Post job

Remote support specialist jobs in Louisiana

- 294 jobs
  • IT Help Desk

    John H. Carter Company 4.5company rating

    Remote support specialist job in Baton Rouge, LA

    Essential Duties & Responsibilities: * Assumes responsibility for your communication efforts, both internal to John H. Carter Co., Inc. and external, to ensure that all parties/stakeholders have a clear understanding as to accuracy and timeliness requirements * Schedule and complete installations, patches and upgrades * Perform on-the-spot client/server maintenance and troubleshooting * Application support and troubleshooting of MS Windows platforms * Provide user support in the installation, setup and maintenance of MS Office Application Suite and its components * Able and willing to be part of a call-out schedule to provide troubleshooting and resolution activities both remotely and at location (when required) * Ability to work independently in a fast-paced environment * Follow John H. Carter Co., Inc. policies, procedures and methodologies. * Work collaboratively with development staff and support staff to maintain thorough knowledge of product capabilities, and to ensure that all communications between John H. Carter Co., Inc. and its stakeholders are precise. * Basic TCP/IP network troubleshooting, system installation /integration /implementation of new hardware and software components, run programs per standard operating procedures, print reports, and other tasks as directed by the IT Manager. Please note that this role is not eligible for Visa sponsorship/assistance at this time. PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means. If you wish to become an approved agency to assist us in our employment efforts, please submit your request to ***********************
    $38k-53k yearly est. 36d ago
  • Systems Support Specialist (Electro-Mechanical with PLC Experience)

    Dow Jones 4.0company rating

    Remote support specialist job in Louisiana

    About the Team: This team is part of the Print Operations Business Group. About the Role The System Support Specialist is responsible for ensuring the maximum availability and performance of advanced production, manufacturing, and automation equipment. This hands-on role involves comprehensive installation, maintenance, and troubleshooting of mechanical, electrical, and control systems. You will work independently under limited supervision to perform complex breakdown analysis, preventative maintenance (PM), equipment upgrades, machinist and technical skills in a fast-paced industrial environment. You will be based at our LaGrange, Georgie print plant and will report to the Associate Director, Production. You Will: Troubleshooting and Repair : Diagnose, troubleshoot, and repair failures in advanced production, manufacturing, and automation equipment. This includes mechanical, electrical, electronic, hydraulic, and pneumatic systems.Preventative Maintenance (PM): Inspect equipment for proper functioning and perform routine, predictive, and preventative maintenance duties per manufacturer's specifications and computerized PM schedules/data.System Diagnostics: Utilize electrical test equipment (e.g., Digital volt meter, oscilloscopes) to troubleshoot electrical circuitry down to the component level, including control circuits, AC/DC drives (VFDs), and basic electrical systems (starters, fuses, contacts, relays). Controls Systems: Troubleshoot and perform maintenance on PLC (Programmable Logic Controller) controls systems. Experience with setup, programming, and troubleshooting of PLCs is highly valued. Mechanical Systems: Perform maintenance on heavy mechanical systems, including, but not limited to, gear boxes, chain drives, sprockets, motors, seals, bearings, compressors, and hydraulic/pneumatic components (cylinders, pumps, valves). Facility Support: Conduct maintenance and adjustment/repair of building mechanical systems (e.g., air compressors, HVAC systems) and power distribution systems as required. Machining & Fabrication Machining: Operate machining tools, including lathes, milling machines, grinders, drill presses, and other shop equipment to produce, repair, or reproduce replacement parts and components for machinery. Fabrication: Fabricate, modify, and repair machine parts, tooling, and fixtures from various materials according to blueprints, technical specifications, or reverse-engineered samples, if required. Precision Measurement: Use precision measuring instruments (e.g., micrometers, calipers, gauges) to ensure all machined parts meet specified tolerances and quality standards. Technical Interpretation: Read, analyze, and interpret complex mechanical drawings, blueprints, electrical schematics, and technical procedures/manuals to make necessary repairs, adjustments, and to fabricate components. Documentation, Safety, & Teamwork Documentation: Create and close work orders using asset management systems, documenting labor hours, equipment status, failures, and parts used (including machined components). Complete a detailed shift report as required. Inventory: Test inventory items, such as electronic control boards, periodically. Assist in developing, maintaining, and managing parts ordering and inventory. Safety and Standards: Enforce and adhere to all safety requirements, including Lockout/Tagout (LOTO), Arc Flash, Hot Work procedures, and Good Manufacturing Practices (GMP). Mentorship and Teamwork: Work effectively in a team-based environment, collaborating with production staff, maintenance colleagues, and potentially providing support or mentorship. You Have: Machining: Proven proficiency in operating and setting up manual machining tools (lathes, mills, grinders) and machining processes. Diagnostics: Proven experience with logical troubleshooting (diagnostics, problem-solving) for electro-mechanical equipment. Electrical: Competent in fundamental electrical skills for installation, maintenance, and troubleshooting electrical systems. Reading Schematics: Ability to read and apply knowledge from mechanical drawings (hydraulic/pneumatic), electrical schematics, and detailed part/component blueprints. Tools: Must have and be proficient with standard hand tools, power tools, and precision measuring instruments (multimeters/DVM, micrometers, calipers). Physical Requirements: Ability to frequently lift and/or move materials up to 70 pounds; frequent standing, walking, climbing, bending, and working in conditions near noise. Schedule Flexibility: Willing and flexible to work various shifts, including overtime if needed, weekends, holidays, and on-call if needed. Our Benefits Comprehensive Healthcare Plans Paid Time Off Retirement Plans Comprehensive Medical, Dental and Vision Insurance Plans Education Benefits Paid Maternity and Paternity Leave Family Care Benefits Subscription Discounts Employee Referral Program #LI-Onsite Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Print Operations Job Category: IT, Telecom & Internet Union Status: Non-Union role Pay Range: $60,000 - $85,000We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
    $60k-85k yearly Auto-Apply 44d ago
  • IT Desktop Support Tech

