Remote support specialist jobs in Lakewood, OH

Akkodis has an exciting job opportunity with a client looking to add a skilled IT Site Support Analyst job to help with troubleshooting and resolving user issues surrounding Windows 10, Office 365, Printer & PC, and other software & hardware related issues. We are looking for someone with good communication & customer service skills as well as a strong ability to troubleshoot and resolve technical issues in-person. In addition to supporting end-users, you will also help with project work to help set up new employee work stations, re-image laptop & desktop computers and more. The person we are seeking must have reliable transportation to get to and from the facility. There will be a requirement to support multiple facilities in the Cleveland area. This is a long-term contract opportunity fully on-site based out of Cleveland, Ohio. Target compensation for the role is $25.00 - $30.00 per hour, potentially more for the right person. Job Responsibilities for the IT Site Support Analyst Job: You will support a wide range of issues from network connectivity, printer & PC issues, A-D, re-image desktop and laptops and set up new machines. Provide a combination of help desk and desktop support in an in-person environment. Configure PC's for new employees, troubleshoot existing machines. Job Qualifications for the IT Site Support Analyst Job: Associates degree in computer information systems or related field; or 3-5 years equivalent work experience and or an equivalent combination of education, training, and experience in the following: Experience with Microsoft desktop and web administrator consoles operating systems and Microsoft based desktop applications. Strong working knowledge of a range of desktop diagnostic and troubleshooting utilities and practices. Employment Type: Long-term contract Compensation Range: $25.00 - $30.00 per hour + benefits Location: On-site, Cleveland, Ohio area If you are interested in this IT Site Support Analyst role please click APPLY NOW. For other opportunities available at Akkodis go to **************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client . To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit **********************************************

• 3rd shift: Mon-Thurs, 8p~6a (4 10-hour shifts) - fully on-site, Uniontown, OH • $21hr W2 • 18 month contract • Support an infrastructure upgrade project they have for the next two years. The ideal candidate will have previous experience in IT Help Desk and Tech Support along with Call Center experience. The role involves pre and post validation of IT equipment for a switch upgrade project over 4300 locations nationwide. Close attention to detail, strong communication, and strong documentation experience is required

" Operations Support Specialist” Fulltime on-site in Brooklyn Ohio Strong Excel, SAP Skills $19.00-20.00 per hour Distribution, Freight or Transportation Experience a plus!! Global Air and Ocean Freight Logistics firm with 82 locations worldwide is in need of a Customer Carrier Coordinator supporting the Shipping team in the Brooklyn Ohio int area with high energy, able to multi-task in a fast paced extremely high volume environment and have excellent technical skills with Excel and Outlook. Bilingual a Plus! Responsible for facilitating the accurate and timely movement of customer's shipments. The position of Customer Account representative will have primary responsibility to work directly with customers and carriers on daily order requirements. Responsibilities also include monitoring product and communication flow between warehouse and office, which includes maintaining 100% inventory, resolving problems, monitoring the quality of our service while adhering to all policies and procedures. Principal Duties and Responsibilities: Review daily inbound and outbound requirements. • Process inbound and outbound orders in systems. • Maintain and monitor Customer Order Screens and White Board. • Track orders in and out of warehouse. • Track needs for daily orders with customer. • Monitor any issues with inventory locations and correct immediately. • Adhere to enforce policies and procedures. • Monitor product flow with Warehouse Supervisor. • Resolve problems. Apply today for immediate consideration and interview!

