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Remote support specialist jobs in Jacksonville, NC

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  • Help Desk Support Specialist (JOB ID: 002726)

    Innovien Solutions

    Remote support specialist job in Wilmington, NC

    HELP DESK SUPPORT SPECIALIST Innovien Solutions is currently hiring for an IT Support Admin to join as a resource for one of our clients within the Food Packaging industry that will be working onsite (5 days per week) sitting in Wilmington, NC. This Admin will be supporting troubleshooting responsibilities of label printers, desktops, and operating systems. Therefore, this Admin should possesses some professional experience in end support of applications within the O365 suite and basic desktop/laptop hardware troubleshooting expertise. HELP DESK SUPPORT SPECIALIST REQUIREMENTS: At least 1+ year of hands-on experience in an end-user/desktop support position - Professional or Internship related experience (installing Microsoft updates, troubleshooting PC/Printer issues, & collaborating across various teams) At least 1+ year of experience supporting O365 suite applications including setting up mailboxes, password resets, and network connectivity Proactive work ethic, eager to learn, and ability to access in a fast paced production environment Technical knowledge gained through education, certifications, or hands-on experience in a networking/software troubleshooting environment Exposure to IT tools through internships, school projects, lab work, or entry level roles PLUS SKILLS (NOT REQUIRED): EntraID/Azure knowledge Experience with label printers, specifically Zebra label printers B.S. Degree in Information Technology HELP DESK SUPPORT SPECIALIST RESPONSIBILITIES: Assess and troubleshoot various desktops, software, network, as well as factory and office equipment Complete end user requests including updating internet content using the CMS and basic HTML, creating label printer templates, online website accounts, setting up exchange on mobile devices, setting up VPN connections, and working with users to help troubleshoot VPN connection errors Responsible for desktop management including installing Microsoft updates, adding computers to domain, and running anti-virus. Collaborate with leadership on IT projects and initiatives
    $35k-61k yearly est. 5d ago
  • Senior Desktop Support Specialist

    Novigo Solutions 4.3company rating

    Remote support specialist job in Kinston, NC

    Novigo Solutions is an end-to-end IT Solutions provider, specialized in full cycle IT services and platform solutions. Novigo focuses mainly on latest technology platforms like Microsoft SharePoint , SalesForce , BI, RPA, E-Content Services, ERP Implementation & Support Services and Mobile Technologies. Novigo has over 200+ full time technical experts working on several leading technology platforms and serving Fortune 500 clients across the globe. Novigo aims to support clients business in a long-term relationship mode. With its unique delivery model, it helps the clients to achieve significant cost saving and business success. Novigo is headquartered in Dallas, Texas and has development centers in Bangalore and Mangalore. Novigo currently operates from India, US, UAE, Oman, KSA and Singapore. Job Description Customer Desktop Support candidate needed uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Qualifications Customer Desktop Support: Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restore, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management: Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for the project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas: This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security: It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Additional Information All your information will be kept confidential according to EEO guidelines.
    $62k-100k yearly est. 17h ago
  • System Support Specialist

    Ot Training Solutions

    Remote support specialist job in Jacksonville, NC

    The Systems Support Specialist will provide technical assistance and support to end-users for computer systems, hardware, software, and network issues. This role is responsible for the installation, configuration, and maintenance of technology, as well as resolving technical problems in a timely manner. The ideal candidate will have strong problem-solving and communication skills, with a focus on delivering excellent customer service. Duties and Responsibilities: Provide first-line technical support via phone, email, or ticketing system for all hardware and software issues. Troubleshoot and diagnose problems with desktops, laptops, servers, printers, and other peripherals. Install, configure, and upgrade software, operating systems, and other applications. Manage user accounts, including provisioning, access permissions, and password resets. Assist with network troubleshooting and ensure connectivity is stable and secure. Maintain accurate and detailed documentation of all support requests, resolutions, and system configurations. Train new and existing users on IT systems and best practices. Collaborate with other IT teams and external vendors to resolve more complex issues. Participate in special projects and initiatives, such as system deployments and upgrades. Minimum Requirements: US Citizenship Prior experience in IT support or help desk role Experience with help desk ticketing systems Familiarity with network concepts and troubleshooting and remote desktop tools for providing support Ability to lift 50 pounds, bend, stoop, crawl, stand, pull and reach Required Education High school diploma or equivalent A+ Certification from CompTIA Desired Qualifications and Skills Associate or BA in Computer science, engineering or a related discipline Able to operate various operating systems, such as windows, Unix or mac OS Background in or working knowledge of the Military Operations, Training Development, Doctrine Development, or Combat Development Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed, and perform special projects as assigned. OT Training Solutions, LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.
    $45k-73k yearly est. Auto-Apply 60d+ ago
  • Lead Desktop Support (Imaging+ Migration exp)

