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Remote support specialist jobs in Gainesville, FL - 50 jobs

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  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Remote support specialist job in Gainesville, FL

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $34k-56k yearly est. 8d ago
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  • Associate PC Support Technician

    Worldwide Techservices Open 4.4company rating

    Remote support specialist job in Ocala, FL

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The PC Support Technician is an intermediate position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side Support. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relative to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all time, mileage, and other requirements in an accurate and timely manner Understand all Safety policies and guidelines and works within the guidelines of policies on a daily basis Other duties may be assigned to meet business needs Education and Experience: Typically requires technical school certification or equivalent and 1-3 years of relevant experience Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Must meet all background requirements on an annual basis or as business needs require Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to work overtime as required Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs. Must be able to pass annual criminal and motor vehicle background Ability to pass agility test at hire or at time of internal transfer and every 3 years thereafter Must own a basic repair tool kit
    $36k-63k yearly est. 60d+ ago
  • CHILD PROTECTIVE FIELD SUPPORT ANALYST - 60002082

    State of Florida 4.3company rating

    Remote support specialist job in Palatka, FL

    Working Title: CHILD PROTECTIVE FIELD SUPPORT ANALYST - 60002082 Pay Plan: Career Service 60002082 Salary: Current Employees will be compensated in accordance with DCF salary policy. Total Compensation Estimator Tool Department of Children and Families Child Protective Field Support Analyst - Anticipated Vacancy Circuit 7 Internal Agency Only Current Employees will be compensated in accordance with DCF salary policy. The primary focus of the Field Support Analyst will be to review investigations received through the Florida Abuse Hotline to ensure that critical information is provided to the Child Protective Investigator (CPI) and Child Protective Investigator Supervisor (CPIS) during the investigation and to assist in identifying and facilitating the collection of any information that is needed to ensure critical information is assessed. The purpose of the Pre-Commencement consultation is to facilitate critical thinking with the CPI and CPI Supervisor regarding information collection, assessment of parental protective capacities, safety planning, and safety determination. In the event that additional information is identified during the Pre-Commencement and/or follow up consultations, the FSA will request and review any records pertinent to the assessment of the family. The FSA will be co-located with Investigative staff to support Child Protective Investigators, however, will report directly to Family Safety Program Office in efforts to ensure trends and observations of investigative practice and case reviews are incorporated into ongoing Training and Quality Assurance activities. DUTIES AND RESPONSIBLITIES: The CPI Field Support Analyst will coordinate in collaboration with the CPI Supervisor to ensure the following is being effectively completed in support of CPI investigative staff: * Provides support and assistance in coordinating referrals, appointments, record retrieval etc. * Pre-Commencement consultations and review of prior FSFN and Law Enforcement records. * Record Requests including but not limited to: school records, Law Enforcement reports, medical records, prior provider records and/or assessments etc. * Surgical Review of the records that are retrieved to assist in assessment and decision making for each case assigned to the Units they are assigned to. * In-Depth interpretation of the records to ensure an assessment is made in conjunction with Florida's current practice models. * High Risk cases will be flagged and tracked by this position, and the seamless investigative activities will be ensured. * Consults with the CPIs, and ensures written referrals are completed for the identified services and/or supports requested by the CPI or CPIS * Coordinates OTI/OTI transfer requests. * Coordinates Subject Matter Experts to assist CPI in decision making KNOWLEDGE, SKILLS, AND ABILITIES: The ideal candidate for this position would be knowledgeable in Florida's Child Welfare system, demonstrate the ability to critically think through a variety of situations, and possess the ability to provide feedback to staff in a strength-based way. The candidate should be highly organized, can multi-task, will assist in coordination and follow up on multiple activities. The candidate must have the ability to create and enhance relationships with partners and stakeholders to ensure open communication and collaboration in various settings and situations. The selected candidate should also be well versed in a variety of programs such as FSFN, CCWIS, MS Suite, Word and Excel to ensure that data is collected and analyzed on a consistent basis. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
    $29k-39k yearly est. 16d ago
  • Technical Specialist HLA Histocompatibility in Florida

    K.A. Recruiting

    Remote support specialist job in Newberry, FL

    I have a Technical Specialist HLA Histocompatibility available near Newberry, Florida! Details - Full-time and permanent - Shift: Days - Opportunities for growth - Full, comprehensive benefits package (PTO, health insurance, etc.) Requirements - College degree - CHT(ACHI) or CHS(ACHI) certification - Prior experience Click apply or email your resume to leah@ka-recruiting.com/call or text 617-746-2751! You can also schedule a time to chat here -https://calendly.com/leahkarecruiting/10min . REF#LM6717
    $65k-100k yearly est. 5d ago
  • IT Tech Support Rep

    Gleim 3.6company rating

    Remote support specialist job in Gainesville, FL

    located in Gainesville, Florida. Our IT department develops vital products for our customers and provides top-notch technical support, in addition to developing and maintaining in-house hardware, software, and networking systems. We are dedicated to providing our customers the most up-to-date solutions for all their learning, continuing education, and test preparation needs. Be part of a team within the IT Department that provides support for our external customers through emails and phones and for our internal staff directly. Installs computer software products, modifies/repairs hardware and resolves technical difficulties. Our shifts vary from 7:00 am - 9:00 pm Monday through Friday. Requirements: Must be able to work on-site in Gainesville, Florida Strong hardware knowledge Good customer service skills Able to problem solve Attention to detail Ability to multi-task A+ certification desirable but not required Able to work our various shifts Gleim Publications provides quality, easy-to-use self-study exam prep materials for accountants and pilots in the United States and throughout the world. Our mission is to maximize knowledge transfer while minimizing our customers' time, frustration, and expenses. Ultimately, we help people help themselves succeed in their careers. Join our exciting, fast-paced development team in a growth-oriented, creative, and energetic environment. We offer an engaging, positive, and challenging work environment with flexible hours, great benefits, and casual dress. References required. Drug testing and background check will be conducted upon a job offer. Gleim is a drug and smoke free workplace.
    $43k-70k yearly est. 60d+ ago
  • Systems Support Specialist

