Remote support specialist jobs in Lewisville, NC

The Sr. Technical Specialist, Platform Services will ensure technology is running as designed to deliver the product to the customer. To identify, log and resolve any issues. Candidate should be mature, self-motivated, extremely well-organized and detail-oriented, able to function under pressure and handle numerous tasks simultaneously. The position would be well suited to a candidate who thrives in a fast-paced environment and is meticulous. This position must be able to take initiative, prioritize with minimal supervision and work independently, as well as part of a team. The Clearing House is looking for applicants in both the Winston-Salem, NC area and the NYC area. About The Clearing House: The Clearing House (TCH) is a banking association and payments company that is owned by the largest commercial banks in the United States. TCH owns and operates the core payments system infrastructure in the US and is currently working to modernize that infrastructure by launching a new, ubiquitous, real-time payment system. TCH is the only private-sector ACH and wire operator in the US, clearing and settling nearly $2 trillion in US dollar payments each day, representing half of all commercial ACH and wire volume. TCH has provided critical services to the banking industry since 1853, and today, our core products facilitate services including Direct Deposit of payroll, bill payments, and check image exchange. Qualifications Required: Bachelor s degree or education/training in an IT related field 3+ years experience with Cisco routers switches and Firewall Experience in analyzing debugging issues as it applies to Cisco switches and routers 3+ years experience with authoring management packs 3+ years experience working with Database, MQ, WebSphere 3+ years experience with Red Hat Linux and AIX Servers in an enterprise environment 3+ years of experience in developing and support of distributed financial services transaction processing platforms Experience with payment products, operations, and technology Experience with datacenter and monitoring 2+ years using VMWARE 5.X or 6.X Experience using various versions of Windows Servers Strong hands-on experience with JAVA server-side technology and J2EE App server preferably WebSphere Strong working knowledge of UNIX/LINUX commands, shell scripting and database queries (e.g. for troubleshooting as well as data patching) Strong knowledge of relational database Microsoft SQL and DB2 Excellent analytical, troubleshooting and problem-solving skills Must be detail oriented and organized in both thought and practice; Good verbal and written communication skills Must have a professional demeanor and be able to effectively work with external customers, vendors and staff Ability to work under pressure, handle conflicting priorities, set priorities, and handle multiple tasks and projects in a fast-paced environment Must be a strong team player Qualifications desired: Experience with Open Banking, digital wallets, emerging payments, mobile payments Unisys Mainframe Experience CCNA, CCNP, MCSE and ITIL certification IMB MQ, Connect Direct, SFTP, FTP experience Linux Shell Scripting Vendor management experience Essential Functions and Responsibilities: Design and execute diagnostic tests to monitor the health and performance of computer systems and communications equipment assist in the in resolution of problems; escalate problems to internal technical groups as appropriate Provide support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures Develops solutions to address manual and repeatable work or inefficient processes Provide training for Operations Representatives on the various networks and systems that The Clearing House supports Lead the response to major incidents affecting the Clearing house network, coordinating with cross-functional teams to restore service as quickly as possible. Proactively contact participants when surveillance systems identify connectivity issues Interface with vendors and clients to repair and resolve installation issues Support wide-area network services, and other communication lines, for all customer communication links Implement changes in our customer-facing environments Coordinate and participate in Disaster Recovery exercises Prepare Operations for the implementation or decommission of services Assist on various team projects to ensure Continual Service Improvements occur within Operation Engage with technical teams at our client banks, E-Wallets and payment networks to develop technical solution design for integration projects Triage and troubleshoot and resolve escalated production issues on a complex mission critical application Perform root cause analysis of issues Develop runbooks for recurring issues, system implementation, shutdown and recovery Support release implementation, infrastructure upgrades, maintenance and disaster recovery testing Support Java, WebSphere & File Transfer applications Physical demands and work environment: Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. Employees in this position will report to the office 3 days per week. Occasional travel may be required. Onsite work requirements may change at any time. New York Salary Announcement: The anticipated annual salary range for this position is $120,000 - $130,000. Base salary will be determined by the role, experience, skill set and location. For eligible positions, discretionary incentive compensation may be awarded contingent on personal and company performance. Our benefits program includes medical, dental, vision, life insurance, 401k plan with company contribution and company match, tuition reimbursement and more.

