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Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Remote support specialist job in Greenville, NC
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$38k-53k yearly est. 60d+ ago
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Qualified Professional (QP) Community Support Team
Pathways To Life 3.9
Remote support specialist job in Greenville, NC
Who we are looking for
We are seeking a talented individual who shares our focus and dedication for those we serve and support. This is a role that is key for direct service delivery within the Community Supports Team Service area and designed to truly make a difference in the lives of the families that are served, improving the quality of life and connection to community.
What you will do
The Community Supports Team Qualified/Associate Professional under the supervision of the Team Lead; is a crucial team member providing therapeutic services to members and their families to aide in improving their overall quality of life and decrease symptoms that would require a higher level of care. You will be working with the members within a clinical capacity by providing therapeutic interventions and activities that will make meaningful impact on the lives of those members. You will be maintaining all clinical records, by documenting all engagements within given regulation. By collaboration in the Person Centered Plan, you will be assisting members along the continuum of care while ensuring that all needs of the member, and their role within the family, are met. This will include minimizing the negative effects of psychiatric symptoms or substance dependence that have interfered with the members daily living and development within the community.
Additionally you will have the opportunity to work autonomously with your existing team and team leader. This will occur through your connections to community engagement while working in collaboration with various behavioral health resources. You will also assist the members and their families during times of crisis in a clinically appropriate manner, while designing specific interventions that will allow for growth of independence and success. This could include developing socialization skills, adaption skills, behavior and anger management all developed within a holistic manner to help treat the member as a whole person. You will also participate in case management linking the member to meaningful services and referrals within their community.
Qualifications to join a winning team
If you are ready to make a difference in the lives of those within the Community Supports Team we encourage you to apply if you are
Bachelors level degree in human services with 2 years post graduate field work with adults
Bachelors level degree in any field of study with 4 years post graduate field work with adults
Masters level degree in human services with 1 year post graduate field work with adults
Masters level degree in any field of study with 2 years post graduate field work with adults
Preferred Certification/License: LCMHC, LCMHC-A. LCSW, LCSW-A
Pathways to Life, Inc. offers comprehensive compensation and benefit to full time employees including
Competitive compensation with regular performance feedback
Healthcare Insurance including Medical, Dental and Vision
Paid Time Off
Per Diem and Part Time Options
Who we are
Pathways to Life is a local wellness organization that is committed to helping individuals and families achieve wellness. We specialize in mental health, substance abuse, outpatient services, laboratory testing, medication management, and community and in home mental health services for adults and children.
Since 2006 we have been providing quality services to our local communities through proven programs and treatment methods delivered to our clients by local and qualified professional staff who understand the importance of affecting positive change and restoring wellness in the lives of all that we serve.
What we believe
At Pathways to Life, our mission is to foster continual growth in the lives of those we serve., our colleagues, our culturally diverse communities and ourselves. Our efforts enhance recovery, wellness, self-determination and independence by providing person centered supports, advocacy and outreach efforts delivered with empathy and respect. Pathways prides itself on whole person treatment and we believe in our clients and staff having as many healthy resources as possible.
Physical Demands
Regularly walk, stand or stoop
occasionally lift, carry, push or pull
move objects weighing up to 25 pounds
regularly drive a motor vehicle
must be physically able to complete NCI-B and CPR
If you are ready to make a real difference in the lives of people we serve please apply today to join our team. Pathways to Life, Inc. is an equal opportunity employer providing reasonable accommodation to qualified employees who have protected disabilities protected by applicable laws, regulations and ordinances.
Pathways to Life, Inc is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
$33k-38k yearly est. 60d+ ago
Senior Desktop Support Specialist
Novigo Solutions 4.3
Remote support specialist job in Kinston, NC
Novigo Solutions is an end-to-end IT Solutions provider, specialized in full cycle IT services and platform solutions. Novigo focuses mainly on latest technology platforms like Microsoft SharePoint , SalesForce , BI, RPA, E-Content Services, ERP Implementation & Support Services and Mobile Technologies. Novigo has over 200+ full time technical experts working on several leading technology platforms and serving Fortune 500 clients across the globe. Novigo aims to support clients business in a long-term relationship mode. With its unique delivery model, it helps the clients to achieve significant cost saving and business success. Novigo is headquartered in Dallas, Texas and has development centers in Bangalore and Mangalore. Novigo currently operates from India, US, UAE, Oman, KSA and Singapore.
