Remote support specialist jobs in Kingsport, TN

Who We Are Hargrove supplies unparalleled services in engineering, procurement, construction management, and technical services in the industrial, commercial, and government sectors. With over 2,700 Teammates in 19 offices domestically and internationally, we build long-term support relationships in the energy generation, manufacturing, research and development, and process-heavy industry in on-site support arrangements, in plant-level small projects and consulting roles, and in larger capital projects. Hargrove's key operating principle is to provide the Right People, in the Right Place, at the Right Time. We believe that relationships and partnering together provide the best results and long-term benefits for our clients. Work-life balance and flexibility are important areas of focus for Hargrove. We're happy to discuss flexible working hours, patterns, and locations to suit you and the business. What You'll Be Doing Job Scope: Generally responsible for supervision and technical direction over a team of designers when functioning as a lead designer. As lead designer, responsibilities will include total delivery of the electrical and instrumentation deliverables and services on time, within performance budget and meeting quality expectations. Duties may include performing advanced design work serving as a technical specialist for a complex design assignment. This level requires extensive progressive experience in electrical and instrumentation design and involves utilization of project controls for cost, schedule and quality of projects. This work will be performed under minimal supervision. Primary responsibilities will include but not be limited to: Familiarity with and utilizing department design and drafting standards. Familiarity with project scope, specifications and design criteria upon assignment to a project task team. Recognize and communicate scope and design changes promptly. On-site assistance during startup. Producing estimate level preliminary designs and material take-offs suitable for the level of the estimate being performed on a project. Producing detail design calculations and sketches for materials of construction associated with the project. Calculations produced will be neatly prepared and organized for efficient checking by others and efficient use by drafters/designers for preparing drawings and as a deliverable when required. Producing designs with efficient use of construction materials with an overall emphasis on ease of construction and completed product meeting the expectations of the client. Checking calculations and deliverables made by others to ensure accuracy, conformance to codes, specifications, design criteria and conformance to good engineering practice. Assisting the drafting group in resolving routine layout and detailing problems. It is your responsibility to furnish sufficient sketches and details necessary for completion of engineering drawings. Consulting with design leaders from other disciplines to ensure the smooth flow of vital information necessary for the scheduled completion of the project. Advising the senior engineer concerning design or scope changes, which have been identified. Assisting other engineers in developing and assembling scopes, drawings and specifications into a “package”, enabling electrical/instrumentation purchase inquiries to be issued for procurement of materials or subcontract pricing. Reviewing and checking vendor drawings and other discipline drawings for electrical/instrumentation input. Developing construction specifications. Reviewing fabrication drawings and other construction submittals for conformance to engineering drawings and specifications. Performing fieldwork necessary to gather field data, check tie-ins and provide construction support. Provide technical guidance to less experienced drafting and engineering personnel in the department. Knowledge of the discipline specific methods, practices and techniques required to engineer, design and construct process and manufacturing projects. Applying advanced engineering techniques and analysis to complex designs. Produce installation details, motor control center single lines, electric room layouts, motor control elementaries, connection diagrams, cable schedules, control panel layouts and grounding, lighting, power and instrumentation plans under general supervision. Developing conceptual layouts and cost studies as necessary to determine the simplest, most efficient approach to solving engineering tasks at hand. Developing small work sharing packages for interoffice execution support Ideal Background Education: Associate degree in Engineering Technology or Computer-Aided Drafting is required. Certification: Certification is not required at this level. Experience: This position requires 15 or more years of relevant industrial experience in electrical and instrumentation drafting and design. Required Knowledge, Skills, and Abilities: Knowledge and application of the current version of the National Electrical Code (NEC). Familiarity with specifications and installation details of construction bulk materials and equipment. Ability to perform lighting level calculations. Ability to size wire, conduit and overcurrent protection for both lighting and power applications. Ability to perform voltage drop calculations. Ability to route conduit and cable tray. Ability to calculate tray and conduit fill. Ability to determine motor control center loading. Ability to create accurate electrical installation documents from the information found on vendor equipment drawings. Ability to determine load center unit substation loading. Ability to size control valves using appropriate software. Ability to develop specifications and data sheets for instrumentation, analyzers, control systems and actuated valves. Familiarity with standards that apply to instrumentation and controls (ISA). Ability to develop equipment specifications for equipment such as motor control centers, variable frequency drivers, induction and synchronous motors, load center unit substations. Knowledge and understanding of schedule constraints and information requirements for the production of all electrical deliverables. Ability to develop a construction cost estimate, a detailed engineering schedule and a man-hour budget for a small project or an area for a larger project. Ability to determine construction material quantities. Knowledge and application of company engineering design and CAD drafting standards. Excellent communication skills, both verbal and written. Good presentation skills Virtual team skills and cross divisional relationships are developed and able to provide interoffice execution support with general supervision. Physical Requirements Ability to sit, stand, or walk for long periods of time. #LI-BH1 Hargrove Culture We work to create an environment founded on trust, personal integrity, and a “team mentality” so that each person understands the value of their contributions both on a project and company-wide level. We know that each person on our team contributes to the success of our company by pairing expertise and passion to meet and exceed the needs of the clients we serve across the globe. Our safety culture protects and promotes the well-being of every person who works with us and every person touched by our work. As a 100% Teammate owned company, we proudly offer a comprehensive benefits package including, paid holidays, personal paid time off, medical, dental, vision, life, and disability insurance, 401(k), and other benefits to eligible Teammates. Equal Opportunity Employment Statement Hargrove is an Equal Opportunity/Affirmative Action employer. We do not discriminate based upon race, color, national origin, religion, age, sex (including gender, sexual orientation, pregnancy, sexual identity, marital or family status), disability, military service or obligations, veteran status, or any other characteristic protected by law. Hargrove is a drug-free workplace. The selected candidate must be authorized to work in the United States.

