Remote support specialist jobs in Louisiana - 278 jobs

Essential Duties & Responsibilities: * Assumes responsibility for your communication efforts, both internal to John H. Carter Co., Inc. and external, to ensure that all parties/stakeholders have a clear understanding as to accuracy and timeliness requirements * Schedule and complete installations, patches and upgrades * Perform on-the-spot client/server maintenance and troubleshooting * Application support and troubleshooting of MS Windows platforms * Provide user support in the installation, setup and maintenance of MS Office Application Suite and its components * Able and willing to be part of a call-out schedule to provide troubleshooting and resolution activities both remotely and at location (when required) * Ability to work independently in a fast-paced environment * Follow John H. Carter Co., Inc. policies, procedures and methodologies. * Work collaboratively with development staff and support staff to maintain thorough knowledge of product capabilities, and to ensure that all communications between John H. Carter Co., Inc. and its stakeholders are precise. * Basic TCP/IP network troubleshooting, system installation /integration /implementation of new hardware and software components, run programs per standard operating procedures, print reports, and other tasks as directed by the IT Manager. Please note that this role is not eligible for Visa sponsorship/assistance at this time. PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means. If you wish to become an approved agency to assist us in our employment efforts, please submit your request to ***********************

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Join Us as a MineStar Application Specialist - Be at the Forefront of Autonomy Are you passionate about solving complex problems and delivering real-world solutions? Do you want a schedule that gives you the freedom to explore life outside of work? If you answered yes, then this is your opportunity to join our team that's transforming the future of mining. At Caterpillar, we're not just building machines-we're building the future. As a MineStar Application Specialist, you'll be based at the Asarco Ray Mine, working side-by-side with our customer to maintain a fleet of Caterpillar autonomous haul trucks. This is more than a job-it's a chance to influence change, drive innovation, and see the results of your work in real time. What Makes This Role Unique? * 7x7 Day/Night Shift Roster: Work hard for 7 days, then enjoy 7 days off. Travel, relax, recharge-your time is truly yours. * On-Site Impact: Be the go-to expert on-site, ensuring systems run smoothly and efficiently. * Innovation in Action: Collaborate with Caterpillar's engineering teams to identify and implement product improvements. * Hands-On Problem Solving: Troubleshoot, analyze, and optimize cutting-edge autonomous systems. What You'll Do * Support customers by providing product application expertise * Serve as customer consultant to help them improve operations using MineStar technology * People - Consult with site to ensure they have the correct organization to support mining technology * Process - Consult with site to ensure key processes are in place to support mining technology * Site Status - Benchmarks site performance using several metrics to ensure continuous improvement * Sets MineStar Best Practices and processes * Review site audits and provide recommendations * Mentor junior team members and train site staff. * Build and maintain dashboards using tools like Power BI. What You'll Bring: Technical Expertise in mining technology. Know how to obtain the most value out of our technology products to increase customer satisfaction. Problem-Solving Mindset to identify root causes and drive solutions. Determine the correct direction to solve critical customer issues. Communication & Collaboration Skills to work effectively with cross-functional teams and customers. Analytical Skills: Proven experience in building and maintaining dashboards using tools like Power BI to enhance visibility and support data-driven decision-making. Top Candidates will also have: Degree in Mining Engineering. Experience with MineStar systems and autonomous mining technology. Hands-on experience in a mine-site or camp environment. Self-starter with a passion for innovation and continuous improvement. Demonstrated ability to work independently, to communicate effectively and to influence others in the work group, dealer personnel and customers are highly desired. Excellent interpersonal skills are essential to deal with sensitive issues and/or persuade others inside and outside the company to take specific action. Additional Information: This role is a customer site-based position at Asarco Ray Mine located in Kearny, AZ. Company housing is not provided. However, we do offer shuttle transportation with pick‑up locations available in Mesa, AZ and Tucson, AZ. Minestar Application Specialists work a 7x7-off day shift roster. This position requires working 12‑hour shifts in a fast‑paced, hands‑on environment. If your scheduled shift falls on a federal holiday, you will be required to work that day. Sponsorship is not available for this position. Domestic relocation is available. Summary Pay Range: $87,480.00 - $131,280.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. * Medical, dental, and vision benefits* * Paid time off plan (Vacation, Holidays, Volunteer, etc.)* * 401(k) savings plans* * Health Savings Account (HSA)* * Flexible Spending Accounts (FSAs)* * Health Lifestyle Programs* * Employee Assistance Program* * Voluntary Benefits and Employee Discounts* * Career Development* * Incentive bonus* * Disability benefits * Life Insurance * Parental leave * Adoption benefits * Tuition Reimbursement * These benefits also apply to part-time employees Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** Posting Dates: December 18, 2025 - January 21, 2026 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community.