    Asset Living 4.5company rating

    Remote support specialist job in Gainesville, FL

    Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. Systems Support Specialist In general, the purpose of the Systems Support Specialist is to assist in the development and roll-out of special reports, new systems, and the maintenance of existing systems. The Systems Support Specialist is expected to take a hands-on approach to necessary duties to accomplish objectives and facilitate the successful performance of others. The Systems Support Specialist assists with migrations, Gross Potential Rent, and month-end reporting. The Systems Support Specialist will help resolve issues and assist employees with the property management software system. The Systems Support Specialist is the first point of contact with the support team. Essential Duties & Responsibilities Maintain the property management software & Quickbase system and create custom reporting. Maintain, generate, expand reporting in Quickbase system & general back end management upkeep. Maintain Tableau workbooks weekly. Assist with month-end reporting and potential gross rent. Assist with migrations. Develop and maintain the Microsoft dynamic CRM platform within Office 365, including developing new functionality, bug tracking/remediation, tracking leads and processes and timelines, adding users, daily maintenance and updating, etc. Integration of systems into the Microsoft Flow workflow product, including developing, expanding, and maintaining the trigger system for incorporating employee status change, weekly workbook files, etc. Creating and implementing new Microsoft forms for takeovers surveys, Due Diligence, etc. Develop, expand and maintain Asset power apps; updating of front-end of system and user interface side. Build, expand and maintain running reports in new Microsoft reporting platforms, including PowerBI and Microsoft Reporting Services. Access disparate data sources (Databases, XML, and flat files) and apply internal and external business rules, policies, and data quality measures Assess/verify the effectiveness and accuracy of new data sources Develop analytics visualizations, reports, and dashboards in Tableau and PowerBI Management of users, files, and processes for ShareFile application management. Generate monthly and weekly reporting, creating custom reporting as requested. Assist with special projects Assisting in resolving support tickets and holding a backup for support as needed. Education & Experience Bachelor's Degree preferred or two years of housing experience or equivalent. Property management software skills preferred; ResMan, Entrata, RealPage. Ability to understand and perform all on-site software functions; advanced computer and development skills required. Reporting & Support - able to assist with report distribution to clients, manage user administration, and assist with system support and compliance. Forward Thinking - this role requires someone who is analytical and can problem-solve quickly. Communication - This candidate needs to have the ability to clearly and professionally communicate with teammates and clients. Customer Service - this role requires someone focusing on providing extraordinary customer service experiences for internal and external clients. Problem Solving - this role requires someone who excels in troubleshooting and can analyze a problem quickly. This should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. For individuals hired to work in a remote setting where pay transparency laws are in effect, Asset Living is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the state and includes the range of factors considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; etc. We would not anticipate that the individual hired into this role would be near the top end of the compensation range, but that decision will be dependent on the facts associated with each specific individual's relevant experience for the role. A reasonable estimate of the range is $55,000.00-$65,000.00.
    $55k-65k yearly 16d ago
  • IT Support Analyst II

    Radiology Associates of Ocala 4.5company rating

    Remote support specialist job in Ocala, FL

    IT Support Analyst II - Remote (Overnight Shift) Full-Time | Must Reside in Florida Radiology Associates - Eastern Central Florida About Us Radiology Associates is the leading provider of medical imaging and patient care in Eastern Central Florida. We are recognized as a Breast Imaging Center of Excellence by the American College of Radiology and are committed to a collaborative, professional, and inclusive workplace. Why Join Us Join an organization that values employee growth, recognition, and teamwork while supporting high-quality patient care. Job Summary The IT Support Analyst II provides advanced technical support across the organization and serves as a bridge between entry-level and senior IT roles. This is a remote, overnight position supporting hardware, software, networks, and peripherals while assisting with user training, documentation, and small IT projects. Key Responsibilities Install, configure, and maintain computer systems and applications Troubleshoot hardware, software, network, and peripheral issues Provide advanced technical support to users and IT staff Maintain documentation and contribute to process improvements Assist with training and mentoring entry-level IT staff Qualifications Associate's or Bachelor's degree in IT or related field (or equivalent experience) 2-4 years of IT support experience Strong troubleshooting, communication, and customer service skills Experience with Microsoft operating systems and business applications Preferred Healthcare IT experience CompTIA A+, Network+, or similar certifications Benefits Medical, dental, and vision insurance PTO and paid holidays 401(k) retirement program Life and AD&D insurance Employee Assistance Program (EAP) Employee recognition and referral programs Additional Information Radiology Associates is an Equal Opportunity Employer, a Drug-Free and Tobacco-Free Workplace, and participates in E-Verify.
    $46k-56k yearly est. Auto-Apply 6d ago
  • Temporary Worker, Technician I, Information Technology