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $85,600.00 - $141,200.00 Target Openings 1 What Is the Opportunity? This role is eligible for a sign on bonus up to $20,000. Be the Hero in Someone's Story When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most. As a Technical Specialist, you are responsible for handling complex, high-exposure claims. In this technical role, you will leverage your background in claims management, investigative techniques, coverage evaluation, and settlement negotiation to ensure timely, fair, and cost-effective resolution of claims. You will serve as a technical resource to customers and team members. What Will You Do? * Independently manage a caseload of Construction Liability claims. * Conduct thorough investigations, including policy review, liability, damages, and comply with applicable laws/regulations. * Analyze and interpret insurance contracts, endorsements, and exclusions to determine applicability. * Maintain detailed and accurate claim documentation and comply with internal protocols and regulatory requirements. * Coordinate with internal teams, legal counsel, etc. * Provide guidance and mentorship to Claim Reps and Claim Rep Trainees sharing knowledge and best practices to foster their development. What Will Our Ideal Candidate Have? * Bachelor's Degree. * Five years of experience in insurance claims, preferably Construction Liability. * Experience with claims management and software systems. * Strong understanding of insurance principles, terminology with the ability to understand and articulate policies. * Strong analytical and problem-solving skills. * Proven ability to handle complex claims and negotiate settlements. * Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants.\ What is a Must Have? * High School Diploma or GED. * 2 years of liability claim handling experience and/or comparable litigation claim experience. * In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, License(s) are required to be obtained within three months of starting the job. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************

USAntibiotics, the only U.S. manufacturer of Amoxicillin products, is part of the Jackson Healthcare family of companies. We're always looking to add new talent to our teams, and we value diverse professionals who have strong leadership skills, align with our culture, and are committed to excellence. POSITION SUMMARY: The Senior Technical Operations Validation Specialist is the subject matter expert (SME) for various types of technical responsibilities which are within the scope and oversight of the pharmaceutical quality unit, encompassing validation of processes, equipment, facilities, cleaning procedures, and computerized systems; commercial support, and research and development support as needed. Establishes that all computerized systems are functioning as intended and designed. Ensures that all written procedures and practices are in place for computerized systems and serves as primary support for QC and Technical Support laboratories for analytical method development, problem solving and validation in addition to leading equipment validation ROLES & RESPONSIBILITIES: Create validation protocols for processes, equipment (IQ, OQ, and PQ), cleaning procedures, facilities, and computerized systems. Serves as system administrator and technical SME responsible for ensuring systems are qualified and functioning as intended, process flow of tasks are well designed and efficient, and systems are compliant with regulatory and corporate standards for data integrity and purpose, thus ensuring adequate quality systems and respective written procedures and practices are in place for these computerized systems for the lifecycle, (e.g., change control, validation, coding standards, training, problem reporting, hardware, software and interface operations, system security, electronic records/electronic signatures, audit trail processes, data integrity, etc.). Primary technical support for QC laboratories for analytical method development, problem-solving, and validation in addition to leading equipment validation (IQ, OQ, and PQ). Configure and test software such as Quality Control Laboratory Information Management System (LIMS), Chromatography Data System (CDS) and other QC computerized systems, maximizing the potential functionality of such systems. Prepare and compile data to analyze test information to determine process or equipment operating efficiency or to diagnose malfunctions and write technical papers or reports or prepare standards and specifications for processes, facilities, products or tests. Studies chemical compounds and uses research to support the development of products or processes. Subject Matter Expert (SME) for supporting risk assessments for any product quality inquiries, calculations of formulation content, and/or supports the assessment of any potentially applicable emerging risks as may be identified within the pharmaceutical industry. Liaises with laboratory section managers and other QC personnel, IT and service providers to support questions, resolve problems and provide training as needed. Support technical documentation for CMC supplements, Annual Reports, Annual Product Reviews to assist Quality and Regulatory Affairs with maintaining product registrations as needed or requested. Assists with evaluation and implementation and validation of identified software for new applications or for replacement. Perform other ancillary data management tasks and support performance of any system interfaces as needed. Immediately notify lab personnel of any operational challenges or hardware/software system failures so laboratory personnel can take appropriate action. Set up/ modify product specifications, test methods, calculations per methods and perform test runs in LIMS and SAP as needed per the change control task lists (using appropriate environments for development, testing and production (when proven and approved). Recommends improvements, ideas or changes to methods and operations as appropriate for cGMP compliance, efficiency, cost and performance. Assists with technical writing, e.g., revision of analytical procedures, equipment related SOPs, and results summaries as required, content of drug product registrations, investigations, CAPAs, risk assessments, etc. Assists with and carries out other departmental duties as deemed appropriate by Manager to meet the goals, business objectives, and production plans. Keeps current with technical and professional literature and compendia, attending technical discussions, and training opportunities as applicable and beneficial. Encourages safety first in work practices via guidance from training sessions, chemical hygiene plan, Safety Data Sheets (SDSs), and other technical literature and resources. Perform statistical analysis of laboratory and process data to support Annual Product Reviews and Continued Process Verification programs. KNOWLEDGE, SKILLS, AND ABILITIES: Technical writing, including validation protocols, risk assessments, and SOPs in a FDA-regulated environment Problem solving skills Ability to perform independent research to provide scientific and technical justification for proposed procedures, processes, or products Data analysis skills, including statistical analysis of process and laboratory data for statistical process control and other applications Strong computer skills, including word processing, spreadsheets, and application software ACCOUNTABILITY: Scientific theory and analytical methodology and pharmaceutical laboratory practices for accuracy and reliability Excellent attention to detail and problem-solving skills. Ability to train well and communicate necessary principles and details to others. Appropriate interpersonal (team work) and leadership skills. Strong verbal communication skills and technical writing skills. Ability to recognize possible compliance, technical, or safety-related issues, prioritize and decide appropriate course of action. Ability to suggest appropriate corrective and/or preventive action(s) and execute implementation. Ability to work in a multi-disciplinary team environment and support objectives of the site organization. Demonstrated ability to make good decisions and function independently. COMPLEXITY: Must be knowledgeable of system configuration, operation and validation in order to assure identification of any system compliance issues and be able to respond and minimize system disruptions. Must have knowledge of analytical methodologies and instrumentation and laboratory operations in order to maintain effective computerized systems and problem-solving support to assure proper data treatment, calculations, input of acceptance criteria and other configuration, etc., in LIMS and CDS, etc., to ensure data integrity and the most efficient ways of working. Must be able to multitask and manage multiple projects per established priorities. Must be able to clearly communicate problems and/or objectives with Technical Support, consulting personnel and service providers. Advanced computer skills. SAP experience and related laboratory software experience preferred in addition to the ability to troubleshoot hardware and software configuration issues and to maximize potential of computerized systems. Must have recent relevant experience with regulatory expectations for appropriate data analysis and treatment and use of statistics and other tools for trending and root cause analysis and process improvement. Ability to assess product formulations for content and quality when any potential risk assessments may be indicated. REQUIRED KNOWLEDGE: Laboratory testing of pharmaceuticals Pharmaceutical manufacturing processes and procedures Computerized systems cGMPs, including post-marketing requirements (e.g., pharmacovigilance) TRAVEL REQUIREMENTS & WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job EEO Statement: We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.