Negotiate with dedicated providers according to specific policies. Achieve the best contractual conditions while also ensuring internal customer satisfaction. Interprets internal and external business challenges and recommends best practices to improve products, processes or services. Utilizes understanding of industry trends to inform decision making process. **Roles and Responsibilities:** + Own sourcing specific processes and tools. Review and improve processes. Work on special initiatives. + Own the source to pay process for the A&P team. Ensure that FLIGHT DECK is being used to improve from current state, removing waste and making more efficient for both our commercial and fulfillment teams + Partner with the Commercial and Business Sourcing Operations teams to ensure team members are effectively trained and improvements are put in place to drive efficiency gains + Conduit between Sourcing Teams, Sourcing Compliance, and Product Lines to ensure proper processes meet changing demands of the company and lead efforts as required to minimize any GE risk + Ensure business operations teams are partnered with entire Sourcing organization to drive fundamentals of FLIGHT DECK every day and aiding in problem solving + Lead technical team of Engineers to drive proactive identification of right first-time risks and mitigate leading to both Delivery improvements as well as driving cost out with commercial teams + Deploy team of Engineers to supplier Genba to ensure ready for rate and proper capacity in place to meet business needs + Ensure Asia team is set up to meet growing LCC footprint and right resources are deployed to Genba to grow the region + Lead capacity efforts, along with proper readiness activity in order to support the Sourcing Business Operating teams as well as ensuring new supplier development highlighted by commercial team is fit for business requirement + Utilize data analytics in order to make end user jobs easier by removing waste and having global solutions to meet the business processes + May lead functional teams or projects with moderate resource requirements, risk, and/or complexity. Presents business solutions to leaders in functional area. Communicates complex messages and negotiates mainly internally with others to adopt a different point of view. Influences peers to take action and may negotiate with external partners, vendors, or customers **Required Qualifications:** For applicants within the United States + Bachelor's degree from an accredited college/university (or a high school diploma/GED with at least 14 years of experience in Supply Chain, ideally Sourcing and Procurement) + Minimum of 10 years of experience in Supply Chain, ideally Sourcing and Procurement For applicants within the United Kingdom + Must have major experience in Supply Chain, ideally Sourcing and Procurement **Preferred Qualifications:** + Experience leading process improvement efforts, setting standards, and ensuring standard work is in place + Strong oral and written communication skills. + Strong interpersonal and leadership skills. + Demonstrated ability to analyze and resolve problems. + Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. + Established project management skills. + Souring, Shop Operations, or Manufacturing Engineering + Manufacturing Experience in Aerospace or Automotive a plus + Humble: respectful, inclusive, good listener, learns from past + Transparent: Candid in feedback, shares to solve problems, helps grow others + Focused: Safety first, prioritizes work, measures success by the customer, continuously improve. **For applicants within the United Kingdom:** Right to Work Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website. Security Clearance Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: ****************************************************************************************** **For applicants within the United States:** The base pay range for this position is $157,000 - $209,000 USD. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/commission based on the plan. This posting is expected to close by December 31, 2025. GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time -off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or prog rams (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** Yes \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. **Description** At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. **Job overview and responsibilities** + Supports field technicians and provides expertise and oversight on chronic, complex, and repeat troubleshooting and repair needs (In Flight + Entertainment/WIFI/Cabin Systems) + Provides in-station support to facilitate first time fix plans, including chronic aircraft, from a technical standpoint + Also collaborates heavily with Service Engineering, Maintenance Control, and indirectly OEM's, including Panasonic, ViaSat, Thales, Gogo, Boeing, and Airbus + The position also engages in the design and upkeep of robust tracking and reporting databases to help identify trends and expedite repairs + Must be willing to travel for job duties + Manage inflight entertainment failures by coordinating with planning and parts logistics + Daily reports, tracking chronic items, managing the WIFI desk, coordination with planning and maintenance control + Provide technical solutions to increase passenger experience for zonal failures + Proactively collect, prioritize, and analyze data to provide reports and solutions based on trends, across multiple projects and programs + Technical support for MRO station: retrofit, aircraft checks, component, and tooling movement + Support cabin systems while providing solutions to technical and diagnostic tooling support + Coordinate with engineers and support avionics department with onboard loadable components (OBLS), focusing on ATA chapters CH23/CH25/CH33/CH34/CH44 + Inductions: New aircraft deliveries from Boeing/Airbus + Aircraft recovery: software load as well as retrofit support of software testing at the vendor facilities **This position is available in (ORD) Chicago and (CLE) Cleveland only.** **Qualifications** **What's needed to succeed (Minimum Qualifications):** + Bachelor's degree or equivalent work experience + FAA A&P Certificate + This is a DOT Sensitive Position Valid Driver's License is required + 5 + years of experience + Knowledge of various inflight entertainment systems + Cabin systems familiarization + Knowledge of Engineering documents for process improvement + Ability to perform in a fast-paced environment + Excellent communication skills with demonstrated ability to coordinate and manage cross-functionally + Able to independently complete tasks and provide timely updates + Fast learner with ability to take remote learning and web-based classes + Able to capture anomalies based on frequent vendor Audits + The ability to access elevated aircraft areas via ladders, lift trucks, boom lifts and other devices + The strength to lift 50 pounds, physical flexibility, and the ability to work in confined spaces + You must be available for any shift within a 24/7 operation, weekends, and holidays + Must be legally authorized to work in the United States for any employer without sponsorship + Successful completion of interview required to meet job qualification + Reliable, punctual attendance is an essential function of the position **What will help you propel from the pack (Preferred Qualifications):** + Master's degree in Aeronautical or Electrical Engineering + FCC license + MRO Experience with Install, Service and retrofit + Aircraft Systems knowledge + Knowledge of Excel macros, and VBA coding for database applications The base pay range for this role is $87,780.00 to $114,376.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware, Software, Mobile devices, and PC refresh. Duties include investigating, researching, troubleshooting, and escalating issues in a timely and appropriate manner. Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena Windows, PC refresh exp, Active Directory, and hands-on exp supporting mobile devices. Troubleshooting hardware devices(keyboards/mouse) Must be on-site 5 days a week, with the potential of a hybrid schedule after 3 months of training. Additional Information All your information will be kept confidential according to EEO guidelines.

