Remote Support Specialist remote jobs

Arbol is a global climate risk coverage platform and FinTech company offering full-service solutions for any business looking to analyze and mitigate exposure to climate risk. Arbol's products offer parametric coverage which pays out based on objective data triggers rather than subjective assessment of loss. Arbol's key differentiator versus traditional InsurTech or climate analytics platforms is the complete ecosystem it has built to address climate risk. This ecosystem includes a massive climate data infrastructure, scalable product development, automated, instant pricing using an artificial intelligence underwriter, blockchain-powered operational efficiencies, and non-traditional risk capacity bringing capital from non-insurance sources. By combining all these factors, Arbol brings scale, transparency, and efficiency to parametric coverage. About the RoleArbol is seeking an experienced IT Support Specialist to join our fast-paced, innovative team. In this role, you will be instrumental in ensuring the seamless operation of our IT infrastructure and providing exceptional technical support to our employees. You will leverage your expertise to troubleshoot complex issues, enhance user experience, and contribute to our mission of delivering top-notch technology solutions. This is an in-office role in Sarasota, Florida, with the option to work remotely one day a week. What You'll Be Doing Provide first-line technical support for hardware and software issues across various platforms, including Windows, mac OS, and Linux environments. Diagnose and resolve technical problems using remote support tools and on-site visits, ensuring minimal disruption to operations. Set up and configure new devices, ensuring compliance with company standards and security protocols. Maintain accurate documentation of support requests, resolutions, and knowledge base articles to improve team efficiency. Collaborate with cross-functional teams to implement system upgrades, software installations, and network configurations. Monitor and manage IT inventory, including hardware, software licenses, and peripherals. Conduct user training sessions to enhance technical proficiency and promote best practices within the organization. What You'll Need 5+ years of experience in IT support or a related field, demonstrating a strong technical foundation. Proficiency in troubleshooting hardware and software issues across multiple operating systems. Experience with IT ticketing systems and remote support tools. Strong understanding of networking concepts and protocols. Excellent verbal and written communication skills, with the ability to convey complex technical information to non-technical users. Deep knowledge of desktop and mobile operating systems (Windows, mac OS, iOS, Android). Experience with network troubleshooting tools and techniques. Understanding of cybersecurity principles and practices. What's Great to Have Experience with Active Directory, Microsoft Office 365, Google Workspace, and cloud-based services. Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ITIL framework and best practices in IT service management. Candidates for this role must be located in the United States. Interested, but you don't meet every qualification? Please apply! Arbol values the perspectives and experience of candidates with non-traditional backgrounds and we encourage you to apply even if you do not meet every requirement. AccessibilityArbol is committed to accessibility and inclusivity in the hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you require an accommodation to apply or interview, please contact *********** BenefitsArbol is proud to offer its full-time employees competitive compensation and equity in a high-growth startup. Our health benefits include comprehensive health, dental, and vision coverage, and an optional flexible spending account (FSA) to support your health. We offer a 401(k) match to support your future, and flexible PTO for you to relax and recharge.

At Submittable, we are transforming how organizations create social impact. Our platform empowers thousands of mission-driven organizations, from nonprofits to government entities, to make a difference in their communities and beyond. In 2024, our innovative software helped organizations worldwide run 30,000 programs, welcomed 1.2 million applicants, and facilitated the distribution of more than $10 billion in funding through our products on behalf of our clients. We are on a mission to help organizations accelerate their impact, so we are proud to partner with organizations focused on Equity & Social Justice, Children & Education, Creative & Arts, Health & Wellness, Economic Justice & Opportunity, and Environment & Climate. At Submittable, technology and purpose converge, offering a unique opportunity to contribute to meaningful change. About the Role: We're looking for a full-time Technical Support Specialist to join our Campaign Support team. In this role, you will enhance and nurture the customer experience by quickly communicating with customers regarding questions, problems, technical issues. This is a full-time position reporting to the Manager of Campaign Support Location: Remote position Salary Range: Non-exempt role with a salary range of $46,000-$56,000, depending on experience and location How You'll Make an Impact: Maintain thorough knowledge of Submittable's platform and features to provide accurate and effective technical support Provide support and maintain customer satisfaction at all stages of the customer journey Respond promptly to customer inquiries via phone, email, and chat, troubleshooting technical issues and answering product questions Provide clear guidance, solutions, and best practices to help customers successfully use the platform Track and log customer issues, ensuring follow-up and resolution in a timely manner Maintain accuracy of customer help resources as the product evolves Identify, test, and report software bugs to Product team Proactively flag potential issues or recurring problems to support continuous improvement About You: You're a highly collaborative, solution-oriented professional with a passion for delivering excellent customer support. You thrive in fast-paced environments, care deeply about customer outcomes, and bring a mix of analytical thinking, empathy, and curiosity to every interaction. Experience & Expertise 1+ years in Customer Support or Technical Support roles Ability to troubleshoot software issues and guide users to resolution Experience working with customer support tools Comfortable supporting live chat platforms Builder Mentality Solutions-first mindset with strong problem-solving skills Ability to stay calm and effective, especially when handling complex technical issues Curious and proactive Comfortable navigating ambiguity and evolving processes Partner, Collaborator, Communicator Exceptional communication skills - especially when translating technical concepts to both technical and non-technical audiences Adept at handling multiple high-priority tasks with strong organizational and prioritization skills A team player who works well cross-functionally and values shared success Capable of building strong customer rapport over time Committed to transparency, accountability, and continuous improvement Preferred Systems & Tooling Experience/Knowledge: Proficiency in data tools Exposure to scripting or programming languages (preferred but not required) Experience documenting software bugs and enhancement requests for technical teams (preferred but not required) Familiarity with SaaS platforms and a general understanding of software development lifecycles (preferred but not required) Experience with automation tools We are interested in every qualified candidate eligible to work in the United States; however, we cannot accommodate scholastic or employment visas at this time . In addition, we are not able to consider applicants who reside in the following states: Alaska, Delaware, Louisiana, Maine, New Mexico, North Dakota, Oklahoma, Rhode Island, Vermont, West Virginia, and Wyoming. Why Submittable? Joining Submittable means becoming part of a forward-thinking, mission-driven company that values innovation, collaboration, and growth. We empower organizations working for social good with technology that accelerates their work, amplifies their impact, and drives meaningful change. At Submittable, you'll find a supportive, dynamic work environment where your contributions directly influence our success. If you thrive in a fast-paced, evolving environment and are excited to be part of a company dedicated to social impact, we invite you to apply! Benefits: We are proud to offer highly competitive benefits to our full-time employees, including: Comprehensive health and life insurance with optional HSA, FSA, and DCA accounts 401(k) plan with employer match starting day one Equity stock options to share in our success Flexible hours, remote work options, and generous vacation and sick leave Paid parental leave for mothers, fathers, and adoptive parents Professional development stipends to support your career growth Opportunities to participate in community outreach and volunteer programs Monthly company-sponsored happy hours and gatherings to connect and unwind Our Commitment to Inclusion & Belonging At Submittable, we believe technology is a force for good, driving social impact and enabling corporate social responsibility on a global scale. To achieve this, we are committed to fostering a workplace that values inclusion and belonging as central pillars of our culture. We embrace the strength of our diverse community by creating a safe space where employees feel empowered to share ideas, celebrate unique experiences, and learn from one another. By prioritizing inclusion, we aim to build an environment where everyone can bring their authentic selves to work and make innovative contributions that enable our customers to tackle complex challenges and spread more good. As a globally used platform, we are dedicated to hiring and supporting employees who represent a range of backgrounds, experiences, and perspectives. This includes diversity in ethnicity, sexual orientation, gender, religion, ability, culture, and socioeconomic background. Our Approach to AI in our Hiring Process We believe that Artificial Intelligence (AI) can be a powerful tool for good. We are committed to leveraging AI technologies responsibly, ensuring their use is equitable, fair and safe. To ensure fairness and accurate skill assessment, we do not allow the use of AI tools (including note takers, transcription tools, or recordings) during take home tests or interviews. For additional information regarding the use of AI in hiring please review our AI Guidelines & Policies. Need accommodations? Let your recruiter know early so we can support you.

DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people. Job Description:In your role as a Managed IT Help Desk Tier 1, your primary responsibility will be to provide technical software, hardware, and networking problem resolutions to DEX Imaging's Managed IT clients by performing question/problem diagnosis and providing remote support solutions in a call center environment. Your role will also require the setup and deployment of client hardware at client sites as well as any onsite troubleshooting required that can not be completed remotely. This position requires critical thinking, strong interpersonal and customer service skills, and the ability to work in a team-oriented environment. Job Responsibilities: Examples of key duties are interpreted as being descriptive and not restrictive in nature. Identifies, diagnoses, and resolves any assigned support requests Answer incoming service calls part of cell center queue, gather client information, and create support request within PSA system Provides one-on-one end-user problem resolution over the phone Assists in the configuration and imaging of end-user PC desktop hardware, software and peripherals Oversees timely repair of PC computer equipment covered by third-party vendor maintenance/warranty agreements On-going self-training to preserve professional skillsets required to perform job duties Provide after-hour support for clients during scheduled on-call rotation Assist in Managed IT Projects as instructed by Project Team Manager Assists in creating materials/documentation for end-user frequently asked questions (FAQs) Train users on network login, printing, accessing network shares, printing, scanning and software applications Maintain effective communication with other technicians and management with regards to events and changes transpiring at client sites Communicate with client at all levels from IT personnel to C-Suite and to understand business issues in context of IT issues Takes ownership of tasks and follows through to ensure complete resolution Takes a personal interest in, and responsibility for, quality of work performed, or work associated with Willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members Provide accurate time estimates for how long a task will take to complete Understand that the success of individuals is measured by the success of their teams Qualifications: Excellent verbal and written communication skills 1-3 years experience providing IT support to end users Managed IT Services experience desirable Experience with administration of Microsoft desktops, Microsoft servers, Active Directory, Group Policy, Microsoft Office, and Microsoft 365 Experience leveraging PSA ticketing system and RMM tools for remote management Certifications such as CompTIA A+ are desirable Work Week Format: Work Schedule is Monday through Friday from 8:00 AM to 5:00 PM EST in our Network Operations Center (NOC) Remote Work Schedule varies based on scheduling and approval by Service Manager Lunch schedule varies on team availability and is limited to one hour Attendance to training or called meetings is mandatory Mandatory on-call rotation schedule as required

At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all. You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company. Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about. More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle Job Description Job Summary The Commercial Services Production Support Specialist provides critical operational support to ensure the accurate and timely processing of commercial real estate transactions. This role supports all NCS offices including escrow officers, underwriters, and internal teams by managing documentation, providing production system support, identifying, troubleshooting, and remediating common title and closing process issues while ensuring compliance with regulatory and internal standards. As part of a collaborative team of Production Support Specialists, this role works closely with national offices, affiliate partners, and corporate teams to maintain workflow continuity and uphold service excellence. *Occasional Travel REMOTE Job Responsibilities Provides operational support to the production team throughout the course of the real estate transaction process (prior to, in progress, and post-closing) for clientele May assist in reviewing real estate records needed to generate legal support to determine the historical ownership of properties Updates transaction information as necessary based on change requests related to the parties on file or property Assists in maintaining expected production levels and delivery standards on a daily basis Follows standard procedures and guidelines Understands how assigned duties relate to others within the team and how the team integrates with related teams Impacts own team through the quality of the support provided Recognizes and solves typical problems; selects solutions from established options Communicates moderately complex information in routine situations, typically within own team Works under general supervision with limited ability to modify approach Individual contributor having no supervisory responsibilities; manages own workload Performs all other duties as assigned by management Education High school diploma required; Bachelor's preferred Experience Typically requires 2+ years of related work experience Equal Employment Opportunity Employer Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************. Benefits Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.