The National Help Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise sized clients with complex issues in various Microsoft products, as well as other technical hardware and software issues. Additional duties include reporting, licensing reconciliation, diagnosing and resolving technical issues over the phone by using advanced remote management tools or on-site, and logging tickets into our ticketing database to track time and facilitate tactical report generation. Responsibilities Answer calls and create tickets to resolve or escalate Maintain 60% time as available in the call queue Maintain individual clients' SLAs by responding to submitted tickets and beginning basic triage of tickets/alerts before resolution or escalation Monitor Backup offerings, perform basic troubleshooting, and escalate alerts Reconcile licensing for Cloud Service offerings Troubleshoot, monitor, and maintain client computers and desktop applications Support current Windows operating systems (XP through Windows 10) Support current Microsoft Office Suites Escalate unresolved issues to the appropriate internal channel Remotely configure Smartphones to various email systems Desktop imaging and building for customers Translate complex technical terms and concepts into layman's terms Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment if necessary and requested Qualifications 1 to 3 years' experience in a technical support role Current Microsoft Desktop Certification preferred. Experience with current Windows operating systems (XP through Windows 10) required. Experience with local and network printers preferred. Basic administration of Windows servers preferred. LAN/WAN and basic network troubleshooting and problem solving preferred. Familiarity with email server and spam filtering technology preferred. Must have exceptional communications skills. Must be energetic, self-motivated and work well in a team environment. Ability to work weekends and/or remotely as needed. Must have reliable transportation ABOUT US: Sharp Business Systems Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation, the U.S. based subsidiary of Japan's Sharp Corporation. With the strategic solutions set that make up the Simply Smarter Office, Sharp Electronics is viewed as a leading provider of innovative technologies and services ranging from its highly acclaimed AQUOS interactive display panels and portfolio of multifunctional printers, to a proven suite of advanced workflow and managed IT services. Compensation for this position The compensation range for this role is $35,000-$46,000. The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs. Employee perks: Flexible hybrid work schedules. Comprehensive, family-friendly healthcare plans (medical, dental, vision). 401k retirement plan with a competitive match and plenty of financial support tools. Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support. Financial protection for you and your family (life insurance and disability insurance) Rewarding and wholistic wellness program. Training, professional development, and mentorship Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal) Dynamic culture eager to innovate, enhance diversity, and work smarter. Sharp Electronics Corporation is an equal opportunity employer - minority - female - disability - veteran. No agency resumes will be accepted or fees paid in the absence of an official written engagement agreement executed in advance by Human Resources for this particular position. All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered. Local candidates only, please. #li-cz1 #sbs

Desktop Support Engineer - STRONGWELL BRISTOL, VA **Great Benefits - Competitive Pay - Bonus Potential - On Site Medical Clinic** Strongwell offers free primary, acute, and urgent care on site and near site for all insured teammates at its Virginia facilities . At Strongwell, growth, market diversity, and financial stability create an environment of security and opportunity. Strongwell people take pride in being part of an industry leading team. The company recognizes that its peopleprovide the intelligence, vitality, enthusiasm, and productive effort that makes the company what it is today. This is an exciting opportunity for an experienced desktop support engineer to join our team. If you are passionate about information technology systems, manufacturing, and working in a collaborative, fast-paced environment, we would love to hear from you. Apply now! Please respond throught he job board posting or at Strongwell's Career page at *************************** JOB PURPOSE: The Desktop Support Engineer role is to provide a point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate fashion and provide end-user assistance where required. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide first and second-level support for desktops, laptops, mobile devices, and related hardware/software. Ensure the security and integrity of all systems and networks through timely patches, updates, and industry best practices. Image, configure, and deploy new desktop and laptop systems in alignment with company standards. Manage the IT asset lifecycle, including inventory, deployment, tracking, maintenance, and decommissioning. Install, configure, and maintain printers and peripheral devices to support daily operations. Monitor and maintain assigned internal systems (e.g., video surveillance, conference room technology, endpoint management tools), ensuring availability, functionality, and secure data retention. Respond to and resolve Help Desk tickets related to hardware, software, and networking in a timely manner, escalating to senior personnel or specialized teams as appropriate. Conduct remote troubleshooting sessions and guide users with clear, step-by-step instructions. Perform and document network/phone cabling, repairs, and terminations as needed. Create, maintain, and improve technical documentation, knowledge base articles, and user manuals. Collaborate with Information Technology leadership to recommend and plan system upgrades, enhancements, and new technology deployments. Monitor system performance and proactively address issues to minimize downtime and disruptions. Ensure compliance with company Information Technology policies, data protection standards, and relevant industry regulations. Interface with vendors and service providers to support IT projects, resolve issues, and accomplish corporate objectives. Deliver excellent customer service by maintaining professionalism, clear communication, and a userfocused approach. Continuously expand technical expertise through training, certifications, and practical application of new skills. QUALIFICATIONS: Experience, Competencies and Education At least two years' proven experience as a Desktop Support Engineer or in a similar IT support role. Strong hands-on experience with Windows operating systems and Microsoft Office applications. Familiarity with Microsoft Server applications (e.g., SQL Server, SharePoint, Exchange) is a plus. Working knowledge of office automation tools and computer peripherals, including printers, scanners, and mobile devices. Solid understanding of network security practices, endpoint protection, and antivirus solutions. Ability to perform remote troubleshooting and deliver clear, step-by-step instructions to end users. Experience collaborating with vendors and third-party service providers to resolve issues and support projects. Strong attention to detail with excellent problem-solving and multitasking skills. Exceptional communication and customer service skills, with a proven ability to maintain professionalism in a fast-paced, constantly changing environment. Ability to work independently as well as collaboratively within a team-based environment. Bachelor's degree in Management Information Systems, Computer Science, or a related field - or equivalent professional experience. PHYSICAL REQUIREMENTS OF JOB: This position requires that the employee be able to perform the following physical requirements, with or without reasonable accommodation: Sedentary work. Minimal lifting. Manual dexterity to operate, troubleshoot and install technology equipment and systems. WORK ENVIRONMENT: This position requires that the employee be able to work effectively in a work environment involving: Manufacturing. Exposure to glass/resins. Machinery. Office. The above mentioned duties are the essential functions of the job. We reserve the right to review job duties as situations dictate. This job description does not constitute a written or implied contract of employment.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