Job Description
Customer Desktop Support candidate needed uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact.
Qualifications
Customer Desktop Support:
Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success.
Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer SupportSpecialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restore, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.
Project Management:
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions.
Leads team efforts and assesses and integrates the skills and strengths of individuals for the project and organizational success. Provides status on project work to management.
Develop and maintain appropriate documentation for all responsible areas:
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.
System Security:
It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$62k-100k yearly est. 9h ago
Community Support Technician - New Bern
UMHS
Remote support specialist job in New Bern, NC
Job Description
Community Support Technicians needed for the New Bern area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills. Various shifts and hours available.
Requirements:
Reliable Transportation
Valid Driver's License
High School Diploma or equivalent.
Benefits:
Medical Insurance (full time only)
Dental Insurance
Vision Insurance
Telehealth -On line Doctor (Teledoc)
401K with company match
Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community.
Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse.
Visit us on the web at ************
$35k-62k yearly est. 19d ago
Field Tech Support
Echostar 3.9
Remote support specialist job in Greenville, NC
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $20.25/Hour
$20.3 hourly 11d ago
Phone Interview for Desktop Support in Wilson NC
360 It Professionals 3.6
Remote support specialist job in Wilson, NC
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Title/ Designation: Lead Desktop Support Special
Duration of Contract: 1 Year + Extendable
Interview Type: In Person Only
Location: Wilson, NC 27895
Qualifications
Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
Installing and imaging new computers and loading appropriate software for customers
Installing local and network printers and other peripherals and configuration of same
Migrating data and user profiles
Documenting process and procedures related to technical field support activities
Additional Information
Thanks and Regards,
Amrita Sharma
408 766 0000 EXT. 426
amrita.s@)360itpro.com
$44k-71k yearly est. 9h ago
Deployment Specialist
Light & Wonder
Remote support specialist job in Greenville, NC
About Us
Now part of Light & Wonder, Grover Gaming brings a legacy of innovation, integrity, and game design excellence to every aspect of our growing team. Known for award-winning gaming experiences and an energizing workplace culture, Grover has built a reputation as a top employer and a trusted name in charitable gaming. Together, we're expanding our reach and reshaping the future of the industry.
Position Overview
Our Deployment Specialist role is tasked to coordinate and setup new stores and devices across all Grover markets. They'll work with field techs, legal, market managers, customer support, QA, and many others to perform these actions and ensure operations are moving in a timely manner.
Schedule for this role: Wednesday-Saturday 8am-7pm; on call Sat night until Sun 8am
Key Responsibilities
Primary focus is on new location, device setup, additions, replacements of machines and components.
Actively participating in call queue (Round Robin and Zendesk Talk)
Fielding deployment calls and emails.
Communicating the status of a setup, barriers and upon completion to sales members, field techs or distributors.
Following and accurately checking deployment checklists.
Ensuring all checklists are linked to Zendesk tickets and accurately completed.
Updating checklists when necessary and documenting the changes for tracking purposes.
Participating in call rotation from 7pm-8am Monday through Friday and alternating weekend on call.
Actively engaged in training on software updates and new software.
Attending customer and field tech training via phone, email or slack.
Completing departmental tasking distributed by department leadership
Why Join Us?
Work in one of the most innovative sectors of gaming
Competitive pay and benefits
Opportunities for growth and advancement
Be part of a purpose-driven organization that gives back through charitable gaming
A culture rooted in integrity, innovation, and impact
#LI-TD1 #LI-Onsite
Qualifications
Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.
