End User Support Analyst
Remote support specialist job in Houston, TX
Clarksons is the world's leading provider of integrated shipping and offshore services, bringing our connections and experience to an international client base. Our intelligence adds value by enabling clients to make more efficient and informed decisions. Our global reach, local knowledge and expertise is what makes us unique.
To understand more about Clarksons and what you can expect, visit us at *****************
Role Summary
We have a fantastic opportunity for an End User Support Analyst to join our Global IT Operations team. The person in this role will work as part of the IT Support team and will be a key point of contact for the End User community. Alongside the team, the role will support the activities of desktop services.
This position would be great for someone with experience in a support role who is keen to develop their technical skills further. The ideal candidate will be passionate about delivering the highest standard of IT support, with a genuine interest in technology, its application and use in the business. A key skill we require from the candidate is for them to be customer centric with a desire to learn and develop a career in technical service delivery.
Given the focus and importance of service delivery this is an office-based role. There is a requirement for on call on a rotational basis, of which typically falls 1 week every 3. This role also requires out of hours work (evenings and weekends)
What you will be doing
Working within the End User Support team, you will be a key point of contact for the end user for incidents & service requests. Providing IT support for desktops, Laptops, printers, peripherals, telephone systems, and mobile devices.
Triage, taking ownership, troubleshooting and liaising with other IT teams in order to resolve and manage user expectations. This will be done via Telephone support, Service Now, email as well as walk ups.
Creating and maintaining accurate knowledge documentation on a quarterly basis
Execute all tickets and requests utilising best practise, adoption and utilisation of technology incl automation, applications, and services.
Working with the EUS Lead to identify trends and spot potential problems.
Improving and iterate on service support provision to the office.
Ensuring computers, printers and other peripherals are operational and current
Providing support with hardware and software maintenance.
Basic hardware break fix replacement
Hardware Inventory management
Managing system access, security, and spam/anti-virus controls
Customer site visits
Proactive trend analysis calls to the end user
Full JML process covering, Joiners, Movers and Leavers
Proactive room checks
Device management, including building devices.
Desk moves/ Desk set ups
To fulfil additional / ad hoc duties as needed to meet the needs of the business.
What we are looking for
Experience & Knowledge
Previous experience within an IT Support role.
Customer oriented, with a passion for delivering excellent service and for continuous improvement of services.
Excellent communication skills, able to provide technical support over the telephone, chat or face to face.
Professional manner with a strong work ethic.
Good problem-solving skills, with a solution focused approach.
Ability to adapt and handle a constantly changing flow of support calls and walk-up technical assistance.
Ability to multitask effectively during busy times and remain calm during stressful situations.
A team player who can work within a framework of procedure and policies.
Self-motivated and able to use initiative.
Knowledge and some experience of products within the Microsoft Office 365 suite.
Good working knowledge of Productivity and collaboration applications such as Teams, SharePoint, OneDrive and Exchange would be advantageous.
Knowledge and experience of Active Directory & MS Entra administration, including user maintenance, configuring PCs and groups.
Able to learn quickly and work within a fast-paced environment.
Desire to learn and to undertake on-the-job training and continuous personal development.
Flexible and willing to work outside of the core hours if necessary.
History of automating repetitive tasks and scripting with PowerShell
Skills
Knowledge/experience of the following are required:
Active Directory, Entra & Intune administration
Exchange recipient and group administration (both on-prem and O365)
Experience of supporting VDI solutions
Core understanding of network fundamentals
MS Office
Apple hardware & OS (iOS, iPadOS, MacOS)
HP Hardware
Multi Factor Auth setup (MS MFA, DUO)
Collaboration tooling such as Webex, Team Viewer, Zoom and MS Teams
Solid technical understanding of Microsoft desktop Operations Systems incl Windows 10 & 11
Knowledge/experience of the following are advantageous:
ServiceNow ITSM tool
VMware Horizon
Cisco CUCM
ITIL V3 or Above
Help Desk Technician
Remote support specialist job in Houston, TX
Remote, but must come to Houston office for meetings. No one more than 100 miles of Houston will be considered.
The Help Desk Admin is an IT professional responsible for assisting users with computer hardware and software issues. This role involves responding to user inquiries, managing multiple queues, and assessing problems with IT equipment and applications. The ideal candidate should possess strong technical knowledge, effective communication skills, and the ability to multitask. They must be customer-oriented and patient when dealing with challenging situations.
Essential Duties/Responsibilities:
• Serve as the first point of contact for all computer hardware, software, and telecommunications issues and requests.
• Utilize remote capabilities to assist with troubleshooting.
• Provide customer service, help desk, and technical support, including migration, MS Office, and desktop configuration.
• Offer desktop site support by determining the best solutions based on customer-provided details.
• Resolve issues related to installed computer software.
• Troubleshoot printer connection problems.
• Maintain support materials by editing, updating, and generating documents for Service Now, JIRA Knowledge Article, and IT Service Desk knowledgebase.
• Administer Active Directory/Azure, including account creation, shared mailbox creation, security group creation, and file share access.
• Perform password resets for various websites and applications.
• Document and log incident tickets using the Service Now tracking tool.
• Provide support for mobile iOS/Android phones and tablets.
• Assist with VPN software connection issues.
• Create Cisco ISE Vendor VPN accounts.
• Manage OKTA accounts and groups.
• Support Citrix DaaS/VDI on company-issued and customer-owned devices.
Working Conditions:
• Some overtime may be required for special projects.