USAntibiotics, the only U.S. manufacturer of Amoxicillin products, is part of the Jackson Healthcare family of companies. We're always looking to add new talent to our teams, and we value diverse professionals who have strong leadership skills, align with our culture, and are committed to excellence. POSITION SUMMARY: The Senior Technical Operations Validation Specialist is the subject matter expert (SME) for various types of technical responsibilities which are within the scope and oversight of the pharmaceutical quality unit, encompassing validation of processes, equipment, facilities, cleaning procedures, and computerized systems; commercial support, and research and development support as needed. Establishes that all computerized systems are functioning as intended and designed. Ensures that all written procedures and practices are in place for computerized systems and serves as primary support for QC and Technical Support laboratories for analytical method development, problem solving and validation in addition to leading equipment validation ROLES & RESPONSIBILITIES: Create validation protocols for processes, equipment (IQ, OQ, and PQ), cleaning procedures, facilities, and computerized systems. Serves as system administrator and technical SME responsible for ensuring systems are qualified and functioning as intended, process flow of tasks are well designed and efficient, and systems are compliant with regulatory and corporate standards for data integrity and purpose, thus ensuring adequate quality systems and respective written procedures and practices are in place for these computerized systems for the lifecycle, (e.g., change control, validation, coding standards, training, problem reporting, hardware, software and interface operations, system security, electronic records/electronic signatures, audit trail processes, data integrity, etc.). Primary technical support for QC laboratories for analytical method development, problem-solving, and validation in addition to leading equipment validation (IQ, OQ, and PQ). Configure and test software such as Quality Control Laboratory Information Management System (LIMS), Chromatography Data System (CDS) and other QC computerized systems, maximizing the potential functionality of such systems. Prepare and compile data to analyze test information to determine process or equipment operating efficiency or to diagnose malfunctions and write technical papers or reports or prepare standards and specifications for processes, facilities, products or tests. Studies chemical compounds and uses research to support the development of products or processes. Subject Matter Expert (SME) for supporting risk assessments for any product quality inquiries, calculations of formulation content, and/or supports the assessment of any potentially applicable emerging risks as may be identified within the pharmaceutical industry. Liaises with laboratory section managers and other QC personnel, IT and service providers to support questions, resolve problems and provide training as needed. Support technical documentation for CMC supplements, Annual Reports, Annual Product Reviews to assist Quality and Regulatory Affairs with maintaining product registrations as needed or requested. Assists with evaluation and implementation and validation of identified software for new applications or for replacement. Perform other ancillary data management tasks and support performance of any system interfaces as needed. Immediately notify lab personnel of any operational challenges or hardware/software system failures so laboratory personnel can take appropriate action. Set up/ modify product specifications, test methods, calculations per methods and perform test runs in LIMS and SAP as needed per the change control task lists (using appropriate environments for development, testing and production (when proven and approved). Recommends improvements, ideas or changes to methods and operations as appropriate for cGMP compliance, efficiency, cost and performance. Assists with technical writing, e.g., revision of analytical procedures, equipment related SOPs, and results summaries as required, content of drug product registrations, investigations, CAPAs, risk assessments, etc. Assists with and carries out other departmental duties as deemed appropriate by Manager to meet the goals, business objectives, and production plans. Keeps current with technical and professional literature and compendia, attending technical discussions, and training opportunities as applicable and beneficial. Encourages safety first in work practices via guidance from training sessions, chemical hygiene plan, Safety Data Sheets (SDSs), and other technical literature and resources. Perform statistical analysis of laboratory and process data to support Annual Product Reviews and Continued Process Verification programs. KNOWLEDGE, SKILLS, AND ABILITIES: Technical writing, including validation protocols, risk assessments, and SOPs in a FDA-regulated environment Problem solving skills Ability to perform independent research to provide scientific and technical justification for proposed procedures, processes, or products Data analysis skills, including statistical analysis of process and laboratory data for statistical process control and other applications Strong computer skills, including word processing, spreadsheets, and application software ACCOUNTABILITY: Scientific theory and analytical methodology and pharmaceutical laboratory practices for accuracy and reliability Excellent attention to detail and problem-solving skills. Ability to train well and communicate necessary principles and details to others. Appropriate interpersonal (team work) and leadership skills. Strong verbal communication skills and technical writing skills. Ability to recognize possible compliance, technical, or safety-related issues, prioritize and decide appropriate course of action. Ability to suggest appropriate corrective and/or preventive action(s) and execute implementation. Ability to work in a multi-disciplinary team environment and support objectives of the site organization. Demonstrated ability to make good decisions and function independently. COMPLEXITY: Must be knowledgeable of system configuration, operation and validation in order to assure identification of any system compliance issues and be able to respond and minimize system disruptions. Must have knowledge of analytical methodologies and instrumentation and laboratory operations in order to maintain effective computerized systems and problem-solving support to assure proper data treatment, calculations, input of acceptance criteria and other configuration, etc., in LIMS and CDS, etc., to ensure data integrity and the most efficient ways of working. Must be able to multitask and manage multiple projects per established priorities. Must be able to clearly communicate problems and/or objectives with Technical Support, consulting personnel and service providers. Advanced computer skills. SAP experience and related laboratory software experience preferred in addition to the ability to troubleshoot hardware and software configuration issues and to maximize potential of computerized systems. Must have recent relevant experience with regulatory expectations for appropriate data analysis and treatment and use of statistics and other tools for trending and root cause analysis and process improvement. Ability to assess product formulations for content and quality when any potential risk assessments may be indicated. REQUIRED KNOWLEDGE: Laboratory testing of pharmaceuticals Pharmaceutical manufacturing processes and procedures Computerized systems cGMPs, including post-marketing requirements (e.g., pharmacovigilance) TRAVEL REQUIREMENTS & WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job EEO Statement: We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.

