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  • Site Support Analyst

    General Motors 4.6company rating

    Remote support specialist job in Spring Hill, TN

    The Role General Motors' Global Manufacturing organization is responsible for the production of vehicles, Internal Combustion Engines and Battery Electric Vehicles, propulsion systems, stampings, castings, components, and batteries at 117 sites in 12 countries around the world. The organization plays a crucial role in GM's overall vision of Zero Crashes, Zero Emissions, and Zero Congestion. In your role as a manufacturing Site Support Analyst, you will help our manufacturing partners meet daily production targets. In addition, you will ensure that safety and quality standards are met. While working in an action-oriented environment, you will gain a variety of experiences every day. Providing end-user, network, infrastructure, and application support through creative thinking and latitude is the key to success in this role. Support for end users involves a growing set of tools and software that allows remote analysis and resolution of problems. It is also common for support agents to visit manufacturing floors for inspections and troubleshooting, as well as to interact with different production team members and executives. Employees will be on their feet throughout the day, lifting, climbing, and maneuvering stairs and ladders to reach screen-guarded areas. What You'll Do * Provide production shift support by operating as a focal point to address all IT related requests and coordinate resolution of IT related incidents. * Build and support End-User Devices (PCs, Printers, Scanners, Mobile Phones, VOIP phones, Motorola Radios, and Tablets). * Spring Hill is a 3 shift plant and at times you'll work 1st, 2nd, or 3rd shift. * Use remote PC management tools to assist users and other corporate IT tools to perform software patching/installation, asset management and change management functions * Support all GM managed LAN, WAN, and WLAN network infrastructure, including GM managed Supplier networks, distributed antenna system (DAS) for mobile phones, and plant radio systems. * Support the incident management process to coordinate issue resolution * Support the label printing process at locations where IT has responsibility. * Complete assigned IT project tasks (Projects are highly centralized/owned by other IT teams, however we play an integral role in site-level implementation and execution). * Work with our Business Partners to ensure their IT needs are met. * Interact with all levels of the workforce from hourly union production workers up to plant executive leadership. Your Skills & Abilities (Required Qualifications) * Associate's degree in Computer Science, Computer Engineering, Cyber Security or related field, or equivalent work experience. * Ability to maintain, analyze, troubleshoot, and repair end-user equipment (PCs, laptops, printers, scanners, tablets, Motorola Push-to-Talk radios, and phones), computer peripherals, and network connections. * Ability to support Windows PCs and peripherals. * Knowledge of client hardware use, repair, and replacement. * Ability to develop relationships with business partners and team members through analytical skills, communication, and interpersonal skills. * Demonstrate initiative beyond the assigned work to improve output and/or assist others. What Will Give You A Competitive Edge (Preferred Qualifications) * Experience supporting end-user devices/networks in Information Technology. * Familiarity with remote PC management tools (VNC, VPN, RDP, Bomgar). * Knowledge of Client Operating Systems (Windows 10, Windows 11). * Knowledge of Cisco routers, switches, and wireless access points. GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $98k-127k yearly est. Auto-Apply 12d ago
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  • Tech Specialist II

    Corpay

    Remote support specialist job in Brentwood, TN

    What We Need Corpay is currently looking to hire a Tech Specialist II within our North American Fuel division. This position falls under our North American Fuel line of business and is located in Brentwood, TN. In the role, the Tech Specialist will be responsible for assisting with all technical aspects of customer and third party interfaces to ensure customer satisfaction and effective use of products and services. This may include internal and external service and sales support. The primary function of this role is to quickly address technical questions, real-time integration issues and escalations raised by our customers. The specialist may also develop and modify custom reports to meet the customer's requirements. At times the Technical Service Specialist will escalate issues to other resources, assist with user acceptance testing, and support the introduction of new products and features. Associates may be assigned to support a specific type of technology or to a pool of customers or to a specific customer base for support. This position will respond to service tickets, inbound emails and phones calls and work directly with clients to provide day to day account support, problem resolution, research, and analysis. This position will participate in the onboarding of our clients with the products that they purchased. This could include Express Cash, Fleet, OnRoad, Purchasing/Travel and Entertainment cards as well as ePayables virtual cards for AP payments. How We Work As a Tech Specialist II you will be expected to work in a Hybrid environment. Corpay will set you up for success by providing: Assigned workspace in the Brentwood, TN office Company issued equipment Formal, hands-on training Role Responsibilities Resolving time sensitive customer technical problems by following established resolution procedures as well as documenting, communicating and follow-up with management as necessary. Demonstrating a broad knowledge of system integration options to include Batch file processing utilizing FTP/SFTP, API interfaces, web Services, etc. Working with sales, account setup specialist, implementation project management, the customer and other associates for a successful customer implementation. Maintaining and executing various macros and scripts used to update customer account information in various programs Developing new programs or processes for implementation and support Qualifications & Skills High school diploma or general education degree (GED) required (Bachelor degree preferred) 4+ years of experience in a professional work environment 2+ year of experience with Help Desk, client support, technical support or customer-interfacing preferred Demonstrated strong interpersonal skills, solid analytical skills and attention to details; and excellent follow-up skills Strong knowledge of Excel including the use of formulas and macros Demonstrated ability to work calmly in a fast-paced team environment Strong understanding of networking and VPN connectivity Access Database/SQL experience is desired Transportation Industry experience preferred Experience using Business Intelligence tools such as Business Objects, PowerBi or Tableau is desired. Excellent communication skills, both verbal and written, in order to properly communicate our products functionality and technical interface options. Highly responsive to calls and emails; utilize available tools to manage priorities without compromising other responsibilities Superior customer service skills, with the ability to react quickly and decisively to resolve customer issues. Benefits & Perks Medical, Dental & Vision benefits available the 1 st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Our Company & Purpose Corpay is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, Corpay has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, Corpay is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before. We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to ‘thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement. Corpay is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by: Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations; Empowering our people to share their experiences and ideas through open forums and individual conversations; and Valuing each person's unique perspectives and individual contributions. Embracing diversity enables our people to “make the difference” as Corpay and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting ************** or following Corpay on LinkedIn. Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency #LI-SN1
    $62k-98k yearly est. 16d ago
  • Helpdesk Support Level II

