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Application Support Specialist
Women's Health Connecticut 4.5
Remote support specialist job in Rocky Hill, CT
Women's Health Connecticut is seeking to hire a Full-time, Application SupportSpecialist!
Application SupportSpecialist- Revenue Cycle
Employment Type: Full-time, 40 hours per week
Working arrangement: Hybrid, 2-3 days onsite/in-office
Schedule: Monday- Friday, 8:00am- 5:00pm
Reports to: Director of Application Support Team
Position Summary: The Application SupportSpecialist, Revenue Cycle supports, configures, and optimizes healthcare applications supporting our revenue cycle operations, including athena One and Aptarro (RCxRules). This role partners with operational, clinical, technical, and vendor teams to ensure practice and central billing office workflows are accurately configured, maintained, and continuously improved.
By managing systems and workflows across the revenue cycle-from patient registration through final payment posting, the Specialist reduces errors, accelerates payment timelines, and improves overall financial performance. This position also plays a key role in end‑user training, system adoption, and ongoing application support.
Essential duties and responsibilities:
Provide application support for athena One and integrated revenue cycle systems.
Deliver on‑site and remote training for providers and staff, including new‑hire, refresher, and workflow‑specific training.
Support end users during go‑live events and post‑implementation stabilization.
Create and update training materials, policies, workflows, and standard work documentation.
Troubleshoot application issues and escalate to vendors and/or internal teams as appropriate.
Evaluate clerical and clinical workflows to ensure accurate system design.
Review workflows, data collection, reporting logic, and system behavior.
Complete ad‑hoc and routine scheduled updates to provider, location, fee schedules, and other system master files.
Create and maintain documentation for training, policies, procedures, workflows, and internal communications.
Administer application access, identity, and security, including insurance website access.
Create, test, and maintain charge pass rules supporting automated charge capture.
Troubleshoot rule behavior and system output to identify root causes and resolution paths.
Collaborate with vendor resources to resolve complex configuration and performance issues.
Anticipate issues, identify trends, and present solutions to operational leadership.
Support application upgrades, enhancements, and optimization initiatives.
Participate in team meetings, cross‑functional initiatives, and knowledge‑sharing efforts.
Demonstrate initiative, adaptability, and strong customer service orientation.
Promote a positive team environment focused on continuous improvement and service excellence.
Skills/qualifications:
Understanding of the complete Revenue Cycle, including insurance verification, charge capture, claims processing, posting, denials, and patient billing
Experience with athena One, or other EHRs and application master files
Hands‑on experience training, support, and collaboration with end‑users to improve workflows
Knowledge of payer portals, insurance website administration, and handling patient billing inquiries
Exposure to Aptarro (RCxRules) or other charge passing rule engine (rule creation & troubleshooting)
Effectively prioritizes work with exceptional attention to detail and strong organizational discipline
Proficient in Microsoft 365, collaborative tools, and everyday workplace technology
Qualified candidates are encouraged to apply to learn more about all the position has to offer!
The Job responsibilities provided are intended to be a summary of the job duties. In no instance should the duties, responsibilities, and requirements included in a constitute as being all-inclusive. The Company and authorized management personnel reserve the right to review, change, add and/or delete duties, responsibilities, and requirements on a job description as necessary.
$70k-91k yearly est. 2d ago
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Customer Support Analyst
Legrand, North America 4.2
Remote support specialist job in New London, CT
Legrand has an exciting opportunity for a Customer Support Analyst to join the Data, Power and Control Team in New London, CT.
Responsible for validating and completing incoming customer orders to ensure effective execution of orders from placement to delivery. Works closely with the Planning and Warehouse teams in optimizing order fill and line fill for customer orders. Manages customer orders and proactively communicates to prevent issues that could impact delivery on time in full. Manages all inbound calls from internal and external customers as it relates to order management, inquiries and non-conformances. Maintains an effective relationship and coordinates communications between customers, field sales, distribution, purchasing, planning, manufacturing and marketing.
Main Job Duties:
o Validates and executes orders for quality data, including product files, customer data, pricing discrepancies, order date alignment and shipment method based on customer's direction.
o Provides direct interface between customers and internal team members. Establishes and maintains a positive relationship in problem resolution. Empowered to work independently with Regional Sales Manager, sales representatives and customers to identify possible improvements to help leverage the Company's capabilities. Interacts with customers to make recommendations to ensure the completeness and accuracy of orders in order to meet the customers' needs.
o Conducts ongoing reviews with sales and rep agency groups on upcoming projects, critical stock issues and partial shipment information on sales orders. Collaborates with the quotation team to ensure customer expectations are met.
o Manages SAP reports to identify incomplete sales orders, required data maintenance, on-time delivery, manage EDI errors, etc.
o Assists with managing customer order/line fill and on-time delivery with the goal to maximize order fill while ensuring on-time delivery to the customer. Leads or participates in identifying key drivers which hinder the Company from achieving order and line fill goal of 90%.
o Communicates and coordinates with warehouses and OEM suppliers on orders outside the normal policy or normal production, capability etc., to enable the Company a better opportunity to service the customer.
o Evaluates trade-off of time, cost and service to satisfy both the Company and its customers.
o Manages the order-to-delivery flow for key customers / project orders.
o Resolves conflicts/issues in shipping and delivering orders on time as requested by the customer.
o Performs other similar and related duties as required.
Education: B.S. degree in Logistics or Business or equivalent work experience
Experience: 3+ years of relevant Customer Service or Sales experience
Skills/Knowledge/Abilities:
Excellent skills in project management, demonstrated ability to make timely and effective decision, handle multiple priorities and effectively delegate responsibilities to ensure high quality service is delivered on time and within budget.