• Travel up to 10%.
Minimum Requirements:
• Possess multi-tasking skills.
• Ability to work independently and as part of a team.
• Ability to work under pressure while maintaining a customer service attitude.
• Experience in troubleshooting hardware, software, and network connectivity issues.
• Understanding of technical support practices such as ticket documentation, service level agreements, statistics, and escalation processes.
• Self-motivated with attention to detail.
• Ability to organize workload, set priorities, and meet deadlines.
• Effective communication and interpersonal skills.
• Ability to maintain confidentiality of information.
• Flexibility to work rotating on-call schedules and backfill for peers when needed.
• Willing to work overtime mornings, afternoons and weekends.
Preferred Qualifications:
• On-prem ADAC/ADUC administration knowledge.
• Knowledge of Azure Entra ID, MEM, MIM, and Exchange Admin.
• Experience with OKTA support and administration.
• Proficiency in Microsoft O365 support.
• Familiarity with Service Now and JIRA ticketing systems.
• SAP support and administration knowledge.
• Citrix cloud support and administration expertise.
• Support for Windows and Mac operating systems.
• Knowledge of iOS and Android.
• Cisco ISE support and administration skills.
• Mobile Iron MDM knowledge.
• Understanding of Windows registry and environment variables.
• Experience with Oracle ODBC data source troubleshooting and DSN entry.
Additional Knowledge, Skills, and Abilities:
• Multi-tasking skills.
• Strong communication skills.
• Ability to work under pressure.
• Attention to detail.
• Decision-making capabilities.
• Time management skills.
• Ability to identify process improvements.
• Self-motivation.
• Conflict resolution skills.
• Ability to redirect problems to appropriate resources.
• Leadership qualities.
• Adaptability.
IT Operations Specialist
Remote support specialist job in Houston, TX
IT Operations Specialist
Compensation: $40 - $55/hour, depending on experience
Inceed has partnered with a great company to help find a skilled IT Operations Specialist to join their team!
Join a dynamic team as an IT Operations Specialist, where you'll provide critical support and ensure system stability. This opportunity arises as the company seeks to enhance their IT capabilities with experienced professionals. Dive into a role that offers diverse technical exposure and the chance to prove your skills in a challenging environment.
Key Responsibilities & Duties:
Provide end-user support for hardware, software, and network issues.
Troubleshoot incidents efficiently to maintain IT system stability.
Conduct light networking troubleshooting when necessary.
Deploy and configure workstations and servers.
Communicate professionally with C-suite executives during issues.
Stay proactive and improve processes during slower periods.
Required Qualifications & Experience:
5+ years in IT support, operations, or network administration.
Hands-on experience with Windows Servers and end-user support.
Proficient in light networking troubleshooting and routing/switching.
Experience deploying and configuring IT systems.
Nice to Have Skills & Experience:
CompTIA certifications or equivalent preferred.
Experience with virtualization or cloud services is a plus.
Perks & Benefits:
3 different medical health insurance plans, dental, and vision insurance
Voluntary and Long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit
Other Information:
Fully onsite M-F in City Centre, Houston.
Opportunity to work in a lean IT team.
Contract-to-hire possible, direct hire for the right candidate.
3 rounds of interviews: virtual, onsite with team, onsite with C-suite.
If you are interested in learning more about the IT Operations Specialist opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Quorum Software Support Analyst
Remote support specialist job in Houston, TX
Houston, TX
Hybrid Schedule
About the Role
We are seeking a Software Support Analyst (Contract-to-Hire) to join our IT Business Applications team. This role will focus on supporting key energy applications and related modules, ensuring smooth operations and assisting with new projects across the business.
You'll be part of a team responsible for 100+ applications, working to ease operational pain points and deliver reliable support.
Key Responsibilities
Provide day-to-day support for core energy applications and related modules
Troubleshoot and resolve user issues efficiently
Partner with IT and business stakeholders to support new initiatives
Assist in streamlining processes and improving user experience
Contribute to overall application stability and performance
Qualifications
Experience supporting energy software applications and related modules
Strong background in application support and IT business systems
Excellent problem-solving and communication skills
Ability to work in a hybrid environment and collaborate across teams
IT Support Specialist (Bilingual)
Remote support specialist job in Houston, TX
About Us
We are a fast-growing software development company serving the restaurant, hospitality, and small business retail industries. Our platform provides Point of Sale (POS) and business solutions tailored to our merchants. We are looking for L1 IT Support Specialists to deliver front-line POS support and help ensure exceptional customer experiences.
Why This Role Matters
As the first point of contact for technical issues, you play a critical role in keeping businesses operational. Your work directly impacts merchant uptime, support satisfaction, and the overall reliability of our POS ecosystem.
A Day in the Life
Answer inbound support calls and resolve issues in real time.
Troubleshoot POS terminals, printers, kitchen devices, tablets, scanners, and peripherals.
Diagnose network issues (IP conflicts, offline devices, router/switch connectivity).
Review basic logs or SQL-based data points for troubleshooting.
Document tickets clearly and completely.
Collaborate with Support Specialists on escalated or complex cases.
If you're someone who enjoys problem-solving, learning new systems, and helping customers succeed, this role is a strong fit.
Position Overview
The L1 IT Support Specialist provides technical troubleshooting for restaurant and retail POS systems. This role works closely with other Support Specialists to resolve incidents quickly and effectively.
Responsibilities
Technical Support & Troubleshooting
Provide front-line POS support for restaurants, retail, and small business clients.
