Remote support specialist demographics and statistics in the US
Remote support specialist demographics research summary. Zippia estimates remote support specialist demographics and statistics in the United States by using a database of 30 million profiles. Our remote support specialist estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about remote support specialists after extensive research and analysis:
- There are over 22,083 remote support specialists currently employed in the United States.
- 38.7% of all remote support specialists are women, while 61.3% are men.
- The average remote support specialist age is 42 years old.
- The most common ethnicity of remote support specialists is White (55.3%), followed by Hispanic or Latino (16.1%), Black or African American (11.9%) and Asian (10.9%).
- Remote support specialists are most in-demand in New York, NY.
- The professional industry is the highest-paying for remote support specialists.
- San Francisco, CA pays an annual average wage of $59,087, the highest in the US.
- In 2022, women remote support specialists earned 97% of what men earned.
- 11% of all remote support specialists are LGBT.
- California is the best state for remote support specialists to live.
- Remote support specialists are 49% more likely to work at private companies in comparison to public companies.
On this page
Remote support specialist demographics by:
Remote support specialist gender statistics
38.7% of remote support specialists are women and 61.3% of remote support specialists are men.
- Male, 61.3%
- Female, 38.7%
Remote support specialist gender ratio
| Gender | Percentages |
|---|---|
| Male | 61.3% |
| Female | 38.7% |
Remote support specialist gender pay gap
Women earn 97¢ for every $1 earned by men
Male income
$44,672
Female income
$43,453
Remote support specialist gender ratio over time
This data breaks down the percentage of men and women in remote support specialist positions over time. Currently, 38.7% of remote support specialists are female.
Remote support specialist gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 54.99% | 45.01% |
| 2011 | 56.19% | 43.81% |
| 2012 | 57.96% | 42.04% |
| 2013 | 58.61% | 41.39% |
| 2014 | 59.08% | 40.92% |
| 2015 | 61.30% | 38.70% |
| 2016 | 61.47% | 38.53% |
| 2017 | 61.35% | 38.65% |
| 2018 | 62.27% | 37.73% |
| 2019 | 60.62% | 39.38% |
| 2020 | 61.26% | 38.74% |
| 2021 | 61.32% | 38.68% |
Remote support specialist related jobs gender ratio
We compared remote support specialists with similar job titles to see how gender ratios vary. As you can see, dell certified systems expert and software applications architect have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Remote Support Specialist | 61% | 39% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Remote support specialist demographics by race
The most common ethnicity among remote support specialists is White, which makes up 55.3% of all remote support specialists. Comparatively, 16.1% of remote support specialists are Hispanic or Latino and 11.9% of remote support specialists are Black or African American.
- White, 55.3%
- Hispanic or Latino, 16.1%
- Black or African American, 11.9%
- Asian, 10.9%
- Unknown, 5.4%
- American Indian and Alaska Native, 0.4%
Remote support specialist race
| Remote support specialist race | Percentages |
|---|---|
| White | 55.3% |
| Hispanic or Latino | 16.1% |
| Black or African American | 11.9% |
| Asian | 10.9% |
| Unknown | 5.4% |
| American Indian and Alaska Native | 0.4% |
Remote support specialist race and ethnicity over time
See how remote support specialist racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Remote support specialist race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 63.91% | 12.36% | 7.54% | 13.09% |
| 2011 | 64.61% | 12.45% | 7.68% | 12.59% |
| 2012 | 63.34% | 12.69% | 7.93% | 13.23% |
| 2013 | 62.28% | 11.93% | 8.74% | 13.61% |
| 2014 | 61.99% | 12.14% | 8.39% | 14.32% |
| 2015 | 61.89% | 11.60% | 9.57% | 14.21% |
| 2016 | 61.68% | 11.56% | 9.54% | 14.10% |
| 2017 | 60.90% | 11.23% | 10.00% | 14.50% |
| 2018 | 61.01% | 11.19% | 10.09% | 14.24% |
| 2019 | 59.20% | 11.11% | 10.79% | 15.36% |
| 2020 | 57.16% | 11.68% | 10.57% | 15.53% |
| 2021 | 55.31% | 11.92% | 10.94% | 16.06% |
Remote support specialist wage gap by race
According to our data, asian remote support specialists have the highest average salary compared to other ethnicities. Black or african american remote support specialists have the lowest average salary at $42,669.
| Ethnicity | Salary |
|---|---|
| Unknown | $43,380 |
| White | $44,238 |
| Black or African American | $42,669 |
| Asian | $49,897 |
| Hispanic or Latino | $43,543 |
Average remote support specialist age
See how the average age of remote support specialists varies based on ethnicity and gender.