    360 It Professionals 3.6company rating

    Remote support specialist job in Wilmington, NC

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill a position for Lead Desktop Support in Wilmington NC. Qualifications Atleast 7 years of relevant experience in the following: Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installing and imaging new computers and loading appropriate software for customers Installing local and network printers and other peripherals and configuration of same Migrating data and user profiles Documenting process and procedures related to technical field support activities Additional Information In person interview is acceptable
    $53k-77k yearly est. 17h ago
  • Dynamic PC Support

    Worldwide Techservices 4.4company rating

    Remote support specialist job in Wilmington, NC

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.
    $36k-50k yearly est. 17h ago
  • Automotive Diesel Quality Assurance / Technical Support Specialist

    Promotive

    Remote support specialist job in Jacksonville, NC

    Job Description Quality Control / General Service Technician (Pathway to Diesel Technician) Monday - Friday Employment Type: Full-Time $15.00 - $20.00 Hourly (Depending on Experience) Jacksonville, NC 28540 1+ Years of Diesel Experience Required Who We Are At Greenline Diesel & Auto Repair, we take pride in doing things the right way - honest work, solid craftsmanship, and great service. We're a tight-knit crew that values reliability, teamwork, and a good sense of humor. If you're serious about learning the trade but don't take yourself too seriously, you'll fit right in here. Position Summary We're looking for a Quality Control & General Service Technician who's ready to get their hands dirty, learn the ropes, and take pride in every vehicle that leaves the shop. This is the perfect role for someone who wants to grow into a Diesel Technician position - we'll provide the tools, training, and mentorship to help you get there. You'll handle everything from final vehicle inspections and light service work to keeping our shop running smoothly and looking sharp. Every day is different, and you'll be right in the middle of the action, making sure customers drive away happy and safe. What You'll Be Doing Quality Control (Main Focus) Give every finished vehicle a thorough final inspection before it heads out the door. Double-check that all work meets Greenline's standards and matches the repair order. Knock out quality control checklists accurately and quickly. Take vehicles out for test drives when needed - yes, that's part of the job. Make sure each vehicle looks as good as it runs before delivery. Shop Cleaning & Organization Keep the shop looking sharp - clean bays, tidy tool areas, and organized supplies. Sweep floors, empty trash, and make sure restrooms are clean and stocked. Help restock supplies and maintain a smooth, clutter-free workspace. General Service & Technician Support Jump in on basic services like oil changes, tire rotations, and fluid checks. Move vehicles safely around the shop and lot. Assist technicians with parts runs, basic repairs, and whatever helps keep things rolling. Support the front office when they need an extra hand. Bring a positive attitude, stay safety-focused, and help the team win every day. What We're Looking For Strong attention to detail - you notice the little things others miss. Eager to learn, grow, and become a skilled Diesel Technician. Organized, dependable, and ready to take initiative. Valid driver's license with a clean record (you'll be behind the wheel). A team player who shows up ready to work and improve every day. Why You'll Love It Here You'll work alongside experienced techs who actually want to teach you. Every day is hands-on, fast-paced, and never boring. Real opportunities to grow into advanced diesel work and certification. A positive, respectful shop culture where hard work and good humor go hand-in-hand.
    $15-20 hourly 14d ago
  • Community Support Technician - Client Specific- Winnabow

    UMHS

    Remote support specialist job in Wilmington, NC

    Community Support Technicians needed for the Winnabow area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports services. Technician will provide assistance with daily person needs and habilitative skills. 10 hours a week. Hours mostly during the week with possible weekends from time to time. Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent. Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************
    $44k-64k yearly est. 10d ago
  • Lead Desktop Support (Imaging+ Migration exp)