Diagnose and troubleshoot hardware/software issues, including POS terminals, printers, scanners, tablets, and peripherals.
Identify and resolve networking/broadband issues (LAN/WAN, device connectivity, IP configuration).
Perform basic SQL-related checks and assist with database incident troubleshooting.
Conduct technical research and collaborate with partners or internal teams for escalated resolution.
Documentation & Collaboration
Maintain and update troubleshooting documentation, SOPs, and FAQs.
Log accurate, detailed ticket notes for all interactions.
Report recurring issues and contribute to long-term process improvements.
Work with Support Specialists to ensure timely resolution of all cases.
What Success Looks Like (First 90 Days)
Responds quickly and professionally to all incoming support requests.
Resolves the majority of L1-level issues independently.
Demonstrates accurate troubleshooting and proper escalation judgment.
Maintains clean, complete, and consistent ticket documentation.
Receives positive merchant feedback regarding communication and clarity.
Qualification & Requirement
Technical Skills
1+ years of IT experience; POS experience in the restaurant industry is a strong plus.
Experience with Linux, Windows, and Android operating systems.
Understanding of Active Directory environments.
Basic knowledge of SQL Server/database environments.
Knowledge of computer networking (IP addressing, routing basics, switches, DHCP).
Experience with POS systems or payment hardware is preferred.
Professional Skills
Customer service, help desk, or remote support experience preferred.
Strong analytical and problem-solving abilities.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Excellent verbal and written communication skills.
Restaurant industry experience is a plus.
Additional
Bilingual is a plus (English + Spanish, Chinese, or Vietnamese).
Must be organized, detail-oriented, and capable of working in a fast-paced environment.
Why Join Us?
Opportunity to grow within a rapidly expanding tech company.
Work directly with real-world restaurant and retail operations.
Supportive, collaborative team environment.
Direct impact on customer operations and system reliability.
Tier 1 Support Technician
Remote support specialist job in Houston, TX
Job Title: Tier 1 IT Support Technician
Schedule: Monday-Friday, 8:00 AM - 5:00 PM CST
6 months contract before converting to fulltime.
Full time Target Salary: $55,000-65,000
Overview
We're looking for a resourceful and detail-focused Tier 1 IT Support Technician to join our client's technology team. Our client is in Oil & Gas.
Primary Duties
Monitor, prioritize, and resolve incoming technical support requests.
Create accounts for new team members and deprovision access for departing users.
Maintain user records, groups, and organizational structure within directory services.
Prepare, image, and distribute new hardware; set up workstations, monitors, and docking stations.
Use PowerShell or similar scripting tools-as well as modern AI utilities-to streamline workflows and automate recurring tasks.
Support senior IT staff with more advanced projects when workload permits.
Take on additional responsibilities as automation efficiencies increase.
Qualifications
Solid understanding of core IT support concepts and troubleshooting techniques.
Experience managing user accounts within directory or identity management systems.
Familiarity with cloud-based identity and productivity platforms such as Azure, Entra, and Microsoft 365.
Knowledge of PowerShell or other scripting languages (a plus).
Willingness to learn and adopt automation and AI-driven tools.
Strong organizational habits and attention to detail.
Effective communication skills and comfort collaborating across different time zones.
Please apply with an up-to-date resume
Migration Specialist
Remote support specialist job in Houston, TX
We are looking for an experienced O365 Migration Specialist to support a large-scale Microsoft 365 migration initiative. This role will focus heavily on tenant-to-tenant migrations using
Quest On Demand
and will also touch ShareGate for additional workloads.
Responsibilities:
Lead and execute O365 tenant-to-tenant migrations with Quest On Demand Migration (ODM)
Migrate Exchange Online, OneDrive, Teams, and SharePoint workloads
Use ShareGate for SharePoint/Teams migrations as needed (nice to have)
Prepare and validate migration plans, schedules, cutover strategies, and rollback plans
Troubleshoot issues related to identity, permissions, mail flow, Teams, and SharePoint
Work with internal IT teams to ensure all pre-requisites, configurations, and licenses are in place
Provide post-migration support and cleanup
Document processes, steps, and best practices
Required Experience:
3-5+ years hands-on experience with Microsoft 365 migrations
Quest On Demand Migration (ODM) - must-have, strong hands-on experience
Deep understanding of O365 services: Exchange Online, OneDrive, Teams, SharePoint Online
Strong knowledge of Azure AD / Entra ID, identities, permissions, mail routing
Experience with PowerShell for automation/troubleshooting
Nice to Have:
Experience with ShareGate for SharePoint/Teams migrations
Hybrid Exchange experience
Certifications (MS-700, MS-900, MS-203, etc.)
Customer Support and Electronics Technician
Remote support specialist job in Spring, TX
Technical Support Specialist I
Spring, TX | Full-Time | In-Office | Some Travel
Sneed Coding Solutions, Inc. is growing, and we're looking for a hands-on, energetic Technical Support Specialist I to help customers keep their thermal inkjet (TIJ) printers running smoothly on production lines across the U.S. If you enjoy solving problems, talking with people, and working with your hands, this is an opportunity to build a technical career - and we will train you.
