations.
Maintain relationships with vendors; work with vendors on bug fixes, new features, and proper use of products.
Assist in writing specifications used by developers for automation of business processes.
Participate in the implementation of system patches, updates, and maintenance.
Develop and provide trainings, demonstrations, and regular communication to end-users.
Maintain records of system integrations, changes, and incidents.
Lead portions of large tasks or projects; build and maintain project management skills.
SENS Business Applications to be Supported
Infor SyteLine (SL) ERP and the customized extensions developed by SENS
StarShip shipping software
AvaTax External Sales Tax Management system integrated with SL
QuickBooks accounting system
MISys Inventory control system integrated with QuickBooks
HubSpot
Zoom
Required Qualifications
10+ years of experience with Infor Syteline.
5+ years of experience in a business systems analyst/implementation position within an industrial/manufacturing environment.
Strong ERP and Systems implementation and maintenance/troubleshooting experience within a manufacturing environment.
Excellent problem solving, project management, communication and technical skills.
Strong business and technical acumen and strategic thinking.
Preferred Qualifications
Prior experience with eCommerce applications.
Location: This position is located in Longmont, CO with flexibility to work a hybrid schedule once fully trained. Please note that candidates seeking remote work will not be considered.
Base Compensation: $120,000 - $138,000 is the projected compensation range for this role depending on the candidate's overall qualifications and experience.
Closing Date: December 31st. While we expect to keep the position open through this date, the posting may be extended or closed early based on applicant volume and hiring needs.
We offer an exciting and competitive total compensation package designed to inspire! This includes generous paid time off, holidays, as well as comprehensive benefits including medical, dental, vision, short-term disability, life insurance, and an outstanding 401k matching program where employees are instantly vested.
At SENS, our culture is rooted in a set of core values that reflect who we are and how we work. In a recent 2025 poll, our employees identified the values that best define us:
“Innovative”, “Respectful”, “Inviting”, “Flexible”, “Collaborative”, and “Growth Driven”.
Our team describes us as a dynamic, forward-thinking company where everyone has the opportunity to thrive.
At SENS, we pride ourselves on being an equal opportunity employer, fully dedicated to fostering inclusion and diversity. We welcome all applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristic.
We hope you're interested in making a difference with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
IT PC Support Specialist
Remote support specialist job in Lafayette, CO
As our PC Support Specialist, you will provide first level support for routine operation of our practice management system hardware, basic user operational problems and support for our personal computer supply, network and internet access users. You will work within our ticket and troubleshooting practices, using your customer services experience to maintain smooth functioning of the IT Department and our responsiveness to the IT needs of the organization.
Job Profile:
* You will provide level one tech support for end users from tickets or tech help line phone calls.
* Do you have experience trouble shooting hardware or basic computer operating problems with users?
* Have you been exposed to resolving computer peripherals, network, internet, and practice management system's use?
* Have you managed computer and technology inventory that is organized and easy to use
What We Need:
* Associates or Bachelor's degree in computer science or equivalent training and job-related experience
* Experience with healthcare related IT desired.
* One (1+) years experience in Windows operating environment
What's In It For You
* Comprehensive benefits:
* Medical
* Dental
* Vision
* FSA/HSA
* Life and disability
* Accident/hospital plans
* Retirement with employer contributions
* Vacation, sick, and extended illness time off options
* Dedication to Justice, Equity, Diversity, Inclusion, and integrated healthcare
* Open communication with leadership and mission-focused engagement
* Training and growth opportunities with a supportive team invested in your success
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
As a condition of employment, you will be required to receive the annual influenza vaccine. Medical exemptions or religious accommodations may be requested.
Network Administrator
Remote support specialist job in Cheyenne, WY
GovCIO is currently hiring for a Network Adminstratorresponsible for designing and supporting multiple complex networks in different locations.. This position will be located in Radford VA, and will be a remote position. **Responsibilities**
This position is for a Senior Network Administrator in a mixed and growing environment currently supporting functional teams and customers that utilize MS Windows server 2019/2022, MS SQL 2019, MS Windows 11, VMWare 7.x.,OEL 8x-9x, and Oracle Operating systems. This position will work with the existing team members who are responsible for designing and supporting multiple complex networks in different locations. This position will help lead in the strategies to manage, maintain, deploy, troubleshoot and support networks for multiple customer environments. This position will lead efforts to plan, execute and implement new network implementations. Responsible for creating and maintaining team technical instructions, operating procedures, and policies as needed. This position will need to be adept at monitoring and tuning system and network performance, ongoing operation of the network, hardening of the network and reporting of the overall security and operational status. The position will also recommend improvements to the enterprise and manage new SW/HW integrations when required while also providing utilization reports using existing tools to identify problems and corrective actions as needed. This position will provide support towards the lifecycle of a mixed environment of vendor equipment in the datacenter to include firmware version control and periodic preventive maintenance. This position will also need to be able to recommend, demonstrate, and implement technologies to help expand, upgrade, and increase efficiency to the current environment. The position will need excellent communication and team skills.