360 IT Professionals and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. Job Description Installing and imaging new computers and loading of appropriate software for customers. Installing local and network printers and other peripherals and configuration of same. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Additional Information Thanks & Regards Preeti Joshi 510-254-3300 Ext 142 preeti@)360itpro.com

Job Description Community Support Technician needed to work with the Intellectual and Developmental Disabilities population. Technician will provide one on one assistance in the community, community networking. Monday - Thursday 4:00 pm - 9:00 pm Friday - 4:00 pm - 11:00 pm Two weekends a month (flexible which ones).Saturday 8 hours, Sunday 6 hours. Requirements: Reliable Transportation Valid Driver's License Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************

Job DescriptionSummary Our client is a leading IT Solutions Company in the Winston-Salem, NC area and they are in need of a Help Desk Support Level II Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! No exceptions! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Winston-Salem, NC

Job DescriptionSummary Our client is a leading IT Solutions Company located in Greensboro, NC and they are in need of a Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Four (4) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support Ideally you will have one or more of the following certifications: CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional Provide desktop & end-user support for both Hardware and software. Strong knowledge of common desktop applications such as MS Office Suite 2010/2013/2016, Adobe products and Intuit products. Excellent troubleshooting skills with different Operating Systems such as Windows 7, Windows 8.1, Windows 10 and MAC OSX. Knowledge of Active Directory, DHCP, DNS, Print Services, File Services, GPOs and other common Windows Server roles. Familiar with SAS solutions such as Office 365 and Adobe CC. History of network and firewall administration (Cisco, Sophos, Sonicwall). Knowledge of server virtualization (VMWare ESXi; vCenter). Have a solid, practical knowledge of system and application logs, as well as performance monitoring tools. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. Having worked in an MSP environment is a major plus.

Are you already a solid Help Desk II technician looking for a change? Have you reached the top level of Help Desk I and are ready to move up in your career path? We have a place for the right candidate. Our Help Desk II/Support Specialist II provides technical support to system users and customer support staff. They also provide timely, accurate service to generate high customer satisfaction, and mentors teammates to do the same. Evaluates user needs, defines technical problems, and works with engineers to determine solutions. Assists customers in implementing solutions onsite. Follows the triage process and documentation expectations and models the behavior to teammates. Please note, our company does not provide sponsorship for employment visa status. COVID-19 considerations: This position requires the candidate to be vaccinated. We are taking this pandemic very seriously and are making all efforts to keep employees safe. If the occasion arises that we have to send an employee to a customer site, we have protocols in place to keep everyone safe! Longleaf Offers Competitive salary and generous bonus structure ($44,875 to $52,152. Entry depends upon skill level) Full benefits package, including free health & vision, disability, and life insurance for employees Training programs to improve your skills and prepare you for advancement Paid vacations and holidays, including your birthday A family-friendly environment Challenging projects in a fast-paced environment Collaborative process Growth opportunities Desired Skills and Experience A 4-year degree in computer science or related field 1+ Year of relevant service as an MSP Help Desk Technician Demonstrated leadership ability, regardless of job title Excellent written and verbal communication skills Demonstrated problem-solving and troubleshooting skills - natural fit with our corporate culture and values Familiarity with ITIL v3, ConnectWise and CompTIA A+ certification is a plus About Longleaf The Longleaf Network is a small Managed Service Provider that specializes in professional services clients (legal, health, financial services, and veterinary practices). We've been growing steadily since opening our doors in 2006 and serve 500+ locations nationally. Our corporate headquarters is in Greensboro, NC. We are a team of professionals who value kindness, honesty, expertise, responsibility, transparency, stewardship, and continuous improvement. Job Type: Full-time Pay: $44,875.00 - $52,152.00 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Vision insurance Schedule: 8 hour shift Supplemental pay types: Bonus pay COVID-19 considerations: This position requires the candidate to be vaccinated for COVID-19. When the occasion arises that we have to send an employee to a customer site, we have protocols in place to keep everyone safe! Experience: MSP Help Desk Technician: 1 year (Preferred) Work Location: One location