    Us It Solutions 3.9company rating

    Remote support specialist job in Wilmington, NC

    We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. O ur company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more. Job Description Description: We are looking to fill a position for Lead Desktop Support in Wilmington NC. Qualifications Skills: · Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. · Installing and imaging new computers and loading appropriate software for customers · Installing local and network printers and other peripherals and configuration of same · Migrating data and user profiles · Documenting process and procedures related to technical field support activities Additional Information 1. Medical/Surgical: Application and telemetry monitoring with follow through on findings Must have a documented minimum of 2 years (24 months) working a Medical/Surgical nursing assignment within an inpatient hospital environment within the past 5 years (60 months). Must have BLS Certification. 2. MICU/SICU: Ability to respond to emergent situations using critical thinking Application of monitoring system to include invasive components Comprehensive understanding of commonly used ICU equipment Must have a documented minimum of 2 years (24 months) working a MICU/SICU nursing assignment within an inpatient hospital environment within the past 5 years (60 months). Must have ACLS and BLS Certification. 3. Behavioral Health: Ability to safely de-escalate and manage disruptive behavior Must have a documented minimum of 2 years (24 months) working a Behavioral Health nursing assignment within an inpatient hospital environment within the past 5 years (60 months). Must have BLS Certification. 4. Dialysis: Experience in the provision of dialysis services patients with end stage renal disease who require hemodialysis treatments. Must have a documented minimum of 2 years (24 months) working a Dialysis nursing assignment within an inpatient hospital environment within the past 5 years (60 months). Must have BLS Certification. 5. Emergency Department: Ability to diagnose, monitor and treat patient responses to life threating health problems and coordinate the care delivered by various health care providers. This nurse will use independent and multidisciplinary collaborative interventions to restore patient stability, anticipate patient care needs, prevent complications and achieve and maintain optimal patient responses. Must have a documented minimum of 2 years (24 months) working a Emergency nursing assignment within an inpatient hospital environment within the past 5 years (60 months). Must have ACLS and BLS Certification.
    $56k-78k yearly est. 17h ago
  • Journeyman IT/AV Facility Support Technician (JYITTECH)

    Prosol 4.1company rating

    Remote support specialist job in Jacksonville, NC

    Summary: Assists in providing technical and facility support for training events and daily operations. This is a learning-oriented role focused on building skills in IT/AV support, troubleshooting, and facility coordination under mentorship. The candidate must have the ability to operate effectively under pressure adhering to the ProSol Core Values of Agility: rapid adaptation to the changing requirements and environment of our clients; Excellence: Service quality that exceeds the expectations of our clients; Integrity: Accountability and honesty−always doing the right thing; and Long-Term Commitment: Unquestioned loyalty and dedication to our clients, partners and employees. Key Responsibilities: * IT/AV Assistance: Assist with AV setups, equipment operation, and basic troubleshooting initially under guidance then independently once fully trained. Support system monitoring, maintenance tasks, and inventory tracking. * Technical Support: Respond to simple IT/AV issues, escalating complex problems. Document issues and resolutions under direction. Shadow senior technicians to learn advance troubleshooting procedures. * Facility Support: Open/close facility spaces, support/conduct event setup, manage keys/access cards, submit and track maintenance requests, and monitor post-event cleanup. Oversee contracted cleaning and report issues. Provide assistance during events, including occasional after-hours or weekend support. * Security Access: Assist in managing physical access to rooms, including issuing/collecting/tracking keys and access cards; Monitor security card inventory and report anomalies. * General Responsibilities: Demonstrate professionalism and a willingness to learn. Communicate effectively and work well with teams. Observe confidentiality and data security procedures. Maintain organization and assist in identifying minor issues. Work across various buildings and duties as assigned. Assist with collateral duties as training opportunities allow. Qualifications: * Basic understanding of AV/IT systems; motivated to learn and develop technical and operational skills. * Must have and maintain a Secret clearance. * Basic understanding of AV/IT systems; motivated to learn and develop technical and operational skills. * Possesses and applies expertise on multiple complex work assignments. * Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. * Operates with appreciable latitude in developing methodology and presenting solutions to problems. * Contributes to deliverables and performance metrics where applicable. Education and Experience: * 3 years experience in related field (Computer User Specialist LCAT to be referenced below) Clearance: Secret required. Work Days: Monday-Friday Core hours: 8 hour days 7:30-4:30 Travel: TBD. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Additional information: ProSol is an equal opportunity employer, all interested qualified applicants are encouraged to apply, EEO/D/M/V/F. ProSol welcomes and encourages diversity in the workforce. All your information will be kept confidential according to EEO guidelines.
    $35k-58k yearly est. 21d ago
  • Information Technology

    Veterans Prime, Inc.