**Qualifications**
High School with 9+ years (or commensurate experience)
Required Skills and Experience
+ Clearance Required: Secret
+ CompTIA Security+.
+ Computing Environment (CE) Certification (i.e., MCSE, Server+, CCNA, RedHat,
+ Palo, etc.) - can be waived for 30 days after project join date.
+ Experience in Computer Science or IT.
+ 3+ years' experience designing, implementing, documenting, and maintaining complex networking solutions.
+ 3+ years' experience configuring, updating, maintaining, administering, and migrating Palo Alto Firewalls.
+ 3+ years' experience with Network Management, Analysis, andtroubleshooting tools such as SolarWinds, Cisco Prime, Palo Alto Panorama, Men and Mice, etc.
+ 5+ years' experience configuring, updating, maintaining, and administering the following Cisco technologies: Cisco Nexus (9K, 7K, 5K, and 2K),Cisco Catalyst switches, Cisco Aggregation Services Router (ASR) and Integrated Services Router (ISR) routers, and Cisco Firepower.
+ 3+ years' experience or working knowledge of SW Defined Networking.
+ 3+ years' experience creating, maintaining, following Standard Operating Procedures for repeatable processes, disaster recovery, and common problem resolution.
+ Strong interpersonal skills and willingness to be a team player.
***PENDIN CONTRACT AWARD***
Preferred Skills and Experience:
+ Bachelor's degree in computer science
+ 3+ years' experience in automation and scripting with Python, Pearl, TCL, or Ansible.
+ 3+ years' experience supporting Cybersecurity patch management and Security Technical Implementation Guides (STIG), SRG, RMF, SCA-V, and Cyber Operational Readiness Assessments (CORA). Enterprise Resource Planning
+ Support Lead (Program Manager - Intermediate)
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $110,000.00 - USD $140,000.00 /Yr.
Submit a referral to this job (**************************************************************************************************************************
**Location** _US-Remote_
**ID** _2025-6775_
**Category** _IT Infrastructure & Network Engineering & Operations_
**Position Type** _Full-Time_
Help Desk Technician
Remote support specialist job in Boulder, CO
Kelly Services is a Fortune 500 company headquartered in Troy, Michigan. We provide employment to more than 750,000 employees annually, with skills including office services, accounting, engineering, information technology, law, science, marketing, light industrial, education, and health care. Kelly Services is an equal opportunity employer.
Job Description
Provide support to end-users for PC, server or mainframe applications, and
hardware. Interact with network services, software systems engineering
and/or applications development to restore service and/or identify and
correct core problems.
Qualifications
Excellent communication and Customer Service skill
Knowledge of MS Operating Systems, MS Office, Hardware / Software,
Lotus Notes, Internet/Email
Remote Access or Remote Desktop experience preferred
Knowledge and experience with Active Directory helpful
Knowledge and experience with MS Exchange a plus
Knowledge and experience with VPN helpful
Previous experience using Citrix preferred
Professional work history with a willingness to learn
Additional Information
$12-15.46/hr DOE + Benefits
Immediately eligible for our optional Health Benefits, including Medical,
Dental, Vision, Prescription Drug Coverage, Short-Term Disability and
Group Life Insurance
Vacation and Holiday Pay
Access to our company Learning Center for training and career development
Weekly pay through our electronic pay programs (via direct deposit or pay
card)
Windows Network Administrator
Remote support specialist job in Thornton, CO
Our client has been in business for more than 100 years, and is one of the industry leaders in their market. With annual revenues around $2 billion, a healthy rating on Glassdoor, and over 10,000 employees, it's a great place to make a career
Job Title: Windows Network Administrator
Location: Thornton, CO
Type: Contract
Length: 3 months
Job Description: Our client in the Thornton, Colorado area is looking for a Windows Network Administrator to join their team on a contract basis. This person will be responsible for system and network installation and maintenance. The successful candidate will have a background in technical support, and be comfortable working in a Windows and MAC environment. Experience with basic network troubleshooting will be involved as well.