Independent judgment is required to plan, prioritize, organize and accomplish a diversified work load and effectively manage the requirements of multiple customers concurrently.
Must have demonstrated exceptional customer service skills and a strong customer orientation.
Strong computer skills, proficient with word processing, spreadsheet and presentation software, e-mail and meeting management software as well as business specific software supporting business applications. Ability to use internet and web based resources efficiently and effectively. Experience with SAP and Salesforce is desired.
Must be highly collaborative and able to work in a team based environment. Fosters open communication and supports an environment of innovation and creative change.
Demonstrated problem analysis and problem resolution at both a strategic and functional level.
Must have excellent verbal and written communications skills and be able to communicate effectively across all levels of the organization. Must be an effective listener, able to maintain focus extract necessary information and validate understanding of the information. Able to create effective reports, presentations and business correspondence
Salary ands Benefits: $45,000 - $50,000 plus annual discretionary bonus
LNCA offers comprehensive medical, dental and vision coverage, as well as distinctive benefits like a high employer 401K match, above-benchmark paid maternity and parental leave, paid time off to volunteer, and an active/growing Employee Resource Group network. LNCA is an employee-centered, growing company with tremendous opportunity
$45k-50k yearly 5d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Remote support specialist job in Bridgeport, CT
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$44k-76k yearly est. 7d ago
Technology Support Specialist
Creative Financial Staffing 4.6
Remote support specialist job in Tolland, CT
a { text-decoration: none; color: rgba(70, 79, 235, 1) } tr th, tr td { border: 1px solid rgba(230, 230, 230, 1) } tr th { background-color: rgba(245, 245, 245, 1) } Technology SupportSpecialist (Level 1 & Level 2)
Expected Hourly Rate: $24-$29/hr
Location: Tolland, CT
Why take a Technology SupportSpecialist role with our client?
Join a collaborative IT team in a positive, people-focused environment
Work in a role that combines technical problem-solving with strong interpersonal interaction
Gain hands-on experience across a wide range of IT responsibilities-help desk support, system administration, and project work
Be mentored by an experienced IT Manager who values growth and professional development
Enjoy variety in your day-from resolving Level 1 tickets to tackling more complex Level 2 issues
What will the Technology SupportSpecialist do?
Manage Level 1 and Level 2 support tickets, providing timely resolution for hardware, software, and network issues
Deliver technical assistance to end-users, including new hire setup, imaging, and onboarding training
Troubleshoot and resolve issues in a hybrid Microsoft environment (Active Directory, Azure, Office 365)
Perform routine system maintenance, updates, and assist with server patching
Collaborate on IT projects such as asset lifecycle management, process improvements, and infrastructure upgrades
Communicate effectively with both technical and non-technical stakeholders across multiple departments
What the company needs in a Technology SupportSpecialist:
Proven experience in IT support, including handling Level 1 and Level 2 tickets
Strong knowledge of Microsoft technologies (Active Directory, Azure, Office 365)
Ability to prioritize and multitask in a fast-paced environment
Engaging personality and professional demeanor-comfortable speaking with people at all levels of the organization
Excellent communication skills for explaining technical concepts to non-technical users
Familiarity with ticketing systems and documentation best practices
Willingness to work on-site 5 days a week on-site
Bonus Points:
Experience supporting users during peak business cycles
Passion for learning and professional growth
Ability to build rapport and maintain positive relationships with end-users
What are the benefits of taking this role?
Hands-on exposure to a broad range of IT operations
Work in a friendly, collaborative environment that values communication and teamwork
Build new skills while being mentored by experienced IT leadership
Play a key role in ensuring smooth daily operations through effective technical support
Enjoy a hybrid schedule with 4 days onsite and 1 remote day
#ZRCFSTECH#INDEC2025#CFSDEC2025#CBDEC2025#LI-DS1
$24-29 hourly 1d ago
desktop support
Artech Information System 4.8
Remote support specialist job in Simsbury, CT
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Deskside Support Representative Distributed Client Services
Location: SIMSBURY,CT
Duration: 1 year (with possible extension)
Job Description:
Win7/Win XP OS support
Skills Overview (list or overview) Deskside Support Tech.
Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve tickets remotely, work with SCCD.
Additional Information
For more information, Please contact
Shubham
************
The Sleep Away Camp Target/Field Sports Specialistsupports the Girl Scouts of Connecticut's mission by developing and delivering safe, engaging, and age-appropriate target sports and field games. This includes non-competitive sports, archery, slingshot activities, and other outdoor games that promote confidence, skill-building, and fun. The Specialist ensures all activities are conducted in compliance with State Licensing Regulations, ACA Standards, Girl Scout Safety Activity Checkpoints, and GSOFCT Policies. This position also provides supervision and care for campers during designated program periods and supports unit/small-group activities as needed.
Essential Responsibilities
Program Development & Delivery
* Work with camp administration to coordinate and implement sports, games, and target sport programs.
* Create and deliver curriculum for age-appropriate and skill-appropriate archery, slingshot, targets, and non-competitive field sports.
* Provide pre-camp program orientation to staff regarding goals, safety protocols, activity availability, and program expectations.
* Encourage camper-led program planning that aligns with the Girl Scout Leadership Experience (GSLE).
* Coordinate sports and games schedules with the Program Director and unit staff.
Safety & Compliance
* Ensure all sports and target activity areas meet safety and operational requirements.
* Maintain a fully stocked first aid kit and complete required first aid documentation.
* Communicate with the Director of First Aid regarding camper health updates or concerns.
* Report accidents promptly and complete incident reports with accuracy.
* Maintain knowledge of emergency procedures and demonstrate the ability to make immediate, safety-critical decisions.
Camper Supervision & Support
* Supervise campers during assigned program periods and ensure safe, positive participation in sports and target activities.