Service Technicians are the heart of our industry. Our technicians work in a safety-first type of environment and don't mind heights or working on mechanical parts. Service Technicians are responsible for performing field maintenance, routine inspections, preventative, and complex repairs requiring strong electrical and mechanical troubleshooting background. Why Work for Crane 1 Pay: $25-$45/hr Time and a half for any work on Saturday Double time pay for any work on Sunday Company Truck, cell phone, boot program, PPE provided Rapid Quote (Bonus Incentive Program) Benefits Day 1: Medical, Dental, & Vision Advancement: Training program into Sales or Management Referral Bonuses up to $2500 Employee-centric: 401K match program, vacation 80 hours year 1 / PTO, tuition reimbursement Service Technician Role & Responsibilities Perform maintenance, inspection, and repairs on overhead cranes within the allowed hours without compromising safety or quality. Perform spot checks to ensure the highest level of quality & workmanship. Working knowledge: electromechanical troubleshooting (480V, 3-phase motor control, VFD, AC/DC). Working at heights & some heavy lifting. Document findings and make consultative recommendations regarding the repair and safety-related concerns to the customer for the inspected equipment. Provide proper checklists and required forms and with customer signatures for all inspection or service-related documentation. Other duties as assigned. Service Technician Required Skills and Experience KNOWLEDGE: A minimum of (2) years of manufacturing/industrial electrical /mechanical experience. SKILLS: Thorough knowledge of electrical theory for power and controls. Thorough knowledge of the mechanical systems of cranes/hoists. Thorough knowledge of simple structural elements Understanding of the OSHA/ANSI standard (is required) The position requires 8 to 12-hour shift work, which can include Saturdays and Sundays. Ensure we maintain a professional, safe, productive, and compliant work environment. ABILITY: A passion for providing top-notch customer service to our customers. Valid driver's license and ability to meet our driving requirements. Occasional varied overtime as required by the customer and be available for “on-call” as part of the site requirements. Equal Employment Opportunity (EEO) Statement Crane 1 Services is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. We believe in fostering a supportive environment where every employee is valued and given the opportunity to succeed.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description End Client- Cleveland clinic foundation Cleveland Clinic - Main Campus, 9500 Euclid Ave, Cleveland, OH 44195. AND OTHER LOCATION Avon,OH ,akron,OH ,Wooster Job Title: Desktop Support Representative Onsite Support Location: Cleaveland, OH Duration: 1+ years Skills Overview: · Win7/Win 10 OS hands on support · Office 2003/2007/2010 support And office 365 support. · Executive end user trouble shooting skills. · IMAC/Break-fix. · Office 365 and office 2016 support. · Break/Fix troubleshooting experience in larger corporate environments · The candidate must also be able to support Mobility Devices (phone and tablet) (setup and support) of multiple platforms including Apple, Android, and Microsoft · Long term contracts. · Travel is required/ However IBM is going to compensate for that. · Experience as a desk side support in larger corporates. Additional Information For more information, Please contact Shubham ************

SUMMARY OF JOB: The Technical Support Analyst is responsible for providing 1st level support and coordination of incident resolution on behalf of the IT department. The Analyst will also conduct field visits to business locations for onsite troubleshooting and installation or replacement of equipment. The Analyst will report to the Help Desk Manager. DUTIES & RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: Troubleshoot and resolve IT issues via phone, email and in-person channels for desktop pcs, laptops, mobile devices, software applications, network and peripheral equipment. Ensure all incidents are resolved against service level agreements including logging and tracking of support requests Partner with internal IT teams and vendors to resolve incidents Proactively learn and train peers on new products, services and technical solutions within organization Build and maintain knowledge base for support and incident management Configure new PCs using an SCCM imaging process and deploy to business locations. Participate in a weekly on-call rotation for after-hours support KNOWLEDGE, SKILLS & ABILITIES REQUIRED: 1-3 years of experience working in a Help Desk or Service Desk role Associates or Bachelor degree in Information Technology or a related field preferred Basic operating system (desktop/OS), networking and applications experience including familiarity with Microsoft platforms (Windows 11, Server 2008 or higher, Active Directory, etc.), mobile devices (Apple and Android) Experience with PC imaging and hardware repair. Experience using incident and problem management ticketing solutions Experience with troubleshooting and escalation of incidents including documentation, diagnosing and following first-level-resolution steps Strong customer service ethic Excellent verbal and written communication skills Excellent analytical and problem solving skills Ability to prioritize and quickly resolve issues HowardHanna.com Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.