$43k-73k yearly est. Auto-Apply 60d+ ago
Certified Peer Support Specialist (CPSS)
The Enhancement Center 3.4
Remote support specialist job in Greenville, NC
Job DescriptionSalary: $18-$22
GreenvilleNC location APPLY
Role: The Certified Peer SupportSpecialist (CPSS) is primarily responsible for delivering services to members as outlined in the member's Patient Centered Plan (PCP). The CPSS, by definition, is a person in recovery who will utilize his or her personal recovery experience to cultivate hope and optimism for persons in recovery. This position reports to the Peer Support QP.
Examples of work responsibilities: The Certified Peer SupportSpecialist (CPSS) is primarily responsible for delivering services to members as outlined in the member's Patient Centered Plan (PCP). The CPSS, by definition, is a person in recovery who will utilize his or her personal recovery experience to cultivate hope and optimism for persons in recovery. This position reports to the Peer Support QP.
Provide interventions to members on case load including:
Assisting members in developing a network of contacts for information, and developing collaborative, helping
Relationships with others
Assist the individual in developing natural supports
Identifying goals that are important to him or her
Developing his or her specific plans for achieving goals
Developing his or her crisis plan and how to use it
Assisting the individual in the development of self-advocacy skills to improve and increase independence.
Assisting the individual in taking a proactive role in his or her own behavioral and physical health care.
Assisting the individual in carrying out his or her own personal strategies for coping with having a mental illness or substance abuse issue and moving forward in his or her life.
Promote personal growth and development with mental health issues.
Minimum Qualification:
Hold a valid NC Peer SupportSpecialist Certification
Have at least one year of demonstrated recovery time
1 year of experience working with individuals with mental health or substance abuse needs
Be at least 18 years of age
Be able to read write, understand and follow directions
Have basic computer skills for documentation purposes
No substantial findings of abuse or neglect listed on the North Carolina Health Care Personnel Registry.
Knowledge, Skills, and Abilities Required:
Be well established in his or her own recovery
Knowledge and experience working with individuals identified with mental health and
substance abuse needs
Excellent interpersonal and communication skills
Work well within a team and on an individual basis
Willingness to support members in community activities
Ability to work with QP or LP to develop and follow an individual supervision plan
Work Hours:
Varies depending on caseload
Full and part time positions available GreenvilleNC location APPLY
Reports To: QP Supervisor or Licensed Professional Additional Work Information:
Wages: $18.00-$22.00 varies depending on work experience
$18-22 hourly 6d ago
Peer Support Specialist/Mobile Clinic Driver
Monarch 4.4
Remote support specialist job in Rocky Mount, NC
Make a Difference in Someone's Life!
At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.
You Belong at Monarch
You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.
Job Highlights:This Opportunity:Provide peer support services to individuals in the community through Monarch's Mobile Crisis Unit. Staff will be a part of the interdisciplinary team to engage, provide support and resource information to people supported. The Mobile unit will travel daily and provide support in 4 NC counties. Peer Support staff will be responsible in driving 30 foot Mobile Clinic unit to each location daily - with day start/end in Rocky Mount.What You'll Do:
• Provide supportive services through the Mobile Clinic to assist individuals in the community to get linked to and access needed services.
• Responsible for daily driving of 30 foot Mobile clinic unit (similar to a recreational vehicle (RV))
• Responsible for daily checks and maintenance of vehicle (inclusive of water and waste) as per checklist and procedures. Other tasks include but not limited to stocking of care supplies on the Mobile Clinic at start of shift and transfer of unused supplies into main building at the end of shift.
• Ensure Mobile Clinic is secure at end of shift
• Emphasize personal safety, self worth, confidence, growth, connection to the community, boundary setting, planning, self advocacy, personal fulfillment, development of social supports, the helper principle, and effective communication skills.
• Assist individuals in making informed choices with regard to their care and services and other life decisions affecting their illness.
• Assist in the development of comprehensive crisis plans and work with people receiving services to effectively use their crisis plans.
• Assist with self help, advocacy, pre-crisis support, and facilitating an individual with speaking with their employer regarding reasonable accommodations for psychiatric disability.