The Field Specialist position is a very demanding, hands-on job that makes the use of the latest technologies to deliver effective tubular running solutions to Weatherford's clients. This technology requires a skilled workforce that can be trained to deliver high service quality with no oversights. To achieve this the Field Specialist, need to be detailed focused, process driven, and dedicated to always following the Weatherford's processes and procedures. Entry and intermediate level roles will receive direct supervision in support of their duties and assignments. Senior level roles will not only provide direction to junior levels but may also be required to use their extensive knowledge and experience to troubleshoot or resolve complex technical issues and make recommendations to improve operational performance. Field Specialist main responsibility will be to aid the Rig Systems Specialist before, during, and after all tubular running operations with any duties needed to complete the operation. This includes helping RSS testing of necessary equipment before the start of the job, checking equipment inventory, and providing feedback to Shorebase if needed. Depending on the level of knowledge and experience, the Field Specialist roles may change during the operation depending on the needs of the client. After the operation, the Field Specialist may be required to perform post job maintenance or prepackaging planning for transiting equipment back to Shorebase. SAFETY, SECURITY & COMPLIANCE Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company's Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company's Rules to Live By Places Quality, Health & Safety, Security and Protection of the Environment as core values while never intentionally placing employees, our processes, customers, or the communities in which we live and work at risk Seeks continual improvement in Health, Safety, Security & Protection of the Environment, considering responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations Maintain any annual training certifications sole responsibly Maintain good standings with the Weatherford sanctioned driver's policy QUALITY Maintains service quality as an immediate priority when working across all areas of the business and continually seeks areas for improvement Responsible for being familiar with the Company's Quality policies and taking an active role in the compliance and improvement of Weatherford's Management System Demonstrates knowledge and understanding of all policies & procedures, related operational & non-operational documentation, supports systems, complies with all Technical Work Instructions and Test Procedures, carrying out work OPERATIONAL REQUIREMENTS Be available 24 hours a day and must return all phone calls from the Customer Service Team within 2 hours of the first call. Failure to do so twice per quarter will result in disciplinary action in accordance with HR guidelines. Use Weatherford email as the primary source of communication and must check emails every 24 hours and respond if necessary. Remain current on ALL specific safety training. Expired safety training will result in the loss of work and disciplinary action in accordance with HR guidelines. Maintain professional manner and appearance in Weatherford apparel when at and traveling to and from client location Provide the Customer Service Team with all necessary documentation needed by the client within 4 hours of the request. Failure to do so will result in loss of work and possible disciplinary action in accordance with HR guidelines. Provide all necessary information when using 3rd party transportation to and from client locations. Must adhere to Weatherford's Travel, Meals, and Entertainment Business Practice when traveling Understand and adhere to all of the Weatherford TRS Zero Tolerance Rules and Critical Rules to Work By Participate in the building/designing of Job Hazard Analysis with RSS for upcoming operations Test, operate, and maintain all Weatherford TRS equipment either at the R&M facility or at client locations Deliver superior Service Quality to the client by always following Weatherford's Operational Control Plan - Service Execution Provide accurate incident reports with detailed accounts of equipment failures within 24 hours back to shore base to facilitate speedy resolutions to the customer Ensure contact is made to shore base either directly or indirectly following an NPT event within 30 minutes. Where the roles are required, oversee, and provide leadership and mentorship to lower Field Specialist. When necessary, conduct operations on a project without a Rig Systems Specialist on location When necessary, provide support to operations at the R&M facility to meet the needs of the client Provide operations with technical knowledge to help meet the needs of current or future jobs Perform installation of complex or nonstandard equipment at client locations Must be assessed competent in all assigned operational competencies in the Weatherford Competence Assurance Process (WCAP) program. Maintain and have readily available at all times the Weatherford supplied laptop with up-to-date Technical Work Instructions Assist RSS in providing accurate and complete Job reports back to operations in a timely manner PEOPLE & DEVELOPMENT Employees should regularly engage with their line manager to discuss their performance, objectives, and opportunities to enhance their skills and experience to support their career potential as outlined in Nextgen: Tubular Running Services Field Specialist Career Path Develop positive relationships with clients to ensure excellent customer satisfaction Always represent Weatherford by maintaining a positive attitude and professional demeaner while interacting with Clients Fundamentals of Mechanics, Electricity, Electronics, Pneumatics, and/or Hydraulics REQUIRED 2+ years tubular running services experience 2+ or more years related experience in the Oil and Gas industry Demonstrate a good mechanical aptitude and a desire to learn Have effective computer skills with competence in basic Microsoft Office programs High School diploma (or Secondary School Diploma or equivalent) as minimum. General product knowledge Mechanical ability necessary to perform repairs and troubleshooting issues on equipment Valid Driver license Have a current Transportation Worker Identification Credential (TWIC) or the ability to obtain 2 years College degree - Preferred SKILLS Basic Mathematics Skills Computer fundamentals Self-starter and self-motivator Critical thinking for complex problem solving Active listener & learner Good reading and writing skills Strong judgment, and decision-making to be in line with policies & procedures Time management Quality Control Analysis to ensure the product meets required standards Service Orientation ABILITIES Physically capable of undertaking the tasks required to perform the role Information & task ordering & ability to identify when a problem may occur and, where possible, to understand the solution Ability to react effectively and efficiently in operating tools and machinery Ability to imagine how tools and products will look when preparing for assembly, repair, or modifications Travel Requirement: This role may require domestic and potentially international travel of up to: 100%