    Remote support specialist job in Jacksonville, NC

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $35k-64k yearly est. Auto-Apply 60d+ ago
  • Desktop Support Specialist

    Ask It Consulting

    Remote support specialist job in Wilmington, NC

    Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. Job Description Short Description: Customer Desktop Support candidate needed uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Complete Description: Customer Desktop Support - Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management - Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas - This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security - It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Qualifications Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installing and imaging new computers and loading of appropriate software for customers. Installing local and network printers and other peripherals and configuration of same. Migrating Data and user profiles. Documenting process and procedures related to technical field support activities.
    $34k-47k yearly est. 17h ago
  • Lead IT Specialist - Software Governance

    Maximus 4.3company rating

    Remote support specialist job in Wilmington, NC

    Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities. Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement. This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization. Ability to obtain a Federal Clearance and US citizenship is required. This is a remote position. Essential Duties and Responsibilities: - Manage the intake process, risk assessment, and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues; coordinate multi-team resolution. - Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001). - Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams. - Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience. - Build and maintain strong relationships with SMEs and internal stakeholders. Job-Specific Essential Duties and Responsibilities: - Manage the intake process, risk assessment and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams. - Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001). - Maintain software documentation, SOP's, and audit readiness materials. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues. - Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience. - Build and maintain strong relationships with SME's and internal stakeholders. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience. - 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles. - Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems). - Familiarity with software lifecycle management, configuration management, and Application Portfolio management. - Strong understanding of IT risk, compliance, and governance frameworks. - Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment. - Excellent communication, problem-solving, and facilitation skills. - Technical and Analytical Acumen - Process and Continuous Improvement - Risk Management and Compliance - Collaboration and Influence - Vendor and Stakeholder Engagement - Strategic Problem Solving Preferred Skills and Qualifications: - Experience managing or contributing to software asset management (SAM) or governance programs. - Hands-on experience with ITSM or ITIL-based service delivery processes. - Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools. - Certifications such as ITIL, GRC, or PMP are a plus. #techjobs #VeteransPage EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 130,000.00 Maximum Salary $ 165,000.00
    $78k-105k yearly est. Easy Apply 8d ago
  • Field Tech Support

    Echostar 3.9company rating

    Remote support specialist job in Wilmington, NC

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $17.00/Hour
    $17 hourly 26d ago
  • Tier 1 Support Technician

    Cw It Support

    Remote support specialist job in Wilmington, NC

    Tier I IT Support Technician - Wilmington, NC Looking to join an incredible team of IT technicians in Eastern North Carolina that make a real impact by providing creative, resourceful solutions to challenging problems every day? Come join a team where you can learn continually, gain knowledge, certifications, and grow your IT skill set in an environment based upon continual improvement and growth. We are looking for resourceful, intentional, competent, highly skilled and customer-focused IT technicians to join our growing team. Every day presents new challenges and puzzles to solve at CW IT Support, with a chance to learn something new, or provide value with your current knowledge to our clients. We have a great team to call out upon if you get stuck, or you can be that team member to help grow and guide others in their knowledge. The more you learn, the more you can earn at CW IT Support, and we promote learning and growth by offering company paid training and certification testing. We offer competitive pay, excellent benefits (Health, Dental, Vision, 401k, Life Insurance, Long-term disability), a company paid cell phone (most employees can cancel their personal plan and forward their number), and you will have a dedicated service vehicle fully outfitted to help you get the job done right the first time. If this sounds like a career that interests you, then give follow the instructions below to apply. We would love to hear from you and have you on our team. If you really want to earn more, we have an aggressive bonus and incentive structure in place. We also have a profit sharing program in place where 10% of company profits monthly are paid out in bonuses to the team. Application Instructions: Apply over indeed - take the two assessments listed for the position as well. They should be sent to you after submitting your application. If we want to proceed with you in the process, we will E-mail you further instructions for the next phase of our hiring process. Salary: Salary for this position varies between $35,000 and $40,000. This will depend upon experience level and skill-set, among other factors. We offer profit sharing and benefits after 90 days as well as commissions on sales immediately. Benefits: We believe in offering stable employment and incredible benefits to our team members. We currently offer 100% paid medical, dental, and vision benefits for the individual, 75% for individual + child, and 67% Family. This comes with a company paid life insurance policy, long term disability benefits, 401k, and much more! We pay bonuses for passing certifications in the IT field, as well as reimburse for testing costs. We also pay for the training materials. Job Duties: Work primarily in a remote support role servicing clients in Eastern NC and surrounding areas. Working efficiently and communicating effectively with clients in a courteous manner is a must. Document remote support activity in ticketing system and continually update client information on file. Sell additional services / hardware when appropriate to help resolve client issues and meet their needs. We offer contract services, such as Anti-virus, backups, and carry inventory in-stock on our vehicles for commonly replaceable and upgradeable parts and network hardware. Support monitored services remotely when as needed (backup failures, anti-virus alerts, etc.) While working remotely you will be required to answer incoming phone calls, dispatch work, update tickets, etc. Responsible for taking the initial ticket from the customer and handling the issue if its something that can be resolved in 15 minutes or less, otherwise dispatching it to a tier 2 support technician for more advanced troubleshooting. Requirements: Excellent Customer Service Skills - Although this is a business based in technology, the relationships with clients come first!!! 1 years minimum in an IT support role, MSP experience is highly preferred! Experienced with end user desktop support including desktop hardware repair, drive replacement and disk imaging practices, operating system installation, malware remediation, and email system troubleshooting. Basic understanding of networking (DNS, DHCP, etc) Basic understanding of active directory would be a plus Self-driven and ability to work both independently, in a team environment, and act confidently in front of clients even when faced with difficult challenges. Work Location: One location
    $35k-40k yearly 60d+ ago
  • INTL IT Copyeditor

