Remote support specialist jobs in Lodi, CA - 245 jobs
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Technical Support Specialist, Water Meters
Pace Supply 4.4
Remote support specialist job in Sacramento, CA
Overview PACE Supply is a leading distributor of plumbing, waterworks, and industrial supplies, committed to delivering exceptional products and service to our clients. We are seeking a dedicated Technical SupportSpecialist for our Water Meters Division to provide expert support and drive customer satisfaction in a dynamic, fast-paced environment.
The Technical SupportSpecialistsupports PACE's water meter and AMI/AMR product lines by providing technical expertise, training and customer support to utilities and contractors. This role ensures successful product implementation, troubleshooting and long-term system performance while serving as a key technical resource to our metering solutions business.
Responsibilities
Customer Support Excellence
Promptly address inquiries, concerns, and technical issues related to division products and systems.
Demonstrate a commitment to customer satisfaction, ensuring positive experiences and fostering lasting relationships.
Collaborate closely with clients to understand their unique needs and preferences.
Collect and analyze customer feedback and survey responses to identify areas for improvement.
Product Knowledge, Troubleshooting, and Training
Utilize division expertise to diagnose and resolve technical issues efficiently, demonstrating a deep understanding of product functionalities.
Provide clear and concise technical guidance to customers and internal teams, ensuring optimal problem resolution and customer satisfaction.
Stay updated on the latest division products, technologies, and industry trends to offer informed insights.
Conduct training sessions for internal teams and clients, enhancing overall product knowledge and usage.
Share insights on best practices, troubleshooting techniques, and industry advancements to empower teams with the latest information.
Manufacture Liaison
Act as a bridge between PACE Supply and manufacturer, fostering strong relationships and facilitating effective communication.
Collaborate with internal teams to ensure seamless coordination and resolution of customer issues.
Cross-Functional Collaboration
Collaborate with technical and non-technical teams to exchange insights and contribute to a holistic understanding of customer needs.
Facilitate communication between different departments, ensuring a coordinated approach to problem resolution and customer support.
Documentation & Reporting:
Maintain detailed records of customer interactions, technical issues, and solutions for future reference.
Generate insightful reports on common technical problems, providing recommendations for continuous improvement and proactive issue resolution.
Qualifications
High school diploma (or equivalent) is preferred. A combination of education and experience providing the required skill and knowledge for successful performance of the job would qualify.
A minimum of 2 years in customer service management, particularly in metering technology.
Demonstrated ability to build and maintain relationships.
Flexible, creative, and able to work in a dynamic fast-paced work environment.
Demonstrated capacity to think “outside the box,” communicate and motivate customers on the company's products, programs, and new ideas.
Proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint.
Excellent oral/written communication skills, including well-developed presentation skills.
Preferred: Bachelor's degree in Business Administration, Marketing, related field or equivalent experience.
Preferred: A minimum of 5 years' experience in AMI/AMR water metering technology.
Preferred: Outstanding verbal and written communication and organization skills.
Preferred: Self-motivated, able to work with minimal supervision.
Preferred: Strong organizational skills and attention to detail to manage multiple tasks and deadlines effectively.
PACE Supply is committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. We also consider qualified applicants with criminal histories in accordance with employment regulations.
Work Environment
Pre-Employment Requirements
As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements:
Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment.
Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements.
Drug Test: A drug test will be administered to ensure a drug-free workplace.
Work Environment
Physical Requirements:
The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear.
Ability to lift items that weigh up to 50 lbs. regularly. This includes carrying, dragging, and walking with materials, as well as using a hand-truck.
Prolonged periods of standing or sitting at a desk and working on a computer.
Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception.
Environmental Conditions:
The employee is frequently exposed to moving mechanical parts and outside weather conditions.
Occasionally, the employee may be exposed to high, precarious places and vibration.
The noise level in the work environment is usually moderate.
Benefit Snapshot:
PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more.
Relocation Benefits
NO
Remote Availability
IN MARKET REMOTE
*Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at **************.
$42k-76k yearly est. Auto-Apply 49d ago
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IT Help Desk Support
Us Tech Solutions 4.4
Remote support specialist job in Woodland, CA
USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements.
Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it.
Job Description
Job Title :
Technician, Information Systems /
IT Help Desk Support
Location :
Woodland Hills , CA
91367
Duration :
One year project
Job ID : 14958
Pay rate an hour -18.00 an hour
Qualifications:
High School Diploma (or equivalent) with additional education preferred.
IT Help Desk Support experience (application & hardware support). Technical Training & Certifications: Client Certifications.
Responsibilities:
Daily support of network and workstation printers
Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally.
Escalates problems to a technician as necessary
Keeps the customer up to date on the progress of problem resolution
Provides end users with detailed remote access knowledge and documents complete trouble shooting information
Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager
Responsible for on-site hardware & consumables inventory
Responsible for printer procurement as required by the customer
Responsible for printer hot swap inventory
Documents and reports all fleet meter reads Maintains printer fleet tools/databases.
Thanks ,
Asma
Additional Information
All your information will be kept confidential according to EEO guidelines.