    K2 Staffing, LLC

    Remote support specialist job in Brentwood, TN

    Job DescriptionSummary Our client is a leading IT Solutions Company in the Nashville area (Brentwood and Franklin, TN) and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform VPN infrastructure design and administration (PTP, client-based, Encrypted, IPsec) Monitor and manage Microsoft Windows 7/8/10 Operating Systems. Monitor and manage Microsoft Windows Server 2003/2008/2012; Small Business Server 2003/2008/2012; Exchange Server 2003/2007/2010. Work on WANs, LANs, TCP/IP, Firewalls, Routers, and Switches. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a PLUS! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
    $53k-85k yearly est. 24d ago
  • Helpdesk Support Level II

    K2 Staffing

    Remote support specialist job in Brentwood, TN

    Our client is a leading IT Solutions Company in the Nashville area (Brentwood and Franklin, TN) and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform VPN infrastructure design and administration (PTP, client-based, Encrypted, IPsec) Monitor and manage Microsoft Windows 7/8/10 Operating Systems. Monitor and manage Microsoft Windows Server 2003/2008/2012; Small Business Server 2003/2008/2012; Exchange Server 2003/2007/2010. Work on WANs, LANs, TCP/IP, Firewalls, Routers, and Switches. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a PLUS! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
    $53k-85k yearly est. 60d+ ago
  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Remote support specialist job in Murfreesboro, TN

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $35k-58k yearly est. 8d ago
  • Application Support Analyst

    Regent Surgical 3.9company rating

    Remote support specialist job in Franklin, TN

    The Application Support Analyst will be responsible for managing all support inquiries and triaging appropriately. The Application Support Analyst will assess each inquiry as it comes in to determine the most efficient resolution path. Inquiries can include but are not limited to, end user reported issues requiring a fix, configuration requests, ad hoc training needs. It is the responsibility of the Application Support Analyst to process these inquiries to meet internal SLAs established by Regent, ensuring each inquiry is wholly resolved in a timely manner. The Application Support Analyst will also be responsible for managing software upgrades and maintenance, ensuring center readiness and preparedness. This role works closely with the Director of Center Applications, technical support services and center staff. DUTIES/RESPONSIBILITIES: Troubleshoot and provide technical support and resolve any problems with system application software. Monitor to ensure new software applications and changes are properly tested. Create and oversee protocols and procedures for the use of any new software applications. Troubleshoot product configuration and report specification issues with associated vendors and payers and identify issue trends and make recommendations for remediation; troubleshoot product-related interface issues with associated vendors and report outcomes to leadership. Conduct training sessions in small groups as well as large in various settings and with minimal equipment, as the situation requires and maintain appropriate relationships and always demonstrate appropriate best practices. Ability to follow protocols to retrofit existing Centers to meet upgrades and new regulatory requirements as needed utilizing technology and efficient methods of advanced functionalities made available within the upgrades. Ability to update and maintain professional training materials and guides; ability to create, manage and maintain professional training curricula and training site. Monitor and test software applications to ensure they function as intended prior to and post deployment. Ability to provide afterhours support on a periodic basis for urgent issues and software maintenance. Conduct user audits regularly and report on outcome. Manage and support ticket management. Perform other duties as assigned. KNOWLEDGE AND SKILLS: To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required. Broad working knowledge of interfaces, quality assurance and Ambulatory Surgery Center administration Experience with database management Excellent technical skills Expertise in troubleshooting system issues Ability to remain up to date with the latest software developments Great analytical, problem solving and communication skills Ability to handle stressful situations Education/Experience: Required: Bachelor's degree in healthcare/health informatics or other technical training from an accredited college or university or the equivalent of five (5) years of professional experience in appropriate Healthcare environment required Four (4) years direct use experience with ASC vendor products required ASC experience or firm understanding of Billing, CPT and ICD10 coding is preferred Thorough understanding of patient workflows in ambulatory surgery center and/or medical practice is required Ability to learn multiple vendor product design and documentation methods is required Ability to assess vendor products for required technical features and functions is required, as well as reporting finding succinctly and factually Preferred: Revenue Cycle Management experience is helpful Experience with relevant systems such as HST, ProVation Apex, SIS, Efferent Health, Nextgen, Nextech, gGastro Experience with EMRs such as Epic, Cerner highly desired Continuing Education classes and/or certifications in appropriate healthcare fields desired Strong ability to grasp new concepts and apply them Strong ability to understand complex workflows and follow procedures Training experience Technical competence in patient accounting systems Strong financial aptitude and business acumen
    $54k-75k yearly est. 39d ago
  • Inside Tech Support

