Remote support specialist jobs in Grand Forks, ND

🚀 Onsite IT Support Associate | Bismarck, NJ 58503 | 3-Month Contract-to-Hire ⏰ Duration: 3 months (Contract-to-Hire) 🖥️ Work Schedule: Mon-Fri | 8 AM-5 PM (2 days/week: 10 AM-7 PM, flexible except Mondays) About the Role We're looking for a friendly and proactive Onsite IT Support Associate to be the go-to technical resource for our Bismarck office! You'll provide high-quality support for hardware, software, and networking issues, assist with new hire onboarding, maintain office equipment, and deliver exceptional customer service to internal employees. This is an onsite role with a family-oriented and supportive team culture, where no two days are the same. 🌟 What You'll Do 🖥️ Provide onsite technical support for laptops, desktops, software, printers, and network issues 💻 Assist with new hire onboarding: laptop setup, accounts, and workstations 🛠️ Install, configure, and update software, drivers, and utilities 📈 Monitor systems, troubleshoot issues, and escalate when necessary 💬 Manage tickets through an internal system, primarily chat-based (10-80+ interactions/day) 🤝 Support employees onsite and remotely 🏃 Participate in a 3-4 week training program, all equipment provided ✅ Must-Have Skills 2+ years of IT support experience (hardware, Windows OS, basic networking) 2+ years of customer service experience with strong communication Ability to troubleshoot desktops/laptops, printers, and software issues Comfortable working in a fast-paced technical environment 🎯 Preferred Skills VPN troubleshooting Additional IT certifications or degrees (optional) Broad IT support background 💡 Soft Skills / Personality Fit Friendly, approachable, and customer-focused Professional and represents IT positively Reliable, adaptable, and a strong team player Able to work under pressure and handle stressful situations

At TempWorks, the Support Analyst is responsible for providing exceptional support to end users of a proprietary software package on a wide variety of issues. The Support Analyst identifies, researches, and resolves software related issues. The Support Analyst also responds to telephone calls, emails, and internal requests for software support. The Support Analyst documents, tracks, and monitors the problem to ensure a timely resolution. General Responsibilities: · Create and maintain positive customer relationships · Utilize help desk software to track and resolve software problems and requests · Communicate professionally and effectively with customers at all levels. Explain technical details in a plain, clear, and simple manner · Troubleshoot and triage incoming support requests related to TempWorks' enterprise and hosted software solutions · Identify the nature of issues (e.g., software bugs, setup errors, corrupted data, user error) and escalate appropriately to internal teams · Required to be on-call for support issues during non-business hours on a rotating basis · Willingness to learn new technologies as they become available · Assist in the development of online FAQs and knowledge base · Learning and understanding of all aspects of the TempWorks products, including the core enterprise system, Web Center, and other ancillary product lines · Report all billable hours and expenses · Performs other related duties as assigned Required Skills and Abilities: · Excellent verbal and written communication skills · Excellent interpersonal and customer service skills · Proficient in Microsoft Office Suite or related software · Excellent organization skills and attention to detail · Basic understanding of Software procedures and systems such as SQL · Ability to work independently Education and Experience: · Associates degree or higher preferred · 1+ years of customer service experience · Ability to be self-taught in a variety of software applications and languages · Ability to learn new technologies, software platforms, and retain information quickly · Team player with goal-oriented personality · Ability to work with non-technical end users on first level support issues Physical Requirements: · Prolonged periods sitting at desk and working on a computer · Must be able to lift up to 10 pounds at times TempWorks Software offers a comprehensive benefits package and provides eligible employees with an opportunity to enroll in various benefit programs, subject to applicable waiting periods. This includes the following: Paid Time Off Holiday Pay Volunteer Time Off Medical Insurance Health Savings Account with Employer Contribution Dental Insurance Vision Insurance 401(k) with Employer Match Life Insurance and AD&D Short-Term and Long-Term Disability Insurance Paid and Unpaid Leave of Absences