Qualifications
Required Skills:
1) Windows administration (2000 / 2003).
2) Mac desktop support.
3) Basic networking experience and troubleshooting.
Desired Skills:
1) Cisco hardware.
2) Mac Server.
Additional Information
if you are interested please send a updated resume to *************************
Easy ApplyNetwork Administrator
Remote support specialist job in Thornton, CO
At Signia Aerospace, the network administrator is responsible for maintaining the networks and systems that keep our organization running. From maintaining ironclad security to supervising network updates and training users, the administrator is not only IT support but also the thread that connects all operations. Deep technological expertise with a wide range of computer systems, hardware, and software is essential for the network administrator to excel in this role and help drive our organization forward.
Objectives of this role
· Assist in network design, implementation, and maintenance
· Provide network support across organizational operating systems
· Maintain stable and consistent connectivity across all network devices
· Prepare, implement, and monitor disaster procedures and recovery
· Maintain strong security practices and oversight
Responsibilities
· Installs, configures, tests, maintains, monitors, and troubleshoots the internal network including planning and other activities reserved for complex issues including software, servers, VPNs, routers, and other physical hardware.
· Troubleshoots and solves the most complex network connectivity problems, including monitoring the network and servers for problems, diagnosing problems, and taking the appropriate corrective measures to ensure a resolution.
· Ensures network security by ensuring proper user accessibility and being able to reasonably guard against the most complex threats to security that will face the network.
· Assists in planning for the future strategy of networks and servers and provides budgetary information as needed.
· Create, adjust, and maintain network user settings and permissions.
· Prepare, implement, and monitor disaster procedures and recovery.
· Propose improvements to increase the IT value to the organization.
· Write technical support documentation for network systems and applications.
· Provide Tier III support for help desk tickets and projects.
· Performs Project Management responsibilities as needed.
· Work with SOC team to ensure solid cyber security for the entire organization
Requirements
Required skills and qualifications
· Current practices, terminology, and principles of networking and information technology.
· Comprehensive knowledge of networking concepts, computing infrastructures and troubleshooting complex issues.
· Continuity of operations practices relating to local area networks, and connectivity to wide area networks.
· In depth knowledge of Microsoft Active directory, DHCP, DNS, Group Policy and PowerShell
· Experience with leading server management and monitoring tools
· Strong communication skills for training and assisting end users and interacting with leadership
· Excellent knowledge of VMWare, M365, Azure AD, Firewall Technologies, and Windows Server Operating Systems
· Bachelor's degree (or equivalent) in computer science or related field
Preferred skills and qualifications
· 5 years minimum experience
· Experience with VPN and MFA technologies
· Experience with Fortinet Firewalls and Access Points, Mimecast, and LANSweeper
· Experience with Synology Appliances and Backup Applications
· Experience with either EMC SANs or other storage units and either Cisco, Dell, and Unifi switches
· Experience with MS SQL a plus
· Professional certification, such as CISSP, CCNA, or CCNP a plus
· Familiar with CMMC and NIST security standards and certification processes a plus
Physical Demands and Work Environment:
· The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
· While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands and fingers, talk and hear. The employee must be able to squat, stoop or kneel. The employee must occasionally lift and/or move items of light to moderate weight. The employee is regularly required to communicate in person and by telephone, read regular and small print, sit, use limited mobility in an office setting, use manual dexterity to type and enter data, and use sight to read and prepare documents and reports.
· While performing the duties of this job, the employee regularly works both indoors and outdoors.
· The employee may work near moving mechanical equipment and have the potential threat of electric shock. The noise level in the work environment varies from quiet to loud.