    Medical Necessities 4.0company rating

    Remote support specialist job in Spring Hill, TN

    Job title Inside Tech Support Reports to General Manager Supervises None Expectation of Work Hours/classification Full-time Hourly Non-exempt General Expectations * Regular, dependable, and predictable on-site attendance * Comply with all applicable company policies, procedures, and patient protocols. Comply with all current government regulations and professional standards respecting patient care. * Develop and maintain working knowledge of current Speech Therapy products, and other services offered by the organization and all applicable insurance guidelines for coverage and reimbursement. Duties and responsibilities * Fills orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs. * Maintains communication equipment by troubleshooting, reporting, and tracking problems. * Maintains and improves quality results by following standards, recommending improved policies and procedures. * Updates job knowledge by studying new product descriptions; participating in educational opportunities. * Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments. * Installing and configuring computer hardware operating systems and applications * Troubleshooting system and network problems and diagnosing and solving hardware or software faults * Assist with implementation of quality improvement program to meet company and accreditation standards. * Ability to receive equipment that is returned per accreditation standards and tag equipment appropriately at time of receiving while using universal precautions. * Ability to greet all customers with a cheerful outlook when come into a facility and make sure you address all their needs prior to leaving. * All other duties as assigned.
    $30k-38k yearly est. 24d ago
  • Production/Installation Specialist

    Fastsigns #51701

    Remote support specialist job in Franklin, TN

    Job DescriptionProduction/Installation Specialists work in a dynamic, creative and fast-paced environment to create and assemble sign and graphic products for many different business applications. Creative work is performed within the FASTSIGNS Center sign production area that is fully equipped with top-of-the-line sign-making equipment. Position requirements include cutting printed graphics using a variety of wall cutters, saws, and Exacto blades, as well as applying the product to substrates. The Production Specialist will also be required to work in the field performing installations to vehicles, building interiors and exteriors using a ladder or mechanical lift system. Careful attention to detail utilizing work orders that outline specifics for each custom order is paramount. The ideal candidate will be self-motivated, with problem-solving skills who pays very close attention to accuracy and detail. Comprehensive training in all aspects of this position will be provided. If this describes you, we encourage you to apply! Hourly rate is negotiable based on experience. Monthly Bonus based on completed jobs. Paid Holidays, Vacation. Monday through Friday schedule. 8:30 - 5:00. No weekends.
    $34k-55k yearly est. 16d ago
  • IT Support Technician

    Southall

    Remote support specialist job in Franklin, TN

    Job Description Job Title: IT Support Technician Department: Information Technology Reports To: Director of IT Employment Type: Full-Time The IT Support Technician plays a key role in supporting the daily technology operations of the Southall Farm & Inn. This position provides technical assistance to staff, resolves guest-facing technology issues, maintains essential systems, and ensures a smooth and secure IT environment that enhances both operational efficiency and guest satisfaction. Key Responsibilities Technical Support & Troubleshooting Provide Level 1-2 support for hardware, software, network, and system issues. Respond to IT service requests from staff and assist guests with connectivity issues (Wi-Fi, and smart-room tech). Install, configure, and maintain computers, printers, POS stations, PMS, Hotel Operating Systems, VoIP phones, and mobile devices, etc. Timely support, troubleshooting and escalation of IT/AV issues to full resolution including: TV, Sound and Lighting Systems Cable Management for internal and guest facing areas Installing and decommissioning of hardware including switches, TVs, internal hardware, wireless APs, and others deemed necessary by immediate supervisor Collaborative meeting room equipment including touch screen monitors, microphones, speakerphones, projection, and other audio-visual equipment IT Hardware PCs, laptops, terminals, phones and tablets Internal business applications including Microsoft Office Suite, Microsoft Outlook and related applications Responsible for smooth functioning and co-ordination of?vendors?for Guest Internet,?Property Management Systems-PMS, Point of Sale -POS, IPTV, Telephone systems and other software vendors Hospitality Systems Management Support and maintain hospitality-specific software such as Property Management Systems (PMS), Point-of-Sale (POS), reservation platforms, keycard systems, digital signage, and others as deemed necessary by your immediate supervisor. Monitor system performance and report/push updates as needed to reduce downtime. Network & Infrastructure Support Assist with the maintenance and monitoring of the property's network, including guest and staff Wi-Fi, switches, and access points. Ensure that all networking equipment is operational and optimized for high-volume hospitality environments. Security & Compliance Follow security protocols to protect guest data and hotel systems. Assist with user account management, device security, and access controls. Report security incidents or vulnerabilities promptly. Operational Support Document troubleshooting steps and maintain accurate asset inventories. Coordinate with vendors and service providers for repairs, upgrades, or installations. Support IT-related aspects of events, conferences, and banquets when needed. Qualifications 1-3 years of IT support experience; hospitality industry experience preferred. Strong understanding of Windows, MacOS, networking fundamentals, and common office applications. Familiarity with hospitality systems (PMS, POS, keycard systems, etc.) is a must. Solid customer service skills; ability to communicate technical information clearly to non-technical users. Must know the Network fundamentals, general network setup and device configuration (e.g., TCP/IP, DNS, DHCP) Ability to multitask in a fast-paced environment and respond promptly to issues. Education Degree or diploma in Information Technology field highly preferred Microsoft certifications: MCSA, MCTS or MCITP for Windows Server, MCDST for workstations. Applicable certifications preferred: Security+, Network+, Project+, A+, Cloud+, CCNA Working Conditions On-site role with regular interaction with hotel staff and guests. May require evening, weekend, or on-call shifts depending on operational needs. Position may require offsite support for Southall enterprise properties. Ability to lift and move equipment (up to ~50 lbs). About the Role This position is essential to maintaining a seamless guest experience, supporting front- and back-of-house systems that allow hotel operations to run efficiently. The ideal candidate is tech-savvy, reliable, and customer-oriented. Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
    $31k-48k yearly est. 31d ago
  • Operations Support Specialist