Job Description Are you ready for an IT role that is as flexible as your skillset? Our team of technicians is looking for another talented IT Support Specialist to provide amazing support to end users, troubleshoot network devices, administer Windows servers, and manage cloud infrastructure. Due to our collaborative work environment and company sponsored training initiatives, formal education is not necessarily a requirement for this position. About Us: Integrity Computers is a Managed Service Provider, providing outsourced IT services to small and mid-sized businesses in the Statesville and surrounding areas. Our mission is to end frustration with technology by combining the right solutions with the most extraordinary customer service. Requirements These are absolute requirements: You have a proven personal interest in technology. This could be substantiated by projects you have undertaken or jobs you have held. (e.g. advanced home network setup, volunteer tech jobs, go-to resource for friends/family technology issues, etc.) You can pass a background check and drug test. You aren't intimidated by attention to detail and documentation. You LOVE helping people and solving problems. These are not required, but are huge assets: Previous experience in Customer Service At least 2 years of experience working for an MSP or comparable experience A solid understanding of firewalls, IP, and switches Proficiency with Windows Active Directory Formal education/certification in the industry Microsoft 365 management and support experience Job Roles and Responsibilities: Deliver amazing support to our clients via phone and email by handling a wide array inbound service requests Model Company core values Identifying client frustration Identify Process issues Effective Team Collaboration and Communication Participate in Continuing Education Program Benefits Great team culture where YOU will be valued, and your skills will be noticed! Paid Lunches (30 Minutes) 9 Paid holidays (3 Floating) Starting with 2 weeks and up to 4 weeks paid time off Paid Maternity/Paternity/Bereavement leave Company funded HRA (for Qualified Medical Expenses or Insurance) Company matched IRA contribution or Student Loan contribution Paid training and certifications Company snack bar Gym membership All the amazing coffee you can drink

Job Description Job Details: Elkin - North Carolina , USA Salary Range: $62.000 annual gross (Compensation could be higher/lower based on experience, education and skill set) Qualifications: Bachelor's degree in Computer Information Systems or related field. +1 year of experience in working in an IT help desk, support, or customer service role Knowledge of any ticketing system. Understanding of IT technology such as computer hardware, Microsoft products (Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Windows 7/10/11, etc.). Strong customer service skills. Basic technical knowledge, problem solving skills and troubleshooting focused on computer hardware, mobile devices, and networking. Effective written and verbal communication skills. Responsabilities: Supporting associates with the setting up or replacing of new workstations and processing then documenting tasks or tickets. Provide timely Level I technical support for all onsite and remote end-users focusing on excellent customer service. Triage, process, communicate, escalate, and resolve all assigned level I tickets through the IT helpdesk ticketing system. Initiate and schedule with vendor to replace or fix hardware issues. Maintain and process changes of user accounts and computers within Active Directory and archiving of user data. Set up and configure new Windows desktop/laptops or mobile devices for new hires. Minimum hardware troubleshooting that includes workstations, mobile devices, and peripheral devices (printers, keyboards, monitors, mouse, etc.). Install, configure, and support all enterprise application such as Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Teams) and Adobe Creative Suite. Participate in meetings and projects or tasks by IT management. Powered by JazzHR nNgczNbFwx

Team Penske is looking for a talented professional to join our team as an IT Trackside Technician / Systems Administrator. This role ensures proper server and network operations to successfully utilize technology as a competitive advantage. This includes proactive server maintenance, retrieval of data, data syncing, backup/restore, and troubleshooting/repair as needed. Problem resolution may involve the use of diagnostic methods and tools, as well as requiring individual in-person assistance. This is an in-office position. Responsibilities Travel with and support the team to at-track events and testing facilities. Setup/monitor/teardown trackside IT systems at all race & test events. Support and maintain trackside IT inventory, examples include several Hyper-V hosts, around 100 Windows VMs, laptops, peripherals, network gear, intercoms, and radio equipment. Utilize monitoring and diagnostic tools to maintain a reliable network and aid in quick issue resolution/failover solutions. Analyze trends to prevent future problems and implement failover options. Strong Documentation skills, examples include the creation of help documentation, tutorial videos, frequently asked questions, recording/tracking inventory, and documenting the problem-solving/failover processes. Ability to wire and test network and coax wires. Ability to diagnose radio and antenna issues. Additional duties may be assigned. Qualifications 2-4 years of Systems Administration experience. Associates degree in engineering or technology-related field, or comparable work experience. Ability to lift 40-plus pounds without restrictions. Ability to work weekends and travel as required; mostly race weekends with some weekday travel required. Exceptional level of organization and attention to detail. Ability to work in high-pressure situations and with minimal supervision. Self-starter and highly motivated to succeed. Excellent customer service skills. A+ Certification required within 90 days of start date. This position is subject to periodic drug screenings during employment per sanctioning body guidelines.