    Kincell Bio

    Remote support specialist job in Gainesville, FL

    Kincell Bio engineers cells into therapies . With manufacturing facilities located in Research Triangle Park, NC and Gainesville, FL, Kincell Bio is a contract development and manufacturing organization (CDMO) with the mission to streamline CMC development, apply expertise in analytical and process development and GMP manufacturing, testing and release from early clinical to pivotal studies and product launch. Kincell Bio is focused on supporting innovative companies developing immune cell therapies, including autologous and allogeneic CAR-T, TCR, TILs, Tregs and CAR-NK technologies. We offer challenging career opportunities, competitive benefits, and an environment that recognizes and rewards performance. For more information, please visit our website at ******************* Kincell is seeking a highly motivated Technician I who will be a key contributor to a dynamic and collaborative Information Technology team. The Technician I will support the Kincell IT team by providing end user support and troubleshooting. Essential Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. This list contains the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform role-related duties other than those contained in this document. Provide in-house support for End Users Knowledge of operations and service delivery and the ability to manage critical situations with minimum supervision. Resolution of user application and hardware issues. Ability to identify new/additional tasks and technology that improve employee experience. Great understanding of Computers and Troubleshooting skills. Ability to interact and work with vendors and escort them around a facility and instruct the vendor as to the actions that need to be taken regarding the purpose of their visit. Other duties as assigned. Qualifications The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. High School Diploma 0 - 3 years' experience Ability to troubleshoot, diagnose, and resolve issues on PCs and 3rd party applications supported by Corporate Infrastructure and Security and engaging functional teams. Strong personal skills in leadership, persuasion, and communication with all levels of the organization. Detail-oriented, excellent written and verbal communication skills required. Mechanical / Analytical skills Able to understand written or verbal instructions (in English) and effectively complete tasks accurately and independently. Physical Demands Adjusting or moving objects weighing up to 25lbs. Operating machinery and/or power tools. Travel Requirements None Location This is a site-based position located in Gainesville, FL, and it will require some non-standard working hours, including early morning or late evening. #LI-Onsite Kincell Bio provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable, federal, state, and local laws. Kincell Bio complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. NOTE TO EMPLOYMENT AGENCIES: Kincell Bio values our relationships with our Recruitment Partners. We will only accept resumes from those partners who have been contracted by a member of our Human Resources team to collaborate with us. We are not responsible for any fees related to resumes that are unsolicited or are received without contract.
    $32k-56k yearly est. Auto-Apply 18d ago
  • Support Technician

    Dave & Buster's, Inc. 4.5company rating

    Remote support specialist job in Gainesville, FL

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: * Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. * Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. * Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. * Assists Guests by repairing and maintaining amusements equipment in a timely manner. * Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. * Assists the Guest with all requests and answers questions as needed and makes recommendations. * Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. * Notifies Manager of any Guest that is perceived to be unhappy. * Responsible for stocking, displaying, and securing merchandise in all storage areas. * Conducts merchandise inventory during and after shift, if applicable. * Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. * Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. * Properly positions and set up displays to increase Guest traffic and promote sales. * Assists in daily maintenance and organization of tech room and storage areas. * Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. * Assists with general store maintenance as directed by management. * Assists other Team Members as needed. * Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. * Must be friendly and able to smile a lot while working days, nights and/or weekends as required. * Technical and/or electrical skills preferred, but not required. * Must demonstrate ability to clearly communicate with Guests and other Team Members. * Must be at least 18 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: * Work days, nights, and/or weekends as required. * Work off an extension ladder. * Work in noisy, fast paced environment with distracting conditions. * Move about facility and stand for long periods of time. * Read and write handwritten notes. * Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary * Compensation is from $12 - $17 per hour Salary Range: 12 * 17 We are an equal opportunity employer and participate in E-Verify in states where required.
    $12-17 hourly Auto-Apply 60d+ ago
  • Tier II Service Desk Specialist (Part-Time)