$43k-71k yearly est. 3d ago
Help Desk Support
Mindlance 4.6
Remote support specialist job in Rocklin, CA
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Description
Provide first level support for all end-users.
Troubleshoot and resolve hardware, software and voice/data communication systems issues.
Escalate calls when appropriate.
Write concise, informative tickets.
Follow up on all tickets in a timely manner and follow through to resolution.
Qualifications
SKILL SET
Experience using ticketing systems, writing technical support documentation and computer proficiency with hardware and software technologies is required.
Excellent customer service, verbal and written communication skills are a must.
The ability to multi-task, prioritize and work under pressure are required.
Must be willing to work flexible hours when appropriate.
Prior customer service, call center or help desk experience is required.
Additional Information
Thanks & Regards
Praveen K. Paila
************
$40k-64k yearly est. 60d+ ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Remote support specialist job in Sacramento, CA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$49k-73k yearly est. 60d+ ago
Campus Support Sub Pool Application | Roseville Campus
John Adams Academy 4.1
Remote support specialist job in Roseville, CA
John Adams Academy See attachment on original job posting Please include the following with your application: Resume Thoughtful letter of introduction Three current reference letters Refer to the job posting for a list of required skills or if you have any questions or need further clarification, please contact the email address listed in the posting.
Please include the following with your application: Resume Thoughtful letter of introduction Three current reference letters
Comments and Other Information
Successful candidates must clear DOJ LiveScan and bring proof of current TB clearance.
$35k-55k yearly est. 23d ago
Deskside Support
Artech Information System 4.8
Remote support specialist job in San Ramon, CA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Deskside Support Representative Distributed Client Services
Location: SAN RAMON,CA
Duration: 1 year (with possible extension)
Job Description:
· Win7/Win XP OS support
· Office 2003/2007/2010 support
· Executive end user trouble shooting skills
· Break/Fix troubleshooting experience in larger corporate environments
· Addition there is a need for some current MAC OS support including OS troubleshooting, imaging, and builds
Candidates should have valid driver's license and reliable transportation to travel to various local sites.
Qualifications
share your resume asap
Additional Information
For more information, Please contact
shubham
************
$49k-66k yearly est. 60d+ ago
Geomatics and Construction Application Specialist
Topcon Positioning Systems, Inc. 4.5
Remote support specialist job in Livermore, CA
Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.
Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status.
To learn more about Topcon career opportunities go to ********************* .
Topcon is seeking a **Professional Services Applications Specialist** to lead dealer and end-user training programs while providing technical expertise through product demonstrations and customer support. This role is based primarily at our Livermore, CA Training Center and plays a key role in supporting sales, training, and product validation efforts across our customer base.
You'll work hands-on with advanced construction and surveying technology, collaborate closely with internal teams, and support customers in both classroom and real-world field environments.
**Key Responsibilities**
+ Deliver instructor-led, online training programs and webinars for dealers and end users
+ Provide product sales demonstrations at the Training Center and on-site, and support sales events such as trade shows
+ Provide customer support via phone, online, and on-site visits
+ Assist with product test verification related to field support issues and new product or code releases
+ Develop training materials, online articles, and support documentation for products
+ Maintain training machinery, equipment, and the training facility used for demonstrations and programs
**Scope & Work Environment**
+ **Primary Location:** Livermore, CA (daily onsite work)
+ **Travel:** This role includes up to 15-25% domestic travel
+ **Work Conditions:**
+ Combination of office/classroom and outdoor field environments
+ Outdoor work may include hot, cold, muddy, dusty, or rainy conditions
+ Work may take place on construction sites
**Qualifications**
**Education**
+ Bachelor of Science degree in Surveying, Surveying Technology, Geodesy, Construction Management, or a related field preferred
+ Equivalent combination of education and relevant work experience will be considered
**Experience & Technical Skills**
+ 3-5 years of experience in surveying, civil engineering, and/or construction applications
+ Strong working knowledge of:
+ Surveying applications
+ Topography
+ Construction staking
+ Precision 3D measurement
+ Experience as a crew chief, site supervisor, foreman, equipment operator, or grade checker preferred
+ Knowledge of construction grade control and/or estimating software is a plus
**Knowledge, Skills & Attributes**
+ Strong verbal presentation and written communication skills
+ Proficiency in Microsoft Word, Excel, and PowerPoint
+ Ability to work independently with minimal supervision
+ Strong mechanical aptitude and ability to use basic hand tools (e.g., wrenches, drills)
+ Willingness and ability to learn to operate heavy construction equipment
+ Strong interpersonal skills and ability to collaborate across teams
+ Proficiency in English required
**Physical Requirements**
+ Ability to climb on and operate construction equipment such as bulldozers and motor graders
+ Ability to lift and carry tools and equipment up to 50 pounds
**Base Pay**
Expected Base Pay Range: $109,000 to $145,000 Annualized
The base pay range included is a projected hiring range for a position, level and potential work location(s) listed. Topcon provides the compensation range that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full-time schedule.
**Benefits*** :
Topcon offers a comprehensive benefit package for this position including medical, dental, vision, life insurance, disability insurance, tax saving spending accounts a 401(k) plan with employer match, tuition reimbursement in addition to other perks and benefits. We also offer time off for our employees to recharge. Our employees are eligible for paid company holidays, paid personal time off, and paid sick time that meets or exceeds state/local requirements.