Job Title : Desktop Support Engineer Duration : Fulltime Responsibilities “Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment OEM Vendor co-ordination for faulty or new hardware requirements “IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application “Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues In Scope: Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor) Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support Co-ordination with OEM on Hardware/Software issues Ticket information documentation using ITSM tool. Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets) Deployment and configuration of new hire equipment (Manually and/or using automated Tools) Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools Hardware and software provisioning (check-in and check-out) Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service Articulate technical solutions to non-technical users in simple and easy to understand terms Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another) Uplift and reimage of leaver equipment and update of asset management system/CMDB. Update of asset management system/CMDB according to Joiner Mover Leaver Process

Prominent is looking for an Application Support Analyst to provide system analysis and support for IT applications, ensuring smooth operations and assisting with enhancements as needed. This role focuses on application troubleshooting, user support, and coordination between technical teams and business stakeholders. This is a 12 month contract with preference given to local candidates; remote may be possible for the right candidate. No visa sponsorship is available for this opportunity! C2C or 1099 not available for this opportunity! Responsibilities: Analyze business processes and application functionality to identify improvement opportunities. Provide day-to-day support for IT systems, including issue resolution and user assistance. Document system configurations, workflows, and support procedures. Collaborate with developers and other IT staff to implement changes or enhancements. Assist with testing and validation of application updates. Maintain clear communication with stakeholders regarding system performance and changes. Coordinate work with technical staff to meet state IT standards and requirements. Participate in project work as directed by the program manager and as assigned by the project management team, the approved project plans, and the approved project schedules. Required Skills: Experience in application support and system analysis. Strong problem-solving and troubleshooting skills. Familiarity with enterprise applications and data workflows. Ability to communicate effectively with technical and non-technical audiences. Basic SQL or data query skills (preferred). Preferred skills that stand out on resume Mainframe Current experience in Natural required Knowledge and experience developing mainframe applications using Natural, Adabas, DB2, Oracle, Job Control Language (JCL) Primary toolsets include TSO, Librarian (source version control), IBM Fault Analyzer, IBM Debug Facility Good working knowledge of relational databases Anticipated salary in the $37-41/hr range.

Must Have Technical/Functional Skills: • Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services • Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle • Work with vendors to conduct physical asset audit and maintain asset stock rooms • End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling) • Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information • Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills • Smart hands support for Server and Network devices • Train the Trainer Roles & Responsibilities: • 100% Work from Office (Client location) • Asset inventory management (New Device Asset/Import/Physical Stocking) • PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets. • Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import) • Accessory Request Fulfillment and Unknown Device Research/Investigation • PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle) • Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels) • Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations) • New Hire onboarding training and orientation • AV Meeting Room support Base Salary Range: $50,000 - $70,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Akkodis is seeking a Desktop Support Technician for a 12 Months contract position with a client located in 3815 116th Ave SW; Dickinson, ND (58601). Ideally looking for applicants with a strong working knowledge or strong background in desktop and laptop support, imaging, and network troubleshooting within a lab or enterprise environment comes as a plus. Job Title: Desktop Support Technician Location: 3815 116th Ave SW ; Dickinson, ND (58601) Duration: 12-month term with possibility of extension On-Call: Required (3 to 4 calls after hours per year, minimal). Work hours: 8 hours per day (start time is flex between 6am to 9am, then 8 hours later end of shift). Experience with more than Experience with more than >8 years - Pay Rate Range: $26/hr on W2 - $31/hr on W2 (without benefits), the rate may be negotiable based on experience, education, geographic location and other factors. Position Overview: Our client is seeking a Desktop Support Technician to provide hands-on technical support to approximately 120 users at the Dickinson, ND site. The ideal candidate will have a strong background in desktop and laptop support, imaging, and network troubleshooting within a lab or enterprise environment. This role requires an individual who can efficiently resolve user issues, manage ServiceNow tickets, and maintain smooth IT operations onsite. Key Responsibilities: Provide end-user support for desktops, laptops, printers, and other peripherals. Perform imaging and reimaging of systems as needed. Manage and resolve tickets using the ServiceNow ticketing system. Support basic network troubleshooting (connectivity, VPN, IP configuration, etc.). Assist with technical issues in lab environments-lab experience is mandatory. Collaborate with other IT staff to ensure smooth day-to-day operations for all site users (approximately 120 users). Provide on-call support as required. Required Skills & Experience: Proven experience providing desktop and end-user support in an enterprise or lab setting. Mandatory lab experience. Experience with ServiceNow or a similar ticketing system. Strong background in imaging and deployment of workstations. Basic to intermediate networking knowledge (LAN/WAN, VPN, IP addressing, etc.). Excellent problem-solving and communication skills. Strong knowledge of Windows OS, Microsoft Office Suite, and common desktop applications. Familiarity with networking basics (TCP/IP, DNS, DHCP). Ability to work independently and manage multiple priorities. Excellent communication and customer service skills. Education & Certifications: No specific certifications required; however, relevant IT certifications (CompTIA A+, Network+, etc.) are a plus. Associate degree in IT or related field preferred (or equivalent experience). If you feel this is not something that you are currently interested in, but know of someone, that might be, please share the details with them or let me know their details so I can reach out to them! If you are interested in this IT Support Technician for a 12 Months contract position with a client located in 55071, St Paul Park, Minnesota, United States (Onsite) then please click APPLY NOW. For other opportunities available at Akkodis go to *************** .If you have questions about the position, please contact Mohammed Ateequddin at ************ or ******************************* Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://***************/en/privacy-policy . The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance.