    PTS Advance 4.0company rating

    Remote support specialist job in Louisiana

    Details: Job Title: Service Desk Analyst Contract Duration: ASAP - April 2026 Role Description:In this role, you will be responsible for managing incoming IT service requests and providing Tiers 1 & 2 support. You will be the go-to person for resolving technical issues, particularly with hardware and software, while ensuring seamless laptop replacements and setups. Responsibilities: Fielding all incoming IT support tickets and triaging them to the appropriate department for resolution. Troubleshooting and resolving Tier 1 & 2 technical issues, including software, hardware, and network-related concerns. Replacing old staff laptops with new ones, including the building, imaging, and configuring of laptops for end users. Physically traveling to various departments within a plant setting to perform laptop swaps and provide support. Collaborating with team members to meet daily support ticket goals and ensure timely resolution of all issues. Qualifications: Minimum 2 years of IT experience in a support or technical role. 1 year of manufacturing or plant environment experience is preferred. 2 years of experience with Microsoft Office tools (Excel, Word, PowerPoint, etc.). 2 years of hands-on experience with Dell hardware, including laptops, docking stations, and other office machines. Valid driver's license. Strong multi-tasking abilities with a proven track record of meeting deadlines and completing tasks efficiently. Ability to physically transport and move equipment across the plant, either manually or using a cart/buggy. This is an exciting opportunity for a motivated individual who enjoys a hands-on role and thrives in a fast-paced, dynamic environment. If you meet the qualifications and are looking to make an impact while growing your career, we'd love to hear from you! #INDG
    $39k-54k yearly est. 20d ago
  • IT Support Specialist

    Global Data Systems 4.2company rating

    Remote support specialist job in Lafayette, LA

    Advocate for GDS customer and maintain overall ownership for customer-impacting service requests, problems and incidents during shift/rotation. Primary point-of-contact for communication between internal and external stakeholders regarding ongoing problems, initiatives and projects. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to the following: • Successfully communicate technical concepts to both technical and non-technical audiences. • Participate in basic and intermediate-level technical troubleshooting. • Provide quality customer service to internal and external customers including thorough and appropriate communication • Ability to understand AND follow GDS Policies, GDS Procedures, and GDS Processes • Work independently and with customers, peers, engineers and partner vendors to diagnose problems and attain resolution within designated Service Level Agreements (SLA). • Manage assigned tickets, activities, and projects and ensure all activity and time is properly and thoroughly documented. • Ensure the resolution of customer issues in accordance with SLA obligations while maintaining high levels of customer service feedback. • Ensure that required communication with customers regarding outages, updates, status changes, etc. are performed appropriately. • Participate in meetings for departmental, process, and project planning as required. • Provide reports for internal and external use as directed. • This role requires the possibility of working, days, nights, weekends, and holidays on a set schedule onsite at GDS office(s). This schedule is subject to change from time to time as business needs change. • Ability to prioritize tasks based on workload. • Educate internal and external users in the use of GDS offerings. • Other duties as assigned. MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES) • 1+ year Telecommunications and/or NOC/Technical Support Center experience working within an SLA environment. • Associate's degree (or equivalent training) in telecommunications or IT/networking support; familiarity with configuring and troubleshooting Cisco based networks; effective troubleshooting and analytical skills; OR an equivalent combination of education and experience. • Demonstrate and maintain basic to intermediate level knowledge and industry level certifications (where applicable). Ex: CompTIA Network / A+, CCST, and ITIL foundation certifications preferred. • Ability to take ownership, along with excellent customer service and interpersonal skills. • Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers. • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. • Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates decisions to others. • Must demonstrate the ability to multi-task in high stress situations
    $50k-87k yearly est. 60d+ ago
  • Mining Application Specialist - MineStar