Male
Female
Remote support specialist age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Remote support specialist age breakdown
The average age of remote support specialists is 40+ years years old, representing 56% of the remote support specialist population.
Remote support specialist age breakdown
| Remote Support Specialist Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Remote support specialist educational attainment
The most common degree for remote support specialists is bachelor's degree, with 54% of remote support specialists earning that degree. The second and third most common degree levels are associate degree degree at 26% and associate degree degree at 8%.
- Bachelor's, 54%
- Associate, 26%
- High School Diploma, 8%
- Master's, 6%
- Other Degrees, 6%
Remote support specialists by degree level
| Remote support specialist degree | Percentages |
|---|---|
| Bachelor's | 54% |
| Associate | 26% |
| High School Diploma | 8% |
| Master's | 6% |
| Other Degrees | 6% |
Remote support specialist jobs you might like
Remote support specialist wage gap by degree level
According to the data, remote support specialists with a Master's degree earn more than those without, at $53,039 annually. With a Doctorate degree, remote support specialists earn a median annual income of $50,358 compared to $45,355 for remote support specialists with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $53,039 |
| High School Diploma or Less | $40,100 |
| Bachelor's Degree | $45,355 |
| Doctorate Degree | $50,358 |
| Some College/ Associate Degree | $41,080 |
Remote support specialist employment statistics
Most remote support specialists work for a private in the technology industry.
Company size where remote support specialists work
Below, you can see the size of companies where remote support specialists work.
Remote support specialist jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 6% |
| 50 - 100 employees | 10% |
| 100 - 500 employees | 17% |
| 500 - 1,000 employees | 5% |
| 1,000 - 10,000 employees | 25% |
| > 10,000 employees | 37% |
Remote support specialist jobs by company type
Employees with the remote support specialist job title have their preferences when it comes to working for a company. For instance, most remote support specialists prefer to work at private companies over public companies.
Remote support specialist jobs by sector
| Company type | Percentages |
|---|---|
| Education | 6% |
| Public | 41% |
| Private | 49% |
| Government | 4% |
Remote support specialist jobs by industry
The most common industries for remote support specialists are technology, professional and finance.
Remote support specialist industry statistics
| Industry | Percentages |
|---|---|
| Fortune 500 | 20% |
| Technology | 20% |
| Professional | 15% |
| Manufacturing | 6% |
| Finance | 6% |
| Health Care | 6% |
| Insurance | 5% |
| Education | 4% |
| Non Profits | 4% |
| Retail | 4% |
| Government | 3% |
| Start-up | 2% |
| Energy | 2% |
| Real Estate | 1% |
| Media | 1% |
| Utilities | 1% |
| Construction | 1% |
| Internet | 1% |
| Hospitality | 1% |
| Telecommunication | 1% |
Remote support specialist turnover and employment statistics
Remote support specialist unemployment rate over time
The unemployment rate for remote support specialists between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Remote support specialist unemployment rate by year
| Year | Remote support specialist unemployment rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
Average remote support specialist tenure
The average remote support specialist stays at their job for 1-2 years, based on the 361 remote support specialists resumes in Zippia's database.
Remote support specialist tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 21% |
| 1-2 years | 34% |
| 3-4 years | 15% |
| 5-7 years | 19% |
| 8-10 years | 6% |
| 11+ years | 5% |
Remote support specialist LGBT ratio compared to similar jobs
Review the percent of remote support specialists that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Telecommunications Coordinator | 7.31% | 8,006 |
| Programmer Analyst | 8.42% | 248,781 |
| Senior Obiee Developer | 8.46% | 161,269 |
| Security Systems Specialist | 8.59% | 117,676 |
| Network Technician Lead | 9.03% | 74,021 |
| Manager, Software Quality Assurance | 10.54% | 108,570 |
| Remote Support Specialist | 10.88% | - |
Similar remote support specialist jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Telecommunications Coordinator | 7.31% | 8,006 |
| Programmer Analyst | 8.42% | 248,781 |
| Senior Obiee Developer | 8.46% | 161,269 |
| Security Systems Specialist | 8.59% | 117,676 |
| Network Technician Lead | 9.03% | 74,021 |
| Manager, Software Quality Assurance | 10.54% | 108,570 |
Foreign languages spoken by remote support specialists
The most common foreign language among remote support specialists is Spanish at 60.0%. The second-most popular foreign language spoken is Hmong at 20.0% and Tagalog is the third-most popular at 20.0%.
- Spanish, 60.0%
- Hmong, 20.0%
- Tagalog, 20.0%
Remote support specialist languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 60.0% |
| Hmong | 20.0% |
| Tagalog | 20.0% |
