Remote support specialist jobs in Haines City, FL - 289 jobs
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Deal Desk Specialist
Informa 4.7
Remote support specialist job in Auburndale, FL
This role is based in our Auburndale, MA office. Informa TechTarget is seeking a detail-oriented, legal-minded person to join our Deal Desk and Order Management department in the position of Deal Desk Specialist. The Deal Desk Specialist is responsible for reviewing contracts for customers at the pre-sale stage of their proposals. As well as managing the contract process from signed contract to order creation, ensuring we are compliant and set up for successful delivery of our campaigns.
This is a cross-function role that requires the recipient to learn a deep understanding of product logic from set-up to delivery and understanding the fundamentals of contracting within the context of today's fast-paced environment of online media.
Essential Job Functions:
* Collaborate with Sales teams to streamline contract negotiations, resolve deal structure challenges, and ensure timely contract execution while maintaining compliance with company pricing and legal guidelines.
* Field and respond to and/or create redlined documents from/for clients; from small campaign-specific engagements to large, multi-year Enterprise contracts.
* Review client-generated RFPS, NDAs, MSAs, SOWs, for compliance with company standards.
* Draft, review, negotiate, and approve Non-Disclosure Agreements, Purchase Orders, Insertion Orders, and Statements of Work to support sale of media and related products
* Provide support for legal aspects of client vendor procurement approval processes and/or coordinate completion of client vendor technology questionnaires.
* Ability to develop a thorough understanding of processes, product offerings, and appropriate terms and conditions, including but not limited to:
* Pricing models and discounting
* Revenue Recognition
* Approvals collection
* Ability to effectively communicate and coordinate with different internal teams involved in the campaign lifecycle (Sales enablement, Finance and Legal departments, Sales Management, and Products)
$44k-62k yearly est. 11d ago
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360 It Professionals 3.6
Remote support specialist job in Orlando, FL
This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results.
Job Description
Requirement
Must have experience with Windows10
FLVS is seeking one (1) resource to provide desktop technical support for our Infrastructure Services team.
The Infrastructure Services Team requires a technical resource to provide dedicated Tier 2 support for our Laptop Refresh project.
The ideal candidate has experience with Windows 10 laptop provisioning workflows, Windows application setup and configuration, setup and troubleshooting of computer peripherals, and provides excellent customer service.
The resource will augment existing staff and may or may not be assigned project specific duties.
The candidate is expected to meet all due dates and provide all deliverables in accordance with FLVS standards.
The resource duties will be assigned by FLVS staff in accordance with the needs of the team.
Any content developed and/or delivered for these services shall remain solely owned by FLVS.
Additional Information
Kindly share your resume to priya.sharma@_360itpro.com or call me on
510-254-33-00 Ext. 130
$42k-53k yearly est. 15h ago
IT Operations Specialist
Exxact Express 4.4
Remote support specialist job in Lakeland, FL
Title: IT Operations Specialist Type: Full time, Salaried **This is an onsite role in Lakeland, Florida. Work schedule: Monday-Friday, 8am-5pm** Summary We are seeking a proactive and versatile IT Operations Specialist to join our team in Lakeland, Florida. In this vital onsite role, you will be responsible for supporting and maintaining our IT infrastructure-including laptops, desktops, networking, and peripheral devices. This position plays a crucial role in ensuring seamless day-to-day operations, with a strong focus on Electronic Data Interchange (EDI) support and general hardware setup. You'll also contribute to the implementation and maintenance of strategic IT systems, such as Transportation Management Systems (TMS), and support various technological initiatives across the organization. Essential Duties and Responsibilities
Serve as the first line of onsite IT support by diagnosing and resolving hardware, software, and network issues.
Oversee and maintain EDI integrations to ensure accurate and timely data flow- critical to supply chain operations and planning.
Perform hands-on installation, configuration, and deployment of desktops, laptops, printers, network hardware, and other peripherals.
Coordinate software installations, hardware repairs, and system updates.
Support and maintain digital phone systems (e.g., Spectrum, Cisco).
Proactively document troubleshooting steps, solutions, and support tickets in an organized and timely manner.
Work closely with cross-functional teams to support ongoing IT projects and process improvements.
Skills and Qualifications
Strong interpersonal skills, including clear communication, active listening, and customer-focused support.
Excellent analytical and problem-solving abilities with attention to detail.
Ability to manage multiple priorities in a fast-paced, dynamic environment.
Eagerness to learn and adopt new technologies.
Strong understanding of IT support tools and best practices.
Familiarity with key organizational IT systems and how they support business operations.
Technical Competencies and Experience
1-2 years of hands-on IT support experience.
Solid understanding of desktop and network troubleshooting.
Demonstrated experience with EDI integration and support-preferably in logistics, supply chain, or manufacturing.
Experience with Transportation Management Systems (McLeod preferred).
Familiarity with PowerBI and data visualization tools is a plus.
Preferred IT certifications: CompTIA A+, Network+, Security+, Dell, Microsoft, or SonicWall.
Working knowledge of computer networks, security, and hardware/software configuration.
$54k-72k yearly est. 60d+ ago
Skilled Contract Technician
Smart 4.4
Remote support specialist job in Orlando, FL
Smart has provided quality support to the themed entertainment industry. We specialize in new attractions, renovations, upgrades, scheduled maintenance, and project management.
Job Description
We are seeking a hard-working and reliable Skilled Contract Technician to join our team. You will participate in a variety of theme park and construction projects and follow plans and instructions from the site supervisor. Although experience isn't essential, you will have to be physically fit and a fast learner.