    Caterpillar 4.3company rating

    Remote support specialist job in Louisiana

    Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Join Us as a MineStar Application Specialist - Be at the Forefront of Autonomy Are you passionate about solving complex problems and delivering real-world solutions? Do you want a schedule that gives you the freedom to explore life outside of work? If you answered yes, then this is your opportunity to join our team that's transforming the future of mining. At Caterpillar, we're not just building machines-we're building the future. As a MineStar Application Specialist, you'll be based at the Bagdad Copper Mine in Arizona, working side-by-side with our customer to maintain a fleet of Caterpillar autonomous haul trucks. This is more than a job-it's a chance to influence change, drive innovation, and see the results of your work in real time. What Makes This Role Unique? * 7x7 Day/Night Shift Roster: Work hard for 7 days, then enjoy 7 days off. Travel, relax, recharge-your time is truly yours. * On-Site Impact: Be the go-to expert on-site, ensuring systems run smoothly and efficiently. * Innovation in Action: Collaborate with Caterpillar's engineering teams to identify and implement product improvements. * Hands-On Problem Solving: Troubleshoot, analyze, and optimize cutting-edge autonomous systems. What You'll Do * Support customers by providing product application expertise * Serve as customer consultant to help them improve operations using MineStar technology * People - Consult with site to ensure they have the correct organization to support mining technology * Process - Consult with site to ensure key processes are in place to support mining technology * Site Status - Benchmarks site performance using several metrics to ensure continuous improvement * Sets MineStar Best Practices and processes * Review site audits and provide recommendations * Mentor junior team members and train site staff. * Build and maintain dashboards using tools like Power BI. What You'll Bring: Technical Expertise in mining technology. Know how to obtain the most value out of our technology products to increase customer satisfaction. Problem-Solving Mindset to identify root causes and drive solutions. Determine the correct direction to solve critical customer issues. Communication & Collaboration Skills to work effectively with cross-functional teams and customers. Analytical Skills: Proven experience in building and maintaining dashboards using tools like Power BI to enhance visibility and support data-driven decision-making. Top Candidates will also have: Degree in Mining Engineering. Experience with MineStar systems and autonomous mining technology. Hands-on experience in a mine-site or camp environment. Self-starter with a passion for innovation and continuous improvement. Demonstrated ability to work independently, to communicate effectively and to influence others in the work group, dealer personnel and customers are highly desired. Excellent interpersonal skills are essential to deal with sensitive issues and/or persuade others inside and outside the company to take specific action. Additional Information: The mine is located in Baghdad, Arizona. Minestar Application Specialists work a 7x7-off day/night shift roster. At the start of each shift rotation, the successful candidate will drive to the site and stay in customer-provided accommodations for the duration of their shift. Upon completion of the rotation, they will return to their home location for their scheduled days off. If your scheduled shift falls on a federal holiday, you will be required to work that day as part of your regular rotation. Domestic relocation assistance is available. Sponsorship is not available for this position. Summary Pay Range: $87,480.00 - $131,280.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. * Medical, dental, and vision benefits* * Paid time off plan (Vacation, Holidays, Volunteer, etc.)* * 401(k) savings plans* * Health Savings Account (HSA)* * Flexible Spending Accounts (FSAs)* * Health Lifestyle Programs* * Employee Assistance Program* * Voluntary Benefits and Employee Discounts* * Career Development* * Incentive bonus* * Disability benefits * Life Insurance * Parental leave * Adoption benefits * Tuition Reimbursement * These benefits also apply to part-time employees Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** Posting Dates: December 18, 2025 - January 7, 2026 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community.
    $87.5k-131.3k yearly Auto-Apply 4d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Remote support specialist job in New Orleans, LA

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $36k-49k yearly est. 60d+ ago
  • Information Technology

    Vp 3.9company rating

    Remote support specialist job in New Orleans, LA

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $44k-81k yearly est. Auto-Apply 60d+ ago
  • Field Specialist II