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

The IT Technician provides essential Help Desk and technical support for Sunrise Children's Foundation (SCF), ensuring staff can effectively use technology to perform their work. This role focuses on Tier I and Tier II support, assisting with troubleshooting, installations, account access, and device setup. The IT Technician works closely with the Lead IT Technician and IT management to maintain equipment, software, and security systems across multiple SCF sites while developing technical documentation and supporting users through training and responsive service. RESPONSIBILITIES/DUTIES (including but not limited to): Serve as the first point of contact for employees seeking technical assistance in person, by phone, email, or through remote support software Manage and resolve tickets through the organization's cloud-based ticketing system (E-WorkOrders). Diagnose and resolve Tier I and Tier II issues, including account access, printing, email, network connectivity, and application errors. Assist with installing, configuring, and maintaining desktops, laptops, tablets, and peripheral devices. Support setup and troubleshooting of workstations, printers, and other peripherals connected to local or cloud-based networks Assist with installing, configuring, and maintaining desktops, laptops, tablets, and peripheral devices. Monitor and report security alerts, phishing attempts, or device vulnerabilities to the Lead IT Technician. Maintain proper documentation of passwords, access credentials, and IT asset changes in accordance with SCF policies. Assist in preparing IT documentation, user guides, and standard operating procedures as directed. Maintain accurate inventory of IT assets, including computers, tablets, peripherals, and accessories. Assist with basic training for users on software, hardware, and IT best practices. Collaborate with the Lead IT Technician and department leadership to ensure consistent service delivery. Provide on-site and remote assistance across all SCF locations as needed (Las Vegas, Henderson, North Las Vegas, etc.). Work with other departments during organizational and fundraising events as directed. Perform other duties as assigned by the Lead IT Technician or IT & Facilities Director. Executing IT Support Technician responsibilities, including but not limited to setup and troubleshooting standard and non-standard computer software (IBM Security MaaS360, RemoteGhost, Office, Google Chrome, Adobe Reader, ChildPlus, NuancePDF, etc.). PHYSICAL REQUIREMENTS & WORKING CONDITIONS: Requires sustained attention to detail and the ability to sit for extended periods of time. Involves occasional standing, walking, squatting, or reaching. Requires manual dexterity and the ability to lift or move objects up to 50 pounds. Involves driving personal or company vehicles, navigating office/classroom/clinic environments, and effective communication skills. Reasonable accommodations may be made available to qualifying employees to enable individuals with disabilities to perform the essential functions of their job. Qualifications Education & Work Experience High school diploma or equivalent is required. 6 months of IT support or related technical experience required. Preferred Bilingual (English- Spanish) speaking and writing skills preferred. 1 - 2 years of IT support work experience is preferred. Coursework or certification in IT, Information Systems, or a related field is preferred. Experience in non-profit or multi-site organizations is preferred. A valid Driver's License & clean driving record must be maintained throughout the duration of employment with SCF. Skills & Abilities Maintain a positive attitude towards others and interact tactfully and discreetly. Knowledge of Microsoft Windows 10/11, Microsoft 365, and Active Directory user management. Familiarity with Intune device management, basic networking, and endpoint security concepts. Competence in installing and troubleshooting hardware, software, and peripherals. Basic understanding of networking (TCP/IP, DNS, DHCP, VPNs). Experience with ticketing systems, such as E-WorkOrders or similar platforms. Strong troubleshooting and communication skills. Benefits Medical Insurance Dental Insurance Vision Insurance Supplementary Benefits Employer Paid Life Insurance Employer Paid Short-term and Long-term Disability PTO with Accrual Starting at Hire 401(k) with a match COVID Paid Sick Leave 10 Paid Holidays Hardship Assistance Fund Employee Assistance Program (EAP) Wellness Programs

This is an in person job. No remote work. Purpose of Position- The IT Support Specialist is responsible for providing comprehensive technical support and maintenance for all IT systems and equipment, with a specialized focus on Apple products. This role ensures the efficient operation of technology infrastructure, including hardware, software, and network components, while also overseeing the maintenance, configuration, and programming of Apple devices and related systems at the direction of the IT Manager. The IT Support Specialist proactively identifies and resolves technical issues, implements solutions, and contributes to the overall effectiveness and security of the organization's technology environment. Essential Duties/Responsibilities Oversees, installs and maintains all computer systems. Works with users to create and manage network interconnections. Trains or arranges training for individual employees on systems and basic corporate systems such as email and office applications. Assists users with transitions to new computerized systems as well as new telecommunication systems. Evaluates, answers inquiries, diagnoses and resolves operational problems. Provides support for employee-owned devices. Provides support for all interdepartmental and centralized applications. Maintains records on computer equipment and peripherals. Updates knowledge of system hardware and software and recommends upgrades when necessary. Responsible for all first level Apple systems specifically related to troubleshooting, configuring, and maintenance. Works closely with users to analyze computer needs. Reviews and evaluates hardware and software alternatives for computers and recommends solutions or options. Performs analyses and other administrative work for departmental functions, including writing memoranda, instructions, or other materials as needed. Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Responsible for the safety of self, others, materials and equipment. This position requires regular use of a personal mobile device such as a smartphone or tablet. Other Duties/Responsibilities Strictly complies with IT budget protocols and spending limits, including guidelines for replacement or repair of equipment as well as purchasing of software or licenses at the direction of the IT Manager. Work with the IT Manager and Systems Administrator to ensure complete IT related coverage and compliance with current regulations and security standards. Job Qualifications Knowledge, Skill, and Ability: Ability to work independently and prioritize tasks/goals for self and others. Ability to work in a team environment with shared responsibilities. Effective written and verbal communication skills with individuals and groups at all professional levels. Effective and creative negotiator and problem solver. Possession of a valid driver's license and ability to meet Imagine! driving requirements. Experience with a variety of microcomputer products including Microsoft Office Professional products 2013, 2016, M365; M365 admin centers (Exchange, Teams, Intune, Security) Microsoft Exchange 2016, Windows operating systems 10 and 11. Microsoft server versions 2008, 2012 and 2016, 2022, and later. Microsoft SQL server versions 2003, 2012, 2016 and later. Strong knowledge of mac OS, Jamf Pro/School, Apple business/school manager, and related tools. Proficiency with scripting languages (Shell, Bash, or PowerShell) for automation. Familiarity with Active Directory and IT service management tools/ticketing systems. Strong understanding of networking, security practices, and data protection. Training/Education: Bachelors degree in related field preferred. Certificates in IT related training accepted Ability and willingness to successfully complete Imagine training requirements. Experience: Combination of education and experience also considered. 2 years of troubleshooting or help desk experience preferred. Working Environment/Physical Activities Working conditions varies by location. Keyboard and mouse use: Up to 7 hours daily. Clear speaking and hearing for communication. Lifting: Up to 30 lbs independently, 60 lbs with assistance. Force exertion: Up to 15 lbs occasionally. Frequent sitting, repetitive motions, kneeling, twisting, and bending. Travel: Ability to drive to offsite locations for hardware delivery and user support. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employment at Imagine! is at-will, meaning that either the employee or Imagine! may terminate the employment relationship at any time, with or without cause or notice. Imagine! is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, protected veteran status, or any other legally protected status. We are committed to fostering an inclusive and diverse

Salesforce Help Desk Support Specialist to provide front-line support to Salesforce users across the organization. This role is responsible for monitoring and resolving support tickets through a proprietary ticketing system built within Salesforce, responding to user inquiries via email and phone, and ensuring timely and accurate issue resolution. Duties and Responsibilities include the following: Monitor and manage support tickets within a Salesforce-based ticketing system Respond to user requests submitted through tickets, email, and phone calls Troubleshoot and resolve common Salesforce-related issues, including: User access and permissions Data entry and record updates Reports and dashboards Page layouts and field visibility Accurately document issues, root causes, and resolutions in Salesforce Escalate complex issues to Salesforce Administrators or Developers when needed Ensure tickets are resolved within defined SLAs and properly closed Communicate clearly and professionally with users throughout the support process Identify recurring issues and recommend process improvements Maintain up-to-date knowledge of Salesforce features, internal processes, and support procedures Supervisory Responsibilities - This job has no supervisory responsibilities. Competencies - To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Collects, researches, and analyzes data; Exhibits ability to reason. Problem Solving - Demonstrates attention to detail; Identifies and resolves problems in a timely manner; Develops alternative solutions Technical Skills - Strives to continuously build knowledge and skills; Shares expertise with others. Proficiencies - Demonstrate ability to gain experience needed with Salesforce (and related managed packages), AutoRabit, JIRA, GitHub and other related CRM, LOS, and profitability software to enhance proficiencies. Interpersonal Skills/Customer Service - Exceptional interpersonal skills that involve internal and external contacts regarding company policies, procedures, and programs. Maintains confidentiality; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. Oral and Written Communication - Listens and gets clarification; Responds well to questions; Writes clearly and informatively; Able to read and interpret written information. Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed. Organizational Support - Follows policies and procedures; Completes analysts tasks correctly and on time; supports organization's goals and values. Judgment - Requires considerable independent judgement, investigation, developing original concepts, interpretation of information or coordination with others with substantial impact. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently. Professionalism - Reacts well under pressure; Treats others with respect and consideration regardless of their status or position. Quality and Quantity - Demonstrates accuracy and thoroughness; Monitors own work to ensure quality; Completes work in timely manner; Works quickly. Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality and Dependability - Is consistently at work and on time; Follows instructions, responds to management direction. Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's degree (B. A.) from four-year college or university in Information Technology or related field preferred; or relative combination of education and Salesforce experience. Required Qualifications and Skills Experience supporting users in Salesforce (Sales Cloud, Service Cloud, or custom environments) Strong troubleshooting and problem-solving skills Excellent verbal and written communication skills Ability to manage multiple tickets Customer-service mindset with a focus on issue resolution Preferred Qualifications and Skills Salesforce Administrator experience or certification (Admin or Advanced Admin preferred) Experience providing help desk support via phone and email Knowledge of the Salesforce security model, including profiles, permission sets, and roles Experience working with SLAs and ticket performance metrics Basic understanding of workflows, flows, or validation rules Working Conditions Regular interaction with internal business users Computer Skills To perform this job successfully, an individual should have knowledge of Salesforce, the Internet, Microsoft Word and Outlook. Intermediate to advanced knowledge of Microsoft Excel. Knowledge of Visual Basic helpful. Ability to use bank-specific software such as Docutreev, IBS etc. Ability to use basic office machines. Bank Culture/Customer Service Skills Promotes the Bank's culture, including the support of our Brand promise and Core Values. Ability and judgment to interact and communicate appropriately with other employees, customers and supervisor. Ability to serve customers, both internal and external, (community/public) in a manner that will reflect superior customer relations and enhance the overall marketing effort of Origin Bank. Physical Demands while performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to stand; walk and climb or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Noise level in the work environment is usually moderate. This reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Origin Bank shall, in its discretion, modify or adjust the position to meet the Bank's changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the Bank's sole discretion. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Know Your Rights Remote positions are intended to be filled in states within our footprint, which includes: Alabama, Florida, Louisiana, Mississippi, and Texas. Any exception to this policy requires further regulatory review and approval by management.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