The IT Operations Support Specialist will monitor and support enterprise systems, networks, applications and batch jobs. This position requires the ability to analyze and resolve technical problems and provide technical support for end users. Specialists will also be responsible for communication and escalation of major incidents and outages and must have the ability to communicate and work with a technical and non-technical audience. This position will be part of a high performing team delivering best in class IT services to the business and our customers. 1. Monitor and support enterprise systems including but not limited to; Windows and UNIX servers, SQL and Oracle Databases as well as cisco routers and switches. 2. Administer, monitor and support batch processing and job scheduling. System jobs include Windows and UNIX batch programs, SQL and Oracle stored procedures, SAP programs and other miscellaneous applications. 3. Monitor and support the end of day procedures for retail stores and ensure successful completion of nightly processing. 4. IT security administration for enterprise systems. 5. Use advanced troubleshooting skills to obtain and convey concise problem information for retail stores, corporate office and distribution centers and resolve or escalate incidents in accordance with established procedures. 6. Coordinate Change Control process through non-Production and Production environments according to policies and procedures 7. Maintain in-depth knowledge of IT Operations supported products and services. 8. Work with key business partners reporting on application performance within supported IT services Skills Customer service, Operation, Troubleshooting, Windows, Technical support, Batching, Ticketing Systems, VDI, Support, Solar WInds, ServiceNow Top Skills Details Customer service,Operation,Troubleshooting,Windows,Technical support,Batching,Ticketing Systems,VDI Additional Skills & Qualifications • Bachelor's degree or equivalent experience • 2 year of technical support or IT experience • Strong written and verbal communication skills • Understanding of Microsoft products with the ability to diagnose application software and hardware problems • Understanding of IT Operations batch processing, monitoring of devices and systems and change control procedures • General understanding of retail systems • Ability to simultaneously and successfully handle multiple, disparate tasks • Strong customer service, organizational and communication skills • Experience with Linux command line or program scripting • Experience with an Enterprise Job Scheduler Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Bolingbrook, IL. Pay and Benefits The pay range for this position is $22.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Nov 19, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Who We Are: So, you've heard about being #addedtocart At Cart.com, our mantra is “Be Brand Obsessed”. Why? Because we know that our lives are shaped by the brands we interact with daily. As a new disruptor in e-commerce, Cart.com's mission is to not only help brands scale seamlessly, but also build a deeper connection with their customers. We obsess over the brands we serve and the things they care about, and that passion is what drives us to provide a consumer experience like no other. Since our founding in 2020, Cart.com's one-of-a-kind e-commerce platform has quickly redefined how brands operate online. With our end-to-end world-class tools and services, we empower brands to manage their stores, find more customers, and deliver their products in one seamless experience. It is our mission to give brands the same capabilities as the world's largest retailers so they can do more of what they love-getting their great products into the hands of amazing customers. We are always looking for entrepreneurial, innovative and determined humans who are eager to creatively transform the e-commerce space. Sound like you? Come hop on the brandwagon and discover what Cart.com is all about. Cart.com is building a community that is committed to living out these 6 core values: WE ARE OBSESSED WITH BRANDS: We live for brands and are fanatical about their success. WE THINK BEYOND THE BOX: We explore new ideas and discover creative solutions. We think openly about how to serve brands and solve problems. WE DON'T GIVE UP: No one expected this to be easy. We are resilient- we dig in and keep going. WE SPEAK UP: Every person here has an obligation to question norms, voice concerns, and offer their perspective. WE WORK TOGETHER: We work with integrity and respect, ask for help, and extend the same help to others. WE ARE HUMAN: Our people are our biggest strength. We have fun and make real connections with one another and with the brands we serve. The Role: The Production Support Specialist is a technical contributor to Cart.com's Fulfillment Production Support team. This role requires significant experience in the design, implementation, operations, and troubleshooting of software platforms and processes that drive daily operations across Cart.com's nationwide fulfillment network. This position is open to applicants or individuals who are located in or willing to move to AZ, CA,CO, CT,DE,FL, GA, HI, IL, IN, KY, MD, MA, MI, MS, NE, NV, NJ, NY, NC,OH, OR, PA, SC, TN, TX, UT, VA, WA. What You'll Do: Design and implement technology solutions to increase throughput and units-per-hour metrics Lead the investigation and root cause analysis of issues that slow or stop production operations in Cart.com's fulfillment center network Collaborate with Cart.com's software engineering team to design, test, and rollout new software capabilities throughout the fulfillment network. Collaborate with sales and account management teams to represent the capabilities of the network to existing customers and prospects Collaborate with solution architects to design software solutions or processes that can be effectively operationalized within facilities Provide technical mentorship for new or junior members of the production engineering and support team and solution design Provide technical mentorship for junior members of the team Participate in the teams on-call rotation Who You Are: You have the ability to write, troubleshoot, and optimize SQL statements and stored procedures against production databases You have familiarity with monitoring and managing cloud-based services, assessing system resources including memory, CPU utilization, I/O latency, and disk/storage capacity utilization You have the ability to rapidly learn and troubleshoot third-party infrastructure software You have working knowledge of network protocols and server-to-server communication techniques to transmit and synchronize processes and data across distinct software platforms. You have the ability to collaborate cross-functionally with software engineering, facilities operation, sales, client services, and finance What You've Done: You have 3+ years in systems design, implementation, and operations of 24/7 production systems You have 3+ years production support within distribution, fulfillment, logistics, or other environments with high daily volume. Nice to Haves: You have the ability to script software solutions in Python, PHP, Node, .Net, or other commonly utilized programming languages Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Term (Fixed Term) Field Specialist, Bilingual Spanish/English, San Bernardino Part-time, Term Position (30 Hours per week, 6 months Term duration, may be extended to 12 months) RAND is a nonprofit institution that helps improve policy and decision-making through research and analysis. The RAND Survey Research Group (SRG) is currently hiring a part-time Bilingual English/Spanish Field Specialist to work on a two-stage randomized trial for patients with an opioid related event. Work location is the Emergency Department at Arrowhead Regional Medical Center (ARMC) in San Bernardino. This is a part-time, term employee position, approximately 30 hours per week, mid-November 2025 that can be extended to October 2026. The Field Specialist will work in the Emergency Department at Arrowhead Regional Medical Center (ARMC)'s waiting room administering screeners to patients, and if eligible, administering the full consent followed by a tablet-based interview. Some after-hours patients might be contacted screened, consented, and interviewed by phone. Requirements Speak, read, and write fluently in English and Spanish Have a valid driver's license, dependable car, and proof of auto insurance Completed Live Scan background check and health screening including providing proof of immunizations (or titer blood test) as required for work in San Bernardino County hospitals Available to work 30-35 hours per week primarily during regular weekday hospital hours (mornings and afternoons) with some flexibility for evenings and weekends Experience working in a emergency department setting Experience working with substance-using populations Able to stand and walk throughout the workday Strong interpersonal and communication skills; ability to communicate with clinical staff, research staff, and patients. Motivated, self-starter, comfortable working independently and on a team Exceptional time-management, organizational and record keeping skills Strong intermediate computer skills Preferred Qualifications Prior field survey research, interviewing, substance use treatment, health care, or other related professional experience is highly preferred Continued employment is contingent upon passing RAND employment background check including DMV and successful completion of training. Pay Range: $26.50-$28.50 hourly RAND considers a variety of factors when formulating an offer, including but not limited to, the specific role and associated responsibilities; a candidate's work experience, education/training, skills, expertise; and internal equity. This position is overtime eligible. In addition, RAND provides strong benefits including health insurance coverage, life and disability insurance, savings plan, paid time-off and more. Equal Opportunity Employer