    Iquasar LLC 4.2company rating

    Remote support specialist job in Fleming Island, FL

    Job DescriptionBenefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Makpar has an exciting opportunity for an Tier II Service Desk Specialist (Part-Time) to join our growing team. Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in cloud engineering, data management, cybersecurity and emerging technologies to deliver mission success. We build the right IT solution for government clients by partnering with them to understand their WHAT, WHY, and HOW. Using our signature consulting methodology that we call The Makpar Way, we help agencies navigate the ongoing changes in the Federal technology landscape. We succeed where others fail because of our connected and engaged workforce are dedicated to delivering success for our clients and the American people. We are seeking a Tier II Service Desk Specialist for a (Part-Time) position. Position: Tier II Service Desk Specialist Position Type: Part-Time-Onsite The Position: Tier II Service Desk Specialist provides technical assistance and support for hardware, software, and network-related issues. This role is responsible for troubleshooting problems, installing and configuring systems, and ensuring optimal performance of end-user devices. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset. Key Responsibilities Provide first-level and second-level onsite and remote support for desktops, laptops, printers, and other peripherals. Diagnose and resolve hardware and software issues in a timely manner. Install, configure, and maintain operating systems, applications, and security tools. Assist with onboarding and offboarding of employees, including device setup and account provisioning. Maintain accurate documentation of support requests, resolutions, and asset inventory using an ITSM ticketing system Collaborate with IT team members to escalate complex issues and implement solutions. Ensure compliance with organizational IT policies and security standards. Support remote users and troubleshoot connectivity issues via VPN or remote tools. Required Qualifications Education & Experience Associate degree in IT, Computer Science, or related field, Trade School, Certificate Programs (or equivalent experience). 6 months to 1 year of desktop support or IT helpdesk experience. Proficiency in Windows and mac OS environments. Knowledge of Active Directory, Office 365, and basic networking concepts. Familiarity with imaging tools and remote support software. Familiarity with ticketing systems such as ServiceNow and Remedy. Strong communication, customer service, and problem-solving abilities. Must adhere to federal government IT security standards. Work Environment: Onsite or hybrid; may require occasional travel to regional offices. Ability to lift and move computer equipment (up to 50 lbs.). Security Clearance eligibility to obtain and maintain a Public Trust clearance. Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for a minimum of 3 years to obtain. Preferred Qualifications (Optional) CompTIA A+ Microsoft Certified Modern Desktop Administrator Associate ITIL Foundation If you are interested in this position, please send me a copy of your latest resume at *********************. Also, please let me know what time/number is best to call to discuss this great opportunity. In case you are not interested in this position, or this is not the right fit for you, please feel free to share this opportunity with your friends/networks or anyone you know who may be interested in this position. Thank you! Availability to start a new job Best Rates Contact # Please dont hesitate to contact me for any questions you may have. All employment is decided based on qualifications, merit, and business need. Regards, Bob Hafiz | Technical Recruiter Representing Makpar Phone: ************ Ext.No.530 Direct:************ Makpar Corporation 8a/WOSB/EDWOSB ************** ISO 9001:2015 ISO 20000-1:2018 ISO 27001:2013 CMMI-DEV ML3 and CMMI-SVC ML3 Winner of SBA 2019 Subcontractor of the Year Award, Region 3 Makpar is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
    $42k-53k yearly est. Easy Apply 13d ago
  • Fire Apparatus Technical Support Representative

    IDEX 4.7company rating

    Remote support specialist job in Ocala, FL

    If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact. With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you. SUMMARY OF JOB RESPONSIBILITES: The Technical Support Representative will provide to customers, both external and internal, a primary contact for the exchange of technical assistance and information. This assistance can vary from product selection or application guidance to operational troubleshooting for our products. DUTIES AND RESPONSIBILITIES Assist customers in troubleshooting IDEX Fire and Safety products via phone, email, and in person. Able to speak or give presentations and/or training to both internal and external customers. Process RMA's in a timely manner Process warranty/non-warranty orders. Manage Tech Support cases in CRM and act as a backup for Customer Service cases when needed. Work closely with engineering, and manufacturing teams to facilitate information with customers. Support the product management function and work closely with the Service and Quality Assurance departments. Provide technical support requests to Product Managers, Engineers, and others as needed to assist the customer. Provide customers with product advisories, announcements, or other technical data a need in order to provide world class customer satisfaction. Must embrace a challenging, fast paced, demanding yet rewarding customer service environment where the work you do can save life and property. The ability to work with limited supervision A proven record of accomplishment by meeting time bound objectives and quality targets. Ability to travel intermittently as needed - 10% All other duties as assigned. EDUCATION AND EXPERIENCE Associates Degree or Military experience with MOS and Avionics or Electronics desirable. Experience in the Fire Suppression Industry desired Experience with electrical control systems Experience with PLC, Multi plex systems, industrial control systems preferred Experience with heavy duty mobile equipment Experience with J1939 Mechanically inclined with an ability to diagnose issues quickly Familiarity with Class 1, Hale, Akron Brass, Weldon, a division of Akron Brass, and HURST products desire Knowledge of ERP and CRM systems Proficient in Microsoft Office Suite PHISICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk and use hands to handle or feel. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to twenty-five pounds and occasionally lift and/or move up to fifty pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. WORK ENVIRONMENT While performing the duties of this position, the employee may be occasionally exposed to wet and/or humid conditions; moving mechanical parts; outside weather conditions and vibration. The noise level in the work environment is usually low to moderate typical of an office with occasional work requiring hearing and eye protection. Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world? Total Rewards The compensation range for this position is $35,700.00 - $53,500.00, depending on experience. This position may be eligible for performance based bonus plan. Benefits Package Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page: ********************************************************** IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at ********************** for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application. Artificial intelligence is not used to screen, assess or select applicants. This posting is for an existing vacancy.
    $35.7k-53.5k yearly Auto-Apply 5d ago
  • Wellness Support Technician (WST)