IT Technician DEPARTMENT: Operations REPORTS TO: FLSA STATUS: Salaried, Exempt LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! Essential Duties and Responsibilities Provide day-to-day technical support for hardware, software, networks, and end-user systems, including troubleshooting and issue resolution Install, configure, and maintain desktops, laptops, printers, mobile devices, and related IT equipment Monitor system performance and escalate complex technical issues to senior IT staff or vendors as needed Support user onboarding and offboarding, including account setup, access management, and equipment deployment Maintain accurate documentation of incidents, solutions, and IT inventory to ensure compliance with internal standards. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate or bachelor's degree in information technology, Computer Science, or a related field, or equivalent hands-on experience 1-3 years of experience providing technical support in a help desk, desktop support, or IT operations environment Skills and Abilities Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve hardware, software, and network issues efficiently Customer-service mindset with clear communication skills to support users with varying levels of technical knowledge Ability to manage multiple support requests, prioritize tasks, and work effectively in a fast-paced environment Attention to detail with strong documentation skills to accurately track issues, solutions, and IT assets COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site or Remote (Venue/Location) PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Install, configure, troubleshoot, and upgrade: operating systems, software applications, and hardware. Provide assistance, support, and training, for end users in administrative, professional, and mill operations environments. Develop and maintain knowledge of the features and operation of a wide variety of end-user software and related hardware. Install, configure, and upgrade desktop/server hardware and peripherals. Write and maintain system documentation. Maintain confidentiality with regard to information being processed, stored or accessed by the network. Select from among authorized procedures and seek assistance when guidelines are inadequate, or deviations are proposed. Work as a team member to ensure connectivity and compatibility among systems. Perform other duties as may be assigned within the IT areas of responsibility. Basic Qualifications: College Degree, or equivalent work experience in related job function. Experience in applying a number of different end-user tools, knowledge of features and operations of administrative and technical end-user products, understand the capabilities and operation of personal computer/server/network operating systems. Preferred Qualifications: Prefer bachelor's degree in IT field and more than 3 years of experience in related job function. Experience in repair and maintenance of computer systems and network equipment preferred. The successful candidate will possess effective communication, interpersonal, customer service, and problem identification and resolution skills. Uses solid team work and collaboration skills.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. Saronic is seeking a talented and organized IT Technician. This role is responsible for advanced technical support across various IT systems and networks. The ideal candidate will have a strong technical foundation, exceptional troubleshooting abilities, and the ability to work independently and as part of a team. You will be responsible for resolving technical issues, performing system maintenance, and ensuring the overall health of Saronic's IT infrastructure. Key Responsibilities Provide support for hardware, software, and network issues, including desktops, laptops, servers, printers, and mobile devices Troubleshoot and resolve escalated technical issues, ensuring timely and effective solutions. Assist with network configurations, including routers, switches, firewalls, and VPNs. Perform routine system maintenance, including software updates, security patches, and backups. Administer and troubleshoot Active Directory, Office 365, and cloud-based services. Provide guidance and mentoring to Tier 1 technicians to enhance their technical skills and customer service. Document and track support tickets using a helpdesk management system, ensuring resolutions are well-documented. Maintain up-to-date knowledge of emerging IT trends and technologies to provide innovative solutions. Collaborate with senior IT staff on complex technical projects, migrations, and system upgrades. Ensure adherence to security best practices, including data protection and access control. Work closely with cross-functional teams, including IT, sales, engineering, and product development, to ensure alignment on objectives and messaging. Qualifications Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 3+ years of experience in a technical support or similar IT role. Proficiency in troubleshooting hardware, software, and networking issues. Experience with Windows and mac OS operating systems, Active Directory, Office 365, and cloud services. Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, etc.). Familiarity with ticketing systems and helpdesk management tools. Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users. Problem-solving mindset with attention to detail and a strong ability to prioritize tasks. IT certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus. Preferred Qualifications: Familiarity with Department of Defense (DoD) or military industry projects. Knowledge of autonomous systems or maritime technology. Physical Demands Prolonged periods of sitting at a desk and working on a computer. Occasional standing and walking within the office. Manual dexterity to operate a computer keyboard, mouse, and other office equipment. Visual acuity to read screens, documents, and reports. Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies. Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages). This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3) . Benefits:Medical Insurance: Comprehensive health insurance plans covering a range of services Saronic pays 100% of the premium for employees and 80% for dependents Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents Time Off: Generous PTO and HolidaysParental Leave: Paid maternity and paternity leave to support new parents Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses Retirement Plan: 401(k) plan Stock Options: Equity options to give employees a stake in the company's success Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3) . Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