Topcon reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation; individual candidate compensation may be determined based on individual skills, experience, training, certifications, education, final work location and other factors not related to an applicant's sex or other status protected by local, state, or federal law. Changes in the position level, location or other factors associated with the role may change the final determined compensation. The recruiter can provide additional information during the hiring process.
*Topcon time off policies can vary as well as roles which are exempt or non-exempt. For hourly ("non-exempt") employees, we offer personal paid time off which accrues in accordance with local standards. For salaried ("exempt") employees, we offer a flexible paid time off policy giving you flexibility to take time when needed, while supporting business needs. All paid time off policies are in accordance with or exceeding local law. Employees working at least 30 hours per week are eligible for our Health and Welfare benefit package.
**We are Topcon (*********************************** .** We collaborate, create and distribute disruptive technologies that help businesses flourish through improved processes, machine automation and data services.
We design and manufacture productivity tools for building a better future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to infrastructure and agriculture industries with a focus on developing a sustainable tomorrow.
Learn more here (**************************** .
$109k-145k yearly 15d ago
Web Developer & IT Support Specialist
A Plus Tree 4.6
Remote support specialist job in Sacramento, CA
Job Description
Are you ready to Join the Revolution with one of the most innovative, fastest-growing tree care companies on the West Coast? A Plus Tree is looking to hire the best of the best, and our goal is to ensure talent is rewarded with great compensation and a fulfilling career.
We're looking for a versatile Web Developer & IT SupportSpecialist to support both our software development efforts and internal IT operations. This role is ideal for someone who enjoys building and maintaining web and mobile applications while also serving as a technical resource for end users. You'll collaborate across teams to support daily operations, drive new feature development, and maintain our infrastructure and security standards. This is an on-site position based in Sacramento, CA.
Responsibilities
· Respond to help desk tickets, troubleshoot user issues, and escalate or assign as needed.
· Monitor internal support channels (Teams, phone, chat) and provide timely assistance.
· Deliver training and guidance on internal software tools to staff.
· Triage and resolve software bugs and performance issues across web and mobile platforms.
· Develop new features, integrate third-party APIs, and maintain cross-platform compatibility.
· Maintain technical documentation for codebases, systems, and user-facing resources.
· Participate in planning meetings and help prioritize features and technical tasks.
· Administer SharePoint and Microsoft 365 environments, including permissions and group access.
· Manage security compliance using MDM (Hexnode), EDR (CrowdStrike/eSentire), and regular audits.
Preferred Skills
· PHP
· JavaScript
· MySQL
· CSS
· HTML
Preferred Experience
· React Native
· Angular
Benefits:
Health insurance, Dental insurance, Vision Insurance, Life insurance, Paid Sick Leave, Paid Time Off, 401(k), and 401(k) Matching.
*A Plus Tree provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$50k-80k yearly est. 7d ago
INFORMATION TECHNOLOGY TECHNICIAN
State of California 4.5
Remote support specialist job in Sacramento, CA
Please Note: Due to postal service delays, electronic submission of application is recommended. Please see the Duty Statement link, found in the Additional Documents section, for more information. Applicants are highly encouraged to complete a Recruitment Questionnaire, located at: **************************************
In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees' monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.
You will find additional information about the job in the Duty Statement.
Working Conditions
* Statewide travel (35%) with possibly overnight stays. Will be required work at remote facilities or incidents to affect repairs onsite, which can involve overnight travel. Hardware repair requires occasional lifting of PC's and printers which should not exceed 40 pounds.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
* INFORMATION TECHNOLOGY TECHNICIAN
Additional Documents
* Job Application Package Checklist
* Duty Statement
Position Details
Job Code #:
JC-503960
Position #(s):
541-021-1400-XXX
Working Title:
Information Technology Technician - Southern Region
Classification:
INFORMATION TECHNOLOGY TECHNICIAN
$4,133.00 - $5,538.00 A
$4,485.00 - $6,011.00 B
$4,934.00 - $6,613.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Riverside County
Telework:
In Office
Job Type:
Permanent, Full Time
Department Information
The California Department of Forestry and Fire Protection (CAL FIRE) is California's fire department and resource management agency. The organization is comprised of nearly 12,000 permanent and seasonal employees. The mission of the Department is to serve and safeguard the people and protect the property and resources of California.
When you join CAL FIRE, you join a family of employees that function as a team. You will build trust and friendship with your co-workers, as together you respond to emergencies and challenging situations. CAL FIRE provides employees with a variety of career choices and opportunities. CAL FIRE offers well-paying careers and opportunities for advancement. We hope that you will consider a rewarding and challenging career with CAL FIRE!
Special Requirements
* If using education to meet Minimum Qualifications, please provide transcripts.
All job applicants must provide their employment history on the application form (State Application STD 678) rather than attaching a resume to the form, otherwise the application may be considered incomplete.
1. Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission.
2. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined a candidate does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.