· 30% travel may be required during project-based activities along with routine visit schedules
Job Type: Full-time
Pay: Determined by Experience
Benefits:
· Dental insurance
· Employee assistance program
· Flexible spending account
· Health insurance
· Health savings account
· Life insurance
· Paid time off
· Vision insurance
Schedule:
· 8 hour shift
· Day shift
· Monday to Friday
· Additional hours required as needed
· Weekend hours required as needed
Education:
· Bachelor's degree (or equivalent) in computer science or related field (Required)
Experience:
· Equivalent: 3 years (Required)
Work Location / Additional Information:
· In person / Hybrid at Managers discretion
· Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa
Salary Description 80,000-100,000
General Application-Flock Specialist
Remote support specialist job in Fort Lupton, CO
Job Title: Flock Specialist
Department: Production
Reports To: Production Manager
Job Type: Full-time
Compensation: $21.00
The Flock Specialist is responsible for supporting and maintaining all aspects of the barns and ensuring the health and welfare of the poultry. This role involves performing a variety of unskilled and semi-skilled poultry-related tasks according to specific instructions and established routines. The Flock Specialist must adhere to all State and Federal regulations, including but not limited to FDA, USDA, SQF, and OSHA standards. Work is subject to general supervision through inspections and review of results.
Essential Job Functions
Ensure the fair and ethical treatment of livestock, maintaining the highest industry standards.
Follow all procedures as outlined by USDA, FDA, and other Federal, State, and local government agencies.
Check and maintain feeders, waterers, and other poultry care equipment.
Clean poultry houses, pens, feeders, water devices, and egg transfers.
Keep and check records on poultry mortality, feeding, and other flock information.
Walk up and down rows to fix egg jams and replace burnt-out light bulbs.
Remove dead birds from cages and assist with blitz traps.
Clean water and feed areas at the front and back of barns.
Blow off egg collectors and sweep all walkways; shovel pits as needed.
Maintain proper lighting and ventilation for poultry.
Catch loose birds and ensure all equipment and facilities are well-maintained both inside and outside the barn.
Perform related work as required and other duties as assigned.
Required Qualifications
Must be able to lift 50 lbs, reach, bend, twist, and lift above the head. Must be agile and able to work in various climate conditions.
Good communication skills (written and verbal).
Must be able to work nights, weekends, and holidays as needed.
Any equivalent combination of training and experience will be considered.
Preferred Qualifications
Bilingual
High School Diploma or GED or equivalent
Varied farm work experience or previous flock experience preferred.
Work Environment
The role involves working primarily in barns, which requires managing and maintaining the facilities both inside and outside. This includes performing physical activities such as reaching, bending, twisting, and lifting above the head. The Flock Specialist will work in various climate conditions and must be prepared to handle tasks in different weather scenarios. Flexibility is required as the role demands working nights, weekends, and holidays as needed.
About Us:
Versova is one of the largest egg producers in the United States, bringing together family-owned farms in Iowa, Ohio, Washington, Oregon, Idaho, Utah, and Colorado. With over six decades of industry experience, our team of more than 2,000 employees is dedicated to exceptional flock care, environmental stewardship, and producing safe, high-quality eggs. More than just a workplace, Versova is a team built on shared values, working together to enrich our communities and uphold the highest ethical standards.
As a family of companies and a company of families, we are guided by a strong set of Core Values: Recognition, Initiative, Safety & Security, Service, Community, Respect, Integrity, Ownership, and Excellence. These values drive our commitment to responsible employment, sustainability, and industry innovation. When you join Versova, you become part of something bigger - working together to lead the future of egg production with integrity and excellence.
Benefits:
Regular performance reviews
Health insurance
Dental insurance
Vision insurance
HSA with company match
Paid time Off
Paid Holidays
401K with company match
Tuition Reimbursement
Employee Assistance Program
Posting Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
Disclosure
This job description is not exhaustive, as employees may perform additional related duties as needed. Employment is based on an 'at-will' basis. Employment is contingent upon the successful completion of a background check, as applicable to the role and in compliance with local, state, and federal laws.
Technology Support Senior Specialist
Remote support specialist job in Broomfield, CO
Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction. As a Technology Support Sr Specialist at JPMorgan Chase in Corporate Data Center Services team , you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery.
**Job responsibilities**
+ Provide first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures
+ Assist in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction
+ Contribute to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise
+ Use problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues
**Required qualifications, capabilities, and skills**
+ 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks
+ Experience with live chat, incident/service request management, and runbooks for system issue resolution
+ Baseline knowledge of operational management and excellence
+ Proven ability to balance tasks while documenting outcomes
**Preferred qualifications, capabilities, and skills**
+ Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems
+ Ability to document issues, procedures, and root cause analysis
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Broomfield, CO: $38.00. - $45.00 / hour.