JOB TITLE: Waste Water Application Specialist REPORTS TO: Director of Tidal Clear™ STATUS: Full time, exempt SALARY RANGE: $125,000-$140,000/year based on interview outcome and qualifications BENEFITS: Medical, dental, and vision insurance, optional FSA/HSA, 401k with 6% employer match, life and AD&D insurance, Employee Assistance Program, short & long term disability, tuition reimbursement, 21.67 days of paid time off + 10 holidays About Tidal Vision: We believe that sustainability should not require customers to compromise on price, convenience, or performance. Our mission is to create positive and systemic environmental impact by making our biopolymer solutions cost competitive, more convenient, and better performing than the synthetic chemicals we displace. We value innovation and take pride in challenging the status-quo; we choose to view obstacles as opportunities. We value new ideas and encourage the team to apply creativity and invent new solutions to meet challenging demands. We foster open, direct communication, and a collaborative working environment through our unique approach to work culture. We value our employees and demonstrate that through our compensation and benefits programs and opportunities for growth and development. About Tidal Vision's Unique Work Culture: Tidal Vision strives to build and invest in the highest performing and most innovative team. We put our people and customers above process, avoid company-wide rules as much as possible, and have the courage to take unusual approaches to advance our mission. With this approach, we believe we can create a more flexible, fun, stimulating, creative, collaborative, and innovative organization. Our commitment to developing, practicing and promoting direct and open communication, responsibility and freedom, and leading with and seeking context is a responsibility for every role at Tidal Vision. JOB SUMMARY: The Waste Water Application Specialist will provide routine to complex field support for our water treatment solutions at customer sites and remotely. This position will be responsible for understanding customers' needs, determining the proper solution, and delivering configured products and systems that meet the customer's needs. The technical application specialist will have extensive conversations with end users and suppliers, to determine what success looks like for them and ultimately what value we can add for them. This role will work very closely with R&D/product development departments. This role will also be responsible for educating our sales team, our customers and other application specialists about the gained knowledge. Essential Job Functions: Determine customer's needs and priorities (carbon footprint, dosing, product price, transport cost, sludge use/disposal...) and show the value our products can bring to them and/or their customers. Travel to customer sites to provide product testing/troubleshooting and training on how to use our products effectively. Respond to on-demand technical services. Work closely with sales and R&D to provide insight into and training on applications/dosage rates and new service opportunities. Act as an internal escalation point for advanced customer related issues, for wastewater. Primary resource for product and application questions received by Customer Service. Produce case studies for internal and external use (white papers) based on the results of your own work and your collaboration with sales and the R&D department. Support the divisional sales team in responses to customer's requests and developing project solutions. The technical application specialist will gather data to assist with product development, marketing, and commercial strategy for specific products. Responsible for learning and understanding all of the products available to our customers to understand technology and benefits to recommend the best product for customer applications. Responsible for educating our sales team, our customers and other application specialists about our products and how to use them efficiently. Share knowledge and findings with the different teams and maintain high levels of communication and collaboration. Collaborate with the operations team, plant managers, and all laboratory personnel, as well as business leaders. Attend conferences and present our products and technology. Travel 50-60%. Qualifications: 5 years water treatment experience (industrial process water, Industrial wastewater, municipal potable water, municipal wastewater, surface water) or specialty chemical industry experience. Working knowledge of equipment and chemistry used in the water treatment. Highly analytical and able to translate findings from customer interactions into actionable steps to increase business development. Exceptional interpersonal skills. Able to communicate effectively with all teams in the organization while putting the customer first. A technical degree is preferred but not required for hiring. Licensing & Special Requirements: Driver's license and proof of insurance required by time of hire. The incumbent is subject to a background check.Travel (50-60% within given territory). WORKING CONDITIONS & PHYSICAL REQUIREMENTS Most of the work is performed at customer sites. This may include but is not limited to; wastewater treatment plants, processing areas, manufacturing sites, production sites, and more. Incumbent must be able to follow all safety standards at all sites and be able to stand, bend, sit, walk, for long periods of time. When not