Job Summary:The Senior Engineering Support Specialist is a technical expert responsible for triaging and resolving complex issues across internal systems and applications. This role works closely with engineering, product, and support teams to investigate problems, improve monitoring and tooling, and enhance support processes. The ideal candidate brings strong troubleshooting skills, system knowledge, and cross-functional collaboration experience to help drive reliability, efficiency, and continuous improvement.Responsibilities: The Senior Engineering Support Specialist is a highly skilled and hands-on technical expert responsible for ensuring the stability, usability, and continuous improvement of the organization's proprietary systems and applications. This role serves as a central point of contact for escalated technical issues and plays a key role in bridging the gap between customer-facing teams, engineering, and product management. The individual in this position leads the triage and investigation of complex problems using a variety of tools, including API clients, browser developer tools, and system logs, to replicate and isolate issues. This role is expected to manage incoming support requests, assess severity and impact, and take ownership of incidents through resolution or appropriate escalation. In addition to technical investigation, the Senior Engineering Support Specialist is deeply involved in defining and refining internal support processes. This position is responsible for developing standardized workflows for issue intake, tracking, prioritization, and resolution. This includes leading backlog reviews, organizing daily standups for issue triage, and ensuring that support activities are visible, measurable, and aligned across all stakeholders. This role's deep familiarity with internal systems allows them to identify recurring patterns in technical issues and proactively collaborate with engineering teams to address root causes. This often results in the creation and maintenance of a prioritized backlog of product and monitoring improvements aimed at reducing incident frequency and severity. The role also includes a strong focus on systems thinking and process improvement. The Senior Engineering Support Specialist is expected to continuously evaluate and enhance existing documentation, playbooks, and troubleshooting guides, while also contributing to the development of internal tools that improve system observability and diagnostic capabilities. This position works closely with engineering to enhance alerting, monitoring, and debugging processes, helping to identify and address gaps in system performance before issues escalate. Through frequent collaboration with product teams, this role helps translate technical findings into actionable feedback that informs future feature development and system design improvements. A critical component of this role is clear and effective communication. The Senior Engineering Support Specialist must ensure that all stakeholders technical and non-technical are consistently informed of issue status, timelines, risks, and resolutions. This position plays a key role in building trust and accountability across teams by delivering timely updates, writing detailed documentation, and participating in incident retrospectives to ensure that lessons are applied and knowledge is shared. Success in this role is defined not only by the ability to resolve issues efficiently, but also by the ability to build sustainable systems and processes that scale with the organization. The ideal candidate is a strong problem solver, a collaborative partner, and a strategic thinker who takes ownership of challenges and drives long-term improvements in the technical support function. Performance Outcomes Technical Troubleshooting and Incident Management Triage and prioritize incoming technical issues based on severity and business impact. Replicate, diagnose, and isolate problems using tools such as API clients (e.g., Postman), browser developer tools, and system logs. Provide clear documentation of findings before escalating issues to engineering teams. Own the end-to-end resolution process for escalated issues, ensuring accuracy and consistency in follow-through. Maintain visibility into issue status and provide timely updates to stakeholders. System Expertise and Cross-Functional Collaboration Develop deep knowledge of internal products, platforms, and systems to support informed troubleshooting. Act as the technical liaison between customer-facing teams, product managers, and engineers. Participate in daily standups, triage meetings, and backlog reviews to ensure alignment across teams. Translate technical concepts and issues into clear, actionable items for non-technical stakeholders. Contribute to the creation and maintenance of internal knowledge bases and support documentation. Work with product teams to ensure that recurring support issues inform future development roadmaps Process Improvement and Standardization Design and implement standardized workflows for issue intake, tracking, escalation, and resolution. Identify inefficiencies in existing support practices and recommend scalable improvements. Lead recurring review sessions to track open issues and ensure process adherence. Document troubleshooting procedures, runbooks, and team playbooks to promote consistency. Help define success metrics for support performance, including issue throughput and time-to-resolution. Monitoring and Tooling Enhancements Contribute to the development of internal tools that improve visibility into system health and reduce time to resolution. Participate in incident post-mortems and help establish preventive measures to reduce future occurrences. Work with product teams to ensure that recurring support issues inform future development roadmaps. Participate in incident post-mortems and help establish preventive measures to reduce future occurrences. Education, Knowledge, and Experience High school diploma or equivalent is required. A bachelor's degree in computer science, Information Systems, or a related technical field is preferred. 3-7 years of experience in a technical support, QA, solutions engineering, or software-adjacent role, ideally within a SaaS or custom software environment required. Prior experience working closely with software engineering and product teams on issue resolution, incident response, or continuous improvement initiatives. Strong understanding of modern web application architecture, including APIs, front-end and back-end systems, and databases. Proficiency with investigation and diagnostic tools such as Postman, browser developer tools, Jira, and Confluence. Familiarity with system logs, debugging processes, and basic scripting or query skills is a plus. Excellent written and verbal communication skills, with the ability to translate complex technical issues for diverse audiences. Proven ability to work cross-functionally and manage relationships across technical and non-technical teams. Highly analytical and detail-oriented, with strong problem-solving abilities. Comfortable working independently and managing competing priorities in a fast-paced environment. Adaptable and open to learning new tools, systems, and approaches. Demonstrates ownership, initiative, and a continuous improvement mindset. Passionate about delivering high-quality solutions and improving the overall support experience. FLSA Status Exempt Physical Requirements/ Work Environment The work environment characteristics and physical demands described here are representative of these an employee encounters while preforming the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This role is primarily performed in a standard office setting and may include remote or hybrid work arrangements. Regularly required to sit for extended periods and use hands to operate a computer, keyboard, and other standard office equipment. Must be able to communicate clearly and effectively through verbal and written means. Requires the ability to concentrate, analyze, and manage multiple tasks and priorities in a fast-paced environment. The noise level is typically quiet to moderate. Occasional travel may be required for team meetings, training sessions, or collaboration activities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Additional Information:Location:Remote Job PostingDepartment:9310 EngineeringTime Type:Full time Commitment to Equal Opportunity PPLSI conforms to all the laws, statutes, and regulations concerning equal employment opportunities. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, and basis of disability or any other federal, state or local protected class. We prohibit retaliation against individuals who bring forth any concerns, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any concerns or otherwise oppose discrimination. If you require a reasonable accommodation to complete the application process, please contact Human Resources at: **********************************.

Duties and Responsibilities: The Clinical Field Specialist responsibilities will provide clinical insight and educational support and training on the technical applications of TriSalus Life Sciences products and will establish and maintain strong customer relationships with Interventional Radiology healthcare professionals and organizations. The Clinical Field Specialist will work with the Sales Managers within defined geographic area to meet existing and potential customers and champion the clinical needs for customers. This role will discuss and demonstrate how TriSalus products can help clinician providers achieve their goals and meet patient needs. By providing case coverage, the Clinical Specialist will provide technical training in a clinical and/or interventional radiology environment and contribute to improving the overall customer experience by focusing on clinical uses, education and gathering customer insights. The Clinical Field Specialist will work closely with others in the organization (i.e. Sales, Service, Marketing, R&D etc.) to ensure customer needs are being met. Responsibilities : Meets with existing and potential customers to identify their clinical needs, goals, and constraints related to patient care and provides creative and feasible solutions using company products. Serves as the primary resource for clinical support in the areas of coverage, troubleshooting, and in-service education for the company products. Informs the customer on the latest product, therapy and technology developments in the industry by actively engaging in procedural and technical discussion. Assist in sales and ongoing support of TriNav to promote consistent utilization. Transfers account knowledge and other requested information to the Sales Manager on a weekly basis. Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required. Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively deliver presentations and event creation/coordination with key Opinion Leaders. Must act with a sense of urgency, with a focus one driving utilization and ensuring excellent procedural outcomes. Understand company's and competitors' products and workflows and provide recommendations on improvements Has a strong desire to work in a fast-paced, startup environment while consistently adapting to change. The ability to work independently within a teamwork environment. The Clinical Field Specialist reports to the Area Sales Director. Qualifications Education & Certifications: BA/BS or equivalent in related discipline preferred Work Experience: Clinical teaching/in-servicing, medical training (RN, IR Technician, etc.) preferred. 5+ years of directly related experience in heathcare industry preferred Strong clinical orientation, experience with products for use in interventional radiology, radiology/cardiology strongly preferred. Proven skills in leadership, management and communication including presentations Knowledge, Skills & Abilities: Ability to influence clinical decision making Ability to work independently in the context of a team environment Ability to meet vendor credentialing requirements Proven ability to build maintain positive relationships with peers and colleagues across organization levels Excellent verbal and written communication skills, including ability to effectively communicate with Executive team and outside customers Positive, humble attitude that seeks feedback and accepts it from all comers; owns mistakes, learns from them and quickly makes the correction Computer proficiency (MS Office - Word, Excel and Outlook) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude. Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Up to 50% domestic and overnight travel to meet the client's needs - required