Join a dynamic and supportive team dedicated to providing top-tier technical assistance. We pride ourselves on strong leadership, a collaborative environment, and excellent opportunities for growth. As a Technical Support Specialist, you'll be part of an organization that values continuous learning, innovation, and professional development. Responsibilities: Handle client-facing calls and actively participate in the inbound call queue. Answer basic "how-to" questions and troubleshoot issues related to passwords, Outlook, Office Suite, printers, hardware, Chrome/Edge browsers, network drives, and virtual machines. Experience with Maas360, RSA tokens, Citrix, Webex, and Pulse is a plus. Collaborate with team members across the department to provide comprehensive support. Utilize established knowledge base (KB) articles to troubleshoot and resolve issues. Engage in continuous learning through hands-on experience and guided training. Manage customer technical support cases via phone and email. Qualifications: 2+ years of help desk experience or CompTIA A+ certification. Local candidates only.

Job Title: Windows Desktop Engineer Pay Rate: $28 - $30/hr on W2 Duration: 06+ Months (Possibility of Extension) Technical/Functional Skills: * Image building * Driver management * SCCM/MECM/Intune * Task Sequences * Microsoft Deployment Toolkit (MDT) * WinPE * General networking knowledge, DNS/DHCP * Active Directory * Group Policy * Advanced Windows debugging experience Roles & Responsibilities: Windows Hardware Management Manage annual hardware transitions with PC vendor Roadmap review, standards, and specifications approval Image updates and driver testing for new models Documentation of hardware models to SharePoint Bi-annual Driver updates for all supported hardware models 3rd level escalation points for client hardware issues Maintain hardware standards documentation Support hardware evaluation and selection by testing compatibility and performance of new device models. Windows Image Management Quarterly Updates to Image Patch levels 3rd level escalation point for Windows issues Deliver expert troubleshooting and remediation for advanced Windows endpoint concerns, encompassing operating system failures and deployment-related errors. Planning, testing, and deployment of Windows OS Upgrades Ensure timely completion of Windows OS Upgrades before EOL OS Hardening and Secure config to CIS standards Web Browser SME, Edge/Chrome policies, extension approvals, IE Mode site list management OS Provisioning lead WinPE boot media updates and management MECM Task Sequence updates and support Intune Autopilot design, updates, management MDT scripts and UI updates 3rd level support for SCCM imaging issues 3rd level Intune/Azure Autopilot support Misc Company Portal management, app publishing, installation support Assist with MECM client upgrades, issues, and support Hardware lab management, racking, cabling, asset disposal Generic Managerial Skills: * OS and Hardware Documentation * Working with Dell for hardware transitions * Communication with clients and customers * Self-motivated, independent, comfortable working with a high-performance team Required Qualifications: * Strong experience in Windows and hardware support * Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience. * Scripting experience, any language (VBScript and PowerShell preferred) * Windows deployment and/or upgrade experience * Windows Image build and configuration Preferred Qualifications: * 5+ years of advanced knowledge of Windows OS architecture, troubleshooting, and performance optimization * Experience in a globally distributed, large multinational company * 5+ years' experience with MECM, Intune, SCORCH, and GPO management * SQL and Power BI query and reporting skills preferred but not required * Visual Studio coding skills in VB.NET, ASP.NET, and web services preferred but not required * Experience with patching strategies, vulnerability remediation, and compliance enforcement Recommended Certifications * Microsoft Certified: Windows Client or Modern Desktop Administrator * ITIL Foundation Certification