**What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities. This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Responsibilities:** + Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments. + Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies. + Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning. + Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections. + Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability. + Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits. + Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership. + Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices. **Qualifications:** + Bachelor's degree preferred or equivalent work experience preferred + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred. + 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs + Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud + Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau + Advanced experience in writing complex SQL queries, stored procedures, etc + Experience in connecting analytic applications to GCP data stores such as BigQuery. + Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus + Preferred to have prior experience in Collibra and Atscale. + Experience with CI/CD pipelines such as Concourse, Jenkins is a plus + Google Cloud Platform or any BI tool administration certification is a plus **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Provide in-depth training onsite and using remote Web sessions.# This is done under the direction of the Chief Information Officer.# The ability to efficiently accomplish assigned duties and projects are a necessity.# # Minimum Qualifications # Education Associate#s Degree or equivalent experience # Experience Five years of I.T. experience, preferably with at least two (2) years# experience in a healthcare setting. # Knowledge, Skills, and Abilities Ability to diagnose issues, install updates and customize Windows desktop systems in order to meet company requirements. Knowledge of mobile phone Operating Systems to customize and configure for employee#s use. Proficiency in Microsoft Office applications required. Ability to type and use computers with efficiency to accomplish required tasks. Excellent communication skills with proven ability to master new technologies and instruct others on its use. Strong organizational skills with proven ability to effectively manage projects effectively. Ability to learn and understand the inner workings of software/programs and use that knowledge to customize to organization needs Experience with Electronic Medical Records systems preferred. High level of ethics in maintaining patient and employee confidentiality. Ability to maintain courteous and customer-oriented demeanor in a crisis situation and acts responsibly to resolve or defuse the situation. Ability to adapt well to change. Ability to work closely with co-workers. # I: Essential Duties/Responsibilities (Position): ########### Technical Software Install and test new desktop software. Ensure that desktop software is installed properly and kept up to date. Troubleshoot desktop application issues and work to prevent the same problems from happening on other PCs in the network. Identify and eliminate malicious software (malware) on desktop computers (such as spyware, adware, and viruses). Input support requests in database for tracking and documentation purposes. # Hardware Check new computer equipment on arrival to ensure it works properly. Install and maintain computers and peripheral equipment, such as scanners, monitors, printers, copiers and projectors. Work as a liaison with outside technical support departments to resolve co-worker issues. Communicate with external suppliers for repair of equipment under warranty or maintenance contract. Assist with troubleshooting and maintaining of company telephone systems and peripherals. Keeps equipment inventory database up-to-date. This position offers a 4-day work week schedule to support work#life balance while maintaining full-time benefits. # Position Summary: Provide in-depth training onsite and using remote Web sessions. This is done under the direction of the Chief Information Officer. The ability to efficiently accomplish assigned duties and projects are a necessity. Minimum Qualifications Education Associate's Degree or equivalent experience Experience Five years of I.T. experience, preferably with at least two (2) years' experience in a healthcare setting. Knowledge, Skills, and Abilities * Ability to diagnose issues, install updates and customize Windows desktop systems in order to meet company requirements. * Knowledge of mobile phone Operating Systems to customize and configure for employee's use. * Proficiency in Microsoft Office applications required. * Ability to type and use computers with efficiency to accomplish required tasks. * Excellent communication skills with proven ability to master new technologies and instruct others on its use. * Strong organizational skills with proven ability to effectively manage projects effectively. * Ability to learn and understand the inner workings of software/programs and use that knowledge to customize to organization needs * Experience with Electronic Medical Records systems preferred. * High level of ethics in maintaining patient and employee confidentiality. * Ability to maintain courteous and customer-oriented demeanor in a crisis situation and acts responsibly to resolve or defuse the situation. * Ability to adapt well to change. * Ability to work closely with co-workers. I: Essential Duties/Responsibilities (Position): Technical * Software * Install and test new desktop software. * Ensure that desktop software is installed properly and kept up to date. * Troubleshoot desktop application issues and work to prevent the same problems from happening on other PCs in the network. * Identify and eliminate malicious software (malware) on desktop computers (such as spyware, adware, and viruses). * Input support requests in database for tracking and documentation purposes. * Hardware * Check new computer equipment on arrival to ensure it works properly. * Install and maintain computers and peripheral equipment, such as scanners, monitors, printers, copiers and projectors. * Work as a liaison with outside technical support departments to resolve co-worker issues. * Communicate with external suppliers for repair of equipment under warranty or maintenance contract. * Assist with troubleshooting and maintaining of company telephone systems and peripherals. * Keeps equipment inventory database up-to-date. This position offers a 4-day work week schedule to support work-life balance while maintaining full-time benefits.

Essential Duties & Responsibilities: Assumes responsibility for your communication efforts, both internal to John H. Carter Co., Inc. and external, to ensure that all parties/stakeholders have a clear understanding as to accuracy and timeliness requirements Schedule and complete installations, patches and upgrades Perform on-the-spot client/server maintenance and troubleshooting Application support and troubleshooting of MS Windows platforms Provide user support in the installation, setup and maintenance of MS Office Application Suite and its components Able and willing to be part of a call-out schedule to provide troubleshooting and resolution activities both remotely and at location (when required) Ability to work independently in a fast-paced environment Follow John H. Carter Co., Inc. policies, procedures and methodologies. Work collaboratively with development staff and support staff to maintain thorough knowledge of product capabilities, and to ensure that all communications between John H. Carter Co., Inc. and its stakeholders are precise. Basic TCP/IP network troubleshooting, system installation /integration /implementation of new hardware and software components, run programs per standard operating procedures, print reports, and other tasks as directed by the IT Manager. Please note that this role is not eligible for Visa sponsorship/assistance at this time. PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means. If you wish to become an approved agency to assist us in our employment efforts, please submit your request to ***********************

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Are you a recent graduate in Mining Engineering or Computer Science looking to start your career in mining technology? Join us as a MineStar Application Specialist and help transform the future of mining operations. You'll work with Cat MineStar Command for Hauling, supporting autonomous haulage systems that keep fleets of CAT trucks running safely and efficiently. This position is based at the Asarco Ray Mine in Arizona, working closely with a key customer. Your schedule will align with the customer's roster and may vary based on project needs. Why You'll Love This Role: * Innovative Technology: Be part of a team pioneering autonomous mining solutions. * Global Impact: Collaborate with leading mining companies and influence industry standards. * Career Development: Access structured training, mentorship, and growth opportunities within a global organization. * Work-Life Balance: Flexible scheduling aligned with customer operations. What You'll Do: * Support Autonomous Systems: Assist in implementing and optimizing MineStar Command for Hauling performance. * Champion Safety: Promote safety best practices in autonomous operations. * Continuous Improvement: Contribute to projects that enhance mining efficiency and technology adoption. * Collaborate: Work closely with internal teams and customers to provide technical support and solutions. * Quality Assurance: Help with hardware/software installation and configuration, ensuring QA/QC standards. * Analyze & Report: Collect data, benchmark system performance, and identify improvement opportunities. What We're Looking For: Technical Excellence: Experience in mining technology, automation, and data-driven solutions. Problem-Solving Skills: Ability to analyze challenges and propose innovative solutions. Communication: Strong interpersonal skills and ability to work in a team environment. Adaptability: Comfortable working in dynamic, fast-paced settings. Top Candidates will also have: Bachelor Degree in Mining Engineering or Computer Science. Familiarity with mining operations or technology systems. Exposure to programming, networking, or fleet management systems. Additional Information: This role is a customer site-based position at Asarco Ray Mine located in Kearny, AZ. Company housing is not provided. However, we do offer shuttle transportation with pick‑up locations available in Mesa, AZ and Tucson, AZ. Minestar Application Specialists work a 7x7-off day shift roster. This position requires working 12‑hour shifts in a fast‑paced, hands‑on environment. If your scheduled shift falls on a federal holiday, you will be required to work that day. Sponsorship is not available for this position. Domestic relocation is available. Summary Pay Range: $79,800.00 - $119,760.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. * Medical, dental, and vision benefits* * Paid time off plan (Vacation, Holidays, Volunteer, etc.)* * 401(k) savings plans* * Health Savings Account (HSA)* * Flexible Spending Accounts (FSAs)* * Health Lifestyle Programs* * Employee Assistance Program* * Voluntary Benefits and Employee Discounts* * Career Development* * Incentive bonus* * Disability benefits * Life Insurance * Parental leave * Adoption benefits * Tuition Reimbursement * These benefits also apply to part-time employees Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** Posting Dates: December 18, 2025 - January 21, 2026 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Salesforce Help Desk Support Specialist to provide front-line support to Salesforce users across the organization. This role is responsible for monitoring and resolving support tickets through a proprietary ticketing system built within Salesforce, responding to user inquiries via email and phone, and ensuring timely and accurate issue resolution. Duties and Responsibilities include the following: * Monitor and manage support tickets within a Salesforce-based ticketing system * Respond to user requests submitted through tickets, email, and phone calls * Troubleshoot and resolve common Salesforce-related issues, including: * User access and permissions * Data entry and record updates * Reports and dashboards * Page layouts and field visibility * Accurately document issues, root causes, and resolutions in Salesforce * Escalate complex issues to Salesforce Administrators or Developers when needed * Ensure tickets are resolved within defined SLAs and properly closed * Communicate clearly and professionally with users throughout the support process * Identify recurring issues and recommend process improvements * Maintain up-to-date knowledge of Salesforce features, internal processes, and support procedures Supervisory Responsibilities - This job has no supervisory responsibilities. Competencies - To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Collects, researches, and analyzes data; Exhibits ability to reason. Problem Solving - Demonstrates attention to detail; Identifies and resolves problems in a timely manner; Develops alternative solutions Technical Skills - Strives to continuously build knowledge and skills; Shares expertise with others. Proficiencies - Demonstrate ability to gain experience needed with Salesforce (and related managed packages), AutoRabit, JIRA, GitHub and other related CRM, LOS, and profitability software to enhance proficiencies. Interpersonal Skills/Customer Service - Exceptional interpersonal skills that involve internal and external contacts regarding company policies, procedures, and programs. Maintains confidentiality; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. Oral and Written Communication - Listens and gets clarification; Responds well to questions; Writes clearly and informatively; Able to read and interpret written information. Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed. Organizational Support - Follows policies and procedures; Completes analysts tasks correctly and on time; supports organization's goals and values. Judgment - Requires considerable independent judgement, investigation, developing original concepts, interpretation of information or coordination with others with substantial impact. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently. Professionalism - Reacts well under pressure; Treats others with respect and consideration regardless of their status or position. Quality and Quantity - Demonstrates accuracy and thoroughness; Monitors own work to ensure quality; Completes work in timely manner; Works quickly. Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality and Dependability - Is consistently at work and on time; Follows instructions, responds to management direction. Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's degree (B. A.) from four-year college or university in Information Technology or related field preferred; or relative combination of education and Salesforce experience. Required Qualifications and Skills * Experience supporting users in Salesforce (Sales Cloud, Service Cloud, or custom environments) * Strong troubleshooting and problem-solving skills * Excellent verbal and written communication skills * Ability to manage multiple tickets * Customer-service mindset with a focus on issue resolution Preferred Qualifications and Skills * Salesforce Administrator experience or certification (Admin or Advanced Admin preferred) * Experience providing help desk support via phone and email * Knowledge of the Salesforce security model, including profiles, permission sets, and roles * Experience working with SLAs and ticket performance metrics * Basic understanding of workflows, flows, or validation rules * Working Conditions * Regular interaction with internal business users Computer Skills To perform this job successfully, an individual should have knowledge of Salesforce, the Internet, Microsoft Word and Outlook. Intermediate to advanced knowledge of Microsoft Excel. Knowledge of Visual Basic helpful. Ability to use bank-specific software such as Docutreev, IBS etc. Ability to use basic office machines. Bank Culture/Customer Service Skills Promotes the Bank's culture, including the support of our Brand promise and Core Values. Ability and judgment to interact and communicate appropriately with other employees, customers and supervisor. Ability to serve customers, both internal and external, (community/public) in a manner that will reflect superior customer relations and enhance the overall marketing effort of Origin Bank. Physical Demands while performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to stand; walk and climb or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Noise level in the work environment is usually moderate. This reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Origin Bank shall, in its discretion, modify or adjust the position to meet the Bank's changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the Bank's sole discretion. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Know Your Rights Remote positions are intended to be filled in states within our footprint, which includes: Alabama, Florida, Louisiana, Mississippi, and Texas. Any exception to this policy requires further regulatory review and approval by management.

Job DescriptionSaronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. Saronic is seeking a talented and organized IT Technician. This role is responsible for advanced technical support across various IT systems and networks. The ideal candidate will have a strong technical foundation, exceptional troubleshooting abilities, and the ability to work independently and as part of a team. You will be responsible for resolving technical issues, performing system maintenance, and ensuring the overall health of Saronic's IT infrastructure. Key Responsibilities Provide support for hardware, software, and network issues, including desktops, laptops, servers, printers, and mobile devices Troubleshoot and resolve escalated technical issues, ensuring timely and effective solutions. Assist with network configurations, including routers, switches, firewalls, and VPNs. Perform routine system maintenance, including software updates, security patches, and backups. Administer and troubleshoot Active Directory, Office 365, and cloud-based services. Provide guidance and mentoring to Tier 1 technicians to enhance their technical skills and customer service. Document and track support tickets using a helpdesk management system, ensuring resolutions are well-documented. Maintain up-to-date knowledge of emerging IT trends and technologies to provide innovative solutions. Collaborate with senior IT staff on complex technical projects, migrations, and system upgrades. Ensure adherence to security best practices, including data protection and access control. Work closely with cross-functional teams, including IT, sales, engineering, and product development, to ensure alignment on objectives and messaging. Qualifications Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 3+ years of experience in a technical support or similar IT role. Proficiency in troubleshooting hardware, software, and networking issues. Experience with Windows and mac OS operating systems, Active Directory, Office 365, and cloud services. Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, etc.). Familiarity with ticketing systems and helpdesk management tools. Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users. Problem-solving mindset with attention to detail and a strong ability to prioritize tasks. IT certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus. Preferred Qualifications: Familiarity with Department of Defense (DoD) or military industry projects. Knowledge of autonomous systems or maritime technology. Physical Demands Prolonged periods of sitting at a desk and working on a computer. Occasional standing and walking within the office. Manual dexterity to operate a computer keyboard, mouse, and other office equipment. Visual acuity to read screens, documents, and reports. Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies. Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages). This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3) . Benefits:Medical Insurance: Comprehensive health insurance plans covering a range of services Saronic pays 100% of the premium for employees and 80% for dependents Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents Time Off: Generous PTO and HolidaysParental Leave: Paid maternity and paternity leave to support new parents Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses Retirement Plan: 401(k) plan Stock Options: Equity options to give employees a stake in the company's success Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3) . Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.