To be successful in this position, you will work well as part of a team, enjoy working outdoors, and be able to perform strenuous physical tasks.
Responsibilities:
· Preparing job sites, materials, and tools
· Maintenance installation and support
· Use construction and maintenance tools and equipment to complete daily tasks
· Loading and unloading of materials, tools, and equipment
· Removing debris, garbage, and dangerous materials from sites
· Follow instructions from supervisors to perform manual labor tasks
· Put together and take apart temporary structures
· Follow instruction from Smart Lead & Supervisors
· Perform site clean-up.
· Other duties as assigned
Qualifications
Perform necessary tasks in a safe manner
Must have reliable transportation
Ability to multi-task/cross train with-in various departments
Able to physically handle all cleaning tasks, driving tasks and all tasks required
Reliable
Must be able to stand and walk entire shift for the general labor position
Drive to excel and grow within the company is a plus
Ability to lift up to 50 lbs
18 Years or older;
Must have PPE, and steel toed boots (these can be provided)
Additional Information
All your information will be kept confidential according to EEO guidelines.
$46k-67k yearly est. 60d+ ago
IT Help Desk Technician
Currency Exchange International 4.6
Remote support specialist job in Orlando, FL
Job Description
Currency Exchange International (CXI) is a Financial Services and Technology Provider based in Orlando, Florida.
Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI's primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options.
Visit our website to learn more about life at CXI: ***************************************
Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies.
Our Values:
Customer First -
We earn the right to be our clients' first choice.
Integrity
-
We hold ourselves to the highest standard to build trust.
Collaborative
-
We always win as a team.
Innovative
-
We find new methods to deliver change and advance technology to the industry.
Passionate
-
We are driven to be the best in class.
Currency Exchange International is looking for a proactive, results-driven, and organized professional to the join the team as an IT Help Desk Technician at our office in Orlando, FL!
Essential Functions:
Assisting with local helpdesk issues
Responding to help requests from remote branch locations and offices including the use of remote access tools and troubleshooting with end-users over the phone or messenger
Thoroughly documenting completed work using the company ticketing system
Hands-on work for various cabling or installation purposes within the office, which may require climbing a ladder and using basic tools
Provide on-call support to office users during some off-hours
Knowledge in the following areas are necessary:
Strong knowledge of Windows 7, 8.1, 10, Server 2008, Server 2008 R2, Server 2012 R2 and various administrative tasks
Experience with remote access software such as Screenconnect, Teamviewer, or Remote Desktop
Troubleshooting Windows installation issues including drivers, printers, scanners, and other software
Formatting and installing Windows Operating Systems, either manually or via mass-imaging technologies, like MDT
Using a ticketing system for prioritizing and documenting progress on issues and projects within the company and department
Familiar with patch management and asset inventory technologies and methodology
Proficiency with OS-native or OS-agnostic programming languages to be used for scripting automated tasks
Cutting and terminating Ethernet patch cables
Enthusiasm and a genuine interest in technology
Competencies:
Action Oriented
Functional Skills
Situational Adaptability
Effective Communication
Optimizes Work Processes
Nimble Learning
Required Education and Experience:
Experience in a PC/local area network support environment.
Strong technical knowledge of PCs, laptops, printers, and peripheral hardware devices.
Strong working knowledge of Windows, Microsoft Office, MS-DOS, communications software, virus protection, and diagnostic software.
Ability to diagnose and resolve onsite and remote PC related computing problems.
Benefits:
Commuter Reimbursement - CXI will pay the driving toll, bus or metro cost in and out of work
Holiday Pay - 11 days of paid designated holidays annually
Vacation Pay - 10 days of paid vacation time off annually
Sick/Personal Days - 5 days of paid sick/personal time off annually
401K Plan - Company matches at 5%
Health/Dental/Vision - 60% payment of the Health/Dental/Vision Insurance premiums
Short and Long-Term Disability - Plan premiums are fully covered by CXI
Currency Exchange International is committed to providing a fair and inclusive interview process for all candidates. We invite and support applications from individuals with disabilities. Accommodations are readily available upon request to ensure that candidates can fully participate in every stage of the selection process.
$27k-51k yearly est. 5d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Remote support specialist job in Longwood, FL
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$34k-46k yearly est. 60d+ ago
Desktop Support Technician(Automotive)
Automotive Services Network 3.4
Remote support specialist job in Winter Park, FL
Job Description
Desktop Support Technician - Holler-Classic Family of Dealerships
Holler-Classic Family of Dealerships, an
Automotive News
Top 150 dealership group with 12 dealerships serving the Central Florida market, has been proudly family-owned since 1938. Our Buy Smart - Be Happy brand promises include Our Best Price First, Pure and Simple and Commission-Free Sales. The perfect candidate will be based in our Group's home office in Winter Park (conveniently located off Lee Rd. exit on I-4).
As a Desktop Support Technician, you will have the opportunity to make a positive impact on our business and the lives of team members and customers every day. We are looking for a driven, dedicated individual who is excited by the opportunity to join a successful, growing team and continue to drive home the culture of success that has been built over nearly nine decades.
Duties and Responsibilities include, but are not limited to, the following:
· Provide technical support for desktops, laptops, and mobile devices (primarily Windows environment, with some mac OS and Android endpoints)
· Set up and troubleshoot hardware: monitors, docking stations, printers, and peripherals
· Install, configure, and maintain software applications and operating systems
· Support business specific software applications, such as:
o DMS - Auto/Mate, Reynolds & Reynolds
o F&I Menu - Darwin
o Service Lane Technology - xTime, my Kaarma, TruVideo
o Quickbooks
o Marketron
· Provide support for Microsoft 365 (Outlook, Teams, Word, Excel, etc.)