* Model inclusive, supportive behavior and maintain professional camper/staff relationships at all times.
* Participate in unit programs and assist with small-group activities as assigned.
Operations & Collaboration
* Participate in pre-camp training, staff meetings, and ongoing advisory sessions.
* Monitor program supply inventory and report needs to the Camp Director.
* Report facility or equipment repair needs promptly.
* Keep accurate records and prepare written reports as required.
* Participate in daily camp routines, including meals, flag ceremonies, kapers, cookouts, all-camp events, and opening/closing days.
* Support opening and closing procedures for the camp season.
* Perform other duties as assigned.
Skills & Competencies
* High school diploma or equivalent required.
* Must be 18 years of age or older.
* Current Basic Archery certification or willingness to obtain.
* Ability to teach or willingness to learn slingshot programming.
* Familiarity with non-competitive field sports and outdoor games.
* Current First Aid/CPR certification or willingness to obtain.
* Ability to lift up to 50 lbs. and work in an active outdoor environment.
* Strong communication and teamwork skills; ability to work effectively with diverse campers and staff.
* Experience developing or assisting with sports or recreation programming preferred.
* Experience working with children required.
* Ability to develop, organize, and deliver Girl Scout outdoor program according to GSOFCT policies and standards.
* Commitment to upholding Girl Scouts of Connecticut policies and program practices.
Other Requirements
* Room and board provided as part of employment.
Mission Alignment
All staff are expected to promote and support the Girl Scout Mission: "Girl Scouting builds girls of courage, confidence, and character, who make the world a better place."
$24k-36k yearly est. 60d+ ago
Information Technology
Vp 3.9
Remote support specialist job in Groton, CT
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$38k-82k yearly est. Auto-Apply 60d+ ago
Application Specialist I #531
COCC 3.8
Remote support specialist job in Southington, CT
What we need… The Application Specialist I provides exceptional front-line support to financial institution clients using COCC's banking technology solutions. In this role, you'll work hands-on with core banking systems and reporting tools while supporting mission-critical banking operations. You'll join a collaborative, knowledgeable support team that values learning, problem-solving, and client success-offering a strong foundation for long-term career growth in financial technology.
What's in it for you…
COCC offers a collaborative environment, career growth, and all the benefits you'd expect from an award-winning employer, including:
Hybrid schedules and ample paid time off allowing you work/life balance and flexibility
Customized training and onboarding to support you in your first year at COCC
Robust employee development programs aligned with career pathing objectives
Cutting-edge training and educational resources from vendors like SANS, PluralSight and CBTNuggets
Generous PTO offerings, benefits and competitive compensation
On-site fitness centers, wellness incentives, and lifestyle spending accounts
Tuition Reimbursement
One-on-one career coaching
DEIB initiatives championing inclusion and encouraging you to bring your whole self to work
Financial planning assistance with certified professionals
Peer recognition programs
What you'll do…
Deliver high-quality client support across multiple communication channels
Answers customer inquiries regarding system use and procedures
Troubleshoot and resolve technical and application-related issues
Research and document solutions while maintaining accurate case records
Maintain service standards and ensure timely, effective resolutions
Collaborate with team members and internal partners to enhance the client experience
Continuously build product knowledge through training and hands-on learning
What you'll bring…
Bachelor's degree preferred but will consider appropriate work and/or certifications
Minimum two years' banking experience, operations (back office) and/or branch preferred
Strong customer service and problem-solving skills
Ability to research, analyze, and clearly communicate technical information
Experience supporting users in a technical or system-driven environment
Attention to detail with excellent documentation and follow-up skills
Comfort working in a fast-paced, client-facing support role
Commitment to service excellence, collaboration, and continuous learning
$87k-127k yearly est. 4d ago
Product Application Specialist
Corpay
Remote support specialist job in Meriden, CT
Your role What you'll be doing What We Need Corpay is currently looking to hire a Product Application SupportSpecialist on a permanent basis within the UK Product Support division. This position falls under our Epyx line of business and is based in our Meriden office. In this role you will encounter a diverse role that will require you to become a business expert in everything within the software application. You will provide advice and expert problem solving to our existing and new customers and be their first point of contact for assistance. You will report into the VP of Customer Operations and regularly collaborate with other teams within the division.
How We Work
As a Product Application SupportSpecialist you will be expected to work from our Meriden office. Corpay will set you up for success by providing:
* Assigned workspace in the designated office
* Company-issued equipment
* Formal, hands-on training
Role Responsibilities
* Providing expert advice, problem solving and support to new and existing customers using the business software applications.
* Managing software incidents and tickets, including replicating and documenting the incidents.
* Managing, facilitate and liaise between the application users and development/technical IT teams.
* Working as a member of an agile sprint team, responsible for unit, regression and user acceptance testing against new and existing features, as well as actively support new software releases.
* Working with new and existing customers to understand their requirements for the solutions and the best configuration for these requirements.
* Providing detailed advice and guidance to customers on product best practices, queries and operational challenges that users may have in the use of the services. (both demand and supply side) .
* Providing virtual and onsite user training and support for both new and existing customers, including working with a project manager on the implementation strategies/setup.
Qualifications & Skills
* You will have previous experience in QA/UAT testing or supporting software solutions (2nd or 3rd line queries).
* Any exposure to tools such as JIRA/Slack/SQL studio/Team Foundation Server would be advantageous, but not essential.
* Previous experience of system integrations via XML (SOAP) web-services, API's (JSON) or FTP processes, would also be advantageous.
* Managing well under pressure.
* Presentation skills.
* Detail orientated.
* Enjoy the build and support processes for software.
* Assertive, team player and multi-tasking ability.