The minimum qualifications can be found in the Information Technology Technician classification specifications.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/19/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Forestry & Fire Protection
N/A
Attn: Classification & Hiring - Personnel Technician
P.O. Box 944246
Sacramento, CA 94244-2460
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Forestry & Fire Protection
N/A
Classification & Hiring - Personnel Technician
710 Riverpoint Court, Suite 250
West Sacramento, CA 95605
08:00 AM - 04:30 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
* Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
* Resume is required and must be included.
* Other - A Supplemental Questionnaire is REQUIRED and must be submitted with your application to be considered for this position. Failure to include the Supplemental Questionnaire as required shall result in disqualification from the hiring process. Please see the section labeled "Supplemental Questionnaire" for further information.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Mina Tawfik
(000) -
***********************
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Reasonable Accommodation Coordinator
**************
ReasonableAccommodations@fire.ca.gov
California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
SUPPLEMENTAL QUESTIONNAIRE
Information Technology Technician - Southern Region - Riverside
Supplemental Questionnaire
In 1-2 typed pages please answer the following
1. Describe your knowledge and experience of Windows Active Directory and shared folder permissions.
2. Describe your knowledge and experience of installing/troubleshooting local and network printers.
3. Describe your knowledge and experience of IT hardware asset management and IT hardware lifecycle.
4. Describe your knowledge and experience providing customer support for Information Technology related items.
5. Describe your knowledge and experience of imaging and replacing workstations for a customer.
ADDITIONAL INFORMATION & ADDITIONAL APPLICATION INSTRUCTIONS
* This is a deep class position with increasing responsibilities; candidate's experience and/or education will determine the range they will be placed in.
* This position is Pending Budget Approval.
Filing a job application "within the time" shall mean: applications must be postmarked by the United States Postal Service (USPS) or depositing with a parcel delivery or courier service no later than the final filing date specified by the job vacancy announcement, provided that the parcel contains proof of a timely deposit with the parcel delivery or courier service or
* Date stamped at the appropriate office of the appointing power no later than the final filing date specified by the job vacancy announcement
or
* Electronically transmitted no later than 11:59 p.m. Pacific Time on the final filing date specified on the job vacancy announcement.
For the purposes of determining whether an application has been filed within the time as set forth above, any dates printed on mobile barcodes or equivalent mobile print technology shall not be considered postmarks and, as such, are not acceptable proof of the date the application was filed.
A completed State Application (STD. 678), a Resume, and any other relevant documents (e.g. transcript copies, copies of degree(s), cover letter, etc.) should be submitted electronically via your CalCareer Account, by U.S. mail, or by dropping your application package off. Both addresses are listed in this Job Advertisement.
Please reference Job Control 503960 and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section on the STD. 678. SROA and surplus candidates should submit a copy of their letter with their application. Please note you can only apply for one Job Control per application submission.
Candidate may be selected by Resume Review.
Temporary Appointments (TAU) may be considered if conditions warrant. TAU may be made to anyone regardless of eligibility. TAU may not exceed 9 months and will require eligibility to be obtained through an examination process in order to transition to a permanent or limited-term appointment.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
$63k-125k yearly est. 13d ago
IT Support Engineer
10X Genomics 4.4
Remote support specialist job in Pleasanton, CA
We are seeking a dedicated and customer-focused IT Support Engineer to join our Client Technologies Team. The ideal candidate will have a solid technical background combined with exceptional customer service to support our users onsite and remotely. Excellent communication skills and a strong problem-solving mindset are essential to perform well in this position. This is an onsite role in Pleasanton, CA.
What you'll be doing
Provide day to day technical support to users (onsite and remote), assisting them with their workstations, laptops, productivity software, and audio/visual systems.
Provide white-glove support for our executive leadership when necessary
Provide A/V support for our conference rooms and webinars
Manage incident lifecycle through our ticketing systems (Asana/ServiceNow), ensuring accurate documentation, timely communication, and adherence to SLAs.
Conduct hardware diagnostics, repair, and replacement for desktop computers, laptops, and peripherals.
Collaborate with other teams to provide technical and customer support
Deploy, configure, and maintain standardized corporate images and software packages using MDM tools (Microsoft Intune, Kandji).
Develop and maintain clear, up-to-date documentation (Knowledge Base articles, process guides) for complex troubleshooting procedures.
Minimum Requirements
3 years of hands-on IT Support/system administration experience
3 years supporting and provisioning Windows and mac OS devices
Experience supporting a large SaaS environment (Okta, Google Workspace, Zoom, Slack, Kandji, Intune, etc)
Experience administering Okta, Zoom, and/or Google Workspace
Experience with A/V support (ie. conference rooms, webinars, etc)
Preferred Skills & Experience
Exceptional Communication: Must be able to clearly articulate complex technical problems and solutions to both highly technical and non-technical users (verbal and written).
Customer Focus and Empathy: Proven ability to remain patient, calm, and professional while assisting highly frustrated or anxious end-users.
Analytical Problem-Solver: A methodical, logical approach to troubleshooting, with the determination to identify the root cause of an issue rather than just applying quick fixes.
Prioritization: Ability to effectively manage and prioritize a dynamic workload of high-priority incidents and assigned projects.