· Perform basic network troubleshooting (Wi-Fi, VPN, DNS)
· Manage user accounts and permissions in Active Directory/Azure AD
· Use remotesupport tools to assist users at Company's 16+ locations
· Document issues and resolutions in a ticketing system
· Assist with device imaging, deployment, and inventory management
· Support employee onboarding and offboarding (equipment setup, access provisioning)
· Enforce security best practices (MFA, secure password policies, device encryption)
Additional duties,
as assigned by management
Requirements:
Minimum of two years of prior desktop support experience
Strong communication skills with the ability to support users from entry-level to C-suite (via phone, email/chat, or in person)
Ability to lift up to 50 lbs.
Willingness to serve in on-call rotation (typically one weekend per month)
Benefits:
401(k) & 401(k) Matching
Employee Assistance Program
Health Insurance
Dental Insurance
Vison Insurance
Life Insurance
Flexible Spending Account
Paid Time Off After 6 months
Referral Program
Associate Discount Program
Supervisory Responsibilities
None
Job Type:
Full-Time
Schedule:
Ability to work a flexible schedule
Pay:
$19-$23/hr
Holler and Classic Family Collection of Dealerships is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or other legally protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We participate in the E-Verify program. Upon an applicant's request, Holler and Classic Family Collection of Dealerships will consider reasonable accommodation to complete the application process.
********************************************************************************************
$19-23 hourly 24d ago
Vehicle Product Application Specialist
Integro Professional Services, LLC 4.2
Remote support specialist job in Haines City, FL
Job Description
Hiring Immediately! INTEGRO has immediate opportunities available for those with and without any prior experience.
JOIN OUR TEAM
With over 40 years in the automotive industry, INTEGRO is a fast-growing company looking to expand our team with people who have great character, take pride in their work, and want to build a career.
INTEGRO is looking for individuals to join our team at one of our dealership locations and seeking those who are self-motivated with a strong work ethic and great attention to detail. As part of our team, you will be working onsite at one of our automotive dealership locations processing both new and used vehicle inventory, playing a key contributing role in providing exceptional customer service.
No prior automotive experience is required - paid onsite training is available!
What we offer:
Competitive compensation with bonus/incentive potential
Payroll processed weekly with direct deposit
Healthcare options including medical, vision, and dental
401(k) savings and retirement plans
Life insurance
Paid time off
Paid onsite training with growth opportunities
Full-time and part-time positions available
What we are looking for:
Respectful and reliable with a positive “team-player” mindset.
Exceptional attention to detail.
Strong work ethic with the ability to work in a fast-paced, customer service-driven environment.
Present yourself well with a clean, professional appearance.
Excellent communication and time management skills.
Flexible schedule and available weekends.
Proactive, reliable, and trustworthy.
Takes pride in their work and enjoys working outdoors.
Valid driver's license with a clean driving record.
Pass drug screening and background check.
Prior automotive experience is a plus but not required.
Overview of this position's responsibilities:
Clean/wash exterior and interior of vehicles, including washing cars applying exterior and interior protectants.
Printing and applying marketing or vehicle information.
Checking and filling tire pressure.
Inspect vehicles for noticeable defects and communicate all defects to the manager.
Must maintain a safe, clean, and organized work area.
Follow all safety instructions and company policies.
Provide exceptional customer service and work with your team to ensure all customer needs are met.
Other duties may be assigned based on location requirements.
This position does require frequent movement and getting into and out of vehicles repeatedly during each work shift. Portions of this work may be completed inside or outside under varying climate conditions.
Flat-Rate Positions Available: Rates from $600 - $850 weekly! Apply with us and start your future today!
With over 40 years in the automotive industry, we have provided a wide range of products and services to all levels within the automotive sector. If you are looking for a career in the automotive industry, this is an excellent opportunity for you.
INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.
INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.
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KeCghS7bzX
$600-850 weekly 10d ago
Brazil Tax Application Specialist
Tata Consulting Services 4.3
Remote support specialist job in Clermont, FL
Must Have Technical/Functional Skills * Brazilian Citizenship (Mandatory) * Fluent in Portuguese (Mandatory) * Strong functional knowledge of Brazilian tax applications, specifically: o Thomson Reuters Mastersaf DFE o Thomson Reuters TaxOne * Experience with SAP integration for tax applications.
* Basic understanding of cloud technologies (AWS, Azure, or GCP).
Roles & Responsibilities
* Implement and support Thomson Reuters tax solutions for Brazil, specifically Mastersaf DFE and TaxOne.
* Ensure compliance with Brazilian tax laws and localization requirements.
* Collaborate with cross-functional teams to integrate tax applications with SAP systems.
* Participate in full-stack development activities for custom solutions:
o Front-End: React.js
o Back-End: Node.js or equivalent technologies
* Assist in designing and implementing cloud-based solutions (basic cloud knowledge required).
* Troubleshoot and resolve issues related to tax applications and integrations.
* Provide documentation and training for implemented solutions.
Generic Managerial Skills, If any
Preferred Qualifications (Good to Have):
* Hands-on experience in Full Stack Development:
o Front-End: React.js
o Back-End: Node.js, Java, or similar
* Familiarity with API integration and middleware solutions.
* Knowledge of Brazilian tax compliance processes and reporting.
Soft Skills:
* Strong analytical and problem-solving skills.
* Excellent communication and collaboration abilities.
* Ability to work independently and in a team environment.