* Must have a driving licence due to visiting customer sites.
Benefits & Perks
* 4 X Life insurance
* Pension scheme - 5% employer contribution
* Private Healthcare
* 25 days Holiday (plus Holiday Buy/Sell)
* Access to LinkedIn learning
* Free rewards and discounts via Gratitudes
* Career Progression
Equal Opportunity/Affirmative Action Employer
Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency.
#LI-WK1
#LI-Onsite
About Corpay
Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.
All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.
Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.
Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
$79k-114k yearly est. 60d+ ago
Informational Technology Position
Connecticut Reap
Remote support specialist job in Cheshire, CT
Supervisor of Technology Support Services Please note: Interviews will begin in early April To directly supervise employees and manage technology resources in order to deliver the highest level of support to all technology users in the Cheshire Public Schools.
Essential Performance Responsibilities:
* Supervising a staff of five Technology Assistants (union) by assigning work, providing feedback, approving hours worked and managing absence requests.
* Technical administration of all software applications:
* Google Admin Console
* Windows Active Directory and Policy Management
* Mutualink automated emergency response solution
* Mitel/Micollab phone system and server
* Maintenance and IT Direct ticketing system
* Food Service (Mosaic)
* PowerSchool, Chromebook and iPad management, etc.
* Technical administration of all district hardware including:
* Mitel/Micollab phone system and server
* Fleet of over 4,000 chromebooks
* Windows desktop PCs and laptops
* Smart Interactive whiteboards and projectors
* iPads and JAMF MDM software
* MultiFunction printers using PaperCut
* Develop and maintain documentation regarding troubleshooting and repair procedures
* Maintain an accurate list of equipment at all locations using inventory tracking tool
* Other duties and responsibilities as assigned by the Director of Technology Services.
Travel Requirements:
* Travel to all school district locations as necessary including transporting technology equipment
Knowledge, Skills and Abilities:
* Ability to carry out instructions furnished in written or oral form, and to work with minimum supervision.
* Ability to problem-solve and prioritize a variety of support questions and satisfy user needs.
* Possesses strong teamwork and consensus-building skills. Maintains cooperative working relationships within the team and organization.
* Extensive knowledge of sound practices in device and network maintenance.
* Time management is essential to effectively organize and prioritize the multitude of situations that arise each day.
* Ability to supervise employees and provide clear direction, goals and objectives in a proactive, effective and respectful manner.
* Ability to train employees and lead them through changes in procedures, etc.
Physical and Mental Demands, Work Hazards:
Works in standard office and school building environments. Ability to transport equipment in your personal vehicle up to 40 lbs.
Qualifications Profile:
Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:
* Experience as an active contributor in a technology team environment
* High School diploma (minimum), technical school, college graduate or equivalent working experience.
* Training and successful related experience in computer hardware, software and network use, troubleshooting and repair.
* A+ certification and networking certifications are a plus.
* Motor Vehicle Operator's License and ability to provide own transportation.
Reports to: Director of Technology Services
Salary: $70-80K
To Apply:
Please apply online at ************************************* OR ********************** Click on Job Opportunities.
Cheshire Public Schools reserves the right to close the posting when a suitable applicant is found before the closing date.
$70k-80k yearly 28d ago
Information Technology
Veterans Prime, Inc.
Remote support specialist job in Groton, CT
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$31k-63k yearly est. Auto-Apply 60d+ ago
Network Administrator
RBC 4.9
Remote support specialist job in Oxford, CT
RBC Bearings Incorporated (NYSE: RBC) is a leading international manufacturer of highly engineered precision bearings, components and essential systems for the industrial, defense and aerospace industries. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. We currently have 60 facilities, of which 43 are manufacturing facilities in ten countries and our market capitalization is approximately $14.5 billion.
JOB TITLE/LOCATION:
Network Administrator - Oxford, CT
DESCRIPTION:
The Network Administrator is responsible for the configuration, implementation and management for the network. The Network Administrator must also monitor and analyze the network for problems and vulnerabilities. Additional duties include the augmentation of the server and storage infrastructure support staff, data security and restoration, infrastructure project management and planning, and at times, end-user support. The person should have in-depth technical knowledge of networking and Information Technology infrastructure design, security strategies and tactics, and be well-versed in industry trends related to networking, security, disaster recovery and IT infrastructure. The position reports to the Director of IT Infrastructure.
ESSENTIAL FUNCTIONS OF THE JOB:
Adheres to policy and procedures for the patching and maintenance of all network equipment
Monitors network performance for efficiency and makes recommendations for future enhancements to mitigate potential issues
Conducts periodic vulnerability and security risk assessments for all sites-cooperates with other organizations on Network Security issues
Research and evaluation in order to provide cost effective solutions to meet department and company needs within budgetary constraints
Network planning and support in an SDWAN and Internet environment, and security thereof
Network administration and configuration of routers, switches and firewalls
Planning, architecting and recommending security solutions for Windows-based applications
Working with network, phone, data center and manufacturing vendors as needed to address networking or security related issues
EDUCATION:
Bachelor of Science degree in Information Systems Security or related course of study, and minimum 5 years of experience in network support and / or network management-OR-8+ years' experience of relevant work experience.