Join my client's mission-driven biotech team where technology meets science to accelerate breakthroughs in cell, gene, and virus therapies. This is your opportunity to bridge cutting-edge laboratory workflows with modern digital platforms-helping scientists bring life-saving discoveries to patients faster. Why You Should Apply Play a pivotal role integrating digital systems that drive next-generation therapy development Collaborate with a world-class team of scientists and engineers at the forefront of biotech innovation Lead end-to-end implementation of tools like Benchling, ELN, LIMS, and CMMS Comprehensive benefits including health, dental, vision, PTO, disability, life insurance, and employer-matched IRA What You'll Be Doing Manage the full software application lifecycle-from requirements to implementation and training Serve as the primary Benchling administrator, ensuring data integrity and workflow optimization Integrate digital platforms across ELN, LIMS, CMMS, and scientific databases Support website updates, performance tracking, and data analytics initiatives Collaborate with scientists to customize tools that streamline experimental design and data management About You Skilled in Benchling ELN, Registry, and Inventory configuration Experienced with HTML, CSS, JavaScript, or related automation tools Comfortable blending IT systems with laboratory workflows Detail-oriented, analytical, and highly collaborative across scientific and digital teams How To Apply We'd love to see your resume, but we don't need it to have a conversation. Send us an email to ************************* and tell me why you're interested. Or, feel free to email your resume. Please include Job#19595.

We are seeking an ERP Support Specialist to provide technical support for ERP and connected systems, ensuring smooth operation, resolving issues, and optimizing system usage. In this role, you will collaborate with business users to manage tickets, implement updates, and improve workflows. Responsibilities Manage ERP support tickets from receipt to resolution. Participate in software selection, planning, implementation, and upgrades. Develop test plans, perform QA, and manage change processes. Maintain ERP documentation and train end-users. Ensure data integrity, security, and monitor system performance. Act as Subject Matter Expert for ERP applications and best practices. Coordinate with vendors for fixes and patches. Analyze workflows and recommend improvements. Requirements Associate Degree in Computer Science or related field. 2+ years of ERP support experience (Sage X3 V12 preferred). Strong SQL and database management skills. Ability to explain technical issues to non-technical users. Excellent communication, problem-solving, and organizational skills. Knowledge of data integrity, security best practices, and agile concepts. This is a 6-month Contract-for-Hire with the potential to be a permanent opportunity with our Minneapolis-based client. 100% Paid employee Medical/Dental Benefits, Paid time off, Paid Holidays, and 401(k) (with immediately vested company match) available. H1-B Visa sponsorship is available for this position. No third-parties, please.