----------------- We are seeking a motivated and goal-oriented Field Specialist to join our team in the Financial Services industry. This is a remote position, offering a competitive salary range of $50,000 to $140,000 based on experience. The ideal candidate will have 1-3 years of experience in the field and possess excellent oral and written communication skills. As a Field Specialist, you will need to be self-motivated, ethical, and coachable, and have strong computer skills. The ability to work well individually and meet set goals is essential for success in this role. This is a 1099 position with a 100% commission uncapped pay structure. Requirements Requirements: ------------ 1-3 years of experience in the financial services industry Excellent oral and written communication skills Strong computer skills Self-motivated and goal-oriented Ethical and coachable Ability to work well individually Benefits Bonuses High earning opportunity Trips Mentorship Life Insurance Medical, Dental & Vision group plans available

Are you ready to take your technical skills to the next level on some of the most advanced infrastructure projects in the world? As a Commissioning Field Specialist I at DLB Associates, you'll lead commissioning activities on cutting-edge hyperscale data centers that power the digital economy. Work hands-on with complex electrical, mechanical, and controls systems while collaborating with top-tier clients and industry leaders. If you thrive in fast-paced, high-impact environments and want to grow your career in mission-critical facilities, we want to hear from you! Position Title: Commissioning Field Specialist I Position Location: Remote - work from anywhere in the United States. Must be located near a major airport. Travel Requirements: Up to 75% domestic travel; relocation may be considered for long-term project needs. Priority Travel Locations Include: IAD Region (Baltimore, Dulles) ATL (Fayetteville, GA) Cheyenne, WY Denver, CO Louisville, KY Indianapolis, IN South Bend, IN Berwick, PA Bowling Green/Toledo, OH Monroe, LA Shreveport, LA Columbus, OH Richmond, VA Ft. Wayne, IN Phoenix, AZ SALARY DLB recognizes salary ranges from job boards do not necessarily reflect our pay ranges. In many instances we out-compete those ranges for well-qualified candidates. JOB SUMMARY The Commissioning Field Specialist I is a technical commissioning role responsible for leading commissioning tasks, troubleshooting complex issues, and ensuring project success. This position builds upon Commissioning Field Technician 3 responsibilities, requiring greater independence, leadership, and decision-making in field commissioning. The Commissioning Field Specialist I will direct vendors and contractors, manage technical execution, and assist project leadership in ensuring commissioning deliverables are met. This role involves limited supervision, with the expectation that the Commissioning Field Specialist 1 can manage field-level commissioning execution with minimal oversight. The Commissioning Field Specialist I will receive limited directions on day-to-day work and general instruction on new projects or assignments. Will execute commissioning and assist project leadership on projects of complex scope. Will work independently or under limited supervision. This person will communicate and operate in line with organizational goals and values, as well as departmental objectives. ESSENTIAL FUNCTIONS Perform On-site Commissioning Activities and Assist in Project Management (50%) On-site inspection, validation, functional testing, verification and troubleshooting of electrical and mechanical equipment Participate in factory witness testing and observe startup activities Use technical equipment to perform testing Direct vendors / contractors in the execution of the testing Timely and effective management and delivery of projects Identify potential project risks and aid in development of strategies to minimize impact and control deviations from estimated costs and project deadlines Onboarding of project team for mobilization and provides ongoing updates Develop Testing Plans and Procedures for Complex Projects (20%) Development of commissioning plans Prepare pre-functional checklists Prepare functional performance test scripts Review Construction Related Design Documents, Drawings and Specifications (15%) Review and analyze shop drawings, submittals, and sequence of operations. Assist in identifying and resolving design discrepancies with engineers and project teams. Assist in commissioning-focused design reviews to improve system operability and maintainability. Documentation & Reporting (15%) Serve as a key contributor to project progress reports and final commissioning reports. Maintain accurate test logs, issue tracking, and inspection records. Assist in providing technical recommendations for resolving field issues and system failures. Completion of Assigned Tasks and Deliverables on Time and on Budget Performs Other Related Duties as Assigned Requirements POSITION REQUIREMENTS (INTERMEDIATE LEVEL, UNLESS NOTED OTHERWISE) Knowledge of electrical, mechanical and controls system principles Skilled at using MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams), along with exceptional organizational skills for file management Skilled in completing assignments accurately and with attention to detail Ability to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and contribute to company-wide innovation Ability to work successfully in a remote environment thru effective communication and organizational skills, self-motivation, proactiveness and resourcefulness in a distraction free workspace Ability to follow company and site safety requirements Ability to analyze and prepare documents, reports and correspondence Ability to communicate effectively in both oral and written form (technical and non-technical information) Ability to communicate effectively directly with clients and at times serve as primary point of client contact Ability to work successfully as a member of a team and independently with moderate supervision Ability to work under pressure and meet close deadlines Ability to effectively plan and delegate the work of others Ability to achieve certification for NFPA70E and / or OSHA training as / if required Organizational skills, with the ability to manage multiple tasks simultaneously PHYSICAL DEMANDS The following physical demands must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is Frequently manipulating, moving or grasping small parts, devices or tools. Frequently required to remain in a stationary position. Frequently moving through various environments, including critical facilities, low / high temperatures, and outdoor elements such as precipitation and wind. Frequently required to ascend/ descend stairs and ladders and move through tight or confined spaces to access equipment. On occasion the employee may be required to position self under or over equipment. On occasion the employee may move equipment weighing up to 50 pounds. TRAVEL / RELOCATION REQUIREMENTS Up to 75%, this may include travel to any or all 50 US states. Must be located near a major airport. Effective May 7, 2025, and in accordance with U.S. federal regulations for domestic air travel, a valid REAL ID (or an acceptable alternative, such as a passport) is required for travel associated with this position. Travel may involve transportation by car or plane depending on the destination and nature of the business need. Travel is defined as physically leaving home on behalf of business activities including but not limited to client sites, meetings with other employees, meetings for business development purposes, running errands on behalf of the business, attending industry conferences, etc. Potential for international assignments. Potential relocation opportunities may exist per project needs. CERTIFICATIONS REQUIRED Must be able to obtain NFPA 70E / OSHA 10 or OSHA 30 certifications as required. EDUCATION / EXPERIENCE REQUIREMENTS Bachelor's degree in engineering, construction or related discipline OR Two years' experience with installation, hands-on testing, validation and troubleshooting of mechanical, controls and / or electrical infrastructure PLUS Minimum five years' additional experience with installation, hands-on testing, validation and troubleshooting of mechanical, controls and / or electrical infrastructure Why Join Us? Competitive salary and benefits package. Opportunity to work on high-impact commissioning projects across various industries. Hands-on training and mentorship for career advancement. Exposure to critical infrastructure, electrical systems, and high-tech environments. A collaborative and supportive team environment with long-term career growth potential. DLB Associates is an EEO/Affirmative Action Employer and participates in the E-Verify program with the Department of Homeland Security. We encourage diversity in our workforce. Are you ready to challenge yourself and redefine standards in the AEC industry? Apply now and join our award-winning team! Benefits DLB Associates offers a very competitive benefits package; highlights include Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option) Health reimbursement account (HRA), flex spending accounts (FSA) Dental and vision plans Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26 401k with company match and self-directed brokerage account option PTO including additional paid time off during the last week of the year Company paid life insurance coverage for employees and their eligible dependents Short and long-term disability, AD&D coverage Professional development opportunities, tuition reimbursement and professional licensing assistance Paid parental leave after one year of employment NOTICE TO THIRD PARTY AGENCIES: DLB does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to DLB in the absence of a signed Service Agreement where DLB has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of DLB and DLB will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