    Javitch Block 3.7company rating

    Remote support specialist job in Brentwood, TN

    The Operations Support Specialist is a vital part of our team performing various functions to support our legal collections operation. The ideal candidate will demonstrate strong organizational skills, attention to detail and the ability to handle multiple responsibilities with a high degree of accuracy. Key Responsibilities May Include: Use case management system to request, prepare, and manage legal documents to ensure successful execution. Access and update court websites to obtain status updates on pending cases. E-file legal complaints and motions with various courts. Maintain accurate and up-to-date case files, including judgment information, in the case management system. Perform general document management tasks, including scanning, copying, and organizing files. Utilize skip tracing tools and techniques to locate debtor information and verify employment Handle all communications and tasks with professionalism, respect and integrity Communicate effectively with clients and internal teams, ensuring timely follow-up and resolution of client inquiries. Qualifications: High attention to detail and exceptional organizational skills. Ability to handle a high volume of work in a fast-paced environment. Capacity to multitask and prioritize tasks effectively. Proven ability to handle confidential documents and matters with professionalism and discretion. Intermediate knowledge of Microsoft Office Suite (Excel, Outlook, Word). Superior typing skills. Education/Training/Experience: High School Diploma or equivalent required. Why Join Us? At Javitch Block LLC, we offer a collaborative and professional environment where you can grow your career and contribute to the success of a well-established firm. Benefits Include: 401(k) matching Health, Dental, and Vision Insurance Long- and Short-Term Disability Life Insurance Paid Time Off (PTO) Paid Holidays Flexible scheduling Casual work environment
    $45k-60k yearly est. 60d+ ago
  • Production/Installation Specialist

    Fastsigns 4.1company rating

    Remote support specialist job in Franklin, TN

    Production/Installation Specialists work in a dynamic, creative and fast-paced environment to create and assemble sign and graphic products for many different business applications. Creative work is performed within the FASTSIGNS Center sign production area that is fully equipped with top-of-the-line sign-making equipment. Position requirements include cutting printed graphics using a variety of wall cutters, saws, and Exacto blades, as well as applying the product to substrates. The Production Specialist will also be required to work in the field performing installations to vehicles, building interiors and exteriors using a ladder or mechanical lift system. Careful attention to detail utilizing work orders that outline specifics for each custom order is paramount. The ideal candidate will be self-motivated, with problem-solving skills who pays very close attention to accuracy and detail. Comprehensive training in all aspects of this position will be provided. If this describes you, we encourage you to apply! Hourly rate is negotiable based on experience. Monthly Bonus based on completed jobs. Paid Holidays, Vacation. Monday through Friday schedule. 8:30 - 5:00. No weekends. Compensation: $15.00 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $15-20 hourly Auto-Apply 60d+ ago
  • Product Support Quoting Analyst

    Caterpillar 4.3company rating

    Remote support specialist job in La Vergne, TN

    ABOUT US Looking for more than just a job? At Thompson Machinery, we've been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth. WHAT YOU WILL DO The Product Support Quoting Specialist position is responsible for technical and administrative support for all Product Support departments. The position will also collect and enter customer data such as machine population and operating hours within the dealer and cost systems. RESPONSIBILITIES Creating and maintaining flat rates and standard jobs for use in preparing customer quote packages for service supervisors, parts departments, Customer Service Agreement (CSA) and Condition Monitoring and Product Support Sales department. Ability to generate quotes that include labor hours and parts costs, pricing for maintenance and repair of equipment or components, and will also include assistance with Cat Certified Power Train (CPT) and Cat Certified Rebuild (CCR) proposals. Assist and/or perform if qualified, Applied Failure Analysis on failed components (training will be available). WHAT WE EXPECT OF YOU We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service. BASIC REQUIREMENTS Service experience preferred, including technician and/or equipment service and maintenance training through accredited technical schools, equipment dealerships or manufacturer factory training. High school diploma required, college and/or technical education preferred. Five or more years of previous hands-on equipment diagnostics and advanced troubleshooting experience with construction equipment, including Caterpillar, Deere, Case, Komatsu, etc. Candidates with limited equipment experience, but with strong engine experience will be considered. Skilled in utilizing office computer software (MS Excel, Word, PowerPoint, Outlook, Lotus Notes) Ability to learn and use Caterpillar proprietary software (Builder, SIS, AS400) Able to work flexible schedules, including overtime, nights, weekends, and on-call as required Demonstrated professionalism, integrity, adaptability, and a strong customer service focus Sense of urgency and self-initiative, and the personal drive for success Excellent communication skills Able to travel as required for meetings and training (less than 20%) WHAT'S IN IT FOR YOU At Thompson Machinery, we believe that great benefits are more than just perks- they're essential for employee well-being and success. We've designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here's an overview of our benefits, including some that set us apart from our competitors. The Basics Various medical plan options, including a no-cost option Vision and dental insurance Employer-paid short-term and long-term disability insurance Employer-paid basic life insurance 401k matching Profit Sharing 8 paid holidays annually Initially up to 15 days of Paid Time Off annually with increase after five years of service Employee Assistance Program (EAP) What Sets Us Apart Competitive pay Exposure to world-class CAT training and development Tuition Reimbursement Tool Purchase Assistance to buy high-quality tools at deep discounts Annual stipend toward the purchase of work boots Company Incentive Bonus Program Paid Veteran holiday annually to all service members Training and Development programs Work uniforms and professional cleaning services Financial Wellness programs Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with the candidate's experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.
    $43k-53k yearly est. 6d ago
  • Inside Tech Support