Our exceptional team members have made us a leader in consumer goods packaging, and we want you to be part of our success story! With a culture that fosters entrepreneurship and adaptability, our company empowers every individual to showcase their talents and contribute to our collective success. The enthusiasm generated within Gamer Packaging is infectious and is the reason we've organically grown our sales to over $200 million in our 38-year history. Witness the satisfaction firsthand as you see the packages you've contributed to lining the shelves of major retailers. Our clientele spans across the shelves of nearly every store nationwide, showcasing our widespread presence. Our Mission Gamer Packaging strives to be the industry leader in providing custom packaging solutions for customers. We highly value the importance of strong supplier relationships, which enable us to offer our customers innovative, flexible, and highly responsive service. Part-Time Information Technology Technician Are you an early-career IT professional with a passion for problem-solving, hands-on learning, and helping others? Do you enjoy troubleshooting technical issues, supporting users, and working in a dynamic, fast-paced environment? If you're ready to grow your IT skills and contribute to a collaborative team, then we want YOU to join Gamer Packaging as a Part-Time Information Technology Technician! What you'll be doing: As an IT Technician at Gamer Packaging, you'll play a key role in supporting our employees by resolving technical issues, setting up hardware and software, and helping to maintain IT systems across the organization. You'll assist with onboarding new employees, manage service tickets, and provide direct support for day-to-day IT operations in our Minneapolis office. This is a great opportunity for someone looking to grow their experience in a supportive, hands-on environment. Your key responsibilities will include: Provide day-to-day IT support via phone, email, and ticketing system. Set up, configure, and deploy hardware for new hires and current employees. Troubleshoot software, system, and network issues under the guidance of senior IT staff. Deliver on-site support for employees in the Minneapolis office. Assist with onboarding new hires, including workstation setup and orientation. Manage user accounts, group memberships, and license assignments in Microsoft 365 / Entra ID (Azure AD). Document incidents, resolutions, and recurring issues to support process improvement. Maintain user information across Gamer software platforms. The skills and expertise you will bring to the role: Our most successful employees are those that can wear many hats, work seamlessly with a variety of people, and can see what needs to be done--and just gets it done! 0-2 years of experience in IT support, help desk, or equivalent technical experience. Familiar with Windows 10/11 and common business productivity applications. Proficient with Microsoft 365 (Outlook, Teams, OneDrive, etc.). Basic knowledge of Azure Active Directory / Entra ID (user management, security groups, password resets). Foundational understanding of networking concepts (WiFi, VPN, LAN/WAN troubleshooting). Strong communication and customer service skills. Ability to follow IT processes and standards with strong attention to detail. Comfortable working independently and collaboratively across departments. This is a part-time, in-office position, working standard business hours on Tuesdays, Wednesdays, and Thursdays at our Minneapolis office, with flexibility on hours. What we offer: Gamer Packaging offers a fun, fast-paced work environment, full benefits, and this part-time opportunity is perfect for someone looking to grow their IT career while maintaining a flexible schedule. Compensation: $18-$20/hr (compensation will be based on experience and qualifications)

Ready Credit Eden Prairie, MN Network Administrator For over 19 years, Ready Credit has worked to simplify and secure the payment experience for both clients and customers through fully cashless operations. Ready Credit was founded in Minneapolis, Minnesota on the premise that all businesses can benefit from getting rid of cash but only if they could still support their cash-only customers. Are you an established Network Administrator who likes to roll up your sleeves and tackle new challenges every day? Do you thrive in a fast-paced environment where you can wear multiple hats? Are you the go-to person when others can't figure it out? If that sounds like you, you might be the perfect fit for the Ready Credit IT Team. We're looking for a hands-on Network Administrator who can balance day-to-day operations with continuous improvement projects. You'll manage and maintain our network infrastructure, enhance our security posture, and contribute to automation and process improvement across our growing environment. Responsibilities: Maintain, monitor, and troubleshoot network infrastructure and VPN including cellular devices Update firmware, manage configurations, and implement security best practices. Work closely with the IT team to enhance cybersecurity and mitigate vulnerabilities. Identify opportunities to improve network performance and reliability. Develop and automate repeatable processes for efficiency and consistency. Stay informed on zero-day threats and emerging network technologies. Provide Tier 2/3 support for network-related escalations and infrastructure issues. Collaborate across teams to support business initiatives and technology projects. Requirements: 5-10 years of experience in network administration or related IT infrastructure roles. Strong knowledge of TCP/IP, VLANs, VPNs, routing, switching, and firewall management. Experience working with on-prem and cloud-based infrastructure. Hands-on experience with enterprise firewalls, routers, and network monitoring tools. Practical understanding of network security principles and incident response. A proactive, self-driven attitude - you enjoy taking ownership and solving problems. Excellent communication skills and the ability to work both independently and as part of a team. Bonus Points For Experience with SonicWALL, or similar firewall/router platforms. Familiarity with Azure, Entra ID (Azure AD), or Microsoft 365 networking. FNM experience and interpersonal skills. Familiarity with cellular technologies, RSRP, and signal quality. Knowledge of automation/scripting (PowerShell, Python, or similar). Relevant certifications (e.g., Network+, CCNA, CCNP, or vendor equivalents). Why You'll Love Working Here Small, collaborative IT team with direct impact across the company. Fast-paced fintech environment where innovation and initiative are valued. Opportunities to expand your skill set across systems, security, and automation. Supportive leadership that values work-life balance and professional growth. We offer an excellent benefit package including medical, dental, life, vision, disability insurance, tuition reimbursement, mentorship program, volunteer paid time off, ESG program, and a generous PTO policy. Ready Credit Corporation is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