The Field Specialist is responsible for developing and maintaining customer contacts within an assigned territory or area of responsibility. Works under general direction, exercises discretion and judgment on work priority on a regular basis; and a certain degree of creativity is expected. Runs Product Knowledge (PK) events with Stores and Contractors at retail locations and in the field. Works with stores and Contractors to generate needed project material lists. Fields product technical calls from stores and contractors. Passes leads to Account Managers and assists in the sales process when needed. Generates new leads by introducing and promoting new products and services. Generates new leads through the store Special Orders program. Visits Contractors and Stores in accordance with proposal schedule. Prepares various reports and correspondence as required Skills and abilities: Proficiency in the use of the English language in reading, writing and speaking. Ability to successfully interact with all organizational levels and the public. Demonstrated proficiency to manage multiple tasks, to set priorities, and to meet deadlines. Demonstrate proficiency in general telephone and office etiquette Benefits •The specific rate offered to a candidate may be influenced by experience and other job-related factors •Incentive pay may be available for certain job roles and may include piece rate incentives, weekly production bonuses, trip rates, and employee referral bonuses •A discretionary annual bonus based on Company and business unit performance may also be provided •Health, dental, vision insurance - available after 60 days •Paid time off •401(k) plan The Company is an Equal Opportunity Employer.

The GE Grid Solutions GSI North America group is currently seeking a Senior Power Transformers Field Specialist 3. Reporting directly to the Field Services Team Leader for the Power Transformers (PTR) Group, the incumbent will be responsible, in collaboration with the client and the GE engineering group to ensure the erection, commissioning and maintenance of PTR systems and operate support equipment. Highlights on the position: - Regional and national travel across the North America. - Long term installation projects which provide rotational schedules with four weeks on site and one week working at home throughout project life cycle. - Position provides a guaranteed base salary compensation plus eligibility for overtime and per diem. - Typical On-site work activities are 12-hour days, up to six days per week. - Emergency call out services may be required to support our customers year-round 24x7 production requirements. - Position would be assigned to or based out of our service center in Humble/Houston Texas area **Job Description** **Essential Responsibilities** + Perform on site transformer services covering new unit installation, corrective maintenance, and unit upgrades. + Assist with team leader(s) on-site resources of assigned crew members and subcontracted services. + Attend daily morning tailboards with the crew members and or customer resources to outline daily activities. + Identify and report any EHS/HSE concerns with associated job scope. + Assist with the operation and control of vacuum processing rigs and associated equipment. + Assist and or oversee the associated field test or commissioning of associated units. + Participate in the development and improvement of associated standard procedures associated with transformer installation and maintenance service. + Provide technical assistance in the preparation of submission of technical documents. + Participate in the development of inspection criteria in collaboration with external and internal customers associated with transformer services. **Required Qualifications** + Ability and willingness to travel up to 80% of the time. + Minimum of 5 years of field experience with specific mechanical and/or electrical experience related to power transformers or other Electrical Balance of Plant (eBOP) equipment such as high voltage breakers, switchgear, and associated devices. + Preference for Bachelor's degree in the Electrical / Mechanical field with specialization in Power Transformer or HV/MV apparatus or Electrical Engineering. + Mechanical experience via technical training institutes and or military services with proven field experience are encouraged to apply. **Desired Characteristics:** + Leadership experience is a must. Ability to step in and cover for team leads at minimal notice as needed. + Effective communications skills. + IT / computer Savvy, experience with multiple different software applications. + Ability to understand electrical schematics and one-line diagrams. + CDL license preferred, or the ability to obtain. Application Deadline: November 24, 2025 GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) Join our team and make a positive impact on the lives of others! We are looking for a Field Care Specialist I for our team in Missouri. This role requires frequent travel throughout the St. Charles, MO area, with potential to travel to our FreedomCare office. Department & Position Overview: Working closely with patients, caregivers, and departments across the business, you must be able to provide seamless Customer Service experience, while ensuring that our clients are receiving the care they need. We value your can-do positive attitude and desire to turn a negative into a positive. You will receive excellent in-house training which will help you develop a thorough understanding of our program. We will nurture your talent and provide continued career development opportunities, from your induction and throughout your career with us. Every Day You Will: Manage an assigned patient's caseload Adhere to a revolving monthly patient's service and compliance standard Direct point-of-contact for enrolled member questions, inquiries or concerns Experience with data input, case review and building rapport and confidence patients and caregivers Adept at multitasking, excellent communication (written and verbal) and organization skills Collaborate with Care Coordinators in scheduling home visits using tools available for efficiency Conduct home visits and complete necessary documentation to meet compliance requirements Review results of home visits with Care Coordinators and create follow-up steps, if necessary Ideal Candidate Will Possess: 1+ years of experience in field-based roles Capable of assessing patient health risks and identifying potential hazards within the home environment Motivation to meet and/or exceed case management targets or metrics Excellent written and verbal communication skills Excellent time management, critical thinking, and active listening skills; adept at multitasking Must have poise and patience when dealing with customers Demonstrates a high level of empathy and emotional intelligence You must have your own reliable transportation and ability to travel every day A self-starter personality and the ability to work independently with minimal supervision Ability and discipline to work remotely, as required Nice-to-Haves: Skilled in building strong rapport to effectively communicate with, guide, educate, and support members and caregivers Previous medical field experience and/or case management, a plus Able to exercise independent judgment and proactively raise issues or emerging trends Strong problem-solving abilities, with the capacity to recognize issues and escalate appropriately Proficient in navigating computer software and mobile applications; experience with Salesforce and DocuSign is a plus Bilingual in any language; Spanish preferred Why work at FreedomCare? We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career. This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others! At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. #INDHV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $18.00 and $22.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range$18-$22 USD

Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening for a Field Specialist - Riding Mowers to be responsible for providing best-in-class support for TTI brand riding mower programs by professionally engaging customers and service centers in the field to expand the riding mower program. This includes covering a territory to diagnose and repair riding mower units in the field, training and recruiting service centers, and working closely with the engagement center in Anderson, S.C. Primary Responsibilities Responsible for a covering a large territory for riding mower customer support Diagnosing and repairing TTI riding mowers in the field Recruiting and training new service centers for riding mower repair programs Training existing service centers within territory on current and new riding mowers Being a subject matter expert on riding mower programs Visiting customer residences to diagnose and repair mowers Visiting service centers when needed for repair assistance Keeping constant communication channels open with all TTI parties Conduct phone support for customer and service centers when needed Providing performance reports when requested Work with engineering and project management on current issues identified Keep an organized and clean company provided work vehicle and tools Other duties as assigned Requirements Extensive travel within territory and some overnight stays Must be mechanically inclined - Specific rider repair training will be provided Must be able to problem solve and have critical thinking skills Prior presenting and/or training skills preferred Must demonstrate strong written and oral communication skills Must have the ability and desire to satisfy consumers and end-users with little guidance or management intervention Empathy and ability to relate to customers is necessary

Job Description AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal - To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey. We are seeking a Field Coordination Specialist to diagnose problems and rapidly execute appropriate solutions to ensure our clients' uptime targets are met. As part of the Field Coordination team you will: Rapidly respond to and address field technician concerns as they arise Develop a deep knowledge of company software and hardware solutions to deliver the right solution to customer and internal challenges Manage multiple incoming streams of incoming scheduling requests coming in via software, phone, email, and Slack Coordinate with internal and external stakeholders as needed to address more challenging concerns and ensure a long-term solution Work internally across multiple departments to ensure and support the delivery of a world class customer experience Build a strong, trusting relationship with internal stakeholders through fluid and timely communication Identify opportunities to proactively address potential challenges Utilize numerous software tools to accurately diagnose problems and proceed with the correct solution Assist our Field Service Team via timely confirmation of on-site visits and facility reviews Work with our Partner organizations to fulfill a seamless experience for their customers Respond to inventory concerns raised by our supply chain team to account for hardware Other responsibilities as directed by the Field Coordination Manager. Qualifications Some form of technical support or equivalent experience 2+ years of customer service interaction in a startup environment Experience with CRM platforms (Salesforce proficiency required) Ability to use remote communication tools to interact and add value to internal and external stakeholders (ie. Zoom, Slack, etc) Outbound phone customer service preferred Some college preferred. You want to be an integral part of creating the future of condition-based monitoring with industrial manufacturers You pride yourself on delivering the absolute best customer experience possible You are comfortable working autonomously, in a fully remote environment, through daily tasks and challenges You have a start-up mindset and an ardent desire to help build a great company from the early stages You are the epitome of a team player who communicates and collaborates with other team members and divisions fluidly You are an eternal optimist and know that every issue is an opportunity to show how great our customer support process is You possess great empathy and can solve customer problems with speed and precision when problems arise You are obsessed with our customers and creating a world class customer experience You have a growth mindset and are not happy with the status quo or doing the same thing day in and day out You know that great things can be accomplished when intelligent, passionate people work together toward a common goal You have no problem jumping in to support the team wherever that may be, regardless of defined role * Must be willing to work weekends as required. #LI-Remote What We Offer: AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that's why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance. Competitive compensation package including stock options Flexible work schedule Comprehensive benefits including retirement plan match Opportunity to make a real impact every day Work with a dynamic and growing team Unlimited PTO We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.

Here at Lower, we believe homeownership is the key to building wealth, and we're making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience. With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we're a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger. Job Description: We are a nationwide mortgage lender specializing in residential and commercial lending. We are looking to hire an experienced IT engineer to manage our company's computer systems. As an IT engineer, you will be responsible for designing hardware configurations, installing software, managing network systems, and training staff on correct operating procedures. To ensure success as an IT engineer, you should have extensive experience maintaining large-scale computer systems, the ability to project manage, and excellent troubleshooting skills. Ultimately, a top-level IT engineer can design and maintain a dynamic and stable system to perfectly meet the needs of the company. What you'll do: Meeting with the IT manager to discuss system needs. Designing and installing computer hardware configurations. Installing software and networking systems. Troubleshooting network and software issues. Installing high-level software security systems. Training staff on newly installed hardware and software systems. Fixing hardware, software, and networking issues. Responding to general IT requests. Ensuring security software is kept up to date. Filing monthly reports for the IT Manager. Who you are: Bachelor's degree in computer science or a similar field. Extensive knowledge of computer hardware systems. Familiarity with general OS systems, Enterprise, programming languages, and Office software. Knowledge of LAN and wireless networks. Ability to project manage. Good communication skills. Ability to troubleshoot complex software and hardware issues. Knowledge of database and networking security systems. Why you'll love working at Lower: You'll be surrounded by talented, dedicated people who believe in the company's mission. You'll be able to shape the future of Lower's user experience. You'll join a locally and nationally recognized best place to work that values promotion from within. There is opportunity for professional growth and development. Plus: Competitive compensation plan Extended benefit offerings including: Medical/dental/vision Paid holidays Paid time off Parental leave Life insurance Short- and long-term disability 401K with company match Discount on home mortgage refinances or purchase Job Type: Full-time Work Location: This role can be hybrid or remote. Hybrid would be in Austin, TX or Columbus, OH office. Compensation: $75,000 - $85,000 Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Privacy Policy