JOB TITLE: Software Support Analyst Tier II FLSA STATUS: Non-Exempt DEPARTMENT: Public Sector REPORTS TO: Team Lead TRAVEL: 5-10% travel required The valued candidate will be responsible for providing front-line technical support to clients for our proprietary software applications used in government system implementations. The candidate must possess strong technical, troubleshooting and customer service skills. The candidate will work in a small team of other Support Analysts and will report to the team lead. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide front-line technical support for our proprietary software applications via phone, email and remote access in a timely manner to external clients. Build and maintain effective relationships with team members, management, in-house software developers and clients. Identify, troubleshoot and resolve application issues. Communicate and escalate issues that cannot be resolved to the appropriate team member(s). Document all reported issues and task details; analyze gathered data. Deploy and provide training on software applications to new clients and new versions to current clients. MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE): High school diploma or equivalent Two (2) years related experience Must have a proficient understanding of computer and technical concepts Must have strong troubleshooting skills Must have strong verbal and written communication skills Ability to prioritize workload and manage multiple responsibilities effectively PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE): Associate's degree or higher from a college or university is preferred

The Infrastructure Technology Support Technician provides technical and professional IT support across the organization, including user account management, server and network administration, user and manufacturing computer repair and configuration, end-user training, and proactive system monitoring. This role ensures reliable IT operations and helps position technology as a service-driven partner to the business. KEY RESPONSIBILITIES: Maintain and support PCs, printers, modems, switches, routers, infrastructure wiring, and other IT-related equipment across office and manufacturing environments. Administer VoIP telephone systems, including user setup, feature management, voicemail, and phone security. Provide one-on-one user training and ensure compliance with company policies. Create and maintain user accounts across multiple systems, including Active Directory and cloud-based business applications. Manage and prioritize end-user support requests through the Help Desk ticketing system. Install, configure, and perform appropriate repairs to hardware, software, and peripherals in line with technical specifications. Diagnose and resolve technical issues by reviewing manuals, consulting forums, and working directly with end users. Collaborate with other Corporate IT members and 3 rd party vendors to design, implement, and maintain company-wide IT strategies and standards. Promote and drive adoption of standardized infrastructure, business systems, and best practices. Identify and act on opportunities to improve IT efficiency, responsiveness, and cost-effectiveness. Deliver IT services with a customer-focused, service-oriented approach to internal and external stakeholders. KEY SKILLS AND COMPETENCIES: Strong troubleshooting and problem-solving skills across PC, server, and network systems, including wired and wireless infrastructure (Cisco/Ubiquity preferred). Experience with system administration, server management, and cloud services (Microsoft 365 / Azure). Ability to translate technical solutions into user-friendly guidance and provide top-tier end-user support. Demonstrated ability to prioritize, track, and resolve multiple IT tasks in a fast-paced manufacturing environment, including on-call support for off-shift issues. Business-focused, customer-oriented service mentality with high integrity, self-motivation, and proactive thinking. Proficiency with Help Desk ticketing systems, monitoring tools, and IT documentation. Strong written and verbal communication and interpersonal skills; ability to mentor and train users. Ability to work safely around manufacturing equipment and maintain a professional and responsive service presence. EDUCATION AND EXPERIENCE REQUIREMENTS: Post-secondary education in a related field preferred but not required. Minimum of three years of experience supporting IT equipment, including PC support, network administration, and system/server management; experience in a manufacturing environment preferred. Hands-on experience with: Microsoft Active Directory, Windows Server and Win Client OS VMware or another Hypervisor, and virtual server management Linux (Ubuntu Linux, Oracle Linux, Red Hat, etc.) Microsoft 365 tenancy Azure, AWS, OCI or other cloud infrastructure Ring Central or other VoIP telephony Demonstrated success in delivering business value through IT-enabled solutions. Strong project management skills with the ability to oversee multiple initiatives simultaneously. Proven vendor management experience. Experience in operations, customer service, supply chain, or other business functions outside of IT is desirable. WORKING CONDITIONS/OTHER: Full Time, Salary Non-Exempt, 40+ hours per week, Monday - Friday On-call availability for off-shift issues as required. Occasional travel to other facilities may be required. This job works both in a normal office environment and in the plant with some exposure to noise, dust, and machinery. Approximately 60% / 40%. Sitting/standing, free to move around, some repetitive movements (i.e., keyboarding) Sustained visual concentration on numbers, policy documents, etc. while viewing small areas such as monitors and small screens. Maintains up-to-date knowledge of federal and state employment law, compliance, trends, new technologies and best practices in areas of responsibilities. This position description is not intended to be an exhaustive list of all duties, responsibilities and competencies required of this position. Employees are held accountable for all aspects of the job, which are subject to change at any time. An individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Job DescriptionCaregiver Needed: Support for an Adult Client - Kingsport, TN Pay Rate: $16/hour Schedule: Monday, Wednesday, Friday | 9:00 AM to 1:00 PM (or 9:30 AM to 1:30 PM) We're looking for a dedicated and caring caregiver to provide long-term companion care for a female client in Kingsport, TN. The ideal caregiver will offer consistent support, empathy, and reliability to help maintain the client's comfort and independence. Client Overview: Clear-minded and enjoys meaningful conversation and companionship Wheelchair-bound; requires assistance with transfers and mobility support Assistance needed with feeding and occasional transportation for doctor's appointments and short outings May need caregiver to accompany during vacations for continued support Qualifications Minimum 1 year of caregiving experience (professional or personal) with total-care or mobility-limited clients Physically capable of performing safe transfers and hands-on care CPR/First Aid certification required Reliable transportation and proof of insurance Must pass a background check Dependable, patient, and compassionate communicator If you're compassionate, dependable, and committed to providing respectful and supportive care, we'd love to hear from you. Hiring info: We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here's what we provide: ✔️ Free background checks for all applicants ✔️ A professional helper profile to apply for jobs easily ✔️ Real-time job notifications for opportunities in your area ✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments Once your Herewith helpers profile is set up, you'll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others. Get started today and make a meaningful impact in your community! Learn more about Herewith at *****************************

Job Description The IT Service Tech I role is to support and maintain in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required. Responsibilities Responsible for level 1 help desk support at Hard Rock Bristol. This may include, but not be limited to, systems such as Micros Point of Sale, ACSC (CMS/SMS), Microsoft Networks, AS/400, telecommunications, and related software and hardware, personal computers, and printers, which play a key role in the operating environment of the casino. Available to work in a 24 hour, 7 day a week environment. Interface with company team members regarding computer program requests or problems. Ensure the computer/equipment areas are maintained in a clean and orderly fashion. Assist the Director of IT with identifying systems and programming requirements, setting priorities, and scheduling for systems maintenance, systems development, and programming projects, and ensure their efficient, cost-effective, and timely completion. Stay abreast of the state of the art in computer technology and systems. Promote positive end user relations, high employee morale, and performs tasks or other duties at the direction of department Management as assigned. All other duties as assigned. Qualifications Minimum of five years' work experience in a technical analytical position, responsible for managing server environments. Project Management skills a definite asset.