Guide customers through the appliance repair process with empathy and efficiency, making it as smooth and stress-free as possible. You'll coordinate timely repairs that restore comfort and confidence. If you're a skilled communicator who enjoys helping others and solving problems, join our team and make a meaningful difference every day. As a Service Support Specialist/ Repair Coordinator, you will: Assist customers with appliance repair requests via a variety of communication channels - phone, email, and text. Coordinate service for our customers with our in-home repair technicians or appropriate external service providers. Provide accurate and complete information regarding service options and terms of service, for both in and out-of-warranty products Document every customer interaction, including service requests, troubleshooting steps, and customer communications. Leverage your critical thinking skills to resolve technical issues, providing practical solutions to complex problems. To succeed as a Repair Coordinator, you'll: Demonstrate outstanding verbal and written communication skills, active listening, empathy, professionalism, and problem-solving skills Be a part of a team that is committed to meeting and exceeding customers' expectations. Be punctual and committed to excellent attendance Requirements: High school diploma or GED Previous call center or customer service-related experience is preferred Ability to work as a member of a cross-functional team Proficiency with technology, including Microsoft Office Strong typing skills, a minimum of 40 WPM Successful completion of pre-employment criminal background check and drug screening Hours and Location: Full-time, 8:30 am-5:00 pm, Monday through Friday Training hours are 7:30 am - 4:00 pm for the first two weeks On-site at our St Paul Corporate Office, near Dale Street and I-94 East Pay: $20.00 - $23.00 per hour + incentive plan of up to $140.00 bi-weekly, after 90 days. Plus $1500 hiring bonus! What's in it for you: Monthly training sessions on appliances and processes Career growth and employee personal/professional development Medical, Dental, and Vision Insurance Company-paid Short-term Disability 401k and Profit Sharing PTO and Paid Holidays Appliance discounts Company Overview: Warners' Stellian is the Midwest's retail appliance specialist. Family-owned and operated for more than 70 years. We provide an unmatched shopping experience with exceptional service at 14 great store locations. Core values: Customer Focus, Passion, Integrity, Inspiration, Loyalty, Family. Warners' Stellian is committed to equal employment opportunities and to fostering an inclusive, equitable, and accessible environment where all associates feel valued, respected, and supported. If you need assistance or an accommodation during the application or interview process, you may call us at ************.

Are you friendly and self-motivated? Do you enjoy being a subject matter expert and helping others? Do you have a solid knowledge and passion for firearms? If so, this is the perfect role for you! The Firearms Specialist is the in-store expert for all things related to Firearms and ammunition sales. The role will fully serve the customer base by connecting with them, assessing their needs, recommending products, and encouraging the sale. Job duties: Educate customers on firearm functionality, including breaking down a firearm and teaching customers how all of the parts function and work together. Teach and train customers how to safely use firearms. Communicate politically neutral when working and conversing with customers. Complete all local/state/federal paperwork required for the sale of firearms. Assist customers with finding and ordering product. Understand and operate both the Point of Sale and DNR licensing system. Knowledge of sporting goods electronics, including GPS Units, fish locators, and electronic navigational charts. Build planograms in Sport & Outdoor and understand the flow of the retail floor help meet the customer's needs. Receive merchandise and understand the return/service policies. Ensure federal, state, and local compliance to protect the store's FFL and adhere to company policy on the handling and inventory of firearms. Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements: High School Diploma or GED preferred. Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. Team Members who handle or sell firearms must be 18 years of age or older, be able to possess a firearm under the Gun Control Act 18 USC 922(g), pass a background check, be trained on firearms sales and safety, and must comply with all applicable state, federal, and local laws and regulations with respect to the sale, storage, and safe handling of firearms. 1-2 years of previous firearm sales or related experience is preferred. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