    Weatherford 4.6company rating

    Remote support specialist job in Broussard, LA

    The Field Specialist position is a very demanding, hands-on job that makes the use of the latest technologies to deliver effective tubular running solutions to Weatherford's clients. This technology requires a skilled workforce that can be trained to deliver high service quality with no oversights. To achieve this the Field Specialist, need to be detailed focused, process driven, and dedicated to always following the Weatherford's processes and procedures. Entry and intermediate level roles will receive direct supervision in support of their duties and assignments. Senior level roles will not only provide direction to junior levels but may also be required to use their extensive knowledge and experience to troubleshoot or resolve complex technical issues and make recommendations to improve operational performance. Field Specialist main responsibility will be to aid the Rig Systems Specialist before, during, and after all tubular running operations with any duties needed to complete the operation. This includes helping RSS testing of necessary equipment before the start of the job, checking equipment inventory, and providing feedback to Shorebase if needed. Depending on the level of knowledge and experience, the Field Specialist roles may change during the operation depending on the needs of the client. After the operation, the Field Specialist may be required to perform post job maintenance or prepackaging planning for transiting equipment back to Shorebase. SAFETY, SECURITY & COMPLIANCE + Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company's Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company's Rules to Live By + Places Quality, Health & Safety, Security and Protection of the Environment as core values while never intentionally placing employees, our processes, customers, or the communities in which we live and work at risk + Seeks continual improvement in Health, Safety, Security & Protection of the Environment, considering responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations + Maintain any annual training certifications sole responsibly + Maintain good standings with the Weatherford sanctioned driver's policy QUALITY + Maintains service quality as an immediate priority when working across all areas of the business and continually seeks areas for improvement + Responsible for being familiar with the Company's Quality policies and taking an active role in the compliance and improvement of Weatherford's Management System + Demonstrates knowledge and understanding of all policies & procedures, related operational & non-operational documentation, supports systems, complies with all Technical Work Instructions and Test Procedures, carrying out work OPERATIONAL REQUIREMENTS + Be available 24 hours a day and must return all phone calls from the Customer Service Team within 2 hours of the first call. Failure to do so twice per quarter will result in disciplinary action in accordance with HR guidelines. + Use Weatherford email as the primary source of communication and must check emails every 24 hours and respond if necessary. + Remain current on ALL specific safety training. Expired safety training will result in the loss of work and disciplinary action in accordance with HR guidelines. + Maintain professional manner and appearance in Weatherford apparel when at and traveling to and from client location + Provide the Customer Service Team with all necessary documentation needed by the client within 4 hours of the request. Failure to do so will result in loss of work and possible disciplinary action in accordance with HR guidelines. + Provide all necessary information when using 3rd party transportation to and from client locations. + Must adhere to Weatherford's Travel, Meals, and Entertainment Business Practice when traveling + Understand and adhere to all of the Weatherford TRS Zero Tolerance Rules and Critical Rules to Work By + Participate in the building/designing of Job Hazard Analysis with RSS for upcoming operations + Test, operate, and maintain all Weatherford TRS equipment either at the R&M facility or at client locations + Deliver superior Service Quality to the client by always following Weatherford's Operational Control Plan - Service Execution + Provide accurate incident reports with detailed accounts of equipment failures within 24 hours back to shore base to facilitate speedy resolutions to the customer + Ensure contact is made to shore base either directly or indirectly following an NPT event within 30 minutes. + Where the roles are required, oversee, and provide leadership and mentorship to lower Field Specialist. + When necessary, conduct operations on a project without a Rig Systems Specialist on location + When necessary, provide support to operations at the R&M facility to meet the needs of the client + Provide operations with technical knowledge to help meet the needs of current or future jobs + Perform installation of complex or nonstandard equipment at client locations + Must be assessed competent in all assigned operational competencies in the Weatherford Competence Assurance Process (WCAP) program. + Maintain and have readily available at all times the Weatherford supplied laptop with up-to-date Technical Work Instructions + Assist RSS in providing accurate and complete Job reports back to operations in a timely manner PEOPLE & DEVELOPMENT + Employees should regularly engage with their line manager to discuss their performance, objectives, and opportunities to enhance their skills and experience to support their career potential as outlined in Nextgen: Tubular Running Services Field Specialist Career Path + Develop positive relationships with clients to ensure excellent customer satisfaction + Always represent Weatherford by maintaining a positive attitude and professional demeaner while interacting with Clients + Fundamentals of Mechanics, Electricity, Electronics, Pneumatics, and/or Hydraulics REQUIRED + 2+ years tubular running services experience + 2+ or more years related experience in the Oil and Gas industry + Demonstrate a good mechanical aptitude and a desire to learn + Have effective computer skills with competence in basic Microsoft Office programs + High School diploma (or Secondary School Diploma or equivalent) as minimum. + General product knowledge + Mechanical ability necessary to perform repairs and troubleshooting issues on equipment + Valid Driver license + Have a current Transportation Worker Identification Credential (TWIC) or the ability to obtain + 2 years College degree - Preferred SKILLS + Basic Mathematics Skills + Computer fundamentals + Self-starter and self-motivator + Critical thinking for complex problem solving + Active listener & learner + Good reading and writing skills + Strong judgment, and decision-making to be in line with policies & procedures + Time management + Quality Control Analysis to ensure the product meets required standards + Service Orientation ABILITIES + Physically capable of undertaking the tasks required to perform the role + Information & task ordering & ability to identify when a problem may occur and, where possible, to understand the solution + Ability to react effectively and efficiently in operating tools and machinery + Ability to imagine how tools and products will look when preparing for assembly, repair, or modifications Travel Requirement: This role may require domestic and potentially international travel of up to: 100% Equal Employment Opportunity Weatherford is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
    $71k-100k yearly est. 60d+ ago
  • Technical Support Analyst

    Boise Cascade 4.6company rating

    Remote support specialist job in Oakdale, LA

    Install, configure, troubleshoot, and upgrade: operating systems, software applications, and hardware. Provide assistance, support, and training, for end users in administrative, professional, and mill operations environments. Develop and maintain knowledge of the features and operation of a wide variety of end-user software and related hardware. Install, configure, and upgrade desktop/server hardware and peripherals. Write and maintain system documentation. Maintain confidentiality with regard to information being processed, stored or accessed by the network. Select from among authorized procedures and seek assistance when guidelines are inadequate, or deviations are proposed. Work as a team member to ensure connectivity and compatibility among systems. Perform other duties as may be assigned within the IT areas of responsibility. Basic Qualifications: College Degree, or equivalent work experience in related job function. Experience in applying a number of different end-user tools, knowledge of features and operations of administrative and technical end-user products, understand the capabilities and operation of personal computer/server/network operating systems. Preferred Qualifications: Prefer bachelor's degree in IT field and more than 3 years of experience in related job function. Experience in repair and maintenance of computer systems and network equipment preferred. The successful candidate will possess effective communication, interpersonal, customer service, and problem identification and resolution skills. Uses solid team work and collaboration skills.
    $43k-58k yearly est. 20d ago
  • Information Technology

    Veterans Prime, Inc.