Base Salary Range: $90,000 - $110,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SV2
#LI-KUMARAN
$90k-110k yearly 40d ago
Application Specialist - Florida Territory
GWS Tool Group 3.6
Remote support specialist job in Tavares, FL
Job Title: Application Specialist
Company: GWS Tool Group
Department: Sales
Reports to: District Sales Manager
Classification: Exempt
Travel: Travel Required
We are seeking an Applications Specialist of Solid Round and Insert Cutting Tools. A successful representative is responsible for account management and generating new opportunities for the organization. The main task involves understanding customers' needs in metalworking, as well as educating customers, prospects, and distributors of GWS Tool Groups products and capabilities. It is essential for the applications specialist to effectively provide detailed information on various products, programs or services offered by GWS Tool Group, but also clearly and effectively communicate what the customer needs back to the GWS Tool Group team.
Supervisory Responsibilities:
none
Duties/Responsibilities:
Scheduling appointments, meeting existing customers in order to review customer applications and product requirements and to determine opportunities.
Effective planning to conduct sales presentations by meeting customers physically on a daily basis.
Liaising between the company and the customers for up-to-date conditions on pricing, service, and latest product release launches.
Generating and developing prospect accounts to increase revenue, by partnering with the distribution chain.
Continuously updating all customers on company product modifications, changes, and enhancements.
Enhancing up to date knowledge on new products, procedures, services, and tools by attending departmental and training meetings.
Maintaining professionalism, diplomacy, sensitivity, and tact to portray the company in a positive manner.
Effectively attending conferences and trade shows.
Using marketing data to maximize sales effectiveness and efficiency by using relevant sales management tools.
Organizing joint sale calls and attending them with distributors.
Preparing reports for sales and marketing and maintaining expense accounts.
Updating and maintenance of customer accounts including contact names and numbers for future sales.
With the help of inside sales support, provide product quotes to customers as needed.
Ensuring follow-up after passing leads to managers with complete profile customer information, calls-to-action, sources, dates.
Education and Experience:
1-3 years Strong Manufacturing background with a focus in Milling, Turning, Grooving
Knowledgeable in tooling and manufacturing process
Ability to assist customers with processing parts and correct application of tools.
Job shop experience is high in regard
Assisting customers with proper speeds and feeds for materials used.
Experience in designing special tools is highly regarded
Experience processing customer parts from drawing to finished product.
Account management for current customers
Proven ability to develop new customers is ideal.
Degree in any field of sales and marketing is highly regarded
Required Skills/Abilities:
Capable of preserving confidential or sensitive information.
Effective time management, organization and multi-tasking skills.
Special people skills to deal with customers and an outgoing personality.
Able to prospect new accounts.
Effective written and verbal communication skills.
Very good team player and should work well under pressure.
Proficient in Microsoft Excel.
Requires knowledge and some experience in own discipline through education and experience.
Has some knowledge of business and its various aspects but is still acquiring further knowledge and experience.
No supervisory responsibilities; accountable for developing functional contribution.
Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments.
Exchanges simple information, asks questions and checks for understanding.
Use assigned methods, tools and processes. Support sharing of best practices.
Physical Requirements:
Must be able to lift 15 pounds at times.
Must be able to travel.
Must have a valid driver's license and the ability to travel 50%
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
$71k-105k yearly est. Auto-Apply 60d+ ago
Information Technology
Vp 3.9
Remote support specialist job in Orlando, FL
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$40k-73k yearly est. Auto-Apply 60d+ ago
IT Technician
Miami Beach Medical Group
Remote support specialist job in Orlando, FL
Clinical Care Medical Centers is looking for an IT technician responsible for providing technical support and assistance to users and organizations regarding computer systems, hardware, software, networks, and related technologies. Their key responsibilities include troubleshooting technical issues, maintaining hardware and software, managing networks, ensuring security measures, and offering user training and documentation. IT technicians should possess strong problem-solving skills, attention to detail, effective communication abilities, and the capability to stay updated with the latest technologies.
The Technician will support the following locations:
Orlando, Winter Haven, Plant City, and Lakeland
.
Duties and Responsibilities
Set up, configure, and install hardware and software solutions.
Diagnose and resolve technical hardware and software issues.
Travel to sites to provide hands-on technical support and troubleshooting.
Respond to issues in a timely and efficient manner.
Collaborate with the internal IT team, sharing information and escalating more complex issues when necessary.
Document and track all support activities in a ticketing system.
Maintains an up-to-date inventory of equipment.
Provides remote troubleshooting of network, PC, or software issues using remote tools.
Ensure proper cable management.
Abide by company policies and procedures.
Comply with HIPAA regulations.
Performed other duties as assigned.
Requirements / Education / Licenses
Two (2) years minimum work experience in an IT-related field.
Valid driver's license and clean record.
Reliable transportation and ability to commute to sites as needed.
Ability to lift and carry heavy equipment as needed.
Strong knowledge of Microsoft Windows, Apple Mac OS, Office Suite, and Microsoft Active Directory.
Familiarity with troubleshooting hardware, software, and network issues.
Proficiency with network concepts (e.g. DNS, DHCP, LAN, WAN, VPN, etc.).
Relevant certifications (e.g. CompTIA A+, ITF +, Network +, Server +) are a plus.
Fluent in English and Spanish preferred.
Excellent communication and customer service skills.
Strong organizational skills and ability to multi-task effectively.
Detail-oriented and able to work efficiently in a stressful environment.
Strong organizational skills and ability to multi-task effectively.
Strong sense of teamwork and be able to manage a high volume of interpersonal relationships with tact and diplomacy.