#LI-Onsite
Below is the base pay range for this full-time position. The actual base pay will depend on several factors unique to each candidate, including one's skills, qualifications, and experience. At 10x, base pay is also just one component of the Company's total compensation package. This role is also eligible for 10x's equity grants, its comprehensive health and retirement benefit programs, and its annual bonus program or sales incentive program. During the hiring process, your 10x recruiter can share more about the Company's total compensation package.
Pay Range$104,700-$141,700 USD
About 10x Genomics
At 10x Genomics, accelerating our understanding of biology is more than a mission for us. It is a commitment. This is the century of biology, and the breakthroughs we make now have the potential to change the world.
We enable scientists to advance their research, allowing them to address scientific questions they did not even know they could ask. Our tools have enabled fundamental discoveries across biology including cancer, immunology, and neuroscience.
Our teams are empowered and encouraged to follow their passions, pursue new ideas, and perform at their best in an inclusive and dynamic environment. We know that behind every scientific breakthrough, there is a deep infrastructure of talented people driving the life sciences industry and making it possible for scientists and clinicians to make new strides. We are dedicated to finding the very best person for every aspect of our work because the innovations and discoveries that we enable together will lead to better technologies, better treatments, and a better future. Find out how you can make a 10x difference.
Individuals seeking employment at 10x Genomics are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation, or any other characteristic protected by applicable law.
10x does not accept unsolicited applicants submitted by third-party recruiters or agencies. Any resume or application submitted to 10x without a vendor agreement in place will be considered unsolicited and property of 10x, and 10x will not pay a placement fee.
$104.7k-141.7k yearly Auto-Apply 60d+ ago
Information Technology Technician II - Help Desk
Los Rios Community College District 3.9
Remote support specialist job in Sacramento, CA
This is an experienced Information Technology Technician I, or equivalent, who is proficient in executing assigned duties. Under minimal supervision, incumbents perform a wide variety of Help Desk duties. For a detailed job description for this Los Rios Classified Employees Association (White Collar) posting click here.
Typical Duties
Processes work requests from campuses and/or District Office; clarifies requests if needed and assigns Information Services Work Requests to appropriate person. Creates and distributes reports related to work requests and technicians' schedules. Issues routine recurring work orders and special work orders as needed. Follows up with customers, answers questions, provides status updates, and makes referrals to assigned IT personnel for answers to technical questions. Monitors work in progress and records or inputs work resolution by outside vendors and non-Los Rios technicians. Assists technicians by providing information, clarification, or referrals as needed. Assigns phone numbers District-wide and maintains the database for Los Rios phone numbers and produces reports from this database. Maintains ERM (enterprise resource management system - PeopleSoft) operations documentation on-line for District-wide access. Maintains and issues telecom equipment; issues phones from inventory to technicians; and tracks and maintains phone inventory. Performs related duties as required.
Minimum Qualifications
EXPERIENCE/EDUCATION: An Associate degree in computer sciences or closely related field (or completion of an equivalent certificate program) AND two years in class of Information Technology Technician I; OR, an Associate degree in computer sciences or closely related field (or completion of an equivalent certificate program) and three years of experience directly related to job duties; OR, a combination of training and/or experience totaling five years that is likely to have provided the required level of knowledge and abilities.
Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.
(Experience Requirement: One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement: One year of education is equal to 30 semester units.)
Education must be from an accredited institution.
Application Instructions
Applicants applying to this position are REQUIRED to complete and submit:
* A Los Rios Community College District Application
* Resume or Curriculum Vitae
* Letter of Interest
ADDITIONAL INSTRUCTIONS:
* Applications submitted without all required documents listed above will be disqualified.
* Applications submitted with additional materials NOT requested will be disqualified.
* Only information (education, experience, etc.) listed on the application will be considered for minimum qualifications.
* Applicants indicating "see resume" on the application will not have that referenced experience considered for minimum qualifications, which may lead to the application being disqualified.
* Individuals who have completed college/university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees, and other relevant documents, even if the foreign document has been accepted by another college/university in the United States.
* Foreign transcript evaluations are ONLY accepted from AICE (Association of International Credential Evaluations, Inc.) or NACES (The National Association of Credential Evaluation Services) agencies or evaluators. For additional information on foreign transcript evaluations click here.
* ONLY copies of transcripts from a US College/University or Foreign Transcript Evaluation will be accepted. DO NOT include any foreign transcripts.
* Graduate advising documents, certificate of degrees, diplomas, and grade reports will not be accepted as transcripts.
Do not submit additional materials that are not requested.
$42k-74k yearly est. 5d ago
2,200+Take Home ER-It's The Hotness Plus Some
Valley Healthcare Systems 3.6
Remote support specialist job in Walnut Creek, CA
Valley Healthcare Systems provides exceptional healthcare staff with the opportunity to broaden their experience and skill set with opportunities at some of the top hospitals and facilities in the US. If you are ready to explore the possibility of a new opportunity within the medical field, please feel free to connect with me here, or visit our website for more information on some of the current needs. *******************
Job Description
There is quick...There is fast and there is this Job. Crisis Rate in lovely Walnut Creek will be gone before you can stop and smell the roses!!! Verified $2,200.00 take home for ER nurse...must submit right now right now. Call me direct Evan Valley @************
Qualifications
2 years experience, CA RN Lic, ACLS, BLS
Additional Information
Medical benefits available from day one for you and your family. We also offer 401(k) matching up to 4%.