Classification * $15.00 hourly, Non-Exempt (Eligible for overtime) * 20 hours per week * 100% Remote Work Availability: No * Hybrid Work Availability (requires some time on campus): No This is a part-time, non-benefitted position. Only UND students are eligible to be hired into this position. UND UIT is looking to hire customer service orientated students to assist our Classrooms and Digital Media Services department. We are very flexible with schedules and welcome applicants of all majors and experience levels. We are very flexible for hours and can work around any schedule. Duties & Responsibilities * Assist Digital Media Engineer with setup and execution/monitoring of Live Stream events * Provide in-person support to faculty during active class sessions * Assist with updating and maintaining classroom technology throughout campus * General organization, data entry, and clean up as needed * Other duties as assigned Minimum Requirements * As a result of working in this position, the staff member will gain the following skills: * Critical Thinking and Problem Solving * Interpersonal Development * Professionalism * Must be punctual and have good time management skills * Excellent interpersonal and communication skills * Ability to troubleshoot and think on their feet, potentially in front of an active class * Valid driver's license * Basic Understanding of Windows Operating system * Basic troubleshooting skills * Willingness to work one on one with faculty * Must be able to work on campus * Ability to work well in a team or independently * Must be a student for the Spring 2025 semester * Successful completion of a Criminal History Background Check In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment. Preferred Qualifications * Experience with Microsoft O365 (Word, PowerPoint, and Excel) Basic knowledge and understanding of A/V equipment To Apply For full consideration, applications must be received by the closing date and include the following materials: * Resume Please include in the application if you are currently or have in the past 12 months been employed with the University of North Dakota, the North Dakota University System or any other North Dakota State agency. If so, include which agency/department, as well as how many hours you work a week. Career Services is here to help students looking for student employment positions at UND by offering individual sessions that include resume, cover letter reviews, and interview preparation. Please schedule an appointment through Hawk Central or email us at **************************.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Spectrum is looking for a qualified indivdual to Provide analytical, advisory, technical expertise, and analysis of RQ-4 Communications Planning activities including performing and managing a variety of communication and information technology tasks and activities. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: Requires network administrative privileges to perform duties. Is required to maintain training and certification requirements in order to sustain elevated rights to the AREA52 domain. Performs communications- computer systems (C-CS) planning and implementation activities. Provides continued support to communications systems current and future planning activities. Supports implementation of C-CS projects and ensures C-CS architecture, configuration, and integration conformity. Provides analytical, technical, functional and management oversight to critical communications and systems network upgrades and maintenance for the RQ-4 weapon system. Provide analytical, advisory, and technical support to leadership as systems analyst and advisor to 69 RG/CD and 12 RS/CC. Facilitate 9 RW project management efforts directed and approved by either 9 RW, 69 RG and, 12 RS to improve RQ-4integration into USAF and National architectures, in particular, the AF Distributed Common Ground System (AF-DCGS) and the Department of Defense Global Information Grid (DoD-GIG). Provide C-CS laptop computer administration and support of up to 250 individual issued and loaner laptops to identified associated units and attached aircrew. Requirements Possess a Top Secret/Sensitive Compartmented Information (TS/SCI) and NATO Secret security clearances Be a U.S. citizen Knowledge of Air Force C-CS technologies with a minimum of five (5) years' experience working with a variety of the C-CS field's concepts, practices and procedures, ground-based telecommunications systems, avionics and information system technology, management of program and project implementation actions, and Air Force planning documents and application of these documents to the C-CS systems. Minimum of four years' experience with: Asynchronous Transfer Mode (ATM) Ethernet Local and wide area networks UNIX and non-UNIX operating systems Be able to complete light office lifting defined by moving 25lb box up a flight of stairs. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources Stock Option Plan