EXPERIENCE:
5+ years' of recent experience maintaining/supporting Windows Server environments at an enterprise level
Thorough knowledge of LAN, WAN and WLAN technologies and security protocols
Architecture and deployment experience with Microsoft's Active Directory and Virtualization (VMWare) technologies
Thorough understanding of enterprise datacenter technologies including Networking, Security, TCP/IP and DNS
Experience designing, planning and implementing large scale stable solutions
Excellent troubleshooting skills
Excellent research skills
Technical documentation skills
Strong written and oral communication skills, possess the ability to interact with senior management and technical staff
SKILLS / CERTIFICATIONS:
Experience and skills supporting Active Directory and/or virtualization technologies
Networking (TCP/IP, WINS, DNS, DHCP)
Server Administration Experience
Disaster recovery and business continuity planning, implementation and documentation
Ability, initiative and accountability to execute broad assignments requiring minimal direction
Experience and skills supporting Active Directory and/or virtualization technologies
Certifications or Other Professional Credentials:
Cisco, MCSE, VMWare
Experience with Malware, Anti-virus, Endpoint Detection and Response (EDR), and Network Detection and Response (NDR) solutions.
Strong written and oral communication skills, possess the ability to interact with senior management and technical staff
RBC Bearings offers a competitive benefit package. Interested candidates may send resumes to: **************************
RBC Bearings is an Equal Opportunity Employer, including disability and protected veteran status.
$65k-81k yearly est. Easy Apply 41d ago
Audio Visual/IT Technician
Water's Edge Resort and Spa 3.2
Remote support specialist job in Westbrook, CT
Water's Edge Resort & Spa is accepting applications for our A/V & IT SupportSpecialist position to ensure the seamless delivery of both event technology and internal IT operations within the resort. This dual role is responsible for supporting audio/visual systems for meetings and events while also maintaining the resort's IT infrastructure and hospitality software. Because the A/V function is highly guest facing, this position requires exceptional customer service skills, professionalism under pressure, and the ability to troubleshoot technical issues calmly and effectively.
Primary Tasks:
Audio/Visual (A/V):
Review daily event orders to ensure proper setup and flawless execution of A/V requirements.
Set up, operate, and troubleshoot A/V systems for meetings, conferences, banquets, and social events.
Provide on-site client support, handling last-minute changes with professionalism and courtesy.
Maintain accurate inventory and ensure all A/V equipment is tested and ready.
Diagnose and resolve equipment issues quickly to minimize disruptions.
Information Technology (IT):
Provide desktop, network, and systems support for staff and hospitality operations.
Install, configure, and maintain hospitality software and hardware, including Maestro PMS, Silverware POS, OpenTable, Visionline, and Microsoft 365.
Support and maintain network infrastructure, including Meraki cloud-managed systems and Wi-Fi connectivity.
Perform routine troubleshooting for workstations, printers/MFPs, and peripherals.
Collaborate with vendors and escalate complex IT issues when needed.
Objectives
Deliver reliable, high-quality audio/visual support for meetings, conferences, and events while providing a positive and professional customer experience.
Communicate with clients and staff in a courteous and service-oriented manner, adapting quickly to changes and handling high-pressure situations with composure.
Maintain and support IT systems, including property management, point-of-sale, and network infrastructure.
Provide prompt and professional technical assistance to staff and clients, resolving issues quickly to minimize disruptions.
Ensure A/V and IT equipment is properly maintained, inventoried, and updated.
Collaborate with vendors, event planners, and internal departments to support business and guest needs.
Qualifications
3+ years of IT support experience; hospitality IT experience preferred.
Strong knowledge of A/V equipment setup, troubleshooting, and live event support.
Familiarity with hospitality systems such as PMS, POS, and booking/reservation platforms preferred.
Maintain professional appearance and grooming standards.
Superior guest service and communication skills, with proven ability to remain calm and effective in high-pressure environments.
Ability to prioritize multiple needs in fast-paced settings.
Must be able to lift, carry, push and pull up to 50 lbs.
Flexibility to work evenings, weekends, and holidays as needed.
$32k-52k yearly est. 16d ago
Information Technology Technician I
Connecticut State Community College 4.3
Remote support specialist job in Hartford, CT
Details:
The CT State Community College is developing a pool of applicants for potential part-time Information Technology Technician I. (Up to 17 hours per week).
These positions are on continuous recruitment, and are filled on an as-needed basis, depending specific department needs. You will only be contacted if there is a current need at the campus you indicated on your application and have met the qualifications/skills and experience that are required for the position. Your applications will stay active for 1 year.
Location:
Multiple Campuses
**This position is not remote**
A flexible schedule is required, including evenings and weekends as needed.
For more information about CT State Community College and the campus please visit Home - CT State
Please note that currently, not all campuses have an opening, however we are accepting applications for all campuses within the CT State Community College.
Asuntuck-170 Elm Street, Enfield, CT
Capital-950 Main Street, Hartford, CT
Gateway-20 Church Street, New Haven, CT
Housatonic-900 Lafayette Blvd, Bridgeport, CT
Manchester-Great Path, Manchester, CT
Middlesex-100 Training Hill Rd, Middletown, CT
Naugatuck Valley-Waterbury and Danbury Campuses
Northwestern-Park Pl, Winsted, CT
Norwalk-188 Richards Ave, Norwalk, CT
Quinebaug Valley-42 Upper Maple St, Danielson, CT
Three Rivers- 574 New London Turnpike, Norwich, CT
Tunxis-271 Scott Swamp Rd 100 Building, Farmington, CTCT State Community College Mission:
Connecticut State Community College (CT State) provides access to academically rigorous and innovative education and training focused on student success. The College supports excellence in teaching and learning, makes data-informed decisions, promotes equity, advances positive change for the students, communities, and industries it serves, and awards associates degrees and certificates.
CT State Community College Vision:
CT State will be recognized for exceptional student success, educational leadership, and transformative collaboration with business and industry, government, educational, and key stakeholders while advancing diverse opportunities for Connecticut's citizens and communities.
CT State Community College Equity Statement:
The CSCU system commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.
Anticipated Start Date:
Continuous open recruitment
Application Deadline:
Filled on an as-needed basis, depending on specific college needs. Applications will stay active for 1 year.