Description This is a per-diem, PRN as needed, role in the Kingsport area. We are seeking a clinician to work in patient's homes completing set ups for our medical equipment.Job Summary The Clinical Field Specialist assists Inogen in ensuring that the equipment placed in the client's home meets their clinical needs through a remote or direct assessment of the patient using the equipment. The Clinical Field Specialist will be able to instruct the patient on the use and care of Inogen supplied equipment and answer basic service questions. The Clinical Field Specialist will deliver and setup equipment, perform remote or direct service calls, and pickup and package equipment for return. Most activities performed by the Clinical Field Specialist are performed from Inogen branches. Responsibilities (Specific tasks, duties, essential functions of the job) Conduct equipment set-up both remotely (telephone) and directly (home visits). Conduct titration studies, both remotely and directly, completing required documentation accurately and completely within one hour per patient. Complete service calls, both remotely and directly, documenting activities and results in a timely manner. Maintain a current calendar reflecting availability for patient appointments. Clinicians must present themselves in a professional manner while interacting with patients, family members/caretakers, medical staff and Inogen employees. Other duties include acting as a clinical resource for completing clinical appointments. Maintain regular and punctual attendance. Comply with all company policies and procedures. Assist with any other duties as assigned. Knowledge, Skills, and Abilities Demonstrate skills required to remotely and directly assess and instruct patients in the safe use of Inogen supplied equipment. Knowledge of the current clinical issues/treatments of cardio-pulmonary disease processes as they relate to Inogen provided services. Knowledge of the current technologies used in cardio-pulmonary disease treatments as they relate to Inogen provided services. Ability to work self-manage and work independently. Must have strong work ethic. Excellent oral and written communication skills required. Attention to detail is required. Qualifications (Experience and Education) Associate's degree in Healthcare, Nursing, Respiratory Therapy or related field, required; Bachelor's, preferred. Licensed or Registered Respiratory Therapist or registered Nurse, required. 3 years' experience of clinical services, home medical equipment industry (oxygen therapy or respiratory), required. Intermediate knowledge/proficiency in Microsoft Office, required. A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Inogen assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $31.42 and $36.14 hourly plus $100 set up stipend and mileage reimbursement. However, actual base salary if hired will be determined on an individualized basis and will be based on non-discriminatory factors, including as to individual skills, education, experience and market location. Inogen is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

At Friendship Automotive, our customers are friends and our Team Members are family. In 5 states and 8 cities with 18 locations, we're looking to add talent to our growing team! Come develop your career with an award-winning, customer-focused automotive group. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 13 years and counting! We're looking for an INFORMATION TECHNOLOGY (IT) SUPPORT TECH Responsibilities: * Provide centralized and/or site based technical support to team members, including network selection, configuration, installation, operation, repair, maintenance, software installation and troubleshooting * Troubleshoot hardware and software issues related to various computer systems, operating systems and application software using basic test equipment or diagnostic software * Maintain multi-media devices, including but not limited to telephones, printers, monitors and projectors * Repair and maintain basic cabling systems, including coaxial cabling, Category 5 cabling, etc * Improve knowledge and skills through extracurricular training and involvement in professional organizations * Other duties assigned by IT Manager or Friendship Management Services Education/Experience: * Associates Degree in a computer related field preferred * Experience with computer hardware and software including the latest Microsoft Operating Systems * A+ Certification, or willingness to obtain IT professional certification Requirements: * Able to perform each essential duty satisfactorily * Willing to travel to all locations as needed * Available during all administrative and sales hours * Clean driving record and valid driver's license Other Skills/Abilities: * Clear, concise, and effective oral and written communication * Ability to establish and maintain effective working relationships with staff, management, and customers * Ability to apply current knowledge and continuously learn * Ability to represent the company in a manner consistent with Friendship values and expectations Physical Demands: To successfully perform the essential functions of this position, the team member may be regularly required to lift moderately heavy objects, crawl in small spaces, etc. as associated with maintaining the IT equipment. Compensation and Benefits: * You'll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.

🧾 Client Support Specialist 📍 Bristol, VA | Full-Time 💼 BTJ Insurance - A Leavitt Group Affiliate 🌐 leavitt.com/btj BTJ Insurance, a Leavitt Group affiliate, is seeking a dependable and detail-oriented Client Support Specialist to join our team in Bristol, VA. This is an excellent opportunity to build a long-term career with a trusted, people-first insurance agency. 🔍 Position Summary The Client Support Specialist is responsible for maintaining accurate and up-to-date data in our agency management systems and supporting both clients and internal teams with administrative and customer service tasks. You'll play a key role in ensuring the smooth operation of our front office and client service workflows. 💼 Key Responsibilities Provide day-to-day support for accounts, including handling coverage questions, policy changes, endorsements, certificates, and renewals Distribute incoming mail and handle outgoing priority mail Answer and transfer phone calls professionally Monitor outgoing faxes and confirm delivery Maintain an organized and professional front reception area Manage and restock office supplies Create and maintain both digital and paper customer files Ensure efficient processing of correspondence and customer service documents Greet and direct clients and visitors Troubleshoot billing issues and provide basic client support Perform other administrative and client service-related tasks as assigned ✅ Qualifications High school diploma or GED required 2-3 years of customer service or sales experience, preferably in the insurance industry Experience working in a professional office setting preferred Strong communication skills, both verbal and written Excellent time management, multitasking, and prioritization skills Self-starter with the ability to work independently and as part of a team Demonstrated professionalism, attention to detail, and organizational ability 🤝 Soft Skills & Traits for Success Friendly, client-focused demeanor Problem-solver with a can-do attitude Ability to handle multiple priorities in a fast-paced environment Strong decision-making and follow-through Professional appearance and communication at all times 🎁 Compensation & Benefits BTJ Insurance offers a competitive salary and a comprehensive benefits package, including: $19-$21 per hour, depending on experience Medical, dental, and vision insurance 401(k) with employer match Health Savings Account (HSA) & Flexible Spending Account (FSA) Paid sick and vacation leave Wellness program and ongoing professional development opportunities 🏢 About BTJ Insurance & Leavitt Group BTJ Insurance is part of the Leavitt Group, the one of the largest privately-held insurance brokerage in the U.S., with over 275 locations across 28 states. We provide both personal and commercial insurance solutions and are appointed with top-tier carriers across the nation. At BTJ, we combine local knowledge with national resources to provide outstanding service to our clients and career opportunities to our team members. 📩 Apply Today! If you're a proactive, service-minded professional looking to grow with a stable and respected organization, we encourage you to apply! #LI-AH1