    The Wave International 4.0company rating

    Remote support specialist job in Lake City, FL

    💫 JOIN OUR WELLNESS TEAM - ALL SHIFTS AVAILABLE 💫 The WAVE International is revolutionizing mental health and addiction recovery with our holistic approach. Join our mission to create healthier, happier lives for all. ✨ YOUR ROLE ✨ As a Wellness Support Technician (WST), at The Wave of North Florida location, you'll be on the frontlines of client care, providing supervision, support, and assistance throughout their recovery journey. You'll document client activities and behaviors, and motivate clients to participate in therapeutic programs in a dynamic, supportive environment. 🔑 YOU'LL MAKE AN IMPACT BY: Following all policies and procedures related to client interaction, confidentiality, and supervision Ensuring client safety through appropriate supervision and location checks Transporting clients to and from outings while representing The Wave in the community Ensuring clients adhere to and attend their daily scheduled activities Documenting interactions and progress with clients as required by treatment plans Orienting new clients to the facility and completing necessary paperwork Conducting searches to maintain a drug-free and safe environment De-escalating agitated clients and providing supportive redirection Participating in staff meetings and attending all required training Adapting productively to changing circumstances and needs 💎 IDEAL CANDIDATE 💎 You see potential in every client and believe in holistic healing. Your compassionate approach creates a safe space for individuals on their recovery journey. You excel in high-pressure situations while maintaining a positive, can-do attitude. ✨ YOU'LL THRIVE HERE IF YOU HAVE: College Degree from an Accredited institution in BA and Psychology (Preferred) 1-3 years of experience in healthcare settings working with client safety and well-being Driver's License (Required) CPR Certification (Required) Strong proficiency with computers and technology Excellent communication skills, both verbal and written Ability to establish and maintain effective working relationships Adaptability to rapidly changing environments Skill in consulting with clients and interacting respectfully with family members Ability to remain calm in stressful situations 📋 WORK DETAILS: Job Type: Full-Time, Part-Time available Pay: Up to $18.00 per hour Schedule: Varies - 24/7 operation with on-call nights, weekends, and holidays may be required Setting: JCAHO accredited rehabilitation center Location: Winnsboro, SC, 29180 (in-person) Benefits: Flexible schedule and company benefits package for full-time employees Drug screening and background check required Physical demands include mobility throughout facility and ability to respond to emergencies 🌊 READY TO MAKE WAVES? 🌊 Join our team of dedicated professionals committed to making a difference in the lives of our clients. Your support as a Wellness Support Technician (WST) is invaluable in providing exceptional care.
    $18 hourly 60d+ ago
  • Peer Support Specialist- SBIRT

    Stewart-Marchman-Act Behavioral Healthcare

    Remote support specialist job in Ocala, FL

    Top reasons to work for SMA Healthcare: * Career growth and advancement potential * Great benefits such as: Health, Dental, Vision, Life, & Disability Insurance * Tuition Reimbursement * Paid Personal Leave and Paid Holidays * 403b Retirement Plan (matches one to one of employee contribution for the first 3%, then a 50% match on the next 6% of employee contribution) Essential Job Functions: * Use own experience of recovery to help others. * Facilitate and lead support group meetings. * Develop recovery plans tailored to the individual's unique circumstances. * Assist individuals in identifying and utilizing resources in the community for further support. * Collaborate with mental health professionals to ensure comprehensive care. * Encourage self-advocacy among individuals to help them achieve their goals. * Document individual progress and maintain confidentiality of all personal information. * Participate in ongoing training and professional development opportunities. * Educate individuals, families, and the community about mental health and substance abuse. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Education and/or Experience: High school diploma or GED. Willing to self identify as a person in recovery from substance abuse or mental health issues. Certification as a Peer Recovery Specialist is preferred. Must obtain certification as a Peer Recovery Specialist within one year of hire. Certification requires two years of living in recovery.Additional education and/or experience may be required per program requirements. Knowledge/Skills/and Abilities: * Assist clients in identifying and achieving their personal recovery goals. * Must be knowledgeable and have experience with care of adults with severe and persistent mental illness as well as chemically dependent adults. * Skills and competence to establish supportive trusting relationships and maintain healthy boundaries and respect for client rights and personal preferences. * Knowledge of the characteristics and problems of adults with severe and persistent mental illnesses, and/or chemical dependence. * Ability to quickly assess situations and use sound judgment in defusing potentially risk situations. * Ability to establish and maintain effective working relationships with other employees, medical and clinical professionals, and the general public. * Ability to prepare clear and concise client documentation/reports. * Ability to incorporate cultural and age appropriate care into all aspects of communication and service delivery. * Ability to communicate effectively both orally and in writing with other employees, program staff, persons receiving services, outside organizations, and others. * Share personal experiences to provide hope and encouragement. Necessary Special Requirements: Possession of a valid Florida driver's license, acceptable driving record, and proof of personal automobile insurance if required to drive an SMA vehicle and/or use a personal vehicle for SMA business. Complete State of Florida mandatory background screening prior to start of employment. Complete SMA required training during the first six (6) months of employment and updated if required. Physical: Mobility and ability to bend and reach during an 8-12 hour day. Able to lift minimum 10 pounds. Visual and auditory acuity sufficient to evaluate, intervene, treat, and record client health care needs. Fine motor skills for legible and accurate charting, daily correspondence and presentation, either manually or orally. Work endurance ability to work 8-12 hour shifts with a meal break, as possible. Routine 8-12hour shifts. Hours and days off may vary. Extra hours may be required. Work assignment locations may vary. Application: This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. It should not be used to limit the nature and extent of assignments such individuals may be given.
    $31k-53k yearly est. 16d ago
  • Academic Support Specialist