Position Summary:
The Information Technology Technician I performs computer hardware and software maintenance and repair at a Community College which relies on computerized services in support of its academic and administrative functions. Those computerized services include information technology assistance to academic computer labs, classroom computerized instruction and to departments such as the Business Office, Registrar, Admission, Library, and Student Services.
The position's role is focused on providing technical assistance to the users of the various computer systems through diagnosing and repairing computer and software operating problems but also includes computer installation and modification as well as demonstrating proper computer and related equipment operation.
Example of Job Duties:
Under the direction of the under the supervision of the Director of Information Technology or other administrator, the incumbent is accountable for the following essential functions:
Functioning of the College's microcomputer systems
accountable for contributing to the proper functioning of the College's computer systems by performing a range of skilled technical work to support their operation.
Advice and assistance in computer and peripheral equipment operation.
accountable for assisting computer users to be appropriately skilled in the use of their computer equipment and software.
This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description. Candidate may perform some or all of the job functions.
Minimum Qualifications:
Associate's degree, preferably in a computer technology area, or one to three years of experience in computer system and software installation, repair, maintenance and operation; or a combination of education, training, and experience which would lead to the competencies required for successful performance of the position's essential duties.
Successful Candidate must have or must possess:
Microcomputer hardware, software, related peripheral equipment, software applications and equipment assembly and installation.
Installing, operating, adapting, diagnosing and repairing malfunctions in computer equipment and software, including complex software systems such as the Banner system.
Candidates must possess proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students. Experience with reflective, interactive, culturally responsive pedagogical teaching techniques. They are expected to have excellent oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.)
Salary:
$34.06 hourly.
Application Instructions:
To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume.
Incomplete applications and links to other sources to view resumes are not acceptable. Please note that due to the large volume of applications received, we are unable to field phone/email inquiries and confirm receipt of completed applications. You will receive an automated email confirming that your application was submitted successfully. For more information or to apply via our website at ******************
Background Screening:
All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check.
Continuing Notice of Nondiscrimination
CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability (including but not limited to blindness), present or past history of mental disability, prior criminal record, race, religious creed, sex (including pregnancy and sexual harassment), sexual orientation, retaliation for previously opposed discrimination or coercion, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federal or state protected class in its employment, programs, and activities, unless the provisions of Section 46a-80(b) or 46a-81(b) of the Connecticut General Statutes are controlling or there are bona fide occupational qualifications excluding persons in one of the above protected groups.
For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact: John-Paul Chaisson-Cardenas, Vice President for Diversity, Equity, and Inclusion, CT State Community College, 185 Main Street, New Britain, CT 06051, ************ or [email protected].
CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.
$34.1 hourly Auto-Apply 60d+ ago
Technical Support Engineer
I-M Technology 3.8
Remote support specialist job in Norwich, CT
This is a position that we keep open all the time as we never know when the right fit candidate will come along plus client acquisition can lead to immediate openings in technical positions.
At I-M Technology, we help Connecticut, Massachusetts and Rhode Island based companies with their IT and cybersecurity needs. Because we're growing, we are seeking a Technical Engineer to join our Client Support Group in our Norwich CT headquarters!
To be clear this is a position in Connecticut and not remote.
Candidates must live within 60 miles of 06360 or be willing to relocate to CT or RI.
Our company core values are:
Do the right things right
Better every day
Integrity
Respect
Here's what we are looking for (skills) -
Passion for teamwork, continuing education, problem-solving and exceptional customer service
A computer techie with a great personality and the desire to work hard.
5+ Years experience within the MSP industry providing IT support.
Great people and customer service skills.
Experience with RMM tools and ticketing (PSA) software.
Microsoft Certifications preferably MCP in
Azure: AZ-900, AZ104
365: MS-900, MS-102
Server 2016/2019/2022
Network and/or security certifications: CCNA, Network+, Security+
Networking experience with firewalls, wireless and VLANs
Virtualization experience with HyperV (preferred) or ESXi
Here is what you'll be doing (duties) -
Handling client support requests, remote or on-site at their offices
Assisting team members with ticket escalations
Onboarding new clients and following our best practices.
Using and improving client documentation.
Assisting with client projects i.e. server upgrades, wireless deployments etc.
Here is what we provide you with (benefits) -
Competitive starting salary based on experience
401k with company match
Health insurance with company contribution
5 weeks PTO (available after 90 days)
Birthday off
Performance bonuses
Paid training and certification program with financial incentives with our Learn to Earn program
Use of company provided shared vehicles and tools
Company Surface laptop/tablet, VOIP phone/app, smartphone, and other gear
An upbeat, successful, and motivated team to work with
Please include a cover letter.
The Sleep Away Camp Target/Field Sports Specialistsupports the Girl Scouts of Connecticut's mission by developing and delivering safe, engaging, and age-appropriate target sports and field games. This includes non-competitive sports, archery, slingshot activities, and other outdoor games that promote confidence, skill-building, and fun. The Specialist ensures all activities are conducted in compliance with State Licensing Regulations, ACA Standards, Girl Scout Safety Activity Checkpoints, and GSOFCT Policies. This position also provides supervision and care for campers during designated program periods and supports unit/small-group activities as needed.
Essential ResponsibilitiesProgram Development & Delivery
Work with camp administration to coordinate and implement sports, games, and target sport programs.
Create and deliver curriculum for age-appropriate and skill-appropriate archery, slingshot, targets, and non-competitive field sports.
Provide pre-camp program orientation to staff regarding goals, safety protocols, activity availability, and program expectations.
Encourage camper-led program planning that aligns with the Girl Scout Leadership Experience (GSLE).
Coordinate sports and games schedules with the Program Director and unit staff.