at customer sites, work can be completed remotely, in an office setting. Tidal Vision provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Job Description The Surgical Application Specialist (SAS) is responsible for serving the customers in the Surgical segment by providing product training, onsite support for surgical cases and sterile processing. The Surgical Application Specialist will facilitate and maintain relationships with operating staff, including scrub techs, circulators, surgeons and residents, nursing educators, sterile processing staff and supervisors, and more. Role will also support ongoing business at current customers for the Exsurco sales team and travel as directed by business needs. OBJECTIVES: Achieve the monthly, quarterly and annual sales target numbers for Amalgatome SD Ring Blades, parts, service, and Mesh|EX skin meshing systems, service, and carriers. Participate and lead both evaluations and current customer support as directed: Execute on-site training for all appropriate clinician personnel (OR, SPD, etc) Ensure all paperwork for training is documented and customer has all relevant training guides, set up sheets, and any other product related needs. Support ongoing surgical cases at both new and current customers as directed Generate ongoing blade sales by adding new users of device, facilitating more use of device at current facilities, ensure new customers are comfortable with product for ongoing blade sales. Support aftermarket sales by ensuring blade utilization through routine account visits and surgical case coverage. Grow core business through ongoing customer onsite visits as directed by sales needs, pivoting to handle complaints and troubleshooting, work with sales to ensure devices are serviced and working properly. RESPONSIBILITIES: The duties & responsibilities of the Surgical Application Specialist include, but are not necessarily limited to the following: Deliver support needed with all Surgical product lines as directed by Exsurco Sales team, manager, or business needs. Conduct product training sessions utilizing product demo, in person and hands-on, with appropriate personnel at facility (primarily the OR and SPD) to ensure proper assembly, disassembly, use, troubleshooting, complaint resolution, and processing. Provides surgical training support to ensure proper use of the products. Conducts in-services for multi-departments in hospital including but not limited to Sterile Processing, OR clinical staff, including surgeons and residents, OR business staff, clinical educators, BioMed, and purchasing as required. May be required to conduct in- services over multiple shifts, at nights and on weekends. Conducts product demos for clinical staff for new business. On-site surgical case coverage in the OR based on schedule of Exsurco surgical team. Be available for Facetime calls for troubleshooting by customer on company issued cell phone Contributes to team, sales, and organization mission by accomplishing related results as needed. Provides timely feedback to Marketing, Service, Quality, Engineering, Manufacturing and Regulatory departments, ensuring complete customer satisfaction with safety and service. Utilizes and calls upon the Service Department, as needed, for equipment or service problems encountered in the field. Maintains and submits required reports, including weekly itinerary in SHIFTS, call reports and updates in CRM, updates on evaluation and ongoing business utilization to demonstrate onsite support helps generate sales increase. Coordinate travel plans and account coverage with manager. Report all market input, issues/feedback and new market shifts to inform business on changing practices. Maintain compliance to the Exsurco Quality Management System and Code of Business Conduct. Maintains a quality personal and professional image through appearance, speech, and demeanor that never detracts from the stature and reputation of the company. Must be on time and available to navigate large hospital visits and approach strangers to ask directions and understand how to approach hospital staff with questions. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Answering calls and emails from Exsurco sales team and provides feedback on account visits and activities as requested. Other duties as assigned. EDUCATION AND EXPERIENCE Bachelor's Degree, other surgical background with proper certification, Burn or wound care background preferred. Certified Tissue Banking Specialist (CTBS). Certification in a related medical/health field (such as Surgical Technician, EMT, Tissue Banking Specialist) and at least two years of direct experience in operating room, tissue banking or processing. (Minimum) Documented success in developing relationships, training and/or supervising technical staff and meeting goals. KNOWLEDGE, SKILLS, ABILITIES, AND ADDITIONAL DUTIES: Ability to master a highly technical product line and assist less technical individuals understand the clinical and operational benefits Proficient in Microsoft Office suite of software. Proven problem solving, ability to assume responsibility and make decisions without direct supervision. Skilled in training others including creating an environment that promotes learning. Demonstrated ability to communicate, both verbal and written to both internal and external customers. And ability to train both a wide spectrum of cultural, educational, and experience level. Knowledge of and skilled in environment requiring sterile techniques, and instrument