• Assist the individual supported in conjunction with other team members in developing goals in areas of need and assist in developing person-centered plans.
• Actively function as a member of the interdisciplinary health care team to provide the highest quality of care to the individual.
• Communicate needs and progress of the person supported to supervisor and other professionals as requested.
• Engage in various skill-building activities such as learning how to maintain stable housing, bill paying, cleaning, organizing belongings, building social skills, locating improved housing situations, teaching the individual to identify and prepare healthy foods according to cultural and personal preferences of the individual served and his/her medical needs.
• Documental encounters and contacts made on behalf of people we support; complete and submit billing documentation as appropriate; maintain comprehensive files.
• Maintain positive working relationships within the communities served, including individuals, families, staff, monitoring and licensing agencies, organizations, and funders.
• Develop relationships and referral resources in the communities supported by the Mobile Clinic.
• Provide support as needed to meet the emotional, physical, and medical needs of each person supported.
• Facilitate person-centered, effective, positive relationships with people receiving services using positive approaches that promote self determination in all areas of life.
• Attend regular staff meetings and other required meetings. Convey observations and key issues to supervisor on an on-going basis. Maintain all required training by attending and actively participating in meetings and all required trainings. Maintain certification in all agency, state and federal training requirements.
• Assist new staff and/or current staff with orientation, mentoring, and training.
• Demonstrate knowledge of and comply with all agency policies and procedures.
• Follow service definition guidelines for services being provided.
• Complete all other relevant responsibilities as assigned by the supervisor.
Education We're Looking For:High School Diploma (Required) Certifications We're Looking For:Certified Peer SupportSpecialist (CPSS) - State Division of Mental Health, Developmental Disabilities and Substance Abuse Services (USA), Drivers License (Valid) - USAExperience We're Looking For:Schedule:This is a PRN position. Shift coverage on an as-needed basis.Target Weekly Hours:0Monarch is an Equal Opportunity Employer
Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.
Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************.
This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.
$46k-77k yearly est. Auto-Apply 60d+ ago
Patient Support Specialist - Formerly Incarcerate Transition (FIT) - Freedom Hill Community Health Center
Carolina Family Health Centers, Inc. 4.1
Remote support specialist job in Tarboro, NC
Come join our "Family" and be part of providing healthcare In the Community…For the Community. Carolina Family Health Centers, Inc. provides accessible and affordable health care with excellence...where patients come first. Regardless of an individual's ability to pay or their insurance status, we believe that EVERYONE deserves access to quality health care.
As a nonprofit, federally qualified health center (FQHC), we strive to meet the needs of our community and breakdown barriers that prevent individuals from seeking health care. Our service offering includes primary medical care, behavioral health, pharmacy and dental services in an integrated model that provides a comprehensive approach to care for our patients.
Position Overview
The Patient SupportSpecialist will serve formerly incarcerated individuals who also have chronic disease, mental illness, and or substance use disorder who meet the program requirements. Primary responsibilities will include connecting identified individuals to appropriate health care services and collaboratively create a comprehensive reentry plan.
THIS POSITION OFFERS A 40-HOUR WORKWEEK, NO WEEKENDS, FULL BENEFITS PACKAGE, 12 PAID HOLIDAYS, BI-WEEKLY PAY. THIS POSITION WILL ALSO WORK AT OUR OTHER CLINICS (AND ACCORDING TO THE HOURS OF OPERATIONS) - WILSON COMMUNITY HEALTH CENTER AND HARVEST FAMILY HEALTH CENTER.
Essential Tasks
Provide support, empowerment, nonclinical education, and care coordination services to individuals released from incarceration within the last two years who have chronic disease(s), substance use disorder, and/or mental illness.
Review referrals for The University of North Carolina at Chapel Hill (UNC) Formerly Incarcerated Transition (FIT) program and determine the eligibility of participants based on program requirements.
Assist individuals with linkage to, and enrollment into, primary care services, substance use disorder treatment, and mental health services.
Conduct periodic assessments of an individual's substance use, physical activity, dietary habits, tobacco use, and social and economic resources.