What You'll Do
Help customers by phone, email, chat, and video with TIJ printer setup and troubleshooting
Perform bench testing and light repairs in our Spring, TX facility
Support occasional onsite installations and operator training
Learn packaging equipment support over time (we train you)
Document customer cases and provide clear resolutions
What You Bring
Mechanical or technical aptitude (you like to figure out how things work)
Great communication and patience with customers
Basic computer skills and willingness to learn
Positive attitude and team-player mindset
Valid driver's license (some travel required)
Why You'll Love It Here
We invest in your growth
Clear path to Level 2 and Field Technician roles
Monday-Friday, 8am-5pm schedule
Supportive, friendly team environment
Compensation & Benefits
$45,000-$55,000 base salary
Paid holidays, PTO, benefits, and travel reimbursement
Technical Support Engineer-Houston
Remote support specialist job in Houston, TX
Responsibilities
Responsible for product technical support for customers in the North America region including remote assistance and on-site support.
Answer various technical questions raised by customers during equipment installation, configuration, debugging and operation.
Track and solve problems that occur during product use, and collaborate with the R&D or quality team at the headquarters to ensure problem closure.
Assist the sales and project teams in providing pre-sales technical support, introducing solutions and conducting technical exchanges with customers.
Provide regular product training and technical guidance to customers.
Write technical documents, case summaries and problem analysis reports.
Assist in the implementation of projects in this region, including the implementation of technical solutions and delivery support.
Participate in technical upgrade testing and provide feedback on product localization adaptation suggestions as needed.
Qualifications
Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred. Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred.
Proficient in English, with fluent written and oral communication skills (advantage if you can read and write chinese)
Familiar with Linux systems, basic network knowledge, remote debugging tools and other technologies.
Excellent customer communication skills and problem analysis abilities, with strong stress resistance and service awareness.
Able to adapt to long-term overseas business trips. Able to be away from home for extended period.
职位描述
负责北美区域客户的产品技术支持,包括远程协助和现场支持
解答客户在设备安装,配置,调试,运行过程中的各类技术问题
跟踪并解决产品使用中出现的问题,与总部研发或质量团队协作推动问题闭环
协助销售及项目团队开展售前技术支持,方案介绍及客户技术交流
为客户提供定期的产品培训和技术指导
撰写技术文档,案例总结及问题分析报告
协助完成本区域的项目实施工作,包括技术方案落地和交付支持
根据需要参与技术升级测试与产品本地化适配建议的反馈
任职要求:
本科及以上学历,计算机,电子,通信,车辆工程等相关专业优先
熟练掌握英语,具备流利的英语书面和口语表达能力 (中文读写能力是优势)
熟悉Linux系统,网络基础知识,远程调试工具等技术
优秀的客户沟通能力与问题分析能力,具备较强的抗压能力和服务意识
能适应长期海外出差
Information Technology Support Engineer
Remote support specialist job in Houston, TX
Job Description: Field IT
Roles and Responsibilities:
Detailed Primary Description of project/Requirement Description
Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
Inventory management
Imaging of Laptops & Desktops
Printer Management
Assistance in fixing issues for Conference room and working with Vendor for room setup
Hardware/software troubleshooting and resolution
Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
Network & Sharing printer installation
Knowledge of Office 365 support
Coverage/compliance software installation and troubleshooting
Good communication skill
Good Knowledge of DHCP, DNS.
Maintain IT inventory, coordinate vendor support, and assist with procurement
Support Mac devices
Strictly adhere to defined Service Level Agreements (SLA's)
Support recurring meetings, events, and after-hours activities as required
Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.
Good to have skills
L1 level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to Backend team for Network/Server/application issue
Working with vendor support contacts to resolve technical issues
Labelling Racks & devices
Server mounting/movement
Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
AI & Systems Optimization Specialist (Customer Service)
Remote support specialist job in Houston, TX
PRIMARY FUNCTIONS:
The AI & Systems Optimization Specialist is responsible for managing, optimizing, and continuously improving the tools, automations, and AI-driven systems that support Scentiment's Customer Service operations. This includes overseeing ticketing system performance, IVR/phone workflows, AI chat automation, macros, internal knowledge bases, and backend configurations.
The ideal candidate is technical, analytical, proactive, and able to translate operational needs into scalable system improvements that enhance agent efficiency, reduce response times, and elevate the overall customer experience.
RESPONSIBLE FOR:
Configuring, maintaining, and optimizing Customer Service platforms (ticketing system, IVR, knowledge base, CRM tools).
Implementing and fine-tuning AI tools for routing, automation, self-service enhancement, and workflow efficiency.
Monitoring system performance, identifying errors or bottlenecks, and resolving issues in real time.
Building dashboards and reports to monitor KPIs such as automation utilization, CSAT impact, FRT, RT, and agent efficiency.
Creating and updating internal process documentation, SOPs, training guides, and tool usage manuals.
Training Customer Support Agents, Team Leads, and Managers on new workflows, feature updates, and best-practice system use.
Collaborating with IT, vendors, and product teams for integrations, upgrades, and technical improvements.
Ensuring data integrity, system accuracy, and compliance with privacy/security standards.
Supporting leadership with tool readiness for new product launches, peak seasons, and workflow redesigns.
LONG-TERM PROSPECTS:
This role offers advancement opportunities into Senior AI & Automation Strategist, CX Systems Manager, or Director of AI & Systems Optimization, with expanded responsibility for multi-team automation strategy, enterprise tooling, and cross-department systems integration.
QUALIFICATIONS:
2+ years of experience in Customer Service Operations, Systems Administration, Automation Management, and similar.
Hands-on experience with customer service platforms such as Richpanel, Zendesk, Gorgias, Salesforce, Intercom, or equivalents.