Description: Purpose: Recovery Support Specialists must be organized, personable, and capable of balancing the needs of multiple patients as well as their healthcare providers and insurance representatives to address barriers that will ensure the patient can navigate their recovery experience by demonstrating the following skills: active listening, service orientation, social perceptiveness, critical thinking, time management, active learning, good judgment and decision making, verbal communication skills, and ability to monitor for progress and needed interventional actions. Duties: The Recovery Support Specialists will act as an integral member of the ReVIDA Recovery multidisciplinary team by supporting patients in obtaining their individualized goals, by building and strengthening linkages with community resources and family members by deliberately organizing patient care activities and sharing information among all the participants concerned with a patient's care to achieve safer and more effective care. The Recovery Support Specialists will assist individuals in opioid use disorder treatment in developing a service plan, referrals, and linkage, ensuring the patient has access/continuity of care throughout the mental health and primary care system, ensuring each patient has resources to acquire medication, has transportation for appointments, and attends appointments. The Recovery Support Specialists will ensure individuals have access to psychosocial rehabilitation, support, employment, and housing options while encouraging the individual to utilize community/natural supports to assist in managing substance use disorders. Physical, Emotional Demands, and Work Conditions: Work is sedentary and ambulant with occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) ability to support patient weight in case of emergency or disability requiring assistance. Must be able to see, stoop, sit, stand, bend, reach, and be mobile (whether natural or with accommodation). Quality of hearing (whether natural or with accommodation) must be acceptable. Must be able to communicate both verbally and in writing. Must be able to relate to and work with mentally and physically ill, disabled, emotionally upset, and hostile patients. Must be emotionally stable and exhibit the ability to display coping skills to deal with multiple situations. Risk of exposure to infections, bloodborne pathogens, and other potentially infectious materials or contagious diseases. For this reason, "Universal Precautions" must always be followed. The employee should understand, support, and comply with the established workplace violence, ADA, EEOC, and Corporate Compliance program and commit to worker safety, health, and patient safety. Subject to work schedule and shift changes. Supervision/ competency evaluations: Supervision and competency evaluations are provided through facility monitoring activities, direct observation, staff meetings, in-services, management meetings, individual meetings, Employee Improvement processes, reporting, interactions, strategic planning, outcomes, and annual competency review. Competencies: Substance Use Care Coordination supports the patient's medical, behavioral health, and other health care needs through the facilitation of necessary referrals to help meet the overall biopsychosocial needs of the patient. This includes addressing needs beyond the patient's medical status and issues such as unstable housing, food insecurity, childcare, and other social determinants of health. Referrals are documented and tracked. Additionally, the Recovery Support Specialists assists individuals in addressing any barriers to completing recommended referrals, such as transportation issues, and documents these interventions and outcomes. Care coordination includes communicating the patient's needs and preferences at the right time to the right people by sharing and securely using the information and providing practical and comprehensive care to the patient. This role requires referrals to community programs and services and appropriately documenting and tracking referrals and outcomes. The Care coordinator collaborates and documents all efforts to help the member address any barriers to access to appropriate community-based referrals. Care Coordination includes the appropriate use of and facilitation of referral to various community-based support modalities, including consideration of referral to 12-step and other self-help programs, peer recovery services, social service agencies, and other community-based resources appropriate to the member's recovery. Organizes and participates in interdisciplinary care planning that consists of at least monthly meetings of the multidisciplinary treatment team (including all relevant medical and behavioral health care professionals involved in providing and coordinating the member's care) and documents this collaboration appropriately. The Recovery Support Specialists, in participating in the interdisciplinary treatment team meeting, will review the patient's complete medical record (including urine drug screens and laboratory tests), discuss the current status of the patient's progress toward meeting their goals as specified in their plan of care, assist in addressing any barriers toward the individual's progress in meeting their identified treatment goals as well, as the actions which the treatment team will undertake to address those barriers. The Recovery Support Specialists will participate in identifying any new problems and goals and modification of the IPOC action plan accordingly. Other duties, as assigned. Effectively addresses and documents all barriers to completing any community-based referrals and patient needs. Tracks and maintains accurate and thorough documentation of referrals in the patient's medical record. Creates an Individualized Plan of Care (IPOC) in collaboration with Multidisciplinary Treatment Team, utilizing the required Department of Medical Assistance Services (DMAS) template, within 30 days of admission. Promptly reviews and updates the Individualized Service Plan (ISP) at 90-day intervals and Individualized Plan of Care (IPOC) every 30 days as required. Organizes and participates in interdisciplinary care planning with the treatment team at least monthly. Effectively collaborates with all members involved with providing and coordinating patient care. Creates Individualized Aftercare Plan and Discharge Plan with collaboration from Multidisciplinary Treatment Team members. Demonstrates thorough understanding of all Department of Medical Assistance (DMAS) of Virginia Addiction Recovery Treatment Services (ARTS) program requirements and Office Based Opioid Treatment (OBOT) guidelines; seeks clarification or guidance if unsure. Maintains attention to detail, actively proofreads and edits written communication & patient documentation. Effectively directs and organizes daily responsibilities & workflow. Establishes and maintains appropriate boundaries with patients, treatment team, and colleagues. Applies knowledge and experience to solve problems; consults with others as needed. Listens attentively and proactively asks questions for clarification as needed. Works in collaboration with Multidisciplinary Treatment Team members Requirements: Recovery Support Specialists Requirements: Experience: One year of previous experience working with SUD/OUD/BH populations required Special Requirements: Knowledge of the disorder process of substance use disorders, dual diagnoses, opioid use disorder, and recovery support services required. Licensure: Tennessee: RN, LPN, CMA, MSW, BSW, or Equivalent. Virginia: RN, CSAC, CSAC-R, CSAC-A, BSW, or Equivalent Must be registered with the Board of Virginia Special Requirements: Knowledge of applicable State Code of Regulations and 42 Code of Federal Regulations (CFR) Part 2. Compliance with accepted professional standards and practices; Ongoing adherence to the NAADAC Code of Ethics and any other applicable Codes of Ethics for their respective profession. Continuing Education & Professional Licensing/Certification Requirements: The employee is expected to participate in appropriate continuing education as requested and required by their immediate supervisor. In addition, the employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. The employee must attend mandatory educational programs and maintain current professional certifications as delineated above in their state, in good standing. While this job description is intended to reflect the job requirements, management reserves the right to add or remove duties from jobs when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Furthermore, they do not establish an employment contract and are subject to change at the employer's discretion.