Provide or arrange transportation for ambulatory patients between their homes and clinics, hospitals, or other social agencies when appropriate and necessary.
Experience and Education
* High School Diploma or GED.
* Personal history of incarceration.
* Ability to operate office equipment such as computers and telephones.
* Ability to navigate records keeping system and document work completed.
* History of work in a medical setting preferred, but not required.
* Valid NC Driver License.
Schedule
Monday to Friday
8 am - 5 pm
8 hour shift
Day shift
Physical Requirements
* Constant standing and walking, occasional bending, stooping, lifting, reaching forward and overhead.
* May occasionally be required to lift patients, office equipment and paper, usually not exceeding fifty pounds of direct lift.
* Frequent computer work required.
Benefits
* 401(k) and match
* AD&D insurance
* Dental insurance
* Disability insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Holidays
* Vision insurance
Job Type
Full-time, On site
Base Pay Overview
The starting pay for this position is $12.36 per hour. Please keep in mind that actual salary will vary based on various factors such as qualifications, skills, competencies, and proficiency for the role.
$12.4 hourly 60d+ ago
Construction Support Engineer Pharmaceutical HVAC Systems
Controls & Automation Consultants
Remote support specialist job in Wilson, NC
Were looking for a Construction Support Engineer Pharmaceutical HVAC Systems based in Wilson, NC. This is a Contract position requiring over 5 years of relevant experience. A Bachelors degree in Mechanical Engineering or a related field is strongly preferred.
In this role, youll be responsible for overseeing the installation, documentation, walkdown, and mechanical completion of pharmaceutical HVAC systems. The ideal candidate brings a solid foundation in HVAC systems and thrives in a collaborative environment.
Key Responsibilities
Provide guidance in early Design Phases to the AE on HVAC ductwork, hydronic water piping, and equipment concepts.
Support the mechanical installation of pharmaceutical HVAC and utility systems, ensuring compliance with design specifications, regulatory standards, and project timelines.
Oversee the installation of systems such as air handling units (AHUs), ductwork, exhaust systems, chillers, boilers, and other related utility infrastructure.
Assist in implementing the project's sustainability goals.
Coordinate site-wide piping and equipment design solutions.
Review and approve piping specifications, install specifications, supports, and pipe rack designs.
Determine optimal main ductwork and pipe routes, assist with clash detection via 3D modeling.
Define system boundaries for ease of commissioning.
Participate in 3D model reviews and assess piping progress with master planners.
Review space coordination and equipment routing plans during construction.
Conduct constructability reviews with the site construction team.
Review SOW for tendering of piping and mechanical packages.
Develop AHU handover package requirements with the CQV team.
Review contractor submittals and provide tendering advice.
Support HVAC and equipment works onsite with construction and project controls teams.
Drive progress to meet schedule, cost, and quality targets.
Conduct system walkdowns to verify compliance and readiness for mechanical completion.
Support execution strategy of HVAC TAB.
Coordinate with contractors, engineers, and project teams to address issues and maintain timelines.
Maintain comprehensive documentation of installation and inspection processes.
Ensure systems achieve mechanical completion and are prepared for commissioning.
Troubleshoot and resolve technical issues during construction and commissioning.
Promote a culture of safety, quality, and continuous improvement.
Requirements
Education: Bachelors degree in Mechanical Engineering or equivalent experience.
Technical Expertise: In-depth knowledge of pharmaceutical HVAC systems, cleanroom requirements, and utility infrastructure; familiarity with GMP regulations and industry standards.
Experience: Minimum of 5 years working on mechanical construction of HVAC and utility systems in pharmaceutical or biotech facilities.
Soft Skills: Excellent communication, collaboration, and problem-solving abilities.
Preferred Qualifications
Certification in mechanical engineering, project management, or a related field.
Hands-on experience with validation, qualification, and commissioning activities.
Proficiency in construction management tools and software.
Why Join Us?
Growth Opportunities: Work with a team that will enhance your technical development.