    Remote support specialist job in New Orleans, LA

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $35k-63k yearly est. Auto-Apply 60d+ ago
  • Information Technology Center

    New Orleans Baptist Theological Seminary 3.5company rating

    Remote support specialist job in New Orleans, LA

    The Classroom Technology Support team member serves as the first point of contact for Students, Faculty and Staff that are seeking technical assistance in using classroom technology (Cisco & Logitech) and Microsoft Teams for class streaming/recording. The team member works with the IT Classroom team to create service requests, assist with troubleshooting, provides Tips & Tricks training and communication for the ITC department. Individuals interested in working part-time as a Classroom Technology Support Team Member should complete the on-campus application and submit it to the ITC or HR departments.
    $29k-32k yearly est. 41d ago
  • IT Technician

    Noetic Strategies

    Remote support specialist job in Fort Polk South, LA

    Job Title: IT Technician The IT Technician will accommodate the Joint Readiness Training Center's (JRTC) mission by providing support within the distinct automation hardware and software environment. The IT Technician will provide assistance and sustainment training for government and contractor personnel pertaining to the use of JRTC hardware and software. Receives technical guidance, as required, from supervisor or higher-level technician, and work is reviewed from compliance with accepted practices. The IT Technician may provide technical guidance within the team of technicians. REQUIREMENTS: Must be able to travel unaccompanied to continental US and foreign locations. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to a government computer. Will be subject to pre-employment drug screening. EDUCATION: High School Diploma. Must possess the CompTIA Security+ certification. Must be able to obtain the Computing Environment Certificate Microsoft MD 102 within 6 months DESIRED EDUCATION: Associate Degree CompTIA A+ certification REQUIRED EXPERIENCE: Possess extensive knowledge in standard commercial ADP practices. Able to perform diagnostic and minor maintenance tasks on state-of-the-art computer COTS hardware equipment. Must be able to obtain a Secret Security Clearance; Employment is contingent upon receiving clearance DESIRED EXPERIENCE: 3 years' experience in technical diagnostic and troubleshooting techniques for computer systems and networks. Noetic Strategies Inc. offers a competitive salary, an extensive benefits package and a work environment that encourages excellence. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Noetic Strategies Inc. is an equal opportunity and affirmative action employer that does not discriminate in employment. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, or national origin, disability or protected veteran status. Noetic Strategies Inc. endeavors to make ************************ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact noeticstrategies.com for assistance. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
    $36k-63k yearly est. Auto-Apply 60d+ ago
  • IT Desktop Technician

    Access Health Louisiana 4.7company rating

    Remote support specialist job in Woodworth, LA

    Provide in-depth training onsite and using remote Web sessions.# This is done under the direction of the Chief Information Officer.# The ability to efficiently accomplish assigned duties and projects are a necessity.# # Minimum Qualifications # Education Associate#s Degree or equivalent experience # Experience Five years of I.T. experience, preferably with at least two (2) years# experience in a healthcare setting. # Knowledge, Skills, and Abilities Ability to diagnose issues, install updates and customize Windows desktop systems in order to meet company requirements. Knowledge of mobile phone Operating Systems to customize and configure for employee#s use. Proficiency in Microsoft Office applications required. Ability to type and use computers with efficiency to accomplish required tasks. Excellent communication skills with proven ability to master new technologies and instruct others on its use. Strong organizational skills with proven ability to effectively manage projects effectively. Ability to learn and understand the inner workings of software/programs and use that knowledge to customize to organization needs Experience with Electronic Medical Records systems preferred. High level of ethics in maintaining patient and employee confidentiality. Ability to maintain courteous and customer-oriented demeanor in a crisis situation and acts responsibly to resolve or defuse the situation. Ability to adapt well to change. Ability to work closely with co-workers. # I: Essential Duties/Responsibilities (Position): ########### Technical Software Install and test new desktop software. Ensure that desktop software is installed properly and kept up to date. Troubleshoot desktop application issues and work to prevent the same problems from happening on other PCs in the network. Identify and eliminate malicious software (malware) on desktop computers (such as spyware, adware, and viruses). Input support requests in database for tracking and documentation purposes. # Hardware Check new computer equipment on arrival to ensure it works properly. Install and maintain computers and peripheral equipment, such as scanners, monitors, printers, copiers and projectors. Work as a liaison with outside technical support departments to resolve co-worker issues. Communicate with external suppliers for repair of equipment under warranty or maintenance contract. Assist with troubleshooting and maintaining of company telephone systems and peripherals. Keeps equipment inventory database up-to-date. This position offers a 4-day work week schedule to support work#life balance while maintaining full-time benefits. # Position Summary: Provide in-depth training onsite and using remote Web sessions. This is done under the direction of the Chief Information Officer. The ability to efficiently accomplish assigned duties and projects are a necessity. Minimum Qualifications Education Associate's Degree or equivalent experience Experience Five years of I.T. experience, preferably with at least two (2) years' experience in a healthcare setting. Knowledge, Skills, and Abilities * Ability to diagnose issues, install updates and customize Windows desktop systems in order to meet company requirements. * Knowledge of mobile phone Operating Systems to customize and configure for employee's use. * Proficiency in Microsoft Office applications required. * Ability to type and use computers with efficiency to accomplish required tasks. * Excellent communication skills with proven ability to master new technologies and instruct others on its use. * Strong organizational skills with proven ability to effectively manage projects effectively. * Ability to learn and understand the inner workings of software/programs and use that knowledge to customize to organization needs * Experience with Electronic Medical Records systems preferred. * High level of ethics in maintaining patient and employee confidentiality. * Ability to maintain courteous and customer-oriented demeanor in a crisis situation and acts responsibly to resolve or defuse the situation. * Ability to adapt well to change. * Ability to work closely with co-workers. I: Essential Duties/Responsibilities (Position): Technical * Software * Install and test new desktop software. * Ensure that desktop software is installed properly and kept up to date. * Troubleshoot desktop application issues and work to prevent the same problems from happening on other PCs in the network. * Identify and eliminate malicious software (malware) on desktop computers (such as spyware, adware, and viruses). * Input support requests in database for tracking and documentation purposes. * Hardware * Check new computer equipment on arrival to ensure it works properly. * Install and maintain computers and peripheral equipment, such as scanners, monitors, printers, copiers and projectors. * Work as a liaison with outside technical support departments to resolve co-worker issues. * Communicate with external suppliers for repair of equipment under warranty or maintenance contract. * Assist with troubleshooting and maintaining of company telephone systems and peripherals. * Keeps equipment inventory database up-to-date. This position offers a 4-day work week schedule to support work-life balance while maintaining full-time benefits.
    $28k-36k yearly est. 60d+ ago
  • Environmental Field Specialist