This position provides operational support for all Desktop/Laptop and all End-User devices, including mobile phones, tablets, multi-function printers, scanners. * Provides efficient day-to-day operational support for all Desktop/Laptop and all End-User Devices throughout the company. * Provides 7x24 support for all PC/Mobility/End-Use Devices, including off-hours support for critical issues. * Ensures internal and external customer satisfaction at all times. * Identifies and implements improvements to enhance customer satisfaction on a continual basis. * Develops and performs hands-on troubleshooting and repair procedures for hardware, software, and related End-User devices and peripherals as needed. * Performs software installations on all desktops/laptops, and End-User devices. * Performs software distribution tasks as required. * Update firmware on laptops, smart phones and MFPs. * Configure and active smartphones and tablets * Documents all support work on a timely basis, within the guidelines of the PC Support Team and the Service Desk System processes. * Adheres to all standards for desktop\laptop and end-user devices and software platforms utilized on the MSC Network. * Adheres to all defined standards for naming, documentation, and security with regards to our distributed systems, network, and other related systems. * Contributes to PC Support related documentation as required. * Performs appropriate change control procedures with regards to all PC Support systems. * Participates in the process for purchasing, evaluating, and tracking of PC hardware, software, and other End-User Devices and peripherals. * Works closely with the IS Service Desk to ensure the team is ready to offer second and third level technical support. * Consults with MSC departments, associates, and business partners to ensure understanding of the PC Support Groups business impact on each. * Maintains leading-edge knowledge of PC, Android/iOS mobile devices, End-User devices and peripherals related technologies and their potential applications to MSC's business strategy to ensure we make the right decisions through time to maximize MSC's systems investment. * Ensures the confidentiality of sensitive information. * Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements Minimum of 1-2 years experience in a tier 1 technical support position providing break/fix and desktop support services required. Solid understanding of Active Directory and Group Policies. Working knowledge of building and maintaining corporate desktop/laptop images preferred. Working knowledge of McAfee ePolicy Orchestrator or similar product is a plus. Working knowledge of Android, IOS configuration in regards to email. Working knowledge of VMware virtualization is a plus. Solid understanding of VPN, dual factor authentication, remote access, wireless routers, mobile devices and firewalls is a plus Understanding of Internet technologies, including encryption, SSL, Browsers, firewalls, and proxies Hands-on experience supporting Windows 10, Microsoft office 2016 suite Experience with Software Distribution Tools such as Big Fix or SCCM is desirable. Working knowledge of TCP/IP, DNS, WINS, DHCP, SMTP and Windows networking fundamentals. Must have the ability to engage and work effectively with vendor resources and internal resources. Must have excellent customer service skills related to providing desktop support. Strong verbal and written communication and documentation skills Well organized and an ability to resolve issues in a timely manner Certifications such as A+, Network + and ITIL are preferred

Job DescriptionHelp Desk Technician Application Deadline: Open until filled Department: Engineering Reports to: Manager of Information Technology Are you the go-to person for tech support among your friends and coworkers? Do you love solving problems, helping others, and staying on top of the latest technology trends? If so, Randolph Electric Membership Corporation (REMC) invites you to bring your expertise to our team as a Help Desk Technician. At REMC, you will not just be fixing computers. You will be supporting the critical systems that keep our community-powered Cooperative running smoothly. This is your opportunity to join a mission-driven organization that values innovation, teamwork, and service. What You Will Do Provide technical support for hardware, software, and network systems Support Microsoft 365, Windows PCs, iOS devices, MFA, and related platforms Respond to support requests via Teams, email, phone, or in-person with professionalism and clarity Install, configure, and update software and applications Document technical solutions and contribute to IT best practices Continuously learn and adapt to new technologies Work both independently and as part of a collaborative IT team What You Bring An Associate's or Bachelor's degree in a computer-related field is preferred, but relevant experience and training will be considered Four or more years of hands-on experience in information technology is strongly preferred Strong knowledge of Microsoft server and client operating systems and common business applications Excellent communication skills and a collaborative, service-oriented mindset The ability to manage multiple tasks while maintaining attention to detail Preferred Qualifications Certifications such as A+, Network+, or MCP Familiarity with password management tools and IT security best practices A passion for problem-solving and helping users feel more confident with technology Why REMC? Randolph Electric Membership Corporation is more than just a utility provider. We are a values-driven organization committed to service, innovation, and community. Our employees enjoy a stable work environment, supportive leadership, and opportunities for professional development. We believe in taking care of our people so they can take care of our members. At REMC, your work matters-and so do you. Requirements Valid North Carolina driver's license CPR and First Aid Certification or willingness to obtain Some travel required, primarily within a 200-mile radius Apply Now Apply now at *************************** and click "Apply" Equal Opportunity Employer, including disability/vets. All job offers are contingent upon successful completion of a background check, credit check (if applicable), and drug screening. By applying, you consent to these pre-employment screenings, which are conducted in compliance with applicable laws and may affect your eligibility for employment. Job Posted by ApplicantPro