$44k-69k yearly est. 3d ago
Bilingual Mining Application Specialist
Toromont Cat
Remote support specialist job in Concord, CA
Job Type: Full-time, Permanent Compensation: $74,000 to $85,000 As a Bilingual Mining Application Specialist YOU will experience: * Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
* Working for the best in class equipment dealer and with the premium Caterpillar brand
* Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
* Competitive total rewards including: wages, benefits, and premiums (as eligible)
* An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada
In a typical day, YOU will:
* Participate in relevant Caterpillar Dealer Advisory Groups (DAG's)
* Gathering, analyzing & communicating intelligence on products, market conditions, competitors, & customers
* Forecast input & assist with managing inventory levels
* Develop a standardized NPI process for all machine families including Annual Product Updates (APU)
* Work closely with Caterpillar District office on a comprehensive go-to-market strategy for all product families including merchandizing support and key model focus initiatives
* Work with Sales to develop a Value selling message - VET & TURBO
* Gather, analyze & communicate intelligence on products, market conditions, competitors, & customers
* Provide leadership direction as it relates to promotion dealer/customer/association events
* Provide input on pricing strategies
Must-haves for this role:
* Post-Secondary Education with a minimum of 5 years' experience in a customer facing role
* Highly safety conscious with at least 5 years' of hands on experience around heavy equipment
* Strong technical aptitude and solid understanding of heavy equipment applications
* Customer centric with proven coaching, mentoring and people development skills would be an asset
* Solid business acumen and a mindset for continuous improvement
* A strategic thinker with excellent analytical and problem solving skills
* Effective communication and strong interpersonal skills to deal with all levels
* Computer literate with proficiency in Microsoft Applications
* Bililngual French/English
About Toromont Cat
With over 7,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar , Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!
Artificial Intelligence (AI)
Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.
$74k-85k yearly 60d+ ago
Multiple positions for Windows/Network Admin (Local State government)
360 It Professionals 3.6
Remote support specialist job in Sacramento, CA
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Job Description
We are looking to fill multiple positions for Windows/Network Admin in Sacramento CA.
Qualifications
At least 5 years of relevant experience with Technical Projects is mandatory.
Additional Information
In person interview is acceptable
$87k-115k yearly est. 60d+ ago
Technical Support Engineer
Cohesity 4.5
Remote support specialist job in Roseville, CA
Interested candidates based outside of the designated areas are welcome to apply, provided they have the indefinite right to work in the job location. Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data - across the data center, edge, and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities, including immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery at scale.
We've been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design.
Join us on our mission to shape the future of our industry.
Please note the following requirements for this position:
* Must currently reside in Greater Roseville, MN or Heathrow, FL
* Commitment to the working hours of 10am-7pm EST
* Technical expertise in (at least one of): Linux / Virtualization / Storage
As a Cohesity Technical Support Engineer, you will focus on supporting Cohesity customers to provide timely resolutions to technical issues. You'll collaborate closely with highly skilled engineers from our team, striving to deliver flawless support and powerful solutions to our global customers.
We are looking for a passionate technical support engineer who possesses deep technical expertise, excellent troubleshooting experience, outstanding customer service and communication skills.
WHAT YOU'LL DO HERE:
* Work with Cohesity customers to provide a timely resolution to technical issues. Shifts may include standard business hours and/or early evenings, nights, to cover weekdays, weekends and holidays.
* Use available tools to investigate and troubleshoot technical issues.
* Recreate customer environments and problems to aid in troubleshooting/case resolution
* Record customer interactions, including investigation, troubleshooting, and the resolution of issues
* Work closely with Cohesity engineering and account management teams
* Demonstrate considerable judgment in selecting methods and techniques for obtaining solutions
* Provide the best experience possible for Cohesity customers
* Manage workload to ensure that all customer issues are resolved in a timely manner
* Assist in the development of comprehensive and reusable self-service solutions for future incidents
* Develop a knowledge base article.
* Determine and communicate recommendations on Support readiness for new products and features
* Provide feedback to improve product quality/functionality
* Participates in process planning and makes recommendations for improvements
WE"D LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING:
* BS degree in Computer Science, Computer Networking or related with 3 years of experience OR MS degree in Computer Science, Computer Networking or related
* 2+ years of experience working in a Storage, Networking and/or Virtualization environment
* A strong understanding of Linux and administration experience across all working components
* A good understanding of Linux debugging utilities, with an emphasis on systemtap, tcpdump ftrace, strace, wireshark, gdb, and crash
* Experience with remote file access protocols, including NFS, SMB (CIFS)
* Ability to analyze system diagnostics and clearly articulate the issue for the customer
* Experience with storage-related concepts, including virtualization and data protection (e.g. VMware, CommVault, Symantec, EMC, NetApp)
* Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making
Disclosure Pursuant to Applicable State Equal Pay Transparency Laws - This position has a starting pay range as listed below. Actual salary depends upon many factors, including a candidate's skills, qualifications and experience, location, and salary expectations, and therefore a starting salary at the low end, high end, or even above the stated range may be offered. This position may also be eligible for bonus compensation, commission (if in a sales function), and/or equity grants. Additionally, full-time employees are eligible to participate in our comprehensive benefits framework, including health and wellness benefits, vacation, paid holidays and refresh days, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time.