    Fenstermaker & Associates, Inc. 4.0company rating

    Remote support specialist job in Bossier City, LA

    The Environmental Specialist will assist other environmental team members with field visits, data collection and reporting necessary to support a variety of environmental compliance needs for customers. The Environmental Specialist will be a champion of our company core values while maintaining internal and external customer engagement and satisfaction. Some responsibilities include: * Conduct desktop research to identify the potential presence of wetlands and other sensitive habitats within project areas. * Assist in conducting wetland delineations in accordance with USACE Wetland Delineation Manual and applicable Regional Supplements. * Support the collection and analysis of field data related to soil, vegetation, and hydrology to determine wetland boundaries and classifications. * Contribute to the preparation of detailed wetland delineation reports, maps, and supporting documentation for regulatory permit applications. * Collaborate with senior level Environmental Field Specialists in conducting wetland delineations to ensure accurate data collection, reporting consistency, and compliance with regulatory standards. Job Requirements * Associate's or Bachelor's degree from an accredited university with a major in Environmental Science or related field * Previous industry experience - preferred * Familiarity with Section 404 of the Clean Water Act - preferred * Previous experience in wetland delineations, identification of hydric soils and plant species, and ArcGIS suite - preferred * May require occasional travel and overnight stays to various customer field sites Why work for Fenstermaker? Our success is based on establishing lasting partnerships and providing innovative, high-quality products and services. We conduct our business ethically, honestly and with integrity in everything we do. Our core values define the way we do business. Family We treat everyone like family and put people over policy. We place an emphasis on safety and are supportive and empathetic in rough times. One Company We leverage our multi-disciplinary strength to benefit our clients. We communicate, collaborate and execute together, as a team. Customer Obsessed We treat others the way they want to be treated - with respect. We create unforgettable experiences and build lasting relationships and establish partnerships. Growth Mindset We believe growth creates opportunity and gives us the capability of building long-term careers. Be Different We encourage and reward innovation. We serve our clients in ways that make the competition irrelevant. We create a unique experience for our team members. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $45k-76k yearly est. 29d ago
  • IT Help Desk

    John H. Carter Website 4.5company rating

    Remote support specialist job in Baton Rouge, LA

    Essential Duties & Responsibilities: Assumes responsibility for your communication efforts, both internal to John H. Carter Co., Inc. and external, to ensure that all parties/stakeholders have a clear understanding as to accuracy and timeliness requirements Schedule and complete installations, patches and upgrades Perform on-the-spot client/server maintenance and troubleshooting Application support and troubleshooting of MS Windows platforms Provide user support in the installation, setup and maintenance of MS Office Application Suite and its components Able and willing to be part of a call-out schedule to provide troubleshooting and resolution activities both remotely and at location (when required) Ability to work independently in a fast-paced environment Follow John H. Carter Co., Inc. policies, procedures and methodologies. Work collaboratively with development staff and support staff to maintain thorough knowledge of product capabilities, and to ensure that all communications between John H. Carter Co., Inc. and its stakeholders are precise. Basic TCP/IP network troubleshooting, system installation /integration /implementation of new hardware and software components, run programs per standard operating procedures, print reports, and other tasks as directed by the IT Manager. Please note that this role is not eligible for Visa sponsorship/assistance at this time. PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means. If you wish to become an approved agency to assist us in our employment efforts, please submit your request to ***********************
    $38k-53k yearly est. 34d ago
  • Mining Application Specialist - MineStar