processing. Knowledge and understanding of medical terminology, surgical/operating room procedures, tissue recovery procedures (specifically skin recovery). Overnight travel (via car and air) required within assigned territory (80% of time) and to regional and national meetings as assigned. Some travel during evenings and weekends as needed. Ability to lift 50 pounds without assistance. Ability to work “on-call” (i.e. for greater than 8-hour workday, nights and weekends). Current valid driver's license. Must have reliable automobile for work transportation. PERSONAL CHARACTERISTICS: Patient Centered: Desire to educate and assist clinicians to meet the needs of and provide improved patient outcomes. Motivation: Driven, competitive, entrepreneurial, willing to work in a start-up atmosphere. Behave Ethically: Understand ethical behavior and business practices and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization. Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques. Creativity/Innovation: Develop new and unique ways to improve function efficiency and performance. Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance process effectiveness. Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities. Plan: Set goals, create and implement actions plans, and evaluate the process and results. Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations to manager. Exsurco Values: Aligns to and demonstrates Empowerment, Unity and Commitment.

GENERAL PURPOSE OF THE JOB: The Senior Technical Application Specialist ensures proper application of core product line responsibilities in accordance with company and industry guidelines by providing on-site and problem resolution assistance along with coaching/mentoring on testing results and techniques with the ability to be heavily involved in industry organizations that help shape industry standards. ESSENTIAL DUTIES AND RESPONSIBILITIES: Conduct general and complex on site product applications, substrate analysis using specialty equipment with the ability to interpret testing data and make recommendations based off the collected data. Recommend and approve Product Line application policies within technical literature, Coordinate 3rd party testing certification/approvals Collect Data for project or product specific testing, interpret results and make recommendation based off of finding. High level of understanding of testing methods/techniques for Laboratory/Field Testing. Perform and collect data from field and in-house/analytical lab specific testing to help interpret results and present a general understanding of testing methods and techniques to confirm varying compatibility. Develop and review of sales product literature, application instruction, and the maintenance and updating of field training manuals. Attend and coordinate job site visits with customers and field sales reps to conduct and interpret product application testing to make product and installation recommendations for troubleshooting on-site variation. Write, review and make recommendations for letters of installation, job parameters, and competitive product comparisons along with detailed drawings to help make the sale. Effectively collaborate with internal and designated external customers. Assure product performance through demonstrating, reviewing and making recommendations for proper use and field application. Provide independent product support on all lines. Mastered assigned core product line technology to include writing policy; Assists in supporting product lines outside of core. Actively able to train/mentor new employees. EDUCATION High School Diploma or GED required. Bachelor's degree in Science, Engineering, Construction or similar field preferred. EXPERIENCE 4-7 years Technical Service, Construction, Customer Service or similar experience. Must have prior knowledge and experience in the Roofing industry. OTHER SKILLS AND ABILITIES: Experience with Auto CAD, Work, Excel, etc. Ability to manage multiple priorities. Effective team player. Self-motivated. Excellent written and verbal communication skills. Ability to travel up to 50% in the North America region. Mechanical aptitude. Mentoring/Training. OTHER QUALIFICATIONS: Industry Involvement Preferred - ASTM SME. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status

BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Technical Application Specialist GENERAL PURPOSE OF THE JOB: The Technical Application Specialist ensures proper application of Tremco products in accordance with company and industry guidelines by providing both on-site and office-based problem resolution assistance. This individual is a technical liaison between the business and Tremco's field-based internal and external stakeholders. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Provide or obtain accurate and timely product application, qualification, and/or troubleshooting services to internal colleagues and external business partners * Assist with general on-site product application, training, and general substrate review. * Assist with the generation and maintenance of technical documentation and collateral with various internal departments. Examples include application instructions, technical data sheets, technical marketing collateral, product training programs, 3rd party testing/validation reports, and other product assets. * Assist in the collection of laboratory data for project and/or product-specific testing. * Assist with and/or perform in-field and in-house analytical lab testing to confirm the chemical compatibility and physical adhesion properties of Tremco products on specified jobs, for evaluating new areas of application, new product development, and competitive product analysis. * Conduct jobsite observations/evaluations with customers and field sales reps to make accurate and timely product and installation recommendations. * Compose official letters and/or corporate communiques, including installation instructions, job qualification parameters, and competitive product comparisons along with assisting in the development of detail drawings to help secure sales opportunities. * Provide or obtain accurate and timely answers to inquiries on product usage, comparative competitive products, web-site navigation, product specifications, repair techniques, assessment and/or remedial course of action recommendations for jobsite problems, environmental regulations, construction sequencing, and technical product property questions. * Ensure product performance through proper recommendation of jobsite qualification and application techniques. * Possess and leverage a basic knowledge of Tremco's product portfolio. Learn assigned core product line technology while assisting higher level Application Specialists with occasional direction. * Provide clear written and verbal technical support and product recommendations to internal and external stakeholders including sales representatives, technical representatives, owners, architects, engineers, contractors, installers, etc. EDUCATION High School Diploma or GED required. Bachelor's degree in Science, Civil Engineering, Construction Management or similar field preferred EXPERIENCE 1+ years of Technical Service, Technical Sales, or Construction Industry experience required. CERTIFICATES, LICENSES, REGISTRATIONS: OHSA 10 Preferred but not required OTHER SKILLS AND ABILITIES: Experience with Auto CAD, Word, Excel, etc. * Ability to manage multiple, shifting priorities. * Effective team player. * Self-motivated and driven. * Excellent written and verbal communication skills. * Ability to travel up to 50% domestically and internationally. * Hands-on and conceptual mechanical aptitude. The salary range for applicants in this position generally ranges between $52,960 - $66,200. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide - including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive - we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at ********************** At Avery Dennison, some of the great benefits we provide are: Health & wellness benefits starting on day 1 of employment Paid parental leave 401K eligibility Tuition reimbursement Employee Assistance Program eligibility / Health Advocate Paid vacation and paid holidays Job Description Join Avery Dennison's Infrastructure & Operations (I&O) team and be a catalyst for our digital future! We are shifting our operating model from reactive support to proactive innovation and strategic value delivery. As a IT Infrastructure Technician ( internal Job Title : GTS Specialist ) , you will be a critical, hands-on IT Technician, driving efficiency, resilience, and a superior digital experience across several sites. This role is your chance to be known for the innovation you create, not just the infrastructure you manage. What You Will Do: The Key Responsibilities This role sits at the intersection of operational excellence, emerging technology, and world-class service, providing essential support and strategic partnership. Provide Technical & OT Support: Serve as the go-to technical expert, resolving complex issues across IT infrastructure (network, hardware, cybersecurity, database) and mission-critical Operational Technology (OT) within our manufacturing sites. Drive Process and Innovation: Proactively collaborate with colleagues to streamline processes, champion innovative solutions, and ensure that IT changes, including the shift to agile methodologies, are seamlessly adopted by local teams. Orchestrate and Deliver Projects: Lead the successful execution of IT projects-from hardware refreshes to security rollouts-ensuring they are on-time, within budget, and align with company standards. Manage End-to-End Asset Lifecycle: Oversee the full lifecycle of IT assets (laptops, desktops, mobile devices, thin clients) from procurement and deployment to maintenance and decommissioning. Champion Service Excellence: Act as a trusted advisor and business liaison, providing timely, accurate support and advocacy for digital workplace technologies to ensure users have a positive experience. Apply ITIL Principles: Leverage ITIL best practices for change management, incident resolution, and continuous problem prevention to maintain a highly available and resilient service environment. Qualifications A high school diploma or equivalent is required; a bachelor's degree in a business or technology field is preferred. Information Technology courses or certification(s) required. 3-5 years of hands-on experience performing troubleshooting and problem resolution on computer, server, network, and telecommunication systems in remote manufacturing sites. Experience with Operational Technologies (OT) in a manufacturing environment is highly valued. A foundation in ITIL principles is an asset. Additional Information The salary range for this position is $58,140 - $73,000/ year. The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate's relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or [email protected] to discuss reasonable accommodations.