    Florida Gateway College 3.8company rating

    Remote support specialist job in Lake City, FL

    This is a professional staff position responsible for managing the Academic Success Center (ASC) which supports college preparatory (Principles of Writing, Principles of Reading, Developmental Arithmetic, and Intermediate Algebra) courses, college credit courses, and/or vocational programs. An employee in a position allocated to this class will carry out responsibilities relating to the Academic Success Center, will work in cooperation with the Director of Learning Resources, and be expected to carry out assignments with minimum supervision. Examples of Duties (Note: The following examples of work as listed in this job description are not necessarily descriptive of any one position in the classification. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.) * Supervise tutoring staff, perform tutor evaluations, create tutor scheduling, and manage time sheets. * Assist the Director of Learning Resources in the recruitment and selection of tutors. * Monitor budget expenditures and make recommendations to Director of Learning Resources. Schedule and supervise TABE and PERT remedial instruction in the SSC. * Develop, implement and evaluate new academic support strategies and techniques for the ASC. * Orient students to Lab operations and procedures. * Train student assistants in Lab procedures and support software. * Supervise the installation of new hardware and software in the Lab in coordination with the Technology Department. * Assess student remediation needs. * Work with individual students seeking academic assistance in the Lab. * Monitor student progress and report to Director of Learning Resources. * Perform large group presentations. * Cooperate with the Admissions Counselors to reach new traditional and non-traditional students. * Assist the Director of Learning Resources in visits to classrooms as needed or invited to inform students of ASC resources and assist instructors as needed. * Promote the academic tutoring programs and services to FGC students and faculty. * Prepare promotional materials. * Notify Technology HelpDesk of printer problems report damage and request repairs to building proctor tests as needed * Requisition office and educational supplies * Create and post signs for building, college announcements * Record keeping and reporting of utilized ASC resources Assist with TRIO services as needed * Assist with Boot-Camp and Summer Academy students * May occasionally be required to work a flexible schedule. * Additional Responsibilities as determined. (These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related marginal duties as required.) Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of the procedures, practices and services related to academic support centers. Knowledge of sources of information relative to learning/tutorial centers. Strong computer skills. Knowledge of the college mission and of goals and objectives in meeting the mission. Ability to support the operation of a tutoring/academic support center in an effective manner. Ability to relate to and communicate effectively with students, faculty, and staff. Ability to analyze center processes and procedures and to evaluate their effectiveness. Ability to coordinate and supervise the activities of academic tutoring support staff. EDUCATION AND EXPERIENCE: Associates degree plus two years related experience. ESSENTIAL PHYSICAL SKILLS: Acceptable eyesight (with or without correction). Acceptable hearing (with or without hearing aid). Ability to communicate both orally and in writing. Light to moderate (Up to 44 pounds) lifting and carrying. Use of fingers. Walking. Standing. Kneeling. ENVIRONMENTAL CONDITIONS: Works inside most of the time. (Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability.) Supplemental Information Florida Gateway College affirms its Equal Access/Equal Opportunity Policy in accordance with all applicable state and federal laws, regulations, and rules. The College reaffirms its commitment to provide equal access and equal opportunity for all programs, services, and activities offered by the College, without discrimination. Discrimination on the basis of race, color, ethnicity, national origin, gender, religion, disability, age, marital status, genetic information, sexual orientation, pregnancy, or any other legally protected status against a student, employee, or applicant is prohibited. The Civil Rights and Compliance Officer (CRCO) for the College is Cassie Buckles, Associate Vice President of Human Resources, 149 SE College Place, Lake City, FL 32025. If you have any questions or desire any information, call ************. Florida Gateway College offers a benefit package to full-time employees. Follow this link to learn more: **************************************************************** Employer Florida Gateway College Address 149 SE College Place Lake City, Florida, 32024 Phone ************ Website ********************
    $24k-27k yearly est. 6d ago
  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Remote support specialist job in Ocala, FL

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $34k-56k yearly est. 8d ago
  • IT Tech Support Rep

    Gleim 3.6company rating

    Remote support specialist job in Gainesville, FL

    located in Gainesville, Florida. Our IT department develops vital products for our customers and provides top-notch technical support, in addition to developing and maintaining in-house hardware, software, and networking systems. We are dedicated to providing our customers the most up-to-date solutions for all their learning, continuing education, and test preparation needs. Be part of a team within the IT Department that provides support for our external customers through emails and phones and for our internal staff directly. Installs computer software products, modifies/repairs hardware and resolves technical difficulties. Our shifts vary from 7:00 am - 9:00 pm Monday through Friday. Requirements: Must be able to work on-site in Gainesville, Florida Strong hardware knowledge Good customer service skills Able to problem solve Attention to detail Ability to multi-task A+ certification desirable but not required Able to work our various shifts Gleim Publications provides quality, easy-to-use self-study exam prep materials for accountants and pilots in the United States and throughout the world. Our mission is to maximize knowledge transfer while minimizing our customers' time, frustration, and expenses. Ultimately, we help people help themselves succeed in their careers. Join our exciting, fast-paced development team in a growth-oriented, creative, and energetic environment. We offer an engaging, positive, and challenging work environment with flexible hours, great benefits, and casual dress. References required. Drug testing and background check will be conducted upon a job offer. Gleim is a drug and smoke free workplace.
    $43k-70k yearly est. 1d ago
  • IT Support Analyst II

    Radiology Associates of Daytona

    Remote support specialist job in Ocala, FL

    Job DescriptionIT Support Analyst II - Remote (Overnight Shift) Full-Time | Must Reside in Florida Radiology Associates - Eastern Central Florida About Us Radiology Associates is the leading provider of medical imaging and patient care in Eastern Central Florida. We are recognized as a Breast Imaging Center of Excellence by the American College of Radiology and are committed to a collaborative, professional, and inclusive workplace. Why Join Us Join an organization that values employee growth, recognition, and teamwork while supporting high-quality patient care. Job Summary The IT Support Analyst II provides advanced technical support across the organization and serves as a bridge between entry-level and senior IT roles. This is a remote, overnight position supporting hardware, software, networks, and peripherals while assisting with user training, documentation, and small IT projects. Key Responsibilities Install, configure, and maintain computer systems and applications Troubleshoot hardware, software, network, and peripheral issues Provide advanced technical support to users and IT staff Maintain documentation and contribute to process improvements Assist with training and mentoring entry-level IT staff Qualifications Associate's or Bachelor's degree in IT or related field (or equivalent experience) 2-4 years of IT support experience Strong troubleshooting, communication, and customer service skills Experience with Microsoft operating systems and business applications Preferred Healthcare IT experience CompTIA A+, Network+, or similar certifications Benefits Medical, dental, and vision insurance PTO and paid holidays 401(k) retirement program Life and AD&D insurance Employee Assistance Program (EAP) Employee recognition and referral programs Additional Information Radiology Associates is an Equal Opportunity Employer, a Drug-Free and Tobacco-Free Workplace, and participates in E-Verify.
    $34k-56k yearly est. 6d ago
  • Wellness Support Technician (WST)