    Caterpillar 4.3company rating

    Remote support specialist job in Louisiana

    Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Join Us as a MineStar Application Specialist - Be at the Forefront of Autonomy Are you passionate about solving complex problems and delivering real-world solutions? Do you want a schedule that gives you the freedom to explore life outside of work? If you answered yes, then this is your opportunity to join our team that's transforming the future of mining. At Caterpillar, we're not just building machines-we're building the future. As a MineStar Application Specialist, you'll be based at the Asarco Ray Mine, working side-by-side with our customer to maintain a fleet of Caterpillar autonomous haul trucks. This is more than a job-it's a chance to influence change, drive innovation, and see the results of your work in real time. What Makes This Role Unique? * 7x7 Day/Night Shift Roster: Work hard for 7 days, then enjoy 7 days off. Travel, relax, recharge-your time is truly yours. * On-Site Impact: Be the go-to expert on-site, ensuring systems run smoothly and efficiently. * Innovation in Action: Collaborate with Caterpillar's engineering teams to identify and implement product improvements. * Hands-On Problem Solving: Troubleshoot, analyze, and optimize cutting-edge autonomous systems. What You'll Do * Support customers by providing product application expertise * Serve as customer consultant to help them improve operations using MineStar technology * People - Consult with site to ensure they have the correct organization to support mining technology * Process - Consult with site to ensure key processes are in place to support mining technology * Site Status - Benchmarks site performance using several metrics to ensure continuous improvement * Sets MineStar Best Practices and processes * Review site audits and provide recommendations * Mentor junior team members and train site staff. * Build and maintain dashboards using tools like Power BI. What You'll Bring: Technical Expertise in mining technology. Know how to obtain the most value out of our technology products to increase customer satisfaction. Problem-Solving Mindset to identify root causes and drive solutions. Determine the correct direction to solve critical customer issues. Communication & Collaboration Skills to work effectively with cross-functional teams and customers. Analytical Skills: Proven experience in building and maintaining dashboards using tools like Power BI to enhance visibility and support data-driven decision-making. Top Candidates will also have: Degree in Mining Engineering. Experience with MineStar systems and autonomous mining technology. Hands-on experience in a mine-site or camp environment. Self-starter with a passion for innovation and continuous improvement. Demonstrated ability to work independently, to communicate effectively and to influence others in the work group, dealer personnel and customers are highly desired. Excellent interpersonal skills are essential to deal with sensitive issues and/or persuade others inside and outside the company to take specific action. Additional Information: This role is a customer site-based position at Asarco Ray Mine located in Kearny, AZ. Company housing is not provided. However, we do offer shuttle transportation with pick‑up locations available in Mesa, AZ and Tucson, AZ. Minestar Application Specialists work a 7x7-off day shift roster. This position requires working 12‑hour shifts in a fast‑paced, hands‑on environment. If your scheduled shift falls on a federal holiday, you will be required to work that day. Sponsorship is not available for this position. Domestic relocation is available. Summary Pay Range: $87,480.00 - $131,280.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. * Medical, dental, and vision benefits* * Paid time off plan (Vacation, Holidays, Volunteer, etc.)* * 401(k) savings plans* * Health Savings Account (HSA)* * Flexible Spending Accounts (FSAs)* * Health Lifestyle Programs* * Employee Assistance Program* * Voluntary Benefits and Employee Discounts* * Career Development* * Incentive bonus* * Disability benefits * Life Insurance * Parental leave * Adoption benefits * Tuition Reimbursement * These benefits also apply to part-time employees Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** Posting Dates: December 18, 2025 - January 21, 2026 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community.
    $87.5k-131.3k yearly Auto-Apply 4d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Remote support specialist job in Baton Rouge, LA

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $36k-49k yearly est. 60d+ ago
  • Field Specialist II

    Weatherford 4.6company rating

    Remote support specialist job in Broussard, LA

    The Field Specialist position is a very demanding, hands-on job that makes the use of the latest technologies to deliver effective tubular running solutions to Weatherford's clients. This technology requires a skilled workforce that can be trained to deliver high service quality with no oversights. To achieve this the Field Specialist, need to be detailed focused, process driven, and dedicated to always following the Weatherford's processes and procedures. Entry and intermediate level roles will receive direct supervision in support of their duties and assignments. Senior level roles will not only provide direction to junior levels but may also be required to use their extensive knowledge and experience to troubleshoot or resolve complex technical issues and make recommendations to improve operational performance. Field Specialist main responsibility will be to aid the Rig Systems Specialist before, during, and after all tubular running operations with any duties needed to complete the operation. This includes helping RSS testing of necessary equipment before the start of the job, checking equipment inventory, and providing feedback to Shorebase if needed. Depending on the level of knowledge and experience, the Field Specialist roles may change during the operation depending on the needs of the client. After the operation, the Field Specialist may be required to perform post job maintenance or prepackaging planning for transiting equipment back to Shorebase. SAFETY, SECURITY & COMPLIANCE Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company's Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company's Rules to Live By Places Quality, Health & Safety, Security and Protection of the Environment as core values while never intentionally placing employees, our processes, customers, or the communities in which we live and work at risk Seeks continual improvement in Health, Safety, Security & Protection of the Environment, considering responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations Maintain any annual training certifications sole responsibly Maintain good standings with the Weatherford sanctioned driver's policy QUALITY Maintains service quality as an immediate priority when working across all areas of the business and continually seeks areas for improvement Responsible for being familiar with the Company's Quality policies and taking an active role in the compliance and improvement of Weatherford's Management System Demonstrates knowledge and understanding of all policies & procedures, related operational & non-operational documentation, supports systems, complies with all Technical Work Instructions and Test Procedures, carrying out work OPERATIONAL REQUIREMENTS Be available 24 hours a day and must return all phone calls from the Customer Service Team within 2 hours of the first call. Failure to do so twice per quarter will result in disciplinary action in accordance with HR guidelines. Use Weatherford email as the primary source of communication and must check emails every 24 hours and respond if necessary. Remain current on ALL specific safety training. Expired safety training will result in the loss of work and disciplinary action in accordance with HR guidelines. Maintain professional manner and appearance in Weatherford apparel when at and traveling to and from client location Provide the Customer Service Team with all necessary documentation needed by the client within 4 hours of the request. Failure to do so will result in loss of work and possible disciplinary action in accordance with HR guidelines. Provide all necessary information when using 3rd party transportation to and from client locations. Must adhere to Weatherford's Travel, Meals, and Entertainment Business Practice when traveling Understand and adhere to all of the Weatherford TRS Zero Tolerance Rules and Critical Rules to Work By Participate in the building/designing of Job Hazard Analysis with RSS for upcoming operations Test, operate, and maintain all Weatherford TRS equipment either at the R&M facility or at client locations Deliver superior Service Quality to the client by always following Weatherford's Operational Control Plan - Service Execution Provide accurate incident reports with detailed accounts of equipment failures within 24 hours back to shore base to facilitate speedy resolutions to the customer Ensure contact is made to shore base either directly or indirectly following an NPT event within 30 minutes. Where the roles are required, oversee, and provide leadership and mentorship to lower Field Specialist. When necessary, conduct operations on a project without a Rig Systems Specialist on location When necessary, provide support to operations at the R&M facility to meet the needs of the client Provide operations with technical knowledge to help meet the needs of current or future jobs Perform installation of complex or nonstandard equipment at client locations Must be assessed competent in all assigned operational competencies in the Weatherford Competence Assurance Process (WCAP) program. Maintain and have readily available at all times the Weatherford supplied laptop with up-to-date Technical Work Instructions Assist RSS in providing accurate and complete Job reports back to operations in a timely manner PEOPLE & DEVELOPMENT Employees should regularly engage with their line manager to discuss their performance, objectives, and opportunities to enhance their skills and experience to support their career potential as outlined in Nextgen: Tubular Running Services Field Specialist Career Path Develop positive relationships with clients to ensure excellent customer satisfaction Always represent Weatherford by maintaining a positive attitude and professional demeaner while interacting with Clients Fundamentals of Mechanics, Electricity, Electronics, Pneumatics, and/or Hydraulics REQUIRED 2+ years tubular running services experience 2+ or more years related experience in the Oil and Gas industry Demonstrate a good mechanical aptitude and a desire to learn Have effective computer skills with competence in basic Microsoft Office programs High School diploma (or Secondary School Diploma or equivalent) as minimum. General product knowledge Mechanical ability necessary to perform repairs and troubleshooting issues on equipment Valid Driver license Have a current Transportation Worker Identification Credential (TWIC) or the ability to obtain 2 years College degree - Preferred SKILLS Basic Mathematics Skills Computer fundamentals Self-starter and self-motivator Critical thinking for complex problem solving Active listener & learner Good reading and writing skills Strong judgment, and decision-making to be in line with policies & procedures Time management Quality Control Analysis to ensure the product meets required standards Service Orientation ABILITIES Physically capable of undertaking the tasks required to perform the role Information & task ordering & ability to identify when a problem may occur and, where possible, to understand the solution Ability to react effectively and efficiently in operating tools and machinery Ability to imagine how tools and products will look when preparing for assembly, repair, or modifications Travel Requirement: This role may require domestic and potentially international travel of up to: 100%
    $71k-100k yearly est. Auto-Apply 60d+ ago
  • Information Technology Center