Rowan-Cabarrus Community College (RCCC) is a large community college in Rowan County and Cabarrus County, North Carolina, USA. It is one of 58 colleges in the state-supported North Carolina Community College System. RCCC offers fully accredited associate degree programs in more than 40 areas of study, including arts and sciences, business, information technology, health and public services, engineering technologies, and biotechnology. RCCC also offers accredited diploma and certificate programs focused on career training, continuing education and basic skills education. RCCC provides a foundation and transferable credits for students advancing to four-year colleges and universities and helps adults receive the additional training they need to start or change careers. RCCC provides more than 2,000 course offerings, serving a yearly overall enrollment of more than 22,000 students. In addition, RCCC provides the education and job-training programs needed to meet many of the workforce demands of the North Carolina Research Campus being developed in Kannapolis. RCCC offers day, evening and on-line classes for adults. Job Description For more information on this position, please visit: ******************** Once here, you may search by position title. Thank you Qualifications For more information on this position, please visit: ******************** Once here, you may search by position title. Thank you Additional Information All your information will be kept confidential according to EEO guidelines. For further information and to apply, visit our employment opportunities web site at ******************** **NOTE you must go to ******************** to FORMALLY apply **NOTE

A blended role providing comprehensive IT technical support for the company and instructional training on 802.11 (WiFi) technology to clients. This position will spend approximately 75% of its time delivering IT support services and 25% teaching students on 802.11 technical topics in a classroom, vehicle, and scenario -based training environment. Travel may be required, with an estimated 25% or more of the time spent away from the office. Duties & Responsibilities: IT Support Services: - Provide PC -related issue resolution. - Maintain inventory and perform updates. - Manage network infrastructure, including routers, switches, firewalls, and load balancers. - Set -up and maintain an LDAP server for user accounts. - Set up and maintain Virtual Machine servers. - Ensure server room management (backups, updates, security patches). - Implement shared file storage solutions with user access controls. - Define and manage user permissions for file shares. - Support employee desktops and laptops (OS installation, updates, troubleshooting). Instructional Duties: - Teach clients on 802.11 technical topics (Kali/Linux, Kismet, Wireshark, Aircrack Suite, Packet Data Analysis). - Cover Applied Computers and Networking (Computer Hardware, System hardware, Packet Data Layers, Network Cables and connectors, VPN Setup). - Design, develop, deliver, evaluate, and modify courses to meet student needs. - Collaborate with faculty, staff, students, and clients to design training programs. - Create and maintain standardized system images for student computers. Requirements - Secret Clearance Required - Top Secret Clearance Required - Military experience desired

#HealthyBlueCareTogetherCFSP We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including Physical health, Behavioral health, Pharmacy, Intellectual/Developmental Disabilities (I/DD) services, long term services and supports, Unmet health-related resource needs, and Integrated care management. We envision a North Carolina where all children and families thrive in safe, stable, and nurturing homes. North Carolina Residency is required! $2,500 SIGN ON BONUS LOCATION: This is a virtual eligible role and you must reside in North Carolina. HOURS: General business hours, Monday through Friday. TRAVEL: Occasional visits to an office may be required for special meetings or training. This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Provides clinical support to the Manager II Population Health and Care Management by performing case management telephonically within the scope of licensure for Children and Family Specialty Plan (CFSP). Manages overall healthcare costs for the foster care program via integrated (physical health/behavioral health) case management and whole person health. Primary duties include but are not limited to: * Assist with interpretation and implementation of state and federal regulations related to population health. * Serve as point-of-contact for internal and external stakeholders on behalf of the Whole Health Director. * Conducts assessments to identify individual needs. * Develops comprehensive care plan to address objectives and goals as identified during assessment. * Supports member access to appropriate quality and cost-effective care and modifies plan(s) as needed. * Coordinates with internal and external resources to meet identified needs of the member in terms of integrated (physical and behavioral) whole person care and social determinants of health. * Works closely with various state agencies. * Maintains knowledge of the system of care philosophy; a spectrum of effective, community-based services and supports for those with or at risk for mental health or other challenges and their families, that is organized into a coordinated network. * Builds meaningful partnerships with designated populations and their families, and addresses cultural and linguistic needs, in order to help them function better at home, in the community, and throughout life. * Evaluates health needs and identifies applicable services and resources in conjunction with members and their families. * Provides important information including patient education, medication reconciliation, and identification of community resources and assists with arrangement of follow-up care. For the State of North Carolina, in accordance with federal/state law, scope of practice regulations or contract, the requirements are: * An active and current license as an LCSW, LCMHC, LPA, LMFT, or RN issued by the state of North Carolina. * MS/MA in social work, counseling, or a related behavioral health field, or a degree in nursing. * A minimum of 3 years of experience working with children, youth and families served by the child welfare system and/or familiarity with Systems of Care and the State agencies that are involved with their care. Preferred Qualifications * Prior experience in improving equitable access to care, quality of care, well-being, and sustainable health outcomes through prevention focused programing. * Knowledge of regulatory requirements related to child welfare and health care services. * Experience working with Children, Youth, and Families who are being served by Local Departments of Social Services through Foster Care and Adoptive Assistance programs is very strongly preferred. We are unable to accommodate LCSW-A, LCMHC-A or any other associate level licenses. #HealthyBlueCareTogetherCFSP Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