Innovative Environment: Engage with cutting-edge technologies and challenging projects.
Team Culture: Join a collaborative group that values teamwork, transparency, and innovation.
Interview Process
Virtual Interviews: Conducted via Teams or Zoom.
On-Site Interviews: Final discussions may be at the company location in Wilson, NC to meet the broader team.
Additional Information
Must be authorized to work in the U.S. (US Citizen, Green Card, or valid Work Permit).
Ability to attend in-person interviews as necessary.
Job type: Contract position
Full-time
Onsite role
Duration 6-12 Months
Ref#: RY636VYR
$71k-95k yearly est. 60d+ ago
IT Technician
Life Inc. 4.3
Remote support specialist job in Goldsboro, NC
IT Technician
Benefits
Competitive Pay
Medical Insurance
Paid Time Off
Retirement Plan
Longevity Bonus (paid on hire date each year)
Qualifications
Possess education equivalent to one-year certificate from college or technical school; or two years of similar or related experience; or equivalent combination of education and experience
Possess computer skills requiring knowledge of word processing, e-mail, spreadsheet, work order system, and Internet
Must have NC Driver's License
Ability to work well with others, be self-motivated.
Display strong oral and written communication skills.
Possess problem-solving skills.
Physical Strength: Able to lift or move up to 40 lbs. or more
Have visual acuity, depth perception, and ability to adjust
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
Must be authorized to work in United States
Ability to formulate detailed plans and scopes of work
Ability to prioritize and manage tasks
Ability to understand and follow complex and written instructions
Ability to convey complex information to others in training situations
Ability to communicate both verbally and in writing
Ability to analyze and troubleshoot technical and computer-related problems
Ability to do what it takes to meet job requirements
Ability to successfully interact with people
Responsibilities
Provide telephone, remote desktop support and onsite services to users
Provide remote and onsite services to facilities
Open work order tickets, document problems, and reach resolutions quickly
Ability to travel onsite and resolve issues
Install network cable from jack to patch panel if necessary
Install & configure routers, switches, printers, cameras and other network devices
Install and configure wireless devices, access points, repeaters, time clocks, etc.
Perform system upgrades onsite
Install Windows and other software and join PCs and users to domains
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$25k-34k yearly est. Auto-Apply 14d ago
Certified Peer Support Specialist (Goldsboro, Kinston, Wilson, Greenville)
The Wilkinson Firm 4.6
Remote support specialist job in Goldsboro, NC
Join Our Team as a Peer SupportSpecialist!
Are you passionate about making a difference in the lives of others? Our client is seeking dedicated individuals to join our Peer Support Services team and empower adults with mental health and substance abuse challenges on their journey to recovery.
POSITION PURPOSE
Provide transformative, personalized support for adults (18+) with MH/SA disabilities, helping them take charge of their recovery and advocacy processes.
Why You'll Love This Role:
- Impactful Work: Support individuals on their path to recovery.
- Professional Growth: Enhance your skills under the guidance of a Qualified Professional (QP).
- Community Engagement: Connect beneficiaries with vital resources and support systems.
Key Responsibilities:
- Professional Services: Deliver treatment within the scope of your CPSS status.
- Supervision Plans: Implement individualized supervision plans.
- PCP Development: Oversee Person-Centered Plans (PCP).
- Counseling & Support: Provide individual, group, and family counseling.
- Relapse Prevention: Implement strategies involving community and social support.
- Crisis Response: Offer 24/7/365 crisis support, with face-to-face responses within 2 hours.
- Resource Referrals: Ensure timely referrals to community resources.
Training & Development:
- Mandatory Training: Maintain certifications in CPR/First Aid, Client Rights, Confidentiality/HIPAA, and Crisis Intervention.
- Continuing Education: Engage in ongoing education focused on recovery, wellness, and relapse prevention.
Qualifications:
- Certified Peer SupportSpecialist (CPSS): Life experience with mental illness or substance use disorder.
- Recovery Skills: Provide recovery-oriented support services.
- Stability: Established and stable in your own recovery.