Pay Range :
$74,800.00-$93,500.00
The compensation noted above is based on an annualized hourly rate assuming normal full-time employment.
Data Privacy Notice for Job Candidates:
For information on personal data processing, please see our Privacy Policy.
Equal Employment Opportunity Employer (EEOE)
Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or ******************* for assistance.
In-Office Expectations
Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.
Interested candidates based outside of the designated areas are welcome to apply, provided they have the right to work in the job location.
$74.8k-93.5k yearly 60d+ ago
IT Help Desk Support
Us Tech Solutions 4.4
Remote support specialist job in Woodland, CA
USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements.
Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it.
Job Description
Job Title : Technician, Information Systems /IT Help Desk Support
Location : Woodland Hills , CA 91367
Duration : One year project
Job ID : 14958
Pay rate an hour -18.00 an hour
Qualifications:
High School Diploma (or equivalent) with additional education preferred.
IT Help Desk Support experience (application & hardware support). Technical Training & Certifications: Client Certifications.
Responsibilities:
Daily support of network and workstation printers
Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally.
Escalates problems to a technician as necessary
Keeps the customer up to date on the progress of problem resolution
Provides end users with detailed remote access knowledge and documents complete trouble shooting information
Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager
Responsible for on-site hardware & consumables inventory
Responsible for printer procurement as required by the customer
Responsible for printer hot swap inventory
Documents and reports all fleet meter reads Maintains printer fleet tools/databases.
Thanks ,Asma
Additional Information
All your information will be kept confidential according to EEO guidelines.
$43k-71k yearly est. 60d+ ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Remote support specialist job in Vacaville, CA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$49k-73k yearly est. 60d+ ago
deskside support
Artech Information System 4.8
Remote support specialist job in San Ramon, CA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: DESKSIDE Support Representative Distributed Client Services
Location: FOSTER CITY,CA AND SAN RAMON,CA
Duration:1 Year
Job Description:
· Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors.
· Perform basic Deskside Services to include install, move, add, changes (IMAC), build, configuration, following provided scripts. Perform software support for low complexity problems / issues on Buyer or Customer personal computers. Provide Customer assistance with problem identification and resolution at the Customer's place of business for hardware or platform related issues.
· Provide Deskside Support (software break/fix support or related tasks) on limited complexity problems for platforms having Windows current - 4 generations of Windows Operating Systems or Apple current OS -1. Familiarity with Microsoft Office Suite and other common software applications.
· Skills Overview (list or overview) Candidate requires 7+ years of Deskside Break/Fix troubleshooting and solutioning experience in larger corporate environments. The support platform is Microsoft OS including Win7 and some Win10 (piloting). In addition there is a need for some current MAC OS support (corporate environment) including OS troubleshooting, imaging, and builds.
· The candidate must also be able to support Mobility Devices (phone and tablet) of multiple platforms including Apple, Android, and Microsoft. This position requires solid experience in application support of standard Microsoft Office products current through Office 365, including support of Outlook/Exchange in a corporate environment across PC, phone, and tablet devices.
· The candidate must be able to provide on site and remotesupport of high level and executive end users through the use of in person, phone, and Remote Takeover tools.
Additional Information
For more information, Please contact
Shubham
************
$49k-66k yearly est. 60d+ ago
INFORMATION TECHNOLOGY TECHNICIAN
State of California 4.5
Remote support specialist job in Sacramento, CA
THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE. Join a team that will provide you with extremely valuable experience in version control software, Job Control Language (JCL), along with frequent exposure to program developers, managers and other staff in the Information Technology Branch. The Employment Development Department (EDD) is looking for a highly motivated and qualified individual to work in the Application Production Release Section within the Change and Release Management Group. Under the guidance of the IT Supervisor II, the Mainframe Release Technician will work closely with the Mainframe Release Analyst in performing the quality control and all release functions of EDD's mainframe production environment. This includes ensuring programming code to be migrated is in conformance with EDD standards. Additionally, the incumbent will assist with JCL, schedule and facilitate walk-thru's with developers, partake in implementation planning meetings and help with migrating code to EDD's mainframe environment, as well as other tasks.
This position may be eligible for a hybrid work schedule. The amount of telework is at the discretion of the Department and is subject to change as business needs arise. Employees are required to report to their headquarters office on their assigned in-office days. Travel expenses to and from the assigned headquarters are the responsibility of the employee.
Position is located at EDD's newly built headquarters located at 1416 9th street, Sacramento, California.
Benefits of working at this brand new location include:
* Fitness center with showers
* Secure bike storage
* Work café with micro market
* Two private outdoor courtyards for employees
* 100% cost coverage of public transit including light rail, bus, or licensed public conveyance.