    Protech Medical

    Remote support specialist job in Columbia, TN

    Job title Inside Tech Support Reports to General Manager Supervises None Expectation of Work Hours/classification Full-time Hourly Non-exempt General Expectations Regular, dependable, and predictable on-site attendance Comply with all applicable company policies, procedures, and patient protocols. Comply with all current government regulations and professional standards respecting patient care. Develop and maintain working knowledge of current Speech Therapy products, and other services offered by the organization and all applicable insurance guidelines for coverage and reimbursement. Duties and responsibilities Fills orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs. Maintains communication equipment by troubleshooting, reporting, and tracking problems. Maintains and improves quality results by following standards, recommending improved policies and procedures. Updates job knowledge by studying new product descriptions; participating in educational opportunities. Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments. Installing and configuring computer hardware operating systems and applications Troubleshooting system and network problems and diagnosing and solving hardware or software faults Assist with implementation of quality improvement program to meet company and accreditation standards. Ability to receive equipment that is returned per accreditation standards and tag equipment appropriately at time of receiving while using universal precautions. Ability to greet all customers with a cheerful outlook when come into a facility and make sure you address all their needs prior to leaving. All other duties as assigned. Qualifications Experience & Qualifications include: High School Education required. Ability to work independently. Outstanding Communication and presentation skills - both written and oral Excellent analytical, reasoning, and critical thinking skills Courteous Customer Service (internally and externally) System Proficiency (Microsoft Office 365, Sharepoint, Azure, 10-key skills, AAC Software, and other needed software applications) Excellent computer skills Operating Systems including Windows 10, Apple iOS Linux, and Mac OS. Network management experience including using systems such as Cisco. Must love helping People (both internally and externally) Elevated level of attention to detail Positive influence on all employees Able to manage multiple priorities and close the loop when interrupted. Able to demonstrate a high degree of passion and energy whilst maintaining a positive outlook. Physical requirements While performing the duties of this position, the employee may be required to stand for extended periods of time and must talk and hear. Occasional stooping, bending, twisting, and crouching may be required. The employee sits, walks, kneels, and reaches with hands and arms. May be required to lift and/or move up to 50 lbs. Specific vision abilities required by this job include distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. This description is a summary of the functions of this position. Other duties may be assigned as needed. RM Speech LLC reserves the right to review and adjust this job description as business needs dictate.
    $30k-50k yearly est. 17d ago
  • Workforce Support Specialist (Nashville Tennessee or Dallas Texas area)

    Avery Dennison 4.8company rating

    Remote support specialist job in La Vergne, TN

    Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide - including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive - we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at ********************** At Avery Dennison, some of the great benefits we provide are: + Health & wellness benefits starting on day 1 of employment + Paid parental leave + 401K eligibility + Tuition reimbursement + Employee Assistance Program eligibility / Health Advocate + Paid vacation and paid holidays Job Description The Workforce Support Specialist will directly support employees and leaders for Solutions Group North America. They will support HR policies, procedures and programs of a specific group of sites/functions in the US. They will have primary support assignments but will be able to support across multiple groups/sites as needed. Reporting to the US Workforce Support Manager, this individual will be the main point of contact for employees and managers regarding employee relations inquiries for their region. Critical Objectives/Outcomes + Provides positive employee relations & manager capability support across our sites. Use observations and data to recommend ER strategies and initiatives that will support employee morale and engagement. Ability to lead and influence change. + Conducts impartial investigations and form conclusions based on evidence. + Works in strong collaboration with other workforce support tiers to ensure employee inquiries and issues are resolved in a timely, friendly and comprehensive way. + Supports employees and managers w/traditional support type of activities such as promotions, investigations, corrective actions, PIPs terms, and restructuring activities. + Main point of contact for employees for HR related inquiries, complaints and customer service (e.g. case management, policy or protocol navigation). + Primary liaison with HR workforce support leadership regarding policy reviews, policy improvements, training opportunities etc. + Support leaders on finding and using resources on core processes such as GPS, Performance Management, Development etc. + Coach employees and leaders as needed on how to navigate and resolve key leadership processes, managing conflicts etc. + Build and maintain relationships & partnerships with assigned sites/groups. + Master our digital toolset, in particular ad.a/ServiceNow. Support and resolve regional employee relations issues using ServiceNow. Continually look for ways to use technology to aid HR and EE experience. + Support key projects passionate about new process or capability development/improvement. + Regional travel up to 25% Skills & Capabilities + Change agent with ability to lead influence change with key stakeholders in a positive and constructive manner + Excellent verbal and written communication skills. + Detailed understanding of human resources and labor relations principles, practices, and procedures. + Ability to manage multiple priorities /cases at once, knowing when to reach out for support and escalate as needed. + Ability to successfully use digital case management and workflow management tools to complete core activities. + Ability to create and maintain positive relationships with employees, functional leaders, and other team members. + Ability to compile, research, and analyze information. + Ability to compose and present comprehensive reports. Qualifications + Bachelor's degree in Human Resources, Business, or related field required + At least one to four years of related experience required + Spanish speaking a plus Additional Information The salary range for this position is $64,000 - $85,000/ year. The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate's relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or ********************************** to discuss reasonable accommodations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled
    $64k-85k yearly 18d ago
  • Product Support Specialist