Familiarity with AI chatbot training, workflow builders, automation tools, macros, APIs, and integration logic.
Strong analytical and diagnostic skills with high attention to detail.
Ability to communicate technical concepts clearly to non-technical teams.
Experience with reporting dashboards or BI tools (Looker, Tableau, Power BI, Excel).
Highly organized with the ability to manage multiple projects and deadlines.
Proactive problem-solver with a strong sense of ownership.
PERFORMANCE METRICS:
Increase in automation usage and automation-driven resolutions.
Reduction in First Response Time (FRT) and Resolution Time (RT) due to system improvements.
Accuracy and reliability of AI behavior (intent recognition, routing accuracy, auto-responses).
Agent efficiency improvements linked to system optimization.
CSAT impact related to system and workflow enhancements.
System uptime, error reduction, and configuration accuracy.
Quality and adoption rate of training provided to CS Agents and Team Leads.
Support Specialist [L2] - Solumina
Remote support specialist job in Houston, TX
At Tech Mahindra (
Tech Mahindra | Connected World, Connected Experiences
), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer ‘experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest.
Extraordinary is when experiences come together - a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change.
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle.
The pay range for this role is $110,000- $120,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
Role Overview:
The Solumina L2 Support Specialist will focus on operational support and system sustainment activities for existing Solumina implementations. This role ensures system stability, manages upgrades, and resolves operational issues to maintain high availability and performance. Unlike implementation-focused roles, this position emphasizes post-deployment support, configuration management, and continuous improvement.
Required Qualifications:
Configuration Management: Maintain and update system configurations in alignment with business requirements and compliance standards.
SQL/Data Management: Perform data analysis, troubleshoot database issues, and support integrations between Solumina and other enterprise systems.
System Adoption & Operations Support: Address user issues, provide guidance for system usage, and ensure smooth day-to-day operations.
Version & Release Management: Plan, coordinate, and execute upgrades, patches, and release deployments with minimal disruption.
Incident & Problem Resolution: Investigate and resolve L2-level incidents, escalating to L3 or vendor support when necessary.
Performance Monitoring: Track system health, identify bottlenecks, and implement corrective actions.
Documentation & Knowledge Base: Maintain detailed documentation for configurations, processes, and troubleshooting guides.
Collaboration: Work closely with internal teams and vendors (including iBase-t) for escalations and enhancements.
Role Pre-Requisites:
Bachelor's degree in Computer Science, Information Systems, or related field.
5-7 years of experience in application support or L2 roles for enterprise systems (MES, ERP, PLM preferred).
Strong knowledge of SQL, data analysis, and system integrations.
Familiarity with version control, release management, and configuration tools.
Excellent troubleshooting and problem-solving skills.
Ability to work under pressure and manage multiple priorities.
Strong communication and documentation skills.
Preferred Experience:
Exposure to Solumina or similar MES platforms.
Understanding of ITIL processes for incident, problem, and change management.
Experience with scripting or automation for system maintenance.
Knowledge of manufacturing or aerospace industry processes is a plus.
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at
ADA_******************************
.
Electroneurodiagnostic-EEG- Technology Specialist
Remote support specialist job in Houston, TX
We are searching for a Electroneurodiagnostic Technologist Specialist - someone who works well in a fast-paced setting. In this high level senior position in the neurodiagnostic unit, you will perform one or more; EEGs/Long term video monitoring; Evoked Potentials or Polysomnography; procedures according to facility policy and procedures. You will maintain patient safety during clinically significant events, and other related duties, provide findings, results, and a descriptive analysis according to facility policy and procedures. You also perform procedures appropriate to their competence and credentials held under general technical supervision. You'll take call on a rotating basis, performing stat neurodiagnostic testing after hours and on weekends.
Think you've got what it takes?
Job Duties & Responsibilities
• Demonstrate a mastery of technical and procedural requirements to consistently produce high quality neurologic testing records; and be able to adapt all procedures to clinical circumstances.
• Maintain the patient's safety through communication
• Provide training, coaching, and mentoring to other technology personnel in proper neurodiagnostic procedures
• Assist other technology personnel in preparation for registry or certification credentials
• Document patient information in patient's electronic medical record according to hospital and departmental guidelines
• Inform manager or designee of all patient/personal injury or unsafe situations, anticipated problems and unusual situations;
• Complete appropriate related documentation according to departmental and hospital guidelines
• Work with departmental staff and other health care professionals by volunteering regularly to help others when time allows
As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
Skills & Requirements
• H.S. Diploma or GED Required
• REEGT Required Along With One Of The Following Licenses Or Certs:
o CLTM - Cert Exam Long Term Monitoring
o CNIM - Cert Neurophy Intropa Monitor
o RPSGT - Reg Polysomnographic Technology
o RRT CERT - Cert-Reg Respiratory Therapist
o X REPT - Evoked Potentials
• 3 Years Of Experience In Electroneurodiagnostic Technology Inclusive Of Clinical Rotations Required
ABOUT US
Since 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children's hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city's Best Places to Work for ten consecutive years.
Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; Texas Children's Hospital The Woodlands, the first hospital devoted to children's care for communities north of Houston; and Texas Children's Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children's Health Plan, the nation's first HMO focused on children; Texas Children's Pediatrics, the largest pediatric primary care network in the country; Texas Children's Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.
To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.
Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
Credit Applications Specialist
Remote support specialist job in Houston, TX
VETERANS ARE ENCOURAGED TO APPLY
Lonestar Electric Supply and it's subsidiaries are seeking a highly motivated Credit Applications Specialist to join our team. The ideal candidate will be responsible for processing credit applications, verifying information, and ensuring compliance with company policies and procedures. The Credit Applications Associate will work closely with the Credit Manager to ensure timely and accurate processing of credit applications.
Responsibilities:
Process credit applications and ensure all required information is complete and accurate.
Verify applicant information and conduct credit checks.
Communicate with applicants to obtain additional information as needed.
Ensure compliance with company policies and procedures.
Maintain accurate records of all credit applications and related documents.
Assist the Credit Manager with other tasks as needed.
Requirements:
1-2 years of experience in credit analysis or related field.
Strong attention to detail and ability to multitask.
Excellent communication and interpersonal skills.
Proficient in Microsoft Office and other relevant software.
Ability to work independently and as part of a team.
Physical Requirements:
Lifting up to 25 lbs. may be required infrequently.
Must be able to remain in a stationary position 50% of the time.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
Benefits
Medical, dental, life and vision insurance
401(k) Retirement Plan and Match
Paid Time Off
Specified Paid Holidays
Disclaimer:
This job description is a general outline of the day-to-day duties to be expected and may not cover all job responsibilities that may be assigned by management.
QUVA: Technical Operations Production Support Specialist
Remote support specialist job in Sugar Land, TX
This position provides hands on support in driving continuous process improvement in sterile to sterile compounding operations. This individual will interact continuously with compounders and other support functions in helping identify opportunities for improving flow of products and materials throughout a scheduled week in order to absorb changes in production dynamics and scheduling that drive inefficiencies and potentially contribute to process variances to minimize impact on customer commitments. This individual will also serve as the subject matter expert for compounding techniques, training, and new process introductions as well as represent operations in approving batch record templates and BOMs.
Responsibilities may include:
Report directly to the Director, Technical Operations with minimal supervision supporting daily production operations at the Sugar Land facility to minimize impact of routine schedule changes on weekly customer commitments.
Serve as the subject matter expert in the flow of production materials, components, and equipment to streamline production operations on a weekly basis.
Evaluate product codes and various process types to identify opportunities for campaign manufacturing that would help absorb impact of routine changes in production dynamics.
Provide compounder training support to Operations department Engage with Pharmacy Services, Quality, and Operations, to develop batch record templates and BOMs for
routine production Generate change control documentation as necessary to support introduction of new products or process improvements
Support the development and update of Standard Operating Procedures required to implement new products or process and/or process improvements
Develop knowledge transfer plans and training strategies for new processes or process improvements from Technical Operations to routine production personnel and oversee the lifecycle of these changes
Develop and implement production support programs that help ensure compliance to industry standards while at the same time streamline process efficiencies such as balance and weight calibrations.
Represent the operations function in investigation and documentation of process related Notice of Events (NOEs) and Variances as required
Provide experienced input for continued process improvement initiatives.
Provide Quality Partners, Commercial Operations, and Executive Management visibility of shop floor concerns related to routine production performance concerns
MWD/LWD Maintenance and Tech Support Engineer
Remote support specialist job in Houston, TX
Scientific Drilling is looking for a MWD/LWD/RSS Maintenance and Tech Support Engineer to work at our Houston, TX Facility. Scientific Drilling is an independent directional drilling and wellbore navigation, surveying and logging Service Company serving customers worldwide. Our industry leading navigation systems provide definitive wellbore placement information, enabling safer and more efficient placement of tightly spaced wellbores throughout the world. We are motivated by crafting innovative and elegant solutions to technically challenging problems.
Essential Duties and Responsibilities:
Technical
Support assembly and maintenance of MWD/LWD/RSS tools and BHAs
Conduct equipment test and troubleshooting as needed to find failure root cause
Document failure analysis and root cause findings and provide feedback to other groups such as Manufacturing and Engineering as well as clients
Operational and shop data analysis and management to ensure proper data flow to other SDI groups involved, in particular Operations
Identify and document product and procedure improvements and drive implementation
Managerial
Coordinate assembly processes and production output based on client needs
Direct and train workshop personnel to ensure assembled tools and BHAs will meet operational requirements
Stand in for Manager Prototype Assembly and assume managerial duties if needed included supply chain management
Willing to perform all other reasonable duties as assigned but not specified in this description
Job Knowledge, Skills, and Abilities:
Several years MWD field experience, ideally with SDI system
Profound technical knowledge related to tool assembly and testing
Organizational skills to coordinate and optimize complex workflows
Communication skills to interact with internal and external clients as well as other support groups
As a minimum SAP basic experience, ideally more in-depth experience with SAP (work-order process, inventory management etc.)
Education, Experience & Requirements:
Ideally Bachelor of Science degree in technical discipline, as a minimum associate degree or equivalent
Ideally more than 3 years related job experience or equivalent experience
Location, Physical Requirements, and PPE:
Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 50 lbs., perceive depth and operate a motor vehicle.
Conditions may include working inside and/or outside. May work around machines with moving parts and moving objects. Working near radiant and electrical energy. Working closely with others or working alone. Working extended or irregular hours and travelling by all possible modes of transportation.
Equipment (machines, tools, devices) used in performing the essential job function include but not limited to computers and related equipment, calculators, copiers, fax machines, telephone and vehicles. Ability to wear proper personal protective equipment (PPE), including but not limited to, safety glasses, hardhat, reinforced toed shoes, coveralls, gloves, and ear plugs or muffs, required.