Safety & Compliance
Ensure all sports and target activity areas meet safety and operational requirements.
Maintain a fully stocked first aid kit and complete required first aid documentation.
Communicate with the Director of First Aid regarding camper health updates or concerns.
Report accidents promptly and complete incident reports with accuracy.
Maintain knowledge of emergency procedures and demonstrate the ability to make immediate, safety-critical decisions.
Camper Supervision & Support
Supervise campers during assigned program periods and ensure safe, positive participation in sports and target activities.
Model inclusive, supportive behavior and maintain professional camper/staff relationships at all times.
Participate in unit programs and assist with small-group activities as assigned.
Operations & Collaboration
Participate in pre-camp training, staff meetings, and ongoing advisory sessions.
Monitor program supply inventory and report needs to the Camp Director.
Report facility or equipment repair needs promptly.
Keep accurate records and prepare written reports as required.
Participate in daily camp routines, including meals, flag ceremonies, kapers, cookouts, all-camp events, and opening/closing days.
Support opening and closing procedures for the camp season.
Perform other duties as assigned.
Skills & Competencies
High school diploma or equivalent required.
Must be 18 years of age or older.
Current Basic Archery certification or willingness to obtain.
Ability to teach or willingness to learn slingshot programming.
Familiarity with non-competitive field sports and outdoor games.
Current First Aid/CPR certification or willingness to obtain.
Ability to lift up to 50 lbs. and work in an active outdoor environment.
Strong communication and teamwork skills; ability to work effectively with diverse campers and staff.
Experience developing or assisting with sports or recreation programming preferred.
Experience working with children required.
Ability to develop, organize, and deliver Girl Scout outdoor program according to GSOFCT policies and standards.
Commitment to upholding Girl Scouts of Connecticut policies and program practices.
Other Requirements
Room and board provided as part of employment.
Mission Alignment
All staff are expected to promote and support the Girl Scout Mission: “Girl Scouting builds girls of courage, confidence, and character, who make the world a better place.”
$24k-36k yearly est. 60d+ ago
Loans - Application Specialist I #528
COCC 3.8
Remote support specialist job in Southington, CT
What we need… We're looking for an application specialist to join our Client Services Loan Support team. In this role, you'll maintain an in-depth knowledge of the core processor application and become a subject matter expert in one or more areas of the application. This is a great opportunity for someone who values innovation, gets energy out of improving efficiencies, and enjoys issue resolution. This is a full time, permanent role and candidates should be willing to work in the Southington, CT office on a hybrid schedule.
What we need…
We're looking for an Application Specialist to join our Client Services Loan Support team. In this role, you'll maintain an in-depth knowledge of our core processor application and become a subject matter expert in one or more areas of the application. This is a great opportunity for someone who values innovation, thrives on improving efficiencies, and enjoys resolving issues.
What's in it for you…
COCC offers a collaborative environment, career growth, and all the benefits you'd expect from an award-winning employer, including:
Hybrid schedules and ample paid time off for work/life balance
Customized training and onboarding to support your first year
Robust employee development programs aligned with career pathing
Cutting-edge training and educational resources
On-site fitness centers, wellness incentives, and lifestyle spending accounts
Tuition reimbursement and one-on-one career coaching
DEIB initiatives championing inclusion and authenticity
Financial planning assistance with certified professionals
Peer recognition programs
What you'll do…
Customer Support (50%)
Answer emails and phone calls, providing front-line customer support
Log all inquiries and resolutions into the tracking system
Respond to client issues and requests for assistance
Answer questions regarding system use, procedures, and report interpretation
Follow up with clients throughout the resolution process
Issue Resolution (40%)
Research customer issues using system documentation, manuals, and industry resources
Assist users with routine transactions and workstation problems
Collect information, troubleshoot, and develop solutions for routine issues
Log all research efforts accurately in call logging software
Submit and follow up on special processing requests
Schedule and validate specification changes and maintenance
Training & Development (5%)
Participate in formal training programs and cross-train on other applications
Attend internal and industry training sessions
Enhance product knowledge through self-learning and use of training labs
Comply with COCC's Security Policy
Communicate problems and improvement requests to management
Assist team members and share workload as needed
What you'll bring…
Bachelor's degree in Business preferred but will consider appropriate work experience and/or certifications
Minimum 2 years of loan servicing or loan origination experience (Mortgage, Consumer, or Commercial)
Excellent customer service and communication skills (oral and written)
Ability to work independently and collaboratively
Strong problem-solving skills
Knowledge of financial services terminology and operational procedures
Ability to read and interpret banking periodicals, technical journals, and procedures
salary range on this role is $48,110-$66,104K per year
$87k-127k yearly est. 12d ago
IT Support Technician (on-site)
Creative Financial Staffing 4.6
Remote support specialist job in North Haven, CT
a { text-decoration: none; color: rgba(70, 79, 235, 1) } tr th, tr td { border: 1px solid rgba(230, 230, 230, 1) } tr th { background-color: rgba(245, 245, 245, 1) } IT Support Technician (On-Site) Salary Range: 50k-60k+ (depending on experience)
Why take an IT Support Technician role with this organization?