Must be able to work independently and relate well with all levels of individuals within the organization.
Must be able to follow policies and procedures and work flexible schedule and location.
Must be able to work with the Practice Management and/or Electronic Health Record System.
Must be able to complete an Access Application.
At Clinical Care Medical Centers, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable law. Clinical Care Medical Centers believes that diversity and inclusion among our employees is critical to our success as a company. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.
$32k-57k yearly est. Auto-Apply 60d+ ago
IT Technician
Coraltreehospitality
Remote support specialist job in Orlando, FL
The IT Technician (Help Desk Tech) is responsible for assisting the Area IT Director in providing an exceptional quality network/computer function for all team members of the Lake Nona hotels. In this role you are responsible for all aspects of user support. Including tracking, research, review, and remediation of items. For all systems users at assigned locations. Hardware and software configuration and support for end user equipment. Ordering and inventory control for user assigned equipment. Workflow planning, time management and projects related to end user support.
Responsibilities
Provide Technical support for the Lake Nona hotels internal telephone systems.
Setup, maintain, and troubleshoot computer hardware.
Maintain accurate documentation of all Lake Nona hotels internal IT systems.
Provide both phone and on-site help desk support to end users.
Provide technical support for network and local printers and multifunction devices.
Install, configure, and troubleshoot desktop software applications.
Work with technical support vendors to resolve server-based application issues.
Setup new user logon and email accounts.
Provide on-call weekend and night help desk support regularly.
Follow all IT policies and procedures established in conjunction with IT Director and the corporate IT standards.
Perform all other duties as assigned.
70
%
10%
End user support
System configuration and setup
10
%
IT audit standards and security
5
%
Project Assignments
5
%
Inventory management and equipment procurement
Qualifications
Minimum 2 years of experience in a computer support environment.
Proficient knowledge of Microsoft Windows operating systems and configuration.
Advanced understanding of network basics and TCP/IP standards.
Demonstrated ability to troubleshoot and solve IT issues.
Strong written and oral communication skills.
Time management skills and ability to work in a demanding environment with multiple deadlines.
Organized and can work effectively independently and in a team environment.
Delivers consistent service to all users of differing skill levels and requirements.
Some travel may be required.
Flexible to work evenings, weekends, holidays, after hour schedules and to be on call regularly.
Demonstrated ability to troubleshoot and solve IT issues.
Working Environment/Physical Demands:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.
While performing the duties of this job, the team member is regularly required to walk, and stand, 6-8 hours per day, and may have exposure to basic cleaning supply chemicals.
The team member is occasionally required to climb and use balance. Additionally, they will frequently be asked to use their hands and arms to reach, carry, pull, and lift up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.
While performing the duties of this job, the team member will experience temperature fluctuations (heat, humidity), and moderate to high noise levels.
Note: This is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. This job description is subject to change at any time. The team member will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.
$32k-57k yearly est. Auto-Apply 35d ago
IT Technician
Labanswer
Remote support specialist job in Orlando, FL
LabAnswer is the leading and largest laboratory informatics consultancy; combining science, laboratory, regulatory and information technologies. We have the people, processes, methodologies, IP and experience to deliver comprehensive laboratory informatics solutions.
LabAnswer has architected, implemented, deployed and/or supported hundreds of major scientific informatics systems across more than a thousand laboratories. LabAnswer performs significant laboratory automation work in pharmaceuticals, bio-pharmaceuticals, medical devices, forensics, and life sciences research laboratories spanning research, development and manufacturing/QC operations.
The LabAnswer team has a rare combination of laboratory science, IT, business and regulatory expertise. We specialize in helping companies strategize, architect, implement and support scientific data management and laboratory automation projects.
This position is based in Orlando, Florida and some travel is required.
Job Description
•Implement and troubleshoot computer components and network hardware
•Experienced in installing, operating, and maintaining computer processors, displays, and input/output devices and associated hardware interfaces
•System administration experience
•Unit test development work, debug applications, investigate and resolve issues
•Perform technical tasks like installations, environment refreshes, performance monitoring, etc.
•Provide level of effort estimates in support of the development of new functionality
•Identify and communicate issues and risks as needed
Qualifications
Minimum Qualifications:
•4 Year degree in an applicable field
•Excellent written and verbal communications skills
•Excellent organizational skills
•1-3 Years of experience in IT experience
•1-3 Years of experience working in regulated environments
•Demonstrated experience configuring and customizing applications
•Experience working with Oracle, SQL Server or comparable databases
•Familiarity with database design principles
•System administration experience
•Experience in Investigating, debugging and resolving issues
•Must be willing and to accept travel requirements up to 25%
•Candidate must be able to climb stairs, balance, stoop, kneel, crouch or crawl around and lift a maximum of 50 lbs in a test environment
Desired Qualifications:
•Vendor application certification
•PL/SQL knowledge is a plus
•Experience working in citrix environments is a plus
•Other lab experience is a plus
Please apply directly for this position at **********************************************************************************
Additional Information
We offer comprehensive benefits to regular full-time employees including but not limited to
:
•Unlimited ceiling for professional growth opportunities within LabAnswer
•You will also have opportunities to take advantage of training programs to advance your career; our extensive online library includes a assortment of technical and professional training tools and resources
•Opportunities to work across a variety of industries (Pharmaceutical, Medical Device, Consumer Products, Energy, Environmental, Forensics, Genomics, Government etc.)
•Opportunities to work across a variety of laboratory environments (analytical testing, biotech, clinical trials, forensics, medical device, pharmaceutical, public health and research hospitals)
•Comprehensive health and welfare programs to fit your individual or family's needs:
•Health Insurance
•Dental Insurance
•Vision Insurance,
•401(k) Retirement Saving that includes a generous employer match
•Paid Time Off (vacation, sick, holiday)
•Company Paid Life Insurance
•Company Paid Short and Long Term Disability Insurance
•Wellness Plans and Rewards
•Strong company values of team work, culture and values, personal and professional development, work-life balance, and recognition
•Competitive compensation with opportunities to participate in employee bonus plan and travel bonus plan
At LabAnswer we offer a very competitive compensation package based on experience and education. We are looking for exceptional people to join our team, those who are looking to join an organization for the long term. We invite you to visit ***************** to review our Employee Value Proposition and Philosophy, and welcome you to apply, or refer a candidate to apply, through our careers page for employment consideration.
$32k-57k yearly est. 15h ago
Underwriting Support Specialist
Frontline Insurance
Remote support specialist job in Lake Mary, FL
At Frontline Insurance, we are on a mission to Make Things Better, and our Underwriting SupportSpecialist plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.
What makes us different? At Frontline Insurance, our core values - Integrity, Patriotism, Family, and Creativity - are at the heart of everything we do. We're committed to making a difference and achieving remarkable things together. If you're looking for a role, as a Underwriting SupportSpecialist, where you can make a meaningful impact and grow your career, your next adventure starts here!
Our Underwriting SupportSpecialist enjoys robust benefits:
Hybrid work schedule!
Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
Financial Security: 401k Retirement Plan with a generous 9% match
Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.
What you can expect as a Underwriting SupportSpecialist:
Handles and processes returned mail per guidelines which includes sorting, scanning, sending agency
notifications and documenting policies as needed.
Scans documents into imaging system, links items to policies, and identifies document types for workflow
management purposes.
Processes simple to moderate endorsements not limited mortgage changes, mailing and property address changes.
Answers telephone inquiries from policyholders and mortgage companies regarding the verification of coverage and
billing information.
Answer policyholder calls about setting up the customer portal and resetting passwords.
Handles linking of the queues in Image Now to ensure endorsement work is routed accordingly.
Assists with projects that will allow the personal lines underwriting department to be more efficient and
accurate
Performs light data entry according to defined guidelines.
Performs other job-related duties as assigned.
What we are looking for as a Underwriting SupportSpecialist:
High school diploma or general education degree (GED); additionally, any undergraduate education desirable, or one to three years insurance related experience and/or training; or equivalent combination of education and experience.
Must have an active 20-44 insurance license.
Why work for Frontline Insurance?
At Frontline Insurance, we're more than just a workplace - we're a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity.
We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.
Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$39k-58k yearly est. 47d ago
IT Engineer
AA Metals Inc. 3.9
Remote support specialist job in Orlando, FL
Job Description
Job Title: IT Engineer
Reports To: Vice President of Information Technology
AA Metals, Inc. is one of the largest and fastest growing distributors of quality aluminum and stainless products with four operational centers globally. We source from mills around the world and stock metals in our strategically located warehouses in North America. We have twice been recognized by Inc. Magazine as one of the fastest growing U.S. companies. With a strong focus on excellence, innovation, and customer satisfaction, we are dedicated to sourcing and delivering metal solutions that meet the diverse needs of our clients.
IT Engineer Position Summary
This position provides hands-on support for IT hardware infrastructure while applying a solid working knowledge of software applications. The role focuses on the deployment, maintenance, and optimization of physical IT assets, along with supporting operating systems, enterprise applications, and end-user technologies. The individual will troubleshoot issues and develop effective solutions across both hardware and software environments.
IT Engineer Key Responsibilities
Install, configure, maintain, and troubleshoot servers, desktops, laptops, and peripheral hardware.
Manage enterprise-class hardware platforms, including servers, storage, and networking equipment.
Perform hardware diagnostics, repairs, upgrades, and preventative maintenance.
Support data center and on-premises infrastructure, including rack/stack, cabling, and power management.
Coordinate hardware lifecycle management, including procurement, deployment, and asset tracking.
Install, configure, and support Windows and Linux operating systems.
Assist with server builds, virtualization platforms, and basic cloud-connected infrastructure.
Support Active Directory user and device management.
Perform system updates, patching, and performance monitoring.
Provide support for standard business software applications (e.g., Microsoft Office, collaboration tools, line-of-business applications).
Assist with software installations, upgrades, licensing, and troubleshooting.
Work with application owners and vendors to resolve technical issues.
Support basic scripting or automation tasks as needed.
Provide Tier 2 technical support for hardware- and software-related issues.
Support desktop and laptop deployments, imaging, and refresh cycles.
Document system configurations, procedures, and troubleshooting steps.
Follow IT best practices for security, compliance, and change management.
IT Engineer Qualification Requirements
Education
Bachelor's Degree in Information Technology, Computer Engineering, or a related field, or equivalent professional experience.
Experience
3-5 years of experience in IT engineering or technical support roles with a strong emphasis on hardware.
Experience supporting enterprise or mid-sized corporate environments preferred.