    Vontier

    Remote support specialist job in La Vergne, TN

    The primary role of this position is to lead the ATG and Red Jacket portfolio product by actively driving customer satisfaction through superior support and resolution. The individual will work closely with the Field Service, Technical Support, Product Management, Commercialization, Engineering and Quality members to provide technical recommendations and product functionality based on field experiences, with a heavy focus on new product and new customer problem solving and adoption. They will need to be a strong customer advocate while tracking the pulse of market and technology trends to ideate, incubate, and accelerate solutions that deliver high value to customer problems that differentiate vs competition. **Responsibilities** - Ensuring an improved feedback loop between product management and engineering to increase the rate of new product vitality - Driving share gain by championing innovative new platforms and features in an agile environment that maintain leadership position in the market and differentiate vs competition. - Defining the target customer segment, identifying customer pain points/problems to solve, developing a commercial hypothesis (qualitative), validating the commercial hypothesis (quantitative), outlining a clear value proposition for the target customer, defining positioning vs competition, and clearly defining the product/solution requirements. - Championing customer requirements throughout the process and ensuring development meets those requirements through proper customer engagement and field trial execution. - Ensuring we have support applications in place to increase "ease of doing business" with our Environmental Solutions brands - Partnering with the commercialization team to develop robust launch plans including global product content/assets (clear articulation of value proposition), competitive comparisons, value-based pricing strategy, sales enablement tools, launch presentations, and training materials. - Cultivating relationships with key technology partners that enhance the value of GVR's digital ecosystem. Drive experimentation to rapidly vet potential solutions and scale to maximize impact. - Global Responsibility: Heavy focus on North America with some International travel possible **Required Skills / Qualifications / Certifications / Tech Stack** **Essential** - 3+ years in technical/engineering backgrounds with a deep understanding of how the fueling infrastructure works - Ability to generate a high level of precise technical feedback to ensure new product hardware and software applications are working as needed in a field environment - Customer-centric mindset and comfort talking to end customers as necessary to help with product adoption - Ability to travel 25%+ of the time - **Preferable** - 2+ years of familiarity working with Veeder-Root's Environmental Solutions portfolio The base compensation range for this position is $100,000 to $120,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.* **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS GILBARCO VEEDER-ROOT** Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems. **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."
    $22k-40k yearly est. 41d ago
  • Warehouse Support Specialist - SAP Order Entry/Inventory Management Needed

    Summit Electric Supply 4.8company rating

    Remote support specialist job in Mount Juliet, TN

    Summit Electric Supply is an electrical distributor keeping current with innovative changes in the way our world is powered. With over 40 years of continuous growth in a $110 billion industry, you can count on Summit's stability. Summit will provide the tools you need, along with your commitment to customer service and drive to excel, to have a successful career in electrical supply distribution. Job Description **THIS ROLE WILL BE AT A CUSTOMERS NEW WAREHOUSE FACILITY IN MT. JULIET. MUST HAVE SAP EXPERIENCE, specifically order entry and inventory management, not WMS. Electrical product knowledge essential** Role Summary: Primarily responsible for assisting Summit's customers in person and works closely with warehouse associates to ensure a high level of customer service. Summit offers ongoing training and education opportunities as well as competitive benefits and salary packages. Essential Job Functions Meeting and exceeding customer expectations in person when fulfilling orders and helping with products Refills inventory with additional stock as necessary to insure highest level of customer satisfaction and choice Assists warehouse associates at times when additional assistance is needed to meet customer demand Understands product capabilities, warranties, product usages and challenges, to further educate and serve external customer. Qualifications Essential Qualifications and Experience: SAP experience Forklift experience preferred, but not needed Order entry, inventory management, cycle Microsoft Excel Strong external and internal customer service orientation Excellent interpersonal and communication skills, oral and written Unwavering commitment to Summit values and mission Strong ability to organize and manage multiple priorities Ability to effectively adapt to change and thrive in a stimulating, fast paced environment Possess selfless team player approach Ability to perform warehouse tasks and work with warehouse equipment, including wire cuts High school diploma or GED Beneficial Skills and Experience: Experience in the electrical distribution industry Product knowledge for the electrical industry Previous experience in the Summit Warehouse is preferred. Ability to perform duties with minimal supervision or guidance Physical Challenges Ability to lift 50+ lbs on a regular and consistent basis Ability to operate standard warehouse equipment Ability to stand for long periods of time Pre-employment assessments, drug, and background screens are administered. Professional appearance required. Additional Information Not sure yet if this is the right position for you? Contact a recruiter for more information about the position and how you can jump start your career in a dynamic, growing industry today! Be a part of the Summit Electric family with room to grow and excel! Not sure if this position is right for you? Click here to submit your information to our recruiting team. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to building an inclusive team where everyone feels valued and respected. We encourage applicants from all backgrounds to apply. If you require a reasonable accommodation in the application or hiring process, please contact our lead recruiter at ************** x 1224. Employment with Summit Electric Supply is at-will. This means that either the employee or the company can terminate the employment relationship at any time, with or without cause or notice. Your application and resume will be kept confidential and used solely for the purpose of evaluating your qualifications for this and other potential job opportunities within Summit Electric Supply. Employment is contingent upon successful completion of a background check.
    $47k-73k yearly est. 14d ago
  • Part Time Auction Support Specialist (Manheim)