When applying for roles at Tealium, please use our official careers page or LinkedIn company profile. All other sites where Tealium careers may appear may not be legitimate. WHO WE ARE Tealium is the trusted leader in real-time Customer Data Platforms (CDP), helping organizations unify their customer data to deliver more personalized, privacy-conscious experiences. As the demand for connected, intelligent customer engagement grows, Tealium's leadership in CDP is translating directly into leadership in enabling enterprise AI strategies. By providing clean, consented, and actionable data, Tealium empowers its customers to accelerate the adoption of AI and machine learning, fueling smarter personalization, predictive insights, and business outcomes at scale. More than 800 leading global brands trust Tealium to power their customer data strategies and deliver real-time, personalized experiences at scale. Team Tealium has team members present in nearly 20 countries worldwide, serving customers across more than 30 countries. We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these. We are intentional about our WOWs (Ways of Work) culture, our investment in our team members, and how we care and connect. With an extraordinary portfolio of investors (including Georgian, Silver Lake Waterman, Battery, and others) and deep industry experience, Tealium has the financial backing, profitability, and expertise to continue to outpace competitors and lead the way in innovation. Today, Tealium holds over 50 patents, and a few of the recent industry recognitions include: A Leader in the 2025 Gartner Magic Quadrant™ for Customer Data Platforms 2025 TrustRadius Award Winner: Buyer's Choice 2024 Invoca Partner Collaboration Award 2024 G2 Leader in Tag Management & Enterprise Data Governance Tealium Customer Data Hub achieved the Top Rated Award by TrustRadius (2024) Named on Destination CRM's 2024 Top 100 Technologies List for Sales Named on the 2024 Best and Brightest in the Nation list BuiltIn's 2024 Best Place to Work WHAT WE ARE LOOKING FOR We are seeking a technically skilled, motivated, and customer-focused Technical Support Engineer to provide world-class support and solutions to our customers. The ideal candidate will have a technical background in web technologies, APIs, and digital marketing ecosystems and exceptional problem-solving abilities. This role requires an understanding of our platform's technical components, enabling you to troubleshoot complex issues, implement tailored solutions, and serve as a trusted technical advisor to our customers. As a Technical Support Engineer, you will be a critical bridge between our software's technical architecture and the client's specific business requirements. You will work closely with customers to configure and optimize their use of Tealium products, ensuring smooth implementation and ongoing success. This includes analyzing and resolving intricate issues, guiding technical integrations, and driving strategic conversations about best practices in the digital marketing and analytics landscape. Ultimately, our Technical Support Engineers ensure that customers adopt Tealium's solutions effectively and maximize the platform's potential to achieve their business goals. YOUR DAY TO DAY Deliver exceptional customer experiences by providing timely and effective support, ensuring customer satisfaction at every interaction. Debug and analyze JavaScript code while creating clear and concise example code snippets to guide and assist customers. Communicate professionally and empathetically with customers through our ticketing system, email, and remote meetings. Empower customers by delivering thorough enablement sessions, helping them unlock the full value of our products and driving long-term engagement with the platform. Proactively troubleshoot and resolve complex technical issues, particularly those related to JavaScript tags, APIs, Data Discrepencies, and general front end code languages, ensuring seamless implementation and performance. Become an expert in the suite of Tealium products, including but not limited to Tealium IQ, AudienceStream, EventStream, and DataAccess Contribute to our knowledge base to support both internal and external content WHAT YOU BRING TO TEALIUM 3 - 5 years of experience in client-facing and technical skills. Experience with reading, writing, and debugging JavaScript or other similar programming languages. Proficient in web technologies, including web development principles and frameworks. Hands-on experience with APIs for integrating vendor platforms and expertise with tools such as Browser Developer Tools and Proxy tools for debugging and analysis. Strong familiarity with business intelligence (BI) tools, databases, and SQL languages. Experience with digital marketing and web analytics platforms such as Adobe Analytics, Google Ads, Salesforce, or similar tools. Demonstrated ability to efficiently search, interpret, and apply technical documentation to solve problems and implement solutions. You have a strong understanding of, or a keen desire to learn about, mobile app development and debugging techniques. Exceptional written and verbal communication skills, with the ability to communicate clearly, concisely, and effectively. Deeply passionate about troubleshooting and resolving issues, demonstrating a meticulous attention to detail. Familiarity with Tealium products or a solid understanding of the AdTech ecosystem is a plus. WAGE TRANSPARENCY In many U.S. states, employers are required to include a pay range for posted positions. Although this isn't a requirement in every state, communicating transparently is a cornerstone of our operations at Tealium, and we believe in making this information available to all applicants. The U.S. pay range for this full-time position is listed below, however, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to a competitive base salary, this position is eligible for a robust benefits package that includes the following: Employees are eligible to receive an annual bonus and stock options. Employees and their families are eligible for medical, dental, vision, life, and disability insurance. Employees have the option to enroll in our 401k plan and are eligible to receive contributions for company matching. Employees are eligible for flexible paid time-off and extended paid parental leave. We offer 11 paid holidays annually. We offer 15 hours of paid work time for volunteer activities and programs. Our sick leave accrual is the following for our employees: Exempt CA employees (not including San Francisco) including NY : accrue 40 hours each year. Unused sick leave carries over into the next year. Employees cannot exceed 80 hours in a given year. Exempt Non - CA employees (not including NY) including SF: Accrue 1 hour every 30 hours worked. Cannot exceed 180 hours in the calendar year. Non-Exempt: accrue 1 hour every 30 hours worked. Unused carries over to the next year. Not to exceed 108 hours in a calendar year. An overview of our benefits and perks can be found on our careers page, ***************************** Additional details regarding the benefits package will be provided during your interview process. Compensation Range- $90,000 - 110,000 USD Base WHY YOU WANT TO WORK HERE At Tealium, we don't just offer the ordinary, we provide the extraordinary: Tealium WOWs (Ways of Work), our award winning culture is how with think, act and connect together at Tealium Mosaic, our commitment to diversity, equity and inclusion is grounded in our mosaic of diverse perspectives and shared belonging as we live in work across the US and in nearly 20 countries Tealium Cares, to promote caring in our communities, 15 hours of paid work time for volunteer activities and programs is offered annually Tealium Connects (remote-first working), enabling many of us to choose where we do our best work and offering new hire stipends to assist with purchasing things we need to support a successful home office environment Tealium Ownership, share in the success of Tealium by becoming an owner of Tealium beginning with new hire equity grants Tealium Time, paid time-off policy to offer flexibility to take time when needed and robust leave programs, including extended paid parental leave and company holidays Healium, health and wellness programs to help us be our best selves in the experiences of health, physical, mental, social, and even financial well-being and wellness Tealium LIFT (Learning is Facilitated at Tealium), offering a myriad of professional development opportunities with over 6,000 courses available on demand to best-in-class manager and leadership development programs Health and Related Benefits Programs, offering market competitive benefits programs Collectively, we contribute our individual pieces (identity, experiences, heritage, backgrounds, religions, viewpoints, gender and more ) to form the mosaic of Team Tealium. It is our continuing philosophy to recruit and employ the best qualified individuals without regard to race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, and/or any other protected characteristic. Tealium does not tolerate unlawful discrimination of any kind and strives to be an inclusive and respectful workplace.The highly relevant and differentiated positioning of Tealium's solutions makes this a unique and rewarding career opportunity.*Offerings vary by level and location.

Job Description for QlikView Developer: Proficiency in QlikView scripting and development Strong understanding of data modeling and ETL processes. Experience with SQL and database architectures. Familiarity with various data sources, including relational databases and flat files. Excellent communication, analytical, and problem-solving skills. Experience in agile development methodologies. Experience with Qlik Management Console (QMC) and Qlik Sense administration is a plus Ability to work with cross-functional teams and understand business requirements