We are seeking a highly skilled and motivated Network Administrator to join our IT team. In this role, you will be responsible for managing and optimizing our network infrastructure to ensure reliable, secure, and efficient operation. The ideal candidate will have a strong background in network administration, excellent problem-solving skills, and the ability to work effectively in a dynamic environment. The Network Administrator will report to the Digital Technology Manager. The position requires a full-time work week spent in the office. Normal hours are Monday through Thursday 7:00am-4:30pm and Friday 7:00am - 12:00pm. (Must be flexible to work additional hours as needed based on project requirements and deadlines.) Key Responsibilities Network Operations: Administer and maintain network systems including routers, switches, firewalls, and wireless access points to ensure high performance and reliability. Configuration and Installation: Install, configure, and upgrade network hardware and software as needed. Implement network solutions to meet organizational requirements. Monitoring and Troubleshooting: Continuously monitor network performance, diagnose, and resolve network issues to minimize downtime and optimize performance. Security Management: Implement and enforce network security measures, including firewalls, intrusion detection/prevention systems, and access control protocols to protect against threats. Documentation: Create and maintain detailed documentation for network configurations, changes, and procedures. Ensure accurate records of network inventory and performance metrics. Support and Training: Provide 2nd and 3rd level support for network-related issues. Offer technical support and guidance to end-users and IT staff as needed. Collaboration: Work closely with other IT professionals and vendors to resolve complex network issues, plan and implement upgrades, and enhance network capabilities. Backup & Recovery: Oversee and manage the company's backup infrastructure, ensuring data replication, recovery, and retention processes are executed flawlessly. Sharepoint oversight: Administer and maintain SharePoint, including user permissions and content management. Compliance: Ensure network operations comply with organizational policies and industry best practices. Technical Skills Required Experience with VMWare vCenter virtualization Microsoft Exchange, Microsoft AD, Microsoft SQL Server Veeam Backup and Replication Cybersecurity Access Control and Video Surveillance HP Nimble Storage Technologies Scripting Skills TCP/IP Proficiency Office 365 Management Cisco Meraki Switches and Access Points VoIP Telephony Experience with DNS and DHCP configurations. NIST-171 and CMMC knowledge highly advantageous. Skills and Qualifications Required Bachelor's degree in Computer Science, Information Technology, or a related field preferred. A minimum of 5 years of network administration experience Excellent troubleshooting and problem-solving skills Ability to work in fast-paced, constantly changing environment Detailed, and results-oriented Active Secret Clearance preferred but not required. Must be able to verify U.S. Person Status as defined by International Traffic in Arms Regulations (ITAR). Ability to obtain security clearance if deemed necessary for position. Physical Requirements Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 30 pounds at times. Must be able to access and navigate each department at the organization's facilities. Benefits 401(k) with employer match Dental Insurance Disability Insurance Health Insurance Vision Insurance Paid Parental and Maternity Leave Life Insurance Paid Time Off - 120 hours per year to start (prorated in first year of employment) Continuing Education Annual Year End Paid Holiday Closure Classification Position is full-time, Exempt MSI Defense Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Service Support Specialist - Industrial Equipment BH Job ID: 3490 SF Job Req ID: 16282 Job Title: Service Support Specialist - Industrial Equipment About Us: Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Overview: The Technical Support Engineer is responsible for providing post sales technical support on air product lines for the authorized local service providers. Reporting to the regional Technical Support manager of a designated product range, this position is responsible for providing support for service network, supporting Technical Training as a subject matter expert and leveraging technology, to maximize customer satisfaction, loyalty and retention to assure company business goals are achieved. This role collaborates with other regional Technical Support teams and enables capability between regions. Responsibilities: * Acquire subject matter expertise in assigned air products and maintain expertise. * Represent Training and Technical Support on new product development teams. * Demonstrated ability to address conflict or opposing opinions and maintain a professional and cooperative temperament with internal and external customers. * Provide technical support for the field support organizations (IRCC's and Distribution) and directly to customers as required via phone, emails and customer site visits. * Support contact management capability for interaction with channel field technicians in support of resolving complex product and system issues impacting our customers. * Provide problem solving in a technical support role. * Load repetitive quality / reliability issues into QRMSa. * Compile technical bulletins fault trees and troubleshooting guides to ensure field personnel have access to latest updates / reference data. This includes contributing to the Knowledge Base to improve field connectivity and effective troubleshooting, through all mode of multimedia. * Communicate with peers, Engineers, Operations and Management to understand product specifications and root causes of issues. * Mentor Product Support team members by enhancing the professional and technical skills. * Support the development and implementation of "state-of-the -art" practices and technology and solutions to achieve operational excellence and customer support 24/7. * Engaged in New Product Development activities such as design and reliability, field trial testing/feedback, field upgrades training / technical support capability of new technology. * Participates in the activities of global expertise network leaders to drive TechDirect knowledge management execution; improve technician effectiveness with faster access to solutions and knowledge base. * Global Multi-media technical solution authoring and deployment. * Occasional delivery of air product technical training to customer centers, distributors, and customers. * Perform setup/teardown/storage, troubleshooting, and maintenance of classroom equipment. * Scope & Dimensions: Fiscally responsible for equipment valued around $50,000 + USD. 70% Phone, 20% Reliability / Projects, 10% Training (Phone Calls 5-20 per day). Requirements: * High School Diploma or G.E.D. * 5+ years of experience working with and troubleshooting industrial equipment. * Experience effectively acting on own initiative with minimal supervision. Preferences: * EPA 608 certification. * Experience with B2B or channel distribution. * Experience working with refrigerated dryers and/or desiccant dryers. Core Competencies: * Strong communication skills: written, presentation, verbal. * Customer focused. * Self-motivated, high initiative, self-directed. Travel & Work Arrangements/Requirements: Onsite What We Offer: At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit *************