Required Skills & Technical Knowledge
Hardware: Servers, desktops, laptops, peripherals, storage devices
Operating Systems: Windows 10/11, Windows Server; basic Linux knowledge
Networking: Basic understanding of LAN/WAN, switches, routers, and cabling
Virtualization: Working knowledge of VMware, Hyper-V, or similar platforms
Software Applications: Microsoft Office / Microsoft 365 and common enterprise applications
Troubleshooting: Strong diagnostic and problem-solving skills
Documentation: Ability to create and maintain technical documentation
Preferred Skills
Experience with hardware vendors such as Dell, HP, or Lenovo
Familiarity with backup solutions and basic disaster recovery concepts
Exposure to cloud platforms such as Azure or AWS
Basic scripting (PowerShell, Bash) a plus
Strong attention to detail and organization
Ability to work independently and as part of a team
Effective communication skills with technical and non-technical users
Willingness to learn and adapt to new technologies
$70k-96k yearly est. 14d ago
Desktop Support Technician(Automotive)
Automotive Services Network 3.4
Remote support specialist job in Winter Park, FL
Desktop Support Technician Holler-Classic Family of Dealerships
Holler-Classic Family of Dealerships, an
Automotive News
Top 150 dealership group with 12 dealerships serving the Central Florida market, has been proudly family-owned since 1938. Our Buy Smart Be Happy brand promises include Our Best Price First, Pure and Simple and Commission-Free Sales. The perfect candidate will be based in our Group s home office in Winter Park (conveniently located off Lee Rd. exit on I-4).
As a Desktop Support Technician, you will have the opportunity to make a positive impact on our business and the lives of team members and customers every day. We are looking for a driven, dedicated individual who is excited by the opportunity to join a successful, growing team and continue to drive home the culture of success that has been built over nearly nine decades.
Duties and Responsibilities include, but are not limited to, the following:
Provide technical support for desktops, laptops, and mobile devices (primarily Windows environment, with some mac OS and Android endpoints)
Set up and troubleshoot hardware: monitors, docking stations, printers, and peripherals
Install, configure, and maintain software applications and operating systems
Support business specific software applications, such as:
o DMS Auto/Mate, Reynolds & Reynolds
o F&I Menu Darwin
o Service Lane Technology xTime, my Kaarma, TruVideo
o Quickbooks
o Marketron
Provide support for Microsoft 365 (Outlook, Teams, Word, Excel, etc.)
Perform basic network troubleshooting (Wi-Fi, VPN, DNS)
Manage user accounts and permissions in Active Directory/Azure AD
Use remotesupport tools to assist users at Company s 16+ locations
Document issues and resolutions in a ticketing system
Assist with device imaging, deployment, and inventory management
Support employee onboarding and offboarding (equipment setup, access provisioning)
Enforce security best practices (MFA, secure password policies, device encryption)
Additional duties,
as assigned by management
Requirements:
Minimum of two years of prior desktop support experience
Strong communication skills with the ability to support users from entry-level to C-suite (via phone, email/chat, or in person)
Ability to lift up to 50 lbs.
Willingness to serve in on-call rotation (typically one weekend per month)
Benefits:
401(k) & 401(k) Matching
Employee Assistance Program
Health Insurance
Dental Insurance
Vison Insurance
Life Insurance
Flexible Spending Account
Paid Time Off After 6 months
Referral Program
Associate Discount Program
Supervisory Responsibilities
None
Job Type:
Full-Time
Schedule:
Ability to work a flexible schedule
Pay:
$19-$23/hr
Holler and Classic Family Collection of Dealerships is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or other legally protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We participate in the E-Verify program. Upon an applicant's request, Holler and Classic Family Collection of Dealerships will consider reasonable accommodation to complete the application process.
********************************************************************************************
$19-23 hourly 8d ago
Vehicle Product Application Specialist
Integro Professional Services, LLC 4.2
Remote support specialist job in Orlando, FL
Job Description
Hiring Immediately! INTEGRO has immediate opportunities available for those with and without any prior experience.
JOIN OUR TEAM
With over 40 years in the automotive industry, INTEGRO is a fast-growing company looking to expand our team with people who have great character, take pride in their work, and want to build a career.
INTEGRO is looking for individuals to join our team at one of our dealership locations and seeking those who are self-motivated with a strong work ethic and great attention to detail. As part of our team, you will be working onsite at one of our automotive dealership locations processing both new and used vehicle inventory, playing a key contributing role in providing exceptional customer service.
No prior automotive experience is required - paid onsite training is available!
What we offer:
Competitive compensation with bonus/incentive potential
Payroll processed weekly with direct deposit
Healthcare options including medical, vision, and dental
401(k) savings and retirement plans
Life insurance
Paid time off
Paid onsite training with growth opportunities
Full-time and part-time positions available
What we are looking for:
Respectful and reliable with a positive “team-player” mindset.
Exceptional attention to detail.
Strong work ethic with the ability to work in a fast-paced, customer service-driven environment.
Present yourself well with a clean, professional appearance.
Excellent communication and time management skills.
Flexible schedule and available weekends.
Proactive, reliable, and trustworthy.
Takes pride in their work and enjoys working outdoors.
Valid driver's license with a clean driving record.
Pass drug screening and background check.
Prior automotive experience is a plus but not required.
Overview of this position's responsibilities:
Clean/wash exterior and interior of vehicles, including washing cars applying exterior and interior protectants.
Printing and applying marketing or vehicle information.
Checking and filling tire pressure.
Inspect vehicles for noticeable defects and communicate all defects to the manager.
Must maintain a safe, clean, and organized work area.
Follow all safety instructions and company policies.
Provide exceptional customer service and work with your team to ensure all customer needs are met.
Other duties may be assigned based on location requirements.
This position does require frequent movement and getting into and out of vehicles repeatedly during each work shift. Portions of this work may be completed inside or outside under varying climate conditions.
Flat-Rate Positions Available: Rates from $500 - $850 weekly! Apply with us and start your future today!