Limitations and Disclaimer:
This describes the general duties and responsibilities, and physical requirements associated with the position;
it is not an exhaustive list of all duties, responsibilities, or skills required for the position.
The general duties and responsibilities and physical requirements associated with the position are subject to modification in order to reasonably accommodate individuals with disabilities. Some physical requirements may exclude individuals who pose a threat or risk to the health or safety to themselves or others.
This job description neither states nor implies that the listed general duties and responsibilities and physical requirements associated with the position are the only tasks expected of an employee. An employee is also required to follow any other job-related instructions and perform any other job-related tasks requested by their supervisor and not in violation of any applicable laws, regulations, or rules.
Requirements are representative of minimum levels of knowledge, skills, and abilities.
To perform this job successfully, an employee must possess the abilities and aptitudes to perform each duty, responsibility, and physical requirement proficiently.
Vendor Management Specialist - Modular Field Execution
Remote support specialist job in Houston, TX
The Amherst Group's companies are comprised of leading real estate investment and advisory firms with a mission to transform the way real estate is owned, financed and managed. Amherst leverages its proprietary data, analytics, technology, and decades of experience to seek solutions for a fragmented, slow-to-evolve real estate ecosystem and to materially improve the experience for residents, buyers, sellers, communities, and investors. Today Amherst has over 1000 employees and $14.1 billion in assets under management.
Over the past decade, Amherst has scaled its platform to become one of the largest operators of single-family assets and has acquired, renovated, and leased more than 46,000 homes across 32 markets in the U.S. The firm delivers customized, stabilized cash-flowing portfolios of assets to its investors, wrapped in all the ongoing services required to manage, own, and finance the asset including property management, portfolio management, and a full capital markets team. In addition to its single-family rental platform, Amherst's debt business pursues two distinct credit strategies in mortgage-backed securities and commercial real estate lending. Over its 25-year history, Amherst has developed a deep bench of research and technology talent, and leverages data and analytics at every stage in the asset lifecycle to improve operations and preserve long-term value for our investors and the more than 188,000 residents the firm has served.
Company Overview
The Amherst Group's companies are comprised of leading real estate investment and advisory firms with a mission to transform the way real estate is owned, financed and managed. Over the past decade, Amherst has scaled its platform to become one of the largest operators of single-family assets and has acquired, renovated, and leased more than 46,000 homes across 32 markets in the U.S. Today Amherst has over 1,000 employees and $14.1 billion in assets under management.
Founded by Amherst, StudioBuilt is an innovative approach to home development that utilizes offsite modular construction to create new housing supply at scale without sacrificing quality. StudioBuilt homes are constructed at Amherst's housing studio in Cuero, Texas as well as partner studios across the Southeast and then installed on site. The StudioBuilt team is comprised of experienced individuals from all trades, working to continuously improve the production process.
Who Are We?
Amherst Studio Build will manufacture high-quality, affordable, and innovative single-family residential homes by empowering a devoted network of highly motivated and skilled individuals with a fantastic place to work, the opportunity for learning and growth, and the ability to make a difference in the community.
Travel Expectations
25%-50% travel to job sites or markets within the Texas region - typically day trips, with occasional overnight stays (up to once weekly). Potentially 1-3 trips annually to other markets.
Position Overview
The Vendor Management Specialist - Modular Field Execution is a strategic and relationship-driven role responsible for building, maintaining, and optimizing a high-performing network of vendors and subcontractors across assigned markets to support residential construction projects from conception through completion for our Amherst Homes / StudioBuilt division.
This position ensures that our trade partners consistently meet performance, pricing, scope, and compliance standards, maintaining a healthy and reliable vendor bench to support ongoing and future construction activities.
Key Responsibilities
* Source and onboard qualified vendors and subcontractors across all trade categories.
* Manage and maintain a robust network of qualified vendors.
* Partner with Procurement to negotiate pricing and terms with suppliers to drive cost efficiency and value.
* Partner with Construction, Procurement and other internal stakeholders to align vendor strategy with project execution needs, identify vendor gaps and build capacity in underrepresented markets or trades.
* Evaluate vendor performance regularly to ensure adherence to quality, schedule, and cost requirements.
* Forecast vendor supply risks and develop contingency plans for critical trade categories
* Conduct quarterly vendor scorecards, performance reviews, and corrective action plans.
* Safety, quality and compliance standards: Ensuring vendors meet safety, environmental, regulatory and quality standards.
* Serve as a primary point of escalation for vendor performance or compliance issues.
* Provide alternative sourcing options.
* Suggest, participate and drive in continuous improvement initiatives for vendor onboarding, evaluation, and retention.
* Report on project progress, risks, problems, and propose solutions. Implement and manage project changes and interventions.
* Flexibility to pivot to the business needs weekly and multi-task in a fast-paced work environment.
* Keep constant communication with vendors in all serviced markets. Must be willing to make multiple phone calls daily and travel to meet onsite with suppliers and potential subcontractors to follow-up on tasks and facilitate the RFQ process.
* Review, validate, and process vendor and subcontractor agreements in accordance with company policies.
* Partner with offshore teams in vendor qualifications and onboarding to meet compliance and regulatory standards, potentially including site visits and performance audits.
* Act as back-up for project bidding and contracting with vendors.
Qualifications
* Experience: 3-5 years in construction, vendor management, purchasing, procurement or supply chain management within the construction or homebuilding industry.
* Education: Bachelor's degree in Business, Supply Chain, or Construction Science preferred; equivalent experience considered.