* Close to major freeways, light rail, and transit stops
* Close to downtown shopping and restaurants
* Close to the Golden 1 Center and Sutter Health Park
Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website.
You will find additional information about the job in the Duty Statement.
Working Conditions
Visa Sponsorship
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.
High rise building with controlled access to the various floors. The position is temporarily located on the 9th floor with shared cubicle space, natural light and an open break area. Work is required remotely after hours on occasion.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
* INFORMATION TECHNOLOGY TECHNICIAN
Additional Documents
* Job Application Package Checklist
* Duty Statement
Position Details
Job Code #:
JC-504278
Position #(s):
************-002
Working Title:
Mainframe Release Technician
Classification:
INFORMATION TECHNOLOGY TECHNICIAN
$4,133.00 - $5,538.00 A
$4,485.00 - $6,011.00 B
$4,934.00 - $6,613.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Work Shift:
8:00am - 5:00pm
Work Week:
Monday - Friday
Department Information
The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
Department Website: *********************
Special Requirements
It is strongly encouraged to apply through your CalCareer Account at **********************
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions' section below and ensure the following:
* Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on Page 3 of your State Examination/Employment STD Form 678.
* Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the "Explanations" section located on Page 3 of your State Examination/Employment Application STD Form 678.
* Remove and do not submit the "Equal Employment Opportunity" questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
* Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.
Examination/Assessment
To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.
Click the examination link below for more information and to take the exam:
Information Technology Technician Bulletin
For more information about the State hiring process, click here. To watch tutorials on how to apply for a State job, click here.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/23/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Employment Development Department
Mail In Address
Attn: Job Control #504278
Human Resource Services Division, MIC 54
PO Box 826880
Sacramento, CA 94280-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Employment Development Department
Drop Off Address
Attn: Job Control #504278
EDD/Human Resource Services Division
1416 9th Street, 1st floor lobby
Sacramento, CA 95814
08:00 AM - 04:30 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
* Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
* Resume is optional. It may be included, but is not required.
* Statement of Qualifications -
A Statement of Qualifications (SOQ) is Required. Please see "Statement of Qualifications Requirements" section for more information about the SOQ.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
* Excellent professional verbal and written communication skills.
* Strong interpersonal skills and experience working in a team environment.
* Experience using industry-standard tools to perform code reviews and migrations.
* Ability to identify a problem and evaluate alternatives to make a recommendation or decision.
* Ability to communicate with highly technical and business-oriented customers.
* Demonstrated experience working effectively as a team player.
* Demonstrated ability to solve problems using both critical and creative thinking.
* Ability to perform well under pressure on time-sensitive and high priority projects.
Benefits
Benefit information can be found on the CalHR website, ***************** and the CalPERS website, *******************
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: *********************
Hiring Unit Contact:
Joseph Wilkie
**************
************************
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
**************
Accessibility@edd.ca.gov
California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications Requirements
A Statement of Qualifications (SOQ) is Required. The SOQ will be considered the first phase of the hiring process for this position. If your qualifications are competitive, you may be invited to an interview. The SOQ should be typed and not more than one page in length, not less than 12-point font, single-spaced, with margins not less than one inch, including your first and last name at the top of the page, and must include a response to the statement below, including specific examples:
Please restate the questions with your response.
We ask that you not use Artificial Intelligence assistance when composing your written response. Written responses are an attempt to assess and gain an understanding of your personal writing and communication skills and abilities.
* Describe how your work experience and education qualify you for the role and responsibilities of this position based on the desirable qualifications and the duty statement.
Résumés and/or cover letters DO NOT take the place of the SOQ. Applications received without an SOQ or SOQs that do not include a response to the statement above may not receive further consideration and may be excluded from the hiring process.
Background Investigation Requirement
The position(s) may require an applicant to pass a background investigation. However, applicants will not be asked to provide information about a conviction history unless they receive a conditional offer of employment.
The department will make an individualized assessment of whether the conviction history has a direct or adverse relationship with the specific duties of the job and the work performed by the department. The department will consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency, nature and seriousness, and age at the time of the offense(s).
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$63k-125k yearly est. 9d ago
2,200+Take Home ER-It's The Hotness Plus Some
Valley Healthcare Systems 3.6
Remote support specialist job in Walnut Creek, CA
Valley Healthcare Systems provides exceptional healthcare staff with the opportunity to broaden their experience and skill set with opportunities at some of the top hospitals and facilities in the US. If you are ready to explore the possibility of a new opportunity within the medical field, please feel free to connect with me here, or visit our website for more information on some of the current needs. *******************
Job Description
There is quick...There is fast and there is this Job. Crisis Rate in lovely Walnut Creek will be gone before you can stop and smell the roses!!! Verified $2,200.00 take home for ER nurse...must submit right now right now. Call me direct Evan Valley @************
Qualifications
2 years experience, CA RN Lic, ACLS, BLS
Additional Information
Medical benefits available from day one for you and your family. We also offer 401(k) matching up to 4%.
How much does a remote support specialist earn in Lodi, CA?
The average remote support specialist in Lodi, CA earns between $37,000 and $91,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in Lodi, CA