- Certifications: Maintain necessary certifications, including NCI and Community First Aid/CPR.
Make a Difference Every Day:
If you're ready to bring your experience, empathy, and expertise to a role where you can truly impact lives, apply now to join our dedicated team of Peer SupportSpecialists!
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Ready to make an impact? Apply today and be part of our mission to support recovery and advocacy in our community!
$24k-32k yearly est. 60d+ ago
Senior Desktop Support Specialist
Novigo Solutions 4.3
Remote support specialist job in Kinston, NC
Novigo Solutions is an end-to-end IT Solutions provider, specialized in full cycle IT services and platform solutions. Novigo focuses mainly on latest technology platforms like Microsoft SharePoint , SalesForce , BI, RPA, E-Content Services, ERP Implementation & Support Services and Mobile Technologies. Novigo has over 200+ full time technical experts working on several leading technology platforms and serving Fortune 500 clients across the globe. Novigo aims to support clients business in a long-term relationship mode. With its unique delivery model, it helps the clients to achieve significant cost saving and business success. Novigo is headquartered in Dallas, Texas and has development centers in Bangalore and Mangalore. Novigo currently operates from India, US, UAE, Oman, KSA and Singapore.
Job Description
Customer Desktop Support candidate needed uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact.
Qualifications
Customer Desktop Support:
Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success.
Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer SupportSpecialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restore, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.
Project Management:
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions.
Leads team efforts and assesses and integrates the skills and strengths of individuals for the project and organizational success. Provides status on project work to management.
Develop and maintain appropriate documentation for all responsible areas:
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.
System Security:
It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$62k-100k yearly est. 60d+ ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Remote support specialist job in Wilson, NC
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$37k-53k yearly est. 60d+ ago
Phone Interview for Desktop Support in Wilson NC
360 It Professionals 3.6
Remote support specialist job in Wilson, NC
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Title/ Designation: Lead Desktop Support Special
Duration of Contract: 1 Year + Extendable
Interview Type: In Person Only
Location: Wilson, NC 27895
Qualifications
Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
Installing and imaging new computers and loading appropriate software for customers
Installing local and network printers and other peripherals and configuration of same
Migrating data and user profiles
Documenting process and procedures related to technical field support activities
Additional Information
Thanks and Regards,
Amrita Sharma
408 766 0000 EXT. 426
amrita.s@)360itpro.com
$44k-71k yearly est. 60d+ ago
Community Support Technician - Client Specific - Kinston
UMHS
Remote support specialist job in Wilson, NC
Job Description
Community Support Technicians needed for the Kinston area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills. Monday, Wednesday and Friday 9:00 a.m. - 3:30 p.m. and Saturday 9:30 a.m. - 3:30 p.m.
Requirements:
Reliable Transportation
Valid Driver's License
High School Diploma or equivalent.
Benefits:
Medical Insurance (full time only)
Dental Insurance
Vision Insurance
Telehealth -On line Doctor (Teledoc)
401K with company match
Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community.
Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse.
Visit us on the web at ************
$44k-66k yearly est. 19d ago
Technical Support Engineer
Echostar 3.9
Remote support specialist job in Greenville, NC
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $20.25/Hour
$20.3 hourly 11d ago
Construction Support Engineer Black Utility Piping Systems
Controls & Automation Consultants
Remote support specialist job in Wilson, NC
Were looking for a Construction Support Engineer Black Utility Piping Systems based in Wilson, NC. This is a Contract position requiring 5-10 years of relevant experience. A Bachelors degree in Engineering or a related field is strongly preferred.
In this role, youll be responsible for supporting design reviews, overseeing installation, documentation, walkdowns, and mechanical completion of black utility systems including Glycol, Hydronic Waters, Steam, and Condensate Systems. The ideal candidate brings a solid foundation in black utility piping systems and thrives in a collaborative environment.