    The Wave International 4.0company rating

    Remote support specialist job in Lake City, FL

    Job DescriptionSalary: 16 JOIN OUR WELLNESS TEAM - 24/7 SHIFTS AVAILABLE The WAVE International is revolutionizing mental health and addiction recovery with our holistic approach. Join our mission to create healthier, happier lives for all. YOUR ROLE As a Wellness Support Technician (WST) at our new 48-bed residential substance use disorder (SUD) treatment center in Lake City, FL, you'll be on the frontlines of client care, providing supervision, support, and assistance throughout their recovery journey. You'll monitor medications, document client activities and behaviors, and motivate clients to participate in therapeutic programs in a dynamic, supportive environment. YOU'LL MAKE AN IMPACT BY: Following all policies and procedures related to client interaction, confidentiality, and supervision Ensuring client safety through appropriate supervision and location checks Transporting clients to and from outings while representing The Wave in the community Ensuring clients adhere to and attend their daily scheduled activities Documenting interactions and progress with clients as required by treatment plans Orienting new clients to the facility and completing necessary paperwork Conducting searches to maintain a drug-free and safe environment De-escalating agitated clients and providing supportive redirection Participating in staff meetings and attending all required training Adapting productively to changing circumstances and needs IDEAL CANDIDATE You see potential in every client and believe in holistic healing. Your compassionate approach creates a safe space for individuals on their recovery journey. You excel in high-pressure situations while maintaining a positive, can-do attitude. YOU'LL THRIVE HERE IF YOU HAVE: College Degree from an Accredited institution in BA and Psychology (Preferred) 1-3 years of experience in healthcare settings working with client safety and well-being Driver's License (Required) CPR Certification (Required) Strong proficiency with computers and technology Excellent communication skills, both verbal and written Ability to establish and maintain effective working relationships Adaptability to rapidly changing environments Skill in consulting with clients and interacting respectfully with family members Ability to remain calm in stressful situations WORK DETAILS: Job Type: Full-Time, Part-Time available Pay: Up to $16.00 per hour Schedule: Varies - 24/7 operation with on-call nights, weekends, and holidays may be required Setting: JCAHO accredited rehabilitation center Location: Lake City, FL 32055 (in-person) Benefits: Flexible schedule and company benefits package for full-time employees Drug screening and background check required Physical demands include mobility throughout facility and ability to respond to emergencies READY TO MAKE WAVES? Join our team of dedicated professionals committed to making a difference in the lives of our clients. Your support as a Wellness Support Technician (WST) is invaluable in providing exceptional care.
    $16 hourly 15d ago
  • Peer Support Specialist - Beacon Point

    Stewart-Marchman-Act Behavioral Healthcare

    Remote support specialist job in Ocala, FL

    Top reasons to work for SMA Healthcare: * Career growth and advancement potential * Great benefits such as: Health, Dental, Vision, Life, & Disability Insurance * Tuition Reimbursement * Paid Personal Leave and Paid Holidays * 403b Retirement Plan (matches one to one of employee contribution for the first 3%, then a 50% match on the next 6% of employee contribution) Essential Job Functions: * Use own experience of recovery to help others. * Facilitate and lead support group meetings. * Develop recovery plans tailored to the individual's unique circumstances. * Assist individuals in identifying and utilizing resources in the community for further support. * Collaborate with mental health professionals to ensure comprehensive care. * Encourage self-advocacy among individuals to help them achieve their goals. * Document individual progress and maintain confidentiality of all personal information. * Participate in ongoing training and professional development opportunities. * Educate individuals, families, and the community about mental health and substance abuse. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Education and/or Experience: High school diploma or GED. Willing to self identify as a person in recovery from substance abuse or mental health issues. Certification as a Peer Recovery Specialist is preferred. Must obtain certification as a Peer Recovery Specialist within one year of hire. Certification requires two years of living in recovery.Additional education and/or experience may be required per program requirements. Knowledge/Skills/and Abilities: * Assist clients in identifying and achieving their personal recovery goals. * Must be knowledgeable and have experience with care of adults with severe and persistent mental illness as well as chemically dependent adults. * Skills and competence to establish supportive trusting relationships and maintain healthy boundaries and respect for client rights and personal preferences. * Knowledge of the characteristics and problems of adults with severe and persistent mental illnesses, and/or chemical dependence. * Ability to quickly assess situations and use sound judgment in defusing potentially risk situations. * Ability to establish and maintain effective working relationships with other employees, medical and clinical professionals, and the general public. * Ability to prepare clear and concise client documentation/reports. * Ability to incorporate cultural and age appropriate care into all aspects of communication and service delivery. * Ability to communicate effectively both orally and in writing with other employees, program staff, persons receiving services, outside organizations, and others. * Share personal experiences to provide hope and encouragement. Necessary Special Requirements: Possession of a valid Florida driver's license, acceptable driving record, and proof of personal automobile insurance if required to drive an SMA vehicle and/or use a personal vehicle for SMA business. Complete State of Florida mandatory background screening prior to start of employment. Complete SMA required training during the first six (6) months of employment and updated if required. Physical: Mobility and ability to bend and reach during an 8-12 hour day. Able to lift minimum 10 pounds. Visual and auditory acuity sufficient to evaluate, intervene, treat, and record client health care needs. Fine motor skills for legible and accurate charting, daily correspondence and presentation, either manually or orally. Work endurance ability to work 8-12 hour shifts with a meal break, as possible. Routine 8-12hour shifts. Hours and days off may vary. Extra hours may be required. Work assignment locations may vary. Application: This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. It should not be used to limit the nature and extent of assignments such individuals may be given.
    $31k-53k yearly est. 16d ago
  • HEALTH SUPPORT SPECIALIST - 64007504