    Cox Holdings, Inc. 4.4company rating

    Remote support specialist job in Mount Juliet, TN

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Virtual Block Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Part time position: Approximately 9-12 hours per week (Tuesday, Wednesday, Thursday schedule) Key Responsibilities: Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights. Work with auctioneer virtually to verify system information accurately represents vehicle. Verify vehicle run order to ensure appropriate vehicle is being keyed and sold. Operate monitor virtually, work with auctioneer to review Simulcast bids. Provide arbitration and other vehicle announcements to support auctioneer. Call and E-mail on late titles Utilize salesforce for title absent support Other duties as assigned. Minimum Qualifications: High School Diploma/GED Generally, less than 2 years of experience Effective communication skills required. Must possess good problem-solving and organizational skills. Ability to remain focused and composed during fast-paced sale-day activities. Regularly required to stand, walk, reach, talk and hear. Ability to lift 1-10 pounds. Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus. Work Environment Occasional exposure to fumes, odors and weather conditions. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $15.1-22.7 hourly Auto-Apply 14d ago
  • Financial Support Associate 4

    Tennessee Board of Regents 4.0company rating

    Remote support specialist job in Murfreesboro, TN

    Job Title: Financial Aid Support Reports To: Financial Aid Coordinator The Tennessee College of Applied Technology Murfreesboro is accepting applications for the position of Financial Aid Support. Under the direction of the Financial Aid Coordinator, this position assists with the coordination and daily operation of the Financial Aid Office. The Financial Aid Support provides high-quality customer service to students and staff, ensures compliance with federal and state regulations, and performs administrative and clerical duties related to financial aid processing, documentation, and recordkeeping. Essential Duties and Responsibilities: Serve as the first point of contact for students, parents, and staff seeking financial aid information and assistance. Assist students with completion of the Free Application for Federal Student Aid (FAFSA) and related documentation. Collect, verify, and process required financial aid forms and supporting documentation in accordance with federal, state, and TBR guidelines. Maintain accurate student financial aid files and records, ensuring compliance with FERPA and institutional policies. Enter and update financial aid information in the Banner Student Information System and other designated databases. Support the Financial Aid Coordinator with packaging, awarding, and disbursement of financial aid funds. Monitor student enrollment and satisfactory academic progress (SAP) to ensure continued eligibility. Assist with audit preparation and internal/external reporting as required. Provide administrative support for workshops, orientations, and financial aid outreach activities. Prepare correspondence, reports, and other materials as directed. Maintain confidentiality and accuracy in all financial aid operations. Serves as the secondary School Certifying Official for Veteran Services (VA). Perform other duties as assigned by the Financial Aid Coordinator or designee. Minimum Qualifications: Associate degree in Business, Accounting, Office Administration, or related field from an accredited institution. Two (4) years of experience in an administrative, clerical, or customer service role, preferably in a higher education or financial aid setting. Strong written and verbal communication skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Demonstrated ability to interpret and apply policies, procedures, and regulations. Commitment to maintaining confidentiality and data integrity. Preferred Qualifications: Experience in a college financial aid office or similar educational environment. Knowledge of federal and state financial aid programs, including Title IV, TN Reconnect, and Tennessee Student Assistance Corporation (TSAC) programs. Familiarity with Ellucian Banner or similar student information systems. Knowledge, Skills, and Abilities: Excellent customer service and interpersonal communication skills. Strong attention to detail and organizational ability. Ability to prioritize and manage multiple tasks in a fast-paced environment. Strong analytical and problem-solving skills. Demonstrated ability to work independently and collaboratively as part of a team. Commitment to supporting student success and equitable access to financial resources. Working Conditions: Standard office environment with frequent interaction with students, faculty, and staff. Some evening or weekend hours may be required during peak registration or audit periods. Position is based on-site at the Murfreesboro and/or Smyrna campus locations. SALARY: This is an exempt position. Salary commensurate with qualifications, education, experience and in accordance with the guidelines established by the Tennessee Board of Regents. GENERAL INFORMATION: Background checks will be completed on all new hires. Selected candidates will be asked to sign a background release authorizing TCAT Murfreesboro to complete a background check which includes the following: Sex Offender Registry Driving History County Criminal National Criminal Database Federal Criminal Sanctions and Disciplinary Database EMPLOYMENT DOCUMENTS: Current federal law requires identification and eligibility verification before employment. Only U.S. citizens and aliens authorized to work in the United States may be employed. An offer of employment is contingent upon a successful background check. APPLICATION SUBMISSION & REVIEW: First consideration will be given to current Tennessee College of Applied Technology Murfreesboro employees who meet the minimum qualifications for the position. Incomplete applications will not be considered. To be considered for a position at TCAT Murfreesboro, you must create and submit an online application that includes your required documents at Jobs and Employment | TCAT Murfreesboro . Your skills, abilities, qualifications, and years of experience will be evaluated using what is recorded on your application. Please be sure to include the complete beginning and end dates under your employment history. Scan/Upload and attach required documents to the online application in Word or PDF format. Review of applicants will begin immediately and continue until the position is filled. To be considered for the position, the following items must be uploaded: Resume Cover letter Educational Transcripts/Diploma Industry licensure and/or certifications AVAILABILITY/CLOSING DATE: This posting closes on January 29, 2025 The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. The following person has been designated to handle inquiries regarding nondiscrimination policies: Deltra Fowlkes, Human Resources Coordinator, *********************** , 1303
    $26k-32k yearly est. 60d+ ago
  • Part Time Auction Support Specialist (Manheim)