Synagro partners with stakeholders to clean our water, protect our environment and serve our communities by generating worth from what others consider waste. We work to protect the health of our water, our Earth and those who depend on them now and in the future. What good is a job without great benefits to reward your hard work? Here are some highlights of what Synagro has to offer: * 15 days paid time off * 10 Holidays * Medical/Dental/Vision (within 30 days of hire) * Health Saving Account (HSA) with company match * Flexible Spending Account (FSA) * 401(k) with company match (fully vested upon hire) * Career growth and promotional opportunities * Tuition Reimbursement JOB SUMMARY Provide compliant, cost-effective land-base management and value-added environmental services which include (but not limited to): land sourcing and permitting; nutrient management planning (NMP) and mapping; technical support for operational compliance and product use; logistics and source destination management; regulatory monitoring and reporting. This position will be servicing the Lancaster SC, Chester SC, York SC, Fairfield SC, Anson NC, and Cleveland NC. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES 1. Manage land-base inventory to meet operational requirements and provide strategic growth for the business 2. Prepare permit applications and NMP's as needed for sites. This may include, but is not limited to: Soil and biosolids sampling, analytical interpretation and waste characterization, geo-mapping services, interpretation of soil, tax and topographical maps; and applicable regulations to determine land base acceptability and compliant product use 3. Facilitate compliance with all regulatory and permit conditions including frequent monitoring and reporting 4. Provide technical information and presentations to farmers, regulatory agencies, municipal clients and the general public as needed 5. Participate in professional and agricultural organizations as assigned 6. Develop and maintain strong relationships with current and future customers and regulators. 7. Serve as a brand advocate and ambassador in every interaction with clients and the public as well as trade show. 8. Perform work in a safe manner while recognizing safety hazards and improved processes/procedures. KNOWLEDGE/SKILLS/ABILITIES 1. Knowledge of biosolids and other residuals management practices and regulations 2. Knowledge of concepts, practices, procedures, methods and techniques used in agricultural and/or farming operations 3. Strong written and verbal communication skills and be able to effectively communicate with all levels of personnel including executive management and customers 4. Demonstrated strong interpersonal, problem solving and relationship building skills 5. Superior organizational and analytical skills with keen attention to detail and quality 6. Technology Savvy 7. Ability to prioritize and multi-task in a flexible, fast paced and challenging environment 8. Ability to travel EDUCATION/EXPERIENCES 1. Minimum of 2 years' experience in Agricultural, Silvicultural or Environmental field with an Associate's degree 2. Bachelor's degree in Agriculture or Environmental Science preferred 3. Capable of certifying in an agricultural science discipline 4. Valid driver's license 5. Safe driving record: No serious tickets or accidents in last 5 years or DWI/DUI in last 10 years WORKING CONDITIONS/PHYSICAL REQUIREMENTS 1. Talking, Hearing, Seeing, Standing, Sitting, Walking. 2. The worker is subject to outside environmental conditions: No effective protection from weather 3. The worker is subject atmospheric conditions: One or more of the following conditions that affect the respiratory system of the skin: Fumes, odors, dusts, mists, gases, or poor ventilation. 4. The worker is subject to hazards: Includes a variety of physical conditions such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to bio-solids 5. This position requires travel and overtime. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all essential job functions, knowledge, skills, abilities, efforts, and physical or working conditions associated with a position. AA/EOE/M/F/D/V We thank all individuals for their interest in Synagro however only those selected for interviews will be contacted.