    State of Florida 4.3company rating

    Remote support specialist job in Macclenny, FL

    Working Title: HEALTH SUPPORT SPECIALIST - 64007504 Pay Plan: Career Service 64007504 Salary: $34,760-$35,200 Total Compensation Estimator Tool OPEN COMPETITIVE This position, an employee of the Nassau County Health Department (NCHD), works to protect, promote, and improve the health of all people in Florida through integrated state, county, and community efforts. The employee is expected to promote innovation by searching for creative solutions and managing resources wisely. They are expected to collaborate through teamwork to achieve common goals and solve problems. The employee is expected to be accountable and perform with integrity and respect. They are expected to be responsive by serving our customers and engaging our partners. Finally, the employee is expected to perform with excellence by promoting quality outcomes through learning and continuous performance. This is a responsible position requiring accuracy and independent judgment under the direct supervision of the Public Health Nutritionist Supervisor working in the Nassau County Special Supplemental Nutrition Program for Women, Infants and Children (WIC Program). This position is based at the Yulee WIC Clinic., however; may be required to report/provide coverage in Callahan, Baker, and Hilliard WIC clinic locations. Employee will be operating a state vehicle to service clients at multiple sites within the Nassau and Baker County areas. Participates in outreach events and QI projects. Performs other duties as assigned by Public Health Nutritionist Supervisor and/or Nutrition Program Director. Your Specific Responsibilities: * Interviewing potentially eligible clients via telephone and in person. * Accurately and appropriately entering all WIC information into FL-Wise. * Ensures duplicate clients are not created and if a duplicate is determined, follows procedures to get duplicate removed. * Schedules clients with the appropriate appointment type for all eligible members of a family. * Perform WIC benefits issuance. * Orientates new clients to WIC providing information on rights and obligations, use of WIC EBT card, policies and procedures, and WIC clinic operations. * Schedules return appointments. * Informs the clients of their need for re-certification information when required according to the program guidelines. * Performs administrative site duties. * Answers telephone in a timely manner and returns calls. * Maintains accurate inventories, including special formula and WIC EBT cards. * Issues breast pumps according to local WIC protocol and re-evaluates loaned double pumps monthly according to policy. * Investigates and documents incidents and complaints concerning clients and vendors. Works reports as assigned by supervisors. * Verify WIC eligibility. * Interview clients to determine income eligibility at certification and/or re-certification based on established federal guidelines. * Performs adjunctive eligibility where applicable (use FLMMIS) and records in computer. * Accurately updates temporary certifications (short certifications) in computer, completes forms, and scans forms into system. * Investigates and documents incidents and complaints concerning clients and vendors. * Works reports as assigned by supervisors. * Obtains anthropometric and hematological data from clients as needed for all appointment types. * Obtains immunization data and reviews for accuracy. * Refers clients to other social services as requested. * Codes services in FL-Wise and HMS EARs accurately. * Participates in outreach events and QI projects * Performs all other duties as assigned. Required Knowledge, Skills, and Abilities: * Excellent time management, organizational, and multi-taking skills. * Ability to work effectively with a health care team to maintain an effective working relationship. * Ability to perform procedures common to the position. * Ability to recognize areas of own practice that need improvement. * Ability to teach clients in the program. * Knowledge of the principles and techniques of effective verbal and written communication and ability to apply them. * Knowledge of clinical and program practices, policies and procedures and ability to apply them. * Computer knowledge and ability to include state software programs, and Microsoft office. * Knowledge of leadership skills. * Knowledge to recognize situations in which intervention is needed to improve clinic efficiency Qualifications: Minimum- * High school diploma * Willingness to provide coverage at all Nassau/Baker WIC sites * Valid Driver's License Preferred- * Previous or current employment with Florida WIC * Knowledge of administrative and clerical procedures and systems * Excellent communication and interpersonal skills Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement. Where You Will Work: Nassau and Baker Counties The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: * Annual and Sick Leave benefits; * Nine paid holidays and one Personal Holiday each year; * State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; * Retirement plan options, including employer contributions (For more information, please click *************** * Flexible Spending Accounts; * Tuition waivers; * And more! For a more complete list of benefits, including monthly costs, visit ***************************** Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: ****************** If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
    $34.8k-35.2k yearly 12d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Gainesville, FL?

The average remote support specialist in Gainesville, FL earns between $29,000 and $71,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Gainesville, FL

$45,000
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