Act as the first point of contact for technical issues submitted via phone, email, or ticketing system. Provide hands-on and remote support for desktops, laptops, printers, phones, mobile devices, and other peripherals. Support and troubleshoot credit union-specific applications such as Symitar, Synergy, FICS, and other financial platforms. Perform user onboarding/offboarding, including hardware setup, user account provisioning, and access configuration. Manage support tickets in the help desk system, ensuring timely response and accurate documentation of all actions and resolutions. Maintain and update internal IT documentation, including system configurations, procedures, known issues, troubleshooting steps, and asset records. Troubleshoot basic network issues (e.g., LAN, Wi-Fi, VPN connectivity). Maintain IT hardware inventory, coordinate asset deployment and recovery. Collaborate with vendors and escalate issues as needed. Participate in IT projects and contribute to the implementation of new systems and upgrades. Educate employees on new tools, best practices, and IT policies.

IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware, Software, Mobile devices, and PC refresh. Duties include investigating, researching, troubleshooting, and escalating issues in a timely and appropriate manner. Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena Windows, PC refresh exp, Active Directory, and hands-on exp supporting mobile devices. Troubleshooting hardware devices(keyboards/mouse) Must be on-site 5 days a week, with the potential of a hybrid schedule after 3 months of training. Additional Information All your information will be kept confidential according to EEO guidelines.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description POSITION:DESKTOP SUPPORT LOCATION: Cleveland, OH (you will be offered with the nearby location to place ) Duration:1+years · PC SW & HW PD & Break/fix, Win and Mac OS, Mobility device OS, IMAC skills, written & oral communication skills, customer sat skills, organized and professional. · Experience in medical technology support a plus as well. Location: Avon OH, Euclid OH to Akron OH to Wooster OH. Etc Additional Information For more information, Please contact Shubham ************

BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Technical Application Specialist GENERAL PURPOSE OF THE JOB: The Technical Application Specialist ensures proper application of Tremco products in accordance with company and industry guidelines by providing both on-site and office-based problem resolution assistance. This individual is a technical liaison between the business and Tremco's field-based internal and external stakeholders. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide or obtain accurate and timely product application, qualification, and/or troubleshooting services to internal colleagues and external business partners Assist with general on-site product application, training, and general substrate review. Assist with the generation and maintenance of technical documentation and collateral with various internal departments. Examples include application instructions, technical data sheets, technical marketing collateral, product training programs, 3rd party testing/validation reports, and other product assets. Assist in the collection of laboratory data for project and/or product-specific testing. Assist with and/or perform in-field and in-house analytical lab testing to confirm the chemical compatibility and physical adhesion properties of Tremco products on specified jobs, for evaluating new areas of application, new product development, and competitive product analysis. Conduct jobsite observations/evaluations with customers and field sales reps to make accurate and timely product and installation recommendations. Compose official letters and/or corporate communiques, including installation instructions, job qualification parameters, and competitive product comparisons along with assisting in the development of detail drawings to help secure sales opportunities. Provide or obtain accurate and timely answers to inquiries on product usage, comparative competitive products, web-site navigation, product specifications, repair techniques, assessment and/or remedial course of action recommendations for jobsite problems, environmental regulations, construction sequencing, and technical product property questions. Ensure product performance through proper recommendation of jobsite qualification and application techniques. Possess and leverage a basic knowledge of Tremco's product portfolio. Learn assigned core product line technology while assisting higher level Application Specialists with occasional direction. Provide clear written and verbal technical support and product recommendations to internal and external stakeholders including sales representatives, technical representatives, owners, architects, engineers, contractors, installers, etc. EDUCATION High School Diploma or GED required. Bachelor's degree in Science, Civil Engineering, Construction Management or similar field preferred EXPERIENCE 1+ years of Technical Service, Technical Sales, or Construction Industry experience required. CERTIFICATES, LICENSES, REGISTRATIONS: OHSA 10 Preferred but not required OTHER SKILLS AND ABILITIES: Experience with Auto CAD, Word, Excel, etc. Ability to manage multiple, shifting priorities. Effective team player. Self-motivated and driven. Excellent written and verbal communication skills. Ability to travel up to 50% domestically and internationally. Hands-on and conceptual mechanical aptitude. The salary range for applicants in this position generally ranges between $52,960 - $66,200. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.