360 IT Professionals and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. Job Description Installing and imaging new computers and loading of appropriate software for customers. Installing local and network printers and other peripherals and configuration of same. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Additional Information Thanks & Regards Preeti Joshi 510-254-3300 Ext 142 preeti@)360itpro.com

Job Description We are seeking a highly skilled and motivated Network Administrator to join our IT team. In this role, you will be responsible for managing and optimizing our network infrastructure to ensure reliable, secure, and efficient operation. The ideal candidate will have a strong background in network administration, excellent problem-solving skills, and the ability to work effectively in a dynamic environment. The Network Administrator will report to the Digital Technology Manager. The position requires a full-time work week spent in the office. Normal hours are Monday through Thursday 7:00am-4:30pm and Friday 7:00am - 12:00pm. (Must be flexible to work additional hours as needed based on project requirements and deadlines.) Key Responsibilities Network Operations: Administer and maintain network systems including routers, switches, firewalls, and wireless access points to ensure high performance and reliability. Configuration and Installation: Install, configure, and upgrade network hardware and software as needed. Implement network solutions to meet organizational requirements. Monitoring and Troubleshooting: Continuously monitor network performance, diagnose, and resolve network issues to minimize downtime and optimize performance. Security Management: Implement and enforce network security measures, including firewalls, intrusion detection/prevention systems, and access control protocols to protect against threats. Documentation: Create and maintain detailed documentation for network configurations, changes, and procedures. Ensure accurate records of network inventory and performance metrics. Support and Training: Provide 2nd and 3rd level support for network-related issues. Offer technical support and guidance to end-users and IT staff as needed. Collaboration: Work closely with other IT professionals and vendors to resolve complex network issues, plan and implement upgrades, and enhance network capabilities. Backup & Recovery: Oversee and manage the company's backup infrastructure, ensuring data replication, recovery, and retention processes are executed flawlessly. Sharepoint oversight: Administer and maintain SharePoint, including user permissions and content management. Compliance: Ensure network operations comply with organizational policies and industry best practices. Technical Skills Required Experience with VMWare vCenter virtualization Microsoft Exchange, Microsoft AD, Microsoft SQL Server Veeam Backup and Replication Cybersecurity Access Control and Video Surveillance HP Nimble Storage Technologies Scripting Skills TCP/IP Proficiency Office 365 Management Cisco Meraki Switches and Access Points VoIP Telephony Experience with DNS and DHCP configurations. NIST-171 and CMMC knowledge highly advantageous. Skills and Qualifications Required Bachelor's degree in Computer Science, Information Technology, or a related field preferred. A minimum of 5 years of network administration experience Excellent troubleshooting and problem-solving skills Ability to work in fast-paced, constantly changing environment Detailed, and results-oriented Active Secret Clearance preferred but not required. Must be able to verify U.S. Person Status as defined by International Traffic in Arms Regulations (ITAR). Ability to obtain security clearance if deemed necessary for position. Physical Requirements Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 30 pounds at times. Must be able to access and navigate each department at the organization's facilities. Benefits 401(k) with employer match Dental Insurance Disability Insurance Health Insurance Vision Insurance Paid Parental and Maternity Leave Life Insurance Paid Time Off - 120 hours per year to start (prorated in first year of employment) Continuing Education Annual Year End Paid Holiday Closure Classification Position is full-time, Exempt MSI Defense Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.