    Insight Global

    Remote support specialist job in Wilmington, NC

    Our digital advertising client is looking to hire a Copyeditor in LATAM to service their clients. They will be responsible for the basics of copyediting including: performing thorough grammar and spelling checks, review all copy for clarity and logical flow, using a multi-pass approach to catch different error types. They will also be responsible for content accuracy & style compliance including; ensuring correct spelling of all brand names, companies, products, places, and personal names. Verifying all dates are correct and match their day of the week (e.g., "Friday, September 9"). Applying correct AMA (American Medical Association) style throughout. Additionally will ensure formatting consistency across: o Headlines, subheads, bullet points, and spacing. o Slide notes (in PowerPoint decks), ensuring relevancy and correctness. - Check employee titles where mentioned; confirm via Microsoft Teams or email if unclear. - Review and resolve formatting issues such as widows, orphans, and bullet alignment. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 5+ years of copy editing or proofreading experience. - Experience working on PowerPoint presentations and editorial QA of corporate or healthcare materials. - Excellent command of written English and editorial best practices. - High attention to detail and a methodical approach to reviewing documents. - Ability to work independently and under tight deadlines. - Availability for flexible, quick-turnaround assignments. - Strong knowledge of AMA style guidelines. - Experience working with or for healthcare or pharmaceutical companies.
    $34k-62k yearly est. 60d+ ago
  • Support Technician

    Daveandbusters

    Remote support specialist job in Wilmington, NC

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $13.25 per hour Salary Range: 0 - 0 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-13.3 hourly Auto-Apply 60d+ ago
  • Senior Desktop Support Specialist

    Novigo Solutions 4.3company rating

    Remote support specialist job in Kinston, NC

    Novigo Solutions is an end-to-end IT Solutions provider, specialized in full cycle IT services and platform solutions. Novigo focuses mainly on latest technology platforms like Microsoft SharePoint , SalesForce , BI, RPA, E-Content Services, ERP Implementation & Support Services and Mobile Technologies. Novigo has over 200+ full time technical experts working on several leading technology platforms and serving Fortune 500 clients across the globe. Novigo aims to support clients business in a long-term relationship mode. With its unique delivery model, it helps the clients to achieve significant cost saving and business success. Novigo is headquartered in Dallas, Texas and has development centers in Bangalore and Mangalore. Novigo currently operates from India, US, UAE, Oman, KSA and Singapore. Job Description Customer Desktop Support candidate needed uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Qualifications Customer Desktop Support: Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restore, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management: Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for the project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas: This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security: It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Additional Information All your information will be kept confidential according to EEO guidelines.
    $62k-100k yearly est. 60d+ ago
  • Lead Desktop Support (Imaging+ Migration exp)

    360 It Professionals 3.6company rating

    Remote support specialist job in Wilmington, NC

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill a position for Lead Desktop Support in Wilmington NC. Qualifications Atleast 7 years of relevant experience in the following: Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installing and imaging new computers and loading appropriate software for customers Installing local and network printers and other peripherals and configuration of same Migrating data and user profiles Documenting process and procedures related to technical field support activities Additional Information In person interview is acceptable
    $53k-77k yearly est. 60d+ ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Remote support specialist job in Wilmington, NC

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $36k-50k yearly est. 60d+ ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Remote support specialist job in Wilmington, NC

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $17.00/Hour
    $17 hourly 26d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Jacksonville, NC?

The average remote support specialist in Jacksonville, NC earns between $31,000 and $80,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Jacksonville, NC

$50,000
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