With over 40 years in the automotive industry, we have provided a wide range of products and services to all levels within the automotive sector. If you are looking for a career in the automotive industry, this is an excellent opportunity for you.
INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.
INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.
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$500-850 weekly 8d ago
Underwriting Support Specialist
Frontline Insurance
Remote support specialist job in Orlando, FL
Job DescriptionSalary:
At Frontline Insurance, we are on a mission to Make Things Better, and our Underwriting SupportSpecialist plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.
What makes us different? At Frontline Insurance, our core values Integrity, Patriotism, Family, and Creativity are at the heart of everything we do. Were committed to making a difference and achieving remarkable things together. If youre looking for a role, as a Underwriting SupportSpecialist, where you can make a meaningful impact and grow your career, your next adventure starts here!
Our Underwriting SupportSpecialist enjoys robust benefits:
Hybrid work schedule!
Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
Financial Security: 401k Retirement Plan with a generous 9% match
Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.
What you can expect as a Underwriting SupportSpecialist:
Handles and processes returned mail per guidelines which includes sorting, scanning, sending agency
notifications and documenting policies as needed.
Scans documents into imaging system, links items to policies, and identifies document types for workflow
management purposes.
Processes simple to moderate endorsements not limited mortgage changes, mailing and property address changes.
Answers telephone inquiries from policyholders and mortgage companies regarding the verification of coverage and
billing information.
Answer policyholder calls about setting up the customer portal and resetting passwords.
Handles linking of the queues in Image Now to ensure endorsement work is routed accordingly.
Assists with projects that will allow the personal lines underwriting department to be more efficient and
accurate
Performs light data entry according to defined guidelines.
Performs other job-related duties as assigned.
What we are looking for as a Underwriting SupportSpecialist:
High school diploma or general education degree (GED); additionally, any undergraduate education desirable, or one tothree years insurance related experience and/or training; or equivalent combination of education and experience.
Must have an active 20-44 insurance license.
Why work for Frontline Insurance?
At Frontline Insurance, were more than just a workplace were a community of innovators, problem solvers, and dedicated professionals committed to our core values:Integrity, Patriotism, Family, and Creativity.
We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.
Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$39k-58k yearly est. 9d ago
IT Engineer
AA Metals 3.9
Remote support specialist job in Orlando, FL
Job Title: IT Engineer
Reports To: Vice President of Information Technology
AA Metals, Inc. is one of the largest and fastest growing distributors of quality aluminum and stainless products with four operational centers globally. We source from mills around the world and stock metals in our strategically located warehouses in North America. We have twice been recognized by Inc. Magazine as one of the fastest growing U.S. companies. With a strong focus on excellence, innovation, and customer satisfaction, we are dedicated to sourcing and delivering metal solutions that meet the diverse needs of our clients.
IT Engineer Position Summary
This position provides hands-on support for IT hardware infrastructure while applying a solid working knowledge of software applications. The role focuses on the deployment, maintenance, and optimization of physical IT assets, along with supporting operating systems, enterprise applications, and end-user technologies. The individual will troubleshoot issues and develop effective solutions across both hardware and software environments.
IT Engineer Key Responsibilities
Install, configure, maintain, and troubleshoot servers, desktops, laptops, and peripheral hardware.
Manage enterprise-class hardware platforms, including servers, storage, and networking equipment.
Perform hardware diagnostics, repairs, upgrades, and preventative maintenance.
Support data center and on-premises infrastructure, including rack/stack, cabling, and power management.
Coordinate hardware lifecycle management, including procurement, deployment, and asset tracking.
Install, configure, and support Windows and Linux operating systems.
Assist with server builds, virtualization platforms, and basic cloud-connected infrastructure.
Support Active Directory user and device management.
Perform system updates, patching, and performance monitoring.
Provide support for standard business software applications (e.g., Microsoft Office, collaboration tools, line-of-business applications).
Assist with software installations, upgrades, licensing, and troubleshooting.
Work with application owners and vendors to resolve technical issues.
Support basic scripting or automation tasks as needed.
Provide Tier 2 technical support for hardware- and software-related issues.
Support desktop and laptop deployments, imaging, and refresh cycles.
Document system configurations, procedures, and troubleshooting steps.
Follow IT best practices for security, compliance, and change management.
IT Engineer Qualification Requirements
Education
Bachelor s Degree in Information Technology, Computer Engineering, or a related field, or equivalent professional experience.
Experience
3 5 years of experience in IT engineering or technical support roles with a strong emphasis on hardware.
Experience supporting enterprise or mid-sized corporate environments preferred.
Required Skills & Technical Knowledge
Hardware: Servers, desktops, laptops, peripherals, storage devices
Operating Systems: Windows 10/11, Windows Server; basic Linux knowledge
Networking: Basic understanding of LAN/WAN, switches, routers, and cabling
Virtualization: Working knowledge of VMware, Hyper-V, or similar platforms
Software Applications: Microsoft Office / Microsoft 365 and common enterprise applications
Troubleshooting: Strong diagnostic and problem-solving skills
Documentation: Ability to create and maintain technical documentation
Preferred Skills
Experience with hardware vendors such as Dell, HP, or Lenovo
Familiarity with backup solutions and basic disaster recovery concepts
Exposure to cloud platforms such as Azure or AWS
Basic scripting (PowerShell, Bash) a plus
Strong attention to detail and organization
Ability to work independently and as part of a team
Effective communication skills with technical and non-technical users
Willingness to learn and adapt to new technologies
How much does a remote support specialist earn in Haines City, FL?
The average remote support specialist in Haines City, FL earns between $29,000 and $71,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in Haines City, FL