Key Responsibilities
Provide guidance in early design phases on piping and equipment concepts
Assist in implementing the project's sustainability goals
Coordinate piping and equipment design solutions site-wide
Review and approve piping specifications, install specifications, supports, and pipe rack designs
Determine optimal main pipe routes and pipe route philosophy, and detect pipe clashes via 3D modeling during design
Define system boundaries for ease of commissioning
Participate in 3D model reviews and assess piping progress with master planners
Coordinate space and equipment routing plans during construction
Conduct constructability reviews with the site construction team
Review SOW for tendering piping and mechanical packages
Develop piping handover package requirements with the CQV team
Review contractor submittals and provide tendering advice
Support site construction and project controls teams with piping and equipment works
Ensure quality design and installations for Hydronic Water Systems, Glycol, Steam, and Condensate Systems
Drive progress to meet schedule, cost, and quality targets
Conduct system walkdowns for compliance and mechanical completion readiness
Coordinate with contractors, engineers, and teams to address issues and maintain timelines
Maintain accurate documentation of installation and inspection processes
Ensure systems are prepared for commissioning
Troubleshoot technical issues during construction and commissioning
Promote safety, quality, and continuous improvement throughout the project lifecycle
Requirements
Education: Bachelors degree in Engineering or related field or equivalent experience
Technical Expertise: Proficiency in reading and interpreting engineering drawings, P&IDs, and technical specifications; familiarity with 3D modeling and construction management tools is a plus
Experience: Minimum 5 years working on construction and commissioning of utility systems in pharmaceutical or biotech facilities
Soft Skills: Excellent communication, collaboration, and problem-solving abilities
Preferred Qualifications
Certification in project management or a related field
Proficiency in construction and project management software
Hands-on experience with validation and qualification activities
Why Join Us?
Growth Opportunities: Work with a team that will enhance your technical development
Innovative Environment: Engage with cutting-edge technologies and challenging projects
Team Culture: Join a collaborative group that values teamwork, transparency, and innovation
Interview Process
Virtual Interviews: Conducted via Zoom
On-Site Interviews: Final discussions may be at our Wilson, NC location to meet the broader team
Additional Information
Must be authorized to work in the U.S. (US Citizen, Green Card, or valid Work Permit)
Ability to attend in-person interviews as necessary
Job type: Contract position
Full-time
Onsite role
Duration 6-12 Months
Ref#: 63WYWXXW
$71k-95k yearly est. 60d+ ago
IT Technician
Life, Inc. 4.3
Remote support specialist job in Goldsboro, NC
Job Description
IT Technician
Benefits
Competitive Pay
Medical Insurance
Paid Time Off
Retirement Plan
Longevity Bonus (paid on hire date each year)
Qualifications
Possess education equivalent to one-year certificate from college or technical school; or two years of similar or related experience; or equivalent combination of education and experience
Possess computer skills requiring knowledge of word processing, e-mail, spreadsheet, work order system, and Internet
Must have NC Driver's License
Ability to work well with others, be self-motivated.
Display strong oral and written communication skills.
Possess problem-solving skills.
Physical Strength: Able to lift or move up to 40 lbs. or more
Have visual acuity, depth perception, and ability to adjust
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
Must be authorized to work in United States
Ability to formulate detailed plans and scopes of work
Ability to prioritize and manage tasks
Ability to understand and follow complex and written instructions
Ability to convey complex information to others in training situations
Ability to communicate both verbally and in writing
Ability to analyze and troubleshoot technical and computer-related problems
Ability to do what it takes to meet job requirements
Ability to successfully interact with people
Responsibilities
Provide telephone, remote desktop support and onsite services to users
Provide remote and onsite services to facilities
Open work order tickets, document problems, and reach resolutions quickly
Ability to travel onsite and resolve issues
Install network cable from jack to patch panel if necessary
Install & configure routers, switches, printers, cameras and other network devices
Install and configure wireless devices, access points, repeaters, time clocks, etc.
Perform system upgrades onsite
Install Windows and other software and join PCs and users to domains
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
How much does a remote support specialist earn in Greenville, NC?
The average remote support specialist in Greenville, NC earns between $32,000 and $81,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in Greenville, NC