* Strong understanding of construction materials, trades, and cost structures. Field familiarity with residential construction operations preferred.
* Proven ability to negotiate contracts, manage performance metrics, and maintain strong vendor relationships.
* Knowledge in Microsoft Office Suite required. Knowledge in JD Edwards (JDE), BuildPro, Yardi, Vendor Café, Moducore and Bluebeam Revu preferred.
* Exceptional organizational, analytical, and communication skills with a proactive problem-solving mindset.
* Ability to adapt to change and changing priorities in a dynamic environment.
Our full-time employee benefits include:
* A competitive compensation package, annual bonus, 401k match
* Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day
* Employer-paid benefits (medical, dental, vision, health savings account)
* Professional career development and reimbursement
* Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave
* Backup childcare offered through Bright Horizons
Amherst is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.
Auto-ApplyClinical Field Specialist - Houston, TX
Remote support specialist job in Houston, TX
We are **the makers of possible** BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a **maker of possible** with us.
**Job Summary**
As a CFS Houston Market professional at Becton, Dickinson and Company (BD), you will play a crucial role in driving sales and market share growth for our cutting-edge medical technology products within the Houston region. You will be responsible for building strong customer relationships, executing strategic sales plans, and contributing to the overall success of the CFS APM business unit.
**Responsibilities**
+ Develop and execute strategic sales plans to achieve and exceed sales targets for the CFS portfolio within the Houston market.
+ Proactively identify and pursue new business opportunities, fostering strong relationships with key opinion leaders, physicians, nurses, and hospital administrators.
+ Conduct product demonstrations and presentations to healthcare professionals, effectively communicating the value proposition of BD's CFS solutions.
+ Provide comprehensive clinical and technical support to customers, ensuring optimal product utilization and patient outcomes.
+ Collaborate closely with internal teams, including marketing, clinical affairs, and customer service, to ensure a seamless customer experience.
+ Analyze market trends, competitor activities, and customer needs to inform sales strategies and product development.
+ Manage and maintain accurate customer records and sales forecasts using CRM tools.
+ Attend industry conferences, workshops, and training sessions to stay abreast of market developments and enhance product knowledge.
+ Adhere to all company policies, procedures, and ethical guidelines, including compliance with healthcare regulations.
**Required Qualifications:**
+ Bachelor's degree required
+ Three years experience in healthcare industry required.
+ Experience working directly with clinicians required
+ Computer literacy required - proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) required
+ Willingness to travel up to 75% of time required
**Preferred:**
+ Registered Nurse
+ Experience in ICU, OR or Cath lab
+ Master's degree preferred
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
**Why Join Us?**
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit **********************
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
Required Skills
Optional Skills
.
**Primary Work Location**
USA CA - Irvine Laguna Canyon
**Additional Locations**
**Work Shift**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
Clinical Field Specialist - Houston, TX
Remote support specialist job in Houston, TX
SummaryJob Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.
Job Summary
As a CFS Houston Market professional at Becton, Dickinson and Company (BD), you will play a crucial role in driving sales and market share growth for our cutting-edge medical technology products within the Houston region. You will be responsible for building strong customer relationships, executing strategic sales plans, and contributing to the overall success of the CFS APM business unit.
Responsibilities
Develop and execute strategic sales plans to achieve and exceed sales targets for the CFS portfolio within the Houston market.
Proactively identify and pursue new business opportunities, fostering strong relationships with key opinion leaders, physicians, nurses, and hospital administrators.
Conduct product demonstrations and presentations to healthcare professionals, effectively communicating the value proposition of BD's CFS solutions.
Provide comprehensive clinical and technical support to customers, ensuring optimal product utilization and patient outcomes.
Collaborate closely with internal teams, including marketing, clinical affairs, and customer service, to ensure a seamless customer experience.
Analyze market trends, competitor activities, and customer needs to inform sales strategies and product development.
Manage and maintain accurate customer records and sales forecasts using CRM tools.
Attend industry conferences, workshops, and training sessions to stay abreast of market developments and enhance product knowledge.
Adhere to all company policies, procedures, and ethical guidelines, including compliance with healthcare regulations.
Required Qualifications:
Bachelor's degree required
Three years experience in healthcare industry required.
Experience working directly with clinicians required
Computer literacy required - proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) required
Willingness to travel up to 75% of time required
Preferred:
Registered Nurse
Experience in ICU, OR or Cath lab
Master's degree preferred
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit **********************
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
Required Skills
Optional Skills
.
Primary Work LocationUSA CA - Irvine Laguna CanyonAdditional LocationsWork Shift
Auto-ApplyQuorum Software Support Analyst
Remote support specialist job in Houston, TX
Houston, TX
Hybrid - Onsite Monday-Wednesday.
Contract to Hire
About the Role
We are seeking a Software Support Analyst to join our IT Business Applications team. This role will focus on supporting key business applications, ensuring smooth operations and assisting with new projects across the business.
You'll be part of a team responsible for 100+ applications, working to ease operational pain points and deliver reliable support.
Key Responsibilities
Provide day-to-day support for business applications
Troubleshoot and resolve user issues efficiently
Partner with IT and business stakeholders to support new initiatives
Assist in streamlining processes and improving user experience
Contribute to overall application stability and performance
Qualifications
Experience supporting business software and related applications
Strong background in application support and IT business systems
Excellent problem-solving and communication skills
Ability to work in a hybrid environment and collaborate across teams