Ingen går uberørt fra MUNCH. Det er vårt løfte til hundretusenvis av besøkende fra hele verden, samt alle som opplever oss i utlandet og digitalt. MUNCH er et av verdens største museer dedikert til én enkelt kunstner, og forvalter en viktig verdensarv: Kunsten til Edvard Munch. MUNCHs program dekker også moderne- og samtidskunst, konserter og unike opplevelser - samt et spennende program for barn og ungdom. Vi har store ambisjoner både nasjonalt og internasjonalt. I tråd med museets høye ambisjoner søker MUNCH nå etter en IT-ansvarlig som kan bidra til å sikre at MUNCH har digitale løsninger og prosesser som støtter kjerneoppgavene til de ansatte og bidra til utvikling, tverrfaglig samarbeid, og effektiv bruk av data og teknologi. Ditt fokus vil være å utvikle og forvalte de administrative løsningene sammen med fagavdelingene. Vi ønsker en entusiastisk kollega som evner å sette brukernes behov først og evner å se muligheter litt utover det vanlige. Nøkkelinformasjon Søknadsfrist: 04.01.2026 Arbeidsgiver: Oslo kommune Sted: OSLO Stillingstittel: IT- ansvarlig / Driftsansvarlig Stillinger: 1 Heltid / Deltid: Heltid Ansettelsesform: Fast Stillingsprosent: 100 Webcruiter-ID: ********** Sosial deling : Del på X Del på LinkedIn Del på Facebook Del på e-post Arbeidsoppgaver * Generell saksbehandling, rådgiving og veiledning innenfor fagområdet * Dokumentasjon av systemer * Administrere Microsoft systemer, herunder Microsoft 365 * Leverandørkontakt, innkjøp og oppfølging * Brukerstøtte for de ansatte innen generell support * IKT hovedkontakt opp mot Oslo Kommune * Innkjøp, drift og forvaltning av PCer, lisenser, mobiltelefoner og annet felles utstyr * Utvikling av digitale ferdigheter hos ansatte Kvalifikasjoner Nødvendig: * IT-faglig utdanning * Praktisk erfaring med bruker support * Generelt god digital forståelse * Erfaring med forvaltning av systemarkitektur * God erfaring med Microsoft 365 administrasjon * God kjennskap til PC og Mac-administrasjon * God erfaring og resultater med prosessledelse * Kjennskap til moderne verktøy for saks- og prosess oppfølging Ønsket: * Høyere utdanning innen IT (universitet, høyskole) * God kjennskap til Oslo Kommune og sentrale IT tjenester * God kompetanse på leverandør oppfølging * Erfaring med å holde kurs * Prosjektleder erfaring * Sertifisering innen Scrum, Itil, eller lignende prosess rammeverk * God kunnskap i verktøy som Teams, Linear, Jira osv. Personlige egenskaper * Er systematisk, selvstendig og tar ansvar for egne oppgaver * Gode kommunikasjons- og mellommenneskelige ferdigheter * Høy integritet i arbeidet * God på å skape godt klima for samarbeid * God evne til å arbeide selvstendig * Løsningsorientert og helhetstenkende * God fremstillingsevne på norsk og engelsk, skriftlig og muntlig * Gode samarbeids- og kommunikasjonsevner * Åpen, raus, nytenkende og ansvarsbevisst * Bidrar til et positivt arbeidsmiljø * Personlig egnethet vil bli vektlagt Vi tilbyr * Gode tjenestepensjons- og forsikringsordninger i Oslo pensjonsforsikring. Som ansatt i Oslo kommune betaler arbeidsgiver i tillegg hele pensjonspremien din etter nettolønnsordningen, dvs. det trekkes ikke 2 % av din brutto lønn til pensjonsinnskudd ************************************************************************************* ********************************************* * Faglig utfordrende oppgaver i et godt arbeidsmiljø * Gode kolleger som strekker seg langt for å hjelpe * Kontor midt i Bjørvika * Fleksibel arbeidstid ihht Oslo kommunes avtale * Stillingen avlønnes i lønnstrinn 42-55 i Oslo kommunes lønnsregulativ (p.t. kr. 697 900- 893 000,-) Avhenger av stilling etter kvalifikasjoner og ansiennitet Arbeidsplassene i Oslo kommune skal preges av mangfold, og våre ansatte skal gjenspeile byens befolkning. Vi oppfordrer alle som er kvalifisert til å søke jobb hos oss uansett alder, funksjonsevne, kjønn, kjønnsidentitet, seksuell orientering, religion eller etnisk bakgrunn. Oslo kommune legger vekt på å tilrettelegge arbeidsforholdene dersom du har behov for det. Vi gjør oppmerksom på at søkere kan føres opp på offentlig søkerliste selv om søkeren har bedt om anonymitet, men dette vil du i så tilfelle få varsel om. Før ansettelse må politiattest fremlegges og bakgrunnssjekk gjennomføres.