Benefits: On-the-job training Life insurance Short and long-term disability insurance AD&D insurance 401(k) matching Dental insurance Health insurance Paid time off Vision insurance General Statement of Duties: Responsible for front desk operations in a busy medical office, including patient check-in and check-out, answering phones, scheduling appointments, and supporting administrative needs to ensure an efficient and professional patient experience. Education: High school diploma or equivalent required. Completion of a medical office assistant or administrative program preferred. Experience: At least one year of experience in a medical office setting preferred. Experience with electronic medical records (EMR), scheduling systems, and multi-line phone systems is a plus. Job Relations Works in a supportive manner with clinical staff, providers, and office leadership. Reports directly to Support Services Supervisor. Working Conditions: Works in a fast-paced, well-lit, climate-controlled medical office. Work can be repetitive and may be subject to frequent interruptions. Physical Demands: Frequent sitting, computer use, and telephone interaction. Some walking and standing required. Must be able to lift up to 20 pounds occasionally (e.g., office supplies or patient files). Performance Requirements: Excellent interpersonal and customer service skills. Ability to communicate clearly and professionally in person and over the phone. Proficient with EMR systems, scheduling software, and general computer use. Ability to multitask and remain calm under pressure. Strong attention to detail and time management skills. Professional appearance and demeanor. Ability to maintain confidentiality and comply with HIPAA regulations. Knowledge of insurance basics, co-pays, and billing procedures is helpful. Ability to work both independently and collaboratively. Essential Functions: 1. Greet patients warmly and professionally at check-in. 2. Verify and update patient demographics and insurance information. 3. Collect co-pays and outstanding balances. 4. Provide necessary intake forms and ensure completion. 5. Notify clinical staff of patient arrival and status. 6. Schedule follow-up appointments and provide visit summaries at check-out. 7. Handle appointment scheduling, rescheduling, and cancellations by phone. 8. Answer and direct phone calls appropriately; take and relay messages. 9. Monitor and respond to voicemails and inbox messages promptly. 10. Maintain a clean and organized reception and waiting area. 11. Scan and upload patient documents into EMR. 12. Process incoming and outgoing faxes and mail. 13. Support administrative tasks and collaborate with staff as needed. 14. Uphold patient confidentiality and privacy at all times. Marginal Functions: 1. Attend staff meetings and participate in training sessions. 2. Assist with insurance verification or prior authorizations if trained. 3. Maintain stock of front desk supplies and forms. 4. Support front desk coverage at other locations as needed. 5. Monitor waiting room activity and alert staff to patient needs. 6. Provide support to new or temporary front desk staff. 7. Stay updated on office policies and procedural changes. 8. Ensure compliance with HIPAA, OSHA, and internal protocols. 9. Perform other duties as assigned by management. The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

At Friendship Automotive, our customers are friends and our Team Members are family. In 5 states and 8 cities with 18 locations, we're looking to add talent to our growing team! Come develop your career with an award-winning, customer-focused automotive group. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 13 years and counting! We're looking for an INFORMATION TECHNOLOGY (IT) SUPPORT TECH Responsibilities: Provide centralized and/or site based technical support to team members, including network selection, configuration, installation, operation, repair, maintenance, software installation and troubleshooting Troubleshoot hardware and software issues related to various computer systems, operating systems and application software using basic test equipment or diagnostic software Maintain multi-media devices, including but not limited to telephones, printers, monitors and projectors Repair and maintain basic cabling systems, including coaxial cabling, Category 5 cabling, etc Improve knowledge and skills through extracurricular training and involvement in professional organizations Other duties assigned by IT Manager or Friendship Management Services Education/Experience: Associates Degree in a computer related field preferred Experience with computer hardware and software including the latest Microsoft Operating Systems A+ Certification, or willingness to obtain IT professional certification Requirements: Able to perform each essential duty satisfactorily Willing to travel to all locations as needed Available during all administrative and sales hours Clean driving record and valid driver's license Other Skills/Abilities: Clear, concise, and effective oral and written communication Ability to establish and maintain effective working relationships with staff, management, and customers Ability to apply current knowledge and continuously learn Ability to represent the company in a manner consistent with Friendship values and expectations Physical Demands: To successfully perform the essential functions of this position, the team member may be regularly required to lift moderately heavy objects, crawl in small spaces, etc. as associated with maintaining the IT equipment. Compensation and Benefits: You'll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.

Job DescriptionCaregiver Needed: Support for an Adult Client - Kingsport, TN Pay Rate: $16/hour Schedule: Monday, Wednesday, Friday | 9:00 AM to 1:00 PM (or 9:30 AM to 1:30 PM) We're looking for a dedicated and caring caregiver to provide long-term companion care for a female client in Kingsport, TN. The ideal caregiver will offer consistent support, empathy, and reliability to help maintain the client's comfort and independence. Client Overview: Clear-minded and enjoys meaningful conversation and companionship Wheelchair-bound; requires assistance with transfers and mobility support Assistance needed with feeding and occasional transportation for doctor's appointments and short outings May need caregiver to accompany during vacations for continued support Qualifications Minimum 1 year of caregiving experience (professional or personal) with total-care or mobility-limited clients Physically capable of performing safe transfers and hands-on care CPR/First Aid certification required Reliable transportation and proof of insurance Must pass a background check Dependable, patient, and compassionate communicator If you're compassionate, dependable, and committed to providing respectful and supportive care, we'd love to hear from you. Hiring info: We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here's what we provide: ✔️ Free background checks for all applicants ✔️ A professional helper profile to apply for jobs easily ✔️ Real-time job notifications for opportunities in your area ✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments Once your Herewith helpers profile is set up, you'll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others. Get started today and make a meaningful impact in your community! Learn more about Herewith at *****************************

JOB TITLE: Hardware Technician DEPARTMENT: Public Admin & ERP REPORTS TO: Team Lead TRAVEL: up to 90% ESSENTIAL DUTIES & RESPONSIBILITIES: Deliver install, and set up computer systems, including software installation and network cabling Analyze diagnose, computer/equipment problems, and repair or replace Keeping track of assigned inventory Keeping daily logs of activities, mileage and expenses incurred while working in the field MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE): Overnight travel is Acquired knowledge/education/experience/expertise of computer hardware and repair, software installation and basic knowledge/experience in Windows and Linux operating systems. Ability to setup/build computer systems and peripherals. Ability to diagnose and repair, or replace, equipment and parts. Ability to follow instructions and complete tasks assigned in an efficient and timely manner. Must demonstrate knowledge of critical thinking and problem-solving. Good customer service and communications skills. A+ certification is desired, but not