    New Orleans Baptist Theological Seminary 3.5company rating

    Remote support specialist job in New Orleans, LA

    The ITC Helpdesk team member serves as the first point of contact for Students, Faculty and Staff that are seeking technical assistance over the phone and email. The team member works with the IT team to create service requests, assists with troubleshooting, provides Tips & Tricks training and communication for the ITC department. Individuals interested in working part-time as a IT Helpdesk Team Member should complete the on-campus application and submit it to the ITC or HR departments.
    $29k-32k yearly est. 60d+ ago
  • IT Technician

    Noetic Strategies Inc.

    Remote support specialist job in Fort Polk South, LA

    Job Description Job Title: IT Technician The IT Technician will accommodate the Joint Readiness Training Center's (JRTC) mission by providing support within the distinct automation hardware and software environment. The IT Technician will provide assistance and sustainment training for government and contractor personnel pertaining to the use of JRTC hardware and software. Receives technical guidance, as required, from supervisor or higher-level technician, and work is reviewed from compliance with accepted practices. The IT Technician may provide technical guidance within the team of technicians. REQUIREMENTS: Must be able to travel unaccompanied to continental US and foreign locations. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to a government computer. Will be subject to pre-employment drug screening. EDUCATION: High School Diploma. Must possess the CompTIA Security+ certification. Must be able to obtain the Computing Environment Certificate Microsoft MD 102 within 6 months DESIRED EDUCATION: Associate Degree CompTIA A+ certification REQUIRED EXPERIENCE: Possess extensive knowledge in standard commercial ADP practices. Able to perform diagnostic and minor maintenance tasks on state-of-the-art computer COTS hardware equipment. Must be able to obtain a Secret Security Clearance; Employment is contingent upon receiving clearance DESIRED EXPERIENCE: 3 years' experience in technical diagnostic and troubleshooting techniques for computer systems and networks. Noetic Strategies Inc. offers a competitive salary, an extensive benefits package and a work environment that encourages excellence. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Noetic Strategies Inc. is an equal opportunity and affirmative action employer that does not discriminate in employment. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, or national origin, disability or protected veteran status. Noetic Strategies Inc. endeavors to make ************************ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact noeticstrategies.com for assistance. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Powered by JazzHR 1Di7hi35fb
    $36k-63k yearly est. 3d ago

Learn more about remote support specialist jobs

Do you work as a remote support specialist?

What are the top employers for remote support specialist in LA?

Top 2 Remote Support Specialist companies in LA

  1. Ochsner Health

  2. Datavant

Job type you want
Full Time
Part Time
Internship
Temporary

Browse remote support specialist jobs in louisiana by city

All remote support specialist jobs

Jobs in Louisiana