    Cox Enterprises 4.4company rating

    Remote support specialist job in Mount Juliet, TN

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Virtual Block Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Part time position: Approximately 9-12 hours per week (Tuesday, Wednesday, Thursday schedule) Key Responsibilities: * Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights. * Work with auctioneer virtually to verify system information accurately represents vehicle. * Verify vehicle run order to ensure appropriate vehicle is being keyed and sold. * Operate monitor virtually, work with auctioneer to review Simulcast bids. * Provide arbitration and other vehicle announcements to support auctioneer. * Call and E-mail on late titles * Utilize salesforce for title absent support * Other duties as assigned. Minimum Qualifications: * High School Diploma/GED * Generally, less than 2 years of experience * Effective communication skills required. * Must possess good problem-solving and organizational skills. * Ability to remain focused and composed during fast-paced sale-day activities. * Regularly required to stand, walk, reach, talk and hear. * Ability to lift 1-10 pounds. * Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus. Work Environment * Occasional exposure to fumes, odors and weather conditions. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $15.1-22.7 hourly Auto-Apply 12d ago
  • Field Systems Engineer - Gallatin

    Integrated Mill Systems

    Remote support specialist job in Gallatin, TN

    Integrated Mill Systems (IMS) is a process automation solutions provider. IMS designs, builds, programs, and implements Level 1 control systems, primarily in support of the metals producing and processing market, providing a wide range of equipment and services for both new and retrofit projects. We are an award winning Automation Company that is passionate about the work we do, takes pride in our project outcomes, and highly values our reputation. Position Overview: Field Systems Engineers will be responsible for meeting the daily service maintenance and repair needs of the customer's equipment as well as participate in working on small engineering projects of various degrees. Pay: $65,000 - $95,000 per year Schedule: Monday - Friday On-Call Other Experience Level: 4 years Requirements: Engineering degree or equivalent experience in industrial automation. Qualified entry-level candidates will be considered. Primary Duties: Basic troubleshooting, installation, maintenance and repair on designated equipment. Completing Preventative Maintenance and field modifications. Keeping up to date on administrative responsibilities such as maintaining customer service logs & internal service records in a timely manner. Maintaining daily communications with customers to ensure resolution and proper follow-up. Identifying and participating in sales opportunities such as new contracts, contract renewals, & system sales. Emergency call out service on a rotating schedule. Qualifications: 2 years of management experience. 5+ years of field service experience. Aptitude in troubleshooting/configuring PLCs (Allen Bradley, Siemens, and GE). Aptitude in troubleshooting/configuring drives (Siemens, ABB, and Allen Bradley). Aptitude in troubleshooting/configuring and/or HMI packages is a plus. Experience in metals processing is strongly preferred. Willingness and desire to participate in ongoing training to maintain technical competence in automation products, software, and complementary areas. Proficiency in Microsoft Office products, especially Word, Excel, and Visio. Communication skills both written and verbal are required. Ability to travel 50-70% of the time domestically. Essential Elements/Job Functions Assessment: Physical: Seeing General Close Vision Color Perception Hearing and Listening Clear Speech Simple / Complex Touching: Dexterity / Hand / Finger Pushing Pulling Climbing Flights Kneeling Stooping Bending Standing Driving Stress Factors: High Pressure Hazards Mental Requirements: Reading - Simple / Complex Writing - Simple / Complex Memorization Analyzing Judgement Decision - Making Work Environment: Work Alone Works with Others Works Around Others Verbal Contact with Others Face-To-Face Contact Extended Day Inside Temperature Changes Noise (Up to 85-105 dB) Vibration Mechanical Equipment Electrical Equipment Pressurized Equipment Moving Objects High Places Fumes / Odors Dirt / Dust Gases Equipment: Computer Keyboard Mouse Phone Calulator TV Monitors Competitive Benefit Package: We offer a competitive benefits package including: 401(k) Safe Harbor Match Medical (PPO & HSA) Dental Vision Life Insurance AD&D Insurance Flexible Spending Account Health Savings Account Short-Term Disability Long-Term Disability Allstate: Accident & Critical Illness Plans Work Site benefits Paid Time Off options (PTO & Vacation) Paid Holidays IMS is an Equal Opportunity Employer: Candidates are subject to reference checks, credit, criminal background and DMV checks, assessments, and drug screen. EOE/M/F/Vets/Disability
    $65k-95k yearly 60d+ ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Franklin, TN?

The average remote support specialist in Franklin, TN earns between $26,000 and $62,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Franklin, TN

$40,000

What are the biggest employers of Remote Support Specialists in Franklin, TN?

The biggest employers of Remote Support Specialists in Franklin, TN are:
  1. CarringtonRES
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