Join a collaborative team in a positive, student-focused environment
Gain hands-on experience supporting technology in an educational setting
Opportunity to make an impact by ensuring smooth daily operations for staff and students
Exposure to a variety of technologies - Chromebooks, VOIP, Smart Boards, and more
Work with a reputable organization that values community and professional growth
What the IT Support Technician will do:
Provide Level 1 technical support for staff and students
Troubleshoot and repair Chromebooks, desktops, and peripheral devices
Assist with VOIP systems and security camera maintenance
Support classroom technologies and Google Education tools
Maintain a calm, professional demeanor when interacting with students and staff
What the organization needs in an IT Support Technician:
Previous IT support experience (hardware/software troubleshooting)
Familiarity with Chromebook repair and deployment
Basic knowledge of VOIP and security camera systems
Strong interpersonal skills - ability to remain calm and professional in a school setting
Bonus: Prior experience working in schools or with student populations
#CFSJAN2025
#INJAN2025
#CBJAN2025
#ZRCFSTECH
#LI-MH3
$31k-44k yearly est. 1d ago
Informational Technology Position
Connecticut Reap
Remote support specialist job in Orange, CT
Orange Elementary School System Orange Board of Education Department: Technology Services Technology Specialist Reports to: Director of Information Technology (IT) The Orange School District is seeking a motivated and professional Technology Specialist to support district-wide technology operations. This position provides technical assistance to staff, students, and parents while supporting instructional and administrative technology systems. The ideal candidate demonstrates strong technical aptitude, excellent communication skills, and a commitment to continuous learning. This position reports directly to the Director of Technology.
Qualifications
* Friendly, professional demeanor with strong customer service skills
* Demonstrates a strong work ethic and reliability
* Excellent verbal and written communication skills for interacting with staff, students, and parents in person, via email, and through a helpdesk ticketing system
* Strong interest in learning, implementing, configuring, and troubleshooting a variety of technologies
* College coursework or professional experience in the technology field preferred
* Industry certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are desirable but not required
Technical Skills (Preferred)
* Networking fundamentals, including troubleshooting connectivity issues
* Experience with Juniper network switches
* Server administration experience (on-premises or virtual environments)
* Website support and basic web technologies
* Experience with PowerSchool (student information systems preferred)
* Knowledge of computer operating systems and hardware
Requirements
* Ability to work independently and collaboratively as part of a team
* Strong organizational skills with the ability to prioritize assigned tasks
* Valid driver's license with reliable transportation
* Flexibility to adjust working hours as needed to support district operations
* Ability to follow, maintain, and update technical documentation
* Commitment to maintaining confidentiality of sensitive information
* Ability to climb ladders and lift up to 50 pounds
Responsibilities
In collaboration with the Technology Services Department, the Technology Specialist will:
* Diagnose and resolve technology-related issues
* Support and maintain operating systems, including Microsoft Windows, Chrome OS, mac OS, iOS, and Android
* Provide support for school hardware such as Interactive panels, projectors, security cameras, and other instructional technologies
* Assist with the management and deployment of software applications for district users
* Support networking, server infrastructure, and related systems as assigned
Employment Details
* Start Date: Immediately
* Salary: $45,000 - $50,000 (commensurate with experience)
* Benefits: Paid holidays, retirement plan, health coverage, etc.
All applications will be reviewed upon submission.
No phone calls, please.
Apply Here (you will be redirected to the Orange Public Schools website)
It is the Board of Education's policy to provide equal employment opportunities for all employees and that qualified applicants for employment will be recruited, hired, and assigned on the basis of merit, without regard to race, creed, color, gender, age, national origin, sexual orientation, gender expression or identity, marital status, disability, or veteran status. The employment policies and practices of the Board are to ensure that all qualified employees are treated equally with no discrimination in employment, compensation, opportunities for advancement (including promotions and transfers), training, and discipline based on race, creed, color, gender, age, national origin, sexual orientation, gender identity or expression, marital status, disability or veteran status or any other protected basis.
$45k-50k yearly 6d ago
Technical Support Engineer
I-M Technology, LLC 3.8
Remote support specialist job in Norwich, CT
Job Description
This is a position that we keep open all the time as we never know when the right fit candidate will come along plus client acquisition can lead to immediate openings in technical positions.
At I-M Technology, we help Connecticut, Massachusetts and Rhode Island based companies with their IT and cybersecurity needs. Because we're growing, we are seeking a Technical Engineer to join our Client Support Group in our Norwich CT headquarters!
To be clear this is a position in Connecticut and not remote.
Candidates must live within 60 miles of 06360 or be willing to relocate to CT or RI.
Our company core values are:
Do the right things right
Better every day
Integrity
Respect
Here's what we are looking for (skills) -
Passion for teamwork, continuing education, problem-solving and exceptional customer service
A computer techie with a great personality and the desire to work hard.
5+ Years experience within the MSP industry providing IT support.
Great people and customer service skills.
Experience with RMM tools and ticketing (PSA) software.
Microsoft Certifications preferably MCP in
Azure: AZ-900, AZ104
365: MS-900, MS-102
Server 2016/2019/2022
Network and/or security certifications: CCNA, Network+, Security+
Networking experience with firewalls, wireless and VLANs
Virtualization experience with HyperV (preferred) or ESXi
Here is what you'll be doing (duties) -
Handling client support requests, remote or on-site at their offices
Assisting team members with ticket escalations
Onboarding new clients and following our best practices.
Using and improving client documentation.
Assisting with client projects i.e. server upgrades, wireless deployments etc.
Here is what we provide you with (benefits) -
Competitive starting salary based on experience
401k with company match
Health insurance with company contribution
5 weeks PTO (available after 90 days)
Birthday off
Performance bonuses
Paid training and certification program with financial incentives with our Learn to Earn program
Use of company provided shared vehicles and tools
Company Surface laptop/tablet, VOIP phone/app, smartphone, and other gear
An upbeat, successful, and motivated team to work with
Please include a cover letter.
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How much does a remote support specialist earn in Hartford, CT?
The average remote support specialist in Hartford, CT earns between $32,000 and $86,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in Hartford, CT
$53,000
What are the biggest employers of Remote Support Specialists in Hartford, CT?
The biggest employers of Remote Support Specialists in Hartford, CT are: