Remote support specialist jobs in Manchester, NH - 461 jobs

This position is for a Registered Nurse Clinical Support Specialist responsible for developing and implementing educational programs to support nursing staff across hospital units. The role involves orienting, mentoring, and providing ongoing professional development to ensure compliance with nursing standards and enhance patient care quality. The specialist collaborates with nursing leadership and participates in quality improvement and policy development within a multi-hospital healthcare system. Tenet Massachusetts is seeking a Registered Nurse (RN) Clinical Support Specialist for a nursing job in Natick, Massachusetts. Job Description & Requirements Specialty: Clinical Support Specialist Discipline: RN Duration: Ongoing 36 hours per week Shift: 12 hours Employment Type: Staff MetroWest Medical Center is the largest community health care system between Worcester and Boston. MetroWest Medical Center is committed to providing high quality, comprehensive care, at a location close to home. The 307-bed regional healthcare system includes Framingham Union Hospital, Leonard Morse Hospital in Natick and the MetroWest Wellness Center. MetroWest Medical Center has been named to the 2019 America's 100 Best Hospitals List by Healthgrades. Onboarding Process: Please be advised that candidates must successfully complete a background check and pre-employment health screening which includes a drug screen. Position Summary: Under the guidance of the Market Education Director, the Nursing Educator collaborates with facility/market nursing leadership and staff across departments to assess, plan, develop, implement, facilitate, evaluate, and revise educational programming for all levels of nursing personnel and non-nursing personnel as indicated or requested. The educator acts as a key resource in the orientation and continuing education of nursing staff at Tenet Healthcare. The Nursing Educator implements a comprehensive education program for his/her assigned units while following and contributing to Tenet educational goals and vision. Educational programs typically include, but are not limited to, orientation, continuing education, and in-services. Other services may include, but are not limited to, process, performance and service-delivery consultation, and contributions to the organization through councils, committees, and workgroups. Job Responsibilities: Supports the educational needs for assigned units/clinics including classroom, clinical experiences, and learning technologies. Implements Tenet comprehensive education programs to meet the orientation and ongoing competency needs and professional development needs of the nursing staff, with specific focus for his/her units/clinics, which supports the Tenet model of professional nursing practice. Ensures all program/course revisions meet the Department of Nursing and regulatory expectations and standards. Adheres to national education practice standards and stays abreast of current research into nursing education practice. Programs are executed and revised based on adult learning principles, organizational, and learning theory consistent with Tenet endorsed philosophy and direction. Provides consultation to enhance continuing education, professional development opportunities and mentorship opportunities; delivers/coordinates other educational programs as directed (e.g., Grand Rounds, in-services, continuing education, job-specific and specialty curricula) to support competence and professional growth of Tenet nursing staff. Provides leadership to preceptors and serves as a role model through educational programs and ongoing coaching and mentoring. Serves as a facilitator to nurse residents and actively mentors and supports their growth in the profession and clinical practice. Participates in continuing education provider unit learning. Evaluates nursing education activities, which qualify for continuing education credit. Participates in activities to keep abreast of the changes to market/facility policies/procedures of the provider unit, and the expectations of the educator role. Assists in development of clinical policies and procedures as requested. Provides guidance, resources, and knowledge for professional growth of others. Mentors colleagues, other nurses, students, and others as appropriate. Participates in quality performance improvement activities. Performs other duties as assigned/required. Medical/Surgical Services - Covers Services but not limited to: Surgery/Ortho; Inpatient Rehab; Wound; Bariatrics; Vein and Liver Clinics; Adult Infusion Clinical; Lab. Accountable for the Projects, such as but not limited to: BLS; Accucheck; and Fall Prevention Program. Qualifications: Education: Required: Bachelor's degree in nursing, nursing education, or related specialty Experience: Preferred: 1 year of nursing experience in an acute care setting Certifications: Required: Current state licenses and certifications Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. Tenet Mass Job ID #. Posted job title: RN Clinical Educator FT Days About Tenet Massachusetts Facilities: Saint Vincent Hospital - Worcester, MA MetroWest Medical Center - Framingham, MA Leonard Morse Hospital - Natick, MA (part of MWMC) MA - SVH Tenet's Saint Vincent Hospital has been providing high-quality health care to Worcester and the surrounding communities for more than 125 years. At Saint Vincent Hospital, we believe you should have access to the treatments you need without having to travel far from home. We are proud to have been the first hospital in central Massachusetts to offer robotically assisted surgical procedures and minimally invasive, computer-assisted joint replacements. Among the distinctions that we have received include our designations as a Blue Distinction Center for Cardiac Services, Bariatric Surgery, and both Knee and Hip Replacement. We continue to be leaders in state-of-the-art treatments like our CyberKnife Radiosurgery, and our Cardiac Rehabilitation Program which offers a unique, specialized approach to overcoming heart health challenges. Healthgrades awarded Saint Vincent Hospital #1 in Cardiology in the state and one of America's 100 Best Hospitals for Coronary Intervention in 2023 and 2024, which puts Saint Vincent Hospital in the top 5% of hospitals nationwide for coronary intervention. At Saint Vincent Hospital, you can grow your career skills through a wide range of specialties, and help support the overall health of our community. MA - MWMC Tenet's MetroWest Medical Center has been serving the community since we opened as the first public medical facility in Framingham in 1893. MetroWest Medical Center is comprised of Framingham Union Hospital and Leonard Morse Hospital, a unique behavioral health specialty center located in Natick dedicated to the mental health of our community. At Framingham Union Hospital, you'll find comprehensive health care services for your entire family including 24-hour emergency care, advanced cardiac care, high-tech cancer treatments, and advanced maternity care including our Special Care Level IIB nursery and high risky pregnancy care. MetroWest Medical Center was recognized by the Joint Commission with a Gold Seal of Approval, a symbol of quality that reflects our commitment to meeting performance standards and providing safe and effective patient care. Our skilled cardiac team has been recognized as one of Healthgrades' America's 100 best hospitals for Coronary Intervention and ranked among the top 5% in the nation for coronary interventional procedures in 2023. At MetroWest Medical Center, you can grow your career skills and be a vital member of our team dedicated to improving the health of our community. Benefits Medical benefits Dental benefits 401k retirement plan Keywords: Registered Nurse, Clinical Support Specialist, Nursing Educator, Hospital Nursing Education, Professional Nursing Development, Patient Care, Healthcare Education, Clinical Mentorship, Nursing Orientation, Medical-Surgical Nursing

The Database Support Specialist position combines strong database and analytical skills to work with the product owner, business team and development staff. The KAPS application utilizes a complex Microsoft SQL Server database system incorporating the application's business logic. The Database Support Specialist position will require some evening and weekend work, and occasional travel for Kelmar meetings. This is a remote position with the option to work in any of Kelmar's offices including Rockland, MA; Wakefield, MA; or Wilmington, DE. RESPONSIBILITIES AND DUTIES: Respond to database-related tickets, incidents, and issues Troubleshoot issues by debugging code and preparing appropriate changes Adhere to the KAPS Database standards and policies Work closely with the KAPS Support Team, Product Owner and Analysts, and Business Team to provide efficient yet thorough resolution to tickets Participate in code reviews Work with and support application developers in writing and implementing effective and accurate databased code and SQL queries Participate in team meetings and occasional onsite summits QUALIFICATIONS: A minimum of 2 years of demonstrated experience in Microsoft SQL Server, version 2012 or later Bachelor's degree in computer science, information technology, or relevant work experience Experience developing database systems according to documented standards, using a strong understanding of database normalization and the third normal form of database design Experience understanding database schemas, tables, views, procedures, functions, and system security Experience with integration with software version control systems a plus Experience debugging code and optimizing database objects Demonstrate effective communication skills, both written and verbal with strengths in documentation and logic The successful candidate will be meticulously organized and pay close attention to detail Ability to work well with a geographically dispersed team, using Kanban methodologies Candidates must be legally authorized to work in the U.S without sponsorship now and in the future SALARY & BENEFITS: Compensation for this role varies depending on several factors including work location, level of experience, and skill set. As required by applicable law, the hiring range for this position is $75,000 - $85,000. In addition, Kelmar provides the following benefits: Medical, Dental and Vision Insurance Flexible Spending Plans Basic Life, AD&D, and Voluntary Term Life Insurance Disability Insurance 401(k) Plan with Company Match Paid Parental Leave Paid Time Off Tuition Assistance Eligible for Discretionary Annual Bonus The rewards for this position are many. We offer a great working environment that provides for work/life balance and an excellent compensation and benefits package. Kelmar provides training and the opportunity for career advancement. Apply now to join our growing team! Kelmar Associates is an equal opportunity employer (function () { 'use strict'; social Share.init(); })();

Regional Operations Lead, Device Support Specialist Field Based / Full Time / Permanent At Novocure, every role contributes to extending the lives of people living with cancer. As our new Regional Operations Lead (Southeast), Device Support Specialist (DSS) you'll play a key part in this mission. This role will work under the direction of the Regional Manager, DSS to resolve short term operational challenges related to patient starts and ongoing support, while playing a key role implementing new or improved patient experience processes, driving new product launches, hybrid clinical trials, and overall process optimization. This role will also have responsibility for administrative management of the region. WHAT YOU'LL DO Responsible for operational activities including device logistics for patient start setup within the region. Manage, review, and approve monthly expenses for the DSS team. Ensure proper support and backup during patient starts for individual DSS. Work with Regional Manager, the US support functions, and Patient Experience leadership to implement national process and initiatives at the regional level, including, new indication launches, clinical trials, and general process changes. ABOUT YOU Minimum Requirement: Bachelor's degree with 2 Years experience as Device Support Specialist or similar. Associates degree with 5 Years experience as Device Support Specialist or similar. Primary residence must be within assigned region Ability to dedicate approximately 50% of time to travel each week, including overnight stays, for territory management Strong emotional intelligence and situational awareness. These additional qualifications are preferred Medical device or other patient support experience is a plus Must be very personable with good communication and organizational skills Positive, energetic and service-oriented disposition WHAT WE OFFER This pay range which Novocure expects to pay for this role at the time of this posting is $65,600 - $80,000/yr. This position may also be eligible for an annual bonus and restricted stock unit grant in addition to a full range of benefits. Individual compensation within this range depends on a variety of factors, including, but not limited to, prior education and experience, job-related knowledge and skills demonstrated. NOVOFLEX We offer a flexible, trust-based hybrid working model for most of our office-based roles. Employees are asked to be in the office an average of three days per week, with the flexibility to choose which days' work best for them. We understand that life is not always predictable, so if you need to adjust your schedule, such as leaving early or starting late occasionally, we trust you to balance your time in a way that works for both you and Novocure. ABOUT NOVOCURE: Novocure is a company with a powerful mission, to extend the lives of people living with some of the most aggressive forms of cancer. Here your work will have a direct impact on patients and those who care about them. Join a team of passionate, collaborative people who support each other, challenge one another, and innovate together. Here, you'll connect, grow, and make a real difference. We're a company with the drive of a startup and the strength that comes with 25 years of success. Novocure operates at a rare crossroad, where advanced medical technology converges with cutting-edge biotechnology. We are the only company to develop and commercialize Tumor Treating Fields (TTFields), a proprietary, groundbreaking therapy designed to disrupt cancer cell division. With us you will find a unique combination of laboratory research work alongside engineering development of advanced technologies. This fusion of disciplines positions us as true pioneers in oncology innovation, leading a new frontier in the treatment of aggressive cancers. Our patient-forward values - innovation - focus - drive - courage - trust - empathy #LI-RJ1 Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email If you're excited about this role, please apply.

As part of the IT Service Delivery team, the Service Desk L1 Onboarding/ Offboarding Specialist will support the onboarding/offboarding functions. This position will report to the Service Desk manager and will work with managers and IT to assist in manager needs and IT account creation processes, build laptops, and able to assist new hires with any questions during their first week of onboarding training. The primary focus and responsibilities of this position will be to hire/terminate those that join or leave Global. You will be involved with troubleshooting and helpdesk assistance will be required. This position is based out of Waltham, Massachusetts. We offer a flexible work environment. This means working up to 2 days a week remotely and the rest of the time in the office. At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value. : Setup and maintenance of desktop and laptop computers, printers, mobile devices, and other equipment for onboarding Assisting in the onboarding and offboarding process of employees Host new hire orientations as needed. Representing IT and must be able to speak layman's terms or translate tech speak to those that are not tech savvy Coordinate and interface with HR to ensure hires are created in a timely manner Providing proactive support and training to the user community Providing desk side or remote assistance to end users in the use of existing and new technologies, hardware, and software Assisting end users with installation, configuration and troubleshooting of hardware and software to ensure continued usability of equipment and software Contributing knowledge and updated information into Global's IT Knowledge Base. Additional hours may be required for problem management and special projects. Participation in Global's “off-hours” coverage rotation Tracking open issues using Global's ticketing system Additional Job Description: High School diploma/GED required Bachelor's degree in Computer Science desired Minimum 1-2 years as a Tier I Technical Support Specialist A basic understanding of Microsoft Active Directory, DNS, DHCP and IP Networking. Capable of building user workstations and/or laptops. Strong working knowledge of Laptops, Desktops and Printers support Ability to effectively support remote users via phone, email, and desktop remote control software. Have a strong working knowledge of the Apple ecosystem and able to troubleshoot Mobile Device Issues (iPhones, iPads) Basic phone PBX skills. Desired Technical Skills include: Experience with Active Directory Strong working knowledge of Windows 10 WDS and SCCM deployment Experience with iOS as an IT professional NON-TECHNICAL SKILLS: The ability to work independently or in a group setting. Highly organized and time management skills Public speaking- must be able to speak to a group. Ability to find technology workarounds to issues that cannot be resolved in a timely fashion. Good organizational skills. Good verbal and written communications skills. Desire to be challenged. Pay Range: $25.38 - $35.43 The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. Our Commitments to You Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development. Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support. The Road Ahead - We offer 401k and a match component! Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service. What to Expect From the Hiring Process We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you. A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at ************ or 781-7GP-WORK. *Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The Help Desk Support Specialist is a customer service professional responsible for front-line IT support for both onsite and remote personnel at Mevion Medical Systems. This person must be able to respond to, diagnose, and resolve basic computer and application issues in a professional and efficient manner for a diverse audience ranging from highly skilled technicians to professional engineers to business and finance teams. This person is highly motivated in a culture of continuous improvement, always looking for ways to share knowledge and create efficiency in daily tasks. Essential Functions: Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. A desire to work with all IT function areas including desktops, networks, and servers. Experience Preferred: Microsoft 365 Administration Microsoft Active Directory / Entra ID Atlassian Suite Salesforce Education, Training, and Experience: At least 2-5 years' applicable experience. A customer focused mindset and an innate ability to respond to customer expectations and requirements is essential. Physical and Environmental Considerations: Must be able to sit/stand for long periods of time. Required use of standard office equipment including laptop, phone, copier, etc. Typical office environment. Must be able to walk through the factory environment safely. Position is Contract to Hire.

Are you looking to make a difference in someone's life, no prior experience required - we provide FREE training! GUARDIAN ANGEL SENIOR SERVICES is looking for a compassionate individual to join our team to assist our seniors/elderly population with daily activities & companionship. Full paid training will be provided for the individuals who are not certified or has no experience 📅 How to Apply: Submit your resume now 📞 Call us: ************ 📍 Visit us: 33 Boston Post Road W, Suite 310, Marlborough, MA-01752. 🌐 Apply online: ******************************************************************* JOB RESPONSIBILITIES: Light Housekeeping which includes Vacuuming, emptying trash, changing bed linens. Laundry Reminding & assisting the clients with pre-dosed medications. Prepare meals by taking care of all precautions & dietary restriction Grocery shopping and running errands as per requirements. (Not applicable for non-Drivers) Transportation when need or assigned. Accompany clients to appointments or any socially engaged activities as a part of companionship duties. (Not applicable for non-Drivers) Helping with personal hygiene care like dressing/undressing; showering, feeding etc. (will be trained if non-certified) 👤 Requirements: High school diploma preferred. Benefits: 🆓 Free caregiver training & certification 💼 What We Offer: Flexible schedule Sign-On Bonuses Mileage Pay for Drivers 401K Referral Bonus Health Benefits GUARDIAN ANGEL SENIOR SERVICES was created with a vison & mission so that they could make a difference in the lives of seniors maintaining their dignity by hiring individuals who have the heart of a caregiver, a passion for this field, and a commitment to the clients Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.

The Commonwealth of MA has a 12+ month contract role in Malden, MA (just north of Boston) for a Production Support Specialist Local Candidates are highly preferred as they interview/hire local candidates 1st but it is not a must. (I would like east coast candidates) Key Things: data analysis experience, XML, SQL, DBMS experience such as Oracle, Access, and MS-SQL, and 4+ years experience Description: Our client in Malden, MA for a 12 month contract opening for a Production Support Specialist. Our client is in the process of implementing standard data collection formats and processes for school districts across the Commonwealth. The Schools Interoperability Framework (SIF) is the standard format that all districts will utilize to report student, course, personnel and discipline information to the state. The goals of our program are to (1) increase the quality and availability of data (2) reduce the amount of redundant work performed by districts to manipulate data for each collection and (3) establish a framework to support the future direction and needs of the Commonwealth which include real-time collection and sharing of information. Looking for Production Support Specialists to: 1) improve the ability for the 434 districts to successfully certify data collections via SIF by providing excellent customer service and problem solving for districts and vendors 2) provide data analysis, troubleshoot problems, and provide guidance to vendors and districts trying to complete the transition to sending data via SIF XML standards. DUTIES AND RESPONSIBILITIES -Provide first tier technical support for Production and lower environments. -Document issues and identify patterns in issues for escalation to the management and development teams. -Perform research and analysis on XML messages, validation errors and business rules to provide guidance on how to clear errors for vendors, and business users. -Participate in weekly meetings with vendors and team members. -Resolve assigned/delegated technical issues. -Work with other teams as necessary to troubleshoot errors, escalate issues and provide support services. -Execute implementation plans, assist all resources (from the technical and business community) and address issues to ensure success. -Communicate status and support issues to team members, business community and IT management. -Engage in infrastructure operational management, documentation and integration -Provide support to development, testing, and production systems, as needed. -Perform implementation and system support activities in partnership with a variety of resources in both internal (e.g., Application Teams, Systems Engineering, Network Services, Database Services, ESE staff) and external (e.g., District Users, Student Information System vendors, service provider vendors and others) organizations. -Develop and implement support procedures and environment changes required to support the project during its development life cycle. QUALIFICATIONS -Must be a self starter with good oral and written communication skills, who works well as part of a team -Demonstrated ability to satisfy customer requests and resolve software problems in a timely and professional manner. -Strong attention to detail and complex problem solving capabilities. -Strive to continuously build knowledge and skill, and share expertise with others. -Must have strong desire to learn and ability to acquire a solid understanding of current and future application architecture and business rules. -Ability to multi-task in a fast paced environment and juggle between multiple issues. Knowledge of business system development, management, administration, and problem resolution. -Must have an understanding of relational DBMS (Oracle, MS-SQL, ACCESS, preferred) -Strong SQL skills in writing complex queries with join, union, sub-queries, aggregation etc. to support data analysis -BA in Computer Science or related experience as a developer, business analyst, systems analyst, data analyst, or other related position, preferred. -Knowledge of MicroSoft Windows, Linux or HP/UNIX platform management, administration, SQL and Oracle databases and problem resolution preferred -Knowledge of Java, .Net, preferred Regards Avinash ************************** ************ Additional Information All your information will be kept confidential according to EEO guidelines.

The Commonwealth of MA has a 12+ month contract role in Malden, MA (just north of Boston) for a Production Support Specialist Local Candidates are highly preferred as they interview/hire local candidates 1st but it is not a must. (I would like east coast candidates) Key Things: data analysis experience, XML, SQL, DBMS experience such as Oracle, Access, and MS-SQL, and 4+ years experience Description: Our client in Malden, MA for a 12 month contract opening for a Production Support Specialist. Our client is in the process of implementing standard data collection formats and processes for school districts across the Commonwealth. The Schools Interoperability Framework (SIF) is the standard format that all districts will utilize to report student, course, personnel and discipline information to the state. The goals of our program are to (1) increase the quality and availability of data (2) reduce the amount of redundant work performed by districts to manipulate data for each collection and (3) establish a framework to support the future direction and needs of the Commonwealth which include real-time collection and sharing of information. Looking for Production Support Specialists to: 1) improve the ability for the 434 districts to successfully certify data collections via SIF by providing excellent customer service and problem solving for districts and vendors 2) provide data analysis, troubleshoot problems, and provide guidance to vendors and districts trying to complete the transition to sending data via SIF XML standards. DUTIES AND RESPONSIBILITIES -Provide first tier technical support for Production and lower environments. -Document issues and identify patterns in issues for escalation to the management and development teams. -Perform research and analysis on XML messages, validation errors and business rules to provide guidance on how to clear errors for vendors, and business users. -Participate in weekly meetings with vendors and team members. -Resolve assigned/delegated technical issues. -Work with other teams as necessary to troubleshoot errors, escalate issues and provide support services. -Execute implementation plans, assist all resources (from the technical and business community) and address issues to ensure success. -Communicate status and support issues to team members, business community and IT management. -Engage in infrastructure operational management, documentation and integration -Provide support to development, testing, and production systems, as needed. -Perform implementation and system support activities in partnership with a variety of resources in both internal (e.g., Application Teams, Systems Engineering, Network Services, Database Services, ESE staff) and external (e.g., District Users, Student Information System vendors, service provider vendors and others) organizations. -Develop and implement support procedures and environment changes required to support the project during its development life cycle. QUALIFICATIONS -Must be a self starter with good oral and written communication skills, who works well as part of a team -Demonstrated ability to satisfy customer requests and resolve software problems in a timely and professional manner. -Strong attention to detail and complex problem solving capabilities. -Strive to continuously build knowledge and skill, and share expertise with others. -Must have strong desire to learn and ability to acquire a solid understanding of current and future application architecture and business rules. -Ability to multi-task in a fast paced environment and juggle between multiple issues. Knowledge of business system development, management, administration, and problem resolution. -Must have an understanding of relational DBMS (Oracle, MS-SQL, ACCESS, preferred) -Strong SQL skills in writing complex queries with join, union, sub-queries, aggregation etc. to support data analysis -BA in Computer Science or related experience as a developer, business analyst, systems analyst, data analyst, or other related position, preferred. -Knowledge of MicroSoft Windows, Linux or HP/UNIX platform management, administration, SQL and Oracle databases and problem resolution preferred -Knowledge of Java, .Net, preferred Regards Avinash ************************** ************ Additional Information All your information will be kept confidential according to EEO guidelines.

About Us: HighRes Biosolutions is a revolutionary laboratory automation leader committed to improving human health through life science robotics. Our technologies enable scientists to develop life saving medicines, treatments, and therapies while maximizing resources and increasing output. At HighRes, we foster innovation, embrace diversity and value the opportunity to hear every team member's voice, ideas, and input, contributing to our continued success. We are seeking a dynamic and customer-focused Software Applications Specialist to drive sales engagement and help customers maximize the value of our software. Job Summary: The Applications Specialist - Laboratory Automation has two core functions: Partner with Sales Managers to support the progression of new business opportunities into delivered projects. This includes in-depth analysis and translation of customers' scientific requirements, design of technical solutions and presentations/demonstrations to support and de-risk this process. Work with internal colleagues and current customers to ensure all elements of system purchases comprise the right solution for the customer's needs. This includes detailed handover to the deployment team, and occasionally includes help with technical implementation, acceptance testing or customer support. The position is educational, challenging, and rewarding, using your scientific skills to connect life sciences with automation. The Applications Specialist fulfils a critical, customer-facing role in successful establishment of our products as an integral part of each customer's business. Position Responsibilities: Analyze customer requests for proposals and define the optimal technical solution including workflow modelling and throughput analysis, instrument specification and system layout review. Compose skilled technical documentation for proposal and specification documents, provide presentations to support the sales process. Work with Project Managers and Deployment Specialists to ensure accurate deployment of systems. Assist with the development of client protocols that will run on our robotic systems. Participate in conferences/exhibitions with sales team, and support marketing efforts. Maintain up-to-date knowledge of industry application trends, including methodologies, new devices/instruments, and software tools. Qualifications Characteristics for Success Ability to shift appropriately between detail-oriented tasks and “big picture” perspective, for efficacious progression of a project Enthusiasm for a variety of technical and collaborative responsibilities, coupled with a sense of ownership/responsibility High tolerance for challenge, enjoy being a “go-to” resource for knowledge and problem-solving Essential Knowledge and Skills: Technical Background - minimum BS degree in Scientific/Engineering discipline. Minimum five years' industry experience, with preference to Biotechnology-specific experience. Experience in automated laboratory systems and devices in a high throughput screening, compound management, drug discovery, genomics or research automation setting is desired. Exceptional communication, presentation, customer service and negotiation skills. Experience with scheduling software for automated laboratory systems is a plus. Experience with custom scripting of lab automation instrumentation, or experience with larger custom software or LIMS integration projects in a lab setting is a plus. Additional Requirements: Domestic and international travel at times; passport and driver's licence required.

Job Description We are currently searching for an Information Technology (IT) Technician who is eager to grow, solutions-oriented, and a team player. This is a junior-level, hands-on role with responsibilities spanning hardware, software, and network support. Some professional IT experience is required, but we are willing to train the right candidate. Responsibilities Include (but are not limited to): Troubleshoot and repair PC hardware and software Maintain and service over 125 computers across the facility Provide basic network troubleshooting Operate and support CCTV systems and IP-based telephony Assist with database troubleshooting (SQL and/or FoxPro experience a plus) Train users on PC-related systems and applications Configure and deploy mobile devices with company-specific apps Perform general maintenance and cleaning of PCs Support barcode and RFID system functionality Participate in limited "on-call" availability for urgent support issues

MACOM designs and manufactures semiconductor products for Data Center, Telecommunication and Industrial and Defense applications. Headquartered in Lowell, Massachusetts, MACOM has design centers and sales offices throughout North America, Europe and Asia. MACOM is certified to the ISO9001 international quality standard and ISO14001 environmental management standard. MACOM has more than 75 years of application expertise with multiple design centers, Si, GaAs and InP fabrication, manufacturing, assembly and test, and operational facilities throughout North America, Europe, and Asia. Click here to view our facilities. In addition, MACOM offers foundry services that represents a key core competency within our business. MACOM sells and distributes products globally via a sales channel comprised of a direct field sales force, authorized sales representatives and leading industry distributors. Our sales team is trained across all of our products to give our customers insights into our entire portfolio. Manufacturing IT Support Engineer Responsible for setup and first line of support for Lowell site's manufacturing IT hardware and software needs and also for driving continuous improvement to the operations systems. The IT Support Administrator will provide sustaining support of factory computer and tablet-based workstations and software. This role will partner with operations and IT to troubleshoot and drive resolution of issues to support efficient manufacturing. This role will also coordinate with factory management to coordinate hardware/software updates. This is a dynamic role, often changing 'hats' daily to support various team needs. Responsibilities: * Maintain catalog of all manufacturing hardware and software including specialty application software. * Support and troubleshooting of factory specific hardware and software applications * Develop plans for Manufacturing IT infrastructure improvement and execute to the plan. * Must be willing to build familiarity with operator MES Eyelit interactions to assist in continuous improvement in operator interaction with workstations * Responsible for partnering with IT on maintenance and replacement of manufacturing PCs * First point of contact for manufacturing related hardware and software issues and will partner with IT on resolution * Works closely with operations management to coordinate activities * Partners with manufacturing personnel to highlight gaps and inefficiencies in the manufacturing IT systems and drives improvements to address them. Job Qualifications: * Minimum bachelor's degree in information technology, or related field. * Must be comfortable working in a clean room environment and be willing and able to wear a smock suit. * Must be willing to skew work schedule as needed to support FAB need. * Expertise in Windows OS and infrastructure * Professional certifications are a plus * Good time management, multitasking, and networking skills * Strong inter-personal skills and ability to motivate team members. * Some computer application programming experience. * Experience in semiconductor-related operations is a plus * Understanding of the semiconductor process flow, structure and functions is a plus. * Customer service orientation and creative problem-solving skills. * Due to ITAR regulations, only candidates who are U.S. Persons (U.S. citizens, U.S. nationals, lawful permanent residents, or individuals granted asylum or refugee status) will be considered for this position. The Salary Range for this position is $59,000- $96,000. Actual salary offered to candidates will depend on several factors, including but not limited to, work location, relevant candidates' experience, education, and specific knowledge, skills, and abilities. EEO: MACOM is an Equal Opportunity Employer committed to a diverse workforce. MACOM will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, gender identity, gender expression, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, disability, genetic information, veteran status, military obligations, or membership in any other category protected under applicable law. Reasonable Accommodations: MACOM is committed to working with and providing reasonable accommodations to qualified individuals with physical and mental disabilities. If you have a disability and are in need of a reasonable accommodation with respect to any part of the application process please call *************** or email HR_*************. Provide your name, phone number and the position title and location in which you are interested, and nature of accommodation needed, and we will get back to you. We also work with current employees who request or need reasonable accommodation in order to perform the essential functions of their jobs Benefits: This position offers a comprehensive benefits package including but not limited to: * Health, dental, and vision insurance. * Employer-sponsored 401(k) plan. * Paid time off. * Professional development opportunities.

Since 1890, Pfeiffer Vacuum has been shaping the vacuum industry with groundbreaking innovations. Every day, over 4,000 employees at 10 production sites and more than twenty sales and service companies worldwide give everything for our customers. With our comprehensive portfolio, we offer solutions for all types of vacuum applications. We are not only driven by highest quality standards, but it is also our vision to be the most sustainable and fastest growing market player in our industry to drive technology for a sustainable future. Apply now and make our success story yours too! SUMMARY The Technical Support Engineer will provide technical expertise for vacuum solutions. This pre- and post-sales support is provided to field service engineers, service technicians, sales engineers, in-house sales, and company customers who are diagnosing, troubleshooting, testing, and repairing complex electro/mechanical equipment. THIS IS NOT AN IT POSITION. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exercise of judgment, discretion, and tact in all business matters and business relationships is required. Strong interpersonal skills and the ability to maintain clear and cooperative working relationships with co-workers and demonstrate regular attendance and punctuality are essential. The organization promotes collaborative problem solving in both formal and informal work teams. Participation in and contribution to teamwork within the organization is required. Additional requirements include knowledge of Microsoft Office, Outlook, and Windows as well as general background working with computers and office equipment (copiers, etc.) and accurately performing data entry. The work within the Service Center requires general mechanical and electrical aptitude. The person must also be able to follow repair instructions and testing techniques. Requirements also include the ability to work in a team-oriented environment, being a self-starter, motivated, creative, flexible, self-confident, deadline oriented and able to multi-task. Employees must follow all quality and safety procedures of the company, including those at customer sites if applicable, and must abide by the corporate Code of Conduct in all situations. Supervisory Responsibilities None Duties * Investigates warranty issues and completes all related warranty re-bills ("CL's") in accordance with factory requirements and in a timely manner. Tracks warranty trends to proactively identify application or misuse issues. Works directly with Product Management to determine warranty status of product repairs. * Responds to situations where standard procedures have failed to isolate or fix problems in malfunctioning equipment or software. * The Technical Support Engineer, along with the Product Applications Management, is responsible for acting as the liaison between the factory and all PV-US inquires on technical topics. Reports design, reliability, and maintenance problems or bugs to design engineering/ software engineering. * Maintains a positive customer relationship and focus while responding to customer needs. * May be involved in customer installation and training. * May develop unique solutions for standard applications using approved procedures. * Diagnose failure modes of failed products and compose failure analysis reports. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Tasks require walking, sitting, bending, reaching, mobility, and frequent lifting. Work requires computer skills (word processing, spreadsheet, presentations and data-entry), attention to detail and accuracy. Communication skills including listening and speaking are required for interaction with other employees, vendors, and customers. Strong interpersonal skills, the ability to balance multiple tasks and any stress associated with the duties and responsibilities of this position are essential requirements in the performance of this job. POSITION REQUIREMENTS Company Values Pfeiffer Vacuum believes that we are all suppliers and customers of someone in our organization. Our employees must be able to demonstrate this customer-centric belief - which means that you are value-adding, reliable, performance-driven, innovative, service-minded and agile - in all of their business activities. We expect that our company values of open mindedness, trust, communication, thinking strategically/being creative, being courageous, accountable and humble, ethical sensitivity/compliance, resilience/facing diversity and fostering a culture of empowerment, engagement and collaboration will drive the actions of our employees. Education and/or Experience Requires a BS degree or equivalent experience. Not less than 6 years diagnosing and troubleshooting electronic systems and/or customer service on company systems. Must have in-depth product knowledge or be able to learn. Language Skills Essential functions require the ability to read, write and speak English. Mathematical Skills Basic mathematical skills required including the ability to accurately use scales and measurement equipment. Reasoning Ability Will work on assignments that are routine in nature where limited judgment is required; normally will receive detailed instructions on all work. Certificates, Licenses, Registrations None required TOOLS AND/OR EQUIPMENT Must be able to manipulate small and large tools to make both fine and major adjustments to intricate test apparatus and equipment. Must be able to lift tools and equipment weighing up to sixty pounds. Must be able to travel by air and drive to customer sites. Secondary duties with additional requirements may be added from time to time. WORK ENVIRONMENT This position may work in various environments including office, factory, service center, or customer sites Pfeiffer Vacuum is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, please contact Christina Feeney at ************. Nearest Major Market: Manchester Nearest Secondary Market: Nashua

JOB DESCRIPTION Job Title: IT Operations Technician Division: Administration and Finance Department: Information Technology Reports to: IT Operations Manager Employment Status: 40 hours per week JOB SUMMARY: The IT Operations Technician is primarily responsible for effective support, preventative maintenance, and consultation for the following areas: faculty and staff desktop technology for technology issues and requests including desktop computers, laptops, mobile devices, printers, copiers, software (including installs), helpdesk call and ticket monitoring, student worker coordination, basic network troubleshooting, digital and analog audiovisual/multimedia systems and services; event and meeting space technology; event planning, coordination, and support; conferencing and collaboration services (e.g. video, web, and teleconferencing); videography and streaming services; lecture and content capture services and many other devices. This position is 100% based on-campus in Newton, MA PRINCIPAL DUTIES AND RESPONSIBILITIES: The statements below are intended to describe the principal duties of the person or persons assigned to this job. They are not intended to be an exhaustive list of all job duties and responsibilities. Lasell University has the right to add or change job responsibilities at any time . Answer phone/email/ticketing requests for support and log all support requests in the ticketing system Computer setup for new hires, moves, and changes (file migration, user preferences, etc.) Deploy and maintain network printers Provide “fixes” and modifications of installed software Assist Infrastructure technicians by providing basic networking troubleshooting and assistance in hardware repair/replacement Troubleshooting and maintain classroom and multimedia technologies and AV equipment Provide AV setup and support for events and meetings Maintain public and lab computing spaces Collaborate on the creation and testing of computer/OS images for faculty and staff computers Utilize Intune to display software packages and updates Create and maintain knowledge base articles Responsible for asset management and physical & digital security of desktop and mobile technology Maintain Physical Security of computers Provide guidance and support to IT student workers Diagnose & replace computer components Other duties as assigned Qualifications MINIMUM KNOWLEDGE AND SKILLS REQUIRED BY THE JOB: Education level: Bachelor's degree in Information Technology field or 2 years relevant work experience. Technology skills: Comprehensive understanding of PC and Mac hardware and experience performing substantial repairs on desktop computers and laptops Intermediate (2+ years) PC/Mac/Printer Hardware configurations and troubleshooting Experience installing and troubleshooting software and hardware Knowledge of desktop security/networking and standards and working knowledge of local area networks (wired/wireless) Experience delivering tier 2-3 desktop support to end users in a mixed Windows and Mac environment Experience with troubleshooting Extron AV systems Experience with wired/wireless microphone systems, audio amplification and PA systems Experience using TeamDynamix or similar ITSM tool Experience with LDAP, Active Directory and group policies, data recovery tools, DHCP, and DNS Experience with Intune Familiarity with Microsoft Office applications Other Skills/Requirements of the Job: 2+ years related experience Strong technical troubleshooting and resolution skills with demonstrated ability to learn new skills quickly and strong research and analytical skills for more complex issues/problems Must be able to work independently on complex work with minimal direction as well as collaboratively within a team setting as either participant or leader Strong communication, collaboration, organizational and time management skills including the ability to multi-task, prioritize, and independently manage a changing workload in a wide variety of settings and situations Proven ability to perform well under stress when confronted with emergency, critical or unusual customer situations | ability to maintain a strong sense of urgency | appropriate use of judgment as to when to escalate difficult situations or seek guidance Ability to follow up on assignments from IT Operations Manager and complete tasks in a timely manner Attentive to detail and documents work as well as communication with clients through ticket tracking system (TeamDynamix) Demonstrated ability to deliver professional customer service Ability to work occasionally adjusted work hours during peak academic periods and special events CERTIFICATION, REGISTRATION OR LICENSURE REQUIRED BY THE JOB: Desktop support related certifications such as: MSCE, A+, Network +, CCNA, ACMT a plus PHYSICAL AND VISUAL REQUIREMENTS OF THE JOB: (Pick the one from each category that best suits this position): Physical Effort: ___Average physical effort with some handling of light weights such as supplies or materials on an infrequent basis. (10 - 15 lbs.) ___ Occasionally an above average amount of physical effort including consistent standing, lifting and carrying light to moderately heavy materials or equipment. __x_ High level of physical effort such as pushing, pulling, bending, lifting and carrying heavy objects. (Over 50 lbs.) Visual: ___ Average visual effort with infrequent exposure to visually demanding work. __x_ Above average visual effort with frequent exposure to visually demanding work involving detailed work. ___ High level of visual effort with continuous exposure to highly detailed work requiring substantial concentration. What is the extent of exposure to unpleasant work conditions required in carrying out job duties? Check Only One from each category. __x_ Work performed in an environment with correctable conditions such as lighting and room temperature. ___ Work performed in an environment requiring occasional exposure to weather extremes, fumes , odors and/or noise. ___ Work performed in an environment requiring constant exposure to weather extremes, fumes, odors and/or loud noise Hazards: __x_ Normally, no exposure to job hazards; probability of injury is remote. ___ Occasional exposure to job hazards, resulting in some injury, lost time, or threatening to one's personal health. ___ Frequent exposure to job hazards, resulting in injury, lost time, total disability or death.

TITLE: Technician IDEPARTMENT: ITSDSUPERVISOR: Ethan PooleEXTENSION: 6430 PAY RATE: $15 DUTIES AND RESPONSIBILITIES: This position will provide courteous and enthusiastic end user technical support to student, faculty, and staff customers at the Information and Technology Services Center located on the 2nd floor of the Horn Library. RESPONSIBILITIES: Properly direct incoming phone and email support requests to their proper IT areas; seek assistance and escalate incidents to higher level support staff when needed Perform all hardware repairs and basic software diagnostics on Babson-issued Lenovo laptop models Remotely access Babson-issued laptops and desktops to assist with basic customer issues (e.g. email client setup, printer configuration, network drive mapping) Document all actions and repair steps taken in our support ticket tracking system, and communicate pertinent information to customers at time of pickup Read and respond in a timely manner to email and Webex messages sent by student supervisors and full-time IT staff QUALIFICATIONS: Strong troubleshooting skills required, with preference given to applicants who have experience building, upgrading, repairing, or troubleshooting computer hardware and software issues Previous customer service experience Ability to work in a fast-paced and team-oriented environment that demands attention to detail

Title Code: 30FIT005 Role Title: IT Technician FLSA Status: Non-Exempt Union Status: None Job Level: 30 Department: Facilities and IT Pay Range: $24.52 to $33.17 per hour Reports To: Chief Financial Officer for internal supervision, operational work will be supervised by MSP (managed service provider) Supervisory Responsibilities: None Revision Date: 01.06.26 About Making Opportunity Count MOC's mission is to empower families to achieve economic security by eliminating barriers and creating opportunities. To alleviate poverty, we deliver a variety of services including childcare, education, workforce development, nutrition, health, and community and housing support. Position Overview: The IT Technician will respond to user requests assigned through the IT Helpdesk. The position will also resolve system and network issues and work on enterprise projects as assigned. Essential Duties and Responsibilities: Follow SOPs and instructions to resolve issues such as password resets, software installations, printer connections, and system setups. Meet defined helpdesk response and resolution SLAs Document issues and resolutions in a clear and concise manner. Maintain accurate, timely documentation of all tickets and work performed Provide technical support to users via phone, email, or in-person. Travel to agency locations as needed to diagnose and resolve network and hardware issues. Provide support for Office 365 and other applications. Collaborate with other IT/Fiscal/Facilities/HR team members and MSP (managed service provider) to ensure seamless support. Minimize repeat issues through root cause identification and escalation Support continuity of operations across all agency locations Adhere to security, access control, and data protection standards Follow IT security policies, including access controls, password standards, and device management Support compliance with HIPAA, FERPA, and other applicable data privacy requirements Assist with onboarding and offboarding by provisioning and deprovisioning user access Assist with maintenance of tech supply closet Report suspected security incidents or breaches immediately per SOP Required Qualifications and Skills: Experience supporting Windows-based laptops, desktops, printers, and other devices Basic understanding of networking concepts such as LAN, WAN, and Wi-Fi preferred Associate degree in Information Technology or a related field preferred. Knowledge of common help desk procedures. Knowledge of Office 365 and Exchange. Excellent problem-solving and communication skills. Ability to prioritize tasks and manage competing demands. Must pass background checks. Willingness to obtain relevant IT certifications within a defined timeframe Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift/move computer equipment including desktops/laptops and monitors. Must be able to lift 30 pounds, bend, and stoop Must have reliable transportation, driver's license, and ability to travel to sites (generally not more than 100 miles) on a regular and sometimes last minute basis. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Compensation: A salary within the range of $24.52 to $33.17 per hour will be provided to the successful candidate having met the minimum requirements for the position consistent with the MOC compensation philosophy. The candidate's exact placement will be determined based on factors consistent with MOC's compensation framework. MOC offers a competitive benefits package including: Health, Dental, and Vision Insurance Company Paid Life Insurance and Long-Term Disability Flexible Spending Accounts 15 Paid Vacation Days 12 Paid Sick Days 13 Paid Holidays Student Loan Forgiveness Assistance Tuition Remission Pet Insurance Employee Discounts Professional Development Opportunities On-Demand early pay access Immediate 403b Employer Contribution, 100% Vesting on Day One! EEO Statement: Making Opportunity Count is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, or any other characteristic protected by law.

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award-winning and industry-favorite tools-TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr-are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations, including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. As a Renewals Specialist you will be building and developing enduring relationships with SmartBear customers, acting as their trusted advisor and understanding their unique business challenges. SmartBear is hiring top sales talent for Renewal Sales due to massive market demand as we are in the midst of unprecedented growth and global expansion. The SmartBear Renewals Specialist will nurture the customer relationship and act as a sales enabler to drive retention and customer loyalty for SmartBear products. Responsibilities Strategically engage with customers to align customer goals with our solutions. Ensure account retention, development and growth of lifetime customer value Drive customer use and adoption of software to ensure maximum license utilization by facilitating successful onboarding and adoption of software leading to retention, upsell and cross sell opportunities Expand and grow customer accounts by identifying customer needs and educating and selling additional products in our software portfolio Monitor and report customers' product experiences and provide consultation and recommendations to improve performance and success Requirements: 1-2 years of experience in a customer facing role Bachelor's degree or equivalent experience Sales, account management or customer success experience, especially in software, a plus Strong customer-focus and service orientate Excellent interpersonal skills and ability to build trusted relationships with individuals at all levels of an organization Ability to consult with customers' remotely or onsite (if needed) at the business operation and technical levels Ability to accomplish results working through others Hands on, individual contributor and collaborative team player Excellent written and oral communication skills, including presentation skills Strong analytical and problem-solving abilities Why you should join the SmartBear crew You can grow your career at every level. We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. We love celebrating our SmartBears; we even encourage our crew to take their birthdays off . We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically - the whole person. We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes. Did you know Our main goal at SmartBear is to make our technology-driven world a better place. SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve. SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclow, Poland and Bangalore, India. We've won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. #LI-ES1 #LI-ONSITE At SmartBear, we believe transparency in pay is part of how we build trust-with our employees, candidates, and community. Our compensation philosophy is grounded in market competitiveness, internal equity, and rewarding impact. We encourage candidates to view compensation as part of their total rewards experience at SmartBear. This includes performance-based bonuses for eligible roles, a generous benefits package that supports employees' health and well-being, and promotes work-life balance through flexible time off and hybrid work options. You can build your career at SmartBear through professional development opportunities, and an inclusive, collaborative culture where everyone can thrive. Your SmartBear total rewards compensation package includes base salary and may also include a commission. The Annual Cash Compensation (Base + On-Target Commission) range for this role is listed below. Actual compensation is determined based on several factors, including relevant experience, skills, internal equity, and geographic location. Estimated Annual Cash Compensation (Base + On-Target Commission): $80,000-$85,000 USD

The Registered Nurse Clinical Support Specialist at Tenet Massachusetts provides nursing education and support across multiple healthcare facilities to enhance staff competence and patient care quality. Responsibilities include developing and implementing educational programs, mentoring nursing staff, and participating in quality improvement initiatives. This role requires a bachelor's degree in nursing, relevant certifications, and experience in acute care settings. Tenet Massachusetts is seeking a Registered Nurse (RN) Clinical Support Specialist for a nursing job in Framingham, Massachusetts. Job Description & Requirements Specialty: Clinical Support Specialist Discipline: RN Duration: Ongoing 36 hours per week Shift: 12 hours Employment Type: Staff MetroWest Medical Center is the largest community health care system between Worcester and Boston. MetroWest Medical Center is committed to providing high quality, comprehensive care, at a location close to home. The 307-bed regional healthcare system includes Framingham Union Hospital, Leonard Morse Hospital in Natick and the MetroWest Wellness Center. MetroWest Medical Center has been named to the 2019 America's 100 Best Hospitals List by Healthgrades. Onboarding Process: Please be advised that candidates must successfully complete a background check and pre-employment health screening which includes a drug screen. Position Summary: Under the guidance of the Market Education Director, the Nursing Educator collaborates with facility/market nursing leadership and staff across departments to assess, plan, develop, implement, facilitate, evaluate, and revise educational programming for all levels of nursing personnel and non-nursing personnel as indicated or requested. The educator acts as a key resource in the orientation and continuing education of nursing staff at Tenet Healthcare. The Nursing Educator implements a comprehensive education program for his/her assigned units while following and contributing to Tenet educational goals and vision. Educational programs typically include, but are not limited to, orientation, continuing education, and in-services. Other services may include, but are not limited to, process, performance and service-delivery consultation, and contributions to the organization through councils, committees, and workgroups. Job Responsibilities: Supports the educational needs for assigned units/clinics including classroom, clinical experiences, and learning technologies. Implements Tenet comprehensive education programs to meet the orientation and ongoing competency needs and professional development needs of the nursing staff, with specific focus for his/her units/clinics, which supports the Tenet model of professional nursing practice. Ensures all program/course revisions meet the Department of Nursing and regulatory expectations and standards. Adheres to national education practice standards and stays abreast of current research into nursing education practice. Programs are executed and revised based on adult learning principles, organizational, and learning theory consistent with Tenet endorsed philosophy and direction. Provides consultation to enhance continuing education, professional development opportunities and mentorship opportunities; delivers/coordinates other educational programs as directed (e.g., Grand Rounds, in-services, continuing education, job-specific and specialty curricula) to support competence and professional growth of Tenet nursing staff. Provides leadership to preceptors and serves as a role model through educational programs and ongoing coaching and mentoring. Serves as a facilitator to nurse residents and actively mentors and supports their growth in the profession and clinical practice. Participates in continuing education provider unit learning. Evaluates nursing education activities, which qualify for continuing education credit. Participates in activities to keep abreast of the changes to market/facility policies/procedures of the provider unit, and the expectations of the educator role. Assists in development of clinical policies and procedures as requested. Provides guidance, resources, and knowledge for professional growth of others. Mentors colleagues, other nurses, students, and others as appropriate. Participates in quality performance improvement activities. Performs other duties as assigned/required. Medical/Surgical Services - Covers Services but not limited to: Surgery/Ortho; Inpatient Rehab; Wound; Bariatrics; Vein and Liver Clinics; Adult Infusion Clinical; Lab. Accountable for the Projects, such as but not limited to: BLS; Accucheck; and Fall Prevention Program. Qualifications: Education: Required: Bachelor's degree in nursing, nursing education, or related specialty Experience: Preferred: 1 year of nursing experience in an acute care setting Certifications: Required: Current state licenses and certifications Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. Tenet Mass Job ID #. Posted job title: RN Clinical Educator FT Days About Tenet Massachusetts Facilities: Saint Vincent Hospital - Worcester, MA MetroWest Medical Center - Framingham, MA Leonard Morse Hospital - Natick, MA (part of MWMC) MA - SVH Tenet's Saint Vincent Hospital has been providing high-quality health care to Worcester and the surrounding communities for more than 125 years. At Saint Vincent Hospital, we believe you should have access to the treatments you need without having to travel far from home. We are proud to have been the first hospital in central Massachusetts to offer robotically assisted surgical procedures and minimally invasive, computer-assisted joint replacements. Among the distinctions that we have received include our designations as a Blue Distinction Center for Cardiac Services, Bariatric Surgery, and both Knee and Hip Replacement. We continue to be leaders in state-of-the-art treatments like our CyberKnife Radiosurgery, and our Cardiac Rehabilitation Program which offers a unique, specialized approach to overcoming heart health challenges. Healthgrades awarded Saint Vincent Hospital #1 in Cardiology in the state and one of America's 100 Best Hospitals for Coronary Intervention in 2023 and 2024, which puts Saint Vincent Hospital in the top 5% of hospitals nationwide for coronary intervention. At Saint Vincent Hospital, you can grow your career skills through a wide range of specialties, and help support the overall health of our community. MA - MWMC Tenet's MetroWest Medical Center has been serving the community since we opened as the first public medical facility in Framingham in 1893. MetroWest Medical Center is comprised of Framingham Union Hospital and Leonard Morse Hospital, a unique behavioral health specialty center located in Natick dedicated to the mental health of our community. At Framingham Union Hospital, you'll find comprehensive health care services for your entire family including 24-hour emergency care, advanced cardiac care, high-tech cancer treatments, and advanced maternity care including our Special Care Level IIB nursery and high risky pregnancy care. MetroWest Medical Center was recognized by the Joint Commission with a Gold Seal of Approval, a symbol of quality that reflects our commitment to meeting performance standards and providing safe and effective patient care. Our skilled cardiac team has been recognized as one of Healthgrades' America's 100 best hospitals for Coronary Intervention and ranked among the top 5% in the nation for coronary interventional procedures in 2023. At MetroWest Medical Center, you can grow your career skills and be a vital member of our team dedicated to improving the health of our community. Benefits Medical benefits Dental benefits 401k retirement plan Keywords: Registered Nurse, Clinical Support Specialist, Nursing Educator, Healthcare Education, Acute Care Nursing, Patient Care, Medical Staff Training, Nursing Mentorship, Healthcare Quality Improvement, Staff Development

The System Support Associate is a client-facing position whose primary responsibility is to support clients using Kelmar's KAPS unclaimed property management system. The System Support Associate will be well versed on using the KAPS system and unclaimed property management with the expectation of becoming an expert in all facets of KAPS as well the possess the ability to assess current processes and recommend improvements and efficiencies. The System Support Associate may also be assigned individual and group projects as needed. This is a remote position with the option to work in any of Kelmar's offices including Rockland, MA; Wakefield, MA; or Wilmington, DE. The System Support Associate may be required to work occasional evening/holiday hours as needed. RESPONSIBILITIES AND DUTIES: Gather and document requirements from current or requested client-specific processes and customizations. This may include refining and reviewing the client requested criteria with the Product Owner and Management team Compose tickets for development using prescribed guidelines and in accordance with priorities and established timelines Perform acceptance and regression testing on completed development work First line of defense in all client support requests; use critical thinking skills and available tools and resources to diagnose problems and identify solutions; prioritize development requests based on needs and other factors Communicate regular updates on all open tickets for assigned clients and projects Train end users in the KAPS system, including assisting with periodic webinars Analyze and recommend process workflows to client Work with the Training and Documentation Specialist to author and maintain system and process documentation, knowledge base, and training materials Conduct/attend regular virtual meetings/calls with clients; occasional on-site meetings may be required Provide status reports on open requests to clients as required QUALIFICATIONS: Minimum of 2 years' relevant work experience; previous experience in managing clients in a system support role are preferred; preference may be given to candidates with a prior working knowledge of unclaimed property Excellent technical writing and verbal communication skills Solid planning, time management, communication, decision making, presentation and organization skills Advanced experience in Microsoft Office software (Excel, Word, Visio, etc.) Comfortable using online meeting platforms (Microsoft Teams, etc.) Comfortable in and adaptable to a fast-paced environment Self-directed learner and independent problem solver Must be a team player Travel up to 15% may be required Candidates must be legally authorized to work in the U.S without sponsorship now and in the future All positions on the Kelmar KAPS Team may have occasional non-standard schedule requirements (nights and weekends) for which sufficient notice will be provided. This may include travel time, coverage for Go Live weekends, and for on-call coverage, etc. SALARY & BENEFITS: Compensation for this role varies depending on several factors including level of experience and skill set. As required by applicable law, the hiring range for this position is $55,000 - $62,000. In addition, Kelmar provides the following benefits: Medical, Dental and Vision Insurance Flexible Spending Plans Basic Life, AD&D, and Voluntary Term Life Insurance Disability Insurance 401(k) Plan with Company Match Paid Parental Leave Paid Time Off Tuition Assistance Eligible for Discretionary Annual Bonus The rewards for this position are many. We offer a great working environment that provides for work/life balance and an excellent compensation and benefits package. Kelmar provides training and the opportunity for career advancement. Apply now to join our growing team! Kelmar Associates is an equal opportunity employer. PM20 (function () { 'use strict'; social Share.init(); })();

The Device Support Specialist (DSS) plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routines in order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs. The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device Support Specialist. ESSENTIAL DUTIES AND RESPONSIBILITIES: Support and honor our "Patient Forward" mission by ensuring patients are at the center of every interaction; providing compassionate, high-quality care and service Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include: Educate patients on TTFields therapy and initiating treatment Provide ongoing enhanced training sessions for patients and caregivers Perform technical analysis and equipment maintenance with troubleshooting and equipment replacement as needed Collect and analyze patient data during monthly follow-up visits and provide individualized coaching with appropriate resources as needed To ensure accessibility and flexibility for patients, some duties may be conducted through virtual visits Demonstrate empathy and understanding when interacting with patients and their caregivers Follow established timelines and guidelines for patient interactions; ensuring consistency and quality of care Provide timely support to patients, including phone, virtual, and in-person assistance, sometimes on short notice or outside normal business hours (including weekends and holidays) Manage responsibilities and workload independently within your designated regional territory Maintain open communication with Territory Managers and other cross-functional partners to ensure effective patient care and healthcare provider support Participate in regular assessments and demonstrate ongoing learning and adoption of new SOP changes Manage administrative tasks in a timely and efficient manner, including but not limited to: Documentation in customer relationship management (CRM) system Expense reporting Equipment inventory management Ongoing trainings, assessments, and other regulatory tasks Regular travel by vehicle and air to support patient care and service needs Adhere to guidelines for the administration, maintenance, and cleanliness of fleet vehicle Adapt to frequently changing business needs and schedules to ensure seamless patient support QUALIFICATIONS/KNOWLEDGE: Minimum Requirement: Associate's degree with 2 to 3 years' relevant professional experience OR Bachelor's degree with 1 to 2 years' relevant professional experience Experience working with oncology patients, or in a clinical or patient-facing role (e.g. medical assistant, nurse, occupational therapist, etc.) is highly preferred Experience working in a for-profit environment preferred Strong emotional intelligence and situational awareness Proficiency in basic computer operations including but not limited to Microsoft Office, Outlook, file management, following test and troubleshooting procedures (experience with Concur and SAP a benefit) Must possess a valid driver's license Ability to dedicate approximately 60% of time to travel each week, including overnight stays, for territory management Commercial air travel required, with potential travel outside of the assigned territory Primary residence must be within assigned territory Primary residence must have space to securely store patient support materials in a safe, temperature-controlled environment Assigned territory subject to change based upon business need Attendance at company meetings, both within and outside of the assigned territory, is required OTHER: Ability to lift up to 50 pounds Ability to drive long distances Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email ABOUT NOVOCURE: Our vision Patient-forward: aspiring to make a difference in cancer. Our patient-forward mission Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy. Our patient-forward values - innovation - focus - drive - courage - trust - empathy #LI-RJ1